Is It Time to Regulate Frequent Flier Programs? (POLL)
Peter Bauer is mad. His wife, Susan, a loyal United Mileage Plus member, can't seem to redeem her hard-earned points for what she'd been promised: "free" flights -- or "free" anything, for that matter.
time regulate frequent flier programs poll peter bauer mad wife susan loyal united mileage plus member redeem hard earn point promise free flight free matter