Adicting
I love this app. I spend more time than I’d like to admit, on this app. That being said, the ability to have your issues heard by the company itself is seemingly impossible. I have had numerous issues as of late, and have to assume that nothing will be done to fix it. Regardless of the fact that I have reported the problems over and over and over, no one has reached out to help me. For starters, the activity > following page doesn’t work and hasn’t worked for a month on my main account. There is a whole conversation on reddit about the issue. Hundreds of people, maybe thousands, have reported the problem and have yet to receive a response from Instagram itself. I used to love this app but I dislike the lack of communication and the inability to care about users’ experience. Also, there are a plethora of robot accounts and spam accounts that are making the experience much less tolerable. Not to mention the amount of usernames that are being used by these fake accounts, including my own name! Instagram has a lot of work to do to get back to the seamless status it used to be at. I want to continue loving this app but I unfortunately I cannot if the problems persist.
App, App, App
Responsiveness, Features, Spam Accounts
Negative, Negative, Negative
Communication - Customer Service - negative, Communication - Responsiveness - negative, Usability - UX - negative, Spam - Accounts - negative, Security - Username Availability - negative
### USER:Adicting, I love this app. I spend more time than I’d like to admit, on this app. That being said, the ability to have your issues heard by the company itself is seemingly impossible. I have had numerous issues as of late, and have to assume that nothing will be done to fix it. Regardless of the fact that I have reported the problems over and over and over, no one has reached out to help me. For starters, the activity > following page doesn’t work and hasn’t worked for a month on my main account. There is a whole conversation on reddit about the issue. Hundreds of people, maybe thousands, have reported the problem and have yet to receive a response from Instagram itself. I used to love this app but I dislike the lack of communication and the inability to care about users’ experience. Also, there are a plethora of robot accounts and spam accounts that are making the experience much less tolerable. Not to mention the amount of usernames that are being used by these fake accounts, including my own name! Instagram has a lot of work to do to get back to the seamless status it used to be at. I want to continue loving this app but I unfortunately I cannot if the problems persist. ### ASSISTANT: Communication - Customer Service - negative, Communication - Responsiveness - negative, Usability - UX - negative, Spam - Accounts - negative, Security - Username Availability - negative )))
### Review: title: Adicting, content: I love this app. I spend more time than I’d like to admit, on this app. That being said, the ability to have your issues heard by the company itself is seemingly impossible. I have had numerous issues as of late, and have to assume that nothing will be done to fix it. Regardless of the fact that I have reported the problems over and over and over, no one has reached out to help me. For starters, the activity > following page doesn’t work and hasn’t worked for a month on my main account. There is a whole conversation on reddit about the issue. Hundreds of people, maybe thousands, have reported the problem and have yet to receive a response from Instagram itself. I used to love this app but I dislike the lack of communication and the inability to care about users’ experience. Also, there are a plethora of robot accounts and spam accounts that are making the experience much less tolerable. Not to mention the amount of usernames that are being used by these fake accounts, including my own name! Instagram has a lot of work to do to get back to the seamless status it used to be at. I want to continue loving this app but I unfortunately I cannot if the problems persist. ### Analysis: categories: App, App, App, aspects: Responsiveness, Features, Spam Accounts, sentiments: Negative, Negative, Negative )))
### Review: title: Adicting, content: I love this app. I spend more time than I’d like to admit, on this app. That being said, the ability to have your issues heard by the company itself is seemingly impossible. I have had numerous issues as of late, and have to assume that nothing will be done to fix it. Regardless of the fact that I have reported the problems over and over and over, no one has reached out to help me. For starters, the activity > following page doesn’t work and hasn’t worked for a month on my main account. There is a whole conversation on reddit about the issue. Hundreds of people, maybe thousands, have reported the problem and have yet to receive a response from Instagram itself. I used to love this app but I dislike the lack of communication and the inability to care about users’ experience. Also, there are a plethora of robot accounts and spam accounts that are making the experience much less tolerable. Not to mention the amount of usernames that are being used by these fake accounts, including my own name! Instagram has a lot of work to do to get back to the seamless status it used to be at. I want to continue loving this app but I unfortunately I cannot if the problems persist. ### Analysis: categories: (App, App, App) aspects: (Responsiveness, Features, Spam Accounts) sentiments: (Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Adicting, I love this app. I spend more time than I’d like to admit, on this app. That being said, the ability to have your issues heard by the company itself is seemingly impossible. I have had numerous issues as of late, and have to assume that nothing will be done to fix it. Regardless of the fact that I have reported the problems over and over and over, no one has reached out to help me. For starters, the activity > following page doesn’t work and hasn’t worked for a month on my main account. There is a whole conversation on reddit about the issue. Hundreds of people, maybe thousands, have reported the problem and have yet to receive a response from Instagram itself. I used to love this app but I dislike the lack of communication and the inability to care about users’ experience. Also, there are a plethora of robot accounts and spam accounts that are making the experience much less tolerable. Not to mention the amount of usernames that are being used by these fake accounts, including my own name! Instagram has a lot of work to do to get back to the seamless status it used to be at. I want to continue loving this app but I unfortunately I cannot if the problems persist. Output: Communication - Customer Service - negative, Communication - Responsiveness - negative, Usability - UX - negative, Spam - Accounts - negative, Security - Username Availability - negative $$$