Gift Refund Policy
This review comes from someone working in IT. I have received gifts from my baby registry that I no longer need. After returning them, I didnt see my credit. I takked to three different representatives and none of them are able to look up my refund. They want the order number, which obviously I dont have since I didnt make the purchase. I have the name of the item, who bought it, their address and the tracking number of my refund. They want the tracking number of the purchase. Ha! Apparently I dont see that information. One representative told me to log in with the account of the person who bought it. Sureee, let me ask all my friends for their usernames and passwords. User friendly does not exist when it comes to returning gifts. The whole purpose of the gift receipt is this - scan it, return it, get a gift card balance. Easy and simple. Something went very very wrong in the implementation process.
Gift Refund Policy, Gift Refund Policy, Gift Refund Policy
Refund Process, Customer Support, User-friendliness
Gift Refund Policy - Refund Process - negative, Gift Refund Policy - Customer Support - negative, Gift Refund Policy - User-friendliness - negative
### USER: Gift Refund Policy: This review comes from someone working in IT. I have received gifts from my baby registry that I no longer need. After returning them, I didnt see my credit. I takked to three different representatives and none of them are able to look up my refund. They want the order number, which obviously I dont have since I didnt make the purchase. I have the name of the item, who bought it, their address and the tracking number of my refund. They want the tracking number of the purchase. Ha! Apparently I dont see that information. One representative told me to log in with the account of the person who bought it. Sureee, let me ask all my friends for their usernames and passwords. User friendly does not exist when it comes to returning gifts. The whole purpose of the gift receipt is this - scan it, return it, get a gift card balance. Easy and simple. Something went very very wrong in the implementation process. ### ASSISTANT: Gift Refund Policy - Refund Process - negative, Gift Refund Policy - Customer Support - negative, Gift Refund Policy - User-friendliness - negative )))
### Review: title: Gift Refund Policy, content: This review comes from someone working in IT. I have received gifts from my baby registry that I no longer need. After returning them, I didnt see my credit. I takked to three different representatives and none of them are able to look up my refund. They want the order number, which obviously I dont have since I didnt make the purchase. I have the name of the item, who bought it, their address and the tracking number of my refund. They want the tracking number of the purchase. Ha! Apparently I dont see that information. One representative told me to log in with the account of the person who bought it. Sureee, let me ask all my friends for their usernames and passwords. User friendly does not exist when it comes to returning gifts. The whole purpose of the gift receipt is this - scan it, return it, get a gift card balance. Easy and simple. Something went very very wrong in the implementation process. ### Analysis: categories: Gift Refund Policy, Gift Refund Policy, Gift Refund Policy, aspects: Refund Process, Customer Support, User-friendliness, sentiments: negative, negative, negative )))
### Review: title: Gift Refund Policy, content: This review comes from someone working in IT. I have received gifts from my baby registry that I no longer need. After returning them, I didnt see my credit. I takked to three different representatives and none of them are able to look up my refund. They want the order number, which obviously I dont have since I didnt make the purchase. I have the name of the item, who bought it, their address and the tracking number of my refund. They want the tracking number of the purchase. Ha! Apparently I dont see that information. One representative told me to log in with the account of the person who bought it. Sureee, let me ask all my friends for their usernames and passwords. User friendly does not exist when it comes to returning gifts. The whole purpose of the gift receipt is this - scan it, return it, get a gift card balance. Easy and simple. Something went very very wrong in the implementation process. ### Analysis: categories: (Gift Refund Policy, Gift Refund Policy, Gift Refund Policy) aspects: (Refund Process, Customer Support, User-friendliness) sentiments: (negative, negative, negative) )))