No new story features
Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying.
App Features, Customer Support, Customer Support
Story features, Helpline, Response time
negative, negative, negative
App Features - Story features - negative, Customer Support - Helpline - negative, Customer Support - Response time - negative
### USER:No new story features, Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying. ### ASSISTANT: App Features - Story features - negative, Customer Support - Helpline - negative, Customer Support - Response time - negative )))
### Review: title: No new story features, content: Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying. ### Analysis: categories: App Features, Customer Support, Customer Support, aspects: Story features, Helpline, Response time, sentiments: negative, negative, negative )))
### Review: title: No new story features, content: Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying. ### Analysis: categories: (App Features, Customer Support, Customer Support) aspects: (Story features, Helpline, Response time) sentiments: (negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: No new story features, Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying. Output: App Features - Story features - negative, Customer Support - Helpline - negative, Customer Support - Response time - negative $$$