Fantastic…when it works.
Amazing doctors, amazing therapists. Appointments are easy to make, most of the time. I’ve been using the app for a couple years now and have had the same issues still arise even after bug reports, so the subpar update and software team loses a star :( I’ve missed important mental health appointments due to the app crashing and refusing to respond, which lost another very important star, and lowering my rating even further is the fact my doctors and I are consistently interrupted during appointments by the app/website auto-dialing me (while we are already in the call). , Basically, if you need a doctor you dont have to leave the house for, its awesome! , HOWEVER, if you need consistency in your treatment, reliable timing and scheduling, or an “emergency” day-of therapist, unfortunately Teladoc is NOT what you want.
Scheduling, Doctors, Therapists, Updates, Appointments, App, App, App/Website, Treatment, Scheduling, Scheduling, Therapists
Appointments, Doctors, Therapists, Software, Scheduling, Crashes, Responsiveness, Interruptions, Consistency, Reliability, Timing, Emergency
positive, positive, positive, negative, negative, negative, negative, negative, negative, negative, negative, negative
Scheduling - Appointments - positive, Doctors - Doctors - positive, Therapists - Therapists - positive, Updates - Software - negative, Appointments - Scheduling - negative, App - Crashes - negative, App - Responsiveness - negative, App/Website - Interruptions - negative, Treatment - Consistency - negative, Scheduling - Reliability - negative, Scheduling - Timing - negative, Therapists - Emergency - negative
### USER: Fantastic…when it works.: Amazing doctors, amazing therapists. Appointments are easy to make, most of the time. I’ve been using the app for a couple years now and have had the same issues still arise even after bug reports, so the subpar update and software team loses a star :( I’ve missed important mental health appointments due to the app crashing and refusing to respond, which lost another very important star, and lowering my rating even further is the fact my doctors and I are consistently interrupted during appointments by the app/website auto-dialing me (while we are already in the call). , Basically, if you need a doctor you dont have to leave the house for, its awesome! , HOWEVER, if you need consistency in your treatment, reliable timing and scheduling, or an “emergency” day-of therapist, unfortunately Teladoc is NOT what you want. ### ASSISTANT: Scheduling - Appointments - positive, Doctors - Doctors - positive, Therapists - Therapists - positive, Updates - Software - negative, Appointments - Scheduling - negative, App - Crashes - negative, App - Responsiveness - negative, App/Website - Interruptions - negative, Treatment - Consistency - negative, Scheduling - Reliability - negative, Scheduling - Timing - negative, Therapists - Emergency - negative )))
### Review: title: Fantastic…when it works., content: Amazing doctors, amazing therapists. Appointments are easy to make, most of the time. I’ve been using the app for a couple years now and have had the same issues still arise even after bug reports, so the subpar update and software team loses a star :( I’ve missed important mental health appointments due to the app crashing and refusing to respond, which lost another very important star, and lowering my rating even further is the fact my doctors and I are consistently interrupted during appointments by the app/website auto-dialing me (while we are already in the call). , Basically, if you need a doctor you dont have to leave the house for, its awesome! , HOWEVER, if you need consistency in your treatment, reliable timing and scheduling, or an “emergency” day-of therapist, unfortunately Teladoc is NOT what you want. ### Analysis: categories: Scheduling, Doctors, Therapists, Updates, Appointments, App, App, App/Website, Treatment, Scheduling, Scheduling, Therapists, aspects: Appointments, Doctors, Therapists, Software, Scheduling, Crashes, Responsiveness, Interruptions, Consistency, Reliability, Timing, Emergency, sentiments: positive, positive, positive, negative, negative, negative, negative, negative, negative, negative, negative, negative )))
### Review: title: Fantastic…when it works., content: Amazing doctors, amazing therapists. Appointments are easy to make, most of the time. I’ve been using the app for a couple years now and have had the same issues still arise even after bug reports, so the subpar update and software team loses a star :( I’ve missed important mental health appointments due to the app crashing and refusing to respond, which lost another very important star, and lowering my rating even further is the fact my doctors and I are consistently interrupted during appointments by the app/website auto-dialing me (while we are already in the call). , Basically, if you need a doctor you dont have to leave the house for, its awesome! , HOWEVER, if you need consistency in your treatment, reliable timing and scheduling, or an “emergency” day-of therapist, unfortunately Teladoc is NOT what you want. ### Analysis: categories: (Scheduling, Doctors, Therapists, Updates, Appointments, App, App, App/Website, Treatment, Scheduling, Scheduling, Therapists) aspects: (Appointments, Doctors, Therapists, Software, Scheduling, Crashes, Responsiveness, Interruptions, Consistency, Reliability, Timing, Emergency) sentiments: (positive, positive, positive, negative, negative, negative, negative, negative, negative, negative, negative, negative) )))