Customer service needs improvement
Currently my messages don’t send or we’ll they send but are not delivered for several hours. I tried everything they suggested in the help section. Didn’t help. Sent a message using the in app contact us, amazingly that can be delivered right away. What’sapp response? Auto response of Everything in their FAQ section which is what I did before. I even decided to delete the app and reinstall it, still no good. I don’t expect to get an answer or a fix. And stuck with this because everyone I know in other countries use this app and it works for them fine.
Messaging
Delivery
negative
Messaging - Delivery - negative
### USER:Customer service needs improvement, Currently my messages don’t send or we’ll they send but are not delivered for several hours. I tried everything they suggested in the help section. Didn’t help. Sent a message using the in app contact us, amazingly that can be delivered right away. What’sapp response? Auto response of Everything in their FAQ section which is what I did before. I even decided to delete the app and reinstall it, still no good. I don’t expect to get an answer or a fix. And stuck with this because everyone I know in other countries use this app and it works for them fine. ### ASSISTANT: Messaging - Delivery - negative )))
### Review: title: Customer service needs improvement, content: Currently my messages don’t send or we’ll they send but are not delivered for several hours. I tried everything they suggested in the help section. Didn’t help. Sent a message using the in app contact us, amazingly that can be delivered right away. What’sapp response? Auto response of Everything in their FAQ section which is what I did before. I even decided to delete the app and reinstall it, still no good. I don’t expect to get an answer or a fix. And stuck with this because everyone I know in other countries use this app and it works for them fine. ### Analysis: categories: Messaging, aspects: Delivery, sentiments: negative )))
### Review: title: Customer service needs improvement, content: Currently my messages don’t send or we’ll they send but are not delivered for several hours. I tried everything they suggested in the help section. Didn’t help. Sent a message using the in app contact us, amazingly that can be delivered right away. What’sapp response? Auto response of Everything in their FAQ section which is what I did before. I even decided to delete the app and reinstall it, still no good. I don’t expect to get an answer or a fix. And stuck with this because everyone I know in other countries use this app and it works for them fine. ### Analysis: categories: (Messaging) aspects: (Delivery) sentiments: (negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Customer service needs improvement, Currently my messages don’t send or we’ll they send but are not delivered for several hours. I tried everything they suggested in the help section. Didn’t help. Sent a message using the in app contact us, amazingly that can be delivered right away. What’sapp response? Auto response of Everything in their FAQ section which is what I did before. I even decided to delete the app and reinstall it, still no good. I don’t expect to get an answer or a fix. And stuck with this because everyone I know in other countries use this app and it works for them fine. Output: Messaging - Delivery - negative $$$