Whatsapp bug caused a huge Phone bill
I have been using Whatsapp for many years now, and always believed that it was (as it says) a FREE messaging and calling app, with the only caveat that data charges may apply. , I was shocked to see that a recebt whatsapp call to another country got converted into a regular call on my phone. After reading and researching I found that there is a bug in whatsapp that causes this. , , Unfortunately it is costing me ~$650 for this call through my carrier and I am at a loss for how this happened! I got no notification of the call being routed to my carrier so there was no way for me to prevent this charge. It is completely unreasonable and I have been waiting for whatsapp to respond to my request but have heard nothing yet. I am not comfortable using the app anymore unless a solution is provided.
Utility, Utility, Utility
Functionality, Reliability, Privacy
Negative, Negative, Negative
Utility - Functionality - Negative, Utility - Reliability - Negative, Utility - Privacy - Negative
### USER:Whatsapp bug caused a huge Phone bill, I have been using Whatsapp for many years now, and always believed that it was (as it says) a FREE messaging and calling app, with the only caveat that data charges may apply. , I was shocked to see that a recebt whatsapp call to another country got converted into a regular call on my phone. After reading and researching I found that there is a bug in whatsapp that causes this. , , Unfortunately it is costing me ~$650 for this call through my carrier and I am at a loss for how this happened! I got no notification of the call being routed to my carrier so there was no way for me to prevent this charge. It is completely unreasonable and I have been waiting for whatsapp to respond to my request but have heard nothing yet. I am not comfortable using the app anymore unless a solution is provided. ### ASSISTANT: Utility - Functionality - Negative, Utility - Reliability - Negative, Utility - Privacy - Negative )))
### Review: title: Whatsapp bug caused a huge Phone bill, content: I have been using Whatsapp for many years now, and always believed that it was (as it says) a FREE messaging and calling app, with the only caveat that data charges may apply. , I was shocked to see that a recebt whatsapp call to another country got converted into a regular call on my phone. After reading and researching I found that there is a bug in whatsapp that causes this. , , Unfortunately it is costing me ~$650 for this call through my carrier and I am at a loss for how this happened! I got no notification of the call being routed to my carrier so there was no way for me to prevent this charge. It is completely unreasonable and I have been waiting for whatsapp to respond to my request but have heard nothing yet. I am not comfortable using the app anymore unless a solution is provided. ### Analysis: categories: Utility, Utility, Utility, aspects: Functionality, Reliability, Privacy, sentiments: Negative, Negative, Negative )))
### Review: title: Whatsapp bug caused a huge Phone bill, content: I have been using Whatsapp for many years now, and always believed that it was (as it says) a FREE messaging and calling app, with the only caveat that data charges may apply. , I was shocked to see that a recebt whatsapp call to another country got converted into a regular call on my phone. After reading and researching I found that there is a bug in whatsapp that causes this. , , Unfortunately it is costing me ~$650 for this call through my carrier and I am at a loss for how this happened! I got no notification of the call being routed to my carrier so there was no way for me to prevent this charge. It is completely unreasonable and I have been waiting for whatsapp to respond to my request but have heard nothing yet. I am not comfortable using the app anymore unless a solution is provided. ### Analysis: categories: (Utility, Utility, Utility) aspects: (Functionality, Reliability, Privacy) sentiments: (Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Whatsapp bug caused a huge Phone bill, I have been using Whatsapp for many years now, and always believed that it was (as it says) a FREE messaging and calling app, with the only caveat that data charges may apply. , I was shocked to see that a recebt whatsapp call to another country got converted into a regular call on my phone. After reading and researching I found that there is a bug in whatsapp that causes this. , , Unfortunately it is costing me ~$650 for this call through my carrier and I am at a loss for how this happened! I got no notification of the call being routed to my carrier so there was no way for me to prevent this charge. It is completely unreasonable and I have been waiting for whatsapp to respond to my request but have heard nothing yet. I am not comfortable using the app anymore unless a solution is provided. Output: Utility - Functionality - Negative, Utility - Reliability - Negative, Utility - Privacy - Negative $$$