Inconsistent from user to user
I’ve been on Instagram for about 3 years, after the initial push for most of my friends. I’ve found that from user to user, some get access to certain features (share post to story, for example) and others do not with no apparent rhyme or reason. The ability to contact customer support is extremely lacking, so much so that I worry if I had an issue less trivial, I might need to simply delete and create another profile to find a solution., , Targeted ads are sometimes so incognito it’s not even obvious I’ve seen an ad. There’s also no way to turn this feature off or pay for the Instagram app and avoid ads altogether. Perhaps if I were paying for the service, they’d have someone available to tell me why the ability to share a post to my story goes away and comes back only to go away again and never return., , Overall, consistency in user experience is important, right? It’s why you read reviews, to get an idea of what to expect. But when my experience of the app (features available, number of ads, glitches experienced) is so vastly different than that of my friends with roughly the same number of followers, I honestly have no idea what anyone else should expect.
App Usage, App Usage, Advertisement
Features, Customer Support, Customization
negative, negative, negative
Functionality - Feature Availability - negative, Support - Customer Support Availability - negative, Advertisement - Targeted Ads - positive
### USER:Inconsistent from user to user, I’ve been on Instagram for about 3 years, after the initial push for most of my friends. I’ve found that from user to user, some get access to certain features (share post to story, for example) and others do not with no apparent rhyme or reason. The ability to contact customer support is extremely lacking, so much so that I worry if I had an issue less trivial, I might need to simply delete and create another profile to find a solution., , Targeted ads are sometimes so incognito it’s not even obvious I’ve seen an ad. There’s also no way to turn this feature off or pay for the Instagram app and avoid ads altogether. Perhaps if I were paying for the service, they’d have someone available to tell me why the ability to share a post to my story goes away and comes back only to go away again and never return., , Overall, consistency in user experience is important, right? It’s why you read reviews, to get an idea of what to expect. But when my experience of the app (features available, number of ads, glitches experienced) is so vastly different than that of my friends with roughly the same number of followers, I honestly have no idea what anyone else should expect. ### ASSISTANT: Functionality - Feature Availability - negative, Support - Customer Support Availability - negative, Advertisement - Targeted Ads - positive )))
### Review: title: Inconsistent from user to user, content: I’ve been on Instagram for about 3 years, after the initial push for most of my friends. I’ve found that from user to user, some get access to certain features (share post to story, for example) and others do not with no apparent rhyme or reason. The ability to contact customer support is extremely lacking, so much so that I worry if I had an issue less trivial, I might need to simply delete and create another profile to find a solution., , Targeted ads are sometimes so incognito it’s not even obvious I’ve seen an ad. There’s also no way to turn this feature off or pay for the Instagram app and avoid ads altogether. Perhaps if I were paying for the service, they’d have someone available to tell me why the ability to share a post to my story goes away and comes back only to go away again and never return., , Overall, consistency in user experience is important, right? It’s why you read reviews, to get an idea of what to expect. But when my experience of the app (features available, number of ads, glitches experienced) is so vastly different than that of my friends with roughly the same number of followers, I honestly have no idea what anyone else should expect. ### Analysis: categories: App Usage, App Usage, Advertisement, aspects: Features, Customer Support, Customization, sentiments: negative, negative, negative )))
### Review: title: Inconsistent from user to user, content: I’ve been on Instagram for about 3 years, after the initial push for most of my friends. I’ve found that from user to user, some get access to certain features (share post to story, for example) and others do not with no apparent rhyme or reason. The ability to contact customer support is extremely lacking, so much so that I worry if I had an issue less trivial, I might need to simply delete and create another profile to find a solution., , Targeted ads are sometimes so incognito it’s not even obvious I’ve seen an ad. There’s also no way to turn this feature off or pay for the Instagram app and avoid ads altogether. Perhaps if I were paying for the service, they’d have someone available to tell me why the ability to share a post to my story goes away and comes back only to go away again and never return., , Overall, consistency in user experience is important, right? It’s why you read reviews, to get an idea of what to expect. But when my experience of the app (features available, number of ads, glitches experienced) is so vastly different than that of my friends with roughly the same number of followers, I honestly have no idea what anyone else should expect. ### Analysis: categories: (App Usage, App Usage, Advertisement) aspects: (Features, Customer Support, Customization) sentiments: (negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Inconsistent from user to user, I’ve been on Instagram for about 3 years, after the initial push for most of my friends. I’ve found that from user to user, some get access to certain features (share post to story, for example) and others do not with no apparent rhyme or reason. The ability to contact customer support is extremely lacking, so much so that I worry if I had an issue less trivial, I might need to simply delete and create another profile to find a solution., , Targeted ads are sometimes so incognito it’s not even obvious I’ve seen an ad. There’s also no way to turn this feature off or pay for the Instagram app and avoid ads altogether. Perhaps if I were paying for the service, they’d have someone available to tell me why the ability to share a post to my story goes away and comes back only to go away again and never return., , Overall, consistency in user experience is important, right? It’s why you read reviews, to get an idea of what to expect. But when my experience of the app (features available, number of ads, glitches experienced) is so vastly different than that of my friends with roughly the same number of followers, I honestly have no idea what anyone else should expect. Output: Functionality - Feature Availability - negative, Support - Customer Support Availability - negative, Advertisement - Targeted Ads - positive $$$