Charged me twice so declined card
So I purchased an order made up of 3 things.. my card was charged the next day & said the 3 things would be delivered the following Wednesday.. a couple days later I get an email saying my payment method was declined. I called customer service & they told me the order was not available in the first warehouse so they tried to charge me again from another warehouse which is where my card declined. It was a pretty pricey order & it is right here at Christmas so no I did not have that amount in my bank account to cover it AGAIN. Customer service told me I had to either input another form of payment to cover the charge again or I’d have to cancel the order. So now I’ve had to cancel it, wait for a refund, & then order it again… so my items (MY KIDS CHRISTMAS) probably won’t be here on time. These big companies don’t care about the little people.
Product Availability, Customer Service, Order Fulfilment
Product Availability, Customer Responsiveness, Order Timely Delivery
Product Availability - Product Availability - negative, Customer Service - Customer Responsiveness - negative, Order Fulfilment - Order Timely Delivery - negative
### USER: Charged me twice so declined card: So I purchased an order made up of 3 things.. my card was charged the next day & said the 3 things would be delivered the following Wednesday.. a couple days later I get an email saying my payment method was declined. I called customer service & they told me the order was not available in the first warehouse so they tried to charge me again from another warehouse which is where my card declined. It was a pretty pricey order & it is right here at Christmas so no I did not have that amount in my bank account to cover it AGAIN. Customer service told me I had to either input another form of payment to cover the charge again or I’d have to cancel the order. So now I’ve had to cancel it, wait for a refund, & then order it again… so my items (MY KIDS CHRISTMAS) probably won’t be here on time. These big companies don’t care about the little people. ### ASSISTANT: Product Availability - Product Availability - negative, Customer Service - Customer Responsiveness - negative, Order Fulfilment - Order Timely Delivery - negative )))
### Review: title: Charged me twice so declined card, content: So I purchased an order made up of 3 things.. my card was charged the next day & said the 3 things would be delivered the following Wednesday.. a couple days later I get an email saying my payment method was declined. I called customer service & they told me the order was not available in the first warehouse so they tried to charge me again from another warehouse which is where my card declined. It was a pretty pricey order & it is right here at Christmas so no I did not have that amount in my bank account to cover it AGAIN. Customer service told me I had to either input another form of payment to cover the charge again or I’d have to cancel the order. So now I’ve had to cancel it, wait for a refund, & then order it again… so my items (MY KIDS CHRISTMAS) probably won’t be here on time. These big companies don’t care about the little people. ### Analysis: categories: Product Availability, Customer Service, Order Fulfilment, aspects: Product Availability, Customer Responsiveness, Order Timely Delivery, sentiments: negative, negative, negative )))
### Review: title: Charged me twice so declined card, content: So I purchased an order made up of 3 things.. my card was charged the next day & said the 3 things would be delivered the following Wednesday.. a couple days later I get an email saying my payment method was declined. I called customer service & they told me the order was not available in the first warehouse so they tried to charge me again from another warehouse which is where my card declined. It was a pretty pricey order & it is right here at Christmas so no I did not have that amount in my bank account to cover it AGAIN. Customer service told me I had to either input another form of payment to cover the charge again or I’d have to cancel the order. So now I’ve had to cancel it, wait for a refund, & then order it again… so my items (MY KIDS CHRISTMAS) probably won’t be here on time. These big companies don’t care about the little people. ### Analysis: categories: (Product Availability, Customer Service, Order Fulfilment) aspects: (Product Availability, Customer Responsiveness, Order Timely Delivery) sentiments: (negative, negative, negative) )))