No proper customer service
I was scammed and have had to change my bank account and many other things due to a fake representative who took my refund and bought a Apple Card and now I am out of the product I returned as well as the money it cost me. Not only did they sell me a product that doesn’t even work in the USA but it was for the holiday and therefore rendered useless and now I can’t even get my money back. Took me 4 hours on the phone with a fake rep and then another hour via text with a computer rep all to end with the same result……nothing. They do NOT take into consideration that not everyone can read their microscopic texts let alone understand the way technology works. This will surely be the collapse of America when are reduced to doing business with a computer.
Customer Service
Support
Customer Service - Support - Negative
### USER: No proper customer service: I was scammed and have had to change my bank account and many other things due to a fake representative who took my refund and bought a Apple Card and now I am out of the product I returned as well as the money it cost me. Not only did they sell me a product that doesn’t even work in the USA but it was for the holiday and therefore rendered useless and now I can’t even get my money back. Took me 4 hours on the phone with a fake rep and then another hour via text with a computer rep all to end with the same result……nothing. They do NOT take into consideration that not everyone can read their microscopic texts let alone understand the way technology works. This will surely be the collapse of America when are reduced to doing business with a computer. ### ASSISTANT: Customer Service - Support - Negative )))
### Review: title: No proper customer service, content: I was scammed and have had to change my bank account and many other things due to a fake representative who took my refund and bought a Apple Card and now I am out of the product I returned as well as the money it cost me. Not only did they sell me a product that doesn’t even work in the USA but it was for the holiday and therefore rendered useless and now I can’t even get my money back. Took me 4 hours on the phone with a fake rep and then another hour via text with a computer rep all to end with the same result……nothing. They do NOT take into consideration that not everyone can read their microscopic texts let alone understand the way technology works. This will surely be the collapse of America when are reduced to doing business with a computer. ### Analysis: categories: Customer Service, aspects: Support, sentiments: Negative )))
### Review: title: No proper customer service, content: I was scammed and have had to change my bank account and many other things due to a fake representative who took my refund and bought a Apple Card and now I am out of the product I returned as well as the money it cost me. Not only did they sell me a product that doesn’t even work in the USA but it was for the holiday and therefore rendered useless and now I can’t even get my money back. Took me 4 hours on the phone with a fake rep and then another hour via text with a computer rep all to end with the same result……nothing. They do NOT take into consideration that not everyone can read their microscopic texts let alone understand the way technology works. This will surely be the collapse of America when are reduced to doing business with a computer. ### Analysis: categories: (Customer Service) aspects: (Support) sentiments: (Negative) )))