ICT带给了我们令人瞩目的新产品和服务；但是，正如麻省理工学院的埃里克·布莱恩约弗森（Eric Brynjolfsonn）和安德鲁·麦卡菲（Andrew McAfee）在他们的近著《第二次机器时代 》 （ The Second Machine Age）中所令人信服地指出的，真正戏剧性的变化还没有到来，机器人和软件必将把大量工作岗位“自动化掉 ” 。
ICT has already delivered remarkable new products and services; but, as MIT’s Erik Brynjolfsson and Andrew McAfee argue persuasively in their recent book The Second Machine Age, the really dramatic changes are yet to come, with robots and software bound to automate out of existence a huge number of jobs.