Bad experience
Yes just like everyone the app is great but I have some major issues to air out. I recently ordered for items that all said would be delivered by today if I ordered within 2 hrs which I did. Wake up this morning and non of my packages would be in like it said. Contacted customer service and was told the delivery date changes after you order the item depending on location. What’s the point of ordering something next day if it lies on the page for delivery date. After I receive my packages this will be my last time giving this business money since this is not the first time. Stop lying to your customers. If it can’t be delivered by the next day it needs to say it not lie about it to get someone’s money. After you pay it changes the shipping info that’s a shady practice to me
Delivery, Customer service
Delivery date, Support
Delivery - Delivery date - negative, Customer service - Support - negative
### USER: Bad experience: Yes just like everyone the app is great but I have some major issues to air out. I recently ordered for items that all said would be delivered by today if I ordered within 2 hrs which I did. Wake up this morning and non of my packages would be in like it said. Contacted customer service and was told the delivery date changes after you order the item depending on location. What’s the point of ordering something next day if it lies on the page for delivery date. After I receive my packages this will be my last time giving this business money since this is not the first time. Stop lying to your customers. If it can’t be delivered by the next day it needs to say it not lie about it to get someone’s money. After you pay it changes the shipping info that’s a shady practice to me ### ASSISTANT: Delivery - Delivery date - negative, Customer service - Support - negative )))
### Review: title: Bad experience, content: Yes just like everyone the app is great but I have some major issues to air out. I recently ordered for items that all said would be delivered by today if I ordered within 2 hrs which I did. Wake up this morning and non of my packages would be in like it said. Contacted customer service and was told the delivery date changes after you order the item depending on location. What’s the point of ordering something next day if it lies on the page for delivery date. After I receive my packages this will be my last time giving this business money since this is not the first time. Stop lying to your customers. If it can’t be delivered by the next day it needs to say it not lie about it to get someone’s money. After you pay it changes the shipping info that’s a shady practice to me ### Analysis: categories: Delivery, Customer service, aspects: Delivery date, Support, sentiments: negative, negative )))
### Review: title: Bad experience, content: Yes just like everyone the app is great but I have some major issues to air out. I recently ordered for items that all said would be delivered by today if I ordered within 2 hrs which I did. Wake up this morning and non of my packages would be in like it said. Contacted customer service and was told the delivery date changes after you order the item depending on location. What’s the point of ordering something next day if it lies on the page for delivery date. After I receive my packages this will be my last time giving this business money since this is not the first time. Stop lying to your customers. If it can’t be delivered by the next day it needs to say it not lie about it to get someone’s money. After you pay it changes the shipping info that’s a shady practice to me ### Analysis: categories: (Delivery, Customer service) aspects: (Delivery date, Support) sentiments: (negative, negative) )))