What is happening with this app??
Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes  you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now.
Connectivity, Connectivity, Customer service, Customer service
Call quality, Call functionality, Responsiveness, Resolution quality
negative, negative, negative, negative
Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative
### USER:What is happening with this app??, Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes  you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. ### ASSISTANT: Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative )))
### Review: title: What is happening with this app??, content: Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes  you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. ### Analysis: categories: Connectivity, Connectivity, Customer service, Customer service, aspects: Call quality, Call functionality, Responsiveness, Resolution quality, sentiments: negative, negative, negative, negative )))
### Review: title: What is happening with this app??, content: Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes  you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. ### Analysis: categories: (Connectivity, Connectivity, Customer service, Customer service) aspects: (Call quality, Call functionality, Responsiveness, Resolution quality) sentiments: (negative, negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: What is happening with this app??, Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes  you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. Output: Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative $$$