Waited HOURS & still no call from doctor
I have used this in the past. The last time was about a year ago. This time I scheduled, I was called back to be told the wait time was very long and it could be hours before I received a call from doctor. She then asked if I would still like to wait or cancel and I decided to wait because I did not want to go to the ER. Hours passed and she called again telling me 2 doctors tried to call me and I didn’t answer. No! I had zero missed calls and had my phone on me waiting. She then said if I didn’t answer next time, it would be canceled. Again she asked if I wanted to wait or cancel & I said wait. I never received a call from the doctor but the service called again & that’s when I just said forget it! I guess I’m going to the ER now.
Service, Service
Timeliness, Responsiveness
Negative, Negative
Service - Timeliness - Negative, Service - Responsiveness - Negative
### USER:Waited HOURS & still no call from doctor, I have used this in the past. The last time was about a year ago. This time I scheduled, I was called back to be told the wait time was very long and it could be hours before I received a call from doctor. She then asked if I would still like to wait or cancel and I decided to wait because I did not want to go to the ER. Hours passed and she called again telling me 2 doctors tried to call me and I didn’t answer. No! I had zero missed calls and had my phone on me waiting. She then said if I didn’t answer next time, it would be canceled. Again she asked if I wanted to wait or cancel & I said wait. I never received a call from the doctor but the service called again & that’s when I just said forget it! I guess I’m going to the ER now. ### ASSISTANT: Service - Timeliness - Negative, Service - Responsiveness - Negative )))
### Review: title: Waited HOURS & still no call from doctor, content: I have used this in the past. The last time was about a year ago. This time I scheduled, I was called back to be told the wait time was very long and it could be hours before I received a call from doctor. She then asked if I would still like to wait or cancel and I decided to wait because I did not want to go to the ER. Hours passed and she called again telling me 2 doctors tried to call me and I didn’t answer. No! I had zero missed calls and had my phone on me waiting. She then said if I didn’t answer next time, it would be canceled. Again she asked if I wanted to wait or cancel & I said wait. I never received a call from the doctor but the service called again & that’s when I just said forget it! I guess I’m going to the ER now. ### Analysis: categories: Service, Service, aspects: Timeliness, Responsiveness, sentiments: Negative, Negative )))
### Review: title: Waited HOURS & still no call from doctor, content: I have used this in the past. The last time was about a year ago. This time I scheduled, I was called back to be told the wait time was very long and it could be hours before I received a call from doctor. She then asked if I would still like to wait or cancel and I decided to wait because I did not want to go to the ER. Hours passed and she called again telling me 2 doctors tried to call me and I didn’t answer. No! I had zero missed calls and had my phone on me waiting. She then said if I didn’t answer next time, it would be canceled. Again she asked if I wanted to wait or cancel & I said wait. I never received a call from the doctor but the service called again & that’s when I just said forget it! I guess I’m going to the ER now. ### Analysis: categories: (Service, Service) aspects: (Timeliness, Responsiveness) sentiments: (Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Waited HOURS & still no call from doctor, I have used this in the past. The last time was about a year ago. This time I scheduled, I was called back to be told the wait time was very long and it could be hours before I received a call from doctor. She then asked if I would still like to wait or cancel and I decided to wait because I did not want to go to the ER. Hours passed and she called again telling me 2 doctors tried to call me and I didn’t answer. No! I had zero missed calls and had my phone on me waiting. She then said if I didn’t answer next time, it would be canceled. Again she asked if I wanted to wait or cancel & I said wait. I never received a call from the doctor but the service called again & that’s when I just said forget it! I guess I’m going to the ER now. Output: Service - Timeliness - Negative, Service - Responsiveness - Negative $$$