Gone Downhill
I’ve had student prime for almost 5 years now including throughout the pandemic. I honestly think I had better shipping times and customer service when the entire world was shut down in 2020! I can understand supply chain issues, but don’t promise 2-day shipping when my items are always either delayed or delivered just in the nick of time at 10pm. I’ve had to return a ton of orders lately because of careless packaging causing the item to be broken in transit or a flat out lie in the item description. And every time I end up having to return my item, wait for them to send a replacement, and by that point it would have been easier and cheaper to just go out to some big box store and buy what I was looking for! I’m honestly fed up and I can’t imagine paying full price for prime. As soon as I graduate I will be dropping my membership.
Shipping, Shipping, Packaging, Return Policy, Membership
Shipping times, Delivery times, Safety, Process, Price
Shipping - Shipping times - negative, Shipping - Delivery times - negative, Packaging - Safety - negative, Return Policy - Process - negative, Membership - Price - negative
### USER: Gone Downhill: I’ve had student prime for almost 5 years now including throughout the pandemic. I honestly think I had better shipping times and customer service when the entire world was shut down in 2020! I can understand supply chain issues, but don’t promise 2-day shipping when my items are always either delayed or delivered just in the nick of time at 10pm. I’ve had to return a ton of orders lately because of careless packaging causing the item to be broken in transit or a flat out lie in the item description. And every time I end up having to return my item, wait for them to send a replacement, and by that point it would have been easier and cheaper to just go out to some big box store and buy what I was looking for! I’m honestly fed up and I can’t imagine paying full price for prime. As soon as I graduate I will be dropping my membership. ### ASSISTANT: Shipping - Shipping times - negative, Shipping - Delivery times - negative, Packaging - Safety - negative, Return Policy - Process - negative, Membership - Price - negative )))
### Review: title: Gone Downhill, content: I’ve had student prime for almost 5 years now including throughout the pandemic. I honestly think I had better shipping times and customer service when the entire world was shut down in 2020! I can understand supply chain issues, but don’t promise 2-day shipping when my items are always either delayed or delivered just in the nick of time at 10pm. I’ve had to return a ton of orders lately because of careless packaging causing the item to be broken in transit or a flat out lie in the item description. And every time I end up having to return my item, wait for them to send a replacement, and by that point it would have been easier and cheaper to just go out to some big box store and buy what I was looking for! I’m honestly fed up and I can’t imagine paying full price for prime. As soon as I graduate I will be dropping my membership. ### Analysis: categories: Shipping, Shipping, Packaging, Return Policy, Membership, aspects: Shipping times, Delivery times, Safety, Process, Price, sentiments: negative, negative, negative, negative, negative )))
### Review: title: Gone Downhill, content: I’ve had student prime for almost 5 years now including throughout the pandemic. I honestly think I had better shipping times and customer service when the entire world was shut down in 2020! I can understand supply chain issues, but don’t promise 2-day shipping when my items are always either delayed or delivered just in the nick of time at 10pm. I’ve had to return a ton of orders lately because of careless packaging causing the item to be broken in transit or a flat out lie in the item description. And every time I end up having to return my item, wait for them to send a replacement, and by that point it would have been easier and cheaper to just go out to some big box store and buy what I was looking for! I’m honestly fed up and I can’t imagine paying full price for prime. As soon as I graduate I will be dropping my membership. ### Analysis: categories: (Shipping, Shipping, Packaging, Return Policy, Membership) aspects: (Shipping times, Delivery times, Safety, Process, Price) sentiments: (negative, negative, negative, negative, negative) )))