Very Satisfied aside from one “Bad-Egg” Doc
This service has been such a convenience for my family. With a young baby, it has been so nice to be able to use Teledoc as opposed to packing a baby with us to our own doctor’s appointments. We have also used Teledoc on weekends when our doctor’s office was not open and while on vacation in another state- each time free of charge, amazing!! Our only issue was getting a doctor once whose lack of listening and problem-identification skills meant we had to advocate strongly for ourselves in order to get appropriate care. This seems to have been a fluke, however, and without this encounter, we would have given Teledoc 5 stars.
Convenience, Convenience, Doctor, Doctor
Service, Doctor's Availability, Listening Skills, Problem-identification Skills
positive, positive, negative, negative
Convenience - Service - positive, Convenience - Doctor's Availability - positive, Doctor - Listening Skills - negative, Doctor - Problem-identification Skills - negative
### USER: Very Satisfied aside from one “Bad-Egg” Doc: This service has been such a convenience for my family. With a young baby, it has been so nice to be able to use Teledoc as opposed to packing a baby with us to our own doctor’s appointments. We have also used Teledoc on weekends when our doctor’s office was not open and while on vacation in another state- each time free of charge, amazing!! Our only issue was getting a doctor once whose lack of listening and problem-identification skills meant we had to advocate strongly for ourselves in order to get appropriate care. This seems to have been a fluke, however, and without this encounter, we would have given Teledoc 5 stars. ### ASSISTANT: Convenience - Service - positive, Convenience - Doctor's Availability - positive, Doctor - Listening Skills - negative, Doctor - Problem-identification Skills - negative )))
### Review: title: Very Satisfied aside from one “Bad-Egg” Doc, content: This service has been such a convenience for my family. With a young baby, it has been so nice to be able to use Teledoc as opposed to packing a baby with us to our own doctor’s appointments. We have also used Teledoc on weekends when our doctor’s office was not open and while on vacation in another state- each time free of charge, amazing!! Our only issue was getting a doctor once whose lack of listening and problem-identification skills meant we had to advocate strongly for ourselves in order to get appropriate care. This seems to have been a fluke, however, and without this encounter, we would have given Teledoc 5 stars. ### Analysis: categories: Convenience, Convenience, Doctor, Doctor, aspects: Service, Doctor's Availability, Listening Skills, Problem-identification Skills, sentiments: positive, positive, negative, negative )))
### Review: title: Very Satisfied aside from one “Bad-Egg” Doc, content: This service has been such a convenience for my family. With a young baby, it has been so nice to be able to use Teledoc as opposed to packing a baby with us to our own doctor’s appointments. We have also used Teledoc on weekends when our doctor’s office was not open and while on vacation in another state- each time free of charge, amazing!! Our only issue was getting a doctor once whose lack of listening and problem-identification skills meant we had to advocate strongly for ourselves in order to get appropriate care. This seems to have been a fluke, however, and without this encounter, we would have given Teledoc 5 stars. ### Analysis: categories: (Convenience, Convenience, Doctor, Doctor) aspects: (Service, Doctor's Availability, Listening Skills, Problem-identification Skills) sentiments: (positive, positive, negative, negative) )))