Terrible Cust svc for frequent problems
Babbel has lost my place in the courses twice now and I have to send multiple emails until support has sent me all the copy and paste answers. They search for key words rather that personally responding so the response is exactly what you find when you google it. No troubleshooting. Unfortunately, I read the help, but it doesn’t apply to technical issues. So, now I’m at the first round of copy and paste answers again. Last time I had to start again from the very beginning because after a lot of effort to get support to fix the problem, I just got tired and gave up. Get another langue program. There’s several other good ones that don’t break periodically and have actual support.
Customer Support
Responsiveness
negative
Customer Support - Responsiveness - negative
### USER:Terrible Cust svc for frequent problems, Babbel has lost my place in the courses twice now and I have to send multiple emails until support has sent me all the copy and paste answers. They search for key words rather that personally responding so the response is exactly what you find when you google it. No troubleshooting. Unfortunately, I read the help, but it doesn’t apply to technical issues. So, now I’m at the first round of copy and paste answers again. Last time I had to start again from the very beginning because after a lot of effort to get support to fix the problem, I just got tired and gave up. Get another langue program. There’s several other good ones that don’t break periodically and have actual support. ### ASSISTANT: Customer Support - Responsiveness - negative )))
### Review: title: Terrible Cust svc for frequent problems, content: Babbel has lost my place in the courses twice now and I have to send multiple emails until support has sent me all the copy and paste answers. They search for key words rather that personally responding so the response is exactly what you find when you google it. No troubleshooting. Unfortunately, I read the help, but it doesn’t apply to technical issues. So, now I’m at the first round of copy and paste answers again. Last time I had to start again from the very beginning because after a lot of effort to get support to fix the problem, I just got tired and gave up. Get another langue program. There’s several other good ones that don’t break periodically and have actual support. ### Analysis: categories: Customer Support, aspects: Responsiveness, sentiments: negative )))
### Review: title: Terrible Cust svc for frequent problems, content: Babbel has lost my place in the courses twice now and I have to send multiple emails until support has sent me all the copy and paste answers. They search for key words rather that personally responding so the response is exactly what you find when you google it. No troubleshooting. Unfortunately, I read the help, but it doesn’t apply to technical issues. So, now I’m at the first round of copy and paste answers again. Last time I had to start again from the very beginning because after a lot of effort to get support to fix the problem, I just got tired and gave up. Get another langue program. There’s several other good ones that don’t break periodically and have actual support. ### Analysis: categories: (Customer Support) aspects: (Responsiveness) sentiments: (negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Terrible Cust svc for frequent problems, Babbel has lost my place in the courses twice now and I have to send multiple emails until support has sent me all the copy and paste answers. They search for key words rather that personally responding so the response is exactly what you find when you google it. No troubleshooting. Unfortunately, I read the help, but it doesn’t apply to technical issues. So, now I’m at the first round of copy and paste answers again. Last time I had to start again from the very beginning because after a lot of effort to get support to fix the problem, I just got tired and gave up. Get another langue program. There’s several other good ones that don’t break periodically and have actual support. Output: Customer Support - Responsiveness - negative $$$