Fun… until I could never play again.
This game is a lot of fun. Plane and simple. It’s probably one of the best mobile games out there. This review is not to critique the game itself but the process within the game to combat cheating. More specifically I’m addressing action against account phishing. While reaching out to supercell to attempt to solve how to connect my account with an old account from another email I was faced with the receipt of an in game purchase I did not remember but it wouldn’t surprise me if this had come up a long while ago. In contacting the “help group” I never spoke to a single real person, only bots. When I denied that I had a receipt to validate I was banned. Not for a week or a month, forever. , , To resolve this, I reached out to supercell using every figment I had. Signing into my old account on my old phone and reaching out, going to the supercell website, emailing, even downloading boom beach to see if there was a help hotline listed anywhere. I received no help, and no contact from a single person. , , TLDR: play this game, please, it’s very good. Just don’t count on the customer service because even though the game is good, it’s still just a mobile game.
Gameplay, Overall
Fun, Customer Service
Positive, Negative
Gameplay - Fun - Positive, Overall - Customer Service - Negative
### USER: Fun… until I could never play again.: This game is a lot of fun. Plane and simple. It’s probably one of the best mobile games out there. This review is not to critique the game itself but the process within the game to combat cheating. More specifically I’m addressing action against account phishing. While reaching out to supercell to attempt to solve how to connect my account with an old account from another email I was faced with the receipt of an in game purchase I did not remember but it wouldn’t surprise me if this had come up a long while ago. In contacting the “help group” I never spoke to a single real person, only bots. When I denied that I had a receipt to validate I was banned. Not for a week or a month, forever. , , To resolve this, I reached out to supercell using every figment I had. Signing into my old account on my old phone and reaching out, going to the supercell website, emailing, even downloading boom beach to see if there was a help hotline listed anywhere. I received no help, and no contact from a single person. , , TLDR: play this game, please, it’s very good. Just don’t count on the customer service because even though the game is good, it’s still just a mobile game. ### ASSISTANT: Gameplay - Fun - Positive, Overall - Customer Service - Negative )))
### Review: title: Fun… until I could never play again., content: This game is a lot of fun. Plane and simple. It’s probably one of the best mobile games out there. This review is not to critique the game itself but the process within the game to combat cheating. More specifically I’m addressing action against account phishing. While reaching out to supercell to attempt to solve how to connect my account with an old account from another email I was faced with the receipt of an in game purchase I did not remember but it wouldn’t surprise me if this had come up a long while ago. In contacting the “help group” I never spoke to a single real person, only bots. When I denied that I had a receipt to validate I was banned. Not for a week or a month, forever. , , To resolve this, I reached out to supercell using every figment I had. Signing into my old account on my old phone and reaching out, going to the supercell website, emailing, even downloading boom beach to see if there was a help hotline listed anywhere. I received no help, and no contact from a single person. , , TLDR: play this game, please, it’s very good. Just don’t count on the customer service because even though the game is good, it’s still just a mobile game. ### Analysis: categories: Gameplay, Overall, aspects: Fun, Customer Service, sentiments: Positive, Negative )))
### Review: title: Fun… until I could never play again., content: This game is a lot of fun. Plane and simple. It’s probably one of the best mobile games out there. This review is not to critique the game itself but the process within the game to combat cheating. More specifically I’m addressing action against account phishing. While reaching out to supercell to attempt to solve how to connect my account with an old account from another email I was faced with the receipt of an in game purchase I did not remember but it wouldn’t surprise me if this had come up a long while ago. In contacting the “help group” I never spoke to a single real person, only bots. When I denied that I had a receipt to validate I was banned. Not for a week or a month, forever. , , To resolve this, I reached out to supercell using every figment I had. Signing into my old account on my old phone and reaching out, going to the supercell website, emailing, even downloading boom beach to see if there was a help hotline listed anywhere. I received no help, and no contact from a single person. , , TLDR: play this game, please, it’s very good. Just don’t count on the customer service because even though the game is good, it’s still just a mobile game. ### Analysis: categories: (Gameplay, Overall) aspects: (Fun, Customer Service) sentiments: (Positive, Negative) )))