On Monday XXXX, 2016 I deposit an IRS check totaling the amount of XXXX this check was made out to my husband and my self ; I deposit the check into XXXX of our account with both of ours names ; I received a deposit receipt confirming the deposit. The very night i received am email advising the total amount of the check was cleared and available to us ; On Tuesday morning i receiving an email and text from the bank advising my account is overdrawn. I contacted the bank and was told our check was placed on suspension and to call back at XXXX. We spent the entire day on XX/XX/XXXX going to XXXX branches to trying to get this sorted out ; to no avail still no resolution.I spoke to a manger as i acquired several overdraft fees and several payment to creditors was in jeopardy in been return by the bank ; I was assured the bank will refund all overdraft fee and will mail a letter for me to provided to my creditor that states due to a banking error my account was affected. This never happen I spoke to megan a manger who ill informed me and did not act in good faith to correct this banking error ; the bank still did not correct the issues i was told a escalated resolution center will be looking into the matter and the money should be deposit in my account within 24-48 hours this never happened I called again on XX/XX/XXXX and i was told the check was mailed out to me on XX/XX/XXXX the same day i deposit the check ; the manager i spoke with was apologetic but had no solution to offer expect that i should added an middle initial of XXXX to my name as this was the only issues he noted with the check ; my name does not appears like this on my check book or my driver license ; he stated when i get the check in the mail i might encounter the same issues although ; I am angry ; as this is not only affect my relationship with bank but also my outside creditor and credit score as i made payment to many account that the payments will be late or returned. I was told by the manager that my check was put the mail ; it appears that the the resolution and adjustment department did not address the issues. Instead the case was and closed without an explanation. I have to wait until the XX/XX/XXXX for my check to be mail to me. In addition i am concern that this large check can go lost in the mail and who will be responsible at at point. I need help this is not right it has effected my entire family plan and my financial well being. i am concern about my credit score and creditors. 
