Just pathetic.
Overall disappointed with where this app is headed. I have been a member since 2013, back then it was great now I have packages being delivered to different apartment complexes, “delivery attempts “ not being made because the driver do not respect the leave at the door note I have instead saying they attempted to leave it at the mailroom but it was unsafe, and the lack of knowledge from the agents is just disgusting. Then I’m repeatedly told to wait 6 more days until you request a refund… just because it says DELIVERED AT 3pm (with a picture attached) doesn’t mean it’s actually been delivered. Then I pay for 2 day shipping with prime only to never get that 2 day service. Honestly I’m looking for another delivery service because they are not it anymore. SMH.
Delivery, Delivery, Customer Service, Delivery, Delivery
Delivery attempts, Package Deliveries, Agent Knowledge, Delivery time, Package delivered
negative, negative, negative, negative, negative
Delivery - Delivery attempts - negative, Delivery - Package Deliveries - negative, Customer Service - Agent Knowledge - negative, Delivery - Delivery time - negative, Delivery - Package delivered - negative
### USER:Just pathetic., Overall disappointed with where this app is headed. I have been a member since 2013, back then it was great now I have packages being delivered to different apartment complexes, “delivery attempts “ not being made because the driver do not respect the leave at the door note I have instead saying they attempted to leave it at the mailroom but it was unsafe, and the lack of knowledge from the agents is just disgusting. Then I’m repeatedly told to wait 6 more days until you request a refund… just because it says DELIVERED AT 3pm (with a picture attached) doesn’t mean it’s actually been delivered. Then I pay for 2 day shipping with prime only to never get that 2 day service. Honestly I’m looking for another delivery service because they are not it anymore. SMH. ### ASSISTANT: Delivery - Delivery attempts - negative, Delivery - Package Deliveries - negative, Customer Service - Agent Knowledge - negative, Delivery - Delivery time - negative, Delivery - Package delivered - negative )))
### Review: title: Just pathetic., content: Overall disappointed with where this app is headed. I have been a member since 2013, back then it was great now I have packages being delivered to different apartment complexes, “delivery attempts “ not being made because the driver do not respect the leave at the door note I have instead saying they attempted to leave it at the mailroom but it was unsafe, and the lack of knowledge from the agents is just disgusting. Then I’m repeatedly told to wait 6 more days until you request a refund… just because it says DELIVERED AT 3pm (with a picture attached) doesn’t mean it’s actually been delivered. Then I pay for 2 day shipping with prime only to never get that 2 day service. Honestly I’m looking for another delivery service because they are not it anymore. SMH. ### Analysis: categories: Delivery, Delivery, Customer Service, Delivery, Delivery, aspects: Delivery attempts, Package Deliveries, Agent Knowledge, Delivery time, Package delivered, sentiments: negative, negative, negative, negative, negative )))
### Review: title: Just pathetic., content: Overall disappointed with where this app is headed. I have been a member since 2013, back then it was great now I have packages being delivered to different apartment complexes, “delivery attempts “ not being made because the driver do not respect the leave at the door note I have instead saying they attempted to leave it at the mailroom but it was unsafe, and the lack of knowledge from the agents is just disgusting. Then I’m repeatedly told to wait 6 more days until you request a refund… just because it says DELIVERED AT 3pm (with a picture attached) doesn’t mean it’s actually been delivered. Then I pay for 2 day shipping with prime only to never get that 2 day service. Honestly I’m looking for another delivery service because they are not it anymore. SMH. ### Analysis: categories: (Delivery, Delivery, Customer Service, Delivery, Delivery) aspects: (Delivery attempts, Package Deliveries, Agent Knowledge, Delivery time, Package delivered) sentiments: (negative, negative, negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Just pathetic., Overall disappointed with where this app is headed. I have been a member since 2013, back then it was great now I have packages being delivered to different apartment complexes, “delivery attempts “ not being made because the driver do not respect the leave at the door note I have instead saying they attempted to leave it at the mailroom but it was unsafe, and the lack of knowledge from the agents is just disgusting. Then I’m repeatedly told to wait 6 more days until you request a refund… just because it says DELIVERED AT 3pm (with a picture attached) doesn’t mean it’s actually been delivered. Then I pay for 2 day shipping with prime only to never get that 2 day service. Honestly I’m looking for another delivery service because they are not it anymore. SMH. Output: Delivery - Delivery attempts - negative, Delivery - Package Deliveries - negative, Customer Service - Agent Knowledge - negative, Delivery - Delivery time - negative, Delivery - Package delivered - negative $$$