Fix exports, poor customer service
Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul.
App, App
Support, Feature/function
negative, negative
App - Support - negative, App - Feature/function - negative
### USER:Fix exports, poor customer service, Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul. ### ASSISTANT: App - Support - negative, App - Feature/function - negative )))
### Review: title: Fix exports, poor customer service, content: Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul. ### Analysis: categories: App, App, aspects: Support, Feature/function, sentiments: negative, negative )))
### Review: title: Fix exports, poor customer service, content: Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul. ### Analysis: categories: (App, App) aspects: (Support, Feature/function) sentiments: (negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Fix exports, poor customer service, Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul. Output: App - Support - negative, App - Feature/function - negative $$$