New update took away my ability to send videos through DMs
I updated the app recently when it came out. I dislike the formatting, the old notifications was replaced with the useless shop icon and the reels button could go away since you can access reels from the explore page but I could live with that. HOWEVER, what I’m most bothered by is I’m no longer able to send short (usually about 5-30 second videos) through DM. This is extremely frustrating and I’ve tried reporting the problem frequently FOR OVER 3 WEEKS but have yet to get a response or a fix to the problem. The videos aren’t anything against community guidelines, they’re usually just screen recordings of friends stories they asked me to send them, etc. I’ve also tried to send videos that I took myself, nothing works. I’ve talked to others who don’t have the issue so I’d really like help with this. (I’ve tried reach out every other way but it’s not working). I’ve also attempted to send videos on other accounts but to no avail. Aside from those issues, the app isn’t too bad. It’s a great way to connect with people and I enjoy it.
App Features, App Features, App Functionality
Notifications, Reels, Video Messaging
Negative, Negative, Negative
App - Functionality - Negative, App - Notifications - Negative, App - Reels - Negative, App - Video Sharing - Negative, App - User Support - Negative, App - Connectivity - Positive, App - Enjoyment - Positive
### USER:New update took away my ability to send videos through DMs, I updated the app recently when it came out. I dislike the formatting, the old notifications was replaced with the useless shop icon and the reels button could go away since you can access reels from the explore page but I could live with that. HOWEVER, what I’m most bothered by is I’m no longer able to send short (usually about 5-30 second videos) through DM. This is extremely frustrating and I’ve tried reporting the problem frequently FOR OVER 3 WEEKS but have yet to get a response or a fix to the problem. The videos aren’t anything against community guidelines, they’re usually just screen recordings of friends stories they asked me to send them, etc. I’ve also tried to send videos that I took myself, nothing works. I’ve talked to others who don’t have the issue so I’d really like help with this. (I’ve tried reach out every other way but it’s not working). I’ve also attempted to send videos on other accounts but to no avail. Aside from those issues, the app isn’t too bad. It’s a great way to connect with people and I enjoy it. ### ASSISTANT: App - Functionality - Negative, App - Notifications - Negative, App - Reels - Negative, App - Video Sharing - Negative, App - User Support - Negative, App - Connectivity - Positive, App - Enjoyment - Positive )))
### Review: title: New update took away my ability to send videos through DMs, content: I updated the app recently when it came out. I dislike the formatting, the old notifications was replaced with the useless shop icon and the reels button could go away since you can access reels from the explore page but I could live with that. HOWEVER, what I’m most bothered by is I’m no longer able to send short (usually about 5-30 second videos) through DM. This is extremely frustrating and I’ve tried reporting the problem frequently FOR OVER 3 WEEKS but have yet to get a response or a fix to the problem. The videos aren’t anything against community guidelines, they’re usually just screen recordings of friends stories they asked me to send them, etc. I’ve also tried to send videos that I took myself, nothing works. I’ve talked to others who don’t have the issue so I’d really like help with this. (I’ve tried reach out every other way but it’s not working). I’ve also attempted to send videos on other accounts but to no avail. Aside from those issues, the app isn’t too bad. It’s a great way to connect with people and I enjoy it. ### Analysis: categories: App Features, App Features, App Functionality, aspects: Notifications, Reels, Video Messaging, sentiments: Negative, Negative, Negative )))
### Review: title: New update took away my ability to send videos through DMs, content: I updated the app recently when it came out. I dislike the formatting, the old notifications was replaced with the useless shop icon and the reels button could go away since you can access reels from the explore page but I could live with that. HOWEVER, what I’m most bothered by is I’m no longer able to send short (usually about 5-30 second videos) through DM. This is extremely frustrating and I’ve tried reporting the problem frequently FOR OVER 3 WEEKS but have yet to get a response or a fix to the problem. The videos aren’t anything against community guidelines, they’re usually just screen recordings of friends stories they asked me to send them, etc. I’ve also tried to send videos that I took myself, nothing works. I’ve talked to others who don’t have the issue so I’d really like help with this. (I’ve tried reach out every other way but it’s not working). I’ve also attempted to send videos on other accounts but to no avail. Aside from those issues, the app isn’t too bad. It’s a great way to connect with people and I enjoy it. ### Analysis: categories: (App Features, App Features, App Functionality) aspects: (Notifications, Reels, Video Messaging) sentiments: (Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: New update took away my ability to send videos through DMs, I updated the app recently when it came out. I dislike the formatting, the old notifications was replaced with the useless shop icon and the reels button could go away since you can access reels from the explore page but I could live with that. HOWEVER, what I’m most bothered by is I’m no longer able to send short (usually about 5-30 second videos) through DM. This is extremely frustrating and I’ve tried reporting the problem frequently FOR OVER 3 WEEKS but have yet to get a response or a fix to the problem. The videos aren’t anything against community guidelines, they’re usually just screen recordings of friends stories they asked me to send them, etc. I’ve also tried to send videos that I took myself, nothing works. I’ve talked to others who don’t have the issue so I’d really like help with this. (I’ve tried reach out every other way but it’s not working). I’ve also attempted to send videos on other accounts but to no avail. Aside from those issues, the app isn’t too bad. It’s a great way to connect with people and I enjoy it. Output: App - Functionality - Negative, App - Notifications - Negative, App - Reels - Negative, App - Video Sharing - Negative, App - User Support - Negative, App - Connectivity - Positive, App - Enjoyment - Positive $$$