Deactivating my account for no reason
I just got a new phone and a new US phone number I downloaded WhatsApp on my new phone. All my contacts were still there but my chat histories were gone. I used WhatsApp how I would normally use it. There were no chats on the main screen of my WhatsApp, I clicked on the contact of one of my friend’s to chat with and it created a completely new chat (therefore there was now one chat on my mainscreen). Normally whenever someone changes their phone number, it just notifies the other person that the person has changed their phone number. But in my case, it just created a whole new chat with the person. After I texted with 3 people with my new phone (only 3 chats were on my WhatsApp mainscreen), I got a “banned for spamming” message on my screen. After around 10 hours, they said I could reactivate my account. I put in my phone number and just as I was writing my display name, I received another ban. Now I just got my account back a second time so hopefully the same error doesn’t happen! I’m really upset by this and I hope WhatsApp manages to fix it.
Usability
Functionality
Negative
Usability - Functionality - Negative
### USER:Deactivating my account for no reason, I just got a new phone and a new US phone number I downloaded WhatsApp on my new phone. All my contacts were still there but my chat histories were gone. I used WhatsApp how I would normally use it. There were no chats on the main screen of my WhatsApp, I clicked on the contact of one of my friend’s to chat with and it created a completely new chat (therefore there was now one chat on my mainscreen). Normally whenever someone changes their phone number, it just notifies the other person that the person has changed their phone number. But in my case, it just created a whole new chat with the person. After I texted with 3 people with my new phone (only 3 chats were on my WhatsApp mainscreen), I got a “banned for spamming” message on my screen. After around 10 hours, they said I could reactivate my account. I put in my phone number and just as I was writing my display name, I received another ban. Now I just got my account back a second time so hopefully the same error doesn’t happen! I’m really upset by this and I hope WhatsApp manages to fix it. ### ASSISTANT: Usability - Functionality - Negative )))
### Review: title: Deactivating my account for no reason, content: I just got a new phone and a new US phone number I downloaded WhatsApp on my new phone. All my contacts were still there but my chat histories were gone. I used WhatsApp how I would normally use it. There were no chats on the main screen of my WhatsApp, I clicked on the contact of one of my friend’s to chat with and it created a completely new chat (therefore there was now one chat on my mainscreen). Normally whenever someone changes their phone number, it just notifies the other person that the person has changed their phone number. But in my case, it just created a whole new chat with the person. After I texted with 3 people with my new phone (only 3 chats were on my WhatsApp mainscreen), I got a “banned for spamming” message on my screen. After around 10 hours, they said I could reactivate my account. I put in my phone number and just as I was writing my display name, I received another ban. Now I just got my account back a second time so hopefully the same error doesn’t happen! I’m really upset by this and I hope WhatsApp manages to fix it. ### Analysis: categories: Usability, aspects: Functionality, sentiments: Negative )))
### Review: title: Deactivating my account for no reason, content: I just got a new phone and a new US phone number I downloaded WhatsApp on my new phone. All my contacts were still there but my chat histories were gone. I used WhatsApp how I would normally use it. There were no chats on the main screen of my WhatsApp, I clicked on the contact of one of my friend’s to chat with and it created a completely new chat (therefore there was now one chat on my mainscreen). Normally whenever someone changes their phone number, it just notifies the other person that the person has changed their phone number. But in my case, it just created a whole new chat with the person. After I texted with 3 people with my new phone (only 3 chats were on my WhatsApp mainscreen), I got a “banned for spamming” message on my screen. After around 10 hours, they said I could reactivate my account. I put in my phone number and just as I was writing my display name, I received another ban. Now I just got my account back a second time so hopefully the same error doesn’t happen! I’m really upset by this and I hope WhatsApp manages to fix it. ### Analysis: categories: (Usability) aspects: (Functionality) sentiments: (Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Deactivating my account for no reason, I just got a new phone and a new US phone number I downloaded WhatsApp on my new phone. All my contacts were still there but my chat histories were gone. I used WhatsApp how I would normally use it. There were no chats on the main screen of my WhatsApp, I clicked on the contact of one of my friend’s to chat with and it created a completely new chat (therefore there was now one chat on my mainscreen). Normally whenever someone changes their phone number, it just notifies the other person that the person has changed their phone number. But in my case, it just created a whole new chat with the person. After I texted with 3 people with my new phone (only 3 chats were on my WhatsApp mainscreen), I got a “banned for spamming” message on my screen. After around 10 hours, they said I could reactivate my account. I put in my phone number and just as I was writing my display name, I received another ban. Now I just got my account back a second time so hopefully the same error doesn’t happen! I’m really upset by this and I hope WhatsApp manages to fix it. Output: Usability - Functionality - Negative $$$