no help or support
I have had troubles with the music feature on instagram for MONTHS now. I am not able to use any music other than the few automatically shown ones that are there when I click the option, and all the songs are in some foreign language or they're instrumentals of some sort. I am not able to search for any song whatsoever as it will just tell me there are no results every time. A couple months ago, i was still at least able to save a song if someone sent it to me, then go to saved music, and use it through that. But now the problem has worsened and I am not even able to save any music nor see/use any of the music i had saved before this was an issue. I have reported this problem to instagram multiple times over the course of about 5 or 6 months and they have yet to respond in any sort of way, let alone fix the problem. I know i'm not the only one dealing with this as i've seen in reviews, as well as on other social medias such as twitter, that there have been a good amount of other people dealing with the same issues. This problem has been aggravating and upsetting, and the fact that i and many others have tried to reach instagram to fix this issue, yet have not even been addressed, only adds to those emotions. The music was one of, if not THE most used feature for me on instagram. I have tried multiple methods on my own to resolve this issue but nothing has worked. Hoping instagram can get to the bottom of this sooner rather than later.
App
Music Feature
Negative
Functionality - Music Feature - Negative
### USER:no help or support, I have had troubles with the music feature on instagram for MONTHS now. I am not able to use any music other than the few automatically shown ones that are there when I click the option, and all the songs are in some foreign language or they're instrumentals of some sort. I am not able to search for any song whatsoever as it will just tell me there are no results every time. A couple months ago, i was still at least able to save a song if someone sent it to me, then go to saved music, and use it through that. But now the problem has worsened and I am not even able to save any music nor see/use any of the music i had saved before this was an issue. I have reported this problem to instagram multiple times over the course of about 5 or 6 months and they have yet to respond in any sort of way, let alone fix the problem. I know i'm not the only one dealing with this as i've seen in reviews, as well as on other social medias such as twitter, that there have been a good amount of other people dealing with the same issues. This problem has been aggravating and upsetting, and the fact that i and many others have tried to reach instagram to fix this issue, yet have not even been addressed, only adds to those emotions. The music was one of, if not THE most used feature for me on instagram. I have tried multiple methods on my own to resolve this issue but nothing has worked. Hoping instagram can get to the bottom of this sooner rather than later. ### ASSISTANT: Functionality - Music Feature - Negative )))
### Review: title: no help or support, content: I have had troubles with the music feature on instagram for MONTHS now. I am not able to use any music other than the few automatically shown ones that are there when I click the option, and all the songs are in some foreign language or they're instrumentals of some sort. I am not able to search for any song whatsoever as it will just tell me there are no results every time. A couple months ago, i was still at least able to save a song if someone sent it to me, then go to saved music, and use it through that. But now the problem has worsened and I am not even able to save any music nor see/use any of the music i had saved before this was an issue. I have reported this problem to instagram multiple times over the course of about 5 or 6 months and they have yet to respond in any sort of way, let alone fix the problem. I know i'm not the only one dealing with this as i've seen in reviews, as well as on other social medias such as twitter, that there have been a good amount of other people dealing with the same issues. This problem has been aggravating and upsetting, and the fact that i and many others have tried to reach instagram to fix this issue, yet have not even been addressed, only adds to those emotions. The music was one of, if not THE most used feature for me on instagram. I have tried multiple methods on my own to resolve this issue but nothing has worked. Hoping instagram can get to the bottom of this sooner rather than later. ### Analysis: categories: App, aspects: Music Feature, sentiments: Negative )))
### Review: title: no help or support, content: I have had troubles with the music feature on instagram for MONTHS now. I am not able to use any music other than the few automatically shown ones that are there when I click the option, and all the songs are in some foreign language or they're instrumentals of some sort. I am not able to search for any song whatsoever as it will just tell me there are no results every time. A couple months ago, i was still at least able to save a song if someone sent it to me, then go to saved music, and use it through that. But now the problem has worsened and I am not even able to save any music nor see/use any of the music i had saved before this was an issue. I have reported this problem to instagram multiple times over the course of about 5 or 6 months and they have yet to respond in any sort of way, let alone fix the problem. I know i'm not the only one dealing with this as i've seen in reviews, as well as on other social medias such as twitter, that there have been a good amount of other people dealing with the same issues. This problem has been aggravating and upsetting, and the fact that i and many others have tried to reach instagram to fix this issue, yet have not even been addressed, only adds to those emotions. The music was one of, if not THE most used feature for me on instagram. I have tried multiple methods on my own to resolve this issue but nothing has worked. Hoping instagram can get to the bottom of this sooner rather than later. ### Analysis: categories: (App) aspects: (Music Feature) sentiments: (Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: no help or support, I have had troubles with the music feature on instagram for MONTHS now. I am not able to use any music other than the few automatically shown ones that are there when I click the option, and all the songs are in some foreign language or they're instrumentals of some sort. I am not able to search for any song whatsoever as it will just tell me there are no results every time. A couple months ago, i was still at least able to save a song if someone sent it to me, then go to saved music, and use it through that. But now the problem has worsened and I am not even able to save any music nor see/use any of the music i had saved before this was an issue. I have reported this problem to instagram multiple times over the course of about 5 or 6 months and they have yet to respond in any sort of way, let alone fix the problem. I know i'm not the only one dealing with this as i've seen in reviews, as well as on other social medias such as twitter, that there have been a good amount of other people dealing with the same issues. This problem has been aggravating and upsetting, and the fact that i and many others have tried to reach instagram to fix this issue, yet have not even been addressed, only adds to those emotions. The music was one of, if not THE most used feature for me on instagram. I have tried multiple methods on my own to resolve this issue but nothing has worked. Hoping instagram can get to the bottom of this sooner rather than later. Output: Functionality - Music Feature - Negative $$$