Do not subscribe, it’s almost impossible to unsubscribe
I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program.
App
Subscription Settings
Negative
App - Subscription Settings - Negative
### USER:Do not subscribe, it’s almost impossible to unsubscribe, I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program. ### ASSISTANT: App - Subscription Settings - Negative )))
### Review: title: Do not subscribe, it’s almost impossible to unsubscribe, content: I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program. ### Analysis: categories: App, aspects: Subscription Settings, sentiments: Negative )))
### Review: title: Do not subscribe, it’s almost impossible to unsubscribe, content: I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program. ### Analysis: categories: (App) aspects: (Subscription Settings) sentiments: (Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Do not subscribe, it’s almost impossible to unsubscribe, I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program. Output: App - Subscription Settings - Negative $$$