Needs better customer service
I really like sharing my photos and connecting with people all over the world. What disappoints me is the apps lack of communication with you when you are having problems with functions within the app. Instagram has never replied to any of my many requests for help which is incredibly frustrating. Currently my activity portion of the app stopped working, almost a week ago, despite many attempts at fixing it myself it still does not work. You can be banned for a 24 hour period for commenting on a photo. For example, I have been banned for the comment “beautiful” on a picture of a flower.  I’ve only complimented photos, I  never write anything mean, rude or crude. Instagram never responds to any of my requests for help. If they could be more responsive to problems (better customer service) and didn’t censor kind comments I would give this app five stars. It is a great way to see other parts of the world, learn about  other cultures and find DIY videos.
Functionality, Functionality, Content, Content, Content
customer service, commenting, travel, learning, creativity
negative, negative, positive, positive, positive
Functionality - customer service - negative, Functionality - commenting - negative, Content - travel - positive, Content - learning - positive, Content - creativity - positive
### USER:Needs better customer service, I really like sharing my photos and connecting with people all over the world. What disappoints me is the apps lack of communication with you when you are having problems with functions within the app. Instagram has never replied to any of my many requests for help which is incredibly frustrating. Currently my activity portion of the app stopped working, almost a week ago, despite many attempts at fixing it myself it still does not work. You can be banned for a 24 hour period for commenting on a photo. For example, I have been banned for the comment “beautiful” on a picture of a flower.  I’ve only complimented photos, I  never write anything mean, rude or crude. Instagram never responds to any of my requests for help. If they could be more responsive to problems (better customer service) and didn’t censor kind comments I would give this app five stars. It is a great way to see other parts of the world, learn about  other cultures and find DIY videos. ### ASSISTANT: Functionality - customer service - negative, Functionality - commenting - negative, Content - travel - positive, Content - learning - positive, Content - creativity - positive )))
### Review: title: Needs better customer service, content: I really like sharing my photos and connecting with people all over the world. What disappoints me is the apps lack of communication with you when you are having problems with functions within the app. Instagram has never replied to any of my many requests for help which is incredibly frustrating. Currently my activity portion of the app stopped working, almost a week ago, despite many attempts at fixing it myself it still does not work. You can be banned for a 24 hour period for commenting on a photo. For example, I have been banned for the comment “beautiful” on a picture of a flower.  I’ve only complimented photos, I  never write anything mean, rude or crude. Instagram never responds to any of my requests for help. If they could be more responsive to problems (better customer service) and didn’t censor kind comments I would give this app five stars. It is a great way to see other parts of the world, learn about  other cultures and find DIY videos. ### Analysis: categories: Functionality, Functionality, Content, Content, Content, aspects: customer service, commenting, travel, learning, creativity, sentiments: negative, negative, positive, positive, positive )))
### Review: title: Needs better customer service, content: I really like sharing my photos and connecting with people all over the world. What disappoints me is the apps lack of communication with you when you are having problems with functions within the app. Instagram has never replied to any of my many requests for help which is incredibly frustrating. Currently my activity portion of the app stopped working, almost a week ago, despite many attempts at fixing it myself it still does not work. You can be banned for a 24 hour period for commenting on a photo. For example, I have been banned for the comment “beautiful” on a picture of a flower.  I’ve only complimented photos, I  never write anything mean, rude or crude. Instagram never responds to any of my requests for help. If they could be more responsive to problems (better customer service) and didn’t censor kind comments I would give this app five stars. It is a great way to see other parts of the world, learn about  other cultures and find DIY videos. ### Analysis: categories: (Functionality, Functionality, Content, Content, Content) aspects: (customer service, commenting, travel, learning, creativity) sentiments: (negative, negative, positive, positive, positive) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Needs better customer service, I really like sharing my photos and connecting with people all over the world. What disappoints me is the apps lack of communication with you when you are having problems with functions within the app. Instagram has never replied to any of my many requests for help which is incredibly frustrating. Currently my activity portion of the app stopped working, almost a week ago, despite many attempts at fixing it myself it still does not work. You can be banned for a 24 hour period for commenting on a photo. For example, I have been banned for the comment “beautiful” on a picture of a flower.  I’ve only complimented photos, I  never write anything mean, rude or crude. Instagram never responds to any of my requests for help. If they could be more responsive to problems (better customer service) and didn’t censor kind comments I would give this app five stars. It is a great way to see other parts of the world, learn about  other cultures and find DIY videos. Output: Functionality - customer service - negative, Functionality - commenting - negative, Content - travel - positive, Content - learning - positive, Content - creativity - positive $$$