Was a victim of identity theft, someone opened an account, in another state, with XXXX using my name & my ss # on XX/XX/2015. On that very same day happens to be the very same day I last logged in and obtained my credit report from free credit report XXXX. The issue with XXXX has been corrected and they have supplied notice via email attached. 

I was taking the further step of installing credit freezes, starting with TransUnion. On the TransUnion web site they indicate as a victim of ID theft I was entitled to placing a freeze though their site free of charge as a victim residing in Mi. 

I was charged {$10.00} and supplied a reciept. I contacted customer service at TransUnion, they indicated that there was no freeze in place and they had no record of charging my account. I offered to supply the receipt and copy of charge showing on my credit card, they issued a Ref ID # XXXX and a phone number for a supervisor ; XXXX XXXX XXXX. 

I have made repeated attempts ( XXXX ) to contact, leaving messages with all contact information ref # etc. I can not get a response. 
