Got banned trying to recover account
A year and half ago I stopped playing. Got a new phone couldn’t upload my old city. Tried to get it back. Provided receipts and answers what I could about my old village in an attempt to get it back. Of course supercell is too big of a company to talk to us mere peon customers person to person and after getting responses from and automated response customers service “agent” named Christine. Who I quote as saying, “we believe you that this is your village please provide us with receipts of purchase which I did, I did not get any response except permanent banishment from the game for trying “steal” an account that has my last time in it... the SAME name that’s on the card I used to make gem purchases. The village hasn’t been used in two years, has my name on it, I provided receipts and bc no actually person would talk to me and work with me I get banned with no warning. And of course all the money I’ve spent is now in their pockets and I highly doubt I will be refunded. Very disappointed in supercell. Be careful how you spend your money here they do not care about you as a customer. All they want is impulse buyers who keep their mouths shut apparently.
Game, Game, Game, Game
Account, Customer Service, Ban, Refund
Negative, Negative, Negative, Negative
Game - Account - Negative, Game - Customer Service - Negative, Game - Ban - Negative, Game - Refund - Negative
### USER: Got banned trying to recover account: A year and half ago I stopped playing. Got a new phone couldn’t upload my old city. Tried to get it back. Provided receipts and answers what I could about my old village in an attempt to get it back. Of course supercell is too big of a company to talk to us mere peon customers person to person and after getting responses from and automated response customers service “agent” named Christine. Who I quote as saying, “we believe you that this is your village please provide us with receipts of purchase which I did, I did not get any response except permanent banishment from the game for trying “steal” an account that has my last time in it... the SAME name that’s on the card I used to make gem purchases. The village hasn’t been used in two years, has my name on it, I provided receipts and bc no actually person would talk to me and work with me I get banned with no warning. And of course all the money I’ve spent is now in their pockets and I highly doubt I will be refunded. Very disappointed in supercell. Be careful how you spend your money here they do not care about you as a customer. All they want is impulse buyers who keep their mouths shut apparently. ### ASSISTANT: Game - Account - Negative, Game - Customer Service - Negative, Game - Ban - Negative, Game - Refund - Negative )))
### Review: title: Got banned trying to recover account, content: A year and half ago I stopped playing. Got a new phone couldn’t upload my old city. Tried to get it back. Provided receipts and answers what I could about my old village in an attempt to get it back. Of course supercell is too big of a company to talk to us mere peon customers person to person and after getting responses from and automated response customers service “agent” named Christine. Who I quote as saying, “we believe you that this is your village please provide us with receipts of purchase which I did, I did not get any response except permanent banishment from the game for trying “steal” an account that has my last time in it... the SAME name that’s on the card I used to make gem purchases. The village hasn’t been used in two years, has my name on it, I provided receipts and bc no actually person would talk to me and work with me I get banned with no warning. And of course all the money I’ve spent is now in their pockets and I highly doubt I will be refunded. Very disappointed in supercell. Be careful how you spend your money here they do not care about you as a customer. All they want is impulse buyers who keep their mouths shut apparently. ### Analysis: categories: Game, Game, Game, Game, aspects: Account, Customer Service, Ban, Refund, sentiments: Negative, Negative, Negative, Negative )))
### Review: title: Got banned trying to recover account, content: A year and half ago I stopped playing. Got a new phone couldn’t upload my old city. Tried to get it back. Provided receipts and answers what I could about my old village in an attempt to get it back. Of course supercell is too big of a company to talk to us mere peon customers person to person and after getting responses from and automated response customers service “agent” named Christine. Who I quote as saying, “we believe you that this is your village please provide us with receipts of purchase which I did, I did not get any response except permanent banishment from the game for trying “steal” an account that has my last time in it... the SAME name that’s on the card I used to make gem purchases. The village hasn’t been used in two years, has my name on it, I provided receipts and bc no actually person would talk to me and work with me I get banned with no warning. And of course all the money I’ve spent is now in their pockets and I highly doubt I will be refunded. Very disappointed in supercell. Be careful how you spend your money here they do not care about you as a customer. All they want is impulse buyers who keep their mouths shut apparently. ### Analysis: categories: (Game, Game, Game, Game) aspects: (Account, Customer Service, Ban, Refund) sentiments: (Negative, Negative, Negative, Negative) )))