Difficult to Search, no seamless
The search algorithm for this app is one of the worst I’ve had to put up with.  If it doesn’t recognize the correctly spelled word you enter, it “autocorrects” after you hit enter to something that has nothing to do with what your looking for and it gives you those results.  I searched for food by brand name but got bug killer results.  If it does manage to search for the right item and doesn’t find it, it doesn’t tell you that, it just lists out other brands.  My first order was supposed to be free, but that was never offered.  , , If you need to communicate with customer support, that very important information is buried, hard to find.  It should be an icon in the corner of the screen.  Not the way to keep customers.
App interface, Search, Search, Search, Search, Customer Support
User Interface, Accuracy, Functionality, Relevance, Usability, Accessibility
App interface - User Interface - negative, Search - Accuracy - negative, Search - Functionality - negative, Search - Relevance - negative, Search - Usability - negative, Customer Support - Accessibility - negative
### USER: Difficult to Search, no seamless: The search algorithm for this app is one of the worst I’ve had to put up with.  If it doesn’t recognize the correctly spelled word you enter, it “autocorrects” after you hit enter to something that has nothing to do with what your looking for and it gives you those results.  I searched for food by brand name but got bug killer results.  If it does manage to search for the right item and doesn’t find it, it doesn’t tell you that, it just lists out other brands.  My first order was supposed to be free, but that was never offered.  , , If you need to communicate with customer support, that very important information is buried, hard to find.  It should be an icon in the corner of the screen.  Not the way to keep customers. ### ASSISTANT: App interface - User Interface - negative, Search - Accuracy - negative, Search - Functionality - negative, Search - Relevance - negative, Search - Usability - negative, Customer Support - Accessibility - negative )))
### Review: title: Difficult to Search, no seamless, content: The search algorithm for this app is one of the worst I’ve had to put up with.  If it doesn’t recognize the correctly spelled word you enter, it “autocorrects” after you hit enter to something that has nothing to do with what your looking for and it gives you those results.  I searched for food by brand name but got bug killer results.  If it does manage to search for the right item and doesn’t find it, it doesn’t tell you that, it just lists out other brands.  My first order was supposed to be free, but that was never offered.  , , If you need to communicate with customer support, that very important information is buried, hard to find.  It should be an icon in the corner of the screen.  Not the way to keep customers. ### Analysis: categories: App interface, Search, Search, Search, Search, Customer Support, aspects: User Interface, Accuracy, Functionality, Relevance, Usability, Accessibility, sentiments: negative, negative, negative, negative, negative, negative )))
### Review: title: Difficult to Search, no seamless, content: The search algorithm for this app is one of the worst I’ve had to put up with.  If it doesn’t recognize the correctly spelled word you enter, it “autocorrects” after you hit enter to something that has nothing to do with what your looking for and it gives you those results.  I searched for food by brand name but got bug killer results.  If it does manage to search for the right item and doesn’t find it, it doesn’t tell you that, it just lists out other brands.  My first order was supposed to be free, but that was never offered.  , , If you need to communicate with customer support, that very important information is buried, hard to find.  It should be an icon in the corner of the screen.  Not the way to keep customers. ### Analysis: categories: (App interface, Search, Search, Search, Search, Customer Support) aspects: (User Interface, Accuracy, Functionality, Relevance, Usability, Accessibility) sentiments: (negative, negative, negative, negative, negative, negative) )))