Confusión
I am a SmartLine Customer because I do not want to entertain calls from clients on my personal number. I’ve been a customer for a little under 6 months and I am (was) enjoying until a few annoying issues surfaced. First, the phone rang and I could receive calls; now it barely rings before just going to voicemail. Most times, it doesn’t ring at all; I just notice voicemails. With the Do Not Disturb activated in the app during non-business hours, calls go to voicemail. That’s great!! When Do Not Disturb is off, during business hours callers get my personal voicemail when I don’t answer. This  is NOW fine that I removed the standard greeting which was announcing my cell phone number. So, the only issue now is the phone not ringing at all and going to voicemail. Ughhhh!!!
Functionality, Usability
Phone calls, Do Not Disturb
Negative, Positive
Functionality - Phone calls - Negative, Usability - Do Not Disturb - Positive
### USER:Confusión, I am a SmartLine Customer because I do not want to entertain calls from clients on my personal number. I’ve been a customer for a little under 6 months and I am (was) enjoying until a few annoying issues surfaced. First, the phone rang and I could receive calls; now it barely rings before just going to voicemail. Most times, it doesn’t ring at all; I just notice voicemails. With the Do Not Disturb activated in the app during non-business hours, calls go to voicemail. That’s great!! When Do Not Disturb is off, during business hours callers get my personal voicemail when I don’t answer. This  is NOW fine that I removed the standard greeting which was announcing my cell phone number. So, the only issue now is the phone not ringing at all and going to voicemail. Ughhhh!!! ### ASSISTANT: Functionality - Phone calls - Negative, Usability - Do Not Disturb - Positive )))
### Review: title: Confusión, content: I am a SmartLine Customer because I do not want to entertain calls from clients on my personal number. I’ve been a customer for a little under 6 months and I am (was) enjoying until a few annoying issues surfaced. First, the phone rang and I could receive calls; now it barely rings before just going to voicemail. Most times, it doesn’t ring at all; I just notice voicemails. With the Do Not Disturb activated in the app during non-business hours, calls go to voicemail. That’s great!! When Do Not Disturb is off, during business hours callers get my personal voicemail when I don’t answer. This  is NOW fine that I removed the standard greeting which was announcing my cell phone number. So, the only issue now is the phone not ringing at all and going to voicemail. Ughhhh!!! ### Analysis: categories: Functionality, Usability, aspects: Phone calls, Do Not Disturb, sentiments: Negative, Positive )))
### Review: title: Confusión, content: I am a SmartLine Customer because I do not want to entertain calls from clients on my personal number. I’ve been a customer for a little under 6 months and I am (was) enjoying until a few annoying issues surfaced. First, the phone rang and I could receive calls; now it barely rings before just going to voicemail. Most times, it doesn’t ring at all; I just notice voicemails. With the Do Not Disturb activated in the app during non-business hours, calls go to voicemail. That’s great!! When Do Not Disturb is off, during business hours callers get my personal voicemail when I don’t answer. This  is NOW fine that I removed the standard greeting which was announcing my cell phone number. So, the only issue now is the phone not ringing at all and going to voicemail. Ughhhh!!! ### Analysis: categories: (Functionality, Usability) aspects: (Phone calls, Do Not Disturb) sentiments: (Negative, Positive) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Confusión, I am a SmartLine Customer because I do not want to entertain calls from clients on my personal number. I’ve been a customer for a little under 6 months and I am (was) enjoying until a few annoying issues surfaced. First, the phone rang and I could receive calls; now it barely rings before just going to voicemail. Most times, it doesn’t ring at all; I just notice voicemails. With the Do Not Disturb activated in the app during non-business hours, calls go to voicemail. That’s great!! When Do Not Disturb is off, during business hours callers get my personal voicemail when I don’t answer. This  is NOW fine that I removed the standard greeting which was announcing my cell phone number. So, the only issue now is the phone not ringing at all and going to voicemail. Ughhhh!!! Output: Functionality - Phone calls - Negative, Usability - Do Not Disturb - Positive $$$