Banned for no reason
I only use this app to talk with friends in an international game, I was banned permanently after a couple weeks and the reason given was “this account violated our terms and conditions”. I would use the app maybe a couple times a day yet that was the only answer given to me. I emailed support through the website and I got a response saying “you can’t email a request for a review, go to the app to request a review”. I go to the app and it says I can no longer use this account. No option to review anymore. I email support and they ignore me. This app is trash and ran by the same turds that run FaceBook. Find a better app. Support is trash and you can be banned for life without a reason given.
Customer service
Support
negative
Customer service - Support - negative
### USER:Banned for no reason, I only use this app to talk with friends in an international game, I was banned permanently after a couple weeks and the reason given was “this account violated our terms and conditions”. I would use the app maybe a couple times a day yet that was the only answer given to me. I emailed support through the website and I got a response saying “you can’t email a request for a review, go to the app to request a review”. I go to the app and it says I can no longer use this account. No option to review anymore. I email support and they ignore me. This app is trash and ran by the same turds that run FaceBook. Find a better app. Support is trash and you can be banned for life without a reason given. ### ASSISTANT: Customer service - Support - negative )))
### Review: title: Banned for no reason, content: I only use this app to talk with friends in an international game, I was banned permanently after a couple weeks and the reason given was “this account violated our terms and conditions”. I would use the app maybe a couple times a day yet that was the only answer given to me. I emailed support through the website and I got a response saying “you can’t email a request for a review, go to the app to request a review”. I go to the app and it says I can no longer use this account. No option to review anymore. I email support and they ignore me. This app is trash and ran by the same turds that run FaceBook. Find a better app. Support is trash and you can be banned for life without a reason given. ### Analysis: categories: Customer service, aspects: Support, sentiments: negative )))
### Review: title: Banned for no reason, content: I only use this app to talk with friends in an international game, I was banned permanently after a couple weeks and the reason given was “this account violated our terms and conditions”. I would use the app maybe a couple times a day yet that was the only answer given to me. I emailed support through the website and I got a response saying “you can’t email a request for a review, go to the app to request a review”. I go to the app and it says I can no longer use this account. No option to review anymore. I email support and they ignore me. This app is trash and ran by the same turds that run FaceBook. Find a better app. Support is trash and you can be banned for life without a reason given. ### Analysis: categories: (Customer service) aspects: (Support) sentiments: (negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Banned for no reason, I only use this app to talk with friends in an international game, I was banned permanently after a couple weeks and the reason given was “this account violated our terms and conditions”. I would use the app maybe a couple times a day yet that was the only answer given to me. I emailed support through the website and I got a response saying “you can’t email a request for a review, go to the app to request a review”. I go to the app and it says I can no longer use this account. No option to review anymore. I email support and they ignore me. This app is trash and ran by the same turds that run FaceBook. Find a better app. Support is trash and you can be banned for life without a reason given. Output: Customer service - Support - negative $$$