BEWARE! LYING THIEVING CHEATS
Should have stuck with duolingo—more intuitive & functional and they’re not lying cheats like Babbel. I got my initial subscription through the Apple App Store and then cancelled my subscription through the Apple App Store. AFTER I CANCELLED MY SUBSCRIPTION, THEY CONTINUED TO CHARGE ME FOR TWO YEARS OVER $100. I did not receive *any* emails or other notification and did *not* authorize these charges, but because they had my info THEY KEPT CHARING ME WITHOUT NOTICE OR AUTHORIZATION ANYWAY. I only received an email notifying me that my “subscription was about to renew” for the first time in two years, which is how I found out THEY HAD BEEN SCAMMING ME FOR TWO YEARS. Despite multiple emails with their customer service, they refuse to address the fact that I cancelled my subscription through the Apple App Store where I made the initial purchase, though I’m sure they can see that I have not used the app in two years (I had even deleted it from my phone). How good can this app be if they rely on scamming customers to survive?
Customer Service, Billing, Functionality, Functionality
Responsiveness, Price, Comparison, Comparison
negative, negative, positive, negative
Customer Service - Responsiveness - negative, Billing - Price - negative, Functionality - Comparison - positive, Functionality - Comparison - negative
### USER:BEWARE! LYING THIEVING CHEATS, Should have stuck with duolingo—more intuitive & functional and they’re not lying cheats like Babbel. I got my initial subscription through the Apple App Store and then cancelled my subscription through the Apple App Store. AFTER I CANCELLED MY SUBSCRIPTION, THEY CONTINUED TO CHARGE ME FOR TWO YEARS OVER $100. I did not receive *any* emails or other notification and did *not* authorize these charges, but because they had my info THEY KEPT CHARING ME WITHOUT NOTICE OR AUTHORIZATION ANYWAY. I only received an email notifying me that my “subscription was about to renew” for the first time in two years, which is how I found out THEY HAD BEEN SCAMMING ME FOR TWO YEARS. Despite multiple emails with their customer service, they refuse to address the fact that I cancelled my subscription through the Apple App Store where I made the initial purchase, though I’m sure they can see that I have not used the app in two years (I had even deleted it from my phone). How good can this app be if they rely on scamming customers to survive? ### ASSISTANT: Customer Service - Responsiveness - negative, Billing - Price - negative, Functionality - Comparison - positive, Functionality - Comparison - negative )))
### Review: title: BEWARE! LYING THIEVING CHEATS, content: Should have stuck with duolingo—more intuitive & functional and they’re not lying cheats like Babbel. I got my initial subscription through the Apple App Store and then cancelled my subscription through the Apple App Store. AFTER I CANCELLED MY SUBSCRIPTION, THEY CONTINUED TO CHARGE ME FOR TWO YEARS OVER $100. I did not receive *any* emails or other notification and did *not* authorize these charges, but because they had my info THEY KEPT CHARING ME WITHOUT NOTICE OR AUTHORIZATION ANYWAY. I only received an email notifying me that my “subscription was about to renew” for the first time in two years, which is how I found out THEY HAD BEEN SCAMMING ME FOR TWO YEARS. Despite multiple emails with their customer service, they refuse to address the fact that I cancelled my subscription through the Apple App Store where I made the initial purchase, though I’m sure they can see that I have not used the app in two years (I had even deleted it from my phone). How good can this app be if they rely on scamming customers to survive? ### Analysis: categories: Customer Service, Billing, Functionality, Functionality, aspects: Responsiveness, Price, Comparison, Comparison, sentiments: negative, negative, positive, negative )))
### Review: title: BEWARE! LYING THIEVING CHEATS, content: Should have stuck with duolingo—more intuitive & functional and they’re not lying cheats like Babbel. I got my initial subscription through the Apple App Store and then cancelled my subscription through the Apple App Store. AFTER I CANCELLED MY SUBSCRIPTION, THEY CONTINUED TO CHARGE ME FOR TWO YEARS OVER $100. I did not receive *any* emails or other notification and did *not* authorize these charges, but because they had my info THEY KEPT CHARING ME WITHOUT NOTICE OR AUTHORIZATION ANYWAY. I only received an email notifying me that my “subscription was about to renew” for the first time in two years, which is how I found out THEY HAD BEEN SCAMMING ME FOR TWO YEARS. Despite multiple emails with their customer service, they refuse to address the fact that I cancelled my subscription through the Apple App Store where I made the initial purchase, though I’m sure they can see that I have not used the app in two years (I had even deleted it from my phone). How good can this app be if they rely on scamming customers to survive? ### Analysis: categories: (Customer Service, Billing, Functionality, Functionality) aspects: (Responsiveness, Price, Comparison, Comparison) sentiments: (negative, negative, positive, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: BEWARE! LYING THIEVING CHEATS, Should have stuck with duolingo—more intuitive & functional and they’re not lying cheats like Babbel. I got my initial subscription through the Apple App Store and then cancelled my subscription through the Apple App Store. AFTER I CANCELLED MY SUBSCRIPTION, THEY CONTINUED TO CHARGE ME FOR TWO YEARS OVER $100. I did not receive *any* emails or other notification and did *not* authorize these charges, but because they had my info THEY KEPT CHARING ME WITHOUT NOTICE OR AUTHORIZATION ANYWAY. I only received an email notifying me that my “subscription was about to renew” for the first time in two years, which is how I found out THEY HAD BEEN SCAMMING ME FOR TWO YEARS. Despite multiple emails with their customer service, they refuse to address the fact that I cancelled my subscription through the Apple App Store where I made the initial purchase, though I’m sure they can see that I have not used the app in two years (I had even deleted it from my phone). How good can this app be if they rely on scamming customers to survive? Output: Customer Service - Responsiveness - negative, Billing - Price - negative, Functionality - Comparison - positive, Functionality - Comparison - negative $$$