$60 for each language
I wanted the full version for Portuguese while I have a Brazilian living in our house for a year. I thought while I’m signing up I’ll get Spanish too. The pricing made it sound like it was a monthly service that was discounted if you signed up for a year AND that you could have multiple languages. Not the case. $120 charged to my card and customer service does not answer calls and only sends automatically generated emails telling me I have to deal with Apple. Product may be great but is expensive, not transparent with pricing charges and customer service is terrible., , Thanks for the response. When I asked for a refund 1 day after purchase before I used the app, I was told to contact Apple in an automatically generated email. I’ll leave my rating as is.
App Features, Customer Service, Customer Service, App Features, App Features
Pricing, Responsiveness, Helpfulness, Multiple languages, Full version access
Negative, Negative, Negative, Negative, Negative
App Features - Pricing - Negative, Customer Service - Responsiveness - Negative, Customer Service - Helpfulness - Negative, App Features - Multiple languages - Negative, App Features - Full version access - Negative
### USER:$60 for each language, I wanted the full version for Portuguese while I have a Brazilian living in our house for a year. I thought while I’m signing up I’ll get Spanish too. The pricing made it sound like it was a monthly service that was discounted if you signed up for a year AND that you could have multiple languages. Not the case. $120 charged to my card and customer service does not answer calls and only sends automatically generated emails telling me I have to deal with Apple. Product may be great but is expensive, not transparent with pricing charges and customer service is terrible., , Thanks for the response. When I asked for a refund 1 day after purchase before I used the app, I was told to contact Apple in an automatically generated email. I’ll leave my rating as is. ### ASSISTANT: App Features - Pricing - Negative, Customer Service - Responsiveness - Negative, Customer Service - Helpfulness - Negative, App Features - Multiple languages - Negative, App Features - Full version access - Negative )))
### Review: title: $60 for each language, content: I wanted the full version for Portuguese while I have a Brazilian living in our house for a year. I thought while I’m signing up I’ll get Spanish too. The pricing made it sound like it was a monthly service that was discounted if you signed up for a year AND that you could have multiple languages. Not the case. $120 charged to my card and customer service does not answer calls and only sends automatically generated emails telling me I have to deal with Apple. Product may be great but is expensive, not transparent with pricing charges and customer service is terrible., , Thanks for the response. When I asked for a refund 1 day after purchase before I used the app, I was told to contact Apple in an automatically generated email. I’ll leave my rating as is. ### Analysis: categories: App Features, Customer Service, Customer Service, App Features, App Features, aspects: Pricing, Responsiveness, Helpfulness, Multiple languages, Full version access, sentiments: Negative, Negative, Negative, Negative, Negative )))
### Review: title: $60 for each language, content: I wanted the full version for Portuguese while I have a Brazilian living in our house for a year. I thought while I’m signing up I’ll get Spanish too. The pricing made it sound like it was a monthly service that was discounted if you signed up for a year AND that you could have multiple languages. Not the case. $120 charged to my card and customer service does not answer calls and only sends automatically generated emails telling me I have to deal with Apple. Product may be great but is expensive, not transparent with pricing charges and customer service is terrible., , Thanks for the response. When I asked for a refund 1 day after purchase before I used the app, I was told to contact Apple in an automatically generated email. I’ll leave my rating as is. ### Analysis: categories: (App Features, Customer Service, Customer Service, App Features, App Features) aspects: (Pricing, Responsiveness, Helpfulness, Multiple languages, Full version access) sentiments: (Negative, Negative, Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: $60 for each language, I wanted the full version for Portuguese while I have a Brazilian living in our house for a year. I thought while I’m signing up I’ll get Spanish too. The pricing made it sound like it was a monthly service that was discounted if you signed up for a year AND that you could have multiple languages. Not the case. $120 charged to my card and customer service does not answer calls and only sends automatically generated emails telling me I have to deal with Apple. Product may be great but is expensive, not transparent with pricing charges and customer service is terrible., , Thanks for the response. When I asked for a refund 1 day after purchase before I used the app, I was told to contact Apple in an automatically generated email. I’ll leave my rating as is. Output: App Features - Pricing - Negative, Customer Service - Responsiveness - Negative, Customer Service - Helpfulness - Negative, App Features - Multiple languages - Negative, App Features - Full version access - Negative $$$