Ridiculous
Backstory - I wanted to play the game again after 4 years of inactivity., , When I tried taking my account back from 4 years ago, there was no option of “Google Play” (because I am now using my iphone and I used to play with my google account linked on my account) and I couldn’t  also connect with my Facebook account because “social features are disabled” whatsoever.  So, I contacted their customer service. Here comes the problem, so when they asked me questions like “What were the names of your account?”, “When did you last play?”, and etc. I answered everything that I could only remember. Like it’s been 4 years, why do you expect me to remember my previous names of the account and what date and time I last stopped playing?! Such nonsense. After not getting EXACT answers, they have banned me from the game and accused me of ACCOUNT PHISHING!!! Ridiculous right? , , Supercell, if youre reading this. Please do better with your customer service. I am angry and disappointed that the account that I played for almost 2 years with my friends, I could not retrieve and also how I was handled. I have proof and that is the gmails that I used to connect with the account. Please fix this as soon as possible.
Customer-Service
Customer Service
Negative
Customer-Service - Customer Service - Negative
### USER:Ridiculous, Backstory - I wanted to play the game again after 4 years of inactivity., , When I tried taking my account back from 4 years ago, there was no option of “Google Play” (because I am now using my iphone and I used to play with my google account linked on my account) and I couldn’t  also connect with my Facebook account because “social features are disabled” whatsoever.  So, I contacted their customer service. Here comes the problem, so when they asked me questions like “What were the names of your account?”, “When did you last play?”, and etc. I answered everything that I could only remember. Like it’s been 4 years, why do you expect me to remember my previous names of the account and what date and time I last stopped playing?! Such nonsense. After not getting EXACT answers, they have banned me from the game and accused me of ACCOUNT PHISHING!!!  right? , , Supercell, if youre reading this. Please do better with your customer service. I am angry and disappointed that the account that I played for almost 2 years with my friends, I could not retrieve and also how I was handled. I have proof and that is the gmails that I used to connect with the account. Please fix this as soon as possible. ### ASSISTANT: Customer-Service - Customer Service - Negative )))
### Review: title: Ridiculous, content: Backstory - I wanted to play the game again after 4 years of inactivity., , When I tried taking my account back from 4 years ago, there was no option of “Google Play” (because I am now using my iphone and I used to play with my google account linked on my account) and I couldn’t  also connect with my Facebook account because “social features are disabled” whatsoever.  So, I contacted their customer service. Here comes the problem, so when they asked me questions like “What were the names of your account?”, “When did you last play?”, and etc. I answered everything that I could only remember. Like it’s been 4 years, why do you expect me to remember my previous names of the account and what date and time I last stopped playing?! Such nonsense. After not getting EXACT answers, they have banned me from the game and accused me of ACCOUNT PHISHING!!! Ridiculous right? , , Supercell, if youre reading this. Please do better with your customer service. I am angry and disappointed that the account that I played for almost 2 years with my friends, I could not retrieve and also how I was handled. I have proof and that is the gmails that I used to connect with the account. Please fix this as soon as possible. ### Analysis: categories: Customer-Service, aspects: Customer Service, sentiments: Negative )))
### Review: title: Ridiculous, content: Backstory - I wanted to play the game again after 4 years of inactivity., , When I tried taking my account back from 4 years ago, there was no option of “Google Play” (because I am now using my iphone and I used to play with my google account linked on my account) and I couldn’t  also connect with my Facebook account because “social features are disabled” whatsoever.  So, I contacted their customer service. Here comes the problem, so when they asked me questions like “What were the names of your account?”, “When did you last play?”, and etc. I answered everything that I could only remember. Like it’s been 4 years, why do you expect me to remember my previous names of the account and what date and time I last stopped playing?! Such nonsense. After not getting EXACT answers, they have banned me from the game and accused me of ACCOUNT PHISHING!!! Ridiculous right? , , Supercell, if youre reading this. Please do better with your customer service. I am angry and disappointed that the account that I played for almost 2 years with my friends, I could not retrieve and also how I was handled. I have proof and that is the gmails that I used to connect with the account. Please fix this as soon as possible. ### Analysis: categories: (Customer-Service) aspects: (Customer Service) sentiments: (Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Ridiculous, Backstory - I wanted to play the game again after 4 years of inactivity., , When I tried taking my account back from 4 years ago, there was no option of “Google Play” (because I am now using my iphone and I used to play with my google account linked on my account) and I couldn’t  also connect with my Facebook account because “social features are disabled” whatsoever.  So, I contacted their customer service. Here comes the problem, so when they asked me questions like “What were the names of your account?”, “When did you last play?”, and etc. I answered everything that I could only remember. Like it’s been 4 years, why do you expect me to remember my previous names of the account and what date and time I last stopped playing?! Such nonsense. After not getting EXACT answers, they have banned me from the game and accused me of ACCOUNT PHISHING!!!  right? , , Supercell, if youre reading this. Please do better with your customer service. I am angry and disappointed that the account that I played for almost 2 years with my friends, I could not retrieve and also how I was handled. I have proof and that is the gmails that I used to connect with the account. Please fix this as soon as possible. Output: Customer-Service - Customer Service - Negative $$$