It is a bit of a scam…
I downloaded the app but did not sign up for any packages so started getting promotional email regularly so finally did pay for a 2-year deal only to get a much better email offer shortly after but forget about trying to deal with them. First of all, no phone or customer service number. Wrote to support and I got the impression that the person who replied didn’t read my question, or didn’t understand my question, or most likely mocking me by sending me a link for an offer much higher than the one I have already. Highly disappointed and will look for other companies as I don’t wish to deal with companies like this one who once they got some money from you, you are no longer of value to them.
App Review, App Review
Customer Service, Pricing
Negative, Negative
App Review - Customer Service - Negative, App Review - Pricing - Negative
### USER:It is a bit of a scam…, I downloaded the app but did not sign up for any packages so started getting promotional email regularly so finally did pay for a 2-year deal only to get a much better email offer shortly after but forget about trying to deal with them. First of all, no phone or customer service number. Wrote to support and I got the impression that the person who replied didn’t read my question, or didn’t understand my question, or most likely mocking me by sending me a link for an offer much higher than the one I have already. Highly disappointed and will look for other companies as I don’t wish to deal with companies like this one who once they got some money from you, you are no longer of value to them. ### ASSISTANT: App Review - Customer Service - Negative, App Review - Pricing - Negative )))
### Review: title: It is a bit of a scam…, content: I downloaded the app but did not sign up for any packages so started getting promotional email regularly so finally did pay for a 2-year deal only to get a much better email offer shortly after but forget about trying to deal with them. First of all, no phone or customer service number. Wrote to support and I got the impression that the person who replied didn’t read my question, or didn’t understand my question, or most likely mocking me by sending me a link for an offer much higher than the one I have already. Highly disappointed and will look for other companies as I don’t wish to deal with companies like this one who once they got some money from you, you are no longer of value to them. ### Analysis: categories: App Review, App Review, aspects: Customer Service, Pricing, sentiments: Negative, Negative )))
### Review: title: It is a bit of a scam…, content: I downloaded the app but did not sign up for any packages so started getting promotional email regularly so finally did pay for a 2-year deal only to get a much better email offer shortly after but forget about trying to deal with them. First of all, no phone or customer service number. Wrote to support and I got the impression that the person who replied didn’t read my question, or didn’t understand my question, or most likely mocking me by sending me a link for an offer much higher than the one I have already. Highly disappointed and will look for other companies as I don’t wish to deal with companies like this one who once they got some money from you, you are no longer of value to them. ### Analysis: categories: (App Review, App Review) aspects: (Customer Service, Pricing) sentiments: (Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: It is a bit of a scam…, I downloaded the app but did not sign up for any packages so started getting promotional email regularly so finally did pay for a 2-year deal only to get a much better email offer shortly after but forget about trying to deal with them. First of all, no phone or customer service number. Wrote to support and I got the impression that the person who replied didn’t read my question, or didn’t understand my question, or most likely mocking me by sending me a link for an offer much higher than the one I have already. Highly disappointed and will look for other companies as I don’t wish to deal with companies like this one who once they got some money from you, you are no longer of value to them. Output: App Review - Customer Service - Negative, App Review - Pricing - Negative $$$