Getting worse
I used to love using Try Before You Buy - I have an awkward shape and it was a really convenient way to try multiple items and pick the most flattering. I’m not sure when exactly the change happened, but it’s almost impossible to use this feature now. You used to be able to select “try before you buy” as a filter and you can’t anymore - you have to dig through the app to find that specific section and when you finally get there, none of the items actually have a button to add to your try before you buy cart. Really frustrating!! That was my biggest incentive for using prime. Customer service has been no help when I reached out to see if there was a more accessible way to find the items.
Shopping
Try before you buy
Shopping - Try before you buy - negative
### USER: Getting worse: I used to love using Try Before You Buy - I have an awkward shape and it was a really convenient way to try multiple items and pick the most flattering. I’m not sure when exactly the change happened, but it’s almost impossible to use this feature now. You used to be able to select “try before you buy” as a filter and you can’t anymore - you have to dig through the app to find that specific section and when you finally get there, none of the items actually have a button to add to your try before you buy cart. Really frustrating!! That was my biggest incentive for using prime. Customer service has been no help when I reached out to see if there was a more accessible way to find the items. ### ASSISTANT: Shopping - Try before you buy - negative )))
### Review: title: Getting worse, content: I used to love using Try Before You Buy - I have an awkward shape and it was a really convenient way to try multiple items and pick the most flattering. I’m not sure when exactly the change happened, but it’s almost impossible to use this feature now. You used to be able to select “try before you buy” as a filter and you can’t anymore - you have to dig through the app to find that specific section and when you finally get there, none of the items actually have a button to add to your try before you buy cart. Really frustrating!! That was my biggest incentive for using prime. Customer service has been no help when I reached out to see if there was a more accessible way to find the items. ### Analysis: categories: Shopping, aspects: Try before you buy, sentiments: negative )))
### Review: title: Getting worse, content: I used to love using Try Before You Buy - I have an awkward shape and it was a really convenient way to try multiple items and pick the most flattering. I’m not sure when exactly the change happened, but it’s almost impossible to use this feature now. You used to be able to select “try before you buy” as a filter and you can’t anymore - you have to dig through the app to find that specific section and when you finally get there, none of the items actually have a button to add to your try before you buy cart. Really frustrating!! That was my biggest incentive for using prime. Customer service has been no help when I reached out to see if there was a more accessible way to find the items. ### Analysis: categories: (Shopping) aspects: (Try before you buy) sentiments: (negative) )))