Need MUCH better password recovery support
Two way verification is so flawed. As a concept, I understand the need and reason for it, however, try gaining access to your account or making a change to your phone number when you move, especially for international customers. I may have to create yet another email address just to set this up. The options offered to “recovery” just loop you back to the page for password and then sends another OTP to your old phone number. , , Please do better. I’ve lived in 4 countries and this is my least favourite app given the issues with keeping the account set up so I can access it.
Security, Security
Password recovery, Two-way verification
Security - Password recovery - negative, Security - Two-way verification - negative
### USER: Need MUCH better password recovery support: Two way verification is so flawed. As a concept, I understand the need and reason for it, however, try gaining access to your account or making a change to your phone number when you move, especially for international customers. I may have to create yet another email address just to set this up. The options offered to “recovery” just loop you back to the page for password and then sends another OTP to your old phone number. , , Please do better. I’ve lived in 4 countries and this is my least favourite app given the issues with keeping the account set up so I can access it. ### ASSISTANT: Security - Password recovery - negative, Security - Two-way verification - negative )))
### Review: title: Need MUCH better password recovery support, content: Two way verification is so flawed. As a concept, I understand the need and reason for it, however, try gaining access to your account or making a change to your phone number when you move, especially for international customers. I may have to create yet another email address just to set this up. The options offered to “recovery” just loop you back to the page for password and then sends another OTP to your old phone number. , , Please do better. I’ve lived in 4 countries and this is my least favourite app given the issues with keeping the account set up so I can access it. ### Analysis: categories: Security, Security, aspects: Password recovery, Two-way verification, sentiments: negative, negative )))
### Review: title: Need MUCH better password recovery support, content: Two way verification is so flawed. As a concept, I understand the need and reason for it, however, try gaining access to your account or making a change to your phone number when you move, especially for international customers. I may have to create yet another email address just to set this up. The options offered to “recovery” just loop you back to the page for password and then sends another OTP to your old phone number. , , Please do better. I’ve lived in 4 countries and this is my least favourite app given the issues with keeping the account set up so I can access it. ### Analysis: categories: (Security, Security) aspects: (Password recovery, Two-way verification) sentiments: (negative, negative) )))