Zero support
Just over a year ago my account was hacked. I no longer had control of it after over ten years. I followed every single way to contact them. I had friends report my hacked accounts. My account was private, but not after it was hacked. The hackers were posting pictures of my nephews, both under the age of ten, for their crypto scam. I followed all the suggested ways to try to reclaim my account. Pictures with my photo ID and mail and dated items. I tried contacting support through Facebook to see if I could get a connection somehow. I even emailed as many IG emails that I could find. NOT A SINGLE ACTUAL RESPONSE THAT WASN’T BOT GENERATED!! The app that brags about connecting people has zero connection to people. I was never sent any of the follow up responses other than they couldn’t identify me through my profile. Sorry I didn’t snap selfies  often enough for your automated system. I tried for a few months to recover it. And not one single bit of actual help. I honestly don’t miss the app. It was cool when I first started over a decade ago, but once Sucky Zuck took over it became instant trash. You no longer saw your friends or accounts you followed or you liked. It was a bunch of random trash that didn’t interest me.
Social Media, Social Media, Social Media, Social Media
Support, Privacy, Content Quality, Overall Experience
Negative, Negative, Negative, Negative
Social Media - Support - Negative, Social Media - Privacy - Negative, Social Media - Content Quality - Negative, Social Media - Overall Experience - Negative
### USER:Zero support, Just over a year ago my account was hacked. I no longer had control of it after over ten years. I followed every single way to contact them. I had friends report my hacked accounts. My account was private, but not after it was hacked. The hackers were posting pictures of my nephews, both under the age of ten, for their crypto scam. I followed all the suggested ways to try to reclaim my account. Pictures with my photo ID and mail and dated items. I tried contacting support through Facebook to see if I could get a connection somehow. I even emailed as many IG emails that I could find. NOT A SINGLE ACTUAL RESPONSE THAT WASN’T BOT GENERATED!! The app that brags about connecting people has zero connection to people. I was never sent any of the follow up responses other than they couldn’t identify me through my profile. Sorry I didn’t snap selfies  often enough for your automated system. I tried for a few months to recover it. And not one single bit of actual help. I honestly don’t miss the app. It was cool when I first started over a decade ago, but once Sucky Zuck took over it became instant trash. You no longer saw your friends or accounts you followed or you liked. It was a bunch of random trash that didn’t interest me. ### ASSISTANT: Social Media - Support - Negative, Social Media - Privacy - Negative, Social Media - Content Quality - Negative, Social Media - Overall Experience - Negative )))
### Review: title: Zero support, content: Just over a year ago my account was hacked. I no longer had control of it after over ten years. I followed every single way to contact them. I had friends report my hacked accounts. My account was private, but not after it was hacked. The hackers were posting pictures of my nephews, both under the age of ten, for their crypto scam. I followed all the suggested ways to try to reclaim my account. Pictures with my photo ID and mail and dated items. I tried contacting support through Facebook to see if I could get a connection somehow. I even emailed as many IG emails that I could find. NOT A SINGLE ACTUAL RESPONSE THAT WASN’T BOT GENERATED!! The app that brags about connecting people has zero connection to people. I was never sent any of the follow up responses other than they couldn’t identify me through my profile. Sorry I didn’t snap selfies  often enough for your automated system. I tried for a few months to recover it. And not one single bit of actual help. I honestly don’t miss the app. It was cool when I first started over a decade ago, but once Sucky Zuck took over it became instant trash. You no longer saw your friends or accounts you followed or you liked. It was a bunch of random trash that didn’t interest me. ### Analysis: categories: Social Media, Social Media, Social Media, Social Media, aspects: Support, Privacy, Content Quality, Overall Experience, sentiments: Negative, Negative, Negative, Negative )))
### Review: title: Zero support, content: Just over a year ago my account was hacked. I no longer had control of it after over ten years. I followed every single way to contact them. I had friends report my hacked accounts. My account was private, but not after it was hacked. The hackers were posting pictures of my nephews, both under the age of ten, for their crypto scam. I followed all the suggested ways to try to reclaim my account. Pictures with my photo ID and mail and dated items. I tried contacting support through Facebook to see if I could get a connection somehow. I even emailed as many IG emails that I could find. NOT A SINGLE ACTUAL RESPONSE THAT WASN’T BOT GENERATED!! The app that brags about connecting people has zero connection to people. I was never sent any of the follow up responses other than they couldn’t identify me through my profile. Sorry I didn’t snap selfies  often enough for your automated system. I tried for a few months to recover it. And not one single bit of actual help. I honestly don’t miss the app. It was cool when I first started over a decade ago, but once Sucky Zuck took over it became instant trash. You no longer saw your friends or accounts you followed or you liked. It was a bunch of random trash that didn’t interest me. ### Analysis: categories: (Social Media, Social Media, Social Media, Social Media) aspects: (Support, Privacy, Content Quality, Overall Experience) sentiments: (Negative, Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Zero support, Just over a year ago my account was hacked. I no longer had control of it after over ten years. I followed every single way to contact them. I had friends report my hacked accounts. My account was private, but not after it was hacked. The hackers were posting pictures of my nephews, both under the age of ten, for their crypto scam. I followed all the suggested ways to try to reclaim my account. Pictures with my photo ID and mail and dated items. I tried contacting support through Facebook to see if I could get a connection somehow. I even emailed as many IG emails that I could find. NOT A SINGLE ACTUAL RESPONSE THAT WASN’T BOT GENERATED!! The app that brags about connecting people has zero connection to people. I was never sent any of the follow up responses other than they couldn’t identify me through my profile. Sorry I didn’t snap selfies  often enough for your automated system. I tried for a few months to recover it. And not one single bit of actual help. I honestly don’t miss the app. It was cool when I first started over a decade ago, but once Sucky Zuck took over it became instant trash. You no longer saw your friends or accounts you followed or you liked. It was a bunch of random trash that didn’t interest me. Output: Social Media - Support - Negative, Social Media - Privacy - Negative, Social Media - Content Quality - Negative, Social Media - Overall Experience - Negative $$$