Awful App
I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families.
App, App
Functionality, Customer Service
Negative, Negative
App - Functionality - Negative, App - Customer Service - Negative
### USER:Awful App, I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families. ### ASSISTANT: App - Functionality - Negative, App - Customer Service - Negative )))
### Review: title: Awful App, content: I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families. ### Analysis: categories: App, App, aspects: Functionality, Customer Service, sentiments: Negative, Negative )))
### Review: title: Awful App, content: I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families. ### Analysis: categories: (App, App) aspects: (Functionality, Customer Service) sentiments: (Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Awful App, I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families. Output: App - Functionality - Negative, App - Customer Service - Negative $$$