Prime members not getting shipping before Xmas.
Been a long time prime member. Never had a problem with the app or shipping but this year it seems everything is falling apart. I ordered many Christmas presents TWO WEEKS before the holiday. All of which were prime, two day shipping, eligible. All of which were specifically tagged to arrive before Christmas. Tonight I get a notification saying they won’t arrive until the FRIDAY AFTER. And this comes after I called and confirmed the delivery dates with their customer service reps. You literally ruined somebody’s Christmas. Good job.
Shopping, Shopping, General
Shipping, Delivery dates, Customer service
Shopping - Shipping - negative, Shopping - Delivery dates - negative, General - Customer service - negative
### USER: Prime members not getting shipping before Xmas.: Been a long time prime member. Never had a problem with the app or shipping but this year it seems everything is falling apart. I ordered many Christmas presents TWO WEEKS before the holiday. All of which were prime, two day shipping, eligible. All of which were specifically tagged to arrive before Christmas. Tonight I get a notification saying they won’t arrive until the FRIDAY AFTER. And this comes after I called and confirmed the delivery dates with their customer service reps. You literally ruined somebody’s Christmas. Good job. ### ASSISTANT: Shopping - Shipping - negative, Shopping - Delivery dates - negative, General - Customer service - negative )))
### Review: title: Prime members not getting shipping before Xmas., content: Been a long time prime member. Never had a problem with the app or shipping but this year it seems everything is falling apart. I ordered many Christmas presents TWO WEEKS before the holiday. All of which were prime, two day shipping, eligible. All of which were specifically tagged to arrive before Christmas. Tonight I get a notification saying they won’t arrive until the FRIDAY AFTER. And this comes after I called and confirmed the delivery dates with their customer service reps. You literally ruined somebody’s Christmas. Good job. ### Analysis: categories: Shopping, Shopping, General, aspects: Shipping, Delivery dates, Customer service, sentiments: negative, negative, negative )))
### Review: title: Prime members not getting shipping before Xmas., content: Been a long time prime member. Never had a problem with the app or shipping but this year it seems everything is falling apart. I ordered many Christmas presents TWO WEEKS before the holiday. All of which were prime, two day shipping, eligible. All of which were specifically tagged to arrive before Christmas. Tonight I get a notification saying they won’t arrive until the FRIDAY AFTER. And this comes after I called and confirmed the delivery dates with their customer service reps. You literally ruined somebody’s Christmas. Good job. ### Analysis: categories: (Shopping, Shopping, General) aspects: (Shipping, Delivery dates, Customer service) sentiments: (negative, negative, negative) )))