Safe driving
My order was well done and staff was friendly and quick. So none of the options offered here applied, but you need to have an open place to text feedback. THis was my first pick up and I was shocked at how much texting was required to let you know I was on my way. If I am 10 minutes out then I am behind the wheel and actively driving. Why would you ask for so much reading and clicking and passwords and confirmations? Stopping at one red light would not allow me to cover all this. The only negative part of the experience was the lengthy check in. While driving! Shame on you. People will get in car accidents trying to do this. Fix it.
Convenience
Check-in process
Convenience - Check-in process - negative
### USER: Safe driving: My order was well done and staff was friendly and quick. So none of the options offered here applied, but you need to have an open place to text feedback. THis was my first pick up and I was shocked at how much texting was required to let you know I was on my way. If I am 10 minutes out then I am behind the wheel and actively driving. Why would you ask for so much reading and clicking and passwords and confirmations? Stopping at one red light would not allow me to cover all this. The only negative part of the experience was the lengthy check in. While driving! Shame on you. People will get in car accidents trying to do this. Fix it. ### ASSISTANT: Convenience - Check-in process - negative )))
### Review: title: Safe driving, content: My order was well done and staff was friendly and quick. So none of the options offered here applied, but you need to have an open place to text feedback. THis was my first pick up and I was shocked at how much texting was required to let you know I was on my way. If I am 10 minutes out then I am behind the wheel and actively driving. Why would you ask for so much reading and clicking and passwords and confirmations? Stopping at one red light would not allow me to cover all this. The only negative part of the experience was the lengthy check in. While driving! Shame on you. People will get in car accidents trying to do this. Fix it. ### Analysis: categories: Convenience, aspects: Check-in process, sentiments: negative )))
### Review: title: Safe driving, content: My order was well done and staff was friendly and quick. So none of the options offered here applied, but you need to have an open place to text feedback. THis was my first pick up and I was shocked at how much texting was required to let you know I was on my way. If I am 10 minutes out then I am behind the wheel and actively driving. Why would you ask for so much reading and clicking and passwords and confirmations? Stopping at one red light would not allow me to cover all this. The only negative part of the experience was the lengthy check in. While driving! Shame on you. People will get in car accidents trying to do this. Fix it. ### Analysis: categories: (Convenience) aspects: (Check-in process) sentiments: (negative) )))