Great experience
When I was on vacation with my family in Colorado my 5 year old daughter had clear symptoms of a Urinary Tract Infection.  My wife had the idea of using our Teladoc benefit.  While we were still in our ski boots I was able to request a visit through the mobile app, which was extremely intuitive and easy.  The doctor called us back in no time.  Best of all, he was very empathetic and gave us more quality attention than we would have gotten at some random ER.  We received the medication we needed and the prescription was ready for us to pick up on the way to dinner.  Vacation saved!!
Usability, Affordability, Empathy
Interface, Price, Doctor
positive, positive, positive
Usability - Interface - positive, Affordability - Price - positive, Empathy - Doctor - positive
### USER: Great experience: When I was on vacation with my family in Colorado my 5 year old daughter had clear symptoms of a Urinary Tract Infection.  My wife had the idea of using our Teladoc benefit.  While we were still in our ski boots I was able to request a visit through the mobile app, which was extremely intuitive and easy.  The doctor called us back in no time.  Best of all, he was very empathetic and gave us more quality attention than we would have gotten at some random ER.  We received the medication we needed and the prescription was ready for us to pick up on the way to dinner.  Vacation saved!! ### ASSISTANT: Usability - Interface - positive, Affordability - Price - positive, Empathy - Doctor - positive )))
### Review: title: Great experience, content: When I was on vacation with my family in Colorado my 5 year old daughter had clear symptoms of a Urinary Tract Infection.  My wife had the idea of using our Teladoc benefit.  While we were still in our ski boots I was able to request a visit through the mobile app, which was extremely intuitive and easy.  The doctor called us back in no time.  Best of all, he was very empathetic and gave us more quality attention than we would have gotten at some random ER.  We received the medication we needed and the prescription was ready for us to pick up on the way to dinner.  Vacation saved!! ### Analysis: categories: Usability, Affordability, Empathy, aspects: Interface, Price, Doctor, sentiments: positive, positive, positive )))
### Review: title: Great experience, content: When I was on vacation with my family in Colorado my 5 year old daughter had clear symptoms of a Urinary Tract Infection.  My wife had the idea of using our Teladoc benefit.  While we were still in our ski boots I was able to request a visit through the mobile app, which was extremely intuitive and easy.  The doctor called us back in no time.  Best of all, he was very empathetic and gave us more quality attention than we would have gotten at some random ER.  We received the medication we needed and the prescription was ready for us to pick up on the way to dinner.  Vacation saved!! ### Analysis: categories: (Usability, Affordability, Empathy) aspects: (Interface, Price, Doctor) sentiments: (positive, positive, positive) )))