Was a great game. Customer support is the worst.
Years ago I religiously played this game. It was a fantastic game and even spent a few $100 on it. After deciding to take a break almost 4 years now. I have lost access to the email address associated with my account and given the lengthy time of break don’t remember much of my info except I was a TH 9 almost 10 and this is a little after they released the witches. After trying to regain access into my account I have been denied because of the lack of information I can provide. However, I do have the old email name, and it still should be linked to my current account name. I would have at least thought maybe one could recover using the old email, change the email address to my new one in order to try and gain access that way. The response I was given: we have provided you with our answer to this and will no longer be answering questions concerning this issue. Maybe later you can come back to us with a different problem. Absolutely trash. That’s the worst customer service I’ve honestly ever heard of. 10 out of 10 would have rejoined to play. But, never mind now. ✌️
Game, Game, Game
Customer support, Gameplay, Customer support
negative, positive, negative
Game - Customer support - negative, Game - Gameplay - positive, Game - Customer support - negative
### USER: Was a great game. Customer support is the worst.: Years ago I religiously played this game. It was a fantastic game and even spent a few $100 on it. After deciding to take a break almost 4 years now. I have lost access to the email address associated with my account and given the lengthy time of break don’t remember much of my info except I was a TH 9 almost 10 and this is a little after they released the witches. After trying to regain access into my account I have been denied because of the lack of information I can provide. However, I do have the old email name, and it still should be linked to my current account name. I would have at least thought maybe one could recover using the old email, change the email address to my new one in order to try and gain access that way. The response I was given: we have provided you with our answer to this and will no longer be answering questions concerning this issue. Maybe later you can come back to us with a different problem. Absolutely trash. That’s the worst customer service I’ve honestly ever heard of. 10 out of 10 would have rejoined to play. But, never mind now. ✌️ ### ASSISTANT: Game - Customer support - negative, Game - Gameplay - positive, Game - Customer support - negative )))
### Review: title: Was a great game. Customer support is the worst., content: Years ago I religiously played this game. It was a fantastic game and even spent a few $100 on it. After deciding to take a break almost 4 years now. I have lost access to the email address associated with my account and given the lengthy time of break don’t remember much of my info except I was a TH 9 almost 10 and this is a little after they released the witches. After trying to regain access into my account I have been denied because of the lack of information I can provide. However, I do have the old email name, and it still should be linked to my current account name. I would have at least thought maybe one could recover using the old email, change the email address to my new one in order to try and gain access that way. The response I was given: we have provided you with our answer to this and will no longer be answering questions concerning this issue. Maybe later you can come back to us with a different problem. Absolutely trash. That’s the worst customer service I’ve honestly ever heard of. 10 out of 10 would have rejoined to play. But, never mind now. ✌️ ### Analysis: categories: Game, Game, Game, aspects: Customer support, Gameplay, Customer support, sentiments: negative, positive, negative )))
### Review: title: Was a great game. Customer support is the worst., content: Years ago I religiously played this game. It was a fantastic game and even spent a few $100 on it. After deciding to take a break almost 4 years now. I have lost access to the email address associated with my account and given the lengthy time of break don’t remember much of my info except I was a TH 9 almost 10 and this is a little after they released the witches. After trying to regain access into my account I have been denied because of the lack of information I can provide. However, I do have the old email name, and it still should be linked to my current account name. I would have at least thought maybe one could recover using the old email, change the email address to my new one in order to try and gain access that way. The response I was given: we have provided you with our answer to this and will no longer be answering questions concerning this issue. Maybe later you can come back to us with a different problem. Absolutely trash. That’s the worst customer service I’ve honestly ever heard of. 10 out of 10 would have rejoined to play. But, never mind now. ✌️ ### Analysis: categories: (Game, Game, Game) aspects: (Customer support, Gameplay, Customer support) sentiments: (negative, positive, negative) )))