No help from scammers
I’m really upset with the way, this company operates. I have an issue where there is a person on here from Nigeria that created a fake profile impersonating me. They have 15,000 fake followers and they even successfully got my account deleted. I’ve had my account since 2013. This account has been around since last October. I was not able to get my account back. This person is literally pretending to be me and scamming money out of my followers and they won’t do anything to protect me or my followers. I have reported it and everyone I know has reported it and the response that I got was “we’re too busy to look into this but the AI detects that there’s nothing bad happening”. I refuse to put any effort into growing my account on here if they won’t do anything to help me. Every time I post a picture, a reel or anything else next thing I know the scammer has already download it somehow, and put it on their page. I will not give any more content for this scammer to use. There is no way to contact anybody. No email no phone number not even a chat box I can explain what is happening. I did find an email for copyright claims and I explained everything but never got a reply. This is so frustrating but I can tell they don’t care, so why should I care about their app.
Customer service, User interface, Safety
Helpfulness, Contact options, Impersonation
negative, negative, negative
Security - Account Protection - Negative, Security - Spam/Scam - Negative, Customer Service - Communication Channels - Negative, Customer Service - Responsiveness - Negative
### USER:No help from scammers, I’m really upset with the way, this company operates. I have an issue where there is a person on here from Nigeria that created a fake profile impersonating me. They have 15,000 fake followers and they even successfully got my account deleted. I’ve had my account since 2013. This account has been around since last October. I was not able to get my account back. This person is literally pretending to be me and scamming money out of my followers and they won’t do anything to protect me or my followers. I have reported it and everyone I know has reported it and the response that I got was “we’re too busy to look into this but the AI detects that there’s nothing bad happening”. I refuse to put any effort into growing my account on here if they won’t do anything to help me. Every time I post a picture, a reel or anything else next thing I know the scammer has already download it somehow, and put it on their page. I will not give any more content for this scammer to use. There is no way to contact anybody. No email no phone number not even a chat box I can explain what is happening. I did find an email for copyright claims and I explained everything but never got a reply. This is so frustrating but I can tell they don’t care, so why should I care about their app. ### ASSISTANT: Security - Account Protection - Negative, Security - Spam/Scam - Negative, Customer Service - Communication Channels - Negative, Customer Service - Responsiveness - Negative )))
### Review: title: No help from scammers, content: I’m really upset with the way, this company operates. I have an issue where there is a person on here from Nigeria that created a fake profile impersonating me. They have 15,000 fake followers and they even successfully got my account deleted. I’ve had my account since 2013. This account has been around since last October. I was not able to get my account back. This person is literally pretending to be me and scamming money out of my followers and they won’t do anything to protect me or my followers. I have reported it and everyone I know has reported it and the response that I got was “we’re too busy to look into this but the AI detects that there’s nothing bad happening”. I refuse to put any effort into growing my account on here if they won’t do anything to help me. Every time I post a picture, a reel or anything else next thing I know the scammer has already download it somehow, and put it on their page. I will not give any more content for this scammer to use. There is no way to contact anybody. No email no phone number not even a chat box I can explain what is happening. I did find an email for copyright claims and I explained everything but never got a reply. This is so frustrating but I can tell they don’t care, so why should I care about their app. ### Analysis: categories: Customer service, User interface, Safety, aspects: Helpfulness, Contact options, Impersonation, sentiments: negative, negative, negative )))
### Review: title: No help from scammers, content: I’m really upset with the way, this company operates. I have an issue where there is a person on here from Nigeria that created a fake profile impersonating me. They have 15,000 fake followers and they even successfully got my account deleted. I’ve had my account since 2013. This account has been around since last October. I was not able to get my account back. This person is literally pretending to be me and scamming money out of my followers and they won’t do anything to protect me or my followers. I have reported it and everyone I know has reported it and the response that I got was “we’re too busy to look into this but the AI detects that there’s nothing bad happening”. I refuse to put any effort into growing my account on here if they won’t do anything to help me. Every time I post a picture, a reel or anything else next thing I know the scammer has already download it somehow, and put it on their page. I will not give any more content for this scammer to use. There is no way to contact anybody. No email no phone number not even a chat box I can explain what is happening. I did find an email for copyright claims and I explained everything but never got a reply. This is so frustrating but I can tell they don’t care, so why should I care about their app. ### Analysis: categories: (Customer service, User interface, Safety) aspects: (Helpfulness, Contact options, Impersonation) sentiments: (negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: No help from scammers, I’m really upset with the way, this company operates. I have an issue where there is a person on here from Nigeria that created a fake profile impersonating me. They have 15,000 fake followers and they even successfully got my account deleted. I’ve had my account since 2013. This account has been around since last October. I was not able to get my account back. This person is literally pretending to be me and scamming money out of my followers and they won’t do anything to protect me or my followers. I have reported it and everyone I know has reported it and the response that I got was “we’re too busy to look into this but the AI detects that there’s nothing bad happening”. I refuse to put any effort into growing my account on here if they won’t do anything to help me. Every time I post a picture, a reel or anything else next thing I know the scammer has already download it somehow, and put it on their page. I will not give any more content for this scammer to use. There is no way to contact anybody. No email no phone number not even a chat box I can explain what is happening. I did find an email for copyright claims and I explained everything but never got a reply. This is so frustrating but I can tell they don’t care, so why should I care about their app. Output: Security - Account Protection - Negative, Security - Spam/Scam - Negative, Customer Service - Communication Channels - Negative, Customer Service - Responsiveness - Negative $$$