Reconsider Prime use in the Future
It’s honestly getting someone to help when you’re in dire need for an item. You get email, text and push notifications that an item arrives but check literally a minute later and there is absolutely nothing in the mailbox. I talked to CSR and they weren’t the least bit of help, considering they sounded like they were from Manila and using an American name to adapt., , I work nights from home. So, it was supposed to be convenient for me. Lately, it’s been very touch and go. They also do not make it easy to change the prime plan to add family members for shipping capabilities.
 Support, Shipping, Account
Helpfulness, Reliability, Family Sharing
 Support Helpfulness - negative, Shipping - Reliability - negative, Account - Family Sharing - neutral
### USER: Reconsider Prime use in the Future: It’s honestly getting someone to help when you’re in dire need for an item. You get email, text and push notifications that an item arrives but check literally a minute later and there is absolutely nothing in the mailbox. I talked to CSR and they weren’t the least bit of help, considering they sounded like they were from Manila and using an American name to adapt., , I work nights from home. So, it was supposed to be convenient for me. Lately, it’s been very touch and go. They also do not make it easy to change the prime plan to add family members for shipping capabilities. ### ASSISTANT:  Support Helpfulness - negative, Shipping - Reliability - negative, Account - Family Sharing - neutral )))
### Review: title: Reconsider Prime use in the Future, content: It’s honestly getting someone to help when you’re in dire need for an item. You get email, text and push notifications that an item arrives but check literally a minute later and there is absolutely nothing in the mailbox. I talked to CSR and they weren’t the least bit of help, considering they sounded like they were from Manila and using an American name to adapt., , I work nights from home. So, it was supposed to be convenient for me. Lately, it’s been very touch and go. They also do not make it easy to change the prime plan to add family members for shipping capabilities. ### Analysis: categories:  Support, Shipping, Account, aspects: Helpfulness, Reliability, Family Sharing, sentiments: negative, negative, neutral )))
### Review: title: Reconsider Prime use in the Future, content: It’s honestly getting someone to help when you’re in dire need for an item. You get email, text and push notifications that an item arrives but check literally a minute later and there is absolutely nothing in the mailbox. I talked to CSR and they weren’t the least bit of help, considering they sounded like they were from Manila and using an American name to adapt., , I work nights from home. So, it was supposed to be convenient for me. Lately, it’s been very touch and go. They also do not make it easy to change the prime plan to add family members for shipping capabilities. ### Analysis: categories: ( Support, Shipping, Account) aspects: (Helpfulness, Reliability, Family Sharing) sentiments: (negative, negative, neutral) )))