Automatic renewal
Babble’s cancelation policy is terrible. The company does not send out renewal reminders, and if you have set up for a 6 month or a year subscription, you will be stuck paying for it if you forget to cancel. Customer service is not helpful, either. The language learning was fine, but similar to Dualingo and not worth this frustration. , Update: I reached out to Babble before I posted the review. Babble was happy to help me cancel my subscription, BUT Babble refused to return any of the money I had paid for the unused months. Babble offered to allow me to give my subscription to a friend. Customer help was not helpful at all. Customer help quoted Babble’s policy twice to me. I am frustrated for the lack of communication before the subscription renewed. I had originally thought I was only signing up for 6 months. Obviously, I’m still frustrated.
 Service, Billing, Value, Billing, Billing, Content, Content
Customer-Support, Renewal, none, Communication, Subscription, Language Learning, Language Learning
negative, negative, negative, negative, negative, positive, neutral
 Service Customer-Support - negative, Billing - Renewal - negative, Value - none - negative, Billing - Communication - negative, Billing - Subscription - negative, Content - Language Learning - positive, Content - Language Learning - neutral
### USER:Automatic renewal, Babble’s cancelation policy is terrible. The company does not send out renewal reminders, and if you have set up for a 6 month or a year subscription, you will be stuck paying for it if you forget to cancel. Customer service is not helpful, either. The language learning was fine, but similar to Dualingo and not worth this frustration. , Update: I reached out to Babble before I posted the review. Babble was happy to help me cancel my subscription, BUT Babble refused to return any of the money I had paid for the unused months. Babble offered to allow me to give my subscription to a friend. Customer help was not helpful at all. Customer help quoted Babble’s policy twice to me. I am frustrated for the lack of communication before the subscription renewed. I had originally thought I was only signing up for 6 months. Obviously, I’m still frustrated. ### ASSISTANT:  Service Customer-Support - negative, Billing - Renewal - negative, Value - none - negative, Billing - Communication - negative, Billing - Subscription - negative, Content - Language Learning - positive, Content - Language Learning - neutral )))
### Review: title: Automatic renewal, content: Babble’s cancelation policy is terrible. The company does not send out renewal reminders, and if you have set up for a 6 month or a year subscription, you will be stuck paying for it if you forget to cancel. Customer service is not helpful, either. The language learning was fine, but similar to Dualingo and not worth this frustration. , Update: I reached out to Babble before I posted the review. Babble was happy to help me cancel my subscription, BUT Babble refused to return any of the money I had paid for the unused months. Babble offered to allow me to give my subscription to a friend. Customer help was not helpful at all. Customer help quoted Babble’s policy twice to me. I am frustrated for the lack of communication before the subscription renewed. I had originally thought I was only signing up for 6 months. Obviously, I’m still frustrated. ### Analysis: categories:  Service, Billing, Value, Billing, Billing, Content, Content, aspects: Customer-Support, Renewal, none, Communication, Subscription, Language Learning, Language Learning, sentiments: negative, negative, negative, negative, negative, positive, neutral )))
### Review: title: Automatic renewal, content: Babble’s cancelation policy is terrible. The company does not send out renewal reminders, and if you have set up for a 6 month or a year subscription, you will be stuck paying for it if you forget to cancel. Customer service is not helpful, either. The language learning was fine, but similar to Dualingo and not worth this frustration. , Update: I reached out to Babble before I posted the review. Babble was happy to help me cancel my subscription, BUT Babble refused to return any of the money I had paid for the unused months. Babble offered to allow me to give my subscription to a friend. Customer help was not helpful at all. Customer help quoted Babble’s policy twice to me. I am frustrated for the lack of communication before the subscription renewed. I had originally thought I was only signing up for 6 months. Obviously, I’m still frustrated. ### Analysis: categories: ( Service, Billing, Value, Billing, Billing, Content, Content) aspects: (Customer-Support, Renewal, none, Communication, Subscription, Language Learning, Language Learning) sentiments: (negative, negative, negative, negative, negative, positive, neutral) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Automatic renewal, Babble’s cancelation policy is terrible. The company does not send out renewal reminders, and if you have set up for a 6 month or a year subscription, you will be stuck paying for it if you forget to cancel. Customer service is not helpful, either. The language learning was fine, but similar to Dualingo and not worth this frustration. , Update: I reached out to Babble before I posted the review. Babble was happy to help me cancel my subscription, BUT Babble refused to return any of the money I had paid for the unused months. Babble offered to allow me to give my subscription to a friend. Customer help was not helpful at all. Customer help quoted Babble’s policy twice to me. I am frustrated for the lack of communication before the subscription renewed. I had originally thought I was only signing up for 6 months. Obviously, I’m still frustrated. Output:  Service Customer-Support - negative, Billing - Renewal - negative, Value - none - negative, Billing - Communication - negative, Billing - Subscription - negative, Content - Language Learning - positive, Content - Language Learning - neutral $$$