Tech support
I absolutely love this game! Picked it up again after 3 years and had some problems tho. I stopped playing because my daughter and I had accounts and played together in a clan, I lost her 3years ago and found it hard to do anything we used to do together. I was able to recover my account because I had it on an old phone, I could not recover hers though, she had a crappy tablet and I could only get it to turn on once. So I went to tech support, answered all their questions, and because I entered the tablet description wrong they banned the device I was using for life. I wasn’t even able to start a new one on that device just total lock down. Got a new device, started a new village on that and brought it to my clan where my old account and hers are. Now I don’t want to bring my accounts to another clan cuz I don’t want to leave hers behind, this is an amazing game and I love battling and upgrading, I even spend money on it but tech support is awful. I wish it was better!!
Tech support
Email response
negative
Tech support - Email response - negative
### USER:Tech support, I absolutely love this game! Picked it up again after 3 years and had some problems tho. I stopped playing because my daughter and I had accounts and played together in a clan, I lost her 3years ago and found it hard to do anything we used to do together. I was able to recover my account because I had it on an old phone, I could not recover hers though, she had a crappy tablet and I could only get it to turn on once. So I went to tech support, answered all their questions, and because I entered the tablet description wrong they banned the device I was using for life. I wasn’t even able to start a new one on that device just total lock down. Got a new device, started a new village on that and brought it to my clan where my old account and hers are. Now I don’t want to bring my accounts to another clan cuz I don’t want to leave hers behind, this is an amazing game and I love battling and upgrading, I even spend money on it but tech support is awful. I wish it was better!! ### ASSISTANT:  - Email response - negative )))
### Review: title: Tech support, content: I absolutely love this game! Picked it up again after 3 years and had some problems tho. I stopped playing because my daughter and I had accounts and played together in a clan, I lost her 3years ago and found it hard to do anything we used to do together. I was able to recover my account because I had it on an old phone, I could not recover hers though, she had a crappy tablet and I could only get it to turn on once. So I went to tech support, answered all their questions, and because I entered the tablet description wrong they banned the device I was using for life. I wasn’t even able to start a new one on that device just total lock down. Got a new device, started a new village on that and brought it to my clan where my old account and hers are. Now I don’t want to bring my accounts to another clan cuz I don’t want to leave hers behind, this is an amazing game and I love battling and upgrading, I even spend money on it but tech support is awful. I wish it was better!! ### Analysis: categories: Tech support, aspects: Email response, sentiments: negative )))
### Review: title: Tech support, content: I absolutely love this game! Picked it up again after 3 years and had some problems tho. I stopped playing because my daughter and I had accounts and played together in a clan, I lost her 3years ago and found it hard to do anything we used to do together. I was able to recover my account because I had it on an old phone, I could not recover hers though, she had a crappy tablet and I could only get it to turn on once. So I went to tech support, answered all their questions, and because I entered the tablet description wrong they banned the device I was using for life. I wasn’t even able to start a new one on that device just total lock down. Got a new device, started a new village on that and brought it to my clan where my old account and hers are. Now I don’t want to bring my accounts to another clan cuz I don’t want to leave hers behind, this is an amazing game and I love battling and upgrading, I even spend money on it but tech support is awful. I wish it was better!! ### Analysis: categories: (Tech support) aspects: (Email response) sentiments: (negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Tech support, I absolutely love this game! Picked it up again after 3 years and had some problems tho. I stopped playing because my daughter and I had accounts and played together in a clan, I lost her 3years ago and found it hard to do anything we used to do together. I was able to recover my account because I had it on an old phone, I could not recover hers though, she had a crappy tablet and I could only get it to turn on once. So I went to tech support, answered all their questions, and because I entered the tablet description wrong they banned the device I was using for life. I wasn’t even able to start a new one on that device just total lock down. Got a new device, started a new village on that and brought it to my clan where my old account and hers are. Now I don’t want to bring my accounts to another clan cuz I don’t want to leave hers behind, this is an amazing game and I love battling and upgrading, I even spend money on it but tech support is awful. I wish it was better!! Output:  - Email response - negative $$$