尽管一些读者不在乎关于柏林饭店侍者态度倨傲或休斯顿饭店吹风机不能用之类的琐碎报告，但在线评价的真正力量不在于个别故事，而在于网站有能力产生大规模评级。
Although some readers might not care for gossipy reports of brusque bellboys in Berlin or malfunctioning hotel hairdryers in Houston, the true power of online reviews lies not just in the individual stories, but in the Web sites’ capacity to aggregate a large volume of ratings.