Disables accounts without warning or reason given- no due process
My business account was randomly disabled. I was not given notice or a reason for it being disabled. The account is for my small business and all that I have ever posted on there is food pictures so I can’t imagine what the “reason” for disabling would be. I now have absolutely no way of connecting with my customers. I worked extremely hard to grow my page from nothing- 3,000 followers in 5 months and great content interaction with people from my city. It’s devastating for a small business owner that trusts Instagram as their main platform to interact with clientele. I reached out on a personal account and several small business owners told me that the exact same thing happened to them and Instagram never got back to them about recovering their account so they’ve just had to start over. , I began messaging Instagram 2 days ago and still have not heard back. They don’t have anyone that answers their number provided and no one seems to respond to the many emails I’ve sent. It’s extremely frustrating that my only source if income will be effected by this and I can’t even seem to get an explanation. I would say be careful if you’re trusting this platform with your business.
Social Media Service
Communication
Negative
Business - Customer Service - negative, Business - Connectivity - negative, Business - Platform - negative
### USER:Disables accounts without warning or reason given- no due process, My business account was randomly disabled. I was not given notice or a reason for it being disabled. The account is for my small business and all that I have ever posted on there is food pictures so I can’t imagine what the “reason” for disabling would be. I now have absolutely no way of connecting with my customers. I worked extremely hard to grow my page from nothing- 3,000 followers in 5 months and great content interaction with people from my city. It’s devastating for a small business owner that trusts Instagram as their main platform to interact with clientele. I reached out on a personal account and several small business owners told me that the exact same thing happened to them and Instagram never got back to them about recovering their account so they’ve just had to start over. , I began messaging Instagram 2 days ago and still have not heard back. They don’t have anyone that answers their number provided and no one seems to respond to the many emails I’ve sent. It’s extremely frustrating that my only source if income will be effected by this and I can’t even seem to get an explanation. I would say be careful if you’re trusting this platform with your business. ### ASSISTANT: Business - Customer Service - negative, Business - Connectivity - negative, Business - Platform - negative )))
### Review: title: Disables accounts without warning or reason given- no due process, content: My business account was randomly disabled. I was not given notice or a reason for it being disabled. The account is for my small business and all that I have ever posted on there is food pictures so I can’t imagine what the “reason” for disabling would be. I now have absolutely no way of connecting with my customers. I worked extremely hard to grow my page from nothing- 3,000 followers in 5 months and great content interaction with people from my city. It’s devastating for a small business owner that trusts Instagram as their main platform to interact with clientele. I reached out on a personal account and several small business owners told me that the exact same thing happened to them and Instagram never got back to them about recovering their account so they’ve just had to start over. , I began messaging Instagram 2 days ago and still have not heard back. They don’t have anyone that answers their number provided and no one seems to respond to the many emails I’ve sent. It’s extremely frustrating that my only source if income will be effected by this and I can’t even seem to get an explanation. I would say be careful if you’re trusting this platform with your business. ### Analysis: categories: Social Media Service, aspects: Communication, sentiments: Negative )))
### Review: title: Disables accounts without warning or reason given- no due process, content: My business account was randomly disabled. I was not given notice or a reason for it being disabled. The account is for my small business and all that I have ever posted on there is food pictures so I can’t imagine what the “reason” for disabling would be. I now have absolutely no way of connecting with my customers. I worked extremely hard to grow my page from nothing- 3,000 followers in 5 months and great content interaction with people from my city. It’s devastating for a small business owner that trusts Instagram as their main platform to interact with clientele. I reached out on a personal account and several small business owners told me that the exact same thing happened to them and Instagram never got back to them about recovering their account so they’ve just had to start over. , I began messaging Instagram 2 days ago and still have not heard back. They don’t have anyone that answers their number provided and no one seems to respond to the many emails I’ve sent. It’s extremely frustrating that my only source if income will be effected by this and I can’t even seem to get an explanation. I would say be careful if you’re trusting this platform with your business. ### Analysis: categories: (Social Media Service) aspects: (Communication) sentiments: (Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Disables accounts without warning or reason given- no due process, My business account was randomly disabled. I was not given notice or a reason for it being disabled. The account is for my small business and all that I have ever posted on there is food pictures so I can’t imagine what the “reason” for disabling would be. I now have absolutely no way of connecting with my customers. I worked extremely hard to grow my page from nothing- 3,000 followers in 5 months and great content interaction with people from my city. It’s devastating for a small business owner that trusts Instagram as their main platform to interact with clientele. I reached out on a personal account and several small business owners told me that the exact same thing happened to them and Instagram never got back to them about recovering their account so they’ve just had to start over. , I began messaging Instagram 2 days ago and still have not heard back. They don’t have anyone that answers their number provided and no one seems to respond to the many emails I’ve sent. It’s extremely frustrating that my only source if income will be effected by this and I can’t even seem to get an explanation. I would say be careful if you’re trusting this platform with your business. Output: Business - Customer Service - negative, Business - Connectivity - negative, Business - Platform - negative $$$