I am a prime member and I am never treated that way
So I pretty much love the app I shop a lot on here I am very active but they never get back to me when I find a problem throughout my day I want to max out my account and they stop or take down some reviews and I don’t even know why I looked at the community guidelines and I have not violated them so they have no reason to take down or block some reviews and being a prime member they should at least be able to communicate with me when needed like how I am a gold member of Uber and they get back to me within the hour costumer service needs to be worked on .
Customer Service
communication
Customer Service - communication - negative
### USER: I am a prime member and I am never treated that way: So I pretty much love the app I shop a lot on here I am very active but they never get back to me when I find a problem throughout my day I want to max out my account and they stop or take down some reviews and I don’t even know why I looked at the community guidelines and I have not violated them so they have no reason to take down or block some reviews and being a prime member they should at least be able to communicate with me when needed like how I am a gold member of Uber and they get back to me within the hour costumer service needs to be worked on . ### ASSISTANT: Customer Service - communication - negative )))
### Review: title: I am a prime member and I am never treated that way, content: So I pretty much love the app I shop a lot on here I am very active but they never get back to me when I find a problem throughout my day I want to max out my account and they stop or take down some reviews and I don’t even know why I looked at the community guidelines and I have not violated them so they have no reason to take down or block some reviews and being a prime member they should at least be able to communicate with me when needed like how I am a gold member of Uber and they get back to me within the hour costumer service needs to be worked on . ### Analysis: categories: Customer Service, aspects: communication, sentiments: negative )))
### Review: title: I am a prime member and I am never treated that way, content: So I pretty much love the app I shop a lot on here I am very active but they never get back to me when I find a problem throughout my day I want to max out my account and they stop or take down some reviews and I don’t even know why I looked at the community guidelines and I have not violated them so they have no reason to take down or block some reviews and being a prime member they should at least be able to communicate with me when needed like how I am a gold member of Uber and they get back to me within the hour costumer service needs to be worked on . ### Analysis: categories: (Customer Service) aspects: (communication) sentiments: (negative) )))