Poor customer service!!
I have been an Instagram user for years and have not had many problems up until two months ago. Out of nowhere my account suddenly was unable to interact with my community. Things like posting a caption to my photos, responding to people who comment, and simply liking a picture. For two months I have reached out to Instagram SO MANY TIMES that I can’t count and have not gotten one response, and my account has not been fixed. I looked to see if I have violated any of the laws somehow without knowing and there weren’t any violations. It’s kind of weird because the only thing I could think of was posting a comment about Briana Taylor, maybe someone didn’t like what I said, reported me and Instagram punishes me without even giving me a chance. My comment was Say her name... we must stick together and we must fight. Now that never meant physically fighting, but fighting with our votes. But I feel this is the only reason why I would be getting the treatment that I have received from Instagram. I hope that I am wrong, but still every time I reach out with the problem still no response or account being fixed.
Customer Service, Customer Service, Customer Service
Account Interaction, Response Time, Handling of Grievances
Negative, Negative, Negative
Customer Service - Account Interaction - Negative, Customer Service - Response Time - Negative, Customer Service - Handling of Grievances - Negative
### USER:Poor customer service!!, I have been an Instagram user for years and have not had many problems up until two months ago. Out of nowhere my account suddenly was unable to interact with my community. Things like posting a caption to my photos, responding to people who comment, and simply liking a picture. For two months I have reached out to Instagram SO MANY TIMES that I can’t count and have not gotten one response, and my account has not been fixed. I looked to see if I have violated any of the laws somehow without knowing and there weren’t any violations. It’s kind of weird because the only thing I could think of was posting a comment about Briana Taylor, maybe someone didn’t like what I said, reported me and Instagram punishes me without even giving me a chance. My comment was Say her name... we must stick together and we must fight. Now that never meant physically fighting, but fighting with our votes. But I feel this is the only reason why I would be getting the treatment that I have received from Instagram. I hope that I am wrong, but still every time I reach out with the problem still no response or account being fixed. ### ASSISTANT: Customer Service - Account Interaction - Negative, Customer Service - Response Time - Negative, Customer Service - Handling of Grievances - Negative )))
### Review: title: Poor customer service!!, content: I have been an Instagram user for years and have not had many problems up until two months ago. Out of nowhere my account suddenly was unable to interact with my community. Things like posting a caption to my photos, responding to people who comment, and simply liking a picture. For two months I have reached out to Instagram SO MANY TIMES that I can’t count and have not gotten one response, and my account has not been fixed. I looked to see if I have violated any of the laws somehow without knowing and there weren’t any violations. It’s kind of weird because the only thing I could think of was posting a comment about Briana Taylor, maybe someone didn’t like what I said, reported me and Instagram punishes me without even giving me a chance. My comment was Say her name... we must stick together and we must fight. Now that never meant physically fighting, but fighting with our votes. But I feel this is the only reason why I would be getting the treatment that I have received from Instagram. I hope that I am wrong, but still every time I reach out with the problem still no response or account being fixed. ### Analysis: categories: Customer Service, Customer Service, Customer Service, aspects: Account Interaction, Response Time, Handling of Grievances, sentiments: Negative, Negative, Negative )))
### Review: title: Poor customer service!!, content: I have been an Instagram user for years and have not had many problems up until two months ago. Out of nowhere my account suddenly was unable to interact with my community. Things like posting a caption to my photos, responding to people who comment, and simply liking a picture. For two months I have reached out to Instagram SO MANY TIMES that I can’t count and have not gotten one response, and my account has not been fixed. I looked to see if I have violated any of the laws somehow without knowing and there weren’t any violations. It’s kind of weird because the only thing I could think of was posting a comment about Briana Taylor, maybe someone didn’t like what I said, reported me and Instagram punishes me without even giving me a chance. My comment was Say her name... we must stick together and we must fight. Now that never meant physically fighting, but fighting with our votes. But I feel this is the only reason why I would be getting the treatment that I have received from Instagram. I hope that I am wrong, but still every time I reach out with the problem still no response or account being fixed. ### Analysis: categories: (Customer Service, Customer Service, Customer Service) aspects: (Account Interaction, Response Time, Handling of Grievances) sentiments: (Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Poor customer service!!, I have been an Instagram user for years and have not had many problems up until two months ago. Out of nowhere my account suddenly was unable to interact with my community. Things like posting a caption to my photos, responding to people who comment, and simply liking a picture. For two months I have reached out to Instagram SO MANY TIMES that I can’t count and have not gotten one response, and my account has not been fixed. I looked to see if I have violated any of the laws somehow without knowing and there weren’t any violations. It’s kind of weird because the only thing I could think of was posting a comment about Briana Taylor, maybe someone didn’t like what I said, reported me and Instagram punishes me without even giving me a chance. My comment was Say her name... we must stick together and we must fight. Now that never meant physically fighting, but fighting with our votes. But I feel this is the only reason why I would be getting the treatment that I have received from Instagram. I hope that I am wrong, but still every time I reach out with the problem still no response or account being fixed. Output: Customer Service - Account Interaction - Negative, Customer Service - Response Time - Negative, Customer Service - Handling of Grievances - Negative $$$