Sir/Ma'am, In XX/XX/XXXX 2013, we were living XXXX due to a military change of station. Due to dropping mortgage rates, we decided to refinance our house XXXX. We used a company called Residential MortgageXXXX. The company representative who helped us is named XXXX XXXX, Loan Originator License XXXX. The Title Company was XXXX and the Escrow Officer was XXXX XXXX. She is no longer with the company. The issue is that we did everything across email and conventional mail. We recently discovered that my wife 's name was removed from the Deed of Trust and that part of the XXXX page packet we signed included a Quit Claim Deed. Until one week ago, neither XXXX of us knew what a Quit Claim Deed was. This part of the packet was not explained to us. My sister-in-law, who is a mortgage broker, just explained it to us. When I called XXXX earlier this week to ask why we were asked to sign a Quit Claim Deed, she could not remember why. Because I am in the military XXXX ( 5 times in the last 9 years ), I am worried that a lender did not disclose to my wife and I that she was being taken off the Deed of Trust in a refinance. Thank you for your help. 
Respectfully, XXXX XXXX 
