So far not pleased
I waited over three hours to be seen by a specialist only to then have my session canceled. I scheduled over five different appointments for different times and each appointment was canceled by the provider. I would wait in the waiting room and I couldn’t send out a message to ask questions or notify the system of anything. I tried calling but it was the same outcome, waiting for over an hour before I eventually just hung up because I had to return to work. The service is provided for free by my employer so that’s why I have continued to try it out. However I would not pay for this service. Now I will say that this review is being made during a time where there is a national surge taking place with Covid-19 numbers. So I am pretty sure that this is impacting the wait times. But to wait all day and not be seen not once is a huge issue in my opinion. There are still major kinks that need to be worked out.
Medical Service, Medical Service, Medical Service, Medical Service, Medical Service
Wait Time, Customer Service, Response Time, Accessibility, Value for Money
Negative, Negative, Negative, Negative, Negative
Medical Service - Wait Time - Negative, Medical Service - Customer Service - Negative, Medical Service - Response Time - Negative, Medical Service - Accessibility - Negative, Medical Service - Value for Money - Negative
### USER:So far not pleased, I waited over three hours to be seen by a specialist only to then have my session canceled. I scheduled over five different appointments for different times and each appointment was canceled by the provider. I would wait in the waiting room and I couldn’t send out a message to ask questions or notify the system of anything. I tried calling but it was the same outcome, waiting for over an hour before I eventually just hung up because I had to return to work. The service is provided for free by my employer so that’s why I have continued to try it out. However I would not pay for this service. Now I will say that this review is being made during a time where there is a national surge taking place with Covid-19 numbers. So I am pretty sure that this is impacting the wait times. But to wait all day and not be seen not once is a huge issue in my opinion. There are still major kinks that need to be worked out. ### ASSISTANT: Medical Service - Wait Time - Negative, Medical Service - Customer Service - Negative, Medical Service - Response Time - Negative, Medical Service - Accessibility - Negative, Medical Service - Value for Money - Negative )))
### Review: title: So far not pleased, content: I waited over three hours to be seen by a specialist only to then have my session canceled. I scheduled over five different appointments for different times and each appointment was canceled by the provider. I would wait in the waiting room and I couldn’t send out a message to ask questions or notify the system of anything. I tried calling but it was the same outcome, waiting for over an hour before I eventually just hung up because I had to return to work. The service is provided for free by my employer so that’s why I have continued to try it out. However I would not pay for this service. Now I will say that this review is being made during a time where there is a national surge taking place with Covid-19 numbers. So I am pretty sure that this is impacting the wait times. But to wait all day and not be seen not once is a huge issue in my opinion. There are still major kinks that need to be worked out. ### Analysis: categories: Medical Service, Medical Service, Medical Service, Medical Service, Medical Service, aspects: Wait Time, Customer Service, Response Time, Accessibility, Value for Money, sentiments: Negative, Negative, Negative, Negative, Negative )))
### Review: title: So far not pleased, content: I waited over three hours to be seen by a specialist only to then have my session canceled. I scheduled over five different appointments for different times and each appointment was canceled by the provider. I would wait in the waiting room and I couldn’t send out a message to ask questions or notify the system of anything. I tried calling but it was the same outcome, waiting for over an hour before I eventually just hung up because I had to return to work. The service is provided for free by my employer so that’s why I have continued to try it out. However I would not pay for this service. Now I will say that this review is being made during a time where there is a national surge taking place with Covid-19 numbers. So I am pretty sure that this is impacting the wait times. But to wait all day and not be seen not once is a huge issue in my opinion. There are still major kinks that need to be worked out. ### Analysis: categories: (Medical Service, Medical Service, Medical Service, Medical Service, Medical Service) aspects: (Wait Time, Customer Service, Response Time, Accessibility, Value for Money) sentiments: (Negative, Negative, Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: So far not pleased, I waited over three hours to be seen by a specialist only to then have my session canceled. I scheduled over five different appointments for different times and each appointment was canceled by the provider. I would wait in the waiting room and I couldn’t send out a message to ask questions or notify the system of anything. I tried calling but it was the same outcome, waiting for over an hour before I eventually just hung up because I had to return to work. The service is provided for free by my employer so that’s why I have continued to try it out. However I would not pay for this service. Now I will say that this review is being made during a time where there is a national surge taking place with Covid-19 numbers. So I am pretty sure that this is impacting the wait times. But to wait all day and not be seen not once is a huge issue in my opinion. There are still major kinks that need to be worked out. Output: Medical Service - Wait Time - Negative, Medical Service - Customer Service - Negative, Medical Service - Response Time - Negative, Medical Service - Accessibility - Negative, Medical Service - Value for Money - Negative $$$