To whom it may concern I received terrible service with mortgage department I 'm on loan modification the last was to come on the XXXX this month of XXXX instead XXXX came out of my account. The above happen XXXX on XXXX/XXXX/15 and XXXX/XXXX/15. after several months and XXXX different account managers I finally got loan modification and now still the employees are not doing their job and paying. Unfournately this the normal with bank of America they want you to lose your home. Tired and stressed out. 
