Poor compared to the other telemedicine apps
Have used telemedicine apps a handful of times, and have always had great experiences. I needed a routine medication refilled as I am in between doctors. Tried Teladocs as my insurance covers this particular service. After several hours of waiting for a doctor, I received a call from customer service saying that they were busy and asked If I’d like to schedule an appointment for the following day. I did so, and the doctor called about 5 minutes later anyway. The doctor wouldn’t refill my prescription for more than 7 days and told me to go to an urgent care. I have had the prescription that I had requested filled for 90 days through Dr. on Demand in the past. The doctor was also clearly in a rush to get me off the phone. Using this service was a complete waste of time. I will stick with Dr. on Demand moving forward.
Service, Service, Service, Service
Call time, Responsiveness, Quality, Doctor
negative, negative, negative, negative
Service - Call time - negative, Service - Responsiveness - negative, Service - Quality - negative, Service - Doctor - negative
### USER:Poor compared to the other telemedicine apps, Have used telemedicine apps a handful of times, and have always had great experiences. I needed a routine medication refilled as I am in between doctors. Tried Teladocs as my insurance covers this particular service. After several hours of waiting for a doctor, I received a call from customer service saying that they were busy and asked If I’d like to schedule an appointment for the following day. I did so, and the doctor called about 5 minutes later anyway. The doctor wouldn’t refill my prescription for more than 7 days and told me to go to an urgent care. I have had the prescription that I had requested filled for 90 days through Dr. on Demand in the past. The doctor was also clearly in a rush to get me off the phone. Using this service was a complete waste of time. I will stick with Dr. on Demand moving forward. ### ASSISTANT: Service - Call time - negative, Service - Responsiveness - negative, Service - Quality - negative, Service - Doctor - negative )))
### Review: title: Poor compared to the other telemedicine apps, content: Have used telemedicine apps a handful of times, and have always had great experiences. I needed a routine medication refilled as I am in between doctors. Tried Teladocs as my insurance covers this particular service. After several hours of waiting for a doctor, I received a call from customer service saying that they were busy and asked If I’d like to schedule an appointment for the following day. I did so, and the doctor called about 5 minutes later anyway. The doctor wouldn’t refill my prescription for more than 7 days and told me to go to an urgent care. I have had the prescription that I had requested filled for 90 days through Dr. on Demand in the past. The doctor was also clearly in a rush to get me off the phone. Using this service was a complete waste of time. I will stick with Dr. on Demand moving forward. ### Analysis: categories: Service, Service, Service, Service, aspects: Call time, Responsiveness, Quality, Doctor, sentiments: negative, negative, negative, negative )))
### Review: title: Poor compared to the other telemedicine apps, content: Have used telemedicine apps a handful of times, and have always had great experiences. I needed a routine medication refilled as I am in between doctors. Tried Teladocs as my insurance covers this particular service. After several hours of waiting for a doctor, I received a call from customer service saying that they were busy and asked If I’d like to schedule an appointment for the following day. I did so, and the doctor called about 5 minutes later anyway. The doctor wouldn’t refill my prescription for more than 7 days and told me to go to an urgent care. I have had the prescription that I had requested filled for 90 days through Dr. on Demand in the past. The doctor was also clearly in a rush to get me off the phone. Using this service was a complete waste of time. I will stick with Dr. on Demand moving forward. ### Analysis: categories: (Service, Service, Service, Service) aspects: (Call time, Responsiveness, Quality, Doctor) sentiments: (negative, negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Poor compared to the other telemedicine apps, Have used telemedicine apps a handful of times, and have always had great experiences. I needed a routine medication refilled as I am in between doctors. Tried Teladocs as my insurance covers this particular service. After several hours of waiting for a doctor, I received a call from customer service saying that they were busy and asked If I’d like to schedule an appointment for the following day. I did so, and the doctor called about 5 minutes later anyway. The doctor wouldn’t refill my prescription for more than 7 days and told me to go to an urgent care. I have had the prescription that I had requested filled for 90 days through Dr. on Demand in the past. The doctor was also clearly in a rush to get me off the phone. Using this service was a complete waste of time. I will stick with Dr. on Demand moving forward. Output: Service - Call time - negative, Service - Responsiveness - negative, Service - Quality - negative, Service - Doctor - negative $$$