Expiration of availability to return
I purchased a battery for a Ryobi product, a 40w. I did not need it right away and it was 2 weeks before I used it. It showed to only half charge and I thought it was just something with the gauge. After using it uncharged it again. By the time I needed it again I found it would not charge at all. I missed the 1 month deadline by 2 days to return it. By having a blanket deadline for returns is not fair. If I bought a blender, for example, that I use every day, I would know pretty quick if it had a problem. But something like the battery I bought, that would not have a daily use, I would need more time to give it a test.
Customer Service
Return Policy
Customer Service - Return Policy - Negative
### USER: Expiration of availability to return: I purchased a battery for a Ryobi product, a 40w. I did not need it right away and it was 2 weeks before I used it. It showed to only half charge and I thought it was just something with the gauge. After using it uncharged it again. By the time I needed it again I found it would not charge at all. I missed the 1 month deadline by 2 days to return it. By having a blanket deadline for returns is not fair. If I bought a blender, for example, that I use every day, I would know pretty quick if it had a problem. But something like the battery I bought, that would not have a daily use, I would need more time to give it a test. ### ASSISTANT: Customer Service - Return Policy - Negative )))
### Review: title: Expiration of availability to return, content: I purchased a battery for a Ryobi product, a 40w. I did not need it right away and it was 2 weeks before I used it. It showed to only half charge and I thought it was just something with the gauge. After using it uncharged it again. By the time I needed it again I found it would not charge at all. I missed the 1 month deadline by 2 days to return it. By having a blanket deadline for returns is not fair. If I bought a blender, for example, that I use every day, I would know pretty quick if it had a problem. But something like the battery I bought, that would not have a daily use, I would need more time to give it a test. ### Analysis: categories: Customer Service, aspects: Return Policy, sentiments: Negative )))
### Review: title: Expiration of availability to return, content: I purchased a battery for a Ryobi product, a 40w. I did not need it right away and it was 2 weeks before I used it. It showed to only half charge and I thought it was just something with the gauge. After using it uncharged it again. By the time I needed it again I found it would not charge at all. I missed the 1 month deadline by 2 days to return it. By having a blanket deadline for returns is not fair. If I bought a blender, for example, that I use every day, I would know pretty quick if it had a problem. But something like the battery I bought, that would not have a daily use, I would need more time to give it a test. ### Analysis: categories: (Customer Service) aspects: (Return Policy) sentiments: (Negative) )))