Horrible
Please work on your app design and functionality. First it adds appointments, but then I get a message that the therapist I selected is not available, so why tell me I have an appointment when I really don’t. I was finally able to book one and she tells me she sees me signed up for different sessions with other therapists when I only see one on my end. Then she tells me system shows I scheduled individual therapy when it was supposed to be couples therapy. Last straw is I can’t add the next appointment to my calendar because I haven’t given calendar permission but that option isn’t available under the app unless it’s under “allow app to track”., Also only support option is to call. I tried emailing them and they redirected me to phone.
App Design, App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, Customer Support
Functionality, Appointment Scheduling, Appointment Availability, Session Mismatches, Appointment Type Discrepancy, Calendar Integration, Contact Options
negative, negative, negative, negative, negative, negative, negative
App Design - Functionality - negative, App Functionality - Appointment Scheduling - negative, App Functionality - Appointment Availability - negative, App Functionality - Session Mismatches - negative, App Functionality - Appointment Type Discrepancy - negative, App Functionality - Calendar Integration - negative, Customer Support - Contact Options - negative
### USER:Horrible, Please work on your app design and functionality. First it adds appointments, but then I get a message that the therapist I selected is not available, so why tell me I have an appointment when I really don’t. I was finally able to book one and she tells me she sees me signed up for different sessions with other therapists when I only see one on my end. Then she tells me system shows I scheduled individual therapy when it was supposed to be couples therapy. Last straw is I can’t add the next appointment to my calendar because I haven’t given calendar permission but that option isn’t available under the app unless it’s under “allow app to track”., Also only support option is to call. I tried emailing them and they redirected me to phone. ### ASSISTANT: App Design - Functionality - negative, App Functionality - Appointment Scheduling - negative, App Functionality - Appointment Availability - negative, App Functionality - Session Mismatches - negative, App Functionality - Appointment Type Discrepancy - negative, App Functionality - Calendar Integration - negative, Customer Support - Contact Options - negative )))
### Review: title: Horrible, content: Please work on your app design and functionality. First it adds appointments, but then I get a message that the therapist I selected is not available, so why tell me I have an appointment when I really don’t. I was finally able to book one and she tells me she sees me signed up for different sessions with other therapists when I only see one on my end. Then she tells me system shows I scheduled individual therapy when it was supposed to be couples therapy. Last straw is I can’t add the next appointment to my calendar because I haven’t given calendar permission but that option isn’t available under the app unless it’s under “allow app to track”., Also only support option is to call. I tried emailing them and they redirected me to phone. ### Analysis: categories: App Design, App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, Customer Support, aspects: Functionality, Appointment Scheduling, Appointment Availability, Session Mismatches, Appointment Type Discrepancy, Calendar Integration, Contact Options, sentiments: negative, negative, negative, negative, negative, negative, negative )))
### Review: title: Horrible, content: Please work on your app design and functionality. First it adds appointments, but then I get a message that the therapist I selected is not available, so why tell me I have an appointment when I really don’t. I was finally able to book one and she tells me she sees me signed up for different sessions with other therapists when I only see one on my end. Then she tells me system shows I scheduled individual therapy when it was supposed to be couples therapy. Last straw is I can’t add the next appointment to my calendar because I haven’t given calendar permission but that option isn’t available under the app unless it’s under “allow app to track”., Also only support option is to call. I tried emailing them and they redirected me to phone. ### Analysis: categories: (App Design, App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, Customer Support) aspects: (Functionality, Appointment Scheduling, Appointment Availability, Session Mismatches, Appointment Type Discrepancy, Calendar Integration, Contact Options) sentiments: (negative, negative, negative, negative, negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Horrible, Please work on your app design and functionality. First it adds appointments, but then I get a message that the therapist I selected is not available, so why tell me I have an appointment when I really don’t. I was finally able to book one and she tells me she sees me signed up for different sessions with other therapists when I only see one on my end. Then she tells me system shows I scheduled individual therapy when it was supposed to be couples therapy. Last straw is I can’t add the next appointment to my calendar because I haven’t given calendar permission but that option isn’t available under the app unless it’s under “allow app to track”., Also only support option is to call. I tried emailing them and they redirected me to phone. Output: App Design - Functionality - negative, App Functionality - Appointment Scheduling - negative, App Functionality - Appointment Availability - negative, App Functionality - Session Mismatches - negative, App Functionality - Appointment Type Discrepancy - negative, App Functionality - Calendar Integration - negative, Customer Support - Contact Options - negative $$$