MY ACCOUNT GOT BANNED!!!!
I have played this game 2 separate times first reaching max th7 second reaching max th8 I lost access to my th7 over a year and a half ago after switching iPhones and I emailed supercell about it yesterday. Worst mistake ever!! I didn’t have the ability to access the Apple ID for purchases or the Game Center to log in all I had was the player id and because they need the other info to correctly identify that it’s you it was incorrectly thought that I was account phishing I am now permanently banned on my max th8 account and don’t have access to my max th7 I am very upset because I absolutely love the game but I don’t want to spend the time or money on the game unless I can get my account back (max th8) I clearly cannot access my th7 but I have all the information for the th8 but..  what’s worse, the supercell customer service I understand that they are working on new Ames but when I try to contact you all I recieve are the same robot responses “hi how can I help you) then it gives different option of what happened so I click other but when I explain what happened it say “we have information that shows you went against terms of service and your account is now banned” I need help ASAP or I will not be playing the game anymore , -a very upset customer
Game account, Game account, Game account, Game account, Customer service, Customer service
access, recovery, information, security, responsiveness, assistance
negative, negative, negative, negative, negative, negative
Game account - access - negative, Game account - recovery - negative, Game account - information - negative, Game account - security - negative, Customer service - responsiveness - negative, Customer service - assistance - negative
### USER: MY ACCOUNT GOT BANNED!!!!: I have played this game 2 separate times first reaching max th7 second reaching max th8 I lost access to my th7 over a year and a half ago after switching iPhones and I emailed supercell about it yesterday. Worst mistake ever!! I didn’t have the ability to access the Apple ID for purchases or the Game Center to log in all I had was the player id and because they need the other info to correctly identify that it’s you it was incorrectly thought that I was account phishing I am now permanently banned on my max th8 account and don’t have access to my max th7 I am very upset because I absolutely love the game but I don’t want to spend the time or money on the game unless I can get my account back (max th8) I clearly cannot access my th7 but I have all the information for the th8 but..  what’s worse, the supercell customer service I understand that they are working on new Ames but when I try to contact you all I recieve are the same robot responses “hi how can I help you) then it gives different option of what happened so I click other but when I explain what happened it say “we have information that shows you went against terms of service and your account is now banned” I need help ASAP or I will not be playing the game anymore , -a very upset customer ### ASSISTANT: Game account - access - negative, Game account - recovery - negative, Game account - information - negative, Game account - security - negative, Customer service - responsiveness - negative, Customer service - assistance - negative )))
### Review: title: MY ACCOUNT GOT BANNED!!!!, content: I have played this game 2 separate times first reaching max th7 second reaching max th8 I lost access to my th7 over a year and a half ago after switching iPhones and I emailed supercell about it yesterday. Worst mistake ever!! I didn’t have the ability to access the Apple ID for purchases or the Game Center to log in all I had was the player id and because they need the other info to correctly identify that it’s you it was incorrectly thought that I was account phishing I am now permanently banned on my max th8 account and don’t have access to my max th7 I am very upset because I absolutely love the game but I don’t want to spend the time or money on the game unless I can get my account back (max th8) I clearly cannot access my th7 but I have all the information for the th8 but..  what’s worse, the supercell customer service I understand that they are working on new Ames but when I try to contact you all I recieve are the same robot responses “hi how can I help you) then it gives different option of what happened so I click other but when I explain what happened it say “we have information that shows you went against terms of service and your account is now banned” I need help ASAP or I will not be playing the game anymore , -a very upset customer ### Analysis: categories: Game account, Game account, Game account, Game account, Customer service, Customer service, aspects: access, recovery, information, security, responsiveness, assistance, sentiments: negative, negative, negative, negative, negative, negative )))
### Review: title: MY ACCOUNT GOT BANNED!!!!, content: I have played this game 2 separate times first reaching max th7 second reaching max th8 I lost access to my th7 over a year and a half ago after switching iPhones and I emailed supercell about it yesterday. Worst mistake ever!! I didn’t have the ability to access the Apple ID for purchases or the Game Center to log in all I had was the player id and because they need the other info to correctly identify that it’s you it was incorrectly thought that I was account phishing I am now permanently banned on my max th8 account and don’t have access to my max th7 I am very upset because I absolutely love the game but I don’t want to spend the time or money on the game unless I can get my account back (max th8) I clearly cannot access my th7 but I have all the information for the th8 but..  what’s worse, the supercell customer service I understand that they are working on new Ames but when I try to contact you all I recieve are the same robot responses “hi how can I help you) then it gives different option of what happened so I click other but when I explain what happened it say “we have information that shows you went against terms of service and your account is now banned” I need help ASAP or I will not be playing the game anymore , -a very upset customer ### Analysis: categories: (Game account, Game account, Game account, Game account, Customer service, Customer service) aspects: (access, recovery, information, security, responsiveness, assistance) sentiments: (negative, negative, negative, negative, negative, negative) )))