phone number banned
I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service.
Customer Service, Customer Service, Customer Service
Promptness, Helpfulness, Responsiveness
negative, negative, negative
Customer Service - Promptness - negative, Customer Service - Helpfulness - negative, Customer Service - Responsiveness - negative
### USER:phone number banned, I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service. ### ASSISTANT: Customer Service - Promptness - negative, Customer Service - Helpfulness - negative, Customer Service - Responsiveness - negative )))
### Review: title: phone number banned, content: I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service. ### Analysis: categories: Customer Service, Customer Service, Customer Service, aspects: Promptness, Helpfulness, Responsiveness, sentiments: negative, negative, negative )))
### Review: title: phone number banned, content: I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service. ### Analysis: categories: (Customer Service, Customer Service, Customer Service) aspects: (Promptness, Helpfulness, Responsiveness) sentiments: (negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: phone number banned, I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service. Output: Customer Service - Promptness - negative, Customer Service - Helpfulness - negative, Customer Service - Responsiveness - negative $$$