Censorship, Oppression, and horrible customer service
I originally downloaded this game when it first came out. I played it for a good amount of time until the grind was too hard, and progression too difficult unless you shelled out the $$$. My son started playing the end of 2020 and created a clan named “trump 2024.” Now it’s a year later (Nov. 2021) and suddenly our clan name was changed to “Archer Queen” with our clan description changed to say that offensive names can lead to banning of player accounts. I’m trying to figure out how “trump 2024” is in any way offensive. It must have hurt someone’s feeling JUST BECAUSE THEY DON’T LIKE TRUMP, but I have yet to have anyone tell me the name was offensive. Tried to contact through in-app support, no response. Emailed through website and was told to use in-app contact, but also said if no response to reply to that email. Tried in-app support again, no response. Replied to email and was told to use in-app support. This is nothing but censorship, oppression and bigotry. App deleted, filing claim with credit card company to have money refunded.
Gameplay, Politics, Support, Support
Grind, Clan name, In-app support, Email support
negative, negative, negative, negative
Gameplay - Grind - negative, Politics - Clan name - negative, Support - In-app support - negative, Support - Email support - negative
### USER: Censorship, Oppression, and horrible customer service: I originally downloaded this game when it first came out. I played it for a good amount of time until the grind was too hard, and progression too difficult unless you shelled out the $$$. My son started playing the end of 2020 and created a clan named “trump 2024.” Now it’s a year later (Nov. 2021) and suddenly our clan name was changed to “Archer Queen” with our clan description changed to say that offensive names can lead to banning of player accounts. I’m trying to figure out how “trump 2024” is in any way offensive. It must have hurt someone’s feeling JUST BECAUSE THEY DON’T LIKE TRUMP, but I have yet to have anyone tell me the name was offensive. Tried to contact through in-app support, no response. Emailed through website and was told to use in-app contact, but also said if no response to reply to that email. Tried in-app support again, no response. Replied to email and was told to use in-app support. This is nothing but censorship, oppression and bigotry. App deleted, filing claim with credit card company to have money refunded. ### ASSISTANT: Gameplay - Grind - negative, Politics - Clan name - negative, Support - In-app support - negative, Support - Email support - negative )))
### Review: title: Censorship, Oppression, and horrible customer service, content: I originally downloaded this game when it first came out. I played it for a good amount of time until the grind was too hard, and progression too difficult unless you shelled out the $$$. My son started playing the end of 2020 and created a clan named “trump 2024.” Now it’s a year later (Nov. 2021) and suddenly our clan name was changed to “Archer Queen” with our clan description changed to say that offensive names can lead to banning of player accounts. I’m trying to figure out how “trump 2024” is in any way offensive. It must have hurt someone’s feeling JUST BECAUSE THEY DON’T LIKE TRUMP, but I have yet to have anyone tell me the name was offensive. Tried to contact through in-app support, no response. Emailed through website and was told to use in-app contact, but also said if no response to reply to that email. Tried in-app support again, no response. Replied to email and was told to use in-app support. This is nothing but censorship, oppression and bigotry. App deleted, filing claim with credit card company to have money refunded. ### Analysis: categories: Gameplay, Politics, Support, Support, aspects: Grind, Clan name, In-app support, Email support, sentiments: negative, negative, negative, negative )))
### Review: title: Censorship, Oppression, and horrible customer service, content: I originally downloaded this game when it first came out. I played it for a good amount of time until the grind was too hard, and progression too difficult unless you shelled out the $$$. My son started playing the end of 2020 and created a clan named “trump 2024.” Now it’s a year later (Nov. 2021) and suddenly our clan name was changed to “Archer Queen” with our clan description changed to say that offensive names can lead to banning of player accounts. I’m trying to figure out how “trump 2024” is in any way offensive. It must have hurt someone’s feeling JUST BECAUSE THEY DON’T LIKE TRUMP, but I have yet to have anyone tell me the name was offensive. Tried to contact through in-app support, no response. Emailed through website and was told to use in-app contact, but also said if no response to reply to that email. Tried in-app support again, no response. Replied to email and was told to use in-app support. This is nothing but censorship, oppression and bigotry. App deleted, filing claim with credit card company to have money refunded. ### Analysis: categories: (Gameplay, Politics, Support, Support) aspects: (Grind, Clan name, In-app support, Email support) sentiments: (negative, negative, negative, negative) )))