I never got the notes feature
So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live.
App Features, Customer Service, App Features, Customer Service
Notes feature, Responsiveness, Updates, Contact Availability
negative, negative, negative, negative
App-Updates - Updates - negative, App-Features - Notes feature - negative, Customer-Service - Responsiveness - negative, Customer-Service - Contact options - negative
### USER:I never got the notes feature, So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live. ### ASSISTANT: App-Updates - Updates - negative, App-Features - Notes feature - negative, Customer-Service - Responsiveness - negative, Customer-Service - Contact options - negative )))
### Review: title: I never got the notes feature, content: So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live. ### Analysis: categories: App Features, Customer Service, App Features, Customer Service, aspects: Notes feature, Responsiveness, Updates, Contact Availability, sentiments: negative, negative, negative, negative )))
### Review: title: I never got the notes feature, content: So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live. ### Analysis: categories: (App Features, Customer Service, App Features, Customer Service) aspects: (Notes feature, Responsiveness, Updates, Contact Availability) sentiments: (negative, negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I never got the notes feature, So let me start off by saying instagram is a nice app and all but the updates they give out does not happen to everyone at the same time and it’s low key annoying. When the notes feature dropped on insta I never even got that feature and I still don’t have it, I tried everything, waiting, deleting it, resetting my phone, signing out of my account and everything and I have yet to see it. And insta does a poor job in responding to reports I’ve tried reporting it to them but it didn’t go through and they don’t even have a contact email or phone number so u can get in touch with someone, that is really poor customer service. The fact that I have to come to the review section in the App Store so they can see my problems is just terrible. It shouldn’t be that hard to get in touch with a everyday used app when you know almost every one has this app you should be making it easier for customers that have it and have a problem with something to get in touch with you cause this is ridiculous. Hopefully someone sees this review cause I would really like to be included in every update no matter what day it is or where I live. Output: App-Updates - Updates - negative, App-Features - Notes feature - negative, Customer-Service - Responsiveness - negative, Customer-Service - Contact options - negative $$$