Need to upgrade and fix!
I did love the app at first, but, as of a few days ago it will NOT open for me. It comes up and then closes after about 30-45 seconds. THEN, wherever I go to try to contact somebody about the issue, it tries to open the app, even on here at the app store! What? If I am having an issue with the app itself, you should have a different place to contact you for help with the issue. Duh! This isn’t rocket science! So this is the rating and review it gets from me for a simple thing like having a way to contact you without it automatically going to the app. I know where to go on the app to get assistance with things, but when the app is not working properly Youu should have a way too easily contact you for assistance with that.
App-Functionality, App-Functionality
Contact, Assistance
App-Functionality - Contact - negative, App-Functionality - Assistance - neutral
### USER: Need to upgrade and fix!: I did love the app at first, but, as of a few days ago it will NOT open for me. It comes up and then closes after about 30-45 seconds. THEN, wherever I go to try to contact somebody about the issue, it tries to open the app, even on here at the app store! What? If I am having an issue with the app itself, you should have a different place to contact you for help with the issue. Duh! This isn’t rocket science! So this is the rating and review it gets from me for a simple thing like having a way to contact you without it automatically going to the app. I know where to go on the app to get assistance with things, but when the app is not working properly Youu should have a way too easily contact you for assistance with that. ### ASSISTANT: App-Functionality - Contact - negative, App-Functionality - Assistance - neutral )))
### Review: title: Need to upgrade and fix!, content: I did love the app at first, but, as of a few days ago it will NOT open for me. It comes up and then closes after about 30-45 seconds. THEN, wherever I go to try to contact somebody about the issue, it tries to open the app, even on here at the app store! What? If I am having an issue with the app itself, you should have a different place to contact you for help with the issue. Duh! This isn’t rocket science! So this is the rating and review it gets from me for a simple thing like having a way to contact you without it automatically going to the app. I know where to go on the app to get assistance with things, but when the app is not working properly Youu should have a way too easily contact you for assistance with that. ### Analysis: categories: App-Functionality, App-Functionality, aspects: Contact, Assistance, sentiments: negative, neutral )))
### Review: title: Need to upgrade and fix!, content: I did love the app at first, but, as of a few days ago it will NOT open for me. It comes up and then closes after about 30-45 seconds. THEN, wherever I go to try to contact somebody about the issue, it tries to open the app, even on here at the app store! What? If I am having an issue with the app itself, you should have a different place to contact you for help with the issue. Duh! This isn’t rocket science! So this is the rating and review it gets from me for a simple thing like having a way to contact you without it automatically going to the app. I know where to go on the app to get assistance with things, but when the app is not working properly Youu should have a way too easily contact you for assistance with that. ### Analysis: categories: (App-Functionality, App-Functionality) aspects: (Contact, Assistance) sentiments: (negative, neutral) )))