Content creator with promotion issue since Feb.
I have had an issue where I can’t run promotions on Instagram. I have a zero balance and in fact, I have a credit I am not able to use either that expires in August. I have submitted endless amounts of tickets with the payments team and they have charged my card to test it and it works fine. I am still unable to do promotions. All it says is that an error occurred on the IG end and I am left here helpless. Promotions are the main marketing tool I use to get followers on my page and therefore results in my direct income. I have felt like giving up since no one on the payments team has been able to help me or even answer me with how to resolve this. I keep getting error messages over and over and no matter how I try to fix it, nothing works. My card is good, I have a zero balance and I have a credit on file. But still, I am unable to do any promotions for my business and no one seems to be able to fix the issue. Makes me want to give up on my business. IG has let me down. This has been happening so be early Feb. this year. , , I pray someday someone can take the time to see the real issue going on and fix it for me.
Business, Business
Promotions, Customer Service
Negative, Negative
Business - Promotions - Negative, Business - Customer Service - Negative
### USER:Content creator with promotion issue since Feb., I have had an issue where I can’t run promotions on Instagram. I have a zero balance and in fact, I have a credit I am not able to use either that expires in August. I have submitted endless amounts of tickets with the payments team and they have charged my card to test it and it works fine. I am still unable to do promotions. All it says is that an error occurred on the IG end and I am left here helpless. Promotions are the main marketing tool I use to get followers on my page and therefore results in my direct income. I have felt like giving up since no one on the payments team has been able to help me or even answer me with how to resolve this. I keep getting error messages over and over and no matter how I try to fix it, nothing works. My card is good, I have a zero balance and I have a credit on file. But still, I am unable to do any promotions for my business and no one seems to be able to fix the issue. Makes me want to give up on my business. IG has let me down. This has been happening so be early Feb. this year. , , I pray someday someone can take the time to see the real issue going on and fix it for me. ### ASSISTANT: Business - Promotions - Negative, Business - Customer Service - Negative )))
### Review: title: Content creator with promotion issue since Feb., content: I have had an issue where I can’t run promotions on Instagram. I have a zero balance and in fact, I have a credit I am not able to use either that expires in August. I have submitted endless amounts of tickets with the payments team and they have charged my card to test it and it works fine. I am still unable to do promotions. All it says is that an error occurred on the IG end and I am left here helpless. Promotions are the main marketing tool I use to get followers on my page and therefore results in my direct income. I have felt like giving up since no one on the payments team has been able to help me or even answer me with how to resolve this. I keep getting error messages over and over and no matter how I try to fix it, nothing works. My card is good, I have a zero balance and I have a credit on file. But still, I am unable to do any promotions for my business and no one seems to be able to fix the issue. Makes me want to give up on my business. IG has let me down. This has been happening so be early Feb. this year. , , I pray someday someone can take the time to see the real issue going on and fix it for me. ### Analysis: categories: Business, Business, aspects: Promotions, Customer Service, sentiments: Negative, Negative )))
### Review: title: Content creator with promotion issue since Feb., content: I have had an issue where I can’t run promotions on Instagram. I have a zero balance and in fact, I have a credit I am not able to use either that expires in August. I have submitted endless amounts of tickets with the payments team and they have charged my card to test it and it works fine. I am still unable to do promotions. All it says is that an error occurred on the IG end and I am left here helpless. Promotions are the main marketing tool I use to get followers on my page and therefore results in my direct income. I have felt like giving up since no one on the payments team has been able to help me or even answer me with how to resolve this. I keep getting error messages over and over and no matter how I try to fix it, nothing works. My card is good, I have a zero balance and I have a credit on file. But still, I am unable to do any promotions for my business and no one seems to be able to fix the issue. Makes me want to give up on my business. IG has let me down. This has been happening so be early Feb. this year. , , I pray someday someone can take the time to see the real issue going on and fix it for me. ### Analysis: categories: (Business, Business) aspects: (Promotions, Customer Service) sentiments: (Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Content creator with promotion issue since Feb., I have had an issue where I can’t run promotions on Instagram. I have a zero balance and in fact, I have a credit I am not able to use either that expires in August. I have submitted endless amounts of tickets with the payments team and they have charged my card to test it and it works fine. I am still unable to do promotions. All it says is that an error occurred on the IG end and I am left here helpless. Promotions are the main marketing tool I use to get followers on my page and therefore results in my direct income. I have felt like giving up since no one on the payments team has been able to help me or even answer me with how to resolve this. I keep getting error messages over and over and no matter how I try to fix it, nothing works. My card is good, I have a zero balance and I have a credit on file. But still, I am unable to do any promotions for my business and no one seems to be able to fix the issue. Makes me want to give up on my business. IG has let me down. This has been happening so be early Feb. this year. , , I pray someday someone can take the time to see the real issue going on and fix it for me. Output: Business - Promotions - Negative, Business - Customer Service - Negative $$$