Double charging
I really wanted to love this app because of its content and teaching structure but Babbel has been double charging me and I didn’t even notice until I checked my Apple ID subscriptions., , One day a few months ago, I got on the app and was confused because my progress had been lost but I thought it was a fluke. Then they prompted me to choose a subscription, which I had already bought. I thought maybe it was like a trial month or something, so I continued on with the plan I had chosen. I thought nothing of it until just today when I went to login from my computer and they prompted me AGAIN to buy a subscription. I checked my Apple ID settings and I ALREADY HAD 2 OF THE SAME SUBSCRIPTIONS AND IT WAS PROMPTING ME FOR A THIRD. I went to my settings in the Babbel app to make sure this was happening and the settings wouldn’t even load!!!!, , Now I have to contact my bank and see if I can do anything because it turned out to be more than $50 dollars wasted. I’m absolutely irate.
App-Review, App-Review
Subscription, Functionality
Negative, Negative
App-Review - Subscription - Negative, App-Review - Functionality - Negative
### USER:Double charging, I really wanted to love this app because of its content and teaching structure but Babbel has been double charging me and I didn’t even notice until I checked my Apple ID subscriptions., , One day a few months ago, I got on the app and was confused because my progress had been lost but I thought it was a fluke. Then they prompted me to choose a subscription, which I had already bought. I thought maybe it was like a trial month or something, so I continued on with the plan I had chosen. I thought nothing of it until just today when I went to login from my computer and they prompted me AGAIN to buy a subscription. I checked my Apple ID settings and I ALREADY HAD 2 OF THE SAME SUBSCRIPTIONS AND IT WAS PROMPTING ME FOR A THIRD. I went to my settings in the Babbel app to make sure this was happening and the settings wouldn’t even load!!!!, , Now I have to contact my bank and see if I can do anything because it turned out to be more than $50 dollars wasted. I’m absolutely irate. ### ASSISTANT: App-Review - Subscription - Negative, App-Review - Functionality - Negative )))
### Review: title: Double charging, content: I really wanted to love this app because of its content and teaching structure but Babbel has been double charging me and I didn’t even notice until I checked my Apple ID subscriptions., , One day a few months ago, I got on the app and was confused because my progress had been lost but I thought it was a fluke. Then they prompted me to choose a subscription, which I had already bought. I thought maybe it was like a trial month or something, so I continued on with the plan I had chosen. I thought nothing of it until just today when I went to login from my computer and they prompted me AGAIN to buy a subscription. I checked my Apple ID settings and I ALREADY HAD 2 OF THE SAME SUBSCRIPTIONS AND IT WAS PROMPTING ME FOR A THIRD. I went to my settings in the Babbel app to make sure this was happening and the settings wouldn’t even load!!!!, , Now I have to contact my bank and see if I can do anything because it turned out to be more than $50 dollars wasted. I’m absolutely irate. ### Analysis: categories: App-Review, App-Review, aspects: Subscription, Functionality, sentiments: Negative, Negative )))
### Review: title: Double charging, content: I really wanted to love this app because of its content and teaching structure but Babbel has been double charging me and I didn’t even notice until I checked my Apple ID subscriptions., , One day a few months ago, I got on the app and was confused because my progress had been lost but I thought it was a fluke. Then they prompted me to choose a subscription, which I had already bought. I thought maybe it was like a trial month or something, so I continued on with the plan I had chosen. I thought nothing of it until just today when I went to login from my computer and they prompted me AGAIN to buy a subscription. I checked my Apple ID settings and I ALREADY HAD 2 OF THE SAME SUBSCRIPTIONS AND IT WAS PROMPTING ME FOR A THIRD. I went to my settings in the Babbel app to make sure this was happening and the settings wouldn’t even load!!!!, , Now I have to contact my bank and see if I can do anything because it turned out to be more than $50 dollars wasted. I’m absolutely irate. ### Analysis: categories: (App-Review, App-Review) aspects: (Subscription, Functionality) sentiments: (Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Double charging, I really wanted to love this app because of its content and teaching structure but Babbel has been double charging me and I didn’t even notice until I checked my Apple ID subscriptions., , One day a few months ago, I got on the app and was confused because my progress had been lost but I thought it was a fluke. Then they prompted me to choose a subscription, which I had already bought. I thought maybe it was like a trial month or something, so I continued on with the plan I had chosen. I thought nothing of it until just today when I went to login from my computer and they prompted me AGAIN to buy a subscription. I checked my Apple ID settings and I ALREADY HAD 2 OF THE SAME SUBSCRIPTIONS AND IT WAS PROMPTING ME FOR A THIRD. I went to my settings in the Babbel app to make sure this was happening and the settings wouldn’t even load!!!!, , Now I have to contact my bank and see if I can do anything because it turned out to be more than $50 dollars wasted. I’m absolutely irate. Output: App-Review - Subscription - Negative, App-Review - Functionality - Negative $$$