4 hours of waiting to be told come back tomorrow!
The idea of mad is an understatement, we used this app by recommendation from our insurance after making the appointment for help at 11 o’clock we were told when we called after waiting an hour that call volume was high and to call back if no one called in 30 minutes. In pain we waited and called every half an hour. Each time asking for patience and with no sympathy. At 4:30 am they called and said that there were no one available and would set up a regular appointment tomorrow in the day time. Since we waited we missed all of the urgent cares that were open and we were stuck waiting till the morning. I said I wanted a refund and would rather go in person and wait at our local one that would me open till 9 since they could fit us in till then anyway. It was absolutely unacceptable and they acted like me be upset for waiting was insane. Never again!
Appointment
Service
negative
Appointment - Service - negative
### USER:4 hours of waiting to be told come back tomorrow!, The idea of mad is an understatement, we used this app by recommendation from our insurance after making the appointment for help at 11 o’clock we were told when we called after waiting an hour that call volume was high and to call back if no one called in 30 minutes. In pain we waited and called every half an hour. Each time asking for patience and with no sympathy. At 4:30 am they called and said that there were no one available and would set up a regular appointment tomorrow in the day time. Since we waited we missed all of the urgent cares that were open and we were stuck waiting till the morning. I said I wanted a refund and would rather go in person and wait at our local one that would me open till 9 since they could fit us in till then anyway. It was absolutely unacceptable and they acted like me be upset for waiting was insane. Never again! ### ASSISTANT: Appointment - Service - negative )))
### Review: title: 4 hours of waiting to be told come back tomorrow!, content: The idea of mad is an understatement, we used this app by recommendation from our insurance after making the appointment for help at 11 o’clock we were told when we called after waiting an hour that call volume was high and to call back if no one called in 30 minutes. In pain we waited and called every half an hour. Each time asking for patience and with no sympathy. At 4:30 am they called and said that there were no one available and would set up a regular appointment tomorrow in the day time. Since we waited we missed all of the urgent cares that were open and we were stuck waiting till the morning. I said I wanted a refund and would rather go in person and wait at our local one that would me open till 9 since they could fit us in till then anyway. It was absolutely unacceptable and they acted like me be upset for waiting was insane. Never again! ### Analysis: categories: Appointment, aspects: Service, sentiments: negative )))
### Review: title: 4 hours of waiting to be told come back tomorrow!, content: The idea of mad is an understatement, we used this app by recommendation from our insurance after making the appointment for help at 11 o’clock we were told when we called after waiting an hour that call volume was high and to call back if no one called in 30 minutes. In pain we waited and called every half an hour. Each time asking for patience and with no sympathy. At 4:30 am they called and said that there were no one available and would set up a regular appointment tomorrow in the day time. Since we waited we missed all of the urgent cares that were open and we were stuck waiting till the morning. I said I wanted a refund and would rather go in person and wait at our local one that would me open till 9 since they could fit us in till then anyway. It was absolutely unacceptable and they acted like me be upset for waiting was insane. Never again! ### Analysis: categories: (Appointment) aspects: (Service) sentiments: (negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: 4 hours of waiting to be told come back tomorrow!, The idea of mad is an understatement, we used this app by recommendation from our insurance after making the appointment for help at 11 o’clock we were told when we called after waiting an hour that call volume was high and to call back if no one called in 30 minutes. In pain we waited and called every half an hour. Each time asking for patience and with no sympathy. At 4:30 am they called and said that there were no one available and would set up a regular appointment tomorrow in the day time. Since we waited we missed all of the urgent cares that were open and we were stuck waiting till the morning. I said I wanted a refund and would rather go in person and wait at our local one that would me open till 9 since they could fit us in till then anyway. It was absolutely unacceptable and they acted like me be upset for waiting was insane. Never again! Output: Appointment - Service - negative $$$