Support is bad
I lost my account due to my iPad breaking and having to get it fixed (didn’t have supercell id). So I got the same iPad after being fixed and the account wasn’t there, so I went to support and we were going back and forth for 3 days until I messed up my new email for the id, I missed one letter in email and when I contacted them back saying that I did mess up writing the email and told them the actual email I was trying to use and the one I accidentally used. Instead of them trying to understand that human error is a thing by missing ONE LETTER, I got perma banned and that was my maxed townhall 10 base. I was not gonna waste anymore time or money on the stupid game after all that work of about 4 years just to get perma banned because I missed one letter in the email I was trying to use. Get better people for support, ones that are patient and don’t just instant perma ban you because they think your “account phishing”. By the way I was contacting the support on the same iPad as my base I was trying to get and all the above conversations, so why would they think I was trying to get someone else’s account?
Support
Support
negative
Support - Support - negative
### USER: Support is bad: I lost my account due to my iPad breaking and having to get it fixed (didn’t have supercell id). So I got the same iPad after being fixed and the account wasn’t there, so I went to support and we were going back and forth for 3 days until I messed up my new email for the id, I missed one letter in email and when I contacted them back saying that I did mess up writing the email and told them the actual email I was trying to use and the one I accidentally used. Instead of them trying to understand that human error is a thing by missing ONE LETTER, I got perma banned and that was my maxed townhall 10 base. I was not gonna waste anymore time or money on the stupid game after all that work of about 4 years just to get perma banned because I missed one letter in the email I was trying to use. Get better people for support, ones that are patient and don’t just instant perma ban you because they think your “account phishing”. By the way I was contacting the support on the same iPad as my base I was trying to get and all the above conversations, so why would they think I was trying to get someone else’s account? ### ASSISTANT: Support - Support - negative )))
### Review: title: Support is bad, content: I lost my account due to my iPad breaking and having to get it fixed (didn’t have supercell id). So I got the same iPad after being fixed and the account wasn’t there, so I went to support and we were going back and forth for 3 days until I messed up my new email for the id, I missed one letter in email and when I contacted them back saying that I did mess up writing the email and told them the actual email I was trying to use and the one I accidentally used. Instead of them trying to understand that human error is a thing by missing ONE LETTER, I got perma banned and that was my maxed townhall 10 base. I was not gonna waste anymore time or money on the stupid game after all that work of about 4 years just to get perma banned because I missed one letter in the email I was trying to use. Get better people for support, ones that are patient and don’t just instant perma ban you because they think your “account phishing”. By the way I was contacting the support on the same iPad as my base I was trying to get and all the above conversations, so why would they think I was trying to get someone else’s account? ### Analysis: categories: Support, aspects: Support, sentiments: negative )))
### Review: title: Support is bad, content: I lost my account due to my iPad breaking and having to get it fixed (didn’t have supercell id). So I got the same iPad after being fixed and the account wasn’t there, so I went to support and we were going back and forth for 3 days until I messed up my new email for the id, I missed one letter in email and when I contacted them back saying that I did mess up writing the email and told them the actual email I was trying to use and the one I accidentally used. Instead of them trying to understand that human error is a thing by missing ONE LETTER, I got perma banned and that was my maxed townhall 10 base. I was not gonna waste anymore time or money on the stupid game after all that work of about 4 years just to get perma banned because I missed one letter in the email I was trying to use. Get better people for support, ones that are patient and don’t just instant perma ban you because they think your “account phishing”. By the way I was contacting the support on the same iPad as my base I was trying to get and all the above conversations, so why would they think I was trying to get someone else’s account? ### Analysis: categories: (Support) aspects: (Support) sentiments: (negative) )))