Customer Service
I somehow created two accounts using one email, so one had all my current information and one had nothing. I tried for about an hour to figure it out myself and came up empty so I decided to message customer support. They were so helpful!!! I thought it was a lost cause and they managed to help me get into my current account. So underrated and I wish I could help them get a promotion because they’re amazing. Vineeta did an awesome job helping and I couldn’t have been more relieved when I got into my regular account.
Customer Service
Helpfulness
Customer Service - Helpfulness - Positive
### USER: Customer Service: I somehow created two accounts using one email, so one had all my current information and one had nothing. I tried for about an hour to figure it out myself and came up empty so I decided to message customer support. They were so helpful!!! I thought it was a lost cause and they managed to help me get into my current account. So underrated and I wish I could help them get a promotion because they’re amazing. Vineeta did an awesome job helping and I couldn’t have been more relieved when I got into my regular account. ### ASSISTANT: Customer Service - Helpfulness - Positive )))
### Review: title: Customer Service, content: I somehow created two accounts using one email, so one had all my current information and one had nothing. I tried for about an hour to figure it out myself and came up empty so I decided to message customer support. They were so helpful!!! I thought it was a lost cause and they managed to help me get into my current account. So underrated and I wish I could help them get a promotion because they’re amazing. Vineeta did an awesome job helping and I couldn’t have been more relieved when I got into my regular account. ### Analysis: categories: Customer Service, aspects: Helpfulness, sentiments: Positive )))
### Review: title: Customer Service, content: I somehow created two accounts using one email, so one had all my current information and one had nothing. I tried for about an hour to figure it out myself and came up empty so I decided to message customer support. They were so helpful!!! I thought it was a lost cause and they managed to help me get into my current account. So underrated and I wish I could help them get a promotion because they’re amazing. Vineeta did an awesome job helping and I couldn’t have been more relieved when I got into my regular account. ### Analysis: categories: (Customer Service) aspects: (Helpfulness) sentiments: (Positive) )))