The App is horrible
The services provided by Teladoc are wonderful. Fast appointments, good doctors and great help for mental therapy. , With that being said I’ve NEVER dealt with a worse app. 95% of the time I can’t login because I get hit with “Internal Error”. 50% of the time I get in and still can’t read my messages. I get alerts that are dated and the worst is when I’m told my insurance won’t cover appointments that I know it will. A phone call direct to Teladoc usually corrects this. , As someone who uses this weekly I can’t tell you how frustrating this can be. From my understanding from the doctors side they deal with just as much garbage. Teladoc really needs to correct this.
App-Review:, App-Review:
App, Service
negative, positive
App-Review: - App - negative, App-Review: - Service - positive
### USER: The App is horrible: The services provided by Teladoc are wonderful. Fast appointments, good doctors and great help for mental therapy. , With that being said I’ve NEVER dealt with a worse app. 95% of the time I can’t login because I get hit with “Internal Error”. 50% of the time I get in and still can’t read my messages. I get alerts that are dated and the worst is when I’m told my insurance won’t cover appointments that I know it will. A phone call direct to Teladoc usually corrects this. , As someone who uses this weekly I can’t tell you how frustrating this can be. From my understanding from the doctors side they deal with just as much garbage. Teladoc really needs to correct this. ### ASSISTANT: App-Review: - App - negative, App-Review: - Service - positive )))
### Review: title: The App is horrible, content: The services provided by Teladoc are wonderful. Fast appointments, good doctors and great help for mental therapy. , With that being said I’ve NEVER dealt with a worse app. 95% of the time I can’t login because I get hit with “Internal Error”. 50% of the time I get in and still can’t read my messages. I get alerts that are dated and the worst is when I’m told my insurance won’t cover appointments that I know it will. A phone call direct to Teladoc usually corrects this. , As someone who uses this weekly I can’t tell you how frustrating this can be. From my understanding from the doctors side they deal with just as much garbage. Teladoc really needs to correct this. ### Analysis: categories: App-Review:, App-Review:, aspects: App, Service, sentiments: negative, positive )))
### Review: title: The App is horrible, content: The services provided by Teladoc are wonderful. Fast appointments, good doctors and great help for mental therapy. , With that being said I’ve NEVER dealt with a worse app. 95% of the time I can’t login because I get hit with “Internal Error”. 50% of the time I get in and still can’t read my messages. I get alerts that are dated and the worst is when I’m told my insurance won’t cover appointments that I know it will. A phone call direct to Teladoc usually corrects this. , As someone who uses this weekly I can’t tell you how frustrating this can be. From my understanding from the doctors side they deal with just as much garbage. Teladoc really needs to correct this. ### Analysis: categories: (App-Review:, App-Review:) aspects: (App, Service) sentiments: (negative, positive) )))