I have a bill from Macys that I am late on. The office sure collection department told me the XXXX due is a combination of XXXX ( the past due amount ), XXXX ( late fee ). Leaving XXXX unaccounted for. No one could tell me what the XXXX is for. When I got a supervisor when I asked for one - he supposedly put me on hold to find out and hung up on me. I want to know what the XXXX is for? 
