Can’t purchase from my app
If I go into my wish lists and try to order something for me or friends, first it doesn’t recognize my login and says there’s an error. I can go out if it and hit the list again and it comes up. If I put items from my friends wish lists in my phone to purchase and hit proceed to checkout, it asks for the shipping address but will never go past that page. I have to go to my desktop to order the items. Talk about irritating! My Touch ID won’t work to sign in either. I have an iPhone 7 and this started before the 8 came out. I have all of the latest iPhone updates and the app is up to date. This has been going on for weeks! This REALLY needs to be fixed!
Usability, Usability, Usability
Login, Checkout, Touch ID
Negative, Negative, Negative
Usability - Login - Negative, Usability - Checkout - Negative, Usability - Touch ID - Negative
### USER:Can’t purchase from my app, If I go into my wish lists and try to order something for me or friends, first it doesn’t recognize my login and says there’s an error. I can go out if it and hit the list again and it comes up. If I put items from my friends wish lists in my phone to purchase and hit proceed to checkout, it asks for the shipping address but will never go past that page. I have to go to my desktop to order the items. Talk about irritating! My Touch ID won’t work to sign in either. I have an iPhone 7 and this started before the 8 came out. I have all of the latest iPhone updates and the app is up to date. This has been going on for weeks! This REALLY needs to be fixed! ### ASSISTANT: Usability - Login - Negative, Usability - Checkout - Negative, Usability - Touch ID - Negative )))
### Review: title: Can’t purchase from my app, content: If I go into my wish lists and try to order something for me or friends, first it doesn’t recognize my login and says there’s an error. I can go out if it and hit the list again and it comes up. If I put items from my friends wish lists in my phone to purchase and hit proceed to checkout, it asks for the shipping address but will never go past that page. I have to go to my desktop to order the items. Talk about irritating! My Touch ID won’t work to sign in either. I have an iPhone 7 and this started before the 8 came out. I have all of the latest iPhone updates and the app is up to date. This has been going on for weeks! This REALLY needs to be fixed! ### Analysis: categories: Usability, Usability, Usability, aspects: Login, Checkout, Touch ID, sentiments: Negative, Negative, Negative )))
### Review: title: Can’t purchase from my app, content: If I go into my wish lists and try to order something for me or friends, first it doesn’t recognize my login and says there’s an error. I can go out if it and hit the list again and it comes up. If I put items from my friends wish lists in my phone to purchase and hit proceed to checkout, it asks for the shipping address but will never go past that page. I have to go to my desktop to order the items. Talk about irritating! My Touch ID won’t work to sign in either. I have an iPhone 7 and this started before the 8 came out. I have all of the latest iPhone updates and the app is up to date. This has been going on for weeks! This REALLY needs to be fixed! ### Analysis: categories: (Usability, Usability, Usability) aspects: (Login, Checkout, Touch ID) sentiments: (Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Can’t purchase from my app, If I go into my wish lists and try to order something for me or friends, first it doesn’t recognize my login and says there’s an error. I can go out if it and hit the list again and it comes up. If I put items from my friends wish lists in my phone to purchase and hit proceed to checkout, it asks for the shipping address but will never go past that page. I have to go to my desktop to order the items. Talk about irritating! My Touch ID won’t work to sign in either. I have an iPhone 7 and this started before the 8 came out. I have all of the latest iPhone updates and the app is up to date. This has been going on for weeks! This REALLY needs to be fixed! Output: Usability - Login - Negative, Usability - Checkout - Negative, Usability - Touch ID - Negative $$$