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Alpaca69B

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Terrible Customer Service

I played forever in 2013 and loved the game. But recently wanted to redownload and get my village back. After contacting customer service I was asked several questions about the account which I answered. And then I was asked to send a receipt of any purchases made otherwise I couldn’t get my account back. I looked up and down to find the receipt but couldn’t. That was 4 years ago! After I said that to the customer service representative they kept giving me the same response that I had to “verify” my account even though I had answered several other questions. While I know it’s their policy I was never told anything in response to my problems other than “send the receipt” then the thread was ended by their side of the conversations. I found it rude that they would just end it. Then when I restarted the conversation I was told the same thing several times and told “repeated related messages” would not be looked into. Personally I felt that I was talking to a machine that didn’t understand me, when all I wanted was the get my 6th grade village back that I spent money on and worked on forever. Let alone I can’t even use the same nickname that’s become a trademark.

Customer Service, Customer Service, Customer Service

Communication, Responsiveness, Support

negative, negative, negative

Customer Service - Communication - negative, Customer Service - Responsiveness - negative, Customer Service - Support - negative

### USER:Terrible Customer Service, I played forever in 2013 and loved the game. But recently wanted to redownload and get my village back. After contacting customer service I was asked several questions about the account which I answered. And then I was asked to send a receipt of any purchases made otherwise I couldn’t get my account back. I looked up and down to find the receipt but couldn’t. That was 4 years ago! After I said that to the customer service representative they kept giving me the same response that I had to “verify” my account even though I had answered several other questions. While I know it’s their policy I was never told anything in response to my problems other than “send the receipt” then the thread was ended by their side of the conversations. I found it rude that they would just end it. Then when I restarted the conversation I was told the same thing several times and told “repeated related messages” would not be looked into. Personally I felt that I was talking to a machine that didn’t understand me, when all I wanted was the get my 6th grade village back that I spent money on and worked on forever. Let alone I can’t even use the same nickname that’s become a trademark. ### ASSISTANT: Customer Service - Communication - negative, Customer Service - Responsiveness - negative, Customer Service - Support - negative )))

### Review: title: Terrible Customer Service, content: I played forever in 2013 and loved the game. But recently wanted to redownload and get my village back. After contacting customer service I was asked several questions about the account which I answered. And then I was asked to send a receipt of any purchases made otherwise I couldn’t get my account back. I looked up and down to find the receipt but couldn’t. That was 4 years ago! After I said that to the customer service representative they kept giving me the same response that I had to “verify” my account even though I had answered several other questions. While I know it’s their policy I was never told anything in response to my problems other than “send the receipt” then the thread was ended by their side of the conversations. I found it rude that they would just end it. Then when I restarted the conversation I was told the same thing several times and told “repeated related messages” would not be looked into. Personally I felt that I was talking to a machine that didn’t understand me, when all I wanted was the get my 6th grade village back that I spent money on and worked on forever. Let alone I can’t even use the same nickname that’s become a trademark. ### Analysis: categories: Customer Service, Customer Service, Customer Service, aspects: Communication, Responsiveness, Support, sentiments: negative, negative, negative )))

### Review: title: Terrible Customer Service, content: I played forever in 2013 and loved the game. But recently wanted to redownload and get my village back. After contacting customer service I was asked several questions about the account which I answered. And then I was asked to send a receipt of any purchases made otherwise I couldn’t get my account back. I looked up and down to find the receipt but couldn’t. That was 4 years ago! After I said that to the customer service representative they kept giving me the same response that I had to “verify” my account even though I had answered several other questions. While I know it’s their policy I was never told anything in response to my problems other than “send the receipt” then the thread was ended by their side of the conversations. I found it rude that they would just end it. Then when I restarted the conversation I was told the same thing several times and told “repeated related messages” would not be looked into. Personally I felt that I was talking to a machine that didn’t understand me, when all I wanted was the get my 6th grade village back that I spent money on and worked on forever. Let alone I can’t even use the same nickname that’s become a trademark. ### Analysis: categories: (Customer Service, Customer Service, Customer Service) aspects: (Communication, Responsiveness, Support) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Terrible Customer Service, I played forever in 2013 and loved the game. But recently wanted to redownload and get my village back. After contacting customer service I was asked several questions about the account which I answered. And then I was asked to send a receipt of any purchases made otherwise I couldn’t get my account back. I looked up and down to find the receipt but couldn’t. That was 4 years ago! After I said that to the customer service representative they kept giving me the same response that I had to “verify” my account even though I had answered several other questions. While I know it’s their policy I was never told anything in response to my problems other than “send the receipt” then the thread was ended by their side of the conversations. I found it rude that they would just end it. Then when I restarted the conversation I was told the same thing several times and told “repeated related messages” would not be looked into. Personally I felt that I was talking to a machine that didn’t understand me, when all I wanted was the get my 6th grade village back that I spent money on and worked on forever. Let alone I can’t even use the same nickname that’s become a trademark. Output: Customer Service - Communication - negative, Customer Service - Responsiveness - negative, Customer Service - Support - negative $$$

Feedback and suggestions improvements

So, Instagram is like pretty great, it’s my favorite social media platform. However I wish that the creators could make a few improvements and adjustments. , First of all, I know that there’s a highlights section for your stories, but I wish there could be a folder to combine posts. For example, I have a drawing account and it would be nice if I could have a place in my account where I could combine posts from past months. D’ya know what I mean? I tried to screenshot all the posts from the past month, but it was just too much work. , My second point is about stories. I know that y’all have added polls and “type something” features. What if you added another feature like those two but the responses were anonymous to the person who posted the story. Sometimes I wanna respond to one of my friends, but I feel embarrassed or insecure about my answer. This feature is not a necessity, nor a need, but it would attract a lot of attention to the youth, like me. Anyway, I believe that these pieces of feedback will liven up the app. Hopefully y’all add at least one of these in. Sorry for the long post, I had a lot to say, obviously.

Social Media, Social Media, Social Media, Social Media

Post combining, Highlight sections, Polls, Anonymous story responses

Positive, Positive, Positive, Positive

App - Functionality - Negative, App - Interface - Negative

### USER:Feedback and suggestions improvements, So, Instagram is like pretty great, it’s my favorite social media platform. However I wish that the creators could make a few improvements and adjustments. , First of all, I know that there’s a highlights section for your stories, but I wish there could be a folder to combine posts. For example, I have a drawing account and it would be nice if I could have a place in my account where I could combine posts from past months. D’ya know what I mean? I tried to screenshot all the posts from the past month, but it was just too much work. , My second point is about stories. I know that y’all have added polls and “type something” features. What if you added another feature like those two but the responses were anonymous to the person who posted the story. Sometimes I wanna respond to one of my friends, but I feel embarrassed or insecure about my answer. This feature is not a necessity, nor a need, but it would attract a lot of attention to the youth, like me. Anyway, I believe that these pieces of feedback will liven up the app. Hopefully y’all add at least one of these in. Sorry for the long post, I had a lot to say, obviously. ### ASSISTANT: App - Functionality - Negative, App - Interface - Negative )))

### Review: title: Feedback and suggestions improvements, content: So, Instagram is like pretty great, it’s my favorite social media platform. However I wish that the creators could make a few improvements and adjustments. , First of all, I know that there’s a highlights section for your stories, but I wish there could be a folder to combine posts. For example, I have a drawing account and it would be nice if I could have a place in my account where I could combine posts from past months. D’ya know what I mean? I tried to screenshot all the posts from the past month, but it was just too much work. , My second point is about stories. I know that y’all have added polls and “type something” features. What if you added another feature like those two but the responses were anonymous to the person who posted the story. Sometimes I wanna respond to one of my friends, but I feel embarrassed or insecure about my answer. This feature is not a necessity, nor a need, but it would attract a lot of attention to the youth, like me. Anyway, I believe that these pieces of feedback will liven up the app. Hopefully y’all add at least one of these in. Sorry for the long post, I had a lot to say, obviously. ### Analysis: categories: Social Media, Social Media, Social Media, Social Media, aspects: Post combining, Highlight sections, Polls, Anonymous story responses, sentiments: Positive, Positive, Positive, Positive )))

### Review: title: Feedback and suggestions improvements, content: So, Instagram is like pretty great, it’s my favorite social media platform. However I wish that the creators could make a few improvements and adjustments. , First of all, I know that there’s a highlights section for your stories, but I wish there could be a folder to combine posts. For example, I have a drawing account and it would be nice if I could have a place in my account where I could combine posts from past months. D’ya know what I mean? I tried to screenshot all the posts from the past month, but it was just too much work. , My second point is about stories. I know that y’all have added polls and “type something” features. What if you added another feature like those two but the responses were anonymous to the person who posted the story. Sometimes I wanna respond to one of my friends, but I feel embarrassed or insecure about my answer. This feature is not a necessity, nor a need, but it would attract a lot of attention to the youth, like me. Anyway, I believe that these pieces of feedback will liven up the app. Hopefully y’all add at least one of these in. Sorry for the long post, I had a lot to say, obviously. ### Analysis: categories: (Social Media, Social Media, Social Media, Social Media) aspects: (Post combining, Highlight sections, Polls, Anonymous story responses) sentiments: (Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Feedback and suggestions improvements, So, Instagram is like pretty great, it’s my favorite social media platform. However I wish that the creators could make a few improvements and adjustments. , First of all, I know that there’s a highlights section for your stories, but I wish there could be a folder to combine posts. For example, I have a drawing account and it would be nice if I could have a place in my account where I could combine posts from past months. D’ya know what I mean? I tried to screenshot all the posts from the past month, but it was just too much work. , My second point is about stories. I know that y’all have added polls and “type something” features. What if you added another feature like those two but the responses were anonymous to the person who posted the story. Sometimes I wanna respond to one of my friends, but I feel embarrassed or insecure about my answer. This feature is not a necessity, nor a need, but it would attract a lot of attention to the youth, like me. Anyway, I believe that these pieces of feedback will liven up the app. Hopefully y’all add at least one of these in. Sorry for the long post, I had a lot to say, obviously. Output: App - Functionality - Negative, App - Interface - Negative $$$

Great app, but…

I love the app, the menus aren’t too confusing, and it’s easy to use, but almost impossible to log out of. After 30 minutes of searching through the freaking menus, I found account management but not “sign out”! Finally I had to just uninstall and reinstall the app just so I could see the login screen again so I could change my account. I would get five stars for everything else and only one star for the fact that there’s no clear way to log out. So 4 stars is what I give.

App Usage, App Usage

Usability, Logging Out

Positive, Negative

App Usage - Usability - Positive, App Usage - Logging Out - Negative

### USER:Great app, but…, I love the app, the menus aren’t too confusing, and it’s easy to use, but almost impossible to log out of. After 30 minutes of searching through the freaking menus, I found account management but not “sign out”! Finally I had to just uninstall and reinstall the app just so I could see the login screen again so I could change my account. I would get five stars for everything else and only one star for the fact that there’s no clear way to log out. So 4 stars is what I give. ### ASSISTANT: App Usage - Usability - Positive, App Usage - Logging Out - Negative )))

### Review: title: Great app, but…, content: I love the app, the menus aren’t too confusing, and it’s easy to use, but almost impossible to log out of. After 30 minutes of searching through the freaking menus, I found account management but not “sign out”! Finally I had to just uninstall and reinstall the app just so I could see the login screen again so I could change my account. I would get five stars for everything else and only one star for the fact that there’s no clear way to log out. So 4 stars is what I give. ### Analysis: categories: App Usage, App Usage, aspects: Usability, Logging Out, sentiments: Positive, Negative )))

### Review: title: Great app, but…, content: I love the app, the menus aren’t too confusing, and it’s easy to use, but almost impossible to log out of. After 30 minutes of searching through the freaking menus, I found account management but not “sign out”! Finally I had to just uninstall and reinstall the app just so I could see the login screen again so I could change my account. I would get five stars for everything else and only one star for the fact that there’s no clear way to log out. So 4 stars is what I give. ### Analysis: categories: (App Usage, App Usage) aspects: (Usability, Logging Out) sentiments: (Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great app, but…, I love the app, the menus aren’t too confusing, and it’s easy to use, but almost impossible to log out of. After 30 minutes of searching through the freaking menus, I found account management but not “sign out”! Finally I had to just uninstall and reinstall the app just so I could see the login screen again so I could change my account. I would get five stars for everything else and only one star for the fact that there’s no clear way to log out. So 4 stars is what I give. Output: App Usage - Usability - Positive, App Usage - Logging Out - Negative $$$

Awful Customer Service

Worst customer service, they can't even understand the legal interpretation of their own Term of Service. Basically, I got an account locked for taking care or a base for a friend, which is not a violation of the Clash of clans TOS since they only say to not share the information if it will be a risk to the accounts security. I tried to unlock it and their responses were almost all generated and the "human" responses were so incompetent they made me feel like I was getting nowhere. I then followed THEIR websites steps and used an alternate account to try to resolve the problem with customer service again. Next thing I know they banned me for 31 days on the premise of "Account Phishing" Which isn't even close to the situation I'm in. Account Phishing is when a person tries to obtain another person's account information by illegal means such as counterfeit emails or through other scandalous methods. I am very disappointed with how this game has turned out, I used to love playing it so much with my friends and brothers. Now it's just a disappointment. I would even give it half a star if I could...

Customer Service

Customer service

negative

Customer Service - Customer service - negative

### USER:Awful Customer Service, Worst customer service, they can't even understand the legal interpretation of their own Term of Service. Basically, I got an account locked for taking care or a base for a friend, which is not a violation of the Clash of clans TOS since they only say to not share the information if it will be a risk to the accounts security. I tried to unlock it and their responses were almost all generated and the "human" responses were so incompetent they made me feel like I was getting nowhere. I then followed THEIR websites steps and used an alternate account to try to resolve the problem with customer service again. Next thing I know they banned me for 31 days on the premise of "Account Phishing" Which isn't even close to the situation I'm in. Account Phishing is when a person tries to obtain another person's account information by illegal means such as counterfeit emails or through other scandalous methods. I am very disappointed with how this game has turned out, I used to love playing it so much with my friends and brothers. Now it's just a disappointment. I would even give it half a star if I could... ### ASSISTANT: Customer Service - Customer service - negative )))

### Review: title: Awful Customer Service, content: Worst customer service, they can't even understand the legal interpretation of their own Term of Service. Basically, I got an account locked for taking care or a base for a friend, which is not a violation of the Clash of clans TOS since they only say to not share the information if it will be a risk to the accounts security. I tried to unlock it and their responses were almost all generated and the "human" responses were so incompetent they made me feel like I was getting nowhere. I then followed THEIR websites steps and used an alternate account to try to resolve the problem with customer service again. Next thing I know they banned me for 31 days on the premise of "Account Phishing" Which isn't even close to the situation I'm in. Account Phishing is when a person tries to obtain another person's account information by illegal means such as counterfeit emails or through other scandalous methods. I am very disappointed with how this game has turned out, I used to love playing it so much with my friends and brothers. Now it's just a disappointment. I would even give it half a star if I could... ### Analysis: categories: Customer Service, aspects: Customer service, sentiments: negative )))

### Review: title: Awful Customer Service, content: Worst customer service, they can't even understand the legal interpretation of their own Term of Service. Basically, I got an account locked for taking care or a base for a friend, which is not a violation of the Clash of clans TOS since they only say to not share the information if it will be a risk to the accounts security. I tried to unlock it and their responses were almost all generated and the "human" responses were so incompetent they made me feel like I was getting nowhere. I then followed THEIR websites steps and used an alternate account to try to resolve the problem with customer service again. Next thing I know they banned me for 31 days on the premise of "Account Phishing" Which isn't even close to the situation I'm in. Account Phishing is when a person tries to obtain another person's account information by illegal means such as counterfeit emails or through other scandalous methods. I am very disappointed with how this game has turned out, I used to love playing it so much with my friends and brothers. Now it's just a disappointment. I would even give it half a star if I could... ### Analysis: categories: (Customer Service) aspects: (Customer service) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Awful Customer Service, Worst customer service, they can't even understand the legal interpretation of their own Term of Service. Basically, I got an account locked for taking care or a base for a friend, which is not a violation of the Clash of clans TOS since they only say to not share the information if it will be a risk to the accounts security. I tried to unlock it and their responses were almost all generated and the "human" responses were so incompetent they made me feel like I was getting nowhere. I then followed THEIR websites steps and used an alternate account to try to resolve the problem with customer service again. Next thing I know they banned me for 31 days on the premise of "Account Phishing" Which isn't even close to the situation I'm in. Account Phishing is when a person tries to obtain another person's account information by illegal means such as counterfeit emails or through other scandalous methods. I am very disappointed with how this game has turned out, I used to love playing it so much with my friends and brothers. Now it's just a disappointment. I would even give it half a star if I could... Output: Customer Service - Customer service - negative $$$

After a long-time supporter, I think I need to call it quits

I’ve played for a long time, not a huge gamer, but this was my one addiction. Loved it throughout the years, but I felt strongly that I needed to stop due to the time it took away from other things. I kept saying, this is when I’m going to quit...and then it would prove to be an idle threat. Recently, the match making for multi-player takes forever...I don’t have that kind of time to dedicate to Super Cell getting their matching software together. This is probably the main reason why I am upset with the game. However, I’ve also noticed that someone who has higher XP and a more developed base, will smoke me on trophies, but when I 3 star a better base (and higher rated player) and I won’t get nearly the same amount of trophies. And the builder base matching is even worse. Ultimately, I do believe some of the theories on Super Cell rigging the software to keep you frustrated and desiring more. I only slightly regret the money I’ve given them, because I have had fun playing, but in the long run, it is much better to spend the time with your family and friends than letting Super Cell dictate your frustration levels.

Gameplay, Gameplay, Gameplay

matching, time consumption, developer strategy

negative, negative, negative

Gameplay - matching - negative, Gameplay - time consumption - negative, Gameplay - developer strategy - negative

### USER:After a long-time supporter, I think I need to call it quits, I’ve played for a long time, not a huge gamer, but this was my one addiction. Loved it throughout the years, but I felt strongly that I needed to stop due to the time it took away from other things. I kept saying, this is when I’m going to quit...and then it would prove to be an idle threat. Recently, the match making for multi-player takes forever...I don’t have that kind of time to dedicate to Super Cell getting their matching software together. This is probably the main reason why I am upset with the game. However, I’ve also noticed that someone who has higher XP and a more developed base, will smoke me on trophies, but when I 3 star a better base (and higher rated player) and I won’t get nearly the same amount of trophies. And the builder base matching is even worse. Ultimately, I do believe some of the theories on Super Cell rigging the software to keep you frustrated and desiring more. I only slightly regret the money I’ve given them, because I have had fun playing, but in the long run, it is much better to spend the time with your family and friends than letting Super Cell dictate your frustration levels. ### ASSISTANT: Gameplay - matching - negative, Gameplay - time consumption - negative, Gameplay - developer strategy - negative )))

### Review: title: After a long-time supporter, I think I need to call it quits, content: I’ve played for a long time, not a huge gamer, but this was my one addiction. Loved it throughout the years, but I felt strongly that I needed to stop due to the time it took away from other things. I kept saying, this is when I’m going to quit...and then it would prove to be an idle threat. Recently, the match making for multi-player takes forever...I don’t have that kind of time to dedicate to Super Cell getting their matching software together. This is probably the main reason why I am upset with the game. However, I’ve also noticed that someone who has higher XP and a more developed base, will smoke me on trophies, but when I 3 star a better base (and higher rated player) and I won’t get nearly the same amount of trophies. And the builder base matching is even worse. Ultimately, I do believe some of the theories on Super Cell rigging the software to keep you frustrated and desiring more. I only slightly regret the money I’ve given them, because I have had fun playing, but in the long run, it is much better to spend the time with your family and friends than letting Super Cell dictate your frustration levels. ### Analysis: categories: Gameplay, Gameplay, Gameplay, aspects: matching, time consumption, developer strategy, sentiments: negative, negative, negative )))

### Review: title: After a long-time supporter, I think I need to call it quits, content: I’ve played for a long time, not a huge gamer, but this was my one addiction. Loved it throughout the years, but I felt strongly that I needed to stop due to the time it took away from other things. I kept saying, this is when I’m going to quit...and then it would prove to be an idle threat. Recently, the match making for multi-player takes forever...I don’t have that kind of time to dedicate to Super Cell getting their matching software together. This is probably the main reason why I am upset with the game. However, I’ve also noticed that someone who has higher XP and a more developed base, will smoke me on trophies, but when I 3 star a better base (and higher rated player) and I won’t get nearly the same amount of trophies. And the builder base matching is even worse. Ultimately, I do believe some of the theories on Super Cell rigging the software to keep you frustrated and desiring more. I only slightly regret the money I’ve given them, because I have had fun playing, but in the long run, it is much better to spend the time with your family and friends than letting Super Cell dictate your frustration levels. ### Analysis: categories: (Gameplay, Gameplay, Gameplay) aspects: (matching, time consumption, developer strategy) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: After a long-time supporter, I think I need to call it quits, I’ve played for a long time, not a huge gamer, but this was my one addiction. Loved it throughout the years, but I felt strongly that I needed to stop due to the time it took away from other things. I kept saying, this is when I’m going to quit...and then it would prove to be an idle threat. Recently, the match making for multi-player takes forever...I don’t have that kind of time to dedicate to Super Cell getting their matching software together. This is probably the main reason why I am upset with the game. However, I’ve also noticed that someone who has higher XP and a more developed base, will smoke me on trophies, but when I 3 star a better base (and higher rated player) and I won’t get nearly the same amount of trophies. And the builder base matching is even worse. Ultimately, I do believe some of the theories on Super Cell rigging the software to keep you frustrated and desiring more. I only slightly regret the money I’ve given them, because I have had fun playing, but in the long run, it is much better to spend the time with your family and friends than letting Super Cell dictate your frustration levels. Output: Gameplay - matching - negative, Gameplay - time consumption - negative, Gameplay - developer strategy - negative $$$

New mobile filtering options = frustrating.

I want to be able to filter my search results without picking a department & having to go back to the results to to tap Filter again! When the item I want is nested 5 departments deep—in addition to the other filter items I need—repeating this process takes forever! Please keep the filter up until I’m done. Wish I could beta test updates. 😠, , Also: PLEASE fix the long-standing defect: , I have list of 50 search results (sorted by default, feature). I want to instead sort by rating. Suddenly I have 2 results. Happens with all of the other sorts too, like choosing Price: Low to High. , (iPhone8/App)

Functionality, Functionality

Filtering, Sorting

Negative, Negative

Functionality - Filtering - Negative, Functionality - Sorting - Negative

### USER:New mobile filtering options = frustrating., I want to be able to filter my search results without picking a department & having to go back to the results to to tap Filter again! When the item I want is nested 5 departments deep—in addition to the other filter items I need—repeating this process takes forever! Please keep the filter up until I’m done. Wish I could beta test updates. 😠, , Also: PLEASE fix the long-standing defect: , I have list of 50 search results (sorted by default, feature). I want to instead sort by rating. Suddenly I have 2 results. Happens with all of the other sorts too, like choosing Price: Low to High. , (iPhone8/App) ### ASSISTANT: Functionality - Filtering - Negative, Functionality - Sorting - Negative )))

### Review: title: New mobile filtering options = frustrating., content: I want to be able to filter my search results without picking a department & having to go back to the results to to tap Filter again! When the item I want is nested 5 departments deep—in addition to the other filter items I need—repeating this process takes forever! Please keep the filter up until I’m done. Wish I could beta test updates. 😠, , Also: PLEASE fix the long-standing defect: , I have list of 50 search results (sorted by default, feature). I want to instead sort by rating. Suddenly I have 2 results. Happens with all of the other sorts too, like choosing Price: Low to High. , (iPhone8/App) ### Analysis: categories: Functionality, Functionality, aspects: Filtering, Sorting, sentiments: Negative, Negative )))

### Review: title: New mobile filtering options = frustrating., content: I want to be able to filter my search results without picking a department & having to go back to the results to to tap Filter again! When the item I want is nested 5 departments deep—in addition to the other filter items I need—repeating this process takes forever! Please keep the filter up until I’m done. Wish I could beta test updates. 😠, , Also: PLEASE fix the long-standing defect: , I have list of 50 search results (sorted by default, feature). I want to instead sort by rating. Suddenly I have 2 results. Happens with all of the other sorts too, like choosing Price: Low to High. , (iPhone8/App) ### Analysis: categories: (Functionality, Functionality) aspects: (Filtering, Sorting) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: New mobile filtering options = frustrating., I want to be able to filter my search results without picking a department & having to go back to the results to to tap Filter again! When the item I want is nested 5 departments deep—in addition to the other filter items I need—repeating this process takes forever! Please keep the filter up until I’m done. Wish I could beta test updates. 😠, , Also: PLEASE fix the long-standing defect: , I have list of 50 search results (sorted by default, feature). I want to instead sort by rating. Suddenly I have 2 results. Happens with all of the other sorts too, like choosing Price: Low to High. , (iPhone8/App) Output: Functionality - Filtering - Negative, Functionality - Sorting - Negative $$$

Fun game? Why not?

So yes, I’m a gamer and seeing this game just gets you hooked and people could go on and on about this game and how it can be improved and why they like it. But with all these updates, how can people just starting the game keep up with the updates that were there for years such as a TH1 trying to become a TH5 in a month or so without using gems and lots of time? So what I’m saying is, as you progress through the game, thinks should be cheaper and less time, Tesla’s in builder and home village should be reduced and same and everything should be equivalent to the other. And not just that, things like the decorations should also get things added weekly or monthly with new things and should be obtainable through many ways just like challenges. And as you guys continue the Season pass, the skins should be a little easier to get and if you do manage to obtain them, equipping the skin should also change the hero’s throne/building to match the skin. And lastly, their should also be a new thing called backgrounds where you can obtain them through the Season pass *along with the skins* and have them forever. It should be based on certain things. , , Thank you for listening and making it possible to have fun, Your COC gaming kid

Game Features, Game Features, Game Features, Game Features

Updates, Decorations, Skins, Backgrounds

Negative, Positive, Positive, Positive

Game Features - Updates - Negative, Game Features - Decorations - Positive, Game Features - Skins - Positive, Game Features - Backgrounds - Positive

### USER:Fun game? Why not?, So yes, I’m a gamer and seeing this game just gets you hooked and people could go on and on about this game and how it can be improved and why they like it. But with all these updates, how can people just starting the game keep up with the updates that were there for years such as a TH1 trying to become a TH5 in a month or so without using gems and lots of time? So what I’m saying is, as you progress through the game, thinks should be cheaper and less time, Tesla’s in builder and home village should be reduced and same and everything should be equivalent to the other. And not just that, things like the decorations should also get things added weekly or monthly with new things and should be obtainable through many ways just like challenges. And as you guys continue the Season pass, the skins should be a little easier to get and if you do manage to obtain them, equipping the skin should also change the hero’s throne/building to match the skin. And lastly, their should also be a new thing called backgrounds where you can obtain them through the Season pass *along with the skins* and have them forever. It should be based on certain things. , , Thank you for listening and making it possible to have fun, Your COC gaming kid ### ASSISTANT: Game Features - Updates - Negative, Game Features - Decorations - Positive, Game Features - Skins - Positive, Game Features - Backgrounds - Positive )))

### Review: title: Fun game? Why not?, content: So yes, I’m a gamer and seeing this game just gets you hooked and people could go on and on about this game and how it can be improved and why they like it. But with all these updates, how can people just starting the game keep up with the updates that were there for years such as a TH1 trying to become a TH5 in a month or so without using gems and lots of time? So what I’m saying is, as you progress through the game, thinks should be cheaper and less time, Tesla’s in builder and home village should be reduced and same and everything should be equivalent to the other. And not just that, things like the decorations should also get things added weekly or monthly with new things and should be obtainable through many ways just like challenges. And as you guys continue the Season pass, the skins should be a little easier to get and if you do manage to obtain them, equipping the skin should also change the hero’s throne/building to match the skin. And lastly, their should also be a new thing called backgrounds where you can obtain them through the Season pass *along with the skins* and have them forever. It should be based on certain things. , , Thank you for listening and making it possible to have fun, Your COC gaming kid ### Analysis: categories: Game Features, Game Features, Game Features, Game Features, aspects: Updates, Decorations, Skins, Backgrounds, sentiments: Negative, Positive, Positive, Positive )))

### Review: title: Fun game? Why not?, content: So yes, I’m a gamer and seeing this game just gets you hooked and people could go on and on about this game and how it can be improved and why they like it. But with all these updates, how can people just starting the game keep up with the updates that were there for years such as a TH1 trying to become a TH5 in a month or so without using gems and lots of time? So what I’m saying is, as you progress through the game, thinks should be cheaper and less time, Tesla’s in builder and home village should be reduced and same and everything should be equivalent to the other. And not just that, things like the decorations should also get things added weekly or monthly with new things and should be obtainable through many ways just like challenges. And as you guys continue the Season pass, the skins should be a little easier to get and if you do manage to obtain them, equipping the skin should also change the hero’s throne/building to match the skin. And lastly, their should also be a new thing called backgrounds where you can obtain them through the Season pass *along with the skins* and have them forever. It should be based on certain things. , , Thank you for listening and making it possible to have fun, Your COC gaming kid ### Analysis: categories: (Game Features, Game Features, Game Features, Game Features) aspects: (Updates, Decorations, Skins, Backgrounds) sentiments: (Negative, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Fun game? Why not?, So yes, I’m a gamer and seeing this game just gets you hooked and people could go on and on about this game and how it can be improved and why they like it. But with all these updates, how can people just starting the game keep up with the updates that were there for years such as a TH1 trying to become a TH5 in a month or so without using gems and lots of time? So what I’m saying is, as you progress through the game, thinks should be cheaper and less time, Tesla’s in builder and home village should be reduced and same and everything should be equivalent to the other. And not just that, things like the decorations should also get things added weekly or monthly with new things and should be obtainable through many ways just like challenges. And as you guys continue the Season pass, the skins should be a little easier to get and if you do manage to obtain them, equipping the skin should also change the hero’s throne/building to match the skin. And lastly, their should also be a new thing called backgrounds where you can obtain them through the Season pass *along with the skins* and have them forever. It should be based on certain things. , , Thank you for listening and making it possible to have fun, Your COC gaming kid Output: Game Features - Updates - Negative, Game Features - Decorations - Positive, Game Features - Skins - Positive, Game Features - Backgrounds - Positive $$$

Terrible update

The new update is terrible! It takes longer for searches to show up, does a bad of job filtering, and the most infuriating part is when you’re searching for something and you click on the product to look at it closer and read the reviews and then go back to the main page, it takes me back to page 1!!!!! What the heck is up with that?! It’s almost like you’re begging people to not waste their time and energy into looking for something and just not buy anything at all because the experience is too frustrating. Also, why did you take away the back arrow when looking at pictures in the reviews?? Somebody needs to rewrite it and do another update, but actually improve it for the users.

App-Reviews, App-Reviews, App-Reviews

Usability, Search, Navigation

Negative, Negative, Negative

App-Reviews - Usability - Negative, App-Reviews - Search - Negative, App-Reviews - Navigation - Negative

### USER:Terrible update, The new update is terrible! It takes longer for searches to show up, does a bad of job filtering, and the most infuriating part is when you’re searching for something and you click on the product to look at it closer and read the reviews and then go back to the main page, it takes me back to page 1!!!!! What the heck is up with that?! It’s almost like you’re begging people to not waste their time and energy into looking for something and just not buy anything at all because the experience is too frustrating. Also, why did you take away the back arrow when looking at pictures in the reviews?? Somebody needs to rewrite it and do another update, but actually improve it for the users. ### ASSISTANT: App-Reviews - Usability - Negative, App-Reviews - Search - Negative, App-Reviews - Navigation - Negative )))

### Review: title: Terrible update, content: The new update is terrible! It takes longer for searches to show up, does a bad of job filtering, and the most infuriating part is when you’re searching for something and you click on the product to look at it closer and read the reviews and then go back to the main page, it takes me back to page 1!!!!! What the heck is up with that?! It’s almost like you’re begging people to not waste their time and energy into looking for something and just not buy anything at all because the experience is too frustrating. Also, why did you take away the back arrow when looking at pictures in the reviews?? Somebody needs to rewrite it and do another update, but actually improve it for the users. ### Analysis: categories: App-Reviews, App-Reviews, App-Reviews, aspects: Usability, Search, Navigation, sentiments: Negative, Negative, Negative )))

### Review: title: Terrible update, content: The new update is terrible! It takes longer for searches to show up, does a bad of job filtering, and the most infuriating part is when you’re searching for something and you click on the product to look at it closer and read the reviews and then go back to the main page, it takes me back to page 1!!!!! What the heck is up with that?! It’s almost like you’re begging people to not waste their time and energy into looking for something and just not buy anything at all because the experience is too frustrating. Also, why did you take away the back arrow when looking at pictures in the reviews?? Somebody needs to rewrite it and do another update, but actually improve it for the users. ### Analysis: categories: (App-Reviews, App-Reviews, App-Reviews) aspects: (Usability, Search, Navigation) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Terrible update, The new update is terrible! It takes longer for searches to show up, does a bad of job filtering, and the most infuriating part is when you’re searching for something and you click on the product to look at it closer and read the reviews and then go back to the main page, it takes me back to page 1!!!!! What the heck is up with that?! It’s almost like you’re begging people to not waste their time and energy into looking for something and just not buy anything at all because the experience is too frustrating. Also, why did you take away the back arrow when looking at pictures in the reviews?? Somebody needs to rewrite it and do another update, but actually improve it for the users. Output: App-Reviews - Usability - Negative, App-Reviews - Search - Negative, App-Reviews - Navigation - Negative $$$

Loyalty

When I was 8 years old I watched my uncle play an interesting looking game while fishing for catfish on the Mississippi river. After I finished off my last bite of the twinkie that my mother forbid me to eat, but my uncle insisted I have, I washed it down with a nice gulp of mountain dew. "What game are you playing?" I asked my uncle, full of curiosity and junk food. "Well kid" he paused for a second probably pondering the decision of wether to upgrade his Town Hall or finish maxing out his towers. "This is Clash of Clans!" He exclaimed as he titled his shiny new iPhone 6s in my direction. The vivid colors on the screen captivated me, and the game's simplistic design stole my heart. In the following months, I diligently saved money to acquire a weathered iPhone 4, giving birth to my own Clash of Clans base. Since then every major event in my real life mirrored a triumph in Clash of Clans. I upgrading to Town Hall 10 the day I got my first girlfriend and on the somber journey home from my grandfather's funeral marked the ascent to Town Hall 11. Now, at 18 years of age with a Town Hall 12, six builders at my disposal, and a flourishing business of my own I have a clear vision for the future. Remarkably, I've never spent a penny on the game, yet owe Clash of Clans for shaping my life.

Game, Game, Game

Gameplay, Graphics, Impact

positive, positive, positive

Game - Gameplay - positive, Game - Graphics - positive, Game - Impact - positive

### USER:Loyalty, When I was 8 years old I watched my uncle play an interesting looking game while fishing for catfish on the Mississippi river. After I finished off my last bite of the twinkie that my mother forbid me to eat, but my uncle insisted I have, I washed it down with a nice gulp of mountain dew. "What game are you playing?" I asked my uncle, full of curiosity and junk food. "Well kid" he paused for a second probably pondering the decision of wether to upgrade his Town Hall or finish maxing out his towers. "This is Clash of Clans!" He exclaimed as he titled his shiny new iPhone 6s in my direction. The vivid colors on the screen captivated me, and the game's simplistic design stole my heart. In the following months, I diligently saved money to acquire a weathered iPhone 4, giving birth to my own Clash of Clans base. Since then every major event in my real life mirrored a triumph in Clash of Clans. I upgrading to Town Hall 10 the day I got my first girlfriend and on the somber journey home from my grandfather's funeral marked the ascent to Town Hall 11. Now, at 18 years of age with a Town Hall 12, six builders at my disposal, and a flourishing business of my own I have a clear vision for the future. Remarkably, I've never spent a penny on the game, yet owe Clash of Clans for shaping my life. ### ASSISTANT: Game - Gameplay - positive, Game - Graphics - positive, Game - Impact - positive )))

### Review: title: Loyalty, content: When I was 8 years old I watched my uncle play an interesting looking game while fishing for catfish on the Mississippi river. After I finished off my last bite of the twinkie that my mother forbid me to eat, but my uncle insisted I have, I washed it down with a nice gulp of mountain dew. "What game are you playing?" I asked my uncle, full of curiosity and junk food. "Well kid" he paused for a second probably pondering the decision of wether to upgrade his Town Hall or finish maxing out his towers. "This is Clash of Clans!" He exclaimed as he titled his shiny new iPhone 6s in my direction. The vivid colors on the screen captivated me, and the game's simplistic design stole my heart. In the following months, I diligently saved money to acquire a weathered iPhone 4, giving birth to my own Clash of Clans base. Since then every major event in my real life mirrored a triumph in Clash of Clans. I upgrading to Town Hall 10 the day I got my first girlfriend and on the somber journey home from my grandfather's funeral marked the ascent to Town Hall 11. Now, at 18 years of age with a Town Hall 12, six builders at my disposal, and a flourishing business of my own I have a clear vision for the future. Remarkably, I've never spent a penny on the game, yet owe Clash of Clans for shaping my life. ### Analysis: categories: Game, Game, Game, aspects: Gameplay, Graphics, Impact, sentiments: positive, positive, positive )))

### Review: title: Loyalty, content: When I was 8 years old I watched my uncle play an interesting looking game while fishing for catfish on the Mississippi river. After I finished off my last bite of the twinkie that my mother forbid me to eat, but my uncle insisted I have, I washed it down with a nice gulp of mountain dew. "What game are you playing?" I asked my uncle, full of curiosity and junk food. "Well kid" he paused for a second probably pondering the decision of wether to upgrade his Town Hall or finish maxing out his towers. "This is Clash of Clans!" He exclaimed as he titled his shiny new iPhone 6s in my direction. The vivid colors on the screen captivated me, and the game's simplistic design stole my heart. In the following months, I diligently saved money to acquire a weathered iPhone 4, giving birth to my own Clash of Clans base. Since then every major event in my real life mirrored a triumph in Clash of Clans. I upgrading to Town Hall 10 the day I got my first girlfriend and on the somber journey home from my grandfather's funeral marked the ascent to Town Hall 11. Now, at 18 years of age with a Town Hall 12, six builders at my disposal, and a flourishing business of my own I have a clear vision for the future. Remarkably, I've never spent a penny on the game, yet owe Clash of Clans for shaping my life. ### Analysis: categories: (Game, Game, Game) aspects: (Gameplay, Graphics, Impact) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Loyalty, When I was 8 years old I watched my uncle play an interesting looking game while fishing for catfish on the Mississippi river. After I finished off my last bite of the twinkie that my mother forbid me to eat, but my uncle insisted I have, I washed it down with a nice gulp of mountain dew. "What game are you playing?" I asked my uncle, full of curiosity and junk food. "Well kid" he paused for a second probably pondering the decision of wether to upgrade his Town Hall or finish maxing out his towers. "This is Clash of Clans!" He exclaimed as he titled his shiny new iPhone 6s in my direction. The vivid colors on the screen captivated me, and the game's simplistic design stole my heart. In the following months, I diligently saved money to acquire a weathered iPhone 4, giving birth to my own Clash of Clans base. Since then every major event in my real life mirrored a triumph in Clash of Clans. I upgrading to Town Hall 10 the day I got my first girlfriend and on the somber journey home from my grandfather's funeral marked the ascent to Town Hall 11. Now, at 18 years of age with a Town Hall 12, six builders at my disposal, and a flourishing business of my own I have a clear vision for the future. Remarkably, I've never spent a penny on the game, yet owe Clash of Clans for shaping my life. Output: Game - Gameplay - positive, Game - Graphics - positive, Game - Impact - positive $$$

Room for improvement

I’ve been using teledoc for about 6 mos. Now. Mostly it’s a wonderful service. Especially if it’s also covered via your health insurance. However , and this is very annoying for me. The sheer volume of messages and emails received every single day is enough to make me want to drop the app and all association with it. You get notification for every single message and you will get multiple messages covering the same ground! Worst thing about it is you cannot delete them. They just build up in the app! I’m sorry but by next year when I qualify for full Medicare , I’m done with this mess. I’ve emailed , called , called , emailed again. They don’t listen. Have absolutely no inclination to make any change whatsoever. For me it’s a deal breaker. Yes I can turn off notifications but you open the app and you are greeted with how many messages you have as well as have emails clogging the inbox indicating you have important unread messages. This unfortunate occurrence has severely impacted my otherwise good opinion.

App, App, App

Notifications, Customer Service, User Interface

Negative, Negative, Negative

App - Notifications - Negative, App - Customer Service - Negative, App - User Interface - Negative

### USER:Room for improvement, I’ve been using teledoc for about 6 mos. Now. Mostly it’s a wonderful service. Especially if it’s also covered via your health insurance. However , and this is very annoying for me. The sheer volume of messages and emails received every single day is enough to make me want to drop the app and all association with it. You get notification for every single message and you will get multiple messages covering the same ground! Worst thing about it is you cannot delete them. They just build up in the app! I’m sorry but by next year when I qualify for full Medicare , I’m done with this mess. I’ve emailed , called , called , emailed again. They don’t listen. Have absolutely no inclination to make any change whatsoever. For me it’s a deal breaker. Yes I can turn off notifications but you open the app and you are greeted with how many messages you have as well as have emails clogging the inbox indicating you have important unread messages. This unfortunate occurrence has severely impacted my otherwise good opinion. ### ASSISTANT: App - Notifications - Negative, App - Customer Service - Negative, App - User Interface - Negative )))

### Review: title: Room for improvement, content: I’ve been using teledoc for about 6 mos. Now. Mostly it’s a wonderful service. Especially if it’s also covered via your health insurance. However , and this is very annoying for me. The sheer volume of messages and emails received every single day is enough to make me want to drop the app and all association with it. You get notification for every single message and you will get multiple messages covering the same ground! Worst thing about it is you cannot delete them. They just build up in the app! I’m sorry but by next year when I qualify for full Medicare , I’m done with this mess. I’ve emailed , called , called , emailed again. They don’t listen. Have absolutely no inclination to make any change whatsoever. For me it’s a deal breaker. Yes I can turn off notifications but you open the app and you are greeted with how many messages you have as well as have emails clogging the inbox indicating you have important unread messages. This unfortunate occurrence has severely impacted my otherwise good opinion. ### Analysis: categories: App, App, App, aspects: Notifications, Customer Service, User Interface, sentiments: Negative, Negative, Negative )))

### Review: title: Room for improvement, content: I’ve been using teledoc for about 6 mos. Now. Mostly it’s a wonderful service. Especially if it’s also covered via your health insurance. However , and this is very annoying for me. The sheer volume of messages and emails received every single day is enough to make me want to drop the app and all association with it. You get notification for every single message and you will get multiple messages covering the same ground! Worst thing about it is you cannot delete them. They just build up in the app! I’m sorry but by next year when I qualify for full Medicare , I’m done with this mess. I’ve emailed , called , called , emailed again. They don’t listen. Have absolutely no inclination to make any change whatsoever. For me it’s a deal breaker. Yes I can turn off notifications but you open the app and you are greeted with how many messages you have as well as have emails clogging the inbox indicating you have important unread messages. This unfortunate occurrence has severely impacted my otherwise good opinion. ### Analysis: categories: (App, App, App) aspects: (Notifications, Customer Service, User Interface) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Room for improvement, I’ve been using teledoc for about 6 mos. Now. Mostly it’s a wonderful service. Especially if it’s also covered via your health insurance. However , and this is very annoying for me. The sheer volume of messages and emails received every single day is enough to make me want to drop the app and all association with it. You get notification for every single message and you will get multiple messages covering the same ground! Worst thing about it is you cannot delete them. They just build up in the app! I’m sorry but by next year when I qualify for full Medicare , I’m done with this mess. I’ve emailed , called , called , emailed again. They don’t listen. Have absolutely no inclination to make any change whatsoever. For me it’s a deal breaker. Yes I can turn off notifications but you open the app and you are greeted with how many messages you have as well as have emails clogging the inbox indicating you have important unread messages. This unfortunate occurrence has severely impacted my otherwise good opinion. Output: App - Notifications - Negative, App - Customer Service - Negative, App - User Interface - Negative $$$

Orders

For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to get in touch with a customer representative is ridiculous, every time I send a message asking why my package is being delayed they always responded with an automated message most packages arrive the next day. Well it’s been two days and I still have not received my package, but no one seems to know the location of. Makes me question why I pay for prime membership, if the package can’t be delivered on time or even make it to my home.

Service, Service

Delivery Time, Customer Support

Negative, Negative

Service - Delivery Time - Negative, Service - Customer Support - Negative

### USER:Orders, For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to get in touch with a customer representative is ridiculous, every time I send a message asking why my package is being delayed they always responded with an automated message most packages arrive the next day. Well it’s been two days and I still have not received my package, but no one seems to know the location of. Makes me question why I pay for prime membership, if the package can’t be delivered on time or even make it to my home. ### ASSISTANT: Service - Delivery Time - Negative, Service - Customer Support - Negative )))

### Review: title: Orders, content: For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to get in touch with a customer representative is ridiculous, every time I send a message asking why my package is being delayed they always responded with an automated message most packages arrive the next day. Well it’s been two days and I still have not received my package, but no one seems to know the location of. Makes me question why I pay for prime membership, if the package can’t be delivered on time or even make it to my home. ### Analysis: categories: Service, Service, aspects: Delivery Time, Customer Support, sentiments: Negative, Negative )))

### Review: title: Orders, content: For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to get in touch with a customer representative is ridiculous, every time I send a message asking why my package is being delayed they always responded with an automated message most packages arrive the next day. Well it’s been two days and I still have not received my package, but no one seems to know the location of. Makes me question why I pay for prime membership, if the package can’t be delivered on time or even make it to my home. ### Analysis: categories: (Service, Service) aspects: (Delivery Time, Customer Support) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Orders, For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to get in touch with a customer representative is ridiculous, every time I send a message asking why my package is being delayed they always responded with an automated message most packages arrive the next day. Well it’s been two days and I still have not received my package, but no one seems to know the location of. Makes me question why I pay for prime membership, if the package can’t be delivered on time or even make it to my home. Output: Service - Delivery Time - Negative, Service - Customer Support - Negative $$$

Getting bored

Ok so my cousin and me like to play Clash of Clans but we like competition so it was way more funner but one time went on we thought of quitting and it was pretty hard to get the right base as time goes on it seems like we’re doing the same thing over and over again which is kind of boring if you ask me so I deleted the game for about two years and one year and I re-download it was fun but it hadn’t change over the past two or one year in the updates are not really that big it mostly cost money to buy stuff and the only thing you could enjoy in this game is when you spend money which I think you shouldn’t do that show me my cousin quit it because it was too boring it had no updates and repeating over the same thing in the game because you upgrade your Townhall keep on upgrading it then afterwards it’s not very fun because you keep on doing itI wouldn’t do it if you would spend money but if you would spend money on this game this game would be fun for you also try find other people to play with because you got competition and stuff you always want competition with your family members but great game though also when you try make another account to play it again it’s fun but also it takes a lot of time also it’s pretty easy to like level up your base but great game though I like this game a lot but I’m gonna start to be boring.

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Level Up, Competition, Updates, Fun, Time, Strategy, Money, Boredom

positive, positive, negative, neutral (initially positive, later negative), negative, negative, negative, negative

Gameplay - Level Up - positive, Gameplay - Competition - positive, Gameplay - Updates - negative, Gameplay - Fun - neutral (initially positive, later negative), Gameplay - Time - negative, Gameplay - Strategy - negative, Gameplay - Money - negative, Gameplay - Boredom - negative

### USER:Getting bored, Ok so my cousin and me like to play Clash of Clans but we like competition so it was way more funner but one time went on we thought of quitting and it was pretty hard to get the right base as time goes on it seems like we’re doing the same thing over and over again which is kind of boring if you ask me so I deleted the game for about two years and one year and I re-download it was fun but it hadn’t change over the past two or one year in the updates are not really that big it mostly cost money to buy stuff and the only thing you could enjoy in this game is when you spend money which I think you shouldn’t do that show me my cousin quit it because it was too boring it had no updates and repeating over the same thing in the game because you upgrade your Townhall keep on upgrading it then afterwards it’s not very fun because you keep on doing itI wouldn’t do it if you would spend money but if you would spend money on this game this game would be fun for you also try find other people to play with because you got competition and stuff you always want competition with your family members but great game though also when you try make another account to play it again it’s fun but also it takes a lot of time also it’s pretty easy to like level up your base but great game though I like this game a lot but I’m gonna start to be boring. ### ASSISTANT: Gameplay - Level Up - positive, Gameplay - Competition - positive, Gameplay - Updates - negative, Gameplay - Fun - neutral (initially positive, later negative), Gameplay - Time - negative, Gameplay - Strategy - negative, Gameplay - Money - negative, Gameplay - Boredom - negative )))

### Review: title: Getting bored, content: Ok so my cousin and me like to play Clash of Clans but we like competition so it was way more funner but one time went on we thought of quitting and it was pretty hard to get the right base as time goes on it seems like we’re doing the same thing over and over again which is kind of boring if you ask me so I deleted the game for about two years and one year and I re-download it was fun but it hadn’t change over the past two or one year in the updates are not really that big it mostly cost money to buy stuff and the only thing you could enjoy in this game is when you spend money which I think you shouldn’t do that show me my cousin quit it because it was too boring it had no updates and repeating over the same thing in the game because you upgrade your Townhall keep on upgrading it then afterwards it’s not very fun because you keep on doing itI wouldn’t do it if you would spend money but if you would spend money on this game this game would be fun for you also try find other people to play with because you got competition and stuff you always want competition with your family members but great game though also when you try make another account to play it again it’s fun but also it takes a lot of time also it’s pretty easy to like level up your base but great game though I like this game a lot but I’m gonna start to be boring. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Level Up, Competition, Updates, Fun, Time, Strategy, Money, Boredom, sentiments: positive, positive, negative, neutral (initially positive, later negative), negative, negative, negative, negative )))

### Review: title: Getting bored, content: Ok so my cousin and me like to play Clash of Clans but we like competition so it was way more funner but one time went on we thought of quitting and it was pretty hard to get the right base as time goes on it seems like we’re doing the same thing over and over again which is kind of boring if you ask me so I deleted the game for about two years and one year and I re-download it was fun but it hadn’t change over the past two or one year in the updates are not really that big it mostly cost money to buy stuff and the only thing you could enjoy in this game is when you spend money which I think you shouldn’t do that show me my cousin quit it because it was too boring it had no updates and repeating over the same thing in the game because you upgrade your Townhall keep on upgrading it then afterwards it’s not very fun because you keep on doing itI wouldn’t do it if you would spend money but if you would spend money on this game this game would be fun for you also try find other people to play with because you got competition and stuff you always want competition with your family members but great game though also when you try make another account to play it again it’s fun but also it takes a lot of time also it’s pretty easy to like level up your base but great game though I like this game a lot but I’m gonna start to be boring. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Level Up, Competition, Updates, Fun, Time, Strategy, Money, Boredom) sentiments: (positive, positive, negative, neutral (initially positive, later negative), negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Getting bored, Ok so my cousin and me like to play Clash of Clans but we like competition so it was way more funner but one time went on we thought of quitting and it was pretty hard to get the right base as time goes on it seems like we’re doing the same thing over and over again which is kind of boring if you ask me so I deleted the game for about two years and one year and I re-download it was fun but it hadn’t change over the past two or one year in the updates are not really that big it mostly cost money to buy stuff and the only thing you could enjoy in this game is when you spend money which I think you shouldn’t do that show me my cousin quit it because it was too boring it had no updates and repeating over the same thing in the game because you upgrade your Townhall keep on upgrading it then afterwards it’s not very fun because you keep on doing itI wouldn’t do it if you would spend money but if you would spend money on this game this game would be fun for you also try find other people to play with because you got competition and stuff you always want competition with your family members but great game though also when you try make another account to play it again it’s fun but also it takes a lot of time also it’s pretty easy to like level up your base but great game though I like this game a lot but I’m gonna start to be boring. Output: Gameplay - Level Up - positive, Gameplay - Competition - positive, Gameplay - Updates - negative, Gameplay - Fun - neutral (initially positive, later negative), Gameplay - Time - negative, Gameplay - Strategy - negative, Gameplay - Money - negative, Gameplay - Boredom - negative $$$

Never notifies my calls!!!

I really like using this app for free calls because it gives me the best connection when reaching my parents abroad. However, while I’m not sure if anyone else keeps facing this same problem, I never have the app to notify me the calls, whether my phone is on silent or not! Not to mention that it does the same even if I don’t “swipe up” the app on my iPhone. It goes the same with my parents, and usually I have no choice but to keep turning to a different app (which is building up its call connections real fast) to make a call abroad. Tbh, I really think Whatsapp should be focusing more on NOTIFYING (me) any calls rather than focusing on the feature similarly resembling that of Instagram/Snapchat stories.

App, App

Notification, Connectivity

Negative, Positive

App - Notification - Negative, App - Connectivity - Positive

### USER:Never notifies my calls!!!, I really like using this app for free calls because it gives me the best connection when reaching my parents abroad. However, while I’m not sure if anyone else keeps facing this same problem, I never have the app to notify me the calls, whether my phone is on silent or not! Not to mention that it does the same even if I don’t “swipe up” the app on my iPhone. It goes the same with my parents, and usually I have no choice but to keep turning to a different app (which is building up its call connections real fast) to make a call abroad. Tbh, I really think Whatsapp should be focusing more on NOTIFYING (me) any calls rather than focusing on the feature similarly resembling that of Instagram/Snapchat stories. ### ASSISTANT: App - Notification - Negative, App - Connectivity - Positive )))

### Review: title: Never notifies my calls!!!, content: I really like using this app for free calls because it gives me the best connection when reaching my parents abroad. However, while I’m not sure if anyone else keeps facing this same problem, I never have the app to notify me the calls, whether my phone is on silent or not! Not to mention that it does the same even if I don’t “swipe up” the app on my iPhone. It goes the same with my parents, and usually I have no choice but to keep turning to a different app (which is building up its call connections real fast) to make a call abroad. Tbh, I really think Whatsapp should be focusing more on NOTIFYING (me) any calls rather than focusing on the feature similarly resembling that of Instagram/Snapchat stories. ### Analysis: categories: App, App, aspects: Notification, Connectivity, sentiments: Negative, Positive )))

### Review: title: Never notifies my calls!!!, content: I really like using this app for free calls because it gives me the best connection when reaching my parents abroad. However, while I’m not sure if anyone else keeps facing this same problem, I never have the app to notify me the calls, whether my phone is on silent or not! Not to mention that it does the same even if I don’t “swipe up” the app on my iPhone. It goes the same with my parents, and usually I have no choice but to keep turning to a different app (which is building up its call connections real fast) to make a call abroad. Tbh, I really think Whatsapp should be focusing more on NOTIFYING (me) any calls rather than focusing on the feature similarly resembling that of Instagram/Snapchat stories. ### Analysis: categories: (App, App) aspects: (Notification, Connectivity) sentiments: (Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Never notifies my calls!!!, I really like using this app for free calls because it gives me the best connection when reaching my parents abroad. However, while I’m not sure if anyone else keeps facing this same problem, I never have the app to notify me the calls, whether my phone is on silent or not! Not to mention that it does the same even if I don’t “swipe up” the app on my iPhone. It goes the same with my parents, and usually I have no choice but to keep turning to a different app (which is building up its call connections real fast) to make a call abroad. Tbh, I really think Whatsapp should be focusing more on NOTIFYING (me) any calls rather than focusing on the feature similarly resembling that of Instagram/Snapchat stories. Output: App - Notification - Negative, App - Connectivity - Positive $$$

10 years of playing review, P.S. WHERE IS HALLOWEEN SOUND!!!!

Been playing this game since it came out. I was 13 when it did and I’m currently 23. There was a time when destroying army camps would destroy troops. A time where you could sell buildings too. Over my many years of playing this game. I have to say it’s extremely pay to win, but it’s doable without money if you put in the time. All upgrades are locked by time constraints and resource amounts. Which is way better than other games like clash royal. You can battle 50 times in CR and gain nothing once ur chests are complete. For this game, the more you battle, the more you progress. I mean waiting 18 days is awful and delays progression and don’t get me started on the walls… Even though there is so much to upgrade. If you put in the work, it’s doable. I’m fully maxed on this game aside from walls, and I havent spent more on this game then a monthly netflix subscription. If you are new to this game, they made it so easy to level up. Dont expect a max lvl base the first year but you can get close very fast. The battle pass is 1000% worth too. The graphics, the sound, even the trailers of this game are always on point. The developers do truly care about this game. I’ve been enjoying this game for 10 years and I’ll still play this game for another 10.

Gameplay, Gameplay, Gameplay, Gameplay

Upgrades, Troops, Progression, Battle Pass

positive, positive, positive, positive

Gameplay - Upgrades - positive, Gameplay - Troops - positive, Gameplay - Progression - positive, Gameplay - Battle Pass - positive

### USER:10 years of playing review, P.S. WHERE IS HALLOWEEN SOUND!!!!, Been playing this game since it came out. I was 13 when it did and I’m currently 23. There was a time when destroying army camps would destroy troops. A time where you could sell buildings too. Over my many years of playing this game. I have to say it’s extremely pay to win, but it’s doable without money if you put in the time. All upgrades are locked by time constraints and resource amounts. Which is way better than other games like clash royal. You can battle 50 times in CR and gain nothing once ur chests are complete. For this game, the more you battle, the more you progress. I mean waiting 18 days is awful and delays progression and don’t get me started on the walls… Even though there is so much to upgrade. If you put in the work, it’s doable. I’m fully maxed on this game aside from walls, and I havent spent more on this game then a monthly netflix subscription. If you are new to this game, they made it so easy to level up. Dont expect a max lvl base the first year but you can get close very fast. The battle pass is 1000% worth too. The graphics, the sound, even the trailers of this game are always on point. The developers do truly care about this game. I’ve been enjoying this game for 10 years and I’ll still play this game for another 10. ### ASSISTANT: Gameplay - Upgrades - positive, Gameplay - Troops - positive, Gameplay - Progression - positive, Gameplay - Battle Pass - positive )))

### Review: title: 10 years of playing review, P.S. WHERE IS HALLOWEEN SOUND!!!!, content: Been playing this game since it came out. I was 13 when it did and I’m currently 23. There was a time when destroying army camps would destroy troops. A time where you could sell buildings too. Over my many years of playing this game. I have to say it’s extremely pay to win, but it’s doable without money if you put in the time. All upgrades are locked by time constraints and resource amounts. Which is way better than other games like clash royal. You can battle 50 times in CR and gain nothing once ur chests are complete. For this game, the more you battle, the more you progress. I mean waiting 18 days is awful and delays progression and don’t get me started on the walls… Even though there is so much to upgrade. If you put in the work, it’s doable. I’m fully maxed on this game aside from walls, and I havent spent more on this game then a monthly netflix subscription. If you are new to this game, they made it so easy to level up. Dont expect a max lvl base the first year but you can get close very fast. The battle pass is 1000% worth too. The graphics, the sound, even the trailers of this game are always on point. The developers do truly care about this game. I’ve been enjoying this game for 10 years and I’ll still play this game for another 10. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, aspects: Upgrades, Troops, Progression, Battle Pass, sentiments: positive, positive, positive, positive )))

### Review: title: 10 years of playing review, P.S. WHERE IS HALLOWEEN SOUND!!!!, content: Been playing this game since it came out. I was 13 when it did and I’m currently 23. There was a time when destroying army camps would destroy troops. A time where you could sell buildings too. Over my many years of playing this game. I have to say it’s extremely pay to win, but it’s doable without money if you put in the time. All upgrades are locked by time constraints and resource amounts. Which is way better than other games like clash royal. You can battle 50 times in CR and gain nothing once ur chests are complete. For this game, the more you battle, the more you progress. I mean waiting 18 days is awful and delays progression and don’t get me started on the walls… Even though there is so much to upgrade. If you put in the work, it’s doable. I’m fully maxed on this game aside from walls, and I havent spent more on this game then a monthly netflix subscription. If you are new to this game, they made it so easy to level up. Dont expect a max lvl base the first year but you can get close very fast. The battle pass is 1000% worth too. The graphics, the sound, even the trailers of this game are always on point. The developers do truly care about this game. I’ve been enjoying this game for 10 years and I’ll still play this game for another 10. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Upgrades, Troops, Progression, Battle Pass) sentiments: (positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: 10 years of playing review, P.S. WHERE IS HALLOWEEN SOUND!!!!, Been playing this game since it came out. I was 13 when it did and I’m currently 23. There was a time when destroying army camps would destroy troops. A time where you could sell buildings too. Over my many years of playing this game. I have to say it’s extremely pay to win, but it’s doable without money if you put in the time. All upgrades are locked by time constraints and resource amounts. Which is way better than other games like clash royal. You can battle 50 times in CR and gain nothing once ur chests are complete. For this game, the more you battle, the more you progress. I mean waiting 18 days is awful and delays progression and don’t get me started on the walls… Even though there is so much to upgrade. If you put in the work, it’s doable. I’m fully maxed on this game aside from walls, and I havent spent more on this game then a monthly netflix subscription. If you are new to this game, they made it so easy to level up. Dont expect a max lvl base the first year but you can get close very fast. The battle pass is 1000% worth too. The graphics, the sound, even the trailers of this game are always on point. The developers do truly care about this game. I’ve been enjoying this game for 10 years and I’ll still play this game for another 10. Output: Gameplay - Upgrades - positive, Gameplay - Troops - positive, Gameplay - Progression - positive, Gameplay - Battle Pass - positive $$$

I love this game, but I have a suggestion

This is one of the best games I have played, but I just thought of a cool idea. So, let’s assume this scenario: your upgrading to town hall 14, but it takes 17 days. Now, you don’t want to wait that long. So I thought of a solution. If you have any other free builders, it could go quicker. By that I mean if you want to upgrade something that takes six days, and you have six builders, you can have multiple builders working on the same thing. So if you have all six builders on that one upgrade, it will only take one day rather than six. So if you have all 6 builders, upgrading to town hall 14 would only take 2.83 days. I also think this would be really helpful in completing the game. This was just an idea I had. So again, 1 builder is not quicker, 2 builders is 2x quicker, 3 is 3x quicker, four is 4x quicker, five is 5x quicker and six is 6x quicker. I think this would be a really cool feature. Keep making awesome updates!

Game

Idea

Positive

Game - Idea - Positive

### USER:I love this game, but I have a suggestion, This is one of the best games I have played, but I just thought of a cool idea. So, let’s assume this scenario: your upgrading to town hall 14, but it takes 17 days. Now, you don’t want to wait that long. So I thought of a solution. If you have any other free builders, it could go quicker. By that I mean if you want to upgrade something that takes six days, and you have six builders, you can have multiple builders working on the same thing. So if you have all six builders on that one upgrade, it will only take one day rather than six. So if you have all 6 builders, upgrading to town hall 14 would only take 2.83 days. I also think this would be really helpful in completing the game. This was just an idea I had. So again, 1 builder is not quicker, 2 builders is 2x quicker, 3 is 3x quicker, four is 4x quicker, five is 5x quicker and six is 6x quicker. I think this would be a really cool feature. Keep making awesome updates! ### ASSISTANT: Game - Idea - Positive )))

### Review: title: I love this game, but I have a suggestion, content: This is one of the best games I have played, but I just thought of a cool idea. So, let’s assume this scenario: your upgrading to town hall 14, but it takes 17 days. Now, you don’t want to wait that long. So I thought of a solution. If you have any other free builders, it could go quicker. By that I mean if you want to upgrade something that takes six days, and you have six builders, you can have multiple builders working on the same thing. So if you have all six builders on that one upgrade, it will only take one day rather than six. So if you have all 6 builders, upgrading to town hall 14 would only take 2.83 days. I also think this would be really helpful in completing the game. This was just an idea I had. So again, 1 builder is not quicker, 2 builders is 2x quicker, 3 is 3x quicker, four is 4x quicker, five is 5x quicker and six is 6x quicker. I think this would be a really cool feature. Keep making awesome updates! ### Analysis: categories: Game, aspects: Idea, sentiments: Positive )))

### Review: title: I love this game, but I have a suggestion, content: This is one of the best games I have played, but I just thought of a cool idea. So, let’s assume this scenario: your upgrading to town hall 14, but it takes 17 days. Now, you don’t want to wait that long. So I thought of a solution. If you have any other free builders, it could go quicker. By that I mean if you want to upgrade something that takes six days, and you have six builders, you can have multiple builders working on the same thing. So if you have all six builders on that one upgrade, it will only take one day rather than six. So if you have all 6 builders, upgrading to town hall 14 would only take 2.83 days. I also think this would be really helpful in completing the game. This was just an idea I had. So again, 1 builder is not quicker, 2 builders is 2x quicker, 3 is 3x quicker, four is 4x quicker, five is 5x quicker and six is 6x quicker. I think this would be a really cool feature. Keep making awesome updates! ### Analysis: categories: (Game) aspects: (Idea) sentiments: (Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I love this game, but I have a suggestion, This is one of the best games I have played, but I just thought of a cool idea. So, let’s assume this scenario: your upgrading to town hall 14, but it takes 17 days. Now, you don’t want to wait that long. So I thought of a solution. If you have any other free builders, it could go quicker. By that I mean if you want to upgrade something that takes six days, and you have six builders, you can have multiple builders working on the same thing. So if you have all six builders on that one upgrade, it will only take one day rather than six. So if you have all 6 builders, upgrading to town hall 14 would only take 2.83 days. I also think this would be really helpful in completing the game. This was just an idea I had. So again, 1 builder is not quicker, 2 builders is 2x quicker, 3 is 3x quicker, four is 4x quicker, five is 5x quicker and six is 6x quicker. I think this would be a really cool feature. Keep making awesome updates! Output: Game - Idea - Positive $$$

Recent updates are trending downwards

I have an art account on Instagram. I don’t have a huge following, but last year I made 1,000 followers and I was SO excited! My art account has been growing at a good, steady pace, and I had a lot of engagement on my posts! Maybe not as much as I should’ve been having, but a good amount! My posts were clearing the triple digits in likes, and I got comments consistently! It really pushed me to get better and better with my art, and I enjoyed being active with my account! But a year later and my account is stagnating. Not through any fault of my own either. I have been doing the same things and been consistently been getting less and less interaction. The constant changes in the algorithm are so hard to keep up with, and make it so hard for art accounts to grow at all. It’s made me question my merit as an artist because I look at my numbers and realize that ive gotten set back a LOT since last year. Ive got around the same amount of followers, but I’m lucky if I clear 50 likes on a post. It’s really disheartening to think that with their new updates, Instagram is trying to become tik tok instead of being a place of its own, and fostering a good environment for the creators who use it. Ive stated looking into alternatives, and I suggust you do too. Dont get this app

App

Algorithm

Negative

Algorithm - Features - negative, Growth - Community - negative

### USER:Recent updates are trending downwards, I have an art account on Instagram. I don’t have a huge following, but last year I made 1,000 followers and I was SO excited! My art account has been growing at a good, steady pace, and I had a lot of engagement on my posts! Maybe not as much as I should’ve been having, but a good amount! My posts were clearing the triple digits in likes, and I got comments consistently! It really pushed me to get better and better with my art, and I enjoyed being active with my account! But a year later and my account is stagnating. Not through any fault of my own either. I have been doing the same things and been consistently been getting less and less interaction. The constant changes in the algorithm are so hard to keep up with, and make it so hard for art accounts to grow at all. It’s made me question my merit as an artist because I look at my numbers and realize that ive gotten set back a LOT since last year. Ive got around the same amount of followers, but I’m lucky if I clear 50 likes on a post. It’s really disheartening to think that with their new updates, Instagram is trying to become tik tok instead of being a place of its own, and fostering a good environment for the creators who use it. Ive stated looking into alternatives, and I suggust you do too. Dont get this app ### ASSISTANT: Algorithm - Features - negative, Growth - Community - negative )))

### Review: title: Recent updates are trending downwards, content: I have an art account on Instagram. I don’t have a huge following, but last year I made 1,000 followers and I was SO excited! My art account has been growing at a good, steady pace, and I had a lot of engagement on my posts! Maybe not as much as I should’ve been having, but a good amount! My posts were clearing the triple digits in likes, and I got comments consistently! It really pushed me to get better and better with my art, and I enjoyed being active with my account! But a year later and my account is stagnating. Not through any fault of my own either. I have been doing the same things and been consistently been getting less and less interaction. The constant changes in the algorithm are so hard to keep up with, and make it so hard for art accounts to grow at all. It’s made me question my merit as an artist because I look at my numbers and realize that ive gotten set back a LOT since last year. Ive got around the same amount of followers, but I’m lucky if I clear 50 likes on a post. It’s really disheartening to think that with their new updates, Instagram is trying to become tik tok instead of being a place of its own, and fostering a good environment for the creators who use it. Ive stated looking into alternatives, and I suggust you do too. Dont get this app ### Analysis: categories: App, aspects: Algorithm, sentiments: Negative )))

### Review: title: Recent updates are trending downwards, content: I have an art account on Instagram. I don’t have a huge following, but last year I made 1,000 followers and I was SO excited! My art account has been growing at a good, steady pace, and I had a lot of engagement on my posts! Maybe not as much as I should’ve been having, but a good amount! My posts were clearing the triple digits in likes, and I got comments consistently! It really pushed me to get better and better with my art, and I enjoyed being active with my account! But a year later and my account is stagnating. Not through any fault of my own either. I have been doing the same things and been consistently been getting less and less interaction. The constant changes in the algorithm are so hard to keep up with, and make it so hard for art accounts to grow at all. It’s made me question my merit as an artist because I look at my numbers and realize that ive gotten set back a LOT since last year. Ive got around the same amount of followers, but I’m lucky if I clear 50 likes on a post. It’s really disheartening to think that with their new updates, Instagram is trying to become tik tok instead of being a place of its own, and fostering a good environment for the creators who use it. Ive stated looking into alternatives, and I suggust you do too. Dont get this app ### Analysis: categories: (App) aspects: (Algorithm) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Recent updates are trending downwards, I have an art account on Instagram. I don’t have a huge following, but last year I made 1,000 followers and I was SO excited! My art account has been growing at a good, steady pace, and I had a lot of engagement on my posts! Maybe not as much as I should’ve been having, but a good amount! My posts were clearing the triple digits in likes, and I got comments consistently! It really pushed me to get better and better with my art, and I enjoyed being active with my account! But a year later and my account is stagnating. Not through any fault of my own either. I have been doing the same things and been consistently been getting less and less interaction. The constant changes in the algorithm are so hard to keep up with, and make it so hard for art accounts to grow at all. It’s made me question my merit as an artist because I look at my numbers and realize that ive gotten set back a LOT since last year. Ive got around the same amount of followers, but I’m lucky if I clear 50 likes on a post. It’s really disheartening to think that with their new updates, Instagram is trying to become tik tok instead of being a place of its own, and fostering a good environment for the creators who use it. Ive stated looking into alternatives, and I suggust you do too. Dont get this app Output: Algorithm - Features - negative, Growth - Community - negative $$$

Worked from Rome Italy...

My wife & I were recently dog & cat sitting for customers of ours; they asked us to get What’s App on our iPhones so they wouldn’t have data charges traveling in Europe, they said., , The app worked well and easily on my iPhone XR and wife’s iPhone 5, sending both text and annotated pix of what animals were doing to them., , Later, after our customers returned home, and i took slo-mo of their young son’s catapult project (inspired by the Rome trip) shooting marbles (very competently!), they asked me to send the iPhone MOV video by What’s App instead of texting it, (they have Androids) — since they have trouble receiving & playing iPhone video

Communication, Functionality, User Interface, Communication

Sending Text, Functionality, User Experience, Sending Video

positive, positive, positive, positive

Communication - Sending Text - positive, Functionality - Functionality - positive, User Interface - User Experience - positive, Communication - Sending Video - positive

### USER:Worked from Rome Italy..., My wife & I were recently dog & cat sitting for customers of ours; they asked us to get What’s App on our iPhones so they wouldn’t have data charges traveling in Europe, they said., , The app worked well and easily on my iPhone XR and wife’s iPhone 5, sending both text and annotated pix of what animals were doing to them., , Later, after our customers returned home, and i took slo-mo of their young son’s catapult project (inspired by the Rome trip) shooting marbles (very competently!), they asked me to send the iPhone MOV video by What’s App instead of texting it, (they have Androids) — since they have trouble receiving & playing iPhone video ### ASSISTANT: Communication - Sending Text - positive, Functionality - Functionality - positive, User Interface - User Experience - positive, Communication - Sending Video - positive )))

### Review: title: Worked from Rome Italy..., content: My wife & I were recently dog & cat sitting for customers of ours; they asked us to get What’s App on our iPhones so they wouldn’t have data charges traveling in Europe, they said., , The app worked well and easily on my iPhone XR and wife’s iPhone 5, sending both text and annotated pix of what animals were doing to them., , Later, after our customers returned home, and i took slo-mo of their young son’s catapult project (inspired by the Rome trip) shooting marbles (very competently!), they asked me to send the iPhone MOV video by What’s App instead of texting it, (they have Androids) — since they have trouble receiving & playing iPhone video ### Analysis: categories: Communication, Functionality, User Interface, Communication, aspects: Sending Text, Functionality, User Experience, Sending Video, sentiments: positive, positive, positive, positive )))

### Review: title: Worked from Rome Italy..., content: My wife & I were recently dog & cat sitting for customers of ours; they asked us to get What’s App on our iPhones so they wouldn’t have data charges traveling in Europe, they said., , The app worked well and easily on my iPhone XR and wife’s iPhone 5, sending both text and annotated pix of what animals were doing to them., , Later, after our customers returned home, and i took slo-mo of their young son’s catapult project (inspired by the Rome trip) shooting marbles (very competently!), they asked me to send the iPhone MOV video by What’s App instead of texting it, (they have Androids) — since they have trouble receiving & playing iPhone video ### Analysis: categories: (Communication, Functionality, User Interface, Communication) aspects: (Sending Text, Functionality, User Experience, Sending Video) sentiments: (positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Worked from Rome Italy..., My wife & I were recently dog & cat sitting for customers of ours; they asked us to get What’s App on our iPhones so they wouldn’t have data charges traveling in Europe, they said., , The app worked well and easily on my iPhone XR and wife’s iPhone 5, sending both text and annotated pix of what animals were doing to them., , Later, after our customers returned home, and i took slo-mo of their young son’s catapult project (inspired by the Rome trip) shooting marbles (very competently!), they asked me to send the iPhone MOV video by What’s App instead of texting it, (they have Androids) — since they have trouble receiving & playing iPhone video Output: Communication - Sending Text - positive, Functionality - Functionality - positive, User Interface - User Experience - positive, Communication - Sending Video - positive $$$

Babbel hates conservatives!

I saw what Babbel said on Twitter about conservatives, Tucker Carlson’s show, and people who watch Fox News as being something they can’t tolerate. , So, if you don’t want people who have any kind of opinions other than your own, and you hate anyone who doesn’t think like you do, then, you hate me. , I am for freedom -free speech, diverse opinions, and freedom of expression. Calling people evil and disrespecting them because they have a different point of view than you do is anti-American. The intimidation and threats of the sleeping giants people on Twitter matter to you more than your customers. The hateful things they say and encourage people to do against those with alternative political views are something with which I wouldn’t want my company associated. , I don’t wish to have your app anymore., Greatly disappointed in Babbel’s intolerance.

Politics

Company Values

Negative

Politics - Company Values - Negative

### USER:Babbel hates conservatives!, I saw what Babbel said on Twitter about conservatives, Tucker Carlson’s show, and people who watch Fox News as being something they can’t tolerate. , So, if you don’t want people who have any kind of opinions other than your own, and you hate anyone who doesn’t think like you do, then, you hate me. , I am for freedom -free speech, diverse opinions, and freedom of expression. Calling people evil and disrespecting them because they have a different point of view than you do is anti-American. The intimidation and threats of the sleeping giants people on Twitter matter to you more than your customers. The hateful things they say and encourage people to do against those with alternative political views are something with which I wouldn’t want my company associated. , I don’t wish to have your app anymore., Greatly disappointed in Babbel’s intolerance. ### ASSISTANT: Politics - Company Values - Negative )))

### Review: title: Babbel hates conservatives!, content: I saw what Babbel said on Twitter about conservatives, Tucker Carlson’s show, and people who watch Fox News as being something they can’t tolerate. , So, if you don’t want people who have any kind of opinions other than your own, and you hate anyone who doesn’t think like you do, then, you hate me. , I am for freedom -free speech, diverse opinions, and freedom of expression. Calling people evil and disrespecting them because they have a different point of view than you do is anti-American. The intimidation and threats of the sleeping giants people on Twitter matter to you more than your customers. The hateful things they say and encourage people to do against those with alternative political views are something with which I wouldn’t want my company associated. , I don’t wish to have your app anymore., Greatly disappointed in Babbel’s intolerance. ### Analysis: categories: Politics, aspects: Company Values, sentiments: Negative )))

### Review: title: Babbel hates conservatives!, content: I saw what Babbel said on Twitter about conservatives, Tucker Carlson’s show, and people who watch Fox News as being something they can’t tolerate. , So, if you don’t want people who have any kind of opinions other than your own, and you hate anyone who doesn’t think like you do, then, you hate me. , I am for freedom -free speech, diverse opinions, and freedom of expression. Calling people evil and disrespecting them because they have a different point of view than you do is anti-American. The intimidation and threats of the sleeping giants people on Twitter matter to you more than your customers. The hateful things they say and encourage people to do against those with alternative political views are something with which I wouldn’t want my company associated. , I don’t wish to have your app anymore., Greatly disappointed in Babbel’s intolerance. ### Analysis: categories: (Politics) aspects: (Company Values) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Babbel hates conservatives!, I saw what Babbel said on Twitter about conservatives, Tucker Carlson’s show, and people who watch Fox News as being something they can’t tolerate. , So, if you don’t want people who have any kind of opinions other than your own, and you hate anyone who doesn’t think like you do, then, you hate me. , I am for freedom -free speech, diverse opinions, and freedom of expression. Calling people evil and disrespecting them because they have a different point of view than you do is anti-American. The intimidation and threats of the sleeping giants people on Twitter matter to you more than your customers. The hateful things they say and encourage people to do against those with alternative political views are something with which I wouldn’t want my company associated. , I don’t wish to have your app anymore., Greatly disappointed in Babbel’s intolerance. Output: Politics - Company Values - Negative $$$

Have played for a couple years

I’ve been playing this game for years. I can’t stay away from it. It hits dry repetitive phases but something will get updated and that love to grind comes rushing back in. Right away you should know this isn’t a game you can just get on whenever and progress. You do have to get on every day or two to progress. I feel like that’s why most people quit. They get through the first few town halls thinking it’s easy and then get frustrated when you have to start saving for upgrades. So if you like a challenge this game is for you. There’s just so many things you can do, attack strategies to learn, base load outs to create. Endless possibilities. The only complaint I have is builder base. I feel like it was unnecessary. I only really use it for the gem mine. The fact that you can’t get loot every time you raid keeps me away. Hopefully Otto getting added will help me get back into it. For that extra builder I mean. Also maybe not have builder wack on a glass storage container with a hammer?😂 lol anyway thanks for the memories supercell and happy clashing.

App, App, App, App, App, App, App, App, App

Gameplay, Progression, Challenge, Variety, Builder Base, Gem Mine, Loot, Otto, Builder

Positive, Positive, Positive, Positive, Negative, Positive, Negative, Positive, Negative

App - Gameplay - Positive, App - Progression - Positive, App - Challenge - Positive, App - Variety - Positive, App - Builder Base - Negative, App - Gem Mine - Positive, App - Loot - Negative, App - Otto - Positive, App - Builder - Negative

### USER:Have played for a couple years, I’ve been playing this game for years. I can’t stay away from it. It hits dry repetitive phases but something will get updated and that love to grind comes rushing back in. Right away you should know this isn’t a game you can just get on whenever and progress. You do have to get on every day or two to progress. I feel like that’s why most people quit. They get through the first few town halls thinking it’s easy and then get frustrated when you have to start saving for upgrades. So if you like a challenge this game is for you. There’s just so many things you can do, attack strategies to learn, base load outs to create. Endless possibilities. The only complaint I have is builder base. I feel like it was unnecessary. I only really use it for the gem mine. The fact that you can’t get loot every time you raid keeps me away. Hopefully Otto getting added will help me get back into it. For that extra builder I mean. Also maybe not have builder wack on a glass storage container with a hammer?😂 lol anyway thanks for the memories supercell and happy clashing. ### ASSISTANT: App - Gameplay - Positive, App - Progression - Positive, App - Challenge - Positive, App - Variety - Positive, App - Builder Base - Negative, App - Gem Mine - Positive, App - Loot - Negative, App - Otto - Positive, App - Builder - Negative )))

### Review: title: Have played for a couple years, content: I’ve been playing this game for years. I can’t stay away from it. It hits dry repetitive phases but something will get updated and that love to grind comes rushing back in. Right away you should know this isn’t a game you can just get on whenever and progress. You do have to get on every day or two to progress. I feel like that’s why most people quit. They get through the first few town halls thinking it’s easy and then get frustrated when you have to start saving for upgrades. So if you like a challenge this game is for you. There’s just so many things you can do, attack strategies to learn, base load outs to create. Endless possibilities. The only complaint I have is builder base. I feel like it was unnecessary. I only really use it for the gem mine. The fact that you can’t get loot every time you raid keeps me away. Hopefully Otto getting added will help me get back into it. For that extra builder I mean. Also maybe not have builder wack on a glass storage container with a hammer?😂 lol anyway thanks for the memories supercell and happy clashing. ### Analysis: categories: App, App, App, App, App, App, App, App, App, aspects: Gameplay, Progression, Challenge, Variety, Builder Base, Gem Mine, Loot, Otto, Builder, sentiments: Positive, Positive, Positive, Positive, Negative, Positive, Negative, Positive, Negative )))

### Review: title: Have played for a couple years, content: I’ve been playing this game for years. I can’t stay away from it. It hits dry repetitive phases but something will get updated and that love to grind comes rushing back in. Right away you should know this isn’t a game you can just get on whenever and progress. You do have to get on every day or two to progress. I feel like that’s why most people quit. They get through the first few town halls thinking it’s easy and then get frustrated when you have to start saving for upgrades. So if you like a challenge this game is for you. There’s just so many things you can do, attack strategies to learn, base load outs to create. Endless possibilities. The only complaint I have is builder base. I feel like it was unnecessary. I only really use it for the gem mine. The fact that you can’t get loot every time you raid keeps me away. Hopefully Otto getting added will help me get back into it. For that extra builder I mean. Also maybe not have builder wack on a glass storage container with a hammer?😂 lol anyway thanks for the memories supercell and happy clashing. ### Analysis: categories: (App, App, App, App, App, App, App, App, App) aspects: (Gameplay, Progression, Challenge, Variety, Builder Base, Gem Mine, Loot, Otto, Builder) sentiments: (Positive, Positive, Positive, Positive, Negative, Positive, Negative, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Have played for a couple years, I’ve been playing this game for years. I can’t stay away from it. It hits dry repetitive phases but something will get updated and that love to grind comes rushing back in. Right away you should know this isn’t a game you can just get on whenever and progress. You do have to get on every day or two to progress. I feel like that’s why most people quit. They get through the first few town halls thinking it’s easy and then get frustrated when you have to start saving for upgrades. So if you like a challenge this game is for you. There’s just so many things you can do, attack strategies to learn, base load outs to create. Endless possibilities. The only complaint I have is builder base. I feel like it was unnecessary. I only really use it for the gem mine. The fact that you can’t get loot every time you raid keeps me away. Hopefully Otto getting added will help me get back into it. For that extra builder I mean. Also maybe not have builder wack on a glass storage container with a hammer?😂 lol anyway thanks for the memories supercell and happy clashing. Output: App - Gameplay - Positive, App - Progression - Positive, App - Challenge - Positive, App - Variety - Positive, App - Builder Base - Negative, App - Gem Mine - Positive, App - Loot - Negative, App - Otto - Positive, App - Builder - Negative $$$

No sharing

I noticed a difference between the phone version and the ipad version of this app. I cannot share any tracking information if I use the ipad version. Only when I use my iphone can I share the tracking info. It would be great if the ipad version had the ability to let you share tracking. Today I wanted to share this info on an order that is shipped. I tried to do this on my ipad and could not see the option. When I went to do this using my iphone, I saw that suddenly I could share tracking. Why can’t I do this on both devices? Why can I only share tracking info if I use this app on my phone?

App, App

Sharing, Sharing

negative, positive

App - Sharing - negative, App - Sharing - positive

### USER:No sharing, I noticed a difference between the phone version and the ipad version of this app. I cannot share any tracking information if I use the ipad version. Only when I use my iphone can I share the tracking info. It would be great if the ipad version had the ability to let you share tracking. Today I wanted to share this info on an order that is shipped. I tried to do this on my ipad and could not see the option. When I went to do this using my iphone, I saw that suddenly I could share tracking. Why can’t I do this on both devices? Why can I only share tracking info if I use this app on my phone? ### ASSISTANT: App - Sharing - negative, App - Sharing - positive )))

### Review: title: No sharing, content: I noticed a difference between the phone version and the ipad version of this app. I cannot share any tracking information if I use the ipad version. Only when I use my iphone can I share the tracking info. It would be great if the ipad version had the ability to let you share tracking. Today I wanted to share this info on an order that is shipped. I tried to do this on my ipad and could not see the option. When I went to do this using my iphone, I saw that suddenly I could share tracking. Why can’t I do this on both devices? Why can I only share tracking info if I use this app on my phone? ### Analysis: categories: App, App, aspects: Sharing, Sharing, sentiments: negative, positive )))

### Review: title: No sharing, content: I noticed a difference between the phone version and the ipad version of this app. I cannot share any tracking information if I use the ipad version. Only when I use my iphone can I share the tracking info. It would be great if the ipad version had the ability to let you share tracking. Today I wanted to share this info on an order that is shipped. I tried to do this on my ipad and could not see the option. When I went to do this using my iphone, I saw that suddenly I could share tracking. Why can’t I do this on both devices? Why can I only share tracking info if I use this app on my phone? ### Analysis: categories: (App, App) aspects: (Sharing, Sharing) sentiments: (negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: No sharing, I noticed a difference between the phone version and the ipad version of this app. I cannot share any tracking information if I use the ipad version. Only when I use my iphone can I share the tracking info. It would be great if the ipad version had the ability to let you share tracking. Today I wanted to share this info on an order that is shipped. I tried to do this on my ipad and could not see the option. When I went to do this using my iphone, I saw that suddenly I could share tracking. Why can’t I do this on both devices? Why can I only share tracking info if I use this app on my phone? Output: App - Sharing - negative, App - Sharing - positive $$$

Unfair!

Please stop deleting fan pages. It’s unacceptable. You are deleting pages with followers with over 1k to 15k how does that make sense?! Why aren’t you deleting accounts that people don’t even use that are just sitting around not accounts that are used everyday and are posting and liking and sharing?! It makes no sense why you would shut down a page that worked so hard to gain the following it did. It’s not like we are impersonating the people we make accounts about we post edits and make video edits of them you can clearly see when you look at the posts and not just the profile pictures and bios. It takes time out of these peoples days to make these edits and they really care about them you can’t just act like you don’t care about your audience using your app and if you don’t that’s bull. I can tell that you are clearly using some sort of computer system to do this because it’s all sorts of messed up and I hope it gets fixed because I love Instagram and I have three accounts that I use everyday. Two of which are personal but the other one is a fan account that I have built up a following on and I have no clue what I would do if I lost it. I would probably never make another fan account or even personally delete my other accounts because I would’ve so upset. Please let people have the accounts back this is not fair at all!

App

Functionality

Negative

Social Media - Deleting Pages - Negative

### USER:Unfair!, Please stop deleting fan pages. It’s unacceptable. You are deleting pages with followers with over 1k to 15k how does that make sense?! Why aren’t you deleting accounts that people don’t even use that are just sitting around not accounts that are used everyday and are posting and liking and sharing?! It makes no sense why you would shut down a page that worked so hard to gain the following it did. It’s not like we are impersonating the people we make accounts about we post edits and make video edits of them you can clearly see when you look at the posts and not just the profile pictures and bios. It takes time out of these peoples days to make these edits and they really care about them you can’t just act like you don’t care about your audience using your app and if you don’t that’s bull. I can tell that you are clearly using some sort of computer system to do this because it’s all sorts of messed up and I hope it gets fixed because I love Instagram and I have three accounts that I use everyday. Two of which are personal but the other one is a fan account that I have built up a following on and I have no clue what I would do if I lost it. I would probably never make another fan account or even personally delete my other accounts because I would’ve so upset. Please let people have the accounts back this is not fair at all! ### ASSISTANT: Social Media - Deleting Pages - Negative )))

### Review: title: Unfair!, content: Please stop deleting fan pages. It’s unacceptable. You are deleting pages with followers with over 1k to 15k how does that make sense?! Why aren’t you deleting accounts that people don’t even use that are just sitting around not accounts that are used everyday and are posting and liking and sharing?! It makes no sense why you would shut down a page that worked so hard to gain the following it did. It’s not like we are impersonating the people we make accounts about we post edits and make video edits of them you can clearly see when you look at the posts and not just the profile pictures and bios. It takes time out of these peoples days to make these edits and they really care about them you can’t just act like you don’t care about your audience using your app and if you don’t that’s bull. I can tell that you are clearly using some sort of computer system to do this because it’s all sorts of messed up and I hope it gets fixed because I love Instagram and I have three accounts that I use everyday. Two of which are personal but the other one is a fan account that I have built up a following on and I have no clue what I would do if I lost it. I would probably never make another fan account or even personally delete my other accounts because I would’ve so upset. Please let people have the accounts back this is not fair at all! ### Analysis: categories: App, aspects: Functionality, sentiments: Negative )))

### Review: title: Unfair!, content: Please stop deleting fan pages. It’s unacceptable. You are deleting pages with followers with over 1k to 15k how does that make sense?! Why aren’t you deleting accounts that people don’t even use that are just sitting around not accounts that are used everyday and are posting and liking and sharing?! It makes no sense why you would shut down a page that worked so hard to gain the following it did. It’s not like we are impersonating the people we make accounts about we post edits and make video edits of them you can clearly see when you look at the posts and not just the profile pictures and bios. It takes time out of these peoples days to make these edits and they really care about them you can’t just act like you don’t care about your audience using your app and if you don’t that’s bull. I can tell that you are clearly using some sort of computer system to do this because it’s all sorts of messed up and I hope it gets fixed because I love Instagram and I have three accounts that I use everyday. Two of which are personal but the other one is a fan account that I have built up a following on and I have no clue what I would do if I lost it. I would probably never make another fan account or even personally delete my other accounts because I would’ve so upset. Please let people have the accounts back this is not fair at all! ### Analysis: categories: (App) aspects: (Functionality) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Unfair!, Please stop deleting fan pages. It’s unacceptable. You are deleting pages with followers with over 1k to 15k how does that make sense?! Why aren’t you deleting accounts that people don’t even use that are just sitting around not accounts that are used everyday and are posting and liking and sharing?! It makes no sense why you would shut down a page that worked so hard to gain the following it did. It’s not like we are impersonating the people we make accounts about we post edits and make video edits of them you can clearly see when you look at the posts and not just the profile pictures and bios. It takes time out of these peoples days to make these edits and they really care about them you can’t just act like you don’t care about your audience using your app and if you don’t that’s bull. I can tell that you are clearly using some sort of computer system to do this because it’s all sorts of messed up and I hope it gets fixed because I love Instagram and I have three accounts that I use everyday. Two of which are personal but the other one is a fan account that I have built up a following on and I have no clue what I would do if I lost it. I would probably never make another fan account or even personally delete my other accounts because I would’ve so upset. Please let people have the accounts back this is not fair at all! Output: Social Media - Deleting Pages - Negative $$$

Not a good app for learning quick travel phrases

I expected Babbel beginners’ course to focus more on the traveler who wants to become comfortable in a traveling situation. I had several years of French in high school and college 50 years ago and thought I could brush up with helpful travel conversation. However, halfway through, it appears more suitable to a younger person who might be doing an exchange for school. I wish they’d offer a travelers’ course that doesn’t focus on verb tenses and other French grammar nuances. It also has a heavy focus on writing (plural, gender endings), rather than speaking. I will continue to the end of the first beginner’s course but am not hopeful that I will get much help for my trip.

Learning, Learning, Learning, Learning, Learning, Learning

Focus, Course, Suitability, Grammar, Writing, Helpfulness

Negative, Negative, Negative, Negative, Negative, Negative

Learning - Focus - Negative, Learning - Course - Negative, Learning - Suitability - Negative, Learning - Grammar - Negative, Learning - Writing - Negative, Learning - Helpfulness - Negative

### USER:Not a good app for learning quick travel phrases, I expected Babbel beginners’ course to focus more on the traveler who wants to become comfortable in a traveling situation. I had several years of French in high school and college 50 years ago and thought I could brush up with helpful travel conversation. However, halfway through, it appears more suitable to a younger person who might be doing an exchange for school. I wish they’d offer a travelers’ course that doesn’t focus on verb tenses and other French grammar nuances. It also has a heavy focus on writing (plural, gender endings), rather than speaking. I will continue to the end of the first beginner’s course but am not hopeful that I will get much help for my trip. ### ASSISTANT: Learning - Focus - Negative, Learning - Course - Negative, Learning - Suitability - Negative, Learning - Grammar - Negative, Learning - Writing - Negative, Learning - Helpfulness - Negative )))

### Review: title: Not a good app for learning quick travel phrases, content: I expected Babbel beginners’ course to focus more on the traveler who wants to become comfortable in a traveling situation. I had several years of French in high school and college 50 years ago and thought I could brush up with helpful travel conversation. However, halfway through, it appears more suitable to a younger person who might be doing an exchange for school. I wish they’d offer a travelers’ course that doesn’t focus on verb tenses and other French grammar nuances. It also has a heavy focus on writing (plural, gender endings), rather than speaking. I will continue to the end of the first beginner’s course but am not hopeful that I will get much help for my trip. ### Analysis: categories: Learning, Learning, Learning, Learning, Learning, Learning, aspects: Focus, Course, Suitability, Grammar, Writing, Helpfulness, sentiments: Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Not a good app for learning quick travel phrases, content: I expected Babbel beginners’ course to focus more on the traveler who wants to become comfortable in a traveling situation. I had several years of French in high school and college 50 years ago and thought I could brush up with helpful travel conversation. However, halfway through, it appears more suitable to a younger person who might be doing an exchange for school. I wish they’d offer a travelers’ course that doesn’t focus on verb tenses and other French grammar nuances. It also has a heavy focus on writing (plural, gender endings), rather than speaking. I will continue to the end of the first beginner’s course but am not hopeful that I will get much help for my trip. ### Analysis: categories: (Learning, Learning, Learning, Learning, Learning, Learning) aspects: (Focus, Course, Suitability, Grammar, Writing, Helpfulness) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not a good app for learning quick travel phrases, I expected Babbel beginners’ course to focus more on the traveler who wants to become comfortable in a traveling situation. I had several years of French in high school and college 50 years ago and thought I could brush up with helpful travel conversation. However, halfway through, it appears more suitable to a younger person who might be doing an exchange for school. I wish they’d offer a travelers’ course that doesn’t focus on verb tenses and other French grammar nuances. It also has a heavy focus on writing (plural, gender endings), rather than speaking. I will continue to the end of the first beginner’s course but am not hopeful that I will get much help for my trip. Output: Learning - Focus - Negative, Learning - Course - Negative, Learning - Suitability - Negative, Learning - Grammar - Negative, Learning - Writing - Negative, Learning - Helpfulness - Negative $$$

Great game but...

So don’t get me wrong this is probably the best app on the App Store almost by far. However I do notice a few problems,, 1.clouds; if you have played the game to a high level you know what I mean sitting around at the high leagues not finding matches is really annoying. Thankfully devs have acknowledged this and are working on a fix., 2. Various clan tools; stuff like more ranks war base calling better donation system(set that you can only receive certain troops) stuff like that , 3. Builder base; I think I speak for almost everyone when I say the builder base was underwhelming they hyped it up for so long but it just seems like a let down. I want ways to use it to improve your main base and yes I know gear ups are a thing but they just aren’t that useful. If they included something like clan wars for builder base and better gear ups then I think more people would use it.

App, App, App, App, App, App, App

Builder Base, Builder Base, Builder Base, Builder Base, Builder Base, Clan Tools, Matchmaking

Negative, Neutral, Negative, Negative, Positive, Negative, Negative

App - Builder Base - Negative, App - Builder Base - Neutral, App - Builder Base - Negative, App - Builder Base - Negative, App - Builder Base - Positive, App - Clan Tools - Negative, App - Matchmaking - Negative

### USER:Great game but..., So don’t get me wrong this is probably the best app on the App Store almost by far. However I do notice a few problems,, 1.clouds; if you have played the game to a high level you know what I mean sitting around at the high leagues not finding matches is really annoying. Thankfully devs have acknowledged this and are working on a fix., 2. Various clan tools; stuff like more ranks war base calling better donation system(set that you can only receive certain troops) stuff like that , 3. Builder base; I think I speak for almost everyone when I say the builder base was underwhelming they hyped it up for so long but it just seems like a let down. I want ways to use it to improve your main base and yes I know gear ups are a thing but they just aren’t that useful. If they included something like clan wars for builder base and better gear ups then I think more people would use it. ### ASSISTANT: App - Builder Base - Negative, App - Builder Base - Neutral, App - Builder Base - Negative, App - Builder Base - Negative, App - Builder Base - Positive, App - Clan Tools - Negative, App - Matchmaking - Negative )))

### Review: title: Great game but..., content: So don’t get me wrong this is probably the best app on the App Store almost by far. However I do notice a few problems,, 1.clouds; if you have played the game to a high level you know what I mean sitting around at the high leagues not finding matches is really annoying. Thankfully devs have acknowledged this and are working on a fix., 2. Various clan tools; stuff like more ranks war base calling better donation system(set that you can only receive certain troops) stuff like that , 3. Builder base; I think I speak for almost everyone when I say the builder base was underwhelming they hyped it up for so long but it just seems like a let down. I want ways to use it to improve your main base and yes I know gear ups are a thing but they just aren’t that useful. If they included something like clan wars for builder base and better gear ups then I think more people would use it. ### Analysis: categories: App, App, App, App, App, App, App, aspects: Builder Base, Builder Base, Builder Base, Builder Base, Builder Base, Clan Tools, Matchmaking, sentiments: Negative, Neutral, Negative, Negative, Positive, Negative, Negative )))

### Review: title: Great game but..., content: So don’t get me wrong this is probably the best app on the App Store almost by far. However I do notice a few problems,, 1.clouds; if you have played the game to a high level you know what I mean sitting around at the high leagues not finding matches is really annoying. Thankfully devs have acknowledged this and are working on a fix., 2. Various clan tools; stuff like more ranks war base calling better donation system(set that you can only receive certain troops) stuff like that , 3. Builder base; I think I speak for almost everyone when I say the builder base was underwhelming they hyped it up for so long but it just seems like a let down. I want ways to use it to improve your main base and yes I know gear ups are a thing but they just aren’t that useful. If they included something like clan wars for builder base and better gear ups then I think more people would use it. ### Analysis: categories: (App, App, App, App, App, App, App) aspects: (Builder Base, Builder Base, Builder Base, Builder Base, Builder Base, Clan Tools, Matchmaking) sentiments: (Negative, Neutral, Negative, Negative, Positive, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great game but..., So don’t get me wrong this is probably the best app on the App Store almost by far. However I do notice a few problems,, 1.clouds; if you have played the game to a high level you know what I mean sitting around at the high leagues not finding matches is really annoying. Thankfully devs have acknowledged this and are working on a fix., 2. Various clan tools; stuff like more ranks war base calling better donation system(set that you can only receive certain troops) stuff like that , 3. Builder base; I think I speak for almost everyone when I say the builder base was underwhelming they hyped it up for so long but it just seems like a let down. I want ways to use it to improve your main base and yes I know gear ups are a thing but they just aren’t that useful. If they included something like clan wars for builder base and better gear ups then I think more people would use it. Output: App - Builder Base - Negative, App - Builder Base - Neutral, App - Builder Base - Negative, App - Builder Base - Negative, App - Builder Base - Positive, App - Clan Tools - Negative, App - Matchmaking - Negative $$$

They don’t really help you

I’ve used this app twice when I was sick. Both times they gave me recommendations for over the counter medicine to help with symptoms. I ended up going into the clinic the first time I used them and they gave me antibiotics and steroids. I used them again today and was given the same advice of over the counter medicine to deal with symptoms. They offered to call in a nasal spray for symptoms because I have a sinus infection. But it won’t clear the infection, just will help with the symptoms caused by it. It’s a huge waste of time and money to have a doctors appointment when your sick for them to tell you to take over the counter meds for symptoms until your body fights it off on it’s own. I won’t use this app or service again. I will also dispute their charges with my insurance company.

Medical advice

Effectiveness

negative

Medical advice - Effectiveness - negative

### USER:They don’t really help you, I’ve used this app twice when I was sick. Both times they gave me recommendations for over the counter medicine to help with symptoms. I ended up going into the clinic the first time I used them and they gave me antibiotics and steroids. I used them again today and was given the same advice of over the counter medicine to deal with symptoms. They offered to call in a nasal spray for symptoms because I have a sinus infection. But it won’t clear the infection, just will help with the symptoms caused by it. It’s a huge waste of time and money to have a doctors appointment when your sick for them to tell you to take over the counter meds for symptoms until your body fights it off on it’s own. I won’t use this app or service again. I will also dispute their charges with my insurance company. ### ASSISTANT: Medical advice - Effectiveness - negative )))

### Review: title: They don’t really help you, content: I’ve used this app twice when I was sick. Both times they gave me recommendations for over the counter medicine to help with symptoms. I ended up going into the clinic the first time I used them and they gave me antibiotics and steroids. I used them again today and was given the same advice of over the counter medicine to deal with symptoms. They offered to call in a nasal spray for symptoms because I have a sinus infection. But it won’t clear the infection, just will help with the symptoms caused by it. It’s a huge waste of time and money to have a doctors appointment when your sick for them to tell you to take over the counter meds for symptoms until your body fights it off on it’s own. I won’t use this app or service again. I will also dispute their charges with my insurance company. ### Analysis: categories: Medical advice, aspects: Effectiveness, sentiments: negative )))

### Review: title: They don’t really help you, content: I’ve used this app twice when I was sick. Both times they gave me recommendations for over the counter medicine to help with symptoms. I ended up going into the clinic the first time I used them and they gave me antibiotics and steroids. I used them again today and was given the same advice of over the counter medicine to deal with symptoms. They offered to call in a nasal spray for symptoms because I have a sinus infection. But it won’t clear the infection, just will help with the symptoms caused by it. It’s a huge waste of time and money to have a doctors appointment when your sick for them to tell you to take over the counter meds for symptoms until your body fights it off on it’s own. I won’t use this app or service again. I will also dispute their charges with my insurance company. ### Analysis: categories: (Medical advice) aspects: (Effectiveness) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: They don’t really help you, I’ve used this app twice when I was sick. Both times they gave me recommendations for over the counter medicine to help with symptoms. I ended up going into the clinic the first time I used them and they gave me antibiotics and steroids. I used them again today and was given the same advice of over the counter medicine to deal with symptoms. They offered to call in a nasal spray for symptoms because I have a sinus infection. But it won’t clear the infection, just will help with the symptoms caused by it. It’s a huge waste of time and money to have a doctors appointment when your sick for them to tell you to take over the counter meds for symptoms until your body fights it off on it’s own. I won’t use this app or service again. I will also dispute their charges with my insurance company. Output: Medical advice - Effectiveness - negative $$$

Need video call through WhatsApp Web

I like WhatsApp to talk to friends that aren’t in America. I recently started using WhatsApp app on windows laptop and realized that not having video call option through laptop is a bit of a miss. Considering I save a lot of phone battery by using WhatsApp on laptop, I would’ve loved to see video call option through laptop. I just drained about 15-20 percent of my phone battery because of video call and bet my laptop would’ve been better at battery management. Hopefully an update to laptop app can add this feature soon

App

Feature

Negative

App - Feature - Negative

### USER:Need video call through WhatsApp Web, I like WhatsApp to talk to friends that aren’t in America. I recently started using WhatsApp app on windows laptop and realized that not having video call option through laptop is a bit of a miss. Considering I save a lot of phone battery by using WhatsApp on laptop, I would’ve loved to see video call option through laptop. I just drained about 15-20 percent of my phone battery because of video call and bet my laptop would’ve been better at battery management. Hopefully an update to laptop app can add this feature soon ### ASSISTANT: App - Feature - Negative )))

### Review: title: Need video call through WhatsApp Web, content: I like WhatsApp to talk to friends that aren’t in America. I recently started using WhatsApp app on windows laptop and realized that not having video call option through laptop is a bit of a miss. Considering I save a lot of phone battery by using WhatsApp on laptop, I would’ve loved to see video call option through laptop. I just drained about 15-20 percent of my phone battery because of video call and bet my laptop would’ve been better at battery management. Hopefully an update to laptop app can add this feature soon ### Analysis: categories: App, aspects: Feature, sentiments: Negative )))

### Review: title: Need video call through WhatsApp Web, content: I like WhatsApp to talk to friends that aren’t in America. I recently started using WhatsApp app on windows laptop and realized that not having video call option through laptop is a bit of a miss. Considering I save a lot of phone battery by using WhatsApp on laptop, I would’ve loved to see video call option through laptop. I just drained about 15-20 percent of my phone battery because of video call and bet my laptop would’ve been better at battery management. Hopefully an update to laptop app can add this feature soon ### Analysis: categories: (App) aspects: (Feature) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Need video call through WhatsApp Web, I like WhatsApp to talk to friends that aren’t in America. I recently started using WhatsApp app on windows laptop and realized that not having video call option through laptop is a bit of a miss. Considering I save a lot of phone battery by using WhatsApp on laptop, I would’ve loved to see video call option through laptop. I just drained about 15-20 percent of my phone battery because of video call and bet my laptop would’ve been better at battery management. Hopefully an update to laptop app can add this feature soon Output: App - Feature - Negative $$$

Difficult to schedule an appointment

My experience so far is that the roster of providers by and large seem to not post updated calendars of availability. As a patient you have to guess 3 days/times that the person may be available and then wait 3-days for an auto-reply message saying they’re unable to schedule and to try another provider, then you’re back to square 1. It’s a process similar to making a restaurant reservation online, if the restaurant only posted the hours they’d be open rather than the times tables are really available. Would be great if there was a way to ensure schedules we’re actually accurate OR that there was a secondary option of telling the provider that your own availability is flexible. So far the app has been nothing but frustrating., Epilogue: Teladoc gave me an error message when I tried posting this review a couple days ago and the review link hasn’t worked since. Which could explain why there are so few negative reviews 🙄

Appointment Scheduling, Appointment Scheduling, General

Availability, Flexibility, User Experience

negative, negative, negative

Appointment Scheduling - Availability - negative, Appointment Scheduling - Flexibility - negative, General - User Experience - negative

### USER:Difficult to schedule an appointment, My experience so far is that the roster of providers by and large seem to not post updated calendars of availability. As a patient you have to guess 3 days/times that the person may be available and then wait 3-days for an auto-reply message saying they’re unable to schedule and to try another provider, then you’re back to square 1. It’s a process similar to making a restaurant reservation online, if the restaurant only posted the hours they’d be open rather than the times tables are really available. Would be great if there was a way to ensure schedules we’re actually accurate OR that there was a secondary option of telling the provider that your own availability is flexible. So far the app has been nothing but frustrating., Epilogue: Teladoc gave me an error message when I tried posting this review a couple days ago and the review link hasn’t worked since. Which could explain why there are so few negative reviews 🙄 ### ASSISTANT: Appointment Scheduling - Availability - negative, Appointment Scheduling - Flexibility - negative, General - User Experience - negative )))

### Review: title: Difficult to schedule an appointment, content: My experience so far is that the roster of providers by and large seem to not post updated calendars of availability. As a patient you have to guess 3 days/times that the person may be available and then wait 3-days for an auto-reply message saying they’re unable to schedule and to try another provider, then you’re back to square 1. It’s a process similar to making a restaurant reservation online, if the restaurant only posted the hours they’d be open rather than the times tables are really available. Would be great if there was a way to ensure schedules we’re actually accurate OR that there was a secondary option of telling the provider that your own availability is flexible. So far the app has been nothing but frustrating., Epilogue: Teladoc gave me an error message when I tried posting this review a couple days ago and the review link hasn’t worked since. Which could explain why there are so few negative reviews 🙄 ### Analysis: categories: Appointment Scheduling, Appointment Scheduling, General, aspects: Availability, Flexibility, User Experience, sentiments: negative, negative, negative )))

### Review: title: Difficult to schedule an appointment, content: My experience so far is that the roster of providers by and large seem to not post updated calendars of availability. As a patient you have to guess 3 days/times that the person may be available and then wait 3-days for an auto-reply message saying they’re unable to schedule and to try another provider, then you’re back to square 1. It’s a process similar to making a restaurant reservation online, if the restaurant only posted the hours they’d be open rather than the times tables are really available. Would be great if there was a way to ensure schedules we’re actually accurate OR that there was a secondary option of telling the provider that your own availability is flexible. So far the app has been nothing but frustrating., Epilogue: Teladoc gave me an error message when I tried posting this review a couple days ago and the review link hasn’t worked since. Which could explain why there are so few negative reviews 🙄 ### Analysis: categories: (Appointment Scheduling, Appointment Scheduling, General) aspects: (Availability, Flexibility, User Experience) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Difficult to schedule an appointment, My experience so far is that the roster of providers by and large seem to not post updated calendars of availability. As a patient you have to guess 3 days/times that the person may be available and then wait 3-days for an auto-reply message saying they’re unable to schedule and to try another provider, then you’re back to square 1. It’s a process similar to making a restaurant reservation online, if the restaurant only posted the hours they’d be open rather than the times tables are really available. Would be great if there was a way to ensure schedules we’re actually accurate OR that there was a secondary option of telling the provider that your own availability is flexible. So far the app has been nothing but frustrating., Epilogue: Teladoc gave me an error message when I tried posting this review a couple days ago and the review link hasn’t worked since. Which could explain why there are so few negative reviews 🙄 Output: Appointment Scheduling - Availability - negative, Appointment Scheduling - Flexibility - negative, General - User Experience - negative $$$

Tiktok/Reel-like videos🤦‍♂️

Embarrassing…for all involved. Whoever the marketing manager for this app is needs to be fired. It was terrible before and now it’s even worse. I just wanna buy and search for the things I need. I don’t need to endlessly scroll through videos of terrible, faux-personality influencers selling garbage products. That’s what the mindlessly awful TikTok, Facebook and Instagram platforms are for. And how does this app have 5 stars? I see more people complaining about it than I do giving it 5 stars?Also, trying to sell me what I already bought or another version of it is a great way ensure your patrons you aren’t even paying attention. Online shopping is become more and more of a pain than a convenience. This app is making it easier to find the things I don’t want. So, 1 star for that. Would give 0 if it were an option.

App Interface, Content, App Interface

Shopping Experience, Video Features, Product Search

Negative, Negative, Positive

App Interface - Shopping Experience - Negative, Content - Video Features - Negative, App Interface - Product Search - Positive

### USER:Tiktok/Reel-like videos🤦‍♂️, Embarrassing…for all involved. Whoever the marketing manager for this app is needs to be fired. It was terrible before and now it’s even worse. I just wanna buy and search for the things I need. I don’t need to endlessly scroll through videos of terrible, faux-personality influencers selling garbage products. That’s what the mindlessly awful TikTok, Facebook and Instagram platforms are for. And how does this app have 5 stars? I see more people complaining about it than I do giving it 5 stars?Also, trying to sell me what I already bought or another version of it is a great way ensure your patrons you aren’t even paying attention. Online shopping is become more and more of a pain than a convenience. This app is making it easier to find the things I don’t want. So, 1 star for that. Would give 0 if it were an option. ### ASSISTANT: App Interface - Shopping Experience - Negative, Content - Video Features - Negative, App Interface - Product Search - Positive )))

### Review: title: Tiktok/Reel-like videos🤦‍♂️, content: Embarrassing…for all involved. Whoever the marketing manager for this app is needs to be fired. It was terrible before and now it’s even worse. I just wanna buy and search for the things I need. I don’t need to endlessly scroll through videos of terrible, faux-personality influencers selling garbage products. That’s what the mindlessly awful TikTok, Facebook and Instagram platforms are for. And how does this app have 5 stars? I see more people complaining about it than I do giving it 5 stars?Also, trying to sell me what I already bought or another version of it is a great way ensure your patrons you aren’t even paying attention. Online shopping is become more and more of a pain than a convenience. This app is making it easier to find the things I don’t want. So, 1 star for that. Would give 0 if it were an option. ### Analysis: categories: App Interface, Content, App Interface, aspects: Shopping Experience, Video Features, Product Search, sentiments: Negative, Negative, Positive )))

### Review: title: Tiktok/Reel-like videos🤦‍♂️, content: Embarrassing…for all involved. Whoever the marketing manager for this app is needs to be fired. It was terrible before and now it’s even worse. I just wanna buy and search for the things I need. I don’t need to endlessly scroll through videos of terrible, faux-personality influencers selling garbage products. That’s what the mindlessly awful TikTok, Facebook and Instagram platforms are for. And how does this app have 5 stars? I see more people complaining about it than I do giving it 5 stars?Also, trying to sell me what I already bought or another version of it is a great way ensure your patrons you aren’t even paying attention. Online shopping is become more and more of a pain than a convenience. This app is making it easier to find the things I don’t want. So, 1 star for that. Would give 0 if it were an option. ### Analysis: categories: (App Interface, Content, App Interface) aspects: (Shopping Experience, Video Features, Product Search) sentiments: (Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Tiktok/Reel-like videos🤦‍♂️, Embarrassing…for all involved. Whoever the marketing manager for this app is needs to be fired. It was terrible before and now it’s even worse. I just wanna buy and search for the things I need. I don’t need to endlessly scroll through videos of terrible, faux-personality influencers selling garbage products. That’s what the mindlessly awful TikTok, Facebook and Instagram platforms are for. And how does this app have 5 stars? I see more people complaining about it than I do giving it 5 stars?Also, trying to sell me what I already bought or another version of it is a great way ensure your patrons you aren’t even paying attention. Online shopping is become more and more of a pain than a convenience. This app is making it easier to find the things I don’t want. So, 1 star for that. Would give 0 if it were an option. Output: App Interface - Shopping Experience - Negative, Content - Video Features - Negative, App Interface - Product Search - Positive $$$

You’re better off checking yourself into a hospital

Probably one of the worst apps I’ve ever used. For the past year or so I have been trying to find a mental health specialist and after calling nearly twenty in person offices my insurance recommended I try this app. I can safely say that after nine cancelled appointments I have given this app a try and it does not work. The whole programming is awful, anytime I try to open my messages the app will crash or simply not load my most recent messages. Additionally they have no way to reschedule with a provider if an appointment is cancelled. I have experienced some of my lowest lows in this past year and getting a notification that my therapy appointment had been cancelled did not do anything to help my spirals. I would rather check myself into the Emergency room than keep scheduling appointments that get cancelled with little to no notice. I am VERY disappointed.

App, App, App, App

Functionality, Reliability, Impact, Support

Negative, Negative, Negative, Negative

App - Functionality - Negative, App - Reliability - Negative, App - Impact - Negative, App - Support - Negative

### USER:You’re better off checking yourself into a hospital, Probably one of the worst apps I’ve ever used. For the past year or so I have been trying to find a mental health specialist and after calling nearly twenty in person offices my insurance recommended I try this app. I can safely say that after nine cancelled appointments I have given this app a try and it does not work. The whole programming is awful, anytime I try to open my messages the app will crash or simply not load my most recent messages. Additionally they have no way to reschedule with a provider if an appointment is cancelled. I have experienced some of my lowest lows in this past year and getting a notification that my therapy appointment had been cancelled did not do anything to help my spirals. I would rather check myself into the Emergency room than keep scheduling appointments that get cancelled with little to no notice. I am VERY disappointed. ### ASSISTANT: App - Functionality - Negative, App - Reliability - Negative, App - Impact - Negative, App - Support - Negative )))

### Review: title: You’re better off checking yourself into a hospital, content: Probably one of the worst apps I’ve ever used. For the past year or so I have been trying to find a mental health specialist and after calling nearly twenty in person offices my insurance recommended I try this app. I can safely say that after nine cancelled appointments I have given this app a try and it does not work. The whole programming is awful, anytime I try to open my messages the app will crash or simply not load my most recent messages. Additionally they have no way to reschedule with a provider if an appointment is cancelled. I have experienced some of my lowest lows in this past year and getting a notification that my therapy appointment had been cancelled did not do anything to help my spirals. I would rather check myself into the Emergency room than keep scheduling appointments that get cancelled with little to no notice. I am VERY disappointed. ### Analysis: categories: App, App, App, App, aspects: Functionality, Reliability, Impact, Support, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: You’re better off checking yourself into a hospital, content: Probably one of the worst apps I’ve ever used. For the past year or so I have been trying to find a mental health specialist and after calling nearly twenty in person offices my insurance recommended I try this app. I can safely say that after nine cancelled appointments I have given this app a try and it does not work. The whole programming is awful, anytime I try to open my messages the app will crash or simply not load my most recent messages. Additionally they have no way to reschedule with a provider if an appointment is cancelled. I have experienced some of my lowest lows in this past year and getting a notification that my therapy appointment had been cancelled did not do anything to help my spirals. I would rather check myself into the Emergency room than keep scheduling appointments that get cancelled with little to no notice. I am VERY disappointed. ### Analysis: categories: (App, App, App, App) aspects: (Functionality, Reliability, Impact, Support) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: You’re better off checking yourself into a hospital, Probably one of the worst apps I’ve ever used. For the past year or so I have been trying to find a mental health specialist and after calling nearly twenty in person offices my insurance recommended I try this app. I can safely say that after nine cancelled appointments I have given this app a try and it does not work. The whole programming is awful, anytime I try to open my messages the app will crash or simply not load my most recent messages. Additionally they have no way to reschedule with a provider if an appointment is cancelled. I have experienced some of my lowest lows in this past year and getting a notification that my therapy appointment had been cancelled did not do anything to help my spirals. I would rather check myself into the Emergency room than keep scheduling appointments that get cancelled with little to no notice. I am VERY disappointed. Output: App - Functionality - Negative, App - Reliability - Negative, App - Impact - Negative, App - Support - Negative $$$

Worth the Purchase

Dear Babbel, , , Theirs is a glitch in the review manager when using the Writing option where it freezes after reviewing a few words/phrases. Please fix and update the app. , , Thanks, , , I’ve loved Babbel ever since I saw how many freakin’ lessons they have! It really does a good job of teaching grammer, vocab and rules, plus some of the differences in Spanish in all the countries that speak it. My favorite feature would have to be simulated conversations. It gets you started listening to Spanish and is a GREAT way to practice the grammar you’ve learned. My only critiques would be that I wish there was a better re-cap at the end of each lesson in the Words and Sentences section, such as a simulated conversation that includes all the words/phrases that were covered. I also wish there was a better way to review past material, like better built in flash cards. I find myself using a separate flashcards app to do this. Also the Spanish it teaches in from Spain, and I wish when they taught vocab they’d include the words used in Latin America too. Still, Babbel is the best language learning app I’ve used so far (I like it way more than Doulingo) and I’d recommend it to anyone.

App, App, App, App, App, App, App, App, App, App, App

Writing, Grammar, Vocabulary, Rules, Simulated conversations, Listening, Practice, Recap, Review, Flashcards, Language

negative, positive, positive, positive, positive, positive, positive, negative, negative, negative, negative

App - Writing - negative, App - Grammar - positive, App - Vocabulary - positive, App - Rules - positive, App - Simulated conversations - positive, App - Listening - positive, App - Practice - positive, App - Recap - negative, App - Review - negative, App - Flashcards - negative, App - Language - negative

### USER:Worth the Purchase, Dear Babbel, , , Theirs is a glitch in the review manager when using the Writing option where it freezes after reviewing a few words/phrases. Please fix and update the app. , , Thanks, , , I’ve loved Babbel ever since I saw how many freakin’ lessons they have! It really does a good job of teaching grammer, vocab and rules, plus some of the differences in Spanish in all the countries that speak it. My favorite feature would have to be simulated conversations. It gets you started listening to Spanish and is a GREAT way to practice the grammar you’ve learned. My only critiques would be that I wish there was a better re-cap at the end of each lesson in the Words and Sentences section, such as a simulated conversation that includes all the words/phrases that were covered. I also wish there was a better way to review past material, like better built in flash cards. I find myself using a separate flashcards app to do this. Also the Spanish it teaches in from Spain, and I wish when they taught vocab they’d include the words used in Latin America too. Still, Babbel is the best language learning app I’ve used so far (I like it way more than Doulingo) and I’d recommend it to anyone. ### ASSISTANT: App - Writing - negative, App - Grammar - positive, App - Vocabulary - positive, App - Rules - positive, App - Simulated conversations - positive, App - Listening - positive, App - Practice - positive, App - Recap - negative, App - Review - negative, App - Flashcards - negative, App - Language - negative )))

### Review: title: Worth the Purchase, content: Dear Babbel, , , Theirs is a glitch in the review manager when using the Writing option where it freezes after reviewing a few words/phrases. Please fix and update the app. , , Thanks, , , I’ve loved Babbel ever since I saw how many freakin’ lessons they have! It really does a good job of teaching grammer, vocab and rules, plus some of the differences in Spanish in all the countries that speak it. My favorite feature would have to be simulated conversations. It gets you started listening to Spanish and is a GREAT way to practice the grammar you’ve learned. My only critiques would be that I wish there was a better re-cap at the end of each lesson in the Words and Sentences section, such as a simulated conversation that includes all the words/phrases that were covered. I also wish there was a better way to review past material, like better built in flash cards. I find myself using a separate flashcards app to do this. Also the Spanish it teaches in from Spain, and I wish when they taught vocab they’d include the words used in Latin America too. Still, Babbel is the best language learning app I’ve used so far (I like it way more than Doulingo) and I’d recommend it to anyone. ### Analysis: categories: App, App, App, App, App, App, App, App, App, App, App, aspects: Writing, Grammar, Vocabulary, Rules, Simulated conversations, Listening, Practice, Recap, Review, Flashcards, Language, sentiments: negative, positive, positive, positive, positive, positive, positive, negative, negative, negative, negative )))

### Review: title: Worth the Purchase, content: Dear Babbel, , , Theirs is a glitch in the review manager when using the Writing option where it freezes after reviewing a few words/phrases. Please fix and update the app. , , Thanks, , , I’ve loved Babbel ever since I saw how many freakin’ lessons they have! It really does a good job of teaching grammer, vocab and rules, plus some of the differences in Spanish in all the countries that speak it. My favorite feature would have to be simulated conversations. It gets you started listening to Spanish and is a GREAT way to practice the grammar you’ve learned. My only critiques would be that I wish there was a better re-cap at the end of each lesson in the Words and Sentences section, such as a simulated conversation that includes all the words/phrases that were covered. I also wish there was a better way to review past material, like better built in flash cards. I find myself using a separate flashcards app to do this. Also the Spanish it teaches in from Spain, and I wish when they taught vocab they’d include the words used in Latin America too. Still, Babbel is the best language learning app I’ve used so far (I like it way more than Doulingo) and I’d recommend it to anyone. ### Analysis: categories: (App, App, App, App, App, App, App, App, App, App, App) aspects: (Writing, Grammar, Vocabulary, Rules, Simulated conversations, Listening, Practice, Recap, Review, Flashcards, Language) sentiments: (negative, positive, positive, positive, positive, positive, positive, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Worth the Purchase, Dear Babbel, , , Theirs is a glitch in the review manager when using the Writing option where it freezes after reviewing a few words/phrases. Please fix and update the app. , , Thanks, , , I’ve loved Babbel ever since I saw how many freakin’ lessons they have! It really does a good job of teaching grammer, vocab and rules, plus some of the differences in Spanish in all the countries that speak it. My favorite feature would have to be simulated conversations. It gets you started listening to Spanish and is a GREAT way to practice the grammar you’ve learned. My only critiques would be that I wish there was a better re-cap at the end of each lesson in the Words and Sentences section, such as a simulated conversation that includes all the words/phrases that were covered. I also wish there was a better way to review past material, like better built in flash cards. I find myself using a separate flashcards app to do this. Also the Spanish it teaches in from Spain, and I wish when they taught vocab they’d include the words used in Latin America too. Still, Babbel is the best language learning app I’ve used so far (I like it way more than Doulingo) and I’d recommend it to anyone. Output: App - Writing - negative, App - Grammar - positive, App - Vocabulary - positive, App - Rules - positive, App - Simulated conversations - positive, App - Listening - positive, App - Practice - positive, App - Recap - negative, App - Review - negative, App - Flashcards - negative, App - Language - negative $$$

Updates are getting more and more terrible

Really wish ‘un-updating’ was a thing. It’s most recent update having the reels and shopping tab on the toolbar is very inconvenient for both myself and most other people I know. Instagram was mostly fine until 2-3 years ago you starting giving these terrible updates with awful page layouts. Posts are not shown in chronological order anymore. And some people’s posts don’t even show up on my feed which is ridicules. If I follow them I want to see their content, not have you dictate and chose what I see. The ‘view older posts’ when I scroll down far enough is annoying. No, no one wants to see suggested posts when we are on the home page. We want to see the people we follows content. If we wanted to see suggested posts that’s what the explore page is for. Which is also a problem, the explore pages algorithm is terrible and always changes up the theme going on when you’re there instead of lining up with my interests like it’s supposed to. Terrible, terrible updates. Instagram will no longer be viable if it keeps going this direction, you’re making it a whole lot harder for people who have had the app for a long period of time to want to even keep it anymore with this AWFUL quality

Interface, Interface, Interface, Interface, Interface, Interface, Interface

Toolbar, Page-Layout, Post-Chronology, Post-Visibility, Feed-Curation, Explore-Algorithm, Update Quality

negative, negative, negative, negative, negative, negative, negative

App - Toolbar - Negative, App - Post Order - Negative, App - Feed - Negative, App - Home Page - Negative, App - Explore Page - Negative, App - Quality - Negative

### USER:Updates are getting more and more terrible, Really wish ‘un-updating’ was a thing. It’s most recent update having the reels and shopping tab on the toolbar is very inconvenient for both myself and most other people I know. Instagram was mostly fine until 2-3 years ago you starting giving these terrible updates with awful page layouts. Posts are not shown in chronological order anymore. And some people’s posts don’t even show up on my feed which is ridicules. If I follow them I want to see their content, not have you dictate and chose what I see. The ‘view older posts’ when I scroll down far enough is annoying. No, no one wants to see suggested posts when we are on the home page. We want to see the people we follows content. If we wanted to see suggested posts that’s what the explore page is for. Which is also a problem, the explore pages algorithm is terrible and always changes up the theme going on when you’re there instead of lining up with my interests like it’s supposed to. Terrible, terrible updates. Instagram will no longer be viable if it keeps going this direction, you’re making it a whole lot harder for people who have had the app for a long period of time to want to even keep it anymore with this AWFUL quality ### ASSISTANT: App - Toolbar - Negative, App - Post Order - Negative, App - Feed - Negative, App - Home Page - Negative, App - Explore Page - Negative, App - Quality - Negative )))

### Review: title: Updates are getting more and more terrible, content: Really wish ‘un-updating’ was a thing. It’s most recent update having the reels and shopping tab on the toolbar is very inconvenient for both myself and most other people I know. Instagram was mostly fine until 2-3 years ago you starting giving these terrible updates with awful page layouts. Posts are not shown in chronological order anymore. And some people’s posts don’t even show up on my feed which is ridicules. If I follow them I want to see their content, not have you dictate and chose what I see. The ‘view older posts’ when I scroll down far enough is annoying. No, no one wants to see suggested posts when we are on the home page. We want to see the people we follows content. If we wanted to see suggested posts that’s what the explore page is for. Which is also a problem, the explore pages algorithm is terrible and always changes up the theme going on when you’re there instead of lining up with my interests like it’s supposed to. Terrible, terrible updates. Instagram will no longer be viable if it keeps going this direction, you’re making it a whole lot harder for people who have had the app for a long period of time to want to even keep it anymore with this AWFUL quality ### Analysis: categories: Interface, Interface, Interface, Interface, Interface, Interface, Interface, aspects: Toolbar, Page-Layout, Post-Chronology, Post-Visibility, Feed-Curation, Explore-Algorithm, Update Quality, sentiments: negative, negative, negative, negative, negative, negative, negative )))

### Review: title: Updates are getting more and more terrible, content: Really wish ‘un-updating’ was a thing. It’s most recent update having the reels and shopping tab on the toolbar is very inconvenient for both myself and most other people I know. Instagram was mostly fine until 2-3 years ago you starting giving these terrible updates with awful page layouts. Posts are not shown in chronological order anymore. And some people’s posts don’t even show up on my feed which is ridicules. If I follow them I want to see their content, not have you dictate and chose what I see. The ‘view older posts’ when I scroll down far enough is annoying. No, no one wants to see suggested posts when we are on the home page. We want to see the people we follows content. If we wanted to see suggested posts that’s what the explore page is for. Which is also a problem, the explore pages algorithm is terrible and always changes up the theme going on when you’re there instead of lining up with my interests like it’s supposed to. Terrible, terrible updates. Instagram will no longer be viable if it keeps going this direction, you’re making it a whole lot harder for people who have had the app for a long period of time to want to even keep it anymore with this AWFUL quality ### Analysis: categories: (Interface, Interface, Interface, Interface, Interface, Interface, Interface) aspects: (Toolbar, Page-Layout, Post-Chronology, Post-Visibility, Feed-Curation, Explore-Algorithm, Update Quality) sentiments: (negative, negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Updates are getting more and more terrible, Really wish ‘un-updating’ was a thing. It’s most recent update having the reels and shopping tab on the toolbar is very inconvenient for both myself and most other people I know. Instagram was mostly fine until 2-3 years ago you starting giving these terrible updates with awful page layouts. Posts are not shown in chronological order anymore. And some people’s posts don’t even show up on my feed which is ridicules. If I follow them I want to see their content, not have you dictate and chose what I see. The ‘view older posts’ when I scroll down far enough is annoying. No, no one wants to see suggested posts when we are on the home page. We want to see the people we follows content. If we wanted to see suggested posts that’s what the explore page is for. Which is also a problem, the explore pages algorithm is terrible and always changes up the theme going on when you’re there instead of lining up with my interests like it’s supposed to. Terrible, terrible updates. Instagram will no longer be viable if it keeps going this direction, you’re making it a whole lot harder for people who have had the app for a long period of time to want to even keep it anymore with this AWFUL quality Output: App - Toolbar - Negative, App - Post Order - Negative, App - Feed - Negative, App - Home Page - Negative, App - Explore Page - Negative, App - Quality - Negative $$$

Terrible First Experience

First time using it as insurance just switched over. App did not allow me to enter in all of daughters medical history so I could not schedule an appointment for my sick 10 month old. Spent 50 minutes total on phone trying to get that fixed. First call got disconnected and I was not called back. Second call had to re tell all of my information and re-explain the problem. Finally was able to get the account reset and was able to schedule the appointment. I was waited over 40 minutes and was never contacted about appointment starting. Go into app and it says appointment is starting soon, but when it asks to join the wait room it says it is unable to.

**Health Insurance App**, **Health Insurance App**, **Health Insurance App**

**Functionality**, **Customer Service**, **Appointment Management**

**Negative**, **Negative**, **Negative**

**Health Insurance App** - **Functionality** - **Negative**, **Health Insurance App** - **Customer Service** - **Negative**, **Health Insurance App** - **Appointment Management** - **Negative**

### USER:Terrible First Experience, First time using it as insurance just switched over. App did not allow me to enter in all of daughters medical history so I could not schedule an appointment for my sick 10 month old. Spent 50 minutes total on phone trying to get that fixed. First call got disconnected and I was not called back. Second call had to re tell all of my information and re-explain the problem. Finally was able to get the account reset and was able to schedule the appointment. I was waited over 40 minutes and was never contacted about appointment starting. Go into app and it says appointment is starting soon, but when it asks to join the wait room it says it is unable to. ### ASSISTANT: **Health Insurance App** - **Functionality** - **Negative**, **Health Insurance App** - **Customer Service** - **Negative**, **Health Insurance App** - **Appointment Management** - **Negative** )))

### Review: title: Terrible First Experience, content: First time using it as insurance just switched over. App did not allow me to enter in all of daughters medical history so I could not schedule an appointment for my sick 10 month old. Spent 50 minutes total on phone trying to get that fixed. First call got disconnected and I was not called back. Second call had to re tell all of my information and re-explain the problem. Finally was able to get the account reset and was able to schedule the appointment. I was waited over 40 minutes and was never contacted about appointment starting. Go into app and it says appointment is starting soon, but when it asks to join the wait room it says it is unable to. ### Analysis: categories: **Health Insurance App**, **Health Insurance App**, **Health Insurance App**, aspects: **Functionality**, **Customer Service**, **Appointment Management**, sentiments: **Negative**, **Negative**, **Negative** )))

### Review: title: Terrible First Experience, content: First time using it as insurance just switched over. App did not allow me to enter in all of daughters medical history so I could not schedule an appointment for my sick 10 month old. Spent 50 minutes total on phone trying to get that fixed. First call got disconnected and I was not called back. Second call had to re tell all of my information and re-explain the problem. Finally was able to get the account reset and was able to schedule the appointment. I was waited over 40 minutes and was never contacted about appointment starting. Go into app and it says appointment is starting soon, but when it asks to join the wait room it says it is unable to. ### Analysis: categories: (**Health Insurance App**, **Health Insurance App**, **Health Insurance App**) aspects: (**Functionality**, **Customer Service**, **Appointment Management**) sentiments: (**Negative**, **Negative**, **Negative**) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Terrible First Experience, First time using it as insurance just switched over. App did not allow me to enter in all of daughters medical history so I could not schedule an appointment for my sick 10 month old. Spent 50 minutes total on phone trying to get that fixed. First call got disconnected and I was not called back. Second call had to re tell all of my information and re-explain the problem. Finally was able to get the account reset and was able to schedule the appointment. I was waited over 40 minutes and was never contacted about appointment starting. Go into app and it says appointment is starting soon, but when it asks to join the wait room it says it is unable to. Output: **Health Insurance App** - **Functionality** - **Negative**, **Health Insurance App** - **Customer Service** - **Negative**, **Health Insurance App** - **Appointment Management** - **Negative** $$$

Good pedagogy. Bad examples

I am very satisfied with the structure of lessons and ease of using the app. However, I was disappointed with some of the subject material. In 2018, do we really need examples like “his mother works in a shop and his father, in a bank”? How about: “his mother is a lawyer, and his father, a caring dad”? Or even: “his parents both have successful careers”? This is just one example amongst many others. Educators have an important role in shaping cultural improvement. I am an adult, and conscious of the effects these dates gender representations have on me and on those around me as I imagine everyone downloading this app is. This is not a request to keep children from harmful material, simply one to keep us adult learners from being saddled with boring and outdated stereotypes

Education, Education, Ease of use

examples, structure of lessons, ease of using the app

negative, positive, positive

Education - examples - negative, Education - structure of lessons - positive, Ease of use - ease of using the app - positive

### USER:Good pedagogy. Bad examples, I am very satisfied with the structure of lessons and ease of using the app. However, I was disappointed with some of the subject material. In 2018, do we really need examples like “his mother works in a shop and his father, in a bank”? How about: “his mother is a lawyer, and his father, a caring dad”? Or even: “his parents both have successful careers”? This is just one example amongst many others. Educators have an important role in shaping cultural improvement. I am an adult, and conscious of the effects these dates gender representations have on me and on those around me as I imagine everyone downloading this app is. This is not a request to keep children from harmful material, simply one to keep us adult learners from being saddled with boring and outdated stereotypes ### ASSISTANT: Education - examples - negative, Education - structure of lessons - positive, Ease of use - ease of using the app - positive )))

### Review: title: Good pedagogy. Bad examples, content: I am very satisfied with the structure of lessons and ease of using the app. However, I was disappointed with some of the subject material. In 2018, do we really need examples like “his mother works in a shop and his father, in a bank”? How about: “his mother is a lawyer, and his father, a caring dad”? Or even: “his parents both have successful careers”? This is just one example amongst many others. Educators have an important role in shaping cultural improvement. I am an adult, and conscious of the effects these dates gender representations have on me and on those around me as I imagine everyone downloading this app is. This is not a request to keep children from harmful material, simply one to keep us adult learners from being saddled with boring and outdated stereotypes ### Analysis: categories: Education, Education, Ease of use, aspects: examples, structure of lessons, ease of using the app, sentiments: negative, positive, positive )))

### Review: title: Good pedagogy. Bad examples, content: I am very satisfied with the structure of lessons and ease of using the app. However, I was disappointed with some of the subject material. In 2018, do we really need examples like “his mother works in a shop and his father, in a bank”? How about: “his mother is a lawyer, and his father, a caring dad”? Or even: “his parents both have successful careers”? This is just one example amongst many others. Educators have an important role in shaping cultural improvement. I am an adult, and conscious of the effects these dates gender representations have on me and on those around me as I imagine everyone downloading this app is. This is not a request to keep children from harmful material, simply one to keep us adult learners from being saddled with boring and outdated stereotypes ### Analysis: categories: (Education, Education, Ease of use) aspects: (examples, structure of lessons, ease of using the app) sentiments: (negative, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good pedagogy. Bad examples, I am very satisfied with the structure of lessons and ease of using the app. However, I was disappointed with some of the subject material. In 2018, do we really need examples like “his mother works in a shop and his father, in a bank”? How about: “his mother is a lawyer, and his father, a caring dad”? Or even: “his parents both have successful careers”? This is just one example amongst many others. Educators have an important role in shaping cultural improvement. I am an adult, and conscious of the effects these dates gender representations have on me and on those around me as I imagine everyone downloading this app is. This is not a request to keep children from harmful material, simply one to keep us adult learners from being saddled with boring and outdated stereotypes Output: Education - examples - negative, Education - structure of lessons - positive, Ease of use - ease of using the app - positive $$$

Issue with the wish lists page

I tried following the prompts to contact the app developers, but it didn’t take me directly there and I never found it after searching for several minutes., , Anyways, I loved when my wish lists page changed to where you could immediately see if any of those items were on sale. That is incredibly helpful considering I check for sales at least once a day. However, the app goes back to the old way of showing my lists apparently whenever it feels like it. Please make the wish lists page where you can see if anything is on sale a permanent feature. Thank you.

Functionality

Wish lists

Negative

Functionality - Wish lists - Negative

### USER:Issue with the wish lists page, I tried following the prompts to contact the app developers, but it didn’t take me directly there and I never found it after searching for several minutes., , Anyways, I loved when my wish lists page changed to where you could immediately see if any of those items were on sale. That is incredibly helpful considering I check for sales at least once a day. However, the app goes back to the old way of showing my lists apparently whenever it feels like it. Please make the wish lists page where you can see if anything is on sale a permanent feature. Thank you. ### ASSISTANT: Functionality - Wish lists - Negative )))

### Review: title: Issue with the wish lists page, content: I tried following the prompts to contact the app developers, but it didn’t take me directly there and I never found it after searching for several minutes., , Anyways, I loved when my wish lists page changed to where you could immediately see if any of those items were on sale. That is incredibly helpful considering I check for sales at least once a day. However, the app goes back to the old way of showing my lists apparently whenever it feels like it. Please make the wish lists page where you can see if anything is on sale a permanent feature. Thank you. ### Analysis: categories: Functionality, aspects: Wish lists, sentiments: Negative )))

### Review: title: Issue with the wish lists page, content: I tried following the prompts to contact the app developers, but it didn’t take me directly there and I never found it after searching for several minutes., , Anyways, I loved when my wish lists page changed to where you could immediately see if any of those items were on sale. That is incredibly helpful considering I check for sales at least once a day. However, the app goes back to the old way of showing my lists apparently whenever it feels like it. Please make the wish lists page where you can see if anything is on sale a permanent feature. Thank you. ### Analysis: categories: (Functionality) aspects: (Wish lists) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Issue with the wish lists page, I tried following the prompts to contact the app developers, but it didn’t take me directly there and I never found it after searching for several minutes., , Anyways, I loved when my wish lists page changed to where you could immediately see if any of those items were on sale. That is incredibly helpful considering I check for sales at least once a day. However, the app goes back to the old way of showing my lists apparently whenever it feels like it. Please make the wish lists page where you can see if anything is on sale a permanent feature. Thank you. Output: Functionality - Wish lists - Negative $$$

Constant issues with video calls

I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others.

App, App, App, App

Connectivity, Features, Notification, Usability

Negative, Negative, Negative, Negative

App - Connectivity - Negative, App - Features - Negative, App - Notification - Negative, App - Usability - Negative

### USER:Constant issues with video calls, I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others. ### ASSISTANT: App - Connectivity - Negative, App - Features - Negative, App - Notification - Negative, App - Usability - Negative )))

### Review: title: Constant issues with video calls, content: I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others. ### Analysis: categories: App, App, App, App, aspects: Connectivity, Features, Notification, Usability, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Constant issues with video calls, content: I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others. ### Analysis: categories: (App, App, App, App) aspects: (Connectivity, Features, Notification, Usability) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Constant issues with video calls, I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others. Output: App - Connectivity - Negative, App - Features - Negative, App - Notification - Negative, App - Usability - Negative $$$

Totally unfair now pls read

I’ve been playing clash of clans for some time and I am a town hall 9 in masters 2 but I’ve been losing lots of trophies to the electric dragon. I think it’s kinda ridiculous to have something that overpowered to be in your clan castle. Like at least make it so the electro dragon can’t be in the clan castle because it’s absurd how many trophies I’ve lost to this one troop. And also it shouldn’t be possible for town hall 10s to attack town hall 9s in master league. Especially because town hall 9’s rarely find others that are also town hall 9’s to attack. If a town hall 10 attacks a town hall 9 it is literally impossible for any town hall 9 defense to defend against 31 miners with cloning potions and heal spells. This also includes having your base sometimes being attacked with a siege machine which is ridiculous how you are even able to hold that thing in your clan castle. In conclusion please make it so that electro dragons can’t be held in clan castles or at least make them take up more space so only town hall 10s can get them. And make it so town hall 10s can’t attack town hall 9s it’s really unfair. I hope one of your producers see this and make a change to this because this is one of the reasons why the game isn’t fun to play for me anymore.

Game-balance, Game-balance

Electro Dragon, Townhall Matchmaking

negative, negative

Game-balance - Electro Dragon - negative, Game-balance - Townhall Matchmaking - negative

### USER:Totally unfair now pls read, I’ve been playing clash of clans for some time and I am a town hall 9 in masters 2 but I’ve been losing lots of trophies to the electric dragon. I think it’s kinda ridiculous to have something that overpowered to be in your clan castle. Like at least make it so the electro dragon can’t be in the clan castle because it’s absurd how many trophies I’ve lost to this one troop. And also it shouldn’t be possible for town hall 10s to attack town hall 9s in master league. Especially because town hall 9’s rarely find others that are also town hall 9’s to attack. If a town hall 10 attacks a town hall 9 it is literally impossible for any town hall 9 defense to defend against 31 miners with cloning potions and heal spells. This also includes having your base sometimes being attacked with a siege machine which is ridiculous how you are even able to hold that thing in your clan castle. In conclusion please make it so that electro dragons can’t be held in clan castles or at least make them take up more space so only town hall 10s can get them. And make it so town hall 10s can’t attack town hall 9s it’s really unfair. I hope one of your producers see this and make a change to this because this is one of the reasons why the game isn’t fun to play for me anymore. ### ASSISTANT: Game-balance - Electro Dragon - negative, Game-balance - Townhall Matchmaking - negative )))

### Review: title: Totally unfair now pls read, content: I’ve been playing clash of clans for some time and I am a town hall 9 in masters 2 but I’ve been losing lots of trophies to the electric dragon. I think it’s kinda ridiculous to have something that overpowered to be in your clan castle. Like at least make it so the electro dragon can’t be in the clan castle because it’s absurd how many trophies I’ve lost to this one troop. And also it shouldn’t be possible for town hall 10s to attack town hall 9s in master league. Especially because town hall 9’s rarely find others that are also town hall 9’s to attack. If a town hall 10 attacks a town hall 9 it is literally impossible for any town hall 9 defense to defend against 31 miners with cloning potions and heal spells. This also includes having your base sometimes being attacked with a siege machine which is ridiculous how you are even able to hold that thing in your clan castle. In conclusion please make it so that electro dragons can’t be held in clan castles or at least make them take up more space so only town hall 10s can get them. And make it so town hall 10s can’t attack town hall 9s it’s really unfair. I hope one of your producers see this and make a change to this because this is one of the reasons why the game isn’t fun to play for me anymore. ### Analysis: categories: Game-balance, Game-balance, aspects: Electro Dragon, Townhall Matchmaking, sentiments: negative, negative )))

### Review: title: Totally unfair now pls read, content: I’ve been playing clash of clans for some time and I am a town hall 9 in masters 2 but I’ve been losing lots of trophies to the electric dragon. I think it’s kinda ridiculous to have something that overpowered to be in your clan castle. Like at least make it so the electro dragon can’t be in the clan castle because it’s absurd how many trophies I’ve lost to this one troop. And also it shouldn’t be possible for town hall 10s to attack town hall 9s in master league. Especially because town hall 9’s rarely find others that are also town hall 9’s to attack. If a town hall 10 attacks a town hall 9 it is literally impossible for any town hall 9 defense to defend against 31 miners with cloning potions and heal spells. This also includes having your base sometimes being attacked with a siege machine which is ridiculous how you are even able to hold that thing in your clan castle. In conclusion please make it so that electro dragons can’t be held in clan castles or at least make them take up more space so only town hall 10s can get them. And make it so town hall 10s can’t attack town hall 9s it’s really unfair. I hope one of your producers see this and make a change to this because this is one of the reasons why the game isn’t fun to play for me anymore. ### Analysis: categories: (Game-balance, Game-balance) aspects: (Electro Dragon, Townhall Matchmaking) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Totally unfair now pls read, I’ve been playing clash of clans for some time and I am a town hall 9 in masters 2 but I’ve been losing lots of trophies to the electric dragon. I think it’s kinda ridiculous to have something that overpowered to be in your clan castle. Like at least make it so the electro dragon can’t be in the clan castle because it’s absurd how many trophies I’ve lost to this one troop. And also it shouldn’t be possible for town hall 10s to attack town hall 9s in master league. Especially because town hall 9’s rarely find others that are also town hall 9’s to attack. If a town hall 10 attacks a town hall 9 it is literally impossible for any town hall 9 defense to defend against 31 miners with cloning potions and heal spells. This also includes having your base sometimes being attacked with a siege machine which is ridiculous how you are even able to hold that thing in your clan castle. In conclusion please make it so that electro dragons can’t be held in clan castles or at least make them take up more space so only town hall 10s can get them. And make it so town hall 10s can’t attack town hall 9s it’s really unfair. I hope one of your producers see this and make a change to this because this is one of the reasons why the game isn’t fun to play for me anymore. Output: Game-balance - Electro Dragon - negative, Game-balance - Townhall Matchmaking - negative $$$

Not bad

(disclosure: I use this on iPad), Good app overall, with more languages than I expected based on the ad copy. The ability to learn Turkish is pretty cool! , The extra context explaining “why” for some things is very nice, definitely helps with understanding and right up my alley as a why asking type of person. I would love to see more of this!, The lessons seem to mimic the basic styles of exercises offered by Duolingo without much difference other than visual presentation. The interface is clean and simple, but maybe a little sleepy?, Critiques, more specifically:, Microphone response delay is a little slow, I often get ahead of it and fail responses as a result (same as other apps that have this functionality, so nothing new but an opportunity to rise above the competition maybe), The UI is pleasant, but a bit too passive and not exciting. I like getting excited about learning and this is like being awarded a prize by Ben Stein., No portrait mode. Only supports landscape which makes cozying up tedious because the reach to center screen requires two hand juggling operation. Takes focus away from the app for device handling. Also the onscreen keyboard covers some of the text and input fields, so more fiddling.

App, App, App, App, App, App, App, App, App

UI, Features, Price, Microphone, Vocabulary, Content, Learning Style, Presentation, Overall

Negative, Positive, Neutral, Negative, Positive, Positive, Neutral, Negative, Neutral

App - UI - Negative, App - Features - Positive, App - Price - Neutral, App - Microphone - Negative, App - Vocabulary - Positive, App - Content - Positive, App - Learning Style - Neutral, App - Presentation - Negative, App - Overall - Neutral

### USER:Not bad, (disclosure: I use this on iPad), Good app overall, with more languages than I expected based on the ad copy. The ability to learn Turkish is pretty cool! , The extra context explaining “why” for some things is very nice, definitely helps with understanding and right up my alley as a why asking type of person. I would love to see more of this!, The lessons seem to mimic the basic styles of exercises offered by Duolingo without much difference other than visual presentation. The interface is clean and simple, but maybe a little sleepy?, Critiques, more specifically:, Microphone response delay is a little slow, I often get ahead of it and fail responses as a result (same as other apps that have this functionality, so nothing new but an opportunity to rise above the competition maybe), The UI is pleasant, but a bit too passive and not exciting. I like getting excited about learning and this is like being awarded a prize by Ben Stein., No portrait mode. Only supports landscape which makes cozying up tedious because the reach to center screen requires two hand juggling operation. Takes focus away from the app for device handling. Also the onscreen keyboard covers some of the text and input fields, so more fiddling. ### ASSISTANT: App - UI - Negative, App - Features - Positive, App - Price - Neutral, App - Microphone - Negative, App - Vocabulary - Positive, App - Content - Positive, App - Learning Style - Neutral, App - Presentation - Negative, App - Overall - Neutral )))

### Review: title: Not bad, content: (disclosure: I use this on iPad), Good app overall, with more languages than I expected based on the ad copy. The ability to learn Turkish is pretty cool! , The extra context explaining “why” for some things is very nice, definitely helps with understanding and right up my alley as a why asking type of person. I would love to see more of this!, The lessons seem to mimic the basic styles of exercises offered by Duolingo without much difference other than visual presentation. The interface is clean and simple, but maybe a little sleepy?, Critiques, more specifically:, Microphone response delay is a little slow, I often get ahead of it and fail responses as a result (same as other apps that have this functionality, so nothing new but an opportunity to rise above the competition maybe), The UI is pleasant, but a bit too passive and not exciting. I like getting excited about learning and this is like being awarded a prize by Ben Stein., No portrait mode. Only supports landscape which makes cozying up tedious because the reach to center screen requires two hand juggling operation. Takes focus away from the app for device handling. Also the onscreen keyboard covers some of the text and input fields, so more fiddling. ### Analysis: categories: App, App, App, App, App, App, App, App, App, aspects: UI, Features, Price, Microphone, Vocabulary, Content, Learning Style, Presentation, Overall, sentiments: Negative, Positive, Neutral, Negative, Positive, Positive, Neutral, Negative, Neutral )))

### Review: title: Not bad, content: (disclosure: I use this on iPad), Good app overall, with more languages than I expected based on the ad copy. The ability to learn Turkish is pretty cool! , The extra context explaining “why” for some things is very nice, definitely helps with understanding and right up my alley as a why asking type of person. I would love to see more of this!, The lessons seem to mimic the basic styles of exercises offered by Duolingo without much difference other than visual presentation. The interface is clean and simple, but maybe a little sleepy?, Critiques, more specifically:, Microphone response delay is a little slow, I often get ahead of it and fail responses as a result (same as other apps that have this functionality, so nothing new but an opportunity to rise above the competition maybe), The UI is pleasant, but a bit too passive and not exciting. I like getting excited about learning and this is like being awarded a prize by Ben Stein., No portrait mode. Only supports landscape which makes cozying up tedious because the reach to center screen requires two hand juggling operation. Takes focus away from the app for device handling. Also the onscreen keyboard covers some of the text and input fields, so more fiddling. ### Analysis: categories: (App, App, App, App, App, App, App, App, App) aspects: (UI, Features, Price, Microphone, Vocabulary, Content, Learning Style, Presentation, Overall) sentiments: (Negative, Positive, Neutral, Negative, Positive, Positive, Neutral, Negative, Neutral) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not bad, (disclosure: I use this on iPad), Good app overall, with more languages than I expected based on the ad copy. The ability to learn Turkish is pretty cool! , The extra context explaining “why” for some things is very nice, definitely helps with understanding and right up my alley as a why asking type of person. I would love to see more of this!, The lessons seem to mimic the basic styles of exercises offered by Duolingo without much difference other than visual presentation. The interface is clean and simple, but maybe a little sleepy?, Critiques, more specifically:, Microphone response delay is a little slow, I often get ahead of it and fail responses as a result (same as other apps that have this functionality, so nothing new but an opportunity to rise above the competition maybe), The UI is pleasant, but a bit too passive and not exciting. I like getting excited about learning and this is like being awarded a prize by Ben Stein., No portrait mode. Only supports landscape which makes cozying up tedious because the reach to center screen requires two hand juggling operation. Takes focus away from the app for device handling. Also the onscreen keyboard covers some of the text and input fields, so more fiddling. Output: App - UI - Negative, App - Features - Positive, App - Price - Neutral, App - Microphone - Negative, App - Vocabulary - Positive, App - Content - Positive, App - Learning Style - Neutral, App - Presentation - Negative, App - Overall - Neutral $$$

Lists view

This review is for the mobile phone app. Please return to “See All” view as the default view when selecting Lists. It is annoying to have to scroll through the various lists that have been shared with me to get to the lists I have created. I purposefully started the name of all of my created lists with an “A” so that they would be on the top. Now I have to swipe multiple times to find the “see all” option or wait until I can use my tablet or laptop as these devices properly display the lists in an alphabetical list format. If you feel some subscribers like to scroll, at least make the view an option that lets the subscribers choose.

App

Lists view

Negative

App - Lists view - Negative

### USER:Lists view, This review is for the mobile phone app. Please return to “See All” view as the default view when selecting Lists. It is annoying to have to scroll through the various lists that have been shared with me to get to the lists I have created. I purposefully started the name of all of my created lists with an “A” so that they would be on the top. Now I have to swipe multiple times to find the “see all” option or wait until I can use my tablet or laptop as these devices properly display the lists in an alphabetical list format. If you feel some subscribers like to scroll, at least make the view an option that lets the subscribers choose. ### ASSISTANT: App - - Negative )))

### Review: title: Lists view, content: This review is for the mobile phone app. Please return to “See All” view as the default view when selecting Lists. It is annoying to have to scroll through the various lists that have been shared with me to get to the lists I have created. I purposefully started the name of all of my created lists with an “A” so that they would be on the top. Now I have to swipe multiple times to find the “see all” option or wait until I can use my tablet or laptop as these devices properly display the lists in an alphabetical list format. If you feel some subscribers like to scroll, at least make the view an option that lets the subscribers choose. ### Analysis: categories: App, aspects: Lists view, sentiments: Negative )))

### Review: title: Lists view, content: This review is for the mobile phone app. Please return to “See All” view as the default view when selecting Lists. It is annoying to have to scroll through the various lists that have been shared with me to get to the lists I have created. I purposefully started the name of all of my created lists with an “A” so that they would be on the top. Now I have to swipe multiple times to find the “see all” option or wait until I can use my tablet or laptop as these devices properly display the lists in an alphabetical list format. If you feel some subscribers like to scroll, at least make the view an option that lets the subscribers choose. ### Analysis: categories: (App) aspects: (Lists view) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Lists view, This review is for the mobile phone app. Please return to “See All” view as the default view when selecting Lists. It is annoying to have to scroll through the various lists that have been shared with me to get to the lists I have created. I purposefully started the name of all of my created lists with an “A” so that they would be on the top. Now I have to swipe multiple times to find the “see all” option or wait until I can use my tablet or laptop as these devices properly display the lists in an alphabetical list format. If you feel some subscribers like to scroll, at least make the view an option that lets the subscribers choose. Output: App - - Negative $$$

Awful algorithm and more

The algorithm on the app is awful, there’s bots everywhere, and reporting a user pretty much does nothing. And for artists, despite being a platform *dedicated to sharing images* the quality of the drawings often get crunched. Instagram refuses to do anything about these problems. They could easily fix them yet they don’t., Another thing is that it’s trying to be TikTok, it puts down every regular post in favor of reels. That’s a major issue if you’re an artist and don’t know how to animate. Circling back to the awful quality, it’s like compressing the image to its lowest form, I’m somewhat adding hyperbole but the quality is still awful. Bots are an INCREDIBLY large problem. I recently shared some art a few minutes ago and within a minute I got 5 bots telling me to “😍dm here at *insert huge NFT account that’s stealing art* “ there’s almost no way to stop yourself from getting these bots either. , Another thing about the algorithm is that it hides posts from people. You could only be following one person and one hashtag but that persons post would be covered by reels and “suggestion” posts. Absolutely awful., In conclusion, it’s quite a bad app. The only reason I’m staying is so that the people who somehow DO see my art despite the horrid algorithm, can enjoy it if they don’t have Twitter.

Algorithm, Quality, Features, Features, Features, Overall

algorithm, image quality, reels, bots, suggestions, overall experience

negative, negative, negative, negative, negative, negative

App - Algorithm - negative, App - Quality - negative, App - Bots - negative, App - TikTok - negative, App - Quality - negative, App - Bots - negative, App - Algorithm - negative, App - Overall - negative

### USER:Awful algorithm and more, The algorithm on the app is awful, there’s bots everywhere, and reporting a user pretty much does nothing. And for artists, despite being a platform *dedicated to sharing images* the quality of the drawings often get crunched. Instagram refuses to do anything about these problems. They could easily fix them yet they don’t., Another thing is that it’s trying to be TikTok, it puts down every regular post in favor of reels. That’s a major issue if you’re an artist and don’t know how to animate. Circling back to the awful quality, it’s like compressing the image to its lowest form, I’m somewhat adding hyperbole but the quality is still awful. Bots are an INCREDIBLY large problem. I recently shared some art a few minutes ago and within a minute I got 5 bots telling me to “😍dm here at *insert huge NFT account that’s stealing art* “ there’s almost no way to stop yourself from getting these bots either. , Another thing about the algorithm is that it hides posts from people. You could only be following one person and one hashtag but that persons post would be covered by reels and “suggestion” posts. Absolutely awful., In conclusion, it’s quite a bad app. The only reason I’m staying is so that the people who somehow DO see my art despite the horrid algorithm, can enjoy it if they don’t have Twitter. ### ASSISTANT: App - Algorithm - negative, App - Quality - negative, App - Bots - negative, App - TikTok - negative, App - Quality - negative, App - Bots - negative, App - Algorithm - negative, App - Overall - negative )))

### Review: title: Awful algorithm and more, content: The algorithm on the app is awful, there’s bots everywhere, and reporting a user pretty much does nothing. And for artists, despite being a platform *dedicated to sharing images* the quality of the drawings often get crunched. Instagram refuses to do anything about these problems. They could easily fix them yet they don’t., Another thing is that it’s trying to be TikTok, it puts down every regular post in favor of reels. That’s a major issue if you’re an artist and don’t know how to animate. Circling back to the awful quality, it’s like compressing the image to its lowest form, I’m somewhat adding hyperbole but the quality is still awful. Bots are an INCREDIBLY large problem. I recently shared some art a few minutes ago and within a minute I got 5 bots telling me to “😍dm here at *insert huge NFT account that’s stealing art* “ there’s almost no way to stop yourself from getting these bots either. , Another thing about the algorithm is that it hides posts from people. You could only be following one person and one hashtag but that persons post would be covered by reels and “suggestion” posts. Absolutely awful., In conclusion, it’s quite a bad app. The only reason I’m staying is so that the people who somehow DO see my art despite the horrid algorithm, can enjoy it if they don’t have Twitter. ### Analysis: categories: Algorithm, Quality, Features, Features, Features, Overall, aspects: algorithm, image quality, reels, bots, suggestions, overall experience, sentiments: negative, negative, negative, negative, negative, negative )))

### Review: title: Awful algorithm and more, content: The algorithm on the app is awful, there’s bots everywhere, and reporting a user pretty much does nothing. And for artists, despite being a platform *dedicated to sharing images* the quality of the drawings often get crunched. Instagram refuses to do anything about these problems. They could easily fix them yet they don’t., Another thing is that it’s trying to be TikTok, it puts down every regular post in favor of reels. That’s a major issue if you’re an artist and don’t know how to animate. Circling back to the awful quality, it’s like compressing the image to its lowest form, I’m somewhat adding hyperbole but the quality is still awful. Bots are an INCREDIBLY large problem. I recently shared some art a few minutes ago and within a minute I got 5 bots telling me to “😍dm here at *insert huge NFT account that’s stealing art* “ there’s almost no way to stop yourself from getting these bots either. , Another thing about the algorithm is that it hides posts from people. You could only be following one person and one hashtag but that persons post would be covered by reels and “suggestion” posts. Absolutely awful., In conclusion, it’s quite a bad app. The only reason I’m staying is so that the people who somehow DO see my art despite the horrid algorithm, can enjoy it if they don’t have Twitter. ### Analysis: categories: (Algorithm, Quality, Features, Features, Features, Overall) aspects: (algorithm, image quality, reels, bots, suggestions, overall experience) sentiments: (negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Awful algorithm and more, The algorithm on the app is awful, there’s bots everywhere, and reporting a user pretty much does nothing. And for artists, despite being a platform *dedicated to sharing images* the quality of the drawings often get crunched. Instagram refuses to do anything about these problems. They could easily fix them yet they don’t., Another thing is that it’s trying to be TikTok, it puts down every regular post in favor of reels. That’s a major issue if you’re an artist and don’t know how to animate. Circling back to the awful quality, it’s like compressing the image to its lowest form, I’m somewhat adding hyperbole but the quality is still awful. Bots are an INCREDIBLY large problem. I recently shared some art a few minutes ago and within a minute I got 5 bots telling me to “😍dm here at *insert huge NFT account that’s stealing art* “ there’s almost no way to stop yourself from getting these bots either. , Another thing about the algorithm is that it hides posts from people. You could only be following one person and one hashtag but that persons post would be covered by reels and “suggestion” posts. Absolutely awful., In conclusion, it’s quite a bad app. The only reason I’m staying is so that the people who somehow DO see my art despite the horrid algorithm, can enjoy it if they don’t have Twitter. Output: App - Algorithm - negative, App - Quality - negative, App - Bots - negative, App - TikTok - negative, App - Quality - negative, App - Bots - negative, App - Algorithm - negative, App - Overall - negative $$$

the algorithm!!

seriously...EVERYONE is complaining about this. it's why i'm giving it 3 stars instead of 5. the app overall is amazing and i love the stories feature better than snapchat in my opinion but the order in which photos show up on people's feed is WACK. i used to get a lot of likes on my photos before this new algorithm and now i barely get HALF of what i used to get. either my followers and friends don't see any of my posts at all because it's lost amongst the other out of order posts or they don't see it until days later, and vise versa. honestly, all i ever see is the photos of celebrities i follow and more than 3+ of their photos show up on my feed and i have to physically go on people's profiles to see if they updated anything. if i don't do that, it isn't until a couple of days later that i see a selfie or photos that one of my own friends/followers posted, and you end up looking like a creep if you like a photo from days ago but it isn't my fault because that's how it showed up on my feed. PLEASE fix it. NO ONE likes this new posts out of order thing y'all got going on.

App

Algorithm

Negative

App - Algorithm - Negative

### USER:the algorithm!!, seriously...EVERYONE is complaining about this. it's why i'm giving it 3 stars instead of 5. the app overall is amazing and i love the stories feature better than snapchat in my opinion but the order in which photos show up on people's feed is WACK. i used to get a lot of likes on my photos before this new algorithm and now i barely get HALF of what i used to get. either my followers and friends don't see any of my posts at all because it's lost amongst the other out of order posts or they don't see it until days later, and vise versa. honestly, all i ever see is the photos of celebrities i follow and more than 3+ of their photos show up on my feed and i have to physically go on people's profiles to see if they updated anything. if i don't do that, it isn't until a couple of days later that i see a selfie or photos that one of my own friends/followers posted, and you end up looking like a creep if you like a photo from days ago but it isn't my fault because that's how it showed up on my feed. PLEASE fix it. NO ONE likes this new posts out of order thing y'all got going on. ### ASSISTANT: App - Algorithm - Negative )))

### Review: title: the algorithm!!, content: seriously...EVERYONE is complaining about this. it's why i'm giving it 3 stars instead of 5. the app overall is amazing and i love the stories feature better than snapchat in my opinion but the order in which photos show up on people's feed is WACK. i used to get a lot of likes on my photos before this new algorithm and now i barely get HALF of what i used to get. either my followers and friends don't see any of my posts at all because it's lost amongst the other out of order posts or they don't see it until days later, and vise versa. honestly, all i ever see is the photos of celebrities i follow and more than 3+ of their photos show up on my feed and i have to physically go on people's profiles to see if they updated anything. if i don't do that, it isn't until a couple of days later that i see a selfie or photos that one of my own friends/followers posted, and you end up looking like a creep if you like a photo from days ago but it isn't my fault because that's how it showed up on my feed. PLEASE fix it. NO ONE likes this new posts out of order thing y'all got going on. ### Analysis: categories: App, aspects: Algorithm, sentiments: Negative )))

### Review: title: the algorithm!!, content: seriously...EVERYONE is complaining about this. it's why i'm giving it 3 stars instead of 5. the app overall is amazing and i love the stories feature better than snapchat in my opinion but the order in which photos show up on people's feed is WACK. i used to get a lot of likes on my photos before this new algorithm and now i barely get HALF of what i used to get. either my followers and friends don't see any of my posts at all because it's lost amongst the other out of order posts or they don't see it until days later, and vise versa. honestly, all i ever see is the photos of celebrities i follow and more than 3+ of their photos show up on my feed and i have to physically go on people's profiles to see if they updated anything. if i don't do that, it isn't until a couple of days later that i see a selfie or photos that one of my own friends/followers posted, and you end up looking like a creep if you like a photo from days ago but it isn't my fault because that's how it showed up on my feed. PLEASE fix it. NO ONE likes this new posts out of order thing y'all got going on. ### Analysis: categories: (App) aspects: (Algorithm) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: the algorithm!!, seriously...EVERYONE is complaining about this. it's why i'm giving it 3 stars instead of 5. the app overall is amazing and i love the stories feature better than snapchat in my opinion but the order in which photos show up on people's feed is WACK. i used to get a lot of likes on my photos before this new algorithm and now i barely get HALF of what i used to get. either my followers and friends don't see any of my posts at all because it's lost amongst the other out of order posts or they don't see it until days later, and vise versa. honestly, all i ever see is the photos of celebrities i follow and more than 3+ of their photos show up on my feed and i have to physically go on people's profiles to see if they updated anything. if i don't do that, it isn't until a couple of days later that i see a selfie or photos that one of my own friends/followers posted, and you end up looking like a creep if you like a photo from days ago but it isn't my fault because that's how it showed up on my feed. PLEASE fix it. NO ONE likes this new posts out of order thing y'all got going on. Output: App - Algorithm - Negative $$$

No phone number for call backs? Are you kidding me?

In this day and age of spam calls and call blockers, for a service like this to NOT have a number to provide to users so that it can bypass the spam blockers is ridiculous. I missed two calls from a doctor that I needed to talk to because the spam filter would let the call through. Isn’t the purpose of this service to get help?! First my primary care refuses to see me, now I can’t get a call back from this crap service. American healthcare is all about the money., , I had three calls from doctors that I was unable to answer on my cell phone. I ONLY have a cell phone. This service DOES NOT WORK. Either let someone call in to talk to a doctor or have a number that appears when the doctor calls back so the call can be answered. What a waste. My appointment was cancelled and I need help. HOW AM I SUPPOSED TO GET HELP?!

Communication

Callbacks

Negative

Communication - Callbacks - Negative

### USER:No phone number for call backs? Are you kidding me?, In this day and age of spam calls and call blockers, for a service like this to NOT have a number to provide to users so that it can bypass the spam blockers is ridiculous. I missed two calls from a doctor that I needed to talk to because the spam filter would let the call through. Isn’t the purpose of this service to get help?! First my primary care refuses to see me, now I can’t get a call back from this crap service. American healthcare is all about the money., , I had three calls from doctors that I was unable to answer on my cell phone. I ONLY have a cell phone. This service DOES NOT WORK. Either let someone call in to talk to a doctor or have a number that appears when the doctor calls back so the call can be answered. What a waste. My appointment was cancelled and I need help. HOW AM I SUPPOSED TO GET HELP?! ### ASSISTANT: Communication - Callbacks - Negative )))

### Review: title: No phone number for call backs? Are you kidding me?, content: In this day and age of spam calls and call blockers, for a service like this to NOT have a number to provide to users so that it can bypass the spam blockers is ridiculous. I missed two calls from a doctor that I needed to talk to because the spam filter would let the call through. Isn’t the purpose of this service to get help?! First my primary care refuses to see me, now I can’t get a call back from this crap service. American healthcare is all about the money., , I had three calls from doctors that I was unable to answer on my cell phone. I ONLY have a cell phone. This service DOES NOT WORK. Either let someone call in to talk to a doctor or have a number that appears when the doctor calls back so the call can be answered. What a waste. My appointment was cancelled and I need help. HOW AM I SUPPOSED TO GET HELP?! ### Analysis: categories: Communication, aspects: Callbacks, sentiments: Negative )))

### Review: title: No phone number for call backs? Are you kidding me?, content: In this day and age of spam calls and call blockers, for a service like this to NOT have a number to provide to users so that it can bypass the spam blockers is ridiculous. I missed two calls from a doctor that I needed to talk to because the spam filter would let the call through. Isn’t the purpose of this service to get help?! First my primary care refuses to see me, now I can’t get a call back from this crap service. American healthcare is all about the money., , I had three calls from doctors that I was unable to answer on my cell phone. I ONLY have a cell phone. This service DOES NOT WORK. Either let someone call in to talk to a doctor or have a number that appears when the doctor calls back so the call can be answered. What a waste. My appointment was cancelled and I need help. HOW AM I SUPPOSED TO GET HELP?! ### Analysis: categories: (Communication) aspects: (Callbacks) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: No phone number for call backs? Are you kidding me?, In this day and age of spam calls and call blockers, for a service like this to NOT have a number to provide to users so that it can bypass the spam blockers is ridiculous. I missed two calls from a doctor that I needed to talk to because the spam filter would let the call through. Isn’t the purpose of this service to get help?! First my primary care refuses to see me, now I can’t get a call back from this crap service. American healthcare is all about the money., , I had three calls from doctors that I was unable to answer on my cell phone. I ONLY have a cell phone. This service DOES NOT WORK. Either let someone call in to talk to a doctor or have a number that appears when the doctor calls back so the call can be answered. What a waste. My appointment was cancelled and I need help. HOW AM I SUPPOSED TO GET HELP?! Output: Communication - Callbacks - Negative $$$

Great experience! Will definitely use again!

My husband got an allergic, contact dermatitis itchy rash while on vacation recently. Instead of suffering through it or waiting in a Covid-filled Urgent Care (and wasting precious vacation time), we used teledoc app, got an immediate video appt. The cost (with insurance) for the call was $5, and the TWO prescriptions the doc called in to the local pharmacy a mile from our hotel cost $5 total! So for $10 altogether, and the quick and convenient response, we were VERY satisfied!

Healthcare

Cost

Positive

Healthcare - Cost - Positive

### USER:Great experience! Will definitely use again!, My husband got an allergic, contact dermatitis itchy rash while on vacation recently. Instead of suffering through it or waiting in a Covid-filled Urgent Care (and wasting precious vacation time), we used teledoc app, got an immediate video appt. The cost (with insurance) for the call was $5, and the TWO prescriptions the doc called in to the local pharmacy a mile from our hotel cost $5 total! So for $10 altogether, and the quick and convenient response, we were VERY satisfied! ### ASSISTANT: Healthcare - Cost - Positive )))

### Review: title: Great experience! Will definitely use again!, content: My husband got an allergic, contact dermatitis itchy rash while on vacation recently. Instead of suffering through it or waiting in a Covid-filled Urgent Care (and wasting precious vacation time), we used teledoc app, got an immediate video appt. The cost (with insurance) for the call was $5, and the TWO prescriptions the doc called in to the local pharmacy a mile from our hotel cost $5 total! So for $10 altogether, and the quick and convenient response, we were VERY satisfied! ### Analysis: categories: Healthcare, aspects: Cost, sentiments: Positive )))

### Review: title: Great experience! Will definitely use again!, content: My husband got an allergic, contact dermatitis itchy rash while on vacation recently. Instead of suffering through it or waiting in a Covid-filled Urgent Care (and wasting precious vacation time), we used teledoc app, got an immediate video appt. The cost (with insurance) for the call was $5, and the TWO prescriptions the doc called in to the local pharmacy a mile from our hotel cost $5 total! So for $10 altogether, and the quick and convenient response, we were VERY satisfied! ### Analysis: categories: (Healthcare) aspects: (Cost) sentiments: (Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great experience! Will definitely use again!, My husband got an allergic, contact dermatitis itchy rash while on vacation recently. Instead of suffering through it or waiting in a Covid-filled Urgent Care (and wasting precious vacation time), we used teledoc app, got an immediate video appt. The cost (with insurance) for the call was $5, and the TWO prescriptions the doc called in to the local pharmacy a mile from our hotel cost $5 total! So for $10 altogether, and the quick and convenient response, we were VERY satisfied! Output: Healthcare - Cost - Positive $$$

Bring back our old stock WhatsApp features including new features too

Please I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particular status I wanna view. It's hard to now navigate through WhatsApp like it used to be like noo we don't want this please return WhatsApp with the old status update style., The new update is cool and stuffs but please there are some things that makes WhatsApp special you're taking them away already Mark! Work with your team and make WhatsApp a better place for us and bring back our old stock WhatsApp features including the new WhatsApp features too. WhatsApp is cool if you retain the old quality but add new features to it. That's why iPhone is still the best still the same old Apple but new features on every new phone released. Mark and the Meta team please create a better WhatsApp.

Interface, Features, Features, Interface, Interface

Status Updates, General, General, General, General

Negative, Negative, Neutral, Negative, Positive

Interface - Status Updates - Negative, Features - General - Negative, Features - General - Neutral, Interface - General - Negative, Interface - General - Positive

### USER:Bring back our old stock WhatsApp features including new features too, Please I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particular status I wanna view. It's hard to now navigate through WhatsApp like it used to be like noo we don't want this please return WhatsApp with the old status update style., The new update is cool and stuffs but please there are some things that makes WhatsApp special you're taking them away already Mark! Work with your team and make WhatsApp a better place for us and bring back our old stock WhatsApp features including the new WhatsApp features too. WhatsApp is cool if you retain the old quality but add new features to it. That's why iPhone is still the best still the same old Apple but new features on every new phone released. Mark and the Meta team please create a better WhatsApp. ### ASSISTANT: Interface - Status Updates - Negative, Features - General - Negative, Features - General - Neutral, Interface - General - Negative, Interface - General - Positive )))

### Review: title: Bring back our old stock WhatsApp features including new features too, content: Please I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particular status I wanna view. It's hard to now navigate through WhatsApp like it used to be like noo we don't want this please return WhatsApp with the old status update style., The new update is cool and stuffs but please there are some things that makes WhatsApp special you're taking them away already Mark! Work with your team and make WhatsApp a better place for us and bring back our old stock WhatsApp features including the new WhatsApp features too. WhatsApp is cool if you retain the old quality but add new features to it. That's why iPhone is still the best still the same old Apple but new features on every new phone released. Mark and the Meta team please create a better WhatsApp. ### Analysis: categories: Interface, Features, Features, Interface, Interface, aspects: Status Updates, General, General, General, General, sentiments: Negative, Negative, Neutral, Negative, Positive )))

### Review: title: Bring back our old stock WhatsApp features including new features too, content: Please I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particular status I wanna view. It's hard to now navigate through WhatsApp like it used to be like noo we don't want this please return WhatsApp with the old status update style., The new update is cool and stuffs but please there are some things that makes WhatsApp special you're taking them away already Mark! Work with your team and make WhatsApp a better place for us and bring back our old stock WhatsApp features including the new WhatsApp features too. WhatsApp is cool if you retain the old quality but add new features to it. That's why iPhone is still the best still the same old Apple but new features on every new phone released. Mark and the Meta team please create a better WhatsApp. ### Analysis: categories: (Interface, Features, Features, Interface, Interface) aspects: (Status Updates, General, General, General, General) sentiments: (Negative, Negative, Neutral, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Bring back our old stock WhatsApp features including new features too, Please I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particular status I wanna view. It's hard to now navigate through WhatsApp like it used to be like noo we don't want this please return WhatsApp with the old status update style., The new update is cool and stuffs but please there are some things that makes WhatsApp special you're taking them away already Mark! Work with your team and make WhatsApp a better place for us and bring back our old stock WhatsApp features including the new WhatsApp features too. WhatsApp is cool if you retain the old quality but add new features to it. That's why iPhone is still the best still the same old Apple but new features on every new phone released. Mark and the Meta team please create a better WhatsApp. Output: Interface - Status Updates - Negative, Features - General - Negative, Features - General - Neutral, Interface - General - Negative, Interface - General - Positive $$$

Not good enough

Problems with Babel French: French is rattled off too fast. It needs to be repeated slowly a couple if times so students can wrap their heads around the pronunciation. New words are sprung on students without warning or explanation. This course should have a book with it that shows new vocabulary and verb conjugations, etc. There is no opportunity to go back and correct (and learn from) mistakes. Instead, students must repeat the entire lesson (so boring) to brush up on one or two items. French phrases should be repeated two or three times during the exercises.

Education, Education, Education

Pronunciation, Vocabulary, Exercises

negative, negative, negative

Education - Pronunciation - negative, Education - Vocabulary - negative, Education - Exercises - negative

### USER:Not good enough, Problems with Babel French: French is rattled off too fast. It needs to be repeated slowly a couple if times so students can wrap their heads around the pronunciation. New words are sprung on students without warning or explanation. This course should have a book with it that shows new vocabulary and verb conjugations, etc. There is no opportunity to go back and correct (and learn from) mistakes. Instead, students must repeat the entire lesson (so boring) to brush up on one or two items. French phrases should be repeated two or three times during the exercises. ### ASSISTANT: Education - Pronunciation - negative, Education - Vocabulary - negative, Education - Exercises - negative )))

### Review: title: Not good enough, content: Problems with Babel French: French is rattled off too fast. It needs to be repeated slowly a couple if times so students can wrap their heads around the pronunciation. New words are sprung on students without warning or explanation. This course should have a book with it that shows new vocabulary and verb conjugations, etc. There is no opportunity to go back and correct (and learn from) mistakes. Instead, students must repeat the entire lesson (so boring) to brush up on one or two items. French phrases should be repeated two or three times during the exercises. ### Analysis: categories: Education, Education, Education, aspects: Pronunciation, Vocabulary, Exercises, sentiments: negative, negative, negative )))

### Review: title: Not good enough, content: Problems with Babel French: French is rattled off too fast. It needs to be repeated slowly a couple if times so students can wrap their heads around the pronunciation. New words are sprung on students without warning or explanation. This course should have a book with it that shows new vocabulary and verb conjugations, etc. There is no opportunity to go back and correct (and learn from) mistakes. Instead, students must repeat the entire lesson (so boring) to brush up on one or two items. French phrases should be repeated two or three times during the exercises. ### Analysis: categories: (Education, Education, Education) aspects: (Pronunciation, Vocabulary, Exercises) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not good enough, Problems with Babel French: French is rattled off too fast. It needs to be repeated slowly a couple if times so students can wrap their heads around the pronunciation. New words are sprung on students without warning or explanation. This course should have a book with it that shows new vocabulary and verb conjugations, etc. There is no opportunity to go back and correct (and learn from) mistakes. Instead, students must repeat the entire lesson (so boring) to brush up on one or two items. French phrases should be repeated two or three times during the exercises. Output: Education - Pronunciation - negative, Education - Vocabulary - negative, Education - Exercises - negative $$$

They don’t value YOUR privacy.

Whatsapp new private policy is basically sharing all your info to facebook, it wouldn’t be shocking that they were doing it all along without telling us. Money hungry corporations want to sell our information and not value our privacy. That’s why Telegram and Signal has received record numbers of new daily users, we’re all witnessing the death of Whatsapp and the birth of a new messaging app that actually values our privacy., , Since Facebook has bought Whatsapp, Whatsapp has been a app of full controversy but also a app that is lagging behind new innovation, WiFi Calls are laggy even though your WIFI is strong, and fiber internet. Even though your on a 5G+ Coverage and Whatsapp WiFi calling still lags and disconnects. , , Whatsapp needs new updates and new innovation and improve their service and most importantly improve their “encrypted” connection and if they care, our privacy. They won’t do any of it, just move to Telegram or Signal, and these apps are GREAT.

Privacy, Innovation, Connectivity, Security, Innovation, Service

Privacy, Innovation, WiFi calling, Encryption, Updates, Service

negative, negative, negative, negative, negative, negative

Privacy - Privacy - negative, Innovation - Innovation - negative, Connectivity - WiFi calling - negative, Security - Encryption - negative, Innovation - Updates - negative, Service - Service - negative

### USER:They don’t value YOUR privacy., Whatsapp new private policy is basically sharing all your info to facebook, it wouldn’t be shocking that they were doing it all along without telling us. Money hungry corporations want to sell our information and not value our privacy. That’s why Telegram and Signal has received record numbers of new daily users, we’re all witnessing the death of Whatsapp and the birth of a new messaging app that actually values our privacy., , Since Facebook has bought Whatsapp, Whatsapp has been a app of full controversy but also a app that is lagging behind new innovation, WiFi Calls are laggy even though your WIFI is strong, and fiber internet. Even though your on a 5G+ Coverage and Whatsapp WiFi calling still lags and disconnects. , , Whatsapp needs new updates and new innovation and improve their service and most importantly improve their “encrypted” connection and if they care, our privacy. They won’t do any of it, just move to Telegram or Signal, and these apps are GREAT. ### ASSISTANT: Privacy - Privacy - negative, Innovation - Innovation - negative, Connectivity - WiFi calling - negative, Security - Encryption - negative, Innovation - Updates - negative, Service - Service - negative )))

### Review: title: They don’t value YOUR privacy., content: Whatsapp new private policy is basically sharing all your info to facebook, it wouldn’t be shocking that they were doing it all along without telling us. Money hungry corporations want to sell our information and not value our privacy. That’s why Telegram and Signal has received record numbers of new daily users, we’re all witnessing the death of Whatsapp and the birth of a new messaging app that actually values our privacy., , Since Facebook has bought Whatsapp, Whatsapp has been a app of full controversy but also a app that is lagging behind new innovation, WiFi Calls are laggy even though your WIFI is strong, and fiber internet. Even though your on a 5G+ Coverage and Whatsapp WiFi calling still lags and disconnects. , , Whatsapp needs new updates and new innovation and improve their service and most importantly improve their “encrypted” connection and if they care, our privacy. They won’t do any of it, just move to Telegram or Signal, and these apps are GREAT. ### Analysis: categories: Privacy, Innovation, Connectivity, Security, Innovation, Service, aspects: Privacy, Innovation, WiFi calling, Encryption, Updates, Service, sentiments: negative, negative, negative, negative, negative, negative )))

### Review: title: They don’t value YOUR privacy., content: Whatsapp new private policy is basically sharing all your info to facebook, it wouldn’t be shocking that they were doing it all along without telling us. Money hungry corporations want to sell our information and not value our privacy. That’s why Telegram and Signal has received record numbers of new daily users, we’re all witnessing the death of Whatsapp and the birth of a new messaging app that actually values our privacy., , Since Facebook has bought Whatsapp, Whatsapp has been a app of full controversy but also a app that is lagging behind new innovation, WiFi Calls are laggy even though your WIFI is strong, and fiber internet. Even though your on a 5G+ Coverage and Whatsapp WiFi calling still lags and disconnects. , , Whatsapp needs new updates and new innovation and improve their service and most importantly improve their “encrypted” connection and if they care, our privacy. They won’t do any of it, just move to Telegram or Signal, and these apps are GREAT. ### Analysis: categories: (Privacy, Innovation, Connectivity, Security, Innovation, Service) aspects: (Privacy, Innovation, WiFi calling, Encryption, Updates, Service) sentiments: (negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: They don’t value YOUR privacy., Whatsapp new private policy is basically sharing all your info to facebook, it wouldn’t be shocking that they were doing it all along without telling us. Money hungry corporations want to sell our information and not value our privacy. That’s why Telegram and Signal has received record numbers of new daily users, we’re all witnessing the death of Whatsapp and the birth of a new messaging app that actually values our privacy., , Since Facebook has bought Whatsapp, Whatsapp has been a app of full controversy but also a app that is lagging behind new innovation, WiFi Calls are laggy even though your WIFI is strong, and fiber internet. Even though your on a 5G+ Coverage and Whatsapp WiFi calling still lags and disconnects. , , Whatsapp needs new updates and new innovation and improve their service and most importantly improve their “encrypted” connection and if they care, our privacy. They won’t do any of it, just move to Telegram or Signal, and these apps are GREAT. Output: Privacy - Privacy - negative, Innovation - Innovation - negative, Connectivity - WiFi calling - negative, Security - Encryption - negative, Innovation - Updates - negative, Service - Service - negative $$$

The most anxiety-inducing app

Instagram feels very unwelcoming and based on inequality more than fairness. They changed the order of Comments again so that it’s even less chronologically ordered than it was before. Newer comments are so scattered and difficult to find on a post that there’s no sense revisiting a post anymore, so I’ve spent drastically less time on the app since the latest update. Also, it’s a worrisome feeling writing a comment and having no idea where Instagram is going to plop it in the order and for what reason. You have no idea if people are reading your comment or if it’s too far low on the page. Some of the kindest and most encouraging comments from people are towards the bottom of the pile, seemingly because they’re several sentences long, or because they don’t have mutual friends with the original poster. The uncertainty of why the faulty algorithm favors certain commenters over others has given me anxiety I’ve never suffered from before, on an app that was originally supposed to be fun and a stress reliever. Now it’s the complete opposite. A computer algorithm can’t determine a person’s worth or the quality of their comment. I’d rather just watch TV than worry about this anymore. Someone please invent a better app that is actually about pictures and isn’t so controlled and manipulated by an algorithm.

Social Media, Social Media, Social Media, Social Media

Feed Algorithm, Comment Sorting, Interface, User Experience

Negative, Negative, Negative, Negative

App - Algorithm - Negative

### USER:The most anxiety-inducing app, Instagram feels very unwelcoming and based on inequality more than fairness. They changed the order of Comments again so that it’s even less chronologically ordered than it was before. Newer comments are so scattered and difficult to find on a post that there’s no sense revisiting a post anymore, so I’ve spent drastically less time on the app since the latest update. Also, it’s a worrisome feeling writing a comment and having no idea where Instagram is going to plop it in the order and for what reason. You have no idea if people are reading your comment or if it’s too far low on the page. Some of the kindest and most encouraging comments from people are towards the bottom of the pile, seemingly because they’re several sentences long, or because they don’t have mutual friends with the original poster. The uncertainty of why the faulty algorithm favors certain commenters over others has given me anxiety I’ve never suffered from before, on an app that was originally supposed to be fun and a stress reliever. Now it’s the complete opposite. A computer algorithm can’t determine a person’s worth or the quality of their comment. I’d rather just watch TV than worry about this anymore. Someone please invent a better app that is actually about pictures and isn’t so controlled and manipulated by an algorithm. ### ASSISTANT: App - Algorithm - Negative )))

### Review: title: The most anxiety-inducing app, content: Instagram feels very unwelcoming and based on inequality more than fairness. They changed the order of Comments again so that it’s even less chronologically ordered than it was before. Newer comments are so scattered and difficult to find on a post that there’s no sense revisiting a post anymore, so I’ve spent drastically less time on the app since the latest update. Also, it’s a worrisome feeling writing a comment and having no idea where Instagram is going to plop it in the order and for what reason. You have no idea if people are reading your comment or if it’s too far low on the page. Some of the kindest and most encouraging comments from people are towards the bottom of the pile, seemingly because they’re several sentences long, or because they don’t have mutual friends with the original poster. The uncertainty of why the faulty algorithm favors certain commenters over others has given me anxiety I’ve never suffered from before, on an app that was originally supposed to be fun and a stress reliever. Now it’s the complete opposite. A computer algorithm can’t determine a person’s worth or the quality of their comment. I’d rather just watch TV than worry about this anymore. Someone please invent a better app that is actually about pictures and isn’t so controlled and manipulated by an algorithm. ### Analysis: categories: Social Media, Social Media, Social Media, Social Media, aspects: Feed Algorithm, Comment Sorting, Interface, User Experience, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: The most anxiety-inducing app, content: Instagram feels very unwelcoming and based on inequality more than fairness. They changed the order of Comments again so that it’s even less chronologically ordered than it was before. Newer comments are so scattered and difficult to find on a post that there’s no sense revisiting a post anymore, so I’ve spent drastically less time on the app since the latest update. Also, it’s a worrisome feeling writing a comment and having no idea where Instagram is going to plop it in the order and for what reason. You have no idea if people are reading your comment or if it’s too far low on the page. Some of the kindest and most encouraging comments from people are towards the bottom of the pile, seemingly because they’re several sentences long, or because they don’t have mutual friends with the original poster. The uncertainty of why the faulty algorithm favors certain commenters over others has given me anxiety I’ve never suffered from before, on an app that was originally supposed to be fun and a stress reliever. Now it’s the complete opposite. A computer algorithm can’t determine a person’s worth or the quality of their comment. I’d rather just watch TV than worry about this anymore. Someone please invent a better app that is actually about pictures and isn’t so controlled and manipulated by an algorithm. ### Analysis: categories: (Social Media, Social Media, Social Media, Social Media) aspects: (Feed Algorithm, Comment Sorting, Interface, User Experience) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: The most anxiety-inducing app, Instagram feels very unwelcoming and based on inequality more than fairness. They changed the order of Comments again so that it’s even less chronologically ordered than it was before. Newer comments are so scattered and difficult to find on a post that there’s no sense revisiting a post anymore, so I’ve spent drastically less time on the app since the latest update. Also, it’s a worrisome feeling writing a comment and having no idea where Instagram is going to plop it in the order and for what reason. You have no idea if people are reading your comment or if it’s too far low on the page. Some of the kindest and most encouraging comments from people are towards the bottom of the pile, seemingly because they’re several sentences long, or because they don’t have mutual friends with the original poster. The uncertainty of why the faulty algorithm favors certain commenters over others has given me anxiety I’ve never suffered from before, on an app that was originally supposed to be fun and a stress reliever. Now it’s the complete opposite. A computer algorithm can’t determine a person’s worth or the quality of their comment. I’d rather just watch TV than worry about this anymore. Someone please invent a better app that is actually about pictures and isn’t so controlled and manipulated by an algorithm. Output: App - Algorithm - Negative $$$

Another Bad feature

I just don’t get what the people at Instagram are doing. This is no longer an app for sharing moments and discovering others. It is a shopping feed that shows you 2-3 photos of people you actually follow and then breaks it up with an add or suggested media and this new update makes it even worse. Showing you a phew dozen recant posts from people you follow and then (with as minimal a notice as possible) throws you into a “suggested posts” feed. Taking you away from those you follow and guiding you to more posts that are supposedly suggested to be more of what you like but are honestly a mess of ads and a few post you might like. This makes the feed diluted and frustrating to enjoy as I now don’t trust what I’m looking at and have to keep an eye out for the VERY subtle “suggested feed” bar. I spend A LOT of time on my feed and who I follow (which, I know get a life dude) but this is a nice place to wind down or kill time. If I wanted a bunch of nonsense posts thrown in I’d be back on Facebook. The developer should allow us to turn this suggested feed feature OFF! Please, you have already forced us to live with the unusable shopping and reels button. Stop messing with our feed!

Design, Functionality

UI, App Feed

negative, negative

App - Suggested Feed - Negative

### USER:Another Bad feature, I just don’t get what the people at Instagram are doing. This is no longer an app for sharing moments and discovering others. It is a shopping feed that shows you 2-3 photos of people you actually follow and then breaks it up with an add or suggested media and this new update makes it even worse. Showing you a phew dozen recant posts from people you follow and then (with as minimal a notice as possible) throws you into a “suggested posts” feed. Taking you away from those you follow and guiding you to more posts that are supposedly suggested to be more of what you like but are honestly a mess of ads and a few post you might like. This makes the feed diluted and frustrating to enjoy as I now don’t trust what I’m looking at and have to keep an eye out for the VERY subtle “suggested feed” bar. I spend A LOT of time on my feed and who I follow (which, I know get a life dude) but this is a nice place to wind down or kill time. If I wanted a bunch of nonsense posts thrown in I’d be back on Facebook. The developer should allow us to turn this suggested feed feature OFF! Please, you have already forced us to live with the unusable shopping and reels button. Stop messing with our feed! ### ASSISTANT: App - Suggested Feed - Negative )))

### Review: title: Another Bad feature, content: I just don’t get what the people at Instagram are doing. This is no longer an app for sharing moments and discovering others. It is a shopping feed that shows you 2-3 photos of people you actually follow and then breaks it up with an add or suggested media and this new update makes it even worse. Showing you a phew dozen recant posts from people you follow and then (with as minimal a notice as possible) throws you into a “suggested posts” feed. Taking you away from those you follow and guiding you to more posts that are supposedly suggested to be more of what you like but are honestly a mess of ads and a few post you might like. This makes the feed diluted and frustrating to enjoy as I now don’t trust what I’m looking at and have to keep an eye out for the VERY subtle “suggested feed” bar. I spend A LOT of time on my feed and who I follow (which, I know get a life dude) but this is a nice place to wind down or kill time. If I wanted a bunch of nonsense posts thrown in I’d be back on Facebook. The developer should allow us to turn this suggested feed feature OFF! Please, you have already forced us to live with the unusable shopping and reels button. Stop messing with our feed! ### Analysis: categories: Design, Functionality, aspects: UI, App Feed, sentiments: negative, negative )))

### Review: title: Another Bad feature, content: I just don’t get what the people at Instagram are doing. This is no longer an app for sharing moments and discovering others. It is a shopping feed that shows you 2-3 photos of people you actually follow and then breaks it up with an add or suggested media and this new update makes it even worse. Showing you a phew dozen recant posts from people you follow and then (with as minimal a notice as possible) throws you into a “suggested posts” feed. Taking you away from those you follow and guiding you to more posts that are supposedly suggested to be more of what you like but are honestly a mess of ads and a few post you might like. This makes the feed diluted and frustrating to enjoy as I now don’t trust what I’m looking at and have to keep an eye out for the VERY subtle “suggested feed” bar. I spend A LOT of time on my feed and who I follow (which, I know get a life dude) but this is a nice place to wind down or kill time. If I wanted a bunch of nonsense posts thrown in I’d be back on Facebook. The developer should allow us to turn this suggested feed feature OFF! Please, you have already forced us to live with the unusable shopping and reels button. Stop messing with our feed! ### Analysis: categories: (Design, Functionality) aspects: (UI, App Feed) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Another Bad feature, I just don’t get what the people at Instagram are doing. This is no longer an app for sharing moments and discovering others. It is a shopping feed that shows you 2-3 photos of people you actually follow and then breaks it up with an add or suggested media and this new update makes it even worse. Showing you a phew dozen recant posts from people you follow and then (with as minimal a notice as possible) throws you into a “suggested posts” feed. Taking you away from those you follow and guiding you to more posts that are supposedly suggested to be more of what you like but are honestly a mess of ads and a few post you might like. This makes the feed diluted and frustrating to enjoy as I now don’t trust what I’m looking at and have to keep an eye out for the VERY subtle “suggested feed” bar. I spend A LOT of time on my feed and who I follow (which, I know get a life dude) but this is a nice place to wind down or kill time. If I wanted a bunch of nonsense posts thrown in I’d be back on Facebook. The developer should allow us to turn this suggested feed feature OFF! Please, you have already forced us to live with the unusable shopping and reels button. Stop messing with our feed! Output: App - Suggested Feed - Negative $$$

Will not email or notify if renewals

In a time when so many companies are doing the right thing and making sure you’re aware of every invoice, Babbel has clearly chosen to hold their renewal rate/revenue above the needs of their customers. 2 years of invoicing when I haven’t even opened or used the app since mid-2020. Update: Babbel Customer Service did not refund my subscription, but they did agree to extend my subscription at no additional cost, equivalent to the period of time they had billed for that the application hadn’t been utilized: “ We are not able to refund your last payment from October 2022, as it is too long ago, but I confirm again that the payments are now cancelled and I have extended your access, free of charge, to make up for lost time. You can now access your Spanish courses up until the 13th of October 2025.”

Billing, Billing, Billing, Customer Service

Invoice, Refund, Renewals, Helpfulness

negative, negative, negative, positive

Billing - Invoice - negative, Billing - Refund - negative, Billing - Renewals - negative, Customer Service - Helpfulness - positive

### USER:Will not email or notify if renewals, In a time when so many companies are doing the right thing and making sure you’re aware of every invoice, Babbel has clearly chosen to hold their renewal rate/revenue above the needs of their customers. 2 years of invoicing when I haven’t even opened or used the app since mid-2020. Update: Babbel Customer Service did not refund my subscription, but they did agree to extend my subscription at no additional cost, equivalent to the period of time they had billed for that the application hadn’t been utilized: “ We are not able to refund your last payment from October 2022, as it is too long ago, but I confirm again that the payments are now cancelled and I have extended your access, free of charge, to make up for lost time. You can now access your Spanish courses up until the 13th of October 2025.” ### ASSISTANT: Billing - Invoice - negative, Billing - Refund - negative, Billing - Renewals - negative, Customer Service - Helpfulness - positive )))

### Review: title: Will not email or notify if renewals, content: In a time when so many companies are doing the right thing and making sure you’re aware of every invoice, Babbel has clearly chosen to hold their renewal rate/revenue above the needs of their customers. 2 years of invoicing when I haven’t even opened or used the app since mid-2020. Update: Babbel Customer Service did not refund my subscription, but they did agree to extend my subscription at no additional cost, equivalent to the period of time they had billed for that the application hadn’t been utilized: “ We are not able to refund your last payment from October 2022, as it is too long ago, but I confirm again that the payments are now cancelled and I have extended your access, free of charge, to make up for lost time. You can now access your Spanish courses up until the 13th of October 2025.” ### Analysis: categories: Billing, Billing, Billing, Customer Service, aspects: Invoice, Refund, Renewals, Helpfulness, sentiments: negative, negative, negative, positive )))

### Review: title: Will not email or notify if renewals, content: In a time when so many companies are doing the right thing and making sure you’re aware of every invoice, Babbel has clearly chosen to hold their renewal rate/revenue above the needs of their customers. 2 years of invoicing when I haven’t even opened or used the app since mid-2020. Update: Babbel Customer Service did not refund my subscription, but they did agree to extend my subscription at no additional cost, equivalent to the period of time they had billed for that the application hadn’t been utilized: “ We are not able to refund your last payment from October 2022, as it is too long ago, but I confirm again that the payments are now cancelled and I have extended your access, free of charge, to make up for lost time. You can now access your Spanish courses up until the 13th of October 2025.” ### Analysis: categories: (Billing, Billing, Billing, Customer Service) aspects: (Invoice, Refund, Renewals, Helpfulness) sentiments: (negative, negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Will not email or notify if renewals, In a time when so many companies are doing the right thing and making sure you’re aware of every invoice, Babbel has clearly chosen to hold their renewal rate/revenue above the needs of their customers. 2 years of invoicing when I haven’t even opened or used the app since mid-2020. Update: Babbel Customer Service did not refund my subscription, but they did agree to extend my subscription at no additional cost, equivalent to the period of time they had billed for that the application hadn’t been utilized: “ We are not able to refund your last payment from October 2022, as it is too long ago, but I confirm again that the payments are now cancelled and I have extended your access, free of charge, to make up for lost time. You can now access your Spanish courses up until the 13th of October 2025.” Output: Billing - Invoice - negative, Billing - Refund - negative, Billing - Renewals - negative, Customer Service - Helpfulness - positive $$$

Cancelled my requested visit without even try to contact me

After I called the help centers and wait for 2 hours for a phone call, the customer care representative told me that the doctor has tried to call me and couldn’t get a hold from me. I have been next to my phone for 2 hours waiting for a phone call, my phone works perfectly and has not missing calls . Surprisedly , after my complain the phone works again and I received a phone call right away . I have to request a new visit on the phone and sent another 10 mints providing all the same info again .very time consuming !!!!

Customer Care

Phone Call

negative

Customer Care - Phone Call - negative

### USER:Cancelled my requested visit without even try to contact me, After I called the help centers and wait for 2 hours for a phone call, the customer care representative told me that the doctor has tried to call me and couldn’t get a hold from me. I have been next to my phone for 2 hours waiting for a phone call, my phone works perfectly and has not missing calls . Surprisedly , after my complain the phone works again and I received a phone call right away . I have to request a new visit on the phone and sent another 10 mints providing all the same info again .very time consuming !!!! ### ASSISTANT: Customer Care - Phone Call - negative )))

### Review: title: Cancelled my requested visit without even try to contact me, content: After I called the help centers and wait for 2 hours for a phone call, the customer care representative told me that the doctor has tried to call me and couldn’t get a hold from me. I have been next to my phone for 2 hours waiting for a phone call, my phone works perfectly and has not missing calls . Surprisedly , after my complain the phone works again and I received a phone call right away . I have to request a new visit on the phone and sent another 10 mints providing all the same info again .very time consuming !!!! ### Analysis: categories: Customer Care, aspects: Phone Call, sentiments: negative )))

### Review: title: Cancelled my requested visit without even try to contact me, content: After I called the help centers and wait for 2 hours for a phone call, the customer care representative told me that the doctor has tried to call me and couldn’t get a hold from me. I have been next to my phone for 2 hours waiting for a phone call, my phone works perfectly and has not missing calls . Surprisedly , after my complain the phone works again and I received a phone call right away . I have to request a new visit on the phone and sent another 10 mints providing all the same info again .very time consuming !!!! ### Analysis: categories: (Customer Care) aspects: (Phone Call) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Cancelled my requested visit without even try to contact me, After I called the help centers and wait for 2 hours for a phone call, the customer care representative told me that the doctor has tried to call me and couldn’t get a hold from me. I have been next to my phone for 2 hours waiting for a phone call, my phone works perfectly and has not missing calls . Surprisedly , after my complain the phone works again and I received a phone call right away . I have to request a new visit on the phone and sent another 10 mints providing all the same info again .very time consuming !!!! Output: Customer Care - Phone Call - negative $$$

App makes things harder

The display view has changed. Did not like the drag up menu to find something I would always see at top with one click (wishlists.) now when I go to view wishlists they are not in list form where I can easily click the one I want. Instead I must now scroll through all wishlists looking for the one I want. It wastes time and is a hassle. Also, there used to the the ability to request replacement or return. So I received item damaged because it was improperly packaged but they still wanted me to send broken item back when they are at fault. Able to get through on phone (had search online as could not find place on app to do so) and they sent replacement but they resent another broken item because threw in package again without wrapping. No easy way to contact them. I had pictures to show but no place for this option. Then I posted a review for a product - nothing wrong with my review but they said went against their policy and would not post. So allowing sellers to scam people because you can not post a negative review apparently.

Ease of Use, Ease of Use, Customer Service, Customer Service, Moderation

Findability, Navigability, Responsiveness, Resolution, Transparency

negative, negative, positive, negative, negative

Ease of Use - Findability - negative, Ease of Use - Navigability - negative, Customer Service - Responsiveness - positive, Customer Service - Resolution - negative, Moderation - Transparency - negative

### USER:App makes things harder, The display view has changed. Did not like the drag up menu to find something I would always see at top with one click (wishlists.) now when I go to view wishlists they are not in list form where I can easily click the one I want. Instead I must now scroll through all wishlists looking for the one I want. It wastes time and is a hassle. Also, there used to the the ability to request replacement or return. So I received item damaged because it was improperly packaged but they still wanted me to send broken item back when they are at fault. Able to get through on phone (had search online as could not find place on app to do so) and they sent replacement but they resent another broken item because threw in package again without wrapping. No easy way to contact them. I had pictures to show but no place for this option. Then I posted a review for a product - nothing wrong with my review but they said went against their policy and would not post. So allowing sellers to scam people because you can not post a negative review apparently. ### ASSISTANT: Ease of Use - Findability - negative, Ease of Use - Navigability - negative, Customer Service - Responsiveness - positive, Customer Service - Resolution - negative, Moderation - Transparency - negative )))

### Review: title: App makes things harder, content: The display view has changed. Did not like the drag up menu to find something I would always see at top with one click (wishlists.) now when I go to view wishlists they are not in list form where I can easily click the one I want. Instead I must now scroll through all wishlists looking for the one I want. It wastes time and is a hassle. Also, there used to the the ability to request replacement or return. So I received item damaged because it was improperly packaged but they still wanted me to send broken item back when they are at fault. Able to get through on phone (had search online as could not find place on app to do so) and they sent replacement but they resent another broken item because threw in package again without wrapping. No easy way to contact them. I had pictures to show but no place for this option. Then I posted a review for a product - nothing wrong with my review but they said went against their policy and would not post. So allowing sellers to scam people because you can not post a negative review apparently. ### Analysis: categories: Ease of Use, Ease of Use, Customer Service, Customer Service, Moderation, aspects: Findability, Navigability, Responsiveness, Resolution, Transparency, sentiments: negative, negative, positive, negative, negative )))

### Review: title: App makes things harder, content: The display view has changed. Did not like the drag up menu to find something I would always see at top with one click (wishlists.) now when I go to view wishlists they are not in list form where I can easily click the one I want. Instead I must now scroll through all wishlists looking for the one I want. It wastes time and is a hassle. Also, there used to the the ability to request replacement or return. So I received item damaged because it was improperly packaged but they still wanted me to send broken item back when they are at fault. Able to get through on phone (had search online as could not find place on app to do so) and they sent replacement but they resent another broken item because threw in package again without wrapping. No easy way to contact them. I had pictures to show but no place for this option. Then I posted a review for a product - nothing wrong with my review but they said went against their policy and would not post. So allowing sellers to scam people because you can not post a negative review apparently. ### Analysis: categories: (Ease of Use, Ease of Use, Customer Service, Customer Service, Moderation) aspects: (Findability, Navigability, Responsiveness, Resolution, Transparency) sentiments: (negative, negative, positive, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: App makes things harder, The display view has changed. Did not like the drag up menu to find something I would always see at top with one click (wishlists.) now when I go to view wishlists they are not in list form where I can easily click the one I want. Instead I must now scroll through all wishlists looking for the one I want. It wastes time and is a hassle. Also, there used to the the ability to request replacement or return. So I received item damaged because it was improperly packaged but they still wanted me to send broken item back when they are at fault. Able to get through on phone (had search online as could not find place on app to do so) and they sent replacement but they resent another broken item because threw in package again without wrapping. No easy way to contact them. I had pictures to show but no place for this option. Then I posted a review for a product - nothing wrong with my review but they said went against their policy and would not post. So allowing sellers to scam people because you can not post a negative review apparently. Output: Ease of Use - Findability - negative, Ease of Use - Navigability - negative, Customer Service - Responsiveness - positive, Customer Service - Resolution - negative, Moderation - Transparency - negative $$$

Sieges need to move to th11

SPC, it’s Tuttle. Love the game. By far the best mobile game ever made. Completely enjoying the pass, and it’s the first time I’ve even spent money on the game and it’s worth every penny. However, I have one complaint. My clan has bout 3 th 12’s, that number is fluctuating consistently, but it’s around that number most of the time. All 3 with an ordinary working life that don’t have time to get on and donate a couple sieges. However, we do have a great number of Th 11’s. I’m not sure if our clan is part of a small pool with this problem or if there are more. It’d be really convenient to have lvl 1 siege factory at th 11. Since th12’s are so sought after and hard to come by it’d make it convenient for the clan. Most of the time I see th12’s they are in a clan. I know the simple answer is to just upgrade to Th 12, but a lot of us are just a th 10 or 11 still upgrading defenses and walls and heroes and they don’t want to rush there way to th12. Well anyways, hope you see this and consider it. , -Tuttle

Game mechanics

Sieges

Negative

Game mechanics - Sieges - Negative

### USER:Sieges need to move to th11, SPC, it’s Tuttle. Love the game. By far the best mobile game ever made. Completely enjoying the pass, and it’s the first time I’ve even spent money on the game and it’s worth every penny. However, I have one complaint. My clan has bout 3 th 12’s, that number is fluctuating consistently, but it’s around that number most of the time. All 3 with an ordinary working life that don’t have time to get on and donate a couple sieges. However, we do have a great number of Th 11’s. I’m not sure if our clan is part of a small pool with this problem or if there are more. It’d be really convenient to have lvl 1 siege factory at th 11. Since th12’s are so sought after and hard to come by it’d make it convenient for the clan. Most of the time I see th12’s they are in a clan. I know the simple answer is to just upgrade to Th 12, but a lot of us are just a th 10 or 11 still upgrading defenses and walls and heroes and they don’t want to rush there way to th12. Well anyways, hope you see this and consider it. , -Tuttle ### ASSISTANT: Game mechanics - Sieges - Negative )))

### Review: title: Sieges need to move to th11, content: SPC, it’s Tuttle. Love the game. By far the best mobile game ever made. Completely enjoying the pass, and it’s the first time I’ve even spent money on the game and it’s worth every penny. However, I have one complaint. My clan has bout 3 th 12’s, that number is fluctuating consistently, but it’s around that number most of the time. All 3 with an ordinary working life that don’t have time to get on and donate a couple sieges. However, we do have a great number of Th 11’s. I’m not sure if our clan is part of a small pool with this problem or if there are more. It’d be really convenient to have lvl 1 siege factory at th 11. Since th12’s are so sought after and hard to come by it’d make it convenient for the clan. Most of the time I see th12’s they are in a clan. I know the simple answer is to just upgrade to Th 12, but a lot of us are just a th 10 or 11 still upgrading defenses and walls and heroes and they don’t want to rush there way to th12. Well anyways, hope you see this and consider it. , -Tuttle ### Analysis: categories: Game mechanics, aspects: Sieges, sentiments: Negative )))

### Review: title: Sieges need to move to th11, content: SPC, it’s Tuttle. Love the game. By far the best mobile game ever made. Completely enjoying the pass, and it’s the first time I’ve even spent money on the game and it’s worth every penny. However, I have one complaint. My clan has bout 3 th 12’s, that number is fluctuating consistently, but it’s around that number most of the time. All 3 with an ordinary working life that don’t have time to get on and donate a couple sieges. However, we do have a great number of Th 11’s. I’m not sure if our clan is part of a small pool with this problem or if there are more. It’d be really convenient to have lvl 1 siege factory at th 11. Since th12’s are so sought after and hard to come by it’d make it convenient for the clan. Most of the time I see th12’s they are in a clan. I know the simple answer is to just upgrade to Th 12, but a lot of us are just a th 10 or 11 still upgrading defenses and walls and heroes and they don’t want to rush there way to th12. Well anyways, hope you see this and consider it. , -Tuttle ### Analysis: categories: (Game mechanics) aspects: (Sieges) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Sieges need to move to th11, SPC, it’s Tuttle. Love the game. By far the best mobile game ever made. Completely enjoying the pass, and it’s the first time I’ve even spent money on the game and it’s worth every penny. However, I have one complaint. My clan has bout 3 th 12’s, that number is fluctuating consistently, but it’s around that number most of the time. All 3 with an ordinary working life that don’t have time to get on and donate a couple sieges. However, we do have a great number of Th 11’s. I’m not sure if our clan is part of a small pool with this problem or if there are more. It’d be really convenient to have lvl 1 siege factory at th 11. Since th12’s are so sought after and hard to come by it’d make it convenient for the clan. Most of the time I see th12’s they are in a clan. I know the simple answer is to just upgrade to Th 12, but a lot of us are just a th 10 or 11 still upgrading defenses and walls and heroes and they don’t want to rush there way to th12. Well anyways, hope you see this and consider it. , -Tuttle Output: Game mechanics - Sieges - Negative $$$

Its very hard to communicate with them

Instagram is alright but, they always have bug issues here and there. Like now, my account is not allowing me to utilize filters on Instagram in stories any longer. I’m not sure why but, when I looked up how to reach the team to ask them for directive on the situation I was met with and redirected to various automated articles.. getting frustrated I gave up. Then last week, several friends and I lost access to our ability to DM for over a day on the apps platform; thankfully the DMs started properly working again the following day because I had to log onto the website platform instead of using the app just to communicate with people via DM.. so I was frustrated about that as well and then the issue of security breaches on this app is just becoming insane and they make it ridiculously hard for you to retrieve you account because everything is automated. So if you’re for say sleeping and someone breaches your account they can go in amar it’s change your email address and since you can’t you know answer security questions you’ve set in place to verify it’s you or speak to any representatives I’ve seen a lot of people permanently lose their accounts. I’m hoping they can make it a bit easier for people utilizing the app to retrieve their accounts safely in the future. Thank you, Instagram

Security, Features, Communication, Features

Account Retrieval, Filters, Customer Support, DMs

Negative, Negative, Negative, Negative

App - Communication - Negative, App - Bug - Negative, App - Security - Negative, App - Security - Negative, App - Communication - Negative

### USER:Its very hard to communicate with them, Instagram is alright but, they always have bug issues here and there. Like now, my account is not allowing me to utilize filters on Instagram in stories any longer. I’m not sure why but, when I looked up how to reach the team to ask them for directive on the situation I was met with and redirected to various automated articles.. getting frustrated I gave up. Then last week, several friends and I lost access to our ability to DM for over a day on the apps platform; thankfully the DMs started properly working again the following day because I had to log onto the website platform instead of using the app just to communicate with people via DM.. so I was frustrated about that as well and then the issue of security breaches on this app is just becoming insane and they make it ridiculously hard for you to retrieve you account because everything is automated. So if you’re for say sleeping and someone breaches your account they can go in amar it’s change your email address and since you can’t you know answer security questions you’ve set in place to verify it’s you or speak to any representatives I’ve seen a lot of people permanently lose their accounts. I’m hoping they can make it a bit easier for people utilizing the app to retrieve their accounts safely in the future. Thank you, Instagram ### ASSISTANT: App - Communication - Negative, App - Bug - Negative, App - Security - Negative, App - Security - Negative, App - Communication - Negative )))

### Review: title: Its very hard to communicate with them, content: Instagram is alright but, they always have bug issues here and there. Like now, my account is not allowing me to utilize filters on Instagram in stories any longer. I’m not sure why but, when I looked up how to reach the team to ask them for directive on the situation I was met with and redirected to various automated articles.. getting frustrated I gave up. Then last week, several friends and I lost access to our ability to DM for over a day on the apps platform; thankfully the DMs started properly working again the following day because I had to log onto the website platform instead of using the app just to communicate with people via DM.. so I was frustrated about that as well and then the issue of security breaches on this app is just becoming insane and they make it ridiculously hard for you to retrieve you account because everything is automated. So if you’re for say sleeping and someone breaches your account they can go in amar it’s change your email address and since you can’t you know answer security questions you’ve set in place to verify it’s you or speak to any representatives I’ve seen a lot of people permanently lose their accounts. I’m hoping they can make it a bit easier for people utilizing the app to retrieve their accounts safely in the future. Thank you, Instagram ### Analysis: categories: Security, Features, Communication, Features, aspects: Account Retrieval, Filters, Customer Support, DMs, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Its very hard to communicate with them, content: Instagram is alright but, they always have bug issues here and there. Like now, my account is not allowing me to utilize filters on Instagram in stories any longer. I’m not sure why but, when I looked up how to reach the team to ask them for directive on the situation I was met with and redirected to various automated articles.. getting frustrated I gave up. Then last week, several friends and I lost access to our ability to DM for over a day on the apps platform; thankfully the DMs started properly working again the following day because I had to log onto the website platform instead of using the app just to communicate with people via DM.. so I was frustrated about that as well and then the issue of security breaches on this app is just becoming insane and they make it ridiculously hard for you to retrieve you account because everything is automated. So if you’re for say sleeping and someone breaches your account they can go in amar it’s change your email address and since you can’t you know answer security questions you’ve set in place to verify it’s you or speak to any representatives I’ve seen a lot of people permanently lose their accounts. I’m hoping they can make it a bit easier for people utilizing the app to retrieve their accounts safely in the future. Thank you, Instagram ### Analysis: categories: (Security, Features, Communication, Features) aspects: (Account Retrieval, Filters, Customer Support, DMs) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Its very hard to communicate with them, Instagram is alright but, they always have bug issues here and there. Like now, my account is not allowing me to utilize filters on Instagram in stories any longer. I’m not sure why but, when I looked up how to reach the team to ask them for directive on the situation I was met with and redirected to various automated articles.. getting frustrated I gave up. Then last week, several friends and I lost access to our ability to DM for over a day on the apps platform; thankfully the DMs started properly working again the following day because I had to log onto the website platform instead of using the app just to communicate with people via DM.. so I was frustrated about that as well and then the issue of security breaches on this app is just becoming insane and they make it ridiculously hard for you to retrieve you account because everything is automated. So if you’re for say sleeping and someone breaches your account they can go in amar it’s change your email address and since you can’t you know answer security questions you’ve set in place to verify it’s you or speak to any representatives I’ve seen a lot of people permanently lose their accounts. I’m hoping they can make it a bit easier for people utilizing the app to retrieve their accounts safely in the future. Thank you, Instagram Output: App - Communication - Negative, App - Bug - Negative, App - Security - Negative, App - Security - Negative, App - Communication - Negative $$$

Bugs

Update November 2022:, Latest update introduced more bugs. Now screen moves up and bottom half turn black and you can’t use the app properly. Every time this requires user to completely close app and re-open it again., , Please fix these bugs and do more testing before you release updates. , , At least you fixed the more annoying bugs mentioned below. Thanks for that. , , Dear Developers, this last update totally screwed up the app. - I’m getting blank screens where you can see the text box while typing. - The list of chats keeps moving down before you can select on it (so you enter the wrong chat) or - when stationary it always selects the chat below the one you select. So you have to select another chat to get into the one you want. Seriously? Revert to a previous safe build and do more testing before you push new updates out, it’s becoming annoying enough to make me want to report these bugs in a review. Happy to submit screen shots or video with version/phone info if needed (latest updated iOS and WhatsApp updated). Other then that my only other WhatsApp suggestions is -to allow users to edit or delete their messages (outside of disappearing messages) - to allow chat backup to other drives or apps or make it easier to use

App Bugs

Performance

Negative

App Bugs - Performance - Negative

### USER:Bugs, Update November 2022:, Latest update introduced more bugs. Now screen moves up and bottom half turn black and you can’t use the app properly. Every time this requires user to completely close app and re-open it again., , Please fix these bugs and do more testing before you release updates. , , At least you fixed the more annoying bugs mentioned below. Thanks for that. , , Dear Developers, this last update totally screwed up the app. - I’m getting blank screens where you can see the text box while typing. - The list of chats keeps moving down before you can select on it (so you enter the wrong chat) or - when stationary it always selects the chat below the one you select. So you have to select another chat to get into the one you want. Seriously? Revert to a previous safe build and do more testing before you push new updates out, it’s becoming annoying enough to make me want to report these bugs in a review. Happy to submit screen shots or video with version/phone info if needed (latest updated iOS and WhatsApp updated). Other then that my only other WhatsApp suggestions is -to allow users to edit or delete their messages (outside of disappearing messages) - to allow chat backup to other drives or apps or make it easier to use ### ASSISTANT: App - Performance - Negative )))

### Review: title: Bugs, content: Update November 2022:, Latest update introduced more bugs. Now screen moves up and bottom half turn black and you can’t use the app properly. Every time this requires user to completely close app and re-open it again., , Please fix these bugs and do more testing before you release updates. , , At least you fixed the more annoying bugs mentioned below. Thanks for that. , , Dear Developers, this last update totally screwed up the app. - I’m getting blank screens where you can see the text box while typing. - The list of chats keeps moving down before you can select on it (so you enter the wrong chat) or - when stationary it always selects the chat below the one you select. So you have to select another chat to get into the one you want. Seriously? Revert to a previous safe build and do more testing before you push new updates out, it’s becoming annoying enough to make me want to report these bugs in a review. Happy to submit screen shots or video with version/phone info if needed (latest updated iOS and WhatsApp updated). Other then that my only other WhatsApp suggestions is -to allow users to edit or delete their messages (outside of disappearing messages) - to allow chat backup to other drives or apps or make it easier to use ### Analysis: categories: App Bugs, aspects: Performance, sentiments: Negative )))

### Review: title: Bugs, content: Update November 2022:, Latest update introduced more bugs. Now screen moves up and bottom half turn black and you can’t use the app properly. Every time this requires user to completely close app and re-open it again., , Please fix these bugs and do more testing before you release updates. , , At least you fixed the more annoying bugs mentioned below. Thanks for that. , , Dear Developers, this last update totally screwed up the app. - I’m getting blank screens where you can see the text box while typing. - The list of chats keeps moving down before you can select on it (so you enter the wrong chat) or - when stationary it always selects the chat below the one you select. So you have to select another chat to get into the one you want. Seriously? Revert to a previous safe build and do more testing before you push new updates out, it’s becoming annoying enough to make me want to report these bugs in a review. Happy to submit screen shots or video with version/phone info if needed (latest updated iOS and WhatsApp updated). Other then that my only other WhatsApp suggestions is -to allow users to edit or delete their messages (outside of disappearing messages) - to allow chat backup to other drives or apps or make it easier to use ### Analysis: categories: (App Bugs) aspects: (Performance) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Bugs, Update November 2022:, Latest update introduced more bugs. Now screen moves up and bottom half turn black and you can’t use the app properly. Every time this requires user to completely close app and re-open it again., , Please fix these bugs and do more testing before you release updates. , , At least you fixed the more annoying bugs mentioned below. Thanks for that. , , Dear Developers, this last update totally screwed up the app. - I’m getting blank screens where you can see the text box while typing. - The list of chats keeps moving down before you can select on it (so you enter the wrong chat) or - when stationary it always selects the chat below the one you select. So you have to select another chat to get into the one you want. Seriously? Revert to a previous safe build and do more testing before you push new updates out, it’s becoming annoying enough to make me want to report these bugs in a review. Happy to submit screen shots or video with version/phone info if needed (latest updated iOS and WhatsApp updated). Other then that my only other WhatsApp suggestions is -to allow users to edit or delete their messages (outside of disappearing messages) - to allow chat backup to other drives or apps or make it easier to use Output: App - Performance - Negative $$$

Suspected it was crap and was right!

Decided to use the service on Christmas night this year cause really what was the other option? Suspected that I had strep throat and wanted to be non-contagious ASAP for relative visits during the holiday season. Was given a hard time by an idiot doctor who had awful listening skills and diagnosed a common cold, (super original, and no cold symptoms either!). I ended up spending the following morning at the local urgent care where a rapid test diagnosed strep. Already on the mend after 12 hours of antibiotics. But now I don’t have enough time to visit the relatives I was planning on seeing. Thanks for nothing, teledoc. I guarantee that no one is calling you because they think they have the common cold. Plus there’s no follow up where they can learn from their mistakes. Maybe it’s hit or miss depending on doctors, but I will never use or recommend this service again, nor should I have to pay for a useless misdiagnosis!

Doctor, Doctor, Service, Service, App

Listening skills, Diagnosis, Appointment, Response, Refund

negative, negative, negative, negative, negative

Doctor - Listening skills - negative, Doctor - Diagnosis - negative, Service - Appointment - negative, Service - Response - negative, App - Refund - negative

### USER:Suspected it was crap and was right!, Decided to use the service on Christmas night this year cause really what was the other option? Suspected that I had strep throat and wanted to be non-contagious ASAP for relative visits during the holiday season. Was given a hard time by an idiot doctor who had awful listening skills and diagnosed a common cold, (super original, and no cold symptoms either!). I ended up spending the following morning at the local urgent care where a rapid test diagnosed strep. Already on the mend after 12 hours of antibiotics. But now I don’t have enough time to visit the relatives I was planning on seeing. Thanks for nothing, teledoc. I guarantee that no one is calling you because they think they have the common cold. Plus there’s no follow up where they can learn from their mistakes. Maybe it’s hit or miss depending on doctors, but I will never use or recommend this service again, nor should I have to pay for a useless misdiagnosis! ### ASSISTANT: Doctor - Listening skills - negative, Doctor - Diagnosis - negative, Service - Appointment - negative, Service - Response - negative, App - Refund - negative )))

### Review: title: Suspected it was crap and was right!, content: Decided to use the service on Christmas night this year cause really what was the other option? Suspected that I had strep throat and wanted to be non-contagious ASAP for relative visits during the holiday season. Was given a hard time by an idiot doctor who had awful listening skills and diagnosed a common cold, (super original, and no cold symptoms either!). I ended up spending the following morning at the local urgent care where a rapid test diagnosed strep. Already on the mend after 12 hours of antibiotics. But now I don’t have enough time to visit the relatives I was planning on seeing. Thanks for nothing, teledoc. I guarantee that no one is calling you because they think they have the common cold. Plus there’s no follow up where they can learn from their mistakes. Maybe it’s hit or miss depending on doctors, but I will never use or recommend this service again, nor should I have to pay for a useless misdiagnosis! ### Analysis: categories: Doctor, Doctor, Service, Service, App, aspects: Listening skills, Diagnosis, Appointment, Response, Refund, sentiments: negative, negative, negative, negative, negative )))

### Review: title: Suspected it was crap and was right!, content: Decided to use the service on Christmas night this year cause really what was the other option? Suspected that I had strep throat and wanted to be non-contagious ASAP for relative visits during the holiday season. Was given a hard time by an idiot doctor who had awful listening skills and diagnosed a common cold, (super original, and no cold symptoms either!). I ended up spending the following morning at the local urgent care where a rapid test diagnosed strep. Already on the mend after 12 hours of antibiotics. But now I don’t have enough time to visit the relatives I was planning on seeing. Thanks for nothing, teledoc. I guarantee that no one is calling you because they think they have the common cold. Plus there’s no follow up where they can learn from their mistakes. Maybe it’s hit or miss depending on doctors, but I will never use or recommend this service again, nor should I have to pay for a useless misdiagnosis! ### Analysis: categories: (Doctor, Doctor, Service, Service, App) aspects: (Listening skills, Diagnosis, Appointment, Response, Refund) sentiments: (negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Suspected it was crap and was right!, Decided to use the service on Christmas night this year cause really what was the other option? Suspected that I had strep throat and wanted to be non-contagious ASAP for relative visits during the holiday season. Was given a hard time by an idiot doctor who had awful listening skills and diagnosed a common cold, (super original, and no cold symptoms either!). I ended up spending the following morning at the local urgent care where a rapid test diagnosed strep. Already on the mend after 12 hours of antibiotics. But now I don’t have enough time to visit the relatives I was planning on seeing. Thanks for nothing, teledoc. I guarantee that no one is calling you because they think they have the common cold. Plus there’s no follow up where they can learn from their mistakes. Maybe it’s hit or miss depending on doctors, but I will never use or recommend this service again, nor should I have to pay for a useless misdiagnosis! Output: Doctor - Listening skills - negative, Doctor - Diagnosis - negative, Service - Appointment - negative, Service - Response - negative, App - Refund - negative $$$

Babbling with Babble

Exactly the quarantine distraction I was looking for! It really is an impressive learning tool. Keeps you engaged with multiple modalities, like speaking, flash cards, and writing. Mercí beaucoup, Babble!, , Downgrading my original rating after using the app for a longer period of time. Once out of the very basic vocabulary stage, the voice responsiveness take almost all excitement and fun from learning. Understandably there’s adjustments being made and some of the kinks are being worked out. That’s great to know for down the road but if you’re looking for a language app that’s anything more than a hobby, I’d strongly consider looking at all your options very carefully. I’d be shocked if there weren’t better options for learning., , Update: I did contact support, multiple times. Shared my screenshot. My issues persist. I had to delete, reinstall, adjust settings in the app & with Siri and on top of that it was suggested to restart my phone. This app costs WAY TOO MUCH for something that doesn’t work well & doesn’t have good customer service.

App, App, App, App

Usability, Price, Features, Customer service

Negative, Negative, Positive, Negative

App - Usability - Negative, App - Price - Negative, App - Features - Positive, App - Customer service - Negative

### USER:Babbling with Babble, Exactly the quarantine distraction I was looking for! It really is an impressive learning tool. Keeps you engaged with multiple modalities, like speaking, flash cards, and writing. Mercí beaucoup, Babble!, , Downgrading my original rating after using the app for a longer period of time. Once out of the very basic vocabulary stage, the voice responsiveness take almost all excitement and fun from learning. Understandably there’s adjustments being made and some of the kinks are being worked out. That’s great to know for down the road but if you’re looking for a language app that’s anything more than a hobby, I’d strongly consider looking at all your options very carefully. I’d be shocked if there weren’t better options for learning., , Update: I did contact support, multiple times. Shared my screenshot. My issues persist. I had to delete, reinstall, adjust settings in the app & with Siri and on top of that it was suggested to restart my phone. This app costs WAY TOO MUCH for something that doesn’t work well & doesn’t have good customer service. ### ASSISTANT: App - Usability - Negative, App - Price - Negative, App - Features - Positive, App - Customer service - Negative )))

### Review: title: Babbling with Babble, content: Exactly the quarantine distraction I was looking for! It really is an impressive learning tool. Keeps you engaged with multiple modalities, like speaking, flash cards, and writing. Mercí beaucoup, Babble!, , Downgrading my original rating after using the app for a longer period of time. Once out of the very basic vocabulary stage, the voice responsiveness take almost all excitement and fun from learning. Understandably there’s adjustments being made and some of the kinks are being worked out. That’s great to know for down the road but if you’re looking for a language app that’s anything more than a hobby, I’d strongly consider looking at all your options very carefully. I’d be shocked if there weren’t better options for learning., , Update: I did contact support, multiple times. Shared my screenshot. My issues persist. I had to delete, reinstall, adjust settings in the app & with Siri and on top of that it was suggested to restart my phone. This app costs WAY TOO MUCH for something that doesn’t work well & doesn’t have good customer service. ### Analysis: categories: App, App, App, App, aspects: Usability, Price, Features, Customer service, sentiments: Negative, Negative, Positive, Negative )))

### Review: title: Babbling with Babble, content: Exactly the quarantine distraction I was looking for! It really is an impressive learning tool. Keeps you engaged with multiple modalities, like speaking, flash cards, and writing. Mercí beaucoup, Babble!, , Downgrading my original rating after using the app for a longer period of time. Once out of the very basic vocabulary stage, the voice responsiveness take almost all excitement and fun from learning. Understandably there’s adjustments being made and some of the kinks are being worked out. That’s great to know for down the road but if you’re looking for a language app that’s anything more than a hobby, I’d strongly consider looking at all your options very carefully. I’d be shocked if there weren’t better options for learning., , Update: I did contact support, multiple times. Shared my screenshot. My issues persist. I had to delete, reinstall, adjust settings in the app & with Siri and on top of that it was suggested to restart my phone. This app costs WAY TOO MUCH for something that doesn’t work well & doesn’t have good customer service. ### Analysis: categories: (App, App, App, App) aspects: (Usability, Price, Features, Customer service) sentiments: (Negative, Negative, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Babbling with Babble, Exactly the quarantine distraction I was looking for! It really is an impressive learning tool. Keeps you engaged with multiple modalities, like speaking, flash cards, and writing. Mercí beaucoup, Babble!, , Downgrading my original rating after using the app for a longer period of time. Once out of the very basic vocabulary stage, the voice responsiveness take almost all excitement and fun from learning. Understandably there’s adjustments being made and some of the kinks are being worked out. That’s great to know for down the road but if you’re looking for a language app that’s anything more than a hobby, I’d strongly consider looking at all your options very carefully. I’d be shocked if there weren’t better options for learning., , Update: I did contact support, multiple times. Shared my screenshot. My issues persist. I had to delete, reinstall, adjust settings in the app & with Siri and on top of that it was suggested to restart my phone. This app costs WAY TOO MUCH for something that doesn’t work well & doesn’t have good customer service. Output: App - Usability - Negative, App - Price - Negative, App - Features - Positive, App - Customer service - Negative $$$

Safe driving

My order was well done and staff was friendly and quick. So none of the options offered here applied, but you need to have an open place to text feedback. THis was my first pick up and I was shocked at how much texting was required to let you know I was on my way. If I am 10 minutes out then I am behind the wheel and actively driving. Why would you ask for so much reading and clicking and passwords and confirmations? Stopping at one red light would not allow me to cover all this. The only negative part of the experience was the lengthy check in. While driving! Shame on you. People will get in car accidents trying to do this. Fix it.

Convenience

Check-in process

negative

Convenience - Check-in process - negative

### USER:Safe driving, My order was well done and staff was friendly and quick. So none of the options offered here applied, but you need to have an open place to text feedback. THis was my first pick up and I was shocked at how much texting was required to let you know I was on my way. If I am 10 minutes out then I am behind the wheel and actively driving. Why would you ask for so much reading and clicking and passwords and confirmations? Stopping at one red light would not allow me to cover all this. The only negative part of the experience was the lengthy check in. While driving! Shame on you. People will get in car accidents trying to do this. Fix it. ### ASSISTANT: Convenience - Check-in process - negative )))

### Review: title: Safe driving, content: My order was well done and staff was friendly and quick. So none of the options offered here applied, but you need to have an open place to text feedback. THis was my first pick up and I was shocked at how much texting was required to let you know I was on my way. If I am 10 minutes out then I am behind the wheel and actively driving. Why would you ask for so much reading and clicking and passwords and confirmations? Stopping at one red light would not allow me to cover all this. The only negative part of the experience was the lengthy check in. While driving! Shame on you. People will get in car accidents trying to do this. Fix it. ### Analysis: categories: Convenience, aspects: Check-in process, sentiments: negative )))

### Review: title: Safe driving, content: My order was well done and staff was friendly and quick. So none of the options offered here applied, but you need to have an open place to text feedback. THis was my first pick up and I was shocked at how much texting was required to let you know I was on my way. If I am 10 minutes out then I am behind the wheel and actively driving. Why would you ask for so much reading and clicking and passwords and confirmations? Stopping at one red light would not allow me to cover all this. The only negative part of the experience was the lengthy check in. While driving! Shame on you. People will get in car accidents trying to do this. Fix it. ### Analysis: categories: (Convenience) aspects: (Check-in process) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Safe driving, My order was well done and staff was friendly and quick. So none of the options offered here applied, but you need to have an open place to text feedback. THis was my first pick up and I was shocked at how much texting was required to let you know I was on my way. If I am 10 minutes out then I am behind the wheel and actively driving. Why would you ask for so much reading and clicking and passwords and confirmations? Stopping at one red light would not allow me to cover all this. The only negative part of the experience was the lengthy check in. While driving! Shame on you. People will get in car accidents trying to do this. Fix it. Output: Convenience - Check-in process - negative $$$

Instagram does not care about their users

Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be.

**Category, App, App, App

Aspect, Usability, Shopping, Money-making

Sentiment**, Negative, Negative, Negative

App - Usability - negative, App - Shopping Functionality - negative

### USER:Instagram does not care about their users, Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be. ### ASSISTANT: App - Usability - negative, App - Shopping Functionality - negative )))

### Review: title: Instagram does not care about their users, content: Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be. ### Analysis: categories: **Category, App, App, App, aspects: Aspect, Usability, Shopping, Money-making, sentiments: Sentiment**, Negative, Negative, Negative )))

### Review: title: Instagram does not care about their users, content: Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be. ### Analysis: categories: (**Category, App, App, App) aspects: (Aspect, Usability, Shopping, Money-making) sentiments: (Sentiment**, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Instagram does not care about their users, Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be. Output: App - Usability - negative, App - Shopping Functionality - negative $$$

Shipping Dates

Last three items (iPhone case, Shoes, Joggers.) from three different PRIME sellers have had issues with shipping. The iPhone case took 3 days before it said it will not ship and to pick a different case after 3 days. The joggers had shown up 2 to 3 days late. And the SHOES. The reason for my review: shipping said it would be here Friday and now it says Tuesday. Why not Monday? They’ve sat in each state they traveled through for a whole night and I’m only 3 states away from the sender. Meaning: don’t assume your gifts will get there on time, you have to keep an eye out for your items to ensure delivery and it means you have to use 3rd party trackers and see your package stand still for 3 days.

Shipping

Shipping dates

negative

Shipping - Shipping dates - negative

### USER:Shipping Dates, Last three items (iPhone case, Shoes, Joggers.) from three different PRIME sellers have had issues with shipping. The iPhone case took 3 days before it said it will not ship and to pick a different case after 3 days. The joggers had shown up 2 to 3 days late. And the SHOES. The reason for my review: shipping said it would be here Friday and now it says Tuesday. Why not Monday? They’ve sat in each state they traveled through for a whole night and I’m only 3 states away from the sender. Meaning: don’t assume your gifts will get there on time, you have to keep an eye out for your items to ensure delivery and it means you have to use 3rd party trackers and see your package stand still for 3 days. ### ASSISTANT: Shipping - Shipping dates - negative )))

### Review: title: Shipping Dates, content: Last three items (iPhone case, Shoes, Joggers.) from three different PRIME sellers have had issues with shipping. The iPhone case took 3 days before it said it will not ship and to pick a different case after 3 days. The joggers had shown up 2 to 3 days late. And the SHOES. The reason for my review: shipping said it would be here Friday and now it says Tuesday. Why not Monday? They’ve sat in each state they traveled through for a whole night and I’m only 3 states away from the sender. Meaning: don’t assume your gifts will get there on time, you have to keep an eye out for your items to ensure delivery and it means you have to use 3rd party trackers and see your package stand still for 3 days. ### Analysis: categories: Shipping, aspects: Shipping dates, sentiments: negative )))

### Review: title: Shipping Dates, content: Last three items (iPhone case, Shoes, Joggers.) from three different PRIME sellers have had issues with shipping. The iPhone case took 3 days before it said it will not ship and to pick a different case after 3 days. The joggers had shown up 2 to 3 days late. And the SHOES. The reason for my review: shipping said it would be here Friday and now it says Tuesday. Why not Monday? They’ve sat in each state they traveled through for a whole night and I’m only 3 states away from the sender. Meaning: don’t assume your gifts will get there on time, you have to keep an eye out for your items to ensure delivery and it means you have to use 3rd party trackers and see your package stand still for 3 days. ### Analysis: categories: (Shipping) aspects: (Shipping dates) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Shipping Dates, Last three items (iPhone case, Shoes, Joggers.) from three different PRIME sellers have had issues with shipping. The iPhone case took 3 days before it said it will not ship and to pick a different case after 3 days. The joggers had shown up 2 to 3 days late. And the SHOES. The reason for my review: shipping said it would be here Friday and now it says Tuesday. Why not Monday? They’ve sat in each state they traveled through for a whole night and I’m only 3 states away from the sender. Meaning: don’t assume your gifts will get there on time, you have to keep an eye out for your items to ensure delivery and it means you have to use 3rd party trackers and see your package stand still for 3 days. Output: Shipping - Shipping dates - negative $$$

Howling frustration

This is useless for much beyond simple shopping, and even that gets “there was a problem” messages often, even when just opening the app. Had a problem with Prime Video on multiple devices so went into the account management section to see if someone else was using my account and make some changes. Selecting “manage my account” took me to a page trying to get me buy the latest deal or sign up for “exclusive offers.” That’s all. No next page to actually check registered devices, etc. And that was after “there was a problem” messages with stupid dog pictures half a dozen times. , There’s more, but I just finished with it and I’m typing while angry. Need to log on using the internet and try to actually really manage my account.

App Management, App Performance, App Performance, App Performance

Account Management, Opening the app, Account Management, Registering devices

Negative, Negative, Negative, Negative

App Management - Account Management - Negative, App Performance - Opening the app - Negative, App Performance - Account Management - Negative, App Performance - Registering devices - Negative

### USER:Howling frustration, This is useless for much beyond simple shopping, and even that gets “there was a problem” messages often, even when just opening the app. Had a problem with Prime Video on multiple devices so went into the account management section to see if someone else was using my account and make some changes. Selecting “manage my account” took me to a page trying to get me buy the latest deal or sign up for “exclusive offers.” That’s all. No next page to actually check registered devices, etc. And that was after “there was a problem” messages with stupid dog pictures half a dozen times. , There’s more, but I just finished with it and I’m typing while angry. Need to log on using the internet and try to actually really manage my account. ### ASSISTANT: App Management - Account Management - Negative, App Performance - Opening the app - Negative, App Performance - Account Management - Negative, App Performance - Registering devices - Negative )))

### Review: title: Howling frustration, content: This is useless for much beyond simple shopping, and even that gets “there was a problem” messages often, even when just opening the app. Had a problem with Prime Video on multiple devices so went into the account management section to see if someone else was using my account and make some changes. Selecting “manage my account” took me to a page trying to get me buy the latest deal or sign up for “exclusive offers.” That’s all. No next page to actually check registered devices, etc. And that was after “there was a problem” messages with stupid dog pictures half a dozen times. , There’s more, but I just finished with it and I’m typing while angry. Need to log on using the internet and try to actually really manage my account. ### Analysis: categories: App Management, App Performance, App Performance, App Performance, aspects: Account Management, Opening the app, Account Management, Registering devices, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Howling frustration, content: This is useless for much beyond simple shopping, and even that gets “there was a problem” messages often, even when just opening the app. Had a problem with Prime Video on multiple devices so went into the account management section to see if someone else was using my account and make some changes. Selecting “manage my account” took me to a page trying to get me buy the latest deal or sign up for “exclusive offers.” That’s all. No next page to actually check registered devices, etc. And that was after “there was a problem” messages with stupid dog pictures half a dozen times. , There’s more, but I just finished with it and I’m typing while angry. Need to log on using the internet and try to actually really manage my account. ### Analysis: categories: (App Management, App Performance, App Performance, App Performance) aspects: (Account Management, Opening the app, Account Management, Registering devices) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Howling frustration, This is useless for much beyond simple shopping, and even that gets “there was a problem” messages often, even when just opening the app. Had a problem with Prime Video on multiple devices so went into the account management section to see if someone else was using my account and make some changes. Selecting “manage my account” took me to a page trying to get me buy the latest deal or sign up for “exclusive offers.” That’s all. No next page to actually check registered devices, etc. And that was after “there was a problem” messages with stupid dog pictures half a dozen times. , There’s more, but I just finished with it and I’m typing while angry. Need to log on using the internet and try to actually really manage my account. Output: App Management - Account Management - Negative, App Performance - Opening the app - Negative, App Performance - Account Management - Negative, App Performance - Registering devices - Negative $$$

Up grade destroyed it

After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format.

UI, UI, Functionality, UI

Layout, User Interface, Performance, Display

Negative, Negative, Negative, Negative

UI - Layout - Negative, UI - User Interface - Negative, Functionality - Performance - Negative, UI - Display - Negative

### USER:Up grade destroyed it, After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format. ### ASSISTANT: UI - Layout - Negative, UI - User Interface - Negative, Functionality - Performance - Negative, UI - Display - Negative )))

### Review: title: Up grade destroyed it, content: After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format. ### Analysis: categories: UI, UI, Functionality, UI, aspects: Layout, User Interface, Performance, Display, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Up grade destroyed it, content: After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format. ### Analysis: categories: (UI, UI, Functionality, UI) aspects: (Layout, User Interface, Performance, Display) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Up grade destroyed it, After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format. Output: UI - Layout - Negative, UI - User Interface - Negative, Functionality - Performance - Negative, UI - Display - Negative $$$

WOW

No ads, no cookies, and even has championships?!? Too good to be true! Now this, this is what all mobile games should be. Instead of the owners being too greedy like literally about 99% of all other mobile game ads, these guys have the will and strength to deny all ads!! Ads and cookies? None. Update rate? Perfect. Simplicity? Been playing since I was 6 years old. Game length? Much time! Gameplay? Perfecto. There are 5 questions I always use when reviewing a game, and each question answered good or perfectly is 1 Star., Edit: I made this reviews a year ago and all of the things I say still stands, a complaint that I have but don’t know where else to put it is about the electro dragon, it’s a good trip but in the higher leagues 9/10 attacks are electro dragon spams, and I get that the point of the game is to attack how you choose, but the electro dragon needs to be nerfed because it is simply a loophole on how to win all attack and everyone does it. :/

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Simplicity, Update rate, Game length, Gameplay, Ads, Electro dragon

Positive, Positive, Positive, Positive, Negative, Negative

Gameplay - Simplicity - Positive, Gameplay - Update rate - Positive, Gameplay - Game length - Positive, Gameplay - Gameplay - Positive, Gameplay - Ads - Negative, Gameplay - Electro dragon - Negative

### USER:WOW, No ads, no cookies, and even has championships?!? Too good to be true! Now this, this is what all mobile games should be. Instead of the owners being too greedy like literally about 99% of all other mobile game ads, these guys have the will and strength to deny all ads!! Ads and cookies? None. Update rate? Perfect. Simplicity? Been playing since I was 6 years old. Game length? Much time! Gameplay? Perfecto. There are 5 questions I always use when reviewing a game, and each question answered good or perfectly is 1 Star., Edit: I made this reviews a year ago and all of the things I say still stands, a complaint that I have but don’t know where else to put it is about the electro dragon, it’s a good trip but in the higher leagues 9/10 attacks are electro dragon spams, and I get that the point of the game is to attack how you choose, but the electro dragon needs to be nerfed because it is simply a loophole on how to win all attack and everyone does it. :/ ### ASSISTANT: Gameplay - Simplicity - Positive, Gameplay - Update rate - Positive, Gameplay - Game length - Positive, Gameplay - Gameplay - Positive, Gameplay - Ads - Negative, Gameplay - Electro dragon - Negative )))

### Review: title: WOW, content: No ads, no cookies, and even has championships?!? Too good to be true! Now this, this is what all mobile games should be. Instead of the owners being too greedy like literally about 99% of all other mobile game ads, these guys have the will and strength to deny all ads!! Ads and cookies? None. Update rate? Perfect. Simplicity? Been playing since I was 6 years old. Game length? Much time! Gameplay? Perfecto. There are 5 questions I always use when reviewing a game, and each question answered good or perfectly is 1 Star., Edit: I made this reviews a year ago and all of the things I say still stands, a complaint that I have but don’t know where else to put it is about the electro dragon, it’s a good trip but in the higher leagues 9/10 attacks are electro dragon spams, and I get that the point of the game is to attack how you choose, but the electro dragon needs to be nerfed because it is simply a loophole on how to win all attack and everyone does it. :/ ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Simplicity, Update rate, Game length, Gameplay, Ads, Electro dragon, sentiments: Positive, Positive, Positive, Positive, Negative, Negative )))

### Review: title: WOW, content: No ads, no cookies, and even has championships?!? Too good to be true! Now this, this is what all mobile games should be. Instead of the owners being too greedy like literally about 99% of all other mobile game ads, these guys have the will and strength to deny all ads!! Ads and cookies? None. Update rate? Perfect. Simplicity? Been playing since I was 6 years old. Game length? Much time! Gameplay? Perfecto. There are 5 questions I always use when reviewing a game, and each question answered good or perfectly is 1 Star., Edit: I made this reviews a year ago and all of the things I say still stands, a complaint that I have but don’t know where else to put it is about the electro dragon, it’s a good trip but in the higher leagues 9/10 attacks are electro dragon spams, and I get that the point of the game is to attack how you choose, but the electro dragon needs to be nerfed because it is simply a loophole on how to win all attack and everyone does it. :/ ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Simplicity, Update rate, Game length, Gameplay, Ads, Electro dragon) sentiments: (Positive, Positive, Positive, Positive, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WOW, No ads, no cookies, and even has championships?!? Too good to be true! Now this, this is what all mobile games should be. Instead of the owners being too greedy like literally about 99% of all other mobile game ads, these guys have the will and strength to deny all ads!! Ads and cookies? None. Update rate? Perfect. Simplicity? Been playing since I was 6 years old. Game length? Much time! Gameplay? Perfecto. There are 5 questions I always use when reviewing a game, and each question answered good or perfectly is 1 Star., Edit: I made this reviews a year ago and all of the things I say still stands, a complaint that I have but don’t know where else to put it is about the electro dragon, it’s a good trip but in the higher leagues 9/10 attacks are electro dragon spams, and I get that the point of the game is to attack how you choose, but the electro dragon needs to be nerfed because it is simply a loophole on how to win all attack and everyone does it. :/ Output: Gameplay - Simplicity - Positive, Gameplay - Update rate - Positive, Gameplay - Game length - Positive, Gameplay - Gameplay - Positive, Gameplay - Ads - Negative, Gameplay - Electro dragon - Negative $$$

Telemedicine Magic - Doctor at Your Fingertips!

Are you tired of trying to impress your doctor with your best WebMD impression? Look no further! Teledoc is the genie that grants all your medical wishes without the hassle of waiting room small talk or outdated magazines!, , From diagnosing your suspiciously "unique" rashes to deciphering the cryptic meaning behind your sniffles, Teledoc swoops in like a superhero in scrubs! With their virtual stethoscope and magic healing touch through the screen, they'll have you feeling better faster than you can say "where did that weird bump come from?", , Plus, say goodbye to the nerve-wracking hospital gowns and hello to the comfort of your beloved pajamas! No need to worry about getting lost on the way to the office—unless you accidentally click the wrong link and end up in the virtual waiting room of the wrong "doc" (yikes, that could get awkward)., , Teledoc, you're the real MVP of modern medicine. You've earned these 5 stars and a virtual high-five! Keep on virtually saving lives, one webcam consultation at a time!

Services, Services, Services, Services, Services

Courtesy, Diagnosis, Communication, Convenience, Life-saving

Positive, Positive, Positive, Positive, Positive

Services - Courtesy - Positive, Services - Diagnosis - Positive, Services - Communication - Positive, Services - Convenience - Positive, Services - Life-saving - Positive

### USER:Telemedicine Magic - Doctor at Your Fingertips!, Are you tired of trying to impress your doctor with your best WebMD impression? Look no further! Teledoc is the genie that grants all your medical wishes without the hassle of waiting room small talk or outdated magazines!, , From diagnosing your suspiciously "unique" rashes to deciphering the cryptic meaning behind your sniffles, Teledoc swoops in like a superhero in scrubs! With their virtual stethoscope and magic healing touch through the screen, they'll have you feeling better faster than you can say "where did that weird bump come from?", , Plus, say goodbye to the nerve-wracking hospital gowns and hello to the comfort of your beloved pajamas! No need to worry about getting lost on the way to the office—unless you accidentally click the wrong link and end up in the virtual waiting room of the wrong "doc" (yikes, that could get awkward)., , Teledoc, you're the real MVP of modern medicine. You've earned these 5 stars and a virtual high-five! Keep on virtually saving lives, one webcam consultation at a time! ### ASSISTANT: Services - Courtesy - Positive, Services - Diagnosis - Positive, Services - Communication - Positive, Services - Convenience - Positive, Services - Life-saving - Positive )))

### Review: title: Telemedicine Magic - Doctor at Your Fingertips!, content: Are you tired of trying to impress your doctor with your best WebMD impression? Look no further! Teledoc is the genie that grants all your medical wishes without the hassle of waiting room small talk or outdated magazines!, , From diagnosing your suspiciously "unique" rashes to deciphering the cryptic meaning behind your sniffles, Teledoc swoops in like a superhero in scrubs! With their virtual stethoscope and magic healing touch through the screen, they'll have you feeling better faster than you can say "where did that weird bump come from?", , Plus, say goodbye to the nerve-wracking hospital gowns and hello to the comfort of your beloved pajamas! No need to worry about getting lost on the way to the office—unless you accidentally click the wrong link and end up in the virtual waiting room of the wrong "doc" (yikes, that could get awkward)., , Teledoc, you're the real MVP of modern medicine. You've earned these 5 stars and a virtual high-five! Keep on virtually saving lives, one webcam consultation at a time! ### Analysis: categories: Services, Services, Services, Services, Services, aspects: Courtesy, Diagnosis, Communication, Convenience, Life-saving, sentiments: Positive, Positive, Positive, Positive, Positive )))

### Review: title: Telemedicine Magic - Doctor at Your Fingertips!, content: Are you tired of trying to impress your doctor with your best WebMD impression? Look no further! Teledoc is the genie that grants all your medical wishes without the hassle of waiting room small talk or outdated magazines!, , From diagnosing your suspiciously "unique" rashes to deciphering the cryptic meaning behind your sniffles, Teledoc swoops in like a superhero in scrubs! With their virtual stethoscope and magic healing touch through the screen, they'll have you feeling better faster than you can say "where did that weird bump come from?", , Plus, say goodbye to the nerve-wracking hospital gowns and hello to the comfort of your beloved pajamas! No need to worry about getting lost on the way to the office—unless you accidentally click the wrong link and end up in the virtual waiting room of the wrong "doc" (yikes, that could get awkward)., , Teledoc, you're the real MVP of modern medicine. You've earned these 5 stars and a virtual high-five! Keep on virtually saving lives, one webcam consultation at a time! ### Analysis: categories: (Services, Services, Services, Services, Services) aspects: (Courtesy, Diagnosis, Communication, Convenience, Life-saving) sentiments: (Positive, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Telemedicine Magic - Doctor at Your Fingertips!, Are you tired of trying to impress your doctor with your best WebMD impression? Look no further! Teledoc is the genie that grants all your medical wishes without the hassle of waiting room small talk or outdated magazines!, , From diagnosing your suspiciously "unique" rashes to deciphering the cryptic meaning behind your sniffles, Teledoc swoops in like a superhero in scrubs! With their virtual stethoscope and magic healing touch through the screen, they'll have you feeling better faster than you can say "where did that weird bump come from?", , Plus, say goodbye to the nerve-wracking hospital gowns and hello to the comfort of your beloved pajamas! No need to worry about getting lost on the way to the office—unless you accidentally click the wrong link and end up in the virtual waiting room of the wrong "doc" (yikes, that could get awkward)., , Teledoc, you're the real MVP of modern medicine. You've earned these 5 stars and a virtual high-five! Keep on virtually saving lives, one webcam consultation at a time! Output: Services - Courtesy - Positive, Services - Diagnosis - Positive, Services - Communication - Positive, Services - Convenience - Positive, Services - Life-saving - Positive $$$

Finally

I love the Babble app, it makes learning so convenient and easy. I have a bookshelf full of French books and a learning program on CD that I could never get around to finishing. Babble I am sure to get through. I can learn in bite sizes, 15 mins or so daily. The app exposed me to various aspects of the language that I wouldn’t typically get as such my learning is broad no matter the level. I had a problem with speaking and pronunciation but this app has made that easy to learn too. I bought the lifetime subscription and I excited to learn French and other languages over the time.

Learning, Learning, Learning

Learning method, Pronunciation, Variety

positive, positive, positive

Learning - Learning method - positive, Learning - Pronunciation - positive, Learning - Variety - positive

### USER:Finally, I love the Babble app, it makes learning so convenient and easy. I have a bookshelf full of French books and a learning program on CD that I could never get around to finishing. Babble I am sure to get through. I can learn in bite sizes, 15 mins or so daily. The app exposed me to various aspects of the language that I wouldn’t typically get as such my learning is broad no matter the level. I had a problem with speaking and pronunciation but this app has made that easy to learn too. I bought the lifetime subscription and I excited to learn French and other languages over the time. ### ASSISTANT: Learning - Learning method - positive, Learning - Pronunciation - positive, Learning - Variety - positive )))

### Review: title: Finally, content: I love the Babble app, it makes learning so convenient and easy. I have a bookshelf full of French books and a learning program on CD that I could never get around to finishing. Babble I am sure to get through. I can learn in bite sizes, 15 mins or so daily. The app exposed me to various aspects of the language that I wouldn’t typically get as such my learning is broad no matter the level. I had a problem with speaking and pronunciation but this app has made that easy to learn too. I bought the lifetime subscription and I excited to learn French and other languages over the time. ### Analysis: categories: Learning, Learning, Learning, aspects: Learning method, Pronunciation, Variety, sentiments: positive, positive, positive )))

### Review: title: Finally, content: I love the Babble app, it makes learning so convenient and easy. I have a bookshelf full of French books and a learning program on CD that I could never get around to finishing. Babble I am sure to get through. I can learn in bite sizes, 15 mins or so daily. The app exposed me to various aspects of the language that I wouldn’t typically get as such my learning is broad no matter the level. I had a problem with speaking and pronunciation but this app has made that easy to learn too. I bought the lifetime subscription and I excited to learn French and other languages over the time. ### Analysis: categories: (Learning, Learning, Learning) aspects: (Learning method, Pronunciation, Variety) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Finally, I love the Babble app, it makes learning so convenient and easy. I have a bookshelf full of French books and a learning program on CD that I could never get around to finishing. Babble I am sure to get through. I can learn in bite sizes, 15 mins or so daily. The app exposed me to various aspects of the language that I wouldn’t typically get as such my learning is broad no matter the level. I had a problem with speaking and pronunciation but this app has made that easy to learn too. I bought the lifetime subscription and I excited to learn French and other languages over the time. Output: Learning - Learning method - positive, Learning - Pronunciation - positive, Learning - Variety - positive $$$

Sharing Items with people.

I’ve been using this app for years now and it’s great. However I’m actually writing to give feedback about something. When trying to share a product there is only one way that I’m aware of. The new option that I noticed is “Ask For Friend’s Advice”. This doesn’t make sense to me as customers might not be asking for advice, but just instead want to share the item link. The recipient may find this confusing. This was the case for me recently. I’ve done this by text and shows a picture of the product with a link that will take you directly to it, which is as simple it should be. So aside from the criticism from me, I think it’s a clever idea but there should also be the option to just share without asking for advice.

Usage

Sharing

negative

Usage - Sharing - negative

### USER:Sharing Items with people., I’ve been using this app for years now and it’s great. However I’m actually writing to give feedback about something. When trying to share a product there is only one way that I’m aware of. The new option that I noticed is “Ask For Friend’s Advice”. This doesn’t make sense to me as customers might not be asking for advice, but just instead want to share the item link. The recipient may find this confusing. This was the case for me recently. I’ve done this by text and shows a picture of the product with a link that will take you directly to it, which is as simple it should be. So aside from the criticism from me, I think it’s a clever idea but there should also be the option to just share without asking for advice. ### ASSISTANT: Usage - Sharing - negative )))

### Review: title: Sharing Items with people., content: I’ve been using this app for years now and it’s great. However I’m actually writing to give feedback about something. When trying to share a product there is only one way that I’m aware of. The new option that I noticed is “Ask For Friend’s Advice”. This doesn’t make sense to me as customers might not be asking for advice, but just instead want to share the item link. The recipient may find this confusing. This was the case for me recently. I’ve done this by text and shows a picture of the product with a link that will take you directly to it, which is as simple it should be. So aside from the criticism from me, I think it’s a clever idea but there should also be the option to just share without asking for advice. ### Analysis: categories: Usage, aspects: Sharing, sentiments: negative )))

### Review: title: Sharing Items with people., content: I’ve been using this app for years now and it’s great. However I’m actually writing to give feedback about something. When trying to share a product there is only one way that I’m aware of. The new option that I noticed is “Ask For Friend’s Advice”. This doesn’t make sense to me as customers might not be asking for advice, but just instead want to share the item link. The recipient may find this confusing. This was the case for me recently. I’ve done this by text and shows a picture of the product with a link that will take you directly to it, which is as simple it should be. So aside from the criticism from me, I think it’s a clever idea but there should also be the option to just share without asking for advice. ### Analysis: categories: (Usage) aspects: (Sharing) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Sharing Items with people., I’ve been using this app for years now and it’s great. However I’m actually writing to give feedback about something. When trying to share a product there is only one way that I’m aware of. The new option that I noticed is “Ask For Friend’s Advice”. This doesn’t make sense to me as customers might not be asking for advice, but just instead want to share the item link. The recipient may find this confusing. This was the case for me recently. I’ve done this by text and shows a picture of the product with a link that will take you directly to it, which is as simple it should be. So aside from the criticism from me, I think it’s a clever idea but there should also be the option to just share without asking for advice. Output: Usage - Sharing - negative $$$

Convenient & quick care without the hassle

I love Teladoc! I’ve used it a handful of times during the week when we have a busy & full schedule and it’s next to impossible to find time to get to the urgent care or get in to see our primary care physicians.... the doctors are very informative and take the time to give you the same care you would receive in person at a clinic. My son had an ear infection today and they got him antibiotics immediately and within a couple hours he was feeling better. The convinience and quick care is just incomparable. So glad that this is an option!

Convenience

care

positive

Convenience - care - positive

### USER:Convenient & quick care without the hassle, I love Teladoc! I’ve used it a handful of times during the week when we have a busy & full schedule and it’s next to impossible to find time to get to the urgent care or get in to see our primary care physicians.... the doctors are very informative and take the time to give you the same care you would receive in person at a clinic. My son had an ear infection today and they got him antibiotics immediately and within a couple hours he was feeling better. The convinience and quick care is just incomparable. So glad that this is an option! ### ASSISTANT: Convenience - care - positive )))

### Review: title: Convenient & quick care without the hassle, content: I love Teladoc! I’ve used it a handful of times during the week when we have a busy & full schedule and it’s next to impossible to find time to get to the urgent care or get in to see our primary care physicians.... the doctors are very informative and take the time to give you the same care you would receive in person at a clinic. My son had an ear infection today and they got him antibiotics immediately and within a couple hours he was feeling better. The convinience and quick care is just incomparable. So glad that this is an option! ### Analysis: categories: Convenience, aspects: care, sentiments: positive )))

### Review: title: Convenient & quick care without the hassle, content: I love Teladoc! I’ve used it a handful of times during the week when we have a busy & full schedule and it’s next to impossible to find time to get to the urgent care or get in to see our primary care physicians.... the doctors are very informative and take the time to give you the same care you would receive in person at a clinic. My son had an ear infection today and they got him antibiotics immediately and within a couple hours he was feeling better. The convinience and quick care is just incomparable. So glad that this is an option! ### Analysis: categories: (Convenience) aspects: (care) sentiments: (positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Convenient & quick care without the hassle, I love Teladoc! I’ve used it a handful of times during the week when we have a busy & full schedule and it’s next to impossible to find time to get to the urgent care or get in to see our primary care physicians.... the doctors are very informative and take the time to give you the same care you would receive in person at a clinic. My son had an ear infection today and they got him antibiotics immediately and within a couple hours he was feeling better. The convinience and quick care is just incomparable. So glad that this is an option! Output: Convenience - care - positive $$$

Fix exports, poor customer service

Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul.

App, App

Support, Feature/function

negative, negative

App - Support - negative, App - Feature/function - negative

### USER:Fix exports, poor customer service, Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul. ### ASSISTANT: App - Support - negative, App - Feature/function - negative )))

### Review: title: Fix exports, poor customer service, content: Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul. ### Analysis: categories: App, App, aspects: Support, Feature/function, sentiments: negative, negative )))

### Review: title: Fix exports, poor customer service, content: Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul. ### Analysis: categories: (App, App) aspects: (Support, Feature/function) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Fix exports, poor customer service, Please add image captions (text accompanying a sent image message) to chat exports. I’ve reported this issue many times and it never seems to go anywhere., , Like many others have said, there are many issues with customer support. The first response to any query is automated and says to check the FAQs and reply if still not answered. The second response, if any, is unrelated to the query, and therefore as useless as the first response. The third response is nonexistent; WhatsApp support never sends more than one response after the automated message. It follows that you will never get an answer to your query nor any indication that your feedback or bug report will be forwarded to the appropriate team. In conclusion, WhatsApp customer support is completely useless and is just an extra cost for WhatsApp and hindering its development. Needs a major overhaul. Output: App - Support - negative, App - Feature/function - negative $$$

A reason they’re #1

It’s crazy how well Teladoc does virtual care. Through my employer benefits, I have access to free general medicine, behavioral health AND dermatology. Had a weird rash on my rash that appeared and didn’t go away after more than a week, and it was going to take a couple of weeks to get in to see my preferred dermatologist in person. So I decided to try the Teladoc dermatologist, and boy was that ever quick and easy. Such an intuitive, easy-to-navigate user experience, great syncing with my pharmacy, primary care doc AND dermatologist. And flawless execution on the video call—no lag, high quality picture. And as good or better of a visit with a doctor than I would’ve had in person. This clearly foretells the future of healthcare.

Healthcare, Healthcare, Healthcare, User Experience, User Experience, User Experience, Healthcare

General Medicine, Behavioral Health, Dermatology, Ease of Use, Navigation, Video Call Quality, Doctor Visit Comparison

Positive, Positive, Positive, Positive, Positive, Positive, Positive

Healthcare - General Medicine - Positive, Healthcare - Behavioral Health - Positive, Healthcare - Dermatology - Positive, User Experience - Ease of Use - Positive, User Experience - Navigation - Positive, User Experience - Video Call Quality - Positive, Healthcare - Doctor Visit Comparison - Positive

### USER:A reason they’re #1, It’s crazy how well Teladoc does virtual care. Through my employer benefits, I have access to free general medicine, behavioral health AND dermatology. Had a weird rash on my rash that appeared and didn’t go away after more than a week, and it was going to take a couple of weeks to get in to see my preferred dermatologist in person. So I decided to try the Teladoc dermatologist, and boy was that ever quick and easy. Such an intuitive, easy-to-navigate user experience, great syncing with my pharmacy, primary care doc AND dermatologist. And flawless execution on the video call—no lag, high quality picture. And as good or better of a visit with a doctor than I would’ve had in person. This clearly foretells the future of healthcare. ### ASSISTANT: Healthcare - General Medicine - Positive, Healthcare - Behavioral Health - Positive, Healthcare - Dermatology - Positive, User Experience - Ease of Use - Positive, User Experience - Navigation - Positive, User Experience - Video Call Quality - Positive, Healthcare - Doctor Visit Comparison - Positive )))

### Review: title: A reason they’re #1, content: It’s crazy how well Teladoc does virtual care. Through my employer benefits, I have access to free general medicine, behavioral health AND dermatology. Had a weird rash on my rash that appeared and didn’t go away after more than a week, and it was going to take a couple of weeks to get in to see my preferred dermatologist in person. So I decided to try the Teladoc dermatologist, and boy was that ever quick and easy. Such an intuitive, easy-to-navigate user experience, great syncing with my pharmacy, primary care doc AND dermatologist. And flawless execution on the video call—no lag, high quality picture. And as good or better of a visit with a doctor than I would’ve had in person. This clearly foretells the future of healthcare. ### Analysis: categories: Healthcare, Healthcare, Healthcare, User Experience, User Experience, User Experience, Healthcare, aspects: General Medicine, Behavioral Health, Dermatology, Ease of Use, Navigation, Video Call Quality, Doctor Visit Comparison, sentiments: Positive, Positive, Positive, Positive, Positive, Positive, Positive )))

### Review: title: A reason they’re #1, content: It’s crazy how well Teladoc does virtual care. Through my employer benefits, I have access to free general medicine, behavioral health AND dermatology. Had a weird rash on my rash that appeared and didn’t go away after more than a week, and it was going to take a couple of weeks to get in to see my preferred dermatologist in person. So I decided to try the Teladoc dermatologist, and boy was that ever quick and easy. Such an intuitive, easy-to-navigate user experience, great syncing with my pharmacy, primary care doc AND dermatologist. And flawless execution on the video call—no lag, high quality picture. And as good or better of a visit with a doctor than I would’ve had in person. This clearly foretells the future of healthcare. ### Analysis: categories: (Healthcare, Healthcare, Healthcare, User Experience, User Experience, User Experience, Healthcare) aspects: (General Medicine, Behavioral Health, Dermatology, Ease of Use, Navigation, Video Call Quality, Doctor Visit Comparison) sentiments: (Positive, Positive, Positive, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: A reason they’re #1, It’s crazy how well Teladoc does virtual care. Through my employer benefits, I have access to free general medicine, behavioral health AND dermatology. Had a weird rash on my rash that appeared and didn’t go away after more than a week, and it was going to take a couple of weeks to get in to see my preferred dermatologist in person. So I decided to try the Teladoc dermatologist, and boy was that ever quick and easy. Such an intuitive, easy-to-navigate user experience, great syncing with my pharmacy, primary care doc AND dermatologist. And flawless execution on the video call—no lag, high quality picture. And as good or better of a visit with a doctor than I would’ve had in person. This clearly foretells the future of healthcare. Output: Healthcare - General Medicine - Positive, Healthcare - Behavioral Health - Positive, Healthcare - Dermatology - Positive, User Experience - Ease of Use - Positive, User Experience - Navigation - Positive, User Experience - Video Call Quality - Positive, Healthcare - Doctor Visit Comparison - Positive $$$

This app rocks

I absolutely love my garage. I’m the family mechanic. I’m able store everyone’s vehicles and atv’s. It’s make parts quick and easy to find. It also makes shopping for accessories easier because It tell me if the accessory will fit my vehicle or not. It’s also great that I can read the reviews on the product I'm buying. I can see what other people think about the product and how the installation process went. It’s cool that the customer reviews include pictures too. I am able to see what the accessory looks like on my vehicle before I buy it. Huge plus!

Vehicle Storage, Vehicle Maintenance, Shopping, Shopping, Shopping, Shopping, Shopping

Storage Space, Parts Accessibility, Accessories, Accessories Compatibility, Product Reviews, Product Reviews Accessibility, Product Reviews Visual Content

positive, positive, positive, positive, positive, positive, positive

Vehicle Storage - Storage Space - positive, Vehicle Maintenance - Parts Accessibility - positive, Shopping - Accessories - positive, Shopping - Accessories Compatibility - positive, Shopping - Product Reviews - positive, Shopping - Product Reviews Accessibility - positive, Shopping - Product Reviews Visual Content - positive

### USER:This app rocks, I absolutely love my garage. I’m the family mechanic. I’m able store everyone’s vehicles and atv’s. It’s make parts quick and easy to find. It also makes shopping for accessories easier because It tell me if the accessory will fit my vehicle or not. It’s also great that I can read the reviews on the product I'm buying. I can see what other people think about the product and how the installation process went. It’s cool that the customer reviews include pictures too. I am able to see what the accessory looks like on my vehicle before I buy it. Huge plus! ### ASSISTANT: Vehicle Storage - Storage Space - positive, Vehicle Maintenance - Parts Accessibility - positive, Shopping - Accessories - positive, Shopping - Accessories Compatibility - positive, Shopping - Product Reviews - positive, Shopping - Product Reviews Accessibility - positive, Shopping - Product Reviews Visual Content - positive )))

### Review: title: This app rocks, content: I absolutely love my garage. I’m the family mechanic. I’m able store everyone’s vehicles and atv’s. It’s make parts quick and easy to find. It also makes shopping for accessories easier because It tell me if the accessory will fit my vehicle or not. It’s also great that I can read the reviews on the product I'm buying. I can see what other people think about the product and how the installation process went. It’s cool that the customer reviews include pictures too. I am able to see what the accessory looks like on my vehicle before I buy it. Huge plus! ### Analysis: categories: Vehicle Storage, Vehicle Maintenance, Shopping, Shopping, Shopping, Shopping, Shopping, aspects: Storage Space, Parts Accessibility, Accessories, Accessories Compatibility, Product Reviews, Product Reviews Accessibility, Product Reviews Visual Content, sentiments: positive, positive, positive, positive, positive, positive, positive )))

### Review: title: This app rocks, content: I absolutely love my garage. I’m the family mechanic. I’m able store everyone’s vehicles and atv’s. It’s make parts quick and easy to find. It also makes shopping for accessories easier because It tell me if the accessory will fit my vehicle or not. It’s also great that I can read the reviews on the product I'm buying. I can see what other people think about the product and how the installation process went. It’s cool that the customer reviews include pictures too. I am able to see what the accessory looks like on my vehicle before I buy it. Huge plus! ### Analysis: categories: (Vehicle Storage, Vehicle Maintenance, Shopping, Shopping, Shopping, Shopping, Shopping) aspects: (Storage Space, Parts Accessibility, Accessories, Accessories Compatibility, Product Reviews, Product Reviews Accessibility, Product Reviews Visual Content) sentiments: (positive, positive, positive, positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: This app rocks, I absolutely love my garage. I’m the family mechanic. I’m able store everyone’s vehicles and atv’s. It’s make parts quick and easy to find. It also makes shopping for accessories easier because It tell me if the accessory will fit my vehicle or not. It’s also great that I can read the reviews on the product I'm buying. I can see what other people think about the product and how the installation process went. It’s cool that the customer reviews include pictures too. I am able to see what the accessory looks like on my vehicle before I buy it. Huge plus! Output: Vehicle Storage - Storage Space - positive, Vehicle Maintenance - Parts Accessibility - positive, Shopping - Accessories - positive, Shopping - Accessories Compatibility - positive, Shopping - Product Reviews - positive, Shopping - Product Reviews Accessibility - positive, Shopping - Product Reviews Visual Content - positive $$$

Enjoying the app

Yes awesome very user-friendly narrows down you’re looking for officially very quickly to get you everything you need at a better price 90% of the time! The app has an incredible algorithm to add to the fun of shopping and once you feel that rhythm you can save more money it’s up to you to learn for yourself by using this app to shop for anything & everything you need & need I’m not going to tell you something that cost me a couple thousand dollars to figure out go spend money and then look back over again and see what’s wrong with your decision making..lol

Shopping, Shopping, Shopping

Features, Performance, Value

Positive, Positive, Positive

Shopping - Features - Positive, Shopping - Performance - Positive, Shopping - Value - Positive

### USER:Enjoying the app, Yes awesome very user-friendly narrows down you’re looking for officially very quickly to get you everything you need at a better price 90% of the time! The app has an incredible algorithm to add to the fun of shopping and once you feel that rhythm you can save more money it’s up to you to learn for yourself by using this app to shop for anything & everything you need & need I’m not going to tell you something that cost me a couple thousand dollars to figure out go spend money and then look back over again and see what’s wrong with your decision making..lol ### ASSISTANT: Shopping - Features - Positive, Shopping - Performance - Positive, Shopping - Value - Positive )))

### Review: title: Enjoying the app, content: Yes awesome very user-friendly narrows down you’re looking for officially very quickly to get you everything you need at a better price 90% of the time! The app has an incredible algorithm to add to the fun of shopping and once you feel that rhythm you can save more money it’s up to you to learn for yourself by using this app to shop for anything & everything you need & need I’m not going to tell you something that cost me a couple thousand dollars to figure out go spend money and then look back over again and see what’s wrong with your decision making..lol ### Analysis: categories: Shopping, Shopping, Shopping, aspects: Features, Performance, Value, sentiments: Positive, Positive, Positive )))

### Review: title: Enjoying the app, content: Yes awesome very user-friendly narrows down you’re looking for officially very quickly to get you everything you need at a better price 90% of the time! The app has an incredible algorithm to add to the fun of shopping and once you feel that rhythm you can save more money it’s up to you to learn for yourself by using this app to shop for anything & everything you need & need I’m not going to tell you something that cost me a couple thousand dollars to figure out go spend money and then look back over again and see what’s wrong with your decision making..lol ### Analysis: categories: (Shopping, Shopping, Shopping) aspects: (Features, Performance, Value) sentiments: (Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Enjoying the app, Yes awesome very user-friendly narrows down you’re looking for officially very quickly to get you everything you need at a better price 90% of the time! The app has an incredible algorithm to add to the fun of shopping and once you feel that rhythm you can save more money it’s up to you to learn for yourself by using this app to shop for anything & everything you need & need I’m not going to tell you something that cost me a couple thousand dollars to figure out go spend money and then look back over again and see what’s wrong with your decision making..lol Output: Shopping - Features - Positive, Shopping - Performance - Positive, Shopping - Value - Positive $$$

Incredibly Unhelpful

Save your time (and potentially money) and just go to an in-person doctor. Because *spoiler alert* that’s the diagnosis you’ll probably receive anyway. , , I luckily had two free appointments with my insurance and was able to only waste my time and optimism for telehealth. I am entirely unimpressed by the lack of diagnosis and easy cop-out to just go to a normal doctor. I am no doctor but I could have written better responses to my questions asked. Apparently a regurgitation of my symptoms and a “careful review” with no additional analysis added is what passes for telehealth these days. , , What a smart scam. If you can, just skip this step of padding the pockets of an unhelpful Teladoctor. Go to an in person doctor with actual reviews that is less likely to waste your time, money and health.

Healthcare, Healthcare, Healthcare

Diagnosis, Diagnosis, Diagnosis

negative, negative, negative

Healthcare - Diagnosis - negative, Healthcare - Diagnosis - negative, Healthcare - Diagnosis - negative

### USER:Incredibly Unhelpful, Save your time (and potentially money) and just go to an in-person doctor. Because *spoiler alert* that’s the diagnosis you’ll probably receive anyway. , , I luckily had two free appointments with my insurance and was able to only waste my time and optimism for telehealth. I am entirely unimpressed by the lack of diagnosis and easy cop-out to just go to a normal doctor. I am no doctor but I could have written better responses to my questions asked. Apparently a regurgitation of my symptoms and a “careful review” with no additional analysis added is what passes for telehealth these days. , , What a smart scam. If you can, just skip this step of padding the pockets of an unhelpful Teladoctor. Go to an in person doctor with actual reviews that is less likely to waste your time, money and health. ### ASSISTANT: Healthcare - Diagnosis - negative, Healthcare - Diagnosis - negative, Healthcare - Diagnosis - negative )))

### Review: title: Incredibly Unhelpful, content: Save your time (and potentially money) and just go to an in-person doctor. Because *spoiler alert* that’s the diagnosis you’ll probably receive anyway. , , I luckily had two free appointments with my insurance and was able to only waste my time and optimism for telehealth. I am entirely unimpressed by the lack of diagnosis and easy cop-out to just go to a normal doctor. I am no doctor but I could have written better responses to my questions asked. Apparently a regurgitation of my symptoms and a “careful review” with no additional analysis added is what passes for telehealth these days. , , What a smart scam. If you can, just skip this step of padding the pockets of an unhelpful Teladoctor. Go to an in person doctor with actual reviews that is less likely to waste your time, money and health. ### Analysis: categories: Healthcare, Healthcare, Healthcare, aspects: Diagnosis, Diagnosis, Diagnosis, sentiments: negative, negative, negative )))

### Review: title: Incredibly Unhelpful, content: Save your time (and potentially money) and just go to an in-person doctor. Because *spoiler alert* that’s the diagnosis you’ll probably receive anyway. , , I luckily had two free appointments with my insurance and was able to only waste my time and optimism for telehealth. I am entirely unimpressed by the lack of diagnosis and easy cop-out to just go to a normal doctor. I am no doctor but I could have written better responses to my questions asked. Apparently a regurgitation of my symptoms and a “careful review” with no additional analysis added is what passes for telehealth these days. , , What a smart scam. If you can, just skip this step of padding the pockets of an unhelpful Teladoctor. Go to an in person doctor with actual reviews that is less likely to waste your time, money and health. ### Analysis: categories: (Healthcare, Healthcare, Healthcare) aspects: (Diagnosis, Diagnosis, Diagnosis) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Incredibly Unhelpful, Save your time (and potentially money) and just go to an in-person doctor. Because *spoiler alert* that’s the diagnosis you’ll probably receive anyway. , , I luckily had two free appointments with my insurance and was able to only waste my time and optimism for telehealth. I am entirely unimpressed by the lack of diagnosis and easy cop-out to just go to a normal doctor. I am no doctor but I could have written better responses to my questions asked. Apparently a regurgitation of my symptoms and a “careful review” with no additional analysis added is what passes for telehealth these days. , , What a smart scam. If you can, just skip this step of padding the pockets of an unhelpful Teladoctor. Go to an in person doctor with actual reviews that is less likely to waste your time, money and health. Output: Healthcare - Diagnosis - negative, Healthcare - Diagnosis - negative, Healthcare - Diagnosis - negative $$$

Only If I could give it zero stars...

I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it.

App, Website, App

Usability, Security, Performance

Negative, Negative, Negative

App - Usability - Negative, Website - Security - Negative, App - Performance - Negative

### USER:Only If I could give it zero stars..., I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it. ### ASSISTANT: App - Usability - Negative, Website - Security - Negative, App - Performance - Negative )))

### Review: title: Only If I could give it zero stars..., content: I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it. ### Analysis: categories: App, Website, App, aspects: Usability, Security, Performance, sentiments: Negative, Negative, Negative )))

### Review: title: Only If I could give it zero stars..., content: I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it. ### Analysis: categories: (App, Website, App) aspects: (Usability, Security, Performance) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Only If I could give it zero stars..., I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it. Output: App - Usability - Negative, Website - Security - Negative, App - Performance - Negative $$$

Good lessons but not conversational

I wanted to advance my Spanish speaking but I was hesitant to sign up knowing it wouldn’t be real life conversational lessons. I signed up anyway hoping I could talk to a taxi driver or a restaurant waiter but I was right. In early lessons, I’m learning country names and people’s origins from those country. I wish I could skip those lessons but I didn’t see how. I just got back from Mexico and applied little to what I learned in a month from the app. I wish we could choose what we want to learn and if not, can we skip through lessons that don’t apply to our goals. I will find another place to learn conversational Spanish.

Education, Education, Education, Education

Lesson, Lesson, Lesson, Lesson

Negative, Neutral, Negative, Negative

Education - Lesson - Negative, Education - Lesson - Neutral, Education - Lesson - Negative, Education - Lesson - Negative

### USER:Good lessons but not conversational, I wanted to advance my Spanish speaking but I was hesitant to sign up knowing it wouldn’t be real life conversational lessons. I signed up anyway hoping I could talk to a taxi driver or a restaurant waiter but I was right. In early lessons, I’m learning country names and people’s origins from those country. I wish I could skip those lessons but I didn’t see how. I just got back from Mexico and applied little to what I learned in a month from the app. I wish we could choose what we want to learn and if not, can we skip through lessons that don’t apply to our goals. I will find another place to learn conversational Spanish. ### ASSISTANT: Education - Lesson - Negative, Education - Lesson - Neutral, Education - Lesson - Negative, Education - Lesson - Negative )))

### Review: title: Good lessons but not conversational, content: I wanted to advance my Spanish speaking but I was hesitant to sign up knowing it wouldn’t be real life conversational lessons. I signed up anyway hoping I could talk to a taxi driver or a restaurant waiter but I was right. In early lessons, I’m learning country names and people’s origins from those country. I wish I could skip those lessons but I didn’t see how. I just got back from Mexico and applied little to what I learned in a month from the app. I wish we could choose what we want to learn and if not, can we skip through lessons that don’t apply to our goals. I will find another place to learn conversational Spanish. ### Analysis: categories: Education, Education, Education, Education, aspects: Lesson, Lesson, Lesson, Lesson, sentiments: Negative, Neutral, Negative, Negative )))

### Review: title: Good lessons but not conversational, content: I wanted to advance my Spanish speaking but I was hesitant to sign up knowing it wouldn’t be real life conversational lessons. I signed up anyway hoping I could talk to a taxi driver or a restaurant waiter but I was right. In early lessons, I’m learning country names and people’s origins from those country. I wish I could skip those lessons but I didn’t see how. I just got back from Mexico and applied little to what I learned in a month from the app. I wish we could choose what we want to learn and if not, can we skip through lessons that don’t apply to our goals. I will find another place to learn conversational Spanish. ### Analysis: categories: (Education, Education, Education, Education) aspects: (Lesson, Lesson, Lesson, Lesson) sentiments: (Negative, Neutral, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good lessons but not conversational, I wanted to advance my Spanish speaking but I was hesitant to sign up knowing it wouldn’t be real life conversational lessons. I signed up anyway hoping I could talk to a taxi driver or a restaurant waiter but I was right. In early lessons, I’m learning country names and people’s origins from those country. I wish I could skip those lessons but I didn’t see how. I just got back from Mexico and applied little to what I learned in a month from the app. I wish we could choose what we want to learn and if not, can we skip through lessons that don’t apply to our goals. I will find another place to learn conversational Spanish. Output: Education - Lesson - Negative, Education - Lesson - Neutral, Education - Lesson - Negative, Education - Lesson - Negative $$$

Terrible experience

I am 36 and know my body by now and what it needs for certain sicknesses as well as having a history these doctors can look at and see my past treatments. Once a year I get chronic sinusitis and get amoxicillin for it. This is NOT a narcotic and doesn’t need to be treated as such. The last dr was clearly an anti antibiotics person. I explained I am going out of the country for my honeymoon and she still wouldn’t give me the same antibiotic I get ONCE A YEAR from the other doctors with teledoc. Now I have to go on my very special honeymoon SICK and feeling like death and they want me to PAY AGAIN for another appointment and who knows if I will get another anti antibiotic person. I will NEVER use teledoc again. Thanks for sending me off sick for my honeymoon!

Medical Aspect

Antibiotic Treatment

Negative

Medical Aspect - Antibiotic Treatment - Negative

### USER:Terrible experience, I am 36 and know my body by now and what it needs for certain sicknesses as well as having a history these doctors can look at and see my past treatments. Once a year I get chronic sinusitis and get amoxicillin for it. This is NOT a narcotic and doesn’t need to be treated as such. The last dr was clearly an anti antibiotics person. I explained I am going out of the country for my honeymoon and she still wouldn’t give me the same antibiotic I get ONCE A YEAR from the other doctors with teledoc. Now I have to go on my very special honeymoon SICK and feeling like death and they want me to PAY AGAIN for another appointment and who knows if I will get another anti antibiotic person. I will NEVER use teledoc again. Thanks for sending me off sick for my honeymoon! ### ASSISTANT: Medical Aspect - Antibiotic Treatment - Negative )))

### Review: title: Terrible experience, content: I am 36 and know my body by now and what it needs for certain sicknesses as well as having a history these doctors can look at and see my past treatments. Once a year I get chronic sinusitis and get amoxicillin for it. This is NOT a narcotic and doesn’t need to be treated as such. The last dr was clearly an anti antibiotics person. I explained I am going out of the country for my honeymoon and she still wouldn’t give me the same antibiotic I get ONCE A YEAR from the other doctors with teledoc. Now I have to go on my very special honeymoon SICK and feeling like death and they want me to PAY AGAIN for another appointment and who knows if I will get another anti antibiotic person. I will NEVER use teledoc again. Thanks for sending me off sick for my honeymoon! ### Analysis: categories: Medical Aspect, aspects: Antibiotic Treatment, sentiments: Negative )))

### Review: title: Terrible experience, content: I am 36 and know my body by now and what it needs for certain sicknesses as well as having a history these doctors can look at and see my past treatments. Once a year I get chronic sinusitis and get amoxicillin for it. This is NOT a narcotic and doesn’t need to be treated as such. The last dr was clearly an anti antibiotics person. I explained I am going out of the country for my honeymoon and she still wouldn’t give me the same antibiotic I get ONCE A YEAR from the other doctors with teledoc. Now I have to go on my very special honeymoon SICK and feeling like death and they want me to PAY AGAIN for another appointment and who knows if I will get another anti antibiotic person. I will NEVER use teledoc again. Thanks for sending me off sick for my honeymoon! ### Analysis: categories: (Medical Aspect) aspects: (Antibiotic Treatment) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Terrible experience, I am 36 and know my body by now and what it needs for certain sicknesses as well as having a history these doctors can look at and see my past treatments. Once a year I get chronic sinusitis and get amoxicillin for it. This is NOT a narcotic and doesn’t need to be treated as such. The last dr was clearly an anti antibiotics person. I explained I am going out of the country for my honeymoon and she still wouldn’t give me the same antibiotic I get ONCE A YEAR from the other doctors with teledoc. Now I have to go on my very special honeymoon SICK and feeling like death and they want me to PAY AGAIN for another appointment and who knows if I will get another anti antibiotic person. I will NEVER use teledoc again. Thanks for sending me off sick for my honeymoon! Output: Medical Aspect - Antibiotic Treatment - Negative $$$

Alerts in the middle of the night

The consultation services themselves are convenient. However, the automatic communications from Teladoc are simply appalling. I keep receiving “member messages” on the platform and text message alerts in the middle of the night (typically 1am or 2am), often with completely non-critical information like reminders on how to contact Customer Support. I actually did call Customer Support about the issue, but they told me they don’t know how to stop it from happening, and the Teladoc platform has no options regarding timing of alerts on the user end, so apparently this is just the way it is. Timely delivery of automatic alerts and text messages is a basic software feature, so it is quite disappointing that Teladoc apparently hasn’t thought very long about customer experience.

Notifications

Timing

negative

Notifications - Timing - negative

### USER:Alerts in the middle of the night, The consultation services themselves are convenient. However, the automatic communications from Teladoc are simply appalling. I keep receiving “member messages” on the platform and text message alerts in the middle of the night (typically 1am or 2am), often with completely non-critical information like reminders on how to contact Customer Support. I actually did call Customer Support about the issue, but they told me they don’t know how to stop it from happening, and the Teladoc platform has no options regarding timing of alerts on the user end, so apparently this is just the way it is. Timely delivery of automatic alerts and text messages is a basic software feature, so it is quite disappointing that Teladoc apparently hasn’t thought very long about customer experience. ### ASSISTANT: Notifications - Timing - negative )))

### Review: title: Alerts in the middle of the night, content: The consultation services themselves are convenient. However, the automatic communications from Teladoc are simply appalling. I keep receiving “member messages” on the platform and text message alerts in the middle of the night (typically 1am or 2am), often with completely non-critical information like reminders on how to contact Customer Support. I actually did call Customer Support about the issue, but they told me they don’t know how to stop it from happening, and the Teladoc platform has no options regarding timing of alerts on the user end, so apparently this is just the way it is. Timely delivery of automatic alerts and text messages is a basic software feature, so it is quite disappointing that Teladoc apparently hasn’t thought very long about customer experience. ### Analysis: categories: Notifications, aspects: Timing, sentiments: negative )))

### Review: title: Alerts in the middle of the night, content: The consultation services themselves are convenient. However, the automatic communications from Teladoc are simply appalling. I keep receiving “member messages” on the platform and text message alerts in the middle of the night (typically 1am or 2am), often with completely non-critical information like reminders on how to contact Customer Support. I actually did call Customer Support about the issue, but they told me they don’t know how to stop it from happening, and the Teladoc platform has no options regarding timing of alerts on the user end, so apparently this is just the way it is. Timely delivery of automatic alerts and text messages is a basic software feature, so it is quite disappointing that Teladoc apparently hasn’t thought very long about customer experience. ### Analysis: categories: (Notifications) aspects: (Timing) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Alerts in the middle of the night, The consultation services themselves are convenient. However, the automatic communications from Teladoc are simply appalling. I keep receiving “member messages” on the platform and text message alerts in the middle of the night (typically 1am or 2am), often with completely non-critical information like reminders on how to contact Customer Support. I actually did call Customer Support about the issue, but they told me they don’t know how to stop it from happening, and the Teladoc platform has no options regarding timing of alerts on the user end, so apparently this is just the way it is. Timely delivery of automatic alerts and text messages is a basic software feature, so it is quite disappointing that Teladoc apparently hasn’t thought very long about customer experience. Output: Notifications - Timing - negative $$$

Great software, not that deep and not much explanation though.

Russian is a rather difficult language, and one that is presumably not nearly as sought after as French, Spanish, or Portuguese. However, the price for the Russian version of Babbel is the same as the the other versions but doesn’t offer nearly as much instruction as said courses. Furthermore Babbel doesn’t always fully explain why things are the way they are. For example, they don’t explain why the name for Germany in Russian is «Германия» (Pronounced “Germania”) but the term for someone who is German is «Немец» (pronounced “Nemetz”). I suppose this isn’t too big of a deal, but language is all about context, and understanding the context and history as to why some words are the way they are is important to understanding the language itself, as well as just interesting. Babbel does a great job of marrying what works from other language softwares, but it doesn’t offer a particularly large amount of content, or grammatical understanding. Nonetheless, in my opinion it is the best language learning software out there for Russian, and I am satisfied with my purchase.

Language, Language, Language, Software, Price

Content, Explanations, Grammar, Comparison, Value

negative, negative, negative, positive, negative

Language - Content - negative, Language - Explanations - negative, Language - Grammar - negative, Software - Comparison - positive, Price - Value - negative

### USER:Great software, not that deep and not much explanation though., Russian is a rather difficult language, and one that is presumably not nearly as sought after as French, Spanish, or Portuguese. However, the price for the Russian version of Babbel is the same as the the other versions but doesn’t offer nearly as much instruction as said courses. Furthermore Babbel doesn’t always fully explain why things are the way they are. For example, they don’t explain why the name for Germany in Russian is «Германия» (Pronounced “Germania”) but the term for someone who is German is «Немец» (pronounced “Nemetz”). I suppose this isn’t too big of a deal, but language is all about context, and understanding the context and history as to why some words are the way they are is important to understanding the language itself, as well as just interesting. Babbel does a great job of marrying what works from other language softwares, but it doesn’t offer a particularly large amount of content, or grammatical understanding. Nonetheless, in my opinion it is the best language learning software out there for Russian, and I am satisfied with my purchase. ### ASSISTANT: Language - Content - negative, Language - Explanations - negative, Language - Grammar - negative, Software - Comparison - positive, Price - Value - negative )))

### Review: title: Great software, not that deep and not much explanation though., content: Russian is a rather difficult language, and one that is presumably not nearly as sought after as French, Spanish, or Portuguese. However, the price for the Russian version of Babbel is the same as the the other versions but doesn’t offer nearly as much instruction as said courses. Furthermore Babbel doesn’t always fully explain why things are the way they are. For example, they don’t explain why the name for Germany in Russian is «Германия» (Pronounced “Germania”) but the term for someone who is German is «Немец» (pronounced “Nemetz”). I suppose this isn’t too big of a deal, but language is all about context, and understanding the context and history as to why some words are the way they are is important to understanding the language itself, as well as just interesting. Babbel does a great job of marrying what works from other language softwares, but it doesn’t offer a particularly large amount of content, or grammatical understanding. Nonetheless, in my opinion it is the best language learning software out there for Russian, and I am satisfied with my purchase. ### Analysis: categories: Language, Language, Language, Software, Price, aspects: Content, Explanations, Grammar, Comparison, Value, sentiments: negative, negative, negative, positive, negative )))

### Review: title: Great software, not that deep and not much explanation though., content: Russian is a rather difficult language, and one that is presumably not nearly as sought after as French, Spanish, or Portuguese. However, the price for the Russian version of Babbel is the same as the the other versions but doesn’t offer nearly as much instruction as said courses. Furthermore Babbel doesn’t always fully explain why things are the way they are. For example, they don’t explain why the name for Germany in Russian is «Германия» (Pronounced “Germania”) but the term for someone who is German is «Немец» (pronounced “Nemetz”). I suppose this isn’t too big of a deal, but language is all about context, and understanding the context and history as to why some words are the way they are is important to understanding the language itself, as well as just interesting. Babbel does a great job of marrying what works from other language softwares, but it doesn’t offer a particularly large amount of content, or grammatical understanding. Nonetheless, in my opinion it is the best language learning software out there for Russian, and I am satisfied with my purchase. ### Analysis: categories: (Language, Language, Language, Software, Price) aspects: (Content, Explanations, Grammar, Comparison, Value) sentiments: (negative, negative, negative, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great software, not that deep and not much explanation though., Russian is a rather difficult language, and one that is presumably not nearly as sought after as French, Spanish, or Portuguese. However, the price for the Russian version of Babbel is the same as the the other versions but doesn’t offer nearly as much instruction as said courses. Furthermore Babbel doesn’t always fully explain why things are the way they are. For example, they don’t explain why the name for Germany in Russian is «Германия» (Pronounced “Germania”) but the term for someone who is German is «Немец» (pronounced “Nemetz”). I suppose this isn’t too big of a deal, but language is all about context, and understanding the context and history as to why some words are the way they are is important to understanding the language itself, as well as just interesting. Babbel does a great job of marrying what works from other language softwares, but it doesn’t offer a particularly large amount of content, or grammatical understanding. Nonetheless, in my opinion it is the best language learning software out there for Russian, and I am satisfied with my purchase. Output: Language - Content - negative, Language - Explanations - negative, Language - Grammar - negative, Software - Comparison - positive, Price - Value - negative $$$

Major accessibility issues

I’ve written the company asking for help and have not heard back, I was unable to leave this as a comment within the app even when prompted, so I am writing it here. Because The Teledoc App Is Currently Functioning As A Barrier To Care. Half The Time There Is Some Error And I Am Unable To Login on Any Device. There Is Confusion When The Provider Needs To Reschedule Because The Original Appointment Remains Scheduled, So I Have No Idea If I Actually Need To Reschedule Or If I Need To Still Show Up. Finally, My company Covers The Cost Of Appointments, However Whenever I Try To Reschedule With A Provider's Suggested Time, There Is No Way To Move Forward Without Paying The Full Price, So I Need To Start Completely Over With The Process Every Single Time. I Feel Like I Have To Cross My Fingers And Hope That I Can Maybe Complete The Process Every Time I Use Teledoc, And I Am About Ready To Abandon And Stop Recommending This Service To Others Altogether

Functionality, Functionality, Functionality

Login, Rescheduling, User Interface

negative, negative, negative

Functionality - Login - negative, Functionality - Rescheduling - negative, Functionality - User Interface - negative

### USER:Major accessibility issues, I’ve written the company asking for help and have not heard back, I was unable to leave this as a comment within the app even when prompted, so I am writing it here. Because The Teledoc App Is Currently Functioning As A Barrier To Care. Half The Time There Is Some Error And I Am Unable To Login on Any Device. There Is Confusion When The Provider Needs To Reschedule Because The Original Appointment Remains Scheduled, So I Have No Idea If I Actually Need To Reschedule Or If I Need To Still Show Up. Finally, My company Covers The Cost Of Appointments, However Whenever I Try To Reschedule With A Provider's Suggested Time, There Is No Way To Move Forward Without Paying The Full Price, So I Need To Start Completely Over With The Process Every Single Time. I Feel Like I Have To Cross My Fingers And Hope That I Can Maybe Complete The Process Every Time I Use Teledoc, And I Am About Ready To Abandon And Stop Recommending This Service To Others Altogether ### ASSISTANT: Functionality - Login - negative, Functionality - Rescheduling - negative, Functionality - User Interface - negative )))

### Review: title: Major accessibility issues, content: I’ve written the company asking for help and have not heard back, I was unable to leave this as a comment within the app even when prompted, so I am writing it here. Because The Teledoc App Is Currently Functioning As A Barrier To Care. Half The Time There Is Some Error And I Am Unable To Login on Any Device. There Is Confusion When The Provider Needs To Reschedule Because The Original Appointment Remains Scheduled, So I Have No Idea If I Actually Need To Reschedule Or If I Need To Still Show Up. Finally, My company Covers The Cost Of Appointments, However Whenever I Try To Reschedule With A Provider's Suggested Time, There Is No Way To Move Forward Without Paying The Full Price, So I Need To Start Completely Over With The Process Every Single Time. I Feel Like I Have To Cross My Fingers And Hope That I Can Maybe Complete The Process Every Time I Use Teledoc, And I Am About Ready To Abandon And Stop Recommending This Service To Others Altogether ### Analysis: categories: Functionality, Functionality, Functionality, aspects: Login, Rescheduling, User Interface, sentiments: negative, negative, negative )))

### Review: title: Major accessibility issues, content: I’ve written the company asking for help and have not heard back, I was unable to leave this as a comment within the app even when prompted, so I am writing it here. Because The Teledoc App Is Currently Functioning As A Barrier To Care. Half The Time There Is Some Error And I Am Unable To Login on Any Device. There Is Confusion When The Provider Needs To Reschedule Because The Original Appointment Remains Scheduled, So I Have No Idea If I Actually Need To Reschedule Or If I Need To Still Show Up. Finally, My company Covers The Cost Of Appointments, However Whenever I Try To Reschedule With A Provider's Suggested Time, There Is No Way To Move Forward Without Paying The Full Price, So I Need To Start Completely Over With The Process Every Single Time. I Feel Like I Have To Cross My Fingers And Hope That I Can Maybe Complete The Process Every Time I Use Teledoc, And I Am About Ready To Abandon And Stop Recommending This Service To Others Altogether ### Analysis: categories: (Functionality, Functionality, Functionality) aspects: (Login, Rescheduling, User Interface) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Major accessibility issues, I’ve written the company asking for help and have not heard back, I was unable to leave this as a comment within the app even when prompted, so I am writing it here. Because The Teledoc App Is Currently Functioning As A Barrier To Care. Half The Time There Is Some Error And I Am Unable To Login on Any Device. There Is Confusion When The Provider Needs To Reschedule Because The Original Appointment Remains Scheduled, So I Have No Idea If I Actually Need To Reschedule Or If I Need To Still Show Up. Finally, My company Covers The Cost Of Appointments, However Whenever I Try To Reschedule With A Provider's Suggested Time, There Is No Way To Move Forward Without Paying The Full Price, So I Need To Start Completely Over With The Process Every Single Time. I Feel Like I Have To Cross My Fingers And Hope That I Can Maybe Complete The Process Every Time I Use Teledoc, And I Am About Ready To Abandon And Stop Recommending This Service To Others Altogether Output: Functionality - Login - negative, Functionality - Rescheduling - negative, Functionality - User Interface - negative $$$

4.derecksito

The reason I'm giving it 3 stars is because im so tired of asking for the updates like its everytime theres an update mine won't update like others it takes months to do so and it's becoming so annoying, you know when someone mentions you in a history and you click the button to re post it, so o for some people you just click the video and it becomes full and says you like posted it from someone who mentioned you, well for me I have to zoom it in my self and if there's any emojis or anything on the top then they don't show since I zoom in to the middle, the music on the notes I got it but I only got it because I kept asking for it since I wouldn't get it, now it's the boomerang or tv on the notes, or just the liking or responding notes with pics or wtv I don't have any of that, my point is I'm not getting the updates, I get them so late and it's becoming annoying cause I have other accounts and they work just fine with the updates but for me it's not like that it takes months to do so then when a new update comes out I have to wait way more it doesn't even tell me to update Instagram or anything so please fix that my user is 4.derecksito

App Functionality, App Functionality

Updates, Features

negative, negative

App Updates - Update Frequency - Negative, App Updates - Content Accessibility - Negative, App Updates - Update Availability - Negative, App Updates - Performance - Negative

### USER:4.derecksito, The reason I'm giving it 3 stars is because im so tired of asking for the updates like its everytime theres an update mine won't update like others it takes months to do so and it's becoming so annoying, you know when someone mentions you in a history and you click the button to re post it, so o for some people you just click the video and it becomes full and says you like posted it from someone who mentioned you, well for me I have to zoom it in my self and if there's any emojis or anything on the top then they don't show since I zoom in to the middle, the music on the notes I got it but I only got it because I kept asking for it since I wouldn't get it, now it's the boomerang or tv on the notes, or just the liking or responding notes with pics or wtv I don't have any of that, my point is I'm not getting the updates, I get them so late and it's becoming annoying cause I have other accounts and they work just fine with the updates but for me it's not like that it takes months to do so then when a new update comes out I have to wait way more it doesn't even tell me to update Instagram or anything so please fix that my user is ### ASSISTANT: App Updates - Update Frequency - Negative, App Updates - Content Accessibility - Negative, App Updates - Update Availability - Negative, App Updates - Performance - Negative )))

### Review: title: 4.derecksito, content: The reason I'm giving it 3 stars is because im so tired of asking for the updates like its everytime theres an update mine won't update like others it takes months to do so and it's becoming so annoying, you know when someone mentions you in a history and you click the button to re post it, so o for some people you just click the video and it becomes full and says you like posted it from someone who mentioned you, well for me I have to zoom it in my self and if there's any emojis or anything on the top then they don't show since I zoom in to the middle, the music on the notes I got it but I only got it because I kept asking for it since I wouldn't get it, now it's the boomerang or tv on the notes, or just the liking or responding notes with pics or wtv I don't have any of that, my point is I'm not getting the updates, I get them so late and it's becoming annoying cause I have other accounts and they work just fine with the updates but for me it's not like that it takes months to do so then when a new update comes out I have to wait way more it doesn't even tell me to update Instagram or anything so please fix that my user is 4.derecksito ### Analysis: categories: App Functionality, App Functionality, aspects: Updates, Features, sentiments: negative, negative )))

### Review: title: 4.derecksito, content: The reason I'm giving it 3 stars is because im so tired of asking for the updates like its everytime theres an update mine won't update like others it takes months to do so and it's becoming so annoying, you know when someone mentions you in a history and you click the button to re post it, so o for some people you just click the video and it becomes full and says you like posted it from someone who mentioned you, well for me I have to zoom it in my self and if there's any emojis or anything on the top then they don't show since I zoom in to the middle, the music on the notes I got it but I only got it because I kept asking for it since I wouldn't get it, now it's the boomerang or tv on the notes, or just the liking or responding notes with pics or wtv I don't have any of that, my point is I'm not getting the updates, I get them so late and it's becoming annoying cause I have other accounts and they work just fine with the updates but for me it's not like that it takes months to do so then when a new update comes out I have to wait way more it doesn't even tell me to update Instagram or anything so please fix that my user is 4.derecksito ### Analysis: categories: (App Functionality, App Functionality) aspects: (Updates, Features) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: 4.derecksito, The reason I'm giving it 3 stars is because im so tired of asking for the updates like its everytime theres an update mine won't update like others it takes months to do so and it's becoming so annoying, you know when someone mentions you in a history and you click the button to re post it, so o for some people you just click the video and it becomes full and says you like posted it from someone who mentioned you, well for me I have to zoom it in my self and if there's any emojis or anything on the top then they don't show since I zoom in to the middle, the music on the notes I got it but I only got it because I kept asking for it since I wouldn't get it, now it's the boomerang or tv on the notes, or just the liking or responding notes with pics or wtv I don't have any of that, my point is I'm not getting the updates, I get them so late and it's becoming annoying cause I have other accounts and they work just fine with the updates but for me it's not like that it takes months to do so then when a new update comes out I have to wait way more it doesn't even tell me to update Instagram or anything so please fix that my user is Output: App Updates - Update Frequency - Negative, App Updates - Content Accessibility - Negative, App Updates - Update Availability - Negative, App Updates - Performance - Negative $$$

To fast cancellation success make it slower

I wanted AirPods today so I checked and I accidentally clicked the cancellation I wanted to cancel the cancellation request but you guys accepted the cancellation to quickly thanks a lot now I have to wait AGAIN until I get my AirPods it should take at least 1 hour until the cancellation is a success not the same minute that you requested it and if is already being delivered you should remove that option it would waste the time of the workers and customer just to see that 3 - 5 business days for there money to arrive which THE PACKAGE WOULD HAVE COME BY THEN!!!!, Please solve this cancellation problem or at least a warning so that customers can understand what’s happening instead of leaving them in the dark., Tl;dr Accidentally cancelled a package to fast for a request to return it

Ecommerce, E-commerce, Service

Cancellation, Delivery, Responsiveness

Negative, Negative, Negative

Ecommerce Cancellation - Negative, E-commerce - Delivery - Negative, Service - Responsiveness - Negative

### USER:To fast cancellation success make it slower, I wanted AirPods today so I checked and I accidentally clicked the cancellation I wanted to cancel the cancellation request but you guys accepted the cancellation to quickly thanks a lot now I have to wait AGAIN until I get my AirPods it should take at least 1 hour until the cancellation is a success not the same minute that you requested it and if is already being delivered you should remove that option it would waste the time of the workers and customer just to see that 3 - 5 business days for there money to arrive which THE PACKAGE WOULD HAVE COME BY THEN!!!!, Please solve this cancellation problem or at least a warning so that customers can understand what’s happening instead of leaving them in the dark., Tl;dr Accidentally cancelled a package to fast for a request to return it ### ASSISTANT: Ecommerce Cancellation - Negative, E-commerce - Delivery - Negative, Service - Responsiveness - Negative )))

### Review: title: To fast cancellation success make it slower, content: I wanted AirPods today so I checked and I accidentally clicked the cancellation I wanted to cancel the cancellation request but you guys accepted the cancellation to quickly thanks a lot now I have to wait AGAIN until I get my AirPods it should take at least 1 hour until the cancellation is a success not the same minute that you requested it and if is already being delivered you should remove that option it would waste the time of the workers and customer just to see that 3 - 5 business days for there money to arrive which THE PACKAGE WOULD HAVE COME BY THEN!!!!, Please solve this cancellation problem or at least a warning so that customers can understand what’s happening instead of leaving them in the dark., Tl;dr Accidentally cancelled a package to fast for a request to return it ### Analysis: categories: Ecommerce, E-commerce, Service, aspects: Cancellation, Delivery, Responsiveness, sentiments: Negative, Negative, Negative )))

### Review: title: To fast cancellation success make it slower, content: I wanted AirPods today so I checked and I accidentally clicked the cancellation I wanted to cancel the cancellation request but you guys accepted the cancellation to quickly thanks a lot now I have to wait AGAIN until I get my AirPods it should take at least 1 hour until the cancellation is a success not the same minute that you requested it and if is already being delivered you should remove that option it would waste the time of the workers and customer just to see that 3 - 5 business days for there money to arrive which THE PACKAGE WOULD HAVE COME BY THEN!!!!, Please solve this cancellation problem or at least a warning so that customers can understand what’s happening instead of leaving them in the dark., Tl;dr Accidentally cancelled a package to fast for a request to return it ### Analysis: categories: (Ecommerce, E-commerce, Service) aspects: (Cancellation, Delivery, Responsiveness) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: To fast cancellation success make it slower, I wanted AirPods today so I checked and I accidentally clicked the cancellation I wanted to cancel the cancellation request but you guys accepted the cancellation to quickly thanks a lot now I have to wait AGAIN until I get my AirPods it should take at least 1 hour until the cancellation is a success not the same minute that you requested it and if is already being delivered you should remove that option it would waste the time of the workers and customer just to see that 3 - 5 business days for there money to arrive which THE PACKAGE WOULD HAVE COME BY THEN!!!!, Please solve this cancellation problem or at least a warning so that customers can understand what’s happening instead of leaving them in the dark., Tl;dr Accidentally cancelled a package to fast for a request to return it Output: Ecommerce Cancellation - Negative, E-commerce - Delivery - Negative, Service - Responsiveness - Negative $$$

Bad experience

Yes just like everyone the app is great but I have some major issues to air out. I recently ordered for items that all said would be delivered by today if I ordered within 2 hrs which I did. Wake up this morning and non of my packages would be in like it said. Contacted customer service and was told the delivery date changes after you order the item depending on location. What’s the point of ordering something next day if it lies on the page for delivery date. After I receive my packages this will be my last time giving this business money since this is not the first time. Stop lying to your customers. If it can’t be delivered by the next day it needs to say it not lie about it to get someone’s money. After you pay it changes the shipping info that’s a shady practice to me

Delivery, Customer service

Delivery date, Support

negative, negative

Delivery - Delivery date - negative, Customer service - Support - negative

### USER:Bad experience, Yes just like everyone the app is great but I have some major issues to air out. I recently ordered for items that all said would be delivered by today if I ordered within 2 hrs which I did. Wake up this morning and non of my packages would be in like it said. Contacted customer service and was told the delivery date changes after you order the item depending on location. What’s the point of ordering something next day if it lies on the page for delivery date. After I receive my packages this will be my last time giving this business money since this is not the first time. Stop lying to your customers. If it can’t be delivered by the next day it needs to say it not lie about it to get someone’s money. After you pay it changes the shipping info that’s a shady practice to me ### ASSISTANT: Delivery - Delivery date - negative, Customer service - Support - negative )))

### Review: title: Bad experience, content: Yes just like everyone the app is great but I have some major issues to air out. I recently ordered for items that all said would be delivered by today if I ordered within 2 hrs which I did. Wake up this morning and non of my packages would be in like it said. Contacted customer service and was told the delivery date changes after you order the item depending on location. What’s the point of ordering something next day if it lies on the page for delivery date. After I receive my packages this will be my last time giving this business money since this is not the first time. Stop lying to your customers. If it can’t be delivered by the next day it needs to say it not lie about it to get someone’s money. After you pay it changes the shipping info that’s a shady practice to me ### Analysis: categories: Delivery, Customer service, aspects: Delivery date, Support, sentiments: negative, negative )))

### Review: title: Bad experience, content: Yes just like everyone the app is great but I have some major issues to air out. I recently ordered for items that all said would be delivered by today if I ordered within 2 hrs which I did. Wake up this morning and non of my packages would be in like it said. Contacted customer service and was told the delivery date changes after you order the item depending on location. What’s the point of ordering something next day if it lies on the page for delivery date. After I receive my packages this will be my last time giving this business money since this is not the first time. Stop lying to your customers. If it can’t be delivered by the next day it needs to say it not lie about it to get someone’s money. After you pay it changes the shipping info that’s a shady practice to me ### Analysis: categories: (Delivery, Customer service) aspects: (Delivery date, Support) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Bad experience, Yes just like everyone the app is great but I have some major issues to air out. I recently ordered for items that all said would be delivered by today if I ordered within 2 hrs which I did. Wake up this morning and non of my packages would be in like it said. Contacted customer service and was told the delivery date changes after you order the item depending on location. What’s the point of ordering something next day if it lies on the page for delivery date. After I receive my packages this will be my last time giving this business money since this is not the first time. Stop lying to your customers. If it can’t be delivered by the next day it needs to say it not lie about it to get someone’s money. After you pay it changes the shipping info that’s a shady practice to me Output: Delivery - Delivery date - negative, Customer service - Support - negative $$$

An amazing APP!

I travel a lot. Every country has a different rate per minute on a phone call. WhatsApp has allowed my family and I to maintain connected and communicate via WiFi. When adding to a phone plan, the app uses off of your data plan (as any app would) and allows video and audio calls to any other WhatsApp user. We love it and recommend it. My family and many friends are in Puerto Rico and I’m about to submit this review and call them on video for free... From Korea!!!! If you don’t have this app, you should!

Messaging, Messaging, Messaging

Voice and Video Calling, Connectivity, Free Usage

Positive, Positive, Positive

Messaging - Voice and Video Calling - Positive, Messaging - Connectivity - Positive, Messaging - Free Usage - Positive

### USER:An amazing APP!, I travel a lot. Every country has a different rate per minute on a phone call. WhatsApp has allowed my family and I to maintain connected and communicate via WiFi. When adding to a phone plan, the app uses off of your data plan (as any app would) and allows video and audio calls to any other WhatsApp user. We love it and recommend it. My family and many friends are in Puerto Rico and I’m about to submit this review and call them on video for free... From Korea!!!! If you don’t have this app, you should! ### ASSISTANT: Messaging - Voice and Video Calling - Positive, Messaging - Connectivity - Positive, Messaging - Free Usage - Positive )))

### Review: title: An amazing APP!, content: I travel a lot. Every country has a different rate per minute on a phone call. WhatsApp has allowed my family and I to maintain connected and communicate via WiFi. When adding to a phone plan, the app uses off of your data plan (as any app would) and allows video and audio calls to any other WhatsApp user. We love it and recommend it. My family and many friends are in Puerto Rico and I’m about to submit this review and call them on video for free... From Korea!!!! If you don’t have this app, you should! ### Analysis: categories: Messaging, Messaging, Messaging, aspects: Voice and Video Calling, Connectivity, Free Usage, sentiments: Positive, Positive, Positive )))

### Review: title: An amazing APP!, content: I travel a lot. Every country has a different rate per minute on a phone call. WhatsApp has allowed my family and I to maintain connected and communicate via WiFi. When adding to a phone plan, the app uses off of your data plan (as any app would) and allows video and audio calls to any other WhatsApp user. We love it and recommend it. My family and many friends are in Puerto Rico and I’m about to submit this review and call them on video for free... From Korea!!!! If you don’t have this app, you should! ### Analysis: categories: (Messaging, Messaging, Messaging) aspects: (Voice and Video Calling, Connectivity, Free Usage) sentiments: (Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: An amazing APP!, I travel a lot. Every country has a different rate per minute on a phone call. WhatsApp has allowed my family and I to maintain connected and communicate via WiFi. When adding to a phone plan, the app uses off of your data plan (as any app would) and allows video and audio calls to any other WhatsApp user. We love it and recommend it. My family and many friends are in Puerto Rico and I’m about to submit this review and call them on video for free... From Korea!!!! If you don’t have this app, you should! Output: Messaging - Voice and Video Calling - Positive, Messaging - Connectivity - Positive, Messaging - Free Usage - Positive $$$

Very bad customer service

Mi cuenta fue bloqueada por supuestos múltiples reportes loa cuales yo nunca recibí alguna advertencia. Eh tratado de mil maneras de contactarme con algún servidor al cliente pero los correos tal parece que son maquinas que responden automáticamente por el cual no eh tenido la suerte de que me alluden a resolver mi problema, cabe decir que tenía o tengo mucha información importante de mi trabajo y de mi familia en los chats. Estoy pensando seriamente en demandar legalmente porque no es legal que te agan flag 🚩 tu cuenta nada mas porque si 😡, , My account was banned by alleged multiple reports to which I never received any warning. I have tried a thousand ways to contact a customer server but the emails seem to be automatically responding machines for which I have not been lucky enough to help me solve my problem, it can be said that I had or have a lot of important information about my work and my family in the chats. I'm seriously thinking about suing legally because it's not legal for them to flag you 🚩 just your account because if 😡

Customer Service, Customer Service, Customer Service

Responsiveness, Issue Resolution, Communication

Negative, Negative, Negative

Customer Service - Responsiveness - Negative, Customer Service - Issue Resolution - Negative, Customer Service - Communication - Negative

### USER:Very bad customer service, Mi cuenta fue bloqueada por supuestos múltiples reportes loa cuales yo nunca recibí alguna advertencia. Eh tratado de mil maneras de contactarme con algún servidor al cliente pero los correos tal parece que son maquinas que responden automáticamente por el cual no eh tenido la suerte de que me alluden a resolver mi problema, cabe decir que tenía o tengo mucha información importante de mi trabajo y de mi familia en los chats. Estoy pensando seriamente en demandar legalmente porque no es legal que te agan flag 🚩 tu cuenta nada mas porque si 😡, , My account was banned by alleged multiple reports to which I never received any warning. I have tried a thousand ways to contact a customer server but the emails seem to be automatically responding machines for which I have not been lucky enough to help me solve my problem, it can be said that I had or have a lot of important information about my work and my family in the chats. I'm seriously thinking about suing legally because it's not legal for them to flag you 🚩 just your account because if 😡 ### ASSISTANT: Customer Service - Responsiveness - Negative, Customer Service - Issue Resolution - Negative, Customer Service - Communication - Negative )))

### Review: title: Very bad customer service, content: Mi cuenta fue bloqueada por supuestos múltiples reportes loa cuales yo nunca recibí alguna advertencia. Eh tratado de mil maneras de contactarme con algún servidor al cliente pero los correos tal parece que son maquinas que responden automáticamente por el cual no eh tenido la suerte de que me alluden a resolver mi problema, cabe decir que tenía o tengo mucha información importante de mi trabajo y de mi familia en los chats. Estoy pensando seriamente en demandar legalmente porque no es legal que te agan flag 🚩 tu cuenta nada mas porque si 😡, , My account was banned by alleged multiple reports to which I never received any warning. I have tried a thousand ways to contact a customer server but the emails seem to be automatically responding machines for which I have not been lucky enough to help me solve my problem, it can be said that I had or have a lot of important information about my work and my family in the chats. I'm seriously thinking about suing legally because it's not legal for them to flag you 🚩 just your account because if 😡 ### Analysis: categories: Customer Service, Customer Service, Customer Service, aspects: Responsiveness, Issue Resolution, Communication, sentiments: Negative, Negative, Negative )))

### Review: title: Very bad customer service, content: Mi cuenta fue bloqueada por supuestos múltiples reportes loa cuales yo nunca recibí alguna advertencia. Eh tratado de mil maneras de contactarme con algún servidor al cliente pero los correos tal parece que son maquinas que responden automáticamente por el cual no eh tenido la suerte de que me alluden a resolver mi problema, cabe decir que tenía o tengo mucha información importante de mi trabajo y de mi familia en los chats. Estoy pensando seriamente en demandar legalmente porque no es legal que te agan flag 🚩 tu cuenta nada mas porque si 😡, , My account was banned by alleged multiple reports to which I never received any warning. I have tried a thousand ways to contact a customer server but the emails seem to be automatically responding machines for which I have not been lucky enough to help me solve my problem, it can be said that I had or have a lot of important information about my work and my family in the chats. I'm seriously thinking about suing legally because it's not legal for them to flag you 🚩 just your account because if 😡 ### Analysis: categories: (Customer Service, Customer Service, Customer Service) aspects: (Responsiveness, Issue Resolution, Communication) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Very bad customer service, Mi cuenta fue bloqueada por supuestos múltiples reportes loa cuales yo nunca recibí alguna advertencia. Eh tratado de mil maneras de contactarme con algún servidor al cliente pero los correos tal parece que son maquinas que responden automáticamente por el cual no eh tenido la suerte de que me alluden a resolver mi problema, cabe decir que tenía o tengo mucha información importante de mi trabajo y de mi familia en los chats. Estoy pensando seriamente en demandar legalmente porque no es legal que te agan flag 🚩 tu cuenta nada mas porque si 😡, , My account was banned by alleged multiple reports to which I never received any warning. I have tried a thousand ways to contact a customer server but the emails seem to be automatically responding machines for which I have not been lucky enough to help me solve my problem, it can be said that I had or have a lot of important information about my work and my family in the chats. I'm seriously thinking about suing legally because it's not legal for them to flag you 🚩 just your account because if 😡 Output: Customer Service - Responsiveness - Negative, Customer Service - Issue Resolution - Negative, Customer Service - Communication - Negative $$$

Need an easy way to block and delete spam

Great app and a wonderful way to stay in touch all the time, every day, with my cross-country friends. The problem is the increasing volume of spam, which is now arriving on nearly a daily basis. Opened the app today and had four new spam chats waiting for me. Had at least one spam chat nearly every day this last week. On an iPhone deleting these chats is a two step process, and I remain unsure how to block the offending parties short of adding them to my contact book and then blocking them. There’s got to be a quicker, better way. It’s worth two stars in the rating I’ve assigned.

Interface

spam management

negative

Interface - spam management - negative

### USER:Need an easy way to block and delete spam, Great app and a wonderful way to stay in touch all the time, every day, with my cross-country friends. The problem is the increasing volume of spam, which is now arriving on nearly a daily basis. Opened the app today and had four new spam chats waiting for me. Had at least one spam chat nearly every day this last week. On an iPhone deleting these chats is a two step process, and I remain unsure how to block the offending parties short of adding them to my contact book and then blocking them. There’s got to be a quicker, better way. It’s worth two stars in the rating I’ve assigned. ### ASSISTANT: Interface - spam management - negative )))

### Review: title: Need an easy way to block and delete spam, content: Great app and a wonderful way to stay in touch all the time, every day, with my cross-country friends. The problem is the increasing volume of spam, which is now arriving on nearly a daily basis. Opened the app today and had four new spam chats waiting for me. Had at least one spam chat nearly every day this last week. On an iPhone deleting these chats is a two step process, and I remain unsure how to block the offending parties short of adding them to my contact book and then blocking them. There’s got to be a quicker, better way. It’s worth two stars in the rating I’ve assigned. ### Analysis: categories: Interface, aspects: spam management, sentiments: negative )))

### Review: title: Need an easy way to block and delete spam, content: Great app and a wonderful way to stay in touch all the time, every day, with my cross-country friends. The problem is the increasing volume of spam, which is now arriving on nearly a daily basis. Opened the app today and had four new spam chats waiting for me. Had at least one spam chat nearly every day this last week. On an iPhone deleting these chats is a two step process, and I remain unsure how to block the offending parties short of adding them to my contact book and then blocking them. There’s got to be a quicker, better way. It’s worth two stars in the rating I’ve assigned. ### Analysis: categories: (Interface) aspects: (spam management) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Need an easy way to block and delete spam, Great app and a wonderful way to stay in touch all the time, every day, with my cross-country friends. The problem is the increasing volume of spam, which is now arriving on nearly a daily basis. Opened the app today and had four new spam chats waiting for me. Had at least one spam chat nearly every day this last week. On an iPhone deleting these chats is a two step process, and I remain unsure how to block the offending parties short of adding them to my contact book and then blocking them. There’s got to be a quicker, better way. It’s worth two stars in the rating I’ve assigned. Output: Interface - spam management - negative $$$

Shipping to long, fast shipping overpriced

First of all, they charge you a lot of money for some fast shipping and even if you don’t get a fast shipping they still charge you a lot yeah I will give them the same day delivering but other than that shipping is overpriced and unless u get that expensive shipping then they are gonna be so careless about when you get your package my package was ordered last month on the 30th and it’s the 9th now and it’s still not here when it was supposed to come at 10pm today BY 10pm let me add. And then it says it’s delayed it hasn’t even been shipped yet but if I bought that over priced fast shipping they wouldn’t have been treating like this I know that’s kinda the whole point but I feel like they prioritize the expensive shipping more than they do regular it’s not fair to people that don’t have money and that can’t afford the same day delivery doesn’t mean you have to NOT make a free shipping package a priority. And don’t get me wrong I’ve bought the fast shipping before but it’s just super overpriced I have patience I’m not a brat but it’s just I’m annoyed at this point I’m not gonna over pay because I want it by tomorrow but they need to do a better job.

Shipping, Shipping, Shipping

Speed, Cost, Priority

negative, negative, negative

Shipping - Speed - negative, Shipping - Cost - negative, Shipping - Priority - negative

### USER:Shipping to long, fast shipping overpriced, First of all, they charge you a lot of money for some fast shipping and even if you don’t get a fast shipping they still charge you a lot yeah I will give them the same day delivering but other than that shipping is overpriced and unless u get that expensive shipping then they are gonna be so careless about when you get your package my package was ordered last month on the 30th and it’s the 9th now and it’s still not here when it was supposed to come at 10pm today BY 10pm let me add. And then it says it’s delayed it hasn’t even been shipped yet but if I bought that over priced fast shipping they wouldn’t have been treating like this I know that’s kinda the whole point but I feel like they prioritize the expensive shipping more than they do regular it’s not fair to people that don’t have money and that can’t afford the same day delivery doesn’t mean you have to NOT make a free shipping package a priority. And don’t get me wrong I’ve bought the fast shipping before but it’s just super overpriced I have patience I’m not a brat but it’s just I’m annoyed at this point I’m not gonna over pay because I want it by tomorrow but they need to do a better job. ### ASSISTANT: Shipping - Speed - negative, Shipping - Cost - negative, Shipping - Priority - negative )))

### Review: title: Shipping to long, fast shipping overpriced, content: First of all, they charge you a lot of money for some fast shipping and even if you don’t get a fast shipping they still charge you a lot yeah I will give them the same day delivering but other than that shipping is overpriced and unless u get that expensive shipping then they are gonna be so careless about when you get your package my package was ordered last month on the 30th and it’s the 9th now and it’s still not here when it was supposed to come at 10pm today BY 10pm let me add. And then it says it’s delayed it hasn’t even been shipped yet but if I bought that over priced fast shipping they wouldn’t have been treating like this I know that’s kinda the whole point but I feel like they prioritize the expensive shipping more than they do regular it’s not fair to people that don’t have money and that can’t afford the same day delivery doesn’t mean you have to NOT make a free shipping package a priority. And don’t get me wrong I’ve bought the fast shipping before but it’s just super overpriced I have patience I’m not a brat but it’s just I’m annoyed at this point I’m not gonna over pay because I want it by tomorrow but they need to do a better job. ### Analysis: categories: Shipping, Shipping, Shipping, aspects: Speed, Cost, Priority, sentiments: negative, negative, negative )))

### Review: title: Shipping to long, fast shipping overpriced, content: First of all, they charge you a lot of money for some fast shipping and even if you don’t get a fast shipping they still charge you a lot yeah I will give them the same day delivering but other than that shipping is overpriced and unless u get that expensive shipping then they are gonna be so careless about when you get your package my package was ordered last month on the 30th and it’s the 9th now and it’s still not here when it was supposed to come at 10pm today BY 10pm let me add. And then it says it’s delayed it hasn’t even been shipped yet but if I bought that over priced fast shipping they wouldn’t have been treating like this I know that’s kinda the whole point but I feel like they prioritize the expensive shipping more than they do regular it’s not fair to people that don’t have money and that can’t afford the same day delivery doesn’t mean you have to NOT make a free shipping package a priority. And don’t get me wrong I’ve bought the fast shipping before but it’s just super overpriced I have patience I’m not a brat but it’s just I’m annoyed at this point I’m not gonna over pay because I want it by tomorrow but they need to do a better job. ### Analysis: categories: (Shipping, Shipping, Shipping) aspects: (Speed, Cost, Priority) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Shipping to long, fast shipping overpriced, First of all, they charge you a lot of money for some fast shipping and even if you don’t get a fast shipping they still charge you a lot yeah I will give them the same day delivering but other than that shipping is overpriced and unless u get that expensive shipping then they are gonna be so careless about when you get your package my package was ordered last month on the 30th and it’s the 9th now and it’s still not here when it was supposed to come at 10pm today BY 10pm let me add. And then it says it’s delayed it hasn’t even been shipped yet but if I bought that over priced fast shipping they wouldn’t have been treating like this I know that’s kinda the whole point but I feel like they prioritize the expensive shipping more than they do regular it’s not fair to people that don’t have money and that can’t afford the same day delivery doesn’t mean you have to NOT make a free shipping package a priority. And don’t get me wrong I’ve bought the fast shipping before but it’s just super overpriced I have patience I’m not a brat but it’s just I’m annoyed at this point I’m not gonna over pay because I want it by tomorrow but they need to do a better job. Output: Shipping - Speed - negative, Shipping - Cost - negative, Shipping - Priority - negative $$$

A couple issues

I really love this app, I’ve learned a lot more then I have Duolingo, so I slightly prefer this one more. The reason I say slightly is because there are a few problems. 1. There aren’t a lot of languages. I wanted to learn Japanese, but it’s not even an option, along with a bunch of other languages. 2. I was starting out with Spanish, so I was on the first few lessons. On the final lesson, it told me I needed to pay, even tho I just started the free trial a few hours ago, which is annoying since I cannot finish the last lesson now. Lastly, unlike Duolingo, you have to pay in order to get lessons. This is annoying since a lot of apps don’t make people pay, but this one does- and the offers change every time you reopen the app! When I first got it, the big offer was 3 months, then 12, then 3, then 12 again. , , As you can see, these are very annoying, and it’d be great if you could fix, or adjust these issues.

Features, Features, Learning, Learning

Number of languages, In-app purchases, Content, Free Trial

negative, negative, positive, negative

Features - Number of languages - negative, Features - In-app purchases - negative, Learning - Content - positive, Learning - Free Trial - negative

### USER:A couple issues, I really love this app, I’ve learned a lot more then I have Duolingo, so I slightly prefer this one more. The reason I say slightly is because there are a few problems. 1. There aren’t a lot of languages. I wanted to learn Japanese, but it’s not even an option, along with a bunch of other languages. 2. I was starting out with Spanish, so I was on the first few lessons. On the final lesson, it told me I needed to pay, even tho I just started the free trial a few hours ago, which is annoying since I cannot finish the last lesson now. Lastly, unlike Duolingo, you have to pay in order to get lessons. This is annoying since a lot of apps don’t make people pay, but this one does- and the offers change every time you reopen the app! When I first got it, the big offer was 3 months, then 12, then 3, then 12 again. , , As you can see, these are very annoying, and it’d be great if you could fix, or adjust these issues. ### ASSISTANT: Features - Number of languages - negative, Features - In-app purchases - negative, Learning - Content - positive, Learning - Free Trial - negative )))

### Review: title: A couple issues, content: I really love this app, I’ve learned a lot more then I have Duolingo, so I slightly prefer this one more. The reason I say slightly is because there are a few problems. 1. There aren’t a lot of languages. I wanted to learn Japanese, but it’s not even an option, along with a bunch of other languages. 2. I was starting out with Spanish, so I was on the first few lessons. On the final lesson, it told me I needed to pay, even tho I just started the free trial a few hours ago, which is annoying since I cannot finish the last lesson now. Lastly, unlike Duolingo, you have to pay in order to get lessons. This is annoying since a lot of apps don’t make people pay, but this one does- and the offers change every time you reopen the app! When I first got it, the big offer was 3 months, then 12, then 3, then 12 again. , , As you can see, these are very annoying, and it’d be great if you could fix, or adjust these issues. ### Analysis: categories: Features, Features, Learning, Learning, aspects: Number of languages, In-app purchases, Content, Free Trial, sentiments: negative, negative, positive, negative )))

### Review: title: A couple issues, content: I really love this app, I’ve learned a lot more then I have Duolingo, so I slightly prefer this one more. The reason I say slightly is because there are a few problems. 1. There aren’t a lot of languages. I wanted to learn Japanese, but it’s not even an option, along with a bunch of other languages. 2. I was starting out with Spanish, so I was on the first few lessons. On the final lesson, it told me I needed to pay, even tho I just started the free trial a few hours ago, which is annoying since I cannot finish the last lesson now. Lastly, unlike Duolingo, you have to pay in order to get lessons. This is annoying since a lot of apps don’t make people pay, but this one does- and the offers change every time you reopen the app! When I first got it, the big offer was 3 months, then 12, then 3, then 12 again. , , As you can see, these are very annoying, and it’d be great if you could fix, or adjust these issues. ### Analysis: categories: (Features, Features, Learning, Learning) aspects: (Number of languages, In-app purchases, Content, Free Trial) sentiments: (negative, negative, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: A couple issues, I really love this app, I’ve learned a lot more then I have Duolingo, so I slightly prefer this one more. The reason I say slightly is because there are a few problems. 1. There aren’t a lot of languages. I wanted to learn Japanese, but it’s not even an option, along with a bunch of other languages. 2. I was starting out with Spanish, so I was on the first few lessons. On the final lesson, it told me I needed to pay, even tho I just started the free trial a few hours ago, which is annoying since I cannot finish the last lesson now. Lastly, unlike Duolingo, you have to pay in order to get lessons. This is annoying since a lot of apps don’t make people pay, but this one does- and the offers change every time you reopen the app! When I first got it, the big offer was 3 months, then 12, then 3, then 12 again. , , As you can see, these are very annoying, and it’d be great if you could fix, or adjust these issues. Output: Features - Number of languages - negative, Features - In-app purchases - negative, Learning - Content - positive, Learning - Free Trial - negative $$$

Not easy or accessible shopping anymore!

New version continues to freeze device when trying to choose a category and search for daily deals now hidden! Unable to report sellers with hand sanitizer listed as soap or water container. I’ve ordered throughout the pandemic several times and I’m happy to have gotten my order. Yet, I work from home and need a new headset that’s deemed non important because it doesn’t fall under amazon’s list. So I’m given a 5 week delivery estimate on prime item! The new app showcasing prime video is tiring! I have to hunt for things that were previously accessible upon launching the app! After I’m able to choose a category the app freezes! I’ve tried 5 times and same issue at the same place every time. I get more frustrated trying to find items to purchase! This isn’t easy, shopping! Something that was somewhat therapeutic became super stressful!

App Features, App Performance, App Performance, App Performance, App Interface, App Interface

Prime Video, Search Functionality, Freeszing, Speed, Accessibility, Usability

negative, negative, negative, negative, negative, negative

App Features - Prime Video - negative, App Performance - Search Functionality - negative, App Performance - Freeszing - negative, App Performance - Speed - negative, App Interface - Accessibility - negative, App Interface - Usability - negative

### USER:Not easy or accessible shopping anymore!, New version continues to freeze device when trying to choose a category and search for daily deals now hidden! Unable to report sellers with hand sanitizer listed as soap or water container. I’ve ordered throughout the pandemic several times and I’m happy to have gotten my order. Yet, I work from home and need a new headset that’s deemed non important because it doesn’t fall under amazon’s list. So I’m given a 5 week delivery estimate on prime item! The new app showcasing prime video is tiring! I have to hunt for things that were previously accessible upon launching the app! After I’m able to choose a category the app freezes! I’ve tried 5 times and same issue at the same place every time. I get more frustrated trying to find items to purchase! This isn’t easy, shopping! Something that was somewhat therapeutic became super stressful! ### ASSISTANT: App Features - Prime Video - negative, App Performance - Search Functionality - negative, App Performance - Freeszing - negative, App Performance - Speed - negative, App Interface - Accessibility - negative, App Interface - Usability - negative )))

### Review: title: Not easy or accessible shopping anymore!, content: New version continues to freeze device when trying to choose a category and search for daily deals now hidden! Unable to report sellers with hand sanitizer listed as soap or water container. I’ve ordered throughout the pandemic several times and I’m happy to have gotten my order. Yet, I work from home and need a new headset that’s deemed non important because it doesn’t fall under amazon’s list. So I’m given a 5 week delivery estimate on prime item! The new app showcasing prime video is tiring! I have to hunt for things that were previously accessible upon launching the app! After I’m able to choose a category the app freezes! I’ve tried 5 times and same issue at the same place every time. I get more frustrated trying to find items to purchase! This isn’t easy, shopping! Something that was somewhat therapeutic became super stressful! ### Analysis: categories: App Features, App Performance, App Performance, App Performance, App Interface, App Interface, aspects: Prime Video, Search Functionality, Freeszing, Speed, Accessibility, Usability, sentiments: negative, negative, negative, negative, negative, negative )))

### Review: title: Not easy or accessible shopping anymore!, content: New version continues to freeze device when trying to choose a category and search for daily deals now hidden! Unable to report sellers with hand sanitizer listed as soap or water container. I’ve ordered throughout the pandemic several times and I’m happy to have gotten my order. Yet, I work from home and need a new headset that’s deemed non important because it doesn’t fall under amazon’s list. So I’m given a 5 week delivery estimate on prime item! The new app showcasing prime video is tiring! I have to hunt for things that were previously accessible upon launching the app! After I’m able to choose a category the app freezes! I’ve tried 5 times and same issue at the same place every time. I get more frustrated trying to find items to purchase! This isn’t easy, shopping! Something that was somewhat therapeutic became super stressful! ### Analysis: categories: (App Features, App Performance, App Performance, App Performance, App Interface, App Interface) aspects: (Prime Video, Search Functionality, Freeszing, Speed, Accessibility, Usability) sentiments: (negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not easy or accessible shopping anymore!, New version continues to freeze device when trying to choose a category and search for daily deals now hidden! Unable to report sellers with hand sanitizer listed as soap or water container. I’ve ordered throughout the pandemic several times and I’m happy to have gotten my order. Yet, I work from home and need a new headset that’s deemed non important because it doesn’t fall under amazon’s list. So I’m given a 5 week delivery estimate on prime item! The new app showcasing prime video is tiring! I have to hunt for things that were previously accessible upon launching the app! After I’m able to choose a category the app freezes! I’ve tried 5 times and same issue at the same place every time. I get more frustrated trying to find items to purchase! This isn’t easy, shopping! Something that was somewhat therapeutic became super stressful! Output: App Features - Prime Video - negative, App Performance - Search Functionality - negative, App Performance - Freeszing - negative, App Performance - Speed - negative, App Interface - Accessibility - negative, App Interface - Usability - negative $$$

Multiple Unreliable Physician Experiences

I feel Teladoc as a whole is great in theory reaching people for a multitude of health related issues. Unfortunately I had two unreliable physicians more than once and it can be difficult to switch once you have seen a specific doctor several times. No one wants to go through medical history again, and again. My physician forgot every time they filled my prescription that I could not have 3 months filled at once, this lead to me needing to request a refill from them every month! Finally the physician completely ignored my pharmacy requests leading me to make an appointment where they rescheduled me over 5 times, just to ultimately cancel with no follow dates (this is not the first time). Then the dermatology physician completely ignored everything I said and I had no resolution, waste of money! I’ve gone with out medicine for 3 weeks, I only needed a quick consult. I’d appreciate better and less struggling, maybe this means Teladoc is more transparent with their physicians resulting in better scheduling and communication to clients. It is very difficult to go on and off mental health medication. I’m willing to give Teladoc one last shot, after all maybe I’m unlucky with two unreliable physicians, but it is the last chance for me. If the results do not improve I will use other sources here on out.

Medical Services, Medical Services, Medical Services, Medical Services, Medical Services

Physician Reliability, Physician Communication, Medication Availability, Mental Health Support, Physician Scheduling

Negative, Negative, Negative, Negative, Negative

Medical Services - Physician Reliability - Negative, Medical Services - Physician Communication - Negative, Medical Services - Medication Availability - Negative, Medical Services - Mental Health Support - Negative, Medical Services - Physician Scheduling - Negative

### USER:Multiple Unreliable Physician Experiences, I feel Teladoc as a whole is great in theory reaching people for a multitude of health related issues. Unfortunately I had two unreliable physicians more than once and it can be difficult to switch once you have seen a specific doctor several times. No one wants to go through medical history again, and again. My physician forgot every time they filled my prescription that I could not have 3 months filled at once, this lead to me needing to request a refill from them every month! Finally the physician completely ignored my pharmacy requests leading me to make an appointment where they rescheduled me over 5 times, just to ultimately cancel with no follow dates (this is not the first time). Then the dermatology physician completely ignored everything I said and I had no resolution, waste of money! I’ve gone with out medicine for 3 weeks, I only needed a quick consult. I’d appreciate better and less struggling, maybe this means Teladoc is more transparent with their physicians resulting in better scheduling and communication to clients. It is very difficult to go on and off mental health medication. I’m willing to give Teladoc one last shot, after all maybe I’m unlucky with two unreliable physicians, but it is the last chance for me. If the results do not improve I will use other sources here on out. ### ASSISTANT: Medical Services - Physician Reliability - Negative, Medical Services - Physician Communication - Negative, Medical Services - Medication Availability - Negative, Medical Services - Mental Health Support - Negative, Medical Services - Physician Scheduling - Negative )))

### Review: title: Multiple Unreliable Physician Experiences, content: I feel Teladoc as a whole is great in theory reaching people for a multitude of health related issues. Unfortunately I had two unreliable physicians more than once and it can be difficult to switch once you have seen a specific doctor several times. No one wants to go through medical history again, and again. My physician forgot every time they filled my prescription that I could not have 3 months filled at once, this lead to me needing to request a refill from them every month! Finally the physician completely ignored my pharmacy requests leading me to make an appointment where they rescheduled me over 5 times, just to ultimately cancel with no follow dates (this is not the first time). Then the dermatology physician completely ignored everything I said and I had no resolution, waste of money! I’ve gone with out medicine for 3 weeks, I only needed a quick consult. I’d appreciate better and less struggling, maybe this means Teladoc is more transparent with their physicians resulting in better scheduling and communication to clients. It is very difficult to go on and off mental health medication. I’m willing to give Teladoc one last shot, after all maybe I’m unlucky with two unreliable physicians, but it is the last chance for me. If the results do not improve I will use other sources here on out. ### Analysis: categories: Medical Services, Medical Services, Medical Services, Medical Services, Medical Services, aspects: Physician Reliability, Physician Communication, Medication Availability, Mental Health Support, Physician Scheduling, sentiments: Negative, Negative, Negative, Negative, Negative )))

### Review: title: Multiple Unreliable Physician Experiences, content: I feel Teladoc as a whole is great in theory reaching people for a multitude of health related issues. Unfortunately I had two unreliable physicians more than once and it can be difficult to switch once you have seen a specific doctor several times. No one wants to go through medical history again, and again. My physician forgot every time they filled my prescription that I could not have 3 months filled at once, this lead to me needing to request a refill from them every month! Finally the physician completely ignored my pharmacy requests leading me to make an appointment where they rescheduled me over 5 times, just to ultimately cancel with no follow dates (this is not the first time). Then the dermatology physician completely ignored everything I said and I had no resolution, waste of money! I’ve gone with out medicine for 3 weeks, I only needed a quick consult. I’d appreciate better and less struggling, maybe this means Teladoc is more transparent with their physicians resulting in better scheduling and communication to clients. It is very difficult to go on and off mental health medication. I’m willing to give Teladoc one last shot, after all maybe I’m unlucky with two unreliable physicians, but it is the last chance for me. If the results do not improve I will use other sources here on out. ### Analysis: categories: (Medical Services, Medical Services, Medical Services, Medical Services, Medical Services) aspects: (Physician Reliability, Physician Communication, Medication Availability, Mental Health Support, Physician Scheduling) sentiments: (Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Multiple Unreliable Physician Experiences, I feel Teladoc as a whole is great in theory reaching people for a multitude of health related issues. Unfortunately I had two unreliable physicians more than once and it can be difficult to switch once you have seen a specific doctor several times. No one wants to go through medical history again, and again. My physician forgot every time they filled my prescription that I could not have 3 months filled at once, this lead to me needing to request a refill from them every month! Finally the physician completely ignored my pharmacy requests leading me to make an appointment where they rescheduled me over 5 times, just to ultimately cancel with no follow dates (this is not the first time). Then the dermatology physician completely ignored everything I said and I had no resolution, waste of money! I’ve gone with out medicine for 3 weeks, I only needed a quick consult. I’d appreciate better and less struggling, maybe this means Teladoc is more transparent with their physicians resulting in better scheduling and communication to clients. It is very difficult to go on and off mental health medication. I’m willing to give Teladoc one last shot, after all maybe I’m unlucky with two unreliable physicians, but it is the last chance for me. If the results do not improve I will use other sources here on out. Output: Medical Services - Physician Reliability - Negative, Medical Services - Physician Communication - Negative, Medical Services - Medication Availability - Negative, Medical Services - Mental Health Support - Negative, Medical Services - Physician Scheduling - Negative $$$

Not helpful if you have speech issues

I love the app and the way the lessons are setup, but unfortunately I also have a bit of a speech problem (I rarely use Siri or dictation because of it). I often get dinged for improper pronunciation but without being able to know which word is not sounding correct in a phrase I feel like I’m fighting a losing battle to making any real progress. Not sure this is something that can be fixed, but it would be nice to get more feedback as to why it sounds like I’m not saying the words correctly. I’m understanding everything and giving the correct responses, it just doesn’t sound like it. Trying not to get frustrated and give up. :(

App-Use

Pronunciation

negative

App-Use - Pronunciation - negative

### USER:Not helpful if you have speech issues, I love the app and the way the lessons are setup, but unfortunately I also have a bit of a speech problem (I rarely use Siri or dictation because of it). I often get dinged for improper pronunciation but without being able to know which word is not sounding correct in a phrase I feel like I’m fighting a losing battle to making any real progress. Not sure this is something that can be fixed, but it would be nice to get more feedback as to why it sounds like I’m not saying the words correctly. I’m understanding everything and giving the correct responses, it just doesn’t sound like it. Trying not to get frustrated and give up. :( ### ASSISTANT: App-Use - Pronunciation - negative )))

### Review: title: Not helpful if you have speech issues, content: I love the app and the way the lessons are setup, but unfortunately I also have a bit of a speech problem (I rarely use Siri or dictation because of it). I often get dinged for improper pronunciation but without being able to know which word is not sounding correct in a phrase I feel like I’m fighting a losing battle to making any real progress. Not sure this is something that can be fixed, but it would be nice to get more feedback as to why it sounds like I’m not saying the words correctly. I’m understanding everything and giving the correct responses, it just doesn’t sound like it. Trying not to get frustrated and give up. :( ### Analysis: categories: App-Use, aspects: Pronunciation, sentiments: negative )))

### Review: title: Not helpful if you have speech issues, content: I love the app and the way the lessons are setup, but unfortunately I also have a bit of a speech problem (I rarely use Siri or dictation because of it). I often get dinged for improper pronunciation but without being able to know which word is not sounding correct in a phrase I feel like I’m fighting a losing battle to making any real progress. Not sure this is something that can be fixed, but it would be nice to get more feedback as to why it sounds like I’m not saying the words correctly. I’m understanding everything and giving the correct responses, it just doesn’t sound like it. Trying not to get frustrated and give up. :( ### Analysis: categories: (App-Use) aspects: (Pronunciation) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not helpful if you have speech issues, I love the app and the way the lessons are setup, but unfortunately I also have a bit of a speech problem (I rarely use Siri or dictation because of it). I often get dinged for improper pronunciation but without being able to know which word is not sounding correct in a phrase I feel like I’m fighting a losing battle to making any real progress. Not sure this is something that can be fixed, but it would be nice to get more feedback as to why it sounds like I’m not saying the words correctly. I’m understanding everything and giving the correct responses, it just doesn’t sound like it. Trying not to get frustrated and give up. :( Output: App-Use - Pronunciation - negative $$$

If I could I’d give 0 stars

Clash of clans is absolutely horrible.. the new creators or old creators are washed up.. they don’t know what they are doing.. the trophy situation is absolutely bullsh** you win 100 trophies over 2 days and lose it in less than a hour of being inactive it’s stupid.. you can literally have a chance to win 30 trophies in a battle.. you can destroy all but 1 thing in the battle (witch is a 97%) and clash of clans will only give you 6 trophies instead of like 28 I had a chance to win 30 and I got a 97% who’s dum*as* can’t do math and decided when you get a 97% it’s only 6 trophies it makes absolutely no sense and there’s no logic 2 how they add it up.. get your stuff together because I deleted the app and I’m never playing again.. you guys make millions off this game and this is what sup erc ell has 2 show for it.. that’s pathetic.. almost 10 years and you guys have done nothing but make the game worse instead of advancing your game and listening to what the people want not what a couple people in a office want.. and bring back global chat y’all are literally lame for taking that away.. step your game up because these other games are killing y’all by a long shot just saying🤷‍♂️

Gameplay, Gameplay, Gameplay, Gameplay

Trophy System, Trophy System, Trophy Distribution, Global Chat

Negative, Negative, Negative, Negative

Gameplay - Trophy System - Negative, Gameplay - Trophy System - Negative, Gameplay - Trophy Distribution - Negative, Gameplay - Global Chat - Negative

### USER:If I could I’d give 0 stars, Clash of clans is absolutely horrible.. the new creators or old creators are washed up.. they don’t know what they are doing.. the trophy situation is absolutely bullsh** you win 100 trophies over 2 days and lose it in less than a hour of being inactive it’s stupid.. you can literally have a chance to win 30 trophies in a battle.. you can destroy all but 1 thing in the battle (witch is a 97%) and clash of clans will only give you 6 trophies instead of like 28 I had a chance to win 30 and I got a 97% who’s dum*as* can’t do math and decided when you get a 97% it’s only 6 trophies it makes absolutely no sense and there’s no logic 2 how they add it up.. get your stuff together because I deleted the app and I’m never playing again.. you guys make millions off this game and this is what sup erc ell has 2 show for it.. that’s pathetic.. almost 10 years and you guys have done nothing but make the game worse instead of advancing your game and listening to what the people want not what a couple people in a office want.. and bring back global chat y’all are literally lame for taking that away.. step your game up because these other games are killing y’all by a long shot just saying🤷‍♂️ ### ASSISTANT: Gameplay - Trophy System - Negative, Gameplay - Trophy System - Negative, Gameplay - Trophy Distribution - Negative, Gameplay - Global Chat - Negative )))

### Review: title: If I could I’d give 0 stars, content: Clash of clans is absolutely horrible.. the new creators or old creators are washed up.. they don’t know what they are doing.. the trophy situation is absolutely bullsh** you win 100 trophies over 2 days and lose it in less than a hour of being inactive it’s stupid.. you can literally have a chance to win 30 trophies in a battle.. you can destroy all but 1 thing in the battle (witch is a 97%) and clash of clans will only give you 6 trophies instead of like 28 I had a chance to win 30 and I got a 97% who’s dum*as* can’t do math and decided when you get a 97% it’s only 6 trophies it makes absolutely no sense and there’s no logic 2 how they add it up.. get your stuff together because I deleted the app and I’m never playing again.. you guys make millions off this game and this is what sup erc ell has 2 show for it.. that’s pathetic.. almost 10 years and you guys have done nothing but make the game worse instead of advancing your game and listening to what the people want not what a couple people in a office want.. and bring back global chat y’all are literally lame for taking that away.. step your game up because these other games are killing y’all by a long shot just saying🤷‍♂️ ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, aspects: Trophy System, Trophy System, Trophy Distribution, Global Chat, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: If I could I’d give 0 stars, content: Clash of clans is absolutely horrible.. the new creators or old creators are washed up.. they don’t know what they are doing.. the trophy situation is absolutely bullsh** you win 100 trophies over 2 days and lose it in less than a hour of being inactive it’s stupid.. you can literally have a chance to win 30 trophies in a battle.. you can destroy all but 1 thing in the battle (witch is a 97%) and clash of clans will only give you 6 trophies instead of like 28 I had a chance to win 30 and I got a 97% who’s dum*as* can’t do math and decided when you get a 97% it’s only 6 trophies it makes absolutely no sense and there’s no logic 2 how they add it up.. get your stuff together because I deleted the app and I’m never playing again.. you guys make millions off this game and this is what sup erc ell has 2 show for it.. that’s pathetic.. almost 10 years and you guys have done nothing but make the game worse instead of advancing your game and listening to what the people want not what a couple people in a office want.. and bring back global chat y’all are literally lame for taking that away.. step your game up because these other games are killing y’all by a long shot just saying🤷‍♂️ ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Trophy System, Trophy System, Trophy Distribution, Global Chat) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: If I could I’d give 0 stars, Clash of clans is absolutely horrible.. the new creators or old creators are washed up.. they don’t know what they are doing.. the trophy situation is absolutely bullsh** you win 100 trophies over 2 days and lose it in less than a hour of being inactive it’s stupid.. you can literally have a chance to win 30 trophies in a battle.. you can destroy all but 1 thing in the battle (witch is a 97%) and clash of clans will only give you 6 trophies instead of like 28 I had a chance to win 30 and I got a 97% who’s dum*as* can’t do math and decided when you get a 97% it’s only 6 trophies it makes absolutely no sense and there’s no logic 2 how they add it up.. get your stuff together because I deleted the app and I’m never playing again.. you guys make millions off this game and this is what sup erc ell has 2 show for it.. that’s pathetic.. almost 10 years and you guys have done nothing but make the game worse instead of advancing your game and listening to what the people want not what a couple people in a office want.. and bring back global chat y’all are literally lame for taking that away.. step your game up because these other games are killing y’all by a long shot just saying🤷‍♂️ Output: Gameplay - Trophy System - Negative, Gameplay - Trophy System - Negative, Gameplay - Trophy Distribution - Negative, Gameplay - Global Chat - Negative $$$

Awesome people, horrible app and Sign up

So many improvements needed, - Trying to sign up and I need to have a separate login name and password for my 5yr old daughter?, -Everything looked complete for daughters medical information, but I kept saving as incomplete without telling me what was still missing., - even though my 5yr old daughter shows as a dependent and after customer service helps by re-inputting all her medical information, there’s an additional registration (shouldn’t that be first?), -Then two different (very nice and apologetic) customer service people couple set an appointment up for me because the Teledoc wasn’t letting them, -4hrs after trying to get Teledoc help for my daughter I got an appointment set up, where the “ASAP” appointment had less than a 10min wait…Then the app started kept kicking me out of my account as I tried to enter the wait room!, - 2 error pop ups showed for less than 1/2 second each, so I couldn’t even read what was wrong so maybe I could fix it (in case it was a phone setting or something), - thankfully the doctor called my cell directly and even gave me her personal cell in order to send pictures. She helped quickly solve a problem that the bureaucracy of Cleveland Clinic and Akron Children’s kept bouncing us between for 2 days

Customer Service, Customer Service, Customer Service, UX, UX, Appointment Scheduling, Appointment Scheduling, App Stability

responsiveness, ease of communication, effectiveness, sign up process, error handling, ease, wait time, reliability

positive, positive, positive, negative, negative, negative, negative, negative

Customer Service - responsiveness - positive, Customer Service - ease of communication - positive, Customer Service - effectiveness - positive, UX - sign up process - negative, UX - error handling - negative, Appointment Scheduling - ease - negative, Appointment Scheduling - wait time - negative, App Stability - reliability - negative

### USER:Awesome people, horrible app and Sign up, So many improvements needed, - Trying to sign up and I need to have a separate login name and password for my 5yr old daughter?, -Everything looked complete for daughters medical information, but I kept saving as incomplete without telling me what was still missing., - even though my 5yr old daughter shows as a dependent and after customer service helps by re-inputting all her medical information, there’s an additional registration (shouldn’t that be first?), -Then two different (very nice and apologetic) customer service people couple set an appointment up for me because the Teledoc wasn’t letting them, -4hrs after trying to get Teledoc help for my daughter I got an appointment set up, where the “ASAP” appointment had less than a 10min wait…Then the app started kept kicking me out of my account as I tried to enter the wait room!, - 2 error pop ups showed for less than 1/2 second each, so I couldn’t even read what was wrong so maybe I could fix it (in case it was a phone setting or something), - thankfully the doctor called my cell directly and even gave me her personal cell in order to send pictures. She helped quickly solve a problem that the bureaucracy of Cleveland Clinic and Akron Children’s kept bouncing us between for 2 days ### ASSISTANT: Customer Service - responsiveness - positive, Customer Service - ease of communication - positive, Customer Service - effectiveness - positive, UX - sign up process - negative, UX - error handling - negative, Appointment Scheduling - ease - negative, Appointment Scheduling - wait time - negative, App Stability - reliability - negative )))

### Review: title: Awesome people, horrible app and Sign up, content: So many improvements needed, - Trying to sign up and I need to have a separate login name and password for my 5yr old daughter?, -Everything looked complete for daughters medical information, but I kept saving as incomplete without telling me what was still missing., - even though my 5yr old daughter shows as a dependent and after customer service helps by re-inputting all her medical information, there’s an additional registration (shouldn’t that be first?), -Then two different (very nice and apologetic) customer service people couple set an appointment up for me because the Teledoc wasn’t letting them, -4hrs after trying to get Teledoc help for my daughter I got an appointment set up, where the “ASAP” appointment had less than a 10min wait…Then the app started kept kicking me out of my account as I tried to enter the wait room!, - 2 error pop ups showed for less than 1/2 second each, so I couldn’t even read what was wrong so maybe I could fix it (in case it was a phone setting or something), - thankfully the doctor called my cell directly and even gave me her personal cell in order to send pictures. She helped quickly solve a problem that the bureaucracy of Cleveland Clinic and Akron Children’s kept bouncing us between for 2 days ### Analysis: categories: Customer Service, Customer Service, Customer Service, UX, UX, Appointment Scheduling, Appointment Scheduling, App Stability, aspects: responsiveness, ease of communication, effectiveness, sign up process, error handling, ease, wait time, reliability, sentiments: positive, positive, positive, negative, negative, negative, negative, negative )))

### Review: title: Awesome people, horrible app and Sign up, content: So many improvements needed, - Trying to sign up and I need to have a separate login name and password for my 5yr old daughter?, -Everything looked complete for daughters medical information, but I kept saving as incomplete without telling me what was still missing., - even though my 5yr old daughter shows as a dependent and after customer service helps by re-inputting all her medical information, there’s an additional registration (shouldn’t that be first?), -Then two different (very nice and apologetic) customer service people couple set an appointment up for me because the Teledoc wasn’t letting them, -4hrs after trying to get Teledoc help for my daughter I got an appointment set up, where the “ASAP” appointment had less than a 10min wait…Then the app started kept kicking me out of my account as I tried to enter the wait room!, - 2 error pop ups showed for less than 1/2 second each, so I couldn’t even read what was wrong so maybe I could fix it (in case it was a phone setting or something), - thankfully the doctor called my cell directly and even gave me her personal cell in order to send pictures. She helped quickly solve a problem that the bureaucracy of Cleveland Clinic and Akron Children’s kept bouncing us between for 2 days ### Analysis: categories: (Customer Service, Customer Service, Customer Service, UX, UX, Appointment Scheduling, Appointment Scheduling, App Stability) aspects: (responsiveness, ease of communication, effectiveness, sign up process, error handling, ease, wait time, reliability) sentiments: (positive, positive, positive, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Awesome people, horrible app and Sign up, So many improvements needed, - Trying to sign up and I need to have a separate login name and password for my 5yr old daughter?, -Everything looked complete for daughters medical information, but I kept saving as incomplete without telling me what was still missing., - even though my 5yr old daughter shows as a dependent and after customer service helps by re-inputting all her medical information, there’s an additional registration (shouldn’t that be first?), -Then two different (very nice and apologetic) customer service people couple set an appointment up for me because the Teledoc wasn’t letting them, -4hrs after trying to get Teledoc help for my daughter I got an appointment set up, where the “ASAP” appointment had less than a 10min wait…Then the app started kept kicking me out of my account as I tried to enter the wait room!, - 2 error pop ups showed for less than 1/2 second each, so I couldn’t even read what was wrong so maybe I could fix it (in case it was a phone setting or something), - thankfully the doctor called my cell directly and even gave me her personal cell in order to send pictures. She helped quickly solve a problem that the bureaucracy of Cleveland Clinic and Akron Children’s kept bouncing us between for 2 days Output: Customer Service - responsiveness - positive, Customer Service - ease of communication - positive, Customer Service - effectiveness - positive, UX - sign up process - negative, UX - error handling - negative, Appointment Scheduling - ease - negative, Appointment Scheduling - wait time - negative, App Stability - reliability - negative $$$

Drag & drop feature

So you guys took away the drag drop feature??? Who told you that was something that needed to be taken away?? You just made the app a lot more difficult. Now we have to actually click on the items and then click on add to the whatever list we want. The drag- drop feature was convenient and simple to use. As a customer using your app it made my experience so much easier to drag and drop things to my shopping list or wish list!! You guys have to do better. Using your app shouldn’t be a difficult task.

Functionality

Drag & drop feature

Negative

Functionality - Drag & drop feature - Negative

### USER:Drag & drop feature, So you guys took away the drag drop feature??? Who told you that was something that needed to be taken away?? You just made the app a lot more difficult. Now we have to actually click on the items and then click on add to the whatever list we want. The drag- drop feature was convenient and simple to use. As a customer using your app it made my experience so much easier to drag and drop things to my shopping list or wish list!! You guys have to do better. Using your app shouldn’t be a difficult task. ### ASSISTANT: Functionality - - Negative )))

### Review: title: Drag & drop feature, content: So you guys took away the drag drop feature??? Who told you that was something that needed to be taken away?? You just made the app a lot more difficult. Now we have to actually click on the items and then click on add to the whatever list we want. The drag- drop feature was convenient and simple to use. As a customer using your app it made my experience so much easier to drag and drop things to my shopping list or wish list!! You guys have to do better. Using your app shouldn’t be a difficult task. ### Analysis: categories: Functionality, aspects: Drag & drop feature, sentiments: Negative )))

### Review: title: Drag & drop feature, content: So you guys took away the drag drop feature??? Who told you that was something that needed to be taken away?? You just made the app a lot more difficult. Now we have to actually click on the items and then click on add to the whatever list we want. The drag- drop feature was convenient and simple to use. As a customer using your app it made my experience so much easier to drag and drop things to my shopping list or wish list!! You guys have to do better. Using your app shouldn’t be a difficult task. ### Analysis: categories: (Functionality) aspects: (Drag & drop feature) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Drag & drop feature, So you guys took away the drag drop feature??? Who told you that was something that needed to be taken away?? You just made the app a lot more difficult. Now we have to actually click on the items and then click on add to the whatever list we want. The drag- drop feature was convenient and simple to use. As a customer using your app it made my experience so much easier to drag and drop things to my shopping list or wish list!! You guys have to do better. Using your app shouldn’t be a difficult task. Output: Functionality - - Negative $$$

STOP IT WITH THE AUTO PLAY!!

Why on earth would you have product videos auto play in search results?! The box is tiny to big with, and what is more important is seeing a thumbnail of the product in that box so that I can decide if I want to investigate further. With this last change, product videos immediately start to play, but the box is too small to see anything in detail, there is no sound, and the videos often show kids running or people laughing and whatnot, but not the product! On top of that, there is a persistent “WATCH NOW” over the video, blocking it from being seen clearly. This is another example of fixing something that WASN’T BROKEN. Please turn this off, or give me the ability to disable it! I simply refuse to tap on every single item in my search results just to see a stable picture of what I’m looking for. Please stop this!

Functionality

Auto Play

negative

Functionality - Auto Play - negative

### USER:STOP IT WITH THE AUTO PLAY!!, Why on earth would you have product videos auto play in search results?! The box is tiny to big with, and what is more important is seeing a thumbnail of the product in that box so that I can decide if I want to investigate further. With this last change, product videos immediately start to play, but the box is too small to see anything in detail, there is no sound, and the videos often show kids running or people laughing and whatnot, but not the product! On top of that, there is a persistent “WATCH NOW” over the video, blocking it from being seen clearly. This is another example of fixing something that WASN’T BROKEN. Please turn this off, or give me the ability to disable it! I simply refuse to tap on every single item in my search results just to see a stable picture of what I’m looking for. Please stop this! ### ASSISTANT: Functionality - Auto Play - negative )))

### Review: title: STOP IT WITH THE AUTO PLAY!!, content: Why on earth would you have product videos auto play in search results?! The box is tiny to big with, and what is more important is seeing a thumbnail of the product in that box so that I can decide if I want to investigate further. With this last change, product videos immediately start to play, but the box is too small to see anything in detail, there is no sound, and the videos often show kids running or people laughing and whatnot, but not the product! On top of that, there is a persistent “WATCH NOW” over the video, blocking it from being seen clearly. This is another example of fixing something that WASN’T BROKEN. Please turn this off, or give me the ability to disable it! I simply refuse to tap on every single item in my search results just to see a stable picture of what I’m looking for. Please stop this! ### Analysis: categories: Functionality, aspects: Auto Play, sentiments: negative )))

### Review: title: STOP IT WITH THE AUTO PLAY!!, content: Why on earth would you have product videos auto play in search results?! The box is tiny to big with, and what is more important is seeing a thumbnail of the product in that box so that I can decide if I want to investigate further. With this last change, product videos immediately start to play, but the box is too small to see anything in detail, there is no sound, and the videos often show kids running or people laughing and whatnot, but not the product! On top of that, there is a persistent “WATCH NOW” over the video, blocking it from being seen clearly. This is another example of fixing something that WASN’T BROKEN. Please turn this off, or give me the ability to disable it! I simply refuse to tap on every single item in my search results just to see a stable picture of what I’m looking for. Please stop this! ### Analysis: categories: (Functionality) aspects: (Auto Play) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: STOP IT WITH THE AUTO PLAY!!, Why on earth would you have product videos auto play in search results?! The box is tiny to big with, and what is more important is seeing a thumbnail of the product in that box so that I can decide if I want to investigate further. With this last change, product videos immediately start to play, but the box is too small to see anything in detail, there is no sound, and the videos often show kids running or people laughing and whatnot, but not the product! On top of that, there is a persistent “WATCH NOW” over the video, blocking it from being seen clearly. This is another example of fixing something that WASN’T BROKEN. Please turn this off, or give me the ability to disable it! I simply refuse to tap on every single item in my search results just to see a stable picture of what I’m looking for. Please stop this! Output: Functionality - Auto Play - negative $$$

Messages don't load- Dangerous & Scam Adds

Messages don't load on the iPhone with the new "update ". Yes, everything else on the phone works & messages work on the computer. No, I will not join Threads give it up. I answered one of YOUR adds asking where to purchase & you accused me of spamming! With no recourse to defend myself! I researched turns out that add was a spam sight but you didn't do your research, took their money & blamed me! Then I told another of your almighty advertisers that "losing 50 pounds in 2 months was dangerous" they said the was "my uninformed opinion" I answered that "as a trained medical professional it was actually not an opinion but a fact based on education & real science as that much loss could cause the body to go into shock". POOF! LIKE MAGIC I WAS SHADOWBANNED-stop saying it is not a thing. It is and now companies are making tons of money removing bots (which should be your job) & stopping bans. I am serious about the danger you are allowing to advertise on your platform, you are opening yourself up to massive lawsuits but I don't care about that I care about the desperate people buying into these adds. It won't work but if it does & someone losses 50 pounds in 2 months the danger is real. Unless morbidly obese & under medical care (even then) what I mean by shock is actually organ failure & even death.

Functionality, Security, Monetary, Health, Content Moderation, Community

Messages, Scams, Advertising, Weight Loss, Shadowbanning, Helpfulness

Negative, Negative, Negative, Negative, Negative, Negative

Functionality - Message Loading - Negative, Functionality - Advertisement - Negative, Functionality - Advertisement - Negative, Functionality - Advertisement - Negative

### USER:Messages don't load- Dangerous & Scam Adds, Messages don't load on the iPhone with the new "update ". Yes, everything else on the phone works & messages work on the computer. No, I will not join Threads give it up. I answered one of YOUR adds asking where to purchase & you accused me of spamming! With no recourse to defend myself! I researched turns out that add was a spam sight but you didn't do your research, took their money & blamed me! Then I told another of your almighty advertisers that "losing 50 pounds in 2 months was dangerous" they said the was "my uninformed opinion" I answered that "as a trained medical professional it was actually not an opinion but a fact based on education & real science as that much loss could cause the body to go into shock". POOF! LIKE MAGIC I WAS SHADOWBANNED-stop saying it is not a thing. It is and now companies are making tons of money removing bots (which should be your job) & stopping bans. I am serious about the danger you are allowing to advertise on your platform, you are opening yourself up to massive lawsuits but I don't care about that I care about the desperate people buying into these adds. It won't work but if it does & someone losses 50 pounds in 2 months the danger is real. Unless morbidly obese & under medical care (even then) what I mean by shock is actually organ failure & even death. ### ASSISTANT: Functionality - Message Loading - Negative, Functionality - Advertisement - Negative, Functionality - Advertisement - Negative, Functionality - Advertisement - Negative )))

### Review: title: Messages don't load- Dangerous & Scam Adds, content: Messages don't load on the iPhone with the new "update ". Yes, everything else on the phone works & messages work on the computer. No, I will not join Threads give it up. I answered one of YOUR adds asking where to purchase & you accused me of spamming! With no recourse to defend myself! I researched turns out that add was a spam sight but you didn't do your research, took their money & blamed me! Then I told another of your almighty advertisers that "losing 50 pounds in 2 months was dangerous" they said the was "my uninformed opinion" I answered that "as a trained medical professional it was actually not an opinion but a fact based on education & real science as that much loss could cause the body to go into shock". POOF! LIKE MAGIC I WAS SHADOWBANNED-stop saying it is not a thing. It is and now companies are making tons of money removing bots (which should be your job) & stopping bans. I am serious about the danger you are allowing to advertise on your platform, you are opening yourself up to massive lawsuits but I don't care about that I care about the desperate people buying into these adds. It won't work but if it does & someone losses 50 pounds in 2 months the danger is real. Unless morbidly obese & under medical care (even then) what I mean by shock is actually organ failure & even death. ### Analysis: categories: Functionality, Security, Monetary, Health, Content Moderation, Community, aspects: Messages, Scams, Advertising, Weight Loss, Shadowbanning, Helpfulness, sentiments: Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Messages don't load- Dangerous & Scam Adds, content: Messages don't load on the iPhone with the new "update ". Yes, everything else on the phone works & messages work on the computer. No, I will not join Threads give it up. I answered one of YOUR adds asking where to purchase & you accused me of spamming! With no recourse to defend myself! I researched turns out that add was a spam sight but you didn't do your research, took their money & blamed me! Then I told another of your almighty advertisers that "losing 50 pounds in 2 months was dangerous" they said the was "my uninformed opinion" I answered that "as a trained medical professional it was actually not an opinion but a fact based on education & real science as that much loss could cause the body to go into shock". POOF! LIKE MAGIC I WAS SHADOWBANNED-stop saying it is not a thing. It is and now companies are making tons of money removing bots (which should be your job) & stopping bans. I am serious about the danger you are allowing to advertise on your platform, you are opening yourself up to massive lawsuits but I don't care about that I care about the desperate people buying into these adds. It won't work but if it does & someone losses 50 pounds in 2 months the danger is real. Unless morbidly obese & under medical care (even then) what I mean by shock is actually organ failure & even death. ### Analysis: categories: (Functionality, Security, Monetary, Health, Content Moderation, Community) aspects: (Messages, Scams, Advertising, Weight Loss, Shadowbanning, Helpfulness) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Messages don't load- Dangerous & Scam Adds, Messages don't load on the iPhone with the new "update ". Yes, everything else on the phone works & messages work on the computer. No, I will not join Threads give it up. I answered one of YOUR adds asking where to purchase & you accused me of spamming! With no recourse to defend myself! I researched turns out that add was a spam sight but you didn't do your research, took their money & blamed me! Then I told another of your almighty advertisers that "losing 50 pounds in 2 months was dangerous" they said the was "my uninformed opinion" I answered that "as a trained medical professional it was actually not an opinion but a fact based on education & real science as that much loss could cause the body to go into shock". POOF! LIKE MAGIC I WAS SHADOWBANNED-stop saying it is not a thing. It is and now companies are making tons of money removing bots (which should be your job) & stopping bans. I am serious about the danger you are allowing to advertise on your platform, you are opening yourself up to massive lawsuits but I don't care about that I care about the desperate people buying into these adds. It won't work but if it does & someone losses 50 pounds in 2 months the danger is real. Unless morbidly obese & under medical care (even then) what I mean by shock is actually organ failure & even death. Output: Functionality - Message Loading - Negative, Functionality - Advertisement - Negative, Functionality - Advertisement - Negative, Functionality - Advertisement - Negative $$$

Here’s the thing

Hi so I got insta years ago but only started using it few years ago and for my purposes it worked just fine. Then some genius figured he , /she needed to justify his/her job so they created new updates….this began for me in bout mid June 2022 it’s mid July 2022 now so in @ 30+ days I’ve experienced frozen screen, can’t swipe to see multiple pics ( the blue dots under pic1) and I’ve deleted n reloaded it almost daily to no good long term effect, , I’ve had friends on the phone talking to me say I’m sending you a pic or I’m posting a pic …I can’t see it sometimes for days. ( think longest is 3 weeks). Other times it’s quick. Find it hilarious that my friend in Hong Kong our interactions are immediate but my friend who lives 4 miles away has long time lag, Now I’ve deleted IG numerous times and when I get it back …I no longer “get” IG It’s a download from the iCloud. Which means that whatever problem I was having is still in the program. Now if I could get a new clean version I’m certain all my issues would disappear…however that also means I would lose everything, anything saved, friends etc etc So I’m stuck with this problem and IG honestly doesn’t care about one user considering they have millions if not billions of users

App

Updates

negative

App Performance - Performance - negative, App Performance - Stability - negative, App Performance - Stability - negative, App Performance - Timeliness - negative, App Performance - Timeliness - negative

### USER:Here’s the thing, Hi so I got insta years ago but only started using it few years ago and for my purposes it worked just fine. Then some genius figured he , /she needed to justify his/her job so they created new updates….this began for me in bout mid June 2022 it’s mid July 2022 now so in @ 30+ days I’ve experienced frozen screen, can’t swipe to see multiple pics ( the blue dots under pic1) and I’ve deleted n reloaded it almost daily to no good long term effect, , I’ve had friends on the phone talking to me say I’m sending you a pic or I’m posting a pic …I can’t see it sometimes for days. ( think longest is 3 weeks). Other times it’s quick. Find it hilarious that my friend in Hong Kong our interactions are immediate but my friend who lives 4 miles away has long time lag, Now I’ve deleted IG numerous times and when I get it back …I no longer “get” IG It’s a download from the iCloud. Which means that whatever problem I was having is still in the program. Now if I could get a new clean version I’m certain all my issues would disappear…however that also means I would lose everything, anything saved, friends etc etc So I’m stuck with this problem and IG honestly doesn’t care about one user considering they have millions if not billions of users ### ASSISTANT: App Performance - Performance - negative, App Performance - Stability - negative, App Performance - Stability - negative, App Performance - Timeliness - negative, App Performance - Timeliness - negative )))

### Review: title: Here’s the thing, content: Hi so I got insta years ago but only started using it few years ago and for my purposes it worked just fine. Then some genius figured he , /she needed to justify his/her job so they created new updates….this began for me in bout mid June 2022 it’s mid July 2022 now so in @ 30+ days I’ve experienced frozen screen, can’t swipe to see multiple pics ( the blue dots under pic1) and I’ve deleted n reloaded it almost daily to no good long term effect, , I’ve had friends on the phone talking to me say I’m sending you a pic or I’m posting a pic …I can’t see it sometimes for days. ( think longest is 3 weeks). Other times it’s quick. Find it hilarious that my friend in Hong Kong our interactions are immediate but my friend who lives 4 miles away has long time lag, Now I’ve deleted IG numerous times and when I get it back …I no longer “get” IG It’s a download from the iCloud. Which means that whatever problem I was having is still in the program. Now if I could get a new clean version I’m certain all my issues would disappear…however that also means I would lose everything, anything saved, friends etc etc So I’m stuck with this problem and IG honestly doesn’t care about one user considering they have millions if not billions of users ### Analysis: categories: App, aspects: Updates, sentiments: negative )))

### Review: title: Here’s the thing, content: Hi so I got insta years ago but only started using it few years ago and for my purposes it worked just fine. Then some genius figured he , /she needed to justify his/her job so they created new updates….this began for me in bout mid June 2022 it’s mid July 2022 now so in @ 30+ days I’ve experienced frozen screen, can’t swipe to see multiple pics ( the blue dots under pic1) and I’ve deleted n reloaded it almost daily to no good long term effect, , I’ve had friends on the phone talking to me say I’m sending you a pic or I’m posting a pic …I can’t see it sometimes for days. ( think longest is 3 weeks). Other times it’s quick. Find it hilarious that my friend in Hong Kong our interactions are immediate but my friend who lives 4 miles away has long time lag, Now I’ve deleted IG numerous times and when I get it back …I no longer “get” IG It’s a download from the iCloud. Which means that whatever problem I was having is still in the program. Now if I could get a new clean version I’m certain all my issues would disappear…however that also means I would lose everything, anything saved, friends etc etc So I’m stuck with this problem and IG honestly doesn’t care about one user considering they have millions if not billions of users ### Analysis: categories: (App) aspects: (Updates) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Here’s the thing, Hi so I got insta years ago but only started using it few years ago and for my purposes it worked just fine. Then some genius figured he , /she needed to justify his/her job so they created new updates….this began for me in bout mid June 2022 it’s mid July 2022 now so in @ 30+ days I’ve experienced frozen screen, can’t swipe to see multiple pics ( the blue dots under pic1) and I’ve deleted n reloaded it almost daily to no good long term effect, , I’ve had friends on the phone talking to me say I’m sending you a pic or I’m posting a pic …I can’t see it sometimes for days. ( think longest is 3 weeks). Other times it’s quick. Find it hilarious that my friend in Hong Kong our interactions are immediate but my friend who lives 4 miles away has long time lag, Now I’ve deleted IG numerous times and when I get it back …I no longer “get” IG It’s a download from the iCloud. Which means that whatever problem I was having is still in the program. Now if I could get a new clean version I’m certain all my issues would disappear…however that also means I would lose everything, anything saved, friends etc etc So I’m stuck with this problem and IG honestly doesn’t care about one user considering they have millions if not billions of users Output: App Performance - Performance - negative, App Performance - Stability - negative, App Performance - Stability - negative, App Performance - Timeliness - negative, App Performance - Timeliness - negative $$$

Good, but not.

There are a lot of good things on Instagram but some are kinda annoying, for the last 23 hours I couldn’t go on when it happened it said couldn’t refresh feed and I could only see my post and it only had 1 like when it use it usually gets 14 and when I went to search it said were sorry something went wrong please try again, I tried again but it never worked I checked my internet and it was perfect! And my friends are saying “have you seen this post” or “hahah this post is so funny” and I’m worried I could never log on again! Again please Instagram fix this,BUT I love a lot of other things about Instagram like you could message email and do live streams with people,, But PLEASE!!! Fix my problems I still can’t go on Instagram and I don’t want to delete my progress I have 76 followers and that’s a lot if I delete it all my progress is gone!! When I go on my account nothing shows it says do you want to post your first post and I’m like wait what?! And I’m really stressed and worried and Instagram please help me my account is _avacado_squad_ I’m the profile with a gacha person I do drawings edit and photographs please help me..

Functionality, Functionality

Services, Feature

Negative, Negative

App - Functionality - Negative, App - Features - Positive

### USER:Good, but not., There are a lot of good things on Instagram but some are kinda annoying, for the last 23 hours I couldn’t go on when it happened it said couldn’t refresh feed and I could only see my post and it only had 1 like when it use it usually gets 14 and when I went to search it said were sorry something went wrong please try again, I tried again but it never worked I checked my internet and it was perfect! And my friends are saying “have you seen this post” or “hahah this post is so funny” and I’m worried I could never log on again! Again please Instagram fix this,BUT I love a lot of other things about Instagram like you could message email and do live streams with people,, But PLEASE!!! Fix my problems I still can’t go on Instagram and I don’t want to delete my progress I have 76 followers and that’s a lot if I delete it all my progress is gone!! When I go on my account nothing shows it says do you want to post your first post and I’m like wait what?! And I’m really stressed and worried and Instagram please help me my account is _avacado_squad_ I’m the profile with a gacha person I do drawings edit and photographs please help me.. ### ASSISTANT: App - Functionality - Negative, App - Features - Positive )))

### Review: title: Good, but not., content: There are a lot of good things on Instagram but some are kinda annoying, for the last 23 hours I couldn’t go on when it happened it said couldn’t refresh feed and I could only see my post and it only had 1 like when it use it usually gets 14 and when I went to search it said were sorry something went wrong please try again, I tried again but it never worked I checked my internet and it was perfect! And my friends are saying “have you seen this post” or “hahah this post is so funny” and I’m worried I could never log on again! Again please Instagram fix this,BUT I love a lot of other things about Instagram like you could message email and do live streams with people,, But PLEASE!!! Fix my problems I still can’t go on Instagram and I don’t want to delete my progress I have 76 followers and that’s a lot if I delete it all my progress is gone!! When I go on my account nothing shows it says do you want to post your first post and I’m like wait what?! And I’m really stressed and worried and Instagram please help me my account is _avacado_squad_ I’m the profile with a gacha person I do drawings edit and photographs please help me.. ### Analysis: categories: Functionality, Functionality, aspects: Services, Feature, sentiments: Negative, Negative )))

### Review: title: Good, but not., content: There are a lot of good things on Instagram but some are kinda annoying, for the last 23 hours I couldn’t go on when it happened it said couldn’t refresh feed and I could only see my post and it only had 1 like when it use it usually gets 14 and when I went to search it said were sorry something went wrong please try again, I tried again but it never worked I checked my internet and it was perfect! And my friends are saying “have you seen this post” or “hahah this post is so funny” and I’m worried I could never log on again! Again please Instagram fix this,BUT I love a lot of other things about Instagram like you could message email and do live streams with people,, But PLEASE!!! Fix my problems I still can’t go on Instagram and I don’t want to delete my progress I have 76 followers and that’s a lot if I delete it all my progress is gone!! When I go on my account nothing shows it says do you want to post your first post and I’m like wait what?! And I’m really stressed and worried and Instagram please help me my account is _avacado_squad_ I’m the profile with a gacha person I do drawings edit and photographs please help me.. ### Analysis: categories: (Functionality, Functionality) aspects: (Services, Feature) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good, but not., There are a lot of good things on Instagram but some are kinda annoying, for the last 23 hours I couldn’t go on when it happened it said couldn’t refresh feed and I could only see my post and it only had 1 like when it use it usually gets 14 and when I went to search it said were sorry something went wrong please try again, I tried again but it never worked I checked my internet and it was perfect! And my friends are saying “have you seen this post” or “hahah this post is so funny” and I’m worried I could never log on again! Again please Instagram fix this,BUT I love a lot of other things about Instagram like you could message email and do live streams with people,, But PLEASE!!! Fix my problems I still can’t go on Instagram and I don’t want to delete my progress I have 76 followers and that’s a lot if I delete it all my progress is gone!! When I go on my account nothing shows it says do you want to post your first post and I’m like wait what?! And I’m really stressed and worried and Instagram please help me my account is _avacado_squad_ I’m the profile with a gacha person I do drawings edit and photographs please help me.. Output: App - Functionality - Negative, App - Features - Positive $$$

Plateau is later than duolingo but…

Using LA Span, found the tempo appropriate for a certain amount of time, 2-3 weeks for me. Then it plateaus. Useless exercise like spelling words with provided letters/forming phrases with words in tiles, are tedious games that get less useful for learning and end up being the only tools available for way too long. , , The content/theme seemed to accelerate when the dentist husband went with his mexican wife to live in DF. Its a story and as the learner we share this guy’s journey as he meets people and gets involved in their lives. It’s brilliant! A great method to relate the learning to make it stick. , , Suddenly that episode ends, and I’m back learning hello/goodbye? It stops being challenging. The integrated storytelling stops. They don’t have enough content to keep it going? Idk. Other system continue to respect the process of learning. Don’t need it. Deleting this app.

Learning, Learning, Learning

Storytelling, Integration, Growth

Negative, Positive, Negative

Learning - Storytelling - Negative, Learning - Integration - Positive, Learning - Growth - Negative

### USER:Plateau is later than duolingo but…, Using LA Span, found the tempo appropriate for a certain amount of time, 2-3 weeks for me. Then it plateaus. Useless exercise like spelling words with provided letters/forming phrases with words in tiles, are tedious games that get less useful for learning and end up being the only tools available for way too long. , , The content/theme seemed to accelerate when the dentist husband went with his mexican wife to live in DF. Its a story and as the learner we share this guy’s journey as he meets people and gets involved in their lives. It’s brilliant! A great method to relate the learning to make it stick. , , Suddenly that episode ends, and I’m back learning hello/goodbye? It stops being challenging. The integrated storytelling stops. They don’t have enough content to keep it going? Idk. Other system continue to respect the process of learning. Don’t need it. Deleting this app. ### ASSISTANT: Learning - Storytelling - Negative, Learning - Integration - Positive, Learning - Growth - Negative )))

### Review: title: Plateau is later than duolingo but…, content: Using LA Span, found the tempo appropriate for a certain amount of time, 2-3 weeks for me. Then it plateaus. Useless exercise like spelling words with provided letters/forming phrases with words in tiles, are tedious games that get less useful for learning and end up being the only tools available for way too long. , , The content/theme seemed to accelerate when the dentist husband went with his mexican wife to live in DF. Its a story and as the learner we share this guy’s journey as he meets people and gets involved in their lives. It’s brilliant! A great method to relate the learning to make it stick. , , Suddenly that episode ends, and I’m back learning hello/goodbye? It stops being challenging. The integrated storytelling stops. They don’t have enough content to keep it going? Idk. Other system continue to respect the process of learning. Don’t need it. Deleting this app. ### Analysis: categories: Learning, Learning, Learning, aspects: Storytelling, Integration, Growth, sentiments: Negative, Positive, Negative )))

### Review: title: Plateau is later than duolingo but…, content: Using LA Span, found the tempo appropriate for a certain amount of time, 2-3 weeks for me. Then it plateaus. Useless exercise like spelling words with provided letters/forming phrases with words in tiles, are tedious games that get less useful for learning and end up being the only tools available for way too long. , , The content/theme seemed to accelerate when the dentist husband went with his mexican wife to live in DF. Its a story and as the learner we share this guy’s journey as he meets people and gets involved in their lives. It’s brilliant! A great method to relate the learning to make it stick. , , Suddenly that episode ends, and I’m back learning hello/goodbye? It stops being challenging. The integrated storytelling stops. They don’t have enough content to keep it going? Idk. Other system continue to respect the process of learning. Don’t need it. Deleting this app. ### Analysis: categories: (Learning, Learning, Learning) aspects: (Storytelling, Integration, Growth) sentiments: (Negative, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Plateau is later than duolingo but…, Using LA Span, found the tempo appropriate for a certain amount of time, 2-3 weeks for me. Then it plateaus. Useless exercise like spelling words with provided letters/forming phrases with words in tiles, are tedious games that get less useful for learning and end up being the only tools available for way too long. , , The content/theme seemed to accelerate when the dentist husband went with his mexican wife to live in DF. Its a story and as the learner we share this guy’s journey as he meets people and gets involved in their lives. It’s brilliant! A great method to relate the learning to make it stick. , , Suddenly that episode ends, and I’m back learning hello/goodbye? It stops being challenging. The integrated storytelling stops. They don’t have enough content to keep it going? Idk. Other system continue to respect the process of learning. Don’t need it. Deleting this app. Output: Learning - Storytelling - Negative, Learning - Integration - Positive, Learning - Growth - Negative $$$

Worst Customer Service I have ever dealt with

I have had a few times i needed to reach out to the supercell customer support and they are horribly slow and useless. I recently upgraded my phone from while i had an account that i have been playing on since before 2015 and I no longer have access to the email associated with my supercell account. When I tried to recover my account supercell said my information was not enough, they would not tell me anymore information i could use to get access to my account again, ive had this account for almost 10 years and I have spent hundreds of dollars on this game and even with me having screenshots of me being in my account on my previous phone they would not allow me access. This is obsurd and they will not get anymore of my money nor will I use any of their apps ever again. Other than restart the game the supercell support was both rude and unhelpful in every experience i have had with them. When I have a chat experience they respond once every 24 hours and then randomly close my case every time I speak with them I would not suggest this to anyone.

Support, Support, Support

Customer Service, Responsiveness, Helpfulness

negative, negative, negative

Support - Customer Service - negative, Support - Responsiveness - negative, Support - Helpfulness - negative

### USER:Worst Customer Service I have ever dealt with, I have had a few times i needed to reach out to the supercell customer support and they are horribly slow and useless. I recently upgraded my phone from while i had an account that i have been playing on since before 2015 and I no longer have access to the email associated with my supercell account. When I tried to recover my account supercell said my information was not enough, they would not tell me anymore information i could use to get access to my account again, ive had this account for almost 10 years and I have spent hundreds of dollars on this game and even with me having screenshots of me being in my account on my previous phone they would not allow me access. This is obsurd and they will not get anymore of my money nor will I use any of their apps ever again. Other than restart the game the supercell support was both rude and unhelpful in every experience i have had with them. When I have a chat experience they respond once every 24 hours and then randomly close my case every time I speak with them I would not suggest this to anyone. ### ASSISTANT: Support - Customer Service - negative, Support - Responsiveness - negative, Support - Helpfulness - negative )))

### Review: title: Worst Customer Service I have ever dealt with, content: I have had a few times i needed to reach out to the supercell customer support and they are horribly slow and useless. I recently upgraded my phone from while i had an account that i have been playing on since before 2015 and I no longer have access to the email associated with my supercell account. When I tried to recover my account supercell said my information was not enough, they would not tell me anymore information i could use to get access to my account again, ive had this account for almost 10 years and I have spent hundreds of dollars on this game and even with me having screenshots of me being in my account on my previous phone they would not allow me access. This is obsurd and they will not get anymore of my money nor will I use any of their apps ever again. Other than restart the game the supercell support was both rude and unhelpful in every experience i have had with them. When I have a chat experience they respond once every 24 hours and then randomly close my case every time I speak with them I would not suggest this to anyone. ### Analysis: categories: Support, Support, Support, aspects: Customer Service, Responsiveness, Helpfulness, sentiments: negative, negative, negative )))

### Review: title: Worst Customer Service I have ever dealt with, content: I have had a few times i needed to reach out to the supercell customer support and they are horribly slow and useless. I recently upgraded my phone from while i had an account that i have been playing on since before 2015 and I no longer have access to the email associated with my supercell account. When I tried to recover my account supercell said my information was not enough, they would not tell me anymore information i could use to get access to my account again, ive had this account for almost 10 years and I have spent hundreds of dollars on this game and even with me having screenshots of me being in my account on my previous phone they would not allow me access. This is obsurd and they will not get anymore of my money nor will I use any of their apps ever again. Other than restart the game the supercell support was both rude and unhelpful in every experience i have had with them. When I have a chat experience they respond once every 24 hours and then randomly close my case every time I speak with them I would not suggest this to anyone. ### Analysis: categories: (Support, Support, Support) aspects: (Customer Service, Responsiveness, Helpfulness) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Worst Customer Service I have ever dealt with, I have had a few times i needed to reach out to the supercell customer support and they are horribly slow and useless. I recently upgraded my phone from while i had an account that i have been playing on since before 2015 and I no longer have access to the email associated with my supercell account. When I tried to recover my account supercell said my information was not enough, they would not tell me anymore information i could use to get access to my account again, ive had this account for almost 10 years and I have spent hundreds of dollars on this game and even with me having screenshots of me being in my account on my previous phone they would not allow me access. This is obsurd and they will not get anymore of my money nor will I use any of their apps ever again. Other than restart the game the supercell support was both rude and unhelpful in every experience i have had with them. When I have a chat experience they respond once every 24 hours and then randomly close my case every time I speak with them I would not suggest this to anyone. Output: Support - Customer Service - negative, Support - Responsiveness - negative, Support - Helpfulness - negative $$$

Account lost and banned after years of work.

I played this game for more years than I care to admit. I have spent hustled this game and even spent money at times to get over humps and get some monethly passes. I recently got a new iPhone and logged back into my apple Game Center but Supercell wanted to confirm my identity. The initial email I used for my supercell ID was an old college email. After getting back into that account I wasn’t receiving the verification emails. So I reached out to Suppercell for support and after a message or two they asked for the receipt to my first or last purchase and which device I played it on last. So I returned those messages stating I don’t have those receipts since it was a long time since my last purchase. I went to log in and check the messages and I got an alert saying my account has been banned and if I attempted to keep logging in I would be permanently banned. I understand things can get mixed up but I verified all the information I could and was banned. It’s unfortunate this is how I have been treated after years of playing this game and money now wasted. I guess I’ll pay for games elsewhere.

Gameplay, Gameplay, Gameplay

Money Spent, Verification Process, Banning

Negative, Negative, Negative

Gameplay - Money Spent - Negative, Gameplay - Verification Process - Negative, Gameplay - Banning - Negative

### USER:Account lost and banned after years of work., I played this game for more years than I care to admit. I have spent hustled this game and even spent money at times to get over humps and get some monethly passes. I recently got a new iPhone and logged back into my apple Game Center but Supercell wanted to confirm my identity. The initial email I used for my supercell ID was an old college email. After getting back into that account I wasn’t receiving the verification emails. So I reached out to Suppercell for support and after a message or two they asked for the receipt to my first or last purchase and which device I played it on last. So I returned those messages stating I don’t have those receipts since it was a long time since my last purchase. I went to log in and check the messages and I got an alert saying my account has been banned and if I attempted to keep logging in I would be permanently banned. I understand things can get mixed up but I verified all the information I could and was banned. It’s unfortunate this is how I have been treated after years of playing this game and money now wasted. I guess I’ll pay for games elsewhere. ### ASSISTANT: Gameplay - Money Spent - Negative, Gameplay - Verification Process - Negative, Gameplay - Banning - Negative )))

### Review: title: Account lost and banned after years of work., content: I played this game for more years than I care to admit. I have spent hustled this game and even spent money at times to get over humps and get some monethly passes. I recently got a new iPhone and logged back into my apple Game Center but Supercell wanted to confirm my identity. The initial email I used for my supercell ID was an old college email. After getting back into that account I wasn’t receiving the verification emails. So I reached out to Suppercell for support and after a message or two they asked for the receipt to my first or last purchase and which device I played it on last. So I returned those messages stating I don’t have those receipts since it was a long time since my last purchase. I went to log in and check the messages and I got an alert saying my account has been banned and if I attempted to keep logging in I would be permanently banned. I understand things can get mixed up but I verified all the information I could and was banned. It’s unfortunate this is how I have been treated after years of playing this game and money now wasted. I guess I’ll pay for games elsewhere. ### Analysis: categories: Gameplay, Gameplay, Gameplay, aspects: Money Spent, Verification Process, Banning, sentiments: Negative, Negative, Negative )))

### Review: title: Account lost and banned after years of work., content: I played this game for more years than I care to admit. I have spent hustled this game and even spent money at times to get over humps and get some monethly passes. I recently got a new iPhone and logged back into my apple Game Center but Supercell wanted to confirm my identity. The initial email I used for my supercell ID was an old college email. After getting back into that account I wasn’t receiving the verification emails. So I reached out to Suppercell for support and after a message or two they asked for the receipt to my first or last purchase and which device I played it on last. So I returned those messages stating I don’t have those receipts since it was a long time since my last purchase. I went to log in and check the messages and I got an alert saying my account has been banned and if I attempted to keep logging in I would be permanently banned. I understand things can get mixed up but I verified all the information I could and was banned. It’s unfortunate this is how I have been treated after years of playing this game and money now wasted. I guess I’ll pay for games elsewhere. ### Analysis: categories: (Gameplay, Gameplay, Gameplay) aspects: (Money Spent, Verification Process, Banning) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Account lost and banned after years of work., I played this game for more years than I care to admit. I have spent hustled this game and even spent money at times to get over humps and get some monethly passes. I recently got a new iPhone and logged back into my apple Game Center but Supercell wanted to confirm my identity. The initial email I used for my supercell ID was an old college email. After getting back into that account I wasn’t receiving the verification emails. So I reached out to Suppercell for support and after a message or two they asked for the receipt to my first or last purchase and which device I played it on last. So I returned those messages stating I don’t have those receipts since it was a long time since my last purchase. I went to log in and check the messages and I got an alert saying my account has been banned and if I attempted to keep logging in I would be permanently banned. I understand things can get mixed up but I verified all the information I could and was banned. It’s unfortunate this is how I have been treated after years of playing this game and money now wasted. I guess I’ll pay for games elsewhere. Output: Gameplay - Money Spent - Negative, Gameplay - Verification Process - Negative, Gameplay - Banning - Negative $$$

The worst

Save yourself the headache. Useless, unprofessional, just ridiculous trying to speak to a doctor. I am trying to set up an appointment with behavioral health., I have tried now 4 times with no luck. My first scheduled appointment was canceled 10 minutes before the appointment. Second time was a joke, I waited online for 2 hours just to be sent a cold email that the provider was “ overwhelmed “ and could not make it to my appointment..... Imagine how the patient must feel at this point! Third time the new provider cancels on me 2 minutes before the scheduled appointment. Forget the fourth try🙁This seems so unprofessional to me. , , I WOULD NOT RECOMMEND THIS TO ANYONE., Save yourself the annoying run around,time and money and go see someone in person.

Service, Service, Service, Service

Appointment setup, Availability, Communication, Professionalism

negative, negative, negative, negative

Service - Appointment setup - negative, Service - Availability - negative, Service - Communication - negative, Service - Professionalism - negative

### USER:The worst, Save yourself the headache. Useless, unprofessional, just ridiculous trying to speak to a doctor. I am trying to set up an appointment with behavioral health., I have tried now 4 times with no luck. My first scheduled appointment was canceled 10 minutes before the appointment. Second time was a joke, I waited online for 2 hours just to be sent a cold email that the provider was “ overwhelmed “ and could not make it to my appointment..... Imagine how the patient must feel at this point! Third time the new provider cancels on me 2 minutes before the scheduled appointment. Forget the fourth try🙁This seems so unprofessional to me. , , I WOULD NOT RECOMMEND THIS TO ANYONE., Save yourself the annoying run around,time and money and go see someone in person. ### ASSISTANT: Service - Appointment setup - negative, Service - Availability - negative, Service - Communication - negative, Service - Professionalism - negative )))

### Review: title: The worst, content: Save yourself the headache. Useless, unprofessional, just ridiculous trying to speak to a doctor. I am trying to set up an appointment with behavioral health., I have tried now 4 times with no luck. My first scheduled appointment was canceled 10 minutes before the appointment. Second time was a joke, I waited online for 2 hours just to be sent a cold email that the provider was “ overwhelmed “ and could not make it to my appointment..... Imagine how the patient must feel at this point! Third time the new provider cancels on me 2 minutes before the scheduled appointment. Forget the fourth try🙁This seems so unprofessional to me. , , I WOULD NOT RECOMMEND THIS TO ANYONE., Save yourself the annoying run around,time and money and go see someone in person. ### Analysis: categories: Service, Service, Service, Service, aspects: Appointment setup, Availability, Communication, Professionalism, sentiments: negative, negative, negative, negative )))

### Review: title: The worst, content: Save yourself the headache. Useless, unprofessional, just ridiculous trying to speak to a doctor. I am trying to set up an appointment with behavioral health., I have tried now 4 times with no luck. My first scheduled appointment was canceled 10 minutes before the appointment. Second time was a joke, I waited online for 2 hours just to be sent a cold email that the provider was “ overwhelmed “ and could not make it to my appointment..... Imagine how the patient must feel at this point! Third time the new provider cancels on me 2 minutes before the scheduled appointment. Forget the fourth try🙁This seems so unprofessional to me. , , I WOULD NOT RECOMMEND THIS TO ANYONE., Save yourself the annoying run around,time and money and go see someone in person. ### Analysis: categories: (Service, Service, Service, Service) aspects: (Appointment setup, Availability, Communication, Professionalism) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: The worst, Save yourself the headache. Useless, unprofessional, just ridiculous trying to speak to a doctor. I am trying to set up an appointment with behavioral health., I have tried now 4 times with no luck. My first scheduled appointment was canceled 10 minutes before the appointment. Second time was a joke, I waited online for 2 hours just to be sent a cold email that the provider was “ overwhelmed “ and could not make it to my appointment..... Imagine how the patient must feel at this point! Third time the new provider cancels on me 2 minutes before the scheduled appointment. Forget the fourth try🙁This seems so unprofessional to me. , , I WOULD NOT RECOMMEND THIS TO ANYONE., Save yourself the annoying run around,time and money and go see someone in person. Output: Service - Appointment setup - negative, Service - Availability - negative, Service - Communication - negative, Service - Professionalism - negative $$$

Newest owners of the application have messed it up!

Though Instagram is one of the simplest social media platforms you could have the support is complete trash. I spent the last two weeks trying to recover my account that was registered as compromised for unfollowing people. A little back story I have had this account for over 7+ years and I hadn’t really done much with it and in a failed effort to make the account more recent I encountered several inappropriate post of nudity and etc. I spent many many many hours reporting post that were inappropriate for the app that is 13+ and I decided to clean out the people I was following bc I was sick of the disturbing things I seen on there. I found that my account followed 100’s of people I didn’t know and of course I change my password frequently to keep from scam so I knew that wasn’t the problem. While unfollowing said accounts and many others I got a page saying. “Account compromised.” That I some how purchased followers against the guidelines I was sitting at a total of like 100 followers or so, plus the whole idea of buying followers is lost on me. I have spent two weeks trying to get this resolved. Instagram has little to no support with simple Q & A forms for assistance that just DO NOT WORK! It has become completely ridiculous and I’m not the only person I know who has had this issue. Regardless. The app has gone down hill and hopefully will get it’s crap together in the near future.

Social Media Platform, Social Media Platform

Support, Account Recovery

Negative, Negative

App - Support - negative, App - Account Recovery - negative, App - Reporting system - positive, App - UI - negative

### USER:Newest owners of the application have messed it up!, Though Instagram is one of the simplest social media platforms you could have the support is complete trash. I spent the last two weeks trying to recover my account that was registered as compromised for unfollowing people. A little back story I have had this account for over 7+ years and I hadn’t really done much with it and in a failed effort to make the account more recent I encountered several inappropriate post of nudity and etc. I spent many many many hours reporting post that were inappropriate for the app that is 13+ and I decided to clean out the people I was following bc I was sick of the disturbing things I seen on there. I found that my account followed 100’s of people I didn’t know and of course I change my password frequently to keep from scam so I knew that wasn’t the problem. While unfollowing said accounts and many others I got a page saying. “Account compromised.” That I some how purchased followers against the guidelines I was sitting at a total of like 100 followers or so, plus the whole idea of buying followers is lost on me. I have spent two weeks trying to get this resolved. Instagram has little to no support with simple Q & A forms for assistance that just DO NOT WORK! It has become completely ridiculous and I’m not the only person I know who has had this issue. Regardless. The app has gone down hill and hopefully will get it’s crap together in the near future. ### ASSISTANT: App - Support - negative, App - Account Recovery - negative, App - Reporting system - positive, App - UI - negative )))

### Review: title: Newest owners of the application have messed it up!, content: Though Instagram is one of the simplest social media platforms you could have the support is complete trash. I spent the last two weeks trying to recover my account that was registered as compromised for unfollowing people. A little back story I have had this account for over 7+ years and I hadn’t really done much with it and in a failed effort to make the account more recent I encountered several inappropriate post of nudity and etc. I spent many many many hours reporting post that were inappropriate for the app that is 13+ and I decided to clean out the people I was following bc I was sick of the disturbing things I seen on there. I found that my account followed 100’s of people I didn’t know and of course I change my password frequently to keep from scam so I knew that wasn’t the problem. While unfollowing said accounts and many others I got a page saying. “Account compromised.” That I some how purchased followers against the guidelines I was sitting at a total of like 100 followers or so, plus the whole idea of buying followers is lost on me. I have spent two weeks trying to get this resolved. Instagram has little to no support with simple Q & A forms for assistance that just DO NOT WORK! It has become completely ridiculous and I’m not the only person I know who has had this issue. Regardless. The app has gone down hill and hopefully will get it’s crap together in the near future. ### Analysis: categories: Social Media Platform, Social Media Platform, aspects: Support, Account Recovery, sentiments: Negative, Negative )))

### Review: title: Newest owners of the application have messed it up!, content: Though Instagram is one of the simplest social media platforms you could have the support is complete trash. I spent the last two weeks trying to recover my account that was registered as compromised for unfollowing people. A little back story I have had this account for over 7+ years and I hadn’t really done much with it and in a failed effort to make the account more recent I encountered several inappropriate post of nudity and etc. I spent many many many hours reporting post that were inappropriate for the app that is 13+ and I decided to clean out the people I was following bc I was sick of the disturbing things I seen on there. I found that my account followed 100’s of people I didn’t know and of course I change my password frequently to keep from scam so I knew that wasn’t the problem. While unfollowing said accounts and many others I got a page saying. “Account compromised.” That I some how purchased followers against the guidelines I was sitting at a total of like 100 followers or so, plus the whole idea of buying followers is lost on me. I have spent two weeks trying to get this resolved. Instagram has little to no support with simple Q & A forms for assistance that just DO NOT WORK! It has become completely ridiculous and I’m not the only person I know who has had this issue. Regardless. The app has gone down hill and hopefully will get it’s crap together in the near future. ### Analysis: categories: (Social Media Platform, Social Media Platform) aspects: (Support, Account Recovery) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Newest owners of the application have messed it up!, Though Instagram is one of the simplest social media platforms you could have the support is complete trash. I spent the last two weeks trying to recover my account that was registered as compromised for unfollowing people. A little back story I have had this account for over 7+ years and I hadn’t really done much with it and in a failed effort to make the account more recent I encountered several inappropriate post of nudity and etc. I spent many many many hours reporting post that were inappropriate for the app that is 13+ and I decided to clean out the people I was following bc I was sick of the disturbing things I seen on there. I found that my account followed 100’s of people I didn’t know and of course I change my password frequently to keep from scam so I knew that wasn’t the problem. While unfollowing said accounts and many others I got a page saying. “Account compromised.” That I some how purchased followers against the guidelines I was sitting at a total of like 100 followers or so, plus the whole idea of buying followers is lost on me. I have spent two weeks trying to get this resolved. Instagram has little to no support with simple Q & A forms for assistance that just DO NOT WORK! It has become completely ridiculous and I’m not the only person I know who has had this issue. Regardless. The app has gone down hill and hopefully will get it’s crap together in the near future. Output: App - Support - negative, App - Account Recovery - negative, App - Reporting system - positive, App - UI - negative $$$

Restrictions

Here’s what I think of Meta in general, though I’m pretty sure a human will never read it:, , Quote from Zuckerberg…free expression, he said, has always been part of his company’s mission—but sometimes people use their voices to put others in danger. Meta shouldn’t be making so many decisions on speech by itself.” So Meta created an Oversight Board, & Zuckerberg gave that board $150 million dollars to continue it’s work through 2025. I don’t think you can say the oversight board is independent if Zuckerberg paid to create it. If you want some entertainment, go read the bio’s for the current board members & tell me if it’s a diverse group of independent voices, as Zuckerberg claims. It’s clear that the board was created, not for the purpose Zuckerberg claims, but to ensure Meta can continue silencing who they want, & can blame the board if their actions are ever called into question. I see posts/videos CONSTANTLY from people inciting hate & violence, but they’re never taken down or have their accounts restricted. No Democrat politician who openly called on the public to intimidate & harass political opponents, & they weren’t silenced. , , My grandfather, who served the US military for 30 yrs, said that this country would begin losing it’s freedom if one political ideology ever gained control of the flow of information to the people. He was willing to sacrifice his life for this country, & I’m almost glad that he’s not here to watch it happen.

Company

Speech moderation

Negative

Company - Policy - Negative

### USER:Restrictions, Here’s what I think of Meta in general, though I’m pretty sure a human will never read it:, , Quote from Zuckerberg…free expression, he said, has always been part of his company’s mission—but sometimes people use their voices to put others in danger. Meta shouldn’t be making so many decisions on speech by itself.” So Meta created an Oversight Board, & Zuckerberg gave that board $150 million dollars to continue it’s work through 2025. I don’t think you can say the oversight board is independent if Zuckerberg paid to create it. If you want some entertainment, go read the bio’s for the current board members & tell me if it’s a diverse group of independent voices, as Zuckerberg claims. It’s clear that the board was created, not for the purpose Zuckerberg claims, but to ensure Meta can continue silencing who they want, & can blame the board if their actions are ever called into question. I see posts/videos CONSTANTLY from people inciting hate & violence, but they’re never taken down or have their accounts restricted. No Democrat politician who openly called on the public to intimidate & harass political opponents, & they weren’t silenced. , , My grandfather, who served the US military for 30 yrs, said that this country would begin losing it’s freedom if one political ideology ever gained control of the flow of information to the people. He was willing to sacrifice his life for this country, & I’m almost glad that he’s not here to watch it happen. ### ASSISTANT: Company - Policy - Negative )))

### Review: title: Restrictions, content: Here’s what I think of Meta in general, though I’m pretty sure a human will never read it:, , Quote from Zuckerberg…free expression, he said, has always been part of his company’s mission—but sometimes people use their voices to put others in danger. Meta shouldn’t be making so many decisions on speech by itself.” So Meta created an Oversight Board, & Zuckerberg gave that board $150 million dollars to continue it’s work through 2025. I don’t think you can say the oversight board is independent if Zuckerberg paid to create it. If you want some entertainment, go read the bio’s for the current board members & tell me if it’s a diverse group of independent voices, as Zuckerberg claims. It’s clear that the board was created, not for the purpose Zuckerberg claims, but to ensure Meta can continue silencing who they want, & can blame the board if their actions are ever called into question. I see posts/videos CONSTANTLY from people inciting hate & violence, but they’re never taken down or have their accounts restricted. No Democrat politician who openly called on the public to intimidate & harass political opponents, & they weren’t silenced. , , My grandfather, who served the US military for 30 yrs, said that this country would begin losing it’s freedom if one political ideology ever gained control of the flow of information to the people. He was willing to sacrifice his life for this country, & I’m almost glad that he’s not here to watch it happen. ### Analysis: categories: Company, aspects: Speech moderation, sentiments: Negative )))

### Review: title: Restrictions, content: Here’s what I think of Meta in general, though I’m pretty sure a human will never read it:, , Quote from Zuckerberg…free expression, he said, has always been part of his company’s mission—but sometimes people use their voices to put others in danger. Meta shouldn’t be making so many decisions on speech by itself.” So Meta created an Oversight Board, & Zuckerberg gave that board $150 million dollars to continue it’s work through 2025. I don’t think you can say the oversight board is independent if Zuckerberg paid to create it. If you want some entertainment, go read the bio’s for the current board members & tell me if it’s a diverse group of independent voices, as Zuckerberg claims. It’s clear that the board was created, not for the purpose Zuckerberg claims, but to ensure Meta can continue silencing who they want, & can blame the board if their actions are ever called into question. I see posts/videos CONSTANTLY from people inciting hate & violence, but they’re never taken down or have their accounts restricted. No Democrat politician who openly called on the public to intimidate & harass political opponents, & they weren’t silenced. , , My grandfather, who served the US military for 30 yrs, said that this country would begin losing it’s freedom if one political ideology ever gained control of the flow of information to the people. He was willing to sacrifice his life for this country, & I’m almost glad that he’s not here to watch it happen. ### Analysis: categories: (Company) aspects: (Speech moderation) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Restrictions, Here’s what I think of Meta in general, though I’m pretty sure a human will never read it:, , Quote from Zuckerberg…free expression, he said, has always been part of his company’s mission—but sometimes people use their voices to put others in danger. Meta shouldn’t be making so many decisions on speech by itself.” So Meta created an Oversight Board, & Zuckerberg gave that board $150 million dollars to continue it’s work through 2025. I don’t think you can say the oversight board is independent if Zuckerberg paid to create it. If you want some entertainment, go read the bio’s for the current board members & tell me if it’s a diverse group of independent voices, as Zuckerberg claims. It’s clear that the board was created, not for the purpose Zuckerberg claims, but to ensure Meta can continue silencing who they want, & can blame the board if their actions are ever called into question. I see posts/videos CONSTANTLY from people inciting hate & violence, but they’re never taken down or have their accounts restricted. No Democrat politician who openly called on the public to intimidate & harass political opponents, & they weren’t silenced. , , My grandfather, who served the US military for 30 yrs, said that this country would begin losing it’s freedom if one political ideology ever gained control of the flow of information to the people. He was willing to sacrifice his life for this country, & I’m almost glad that he’s not here to watch it happen. Output: Company - Policy - Negative $$$

A Span of Moments

An action packed historical novel full of interesting twists and turns! To be up front written by my brother, Robert Beech, about things he learned in his life. His knowledge runs the gambit of growing up in West and Southwest Florida. We grew up fishing and crabbing together and loving the old west culture of Florida. It was a great childhood with our WWII hero P 51 Fighter Pilot father who was huge in our lives. He died at age 51, Bob almost 19, me, almost 23. What a great loss to us both. Bob told me about wanting to write this book back in the 1990’s. He’s done a great job. I highly recommend it!

Book, Book

Writing, Content

positive, positive

Book - Writing - positive, Book - Content - positive

### USER:A Span of Moments, An action packed historical novel full of interesting twists and turns! To be up front written by my brother, Robert Beech, about things he learned in his life. His knowledge runs the gambit of growing up in West and Southwest Florida. We grew up fishing and crabbing together and loving the old west culture of Florida. It was a great childhood with our WWII hero P 51 Fighter Pilot father who was huge in our lives. He died at age 51, Bob almost 19, me, almost 23. What a great loss to us both. Bob told me about wanting to write this book back in the 1990’s. He’s done a great job. I highly recommend it! ### ASSISTANT: Book - Writing - positive, Book - Content - positive )))

### Review: title: A Span of Moments, content: An action packed historical novel full of interesting twists and turns! To be up front written by my brother, Robert Beech, about things he learned in his life. His knowledge runs the gambit of growing up in West and Southwest Florida. We grew up fishing and crabbing together and loving the old west culture of Florida. It was a great childhood with our WWII hero P 51 Fighter Pilot father who was huge in our lives. He died at age 51, Bob almost 19, me, almost 23. What a great loss to us both. Bob told me about wanting to write this book back in the 1990’s. He’s done a great job. I highly recommend it! ### Analysis: categories: Book, Book, aspects: Writing, Content, sentiments: positive, positive )))

### Review: title: A Span of Moments, content: An action packed historical novel full of interesting twists and turns! To be up front written by my brother, Robert Beech, about things he learned in his life. His knowledge runs the gambit of growing up in West and Southwest Florida. We grew up fishing and crabbing together and loving the old west culture of Florida. It was a great childhood with our WWII hero P 51 Fighter Pilot father who was huge in our lives. He died at age 51, Bob almost 19, me, almost 23. What a great loss to us both. Bob told me about wanting to write this book back in the 1990’s. He’s done a great job. I highly recommend it! ### Analysis: categories: (Book, Book) aspects: (Writing, Content) sentiments: (positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: A Span of Moments, An action packed historical novel full of interesting twists and turns! To be up front written by my brother, Robert Beech, about things he learned in his life. His knowledge runs the gambit of growing up in West and Southwest Florida. We grew up fishing and crabbing together and loving the old west culture of Florida. It was a great childhood with our WWII hero P 51 Fighter Pilot father who was huge in our lives. He died at age 51, Bob almost 19, me, almost 23. What a great loss to us both. Bob told me about wanting to write this book back in the 1990’s. He’s done a great job. I highly recommend it! Output: Book - Writing - positive, Book - Content - positive $$$