0 STAR RATING! DON'T USE!!
I bought a $50 psn card from a best seller and was immediately signed out of my email account. After trying to sign in I realized I needed to somehow change my 2 factor authentication number and couldn’t because it was an old number. They have a "customer service" link that supposedly allows you to change it without logging in, but it just sends you in circles. I then proceeded to call customer service, and when I explained my issue I was transferred to someone else to help me. After explaining it to them I was hung up on. Now I am receiving sketchy emails says suspicious activity on my account but I can’t login to see. Looks like I now have to change bank cards and somehow just chill with knowing my info is out there. I paid $50 to have my account most likely hacked. 🤬🤬
App Security, App Security, App Security
Security Measures, Customer Service, Account Recovery
App Security - Security Measures - Negative, App Security - Customer Service - Negative, App Security - Account Recovery - Negative
### USER: 0 STAR RATING! DON'T USE!!: I bought a $50 psn card from a best seller and was immediately signed out of my email account. After trying to sign in I realized I needed to somehow change my 2 factor authentication number and couldn’t because it was an old number. They have a "customer service" link that supposedly allows you to change it without logging in, but it just sends you in circles. I then proceeded to call customer service, and when I explained my issue I was transferred to someone else to help me. After explaining it to them I was hung up on. Now I am receiving sketchy emails says suspicious activity on my account but I can’t login to see. Looks like I now have to change bank cards and somehow just chill with knowing my info is out there. I paid $50 to have my account most likely hacked. 🤬🤬 ### ASSISTANT: App Security - Security Measures - Negative, App Security - Customer Service - Negative, App Security - Account Recovery - Negative )))
### Review: title: 0 STAR RATING! DON'T USE!!, content: I bought a $50 psn card from a best seller and was immediately signed out of my email account. After trying to sign in I realized I needed to somehow change my 2 factor authentication number and couldn’t because it was an old number. They have a "customer service" link that supposedly allows you to change it without logging in, but it just sends you in circles. I then proceeded to call customer service, and when I explained my issue I was transferred to someone else to help me. After explaining it to them I was hung up on. Now I am receiving sketchy emails says suspicious activity on my account but I can’t login to see. Looks like I now have to change bank cards and somehow just chill with knowing my info is out there. I paid $50 to have my account most likely hacked. 🤬🤬 ### Analysis: categories: App Security, App Security, App Security, aspects: Security Measures, Customer Service, Account Recovery, sentiments: Negative, Negative, Negative )))
### Review: title: 0 STAR RATING! DON'T USE!!, content: I bought a $50 psn card from a best seller and was immediately signed out of my email account. After trying to sign in I realized I needed to somehow change my 2 factor authentication number and couldn’t because it was an old number. They have a "customer service" link that supposedly allows you to change it without logging in, but it just sends you in circles. I then proceeded to call customer service, and when I explained my issue I was transferred to someone else to help me. After explaining it to them I was hung up on. Now I am receiving sketchy emails says suspicious activity on my account but I can’t login to see. Looks like I now have to change bank cards and somehow just chill with knowing my info is out there. I paid $50 to have my account most likely hacked. 🤬🤬 ### Analysis: categories: (App Security, App Security, App Security) aspects: (Security Measures, Customer Service, Account Recovery) sentiments: (Negative, Negative, Negative) )))