Horrible Customer service
So I tried to change my phone number multiple times on the app even went on but on my website and could not get to work. Contact customer port because it tells you to do that and then when you get a hold of someone they tell you that they cannot change your phone number for you or anything like that and when you tell them they’re the calls that they’re trying to send you don’t work or that every step they told you do does not work or it’s not on the app or the online site does not help and it’s frustrating. So either they need to train their people better or they need to make it easier where you need to change phone numbers because I’m trying to do that for two days. Do better.
Customer Service
Change Phone Number
Customer Service - Change Phone Number - negative
### USER: Horrible Customer service: So I tried to change my phone number multiple times on the app even went on but on my website and could not get to work. Contact customer port because it tells you to do that and then when you get a hold of someone they tell you that they cannot change your phone number for you or anything like that and when you tell them they’re the calls that they’re trying to send you don’t work or that every step they told you do does not work or it’s not on the app or the online site does not help and it’s frustrating. So either they need to train their people better or they need to make it easier where you need to change phone numbers because I’m trying to do that for two days. Do better. ### ASSISTANT: Customer Service - Change Phone Number - negative )))
### Review: title: Horrible Customer service, content: So I tried to change my phone number multiple times on the app even went on but on my website and could not get to work. Contact customer port because it tells you to do that and then when you get a hold of someone they tell you that they cannot change your phone number for you or anything like that and when you tell them they’re the calls that they’re trying to send you don’t work or that every step they told you do does not work or it’s not on the app or the online site does not help and it’s frustrating. So either they need to train their people better or they need to make it easier where you need to change phone numbers because I’m trying to do that for two days. Do better. ### Analysis: categories: Customer Service, aspects: Change Phone Number, sentiments: negative )))
### Review: title: Horrible Customer service, content: So I tried to change my phone number multiple times on the app even went on but on my website and could not get to work. Contact customer port because it tells you to do that and then when you get a hold of someone they tell you that they cannot change your phone number for you or anything like that and when you tell them they’re the calls that they’re trying to send you don’t work or that every step they told you do does not work or it’s not on the app or the online site does not help and it’s frustrating. So either they need to train their people better or they need to make it easier where you need to change phone numbers because I’m trying to do that for two days. Do better. ### Analysis: categories: (Customer Service) aspects: (Change Phone Number) sentiments: (negative) )))