Since Mark Zuckerberg took over, it’s garbage.
Used to really enjoy instagram, getting help regarding your account was fairly easy, and was not a hassle at all. Recently lost access to my account for no real reason, and have gotten no response from the help line (which took some searching to find) or assistance from the instagram team. I was logged into my account on my laptop, went to check what my password was to write it down & to simply see what email was tied to the account. I couldn’t access either from within instagram & instead was forced to go to a facebook tab (???), some sort of help center, I was then prompted to sign in, tried to do so, got my password wrong & was immediately logged out. No second tries, or warnings, nothing. I am now permanently locked out of the account I presume & am extremely disappointed. I have had the account for some time. I had been on the platform for some- 8 years. Zuckerberg has made me develop a serious disdain & near hatred for the platform all together (not from just this recent incident). Extremely disappointed and don’t recommend getting the app or making an account at all, it’s more hassle than its worth, especially if you make the slightest human error.
App Interface, App Interface, App Interface, App Interface, Functionality, Functionality
Password Recovery, Help Page, Instagram Account, Help Center, Customer Support, Account Management
Negative, Negative, Negative, Negative, Negative, Negative
App Interface - Password Recovery - Negative, App Interface - Help Page - Negative, App Interface - Instagram Account - Negative, App Interface - Help Center - Negative, Functionality - Customer Support - Negative, Functionality - Account Management - Negative
### USER:Since Mark Zuckerberg took over, it’s garbage., Used to really enjoy instagram, getting help regarding your account was fairly easy, and was not a hassle at all. Recently lost access to my account for no real reason, and have gotten no response from the help line (which took some searching to find) or assistance from the instagram team. I was logged into my account on my laptop, went to check what my password was to write it down & to simply see what email was tied to the account. I couldn’t access either from within instagram & instead was forced to go to a facebook tab (???), some sort of help center, I was then prompted to sign in, tried to do so, got my password wrong & was immediately logged out. No second tries, or warnings, nothing. I am now permanently locked out of the account I presume & am extremely disappointed. I have had the account for some time. I had been on the platform for some- 8 years. Zuckerberg has made me develop a serious disdain & near hatred for the platform all together (not from just this recent incident). Extremely disappointed and don’t recommend getting the app or making an account at all, it’s more hassle than its worth, especially if you make the slightest human error. ### ASSISTANT: App Interface - Password Recovery - Negative, App Interface - Help Page - Negative, App Interface - Instagram Account - Negative, App Interface - Help Center - Negative, Functionality - Customer Support - Negative, Functionality - Account Management - Negative )))
### Review: title: Since Mark Zuckerberg took over, it’s garbage., content: Used to really enjoy instagram, getting help regarding your account was fairly easy, and was not a hassle at all. Recently lost access to my account for no real reason, and have gotten no response from the help line (which took some searching to find) or assistance from the instagram team. I was logged into my account on my laptop, went to check what my password was to write it down & to simply see what email was tied to the account. I couldn’t access either from within instagram & instead was forced to go to a facebook tab (???), some sort of help center, I was then prompted to sign in, tried to do so, got my password wrong & was immediately logged out. No second tries, or warnings, nothing. I am now permanently locked out of the account I presume & am extremely disappointed. I have had the account for some time. I had been on the platform for some- 8 years. Zuckerberg has made me develop a serious disdain & near hatred for the platform all together (not from just this recent incident). Extremely disappointed and don’t recommend getting the app or making an account at all, it’s more hassle than its worth, especially if you make the slightest human error. ### Analysis: categories: App Interface, App Interface, App Interface, App Interface, Functionality, Functionality, aspects: Password Recovery, Help Page, Instagram Account, Help Center, Customer Support, Account Management, sentiments: Negative, Negative, Negative, Negative, Negative, Negative )))
### Review: title: Since Mark Zuckerberg took over, it’s garbage., content: Used to really enjoy instagram, getting help regarding your account was fairly easy, and was not a hassle at all. Recently lost access to my account for no real reason, and have gotten no response from the help line (which took some searching to find) or assistance from the instagram team. I was logged into my account on my laptop, went to check what my password was to write it down & to simply see what email was tied to the account. I couldn’t access either from within instagram & instead was forced to go to a facebook tab (???), some sort of help center, I was then prompted to sign in, tried to do so, got my password wrong & was immediately logged out. No second tries, or warnings, nothing. I am now permanently locked out of the account I presume & am extremely disappointed. I have had the account for some time. I had been on the platform for some- 8 years. Zuckerberg has made me develop a serious disdain & near hatred for the platform all together (not from just this recent incident). Extremely disappointed and don’t recommend getting the app or making an account at all, it’s more hassle than its worth, especially if you make the slightest human error. ### Analysis: categories: (App Interface, App Interface, App Interface, App Interface, Functionality, Functionality) aspects: (Password Recovery, Help Page, Instagram Account, Help Center, Customer Support, Account Management) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Since Mark Zuckerberg took over, it’s garbage., Used to really enjoy instagram, getting help regarding your account was fairly easy, and was not a hassle at all. Recently lost access to my account for no real reason, and have gotten no response from the help line (which took some searching to find) or assistance from the instagram team. I was logged into my account on my laptop, went to check what my password was to write it down & to simply see what email was tied to the account. I couldn’t access either from within instagram & instead was forced to go to a facebook tab (???), some sort of help center, I was then prompted to sign in, tried to do so, got my password wrong & was immediately logged out. No second tries, or warnings, nothing. I am now permanently locked out of the account I presume & am extremely disappointed. I have had the account for some time. I had been on the platform for some- 8 years. Zuckerberg has made me develop a serious disdain & near hatred for the platform all together (not from just this recent incident). Extremely disappointed and don’t recommend getting the app or making an account at all, it’s more hassle than its worth, especially if you make the slightest human error. Output: App Interface - Password Recovery - Negative, App Interface - Help Page - Negative, App Interface - Instagram Account - Negative, App Interface - Help Center - Negative, Functionality - Customer Support - Negative, Functionality - Account Management - Negative $$$