Terrible Security for Account Protection
My account got hacked during the early AM and someone registered my phone number on another device. I’ve been using WhatsApp for years and they never prompted me to create 2FA so I didn’t. The hacker was able to set 2FA and now I won’t be able to access for 7 days, and customer support does nothing about this., , Now I have to enjoy a 7 day battle of trying to prompt logins on my side to make sure the hacker doesn’t login uncontested on theirs and message my contacts, but I am not actually able to access since the 2FA cant be reset for 7 days. They also refuse to do anything like disable my account for the time being for security concerns, what I am failing to understand is what their concern is since I can’t even access my account cause of their security issues. , , HUGE security flaw and really ruined everything for me.
Security
2FA
negative
Security - 2FA - negative
### USER:Terrible Security for Account Protection, My account got hacked during the early AM and someone registered my phone number on another device. I’ve been using WhatsApp for years and they never prompted me to create 2FA so I didn’t. The hacker was able to set 2FA and now I won’t be able to access for 7 days, and customer support does nothing about this., , Now I have to enjoy a 7 day battle of trying to prompt logins on my side to make sure the hacker doesn’t login uncontested on theirs and message my contacts, but I am not actually able to access since the 2FA cant be reset for 7 days. They also refuse to do anything like disable my account for the time being for security concerns, what I am failing to understand is what their concern is since I can’t even access my account cause of their security issues. , , HUGE security flaw and really ruined everything for me. ### ASSISTANT: Security - 2FA - negative )))
### Review: title: Terrible Security for Account Protection, content: My account got hacked during the early AM and someone registered my phone number on another device. I’ve been using WhatsApp for years and they never prompted me to create 2FA so I didn’t. The hacker was able to set 2FA and now I won’t be able to access for 7 days, and customer support does nothing about this., , Now I have to enjoy a 7 day battle of trying to prompt logins on my side to make sure the hacker doesn’t login uncontested on theirs and message my contacts, but I am not actually able to access since the 2FA cant be reset for 7 days. They also refuse to do anything like disable my account for the time being for security concerns, what I am failing to understand is what their concern is since I can’t even access my account cause of their security issues. , , HUGE security flaw and really ruined everything for me. ### Analysis: categories: Security, aspects: 2FA, sentiments: negative )))
### Review: title: Terrible Security for Account Protection, content: My account got hacked during the early AM and someone registered my phone number on another device. I’ve been using WhatsApp for years and they never prompted me to create 2FA so I didn’t. The hacker was able to set 2FA and now I won’t be able to access for 7 days, and customer support does nothing about this., , Now I have to enjoy a 7 day battle of trying to prompt logins on my side to make sure the hacker doesn’t login uncontested on theirs and message my contacts, but I am not actually able to access since the 2FA cant be reset for 7 days. They also refuse to do anything like disable my account for the time being for security concerns, what I am failing to understand is what their concern is since I can’t even access my account cause of their security issues. , , HUGE security flaw and really ruined everything for me. ### Analysis: categories: (Security) aspects: (2FA) sentiments: (negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Terrible Security for Account Protection, My account got hacked during the early AM and someone registered my phone number on another device. I’ve been using WhatsApp for years and they never prompted me to create 2FA so I didn’t. The hacker was able to set 2FA and now I won’t be able to access for 7 days, and customer support does nothing about this., , Now I have to enjoy a 7 day battle of trying to prompt logins on my side to make sure the hacker doesn’t login uncontested on theirs and message my contacts, but I am not actually able to access since the 2FA cant be reset for 7 days. They also refuse to do anything like disable my account for the time being for security concerns, what I am failing to understand is what their concern is since I can’t even access my account cause of their security issues. , , HUGE security flaw and really ruined everything for me. Output: Security - 2FA - negative $$$