You cannot simply pay and use Babbel
I paid for a yearly subscription for a year of Spanish and I cannot get access to any of the lessons.  I have tried logging out and logging back in and restoring my previous purchase under subscriptions.  I just paid for the service and it should not be this difficult to use the service.  I have requested help via email and received an automated message.  It’s been a day and now I requested a refund.   I feel cheated out of time and money., , Updated:  , Once Babbel finally gets in touch they know nothing about your purchase and you have prove to them you purchased their service.  Even though in the app they have a record of the date I payed for the subscription.  Now I have to wait who knows how much longer to get another response from them now that emailed a proof of purchase.  I just really hope I can get a refund at this point.
Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Refund
Service, Service, Service, Service, Service, Service, Service, Service, Service, Service
Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive
Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Refund - Service - Positive
### USER:You cannot simply pay and use Babbel, I paid for a yearly subscription for a year of Spanish and I cannot get access to any of the lessons.  I have tried logging out and logging back in and restoring my previous purchase under subscriptions.  I just paid for the service and it should not be this difficult to use the service.  I have requested help via email and received an automated message.  It’s been a day and now I requested a refund.   I feel cheated out of time and money., , Updated:  , Once Babbel finally gets in touch they know nothing about your purchase and you have prove to them you purchased their service.  Even though in the app they have a record of the date I payed for the subscription.  Now I have to wait who knows how much longer to get another response from them now that emailed a proof of purchase.  I just really hope I can get a refund at this point. ### ASSISTANT: Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Refund - Service - Positive )))
### Review: title: You cannot simply pay and use Babbel, content: I paid for a yearly subscription for a year of Spanish and I cannot get access to any of the lessons.  I have tried logging out and logging back in and restoring my previous purchase under subscriptions.  I just paid for the service and it should not be this difficult to use the service.  I have requested help via email and received an automated message.  It’s been a day and now I requested a refund.   I feel cheated out of time and money., , Updated:  , Once Babbel finally gets in touch they know nothing about your purchase and you have prove to them you purchased their service.  Even though in the app they have a record of the date I payed for the subscription.  Now I have to wait who knows how much longer to get another response from them now that emailed a proof of purchase.  I just really hope I can get a refund at this point. ### Analysis: categories: Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Refund, aspects: Service, Service, Service, Service, Service, Service, Service, Service, Service, Service, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive )))
### Review: title: You cannot simply pay and use Babbel, content: I paid for a yearly subscription for a year of Spanish and I cannot get access to any of the lessons.  I have tried logging out and logging back in and restoring my previous purchase under subscriptions.  I just paid for the service and it should not be this difficult to use the service.  I have requested help via email and received an automated message.  It’s been a day and now I requested a refund.   I feel cheated out of time and money., , Updated:  , Once Babbel finally gets in touch they know nothing about your purchase and you have prove to them you purchased their service.  Even though in the app they have a record of the date I payed for the subscription.  Now I have to wait who knows how much longer to get another response from them now that emailed a proof of purchase.  I just really hope I can get a refund at this point. ### Analysis: categories: (Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Subscription, Refund) aspects: (Service, Service, Service, Service, Service, Service, Service, Service, Service, Service) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: You cannot simply pay and use Babbel, I paid for a yearly subscription for a year of Spanish and I cannot get access to any of the lessons.  I have tried logging out and logging back in and restoring my previous purchase under subscriptions.  I just paid for the service and it should not be this difficult to use the service.  I have requested help via email and received an automated message.  It’s been a day and now I requested a refund.   I feel cheated out of time and money., , Updated:  , Once Babbel finally gets in touch they know nothing about your purchase and you have prove to them you purchased their service.  Even though in the app they have a record of the date I payed for the subscription.  Now I have to wait who knows how much longer to get another response from them now that emailed a proof of purchase.  I just really hope I can get a refund at this point. Output: Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Subscription - Service - Negative, Refund - Service - Positive $$$