The service is fantastic, but trying to schedule another appointment with the same provider is not intuitive at all. It would be nice if there were a button on the dashboard that allows you to do that easily. If that exists, it’s hidden a bit. The “request health visit” in the post-visit summary was not working. To schedule another apt with the same doc, I had to go through all the interfaces of scheduling the first app and THEN it showed me my list of docs. The “follow up” button after a visit is only for questions, not for a follow up visit. , A few tweaks to this app (or fixing the glitchy functions) would make a world of difference.
Usability, Functionality, Interface, Quality
App - Usability - Negative, App - Functionality - Negative, App - Interface - Negative, Service - Quality - Positive
### USER: Great service, annoying app: The service is fantastic, but trying to schedule another appointment with the same provider is not intuitive at all. It would be nice if there were a button on the dashboard that allows you to do that easily. If that exists, it’s hidden a bit. The “request health visit” in the post-visit summary was not working. To schedule another apt with the same doc, I had to go through all the interfaces of scheduling the first app and THEN it showed me my list of docs. The “follow up” button after a visit is only for questions, not for a follow up visit. , A few tweaks to this app (or fixing the glitchy functions) would make a world of difference. ### ASSISTANT: App - Usability - Negative, App - Functionality - Negative, App - Interface - Negative, Service - Quality - Positive )))
### Review: title: Great service, annoying app, content: The service is fantastic, but trying to schedule another appointment with the same provider is not intuitive at all. It would be nice if there were a button on the dashboard that allows you to do that easily. If that exists, it’s hidden a bit. The “request health visit” in the post-visit summary was not working. To schedule another apt with the same doc, I had to go through all the interfaces of scheduling the first app and THEN it showed me my list of docs. The “follow up” button after a visit is only for questions, not for a follow up visit. , A few tweaks to this app (or fixing the glitchy functions) would make a world of difference. ### Analysis: categories: App, App, App, Service, aspects: Usability, Functionality, Interface, Quality, sentiments: Negative, Negative, Negative, Positive )))
### Review: title: Great service, annoying app, content: The service is fantastic, but trying to schedule another appointment with the same provider is not intuitive at all. It would be nice if there were a button on the dashboard that allows you to do that easily. If that exists, it’s hidden a bit. The “request health visit” in the post-visit summary was not working. To schedule another apt with the same doc, I had to go through all the interfaces of scheduling the first app and THEN it showed me my list of docs. The “follow up” button after a visit is only for questions, not for a follow up visit. , A few tweaks to this app (or fixing the glitchy functions) would make a world of difference. ### Analysis: categories: (App, App, App, Service) aspects: (Usability, Functionality, Interface, Quality) sentiments: (Negative, Negative, Negative, Positive) )))