Cannot backup - erroneous messge
Upgraded to ios11; have made all the Whatsapp updates.  App cannot backup - states yellow message there is no wifi connection and not enough space in iCloud - both not correct.  Tried contacting support but no real help!  Except for this, app is great., , Update:  after direct email exchanges with tech support I was provided with different prodedures (some not applicable due to my ios version) and finally one specific paragraph to do an  iCloud logoff, iPhone power off and back on everything.  And it worked!! Many tks to Sylvester - support team member.
App
Functionality
Negative
App - Functionality - Negative
### USER:Cannot backup - erroneous messge, Upgraded to ios11; have made all the Whatsapp updates.  App cannot backup - states yellow message there is no wifi connection and not enough space in iCloud - both not correct.  Tried contacting support but no real help!  Except for this, app is great., , Update:  after direct email exchanges with tech support I was provided with different prodedures (some not applicable due to my ios version) and finally one specific paragraph to do an  iCloud logoff, iPhone power off and back on everything.  And it worked!! Many tks to Sylvester - support team member. ### ASSISTANT: App - Functionality - Negative )))
### Review: title: Cannot backup - erroneous messge, content: Upgraded to ios11; have made all the Whatsapp updates.  App cannot backup - states yellow message there is no wifi connection and not enough space in iCloud - both not correct.  Tried contacting support but no real help!  Except for this, app is great., , Update:  after direct email exchanges with tech support I was provided with different prodedures (some not applicable due to my ios version) and finally one specific paragraph to do an  iCloud logoff, iPhone power off and back on everything.  And it worked!! Many tks to Sylvester - support team member. ### Analysis: categories: App, aspects: Functionality, sentiments: Negative )))
### Review: title: Cannot backup - erroneous messge, content: Upgraded to ios11; have made all the Whatsapp updates.  App cannot backup - states yellow message there is no wifi connection and not enough space in iCloud - both not correct.  Tried contacting support but no real help!  Except for this, app is great., , Update:  after direct email exchanges with tech support I was provided with different prodedures (some not applicable due to my ios version) and finally one specific paragraph to do an  iCloud logoff, iPhone power off and back on everything.  And it worked!! Many tks to Sylvester - support team member. ### Analysis: categories: (App) aspects: (Functionality) sentiments: (Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Cannot backup - erroneous messge, Upgraded to ios11; have made all the Whatsapp updates.  App cannot backup - states yellow message there is no wifi connection and not enough space in iCloud - both not correct.  Tried contacting support but no real help!  Except for this, app is great., , Update:  after direct email exchanges with tech support I was provided with different prodedures (some not applicable due to my ios version) and finally one specific paragraph to do an  iCloud logoff, iPhone power off and back on everything.  And it worked!! Many tks to Sylvester - support team member. Output: App - Functionality - Negative $$$