很快，客户一进入实体店，互动式聊天机器人就会上前跟他们打招呼，机器人可以根据过往的购买历史推荐产品，提供特别折扣并处理客户服务事务。
Soon, when customers enter a physical store, they will be greeted by interactive chat-bots that can recommend products based on shopping history, offer special discounts, and handle customer-service issues.