Software update
I completely disagree that is easier to navigate. In fact I think is super hard. On orders instead of appearing the newest one you just made is the one you have delivered? So what if I don’t remember the delivery date I have to scroll all down damm not a fan or that. Also I really love the shortcuts because half of the time I was checking my orders and I was on thumb distance now I have to grab my phone with 2 hands and navigate for orders. You guys made it harder not easier. And third you used to have the customer service very explainable with phone numbers included. Now I could find a phone number at all. Had to google for it. Jezzz super unhappy with this update of the application. This is sad because is my opinion I don’t think this will change anything anyway.
Interface, Delivery Tracking, Customer Support
Navigation, Order Visibility, Accessibility
Interface - Navigation - negative, Delivery Tracking - Order Visibility - negative, Customer Support - Accessibility - negative
### USER: Software update: I completely disagree that is easier to navigate. In fact I think is super hard. On orders instead of appearing the newest one you just made is the one you have delivered? So what if I don’t remember the delivery date I have to scroll all down damm not a fan or that. Also I really love the shortcuts because half of the time I was checking my orders and I was on thumb distance now I have to grab my phone with 2 hands and navigate for orders. You guys made it harder not easier. And third you used to have the customer service very explainable with phone numbers included. Now I could find a phone number at all. Had to google for it. Jezzz super unhappy with this update of the application. This is sad because is my opinion I don’t think this will change anything anyway. ### ASSISTANT: Interface - Navigation - negative, Delivery Tracking - Order Visibility - negative, Customer Support - Accessibility - negative )))
### Review: title: Software update, content: I completely disagree that is easier to navigate. In fact I think is super hard. On orders instead of appearing the newest one you just made is the one you have delivered? So what if I don’t remember the delivery date I have to scroll all down damm not a fan or that. Also I really love the shortcuts because half of the time I was checking my orders and I was on thumb distance now I have to grab my phone with 2 hands and navigate for orders. You guys made it harder not easier. And third you used to have the customer service very explainable with phone numbers included. Now I could find a phone number at all. Had to google for it. Jezzz super unhappy with this update of the application. This is sad because is my opinion I don’t think this will change anything anyway. ### Analysis: categories: Interface, Delivery Tracking, Customer Support, aspects: Navigation, Order Visibility, Accessibility, sentiments: negative, negative, negative )))
### Review: title: Software update, content: I completely disagree that is easier to navigate. In fact I think is super hard. On orders instead of appearing the newest one you just made is the one you have delivered? So what if I don’t remember the delivery date I have to scroll all down damm not a fan or that. Also I really love the shortcuts because half of the time I was checking my orders and I was on thumb distance now I have to grab my phone with 2 hands and navigate for orders. You guys made it harder not easier. And third you used to have the customer service very explainable with phone numbers included. Now I could find a phone number at all. Had to google for it. Jezzz super unhappy with this update of the application. This is sad because is my opinion I don’t think this will change anything anyway. ### Analysis: categories: (Interface, Delivery Tracking, Customer Support) aspects: (Navigation, Order Visibility, Accessibility) sentiments: (negative, negative, negative) )))