among them is that the governor should not underestimate the waiting of those in need and their standing at the door for a single moment because caring for the affairs of the muslims is more important to him and more beneficial to him than what he is preoccupied with of voluntary acts of worship let alone following desires. it was narrated that omar bin abdul aziz may god be pleased with him sat one day with the people and when the middle of the day came he became bored and tired so he said to the people stay where you are until i return to you. so he entered to rest for an hour and his son abdul malik came and asked permission so he entered upon him and said o commander of the faithful what is the matter with you? why did you come in? he said i wanted to rest for a while. he said are you safe from death coming to you while your subjects are waiting for you at the door and you are hidden from them? omar said you are right. he got up immediately and went out to the people.
ومنها ألا يستحقر الوالى انتظار ارباب الحاجات ووقوفهم بالباب في لحظة واحدة فان الاهتمام بأمر المسلمين أهم له وأعود عليه مما هو متشاغل به من نوافل العبادات فضلا عن اتباع الشهوات فقد روى أن عمر بن عبد العزيز رضى الله عنه جلس يوما للناس فلما انتصف النهار ضجر ومل فقال للناس مكانكم حتى أعود اليكم فدخل يستريح ساعة فجاء ابنه عبد الملك فاستأذن فدخل عليه فقال يا أمير المؤمنين ما سبب دخولك قال أردت ان استريح ساعة فقال أأمنت أن يأتيك الموت ورعيتك على الباب ينتظرونك وانت محتجب عنهم فقال عمر صدقت فقام من ساعته وخرج الى الناس