Absolute Nightmare when it comes to App Support
The app by itself works fine. You can call, text etc. My phone was stolen recently so I got anew one with the same number. I was able to successfully restore every single app except WhatsApp. WhatsApp had a bug where it does not display a time and working with support has been a nightmare. I truly hope it’s all automated and not a human responding to support message because I cannot fathom how someone can be so irresponsible. I sent them detailed problem, included steps to reproduce, included a screen recording of the issue and all I get back is “we don’t have enough information” and they keep asking for the same things over and over again. I wish I could share the emails here for y’all to see. It’s ridiculous.
App Support
Support
Negative
App Support - Support - Negative
### USER:Absolute Nightmare when it comes to App Support, The app by itself works fine. You can call, text etc. My phone was stolen recently so I got anew one with the same number. I was able to successfully restore every single app except WhatsApp. WhatsApp had a bug where it does not display a time and working with support has been a nightmare. I truly hope it’s all automated and not a human responding to support message because I cannot fathom how someone can be so irresponsible. I sent them detailed problem, included steps to reproduce, included a screen recording of the issue and all I get back is “we don’t have enough information” and they keep asking for the same things over and over again. I wish I could share the emails here for y’all to see. It’s ridiculous. ### ASSISTANT: App Support - Support - Negative )))
### Review: title: Absolute Nightmare when it comes to App Support, content: The app by itself works fine. You can call, text etc. My phone was stolen recently so I got anew one with the same number. I was able to successfully restore every single app except WhatsApp. WhatsApp had a bug where it does not display a time and working with support has been a nightmare. I truly hope it’s all automated and not a human responding to support message because I cannot fathom how someone can be so irresponsible. I sent them detailed problem, included steps to reproduce, included a screen recording of the issue and all I get back is “we don’t have enough information” and they keep asking for the same things over and over again. I wish I could share the emails here for y’all to see. It’s ridiculous. ### Analysis: categories: App Support, aspects: Support, sentiments: Negative )))
### Review: title: Absolute Nightmare when it comes to App Support, content: The app by itself works fine. You can call, text etc. My phone was stolen recently so I got anew one with the same number. I was able to successfully restore every single app except WhatsApp. WhatsApp had a bug where it does not display a time and working with support has been a nightmare. I truly hope it’s all automated and not a human responding to support message because I cannot fathom how someone can be so irresponsible. I sent them detailed problem, included steps to reproduce, included a screen recording of the issue and all I get back is “we don’t have enough information” and they keep asking for the same things over and over again. I wish I could share the emails here for y’all to see. It’s ridiculous. ### Analysis: categories: (App Support) aspects: (Support) sentiments: (Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Absolute Nightmare when it comes to App Support, The app by itself works fine. You can call, text etc. My phone was stolen recently so I got anew one with the same number. I was able to successfully restore every single app except WhatsApp. WhatsApp had a bug where it does not display a time and working with support has been a nightmare. I truly hope it’s all automated and not a human responding to support message because I cannot fathom how someone can be so irresponsible. I sent them detailed problem, included steps to reproduce, included a screen recording of the issue and all I get back is “we don’t have enough information” and they keep asking for the same things over and over again. I wish I could share the emails here for y’all to see. It’s ridiculous. Output: App Support - Support - Negative $$$