Horrible Service and Does not work as promised—Save your money!
I signed up for a year of Spanish language with Babbel. Though they claim that subscriptions give full access to all levels of your course, this isn’t true.  According to their “quiz” I was at an intermediate level, but the app only let me access the beginning courses. I deleted and re-downloaded the app but then it said my paid subscription isn’t affiliated with my account, so now I can’t access the paid content at all. I’ve emailed customer service EVERY DAY this past week and tried contacting them through chat (it was just a bot). I’ve gotten no response. , There are other language learning programs that have great customer service AND are proven to be more effective—such as PIMSLEUR. I do not recommend Babbel at all—save yourself some money and a headache!
Service, Functionality, Functionality
Customer Service, Access to Content, Subscription
negative, negative, negative
Service - Customer Service - negative, Functionality - Access to Content - negative, Functionality - Subscription - negative
### USER:Horrible Service and Does not work as promised—Save your money!, I signed up for a year of Spanish language with Babbel. Though they claim that subscriptions give full access to all levels of your course, this isn’t true.  According to their “quiz” I was at an intermediate level, but the app only let me access the beginning courses. I deleted and re-downloaded the app but then it said my paid subscription isn’t affiliated with my account, so now I can’t access the paid content at all. I’ve emailed customer service EVERY DAY this past week and tried contacting them through chat (it was just a bot). I’ve gotten no response. , There are other language learning programs that have great customer service AND are proven to be more effective—such as PIMSLEUR. I do not recommend Babbel at all—save yourself some money and a headache! ### ASSISTANT: Service - Customer Service - negative, Functionality - Access to Content - negative, Functionality - Subscription - negative )))
### Review: title: Horrible Service and Does not work as promised—Save your money!, content: I signed up for a year of Spanish language with Babbel. Though they claim that subscriptions give full access to all levels of your course, this isn’t true.  According to their “quiz” I was at an intermediate level, but the app only let me access the beginning courses. I deleted and re-downloaded the app but then it said my paid subscription isn’t affiliated with my account, so now I can’t access the paid content at all. I’ve emailed customer service EVERY DAY this past week and tried contacting them through chat (it was just a bot). I’ve gotten no response. , There are other language learning programs that have great customer service AND are proven to be more effective—such as PIMSLEUR. I do not recommend Babbel at all—save yourself some money and a headache! ### Analysis: categories: Service, Functionality, Functionality, aspects: Customer Service, Access to Content, Subscription, sentiments: negative, negative, negative )))
### Review: title: Horrible Service and Does not work as promised—Save your money!, content: I signed up for a year of Spanish language with Babbel. Though they claim that subscriptions give full access to all levels of your course, this isn’t true.  According to their “quiz” I was at an intermediate level, but the app only let me access the beginning courses. I deleted and re-downloaded the app but then it said my paid subscription isn’t affiliated with my account, so now I can’t access the paid content at all. I’ve emailed customer service EVERY DAY this past week and tried contacting them through chat (it was just a bot). I’ve gotten no response. , There are other language learning programs that have great customer service AND are proven to be more effective—such as PIMSLEUR. I do not recommend Babbel at all—save yourself some money and a headache! ### Analysis: categories: (Service, Functionality, Functionality) aspects: (Customer Service, Access to Content, Subscription) sentiments: (negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Horrible Service and Does not work as promised—Save your money!, I signed up for a year of Spanish language with Babbel. Though they claim that subscriptions give full access to all levels of your course, this isn’t true.  According to their “quiz” I was at an intermediate level, but the app only let me access the beginning courses. I deleted and re-downloaded the app but then it said my paid subscription isn’t affiliated with my account, so now I can’t access the paid content at all. I’ve emailed customer service EVERY DAY this past week and tried contacting them through chat (it was just a bot). I’ve gotten no response. , There are other language learning programs that have great customer service AND are proven to be more effective—such as PIMSLEUR. I do not recommend Babbel at all—save yourself some money and a headache! Output: Service - Customer Service - negative, Functionality - Access to Content - negative, Functionality - Subscription - negative $$$