So unhappy
The customer service rep was so wonderful and caring. Our telephone call was 38 minutes to set up my account, ask me symptoms, etc. through the call he offered to allow me breaks because he could hear I wasn’t feeling well. My positive experience ended when the doctor called literally as I was hanging up with him. Very prompt. Her phone call lasted 5 minutes (I double checked with my Apple call log) and that’s pushing it. She didn’t allow me to give her all of my symptoms. She continued to cut me off. I was trying to explain that I saw a doctor at the beginning of the month, but now my symptoms had morphed drastically. She kept reverting to the original diagnosis and not the severe headache, dizziness, drowsiness, and stomach issues I now have. As a result she decided to prescribe Flonase, mucinex, and an antibiotic that treats respiratory and skin issues (per the pharmacist). I told the pharmacist not even to bother filling the prescription. I attempted to use teledoc because I am alone and very dizzy and driving wouldn’t be good right now; but now I’m just going to have to go. I’m so upset. Horrible.
 Customer Service, Customer Service, Customer Service, Diagnosis, Diagnosis, Medication, Convenience
Interaction, Response Time, Responsiveness, Accuracy, Thoroughness, Effectiveness, Availability
Positive, Positive, Negative, Negative, Negative, Neutral, Negative
 Customer Service Interaction - Positive, Customer Service - Response Time - Positive, Customer Service - Responsiveness - Negative, Diagnosis - Accuracy - Negative, Diagnosis - Thoroughness - Negative, Medication - Effectiveness - Neutral, Convenience - Availability - Negative
### USER:So unhappy, The customer service rep was so wonderful and caring. Our telephone call was 38 minutes to set up my account, ask me symptoms, etc. through the call he offered to allow me breaks because he could hear I wasn’t feeling well. My positive experience ended when the doctor called literally as I was hanging up with him. Very prompt. Her phone call lasted 5 minutes (I double checked with my Apple call log) and that’s pushing it. She didn’t allow me to give her all of my symptoms. She continued to cut me off. I was trying to explain that I saw a doctor at the beginning of the month, but now my symptoms had morphed drastically. She kept reverting to the original diagnosis and not the severe headache, dizziness, drowsiness, and stomach issues I now have. As a result she decided to prescribe Flonase, mucinex, and an antibiotic that treats respiratory and skin issues (per the pharmacist). I told the pharmacist not even to bother filling the prescription. I attempted to use teledoc because I am alone and very dizzy and driving wouldn’t be good right now; but now I’m just going to have to go. I’m so upset. Horrible. ### ASSISTANT:  Customer Service Interaction - Positive, Customer Service - Response Time - Positive, Customer Service - Responsiveness - Negative, Diagnosis - Accuracy - Negative, Diagnosis - Thoroughness - Negative, Medication - Effectiveness - Neutral, Convenience - Availability - Negative )))
### Review: title: So unhappy, content: The customer service rep was so wonderful and caring. Our telephone call was 38 minutes to set up my account, ask me symptoms, etc. through the call he offered to allow me breaks because he could hear I wasn’t feeling well. My positive experience ended when the doctor called literally as I was hanging up with him. Very prompt. Her phone call lasted 5 minutes (I double checked with my Apple call log) and that’s pushing it. She didn’t allow me to give her all of my symptoms. She continued to cut me off. I was trying to explain that I saw a doctor at the beginning of the month, but now my symptoms had morphed drastically. She kept reverting to the original diagnosis and not the severe headache, dizziness, drowsiness, and stomach issues I now have. As a result she decided to prescribe Flonase, mucinex, and an antibiotic that treats respiratory and skin issues (per the pharmacist). I told the pharmacist not even to bother filling the prescription. I attempted to use teledoc because I am alone and very dizzy and driving wouldn’t be good right now; but now I’m just going to have to go. I’m so upset. Horrible. ### Analysis: categories:  Customer Service, Customer Service, Customer Service, Diagnosis, Diagnosis, Medication, Convenience, aspects: Interaction, Response Time, Responsiveness, Accuracy, Thoroughness, Effectiveness, Availability, sentiments: Positive, Positive, Negative, Negative, Negative, Neutral, Negative )))
### Review: title: So unhappy, content: The customer service rep was so wonderful and caring. Our telephone call was 38 minutes to set up my account, ask me symptoms, etc. through the call he offered to allow me breaks because he could hear I wasn’t feeling well. My positive experience ended when the doctor called literally as I was hanging up with him. Very prompt. Her phone call lasted 5 minutes (I double checked with my Apple call log) and that’s pushing it. She didn’t allow me to give her all of my symptoms. She continued to cut me off. I was trying to explain that I saw a doctor at the beginning of the month, but now my symptoms had morphed drastically. She kept reverting to the original diagnosis and not the severe headache, dizziness, drowsiness, and stomach issues I now have. As a result she decided to prescribe Flonase, mucinex, and an antibiotic that treats respiratory and skin issues (per the pharmacist). I told the pharmacist not even to bother filling the prescription. I attempted to use teledoc because I am alone and very dizzy and driving wouldn’t be good right now; but now I’m just going to have to go. I’m so upset. Horrible. ### Analysis: categories: ( Customer Service, Customer Service, Customer Service, Diagnosis, Diagnosis, Medication, Convenience) aspects: (Interaction, Response Time, Responsiveness, Accuracy, Thoroughness, Effectiveness, Availability) sentiments: (Positive, Positive, Negative, Negative, Negative, Neutral, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: So unhappy, The customer service rep was so wonderful and caring. Our telephone call was 38 minutes to set up my account, ask me symptoms, etc. through the call he offered to allow me breaks because he could hear I wasn’t feeling well. My positive experience ended when the doctor called literally as I was hanging up with him. Very prompt. Her phone call lasted 5 minutes (I double checked with my Apple call log) and that’s pushing it. She didn’t allow me to give her all of my symptoms. She continued to cut me off. I was trying to explain that I saw a doctor at the beginning of the month, but now my symptoms had morphed drastically. She kept reverting to the original diagnosis and not the severe headache, dizziness, drowsiness, and stomach issues I now have. As a result she decided to prescribe Flonase, mucinex, and an antibiotic that treats respiratory and skin issues (per the pharmacist). I told the pharmacist not even to bother filling the prescription. I attempted to use teledoc because I am alone and very dizzy and driving wouldn’t be good right now; but now I’m just going to have to go. I’m so upset. Horrible. Output:  Customer Service Interaction - Positive, Customer Service - Response Time - Positive, Customer Service - Responsiveness - Negative, Diagnosis - Accuracy - Negative, Diagnosis - Thoroughness - Negative, Medication - Effectiveness - Neutral, Convenience - Availability - Negative $$$