Excellent app!! Problem was fixed🙏🏻
Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!!
App-Functionality, App-Functionality, App-Functionality, App-Functionality
Customer support, Account recovery, Bug, Bug
Negative, Negative, Negative, Positive
App - Account access - Negative, App - Helpfulness - Negative, App - Responsiveness - Negative, App - Technical issues - Negative, App - Technical issues - Positive
### USER:Excellent app!! Problem was fixed🙏🏻, Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!! ### ASSISTANT: App - Account access - Negative, App - Helpfulness - Negative, App - Responsiveness - Negative, App - Technical issues - Negative, App - Technical issues - Positive )))
### Review: title: Excellent app!! Problem was fixed🙏🏻, content: Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!! ### Analysis: categories: App-Functionality, App-Functionality, App-Functionality, App-Functionality, aspects: Customer support, Account recovery, Bug, Bug, sentiments: Negative, Negative, Negative, Positive )))
### Review: title: Excellent app!! Problem was fixed🙏🏻, content: Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!! ### Analysis: categories: (App-Functionality, App-Functionality, App-Functionality, App-Functionality) aspects: (Customer support, Account recovery, Bug, Bug) sentiments: (Negative, Negative, Negative, Positive) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Excellent app!! Problem was fixed🙏🏻, Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!! Output: App - Account access - Negative, App - Helpfulness - Negative, App - Responsiveness - Negative, App - Technical issues - Negative, App - Technical issues - Positive $$$