Good app but trash
How is this a social app but can’t be social when trying to contact an actual human for support? It’s a great app for pics and stuff but good luck actually trying to contact a person if you need help. You will never talk to a human at all. And not only that, but they don’t tell you what happens for account errors. Just always some generic crap. On their support page it asks “Was this information helpful?”.... um, NO it was not. Connect me to an actual human. I don’t care if it’s via phone, email or live chat. Just stop with all the robotic generic responses and let me actually talk to person that will (MAYBE) actually give me a reason for errors and stuff because the support page doesn’t cover some problems. I would really give this app 5 stars but it’s severely lacking when it comes to support. Wish I could give it 0 stars., , EDIT:, , “Does Tiktok access my wifi?” I’ll tell you what won’t be accessing my wifi soon, and that is Facebook, all this meta crap, and Instagram. Tiktok and freedom of speech is STRONG. No I will not be moving my primary social platform to Instagram Or Facebook if tiktok gets banned. As an American, I’m suffering from EXTREME second hand embarrassment from everything we saw at the hearing and the aftermath. It’s not even just about tiktok (our rights and privacy) but If tiktok goes, then so will my Facebook and Instagram. 1 star isn’t low enough
Support, UI, Social, Social
support, ease of use, contact with support, platform size
negative, positive, negative, positive
Functionality - Support - negative, Content - Photos - positive, Functionality - Support - negative
### USER:Good app but trash, How is this a social app but can’t be social when trying to contact an actual human for support? It’s a great app for pics and stuff but good luck actually trying to contact a person if you need help. You will never talk to a human at all. And not only that, but they don’t tell you what happens for account errors. Just always some generic crap. On their support page it asks “Was this information helpful?”.... um, NO it was not. Connect me to an actual human. I don’t care if it’s via phone, email or live chat. Just stop with all the robotic generic responses and let me actually talk to person that will (MAYBE) actually give me a reason for errors and stuff because the support page doesn’t cover some problems. I would really give this app 5 stars but it’s severely lacking when it comes to support. Wish I could give it 0 stars., , EDIT:, , “Does Tiktok access my wifi?” I’ll tell you what won’t be accessing my wifi soon, and that is Facebook, all this meta crap, and Instagram. Tiktok and freedom of speech is STRONG. No I will not be moving my primary social platform to Instagram Or Facebook if tiktok gets banned. As an American, I’m suffering from EXTREME second hand embarrassment from everything we saw at the hearing and the aftermath. It’s not even just about tiktok (our rights and privacy) but If tiktok goes, then so will my Facebook and Instagram. 1 star isn’t low enough ### ASSISTANT: Functionality - Support - negative, Content - Photos - positive, Functionality - Support - negative )))
### Review: title: Good app but trash, content: How is this a social app but can’t be social when trying to contact an actual human for support? It’s a great app for pics and stuff but good luck actually trying to contact a person if you need help. You will never talk to a human at all. And not only that, but they don’t tell you what happens for account errors. Just always some generic crap. On their support page it asks “Was this information helpful?”.... um, NO it was not. Connect me to an actual human. I don’t care if it’s via phone, email or live chat. Just stop with all the robotic generic responses and let me actually talk to person that will (MAYBE) actually give me a reason for errors and stuff because the support page doesn’t cover some problems. I would really give this app 5 stars but it’s severely lacking when it comes to support. Wish I could give it 0 stars., , EDIT:, , “Does Tiktok access my wifi?” I’ll tell you what won’t be accessing my wifi soon, and that is Facebook, all this meta crap, and Instagram. Tiktok and freedom of speech is STRONG. No I will not be moving my primary social platform to Instagram Or Facebook if tiktok gets banned. As an American, I’m suffering from EXTREME second hand embarrassment from everything we saw at the hearing and the aftermath. It’s not even just about tiktok (our rights and privacy) but If tiktok goes, then so will my Facebook and Instagram. 1 star isn’t low enough ### Analysis: categories: Support, UI, Social, Social, aspects: support, ease of use, contact with support, platform size, sentiments: negative, positive, negative, positive )))
### Review: title: Good app but trash, content: How is this a social app but can’t be social when trying to contact an actual human for support? It’s a great app for pics and stuff but good luck actually trying to contact a person if you need help. You will never talk to a human at all. And not only that, but they don’t tell you what happens for account errors. Just always some generic crap. On their support page it asks “Was this information helpful?”.... um, NO it was not. Connect me to an actual human. I don’t care if it’s via phone, email or live chat. Just stop with all the robotic generic responses and let me actually talk to person that will (MAYBE) actually give me a reason for errors and stuff because the support page doesn’t cover some problems. I would really give this app 5 stars but it’s severely lacking when it comes to support. Wish I could give it 0 stars., , EDIT:, , “Does Tiktok access my wifi?” I’ll tell you what won’t be accessing my wifi soon, and that is Facebook, all this meta crap, and Instagram. Tiktok and freedom of speech is STRONG. No I will not be moving my primary social platform to Instagram Or Facebook if tiktok gets banned. As an American, I’m suffering from EXTREME second hand embarrassment from everything we saw at the hearing and the aftermath. It’s not even just about tiktok (our rights and privacy) but If tiktok goes, then so will my Facebook and Instagram. 1 star isn’t low enough ### Analysis: categories: (Support, UI, Social, Social) aspects: (support, ease of use, contact with support, platform size) sentiments: (negative, positive, negative, positive) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good app but trash, How is this a social app but can’t be social when trying to contact an actual human for support? It’s a great app for pics and stuff but good luck actually trying to contact a person if you need help. You will never talk to a human at all. And not only that, but they don’t tell you what happens for account errors. Just always some generic crap. On their support page it asks “Was this information helpful?”.... um, NO it was not. Connect me to an actual human. I don’t care if it’s via phone, email or live chat. Just stop with all the robotic generic responses and let me actually talk to person that will (MAYBE) actually give me a reason for errors and stuff because the support page doesn’t cover some problems. I would really give this app 5 stars but it’s severely lacking when it comes to support. Wish I could give it 0 stars., , EDIT:, , “Does Tiktok access my wifi?” I’ll tell you what won’t be accessing my wifi soon, and that is Facebook, all this meta crap, and Instagram. Tiktok and freedom of speech is STRONG. No I will not be moving my primary social platform to Instagram Or Facebook if tiktok gets banned. As an American, I’m suffering from EXTREME second hand embarrassment from everything we saw at the hearing and the aftermath. It’s not even just about tiktok (our rights and privacy) but If tiktok goes, then so will my Facebook and Instagram. 1 star isn’t low enough Output: Functionality - Support - negative, Content - Photos - positive, Functionality - Support - negative $$$