Bad App
Have never done an app review before. Over past two weeks, this app won’t let me gain access to my account. I have to repeatedly change password, which usually doesn’t work until I have to call customer service and be taken through the extra steps to verify my account, sign in with a temporary password, then change to another permanent password. My account then “works” until I try to make a purchase but I am forced to sign in again because I have been signed out and cannot access my account using the new password I just signed in with. I keep getting error message saying, “Oops, something went wrong. Try again later”.  After several phone calls to customer support, I was told to use Safari version to sign into my account and it worked. So problem is with the app. Please fix.
App
Functionality
Negative
App - Functionality - Negative
### USER:Bad App, Have never done an app review before. Over past two weeks, this app won’t let me gain access to my account. I have to repeatedly change password, which usually doesn’t work until I have to call customer service and be taken through the extra steps to verify my account, sign in with a temporary password, then change to another permanent password. My account then “works” until I try to make a purchase but I am forced to sign in again because I have been signed out and cannot access my account using the new password I just signed in with. I keep getting error message saying, “Oops, something went wrong. Try again later”.  After several phone calls to customer support, I was told to use Safari version to sign into my account and it worked. So problem is with the app. Please fix. ### ASSISTANT: App - Functionality - Negative )))
### Review: title: Bad App, content: Have never done an app review before. Over past two weeks, this app won’t let me gain access to my account. I have to repeatedly change password, which usually doesn’t work until I have to call customer service and be taken through the extra steps to verify my account, sign in with a temporary password, then change to another permanent password. My account then “works” until I try to make a purchase but I am forced to sign in again because I have been signed out and cannot access my account using the new password I just signed in with. I keep getting error message saying, “Oops, something went wrong. Try again later”.  After several phone calls to customer support, I was told to use Safari version to sign into my account and it worked. So problem is with the app. Please fix. ### Analysis: categories: App, aspects: Functionality, sentiments: Negative )))
### Review: title: Bad App, content: Have never done an app review before. Over past two weeks, this app won’t let me gain access to my account. I have to repeatedly change password, which usually doesn’t work until I have to call customer service and be taken through the extra steps to verify my account, sign in with a temporary password, then change to another permanent password. My account then “works” until I try to make a purchase but I am forced to sign in again because I have been signed out and cannot access my account using the new password I just signed in with. I keep getting error message saying, “Oops, something went wrong. Try again later”.  After several phone calls to customer support, I was told to use Safari version to sign into my account and it worked. So problem is with the app. Please fix. ### Analysis: categories: (App) aspects: (Functionality) sentiments: (Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Bad App, Have never done an app review before. Over past two weeks, this app won’t let me gain access to my account. I have to repeatedly change password, which usually doesn’t work until I have to call customer service and be taken through the extra steps to verify my account, sign in with a temporary password, then change to another permanent password. My account then “works” until I try to make a purchase but I am forced to sign in again because I have been signed out and cannot access my account using the new password I just signed in with. I keep getting error message saying, “Oops, something went wrong. Try again later”.  After several phone calls to customer support, I was told to use Safari version to sign into my account and it worked. So problem is with the app. Please fix. Output: App - Functionality - Negative $$$