Datasets:

Alpaca69B

/

reviews_appstore_all_absa3

like 0

Ugh, stop taking features we like.

First you took away the way “liked” items were marked listed and we could see what we already added to our default list without having to click on the item again for the 5th time just to see the heart is already clicked. It was way easier to compare items while shopping. Please please put a little heart beside the default product thumbnail so I know it’s on my list!!! So I don’t have to clock into the product. …Now today the number of stars was compressed to one star with the number of stars listed beside the star. Now everything looks like it got a one star review and you have read the number of stars. It was so much easier to browse quickly and avoid low rated products. Ugh. Who makes these decisions!?!

App-Interface

star_ratings

negative

App-Interface - star_ratings - negative

### USER:Ugh, stop taking features we like., First you took away the way “liked” items were marked listed and we could see what we already added to our default list without having to click on the item again for the 5th time just to see the heart is already clicked. It was way easier to compare items while shopping. Please please put a little heart beside the default product thumbnail so I know it’s on my list!!! So I don’t have to clock into the product. …Now today the number of stars was compressed to one star with the number of stars listed beside the star. Now everything looks like it got a one star review and you have read the number of stars. It was so much easier to browse quickly and avoid low rated products. Ugh. Who makes these decisions!?! ### ASSISTANT: App-Interface - star_ratings - negative )))

### Review: title: Ugh, stop taking features we like., content: First you took away the way “liked” items were marked listed and we could see what we already added to our default list without having to click on the item again for the 5th time just to see the heart is already clicked. It was way easier to compare items while shopping. Please please put a little heart beside the default product thumbnail so I know it’s on my list!!! So I don’t have to clock into the product. …Now today the number of stars was compressed to one star with the number of stars listed beside the star. Now everything looks like it got a one star review and you have read the number of stars. It was so much easier to browse quickly and avoid low rated products. Ugh. Who makes these decisions!?! ### Analysis: categories: App-Interface, aspects: star_ratings, sentiments: negative )))

### Review: title: Ugh, stop taking features we like., content: First you took away the way “liked” items were marked listed and we could see what we already added to our default list without having to click on the item again for the 5th time just to see the heart is already clicked. It was way easier to compare items while shopping. Please please put a little heart beside the default product thumbnail so I know it’s on my list!!! So I don’t have to clock into the product. …Now today the number of stars was compressed to one star with the number of stars listed beside the star. Now everything looks like it got a one star review and you have read the number of stars. It was so much easier to browse quickly and avoid low rated products. Ugh. Who makes these decisions!?! ### Analysis: categories: (App-Interface) aspects: (star_ratings) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Ugh, stop taking features we like., First you took away the way “liked” items were marked listed and we could see what we already added to our default list without having to click on the item again for the 5th time just to see the heart is already clicked. It was way easier to compare items while shopping. Please please put a little heart beside the default product thumbnail so I know it’s on my list!!! So I don’t have to clock into the product. …Now today the number of stars was compressed to one star with the number of stars listed beside the star. Now everything looks like it got a one star review and you have read the number of stars. It was so much easier to browse quickly and avoid low rated products. Ugh. Who makes these decisions!?! Output: App-Interface - star_ratings - negative $$$

Inconsistent signal

One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good.

Functionality, Security

Signal, Data security

Negative, Negative

App-Review: ('Inconsistent signal', ': ', 'One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. \n\nAnother thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good.'), Functionality - Signal - Negative, Security - Data security - Negative

### USER:Inconsistent signal, One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good. ### ASSISTANT: App-Review: ('', ': ', 'One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. \n\nAnother thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good.'), Functionality - Signal - Negative, Security - Data security - Negative )))

### Review: title: Inconsistent signal, content: One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good. ### Analysis: categories: Functionality, Security, aspects: Signal, Data security, sentiments: Negative, Negative )))

### Review: title: Inconsistent signal, content: One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good. ### Analysis: categories: (Functionality, Security) aspects: (Signal, Data security) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Inconsistent signal, One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good. Output: App-Review: ('', ': ', 'One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. \n\nAnother thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good.'), Functionality - Signal - Negative, Security - Data security - Negative $$$

App shuts down

I scheduled an appointment. I opened the app 10 minutes before the appointment started just to be safe. I tried to enter the virtual waiting room and the app shut down. I reopened the app and tried again, but it shut down again. This must have happened twenty times. Finally when the doctor was ready to start the appointment, I was alerted by cal and text. I tried to enter the link via the text which opened the app, but again, it shut down. Same thing happened when a different doctor tried to see me. How can I see a doctor if the app shuts down every time I try??

App

Functionality

Negative

App - Functionality - Negative

### USER:App shuts down, I scheduled an appointment. I opened the app 10 minutes before the appointment started just to be safe. I tried to enter the virtual waiting room and the app shut down. I reopened the app and tried again, but it shut down again. This must have happened twenty times. Finally when the doctor was ready to start the appointment, I was alerted by cal and text. I tried to enter the link via the text which opened the app, but again, it shut down. Same thing happened when a different doctor tried to see me. How can I see a doctor if the app shuts down every time I try?? ### ASSISTANT: App - Functionality - Negative )))

### Review: title: App shuts down, content: I scheduled an appointment. I opened the app 10 minutes before the appointment started just to be safe. I tried to enter the virtual waiting room and the app shut down. I reopened the app and tried again, but it shut down again. This must have happened twenty times. Finally when the doctor was ready to start the appointment, I was alerted by cal and text. I tried to enter the link via the text which opened the app, but again, it shut down. Same thing happened when a different doctor tried to see me. How can I see a doctor if the app shuts down every time I try?? ### Analysis: categories: App, aspects: Functionality, sentiments: Negative )))

### Review: title: App shuts down, content: I scheduled an appointment. I opened the app 10 minutes before the appointment started just to be safe. I tried to enter the virtual waiting room and the app shut down. I reopened the app and tried again, but it shut down again. This must have happened twenty times. Finally when the doctor was ready to start the appointment, I was alerted by cal and text. I tried to enter the link via the text which opened the app, but again, it shut down. Same thing happened when a different doctor tried to see me. How can I see a doctor if the app shuts down every time I try?? ### Analysis: categories: (App) aspects: (Functionality) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: App shuts down, I scheduled an appointment. I opened the app 10 minutes before the appointment started just to be safe. I tried to enter the virtual waiting room and the app shut down. I reopened the app and tried again, but it shut down again. This must have happened twenty times. Finally when the doctor was ready to start the appointment, I was alerted by cal and text. I tried to enter the link via the text which opened the app, but again, it shut down. Same thing happened when a different doctor tried to see me. How can I see a doctor if the app shuts down every time I try?? Output: App - Functionality - Negative $$$

(Veteran Player Review)

Hey, I’ve had the game since 2013 and it’s definitely come a long long way. I lost interest at town hall 9 (when the max was town hall 10) and then I decided to get back into it in mid to late 2019. I absolutely do not regret that decision. Supercell absolutely has come through with the updates to the game. Sure, they can add some more troops to the game but that will come with time. I have No doubt I would be a max town hall 13 if I had not had my 1-2 year hiatus from the game. This game has gotten me, my mom, my brother, and my girlfriend addicted to the game and we all have a great and enjoyable time playing in the same clan together! We absolutely love talking about the game and competing. If you’re on the fence about the game or have just started and are frustrated, get it, you won’t regret it. The journey is like No other. 5 star review for a 5 star game. ✌️ only negative is that they keep taking my money 😂 I’ve gotta stop

Game, Game, Game, Game, Game

Overall, Updates, Gameplay, Social experience, In-app purchases

Positive, Positive, Positive, Positive, Negative

Game - Overall - Positive, Game - Updates - Positive, Game - Gameplay - Positive, Game - Social experience - Positive, Game - In-app purchases - Negative

### USER:(Veteran Player Review), Hey, I’ve had the game since 2013 and it’s definitely come a long long way. I lost interest at town hall 9 (when the max was town hall 10) and then I decided to get back into it in mid to late 2019. I absolutely do not regret that decision. Supercell absolutely has come through with the updates to the game. Sure, they can add some more troops to the game but that will come with time. I have No doubt I would be a max town hall 13 if I had not had my 1-2 year hiatus from the game. This game has gotten me, my mom, my brother, and my girlfriend addicted to the game and we all have a great and enjoyable time playing in the same clan together! We absolutely love talking about the game and competing. If you’re on the fence about the game or have just started and are frustrated, get it, you won’t regret it. The journey is like No other. 5 star review for a 5 star game. ✌️ only negative is that they keep taking my money 😂 I’ve gotta stop ### ASSISTANT: Game - Overall - Positive, Game - Updates - Positive, Game - Gameplay - Positive, Game - Social experience - Positive, Game - In-app purchases - Negative )))

### Review: title: (Veteran Player Review), content: Hey, I’ve had the game since 2013 and it’s definitely come a long long way. I lost interest at town hall 9 (when the max was town hall 10) and then I decided to get back into it in mid to late 2019. I absolutely do not regret that decision. Supercell absolutely has come through with the updates to the game. Sure, they can add some more troops to the game but that will come with time. I have No doubt I would be a max town hall 13 if I had not had my 1-2 year hiatus from the game. This game has gotten me, my mom, my brother, and my girlfriend addicted to the game and we all have a great and enjoyable time playing in the same clan together! We absolutely love talking about the game and competing. If you’re on the fence about the game or have just started and are frustrated, get it, you won’t regret it. The journey is like No other. 5 star review for a 5 star game. ✌️ only negative is that they keep taking my money 😂 I’ve gotta stop ### Analysis: categories: Game, Game, Game, Game, Game, aspects: Overall, Updates, Gameplay, Social experience, In-app purchases, sentiments: Positive, Positive, Positive, Positive, Negative )))

### Review: title: (Veteran Player Review), content: Hey, I’ve had the game since 2013 and it’s definitely come a long long way. I lost interest at town hall 9 (when the max was town hall 10) and then I decided to get back into it in mid to late 2019. I absolutely do not regret that decision. Supercell absolutely has come through with the updates to the game. Sure, they can add some more troops to the game but that will come with time. I have No doubt I would be a max town hall 13 if I had not had my 1-2 year hiatus from the game. This game has gotten me, my mom, my brother, and my girlfriend addicted to the game and we all have a great and enjoyable time playing in the same clan together! We absolutely love talking about the game and competing. If you’re on the fence about the game or have just started and are frustrated, get it, you won’t regret it. The journey is like No other. 5 star review for a 5 star game. ✌️ only negative is that they keep taking my money 😂 I’ve gotta stop ### Analysis: categories: (Game, Game, Game, Game, Game) aspects: (Overall, Updates, Gameplay, Social experience, In-app purchases) sentiments: (Positive, Positive, Positive, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: (Veteran Player Review), Hey, I’ve had the game since 2013 and it’s definitely come a long long way. I lost interest at town hall 9 (when the max was town hall 10) and then I decided to get back into it in mid to late 2019. I absolutely do not regret that decision. Supercell absolutely has come through with the updates to the game. Sure, they can add some more troops to the game but that will come with time. I have No doubt I would be a max town hall 13 if I had not had my 1-2 year hiatus from the game. This game has gotten me, my mom, my brother, and my girlfriend addicted to the game and we all have a great and enjoyable time playing in the same clan together! We absolutely love talking about the game and competing. If you’re on the fence about the game or have just started and are frustrated, get it, you won’t regret it. The journey is like No other. 5 star review for a 5 star game. ✌️ only negative is that they keep taking my money 😂 I’ve gotta stop Output: Game - Overall - Positive, Game - Updates - Positive, Game - Gameplay - Positive, Game - Social experience - Positive, Game - In-app purchases - Negative $$$

Just absolutely solid with an honest company

Super cell is an amazing company, I’ve played several of their games and particularly liked clash of clans and clash royale. I’ve been playing these two games for about 3-4 years and am close to maxed out on both., , I will say the strategy of CoC is a little shallow and at some points I’ve got into seasons of just login, collect resources, do the duties of being a clan leader, log out every day. But they always draw me back in at some point and I end up enjoying it. Wall upgrades and hero upgrades are a little tedious but again, it’s been worth it to me. , , Both CoC and CR have just a solid base game that is just mostly faultless and doesn’t need money. I’ve spent $10-20 on clash royale but it had very little in-game effects, most cosmetics and slight time savers, you can definitely play it entirely free as I’ve done with clash of clans! On CoC even ‘season pass exclusive’ hero skins can be bought by in game currency (gems) after a while of saving.

Gameplay, Gameplay, Monetisation, Gameplay

Strategy, Time-saving features, In-game purchases, Cosmetics

Negative, Positive, Neutral, Positive

Gameplay - Strategy - Negative, Gameplay - Time-saving features - Positive, Monetisation - In-game purchases - Neutral, Gameplay - Cosmetics - Positive

### USER:Just absolutely solid with an honest company, Super cell is an amazing company, I’ve played several of their games and particularly liked clash of clans and clash royale. I’ve been playing these two games for about 3-4 years and am close to maxed out on both., , I will say the strategy of CoC is a little shallow and at some points I’ve got into seasons of just login, collect resources, do the duties of being a clan leader, log out every day. But they always draw me back in at some point and I end up enjoying it. Wall upgrades and hero upgrades are a little tedious but again, it’s been worth it to me. , , Both CoC and CR have just a solid base game that is just mostly faultless and doesn’t need money. I’ve spent $10-20 on clash royale but it had very little in-game effects, most cosmetics and slight time savers, you can definitely play it entirely free as I’ve done with clash of clans! On CoC even ‘season pass exclusive’ hero skins can be bought by in game currency (gems) after a while of saving. ### ASSISTANT: Gameplay - Strategy - Negative, Gameplay - Time-saving features - Positive, Monetisation - In-game purchases - Neutral, Gameplay - Cosmetics - Positive )))

### Review: title: Just absolutely solid with an honest company, content: Super cell is an amazing company, I’ve played several of their games and particularly liked clash of clans and clash royale. I’ve been playing these two games for about 3-4 years and am close to maxed out on both., , I will say the strategy of CoC is a little shallow and at some points I’ve got into seasons of just login, collect resources, do the duties of being a clan leader, log out every day. But they always draw me back in at some point and I end up enjoying it. Wall upgrades and hero upgrades are a little tedious but again, it’s been worth it to me. , , Both CoC and CR have just a solid base game that is just mostly faultless and doesn’t need money. I’ve spent $10-20 on clash royale but it had very little in-game effects, most cosmetics and slight time savers, you can definitely play it entirely free as I’ve done with clash of clans! On CoC even ‘season pass exclusive’ hero skins can be bought by in game currency (gems) after a while of saving. ### Analysis: categories: Gameplay, Gameplay, Monetisation, Gameplay, aspects: Strategy, Time-saving features, In-game purchases, Cosmetics, sentiments: Negative, Positive, Neutral, Positive )))

### Review: title: Just absolutely solid with an honest company, content: Super cell is an amazing company, I’ve played several of their games and particularly liked clash of clans and clash royale. I’ve been playing these two games for about 3-4 years and am close to maxed out on both., , I will say the strategy of CoC is a little shallow and at some points I’ve got into seasons of just login, collect resources, do the duties of being a clan leader, log out every day. But they always draw me back in at some point and I end up enjoying it. Wall upgrades and hero upgrades are a little tedious but again, it’s been worth it to me. , , Both CoC and CR have just a solid base game that is just mostly faultless and doesn’t need money. I’ve spent $10-20 on clash royale but it had very little in-game effects, most cosmetics and slight time savers, you can definitely play it entirely free as I’ve done with clash of clans! On CoC even ‘season pass exclusive’ hero skins can be bought by in game currency (gems) after a while of saving. ### Analysis: categories: (Gameplay, Gameplay, Monetisation, Gameplay) aspects: (Strategy, Time-saving features, In-game purchases, Cosmetics) sentiments: (Negative, Positive, Neutral, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Just absolutely solid with an honest company, Super cell is an amazing company, I’ve played several of their games and particularly liked clash of clans and clash royale. I’ve been playing these two games for about 3-4 years and am close to maxed out on both., , I will say the strategy of CoC is a little shallow and at some points I’ve got into seasons of just login, collect resources, do the duties of being a clan leader, log out every day. But they always draw me back in at some point and I end up enjoying it. Wall upgrades and hero upgrades are a little tedious but again, it’s been worth it to me. , , Both CoC and CR have just a solid base game that is just mostly faultless and doesn’t need money. I’ve spent $10-20 on clash royale but it had very little in-game effects, most cosmetics and slight time savers, you can definitely play it entirely free as I’ve done with clash of clans! On CoC even ‘season pass exclusive’ hero skins can be bought by in game currency (gems) after a while of saving. Output: Gameplay - Strategy - Negative, Gameplay - Time-saving features - Positive, Monetisation - In-game purchases - Neutral, Gameplay - Cosmetics - Positive $$$

Completely frustrated with app!

I never write reviews, but this has me so annoyed that I decided to! I’ve never had a problem going right to checkout and placing my order. The last couple times I’ve tried to it wants me to sign in my account that is already signed into. Then when I go to sign in it tells me my password is wrong and sends me the email to reset it. When I go to reset it then asks me to verify the expiration date of a card ending in numbers I’ve never seen before. So basically I can’t make a purchase from an account that says I’m logged into because I’m not logged in! That makes absolutely no sense! I haven’t been able to place an order in months and at this point probably never will again. Where’s the customer service? For such a big company you make it extremely hard to resolve a problem.

App, App, App

Customer Service, Bug, Usability

negative, negative, negative

App - Customer Service - negative, App - Bug - negative, App - Usability - negative

### USER:Completely frustrated with app!, I never write reviews, but this has me so annoyed that I decided to! I’ve never had a problem going right to checkout and placing my order. The last couple times I’ve tried to it wants me to sign in my account that is already signed into. Then when I go to sign in it tells me my password is wrong and sends me the email to reset it. When I go to reset it then asks me to verify the expiration date of a card ending in numbers I’ve never seen before. So basically I can’t make a purchase from an account that says I’m logged into because I’m not logged in! That makes absolutely no sense! I haven’t been able to place an order in months and at this point probably never will again. Where’s the customer service? For such a big company you make it extremely hard to resolve a problem. ### ASSISTANT: App - Customer Service - negative, App - Bug - negative, App - Usability - negative )))

### Review: title: Completely frustrated with app!, content: I never write reviews, but this has me so annoyed that I decided to! I’ve never had a problem going right to checkout and placing my order. The last couple times I’ve tried to it wants me to sign in my account that is already signed into. Then when I go to sign in it tells me my password is wrong and sends me the email to reset it. When I go to reset it then asks me to verify the expiration date of a card ending in numbers I’ve never seen before. So basically I can’t make a purchase from an account that says I’m logged into because I’m not logged in! That makes absolutely no sense! I haven’t been able to place an order in months and at this point probably never will again. Where’s the customer service? For such a big company you make it extremely hard to resolve a problem. ### Analysis: categories: App, App, App, aspects: Customer Service, Bug, Usability, sentiments: negative, negative, negative )))

### Review: title: Completely frustrated with app!, content: I never write reviews, but this has me so annoyed that I decided to! I’ve never had a problem going right to checkout and placing my order. The last couple times I’ve tried to it wants me to sign in my account that is already signed into. Then when I go to sign in it tells me my password is wrong and sends me the email to reset it. When I go to reset it then asks me to verify the expiration date of a card ending in numbers I’ve never seen before. So basically I can’t make a purchase from an account that says I’m logged into because I’m not logged in! That makes absolutely no sense! I haven’t been able to place an order in months and at this point probably never will again. Where’s the customer service? For such a big company you make it extremely hard to resolve a problem. ### Analysis: categories: (App, App, App) aspects: (Customer Service, Bug, Usability) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Completely frustrated with app!, I never write reviews, but this has me so annoyed that I decided to! I’ve never had a problem going right to checkout and placing my order. The last couple times I’ve tried to it wants me to sign in my account that is already signed into. Then when I go to sign in it tells me my password is wrong and sends me the email to reset it. When I go to reset it then asks me to verify the expiration date of a card ending in numbers I’ve never seen before. So basically I can’t make a purchase from an account that says I’m logged into because I’m not logged in! That makes absolutely no sense! I haven’t been able to place an order in months and at this point probably never will again. Where’s the customer service? For such a big company you make it extremely hard to resolve a problem. Output: App - Customer Service - negative, App - Bug - negative, App - Usability - negative $$$

Needs to fix glitches in the app

Instagram has always been my favorite social media app, however, recently I have had VARIOUS problems due to malfunctions within the app. At the beginning of September 2018, I was logged out of my Instagram account for no reason at all. No big deal, I’ll just log myself back in, right? Wrong. Every time I tried to log in it said an error had occurred. I logged into my Instagram through the safari app to make sure my password was correct, and it allowed me to do so. Now knowing that I was using the correct password, I tried again to log into my account through the Instagram app itself. No luck, once again. I contacted Instagram through email and they said there was nothing they could do about the problem. It is now March of 2019 and the problem is still occurring. Instagram needs to fix this situation. Which according to Google, multiple people are facing similar issues as well. Please Instagram, fix these glitches within the app or help the people who are facing these problems. This is a very irritating problem and the Instagram Team just seems to push it to the side. This is not an efficient way to run a company.

App

Functionality

Negative

App - Functionality - Negative

### USER:Needs to fix glitches in the app, Instagram has always been my favorite social media app, however, recently I have had VARIOUS problems due to malfunctions within the app. At the beginning of September 2018, I was logged out of my Instagram account for no reason at all. No big deal, I’ll just log myself back in, right? Wrong. Every time I tried to log in it said an error had occurred. I logged into my Instagram through the safari app to make sure my password was correct, and it allowed me to do so. Now knowing that I was using the correct password, I tried again to log into my account through the Instagram app itself. No luck, once again. I contacted Instagram through email and they said there was nothing they could do about the problem. It is now March of 2019 and the problem is still occurring. Instagram needs to fix this situation. Which according to Google, multiple people are facing similar issues as well. Please Instagram, fix these glitches within the app or help the people who are facing these problems. This is a very irritating problem and the Instagram Team just seems to push it to the side. This is not an efficient way to run a company. ### ASSISTANT: App - Functionality - Negative )))

### Review: title: Needs to fix glitches in the app, content: Instagram has always been my favorite social media app, however, recently I have had VARIOUS problems due to malfunctions within the app. At the beginning of September 2018, I was logged out of my Instagram account for no reason at all. No big deal, I’ll just log myself back in, right? Wrong. Every time I tried to log in it said an error had occurred. I logged into my Instagram through the safari app to make sure my password was correct, and it allowed me to do so. Now knowing that I was using the correct password, I tried again to log into my account through the Instagram app itself. No luck, once again. I contacted Instagram through email and they said there was nothing they could do about the problem. It is now March of 2019 and the problem is still occurring. Instagram needs to fix this situation. Which according to Google, multiple people are facing similar issues as well. Please Instagram, fix these glitches within the app or help the people who are facing these problems. This is a very irritating problem and the Instagram Team just seems to push it to the side. This is not an efficient way to run a company. ### Analysis: categories: App, aspects: Functionality, sentiments: Negative )))

### Review: title: Needs to fix glitches in the app, content: Instagram has always been my favorite social media app, however, recently I have had VARIOUS problems due to malfunctions within the app. At the beginning of September 2018, I was logged out of my Instagram account for no reason at all. No big deal, I’ll just log myself back in, right? Wrong. Every time I tried to log in it said an error had occurred. I logged into my Instagram through the safari app to make sure my password was correct, and it allowed me to do so. Now knowing that I was using the correct password, I tried again to log into my account through the Instagram app itself. No luck, once again. I contacted Instagram through email and they said there was nothing they could do about the problem. It is now March of 2019 and the problem is still occurring. Instagram needs to fix this situation. Which according to Google, multiple people are facing similar issues as well. Please Instagram, fix these glitches within the app or help the people who are facing these problems. This is a very irritating problem and the Instagram Team just seems to push it to the side. This is not an efficient way to run a company. ### Analysis: categories: (App) aspects: (Functionality) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Needs to fix glitches in the app, Instagram has always been my favorite social media app, however, recently I have had VARIOUS problems due to malfunctions within the app. At the beginning of September 2018, I was logged out of my Instagram account for no reason at all. No big deal, I’ll just log myself back in, right? Wrong. Every time I tried to log in it said an error had occurred. I logged into my Instagram through the safari app to make sure my password was correct, and it allowed me to do so. Now knowing that I was using the correct password, I tried again to log into my account through the Instagram app itself. No luck, once again. I contacted Instagram through email and they said there was nothing they could do about the problem. It is now March of 2019 and the problem is still occurring. Instagram needs to fix this situation. Which according to Google, multiple people are facing similar issues as well. Please Instagram, fix these glitches within the app or help the people who are facing these problems. This is a very irritating problem and the Instagram Team just seems to push it to the side. This is not an efficient way to run a company. Output: App - Functionality - Negative $$$

Can no longer listen to audio outside of App

With the latest iPhone update I can no longer click out of WhatsApp and hear the audios continue to play. It cuts them. This was a huge perk that everyone I knew as well as myself raved over as it allowed multi tasking while on phone. Another thing WhatsApp has never had and sorely lacks is that there is no option or ability (as there is on every other app and other messaging software or app such as Skype), to be offline or invisible. For those of us with many chats and many friends on WhatsApp there’s no ability to be invisible while on and anyone may say you and contact. Yes you can turn last seen off but you will still show as online when checking messages. This is my largest complaint about the app from a many year user.

App Features

Multitasking

Negative

App Features - Multitasking - Negative

### USER:Can no longer listen to audio outside of App, With the latest iPhone update I can no longer click out of WhatsApp and hear the audios continue to play. It cuts them. This was a huge perk that everyone I knew as well as myself raved over as it allowed multi tasking while on phone. Another thing WhatsApp has never had and sorely lacks is that there is no option or ability (as there is on every other app and other messaging software or app such as Skype), to be offline or invisible. For those of us with many chats and many friends on WhatsApp there’s no ability to be invisible while on and anyone may say you and contact. Yes you can turn last seen off but you will still show as online when checking messages. This is my largest complaint about the app from a many year user. ### ASSISTANT: App Features - Multitasking - Negative )))

### Review: title: Can no longer listen to audio outside of App, content: With the latest iPhone update I can no longer click out of WhatsApp and hear the audios continue to play. It cuts them. This was a huge perk that everyone I knew as well as myself raved over as it allowed multi tasking while on phone. Another thing WhatsApp has never had and sorely lacks is that there is no option or ability (as there is on every other app and other messaging software or app such as Skype), to be offline or invisible. For those of us with many chats and many friends on WhatsApp there’s no ability to be invisible while on and anyone may say you and contact. Yes you can turn last seen off but you will still show as online when checking messages. This is my largest complaint about the app from a many year user. ### Analysis: categories: App Features, aspects: Multitasking, sentiments: Negative )))

### Review: title: Can no longer listen to audio outside of App, content: With the latest iPhone update I can no longer click out of WhatsApp and hear the audios continue to play. It cuts them. This was a huge perk that everyone I knew as well as myself raved over as it allowed multi tasking while on phone. Another thing WhatsApp has never had and sorely lacks is that there is no option or ability (as there is on every other app and other messaging software or app such as Skype), to be offline or invisible. For those of us with many chats and many friends on WhatsApp there’s no ability to be invisible while on and anyone may say you and contact. Yes you can turn last seen off but you will still show as online when checking messages. This is my largest complaint about the app from a many year user. ### Analysis: categories: (App Features) aspects: (Multitasking) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Can no longer listen to audio outside of App, With the latest iPhone update I can no longer click out of WhatsApp and hear the audios continue to play. It cuts them. This was a huge perk that everyone I knew as well as myself raved over as it allowed multi tasking while on phone. Another thing WhatsApp has never had and sorely lacks is that there is no option or ability (as there is on every other app and other messaging software or app such as Skype), to be offline or invisible. For those of us with many chats and many friends on WhatsApp there’s no ability to be invisible while on and anyone may say you and contact. Yes you can turn last seen off but you will still show as online when checking messages. This is my largest complaint about the app from a many year user. Output: App Features - Multitasking - Negative $$$

Lost my accounts

I love the game I used to play a couple years ago. Then one day my friend was playing I decided to start playing again I got back on the grind and I couldn’t be happier with the game and I also got my other account back. I was actively paying on both accounts then they made supercell Id. I logged in on my main account it was working then I tried to go back to my other account and I couldn’t because I was logged In on the supercell id and I didn’t think much of it because I still had my iPad with it then I went on playing then I asked my friend to join my clan but he didn’t have his phone so I said you can use mine and gave him it to sign in so I logged out of my supercell id and he logged in with his so now my account was locked to his id. And today I tried one again to log on to my other account but I logged out of the supercell id and I can now not get on either account. I have spent about $50 on a game I like I’d like to have my accounts back.

Gaming

Account Access

Negative

Gaming - Account Access - Negative

### USER:Lost my accounts, I love the game I used to play a couple years ago. Then one day my friend was playing I decided to start playing again I got back on the grind and I couldn’t be happier with the game and I also got my other account back. I was actively paying on both accounts then they made supercell Id. I logged in on my main account it was working then I tried to go back to my other account and I couldn’t because I was logged In on the supercell id and I didn’t think much of it because I still had my iPad with it then I went on playing then I asked my friend to join my clan but he didn’t have his phone so I said you can use mine and gave him it to sign in so I logged out of my supercell id and he logged in with his so now my account was locked to his id. And today I tried one again to log on to my other account but I logged out of the supercell id and I can now not get on either account. I have spent about $50 on a game I like I’d like to have my accounts back. ### ASSISTANT: Gaming - Account Access - Negative )))

### Review: title: Lost my accounts, content: I love the game I used to play a couple years ago. Then one day my friend was playing I decided to start playing again I got back on the grind and I couldn’t be happier with the game and I also got my other account back. I was actively paying on both accounts then they made supercell Id. I logged in on my main account it was working then I tried to go back to my other account and I couldn’t because I was logged In on the supercell id and I didn’t think much of it because I still had my iPad with it then I went on playing then I asked my friend to join my clan but he didn’t have his phone so I said you can use mine and gave him it to sign in so I logged out of my supercell id and he logged in with his so now my account was locked to his id. And today I tried one again to log on to my other account but I logged out of the supercell id and I can now not get on either account. I have spent about $50 on a game I like I’d like to have my accounts back. ### Analysis: categories: Gaming, aspects: Account Access, sentiments: Negative )))

### Review: title: Lost my accounts, content: I love the game I used to play a couple years ago. Then one day my friend was playing I decided to start playing again I got back on the grind and I couldn’t be happier with the game and I also got my other account back. I was actively paying on both accounts then they made supercell Id. I logged in on my main account it was working then I tried to go back to my other account and I couldn’t because I was logged In on the supercell id and I didn’t think much of it because I still had my iPad with it then I went on playing then I asked my friend to join my clan but he didn’t have his phone so I said you can use mine and gave him it to sign in so I logged out of my supercell id and he logged in with his so now my account was locked to his id. And today I tried one again to log on to my other account but I logged out of the supercell id and I can now not get on either account. I have spent about $50 on a game I like I’d like to have my accounts back. ### Analysis: categories: (Gaming) aspects: (Account Access) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Lost my accounts, I love the game I used to play a couple years ago. Then one day my friend was playing I decided to start playing again I got back on the grind and I couldn’t be happier with the game and I also got my other account back. I was actively paying on both accounts then they made supercell Id. I logged in on my main account it was working then I tried to go back to my other account and I couldn’t because I was logged In on the supercell id and I didn’t think much of it because I still had my iPad with it then I went on playing then I asked my friend to join my clan but he didn’t have his phone so I said you can use mine and gave him it to sign in so I logged out of my supercell id and he logged in with his so now my account was locked to his id. And today I tried one again to log on to my other account but I logged out of the supercell id and I can now not get on either account. I have spent about $50 on a game I like I’d like to have my accounts back. Output: Gaming - Account Access - Negative $$$

HELP ME PLEASE!!!!!!!!!!

I am trying so hard to create a small business and I use Instagram to help me build a following. I have spent the entire summer posting and building a following. I posted a reel this morning and I received a message that my account has been deactivated!! There was nothing inappropriate about the post, it was of a handbag. I went through all of the steps to report the problem but nothing is working. This is fraud. My account is 100% legitimate and I have put 100’s of hours into it. I am sitting here in tears because all of my hard work and dedication is gone. I need this to be resolved ASAP. I do not want to have to switch to TIK TOK and learn how to use a whole new forum but if my account is not restored with all of my content that I have spent hundreds of hours and more than $1,000 to create I will have no choice but to abandon Instagram and learn how to use Tik tok only. Please do not force me to do this. I have been a loyal Instagram user for years. PLEASE REACTIVE MY ACCOUNT SHOPPARKERREED!!!!!!!!! 24 hours later all of my hard work is gone. I am devastated. Instagram you should be ASHAMED of yourself. I have paid for hundreds of dollars of ads from your fraudulent vile service. You have crushed my hard work and completed negated all of my hard work this summer. Please restore my account or give me my money back. I have been in tears for 24 hours Instagram do the right thing!!!!!

App Features, App Policies & Guidelines, App Services

Account tools, Account termination, Payments & Purchases

Negative, Negative, Negative

App - Customer Service - Negative, App - Platform Functionality - Negative, App - Money - Negative

### USER:HELP ME PLEASE!!!!!!!!!!, I am trying so hard to create a small business and I use Instagram to help me build a following. I have spent the entire summer posting and building a following. I posted a reel this morning and I received a message that my account has been deactivated!! There was nothing inappropriate about the post, it was of a handbag. I went through all of the steps to report the problem but nothing is working. This is fraud. My account is 100% legitimate and I have put 100’s of hours into it. I am sitting here in tears because all of my hard work and dedication is gone. I need this to be resolved ASAP. I do not want to have to switch to TIK TOK and learn how to use a whole new forum but if my account is not restored with all of my content that I have spent hundreds of hours and more than $1,000 to create I will have no choice but to abandon Instagram and learn how to use Tik tok only. Please do not force me to do this. I have been a loyal Instagram user for years. PLEASE REACTIVE MY ACCOUNT SHOPPARKERREED!!!!!!!!! 24 hours later all of my hard work is gone. I am devastated. Instagram you should be ASHAMED of yourself. I have paid for hundreds of dollars of ads from your fraudulent vile service. You have crushed my hard work and completed negated all of my hard work this summer. Please restore my account or give me my money back. I have been in tears for 24 hours Instagram do the right thing!!!!! ### ASSISTANT: App - Customer Service - Negative, App - Platform Functionality - Negative, App - Money - Negative )))

### Review: title: HELP ME PLEASE!!!!!!!!!!, content: I am trying so hard to create a small business and I use Instagram to help me build a following. I have spent the entire summer posting and building a following. I posted a reel this morning and I received a message that my account has been deactivated!! There was nothing inappropriate about the post, it was of a handbag. I went through all of the steps to report the problem but nothing is working. This is fraud. My account is 100% legitimate and I have put 100’s of hours into it. I am sitting here in tears because all of my hard work and dedication is gone. I need this to be resolved ASAP. I do not want to have to switch to TIK TOK and learn how to use a whole new forum but if my account is not restored with all of my content that I have spent hundreds of hours and more than $1,000 to create I will have no choice but to abandon Instagram and learn how to use Tik tok only. Please do not force me to do this. I have been a loyal Instagram user for years. PLEASE REACTIVE MY ACCOUNT SHOPPARKERREED!!!!!!!!! 24 hours later all of my hard work is gone. I am devastated. Instagram you should be ASHAMED of yourself. I have paid for hundreds of dollars of ads from your fraudulent vile service. You have crushed my hard work and completed negated all of my hard work this summer. Please restore my account or give me my money back. I have been in tears for 24 hours Instagram do the right thing!!!!! ### Analysis: categories: App Features, App Policies & Guidelines, App Services, aspects: Account tools, Account termination, Payments & Purchases, sentiments: Negative, Negative, Negative )))

### Review: title: HELP ME PLEASE!!!!!!!!!!, content: I am trying so hard to create a small business and I use Instagram to help me build a following. I have spent the entire summer posting and building a following. I posted a reel this morning and I received a message that my account has been deactivated!! There was nothing inappropriate about the post, it was of a handbag. I went through all of the steps to report the problem but nothing is working. This is fraud. My account is 100% legitimate and I have put 100’s of hours into it. I am sitting here in tears because all of my hard work and dedication is gone. I need this to be resolved ASAP. I do not want to have to switch to TIK TOK and learn how to use a whole new forum but if my account is not restored with all of my content that I have spent hundreds of hours and more than $1,000 to create I will have no choice but to abandon Instagram and learn how to use Tik tok only. Please do not force me to do this. I have been a loyal Instagram user for years. PLEASE REACTIVE MY ACCOUNT SHOPPARKERREED!!!!!!!!! 24 hours later all of my hard work is gone. I am devastated. Instagram you should be ASHAMED of yourself. I have paid for hundreds of dollars of ads from your fraudulent vile service. You have crushed my hard work and completed negated all of my hard work this summer. Please restore my account or give me my money back. I have been in tears for 24 hours Instagram do the right thing!!!!! ### Analysis: categories: (App Features, App Policies & Guidelines, App Services) aspects: (Account tools, Account termination, Payments & Purchases) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: HELP ME PLEASE!!!!!!!!!!, I am trying so hard to create a small business and I use Instagram to help me build a following. I have spent the entire summer posting and building a following. I posted a reel this morning and I received a message that my account has been deactivated!! There was nothing inappropriate about the post, it was of a handbag. I went through all of the steps to report the problem but nothing is working. This is fraud. My account is 100% legitimate and I have put 100’s of hours into it. I am sitting here in tears because all of my hard work and dedication is gone. I need this to be resolved ASAP. I do not want to have to switch to TIK TOK and learn how to use a whole new forum but if my account is not restored with all of my content that I have spent hundreds of hours and more than $1,000 to create I will have no choice but to abandon Instagram and learn how to use Tik tok only. Please do not force me to do this. I have been a loyal Instagram user for years. PLEASE REACTIVE MY ACCOUNT SHOPPARKERREED!!!!!!!!! 24 hours later all of my hard work is gone. I am devastated. Instagram you should be ASHAMED of yourself. I have paid for hundreds of dollars of ads from your fraudulent vile service. You have crushed my hard work and completed negated all of my hard work this summer. Please restore my account or give me my money back. I have been in tears for 24 hours Instagram do the right thing!!!!! Output: App - Customer Service - Negative, App - Platform Functionality - Negative, App - Money - Negative $$$

Customer service is bad

The app itself has worked perfectly fine for me and I was able to order stuff with it arriving to the address but when my account got locked I had money in there from gift cards, I contacted customer service, they said I would get a message for verification between 24-48 hours, I’ve never received any message besides one that didn’t help me at all so I ended up contacting them again, they said the same thing for over a week, they ended up calling me to resolve the issue through a call, I got at least 2 minutes into the call and they went silent, I waited 5-10 minutes hoping they’d say something back but then they hanged up, I ended up losing money I was saving up to buy Christmas gifts, my only advise is to stay away from things that could get your account locked!!

Customer Service, Customer Service, Product Functionality

Response Time, Resolution, Ordering

Negative, Negative, Positive

Customer Service - Response Time - Negative, Customer Service - Resolution - Negative, Product Functionality - Ordering - Positive

### USER:Customer service is bad, The app itself has worked perfectly fine for me and I was able to order stuff with it arriving to the address but when my account got locked I had money in there from gift cards, I contacted customer service, they said I would get a message for verification between 24-48 hours, I’ve never received any message besides one that didn’t help me at all so I ended up contacting them again, they said the same thing for over a week, they ended up calling me to resolve the issue through a call, I got at least 2 minutes into the call and they went silent, I waited 5-10 minutes hoping they’d say something back but then they hanged up, I ended up losing money I was saving up to buy Christmas gifts, my only advise is to stay away from things that could get your account locked!! ### ASSISTANT: Customer Service - Response Time - Negative, Customer Service - Resolution - Negative, Product Functionality - Ordering - Positive )))

### Review: title: Customer service is bad, content: The app itself has worked perfectly fine for me and I was able to order stuff with it arriving to the address but when my account got locked I had money in there from gift cards, I contacted customer service, they said I would get a message for verification between 24-48 hours, I’ve never received any message besides one that didn’t help me at all so I ended up contacting them again, they said the same thing for over a week, they ended up calling me to resolve the issue through a call, I got at least 2 minutes into the call and they went silent, I waited 5-10 minutes hoping they’d say something back but then they hanged up, I ended up losing money I was saving up to buy Christmas gifts, my only advise is to stay away from things that could get your account locked!! ### Analysis: categories: Customer Service, Customer Service, Product Functionality, aspects: Response Time, Resolution, Ordering, sentiments: Negative, Negative, Positive )))

### Review: title: Customer service is bad, content: The app itself has worked perfectly fine for me and I was able to order stuff with it arriving to the address but when my account got locked I had money in there from gift cards, I contacted customer service, they said I would get a message for verification between 24-48 hours, I’ve never received any message besides one that didn’t help me at all so I ended up contacting them again, they said the same thing for over a week, they ended up calling me to resolve the issue through a call, I got at least 2 minutes into the call and they went silent, I waited 5-10 minutes hoping they’d say something back but then they hanged up, I ended up losing money I was saving up to buy Christmas gifts, my only advise is to stay away from things that could get your account locked!! ### Analysis: categories: (Customer Service, Customer Service, Product Functionality) aspects: (Response Time, Resolution, Ordering) sentiments: (Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Customer service is bad, The app itself has worked perfectly fine for me and I was able to order stuff with it arriving to the address but when my account got locked I had money in there from gift cards, I contacted customer service, they said I would get a message for verification between 24-48 hours, I’ve never received any message besides one that didn’t help me at all so I ended up contacting them again, they said the same thing for over a week, they ended up calling me to resolve the issue through a call, I got at least 2 minutes into the call and they went silent, I waited 5-10 minutes hoping they’d say something back but then they hanged up, I ended up losing money I was saving up to buy Christmas gifts, my only advise is to stay away from things that could get your account locked!! Output: Customer Service - Response Time - Negative, Customer Service - Resolution - Negative, Product Functionality - Ordering - Positive $$$

*Life Changing Moment* Thanks Suppercell

Dear Supercell,, You do not know how thankful I am that you have made such spectacular game. I have played your game for a long time. However, I am not thanking you for keeping me entertained with your superb game. I am thanking you for quite literally changing my life. You see, one day during my freshman year I was in my 10th period class I had nothing to do so I decided to hope on clash of clans for a bit, and then a young beautiful girl asked me what town hall I was in. And it so happened we were both in town hall 10, but I had higher level walls than her. And that is where it all started. The day I met the most wonderful and charming girl in the world. Then eventually I got my once in a life time opportunity to be make her my girlfriend and I did not miss out on that opportunity. Now I am still his this gorgeous girl and I am extremely happen. And it was all possible because she decided to ask me about my town hall. So thank you again Supercell. (P.s. if your seeing this princesa, I think your the most scrumptious person roaming this earth. Also I love you 🙈)

Game, Game

Entertainment, Social Interaction

Positive, Positive

Game - Entertainment - Positive, Game - Social Interaction - Positive

### USER:*Life Changing Moment* Thanks Suppercell, Dear Supercell,, You do not know how thankful I am that you have made such spectacular game. I have played your game for a long time. However, I am not thanking you for keeping me entertained with your superb game. I am thanking you for quite literally changing my life. You see, one day during my freshman year I was in my 10th period class I had nothing to do so I decided to hope on clash of clans for a bit, and then a young beautiful girl asked me what town hall I was in. And it so happened we were both in town hall 10, but I had higher level walls than her. And that is where it all started. The day I met the most wonderful and charming girl in the world. Then eventually I got my once in a life time opportunity to be make her my girlfriend and I did not miss out on that opportunity. Now I am still his this gorgeous girl and I am extremely happen. And it was all possible because she decided to ask me about my town hall. So thank you again Supercell. (P.s. if your seeing this princesa, I think your the most scrumptious person roaming this earth. Also I love you 🙈) ### ASSISTANT: Game - Entertainment - Positive, Game - Social Interaction - Positive )))

### Review: title: *Life Changing Moment* Thanks Suppercell, content: Dear Supercell,, You do not know how thankful I am that you have made such spectacular game. I have played your game for a long time. However, I am not thanking you for keeping me entertained with your superb game. I am thanking you for quite literally changing my life. You see, one day during my freshman year I was in my 10th period class I had nothing to do so I decided to hope on clash of clans for a bit, and then a young beautiful girl asked me what town hall I was in. And it so happened we were both in town hall 10, but I had higher level walls than her. And that is where it all started. The day I met the most wonderful and charming girl in the world. Then eventually I got my once in a life time opportunity to be make her my girlfriend and I did not miss out on that opportunity. Now I am still his this gorgeous girl and I am extremely happen. And it was all possible because she decided to ask me about my town hall. So thank you again Supercell. (P.s. if your seeing this princesa, I think your the most scrumptious person roaming this earth. Also I love you 🙈) ### Analysis: categories: Game, Game, aspects: Entertainment, Social Interaction, sentiments: Positive, Positive )))

### Review: title: *Life Changing Moment* Thanks Suppercell, content: Dear Supercell,, You do not know how thankful I am that you have made such spectacular game. I have played your game for a long time. However, I am not thanking you for keeping me entertained with your superb game. I am thanking you for quite literally changing my life. You see, one day during my freshman year I was in my 10th period class I had nothing to do so I decided to hope on clash of clans for a bit, and then a young beautiful girl asked me what town hall I was in. And it so happened we were both in town hall 10, but I had higher level walls than her. And that is where it all started. The day I met the most wonderful and charming girl in the world. Then eventually I got my once in a life time opportunity to be make her my girlfriend and I did not miss out on that opportunity. Now I am still his this gorgeous girl and I am extremely happen. And it was all possible because she decided to ask me about my town hall. So thank you again Supercell. (P.s. if your seeing this princesa, I think your the most scrumptious person roaming this earth. Also I love you 🙈) ### Analysis: categories: (Game, Game) aspects: (Entertainment, Social Interaction) sentiments: (Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: *Life Changing Moment* Thanks Suppercell, Dear Supercell,, You do not know how thankful I am that you have made such spectacular game. I have played your game for a long time. However, I am not thanking you for keeping me entertained with your superb game. I am thanking you for quite literally changing my life. You see, one day during my freshman year I was in my 10th period class I had nothing to do so I decided to hope on clash of clans for a bit, and then a young beautiful girl asked me what town hall I was in. And it so happened we were both in town hall 10, but I had higher level walls than her. And that is where it all started. The day I met the most wonderful and charming girl in the world. Then eventually I got my once in a life time opportunity to be make her my girlfriend and I did not miss out on that opportunity. Now I am still his this gorgeous girl and I am extremely happen. And it was all possible because she decided to ask me about my town hall. So thank you again Supercell. (P.s. if your seeing this princesa, I think your the most scrumptious person roaming this earth. Also I love you 🙈) Output: Game - Entertainment - Positive, Game - Social Interaction - Positive $$$

Not for beginners

I’m a native English speaker from America, I don’t know any other languages so I thought it’d be best to learn a mutual language with some of my friends. They are from the Netherlands and Belgium, both speak fluent Dutch so I thought Dutch would be the perfect language to learn. It is similar to English they share the same alphabet and I already know some people who speak it. Going into learning I very clearly and confidently remember the few beginner words like good morning and good bye etc. once I got to around the 10th lesson you just get thrown in head first with no knowledge of sentence structure or grammar. I mean the bare minimum to speak, read and, write a language is just completely missing. I often times found myself confused with the way words were used and how sentences were built and how they changed. For languages like Spanish it’s no problem but for a language with a different grammar it is completely useless to try and learn from this app. I don’t know how any native English speakers with no background in Dutch can become fluent with this app alone there is a massive hole in the teaching process.

Education, Education, Education, Education

Grammar, Sentence Structure, Vocabulary, Teaching Process

Negative, Negative, Negative, Negative

Education - Grammar - Negative, Education - Sentence Structure - Negative, Education - Vocabulary - Negative, Education - Teaching Process - Negative

### USER:Not for beginners, I’m a native English speaker from America, I don’t know any other languages so I thought it’d be best to learn a mutual language with some of my friends. They are from the Netherlands and Belgium, both speak fluent Dutch so I thought Dutch would be the perfect language to learn. It is similar to English they share the same alphabet and I already know some people who speak it. Going into learning I very clearly and confidently remember the few beginner words like good morning and good bye etc. once I got to around the 10th lesson you just get thrown in head first with no knowledge of sentence structure or grammar. I mean the bare minimum to speak, read and, write a language is just completely missing. I often times found myself confused with the way words were used and how sentences were built and how they changed. For languages like Spanish it’s no problem but for a language with a different grammar it is completely useless to try and learn from this app. I don’t know how any native English speakers with no background in Dutch can become fluent with this app alone there is a massive hole in the teaching process. ### ASSISTANT: Education - Grammar - Negative, Education - Sentence Structure - Negative, Education - Vocabulary - Negative, Education - Teaching Process - Negative )))

### Review: title: Not for beginners, content: I’m a native English speaker from America, I don’t know any other languages so I thought it’d be best to learn a mutual language with some of my friends. They are from the Netherlands and Belgium, both speak fluent Dutch so I thought Dutch would be the perfect language to learn. It is similar to English they share the same alphabet and I already know some people who speak it. Going into learning I very clearly and confidently remember the few beginner words like good morning and good bye etc. once I got to around the 10th lesson you just get thrown in head first with no knowledge of sentence structure or grammar. I mean the bare minimum to speak, read and, write a language is just completely missing. I often times found myself confused with the way words were used and how sentences were built and how they changed. For languages like Spanish it’s no problem but for a language with a different grammar it is completely useless to try and learn from this app. I don’t know how any native English speakers with no background in Dutch can become fluent with this app alone there is a massive hole in the teaching process. ### Analysis: categories: Education, Education, Education, Education, aspects: Grammar, Sentence Structure, Vocabulary, Teaching Process, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Not for beginners, content: I’m a native English speaker from America, I don’t know any other languages so I thought it’d be best to learn a mutual language with some of my friends. They are from the Netherlands and Belgium, both speak fluent Dutch so I thought Dutch would be the perfect language to learn. It is similar to English they share the same alphabet and I already know some people who speak it. Going into learning I very clearly and confidently remember the few beginner words like good morning and good bye etc. once I got to around the 10th lesson you just get thrown in head first with no knowledge of sentence structure or grammar. I mean the bare minimum to speak, read and, write a language is just completely missing. I often times found myself confused with the way words were used and how sentences were built and how they changed. For languages like Spanish it’s no problem but for a language with a different grammar it is completely useless to try and learn from this app. I don’t know how any native English speakers with no background in Dutch can become fluent with this app alone there is a massive hole in the teaching process. ### Analysis: categories: (Education, Education, Education, Education) aspects: (Grammar, Sentence Structure, Vocabulary, Teaching Process) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not for beginners, I’m a native English speaker from America, I don’t know any other languages so I thought it’d be best to learn a mutual language with some of my friends. They are from the Netherlands and Belgium, both speak fluent Dutch so I thought Dutch would be the perfect language to learn. It is similar to English they share the same alphabet and I already know some people who speak it. Going into learning I very clearly and confidently remember the few beginner words like good morning and good bye etc. once I got to around the 10th lesson you just get thrown in head first with no knowledge of sentence structure or grammar. I mean the bare minimum to speak, read and, write a language is just completely missing. I often times found myself confused with the way words were used and how sentences were built and how they changed. For languages like Spanish it’s no problem but for a language with a different grammar it is completely useless to try and learn from this app. I don’t know how any native English speakers with no background in Dutch can become fluent with this app alone there is a massive hole in the teaching process. Output: Education - Grammar - Negative, Education - Sentence Structure - Negative, Education - Vocabulary - Negative, Education - Teaching Process - Negative $$$

My personal review

Clash of clans is a really good game for bringing you and making not stop playing which even though it is, it’s updates are getting pretty trash as the game goes on even though the developers are not gonna read this which I hope they do and take this in to consideration but the movement is really trash and makes everything un fun to watch or play because they move to where ever they want based on were you placed them and it makes the whole game luck based, also long time ago before the 2 bases on builder base with just all cannons you 3 star and now you aren’t able to destroy even the first base with all cannons and a good attack strategy. This game needs to work on leveling everything out like the people we use to destroy the base bc I have sat there and did like 500 different combos and there all trash and I’ve sat here and had to figure out the combos so many different times bc you changed the damage of the guys you use and these are the real things that are messing up everyone’s else’s game play and fun and it would be great if this game just took a second to fix it also by changing the time that you have on the builder base because you have no where enough time to attack with how consuming your enemy spends on there base if you think about it on both sides for you and your enemy’s you face.

Gameplay, Gameplay, Gameplay, Gameplay

Movement, Updates, Leveling, Time

negative, negative, negative, negative

Gameplay - Movement - negative, Gameplay - Updates - negative, Gameplay - Leveling - negative, Gameplay - Time - negative

### USER:My personal review, Clash of clans is a really good game for bringing you and making not stop playing which even though it is, it’s updates are getting pretty trash as the game goes on even though the developers are not gonna read this which I hope they do and take this in to consideration but the movement is really trash and makes everything un fun to watch or play because they move to where ever they want based on were you placed them and it makes the whole game luck based, also long time ago before the 2 bases on builder base with just all cannons you 3 star and now you aren’t able to destroy even the first base with all cannons and a good attack strategy. This game needs to work on leveling everything out like the people we use to destroy the base bc I have sat there and did like 500 different combos and there all trash and I’ve sat here and had to figure out the combos so many different times bc you changed the damage of the guys you use and these are the real things that are messing up everyone’s else’s game play and fun and it would be great if this game just took a second to fix it also by changing the time that you have on the builder base because you have no where enough time to attack with how consuming your enemy spends on there base if you think about it on both sides for you and your enemy’s you face. ### ASSISTANT: Gameplay - Movement - negative, Gameplay - Updates - negative, Gameplay - Leveling - negative, Gameplay - Time - negative )))

### Review: title: My personal review, content: Clash of clans is a really good game for bringing you and making not stop playing which even though it is, it’s updates are getting pretty trash as the game goes on even though the developers are not gonna read this which I hope they do and take this in to consideration but the movement is really trash and makes everything un fun to watch or play because they move to where ever they want based on were you placed them and it makes the whole game luck based, also long time ago before the 2 bases on builder base with just all cannons you 3 star and now you aren’t able to destroy even the first base with all cannons and a good attack strategy. This game needs to work on leveling everything out like the people we use to destroy the base bc I have sat there and did like 500 different combos and there all trash and I’ve sat here and had to figure out the combos so many different times bc you changed the damage of the guys you use and these are the real things that are messing up everyone’s else’s game play and fun and it would be great if this game just took a second to fix it also by changing the time that you have on the builder base because you have no where enough time to attack with how consuming your enemy spends on there base if you think about it on both sides for you and your enemy’s you face. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, aspects: Movement, Updates, Leveling, Time, sentiments: negative, negative, negative, negative )))

### Review: title: My personal review, content: Clash of clans is a really good game for bringing you and making not stop playing which even though it is, it’s updates are getting pretty trash as the game goes on even though the developers are not gonna read this which I hope they do and take this in to consideration but the movement is really trash and makes everything un fun to watch or play because they move to where ever they want based on were you placed them and it makes the whole game luck based, also long time ago before the 2 bases on builder base with just all cannons you 3 star and now you aren’t able to destroy even the first base with all cannons and a good attack strategy. This game needs to work on leveling everything out like the people we use to destroy the base bc I have sat there and did like 500 different combos and there all trash and I’ve sat here and had to figure out the combos so many different times bc you changed the damage of the guys you use and these are the real things that are messing up everyone’s else’s game play and fun and it would be great if this game just took a second to fix it also by changing the time that you have on the builder base because you have no where enough time to attack with how consuming your enemy spends on there base if you think about it on both sides for you and your enemy’s you face. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Movement, Updates, Leveling, Time) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: My personal review, Clash of clans is a really good game for bringing you and making not stop playing which even though it is, it’s updates are getting pretty trash as the game goes on even though the developers are not gonna read this which I hope they do and take this in to consideration but the movement is really trash and makes everything un fun to watch or play because they move to where ever they want based on were you placed them and it makes the whole game luck based, also long time ago before the 2 bases on builder base with just all cannons you 3 star and now you aren’t able to destroy even the first base with all cannons and a good attack strategy. This game needs to work on leveling everything out like the people we use to destroy the base bc I have sat there and did like 500 different combos and there all trash and I’ve sat here and had to figure out the combos so many different times bc you changed the damage of the guys you use and these are the real things that are messing up everyone’s else’s game play and fun and it would be great if this game just took a second to fix it also by changing the time that you have on the builder base because you have no where enough time to attack with how consuming your enemy spends on there base if you think about it on both sides for you and your enemy’s you face. Output: Gameplay - Movement - negative, Gameplay - Updates - negative, Gameplay - Leveling - negative, Gameplay - Time - negative $$$

Great app I’m learning quickly

I wish they had more language options, I’m learning German and it’s a pretty neat language. On the app you listen to dialogues, talk to AIs and arrange sentences. It’s pretty standard really. What I like about Babbel is how conversational the German is. You feel like after you finish each course you can really understand normal conversations and talk about every day topics and have a basic understanding of German grammar. I wish they had the Yiddish language but other then than that it’s a great app. , Edit: I’ve been reading the comments and anyone who says Duolingo is better is crazy!

Language options, Conversational style, Course efficiency, Language options

Language diversity, Conversational value, Course impact, Language availability

negative, positive, positive, negative

Language options - Language diversity - negative, Conversational style - Conversational value - positive, Course efficiency - Course impact - positive, Language options - Language availability - negative

### USER:Great app I’m learning quickly, I wish they had more language options, I’m learning German and it’s a pretty neat language. On the app you listen to dialogues, talk to AIs and arrange sentences. It’s pretty standard really. What I like about Babbel is how conversational the German is. You feel like after you finish each course you can really understand normal conversations and talk about every day topics and have a basic understanding of German grammar. I wish they had the Yiddish language but other then than that it’s a great app. , Edit: I’ve been reading the comments and anyone who says Duolingo is better is crazy! ### ASSISTANT: Language options - Language diversity - negative, Conversational style - Conversational value - positive, Course efficiency - Course impact - positive, Language options - Language availability - negative )))

### Review: title: Great app I’m learning quickly, content: I wish they had more language options, I’m learning German and it’s a pretty neat language. On the app you listen to dialogues, talk to AIs and arrange sentences. It’s pretty standard really. What I like about Babbel is how conversational the German is. You feel like after you finish each course you can really understand normal conversations and talk about every day topics and have a basic understanding of German grammar. I wish they had the Yiddish language but other then than that it’s a great app. , Edit: I’ve been reading the comments and anyone who says Duolingo is better is crazy! ### Analysis: categories: Language options, Conversational style, Course efficiency, Language options, aspects: Language diversity, Conversational value, Course impact, Language availability, sentiments: negative, positive, positive, negative )))

### Review: title: Great app I’m learning quickly, content: I wish they had more language options, I’m learning German and it’s a pretty neat language. On the app you listen to dialogues, talk to AIs and arrange sentences. It’s pretty standard really. What I like about Babbel is how conversational the German is. You feel like after you finish each course you can really understand normal conversations and talk about every day topics and have a basic understanding of German grammar. I wish they had the Yiddish language but other then than that it’s a great app. , Edit: I’ve been reading the comments and anyone who says Duolingo is better is crazy! ### Analysis: categories: (Language options, Conversational style, Course efficiency, Language options) aspects: (Language diversity, Conversational value, Course impact, Language availability) sentiments: (negative, positive, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great app I’m learning quickly, I wish they had more language options, I’m learning German and it’s a pretty neat language. On the app you listen to dialogues, talk to AIs and arrange sentences. It’s pretty standard really. What I like about Babbel is how conversational the German is. You feel like after you finish each course you can really understand normal conversations and talk about every day topics and have a basic understanding of German grammar. I wish they had the Yiddish language but other then than that it’s a great app. , Edit: I’ve been reading the comments and anyone who says Duolingo is better is crazy! Output: Language options - Language diversity - negative, Conversational style - Conversational value - positive, Course efficiency - Course impact - positive, Language options - Language availability - negative $$$

Best Game ever created

I loveeeeeee this game, it’s perfect! a couple of suggestions tho, y’all should introduce super troops earlier on to make things a little easier. Also could u make he upgrades shorter it ridiculous, or instead could y’all give one gem donations more often( I love em ) also for the next gold pass it would be really cool if u could create your own outfit for the hero! It would be really cool if u did. And I bet y’all have heard of clash Royale, y’all should take some of the troops from clash Royale and put them in clash of clans, I mean they took about every troop from coc and put it in clash Royale. And finally I got a question, if u buy the gold pass and u collect the hero’s skin at the end and u don’t have that hero yet, when u get that hero will u still have that skin available or will it be gone cuz u didn’t have the hero at the time? That’s about all thanks for your time, and if u read this review keep in mind that it takes a while to get to my level in the game but it is sooo worth it. Make sure to download, have fun and clash on!

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Upgrades, Super troops, Gem donations, Hero outfit, Clash Royale troops integration, Gold pass hero skin availability

Negative, Positive, Positive, Positive, Positive, Negative

Gameplay - Upgrades - Negative, Gameplay - Super troops - Positive, Gameplay - Gem donations - Positive, Gameplay - Hero outfit - Positive, Gameplay - Clash Royale troops integration - Positive, Gameplay - Gold pass hero skin availability - Negative

### USER:Best Game ever created, I loveeeeeee this game, it’s perfect! a couple of suggestions tho, y’all should introduce super troops earlier on to make things a little easier. Also could u make he upgrades shorter it ridiculous, or instead could y’all give one gem donations more often( I love em ) also for the next gold pass it would be really cool if u could create your own outfit for the hero! It would be really cool if u did. And I bet y’all have heard of clash Royale, y’all should take some of the troops from clash Royale and put them in clash of clans, I mean they took about every troop from coc and put it in clash Royale. And finally I got a question, if u buy the gold pass and u collect the hero’s skin at the end and u don’t have that hero yet, when u get that hero will u still have that skin available or will it be gone cuz u didn’t have the hero at the time? That’s about all thanks for your time, and if u read this review keep in mind that it takes a while to get to my level in the game but it is sooo worth it. Make sure to download, have fun and clash on! ### ASSISTANT: Gameplay - Upgrades - Negative, Gameplay - Super troops - Positive, Gameplay - Gem donations - Positive, Gameplay - Hero outfit - Positive, Gameplay - Clash Royale troops integration - Positive, Gameplay - Gold pass hero skin availability - Negative )))

### Review: title: Best Game ever created, content: I loveeeeeee this game, it’s perfect! a couple of suggestions tho, y’all should introduce super troops earlier on to make things a little easier. Also could u make he upgrades shorter it ridiculous, or instead could y’all give one gem donations more often( I love em ) also for the next gold pass it would be really cool if u could create your own outfit for the hero! It would be really cool if u did. And I bet y’all have heard of clash Royale, y’all should take some of the troops from clash Royale and put them in clash of clans, I mean they took about every troop from coc and put it in clash Royale. And finally I got a question, if u buy the gold pass and u collect the hero’s skin at the end and u don’t have that hero yet, when u get that hero will u still have that skin available or will it be gone cuz u didn’t have the hero at the time? That’s about all thanks for your time, and if u read this review keep in mind that it takes a while to get to my level in the game but it is sooo worth it. Make sure to download, have fun and clash on! ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Upgrades, Super troops, Gem donations, Hero outfit, Clash Royale troops integration, Gold pass hero skin availability, sentiments: Negative, Positive, Positive, Positive, Positive, Negative )))

### Review: title: Best Game ever created, content: I loveeeeeee this game, it’s perfect! a couple of suggestions tho, y’all should introduce super troops earlier on to make things a little easier. Also could u make he upgrades shorter it ridiculous, or instead could y’all give one gem donations more often( I love em ) also for the next gold pass it would be really cool if u could create your own outfit for the hero! It would be really cool if u did. And I bet y’all have heard of clash Royale, y’all should take some of the troops from clash Royale and put them in clash of clans, I mean they took about every troop from coc and put it in clash Royale. And finally I got a question, if u buy the gold pass and u collect the hero’s skin at the end and u don’t have that hero yet, when u get that hero will u still have that skin available or will it be gone cuz u didn’t have the hero at the time? That’s about all thanks for your time, and if u read this review keep in mind that it takes a while to get to my level in the game but it is sooo worth it. Make sure to download, have fun and clash on! ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Upgrades, Super troops, Gem donations, Hero outfit, Clash Royale troops integration, Gold pass hero skin availability) sentiments: (Negative, Positive, Positive, Positive, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Best Game ever created, I loveeeeeee this game, it’s perfect! a couple of suggestions tho, y’all should introduce super troops earlier on to make things a little easier. Also could u make he upgrades shorter it ridiculous, or instead could y’all give one gem donations more often( I love em ) also for the next gold pass it would be really cool if u could create your own outfit for the hero! It would be really cool if u did. And I bet y’all have heard of clash Royale, y’all should take some of the troops from clash Royale and put them in clash of clans, I mean they took about every troop from coc and put it in clash Royale. And finally I got a question, if u buy the gold pass and u collect the hero’s skin at the end and u don’t have that hero yet, when u get that hero will u still have that skin available or will it be gone cuz u didn’t have the hero at the time? That’s about all thanks for your time, and if u read this review keep in mind that it takes a while to get to my level in the game but it is sooo worth it. Make sure to download, have fun and clash on! Output: Gameplay - Upgrades - Negative, Gameplay - Super troops - Positive, Gameplay - Gem donations - Positive, Gameplay - Hero outfit - Positive, Gameplay - Clash Royale troops integration - Positive, Gameplay - Gold pass hero skin availability - Negative $$$

Recent Update makes me want to delete my account

My feed is all messed up. I just see the same pics I’ve already liked when I open the app. I can’t make drafts anymore. If you are looking at post with a certain hashtag, the “recent page” is exactly the same, so you can’t see the most recent posts in order. I know likes are supposed to go anytime now, but instead all the other little functions are being taken away but the buttons for them are still there! I get too many pointless in app notifications a day for my account when anything happens and when I tried to turn them off, all I can find is pause notifications for a certain amount of minutes. I never want them. I didn’t have them before. It’s okay to get notifications when you get likes or followers, but when someone you follow likes a post of someone you don’t follow? I know this is a Facebook thing, but seriously Facebook? Why is Instagram just falling apart. I use this app to make connections and network for my business but lately it has just sucked. Also I’m 18, so it’s not like I haven’t always been on social media apps, it used to work really well.

Features, Features, Features, Features

Notifications, Drafts, Hashtag pages, Likes

negative, negative, negative, negative

Features - Notifications - negative, Features - Drafts - negative, Features - Hashtag pages - negative, Features - Likes - negative

### USER:Recent Update makes me want to delete my account, My feed is all messed up. I just see the same pics I’ve already liked when I open the app. I can’t make drafts anymore. If you are looking at post with a certain hashtag, the “recent page” is exactly the same, so you can’t see the most recent posts in order. I know likes are supposed to go anytime now, but instead all the other little functions are being taken away but the buttons for them are still there! I get too many pointless in app notifications a day for my account when anything happens and when I tried to turn them off, all I can find is pause notifications for a certain amount of minutes. I never want them. I didn’t have them before. It’s okay to get notifications when you get likes or followers, but when someone you follow likes a post of someone you don’t follow? I know this is a Facebook thing, but seriously Facebook? Why is Instagram just falling apart. I use this app to make connections and network for my business but lately it has just sucked. Also I’m 18, so it’s not like I haven’t always been on social media apps, it used to work really well. ### ASSISTANT: Features - Notifications - negative, Features - Drafts - negative, Features - Hashtag pages - negative, Features - Likes - negative )))

### Review: title: Recent Update makes me want to delete my account, content: My feed is all messed up. I just see the same pics I’ve already liked when I open the app. I can’t make drafts anymore. If you are looking at post with a certain hashtag, the “recent page” is exactly the same, so you can’t see the most recent posts in order. I know likes are supposed to go anytime now, but instead all the other little functions are being taken away but the buttons for them are still there! I get too many pointless in app notifications a day for my account when anything happens and when I tried to turn them off, all I can find is pause notifications for a certain amount of minutes. I never want them. I didn’t have them before. It’s okay to get notifications when you get likes or followers, but when someone you follow likes a post of someone you don’t follow? I know this is a Facebook thing, but seriously Facebook? Why is Instagram just falling apart. I use this app to make connections and network for my business but lately it has just sucked. Also I’m 18, so it’s not like I haven’t always been on social media apps, it used to work really well. ### Analysis: categories: Features, Features, Features, Features, aspects: Notifications, Drafts, Hashtag pages, Likes, sentiments: negative, negative, negative, negative )))

### Review: title: Recent Update makes me want to delete my account, content: My feed is all messed up. I just see the same pics I’ve already liked when I open the app. I can’t make drafts anymore. If you are looking at post with a certain hashtag, the “recent page” is exactly the same, so you can’t see the most recent posts in order. I know likes are supposed to go anytime now, but instead all the other little functions are being taken away but the buttons for them are still there! I get too many pointless in app notifications a day for my account when anything happens and when I tried to turn them off, all I can find is pause notifications for a certain amount of minutes. I never want them. I didn’t have them before. It’s okay to get notifications when you get likes or followers, but when someone you follow likes a post of someone you don’t follow? I know this is a Facebook thing, but seriously Facebook? Why is Instagram just falling apart. I use this app to make connections and network for my business but lately it has just sucked. Also I’m 18, so it’s not like I haven’t always been on social media apps, it used to work really well. ### Analysis: categories: (Features, Features, Features, Features) aspects: (Notifications, Drafts, Hashtag pages, Likes) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Recent Update makes me want to delete my account, My feed is all messed up. I just see the same pics I’ve already liked when I open the app. I can’t make drafts anymore. If you are looking at post with a certain hashtag, the “recent page” is exactly the same, so you can’t see the most recent posts in order. I know likes are supposed to go anytime now, but instead all the other little functions are being taken away but the buttons for them are still there! I get too many pointless in app notifications a day for my account when anything happens and when I tried to turn them off, all I can find is pause notifications for a certain amount of minutes. I never want them. I didn’t have them before. It’s okay to get notifications when you get likes or followers, but when someone you follow likes a post of someone you don’t follow? I know this is a Facebook thing, but seriously Facebook? Why is Instagram just falling apart. I use this app to make connections and network for my business but lately it has just sucked. Also I’m 18, so it’s not like I haven’t always been on social media apps, it used to work really well. Output: Features - Notifications - negative, Features - Drafts - negative, Features - Hashtag pages - negative, Features - Likes - negative $$$

Issues

App keeps crashing when I’m trying to do the spoken language review in Spanish. Have closed and reopened app a few times as well as restarted my phone., , App will sometimes tell me I am mispronouncing a word or phrase when it sounds exactly the same. My girlfriend and family are from South America and speak Spanish as their first language and they failed as well. That gets real frustrating. , , Also Would love some kind of feedback feature for when I am trying to pronounce a phrase to let me know what part of the word or phrase I am struggling with. Like make the words I get correct in green and the words or even better the portion of words I’m mispronouncing in red., , I really dislike the fact that I paid for three months of this program and am only 2 weeks in and wanting to look elsewhere. If their was a free trial period then I would have been able to make a more educated decision. There is a lot of good in this app, but what I have listed above has made me not want to practice and learn using this app., , I really want to learn Spanish... but this is app makes me not even want to open it because I know I’m just going to end up frustrated... I just did lesson 3 in daily life and it said I was mispronunciationing the word Si... infuriating is the best word for this

App Features, App Features, App Features, App Usage, App Usage

Mispronunciation Detection, Feedback Mechanism, Free Trial, Frustration Level, Desire to Learn

Negative, Negative, Negative, Negative, Positive

App Features - Mispronunciation Detection - Negative, App Features - Feedback Mechanism - Negative, App Features - Free Trial - Negative, App Usage - Frustration Level - Negative, App Usage - Desire to Learn - Positive

### USER:Issues, App keeps crashing when I’m trying to do the spoken language review in Spanish. Have closed and reopened app a few times as well as restarted my phone., , App will sometimes tell me I am mispronouncing a word or phrase when it sounds exactly the same. My girlfriend and family are from South America and speak Spanish as their first language and they failed as well. That gets real frustrating. , , Also Would love some kind of feedback feature for when I am trying to pronounce a phrase to let me know what part of the word or phrase I am struggling with. Like make the words I get correct in green and the words or even better the portion of words I’m mispronouncing in red., , I really dislike the fact that I paid for three months of this program and am only 2 weeks in and wanting to look elsewhere. If their was a free trial period then I would have been able to make a more educated decision. There is a lot of good in this app, but what I have listed above has made me not want to practice and learn using this app., , I really want to learn Spanish... but this is app makes me not even want to open it because I know I’m just going to end up frustrated... I just did lesson 3 in daily life and it said I was mispronunciationing the word Si... infuriating is the best word for this ### ASSISTANT: App Features - Mispronunciation Detection - Negative, App Features - Feedback Mechanism - Negative, App Features - Free Trial - Negative, App Usage - Frustration Level - Negative, App Usage - Desire to Learn - Positive )))

### Review: title: Issues, content: App keeps crashing when I’m trying to do the spoken language review in Spanish. Have closed and reopened app a few times as well as restarted my phone., , App will sometimes tell me I am mispronouncing a word or phrase when it sounds exactly the same. My girlfriend and family are from South America and speak Spanish as their first language and they failed as well. That gets real frustrating. , , Also Would love some kind of feedback feature for when I am trying to pronounce a phrase to let me know what part of the word or phrase I am struggling with. Like make the words I get correct in green and the words or even better the portion of words I’m mispronouncing in red., , I really dislike the fact that I paid for three months of this program and am only 2 weeks in and wanting to look elsewhere. If their was a free trial period then I would have been able to make a more educated decision. There is a lot of good in this app, but what I have listed above has made me not want to practice and learn using this app., , I really want to learn Spanish... but this is app makes me not even want to open it because I know I’m just going to end up frustrated... I just did lesson 3 in daily life and it said I was mispronunciationing the word Si... infuriating is the best word for this ### Analysis: categories: App Features, App Features, App Features, App Usage, App Usage, aspects: Mispronunciation Detection, Feedback Mechanism, Free Trial, Frustration Level, Desire to Learn, sentiments: Negative, Negative, Negative, Negative, Positive )))

### Review: title: Issues, content: App keeps crashing when I’m trying to do the spoken language review in Spanish. Have closed and reopened app a few times as well as restarted my phone., , App will sometimes tell me I am mispronouncing a word or phrase when it sounds exactly the same. My girlfriend and family are from South America and speak Spanish as their first language and they failed as well. That gets real frustrating. , , Also Would love some kind of feedback feature for when I am trying to pronounce a phrase to let me know what part of the word or phrase I am struggling with. Like make the words I get correct in green and the words or even better the portion of words I’m mispronouncing in red., , I really dislike the fact that I paid for three months of this program and am only 2 weeks in and wanting to look elsewhere. If their was a free trial period then I would have been able to make a more educated decision. There is a lot of good in this app, but what I have listed above has made me not want to practice and learn using this app., , I really want to learn Spanish... but this is app makes me not even want to open it because I know I’m just going to end up frustrated... I just did lesson 3 in daily life and it said I was mispronunciationing the word Si... infuriating is the best word for this ### Analysis: categories: (App Features, App Features, App Features, App Usage, App Usage) aspects: (Mispronunciation Detection, Feedback Mechanism, Free Trial, Frustration Level, Desire to Learn) sentiments: (Negative, Negative, Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Issues, App keeps crashing when I’m trying to do the spoken language review in Spanish. Have closed and reopened app a few times as well as restarted my phone., , App will sometimes tell me I am mispronouncing a word or phrase when it sounds exactly the same. My girlfriend and family are from South America and speak Spanish as their first language and they failed as well. That gets real frustrating. , , Also Would love some kind of feedback feature for when I am trying to pronounce a phrase to let me know what part of the word or phrase I am struggling with. Like make the words I get correct in green and the words or even better the portion of words I’m mispronouncing in red., , I really dislike the fact that I paid for three months of this program and am only 2 weeks in and wanting to look elsewhere. If their was a free trial period then I would have been able to make a more educated decision. There is a lot of good in this app, but what I have listed above has made me not want to practice and learn using this app., , I really want to learn Spanish... but this is app makes me not even want to open it because I know I’m just going to end up frustrated... I just did lesson 3 in daily life and it said I was mispronunciationing the word Si... infuriating is the best word for this Output: App Features - Mispronunciation Detection - Negative, App Features - Feedback Mechanism - Negative, App Features - Free Trial - Negative, App Usage - Frustration Level - Negative, App Usage - Desire to Learn - Positive $$$

Do not subscribe, it’s almost impossible to unsubscribe

I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program.

App

Subscription Settings

Negative

App - Subscription Settings - Negative

### USER:Do not subscribe, it’s almost impossible to unsubscribe, I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program. ### ASSISTANT: App - Subscription Settings - Negative )))

### Review: title: Do not subscribe, it’s almost impossible to unsubscribe, content: I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program. ### Analysis: categories: App, aspects: Subscription Settings, sentiments: Negative )))

### Review: title: Do not subscribe, it’s almost impossible to unsubscribe, content: I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program. ### Analysis: categories: (App) aspects: (Subscription Settings) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Do not subscribe, it’s almost impossible to unsubscribe, I downloaded this app a couple of years ago. I don’t use it often, so after a year when I saw several charges applied to my account without any notification( sure I understand it’s my responsibility to manage my subscriptions, but the customer services team does not seem to care about courtesy apparently), I logged in and disabled the auto payment option. What’s even worse is after I unsubscribed through my online account settings, and guess what.. I was again charged after that! Now I should probably dispute that charge. Later I found out from their customer support site that if you subscribe through app, you HAVE TO undo the subscription through App Store, this is way too annoying., , So do not subscribe unless you want to be on their lifetime loyalty program. Output: App - Subscription Settings - Negative $$$

This app is Terrible

I recommend you not using this app ! I ordered something and it was supposed to come 4 days after and I called them to check on my order on Friday to see when it’ll ship a lady told me it was going to the same day ! . So it did . So now the next day when it was supposed to come I called the asking why it wasn’t out for delivery it was almost time for it to come they tell me the order was canceled 2 days after I purchased but I had just spoken to someone else the other telling me it will arrive the day I found out it was canceled . But before they told me it was canceled they told me it was gone arrive 2 days after the day it was originally supposed to come then gone say never mind it was canceled. These people are all types of screwed up .💯

App, App, App

Functionality, Reliability, Customer Service

Negative, Negative, Negative

App - Functionality - Negative, App - Reliability - Negative, App - Customer Service - Negative

### USER:This app is Terrible, I recommend you not using this app ! I ordered something and it was supposed to come 4 days after and I called them to check on my order on Friday to see when it’ll ship a lady told me it was going to the same day ! . So it did . So now the next day when it was supposed to come I called the asking why it wasn’t out for delivery it was almost time for it to come they tell me the order was canceled 2 days after I purchased but I had just spoken to someone else the other telling me it will arrive the day I found out it was canceled . But before they told me it was canceled they told me it was gone arrive 2 days after the day it was originally supposed to come then gone say never mind it was canceled. These people are all types of screwed up .💯 ### ASSISTANT: App - Functionality - Negative, App - Reliability - Negative, App - Customer Service - Negative )))

### Review: title: This app is Terrible, content: I recommend you not using this app ! I ordered something and it was supposed to come 4 days after and I called them to check on my order on Friday to see when it’ll ship a lady told me it was going to the same day ! . So it did . So now the next day when it was supposed to come I called the asking why it wasn’t out for delivery it was almost time for it to come they tell me the order was canceled 2 days after I purchased but I had just spoken to someone else the other telling me it will arrive the day I found out it was canceled . But before they told me it was canceled they told me it was gone arrive 2 days after the day it was originally supposed to come then gone say never mind it was canceled. These people are all types of screwed up .💯 ### Analysis: categories: App, App, App, aspects: Functionality, Reliability, Customer Service, sentiments: Negative, Negative, Negative )))

### Review: title: This app is Terrible, content: I recommend you not using this app ! I ordered something and it was supposed to come 4 days after and I called them to check on my order on Friday to see when it’ll ship a lady told me it was going to the same day ! . So it did . So now the next day when it was supposed to come I called the asking why it wasn’t out for delivery it was almost time for it to come they tell me the order was canceled 2 days after I purchased but I had just spoken to someone else the other telling me it will arrive the day I found out it was canceled . But before they told me it was canceled they told me it was gone arrive 2 days after the day it was originally supposed to come then gone say never mind it was canceled. These people are all types of screwed up .💯 ### Analysis: categories: (App, App, App) aspects: (Functionality, Reliability, Customer Service) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: This app is Terrible, I recommend you not using this app ! I ordered something and it was supposed to come 4 days after and I called them to check on my order on Friday to see when it’ll ship a lady told me it was going to the same day ! . So it did . So now the next day when it was supposed to come I called the asking why it wasn’t out for delivery it was almost time for it to come they tell me the order was canceled 2 days after I purchased but I had just spoken to someone else the other telling me it will arrive the day I found out it was canceled . But before they told me it was canceled they told me it was gone arrive 2 days after the day it was originally supposed to come then gone say never mind it was canceled. These people are all types of screwed up .💯 Output: App - Functionality - Negative, App - Reliability - Negative, App - Customer Service - Negative $$$

Great service, decent app

UPDATE: They’ve just addressed my biggest complaint from below—no more custom keyboard. It switches to the stock keyboard of the language you’re learning, and my frustrating typos are gone. Love it! Updated the design too, and it’s look cleaner and more legible. Nearly perfect now! , , Five stars for Babbel the service, three stars for the app. I’ve been using Duolingo for a couple years and started Babbel a couple months ago. The lessons feel both more natural and in-depth compared to Duo. They dig deep into the mechanics of the grammar in a super helpful—and approachable—way. And I can’t overstate how much more useful the audio is here, with actual human, natural-sounding voices, in contrast to Duo’s robo voices. The app could use a little love though. My biggest gripe is the custom keyboard. Please just let us use the system keyboard. I’m prone to so many more errors with the custom board, and it leads to incorrect answers due to typos. Less urgently, the design just feels a little dated overall. A dark mode feels overdue as well. But overall, highly, highly recommend Babbel!

Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform

Audio, Custom Keyboard, Design, Grammar, Service, Voices

positive, negative, positive, positive, positive, positive

Learning Platform - Audio - positive, Learning Platform - Custom Keyboard - negative, Learning Platform - Design - positive, Learning Platform - Grammar - positive, Learning Platform - Service - positive, Learning Platform - Voices - positive

### USER:Great service, decent app, UPDATE: They’ve just addressed my biggest complaint from below—no more custom keyboard. It switches to the stock keyboard of the language you’re learning, and my frustrating typos are gone. Love it! Updated the design too, and it’s look cleaner and more legible. Nearly perfect now! , , Five stars for Babbel the service, three stars for the app. I’ve been using Duolingo for a couple years and started Babbel a couple months ago. The lessons feel both more natural and in-depth compared to Duo. They dig deep into the mechanics of the grammar in a super helpful—and approachable—way. And I can’t overstate how much more useful the audio is here, with actual human, natural-sounding voices, in contrast to Duo’s robo voices. The app could use a little love though. My biggest gripe is the custom keyboard. Please just let us use the system keyboard. I’m prone to so many more errors with the custom board, and it leads to incorrect answers due to typos. Less urgently, the design just feels a little dated overall. A dark mode feels overdue as well. But overall, highly, highly recommend Babbel! ### ASSISTANT: Learning Platform - Audio - positive, Learning Platform - Custom Keyboard - negative, Learning Platform - Design - positive, Learning Platform - Grammar - positive, Learning Platform - Service - positive, Learning Platform - Voices - positive )))

### Review: title: Great service, decent app, content: UPDATE: They’ve just addressed my biggest complaint from below—no more custom keyboard. It switches to the stock keyboard of the language you’re learning, and my frustrating typos are gone. Love it! Updated the design too, and it’s look cleaner and more legible. Nearly perfect now! , , Five stars for Babbel the service, three stars for the app. I’ve been using Duolingo for a couple years and started Babbel a couple months ago. The lessons feel both more natural and in-depth compared to Duo. They dig deep into the mechanics of the grammar in a super helpful—and approachable—way. And I can’t overstate how much more useful the audio is here, with actual human, natural-sounding voices, in contrast to Duo’s robo voices. The app could use a little love though. My biggest gripe is the custom keyboard. Please just let us use the system keyboard. I’m prone to so many more errors with the custom board, and it leads to incorrect answers due to typos. Less urgently, the design just feels a little dated overall. A dark mode feels overdue as well. But overall, highly, highly recommend Babbel! ### Analysis: categories: Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, aspects: Audio, Custom Keyboard, Design, Grammar, Service, Voices, sentiments: positive, negative, positive, positive, positive, positive )))

### Review: title: Great service, decent app, content: UPDATE: They’ve just addressed my biggest complaint from below—no more custom keyboard. It switches to the stock keyboard of the language you’re learning, and my frustrating typos are gone. Love it! Updated the design too, and it’s look cleaner and more legible. Nearly perfect now! , , Five stars for Babbel the service, three stars for the app. I’ve been using Duolingo for a couple years and started Babbel a couple months ago. The lessons feel both more natural and in-depth compared to Duo. They dig deep into the mechanics of the grammar in a super helpful—and approachable—way. And I can’t overstate how much more useful the audio is here, with actual human, natural-sounding voices, in contrast to Duo’s robo voices. The app could use a little love though. My biggest gripe is the custom keyboard. Please just let us use the system keyboard. I’m prone to so many more errors with the custom board, and it leads to incorrect answers due to typos. Less urgently, the design just feels a little dated overall. A dark mode feels overdue as well. But overall, highly, highly recommend Babbel! ### Analysis: categories: (Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform, Learning Platform) aspects: (Audio, Custom Keyboard, Design, Grammar, Service, Voices) sentiments: (positive, negative, positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great service, decent app, UPDATE: They’ve just addressed my biggest complaint from below—no more custom keyboard. It switches to the stock keyboard of the language you’re learning, and my frustrating typos are gone. Love it! Updated the design too, and it’s look cleaner and more legible. Nearly perfect now! , , Five stars for Babbel the service, three stars for the app. I’ve been using Duolingo for a couple years and started Babbel a couple months ago. The lessons feel both more natural and in-depth compared to Duo. They dig deep into the mechanics of the grammar in a super helpful—and approachable—way. And I can’t overstate how much more useful the audio is here, with actual human, natural-sounding voices, in contrast to Duo’s robo voices. The app could use a little love though. My biggest gripe is the custom keyboard. Please just let us use the system keyboard. I’m prone to so many more errors with the custom board, and it leads to incorrect answers due to typos. Less urgently, the design just feels a little dated overall. A dark mode feels overdue as well. But overall, highly, highly recommend Babbel! Output: Learning Platform - Audio - positive, Learning Platform - Custom Keyboard - negative, Learning Platform - Design - positive, Learning Platform - Grammar - positive, Learning Platform - Service - positive, Learning Platform - Voices - positive $$$

annoying bugs or glitches

i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened. same thing happened when the slider came out. my main account doesn’t have it but my spam does. i don’t understand why this is happening but it’s really annoying because i don’t get why instagram would give one of my accounts things and not give my other account the same things. and you wanna know something else? the exact same thing happened with the question stickers. i’ve honestly tried to do so many things but nothing has worked. a lot of people i know as well don’t have one thing out of the three but i don’t know anyone that doesn’t have all three like me. i just want to know when this bug or glitch will be fixed because it’s pretty annoying. i gave this 5 stars because everything else is fine, EXCEPT FOR THIS.

App, App

Functionality, Functionality

Neutral, Negative

App - Bugs/Glitches - Negative

### USER:annoying bugs or glitches, i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened. same thing happened when the slider came out. my main account doesn’t have it but my spam does. i don’t understand why this is happening but it’s really annoying because i don’t get why instagram would give one of my accounts things and not give my other account the same things. and you wanna know something else? the exact same thing happened with the question stickers. i’ve honestly tried to do so many things but nothing has worked. a lot of people i know as well don’t have one thing out of the three but i don’t know anyone that doesn’t have all three like me. i just want to know when this bug or glitch will be fixed because it’s pretty annoying. i gave this 5 stars because everything else is fine, EXCEPT FOR THIS. ### ASSISTANT: App - Bugs/Glitches - Negative )))

### Review: title: annoying bugs or glitches, content: i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened. same thing happened when the slider came out. my main account doesn’t have it but my spam does. i don’t understand why this is happening but it’s really annoying because i don’t get why instagram would give one of my accounts things and not give my other account the same things. and you wanna know something else? the exact same thing happened with the question stickers. i’ve honestly tried to do so many things but nothing has worked. a lot of people i know as well don’t have one thing out of the three but i don’t know anyone that doesn’t have all three like me. i just want to know when this bug or glitch will be fixed because it’s pretty annoying. i gave this 5 stars because everything else is fine, EXCEPT FOR THIS. ### Analysis: categories: App, App, aspects: Functionality, Functionality, sentiments: Neutral, Negative )))

### Review: title: annoying bugs or glitches, content: i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened. same thing happened when the slider came out. my main account doesn’t have it but my spam does. i don’t understand why this is happening but it’s really annoying because i don’t get why instagram would give one of my accounts things and not give my other account the same things. and you wanna know something else? the exact same thing happened with the question stickers. i’ve honestly tried to do so many things but nothing has worked. a lot of people i know as well don’t have one thing out of the three but i don’t know anyone that doesn’t have all three like me. i just want to know when this bug or glitch will be fixed because it’s pretty annoying. i gave this 5 stars because everything else is fine, EXCEPT FOR THIS. ### Analysis: categories: (App, App) aspects: (Functionality, Functionality) sentiments: (Neutral, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: annoying bugs or glitches, i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened. same thing happened when the slider came out. my main account doesn’t have it but my spam does. i don’t understand why this is happening but it’s really annoying because i don’t get why instagram would give one of my accounts things and not give my other account the same things. and you wanna know something else? the exact same thing happened with the question stickers. i’ve honestly tried to do so many things but nothing has worked. a lot of people i know as well don’t have one thing out of the three but i don’t know anyone that doesn’t have all three like me. i just want to know when this bug or glitch will be fixed because it’s pretty annoying. i gave this 5 stars because everything else is fine, EXCEPT FOR THIS. Output: App - Bugs/Glitches - Negative $$$

Non functional app

App navigates and has a feel of a desktop site trying to run on a mobile device. I thought that would improve after the iOS 13 update, but we are now at 14 and the app has still not changed. The version for iOS 12 was much better. An example is trying to go directly to reading product reviews. If you tap on the star-ratings to go to the review section, it loads back to the top of the product page. If you try taping on the numbered rating hyperlink, nothing happens. Filtering searches makes products disappear from the search results(eg;by price). You cant swipe through product images, you have to click on each pic twice to see the next picture. Using iPad Air A1566.

Navigation, App UI, Search, Product Page

Functionality, Design, Functionality, Functionality

Negative, Negative, Negative, Negative

Navigation Functionality - Negative, App UI - Design - Negative, Search - Functionality - Negative, Product Page - Functionality - Negative

### USER:Non functional app, App navigates and has a feel of a desktop site trying to run on a mobile device. I thought that would improve after the iOS 13 update, but we are now at 14 and the app has still not changed. The version for iOS 12 was much better. An example is trying to go directly to reading product reviews. If you tap on the star-ratings to go to the review section, it loads back to the top of the product page. If you try taping on the numbered rating hyperlink, nothing happens. Filtering searches makes products disappear from the search results(eg;by price). You cant swipe through product images, you have to click on each pic twice to see the next picture. Using iPad Air A1566. ### ASSISTANT: Navigation Functionality - Negative, App UI - Design - Negative, Search - Functionality - Negative, Product Page - Functionality - Negative )))

### Review: title: Non functional app, content: App navigates and has a feel of a desktop site trying to run on a mobile device. I thought that would improve after the iOS 13 update, but we are now at 14 and the app has still not changed. The version for iOS 12 was much better. An example is trying to go directly to reading product reviews. If you tap on the star-ratings to go to the review section, it loads back to the top of the product page. If you try taping on the numbered rating hyperlink, nothing happens. Filtering searches makes products disappear from the search results(eg;by price). You cant swipe through product images, you have to click on each pic twice to see the next picture. Using iPad Air A1566. ### Analysis: categories: Navigation, App UI, Search, Product Page, aspects: Functionality, Design, Functionality, Functionality, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Non functional app, content: App navigates and has a feel of a desktop site trying to run on a mobile device. I thought that would improve after the iOS 13 update, but we are now at 14 and the app has still not changed. The version for iOS 12 was much better. An example is trying to go directly to reading product reviews. If you tap on the star-ratings to go to the review section, it loads back to the top of the product page. If you try taping on the numbered rating hyperlink, nothing happens. Filtering searches makes products disappear from the search results(eg;by price). You cant swipe through product images, you have to click on each pic twice to see the next picture. Using iPad Air A1566. ### Analysis: categories: ( Navigation, App UI, Search, Product Page) aspects: (Functionality, Design, Functionality, Functionality) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Non functional app, App navigates and has a feel of a desktop site trying to run on a mobile device. I thought that would improve after the iOS 13 update, but we are now at 14 and the app has still not changed. The version for iOS 12 was much better. An example is trying to go directly to reading product reviews. If you tap on the star-ratings to go to the review section, it loads back to the top of the product page. If you try taping on the numbered rating hyperlink, nothing happens. Filtering searches makes products disappear from the search results(eg;by price). You cant swipe through product images, you have to click on each pic twice to see the next picture. Using iPad Air A1566. Output: Navigation Functionality - Negative, App UI - Design - Negative, Search - Functionality - Negative, Product Page - Functionality - Negative $$$

Reconsider Prime use in the Future

It’s honestly getting someone to help when you’re in dire need for an item. You get email, text and push notifications that an item arrives but check literally a minute later and there is absolutely nothing in the mailbox. I talked to CSR and they weren’t the least bit of help, considering they sounded like they were from Manila and using an American name to adapt., , I work nights from home. So, it was supposed to be convenient for me. Lately, it’s been very touch and go. They also do not make it easy to change the prime plan to add family members for shipping capabilities.

Support, Shipping, Account

Helpfulness, Reliability, Family Sharing

negative, negative, neutral

Support Helpfulness - negative, Shipping - Reliability - negative, Account - Family Sharing - neutral

### USER:Reconsider Prime use in the Future, It’s honestly getting someone to help when you’re in dire need for an item. You get email, text and push notifications that an item arrives but check literally a minute later and there is absolutely nothing in the mailbox. I talked to CSR and they weren’t the least bit of help, considering they sounded like they were from Manila and using an American name to adapt., , I work nights from home. So, it was supposed to be convenient for me. Lately, it’s been very touch and go. They also do not make it easy to change the prime plan to add family members for shipping capabilities. ### ASSISTANT: Support Helpfulness - negative, Shipping - Reliability - negative, Account - Family Sharing - neutral )))

### Review: title: Reconsider Prime use in the Future, content: It’s honestly getting someone to help when you’re in dire need for an item. You get email, text and push notifications that an item arrives but check literally a minute later and there is absolutely nothing in the mailbox. I talked to CSR and they weren’t the least bit of help, considering they sounded like they were from Manila and using an American name to adapt., , I work nights from home. So, it was supposed to be convenient for me. Lately, it’s been very touch and go. They also do not make it easy to change the prime plan to add family members for shipping capabilities. ### Analysis: categories: Support, Shipping, Account, aspects: Helpfulness, Reliability, Family Sharing, sentiments: negative, negative, neutral )))

### Review: title: Reconsider Prime use in the Future, content: It’s honestly getting someone to help when you’re in dire need for an item. You get email, text and push notifications that an item arrives but check literally a minute later and there is absolutely nothing in the mailbox. I talked to CSR and they weren’t the least bit of help, considering they sounded like they were from Manila and using an American name to adapt., , I work nights from home. So, it was supposed to be convenient for me. Lately, it’s been very touch and go. They also do not make it easy to change the prime plan to add family members for shipping capabilities. ### Analysis: categories: ( Support, Shipping, Account) aspects: (Helpfulness, Reliability, Family Sharing) sentiments: (negative, negative, neutral) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Reconsider Prime use in the Future, It’s honestly getting someone to help when you’re in dire need for an item. You get email, text and push notifications that an item arrives but check literally a minute later and there is absolutely nothing in the mailbox. I talked to CSR and they weren’t the least bit of help, considering they sounded like they were from Manila and using an American name to adapt., , I work nights from home. So, it was supposed to be convenient for me. Lately, it’s been very touch and go. They also do not make it easy to change the prime plan to add family members for shipping capabilities. Output: Support Helpfulness - negative, Shipping - Reliability - negative, Account - Family Sharing - neutral $$$

Meta verified doesn’t work

I have paid to verify both my instagram and my Facebook. When I go through the identification process it stops me at the two factor authentication. I have this both enabled on my Facebook and my Instagram. I have every authentication enabled from phone, to authentication app, to what’s app etc. it still does not detect it’s turned on. When I turned it off and back on it asked to verify my name and profile photo. I do then I get an error that says “page isn’t available right now. This may be because of a technical error that we’re working on to get fixed. Try reloading the page.” I reload and the same error occurs and I have to force quit the app to get instagram to open again. I have shook my phone so many times and reported the error and attached screenshots and the issue still remains. I keep getting messages on instagram please verify your identity to finish signing up for meta verified but your app won’t let me. There is no way to talk to customer support when you’re trying to sign up. You can only talk once you’re signed up. That’s unhelpful. If you’re trying to generate revenue have a place where people who want to pay to get verified receive customer service help. You’re loosing revenue because your system is not working for people who want to sign up for meta verification.

App, App, App, App

Meta Verified, Verification, Customer Service, Sign-up

Negative, Negative, Negative, Negative

Functionality - Meta Verification - Negative, Customer Service - Availability - Negative, Functionality - Authentication - Negative

### USER:Meta verified doesn’t work, I have paid to verify both my instagram and my Facebook. When I go through the identification process it stops me at the two factor authentication. I have this both enabled on my Facebook and my Instagram. I have every authentication enabled from phone, to authentication app, to what’s app etc. it still does not detect it’s turned on. When I turned it off and back on it asked to verify my name and profile photo. I do then I get an error that says “page isn’t available right now. This may be because of a technical error that we’re working on to get fixed. Try reloading the page.” I reload and the same error occurs and I have to force quit the app to get instagram to open again. I have shook my phone so many times and reported the error and attached screenshots and the issue still remains. I keep getting messages on instagram please verify your identity to finish signing up for meta verified but your app won’t let me. There is no way to talk to customer support when you’re trying to sign up. You can only talk once you’re signed up. That’s unhelpful. If you’re trying to generate revenue have a place where people who want to pay to get verified receive customer service help. You’re loosing revenue because your system is not working for people who want to sign up for meta verification. ### ASSISTANT: Functionality - Meta Verification - Negative, Customer Service - Availability - Negative, Functionality - Authentication - Negative )))

### Review: title: Meta verified doesn’t work, content: I have paid to verify both my instagram and my Facebook. When I go through the identification process it stops me at the two factor authentication. I have this both enabled on my Facebook and my Instagram. I have every authentication enabled from phone, to authentication app, to what’s app etc. it still does not detect it’s turned on. When I turned it off and back on it asked to verify my name and profile photo. I do then I get an error that says “page isn’t available right now. This may be because of a technical error that we’re working on to get fixed. Try reloading the page.” I reload and the same error occurs and I have to force quit the app to get instagram to open again. I have shook my phone so many times and reported the error and attached screenshots and the issue still remains. I keep getting messages on instagram please verify your identity to finish signing up for meta verified but your app won’t let me. There is no way to talk to customer support when you’re trying to sign up. You can only talk once you’re signed up. That’s unhelpful. If you’re trying to generate revenue have a place where people who want to pay to get verified receive customer service help. You’re loosing revenue because your system is not working for people who want to sign up for meta verification. ### Analysis: categories: App, App, App, App, aspects: Meta Verified, Verification, Customer Service, Sign-up, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Meta verified doesn’t work, content: I have paid to verify both my instagram and my Facebook. When I go through the identification process it stops me at the two factor authentication. I have this both enabled on my Facebook and my Instagram. I have every authentication enabled from phone, to authentication app, to what’s app etc. it still does not detect it’s turned on. When I turned it off and back on it asked to verify my name and profile photo. I do then I get an error that says “page isn’t available right now. This may be because of a technical error that we’re working on to get fixed. Try reloading the page.” I reload and the same error occurs and I have to force quit the app to get instagram to open again. I have shook my phone so many times and reported the error and attached screenshots and the issue still remains. I keep getting messages on instagram please verify your identity to finish signing up for meta verified but your app won’t let me. There is no way to talk to customer support when you’re trying to sign up. You can only talk once you’re signed up. That’s unhelpful. If you’re trying to generate revenue have a place where people who want to pay to get verified receive customer service help. You’re loosing revenue because your system is not working for people who want to sign up for meta verification. ### Analysis: categories: (App, App, App, App) aspects: (Meta Verified, Verification, Customer Service, Sign-up) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Meta verified doesn’t work, I have paid to verify both my instagram and my Facebook. When I go through the identification process it stops me at the two factor authentication. I have this both enabled on my Facebook and my Instagram. I have every authentication enabled from phone, to authentication app, to what’s app etc. it still does not detect it’s turned on. When I turned it off and back on it asked to verify my name and profile photo. I do then I get an error that says “page isn’t available right now. This may be because of a technical error that we’re working on to get fixed. Try reloading the page.” I reload and the same error occurs and I have to force quit the app to get instagram to open again. I have shook my phone so many times and reported the error and attached screenshots and the issue still remains. I keep getting messages on instagram please verify your identity to finish signing up for meta verified but your app won’t let me. There is no way to talk to customer support when you’re trying to sign up. You can only talk once you’re signed up. That’s unhelpful. If you’re trying to generate revenue have a place where people who want to pay to get verified receive customer service help. You’re loosing revenue because your system is not working for people who want to sign up for meta verification. Output: Functionality - Meta Verification - Negative, Customer Service - Availability - Negative, Functionality - Authentication - Negative $$$

Learning German

This app is fantastic!!!! Moved to Germany from the US recently and I have learned so much about the German language. The flow of the curriculum fosters a positive learning platform. I have learned more in the last 7 months than I did paying a private tutor. However, one small issue (reason for the 4 star review), in the writing portion of the lesson the app does not recognize that my keyboard on iPad & laptop is US. So, for the German B (In Strasse - B) it does not autocorrect or allow for the extra letter. So those answers were counted wrong. All other punctuation is autocorrected. Please advise if there is a setting change.

Education, Education, Usability

Curriculum, Tutor, Autocorrect

Positive, Positive, Negative

Education - Curriculum - Positive, Education - Tutor - Positive, Usability - Autocorrect - Negative

### USER:Learning German, This app is fantastic!!!! Moved to Germany from the US recently and I have learned so much about the German language. The flow of the curriculum fosters a positive learning platform. I have learned more in the last 7 months than I did paying a private tutor. However, one small issue (reason for the 4 star review), in the writing portion of the lesson the app does not recognize that my keyboard on iPad & laptop is US. So, for the German B (In Strasse - B) it does not autocorrect or allow for the extra letter. So those answers were counted wrong. All other punctuation is autocorrected. Please advise if there is a setting change. ### ASSISTANT: Education - Curriculum - Positive, Education - Tutor - Positive, Usability - Autocorrect - Negative )))

### Review: title: Learning German, content: This app is fantastic!!!! Moved to Germany from the US recently and I have learned so much about the German language. The flow of the curriculum fosters a positive learning platform. I have learned more in the last 7 months than I did paying a private tutor. However, one small issue (reason for the 4 star review), in the writing portion of the lesson the app does not recognize that my keyboard on iPad & laptop is US. So, for the German B (In Strasse - B) it does not autocorrect or allow for the extra letter. So those answers were counted wrong. All other punctuation is autocorrected. Please advise if there is a setting change. ### Analysis: categories: Education, Education, Usability, aspects: Curriculum, Tutor, Autocorrect, sentiments: Positive, Positive, Negative )))

### Review: title: Learning German, content: This app is fantastic!!!! Moved to Germany from the US recently and I have learned so much about the German language. The flow of the curriculum fosters a positive learning platform. I have learned more in the last 7 months than I did paying a private tutor. However, one small issue (reason for the 4 star review), in the writing portion of the lesson the app does not recognize that my keyboard on iPad & laptop is US. So, for the German B (In Strasse - B) it does not autocorrect or allow for the extra letter. So those answers were counted wrong. All other punctuation is autocorrected. Please advise if there is a setting change. ### Analysis: categories: (Education, Education, Usability) aspects: (Curriculum, Tutor, Autocorrect) sentiments: (Positive, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Learning German, This app is fantastic!!!! Moved to Germany from the US recently and I have learned so much about the German language. The flow of the curriculum fosters a positive learning platform. I have learned more in the last 7 months than I did paying a private tutor. However, one small issue (reason for the 4 star review), in the writing portion of the lesson the app does not recognize that my keyboard on iPad & laptop is US. So, for the German B (In Strasse - B) it does not autocorrect or allow for the extra letter. So those answers were counted wrong. All other punctuation is autocorrected. Please advise if there is a setting change. Output: Education - Curriculum - Positive, Education - Tutor - Positive, Usability - Autocorrect - Negative $$$

WhatsApp: My safe space

I looooovvve WhatsApp, it’s my safe space. Not only it help me stay tune with my friends and family which I spend many hours of my day talking to but also with its story feature, it helps me share moments with them as well now the only thing is that I wish they could last longer like I could be able to post longer than 30s videos(Like can we even have a WhatsApp TV 📺 or be able to go live on WhatsApp? Lol). Another thing is that I wish I could log out of my account sometimes instead of deleting the app from my phone if I wanted to be off for a moment. So longer videos and a long out button switch and Boom, this app will be a 5 stars ⭐️ for me

App, App, App

Story feature, Video duration, Logout feature

positive, negative, negative

App - Story feature - positive, App - Video duration - negative, App - Logout feature - negative

### USER:WhatsApp: My safe space, I looooovvve WhatsApp, it’s my safe space. Not only it help me stay tune with my friends and family which I spend many hours of my day talking to but also with its story feature, it helps me share moments with them as well now the only thing is that I wish they could last longer like I could be able to post longer than 30s videos(Like can we even have a WhatsApp TV 📺 or be able to go live on WhatsApp? Lol). Another thing is that I wish I could log out of my account sometimes instead of deleting the app from my phone if I wanted to be off for a moment. So longer videos and a long out button switch and Boom, this app will be a 5 stars ⭐️ for me ### ASSISTANT: App - Story feature - positive, App - Video duration - negative, App - Logout feature - negative )))

### Review: title: WhatsApp: My safe space, content: I looooovvve WhatsApp, it’s my safe space. Not only it help me stay tune with my friends and family which I spend many hours of my day talking to but also with its story feature, it helps me share moments with them as well now the only thing is that I wish they could last longer like I could be able to post longer than 30s videos(Like can we even have a WhatsApp TV 📺 or be able to go live on WhatsApp? Lol). Another thing is that I wish I could log out of my account sometimes instead of deleting the app from my phone if I wanted to be off for a moment. So longer videos and a long out button switch and Boom, this app will be a 5 stars ⭐️ for me ### Analysis: categories: App, App, App, aspects: Story feature, Video duration, Logout feature, sentiments: positive, negative, negative )))

### Review: title: WhatsApp: My safe space, content: I looooovvve WhatsApp, it’s my safe space. Not only it help me stay tune with my friends and family which I spend many hours of my day talking to but also with its story feature, it helps me share moments with them as well now the only thing is that I wish they could last longer like I could be able to post longer than 30s videos(Like can we even have a WhatsApp TV 📺 or be able to go live on WhatsApp? Lol). Another thing is that I wish I could log out of my account sometimes instead of deleting the app from my phone if I wanted to be off for a moment. So longer videos and a long out button switch and Boom, this app will be a 5 stars ⭐️ for me ### Analysis: categories: (App, App, App) aspects: (Story feature, Video duration, Logout feature) sentiments: (positive, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp: My safe space, I looooovvve WhatsApp, it’s my safe space. Not only it help me stay tune with my friends and family which I spend many hours of my day talking to but also with its story feature, it helps me share moments with them as well now the only thing is that I wish they could last longer like I could be able to post longer than 30s videos(Like can we even have a WhatsApp TV 📺 or be able to go live on WhatsApp? Lol). Another thing is that I wish I could log out of my account sometimes instead of deleting the app from my phone if I wanted to be off for a moment. So longer videos and a long out button switch and Boom, this app will be a 5 stars ⭐️ for me Output: App - Story feature - positive, App - Video duration - negative, App - Logout feature - negative $$$

broken forms and prompts throughout

Someone forgot to test the software. Tsk, tsk. The app would be decent if not full of forms that have required closed-ended questions with response options that never render. Or my personal favorite: The prompts for location (not actually optional, by the way — app won't let you see a doc without it), mic and video access pre-empt one another so quickly that they cannot be answered. It looks like a lot was invested in visual design, less so in functional design and quality assurance. Unfortunately you can't use screenshots to get care., , Update: Removed a star. My first visit was canceled because it took me (literally) 30 seconds to open the app and get past the mic permissions prompt. Are your customers computers or people?

Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality

Form, Prompts, Location, Microphone, Video, Design (visual), Design (functional), Quality assurance, Screenshot

Negative, Negative, Negative, Negative, Negative, Neutral, Negative, Negative, Negative

Functionality - Form - Negative, Functionality - Prompts - Negative, Functionality - Location - Negative, Functionality - Microphone - Negative, Functionality - Video - Negative, Functionality - Design (visual) - Neutral, Functionality - Design (functional) - Negative, Functionality - Quality assurance - Negative, Functionality - Screenshot - Negative

### USER:broken forms and prompts throughout, Someone forgot to test the software. Tsk, tsk. The app would be decent if not full of forms that have required closed-ended questions with response options that never render. Or my personal favorite: The prompts for location (not actually optional, by the way — app won't let you see a doc without it), mic and video access pre-empt one another so quickly that they cannot be answered. It looks like a lot was invested in visual design, less so in functional design and quality assurance. Unfortunately you can't use screenshots to get care., , Update: Removed a star. My first visit was canceled because it took me (literally) 30 seconds to open the app and get past the mic permissions prompt. Are your customers computers or people? ### ASSISTANT: Functionality - Form - Negative, Functionality - Prompts - Negative, Functionality - Location - Negative, Functionality - Microphone - Negative, Functionality - Video - Negative, Functionality - Design (visual) - Neutral, Functionality - Design (functional) - Negative, Functionality - Quality assurance - Negative, Functionality - Screenshot - Negative )))

### Review: title: broken forms and prompts throughout, content: Someone forgot to test the software. Tsk, tsk. The app would be decent if not full of forms that have required closed-ended questions with response options that never render. Or my personal favorite: The prompts for location (not actually optional, by the way — app won't let you see a doc without it), mic and video access pre-empt one another so quickly that they cannot be answered. It looks like a lot was invested in visual design, less so in functional design and quality assurance. Unfortunately you can't use screenshots to get care., , Update: Removed a star. My first visit was canceled because it took me (literally) 30 seconds to open the app and get past the mic permissions prompt. Are your customers computers or people? ### Analysis: categories: Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, aspects: Form, Prompts, Location, Microphone, Video, Design (visual), Design (functional), Quality assurance, Screenshot, sentiments: Negative, Negative, Negative, Negative, Negative, Neutral, Negative, Negative, Negative )))

### Review: title: broken forms and prompts throughout, content: Someone forgot to test the software. Tsk, tsk. The app would be decent if not full of forms that have required closed-ended questions with response options that never render. Or my personal favorite: The prompts for location (not actually optional, by the way — app won't let you see a doc without it), mic and video access pre-empt one another so quickly that they cannot be answered. It looks like a lot was invested in visual design, less so in functional design and quality assurance. Unfortunately you can't use screenshots to get care., , Update: Removed a star. My first visit was canceled because it took me (literally) 30 seconds to open the app and get past the mic permissions prompt. Are your customers computers or people? ### Analysis: categories: (Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality, Functionality) aspects: (Form, Prompts, Location, Microphone, Video, Design (visual), Design (functional), Quality assurance, Screenshot) sentiments: (Negative, Negative, Negative, Negative, Negative, Neutral, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: broken forms and prompts throughout, Someone forgot to test the software. Tsk, tsk. The app would be decent if not full of forms that have required closed-ended questions with response options that never render. Or my personal favorite: The prompts for location (not actually optional, by the way — app won't let you see a doc without it), mic and video access pre-empt one another so quickly that they cannot be answered. It looks like a lot was invested in visual design, less so in functional design and quality assurance. Unfortunately you can't use screenshots to get care., , Update: Removed a star. My first visit was canceled because it took me (literally) 30 seconds to open the app and get past the mic permissions prompt. Are your customers computers or people? Output: Functionality - Form - Negative, Functionality - Prompts - Negative, Functionality - Location - Negative, Functionality - Microphone - Negative, Functionality - Video - Negative, Functionality - Design (visual) - Neutral, Functionality - Design (functional) - Negative, Functionality - Quality assurance - Negative, Functionality - Screenshot - Negative $$$

Mixed messages

I have avoided instagram for a very long time and preferred facebook due to the fact that instagram was more limited . It is mainly just for pics which im not always about . However i finally decided to give it a try and discovered that i never missed out on anything . The bit that really frustrates me is that i still cannot add music to my posts . I don't know why but all i know surely is that it is further enforcing me to not like the app . The only thing that is comforting me about the app is that many others are encountering this very same issue ! Why don't we all have this function ?! Fix this instagram ! This issue has gone far overdue! And with the new updates with the following tab or whatever that i heard is being taken off is further frustrating the users . Get on this instagram or business for you might decrease . The only positive thing i can say about the app is i like the new dark mode feature . Other than that I really dont care for this app . Just when i started using it ... sad .

App Features, App Features

Music sharing, Dark mode

Negative, Positive

App Features - Music sharing - Negative, App Features - Dark mode - Positive

### USER:Mixed messages, I have avoided instagram for a very long time and preferred facebook due to the fact that instagram was more limited . It is mainly just for pics which im not always about . However i finally decided to give it a try and discovered that i never missed out on anything . The bit that really frustrates me is that i still cannot add music to my posts . I don't know why but all i know surely is that it is further enforcing me to not like the app . The only thing that is comforting me about the app is that many others are encountering this very same issue ! Why don't we all have this function ?! Fix this instagram ! This issue has gone far overdue! And with the new updates with the following tab or whatever that i heard is being taken off is further frustrating the users . Get on this instagram or business for you might decrease . The only positive thing i can say about the app is i like the new dark mode feature . Other than that I really dont care for this app . Just when i started using it ... sad . ### ASSISTANT: App Features - Music sharing - Negative, App Features - Dark mode - Positive )))

### Review: title: Mixed messages, content: I have avoided instagram for a very long time and preferred facebook due to the fact that instagram was more limited . It is mainly just for pics which im not always about . However i finally decided to give it a try and discovered that i never missed out on anything . The bit that really frustrates me is that i still cannot add music to my posts . I don't know why but all i know surely is that it is further enforcing me to not like the app . The only thing that is comforting me about the app is that many others are encountering this very same issue ! Why don't we all have this function ?! Fix this instagram ! This issue has gone far overdue! And with the new updates with the following tab or whatever that i heard is being taken off is further frustrating the users . Get on this instagram or business for you might decrease . The only positive thing i can say about the app is i like the new dark mode feature . Other than that I really dont care for this app . Just when i started using it ... sad . ### Analysis: categories: App Features, App Features, aspects: Music sharing, Dark mode, sentiments: Negative, Positive )))

### Review: title: Mixed messages, content: I have avoided instagram for a very long time and preferred facebook due to the fact that instagram was more limited . It is mainly just for pics which im not always about . However i finally decided to give it a try and discovered that i never missed out on anything . The bit that really frustrates me is that i still cannot add music to my posts . I don't know why but all i know surely is that it is further enforcing me to not like the app . The only thing that is comforting me about the app is that many others are encountering this very same issue ! Why don't we all have this function ?! Fix this instagram ! This issue has gone far overdue! And with the new updates with the following tab or whatever that i heard is being taken off is further frustrating the users . Get on this instagram or business for you might decrease . The only positive thing i can say about the app is i like the new dark mode feature . Other than that I really dont care for this app . Just when i started using it ... sad . ### Analysis: categories: (App Features, App Features) aspects: (Music sharing, Dark mode) sentiments: (Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Mixed messages, I have avoided instagram for a very long time and preferred facebook due to the fact that instagram was more limited . It is mainly just for pics which im not always about . However i finally decided to give it a try and discovered that i never missed out on anything . The bit that really frustrates me is that i still cannot add music to my posts . I don't know why but all i know surely is that it is further enforcing me to not like the app . The only thing that is comforting me about the app is that many others are encountering this very same issue ! Why don't we all have this function ?! Fix this instagram ! This issue has gone far overdue! And with the new updates with the following tab or whatever that i heard is being taken off is further frustrating the users . Get on this instagram or business for you might decrease . The only positive thing i can say about the app is i like the new dark mode feature . Other than that I really dont care for this app . Just when i started using it ... sad . Output: App Features - Music sharing - Negative, App Features - Dark mode - Positive $$$

Icons & the black screen to access photos or microphone

So when I accidentally hit the photo icon it takes me to a black screen now all the time there’s not a way to arrow over to exit get out of that screen so I have to delete the whole app just so I can get back to the app. When I reload the app the three icons at the top are no longer there; those icon are at the bottom now, which I thought was the old way app appeared. I downloaded several times, but there is only a paper airplane at top right on the home page, with the other icons (heart❤️ and plus sign in a box) are at the bottom. Additionally, ”Interactions” are no longer under “Activity” and I only have three icons at middle of page-photos, movie/right arrow symbol, and person in a box; I don’t have the “reels” icon where one would see how many views a reel received. I don’t see “updates” in the App Store. Ok-it seems the icons at top update just by going into Settings, even if I don’t change anything. However, no getting out of some versions of black which is to access photos, or phone as well, as I recall., , Also, I often don’t get sound in “Stories;” although it sometimes comes in when I press volume buttons up or down and tap screen.

Interface, Interface, Functionality, Functionality

Icons, Navigation, Photos, Audio

negative, negative, negative, negative

User Interface - Icon Placement - Negative, User Interface - Navigation - Negative, User Interface - Icon Placement - Positive, User Interface - Navigation - Positive, Functionality - Sound - Negative

### USER:Icons & the black screen to access photos or microphone, So when I accidentally hit the photo icon it takes me to a black screen now all the time there’s not a way to arrow over to exit get out of that screen so I have to delete the whole app just so I can get back to the app. When I reload the app the three icons at the top are no longer there; those icon are at the bottom now, which I thought was the old way app appeared. I downloaded several times, but there is only a paper airplane at top right on the home page, with the other icons (heart❤️ and plus sign in a box) are at the bottom. Additionally, ”Interactions” are no longer under “Activity” and I only have three icons at middle of page-photos, movie/right arrow symbol, and person in a box; I don’t have the “reels” icon where one would see how many views a reel received. I don’t see “updates” in the App Store. Ok-it seems the icons at top update just by going into Settings, even if I don’t change anything. However, no getting out of some versions of black which is to access photos, or phone as well, as I recall., , Also, I often don’t get sound in “Stories;” although it sometimes comes in when I press volume buttons up or down and tap screen. ### ASSISTANT: User Interface - Icon Placement - Negative, User Interface - Navigation - Negative, User Interface - Icon Placement - Positive, User Interface - Navigation - Positive, Functionality - Sound - Negative )))

### Review: title: Icons & the black screen to access photos or microphone, content: So when I accidentally hit the photo icon it takes me to a black screen now all the time there’s not a way to arrow over to exit get out of that screen so I have to delete the whole app just so I can get back to the app. When I reload the app the three icons at the top are no longer there; those icon are at the bottom now, which I thought was the old way app appeared. I downloaded several times, but there is only a paper airplane at top right on the home page, with the other icons (heart❤️ and plus sign in a box) are at the bottom. Additionally, ”Interactions” are no longer under “Activity” and I only have three icons at middle of page-photos, movie/right arrow symbol, and person in a box; I don’t have the “reels” icon where one would see how many views a reel received. I don’t see “updates” in the App Store. Ok-it seems the icons at top update just by going into Settings, even if I don’t change anything. However, no getting out of some versions of black which is to access photos, or phone as well, as I recall., , Also, I often don’t get sound in “Stories;” although it sometimes comes in when I press volume buttons up or down and tap screen. ### Analysis: categories: Interface, Interface, Functionality, Functionality, aspects: Icons, Navigation, Photos, Audio, sentiments: negative, negative, negative, negative )))

### Review: title: Icons & the black screen to access photos or microphone, content: So when I accidentally hit the photo icon it takes me to a black screen now all the time there’s not a way to arrow over to exit get out of that screen so I have to delete the whole app just so I can get back to the app. When I reload the app the three icons at the top are no longer there; those icon are at the bottom now, which I thought was the old way app appeared. I downloaded several times, but there is only a paper airplane at top right on the home page, with the other icons (heart❤️ and plus sign in a box) are at the bottom. Additionally, ”Interactions” are no longer under “Activity” and I only have three icons at middle of page-photos, movie/right arrow symbol, and person in a box; I don’t have the “reels” icon where one would see how many views a reel received. I don’t see “updates” in the App Store. Ok-it seems the icons at top update just by going into Settings, even if I don’t change anything. However, no getting out of some versions of black which is to access photos, or phone as well, as I recall., , Also, I often don’t get sound in “Stories;” although it sometimes comes in when I press volume buttons up or down and tap screen. ### Analysis: categories: (Interface, Interface, Functionality, Functionality) aspects: (Icons, Navigation, Photos, Audio) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Icons & the black screen to access photos or microphone, So when I accidentally hit the photo icon it takes me to a black screen now all the time there’s not a way to arrow over to exit get out of that screen so I have to delete the whole app just so I can get back to the app. When I reload the app the three icons at the top are no longer there; those icon are at the bottom now, which I thought was the old way app appeared. I downloaded several times, but there is only a paper airplane at top right on the home page, with the other icons (heart❤️ and plus sign in a box) are at the bottom. Additionally, ”Interactions” are no longer under “Activity” and I only have three icons at middle of page-photos, movie/right arrow symbol, and person in a box; I don’t have the “reels” icon where one would see how many views a reel received. I don’t see “updates” in the App Store. Ok-it seems the icons at top update just by going into Settings, even if I don’t change anything. However, no getting out of some versions of black which is to access photos, or phone as well, as I recall., , Also, I often don’t get sound in “Stories;” although it sometimes comes in when I press volume buttons up or down and tap screen. Output: User Interface - Icon Placement - Negative, User Interface - Navigation - Negative, User Interface - Icon Placement - Positive, User Interface - Navigation - Positive, Functionality - Sound - Negative $$$

The worst place to order from!

I am a single mom of four boys. I got three of them tablets off this site/app and some other things. Spent 250$ with them. I NEVER GOT ANYTHING. The day it was supposed to be ordered I called and told them it wasn’t. They said oh it must have been mark delivered by accident give it till Tuesday. I knew at this point I wasn’t getting my sons stuff. But I have it till Tuesday. NOW THEY HAVE THE NERVE TO SAY I DONT GET A REFUND. And I can’t cancel my future orders. Like what!? At this point I’m livid but I get hung up on. I will never order from y’all ever again. And if you want to see that I have an income so you know I’m not just trying to get free stuff. I work at Walmart. I just want this company to know that you guys treat people like crap and you can’t even keep your promise on delivery them have the nerve to keep peoples money! You are all horrible. And I will be posting this on every type of social media I have.

Delivery, Delivery, Delivery

Service, Promise, Timeliness

negative, negative, negative

Delivery - Service - negative, Delivery - Promise - negative, Delivery - Timeliness - negative

### USER:The worst place to order from!, I am a single mom of four boys. I got three of them tablets off this site/app and some other things. Spent 250$ with them. I NEVER GOT ANYTHING. The day it was supposed to be ordered I called and told them it wasn’t. They said oh it must have been mark delivered by accident give it till Tuesday. I knew at this point I wasn’t getting my sons stuff. But I have it till Tuesday. NOW THEY HAVE THE NERVE TO SAY I DONT GET A REFUND. And I can’t cancel my future orders. Like what!? At this point I’m livid but I get hung up on. I will never order from y’all ever again. And if you want to see that I have an income so you know I’m not just trying to get free stuff. I work at Walmart. I just want this company to know that you guys treat people like crap and you can’t even keep your promise on delivery them have the nerve to keep peoples money! You are all horrible. And I will be posting this on every type of social media I have. ### ASSISTANT: Delivery - Service - negative, Delivery - Promise - negative, Delivery - Timeliness - negative )))

### Review: title: The worst place to order from!, content: I am a single mom of four boys. I got three of them tablets off this site/app and some other things. Spent 250$ with them. I NEVER GOT ANYTHING. The day it was supposed to be ordered I called and told them it wasn’t. They said oh it must have been mark delivered by accident give it till Tuesday. I knew at this point I wasn’t getting my sons stuff. But I have it till Tuesday. NOW THEY HAVE THE NERVE TO SAY I DONT GET A REFUND. And I can’t cancel my future orders. Like what!? At this point I’m livid but I get hung up on. I will never order from y’all ever again. And if you want to see that I have an income so you know I’m not just trying to get free stuff. I work at Walmart. I just want this company to know that you guys treat people like crap and you can’t even keep your promise on delivery them have the nerve to keep peoples money! You are all horrible. And I will be posting this on every type of social media I have. ### Analysis: categories: Delivery, Delivery, Delivery, aspects: Service, Promise, Timeliness, sentiments: negative, negative, negative )))

### Review: title: The worst place to order from!, content: I am a single mom of four boys. I got three of them tablets off this site/app and some other things. Spent 250$ with them. I NEVER GOT ANYTHING. The day it was supposed to be ordered I called and told them it wasn’t. They said oh it must have been mark delivered by accident give it till Tuesday. I knew at this point I wasn’t getting my sons stuff. But I have it till Tuesday. NOW THEY HAVE THE NERVE TO SAY I DONT GET A REFUND. And I can’t cancel my future orders. Like what!? At this point I’m livid but I get hung up on. I will never order from y’all ever again. And if you want to see that I have an income so you know I’m not just trying to get free stuff. I work at Walmart. I just want this company to know that you guys treat people like crap and you can’t even keep your promise on delivery them have the nerve to keep peoples money! You are all horrible. And I will be posting this on every type of social media I have. ### Analysis: categories: (Delivery, Delivery, Delivery) aspects: (Service, Promise, Timeliness) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: The worst place to order from!, I am a single mom of four boys. I got three of them tablets off this site/app and some other things. Spent 250$ with them. I NEVER GOT ANYTHING. The day it was supposed to be ordered I called and told them it wasn’t. They said oh it must have been mark delivered by accident give it till Tuesday. I knew at this point I wasn’t getting my sons stuff. But I have it till Tuesday. NOW THEY HAVE THE NERVE TO SAY I DONT GET A REFUND. And I can’t cancel my future orders. Like what!? At this point I’m livid but I get hung up on. I will never order from y’all ever again. And if you want to see that I have an income so you know I’m not just trying to get free stuff. I work at Walmart. I just want this company to know that you guys treat people like crap and you can’t even keep your promise on delivery them have the nerve to keep peoples money! You are all horrible. And I will be posting this on every type of social media I have. Output: Delivery - Service - negative, Delivery - Promise - negative, Delivery - Timeliness - negative $$$

One small problem in new update

I’m giving one star so they will hopefully see this:, Using one of the new boost potions, the one that temporarily upgrades your troop level to the maximum that your current laboratory level allows, it does work on the builder base, however, I noticed that there is a glitch in the fact that it does not actually increase the number of troops per camp. For a direct example that I experience, my current troop level for giants is lvl 6, and I used the potion so now it says that are lvl 8, and I know that at lvl 8 I should have 3 troops per camp, but I still only have 2. Then, when I attack, I noticed there is a UI glitch in the number of available troops. When I had picked giants for two army camps, it stacked 3 giant cards on one army camp but only 1 giant card for the second army camp. Then when I used all 4, it said I had 2 more left somehow, but I was unable to place them. Same thing happened for bombers. Hope you can clarify as to whether or not the potion in builder base actually increases the number of troops per camp, or not. If it does, hopefully it gets fixed soon. If it doesn’t, I don’t see a huge point in using such a potion for builder base.

Builder Base, Builder Base

Troop Level, Troop Availability

Negative, Negative

Builder Base - Troop Level - Negative, Builder Base - Troop Availability - Negative

### USER:One small problem in new update, I’m giving one star so they will hopefully see this:, Using one of the new boost potions, the one that temporarily upgrades your troop level to the maximum that your current laboratory level allows, it does work on the builder base, however, I noticed that there is a glitch in the fact that it does not actually increase the number of troops per camp. For a direct example that I experience, my current troop level for giants is lvl 6, and I used the potion so now it says that are lvl 8, and I know that at lvl 8 I should have 3 troops per camp, but I still only have 2. Then, when I attack, I noticed there is a UI glitch in the number of available troops. When I had picked giants for two army camps, it stacked 3 giant cards on one army camp but only 1 giant card for the second army camp. Then when I used all 4, it said I had 2 more left somehow, but I was unable to place them. Same thing happened for bombers. Hope you can clarify as to whether or not the potion in builder base actually increases the number of troops per camp, or not. If it does, hopefully it gets fixed soon. If it doesn’t, I don’t see a huge point in using such a potion for builder base. ### ASSISTANT: Builder Base - Troop Level - Negative, Builder Base - Troop Availability - Negative )))

### Review: title: One small problem in new update, content: I’m giving one star so they will hopefully see this:, Using one of the new boost potions, the one that temporarily upgrades your troop level to the maximum that your current laboratory level allows, it does work on the builder base, however, I noticed that there is a glitch in the fact that it does not actually increase the number of troops per camp. For a direct example that I experience, my current troop level for giants is lvl 6, and I used the potion so now it says that are lvl 8, and I know that at lvl 8 I should have 3 troops per camp, but I still only have 2. Then, when I attack, I noticed there is a UI glitch in the number of available troops. When I had picked giants for two army camps, it stacked 3 giant cards on one army camp but only 1 giant card for the second army camp. Then when I used all 4, it said I had 2 more left somehow, but I was unable to place them. Same thing happened for bombers. Hope you can clarify as to whether or not the potion in builder base actually increases the number of troops per camp, or not. If it does, hopefully it gets fixed soon. If it doesn’t, I don’t see a huge point in using such a potion for builder base. ### Analysis: categories: Builder Base, Builder Base, aspects: Troop Level, Troop Availability, sentiments: Negative, Negative )))

### Review: title: One small problem in new update, content: I’m giving one star so they will hopefully see this:, Using one of the new boost potions, the one that temporarily upgrades your troop level to the maximum that your current laboratory level allows, it does work on the builder base, however, I noticed that there is a glitch in the fact that it does not actually increase the number of troops per camp. For a direct example that I experience, my current troop level for giants is lvl 6, and I used the potion so now it says that are lvl 8, and I know that at lvl 8 I should have 3 troops per camp, but I still only have 2. Then, when I attack, I noticed there is a UI glitch in the number of available troops. When I had picked giants for two army camps, it stacked 3 giant cards on one army camp but only 1 giant card for the second army camp. Then when I used all 4, it said I had 2 more left somehow, but I was unable to place them. Same thing happened for bombers. Hope you can clarify as to whether or not the potion in builder base actually increases the number of troops per camp, or not. If it does, hopefully it gets fixed soon. If it doesn’t, I don’t see a huge point in using such a potion for builder base. ### Analysis: categories: (Builder Base, Builder Base) aspects: (Troop Level, Troop Availability) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: One small problem in new update, I’m giving one star so they will hopefully see this:, Using one of the new boost potions, the one that temporarily upgrades your troop level to the maximum that your current laboratory level allows, it does work on the builder base, however, I noticed that there is a glitch in the fact that it does not actually increase the number of troops per camp. For a direct example that I experience, my current troop level for giants is lvl 6, and I used the potion so now it says that are lvl 8, and I know that at lvl 8 I should have 3 troops per camp, but I still only have 2. Then, when I attack, I noticed there is a UI glitch in the number of available troops. When I had picked giants for two army camps, it stacked 3 giant cards on one army camp but only 1 giant card for the second army camp. Then when I used all 4, it said I had 2 more left somehow, but I was unable to place them. Same thing happened for bombers. Hope you can clarify as to whether or not the potion in builder base actually increases the number of troops per camp, or not. If it does, hopefully it gets fixed soon. If it doesn’t, I don’t see a huge point in using such a potion for builder base. Output: Builder Base - Troop Level - Negative, Builder Base - Troop Availability - Negative $$$

Wish I could lock the record button easier

First I’d like to say I love this app. Best app out there for communicating with family friends and friends on the other side of the world., Now the downside. Being a voiceover user on Apple, I wish there was an easy way to lock the record button. Sometimes holding your thumb there after a long time becomes a problem and you relax your finger or flex it or something, and then there goes your message that you haven’t completed yet., If there was some sort of magic That a voiceover user could do like a two finger double tap on the screen that might be a solution. I’m not sure. Wish we could resolve this issue. Otherwise again this app is fantastic.

App, App, App

Functionality, Ease of Use, Overall

Negative, Negative, Positive

App - Functionality - Negative, App - Ease of Use - Negative, App - Overall - Positive

### USER:Wish I could lock the record button easier, First I’d like to say I love this app. Best app out there for communicating with family friends and friends on the other side of the world., Now the downside. Being a voiceover user on Apple, I wish there was an easy way to lock the record button. Sometimes holding your thumb there after a long time becomes a problem and you relax your finger or flex it or something, and then there goes your message that you haven’t completed yet., If there was some sort of magic That a voiceover user could do like a two finger double tap on the screen that might be a solution. I’m not sure. Wish we could resolve this issue. Otherwise again this app is fantastic. ### ASSISTANT: App - Functionality - Negative, App - Ease of Use - Negative, App - Overall - Positive )))

### Review: title: Wish I could lock the record button easier, content: First I’d like to say I love this app. Best app out there for communicating with family friends and friends on the other side of the world., Now the downside. Being a voiceover user on Apple, I wish there was an easy way to lock the record button. Sometimes holding your thumb there after a long time becomes a problem and you relax your finger or flex it or something, and then there goes your message that you haven’t completed yet., If there was some sort of magic That a voiceover user could do like a two finger double tap on the screen that might be a solution. I’m not sure. Wish we could resolve this issue. Otherwise again this app is fantastic. ### Analysis: categories: App, App, App, aspects: Functionality, Ease of Use, Overall, sentiments: Negative, Negative, Positive )))

### Review: title: Wish I could lock the record button easier, content: First I’d like to say I love this app. Best app out there for communicating with family friends and friends on the other side of the world., Now the downside. Being a voiceover user on Apple, I wish there was an easy way to lock the record button. Sometimes holding your thumb there after a long time becomes a problem and you relax your finger or flex it or something, and then there goes your message that you haven’t completed yet., If there was some sort of magic That a voiceover user could do like a two finger double tap on the screen that might be a solution. I’m not sure. Wish we could resolve this issue. Otherwise again this app is fantastic. ### Analysis: categories: (App, App, App) aspects: (Functionality, Ease of Use, Overall) sentiments: (Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Wish I could lock the record button easier, First I’d like to say I love this app. Best app out there for communicating with family friends and friends on the other side of the world., Now the downside. Being a voiceover user on Apple, I wish there was an easy way to lock the record button. Sometimes holding your thumb there after a long time becomes a problem and you relax your finger or flex it or something, and then there goes your message that you haven’t completed yet., If there was some sort of magic That a voiceover user could do like a two finger double tap on the screen that might be a solution. I’m not sure. Wish we could resolve this issue. Otherwise again this app is fantastic. Output: App - Functionality - Negative, App - Ease of Use - Negative, App - Overall - Positive $$$

Banning issue

I started using WhatsApp because a couple of friends used it. I created an account with my personal phone number and I sent three messages to a friend saying that I have finally gotten an account and for them to have a good night. That was all. The next day I see that my account is “not allowed to use WhatsApp”. I think oh maybe it has to do with some privacy or contact restrictions I have on my phone. No. I look through all restrictions I could possibly have, none are turned on. All I sent to that friend was notifying them that I got the app and for them to have a good night. No cursing. No explicit language. No explicit photos. Nothing that would trigger their terms of service yet I got banned. I tried deleting and re-downloading the app, but when I enter my phone number the ban message was still there. I appealed to get my account unbanned earlier today and granted I may get a reply from them later. But it is still extremely annoying that this happened. I’ve seen other replies, talking about the same thing. Can someone please tell me what I did to get my account banned because I have absolutely no idea.

Functionality

Banning

negative

Functionality - Banning - negative

### USER:Banning issue, I started using WhatsApp because a couple of friends used it. I created an account with my personal phone number and I sent three messages to a friend saying that I have finally gotten an account and for them to have a good night. That was all. The next day I see that my account is “not allowed to use WhatsApp”. I think oh maybe it has to do with some privacy or contact restrictions I have on my phone. No. I look through all restrictions I could possibly have, none are turned on. All I sent to that friend was notifying them that I got the app and for them to have a good night. No cursing. No explicit language. No explicit photos. Nothing that would trigger their terms of service yet I got banned. I tried deleting and re-downloading the app, but when I enter my phone number the ban message was still there. I appealed to get my account unbanned earlier today and granted I may get a reply from them later. But it is still extremely annoying that this happened. I’ve seen other replies, talking about the same thing. Can someone please tell me what I did to get my account banned because I have absolutely no idea. ### ASSISTANT: Functionality - Banning - negative )))

### Review: title: Banning issue, content: I started using WhatsApp because a couple of friends used it. I created an account with my personal phone number and I sent three messages to a friend saying that I have finally gotten an account and for them to have a good night. That was all. The next day I see that my account is “not allowed to use WhatsApp”. I think oh maybe it has to do with some privacy or contact restrictions I have on my phone. No. I look through all restrictions I could possibly have, none are turned on. All I sent to that friend was notifying them that I got the app and for them to have a good night. No cursing. No explicit language. No explicit photos. Nothing that would trigger their terms of service yet I got banned. I tried deleting and re-downloading the app, but when I enter my phone number the ban message was still there. I appealed to get my account unbanned earlier today and granted I may get a reply from them later. But it is still extremely annoying that this happened. I’ve seen other replies, talking about the same thing. Can someone please tell me what I did to get my account banned because I have absolutely no idea. ### Analysis: categories: Functionality, aspects: Banning, sentiments: negative )))

### Review: title: Banning issue, content: I started using WhatsApp because a couple of friends used it. I created an account with my personal phone number and I sent three messages to a friend saying that I have finally gotten an account and for them to have a good night. That was all. The next day I see that my account is “not allowed to use WhatsApp”. I think oh maybe it has to do with some privacy or contact restrictions I have on my phone. No. I look through all restrictions I could possibly have, none are turned on. All I sent to that friend was notifying them that I got the app and for them to have a good night. No cursing. No explicit language. No explicit photos. Nothing that would trigger their terms of service yet I got banned. I tried deleting and re-downloading the app, but when I enter my phone number the ban message was still there. I appealed to get my account unbanned earlier today and granted I may get a reply from them later. But it is still extremely annoying that this happened. I’ve seen other replies, talking about the same thing. Can someone please tell me what I did to get my account banned because I have absolutely no idea. ### Analysis: categories: (Functionality) aspects: (Banning) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Banning issue, I started using WhatsApp because a couple of friends used it. I created an account with my personal phone number and I sent three messages to a friend saying that I have finally gotten an account and for them to have a good night. That was all. The next day I see that my account is “not allowed to use WhatsApp”. I think oh maybe it has to do with some privacy or contact restrictions I have on my phone. No. I look through all restrictions I could possibly have, none are turned on. All I sent to that friend was notifying them that I got the app and for them to have a good night. No cursing. No explicit language. No explicit photos. Nothing that would trigger their terms of service yet I got banned. I tried deleting and re-downloading the app, but when I enter my phone number the ban message was still there. I appealed to get my account unbanned earlier today and granted I may get a reply from them later. But it is still extremely annoying that this happened. I’ve seen other replies, talking about the same thing. Can someone please tell me what I did to get my account banned because I have absolutely no idea. Output: Functionality - Banning - negative $$$

Best Mobile Game of All Time

Let me just say that I am a huge Supercell fan! With a little but great selection of games, I never get bored! Clash of Clans at first didn’t grow on me when I was in high school, but the auto upgrade feature helped me get back into it! The game is exciting, competitive and fun all at the same time and I can’t get enough of it!, , If I had to make a recommendation, and I believe it could be very useful, they should have a “help” button! For example, say I wanted to upgrade my mortar, I could request for help in my clan chat, and they could click help for maybe a short gem cost to help someone speed up their build process! Same thing with training your army, I believe this would be a key update that could easily help those who have lower town halls progress quicker! , , But to those who haven’t played Clash of Clans I highly recommend it!

Game, Game, Game, Game, Game, Game, Game

Gameplay, Addictiveness, Recommendations, Help, Clan Help, Army training, Progression

positive, positive, positive, positive, positive, positive, positive

Game - Gameplay - positive, Game - Addictiveness - positive, Game - Recommendations - positive, Game - Help - positive, Game - Clan Help - positive, Game - Army training - positive, Game - Progression - positive

### USER:Best Mobile Game of All Time, Let me just say that I am a huge Supercell fan! With a little but great selection of games, I never get bored! Clash of Clans at first didn’t grow on me when I was in high school, but the auto upgrade feature helped me get back into it! The game is exciting, competitive and fun all at the same time and I can’t get enough of it!, , If I had to make a recommendation, and I believe it could be very useful, they should have a “help” button! For example, say I wanted to upgrade my mortar, I could request for help in my clan chat, and they could click help for maybe a short gem cost to help someone speed up their build process! Same thing with training your army, I believe this would be a key update that could easily help those who have lower town halls progress quicker! , , But to those who haven’t played Clash of Clans I highly recommend it! ### ASSISTANT: Game - Gameplay - positive, Game - Addictiveness - positive, Game - Recommendations - positive, Game - Help - positive, Game - Clan Help - positive, Game - Army training - positive, Game - Progression - positive )))

### Review: title: Best Mobile Game of All Time, content: Let me just say that I am a huge Supercell fan! With a little but great selection of games, I never get bored! Clash of Clans at first didn’t grow on me when I was in high school, but the auto upgrade feature helped me get back into it! The game is exciting, competitive and fun all at the same time and I can’t get enough of it!, , If I had to make a recommendation, and I believe it could be very useful, they should have a “help” button! For example, say I wanted to upgrade my mortar, I could request for help in my clan chat, and they could click help for maybe a short gem cost to help someone speed up their build process! Same thing with training your army, I believe this would be a key update that could easily help those who have lower town halls progress quicker! , , But to those who haven’t played Clash of Clans I highly recommend it! ### Analysis: categories: Game, Game, Game, Game, Game, Game, Game, aspects: Gameplay, Addictiveness, Recommendations, Help, Clan Help, Army training, Progression, sentiments: positive, positive, positive, positive, positive, positive, positive )))

### Review: title: Best Mobile Game of All Time, content: Let me just say that I am a huge Supercell fan! With a little but great selection of games, I never get bored! Clash of Clans at first didn’t grow on me when I was in high school, but the auto upgrade feature helped me get back into it! The game is exciting, competitive and fun all at the same time and I can’t get enough of it!, , If I had to make a recommendation, and I believe it could be very useful, they should have a “help” button! For example, say I wanted to upgrade my mortar, I could request for help in my clan chat, and they could click help for maybe a short gem cost to help someone speed up their build process! Same thing with training your army, I believe this would be a key update that could easily help those who have lower town halls progress quicker! , , But to those who haven’t played Clash of Clans I highly recommend it! ### Analysis: categories: (Game, Game, Game, Game, Game, Game, Game) aspects: (Gameplay, Addictiveness, Recommendations, Help, Clan Help, Army training, Progression) sentiments: (positive, positive, positive, positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Best Mobile Game of All Time, Let me just say that I am a huge Supercell fan! With a little but great selection of games, I never get bored! Clash of Clans at first didn’t grow on me when I was in high school, but the auto upgrade feature helped me get back into it! The game is exciting, competitive and fun all at the same time and I can’t get enough of it!, , If I had to make a recommendation, and I believe it could be very useful, they should have a “help” button! For example, say I wanted to upgrade my mortar, I could request for help in my clan chat, and they could click help for maybe a short gem cost to help someone speed up their build process! Same thing with training your army, I believe this would be a key update that could easily help those who have lower town halls progress quicker! , , But to those who haven’t played Clash of Clans I highly recommend it! Output: Game - Gameplay - positive, Game - Addictiveness - positive, Game - Recommendations - positive, Game - Help - positive, Game - Clan Help - positive, Game - Army training - positive, Game - Progression - positive $$$

Wow... This is GREAT!

I don’t typically leave reviews. I use to play this game alone time ago and got to townhall 8. I lost all my progress because my device was broken and i didnt have the game backed up. I got back into it 6 months ago and I absolutely love it! All the new changes is what brought me back! It is so much fun! I use to feel like i had to spend money to get anywhere but now there are so many cool perks to speed things up and with the builder hall on the side you always have something to do! I pay for the season pass and the $4.99 a month is soooo worth it! It speeds things up so fast and you get so many perks! I dont like spending money on apps but this is %100 acceptable and worth it! I feel like before all this new stuff clash was kind of dying out and then boom!!! Blew my mind. This game is definitely going to be around alooong time if not forever! If you dont know if you should get back into it because your returning or a new player, do it! Its not too late! Once you get started you will have a blast! And I recommend getting in a clan or starting one! It also enhances the experience with so many perks and extra troops! This game is putting my iphone xs max to good use! LOOOVE IT!!! Cant say it enough..

Gameplay, Gameplay, Price, Gameplay

New changes, Builder base, Season pass, Clan

positive, positive, positive, positive

Gameplay - New changes - positive, Gameplay - Builder base - positive, Price - Season pass - positive, Gameplay - Clan - positive

### USER:Wow... This is GREAT!, I don’t typically leave reviews. I use to play this game alone time ago and got to townhall 8. I lost all my progress because my device was broken and i didnt have the game backed up. I got back into it 6 months ago and I absolutely love it! All the new changes is what brought me back! It is so much fun! I use to feel like i had to spend money to get anywhere but now there are so many cool perks to speed things up and with the builder hall on the side you always have something to do! I pay for the season pass and the $4.99 a month is soooo worth it! It speeds things up so fast and you get so many perks! I dont like spending money on apps but this is %100 acceptable and worth it! I feel like before all this new stuff clash was kind of dying out and then boom!!! Blew my mind. This game is definitely going to be around alooong time if not forever! If you dont know if you should get back into it because your returning or a new player, do it! Its not too late! Once you get started you will have a blast! And I recommend getting in a clan or starting one! It also enhances the experience with so many perks and extra troops! This game is putting my iphone xs max to good use! LOOOVE IT!!! Cant say it enough.. ### ASSISTANT: Gameplay - New changes - positive, Gameplay - Builder base - positive, Price - Season pass - positive, Gameplay - Clan - positive )))

### Review: title: Wow... This is GREAT!, content: I don’t typically leave reviews. I use to play this game alone time ago and got to townhall 8. I lost all my progress because my device was broken and i didnt have the game backed up. I got back into it 6 months ago and I absolutely love it! All the new changes is what brought me back! It is so much fun! I use to feel like i had to spend money to get anywhere but now there are so many cool perks to speed things up and with the builder hall on the side you always have something to do! I pay for the season pass and the $4.99 a month is soooo worth it! It speeds things up so fast and you get so many perks! I dont like spending money on apps but this is %100 acceptable and worth it! I feel like before all this new stuff clash was kind of dying out and then boom!!! Blew my mind. This game is definitely going to be around alooong time if not forever! If you dont know if you should get back into it because your returning or a new player, do it! Its not too late! Once you get started you will have a blast! And I recommend getting in a clan or starting one! It also enhances the experience with so many perks and extra troops! This game is putting my iphone xs max to good use! LOOOVE IT!!! Cant say it enough.. ### Analysis: categories: Gameplay, Gameplay, Price, Gameplay, aspects: New changes, Builder base, Season pass, Clan, sentiments: positive, positive, positive, positive )))

### Review: title: Wow... This is GREAT!, content: I don’t typically leave reviews. I use to play this game alone time ago and got to townhall 8. I lost all my progress because my device was broken and i didnt have the game backed up. I got back into it 6 months ago and I absolutely love it! All the new changes is what brought me back! It is so much fun! I use to feel like i had to spend money to get anywhere but now there are so many cool perks to speed things up and with the builder hall on the side you always have something to do! I pay for the season pass and the $4.99 a month is soooo worth it! It speeds things up so fast and you get so many perks! I dont like spending money on apps but this is %100 acceptable and worth it! I feel like before all this new stuff clash was kind of dying out and then boom!!! Blew my mind. This game is definitely going to be around alooong time if not forever! If you dont know if you should get back into it because your returning or a new player, do it! Its not too late! Once you get started you will have a blast! And I recommend getting in a clan or starting one! It also enhances the experience with so many perks and extra troops! This game is putting my iphone xs max to good use! LOOOVE IT!!! Cant say it enough.. ### Analysis: categories: (Gameplay, Gameplay, Price, Gameplay) aspects: (New changes, Builder base, Season pass, Clan) sentiments: (positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Wow... This is GREAT!, I don’t typically leave reviews. I use to play this game alone time ago and got to townhall 8. I lost all my progress because my device was broken and i didnt have the game backed up. I got back into it 6 months ago and I absolutely love it! All the new changes is what brought me back! It is so much fun! I use to feel like i had to spend money to get anywhere but now there are so many cool perks to speed things up and with the builder hall on the side you always have something to do! I pay for the season pass and the $4.99 a month is soooo worth it! It speeds things up so fast and you get so many perks! I dont like spending money on apps but this is %100 acceptable and worth it! I feel like before all this new stuff clash was kind of dying out and then boom!!! Blew my mind. This game is definitely going to be around alooong time if not forever! If you dont know if you should get back into it because your returning or a new player, do it! Its not too late! Once you get started you will have a blast! And I recommend getting in a clan or starting one! It also enhances the experience with so many perks and extra troops! This game is putting my iphone xs max to good use! LOOOVE IT!!! Cant say it enough.. Output: Gameplay - New changes - positive, Gameplay - Builder base - positive, Price - Season pass - positive, Gameplay - Clan - positive $$$

instagram loves to censor you

whatever algorithm or AI Instagram has auto-modding the comments on Reels is absolutely out of control. You literally cannot use any word that could possibly be taken in a negative context, or insta assumes it’s hate speech, forget swearing or slang that ever had negative connotations in the past. Your comment will get deleted for quoting a meme! Not even a mean insulting meme, just an ordinary meme with some vaguely salty language. You cannot innocently type dollar amounts in a comment or insta decides you must be trying to sell things and deletes it as spam because you didn’t give them a cut. You cannot use words and phrases that are used in the Reel you are commenting on in the comment if insta decides it sounds too similar to something that might be mean. forget swearing, forget even the most chaste mention of sex. Absolutely ridiculous. There is no process to contest it, they have A link “let us know if we got it wrong” but it does nothing, and you will never see your comment again so I hope you copied it before posting in case you want to rewrite a version where you have to CENSOR YOURSELF. I ain’t even trying to bully anyone here dang it, I just want to quote some memes. Artists and content creators get their posts flagged constantly, then turn around and see something offensive and insulting and vulgar getting 102k Likes. Instagram can jump off a cliff.

App-Review

Commenting- Modding

negative

Social Features - Comment moderation - Negative, Functionality - Censorship - Negative

### USER:instagram loves to censor you, whatever algorithm or AI Instagram has auto-modding the comments on Reels is absolutely out of control. You literally cannot use any word that could possibly be taken in a negative context, or insta assumes it’s hate speech, forget swearing or slang that ever had negative connotations in the past. Your comment will get deleted for quoting a meme! Not even a mean insulting meme, just an ordinary meme with some vaguely salty language. You cannot innocently type dollar amounts in a comment or insta decides you must be trying to sell things and deletes it as spam because you didn’t give them a cut. You cannot use words and phrases that are used in the Reel you are commenting on in the comment if insta decides it sounds too similar to something that might be mean. forget swearing, forget even the most chaste mention of sex. Absolutely ridiculous. There is no process to contest it, they have A link “let us know if we got it wrong” but it does nothing, and you will never see your comment again so I hope you copied it before posting in case you want to rewrite a version where you have to CENSOR YOURSELF. I ain’t even trying to bully anyone here dang it, I just want to quote some memes. Artists and content creators get their posts flagged constantly, then turn around and see something offensive and insulting and vulgar getting 102k Likes. Instagram can jump off a cliff. ### ASSISTANT: Social Features - Comment moderation - Negative, Functionality - Censorship - Negative )))

### Review: title: instagram loves to censor you, content: whatever algorithm or AI Instagram has auto-modding the comments on Reels is absolutely out of control. You literally cannot use any word that could possibly be taken in a negative context, or insta assumes it’s hate speech, forget swearing or slang that ever had negative connotations in the past. Your comment will get deleted for quoting a meme! Not even a mean insulting meme, just an ordinary meme with some vaguely salty language. You cannot innocently type dollar amounts in a comment or insta decides you must be trying to sell things and deletes it as spam because you didn’t give them a cut. You cannot use words and phrases that are used in the Reel you are commenting on in the comment if insta decides it sounds too similar to something that might be mean. forget swearing, forget even the most chaste mention of sex. Absolutely ridiculous. There is no process to contest it, they have A link “let us know if we got it wrong” but it does nothing, and you will never see your comment again so I hope you copied it before posting in case you want to rewrite a version where you have to CENSOR YOURSELF. I ain’t even trying to bully anyone here dang it, I just want to quote some memes. Artists and content creators get their posts flagged constantly, then turn around and see something offensive and insulting and vulgar getting 102k Likes. Instagram can jump off a cliff. ### Analysis: categories: App-Review, aspects: Commenting- Modding, sentiments: negative )))

### Review: title: instagram loves to censor you, content: whatever algorithm or AI Instagram has auto-modding the comments on Reels is absolutely out of control. You literally cannot use any word that could possibly be taken in a negative context, or insta assumes it’s hate speech, forget swearing or slang that ever had negative connotations in the past. Your comment will get deleted for quoting a meme! Not even a mean insulting meme, just an ordinary meme with some vaguely salty language. You cannot innocently type dollar amounts in a comment or insta decides you must be trying to sell things and deletes it as spam because you didn’t give them a cut. You cannot use words and phrases that are used in the Reel you are commenting on in the comment if insta decides it sounds too similar to something that might be mean. forget swearing, forget even the most chaste mention of sex. Absolutely ridiculous. There is no process to contest it, they have A link “let us know if we got it wrong” but it does nothing, and you will never see your comment again so I hope you copied it before posting in case you want to rewrite a version where you have to CENSOR YOURSELF. I ain’t even trying to bully anyone here dang it, I just want to quote some memes. Artists and content creators get their posts flagged constantly, then turn around and see something offensive and insulting and vulgar getting 102k Likes. Instagram can jump off a cliff. ### Analysis: categories: (App-Review) aspects: (Commenting- Modding) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: instagram loves to censor you, whatever algorithm or AI Instagram has auto-modding the comments on Reels is absolutely out of control. You literally cannot use any word that could possibly be taken in a negative context, or insta assumes it’s hate speech, forget swearing or slang that ever had negative connotations in the past. Your comment will get deleted for quoting a meme! Not even a mean insulting meme, just an ordinary meme with some vaguely salty language. You cannot innocently type dollar amounts in a comment or insta decides you must be trying to sell things and deletes it as spam because you didn’t give them a cut. You cannot use words and phrases that are used in the Reel you are commenting on in the comment if insta decides it sounds too similar to something that might be mean. forget swearing, forget even the most chaste mention of sex. Absolutely ridiculous. There is no process to contest it, they have A link “let us know if we got it wrong” but it does nothing, and you will never see your comment again so I hope you copied it before posting in case you want to rewrite a version where you have to CENSOR YOURSELF. I ain’t even trying to bully anyone here dang it, I just want to quote some memes. Artists and content creators get their posts flagged constantly, then turn around and see something offensive and insulting and vulgar getting 102k Likes. Instagram can jump off a cliff. Output: Social Features - Comment moderation - Negative, Functionality - Censorship - Negative $$$

Seriously...

The game is wonderful with all sort of things to do and how you think and strategize like building a base and attacking in battles or clan wars. It’s a very addicting game. The problem comes when I build a base. When I was building a base I noticed a wall piece was missing so I tried placing a wall to correct it but it didn’t allow me, so I thought it was probably just a glitch, so I pressed finish later thinking it was gonna fix it only to have my base that I put thought, time and effort get completely erased. I would’ve given this game 5 star but come on how is that just gonna happen I wasted an hour making and perfecting a base, but because I tried to fix a glitch in game, this ruined the whole fun out of it. Seriously, this has happen 15 times from what I have counted and because get more thing as you upgrade your town hall and earn more stuff it makes it that more annoying and obnoxious to have to do it again. At this point it kind of makes it impossible for me to save a base without it erasing for whatever reason.

Game Design, Game Design, Game Design, Game Design, Game Play, Game Play, Game Play, Game Play

Base, Building, Erasing, Glitch, Addiction, Battles, Clans, Strategy

Negative, Negative, Negative, Negative, Positive, Positive, Positive, Positive

Game Design - Base - Negative, Game Design - Building - Negative, Game Design - Erasing - Negative, Game Design - Glitch - Negative, Game Play - Addiction - Positive, Game Play - Battles - Positive, Game Play - Clans - Positive, Game Play - Strategy - Positive

### USER:Seriously..., The game is wonderful with all sort of things to do and how you think and strategize like building a base and attacking in battles or clan wars. It’s a very addicting game. The problem comes when I build a base. When I was building a base I noticed a wall piece was missing so I tried placing a wall to correct it but it didn’t allow me, so I thought it was probably just a glitch, so I pressed finish later thinking it was gonna fix it only to have my base that I put thought, time and effort get completely erased. I would’ve given this game 5 star but come on how is that just gonna happen I wasted an hour making and perfecting a base, but because I tried to fix a glitch in game, this ruined the whole fun out of it. Seriously, this has happen 15 times from what I have counted and because get more thing as you upgrade your town hall and earn more stuff it makes it that more annoying and obnoxious to have to do it again. At this point it kind of makes it impossible for me to save a base without it erasing for whatever reason. ### ASSISTANT: Game Design - Base - Negative, Game Design - Building - Negative, Game Design - Erasing - Negative, Game Design - Glitch - Negative, Game Play - Addiction - Positive, Game Play - Battles - Positive, Game Play - Clans - Positive, Game Play - Strategy - Positive )))

### Review: title: Seriously..., content: The game is wonderful with all sort of things to do and how you think and strategize like building a base and attacking in battles or clan wars. It’s a very addicting game. The problem comes when I build a base. When I was building a base I noticed a wall piece was missing so I tried placing a wall to correct it but it didn’t allow me, so I thought it was probably just a glitch, so I pressed finish later thinking it was gonna fix it only to have my base that I put thought, time and effort get completely erased. I would’ve given this game 5 star but come on how is that just gonna happen I wasted an hour making and perfecting a base, but because I tried to fix a glitch in game, this ruined the whole fun out of it. Seriously, this has happen 15 times from what I have counted and because get more thing as you upgrade your town hall and earn more stuff it makes it that more annoying and obnoxious to have to do it again. At this point it kind of makes it impossible for me to save a base without it erasing for whatever reason. ### Analysis: categories: Game Design, Game Design, Game Design, Game Design, Game Play, Game Play, Game Play, Game Play, aspects: Base, Building, Erasing, Glitch, Addiction, Battles, Clans, Strategy, sentiments: Negative, Negative, Negative, Negative, Positive, Positive, Positive, Positive )))

### Review: title: Seriously..., content: The game is wonderful with all sort of things to do and how you think and strategize like building a base and attacking in battles or clan wars. It’s a very addicting game. The problem comes when I build a base. When I was building a base I noticed a wall piece was missing so I tried placing a wall to correct it but it didn’t allow me, so I thought it was probably just a glitch, so I pressed finish later thinking it was gonna fix it only to have my base that I put thought, time and effort get completely erased. I would’ve given this game 5 star but come on how is that just gonna happen I wasted an hour making and perfecting a base, but because I tried to fix a glitch in game, this ruined the whole fun out of it. Seriously, this has happen 15 times from what I have counted and because get more thing as you upgrade your town hall and earn more stuff it makes it that more annoying and obnoxious to have to do it again. At this point it kind of makes it impossible for me to save a base without it erasing for whatever reason. ### Analysis: categories: (Game Design, Game Design, Game Design, Game Design, Game Play, Game Play, Game Play, Game Play) aspects: (Base, Building, Erasing, Glitch, Addiction, Battles, Clans, Strategy) sentiments: (Negative, Negative, Negative, Negative, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Seriously..., The game is wonderful with all sort of things to do and how you think and strategize like building a base and attacking in battles or clan wars. It’s a very addicting game. The problem comes when I build a base. When I was building a base I noticed a wall piece was missing so I tried placing a wall to correct it but it didn’t allow me, so I thought it was probably just a glitch, so I pressed finish later thinking it was gonna fix it only to have my base that I put thought, time and effort get completely erased. I would’ve given this game 5 star but come on how is that just gonna happen I wasted an hour making and perfecting a base, but because I tried to fix a glitch in game, this ruined the whole fun out of it. Seriously, this has happen 15 times from what I have counted and because get more thing as you upgrade your town hall and earn more stuff it makes it that more annoying and obnoxious to have to do it again. At this point it kind of makes it impossible for me to save a base without it erasing for whatever reason. Output: Game Design - Base - Negative, Game Design - Building - Negative, Game Design - Erasing - Negative, Game Design - Glitch - Negative, Game Play - Addiction - Positive, Game Play - Battles - Positive, Game Play - Clans - Positive, Game Play - Strategy - Positive $$$

Complete joke don’t waist time or $

Complete joke and criminal to charge patients and bill insurance companies with no intention of actually treating illness. You shouldn’t have to convince a Dr of Illness if symptoms are self explanatory. Dr. Diab didn’t even write up my sons report with an ounce of accuracy. My son had an upper respiratory infection secondary to 8 days of flu and or cold. I explained my son was completely better with no symptoms for one day after the virus ran its course and then next day woke up with upper respiratory/chest cough, green phlegm, hoarseness and another fever. He recommended two additional days out of school with over the counter mucinex and Tylenol. In Dr. Diab’s report of our consult he wrote the reason for my call was for sinusitis and possible ear infection which I didn’t once mention either of those symptoms., , Ended up using Walgreens VideoMD and Dr there talked to my son and I both and said he needed an antibiotic.

Healthcare, Healthcare, Healthcare

Billing, Diagnosis, Treatment Plan

Negative, Negative, Negative

Healthcare - Billing - Negative, Healthcare - Diagnosis - Negative, Healthcare - Treatment Plan - Negative

### USER:Complete joke don’t waist time or $, Complete joke and criminal to charge patients and bill insurance companies with no intention of actually treating illness. You shouldn’t have to convince a Dr of Illness if symptoms are self explanatory. Dr. Diab didn’t even write up my sons report with an ounce of accuracy. My son had an upper respiratory infection secondary to 8 days of flu and or cold. I explained my son was completely better with no symptoms for one day after the virus ran its course and then next day woke up with upper respiratory/chest cough, green phlegm, hoarseness and another fever. He recommended two additional days out of school with over the counter mucinex and Tylenol. In Dr. Diab’s report of our consult he wrote the reason for my call was for sinusitis and possible ear infection which I didn’t once mention either of those symptoms., , Ended up using Walgreens VideoMD and Dr there talked to my son and I both and said he needed an antibiotic. ### ASSISTANT: Healthcare - Billing - Negative, Healthcare - Diagnosis - Negative, Healthcare - Treatment Plan - Negative )))

### Review: title: Complete joke don’t waist time or $, content: Complete joke and criminal to charge patients and bill insurance companies with no intention of actually treating illness. You shouldn’t have to convince a Dr of Illness if symptoms are self explanatory. Dr. Diab didn’t even write up my sons report with an ounce of accuracy. My son had an upper respiratory infection secondary to 8 days of flu and or cold. I explained my son was completely better with no symptoms for one day after the virus ran its course and then next day woke up with upper respiratory/chest cough, green phlegm, hoarseness and another fever. He recommended two additional days out of school with over the counter mucinex and Tylenol. In Dr. Diab’s report of our consult he wrote the reason for my call was for sinusitis and possible ear infection which I didn’t once mention either of those symptoms., , Ended up using Walgreens VideoMD and Dr there talked to my son and I both and said he needed an antibiotic. ### Analysis: categories: Healthcare, Healthcare, Healthcare, aspects: Billing, Diagnosis, Treatment Plan, sentiments: Negative, Negative, Negative )))

### Review: title: Complete joke don’t waist time or $, content: Complete joke and criminal to charge patients and bill insurance companies with no intention of actually treating illness. You shouldn’t have to convince a Dr of Illness if symptoms are self explanatory. Dr. Diab didn’t even write up my sons report with an ounce of accuracy. My son had an upper respiratory infection secondary to 8 days of flu and or cold. I explained my son was completely better with no symptoms for one day after the virus ran its course and then next day woke up with upper respiratory/chest cough, green phlegm, hoarseness and another fever. He recommended two additional days out of school with over the counter mucinex and Tylenol. In Dr. Diab’s report of our consult he wrote the reason for my call was for sinusitis and possible ear infection which I didn’t once mention either of those symptoms., , Ended up using Walgreens VideoMD and Dr there talked to my son and I both and said he needed an antibiotic. ### Analysis: categories: (Healthcare, Healthcare, Healthcare) aspects: (Billing, Diagnosis, Treatment Plan) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Complete joke don’t waist time or $, Complete joke and criminal to charge patients and bill insurance companies with no intention of actually treating illness. You shouldn’t have to convince a Dr of Illness if symptoms are self explanatory. Dr. Diab didn’t even write up my sons report with an ounce of accuracy. My son had an upper respiratory infection secondary to 8 days of flu and or cold. I explained my son was completely better with no symptoms for one day after the virus ran its course and then next day woke up with upper respiratory/chest cough, green phlegm, hoarseness and another fever. He recommended two additional days out of school with over the counter mucinex and Tylenol. In Dr. Diab’s report of our consult he wrote the reason for my call was for sinusitis and possible ear infection which I didn’t once mention either of those symptoms., , Ended up using Walgreens VideoMD and Dr there talked to my son and I both and said he needed an antibiotic. Output: Healthcare - Billing - Negative, Healthcare - Diagnosis - Negative, Healthcare - Treatment Plan - Negative $$$

Blackberry Messenger (BBM)

Why can’t we have some privacy ?????? , , I REALLY WISH WE HAVE THE OPTION TO NOT BE SEEN ONLINE ? , , I want to take the time out to commend you guys on the great idea of making texting , calling and communicating way more easier , secure and reliable. I see a lot of room for improvement and I think it’s fair to share since I’m a consumer and also a big fan of WhatsApp. BBM more popular known as blackberry messenger had a great swing back then with all its cool features, trust me when i say a lot of Cool Features , but one in particular was the BBM pin that we could use to add a friend or business associate or even a girl that I like with out ever asking for her number ! Awesome huh

Privacy, Features, Features, Features, Features, Features, Features, Features

Online Visibility, Cool Features, BBM Pin, Texting, Calling, Communication, Security, Reliability

Negative, Positive, Positive, Positive, Positive, Positive, Positive, Positive

Privacy - Online Visibility - Negative, Features - Cool Features - Positive, Features - BBM Pin - Positive, Features - Texting - Positive, Features - Calling - Positive, Features - Communication - Positive, Features - Security - Positive, Features - Reliability - Positive

### USER:Blackberry Messenger (BBM), Why can’t we have some privacy ?????? , , I REALLY WISH WE HAVE THE OPTION TO NOT BE SEEN ONLINE ? , , I want to take the time out to commend you guys on the great idea of making texting , calling and communicating way more easier , secure and reliable. I see a lot of room for improvement and I think it’s fair to share since I’m a consumer and also a big fan of WhatsApp. BBM more popular known as blackberry messenger had a great swing back then with all its cool features, trust me when i say a lot of Cool Features , but one in particular was the BBM pin that we could use to add a friend or business associate or even a girl that I like with out ever asking for her number ! Awesome huh ### ASSISTANT: Privacy - Online Visibility - Negative, Features - Cool Features - Positive, Features - BBM Pin - Positive, Features - Texting - Positive, Features - Calling - Positive, Features - Communication - Positive, Features - Security - Positive, Features - Reliability - Positive )))

### Review: title: Blackberry Messenger (BBM), content: Why can’t we have some privacy ?????? , , I REALLY WISH WE HAVE THE OPTION TO NOT BE SEEN ONLINE ? , , I want to take the time out to commend you guys on the great idea of making texting , calling and communicating way more easier , secure and reliable. I see a lot of room for improvement and I think it’s fair to share since I’m a consumer and also a big fan of WhatsApp. BBM more popular known as blackberry messenger had a great swing back then with all its cool features, trust me when i say a lot of Cool Features , but one in particular was the BBM pin that we could use to add a friend or business associate or even a girl that I like with out ever asking for her number ! Awesome huh ### Analysis: categories: Privacy, Features, Features, Features, Features, Features, Features, Features, aspects: Online Visibility, Cool Features, BBM Pin, Texting, Calling, Communication, Security, Reliability, sentiments: Negative, Positive, Positive, Positive, Positive, Positive, Positive, Positive )))

### Review: title: Blackberry Messenger (BBM), content: Why can’t we have some privacy ?????? , , I REALLY WISH WE HAVE THE OPTION TO NOT BE SEEN ONLINE ? , , I want to take the time out to commend you guys on the great idea of making texting , calling and communicating way more easier , secure and reliable. I see a lot of room for improvement and I think it’s fair to share since I’m a consumer and also a big fan of WhatsApp. BBM more popular known as blackberry messenger had a great swing back then with all its cool features, trust me when i say a lot of Cool Features , but one in particular was the BBM pin that we could use to add a friend or business associate or even a girl that I like with out ever asking for her number ! Awesome huh ### Analysis: categories: (Privacy, Features, Features, Features, Features, Features, Features, Features) aspects: (Online Visibility, Cool Features, BBM Pin, Texting, Calling, Communication, Security, Reliability) sentiments: (Negative, Positive, Positive, Positive, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Blackberry Messenger (BBM), Why can’t we have some privacy ?????? , , I REALLY WISH WE HAVE THE OPTION TO NOT BE SEEN ONLINE ? , , I want to take the time out to commend you guys on the great idea of making texting , calling and communicating way more easier , secure and reliable. I see a lot of room for improvement and I think it’s fair to share since I’m a consumer and also a big fan of WhatsApp. BBM more popular known as blackberry messenger had a great swing back then with all its cool features, trust me when i say a lot of Cool Features , but one in particular was the BBM pin that we could use to add a friend or business associate or even a girl that I like with out ever asking for her number ! Awesome huh Output: Privacy - Online Visibility - Negative, Features - Cool Features - Positive, Features - BBM Pin - Positive, Features - Texting - Positive, Features - Calling - Positive, Features - Communication - Positive, Features - Security - Positive, Features - Reliability - Positive $$$

This App is Amazing

I started a long distance relationship with a girl from Peru who speaks limited English so I decided to try to pick up Spanish to better communicate with her. This has been an absolute life changer. I’m still on the early lessons but I have learned more Spanish from this app in a month than I did all of high school which was 20 years ago. , , I can not recommend this app enough even if you’re just planning to visit a country where they don’t speak your native language. It’s well organized, the exercises are great at revisiting past vocabulary for refreshers and it slowly eases you into the language. I really can’t wait to see where my Spanish skills will be at the end of the year.

App, App, App

Usability, Value, Content

Positive, Positive, Positive

App - Usability - Positive, App - Value - Positive, App - Content - Positive

### USER:This App is Amazing, I started a long distance relationship with a girl from Peru who speaks limited English so I decided to try to pick up Spanish to better communicate with her. This has been an absolute life changer. I’m still on the early lessons but I have learned more Spanish from this app in a month than I did all of high school which was 20 years ago. , , I can not recommend this app enough even if you’re just planning to visit a country where they don’t speak your native language. It’s well organized, the exercises are great at revisiting past vocabulary for refreshers and it slowly eases you into the language. I really can’t wait to see where my Spanish skills will be at the end of the year. ### ASSISTANT: App - Usability - Positive, App - Value - Positive, App - Content - Positive )))

### Review: title: This App is Amazing, content: I started a long distance relationship with a girl from Peru who speaks limited English so I decided to try to pick up Spanish to better communicate with her. This has been an absolute life changer. I’m still on the early lessons but I have learned more Spanish from this app in a month than I did all of high school which was 20 years ago. , , I can not recommend this app enough even if you’re just planning to visit a country where they don’t speak your native language. It’s well organized, the exercises are great at revisiting past vocabulary for refreshers and it slowly eases you into the language. I really can’t wait to see where my Spanish skills will be at the end of the year. ### Analysis: categories: App, App, App, aspects: Usability, Value, Content, sentiments: Positive, Positive, Positive )))

### Review: title: This App is Amazing, content: I started a long distance relationship with a girl from Peru who speaks limited English so I decided to try to pick up Spanish to better communicate with her. This has been an absolute life changer. I’m still on the early lessons but I have learned more Spanish from this app in a month than I did all of high school which was 20 years ago. , , I can not recommend this app enough even if you’re just planning to visit a country where they don’t speak your native language. It’s well organized, the exercises are great at revisiting past vocabulary for refreshers and it slowly eases you into the language. I really can’t wait to see where my Spanish skills will be at the end of the year. ### Analysis: categories: (App, App, App) aspects: (Usability, Value, Content) sentiments: (Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: This App is Amazing, I started a long distance relationship with a girl from Peru who speaks limited English so I decided to try to pick up Spanish to better communicate with her. This has been an absolute life changer. I’m still on the early lessons but I have learned more Spanish from this app in a month than I did all of high school which was 20 years ago. , , I can not recommend this app enough even if you’re just planning to visit a country where they don’t speak your native language. It’s well organized, the exercises are great at revisiting past vocabulary for refreshers and it slowly eases you into the language. I really can’t wait to see where my Spanish skills will be at the end of the year. Output: App - Usability - Positive, App - Value - Positive, App - Content - Positive $$$

Very good but move sooo slowly

The lessons are great but I struggle to be paying enough after I get an answer wrong or right and have to wait what feels like *forever* to get the next question. I’m sure it’s so I’ll keep practicing, but I can say the English and the target language two or three times over before getting to the next thing, and I would learn much better with less time at that stage., , I also would love a little partial credit or something when I spell a word only a tiny bit wrong (as often a phone key board issue as a knowledge issue)—I feel like if it’s close there should be some recognition of that…

Interface, Content Quality, Content Quality, Interface, Feedback

Slow speed, Lessons, Feedback, Waiting time, Recognition

Negative, Positive, Negative, Negative, Negative

Interface - Slow speed - Negative, Content Quality - Lessons - Positive, Content Quality - Feedback - Negative, Interface - Waiting time - Negative, Feedback - Recognition - Negative

### USER:Very good but move sooo slowly, The lessons are great but I struggle to be paying enough after I get an answer wrong or right and have to wait what feels like *forever* to get the next question. I’m sure it’s so I’ll keep practicing, but I can say the English and the target language two or three times over before getting to the next thing, and I would learn much better with less time at that stage., , I also would love a little partial credit or something when I spell a word only a tiny bit wrong (as often a phone key board issue as a knowledge issue)—I feel like if it’s close there should be some recognition of that… ### ASSISTANT: Interface - Slow speed - Negative, Content Quality - Lessons - Positive, Content Quality - Feedback - Negative, Interface - Waiting time - Negative, Feedback - Recognition - Negative )))

### Review: title: Very good but move sooo slowly, content: The lessons are great but I struggle to be paying enough after I get an answer wrong or right and have to wait what feels like *forever* to get the next question. I’m sure it’s so I’ll keep practicing, but I can say the English and the target language two or three times over before getting to the next thing, and I would learn much better with less time at that stage., , I also would love a little partial credit or something when I spell a word only a tiny bit wrong (as often a phone key board issue as a knowledge issue)—I feel like if it’s close there should be some recognition of that… ### Analysis: categories: Interface, Content Quality, Content Quality, Interface, Feedback, aspects: Slow speed, Lessons, Feedback, Waiting time, Recognition, sentiments: Negative, Positive, Negative, Negative, Negative )))

### Review: title: Very good but move sooo slowly, content: The lessons are great but I struggle to be paying enough after I get an answer wrong or right and have to wait what feels like *forever* to get the next question. I’m sure it’s so I’ll keep practicing, but I can say the English and the target language two or three times over before getting to the next thing, and I would learn much better with less time at that stage., , I also would love a little partial credit or something when I spell a word only a tiny bit wrong (as often a phone key board issue as a knowledge issue)—I feel like if it’s close there should be some recognition of that… ### Analysis: categories: (Interface, Content Quality, Content Quality, Interface, Feedback) aspects: (Slow speed, Lessons, Feedback, Waiting time, Recognition) sentiments: (Negative, Positive, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Very good but move sooo slowly, The lessons are great but I struggle to be paying enough after I get an answer wrong or right and have to wait what feels like *forever* to get the next question. I’m sure it’s so I’ll keep practicing, but I can say the English and the target language two or three times over before getting to the next thing, and I would learn much better with less time at that stage., , I also would love a little partial credit or something when I spell a word only a tiny bit wrong (as often a phone key board issue as a knowledge issue)—I feel like if it’s close there should be some recognition of that… Output: Interface - Slow speed - Negative, Content Quality - Lessons - Positive, Content Quality - Feedback - Negative, Interface - Waiting time - Negative, Feedback - Recognition - Negative $$$

Instagram Tampers With Followers And I Have Proof

I’ve started taking screenshots of my page, analytics, and the new followers my account receives under notifications to show that Instagram doesn’t add them to my business account’s total followers. Analytics shows unchanged numbers for new followers and no new unfollows, so they’ve kept my account at a certain number. The incredibly dishonest and shady thing is the “new followers” I steadily see in my notifications (that never get added to analytics or my follower count on my page) come from boosted posts that I pay for. So I’m giving money to Instagram while they have determined to keep my account at a predetermined number it seems. There’s no other explanation. This has gone on for months. Of course there’s zero accountability on their end as they have removed all avenues to contact someone. We have sent countless reports including screenshots proving this and have yet to actually get some sort of a response. We realize we never will. Our account status is fine with zero violations. Instagram is dishonest and will continue taking your money for boosted posts while tampering with your followers and reach. Unfortunately we aren’t the only account this has happened to as a simple Google search will show you. Apparently Instagram really is trash.

Business-Followers, Business-Followers, Business-Followers, Business-Customer Service, Business-Customer Service, Business-Customer Service, Business-Integrity, Business-Reach, Business-Transparency

Honesty, Accuracy, Transparency, Responsiveness, Helpfulness, Availability, Honesty, Accuracy, Clarity

Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative

App-Review: ('Made a new friend!!', ': ', 'Made a new friend through this app. It’s not what I had hoped for but no regrets, she’s super chill and we have been talking for multiple days. Definitely not looking to date anyone on here anymore, I’m content just making friendships. Only thing is that it’s kind of hard to find people who are looking for the same thing.')

### USER:Instagram Tampers With Followers And I Have Proof, I’ve started taking screenshots of my page, analytics, and the new followers my account receives under notifications to show that Instagram doesn’t add them to my business account’s total followers. Analytics shows unchanged numbers for new followers and no new unfollows, so they’ve kept my account at a certain number. The incredibly dishonest and shady thing is the “new followers” I steadily see in my notifications (that never get added to analytics or my follower count on my page) come from boosted posts that I pay for. So I’m giving money to Instagram while they have determined to keep my account at a predetermined number it seems. There’s no other explanation. This has gone on for months. Of course there’s zero accountability on their end as they have removed all avenues to contact someone. We have sent countless reports including screenshots proving this and have yet to actually get some sort of a response. We realize we never will. Our account status is fine with zero violations. Instagram is dishonest and will continue taking your money for boosted posts while tampering with your followers and reach. Unfortunately we aren’t the only account this has happened to as a simple Google search will show you. Apparently Instagram really is trash. ### ASSISTANT: App-Review: ('Made a new friend!!', ': ', 'Made a new friend through this app. It’s not what I had hoped for but no regrets, she’s super chill and we have been talking for multiple days. Definitely not looking to date anyone on here anymore, I’m content just making friendships. Only thing is that it’s kind of hard to find people who are looking for the same thing.') )))

### Review: title: Instagram Tampers With Followers And I Have Proof, content: I’ve started taking screenshots of my page, analytics, and the new followers my account receives under notifications to show that Instagram doesn’t add them to my business account’s total followers. Analytics shows unchanged numbers for new followers and no new unfollows, so they’ve kept my account at a certain number. The incredibly dishonest and shady thing is the “new followers” I steadily see in my notifications (that never get added to analytics or my follower count on my page) come from boosted posts that I pay for. So I’m giving money to Instagram while they have determined to keep my account at a predetermined number it seems. There’s no other explanation. This has gone on for months. Of course there’s zero accountability on their end as they have removed all avenues to contact someone. We have sent countless reports including screenshots proving this and have yet to actually get some sort of a response. We realize we never will. Our account status is fine with zero violations. Instagram is dishonest and will continue taking your money for boosted posts while tampering with your followers and reach. Unfortunately we aren’t the only account this has happened to as a simple Google search will show you. Apparently Instagram really is trash. ### Analysis: categories: Business-Followers, Business-Followers, Business-Followers, Business-Customer Service, Business-Customer Service, Business-Customer Service, Business-Integrity, Business-Reach, Business-Transparency, aspects: Honesty, Accuracy, Transparency, Responsiveness, Helpfulness, Availability, Honesty, Accuracy, Clarity, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Instagram Tampers With Followers And I Have Proof, content: I’ve started taking screenshots of my page, analytics, and the new followers my account receives under notifications to show that Instagram doesn’t add them to my business account’s total followers. Analytics shows unchanged numbers for new followers and no new unfollows, so they’ve kept my account at a certain number. The incredibly dishonest and shady thing is the “new followers” I steadily see in my notifications (that never get added to analytics or my follower count on my page) come from boosted posts that I pay for. So I’m giving money to Instagram while they have determined to keep my account at a predetermined number it seems. There’s no other explanation. This has gone on for months. Of course there’s zero accountability on their end as they have removed all avenues to contact someone. We have sent countless reports including screenshots proving this and have yet to actually get some sort of a response. We realize we never will. Our account status is fine with zero violations. Instagram is dishonest and will continue taking your money for boosted posts while tampering with your followers and reach. Unfortunately we aren’t the only account this has happened to as a simple Google search will show you. Apparently Instagram really is trash. ### Analysis: categories: (Business-Followers, Business-Followers, Business-Followers, Business-Customer Service, Business-Customer Service, Business-Customer Service, Business-Integrity, Business-Reach, Business-Transparency) aspects: (Honesty, Accuracy, Transparency, Responsiveness, Helpfulness, Availability, Honesty, Accuracy, Clarity) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Instagram Tampers With Followers And I Have Proof, I’ve started taking screenshots of my page, analytics, and the new followers my account receives under notifications to show that Instagram doesn’t add them to my business account’s total followers. Analytics shows unchanged numbers for new followers and no new unfollows, so they’ve kept my account at a certain number. The incredibly dishonest and shady thing is the “new followers” I steadily see in my notifications (that never get added to analytics or my follower count on my page) come from boosted posts that I pay for. So I’m giving money to Instagram while they have determined to keep my account at a predetermined number it seems. There’s no other explanation. This has gone on for months. Of course there’s zero accountability on their end as they have removed all avenues to contact someone. We have sent countless reports including screenshots proving this and have yet to actually get some sort of a response. We realize we never will. Our account status is fine with zero violations. Instagram is dishonest and will continue taking your money for boosted posts while tampering with your followers and reach. Unfortunately we aren’t the only account this has happened to as a simple Google search will show you. Apparently Instagram really is trash. Output: App-Review: ('Made a new friend!!', ': ', 'Made a new friend through this app. It’s not what I had hoped for but no regrets, she’s super chill and we have been talking for multiple days. Definitely not looking to date anyone on here anymore, I’m content just making friendships. Only thing is that it’s kind of hard to find people who are looking for the same thing.') $$$

Site and App...

This is a comment about the entire Babbel offering, which is a fairly robust and effective for learning a language at the beginning stage. It has functional limitations in terms of becoming conversant unless, perhaps you upgrade to their conversational/tutoring services. But, at that point, why not just join a conversational language group, which are available in most communities or online at a nominal cost. , , Of course Babbel, as any tool like theirs would, falls way short of its advertised promise that "you'll become conversant in a new language in just a few months". My expectations were realistic in that regard and I don't hold that against Babbel because if one was especially smart and engaged Babbel for 40 hours a week they might. , , What finally drove me to cancel my Babbel subscription after two years was their sudden infusion of left-cultural gender politics into the conversation exercises. Being the clever and aggressive marketers that they are, I trust they have made a calculation re: the strategy of taking sides here and have deciding that a decisive shift to the left is to there advantage, as opposed to adhering to neutral ground. , , I respect that and wish them all the best. But I won't be playing anymore, thank you.

App Usability, App Performance, App Effectiveness, App Value, App Features, App Features

Functional limitations, Robust, Effective, Nominal cost, Conversational/tutoring services, Conversation exercises

Negative, Positive, Positive, Neutral, Neutral, Negative

App Usability - Functional limitations - Negative, App Performance - Robust - Positive, App Effectiveness - Effective - Positive, App Value - Nominal cost - Neutral, App Features - Conversational/tutoring services - Neutral, App Features - Conversation exercises - Negative

### USER:Site and App..., This is a comment about the entire Babbel offering, which is a fairly robust and effective for learning a language at the beginning stage. It has functional limitations in terms of becoming conversant unless, perhaps you upgrade to their conversational/tutoring services. But, at that point, why not just join a conversational language group, which are available in most communities or online at a nominal cost. , , Of course Babbel, as any tool like theirs would, falls way short of its advertised promise that "you'll become conversant in a new language in just a few months". My expectations were realistic in that regard and I don't hold that against Babbel because if one was especially smart and engaged Babbel for 40 hours a week they might. , , What finally drove me to cancel my Babbel subscription after two years was their sudden infusion of left-cultural gender politics into the conversation exercises. Being the clever and aggressive marketers that they are, I trust they have made a calculation re: the strategy of taking sides here and have deciding that a decisive shift to the left is to there advantage, as opposed to adhering to neutral ground. , , I respect that and wish them all the best. But I won't be playing anymore, thank you. ### ASSISTANT: App Usability - Functional limitations - Negative, App Performance - Robust - Positive, App Effectiveness - Effective - Positive, App Value - Nominal cost - Neutral, App Features - Conversational/tutoring services - Neutral, App Features - Conversation exercises - Negative )))

### Review: title: Site and App..., content: This is a comment about the entire Babbel offering, which is a fairly robust and effective for learning a language at the beginning stage. It has functional limitations in terms of becoming conversant unless, perhaps you upgrade to their conversational/tutoring services. But, at that point, why not just join a conversational language group, which are available in most communities or online at a nominal cost. , , Of course Babbel, as any tool like theirs would, falls way short of its advertised promise that "you'll become conversant in a new language in just a few months". My expectations were realistic in that regard and I don't hold that against Babbel because if one was especially smart and engaged Babbel for 40 hours a week they might. , , What finally drove me to cancel my Babbel subscription after two years was their sudden infusion of left-cultural gender politics into the conversation exercises. Being the clever and aggressive marketers that they are, I trust they have made a calculation re: the strategy of taking sides here and have deciding that a decisive shift to the left is to there advantage, as opposed to adhering to neutral ground. , , I respect that and wish them all the best. But I won't be playing anymore, thank you. ### Analysis: categories: App Usability, App Performance, App Effectiveness, App Value, App Features, App Features, aspects: Functional limitations, Robust, Effective, Nominal cost, Conversational/tutoring services, Conversation exercises, sentiments: Negative, Positive, Positive, Neutral, Neutral, Negative )))

### Review: title: Site and App..., content: This is a comment about the entire Babbel offering, which is a fairly robust and effective for learning a language at the beginning stage. It has functional limitations in terms of becoming conversant unless, perhaps you upgrade to their conversational/tutoring services. But, at that point, why not just join a conversational language group, which are available in most communities or online at a nominal cost. , , Of course Babbel, as any tool like theirs would, falls way short of its advertised promise that "you'll become conversant in a new language in just a few months". My expectations were realistic in that regard and I don't hold that against Babbel because if one was especially smart and engaged Babbel for 40 hours a week they might. , , What finally drove me to cancel my Babbel subscription after two years was their sudden infusion of left-cultural gender politics into the conversation exercises. Being the clever and aggressive marketers that they are, I trust they have made a calculation re: the strategy of taking sides here and have deciding that a decisive shift to the left is to there advantage, as opposed to adhering to neutral ground. , , I respect that and wish them all the best. But I won't be playing anymore, thank you. ### Analysis: categories: (App Usability, App Performance, App Effectiveness, App Value, App Features, App Features) aspects: (Functional limitations, Robust, Effective, Nominal cost, Conversational/tutoring services, Conversation exercises) sentiments: (Negative, Positive, Positive, Neutral, Neutral, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Site and App..., This is a comment about the entire Babbel offering, which is a fairly robust and effective for learning a language at the beginning stage. It has functional limitations in terms of becoming conversant unless, perhaps you upgrade to their conversational/tutoring services. But, at that point, why not just join a conversational language group, which are available in most communities or online at a nominal cost. , , Of course Babbel, as any tool like theirs would, falls way short of its advertised promise that "you'll become conversant in a new language in just a few months". My expectations were realistic in that regard and I don't hold that against Babbel because if one was especially smart and engaged Babbel for 40 hours a week they might. , , What finally drove me to cancel my Babbel subscription after two years was their sudden infusion of left-cultural gender politics into the conversation exercises. Being the clever and aggressive marketers that they are, I trust they have made a calculation re: the strategy of taking sides here and have deciding that a decisive shift to the left is to there advantage, as opposed to adhering to neutral ground. , , I respect that and wish them all the best. But I won't be playing anymore, thank you. Output: App Usability - Functional limitations - Negative, App Performance - Robust - Positive, App Effectiveness - Effective - Positive, App Value - Nominal cost - Neutral, App Features - Conversational/tutoring services - Neutral, App Features - Conversation exercises - Negative $$$

This game is like wow and like yeah bro and I am

Hey 👋, how is everyone today. I like the game but than I got addicted and that’s like all I did was play it play it and than I turned into a bum and I dropped out of school and it ruined my life and now my family hates me and I’m like fine and I had a girlfriend but then she said she didn’t want me anymore cuz I’m a flipping gamer and I’m like bro. I used to go outside and rock climb and longboard and go to the lake and canoe and run and bike and hang with my friends but now I’m just like stay inside and play video games cuz that’s gonna get me somewhere in life am I right I was about to inherit my dads company and then he was like get a life than he gave it to my stupid brother and I was like dang but whatever ya know what I’m saying it’s not gonna effect me that bad. And then I spent the rest of my money on this iPhone X and now I don’t have food cuz I’m so addicted to this game and I spend so much money on it so ya thanks for your time my friends have fun playing this rad game, , Never forget!!!!!!!!!!

Gameplay

Gameplay

negative

Gameplay - Gameplay - negative

### USER:This game is like wow and like yeah bro and I am, Hey 👋, how is everyone today. I like the game but than I got addicted and that’s like all I did was play it play it and than I turned into a bum and I dropped out of school and it ruined my life and now my family hates me and I’m like fine and I had a girlfriend but then she said she didn’t want me anymore cuz I’m a flipping gamer and I’m like bro. I used to go outside and rock climb and longboard and go to the lake and canoe and run and bike and hang with my friends but now I’m just like stay inside and play video games cuz that’s gonna get me somewhere in life am I right I was about to inherit my dads company and then he was like get a life than he gave it to my stupid brother and I was like dang but whatever ya know what I’m saying it’s not gonna effect me that bad. And then I spent the rest of my money on this iPhone X and now I don’t have food cuz I’m so addicted to this game and I spend so much money on it so ya thanks for your time my friends have fun playing this rad game, , Never forget!!!!!!!!!! ### ASSISTANT: Gameplay - Gameplay - negative )))

### Review: title: This game is like wow and like yeah bro and I am, content: Hey 👋, how is everyone today. I like the game but than I got addicted and that’s like all I did was play it play it and than I turned into a bum and I dropped out of school and it ruined my life and now my family hates me and I’m like fine and I had a girlfriend but then she said she didn’t want me anymore cuz I’m a flipping gamer and I’m like bro. I used to go outside and rock climb and longboard and go to the lake and canoe and run and bike and hang with my friends but now I’m just like stay inside and play video games cuz that’s gonna get me somewhere in life am I right I was about to inherit my dads company and then he was like get a life than he gave it to my stupid brother and I was like dang but whatever ya know what I’m saying it’s not gonna effect me that bad. And then I spent the rest of my money on this iPhone X and now I don’t have food cuz I’m so addicted to this game and I spend so much money on it so ya thanks for your time my friends have fun playing this rad game, , Never forget!!!!!!!!!! ### Analysis: categories: Gameplay, aspects: Gameplay, sentiments: negative )))

### Review: title: This game is like wow and like yeah bro and I am, content: Hey 👋, how is everyone today. I like the game but than I got addicted and that’s like all I did was play it play it and than I turned into a bum and I dropped out of school and it ruined my life and now my family hates me and I’m like fine and I had a girlfriend but then she said she didn’t want me anymore cuz I’m a flipping gamer and I’m like bro. I used to go outside and rock climb and longboard and go to the lake and canoe and run and bike and hang with my friends but now I’m just like stay inside and play video games cuz that’s gonna get me somewhere in life am I right I was about to inherit my dads company and then he was like get a life than he gave it to my stupid brother and I was like dang but whatever ya know what I’m saying it’s not gonna effect me that bad. And then I spent the rest of my money on this iPhone X and now I don’t have food cuz I’m so addicted to this game and I spend so much money on it so ya thanks for your time my friends have fun playing this rad game, , Never forget!!!!!!!!!! ### Analysis: categories: (Gameplay) aspects: (Gameplay) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: This game is like wow and like yeah bro and I am, Hey 👋, how is everyone today. I like the game but than I got addicted and that’s like all I did was play it play it and than I turned into a bum and I dropped out of school and it ruined my life and now my family hates me and I’m like fine and I had a girlfriend but then she said she didn’t want me anymore cuz I’m a flipping gamer and I’m like bro. I used to go outside and rock climb and longboard and go to the lake and canoe and run and bike and hang with my friends but now I’m just like stay inside and play video games cuz that’s gonna get me somewhere in life am I right I was about to inherit my dads company and then he was like get a life than he gave it to my stupid brother and I was like dang but whatever ya know what I’m saying it’s not gonna effect me that bad. And then I spent the rest of my money on this iPhone X and now I don’t have food cuz I’m so addicted to this game and I spend so much money on it so ya thanks for your time my friends have fun playing this rad game, , Never forget!!!!!!!!!! Output: Gameplay - Gameplay - negative $$$

Completely useless- Don’t even bother

Everybody knows how much problems and restrictions we have when it comes to the health coverage system. They made an app which was even advertised by my health insurance coverage provider but all I could do was register myself with a GP for a phone visit while I was trying to get contact with a dermatologist. I did everything I could on line and also I called and talked to an agent over the phone but I am so sorry that I just found, I wasted my time on a product which is never meant to work., We have a long way to go to get close to where most of European countries are standing., My best advice is, don’t even bother using this app and instead try to see a real person even if you have insurance because this app is not structured well enough.

App, App, Overall

Usability, Functionality, Effectiveness

Negative, Negative, Negative

App - Usability - Negative, App - Functionality - Negative, Overall - Effectiveness - Negative

### USER:Completely useless- Don’t even bother, Everybody knows how much problems and restrictions we have when it comes to the health coverage system. They made an app which was even advertised by my health insurance coverage provider but all I could do was register myself with a GP for a phone visit while I was trying to get contact with a dermatologist. I did everything I could on line and also I called and talked to an agent over the phone but I am so sorry that I just found, I wasted my time on a product which is never meant to work., We have a long way to go to get close to where most of European countries are standing., My best advice is, don’t even bother using this app and instead try to see a real person even if you have insurance because this app is not structured well enough. ### ASSISTANT: App - Usability - Negative, App - Functionality - Negative, Overall - Effectiveness - Negative )))

### Review: title: Completely useless- Don’t even bother, content: Everybody knows how much problems and restrictions we have when it comes to the health coverage system. They made an app which was even advertised by my health insurance coverage provider but all I could do was register myself with a GP for a phone visit while I was trying to get contact with a dermatologist. I did everything I could on line and also I called and talked to an agent over the phone but I am so sorry that I just found, I wasted my time on a product which is never meant to work., We have a long way to go to get close to where most of European countries are standing., My best advice is, don’t even bother using this app and instead try to see a real person even if you have insurance because this app is not structured well enough. ### Analysis: categories: App, App, Overall, aspects: Usability, Functionality, Effectiveness, sentiments: Negative, Negative, Negative )))

### Review: title: Completely useless- Don’t even bother, content: Everybody knows how much problems and restrictions we have when it comes to the health coverage system. They made an app which was even advertised by my health insurance coverage provider but all I could do was register myself with a GP for a phone visit while I was trying to get contact with a dermatologist. I did everything I could on line and also I called and talked to an agent over the phone but I am so sorry that I just found, I wasted my time on a product which is never meant to work., We have a long way to go to get close to where most of European countries are standing., My best advice is, don’t even bother using this app and instead try to see a real person even if you have insurance because this app is not structured well enough. ### Analysis: categories: (App, App, Overall) aspects: (Usability, Functionality, Effectiveness) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Completely useless- Don’t even bother, Everybody knows how much problems and restrictions we have when it comes to the health coverage system. They made an app which was even advertised by my health insurance coverage provider but all I could do was register myself with a GP for a phone visit while I was trying to get contact with a dermatologist. I did everything I could on line and also I called and talked to an agent over the phone but I am so sorry that I just found, I wasted my time on a product which is never meant to work., We have a long way to go to get close to where most of European countries are standing., My best advice is, don’t even bother using this app and instead try to see a real person even if you have insurance because this app is not structured well enough. Output: App - Usability - Negative, App - Functionality - Negative, Overall - Effectiveness - Negative $$$

This game used to be fun but now...

This game was great a long time ago, but the endless parade of changes in the name of “support” have ruined it. You work hard to achieve maxing the game then when you do the goal is to try to be the top trophy winner, but there’s seemingly an unbalanced system for top players. You spend hours, literally, not figuratively in a matchmaking waiting screen to attack someone for a paltry number of trophies and then when you’ve done this 2-3 times the system allows some equivalent leveled player from a lower league to take more trophies than you’ve earned in your entire day forcing you to play twice as much to make up the difference. The only way this is sustainable is how the players in the top clans do it, by having multiple people playing a single account, or to have no life outside the game. I’m afraid that there’s no incentive to actually reach the top in this game. It’s only fun when your level is low. Addressing Clan wars, there’s no way to win at those either because either you’re up against clans engineered to win by exploiting the matchmaking system or by cheating in one of several ways making you wonder how your top ranked clan just got entirely wiped out by an entire clan. , , This game used to be fun, but now it’s just stressful.

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Gameplay, Matchmaking, Trophy System, Clan Wars, Cheating

negative, negative, negative, negative, negative

Gameplay - Gameplay - negative, Gameplay - Matchmaking - negative, Gameplay - Trophy System - negative, Gameplay - Clan Wars - negative, Gameplay - Cheating - negative

### USER:This game used to be fun but now..., This game was great a long time ago, but the endless parade of changes in the name of “support” have ruined it. You work hard to achieve maxing the game then when you do the goal is to try to be the top trophy winner, but there’s seemingly an unbalanced system for top players. You spend hours, literally, not figuratively in a matchmaking waiting screen to attack someone for a paltry number of trophies and then when you’ve done this 2-3 times the system allows some equivalent leveled player from a lower league to take more trophies than you’ve earned in your entire day forcing you to play twice as much to make up the difference. The only way this is sustainable is how the players in the top clans do it, by having multiple people playing a single account, or to have no life outside the game. I’m afraid that there’s no incentive to actually reach the top in this game. It’s only fun when your level is low. Addressing Clan wars, there’s no way to win at those either because either you’re up against clans engineered to win by exploiting the matchmaking system or by cheating in one of several ways making you wonder how your top ranked clan just got entirely wiped out by an entire clan. , , This game used to be fun, but now it’s just stressful. ### ASSISTANT: Gameplay - Gameplay - negative, Gameplay - Matchmaking - negative, Gameplay - Trophy System - negative, Gameplay - Clan Wars - negative, Gameplay - Cheating - negative )))

### Review: title: This game used to be fun but now..., content: This game was great a long time ago, but the endless parade of changes in the name of “support” have ruined it. You work hard to achieve maxing the game then when you do the goal is to try to be the top trophy winner, but there’s seemingly an unbalanced system for top players. You spend hours, literally, not figuratively in a matchmaking waiting screen to attack someone for a paltry number of trophies and then when you’ve done this 2-3 times the system allows some equivalent leveled player from a lower league to take more trophies than you’ve earned in your entire day forcing you to play twice as much to make up the difference. The only way this is sustainable is how the players in the top clans do it, by having multiple people playing a single account, or to have no life outside the game. I’m afraid that there’s no incentive to actually reach the top in this game. It’s only fun when your level is low. Addressing Clan wars, there’s no way to win at those either because either you’re up against clans engineered to win by exploiting the matchmaking system or by cheating in one of several ways making you wonder how your top ranked clan just got entirely wiped out by an entire clan. , , This game used to be fun, but now it’s just stressful. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Gameplay, Matchmaking, Trophy System, Clan Wars, Cheating, sentiments: negative, negative, negative, negative, negative )))

### Review: title: This game used to be fun but now..., content: This game was great a long time ago, but the endless parade of changes in the name of “support” have ruined it. You work hard to achieve maxing the game then when you do the goal is to try to be the top trophy winner, but there’s seemingly an unbalanced system for top players. You spend hours, literally, not figuratively in a matchmaking waiting screen to attack someone for a paltry number of trophies and then when you’ve done this 2-3 times the system allows some equivalent leveled player from a lower league to take more trophies than you’ve earned in your entire day forcing you to play twice as much to make up the difference. The only way this is sustainable is how the players in the top clans do it, by having multiple people playing a single account, or to have no life outside the game. I’m afraid that there’s no incentive to actually reach the top in this game. It’s only fun when your level is low. Addressing Clan wars, there’s no way to win at those either because either you’re up against clans engineered to win by exploiting the matchmaking system or by cheating in one of several ways making you wonder how your top ranked clan just got entirely wiped out by an entire clan. , , This game used to be fun, but now it’s just stressful. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Gameplay, Matchmaking, Trophy System, Clan Wars, Cheating) sentiments: (negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: This game used to be fun but now..., This game was great a long time ago, but the endless parade of changes in the name of “support” have ruined it. You work hard to achieve maxing the game then when you do the goal is to try to be the top trophy winner, but there’s seemingly an unbalanced system for top players. You spend hours, literally, not figuratively in a matchmaking waiting screen to attack someone for a paltry number of trophies and then when you’ve done this 2-3 times the system allows some equivalent leveled player from a lower league to take more trophies than you’ve earned in your entire day forcing you to play twice as much to make up the difference. The only way this is sustainable is how the players in the top clans do it, by having multiple people playing a single account, or to have no life outside the game. I’m afraid that there’s no incentive to actually reach the top in this game. It’s only fun when your level is low. Addressing Clan wars, there’s no way to win at those either because either you’re up against clans engineered to win by exploiting the matchmaking system or by cheating in one of several ways making you wonder how your top ranked clan just got entirely wiped out by an entire clan. , , This game used to be fun, but now it’s just stressful. Output: Gameplay - Gameplay - negative, Gameplay - Matchmaking - negative, Gameplay - Trophy System - negative, Gameplay - Clan Wars - negative, Gameplay - Cheating - negative $$$

Bug fixes needed badly

Hey Instagram! I am struggling on this app because whenever I try to post either on my story or my account it says, "we'll try again when there's a better connection." And I've restarted my connection logged out logged in and all I get is the same old same old. I get that Instagram just builds a bigger variety a day and it's hard to just register that there is just to much glitching. I get that there is A LOT going on in this app at once, the population is huge I get it. But I can't do ANYTHING without it say "we'll try again when you have a better connection·" and yet, my connection is just fine! I don't understand why or why when I post something it also deletes itself. I seem to post a lot on my account which maybe is the reason but, I'm not as active all the time so idk why it says all this. I close out the app go in again and... Bam; NOTHING!!! Yayyyy!! No. It's really difficult as well but also very annoying., , Don't get me wrong Instagram ROCKS I love it it's everything I want, it's just, it's kinda annoying and I want to post! So please read in on this and consider it., -scar

App

Features

Negative

App - Functionality - Negative, App - Reliability - Negative, App - Feature - Positive

### USER:Bug fixes needed badly, Hey Instagram! I am struggling on this app because whenever I try to post either on my story or my account it says, "we'll try again when there's a better connection." And I've restarted my connection logged out logged in and all I get is the same old same old. I get that Instagram just builds a bigger variety a day and it's hard to just register that there is just to much glitching. I get that there is A LOT going on in this app at once, the population is huge I get it. But I can't do ANYTHING without it say "we'll try again when you have a better connection·" and yet, my connection is just fine! I don't understand why or why when I post something it also deletes itself. I seem to post a lot on my account which maybe is the reason but, I'm not as active all the time so idk why it says all this. I close out the app go in again and... Bam; NOTHING!!! Yayyyy!! No. It's really difficult as well but also very annoying., , Don't get me wrong Instagram ROCKS I love it it's everything I want, it's just, it's kinda annoying and I want to post! So please read in on this and consider it., -scar ### ASSISTANT: App - Functionality - Negative, App - Reliability - Negative, App - Feature - Positive )))

### Review: title: Bug fixes needed badly, content: Hey Instagram! I am struggling on this app because whenever I try to post either on my story or my account it says, "we'll try again when there's a better connection." And I've restarted my connection logged out logged in and all I get is the same old same old. I get that Instagram just builds a bigger variety a day and it's hard to just register that there is just to much glitching. I get that there is A LOT going on in this app at once, the population is huge I get it. But I can't do ANYTHING without it say "we'll try again when you have a better connection·" and yet, my connection is just fine! I don't understand why or why when I post something it also deletes itself. I seem to post a lot on my account which maybe is the reason but, I'm not as active all the time so idk why it says all this. I close out the app go in again and... Bam; NOTHING!!! Yayyyy!! No. It's really difficult as well but also very annoying., , Don't get me wrong Instagram ROCKS I love it it's everything I want, it's just, it's kinda annoying and I want to post! So please read in on this and consider it., -scar ### Analysis: categories: App, aspects: Features, sentiments: Negative )))

### Review: title: Bug fixes needed badly, content: Hey Instagram! I am struggling on this app because whenever I try to post either on my story or my account it says, "we'll try again when there's a better connection." And I've restarted my connection logged out logged in and all I get is the same old same old. I get that Instagram just builds a bigger variety a day and it's hard to just register that there is just to much glitching. I get that there is A LOT going on in this app at once, the population is huge I get it. But I can't do ANYTHING without it say "we'll try again when you have a better connection·" and yet, my connection is just fine! I don't understand why or why when I post something it also deletes itself. I seem to post a lot on my account which maybe is the reason but, I'm not as active all the time so idk why it says all this. I close out the app go in again and... Bam; NOTHING!!! Yayyyy!! No. It's really difficult as well but also very annoying., , Don't get me wrong Instagram ROCKS I love it it's everything I want, it's just, it's kinda annoying and I want to post! So please read in on this and consider it., -scar ### Analysis: categories: (App) aspects: (Features) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Bug fixes needed badly, Hey Instagram! I am struggling on this app because whenever I try to post either on my story or my account it says, "we'll try again when there's a better connection." And I've restarted my connection logged out logged in and all I get is the same old same old. I get that Instagram just builds a bigger variety a day and it's hard to just register that there is just to much glitching. I get that there is A LOT going on in this app at once, the population is huge I get it. But I can't do ANYTHING without it say "we'll try again when you have a better connection·" and yet, my connection is just fine! I don't understand why or why when I post something it also deletes itself. I seem to post a lot on my account which maybe is the reason but, I'm not as active all the time so idk why it says all this. I close out the app go in again and... Bam; NOTHING!!! Yayyyy!! No. It's really difficult as well but also very annoying., , Don't get me wrong Instagram ROCKS I love it it's everything I want, it's just, it's kinda annoying and I want to post! So please read in on this and consider it., -scar Output: App - Functionality - Negative, App - Reliability - Negative, App - Feature - Positive $$$

I didn’t have to miss work.

I was looking forward to working the OT I signed up for, but work up with a horrible sore throat, and knew I would need to get to urgent care as soon as they opened. I was sooooo thankful when I found out my insurance covers this app! I worked my OT, and took a break for a few mins to have my appt, received a Dr’s note just in case, and by the time my shift was over my meds were ready to pick up. The provider was so sweet, such wonderful virtual bedside manners. I immediately recommended it to my co-workers 🤍

Healthcare Services, Healthcare Services, Healthcare Services

Emergency Care, Virtual Visit, Provider

Positive, Neutral, Positive

Healthcare Services - Emergency Care - Positive, Healthcare Services - Virtual Visit - Neutral, Healthcare Services - Provider - Positive

### USER:I didn’t have to miss work., I was looking forward to working the OT I signed up for, but work up with a horrible sore throat, and knew I would need to get to urgent care as soon as they opened. I was sooooo thankful when I found out my insurance covers this app! I worked my OT, and took a break for a few mins to have my appt, received a Dr’s note just in case, and by the time my shift was over my meds were ready to pick up. The provider was so sweet, such wonderful virtual bedside manners. I immediately recommended it to my co-workers 🤍 ### ASSISTANT: Healthcare Services - Emergency Care - Positive, Healthcare Services - Virtual Visit - Neutral, Healthcare Services - Provider - Positive )))

### Review: title: I didn’t have to miss work., content: I was looking forward to working the OT I signed up for, but work up with a horrible sore throat, and knew I would need to get to urgent care as soon as they opened. I was sooooo thankful when I found out my insurance covers this app! I worked my OT, and took a break for a few mins to have my appt, received a Dr’s note just in case, and by the time my shift was over my meds were ready to pick up. The provider was so sweet, such wonderful virtual bedside manners. I immediately recommended it to my co-workers 🤍 ### Analysis: categories: Healthcare Services, Healthcare Services, Healthcare Services, aspects: Emergency Care, Virtual Visit, Provider, sentiments: Positive, Neutral, Positive )))

### Review: title: I didn’t have to miss work., content: I was looking forward to working the OT I signed up for, but work up with a horrible sore throat, and knew I would need to get to urgent care as soon as they opened. I was sooooo thankful when I found out my insurance covers this app! I worked my OT, and took a break for a few mins to have my appt, received a Dr’s note just in case, and by the time my shift was over my meds were ready to pick up. The provider was so sweet, such wonderful virtual bedside manners. I immediately recommended it to my co-workers 🤍 ### Analysis: categories: (Healthcare Services, Healthcare Services, Healthcare Services) aspects: (Emergency Care, Virtual Visit, Provider) sentiments: (Positive, Neutral, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I didn’t have to miss work., I was looking forward to working the OT I signed up for, but work up with a horrible sore throat, and knew I would need to get to urgent care as soon as they opened. I was sooooo thankful when I found out my insurance covers this app! I worked my OT, and took a break for a few mins to have my appt, received a Dr’s note just in case, and by the time my shift was over my meds were ready to pick up. The provider was so sweet, such wonderful virtual bedside manners. I immediately recommended it to my co-workers 🤍 Output: Healthcare Services - Emergency Care - Positive, Healthcare Services - Virtual Visit - Neutral, Healthcare Services - Provider - Positive $$$

Banning Of Numbers

I was using WhatsApp alright until i woke up one morning to meet the message that my number has been banned from using WhatsApp. I haven’t downloaded any third party apps and my account is free of scam or any form of spam. No one has reported my account either and all of a sudden my number has been banned. I requested a review but was told there is nothing they can do about it and they had no reason to give to me as well for banning my number from WhatsApp. The only option i have now is to sign up with a new number and this apparently that means i’ll loose my previous texts and chats with friends from my contact and this is really bad!! I tried signing up again with the same number and I was told to wait for 12 hours to be able to verify my number with the one time password (OTP). Even after waiting all that while, I still couldn’t get my account unbanned and I’ve sent various emails to the support team but still no positive feedback. Where is the Credibility??

App-Review

Credibility

negative

App-Review - Credibility - negative

### USER:Banning Of Numbers, I was using WhatsApp alright until i woke up one morning to meet the message that my number has been banned from using WhatsApp. I haven’t downloaded any third party apps and my account is free of scam or any form of spam. No one has reported my account either and all of a sudden my number has been banned. I requested a review but was told there is nothing they can do about it and they had no reason to give to me as well for banning my number from WhatsApp. The only option i have now is to sign up with a new number and this apparently that means i’ll loose my previous texts and chats with friends from my contact and this is really bad!! I tried signing up again with the same number and I was told to wait for 12 hours to be able to verify my number with the one time password (OTP). Even after waiting all that while, I still couldn’t get my account unbanned and I’ve sent various emails to the support team but still no positive feedback. Where is the Credibility?? ### ASSISTANT: App-Review - Credibility - negative )))

### Review: title: Banning Of Numbers, content: I was using WhatsApp alright until i woke up one morning to meet the message that my number has been banned from using WhatsApp. I haven’t downloaded any third party apps and my account is free of scam or any form of spam. No one has reported my account either and all of a sudden my number has been banned. I requested a review but was told there is nothing they can do about it and they had no reason to give to me as well for banning my number from WhatsApp. The only option i have now is to sign up with a new number and this apparently that means i’ll loose my previous texts and chats with friends from my contact and this is really bad!! I tried signing up again with the same number and I was told to wait for 12 hours to be able to verify my number with the one time password (OTP). Even after waiting all that while, I still couldn’t get my account unbanned and I’ve sent various emails to the support team but still no positive feedback. Where is the Credibility?? ### Analysis: categories: App-Review, aspects: Credibility, sentiments: negative )))

### Review: title: Banning Of Numbers, content: I was using WhatsApp alright until i woke up one morning to meet the message that my number has been banned from using WhatsApp. I haven’t downloaded any third party apps and my account is free of scam or any form of spam. No one has reported my account either and all of a sudden my number has been banned. I requested a review but was told there is nothing they can do about it and they had no reason to give to me as well for banning my number from WhatsApp. The only option i have now is to sign up with a new number and this apparently that means i’ll loose my previous texts and chats with friends from my contact and this is really bad!! I tried signing up again with the same number and I was told to wait for 12 hours to be able to verify my number with the one time password (OTP). Even after waiting all that while, I still couldn’t get my account unbanned and I’ve sent various emails to the support team but still no positive feedback. Where is the Credibility?? ### Analysis: categories: (App-Review) aspects: (Credibility) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Banning Of Numbers, I was using WhatsApp alright until i woke up one morning to meet the message that my number has been banned from using WhatsApp. I haven’t downloaded any third party apps and my account is free of scam or any form of spam. No one has reported my account either and all of a sudden my number has been banned. I requested a review but was told there is nothing they can do about it and they had no reason to give to me as well for banning my number from WhatsApp. The only option i have now is to sign up with a new number and this apparently that means i’ll loose my previous texts and chats with friends from my contact and this is really bad!! I tried signing up again with the same number and I was told to wait for 12 hours to be able to verify my number with the one time password (OTP). Even after waiting all that while, I still couldn’t get my account unbanned and I’ve sent various emails to the support team but still no positive feedback. Where is the Credibility?? Output: App-Review - Credibility - negative $$$

Good, but one issue!

I love this game, I’ve been playing it since 2013 and I have about 5 account all over th 10. This game is fun and entertaining and hard in a good way. I love ethos game but their is one issue. Ever since they took global out it has been so hard to find new members and meeting new people. One of the main reason I loved clash was because of the interactions with people. You could meet someone who was nice and friendly and get them to join your clan. Now with the new option I can invite people but you don’t know how they are, if their nice, if they like clan wars, if they are gonna join and then just hop to another clan. When global was their you could just ask them those questions before they actually joined. Other wise this game is fun and exiting and I will definitely recommend it too you!!

Gameplay, Gameplay, Social Interaction, Clans, Clans, Clans

Fun, Challenging, Interactions with people, Inviting new members, Meeting new people, Hopping to another clan

Positive, Positive, Positive, Negative, Negative, Negative

Gameplay - Fun - Positive, Gameplay - Challenging - Positive, Social Interaction - Interactions with people - Positive, Clans - Inviting new members - Negative, Clans - Meeting new people - Negative, Clans - Hopping to another clan - Negative

### USER:Good, but one issue!, I love this game, I’ve been playing it since 2013 and I have about 5 account all over th 10. This game is fun and entertaining and hard in a good way. I love ethos game but their is one issue. Ever since they took global out it has been so hard to find new members and meeting new people. One of the main reason I loved clash was because of the interactions with people. You could meet someone who was nice and friendly and get them to join your clan. Now with the new option I can invite people but you don’t know how they are, if their nice, if they like clan wars, if they are gonna join and then just hop to another clan. When global was their you could just ask them those questions before they actually joined. Other wise this game is fun and exiting and I will definitely recommend it too you!! ### ASSISTANT: Gameplay - Fun - Positive, Gameplay - Challenging - Positive, Social Interaction - Interactions with people - Positive, Clans - Inviting new members - Negative, Clans - Meeting new people - Negative, Clans - Hopping to another clan - Negative )))

### Review: title: Good, but one issue!, content: I love this game, I’ve been playing it since 2013 and I have about 5 account all over th 10. This game is fun and entertaining and hard in a good way. I love ethos game but their is one issue. Ever since they took global out it has been so hard to find new members and meeting new people. One of the main reason I loved clash was because of the interactions with people. You could meet someone who was nice and friendly and get them to join your clan. Now with the new option I can invite people but you don’t know how they are, if their nice, if they like clan wars, if they are gonna join and then just hop to another clan. When global was their you could just ask them those questions before they actually joined. Other wise this game is fun and exiting and I will definitely recommend it too you!! ### Analysis: categories: Gameplay, Gameplay, Social Interaction, Clans, Clans, Clans, aspects: Fun, Challenging, Interactions with people, Inviting new members, Meeting new people, Hopping to another clan, sentiments: Positive, Positive, Positive, Negative, Negative, Negative )))

### Review: title: Good, but one issue!, content: I love this game, I’ve been playing it since 2013 and I have about 5 account all over th 10. This game is fun and entertaining and hard in a good way. I love ethos game but their is one issue. Ever since they took global out it has been so hard to find new members and meeting new people. One of the main reason I loved clash was because of the interactions with people. You could meet someone who was nice and friendly and get them to join your clan. Now with the new option I can invite people but you don’t know how they are, if their nice, if they like clan wars, if they are gonna join and then just hop to another clan. When global was their you could just ask them those questions before they actually joined. Other wise this game is fun and exiting and I will definitely recommend it too you!! ### Analysis: categories: (Gameplay, Gameplay, Social Interaction, Clans, Clans, Clans) aspects: (Fun, Challenging, Interactions with people, Inviting new members, Meeting new people, Hopping to another clan) sentiments: (Positive, Positive, Positive, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good, but one issue!, I love this game, I’ve been playing it since 2013 and I have about 5 account all over th 10. This game is fun and entertaining and hard in a good way. I love ethos game but their is one issue. Ever since they took global out it has been so hard to find new members and meeting new people. One of the main reason I loved clash was because of the interactions with people. You could meet someone who was nice and friendly and get them to join your clan. Now with the new option I can invite people but you don’t know how they are, if their nice, if they like clan wars, if they are gonna join and then just hop to another clan. When global was their you could just ask them those questions before they actually joined. Other wise this game is fun and exiting and I will definitely recommend it too you!! Output: Gameplay - Fun - Positive, Gameplay - Challenging - Positive, Social Interaction - Interactions with people - Positive, Clans - Inviting new members - Negative, Clans - Meeting new people - Negative, Clans - Hopping to another clan - Negative $$$

Awful App

I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families.

App, App

Functionality, Customer Service

Negative, Negative

App - Functionality - Negative, App - Customer Service - Negative

### USER:Awful App, I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families. ### ASSISTANT: App - Functionality - Negative, App - Customer Service - Negative )))

### Review: title: Awful App, content: I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families. ### Analysis: categories: App, App, aspects: Functionality, Customer Service, sentiments: Negative, Negative )))

### Review: title: Awful App, content: I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families. ### Analysis: categories: (App, App) aspects: (Functionality, Customer Service) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Awful App, I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instructions and provided proof of My number. Then they said I violated their terms and conditions. I asked them how when I had used it twice to check in on my brother. They stated I had a large number of complaints against my number? I had only spoken to my brother in this app and no one else. It seems their system is messed up and they said they wouldn’t no longer respond to my messages. Seems this crappy app is useless and also does not support military families. Output: App - Functionality - Negative, App - Customer Service - Negative $$$

Out to lunch

I stayed on hold for over 50 minutes, I was next in line for a video conference. Only once it updated stated we are sorry for the wait! I did call Teladoc directly and spoke to an agent, all she said was give it 15 more minutes and then if no one answers call us back and we can see what the problem is! I believe since I scheduled an appointment at 11:50 am it’s close to lunchtime and everyone went to lunch. I don’t want to go out being that I have Covid, I don’t want to infect someone else. A simple fix give an estimated wait time or allow the patient to change over voice call.

Call support

Wait times

negative

Call support - Wait times - negative

### USER:Out to lunch, I stayed on hold for over 50 minutes, I was next in line for a video conference. Only once it updated stated we are sorry for the wait! I did call Teladoc directly and spoke to an agent, all she said was give it 15 more minutes and then if no one answers call us back and we can see what the problem is! I believe since I scheduled an appointment at 11:50 am it’s close to lunchtime and everyone went to lunch. I don’t want to go out being that I have Covid, I don’t want to infect someone else. A simple fix give an estimated wait time or allow the patient to change over voice call. ### ASSISTANT: Call support - Wait times - negative )))

### Review: title: Out to lunch, content: I stayed on hold for over 50 minutes, I was next in line for a video conference. Only once it updated stated we are sorry for the wait! I did call Teladoc directly and spoke to an agent, all she said was give it 15 more minutes and then if no one answers call us back and we can see what the problem is! I believe since I scheduled an appointment at 11:50 am it’s close to lunchtime and everyone went to lunch. I don’t want to go out being that I have Covid, I don’t want to infect someone else. A simple fix give an estimated wait time or allow the patient to change over voice call. ### Analysis: categories: Call support, aspects: Wait times, sentiments: negative )))

### Review: title: Out to lunch, content: I stayed on hold for over 50 minutes, I was next in line for a video conference. Only once it updated stated we are sorry for the wait! I did call Teladoc directly and spoke to an agent, all she said was give it 15 more minutes and then if no one answers call us back and we can see what the problem is! I believe since I scheduled an appointment at 11:50 am it’s close to lunchtime and everyone went to lunch. I don’t want to go out being that I have Covid, I don’t want to infect someone else. A simple fix give an estimated wait time or allow the patient to change over voice call. ### Analysis: categories: (Call support) aspects: (Wait times) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Out to lunch, I stayed on hold for over 50 minutes, I was next in line for a video conference. Only once it updated stated we are sorry for the wait! I did call Teladoc directly and spoke to an agent, all she said was give it 15 more minutes and then if no one answers call us back and we can see what the problem is! I believe since I scheduled an appointment at 11:50 am it’s close to lunchtime and everyone went to lunch. I don’t want to go out being that I have Covid, I don’t want to infect someone else. A simple fix give an estimated wait time or allow the patient to change over voice call. Output: Call support - Wait times - negative $$$

Great learning program!

I have been using Babbel for multiple months now, it is great. I have learned a lot, but it just feels like it’s lacking some thing to keep my interest. The app has been buggy and there aren’t very many ways. You can change the theme, if there was a dark mode, that would be excellent and more options to, write down stuff if you were working on a tablet instead of typing. I also started using Duolingo, I almost find that easier to learn with than the Babbel app now. I am paying for the premium Duolingo and the activities and interactions you have with it is a lot easier to understand and the repetition is much more engaging than the Babbel app. I hope these things get looked into.

App Functionality, App Design, App Design, App Design, Learning Material, Learning Material, Learning Material

Bugs, Dark Mode, Customisation, Writing Options, Content, Method, Repetition

Negative, Positive, Positive, Positive, Positive, Negative, Negative

App Functionality - Bugs - Negative, App Design - Dark Mode - Positive, App Design - Customisation - Positive, App Design - Writing Options - Positive, Learning Material - Content - Positive, Learning Material - Method - Negative, Learning Material - Repetition - Negative

### USER:Great learning program!, I have been using Babbel for multiple months now, it is great. I have learned a lot, but it just feels like it’s lacking some thing to keep my interest. The app has been buggy and there aren’t very many ways. You can change the theme, if there was a dark mode, that would be excellent and more options to, write down stuff if you were working on a tablet instead of typing. I also started using Duolingo, I almost find that easier to learn with than the Babbel app now. I am paying for the premium Duolingo and the activities and interactions you have with it is a lot easier to understand and the repetition is much more engaging than the Babbel app. I hope these things get looked into. ### ASSISTANT: App Functionality - Bugs - Negative, App Design - Dark Mode - Positive, App Design - Customisation - Positive, App Design - Writing Options - Positive, Learning Material - Content - Positive, Learning Material - Method - Negative, Learning Material - Repetition - Negative )))

### Review: title: Great learning program!, content: I have been using Babbel for multiple months now, it is great. I have learned a lot, but it just feels like it’s lacking some thing to keep my interest. The app has been buggy and there aren’t very many ways. You can change the theme, if there was a dark mode, that would be excellent and more options to, write down stuff if you were working on a tablet instead of typing. I also started using Duolingo, I almost find that easier to learn with than the Babbel app now. I am paying for the premium Duolingo and the activities and interactions you have with it is a lot easier to understand and the repetition is much more engaging than the Babbel app. I hope these things get looked into. ### Analysis: categories: App Functionality, App Design, App Design, App Design, Learning Material, Learning Material, Learning Material, aspects: Bugs, Dark Mode, Customisation, Writing Options, Content, Method, Repetition, sentiments: Negative, Positive, Positive, Positive, Positive, Negative, Negative )))

### Review: title: Great learning program!, content: I have been using Babbel for multiple months now, it is great. I have learned a lot, but it just feels like it’s lacking some thing to keep my interest. The app has been buggy and there aren’t very many ways. You can change the theme, if there was a dark mode, that would be excellent and more options to, write down stuff if you were working on a tablet instead of typing. I also started using Duolingo, I almost find that easier to learn with than the Babbel app now. I am paying for the premium Duolingo and the activities and interactions you have with it is a lot easier to understand and the repetition is much more engaging than the Babbel app. I hope these things get looked into. ### Analysis: categories: (App Functionality, App Design, App Design, App Design, Learning Material, Learning Material, Learning Material) aspects: (Bugs, Dark Mode, Customisation, Writing Options, Content, Method, Repetition) sentiments: (Negative, Positive, Positive, Positive, Positive, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great learning program!, I have been using Babbel for multiple months now, it is great. I have learned a lot, but it just feels like it’s lacking some thing to keep my interest. The app has been buggy and there aren’t very many ways. You can change the theme, if there was a dark mode, that would be excellent and more options to, write down stuff if you were working on a tablet instead of typing. I also started using Duolingo, I almost find that easier to learn with than the Babbel app now. I am paying for the premium Duolingo and the activities and interactions you have with it is a lot easier to understand and the repetition is much more engaging than the Babbel app. I hope these things get looked into. Output: App Functionality - Bugs - Negative, App Design - Dark Mode - Positive, App Design - Customisation - Positive, App Design - Writing Options - Positive, Learning Material - Content - Positive, Learning Material - Method - Negative, Learning Material - Repetition - Negative $$$

No proper customer service

I was scammed and have had to change my bank account and many other things due to a fake representative who took my refund and bought a Apple Card and now I am out of the product I returned as well as the money it cost me. Not only did they sell me a product that doesn’t even work in the USA but it was for the holiday and therefore rendered useless and now I can’t even get my money back. Took me 4 hours on the phone with a fake rep and then another hour via text with a computer rep all to end with the same result……nothing. They do NOT take into consideration that not everyone can read their microscopic texts let alone understand the way technology works. This will surely be the collapse of America when are reduced to doing business with a computer.

Customer Service

Support

Negative

Customer Service - Support - Negative

### USER:No proper customer service, I was scammed and have had to change my bank account and many other things due to a fake representative who took my refund and bought a Apple Card and now I am out of the product I returned as well as the money it cost me. Not only did they sell me a product that doesn’t even work in the USA but it was for the holiday and therefore rendered useless and now I can’t even get my money back. Took me 4 hours on the phone with a fake rep and then another hour via text with a computer rep all to end with the same result……nothing. They do NOT take into consideration that not everyone can read their microscopic texts let alone understand the way technology works. This will surely be the collapse of America when are reduced to doing business with a computer. ### ASSISTANT: Customer Service - Support - Negative )))

### Review: title: No proper customer service, content: I was scammed and have had to change my bank account and many other things due to a fake representative who took my refund and bought a Apple Card and now I am out of the product I returned as well as the money it cost me. Not only did they sell me a product that doesn’t even work in the USA but it was for the holiday and therefore rendered useless and now I can’t even get my money back. Took me 4 hours on the phone with a fake rep and then another hour via text with a computer rep all to end with the same result……nothing. They do NOT take into consideration that not everyone can read their microscopic texts let alone understand the way technology works. This will surely be the collapse of America when are reduced to doing business with a computer. ### Analysis: categories: Customer Service, aspects: Support, sentiments: Negative )))

### Review: title: No proper customer service, content: I was scammed and have had to change my bank account and many other things due to a fake representative who took my refund and bought a Apple Card and now I am out of the product I returned as well as the money it cost me. Not only did they sell me a product that doesn’t even work in the USA but it was for the holiday and therefore rendered useless and now I can’t even get my money back. Took me 4 hours on the phone with a fake rep and then another hour via text with a computer rep all to end with the same result……nothing. They do NOT take into consideration that not everyone can read their microscopic texts let alone understand the way technology works. This will surely be the collapse of America when are reduced to doing business with a computer. ### Analysis: categories: (Customer Service) aspects: (Support) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: No proper customer service, I was scammed and have had to change my bank account and many other things due to a fake representative who took my refund and bought a Apple Card and now I am out of the product I returned as well as the money it cost me. Not only did they sell me a product that doesn’t even work in the USA but it was for the holiday and therefore rendered useless and now I can’t even get my money back. Took me 4 hours on the phone with a fake rep and then another hour via text with a computer rep all to end with the same result……nothing. They do NOT take into consideration that not everyone can read their microscopic texts let alone understand the way technology works. This will surely be the collapse of America when are reduced to doing business with a computer. Output: Customer Service - Support - Negative $$$

Better get a notebook

Overall a good app for learning new things, but it does a very very poor job for retention simply based on the lack of any kind of storage/notes/etc. , , There is a review section, which has almost every phrase or word that you’ve encountered without any discernible way to filter or search for something you are looking for. As you progress in lessons, the review section almost gets unmanageable in terms of trying to find something particular. Especially with verbs and conjugations of verbs - you quite literally see it once and then have no way to review it again in isolation until you constantly get them wrong or get frustrated enough to do a google search. , , Different characters in the dialogue pronounce the same words differently. I’m not convinced that this is intentional and it makes it difficult to determine the true pronunciation. , , Also disappointed that a 12 month subscription doesn’t come with more free virtual classroom sessions. Looks like I get one for free, then have to upgrade my account to get more. Not the worst language app I’ve used, but far from perfect.

App, App, App, App, App, App, App, App, App

Storage, Notes, Review Section, Search, Filter, Pronunciation, Subscription, Virtual Classroom Sessions, Overall

Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive

App - Storage - Negative, App - Notes - Negative, App - Review Section - Negative, App - Search - Negative, App - Filter - Negative, App - Pronunciation - Negative, App - Subscription - Negative, App - Virtual Classroom Sessions - Negative, App - Overall - Positive

### USER:Better get a notebook, Overall a good app for learning new things, but it does a very very poor job for retention simply based on the lack of any kind of storage/notes/etc. , , There is a review section, which has almost every phrase or word that you’ve encountered without any discernible way to filter or search for something you are looking for. As you progress in lessons, the review section almost gets unmanageable in terms of trying to find something particular. Especially with verbs and conjugations of verbs - you quite literally see it once and then have no way to review it again in isolation until you constantly get them wrong or get frustrated enough to do a google search. , , Different characters in the dialogue pronounce the same words differently. I’m not convinced that this is intentional and it makes it difficult to determine the true pronunciation. , , Also disappointed that a 12 month subscription doesn’t come with more free virtual classroom sessions. Looks like I get one for free, then have to upgrade my account to get more. Not the worst language app I’ve used, but far from perfect. ### ASSISTANT: App - Storage - Negative, App - Notes - Negative, App - Review Section - Negative, App - Search - Negative, App - Filter - Negative, App - Pronunciation - Negative, App - Subscription - Negative, App - Virtual Classroom Sessions - Negative, App - Overall - Positive )))

### Review: title: Better get a notebook, content: Overall a good app for learning new things, but it does a very very poor job for retention simply based on the lack of any kind of storage/notes/etc. , , There is a review section, which has almost every phrase or word that you’ve encountered without any discernible way to filter or search for something you are looking for. As you progress in lessons, the review section almost gets unmanageable in terms of trying to find something particular. Especially with verbs and conjugations of verbs - you quite literally see it once and then have no way to review it again in isolation until you constantly get them wrong or get frustrated enough to do a google search. , , Different characters in the dialogue pronounce the same words differently. I’m not convinced that this is intentional and it makes it difficult to determine the true pronunciation. , , Also disappointed that a 12 month subscription doesn’t come with more free virtual classroom sessions. Looks like I get one for free, then have to upgrade my account to get more. Not the worst language app I’ve used, but far from perfect. ### Analysis: categories: App, App, App, App, App, App, App, App, App, aspects: Storage, Notes, Review Section, Search, Filter, Pronunciation, Subscription, Virtual Classroom Sessions, Overall, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive )))

### Review: title: Better get a notebook, content: Overall a good app for learning new things, but it does a very very poor job for retention simply based on the lack of any kind of storage/notes/etc. , , There is a review section, which has almost every phrase or word that you’ve encountered without any discernible way to filter or search for something you are looking for. As you progress in lessons, the review section almost gets unmanageable in terms of trying to find something particular. Especially with verbs and conjugations of verbs - you quite literally see it once and then have no way to review it again in isolation until you constantly get them wrong or get frustrated enough to do a google search. , , Different characters in the dialogue pronounce the same words differently. I’m not convinced that this is intentional and it makes it difficult to determine the true pronunciation. , , Also disappointed that a 12 month subscription doesn’t come with more free virtual classroom sessions. Looks like I get one for free, then have to upgrade my account to get more. Not the worst language app I’ve used, but far from perfect. ### Analysis: categories: (App, App, App, App, App, App, App, App, App) aspects: (Storage, Notes, Review Section, Search, Filter, Pronunciation, Subscription, Virtual Classroom Sessions, Overall) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Better get a notebook, Overall a good app for learning new things, but it does a very very poor job for retention simply based on the lack of any kind of storage/notes/etc. , , There is a review section, which has almost every phrase or word that you’ve encountered without any discernible way to filter or search for something you are looking for. As you progress in lessons, the review section almost gets unmanageable in terms of trying to find something particular. Especially with verbs and conjugations of verbs - you quite literally see it once and then have no way to review it again in isolation until you constantly get them wrong or get frustrated enough to do a google search. , , Different characters in the dialogue pronounce the same words differently. I’m not convinced that this is intentional and it makes it difficult to determine the true pronunciation. , , Also disappointed that a 12 month subscription doesn’t come with more free virtual classroom sessions. Looks like I get one for free, then have to upgrade my account to get more. Not the worst language app I’ve used, but far from perfect. Output: App - Storage - Negative, App - Notes - Negative, App - Review Section - Negative, App - Search - Negative, App - Filter - Negative, App - Pronunciation - Negative, App - Subscription - Negative, App - Virtual Classroom Sessions - Negative, App - Overall - Positive $$$

Horrible customer service and lack of structure

I called in for strep throat turning into bronchitis, and once I got a doctor on the phone I asked the doctor for antibiotics, but to my surprise she only prescribed me over the counter cough drops when I got to the pharmacy… not exactly $75 dollars well spent. I called and called trying to get my antibiotics but they wanted me to pay $75 dollars again to see another doctor. I tried all I could to just get some antibiotics, but to no avail. Looks like I’m going to see an in person doctor… do not do this if you have even a somewhat complicated case, or need follow up because they are very disorganized and you are just another cog in the machine to them trying to squeeze every penny out of you.

Customer Service

Customer Service

negative

Customer Service - Customer Service - negative

### USER:Horrible customer service and lack of structure, I called in for strep throat turning into bronchitis, and once I got a doctor on the phone I asked the doctor for antibiotics, but to my surprise she only prescribed me over the counter cough drops when I got to the pharmacy… not exactly $75 dollars well spent. I called and called trying to get my antibiotics but they wanted me to pay $75 dollars again to see another doctor. I tried all I could to just get some antibiotics, but to no avail. Looks like I’m going to see an in person doctor… do not do this if you have even a somewhat complicated case, or need follow up because they are very disorganized and you are just another cog in the machine to them trying to squeeze every penny out of you. ### ASSISTANT: Customer Service - Customer Service - negative )))

### Review: title: Horrible customer service and lack of structure, content: I called in for strep throat turning into bronchitis, and once I got a doctor on the phone I asked the doctor for antibiotics, but to my surprise she only prescribed me over the counter cough drops when I got to the pharmacy… not exactly $75 dollars well spent. I called and called trying to get my antibiotics but they wanted me to pay $75 dollars again to see another doctor. I tried all I could to just get some antibiotics, but to no avail. Looks like I’m going to see an in person doctor… do not do this if you have even a somewhat complicated case, or need follow up because they are very disorganized and you are just another cog in the machine to them trying to squeeze every penny out of you. ### Analysis: categories: Customer Service, aspects: Customer Service, sentiments: negative )))

### Review: title: Horrible customer service and lack of structure, content: I called in for strep throat turning into bronchitis, and once I got a doctor on the phone I asked the doctor for antibiotics, but to my surprise she only prescribed me over the counter cough drops when I got to the pharmacy… not exactly $75 dollars well spent. I called and called trying to get my antibiotics but they wanted me to pay $75 dollars again to see another doctor. I tried all I could to just get some antibiotics, but to no avail. Looks like I’m going to see an in person doctor… do not do this if you have even a somewhat complicated case, or need follow up because they are very disorganized and you are just another cog in the machine to them trying to squeeze every penny out of you. ### Analysis: categories: (Customer Service) aspects: (Customer Service) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Horrible customer service and lack of structure, I called in for strep throat turning into bronchitis, and once I got a doctor on the phone I asked the doctor for antibiotics, but to my surprise she only prescribed me over the counter cough drops when I got to the pharmacy… not exactly $75 dollars well spent. I called and called trying to get my antibiotics but they wanted me to pay $75 dollars again to see another doctor. I tried all I could to just get some antibiotics, but to no avail. Looks like I’m going to see an in person doctor… do not do this if you have even a somewhat complicated case, or need follow up because they are very disorganized and you are just another cog in the machine to them trying to squeeze every penny out of you. Output: Customer Service - Customer Service - negative $$$

Delivery hours

I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery driver doesn’t get a load for the day isn’t until after 11:00am and that driver has 190 stops and 350 packages and 13 over flow and the routing for these routes are done in Texas! , I speak with my delivery people especially when they are required even in high heat index too turn off the vehicle every stop and on breaks and 30 minutes of lunch , I’m aware that all these people aren’t even employed by this company and are they that expendable too your company your willing too risk life

Delivery hours

delivery times

negative

Delivery hours - delivery times - negative

### USER:Delivery hours, I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery driver doesn’t get a load for the day isn’t until after 11:00am and that driver has 190 stops and 350 packages and 13 over flow and the routing for these routes are done in Texas! , I speak with my delivery people especially when they are required even in high heat index too turn off the vehicle every stop and on breaks and 30 minutes of lunch , I’m aware that all these people aren’t even employed by this company and are they that expendable too your company your willing too risk life ### ASSISTANT: - delivery times - negative )))

### Review: title: Delivery hours, content: I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery driver doesn’t get a load for the day isn’t until after 11:00am and that driver has 190 stops and 350 packages and 13 over flow and the routing for these routes are done in Texas! , I speak with my delivery people especially when they are required even in high heat index too turn off the vehicle every stop and on breaks and 30 minutes of lunch , I’m aware that all these people aren’t even employed by this company and are they that expendable too your company your willing too risk life ### Analysis: categories: Delivery hours, aspects: delivery times, sentiments: negative )))

### Review: title: Delivery hours, content: I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery driver doesn’t get a load for the day isn’t until after 11:00am and that driver has 190 stops and 350 packages and 13 over flow and the routing for these routes are done in Texas! , I speak with my delivery people especially when they are required even in high heat index too turn off the vehicle every stop and on breaks and 30 minutes of lunch , I’m aware that all these people aren’t even employed by this company and are they that expendable too your company your willing too risk life ### Analysis: categories: (Delivery hours) aspects: (delivery times) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Delivery hours, I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery driver doesn’t get a load for the day isn’t until after 11:00am and that driver has 190 stops and 350 packages and 13 over flow and the routing for these routes are done in Texas! , I speak with my delivery people especially when they are required even in high heat index too turn off the vehicle every stop and on breaks and 30 minutes of lunch , I’m aware that all these people aren’t even employed by this company and are they that expendable too your company your willing too risk life Output: - delivery times - negative $$$

Don’t get if you’re not a beginner!!

For context, I am an intermediate Spanish learner. It was not easy to find the placement test (which was a subpar test), and once I did, all it did was tell me that I was at a B2 level. The app was not easy to navigate, and I had to contact Babbel to figure out which lessons I was supposed to do at my level. Once I finally did make my way to the lessons, I found them to be very boring and repetitive, and the vocabulary was either very elementary or an obscure term I’d never use. There also seemed to be few lessons for more advanced learners. I’m sure these problems would dissipate for beginner learners and the repetitiveness would be helpful. However, I do not recommend to anyone beyond a beginner level.

Learning Material, Learning Material, Learning Material, Usability, Usability, Learning Material, Learning Material, Learning Material, Learning Material, Learning Material, Learning Material

Content, Content, Content, Navigation, Interface, Difficulty, Engagement, Vocabulary, Vocabulary, Variety, Variety

Negative, Neutral, Positive, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive

Learning Material - Content - Negative, Learning Material - Content - Neutral, Learning Material - Content - Positive, Usability - Navigation - Negative, Usability - Interface - Negative, Learning Material - Difficulty - Negative, Learning Material - Engagement - Negative, Learning Material - Vocabulary - Negative, Learning Material - Vocabulary - Negative, Learning Material - Variety - Negative, Learning Material - Variety - Positive

### USER:Don’t get if you’re not a beginner!!, For context, I am an intermediate Spanish learner. It was not easy to find the placement test (which was a subpar test), and once I did, all it did was tell me that I was at a B2 level. The app was not easy to navigate, and I had to contact Babbel to figure out which lessons I was supposed to do at my level. Once I finally did make my way to the lessons, I found them to be very boring and repetitive, and the vocabulary was either very elementary or an obscure term I’d never use. There also seemed to be few lessons for more advanced learners. I’m sure these problems would dissipate for beginner learners and the repetitiveness would be helpful. However, I do not recommend to anyone beyond a beginner level. ### ASSISTANT: Learning Material - Content - Negative, Learning Material - Content - Neutral, Learning Material - Content - Positive, Usability - Navigation - Negative, Usability - Interface - Negative, Learning Material - Difficulty - Negative, Learning Material - Engagement - Negative, Learning Material - Vocabulary - Negative, Learning Material - Vocabulary - Negative, Learning Material - Variety - Negative, Learning Material - Variety - Positive )))

### Review: title: Don’t get if you’re not a beginner!!, content: For context, I am an intermediate Spanish learner. It was not easy to find the placement test (which was a subpar test), and once I did, all it did was tell me that I was at a B2 level. The app was not easy to navigate, and I had to contact Babbel to figure out which lessons I was supposed to do at my level. Once I finally did make my way to the lessons, I found them to be very boring and repetitive, and the vocabulary was either very elementary or an obscure term I’d never use. There also seemed to be few lessons for more advanced learners. I’m sure these problems would dissipate for beginner learners and the repetitiveness would be helpful. However, I do not recommend to anyone beyond a beginner level. ### Analysis: categories: Learning Material, Learning Material, Learning Material, Usability, Usability, Learning Material, Learning Material, Learning Material, Learning Material, Learning Material, Learning Material, aspects: Content, Content, Content, Navigation, Interface, Difficulty, Engagement, Vocabulary, Vocabulary, Variety, Variety, sentiments: Negative, Neutral, Positive, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive )))

### Review: title: Don’t get if you’re not a beginner!!, content: For context, I am an intermediate Spanish learner. It was not easy to find the placement test (which was a subpar test), and once I did, all it did was tell me that I was at a B2 level. The app was not easy to navigate, and I had to contact Babbel to figure out which lessons I was supposed to do at my level. Once I finally did make my way to the lessons, I found them to be very boring and repetitive, and the vocabulary was either very elementary or an obscure term I’d never use. There also seemed to be few lessons for more advanced learners. I’m sure these problems would dissipate for beginner learners and the repetitiveness would be helpful. However, I do not recommend to anyone beyond a beginner level. ### Analysis: categories: (Learning Material, Learning Material, Learning Material, Usability, Usability, Learning Material, Learning Material, Learning Material, Learning Material, Learning Material, Learning Material) aspects: (Content, Content, Content, Navigation, Interface, Difficulty, Engagement, Vocabulary, Vocabulary, Variety, Variety) sentiments: (Negative, Neutral, Positive, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Don’t get if you’re not a beginner!!, For context, I am an intermediate Spanish learner. It was not easy to find the placement test (which was a subpar test), and once I did, all it did was tell me that I was at a B2 level. The app was not easy to navigate, and I had to contact Babbel to figure out which lessons I was supposed to do at my level. Once I finally did make my way to the lessons, I found them to be very boring and repetitive, and the vocabulary was either very elementary or an obscure term I’d never use. There also seemed to be few lessons for more advanced learners. I’m sure these problems would dissipate for beginner learners and the repetitiveness would be helpful. However, I do not recommend to anyone beyond a beginner level. Output: Learning Material - Content - Negative, Learning Material - Content - Neutral, Learning Material - Content - Positive, Usability - Navigation - Negative, Usability - Interface - Negative, Learning Material - Difficulty - Negative, Learning Material - Engagement - Negative, Learning Material - Vocabulary - Negative, Learning Material - Vocabulary - Negative, Learning Material - Variety - Negative, Learning Material - Variety - Positive $$$

👍👍👍👍

This game is a great to play if your willing to spend the time and effort to make yourself "good". I personally have been playing this game for around 7 years and found it to be addicting, with the constant updates the game does not seem to end. A change I would say that needs to be updated that I found to be annoying is the loss of connection ruining attacks whether that be in war or through a regular attack. For example, I recently just went to attack in war and as soon as I clicked the base it gave me the WiFi symbol. I didn’t even place a troop or spell NOTHING and it counted as an attack and as a 0% this happens to me and known others multiple times and while it is in our position to go somewhere with good connection it should not be inflicting this much damage into the game. Literally just make it so when you lose connection your attack doesn’t count and is erased because if this continues to happen I’m just completely done playing the game it’s getting ridiculous at this point. PLEASE AND THANK YOU.

Gameplay, Gameplay, Gameplay

Connection, Addictiveness, Content Updates

Negative, Positive, Positive

Gameplay - Connection - Negative, Gameplay - Addictiveness - Positive, Gameplay - Content Updates - Positive

### USER:👍👍👍👍, This game is a great to play if your willing to spend the time and effort to make yourself "good". I personally have been playing this game for around 7 years and found it to be addicting, with the constant updates the game does not seem to end. A change I would say that needs to be updated that I found to be annoying is the loss of connection ruining attacks whether that be in war or through a regular attack. For example, I recently just went to attack in war and as soon as I clicked the base it gave me the WiFi symbol. I didn’t even place a troop or spell NOTHING and it counted as an attack and as a 0% this happens to me and known others multiple times and while it is in our position to go somewhere with good connection it should not be inflicting this much damage into the game. Literally just make it so when you lose connection your attack doesn’t count and is erased because if this continues to happen I’m just completely done playing the game it’s getting ridiculous at this point. PLEASE AND THANK YOU. ### ASSISTANT: Gameplay - Connection - Negative, Gameplay - Addictiveness - Positive, Gameplay - Content Updates - Positive )))

### Review: title: 👍👍👍👍, content: This game is a great to play if your willing to spend the time and effort to make yourself "good". I personally have been playing this game for around 7 years and found it to be addicting, with the constant updates the game does not seem to end. A change I would say that needs to be updated that I found to be annoying is the loss of connection ruining attacks whether that be in war or through a regular attack. For example, I recently just went to attack in war and as soon as I clicked the base it gave me the WiFi symbol. I didn’t even place a troop or spell NOTHING and it counted as an attack and as a 0% this happens to me and known others multiple times and while it is in our position to go somewhere with good connection it should not be inflicting this much damage into the game. Literally just make it so when you lose connection your attack doesn’t count and is erased because if this continues to happen I’m just completely done playing the game it’s getting ridiculous at this point. PLEASE AND THANK YOU. ### Analysis: categories: Gameplay, Gameplay, Gameplay, aspects: Connection, Addictiveness, Content Updates, sentiments: Negative, Positive, Positive )))

### Review: title: 👍👍👍👍, content: This game is a great to play if your willing to spend the time and effort to make yourself "good". I personally have been playing this game for around 7 years and found it to be addicting, with the constant updates the game does not seem to end. A change I would say that needs to be updated that I found to be annoying is the loss of connection ruining attacks whether that be in war or through a regular attack. For example, I recently just went to attack in war and as soon as I clicked the base it gave me the WiFi symbol. I didn’t even place a troop or spell NOTHING and it counted as an attack and as a 0% this happens to me and known others multiple times and while it is in our position to go somewhere with good connection it should not be inflicting this much damage into the game. Literally just make it so when you lose connection your attack doesn’t count and is erased because if this continues to happen I’m just completely done playing the game it’s getting ridiculous at this point. PLEASE AND THANK YOU. ### Analysis: categories: (Gameplay, Gameplay, Gameplay) aspects: (Connection, Addictiveness, Content Updates) sentiments: (Negative, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: 👍👍👍👍, This game is a great to play if your willing to spend the time and effort to make yourself "good". I personally have been playing this game for around 7 years and found it to be addicting, with the constant updates the game does not seem to end. A change I would say that needs to be updated that I found to be annoying is the loss of connection ruining attacks whether that be in war or through a regular attack. For example, I recently just went to attack in war and as soon as I clicked the base it gave me the WiFi symbol. I didn’t even place a troop or spell NOTHING and it counted as an attack and as a 0% this happens to me and known others multiple times and while it is in our position to go somewhere with good connection it should not be inflicting this much damage into the game. Literally just make it so when you lose connection your attack doesn’t count and is erased because if this continues to happen I’m just completely done playing the game it’s getting ridiculous at this point. PLEASE AND THANK YOU. Output: Gameplay - Connection - Negative, Gameplay - Addictiveness - Positive, Gameplay - Content Updates - Positive $$$

Great content but freezing?

I was using DL to learn for a long time, but really like the layout of Babbel better. it’s definitely more learning and less competition/game., Unfortunately, I’ve experienced the app not loading my answers to choose from several times now. My phone iOS and the app are both updated. This has certainly been frustrating, I even had to complete one course on my iPad instead because it would not let me progress on my phone no matter how many times I restarted the app., Other than that (rather major) issue, the methods of Babbel feel so much more similar to my old high school Spanish class, I am comprehending and retaining more. Hopefully the bugs are fixed in the next update.

Functionality, Content, Content, UI, Education

Loading, Learning, Game, Layout, Comprehension

negative, positive, negative, positive, positive

Functionality - Loading - negative, Content - Learning - positive, Content - Game - negative, UI - Layout - positive, Education - Comprehension - positive

### USER:Great content but freezing?, I was using DL to learn for a long time, but really like the layout of Babbel better. it’s definitely more learning and less competition/game., Unfortunately, I’ve experienced the app not loading my answers to choose from several times now. My phone iOS and the app are both updated. This has certainly been frustrating, I even had to complete one course on my iPad instead because it would not let me progress on my phone no matter how many times I restarted the app., Other than that (rather major) issue, the methods of Babbel feel so much more similar to my old high school Spanish class, I am comprehending and retaining more. Hopefully the bugs are fixed in the next update. ### ASSISTANT: Functionality - Loading - negative, Content - Learning - positive, Content - Game - negative, UI - Layout - positive, Education - Comprehension - positive )))

### Review: title: Great content but freezing?, content: I was using DL to learn for a long time, but really like the layout of Babbel better. it’s definitely more learning and less competition/game., Unfortunately, I’ve experienced the app not loading my answers to choose from several times now. My phone iOS and the app are both updated. This has certainly been frustrating, I even had to complete one course on my iPad instead because it would not let me progress on my phone no matter how many times I restarted the app., Other than that (rather major) issue, the methods of Babbel feel so much more similar to my old high school Spanish class, I am comprehending and retaining more. Hopefully the bugs are fixed in the next update. ### Analysis: categories: Functionality, Content, Content, UI, Education, aspects: Loading, Learning, Game, Layout, Comprehension, sentiments: negative, positive, negative, positive, positive )))

### Review: title: Great content but freezing?, content: I was using DL to learn for a long time, but really like the layout of Babbel better. it’s definitely more learning and less competition/game., Unfortunately, I’ve experienced the app not loading my answers to choose from several times now. My phone iOS and the app are both updated. This has certainly been frustrating, I even had to complete one course on my iPad instead because it would not let me progress on my phone no matter how many times I restarted the app., Other than that (rather major) issue, the methods of Babbel feel so much more similar to my old high school Spanish class, I am comprehending and retaining more. Hopefully the bugs are fixed in the next update. ### Analysis: categories: (Functionality, Content, Content, UI, Education) aspects: (Loading, Learning, Game, Layout, Comprehension) sentiments: (negative, positive, negative, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great content but freezing?, I was using DL to learn for a long time, but really like the layout of Babbel better. it’s definitely more learning and less competition/game., Unfortunately, I’ve experienced the app not loading my answers to choose from several times now. My phone iOS and the app are both updated. This has certainly been frustrating, I even had to complete one course on my iPad instead because it would not let me progress on my phone no matter how many times I restarted the app., Other than that (rather major) issue, the methods of Babbel feel so much more similar to my old high school Spanish class, I am comprehending and retaining more. Hopefully the bugs are fixed in the next update. Output: Functionality - Loading - negative, Content - Learning - positive, Content - Game - negative, UI - Layout - positive, Education - Comprehension - positive $$$

What’s wrong?

Zipped right through the first beginners German lesson, then was asked to match the correct term with... but the corrections were apparently grayed out and there was no option to skip, go to the next, ONLY START OVER only to get to the same point three times before giving up. Either there’s a glitch or I am not using it correctly. I always assume ‘operator error’ but have no idea what to do to get to the next lesson. , , As I am unable to make the app work at all, I would give it a negative five stars not a one star., , If the geeks can or explain to this 75 yo how this works, I want my money back and will just delete the app. You have my email and a three month charge that I will have AMX take back in 24 hours if I don’t get an email with instructions not a response to this here.

App Functionality, App Functionality

App Usage, Lesson Progress

Negative, Negative

App Functionality - App Usage - Negative, App Functionality - Lesson Progress - Negative

### USER:What’s wrong?, Zipped right through the first beginners German lesson, then was asked to match the correct term with... but the corrections were apparently grayed out and there was no option to skip, go to the next, ONLY START OVER only to get to the same point three times before giving up. Either there’s a glitch or I am not using it correctly. I always assume ‘operator error’ but have no idea what to do to get to the next lesson. , , As I am unable to make the app work at all, I would give it a negative five stars not a one star., , If the geeks can or explain to this 75 yo how this works, I want my money back and will just delete the app. You have my email and a three month charge that I will have AMX take back in 24 hours if I don’t get an email with instructions not a response to this here. ### ASSISTANT: App Functionality - App Usage - Negative, App Functionality - Lesson Progress - Negative )))

### Review: title: What’s wrong?, content: Zipped right through the first beginners German lesson, then was asked to match the correct term with... but the corrections were apparently grayed out and there was no option to skip, go to the next, ONLY START OVER only to get to the same point three times before giving up. Either there’s a glitch or I am not using it correctly. I always assume ‘operator error’ but have no idea what to do to get to the next lesson. , , As I am unable to make the app work at all, I would give it a negative five stars not a one star., , If the geeks can or explain to this 75 yo how this works, I want my money back and will just delete the app. You have my email and a three month charge that I will have AMX take back in 24 hours if I don’t get an email with instructions not a response to this here. ### Analysis: categories: App Functionality, App Functionality, aspects: App Usage, Lesson Progress, sentiments: Negative, Negative )))

### Review: title: What’s wrong?, content: Zipped right through the first beginners German lesson, then was asked to match the correct term with... but the corrections were apparently grayed out and there was no option to skip, go to the next, ONLY START OVER only to get to the same point three times before giving up. Either there’s a glitch or I am not using it correctly. I always assume ‘operator error’ but have no idea what to do to get to the next lesson. , , As I am unable to make the app work at all, I would give it a negative five stars not a one star., , If the geeks can or explain to this 75 yo how this works, I want my money back and will just delete the app. You have my email and a three month charge that I will have AMX take back in 24 hours if I don’t get an email with instructions not a response to this here. ### Analysis: categories: (App Functionality, App Functionality) aspects: (App Usage, Lesson Progress) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: What’s wrong?, Zipped right through the first beginners German lesson, then was asked to match the correct term with... but the corrections were apparently grayed out and there was no option to skip, go to the next, ONLY START OVER only to get to the same point three times before giving up. Either there’s a glitch or I am not using it correctly. I always assume ‘operator error’ but have no idea what to do to get to the next lesson. , , As I am unable to make the app work at all, I would give it a negative five stars not a one star., , If the geeks can or explain to this 75 yo how this works, I want my money back and will just delete the app. You have my email and a three month charge that I will have AMX take back in 24 hours if I don’t get an email with instructions not a response to this here. Output: App Functionality - App Usage - Negative, App Functionality - Lesson Progress - Negative $$$

Horrible. Used to be good. Now overloaded.

This used to be a great telehealth service but the last two times I have tried to connect over the last few months, the wait times have been horrific and then after over an hour of waiting each time, I get an email that states I missed their call. The first time this happened I called customer service and she helped me make sure that my phone didn’t block it. After we confirmed my phone settings were correct, I waited again and received the same email! I tried again today and guess what! Same email. I have been watching my phone like a hawk and they are not calling. I wouldn’t recommend this service. Horrible experience.

Telehealth

Wait times

negative

Telehealth - Wait times - negative

### USER:Horrible. Used to be good. Now overloaded., This used to be a great telehealth service but the last two times I have tried to connect over the last few months, the wait times have been horrific and then after over an hour of waiting each time, I get an email that states I missed their call. The first time this happened I called customer service and she helped me make sure that my phone didn’t block it. After we confirmed my phone settings were correct, I waited again and received the same email! I tried again today and guess what! Same email. I have been watching my phone like a hawk and they are not calling. I wouldn’t recommend this service. Horrible experience. ### ASSISTANT: Telehealth - Wait times - negative )))

### Review: title: Horrible. Used to be good. Now overloaded., content: This used to be a great telehealth service but the last two times I have tried to connect over the last few months, the wait times have been horrific and then after over an hour of waiting each time, I get an email that states I missed their call. The first time this happened I called customer service and she helped me make sure that my phone didn’t block it. After we confirmed my phone settings were correct, I waited again and received the same email! I tried again today and guess what! Same email. I have been watching my phone like a hawk and they are not calling. I wouldn’t recommend this service. Horrible experience. ### Analysis: categories: Telehealth, aspects: Wait times, sentiments: negative )))

### Review: title: Horrible. Used to be good. Now overloaded., content: This used to be a great telehealth service but the last two times I have tried to connect over the last few months, the wait times have been horrific and then after over an hour of waiting each time, I get an email that states I missed their call. The first time this happened I called customer service and she helped me make sure that my phone didn’t block it. After we confirmed my phone settings were correct, I waited again and received the same email! I tried again today and guess what! Same email. I have been watching my phone like a hawk and they are not calling. I wouldn’t recommend this service. Horrible experience. ### Analysis: categories: (Telehealth) aspects: (Wait times) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Horrible. Used to be good. Now overloaded., This used to be a great telehealth service but the last two times I have tried to connect over the last few months, the wait times have been horrific and then after over an hour of waiting each time, I get an email that states I missed their call. The first time this happened I called customer service and she helped me make sure that my phone didn’t block it. After we confirmed my phone settings were correct, I waited again and received the same email! I tried again today and guess what! Same email. I have been watching my phone like a hawk and they are not calling. I wouldn’t recommend this service. Horrible experience. Output: Telehealth - Wait times - negative $$$

“Anti-social” Social media

Instagram team, in efforts to make your platform more inclusive or enjoyable, you’ve taken away basic features that actually created a social experience. Firstly, the limit on following, unfollowing, liking, commenting, is asinine in its implementation. This severely cripples those of us who: 1. Use this as a business platform, and engage with sizable audiences. 2. Those who simply may want to alter their feeds content as their tastes have changed, and are now left with no recourse in doing so. Secondly, removing the number of likes being viewable to all on a post should be an option, not mandatory. If a user wants to have their likes hidden let them, but don’t force that again on business platforms, who need to boast numbers to increase engagement, same goes with private influencers. Third, why stifle independent app developers of 3rd party applications, they simply are trying to enhance our experience of instagram for us, because of the extreme limitations being imposed as of late. 3rd party applications should indeed be slowed to manage and integrate with the original application to cultivate a more robust social experience. All in all, the changes through the past several months have been nothing short of constricting, with no actual resolution in sight from your end, despite the many who are calling for a significant walk back of your actions.

App Usage, App Usage, App Usage, App Usage, App Features, App Features, App Features, App Features, App Features

Following, Unfollowing, Liking, Commenting, Like Count, Like Count, Like Count, 3rd Party Apps, 3rd Party Apps

negative, negative, negative, negative, negative, negative, negative, negative, negative

App-Review - Following - negative, App-Review - Unfollowing - negative, App-Review - Liking - negative, App-Review - Commenting - negative, App-Review - Like count visibility - negative, App-Review - Third-party app developers - negative

### USER:“Anti-social” Social media, Instagram team, in efforts to make your platform more inclusive or enjoyable, you’ve taken away basic features that actually created a social experience. Firstly, the limit on following, unfollowing, liking, commenting, is asinine in its implementation. This severely cripples those of us who: 1. Use this as a business platform, and engage with sizable audiences. 2. Those who simply may want to alter their feeds content as their tastes have changed, and are now left with no recourse in doing so. Secondly, removing the number of likes being viewable to all on a post should be an option, not mandatory. If a user wants to have their likes hidden let them, but don’t force that again on business platforms, who need to boast numbers to increase engagement, same goes with private influencers. Third, why stifle independent app developers of 3rd party applications, they simply are trying to enhance our experience of instagram for us, because of the extreme limitations being imposed as of late. 3rd party applications should indeed be slowed to manage and integrate with the original application to cultivate a more robust social experience. All in all, the changes through the past several months have been nothing short of constricting, with no actual resolution in sight from your end, despite the many who are calling for a significant walk back of your actions. ### ASSISTANT: App-Review - Following - negative, App-Review - Unfollowing - negative, App-Review - Liking - negative, App-Review - Commenting - negative, App-Review - Like count visibility - negative, App-Review - Third-party app developers - negative )))

### Review: title: “Anti-social” Social media, content: Instagram team, in efforts to make your platform more inclusive or enjoyable, you’ve taken away basic features that actually created a social experience. Firstly, the limit on following, unfollowing, liking, commenting, is asinine in its implementation. This severely cripples those of us who: 1. Use this as a business platform, and engage with sizable audiences. 2. Those who simply may want to alter their feeds content as their tastes have changed, and are now left with no recourse in doing so. Secondly, removing the number of likes being viewable to all on a post should be an option, not mandatory. If a user wants to have their likes hidden let them, but don’t force that again on business platforms, who need to boast numbers to increase engagement, same goes with private influencers. Third, why stifle independent app developers of 3rd party applications, they simply are trying to enhance our experience of instagram for us, because of the extreme limitations being imposed as of late. 3rd party applications should indeed be slowed to manage and integrate with the original application to cultivate a more robust social experience. All in all, the changes through the past several months have been nothing short of constricting, with no actual resolution in sight from your end, despite the many who are calling for a significant walk back of your actions. ### Analysis: categories: App Usage, App Usage, App Usage, App Usage, App Features, App Features, App Features, App Features, App Features, aspects: Following, Unfollowing, Liking, Commenting, Like Count, Like Count, Like Count, 3rd Party Apps, 3rd Party Apps, sentiments: negative, negative, negative, negative, negative, negative, negative, negative, negative )))

### Review: title: “Anti-social” Social media, content: Instagram team, in efforts to make your platform more inclusive or enjoyable, you’ve taken away basic features that actually created a social experience. Firstly, the limit on following, unfollowing, liking, commenting, is asinine in its implementation. This severely cripples those of us who: 1. Use this as a business platform, and engage with sizable audiences. 2. Those who simply may want to alter their feeds content as their tastes have changed, and are now left with no recourse in doing so. Secondly, removing the number of likes being viewable to all on a post should be an option, not mandatory. If a user wants to have their likes hidden let them, but don’t force that again on business platforms, who need to boast numbers to increase engagement, same goes with private influencers. Third, why stifle independent app developers of 3rd party applications, they simply are trying to enhance our experience of instagram for us, because of the extreme limitations being imposed as of late. 3rd party applications should indeed be slowed to manage and integrate with the original application to cultivate a more robust social experience. All in all, the changes through the past several months have been nothing short of constricting, with no actual resolution in sight from your end, despite the many who are calling for a significant walk back of your actions. ### Analysis: categories: (App Usage, App Usage, App Usage, App Usage, App Features, App Features, App Features, App Features, App Features) aspects: (Following, Unfollowing, Liking, Commenting, Like Count, Like Count, Like Count, 3rd Party Apps, 3rd Party Apps) sentiments: (negative, negative, negative, negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: “Anti-social” Social media, Instagram team, in efforts to make your platform more inclusive or enjoyable, you’ve taken away basic features that actually created a social experience. Firstly, the limit on following, unfollowing, liking, commenting, is asinine in its implementation. This severely cripples those of us who: 1. Use this as a business platform, and engage with sizable audiences. 2. Those who simply may want to alter their feeds content as their tastes have changed, and are now left with no recourse in doing so. Secondly, removing the number of likes being viewable to all on a post should be an option, not mandatory. If a user wants to have their likes hidden let them, but don’t force that again on business platforms, who need to boast numbers to increase engagement, same goes with private influencers. Third, why stifle independent app developers of 3rd party applications, they simply are trying to enhance our experience of instagram for us, because of the extreme limitations being imposed as of late. 3rd party applications should indeed be slowed to manage and integrate with the original application to cultivate a more robust social experience. All in all, the changes through the past several months have been nothing short of constricting, with no actual resolution in sight from your end, despite the many who are calling for a significant walk back of your actions. Output: App-Review - Following - negative, App-Review - Unfollowing - negative, App-Review - Liking - negative, App-Review - Commenting - negative, App-Review - Like count visibility - negative, App-Review - Third-party app developers - negative $$$

No customer service and countless deleted accounts

I have had over 5 different accounts that I have lost to Instagram from Instagram randomly logging me out from my accounts and then not letting me log back in due to an error in the app. It says something along the lines of “please wait a while and try again later” no matter how long I wait it gives me that message. Now you may think to reach out to customer service after this happens right? WELL THERE IS NO CUSTOMER SERVICE. There’s no one to call, no one to email. There’s not even a robot to speak to online. It baffles me that this has happened to me so many times for years now and still I can’t find a solution to this other than creating a new account and starting all over again. I’ve had an account get hacked and then never regain access to it because there’s no one to help me. You’d think with the billions of dollars that Instagram and Facebook raise that there would be someone to help you but no. Not a single soul. Go ahead and use Instagram, and when you inevitably run into the same issue I run into consistently for the last 9 years then you can enjoy the pleasure of having to throw away the account that you’ve been building for however long, because Instagram is too busy making money and not putting any of it back into the company to improve itself

App, App, App

Customer Service, Features, Support

Negative, Negative, Negative

App - Customer Service - Negative, App - Login - Negative, App - Account Recovery - Negative

### USER:No customer service and countless deleted accounts, I have had over 5 different accounts that I have lost to Instagram from Instagram randomly logging me out from my accounts and then not letting me log back in due to an error in the app. It says something along the lines of “please wait a while and try again later” no matter how long I wait it gives me that message. Now you may think to reach out to customer service after this happens right? WELL THERE IS NO CUSTOMER SERVICE. There’s no one to call, no one to email. There’s not even a robot to speak to online. It baffles me that this has happened to me so many times for years now and still I can’t find a solution to this other than creating a new account and starting all over again. I’ve had an account get hacked and then never regain access to it because there’s no one to help me. You’d think with the billions of dollars that Instagram and Facebook raise that there would be someone to help you but no. Not a single soul. Go ahead and use Instagram, and when you inevitably run into the same issue I run into consistently for the last 9 years then you can enjoy the pleasure of having to throw away the account that you’ve been building for however long, because Instagram is too busy making money and not putting any of it back into the company to improve itself ### ASSISTANT: App - Customer Service - Negative, App - Login - Negative, App - Account Recovery - Negative )))

### Review: title: No customer service and countless deleted accounts, content: I have had over 5 different accounts that I have lost to Instagram from Instagram randomly logging me out from my accounts and then not letting me log back in due to an error in the app. It says something along the lines of “please wait a while and try again later” no matter how long I wait it gives me that message. Now you may think to reach out to customer service after this happens right? WELL THERE IS NO CUSTOMER SERVICE. There’s no one to call, no one to email. There’s not even a robot to speak to online. It baffles me that this has happened to me so many times for years now and still I can’t find a solution to this other than creating a new account and starting all over again. I’ve had an account get hacked and then never regain access to it because there’s no one to help me. You’d think with the billions of dollars that Instagram and Facebook raise that there would be someone to help you but no. Not a single soul. Go ahead and use Instagram, and when you inevitably run into the same issue I run into consistently for the last 9 years then you can enjoy the pleasure of having to throw away the account that you’ve been building for however long, because Instagram is too busy making money and not putting any of it back into the company to improve itself ### Analysis: categories: App, App, App, aspects: Customer Service, Features, Support, sentiments: Negative, Negative, Negative )))

### Review: title: No customer service and countless deleted accounts, content: I have had over 5 different accounts that I have lost to Instagram from Instagram randomly logging me out from my accounts and then not letting me log back in due to an error in the app. It says something along the lines of “please wait a while and try again later” no matter how long I wait it gives me that message. Now you may think to reach out to customer service after this happens right? WELL THERE IS NO CUSTOMER SERVICE. There’s no one to call, no one to email. There’s not even a robot to speak to online. It baffles me that this has happened to me so many times for years now and still I can’t find a solution to this other than creating a new account and starting all over again. I’ve had an account get hacked and then never regain access to it because there’s no one to help me. You’d think with the billions of dollars that Instagram and Facebook raise that there would be someone to help you but no. Not a single soul. Go ahead and use Instagram, and when you inevitably run into the same issue I run into consistently for the last 9 years then you can enjoy the pleasure of having to throw away the account that you’ve been building for however long, because Instagram is too busy making money and not putting any of it back into the company to improve itself ### Analysis: categories: (App, App, App) aspects: (Customer Service, Features, Support) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: No customer service and countless deleted accounts, I have had over 5 different accounts that I have lost to Instagram from Instagram randomly logging me out from my accounts and then not letting me log back in due to an error in the app. It says something along the lines of “please wait a while and try again later” no matter how long I wait it gives me that message. Now you may think to reach out to customer service after this happens right? WELL THERE IS NO CUSTOMER SERVICE. There’s no one to call, no one to email. There’s not even a robot to speak to online. It baffles me that this has happened to me so many times for years now and still I can’t find a solution to this other than creating a new account and starting all over again. I’ve had an account get hacked and then never regain access to it because there’s no one to help me. You’d think with the billions of dollars that Instagram and Facebook raise that there would be someone to help you but no. Not a single soul. Go ahead and use Instagram, and when you inevitably run into the same issue I run into consistently for the last 9 years then you can enjoy the pleasure of having to throw away the account that you’ve been building for however long, because Instagram is too busy making money and not putting any of it back into the company to improve itself Output: App - Customer Service - Negative, App - Login - Negative, App - Account Recovery - Negative $$$

Suggestion

Hello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update you have done. , Also why dont you add a feature for stopping people from sending voice messages as i dont prefer voice messages. Your only focus is to add features for people to hide o WhatsApp! You lost the main purpose of WhatsApp as it is a chatting application in which i have the right to know if the person is online or not and if they read my messages or not! Why you give a chance for people to mislead others on this application why you add deactivated for people to hide . Why dont you hide your application forever so we find a better one to use instead of an application that causes problem between couples.

Communication, Features, Privacy

Online status, Voice messages, Hiding online status

negative, negative, negative

Communication - Online status - negative, Features - Voice messages - negative, Privacy - Hiding online status - negative

### USER:Suggestion, Hello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update you have done. , Also why dont you add a feature for stopping people from sending voice messages as i dont prefer voice messages. Your only focus is to add features for people to hide o WhatsApp! You lost the main purpose of WhatsApp as it is a chatting application in which i have the right to know if the person is online or not and if they read my messages or not! Why you give a chance for people to mislead others on this application why you add deactivated for people to hide . Why dont you hide your application forever so we find a better one to use instead of an application that causes problem between couples. ### ASSISTANT: Communication - Online status - negative, Features - Voice messages - negative, Privacy - Hiding online status - negative )))

### Review: title: Suggestion, content: Hello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update you have done. , Also why dont you add a feature for stopping people from sending voice messages as i dont prefer voice messages. Your only focus is to add features for people to hide o WhatsApp! You lost the main purpose of WhatsApp as it is a chatting application in which i have the right to know if the person is online or not and if they read my messages or not! Why you give a chance for people to mislead others on this application why you add deactivated for people to hide . Why dont you hide your application forever so we find a better one to use instead of an application that causes problem between couples. ### Analysis: categories: Communication, Features, Privacy, aspects: Online status, Voice messages, Hiding online status, sentiments: negative, negative, negative )))

### Review: title: Suggestion, content: Hello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update you have done. , Also why dont you add a feature for stopping people from sending voice messages as i dont prefer voice messages. Your only focus is to add features for people to hide o WhatsApp! You lost the main purpose of WhatsApp as it is a chatting application in which i have the right to know if the person is online or not and if they read my messages or not! Why you give a chance for people to mislead others on this application why you add deactivated for people to hide . Why dont you hide your application forever so we find a better one to use instead of an application that causes problem between couples. ### Analysis: categories: (Communication, Features, Privacy) aspects: (Online status, Voice messages, Hiding online status) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Suggestion, Hello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update you have done. , Also why dont you add a feature for stopping people from sending voice messages as i dont prefer voice messages. Your only focus is to add features for people to hide o WhatsApp! You lost the main purpose of WhatsApp as it is a chatting application in which i have the right to know if the person is online or not and if they read my messages or not! Why you give a chance for people to mislead others on this application why you add deactivated for people to hide . Why dont you hide your application forever so we find a better one to use instead of an application that causes problem between couples. Output: Communication - Online status - negative, Features - Voice messages - negative, Privacy - Hiding online status - negative $$$

Another Twitter

If you say the “wrong” thing too many times the straight way delete your account without warning. Twitter was se spring people’s tweets during covid, well Instagram is fraught way deleting accounts. They give you zero warning or explanation. They are violating the first amendment of the U.S. constitution just as Twitter was. You know if it’s the “wrong” thing to say because it warns you when you comment saying are you sure because a similar comment was reported. They can even later try to say you violated their terms and conditions as that’s most likely what they’ll say but it’s a coo out as those terms violate the U.S. constitution which is supreme law in this country. And yet they allow liberal trash to be posted. What is wrong with society these days where we can’t even speak the truth or our opinions without being silenced as if the U.S. Constitution means nothing? They have accounts on here where women show basically everything and link their only fans and even some subscription accounts where they have minor females showing in barely any clothes and dancing like a stripper, but yet we aren’t allowed to speak our minds any more. I just recently had my account of many years deleted and have been trying to follow everyone again (including family) just to have it deleted in less than a week, again with no explanation or way or appeal. I’m done with these democrats. They’re not even human, they’re 100% anti-American.

Ethics, Moderation, Mod-Actions

Free Speech, Warnings, Deletion

Negative, Negative, Negative

Politics - Free Speech - Negative

### USER:Another Twitter, If you say the “wrong” thing too many times the straight way delete your account without warning. Twitter was se spring people’s tweets during covid, well Instagram is fraught way deleting accounts. They give you zero warning or explanation. They are violating the first amendment of the U.S. constitution just as Twitter was. You know if it’s the “wrong” thing to say because it warns you when you comment saying are you sure because a similar comment was reported. They can even later try to say you violated their terms and conditions as that’s most likely what they’ll say but it’s a coo out as those terms violate the U.S. constitution which is supreme law in this country. And yet they allow liberal trash to be posted. What is wrong with society these days where we can’t even speak the truth or our opinions without being silenced as if the U.S. Constitution means nothing? They have accounts on here where women show basically everything and link their only fans and even some subscription accounts where they have minor females showing in barely any clothes and dancing like a stripper, but yet we aren’t allowed to speak our minds any more. I just recently had my account of many years deleted and have been trying to follow everyone again (including family) just to have it deleted in less than a week, again with no explanation or way or appeal. I’m done with these democrats. They’re not even human, they’re 100% anti-American. ### ASSISTANT: Politics - Free Speech - Negative )))

### Review: title: Another Twitter, content: If you say the “wrong” thing too many times the straight way delete your account without warning. Twitter was se spring people’s tweets during covid, well Instagram is fraught way deleting accounts. They give you zero warning or explanation. They are violating the first amendment of the U.S. constitution just as Twitter was. You know if it’s the “wrong” thing to say because it warns you when you comment saying are you sure because a similar comment was reported. They can even later try to say you violated their terms and conditions as that’s most likely what they’ll say but it’s a coo out as those terms violate the U.S. constitution which is supreme law in this country. And yet they allow liberal trash to be posted. What is wrong with society these days where we can’t even speak the truth or our opinions without being silenced as if the U.S. Constitution means nothing? They have accounts on here where women show basically everything and link their only fans and even some subscription accounts where they have minor females showing in barely any clothes and dancing like a stripper, but yet we aren’t allowed to speak our minds any more. I just recently had my account of many years deleted and have been trying to follow everyone again (including family) just to have it deleted in less than a week, again with no explanation or way or appeal. I’m done with these democrats. They’re not even human, they’re 100% anti-American. ### Analysis: categories: Ethics, Moderation, Mod-Actions, aspects: Free Speech, Warnings, Deletion, sentiments: Negative, Negative, Negative )))

### Review: title: Another Twitter, content: If you say the “wrong” thing too many times the straight way delete your account without warning. Twitter was se spring people’s tweets during covid, well Instagram is fraught way deleting accounts. They give you zero warning or explanation. They are violating the first amendment of the U.S. constitution just as Twitter was. You know if it’s the “wrong” thing to say because it warns you when you comment saying are you sure because a similar comment was reported. They can even later try to say you violated their terms and conditions as that’s most likely what they’ll say but it’s a coo out as those terms violate the U.S. constitution which is supreme law in this country. And yet they allow liberal trash to be posted. What is wrong with society these days where we can’t even speak the truth or our opinions without being silenced as if the U.S. Constitution means nothing? They have accounts on here where women show basically everything and link their only fans and even some subscription accounts where they have minor females showing in barely any clothes and dancing like a stripper, but yet we aren’t allowed to speak our minds any more. I just recently had my account of many years deleted and have been trying to follow everyone again (including family) just to have it deleted in less than a week, again with no explanation or way or appeal. I’m done with these democrats. They’re not even human, they’re 100% anti-American. ### Analysis: categories: (Ethics, Moderation, Mod-Actions) aspects: (Free Speech, Warnings, Deletion) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Another Twitter, If you say the “wrong” thing too many times the straight way delete your account without warning. Twitter was se spring people’s tweets during covid, well Instagram is fraught way deleting accounts. They give you zero warning or explanation. They are violating the first amendment of the U.S. constitution just as Twitter was. You know if it’s the “wrong” thing to say because it warns you when you comment saying are you sure because a similar comment was reported. They can even later try to say you violated their terms and conditions as that’s most likely what they’ll say but it’s a coo out as those terms violate the U.S. constitution which is supreme law in this country. And yet they allow liberal trash to be posted. What is wrong with society these days where we can’t even speak the truth or our opinions without being silenced as if the U.S. Constitution means nothing? They have accounts on here where women show basically everything and link their only fans and even some subscription accounts where they have minor females showing in barely any clothes and dancing like a stripper, but yet we aren’t allowed to speak our minds any more. I just recently had my account of many years deleted and have been trying to follow everyone again (including family) just to have it deleted in less than a week, again with no explanation or way or appeal. I’m done with these democrats. They’re not even human, they’re 100% anti-American. Output: Politics - Free Speech - Negative $$$

Toxic app, just use Twitter

Almost every post you’ll see will have some kind of racist homophobic xenophobic or transphobic comment. Your Instagram feed tends to feed you the most controversial/hateful content because it gets the most interactions. But Instagrams report system is entirely automated with zero people actually working at it. This leads to these comments easily getting by when comments that don’t actually mean any harm are getting taken down. For example, saying the word autistic/autism even without meaning it in a bad way will get your comment removed. I at the moment am struggling to even keep my comments up because they randomly get flagged for spam and removed, and it’s probably gonna start threatening the loss of my account, and I can’t appeal any of them because again- there’s no actual human behind it, it’s just the same algorithm that rated my comment previously. Even if it’s a normal comment like “hey nice job dude I agree with this heavy” ah- comment removed for spam. It’s at least once a day. This app has taken a serious nose dive. Just use Twitter, it’s still toxic (honestly I would say less so) but at least there you don’t have to constantly wonder if the “😄👍” comment you left on a cute post of a puppy is gonna get your account removed for spam.

Social Media, Social Media, Social Media

Feed, Content, Reporting/Moderation

Negative, Negative, Negative

Content/Feed - Toxic - Negative

### USER:Toxic app, just use Twitter, Almost every post you’ll see will have some kind of racist homophobic xenophobic or transphobic comment. Your Instagram feed tends to feed you the most controversial/hateful content because it gets the most interactions. But Instagrams report system is entirely automated with zero people actually working at it. This leads to these comments easily getting by when comments that don’t actually mean any harm are getting taken down. For example, saying the word autistic/autism even without meaning it in a bad way will get your comment removed. I at the moment am struggling to even keep my comments up because they randomly get flagged for spam and removed, and it’s probably gonna start threatening the loss of my account, and I can’t appeal any of them because again- there’s no actual human behind it, it’s just the same algorithm that rated my comment previously. Even if it’s a normal comment like “hey nice job dude I agree with this heavy” ah- comment removed for spam. It’s at least once a day. This app has taken a serious nose dive. Just use Twitter, it’s still toxic (honestly I would say less so) but at least there you don’t have to constantly wonder if the “😄👍” comment you left on a cute post of a puppy is gonna get your account removed for spam. ### ASSISTANT: Content/Feed - Toxic - Negative )))

### Review: title: Toxic app, just use Twitter, content: Almost every post you’ll see will have some kind of racist homophobic xenophobic or transphobic comment. Your Instagram feed tends to feed you the most controversial/hateful content because it gets the most interactions. But Instagrams report system is entirely automated with zero people actually working at it. This leads to these comments easily getting by when comments that don’t actually mean any harm are getting taken down. For example, saying the word autistic/autism even without meaning it in a bad way will get your comment removed. I at the moment am struggling to even keep my comments up because they randomly get flagged for spam and removed, and it’s probably gonna start threatening the loss of my account, and I can’t appeal any of them because again- there’s no actual human behind it, it’s just the same algorithm that rated my comment previously. Even if it’s a normal comment like “hey nice job dude I agree with this heavy” ah- comment removed for spam. It’s at least once a day. This app has taken a serious nose dive. Just use Twitter, it’s still toxic (honestly I would say less so) but at least there you don’t have to constantly wonder if the “😄👍” comment you left on a cute post of a puppy is gonna get your account removed for spam. ### Analysis: categories: Social Media, Social Media, Social Media, aspects: Feed, Content, Reporting/Moderation, sentiments: Negative, Negative, Negative )))

### Review: title: Toxic app, just use Twitter, content: Almost every post you’ll see will have some kind of racist homophobic xenophobic or transphobic comment. Your Instagram feed tends to feed you the most controversial/hateful content because it gets the most interactions. But Instagrams report system is entirely automated with zero people actually working at it. This leads to these comments easily getting by when comments that don’t actually mean any harm are getting taken down. For example, saying the word autistic/autism even without meaning it in a bad way will get your comment removed. I at the moment am struggling to even keep my comments up because they randomly get flagged for spam and removed, and it’s probably gonna start threatening the loss of my account, and I can’t appeal any of them because again- there’s no actual human behind it, it’s just the same algorithm that rated my comment previously. Even if it’s a normal comment like “hey nice job dude I agree with this heavy” ah- comment removed for spam. It’s at least once a day. This app has taken a serious nose dive. Just use Twitter, it’s still toxic (honestly I would say less so) but at least there you don’t have to constantly wonder if the “😄👍” comment you left on a cute post of a puppy is gonna get your account removed for spam. ### Analysis: categories: (Social Media, Social Media, Social Media) aspects: (Feed, Content, Reporting/Moderation) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Toxic app, just use Twitter, Almost every post you’ll see will have some kind of racist homophobic xenophobic or transphobic comment. Your Instagram feed tends to feed you the most controversial/hateful content because it gets the most interactions. But Instagrams report system is entirely automated with zero people actually working at it. This leads to these comments easily getting by when comments that don’t actually mean any harm are getting taken down. For example, saying the word autistic/autism even without meaning it in a bad way will get your comment removed. I at the moment am struggling to even keep my comments up because they randomly get flagged for spam and removed, and it’s probably gonna start threatening the loss of my account, and I can’t appeal any of them because again- there’s no actual human behind it, it’s just the same algorithm that rated my comment previously. Even if it’s a normal comment like “hey nice job dude I agree with this heavy” ah- comment removed for spam. It’s at least once a day. This app has taken a serious nose dive. Just use Twitter, it’s still toxic (honestly I would say less so) but at least there you don’t have to constantly wonder if the “😄👍” comment you left on a cute post of a puppy is gonna get your account removed for spam. Output: Content/Feed - Toxic - Negative $$$

Very great but a couple of things

Oh. Ma. Gawd. This game is great and amazing. It’s not too Grindy, but not too easy. I can’t praise supercell enough. I had an account and I had like, town hall level eight, but I accidentally deleted the game, and I instantly redownloaded, but my data got erased forever, which is mildly frustrating cause my sis and I had an ongoing bet of who could reach town hall 10 first. Also, in the early game, it’s sooooo hard to wait for gold and elixir mines to accumulate a decent amount. I’ve been addicted and now that I’m a beginner again, it’s really annoying to wait for gold and elixir to come through. Overall, this is great and the gold and elixir mines are a very minor problem. I love this game and if ur a kid trying to convince ur parent to get this game, lemme tell u parent. No ads. No explicit chat. Perfectly perfect. Studies show that clash of clans effect kid’s behavior, but in a good way, as in there are subtle psychological parts of the game that causes kids to more frequently pay attention in class and improve grades. This game is 100% secure and I can’t stress this enough, COMPLETELY AND UTTERLY SAFE! , , P.S this game also encourages kids to interact with more people in their age group. Plus, this game is fun for grown ups too!

Game-play, Game-play, Overall, Safety, Safety, Social impact

Difficulty, Time, Overall, Security, Psychological impact, Age group mingling

positive, negative, positive, positive, positive, positive

Game-play - Difficulty - positive, Game-play - Time - negative, Overall - Overall - positive, Safety - Security - positive, Safety - Psychological impact - positive, Social impact - Age group mingling - positive

### USER:Very great but a couple of things, Oh. Ma. Gawd. This game is great and amazing. It’s not too Grindy, but not too easy. I can’t praise supercell enough. I had an account and I had like, town hall level eight, but I accidentally deleted the game, and I instantly redownloaded, but my data got erased forever, which is mildly frustrating cause my sis and I had an ongoing bet of who could reach town hall 10 first. Also, in the early game, it’s sooooo hard to wait for gold and elixir mines to accumulate a decent amount. I’ve been addicted and now that I’m a beginner again, it’s really annoying to wait for gold and elixir to come through. Overall, this is great and the gold and elixir mines are a very minor problem. I love this game and if ur a kid trying to convince ur parent to get this game, lemme tell u parent. No ads. No explicit chat. Perfectly perfect. Studies show that clash of clans effect kid’s behavior, but in a good way, as in there are subtle psychological parts of the game that causes kids to more frequently pay attention in class and improve grades. This game is 100% secure and I can’t stress this enough, COMPLETELY AND UTTERLY SAFE! , , P.S this game also encourages kids to interact with more people in their age group. Plus, this game is fun for grown ups too! ### ASSISTANT: Game-play - Difficulty - positive, Game-play - Time - negative, Overall - Overall - positive, Safety - Security - positive, Safety - Psychological impact - positive, Social impact - Age group mingling - positive )))

### Review: title: Very great but a couple of things, content: Oh. Ma. Gawd. This game is great and amazing. It’s not too Grindy, but not too easy. I can’t praise supercell enough. I had an account and I had like, town hall level eight, but I accidentally deleted the game, and I instantly redownloaded, but my data got erased forever, which is mildly frustrating cause my sis and I had an ongoing bet of who could reach town hall 10 first. Also, in the early game, it’s sooooo hard to wait for gold and elixir mines to accumulate a decent amount. I’ve been addicted and now that I’m a beginner again, it’s really annoying to wait for gold and elixir to come through. Overall, this is great and the gold and elixir mines are a very minor problem. I love this game and if ur a kid trying to convince ur parent to get this game, lemme tell u parent. No ads. No explicit chat. Perfectly perfect. Studies show that clash of clans effect kid’s behavior, but in a good way, as in there are subtle psychological parts of the game that causes kids to more frequently pay attention in class and improve grades. This game is 100% secure and I can’t stress this enough, COMPLETELY AND UTTERLY SAFE! , , P.S this game also encourages kids to interact with more people in their age group. Plus, this game is fun for grown ups too! ### Analysis: categories: Game-play, Game-play, Overall, Safety, Safety, Social impact, aspects: Difficulty, Time, Overall, Security, Psychological impact, Age group mingling, sentiments: positive, negative, positive, positive, positive, positive )))

### Review: title: Very great but a couple of things, content: Oh. Ma. Gawd. This game is great and amazing. It’s not too Grindy, but not too easy. I can’t praise supercell enough. I had an account and I had like, town hall level eight, but I accidentally deleted the game, and I instantly redownloaded, but my data got erased forever, which is mildly frustrating cause my sis and I had an ongoing bet of who could reach town hall 10 first. Also, in the early game, it’s sooooo hard to wait for gold and elixir mines to accumulate a decent amount. I’ve been addicted and now that I’m a beginner again, it’s really annoying to wait for gold and elixir to come through. Overall, this is great and the gold and elixir mines are a very minor problem. I love this game and if ur a kid trying to convince ur parent to get this game, lemme tell u parent. No ads. No explicit chat. Perfectly perfect. Studies show that clash of clans effect kid’s behavior, but in a good way, as in there are subtle psychological parts of the game that causes kids to more frequently pay attention in class and improve grades. This game is 100% secure and I can’t stress this enough, COMPLETELY AND UTTERLY SAFE! , , P.S this game also encourages kids to interact with more people in their age group. Plus, this game is fun for grown ups too! ### Analysis: categories: (Game-play, Game-play, Overall, Safety, Safety, Social impact) aspects: (Difficulty, Time, Overall, Security, Psychological impact, Age group mingling) sentiments: (positive, negative, positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Very great but a couple of things, Oh. Ma. Gawd. This game is great and amazing. It’s not too Grindy, but not too easy. I can’t praise supercell enough. I had an account and I had like, town hall level eight, but I accidentally deleted the game, and I instantly redownloaded, but my data got erased forever, which is mildly frustrating cause my sis and I had an ongoing bet of who could reach town hall 10 first. Also, in the early game, it’s sooooo hard to wait for gold and elixir mines to accumulate a decent amount. I’ve been addicted and now that I’m a beginner again, it’s really annoying to wait for gold and elixir to come through. Overall, this is great and the gold and elixir mines are a very minor problem. I love this game and if ur a kid trying to convince ur parent to get this game, lemme tell u parent. No ads. No explicit chat. Perfectly perfect. Studies show that clash of clans effect kid’s behavior, but in a good way, as in there are subtle psychological parts of the game that causes kids to more frequently pay attention in class and improve grades. This game is 100% secure and I can’t stress this enough, COMPLETELY AND UTTERLY SAFE! , , P.S this game also encourages kids to interact with more people in their age group. Plus, this game is fun for grown ups too! Output: Game-play - Difficulty - positive, Game-play - Time - negative, Overall - Overall - positive, Safety - Security - positive, Safety - Psychological impact - positive, Social impact - Age group mingling - positive $$$

Way too many glitches

So idk why this is happening but there has been a number of issues with my Instagram as of recently. So to start off before any update took place, whether it was the new iPhone update or if Instagram updated, everything was working just fine. Now I’m experiencing mass amounts of glitches starting off with my DMs. There will be times I receive a DM and once I get onto the app and tap to get to the DMs the screen is all black. I can go back onto my feed and insta-story camera but the entire DM page is black. A second glitch that has also been occurring and is still occurring is false notifications on my other accounts. I have three accounts linked to my Instagram and each one gets notifications regularly and I check each one. But just as I had checked them, it still shows as if the notification had never been checked. The notifications range from likes, comments, and DMs do idrk whats up with that. I have a feeling it may be the newest IOS update but even if it is, there should be something that can fix this because I keep having to exit out of the app and entering in again. That only solves the DM glitch but the false notification glitch won’t go away. Is anyone having trouble?

App-Review, App-Review

Functionality, Notifications

Negative, Negative

App - Functionality - Negative

### USER:Way too many glitches, So idk why this is happening but there has been a number of issues with my Instagram as of recently. So to start off before any update took place, whether it was the new iPhone update or if Instagram updated, everything was working just fine. Now I’m experiencing mass amounts of glitches starting off with my DMs. There will be times I receive a DM and once I get onto the app and tap to get to the DMs the screen is all black. I can go back onto my feed and insta-story camera but the entire DM page is black. A second glitch that has also been occurring and is still occurring is false notifications on my other accounts. I have three accounts linked to my Instagram and each one gets notifications regularly and I check each one. But just as I had checked them, it still shows as if the notification had never been checked. The notifications range from likes, comments, and DMs do idrk whats up with that. I have a feeling it may be the newest IOS update but even if it is, there should be something that can fix this because I keep having to exit out of the app and entering in again. That only solves the DM glitch but the false notification glitch won’t go away. Is anyone having trouble? ### ASSISTANT: App - Functionality - Negative )))

### Review: title: Way too many glitches, content: So idk why this is happening but there has been a number of issues with my Instagram as of recently. So to start off before any update took place, whether it was the new iPhone update or if Instagram updated, everything was working just fine. Now I’m experiencing mass amounts of glitches starting off with my DMs. There will be times I receive a DM and once I get onto the app and tap to get to the DMs the screen is all black. I can go back onto my feed and insta-story camera but the entire DM page is black. A second glitch that has also been occurring and is still occurring is false notifications on my other accounts. I have three accounts linked to my Instagram and each one gets notifications regularly and I check each one. But just as I had checked them, it still shows as if the notification had never been checked. The notifications range from likes, comments, and DMs do idrk whats up with that. I have a feeling it may be the newest IOS update but even if it is, there should be something that can fix this because I keep having to exit out of the app and entering in again. That only solves the DM glitch but the false notification glitch won’t go away. Is anyone having trouble? ### Analysis: categories: App-Review, App-Review, aspects: Functionality, Notifications, sentiments: Negative, Negative )))

### Review: title: Way too many glitches, content: So idk why this is happening but there has been a number of issues with my Instagram as of recently. So to start off before any update took place, whether it was the new iPhone update or if Instagram updated, everything was working just fine. Now I’m experiencing mass amounts of glitches starting off with my DMs. There will be times I receive a DM and once I get onto the app and tap to get to the DMs the screen is all black. I can go back onto my feed and insta-story camera but the entire DM page is black. A second glitch that has also been occurring and is still occurring is false notifications on my other accounts. I have three accounts linked to my Instagram and each one gets notifications regularly and I check each one. But just as I had checked them, it still shows as if the notification had never been checked. The notifications range from likes, comments, and DMs do idrk whats up with that. I have a feeling it may be the newest IOS update but even if it is, there should be something that can fix this because I keep having to exit out of the app and entering in again. That only solves the DM glitch but the false notification glitch won’t go away. Is anyone having trouble? ### Analysis: categories: (App-Review, App-Review) aspects: (Functionality, Notifications) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Way too many glitches, So idk why this is happening but there has been a number of issues with my Instagram as of recently. So to start off before any update took place, whether it was the new iPhone update or if Instagram updated, everything was working just fine. Now I’m experiencing mass amounts of glitches starting off with my DMs. There will be times I receive a DM and once I get onto the app and tap to get to the DMs the screen is all black. I can go back onto my feed and insta-story camera but the entire DM page is black. A second glitch that has also been occurring and is still occurring is false notifications on my other accounts. I have three accounts linked to my Instagram and each one gets notifications regularly and I check each one. But just as I had checked them, it still shows as if the notification had never been checked. The notifications range from likes, comments, and DMs do idrk whats up with that. I have a feeling it may be the newest IOS update but even if it is, there should be something that can fix this because I keep having to exit out of the app and entering in again. That only solves the DM glitch but the false notification glitch won’t go away. Is anyone having trouble? Output: App - Functionality - Negative $$$

Stop allowing people to be racist

Instagram has a promotion of letting people be racist, I wrote a review before about this. But of course it didn’t post, instagram has tenancy to allow racist comment about black people, allow racist pages, post, and allow people who are non black to say the n word. The meme with white people spelling the n word out with memes is getting old. They won’t do nothing, I have reported these racism comment yet instagrams says “it doesn’t go against their community guidelines”. But let your say something prejudice about white people, they take it down immediately. Instagram loves to keep the racist about poc, yet for some racist odd reason the draw the line at bashing whites. I’m sick and tired of seeing white people getting away with racism’s, but as soon as you defending yourself or your people, instagram restrict you from replying to other comments, commenting, or competently disable your account. If yall wanna allow people to be racist let people be racist/ prejudice to all races. Whites including, whites always wanna be apart of poc space, so let us do the same thing yall are allowing them to do to use black people on this app. Stop deleting my comments, or restricting me from commenting when yall don’t do none of that to the racist whites.

Social/Racial Issues

Racism

Negative

Content - Racism - Negative

### USER:Stop allowing people to be racist, Instagram has a promotion of letting people be racist, I wrote a review before about this. But of course it didn’t post, instagram has tenancy to allow racist comment about black people, allow racist pages, post, and allow people who are non black to say the n word. The meme with white people spelling the n word out with memes is getting old. They won’t do nothing, I have reported these racism comment yet instagrams says “it doesn’t go against their community guidelines”. But let your say something prejudice about white people, they take it down immediately. Instagram loves to keep the racist about poc, yet for some racist odd reason the draw the line at bashing whites. I’m sick and tired of seeing white people getting away with racism’s, but as soon as you defending yourself or your people, instagram restrict you from replying to other comments, commenting, or competently disable your account. If yall wanna allow people to be racist let people be racist/ prejudice to all races. Whites including, whites always wanna be apart of poc space, so let us do the same thing yall are allowing them to do to use black people on this app. Stop deleting my comments, or restricting me from commenting when yall don’t do none of that to the racist whites. ### ASSISTANT: Content - Racism - Negative )))

### Review: title: Stop allowing people to be racist, content: Instagram has a promotion of letting people be racist, I wrote a review before about this. But of course it didn’t post, instagram has tenancy to allow racist comment about black people, allow racist pages, post, and allow people who are non black to say the n word. The meme with white people spelling the n word out with memes is getting old. They won’t do nothing, I have reported these racism comment yet instagrams says “it doesn’t go against their community guidelines”. But let your say something prejudice about white people, they take it down immediately. Instagram loves to keep the racist about poc, yet for some racist odd reason the draw the line at bashing whites. I’m sick and tired of seeing white people getting away with racism’s, but as soon as you defending yourself or your people, instagram restrict you from replying to other comments, commenting, or competently disable your account. If yall wanna allow people to be racist let people be racist/ prejudice to all races. Whites including, whites always wanna be apart of poc space, so let us do the same thing yall are allowing them to do to use black people on this app. Stop deleting my comments, or restricting me from commenting when yall don’t do none of that to the racist whites. ### Analysis: categories: Social/Racial Issues, aspects: Racism, sentiments: Negative )))

### Review: title: Stop allowing people to be racist, content: Instagram has a promotion of letting people be racist, I wrote a review before about this. But of course it didn’t post, instagram has tenancy to allow racist comment about black people, allow racist pages, post, and allow people who are non black to say the n word. The meme with white people spelling the n word out with memes is getting old. They won’t do nothing, I have reported these racism comment yet instagrams says “it doesn’t go against their community guidelines”. But let your say something prejudice about white people, they take it down immediately. Instagram loves to keep the racist about poc, yet for some racist odd reason the draw the line at bashing whites. I’m sick and tired of seeing white people getting away with racism’s, but as soon as you defending yourself or your people, instagram restrict you from replying to other comments, commenting, or competently disable your account. If yall wanna allow people to be racist let people be racist/ prejudice to all races. Whites including, whites always wanna be apart of poc space, so let us do the same thing yall are allowing them to do to use black people on this app. Stop deleting my comments, or restricting me from commenting when yall don’t do none of that to the racist whites. ### Analysis: categories: (Social/Racial Issues) aspects: (Racism) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Stop allowing people to be racist, Instagram has a promotion of letting people be racist, I wrote a review before about this. But of course it didn’t post, instagram has tenancy to allow racist comment about black people, allow racist pages, post, and allow people who are non black to say the n word. The meme with white people spelling the n word out with memes is getting old. They won’t do nothing, I have reported these racism comment yet instagrams says “it doesn’t go against their community guidelines”. But let your say something prejudice about white people, they take it down immediately. Instagram loves to keep the racist about poc, yet for some racist odd reason the draw the line at bashing whites. I’m sick and tired of seeing white people getting away with racism’s, but as soon as you defending yourself or your people, instagram restrict you from replying to other comments, commenting, or competently disable your account. If yall wanna allow people to be racist let people be racist/ prejudice to all races. Whites including, whites always wanna be apart of poc space, so let us do the same thing yall are allowing them to do to use black people on this app. Stop deleting my comments, or restricting me from commenting when yall don’t do none of that to the racist whites. Output: Content - Racism - Negative $$$

Not honorable or fair play

I loved this game. It was an big part of my life since my son passed in 2011. I’ve played since they started doing clan wars. But changes they’ve made over the years have left me with questions of how invested the company is, anymore. It is very much shifted to pay to play. And since they’ve shafted me on rewards in two clan games over the course of a year, I’m undecided whether it’s even worth continuing., My only concern at this point is I lead two clans. One for maxed out players, the other for lower level bases. I’ll need to make a decision soon as to whether leaving is best for only myself. Without a strong leader, a clan will lose its heart and die., We can no longer recruit by chatting on global and the new system is so far off on being what I hoped it would be, that we don’t even bother with it. I’m not sure if those searching for a clan are faring better, but for clans looking for new players, new blood, new ideas, it’s pointless, and could be the reason for a steep decline in interest from those looking at getting into the game.

Gameplay, Gameplay, Leadership, Recruitment, Recruitment

Reward System, In-app purchases, Responsiveness, Global Chat, New System

Negative, Negative, Negative, Negative, Negative

Gameplay - Reward System - Negative, Gameplay - In-app purchases - Negative, Leadership - Responsiveness - Negative, Recruitment - Global Chat - Negative, Recruitment - New System - Negative

### USER:Not honorable or fair play, I loved this game. It was an big part of my life since my son passed in 2011. I’ve played since they started doing clan wars. But changes they’ve made over the years have left me with questions of how invested the company is, anymore. It is very much shifted to pay to play. And since they’ve shafted me on rewards in two clan games over the course of a year, I’m undecided whether it’s even worth continuing., My only concern at this point is I lead two clans. One for maxed out players, the other for lower level bases. I’ll need to make a decision soon as to whether leaving is best for only myself. Without a strong leader, a clan will lose its heart and die., We can no longer recruit by chatting on global and the new system is so far off on being what I hoped it would be, that we don’t even bother with it. I’m not sure if those searching for a clan are faring better, but for clans looking for new players, new blood, new ideas, it’s pointless, and could be the reason for a steep decline in interest from those looking at getting into the game. ### ASSISTANT: Gameplay - Reward System - Negative, Gameplay - In-app purchases - Negative, Leadership - Responsiveness - Negative, Recruitment - Global Chat - Negative, Recruitment - New System - Negative )))

### Review: title: Not honorable or fair play, content: I loved this game. It was an big part of my life since my son passed in 2011. I’ve played since they started doing clan wars. But changes they’ve made over the years have left me with questions of how invested the company is, anymore. It is very much shifted to pay to play. And since they’ve shafted me on rewards in two clan games over the course of a year, I’m undecided whether it’s even worth continuing., My only concern at this point is I lead two clans. One for maxed out players, the other for lower level bases. I’ll need to make a decision soon as to whether leaving is best for only myself. Without a strong leader, a clan will lose its heart and die., We can no longer recruit by chatting on global and the new system is so far off on being what I hoped it would be, that we don’t even bother with it. I’m not sure if those searching for a clan are faring better, but for clans looking for new players, new blood, new ideas, it’s pointless, and could be the reason for a steep decline in interest from those looking at getting into the game. ### Analysis: categories: Gameplay, Gameplay, Leadership, Recruitment, Recruitment, aspects: Reward System, In-app purchases, Responsiveness, Global Chat, New System, sentiments: Negative, Negative, Negative, Negative, Negative )))

### Review: title: Not honorable or fair play, content: I loved this game. It was an big part of my life since my son passed in 2011. I’ve played since they started doing clan wars. But changes they’ve made over the years have left me with questions of how invested the company is, anymore. It is very much shifted to pay to play. And since they’ve shafted me on rewards in two clan games over the course of a year, I’m undecided whether it’s even worth continuing., My only concern at this point is I lead two clans. One for maxed out players, the other for lower level bases. I’ll need to make a decision soon as to whether leaving is best for only myself. Without a strong leader, a clan will lose its heart and die., We can no longer recruit by chatting on global and the new system is so far off on being what I hoped it would be, that we don’t even bother with it. I’m not sure if those searching for a clan are faring better, but for clans looking for new players, new blood, new ideas, it’s pointless, and could be the reason for a steep decline in interest from those looking at getting into the game. ### Analysis: categories: (Gameplay, Gameplay, Leadership, Recruitment, Recruitment) aspects: (Reward System, In-app purchases, Responsiveness, Global Chat, New System) sentiments: (Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not honorable or fair play, I loved this game. It was an big part of my life since my son passed in 2011. I’ve played since they started doing clan wars. But changes they’ve made over the years have left me with questions of how invested the company is, anymore. It is very much shifted to pay to play. And since they’ve shafted me on rewards in two clan games over the course of a year, I’m undecided whether it’s even worth continuing., My only concern at this point is I lead two clans. One for maxed out players, the other for lower level bases. I’ll need to make a decision soon as to whether leaving is best for only myself. Without a strong leader, a clan will lose its heart and die., We can no longer recruit by chatting on global and the new system is so far off on being what I hoped it would be, that we don’t even bother with it. I’m not sure if those searching for a clan are faring better, but for clans looking for new players, new blood, new ideas, it’s pointless, and could be the reason for a steep decline in interest from those looking at getting into the game. Output: Gameplay - Reward System - Negative, Gameplay - In-app purchases - Negative, Leadership - Responsiveness - Negative, Recruitment - Global Chat - Negative, Recruitment - New System - Negative $$$

Update needed to improve WhatsApp

We should have the option to set our WhatsApp status to be viewable only once. I strongly believe that implementing this feature would greatly enhance the user experience on WhatsApp. Currently, when we share a status, it remains visible to all contacts for 24 hours, which may not always be ideal. Allowing users to set a status for one-time viewing would provide more control and privacy over our shared content. This feature could be particularly useful for sharing personal updates or moments with specific individuals or groups without the concern of it being visible to everyone for an extended period. Overall, introducing the ability to set one-time view status would undoubtedly contribute to making WhatsApp a more versatile and user-friendly platform.

Privacy

One-time view status

Positive

Privacy - One-time view status - Positive

### USER:Update needed to improve WhatsApp, We should have the option to set our WhatsApp status to be viewable only once. I strongly believe that implementing this feature would greatly enhance the user experience on WhatsApp. Currently, when we share a status, it remains visible to all contacts for 24 hours, which may not always be ideal. Allowing users to set a status for one-time viewing would provide more control and privacy over our shared content. This feature could be particularly useful for sharing personal updates or moments with specific individuals or groups without the concern of it being visible to everyone for an extended period. Overall, introducing the ability to set one-time view status would undoubtedly contribute to making WhatsApp a more versatile and user-friendly platform. ### ASSISTANT: Privacy - One-time view status - Positive )))

### Review: title: Update needed to improve WhatsApp, content: We should have the option to set our WhatsApp status to be viewable only once. I strongly believe that implementing this feature would greatly enhance the user experience on WhatsApp. Currently, when we share a status, it remains visible to all contacts for 24 hours, which may not always be ideal. Allowing users to set a status for one-time viewing would provide more control and privacy over our shared content. This feature could be particularly useful for sharing personal updates or moments with specific individuals or groups without the concern of it being visible to everyone for an extended period. Overall, introducing the ability to set one-time view status would undoubtedly contribute to making WhatsApp a more versatile and user-friendly platform. ### Analysis: categories: Privacy, aspects: One-time view status, sentiments: Positive )))

### Review: title: Update needed to improve WhatsApp, content: We should have the option to set our WhatsApp status to be viewable only once. I strongly believe that implementing this feature would greatly enhance the user experience on WhatsApp. Currently, when we share a status, it remains visible to all contacts for 24 hours, which may not always be ideal. Allowing users to set a status for one-time viewing would provide more control and privacy over our shared content. This feature could be particularly useful for sharing personal updates or moments with specific individuals or groups without the concern of it being visible to everyone for an extended period. Overall, introducing the ability to set one-time view status would undoubtedly contribute to making WhatsApp a more versatile and user-friendly platform. ### Analysis: categories: (Privacy) aspects: (One-time view status) sentiments: (Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Update needed to improve WhatsApp, We should have the option to set our WhatsApp status to be viewable only once. I strongly believe that implementing this feature would greatly enhance the user experience on WhatsApp. Currently, when we share a status, it remains visible to all contacts for 24 hours, which may not always be ideal. Allowing users to set a status for one-time viewing would provide more control and privacy over our shared content. This feature could be particularly useful for sharing personal updates or moments with specific individuals or groups without the concern of it being visible to everyone for an extended period. Overall, introducing the ability to set one-time view status would undoubtedly contribute to making WhatsApp a more versatile and user-friendly platform. Output: Privacy - One-time view status - Positive $$$

My invoice says $0??

This app is one of the strangest things I’ve ever experienced. Strange, because I don’t understand how it exists. It doesn’t make sense., I was almost sure it wouldn’t really work, or that it would be terrible doctors. I mean it’s an app. How am I going to get real and personal medical care downloaded from the Apple store. , But...it’s...real somehow. I really waited just a few minutes (instead of days or weeks for my pcp) and a doctor pops on my screen. (To be fair, I haven’t asked for their license #s and checked it up yet- but hoping that since its connected to a large insurance company, they wouldn’t risk the huge lawsuits of hiring fake doctors). So far they seem competent and have been on the mark with the diagnoses. But here’s the strangest part. I kept waiting for the bills to come in the mail. They never did. So I checked my invoices in the app and it said $0.00 What??? How is this free? Is it just a benefit for paying my insurance premiums? Sheesh. so worth it. So long as I can afford it, I’m sticking with this insurance now. (Unless I’m mistaken about how this all works) Its worth the monthly premium $ to not have days of anxiety or worry while waiting for a doc appointment. I was also able to call in at 10pm about a UTI and the prescription was sent over to my pharmacy in minutes. UTIs get worse by the hour and can be dangerous. This saved me from having to sit in a covid filled emergency room all night to solve that prob. So so so grateful!

Healthcare, Healthcare, Healthcare, Healthcare, Healthcare

Doctors, Appointments, Diagnosis, Billing, Prescriptions

positive, positive, positive, positive, positive

Healthcare - Doctors - positive, Healthcare - Appointments - positive, Healthcare - Diagnosis - positive, Healthcare - Billing - positive, Healthcare - Prescriptions - positive

### USER:My invoice says $0??, This app is one of the strangest things I’ve ever experienced. Strange, because I don’t understand how it exists. It doesn’t make sense., I was almost sure it wouldn’t really work, or that it would be terrible doctors. I mean it’s an app. How am I going to get real and personal medical care downloaded from the Apple store. , But...it’s...real somehow. I really waited just a few minutes (instead of days or weeks for my pcp) and a doctor pops on my screen. (To be fair, I haven’t asked for their license #s and checked it up yet- but hoping that since its connected to a large insurance company, they wouldn’t risk the huge lawsuits of hiring fake doctors). So far they seem competent and have been on the mark with the diagnoses. But here’s the strangest part. I kept waiting for the bills to come in the mail. They never did. So I checked my invoices in the app and it said $0.00 What??? How is this free? Is it just a benefit for paying my insurance premiums? Sheesh. so worth it. So long as I can afford it, I’m sticking with this insurance now. (Unless I’m mistaken about how this all works) Its worth the monthly premium $ to not have days of anxiety or worry while waiting for a doc appointment. I was also able to call in at 10pm about a UTI and the prescription was sent over to my pharmacy in minutes. UTIs get worse by the hour and can be dangerous. This saved me from having to sit in a covid filled emergency room all night to solve that prob. So so so grateful! ### ASSISTANT: Healthcare - Doctors - positive, Healthcare - Appointments - positive, Healthcare - Diagnosis - positive, Healthcare - Billing - positive, Healthcare - Prescriptions - positive )))

### Review: title: My invoice says $0??, content: This app is one of the strangest things I’ve ever experienced. Strange, because I don’t understand how it exists. It doesn’t make sense., I was almost sure it wouldn’t really work, or that it would be terrible doctors. I mean it’s an app. How am I going to get real and personal medical care downloaded from the Apple store. , But...it’s...real somehow. I really waited just a few minutes (instead of days or weeks for my pcp) and a doctor pops on my screen. (To be fair, I haven’t asked for their license #s and checked it up yet- but hoping that since its connected to a large insurance company, they wouldn’t risk the huge lawsuits of hiring fake doctors). So far they seem competent and have been on the mark with the diagnoses. But here’s the strangest part. I kept waiting for the bills to come in the mail. They never did. So I checked my invoices in the app and it said $0.00 What??? How is this free? Is it just a benefit for paying my insurance premiums? Sheesh. so worth it. So long as I can afford it, I’m sticking with this insurance now. (Unless I’m mistaken about how this all works) Its worth the monthly premium $ to not have days of anxiety or worry while waiting for a doc appointment. I was also able to call in at 10pm about a UTI and the prescription was sent over to my pharmacy in minutes. UTIs get worse by the hour and can be dangerous. This saved me from having to sit in a covid filled emergency room all night to solve that prob. So so so grateful! ### Analysis: categories: Healthcare, Healthcare, Healthcare, Healthcare, Healthcare, aspects: Doctors, Appointments, Diagnosis, Billing, Prescriptions, sentiments: positive, positive, positive, positive, positive )))

### Review: title: My invoice says $0??, content: This app is one of the strangest things I’ve ever experienced. Strange, because I don’t understand how it exists. It doesn’t make sense., I was almost sure it wouldn’t really work, or that it would be terrible doctors. I mean it’s an app. How am I going to get real and personal medical care downloaded from the Apple store. , But...it’s...real somehow. I really waited just a few minutes (instead of days or weeks for my pcp) and a doctor pops on my screen. (To be fair, I haven’t asked for their license #s and checked it up yet- but hoping that since its connected to a large insurance company, they wouldn’t risk the huge lawsuits of hiring fake doctors). So far they seem competent and have been on the mark with the diagnoses. But here’s the strangest part. I kept waiting for the bills to come in the mail. They never did. So I checked my invoices in the app and it said $0.00 What??? How is this free? Is it just a benefit for paying my insurance premiums? Sheesh. so worth it. So long as I can afford it, I’m sticking with this insurance now. (Unless I’m mistaken about how this all works) Its worth the monthly premium $ to not have days of anxiety or worry while waiting for a doc appointment. I was also able to call in at 10pm about a UTI and the prescription was sent over to my pharmacy in minutes. UTIs get worse by the hour and can be dangerous. This saved me from having to sit in a covid filled emergency room all night to solve that prob. So so so grateful! ### Analysis: categories: (Healthcare, Healthcare, Healthcare, Healthcare, Healthcare) aspects: (Doctors, Appointments, Diagnosis, Billing, Prescriptions) sentiments: (positive, positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: My invoice says $0??, This app is one of the strangest things I’ve ever experienced. Strange, because I don’t understand how it exists. It doesn’t make sense., I was almost sure it wouldn’t really work, or that it would be terrible doctors. I mean it’s an app. How am I going to get real and personal medical care downloaded from the Apple store. , But...it’s...real somehow. I really waited just a few minutes (instead of days or weeks for my pcp) and a doctor pops on my screen. (To be fair, I haven’t asked for their license #s and checked it up yet- but hoping that since its connected to a large insurance company, they wouldn’t risk the huge lawsuits of hiring fake doctors). So far they seem competent and have been on the mark with the diagnoses. But here’s the strangest part. I kept waiting for the bills to come in the mail. They never did. So I checked my invoices in the app and it said $0.00 What??? How is this free? Is it just a benefit for paying my insurance premiums? Sheesh. so worth it. So long as I can afford it, I’m sticking with this insurance now. (Unless I’m mistaken about how this all works) Its worth the monthly premium $ to not have days of anxiety or worry while waiting for a doc appointment. I was also able to call in at 10pm about a UTI and the prescription was sent over to my pharmacy in minutes. UTIs get worse by the hour and can be dangerous. This saved me from having to sit in a covid filled emergency room all night to solve that prob. So so so grateful! Output: Healthcare - Doctors - positive, Healthcare - Appointments - positive, Healthcare - Diagnosis - positive, Healthcare - Billing - positive, Healthcare - Prescriptions - positive $$$

Just SO close

Long time user. Babbel is fantastic, the program is great, the content is great., , HOWEVER, the iPad app should really have a portrait mode option. It feels wrong that it doesn’t. Maybe I’m missing something, but I don’t think so. I forget every time. I launch the app while holding my device upright and am greeted by a sideways screen. Very annoying. Likewise, as others have mentioned, a dark mode would be a real asset for learning without strain. Also, the games are a fun addition but there need to be more of them. Otherwise they become boring quickly due to their simplicity. , , Sorry to be negative. I’m nit picking. Babbel, in my opinion, is the most thorough digital program out there. Just needs a couple of soft touches to spoil us who are in it for the long haul.

UI/UX, UI/UX, Gamification, Functionality, Content, Gamification, Learning Style, Content

Portrait Mode, Dark Mode, Variety of Games, Bugs, Amount of Content, Variety of Game Modes, Speaking Focus, Clarity and Organization

Negative, Positive, Negative, Negative, Negative, Neutral, Negative, Positive

UI/UX - Portrait Mode - Negative, UI/UX - Dark Mode - Positive, Gamification - Variety of Games - Negative, App-Review: ('Has bugs and needs more content but a good start', ': ', 'I really like the concept and the content that is already there. It’s fun to learn this way! \n\nUnfortunately, the app crashes very often at the moment. This makes it hard to advance and learn new stuff. \n\nIt would also be nice to have more options for game modes.'), Functionality - Bugs - Negative, Content - Amount of Content - Negative, Gamification - Variety of Game Modes - Neutral, App-Review: ('Not my cup of coffee', ': ', 'I tried this app and I do think it’s well made. I’m just not a fan of learning languages this way. The focus on speaking makes me feel pressured, like I have to speak the language from day one. I know that’s not true, but that’s just how it felt to me. \n\nI like the content of the app though, it’s clear and organized. I can recommend it to people who like to learn while speaking.'), Learning Style - Speaking Focus - Negative, Content - Clarity and Organization - Positive

### USER:Just SO close, Long time user. Babbel is fantastic, the program is great, the content is great., , HOWEVER, the iPad app should really have a portrait mode option. It feels wrong that it doesn’t. Maybe I’m missing something, but I don’t think so. I forget every time. I launch the app while holding my device upright and am greeted by a sideways screen. Very annoying. Likewise, as others have mentioned, a dark mode would be a real asset for learning without strain. Also, the games are a fun addition but there need to be more of them. Otherwise they become boring quickly due to their simplicity. , , Sorry to be negative. I’m nit picking. Babbel, in my opinion, is the most thorough digital program out there. Just needs a couple of soft touches to spoil us who are in it for the long haul. ### ASSISTANT: UI/UX - Portrait Mode - Negative, UI/UX - Dark Mode - Positive, Gamification - Variety of Games - Negative, App-Review: ('Has bugs and needs more content but a good start', ': ', 'I really like the concept and the content that is already there. It’s fun to learn this way! \n\nUnfortunately, the app crashes very often at the moment. This makes it hard to advance and learn new stuff. \n\nIt would also be nice to have more options for game modes.'), Functionality - Bugs - Negative, Content - Amount of Content - Negative, Gamification - Variety of Game Modes - Neutral, App-Review: ('Not my cup of coffee', ': ', 'I tried this app and I do think it’s well made. I’m just not a fan of learning languages this way. The focus on speaking makes me feel pressured, like I have to speak the language from day one. I know that’s not true, but that’s just how it felt to me. \n\nI like the content of the app though, it’s clear and organized. I can recommend it to people who like to learn while speaking.'), Learning Style - Speaking Focus - Negative, Content - Clarity and Organization - Positive )))

### Review: title: Just SO close, content: Long time user. Babbel is fantastic, the program is great, the content is great., , HOWEVER, the iPad app should really have a portrait mode option. It feels wrong that it doesn’t. Maybe I’m missing something, but I don’t think so. I forget every time. I launch the app while holding my device upright and am greeted by a sideways screen. Very annoying. Likewise, as others have mentioned, a dark mode would be a real asset for learning without strain. Also, the games are a fun addition but there need to be more of them. Otherwise they become boring quickly due to their simplicity. , , Sorry to be negative. I’m nit picking. Babbel, in my opinion, is the most thorough digital program out there. Just needs a couple of soft touches to spoil us who are in it for the long haul. ### Analysis: categories: UI/UX, UI/UX, Gamification, Functionality, Content, Gamification, Learning Style, Content, aspects: Portrait Mode, Dark Mode, Variety of Games, Bugs, Amount of Content, Variety of Game Modes, Speaking Focus, Clarity and Organization, sentiments: Negative, Positive, Negative, Negative, Negative, Neutral, Negative, Positive )))

### Review: title: Just SO close, content: Long time user. Babbel is fantastic, the program is great, the content is great., , HOWEVER, the iPad app should really have a portrait mode option. It feels wrong that it doesn’t. Maybe I’m missing something, but I don’t think so. I forget every time. I launch the app while holding my device upright and am greeted by a sideways screen. Very annoying. Likewise, as others have mentioned, a dark mode would be a real asset for learning without strain. Also, the games are a fun addition but there need to be more of them. Otherwise they become boring quickly due to their simplicity. , , Sorry to be negative. I’m nit picking. Babbel, in my opinion, is the most thorough digital program out there. Just needs a couple of soft touches to spoil us who are in it for the long haul. ### Analysis: categories: (UI/UX, UI/UX, Gamification, Functionality, Content, Gamification, Learning Style, Content) aspects: (Portrait Mode, Dark Mode, Variety of Games, Bugs, Amount of Content, Variety of Game Modes, Speaking Focus, Clarity and Organization) sentiments: (Negative, Positive, Negative, Negative, Negative, Neutral, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Just SO close, Long time user. Babbel is fantastic, the program is great, the content is great., , HOWEVER, the iPad app should really have a portrait mode option. It feels wrong that it doesn’t. Maybe I’m missing something, but I don’t think so. I forget every time. I launch the app while holding my device upright and am greeted by a sideways screen. Very annoying. Likewise, as others have mentioned, a dark mode would be a real asset for learning without strain. Also, the games are a fun addition but there need to be more of them. Otherwise they become boring quickly due to their simplicity. , , Sorry to be negative. I’m nit picking. Babbel, in my opinion, is the most thorough digital program out there. Just needs a couple of soft touches to spoil us who are in it for the long haul. Output: UI/UX - Portrait Mode - Negative, UI/UX - Dark Mode - Positive, Gamification - Variety of Games - Negative, App-Review: ('Has bugs and needs more content but a good start', ': ', 'I really like the concept and the content that is already there. It’s fun to learn this way! \n\nUnfortunately, the app crashes very often at the moment. This makes it hard to advance and learn new stuff. \n\nIt would also be nice to have more options for game modes.'), Functionality - Bugs - Negative, Content - Amount of Content - Negative, Gamification - Variety of Game Modes - Neutral, App-Review: ('Not my cup of coffee', ': ', 'I tried this app and I do think it’s well made. I’m just not a fan of learning languages this way. The focus on speaking makes me feel pressured, like I have to speak the language from day one. I know that’s not true, but that’s just how it felt to me. \n\nI like the content of the app though, it’s clear and organized. I can recommend it to people who like to learn while speaking.'), Learning Style - Speaking Focus - Negative, Content - Clarity and Organization - Positive $$$

Great App

I really enjoy this app. It is useful to have a mix of vocabulary and grammar in lessons, and the review is great. However, there is a major problem that in order to view completed lessons (not the vocab but the lessons) you have to re-do the whole lesson. Sometimes, I just want to see a word used in the example dialogues and cannot. It would great to be able to see them because they use a lot of vocab not in the review. And as a side note: it would be nice if the interface kept track of what is downloaded for later study. Too many times I have found the courses that I downloaded to view later no longer able to be seen until I get home. It’s most bothersome when I switch between languages. But, overall, the lessons are well done.

Learning Resources, Learning Resources, User Interface, User Interface

Vocabulary and Grammar, Course Tracking, Review, Course Tracking

Positive, Negative, Positive, Negative

Learning Resources - Vocabulary and Grammar - Positive, Learning Resources - Course Tracking - Negative, User Interface - Review - Positive, User Interface - Course Tracking - Negative

### USER:Great App, I really enjoy this app. It is useful to have a mix of vocabulary and grammar in lessons, and the review is great. However, there is a major problem that in order to view completed lessons (not the vocab but the lessons) you have to re-do the whole lesson. Sometimes, I just want to see a word used in the example dialogues and cannot. It would great to be able to see them because they use a lot of vocab not in the review. And as a side note: it would be nice if the interface kept track of what is downloaded for later study. Too many times I have found the courses that I downloaded to view later no longer able to be seen until I get home. It’s most bothersome when I switch between languages. But, overall, the lessons are well done. ### ASSISTANT: Learning Resources - Vocabulary and Grammar - Positive, Learning Resources - Course Tracking - Negative, User Interface - Review - Positive, User Interface - Course Tracking - Negative )))

### Review: title: Great App, content: I really enjoy this app. It is useful to have a mix of vocabulary and grammar in lessons, and the review is great. However, there is a major problem that in order to view completed lessons (not the vocab but the lessons) you have to re-do the whole lesson. Sometimes, I just want to see a word used in the example dialogues and cannot. It would great to be able to see them because they use a lot of vocab not in the review. And as a side note: it would be nice if the interface kept track of what is downloaded for later study. Too many times I have found the courses that I downloaded to view later no longer able to be seen until I get home. It’s most bothersome when I switch between languages. But, overall, the lessons are well done. ### Analysis: categories: Learning Resources, Learning Resources, User Interface, User Interface, aspects: Vocabulary and Grammar, Course Tracking, Review, Course Tracking, sentiments: Positive, Negative, Positive, Negative )))

### Review: title: Great App, content: I really enjoy this app. It is useful to have a mix of vocabulary and grammar in lessons, and the review is great. However, there is a major problem that in order to view completed lessons (not the vocab but the lessons) you have to re-do the whole lesson. Sometimes, I just want to see a word used in the example dialogues and cannot. It would great to be able to see them because they use a lot of vocab not in the review. And as a side note: it would be nice if the interface kept track of what is downloaded for later study. Too many times I have found the courses that I downloaded to view later no longer able to be seen until I get home. It’s most bothersome when I switch between languages. But, overall, the lessons are well done. ### Analysis: categories: (Learning Resources, Learning Resources, User Interface, User Interface) aspects: (Vocabulary and Grammar, Course Tracking, Review, Course Tracking) sentiments: (Positive, Negative, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great App, I really enjoy this app. It is useful to have a mix of vocabulary and grammar in lessons, and the review is great. However, there is a major problem that in order to view completed lessons (not the vocab but the lessons) you have to re-do the whole lesson. Sometimes, I just want to see a word used in the example dialogues and cannot. It would great to be able to see them because they use a lot of vocab not in the review. And as a side note: it would be nice if the interface kept track of what is downloaded for later study. Too many times I have found the courses that I downloaded to view later no longer able to be seen until I get home. It’s most bothersome when I switch between languages. But, overall, the lessons are well done. Output: Learning Resources - Vocabulary and Grammar - Positive, Learning Resources - Course Tracking - Negative, User Interface - Review - Positive, User Interface - Course Tracking - Negative $$$

Zero way to build an actual clan.

This game is such a clubby little scam.. you can’t search in depth beyond just “search for players who also like this tag we’ve created.” They don’t let you search for players in your region. They don’t let you do a broad search to filter results such as “level, in clan or not in a clan, last time online, etc.” you have to make individual clicks on every random profile they gave you based on nothing at all, they could be a way better player than you, and already in a clan, so you waste your time. I have USED their scammy suggestions, and after 100 invites, I received zero accepts to my clan, despite being higher level than many new players. This is done intentionally by design, and we need to find out why a kids “game” and not a micro-transaction “in app purchases” scheme formula, is operating with such impunity. The internet has tons of forums talking about exactly this problem. There’s no way to efficiently talk to people and get them into your clan. I don’t want to hear your excuses either about how it’s because they got rid of the chat. The game devs are intentionally trying to tie those together by not responding to comment, but chat or no chat, you should have an easy to use interface with an actual search box with filter options, that kids can use. This is not a “kids” game. This is another Tim Apple scam game with in app purchases meant to create addiction in kids and turn them all into gamblers.

Gameplay, Gameplay, Gameplay

Clan System, Search Functionality, Communication

Negative, Negative, Negative

Gameplay - Clan System - Negative, Gameplay - Search Functionality - Negative, Gameplay - Communication - Negative

### USER:Zero way to build an actual clan., This game is such a clubby little scam.. you can’t search in depth beyond just “search for players who also like this tag we’ve created.” They don’t let you search for players in your region. They don’t let you do a broad search to filter results such as “level, in clan or not in a clan, last time online, etc.” you have to make individual clicks on every random profile they gave you based on nothing at all, they could be a way better player than you, and already in a clan, so you waste your time. I have USED their scammy suggestions, and after 100 invites, I received zero accepts to my clan, despite being higher level than many new players. This is done intentionally by design, and we need to find out why a kids “game” and not a micro-transaction “in app purchases” scheme formula, is operating with such impunity. The internet has tons of forums talking about exactly this problem. There’s no way to efficiently talk to people and get them into your clan. I don’t want to hear your excuses either about how it’s because they got rid of the chat. The game devs are intentionally trying to tie those together by not responding to comment, but chat or no chat, you should have an easy to use interface with an actual search box with filter options, that kids can use. This is not a “kids” game. This is another Tim Apple scam game with in app purchases meant to create addiction in kids and turn them all into gamblers. ### ASSISTANT: Gameplay - Clan System - Negative, Gameplay - Search Functionality - Negative, Gameplay - Communication - Negative )))

### Review: title: Zero way to build an actual clan., content: This game is such a clubby little scam.. you can’t search in depth beyond just “search for players who also like this tag we’ve created.” They don’t let you search for players in your region. They don’t let you do a broad search to filter results such as “level, in clan or not in a clan, last time online, etc.” you have to make individual clicks on every random profile they gave you based on nothing at all, they could be a way better player than you, and already in a clan, so you waste your time. I have USED their scammy suggestions, and after 100 invites, I received zero accepts to my clan, despite being higher level than many new players. This is done intentionally by design, and we need to find out why a kids “game” and not a micro-transaction “in app purchases” scheme formula, is operating with such impunity. The internet has tons of forums talking about exactly this problem. There’s no way to efficiently talk to people and get them into your clan. I don’t want to hear your excuses either about how it’s because they got rid of the chat. The game devs are intentionally trying to tie those together by not responding to comment, but chat or no chat, you should have an easy to use interface with an actual search box with filter options, that kids can use. This is not a “kids” game. This is another Tim Apple scam game with in app purchases meant to create addiction in kids and turn them all into gamblers. ### Analysis: categories: Gameplay, Gameplay, Gameplay, aspects: Clan System, Search Functionality, Communication, sentiments: Negative, Negative, Negative )))

### Review: title: Zero way to build an actual clan., content: This game is such a clubby little scam.. you can’t search in depth beyond just “search for players who also like this tag we’ve created.” They don’t let you search for players in your region. They don’t let you do a broad search to filter results such as “level, in clan or not in a clan, last time online, etc.” you have to make individual clicks on every random profile they gave you based on nothing at all, they could be a way better player than you, and already in a clan, so you waste your time. I have USED their scammy suggestions, and after 100 invites, I received zero accepts to my clan, despite being higher level than many new players. This is done intentionally by design, and we need to find out why a kids “game” and not a micro-transaction “in app purchases” scheme formula, is operating with such impunity. The internet has tons of forums talking about exactly this problem. There’s no way to efficiently talk to people and get them into your clan. I don’t want to hear your excuses either about how it’s because they got rid of the chat. The game devs are intentionally trying to tie those together by not responding to comment, but chat or no chat, you should have an easy to use interface with an actual search box with filter options, that kids can use. This is not a “kids” game. This is another Tim Apple scam game with in app purchases meant to create addiction in kids and turn them all into gamblers. ### Analysis: categories: (Gameplay, Gameplay, Gameplay) aspects: (Clan System, Search Functionality, Communication) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Zero way to build an actual clan., This game is such a clubby little scam.. you can’t search in depth beyond just “search for players who also like this tag we’ve created.” They don’t let you search for players in your region. They don’t let you do a broad search to filter results such as “level, in clan or not in a clan, last time online, etc.” you have to make individual clicks on every random profile they gave you based on nothing at all, they could be a way better player than you, and already in a clan, so you waste your time. I have USED their scammy suggestions, and after 100 invites, I received zero accepts to my clan, despite being higher level than many new players. This is done intentionally by design, and we need to find out why a kids “game” and not a micro-transaction “in app purchases” scheme formula, is operating with such impunity. The internet has tons of forums talking about exactly this problem. There’s no way to efficiently talk to people and get them into your clan. I don’t want to hear your excuses either about how it’s because they got rid of the chat. The game devs are intentionally trying to tie those together by not responding to comment, but chat or no chat, you should have an easy to use interface with an actual search box with filter options, that kids can use. This is not a “kids” game. This is another Tim Apple scam game with in app purchases meant to create addiction in kids and turn them all into gamblers. Output: Gameplay - Clan System - Negative, Gameplay - Search Functionality - Negative, Gameplay - Communication - Negative $$$

Decent

I’ve been playing this game for quite some time now and over all do really enjoy the game. Its the one game i always come back to knowing i will still have everything and will have uninterrupted game play. The progress over the multiple years from supercell is amazing. But, I have ONE complaint and I will enjoy the game so much better. , , War. It has been awhile since I have actually went to War in my clan simply because we are all casual players that get back on every once in awhile. I cant speak for regular Wars as i dont remember, but, I do know when it comes to War Leagues it is nearly impossible for low level clans with only 15 people to be able to get any medals or loot because we go up against clans that are level 20 with 50/50 people and half the time a bunch of th 15’s that you have to go against. I think there has to be some balance and fairness to clan war leagues to help the smaller clans level and actually win., , For that reason, i made it 4 stars instead of 5 because of that one tiny complaint.

Gameplay, Gameplay, Gameplay

Enjoyment, Progress, Clan war leagues

positive, positive, negative

Gameplay - Enjoyment - positive, Gameplay - Progress - positive, Gameplay - Clan war leagues - negative

### USER:Decent, I’ve been playing this game for quite some time now and over all do really enjoy the game. Its the one game i always come back to knowing i will still have everything and will have uninterrupted game play. The progress over the multiple years from supercell is amazing. But, I have ONE complaint and I will enjoy the game so much better. , , War. It has been awhile since I have actually went to War in my clan simply because we are all casual players that get back on every once in awhile. I cant speak for regular Wars as i dont remember, but, I do know when it comes to War Leagues it is nearly impossible for low level clans with only 15 people to be able to get any medals or loot because we go up against clans that are level 20 with 50/50 people and half the time a bunch of th 15’s that you have to go against. I think there has to be some balance and fairness to clan war leagues to help the smaller clans level and actually win., , For that reason, i made it 4 stars instead of 5 because of that one tiny complaint. ### ASSISTANT: Gameplay - Enjoyment - positive, Gameplay - Progress - positive, Gameplay - Clan war leagues - negative )))

### Review: title: Decent, content: I’ve been playing this game for quite some time now and over all do really enjoy the game. Its the one game i always come back to knowing i will still have everything and will have uninterrupted game play. The progress over the multiple years from supercell is amazing. But, I have ONE complaint and I will enjoy the game so much better. , , War. It has been awhile since I have actually went to War in my clan simply because we are all casual players that get back on every once in awhile. I cant speak for regular Wars as i dont remember, but, I do know when it comes to War Leagues it is nearly impossible for low level clans with only 15 people to be able to get any medals or loot because we go up against clans that are level 20 with 50/50 people and half the time a bunch of th 15’s that you have to go against. I think there has to be some balance and fairness to clan war leagues to help the smaller clans level and actually win., , For that reason, i made it 4 stars instead of 5 because of that one tiny complaint. ### Analysis: categories: Gameplay, Gameplay, Gameplay, aspects: Enjoyment, Progress, Clan war leagues, sentiments: positive, positive, negative )))

### Review: title: Decent, content: I’ve been playing this game for quite some time now and over all do really enjoy the game. Its the one game i always come back to knowing i will still have everything and will have uninterrupted game play. The progress over the multiple years from supercell is amazing. But, I have ONE complaint and I will enjoy the game so much better. , , War. It has been awhile since I have actually went to War in my clan simply because we are all casual players that get back on every once in awhile. I cant speak for regular Wars as i dont remember, but, I do know when it comes to War Leagues it is nearly impossible for low level clans with only 15 people to be able to get any medals or loot because we go up against clans that are level 20 with 50/50 people and half the time a bunch of th 15’s that you have to go against. I think there has to be some balance and fairness to clan war leagues to help the smaller clans level and actually win., , For that reason, i made it 4 stars instead of 5 because of that one tiny complaint. ### Analysis: categories: (Gameplay, Gameplay, Gameplay) aspects: (Enjoyment, Progress, Clan war leagues) sentiments: (positive, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Decent, I’ve been playing this game for quite some time now and over all do really enjoy the game. Its the one game i always come back to knowing i will still have everything and will have uninterrupted game play. The progress over the multiple years from supercell is amazing. But, I have ONE complaint and I will enjoy the game so much better. , , War. It has been awhile since I have actually went to War in my clan simply because we are all casual players that get back on every once in awhile. I cant speak for regular Wars as i dont remember, but, I do know when it comes to War Leagues it is nearly impossible for low level clans with only 15 people to be able to get any medals or loot because we go up against clans that are level 20 with 50/50 people and half the time a bunch of th 15’s that you have to go against. I think there has to be some balance and fairness to clan war leagues to help the smaller clans level and actually win., , For that reason, i made it 4 stars instead of 5 because of that one tiny complaint. Output: Gameplay - Enjoyment - positive, Gameplay - Progress - positive, Gameplay - Clan war leagues - negative $$$

Update made app user-unfriendly

There was a fantastic feature that allowed you to add an item to your list through press-and-hold functionality. Doing the same to an item already in your list would allow you to move it to a different list or remove it altogether. Along with that, your list was shown at the bottom of the screen for ease of use. , , The most recent update removed both of those, in order to promote their “heart” function. (Your lists are still there, but if you accidentally hid the list from view at the bottom, you can only bring it back through press-and-hold on an item, which is gone. Soooo.... Yeah.), , This update eliminated the single most useful functionality of the app, changing the whole thing into a frustrating, time consuming bundle of annoyance.

UI, UI, Features

Press-and-hold functionality, Lists at the bottom of the screen, Heart function

negative, negative, negative

UI - Press-and-hold functionality - negative, UI - Lists at the bottom of the screen - negative, Features - Heart function - negative

### USER:Update made app user-unfriendly, There was a fantastic feature that allowed you to add an item to your list through press-and-hold functionality. Doing the same to an item already in your list would allow you to move it to a different list or remove it altogether. Along with that, your list was shown at the bottom of the screen for ease of use. , , The most recent update removed both of those, in order to promote their “heart” function. (Your lists are still there, but if you accidentally hid the list from view at the bottom, you can only bring it back through press-and-hold on an item, which is gone. Soooo.... Yeah.), , This update eliminated the single most useful functionality of the app, changing the whole thing into a frustrating, time consuming bundle of annoyance. ### ASSISTANT: UI - Press-and-hold functionality - negative, UI - Lists at the bottom of the screen - negative, Features - Heart function - negative )))

### Review: title: Update made app user-unfriendly, content: There was a fantastic feature that allowed you to add an item to your list through press-and-hold functionality. Doing the same to an item already in your list would allow you to move it to a different list or remove it altogether. Along with that, your list was shown at the bottom of the screen for ease of use. , , The most recent update removed both of those, in order to promote their “heart” function. (Your lists are still there, but if you accidentally hid the list from view at the bottom, you can only bring it back through press-and-hold on an item, which is gone. Soooo.... Yeah.), , This update eliminated the single most useful functionality of the app, changing the whole thing into a frustrating, time consuming bundle of annoyance. ### Analysis: categories: UI, UI, Features, aspects: Press-and-hold functionality, Lists at the bottom of the screen, Heart function, sentiments: negative, negative, negative )))

### Review: title: Update made app user-unfriendly, content: There was a fantastic feature that allowed you to add an item to your list through press-and-hold functionality. Doing the same to an item already in your list would allow you to move it to a different list or remove it altogether. Along with that, your list was shown at the bottom of the screen for ease of use. , , The most recent update removed both of those, in order to promote their “heart” function. (Your lists are still there, but if you accidentally hid the list from view at the bottom, you can only bring it back through press-and-hold on an item, which is gone. Soooo.... Yeah.), , This update eliminated the single most useful functionality of the app, changing the whole thing into a frustrating, time consuming bundle of annoyance. ### Analysis: categories: (UI, UI, Features) aspects: (Press-and-hold functionality, Lists at the bottom of the screen, Heart function) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Update made app user-unfriendly, There was a fantastic feature that allowed you to add an item to your list through press-and-hold functionality. Doing the same to an item already in your list would allow you to move it to a different list or remove it altogether. Along with that, your list was shown at the bottom of the screen for ease of use. , , The most recent update removed both of those, in order to promote their “heart” function. (Your lists are still there, but if you accidentally hid the list from view at the bottom, you can only bring it back through press-and-hold on an item, which is gone. Soooo.... Yeah.), , This update eliminated the single most useful functionality of the app, changing the whole thing into a frustrating, time consuming bundle of annoyance. Output: UI - Press-and-hold functionality - negative, UI - Lists at the bottom of the screen - negative, Features - Heart function - negative $$$

Please, I implore you, make the app native.

The content that Babbel has and the way it teaches it superb, probably the best in the industry. However, the app is a third class citizen in the Apple ecosystem. The app here is a shrunken version of the website. Today, for instance, I had to stop using the app to complete a lesson on my laptop because the options to choose from never appeared. The keyboard used in the app is not the one provided by Apple and therefore it doesn’t react exactly the way you’re used to. This causes an increase in the amount of typos. I am learning but the feeling of doing so is not 100% positive due to the frustrating experience in the app. Please, Babbel, I beg you to make your app native with a design that fits with the UI and UX of iOS instead of a shrunken version of your website.

App, App, Content, Content

App Functionality, User Experience, Content Quality, Teaching Methodology

Negative, Negative, Positive, Positive

App - App Functionality - Negative, App - User Experience - Negative, Content - Content Quality - Positive, Content - Teaching Methodology - Positive

### USER:Please, I implore you, make the app native., The content that Babbel has and the way it teaches it superb, probably the best in the industry. However, the app is a third class citizen in the Apple ecosystem. The app here is a shrunken version of the website. Today, for instance, I had to stop using the app to complete a lesson on my laptop because the options to choose from never appeared. The keyboard used in the app is not the one provided by Apple and therefore it doesn’t react exactly the way you’re used to. This causes an increase in the amount of typos. I am learning but the feeling of doing so is not 100% positive due to the frustrating experience in the app. Please, Babbel, I beg you to make your app native with a design that fits with the UI and UX of iOS instead of a shrunken version of your website. ### ASSISTANT: App - App Functionality - Negative, App - User Experience - Negative, Content - Content Quality - Positive, Content - Teaching Methodology - Positive )))

### Review: title: Please, I implore you, make the app native., content: The content that Babbel has and the way it teaches it superb, probably the best in the industry. However, the app is a third class citizen in the Apple ecosystem. The app here is a shrunken version of the website. Today, for instance, I had to stop using the app to complete a lesson on my laptop because the options to choose from never appeared. The keyboard used in the app is not the one provided by Apple and therefore it doesn’t react exactly the way you’re used to. This causes an increase in the amount of typos. I am learning but the feeling of doing so is not 100% positive due to the frustrating experience in the app. Please, Babbel, I beg you to make your app native with a design that fits with the UI and UX of iOS instead of a shrunken version of your website. ### Analysis: categories: App, App, Content, Content, aspects: App Functionality, User Experience, Content Quality, Teaching Methodology, sentiments: Negative, Negative, Positive, Positive )))

### Review: title: Please, I implore you, make the app native., content: The content that Babbel has and the way it teaches it superb, probably the best in the industry. However, the app is a third class citizen in the Apple ecosystem. The app here is a shrunken version of the website. Today, for instance, I had to stop using the app to complete a lesson on my laptop because the options to choose from never appeared. The keyboard used in the app is not the one provided by Apple and therefore it doesn’t react exactly the way you’re used to. This causes an increase in the amount of typos. I am learning but the feeling of doing so is not 100% positive due to the frustrating experience in the app. Please, Babbel, I beg you to make your app native with a design that fits with the UI and UX of iOS instead of a shrunken version of your website. ### Analysis: categories: (App, App, Content, Content) aspects: (App Functionality, User Experience, Content Quality, Teaching Methodology) sentiments: (Negative, Negative, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Please, I implore you, make the app native., The content that Babbel has and the way it teaches it superb, probably the best in the industry. However, the app is a third class citizen in the Apple ecosystem. The app here is a shrunken version of the website. Today, for instance, I had to stop using the app to complete a lesson on my laptop because the options to choose from never appeared. The keyboard used in the app is not the one provided by Apple and therefore it doesn’t react exactly the way you’re used to. This causes an increase in the amount of typos. I am learning but the feeling of doing so is not 100% positive due to the frustrating experience in the app. Please, Babbel, I beg you to make your app native with a design that fits with the UI and UX of iOS instead of a shrunken version of your website. Output: App - App Functionality - Negative, App - User Experience - Negative, Content - Content Quality - Positive, Content - Teaching Methodology - Positive $$$

New look is easier

Some of the features are easier to find and use such as if I need to switch countries for purchasing for overseas family. , Yet, as for other features, sometimes I would like to remove stuff I looked for and am no longer interested in or already purchased but keeps showing up in my continue shopping feed. Also, a feature I would like added is a search for past purchases that may be a couple years ago, instead of going through all the years to finally find that one item that didn’t turn up in a general initial search.

Feature, Feature, Feature, Feature

Accessibility, Discoverability, Search, Purchase History

positive, negative, negative, neutral

Feature - Accessibility - positive, Feature - Discoverability - negative, Feature - Search - negative, Feature - Purchase History - neutral

### USER:New look is easier, Some of the features are easier to find and use such as if I need to switch countries for purchasing for overseas family. , Yet, as for other features, sometimes I would like to remove stuff I looked for and am no longer interested in or already purchased but keeps showing up in my continue shopping feed. Also, a feature I would like added is a search for past purchases that may be a couple years ago, instead of going through all the years to finally find that one item that didn’t turn up in a general initial search. ### ASSISTANT: Feature - Accessibility - positive, Feature - Discoverability - negative, Feature - Search - negative, Feature - Purchase History - neutral )))

### Review: title: New look is easier, content: Some of the features are easier to find and use such as if I need to switch countries for purchasing for overseas family. , Yet, as for other features, sometimes I would like to remove stuff I looked for and am no longer interested in or already purchased but keeps showing up in my continue shopping feed. Also, a feature I would like added is a search for past purchases that may be a couple years ago, instead of going through all the years to finally find that one item that didn’t turn up in a general initial search. ### Analysis: categories: Feature, Feature, Feature, Feature, aspects: Accessibility, Discoverability, Search, Purchase History, sentiments: positive, negative, negative, neutral )))

### Review: title: New look is easier, content: Some of the features are easier to find and use such as if I need to switch countries for purchasing for overseas family. , Yet, as for other features, sometimes I would like to remove stuff I looked for and am no longer interested in or already purchased but keeps showing up in my continue shopping feed. Also, a feature I would like added is a search for past purchases that may be a couple years ago, instead of going through all the years to finally find that one item that didn’t turn up in a general initial search. ### Analysis: categories: (Feature, Feature, Feature, Feature) aspects: (Accessibility, Discoverability, Search, Purchase History) sentiments: (positive, negative, negative, neutral) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: New look is easier, Some of the features are easier to find and use such as if I need to switch countries for purchasing for overseas family. , Yet, as for other features, sometimes I would like to remove stuff I looked for and am no longer interested in or already purchased but keeps showing up in my continue shopping feed. Also, a feature I would like added is a search for past purchases that may be a couple years ago, instead of going through all the years to finally find that one item that didn’t turn up in a general initial search. Output: Feature - Accessibility - positive, Feature - Discoverability - negative, Feature - Search - negative, Feature - Purchase History - neutral $$$

I hate having search & back arrow on the bottom of iPhone 13 Pro plus!

I don’t like having the back arrow & search at the bottom. My phone is too big & heavy to easily use the stuff at the bottom. If I try to use my left thumb, my only phone flips off my hand most of the time. , , I usually keep my right hand closer to the top when scrolling. And I spend way too much time “bored scrolling”. The diagonal corner to corner requires moving my arm up & down. Yes, I can move my arm. No, I don’t want to because I’m usually either all comfy with my pillows or my dogs are sleeping on me & I won’t wake them up. I love a sweet cuddle! If I can’t navigate with minimal movements I usually go to a different app.

UI/UX, UI/UX

Navigation, Ease of use

Negative, Negative

UI/UX - Navigation - Negative, UI/UX - Ease of use - Negative

### USER:I hate having search & back arrow on the bottom of iPhone 13 Pro plus!, I don’t like having the back arrow & search at the bottom. My phone is too big & heavy to easily use the stuff at the bottom. If I try to use my left thumb, my only phone flips off my hand most of the time. , , I usually keep my right hand closer to the top when scrolling. And I spend way too much time “bored scrolling”. The diagonal corner to corner requires moving my arm up & down. Yes, I can move my arm. No, I don’t want to because I’m usually either all comfy with my pillows or my dogs are sleeping on me & I won’t wake them up. I love a sweet cuddle! If I can’t navigate with minimal movements I usually go to a different app. ### ASSISTANT: UI/UX - Navigation - Negative, UI/UX - Ease of use - Negative )))

### Review: title: I hate having search & back arrow on the bottom of iPhone 13 Pro plus!, content: I don’t like having the back arrow & search at the bottom. My phone is too big & heavy to easily use the stuff at the bottom. If I try to use my left thumb, my only phone flips off my hand most of the time. , , I usually keep my right hand closer to the top when scrolling. And I spend way too much time “bored scrolling”. The diagonal corner to corner requires moving my arm up & down. Yes, I can move my arm. No, I don’t want to because I’m usually either all comfy with my pillows or my dogs are sleeping on me & I won’t wake them up. I love a sweet cuddle! If I can’t navigate with minimal movements I usually go to a different app. ### Analysis: categories: UI/UX, UI/UX, aspects: Navigation, Ease of use, sentiments: Negative, Negative )))

### Review: title: I hate having search & back arrow on the bottom of iPhone 13 Pro plus!, content: I don’t like having the back arrow & search at the bottom. My phone is too big & heavy to easily use the stuff at the bottom. If I try to use my left thumb, my only phone flips off my hand most of the time. , , I usually keep my right hand closer to the top when scrolling. And I spend way too much time “bored scrolling”. The diagonal corner to corner requires moving my arm up & down. Yes, I can move my arm. No, I don’t want to because I’m usually either all comfy with my pillows or my dogs are sleeping on me & I won’t wake them up. I love a sweet cuddle! If I can’t navigate with minimal movements I usually go to a different app. ### Analysis: categories: (UI/UX, UI/UX) aspects: (Navigation, Ease of use) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I hate having search & back arrow on the bottom of iPhone 13 Pro plus!, I don’t like having the back arrow & search at the bottom. My phone is too big & heavy to easily use the stuff at the bottom. If I try to use my left thumb, my only phone flips off my hand most of the time. , , I usually keep my right hand closer to the top when scrolling. And I spend way too much time “bored scrolling”. The diagonal corner to corner requires moving my arm up & down. Yes, I can move my arm. No, I don’t want to because I’m usually either all comfy with my pillows or my dogs are sleeping on me & I won’t wake them up. I love a sweet cuddle! If I can’t navigate with minimal movements I usually go to a different app. Output: UI/UX - Navigation - Negative, UI/UX - Ease of use - Negative $$$

Hate the changes made to the profile that shows your reviews

I hate the recent change made to the profile page which shows your reviews. I used to like to be able to click on my product reviews in a way that allowed me to go to the product page so that I could check any new reviews that were made on the product. With the recent change, you can no longer do that. You can see your review in total isolation but if you wanted to compare your review with other reviews or see if your review was in the top review section you can no longer do that as there appears to no longer be any way to go from your review to the product page as had been the case in the past. This page has thus lost functionality due to the recent change and is a major step backward and a disappointment.

App Interface

Profile

negative

App Interface - Profile - negative

### USER:Hate the changes made to the profile that shows your reviews, I hate the recent change made to the profile page which shows your reviews. I used to like to be able to click on my product reviews in a way that allowed me to go to the product page so that I could check any new reviews that were made on the product. With the recent change, you can no longer do that. You can see your review in total isolation but if you wanted to compare your review with other reviews or see if your review was in the top review section you can no longer do that as there appears to no longer be any way to go from your review to the product page as had been the case in the past. This page has thus lost functionality due to the recent change and is a major step backward and a disappointment. ### ASSISTANT: App Interface - Profile - negative )))

### Review: title: Hate the changes made to the profile that shows your reviews, content: I hate the recent change made to the profile page which shows your reviews. I used to like to be able to click on my product reviews in a way that allowed me to go to the product page so that I could check any new reviews that were made on the product. With the recent change, you can no longer do that. You can see your review in total isolation but if you wanted to compare your review with other reviews or see if your review was in the top review section you can no longer do that as there appears to no longer be any way to go from your review to the product page as had been the case in the past. This page has thus lost functionality due to the recent change and is a major step backward and a disappointment. ### Analysis: categories: App Interface, aspects: Profile, sentiments: negative )))

### Review: title: Hate the changes made to the profile that shows your reviews, content: I hate the recent change made to the profile page which shows your reviews. I used to like to be able to click on my product reviews in a way that allowed me to go to the product page so that I could check any new reviews that were made on the product. With the recent change, you can no longer do that. You can see your review in total isolation but if you wanted to compare your review with other reviews or see if your review was in the top review section you can no longer do that as there appears to no longer be any way to go from your review to the product page as had been the case in the past. This page has thus lost functionality due to the recent change and is a major step backward and a disappointment. ### Analysis: categories: (App Interface) aspects: (Profile) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Hate the changes made to the profile that shows your reviews, I hate the recent change made to the profile page which shows your reviews. I used to like to be able to click on my product reviews in a way that allowed me to go to the product page so that I could check any new reviews that were made on the product. With the recent change, you can no longer do that. You can see your review in total isolation but if you wanted to compare your review with other reviews or see if your review was in the top review section you can no longer do that as there appears to no longer be any way to go from your review to the product page as had been the case in the past. This page has thus lost functionality due to the recent change and is a major step backward and a disappointment. Output: App Interface - Profile - negative $$$