Yup.. just like going to urgent care. Including the wait time.
I just love how even when they have the convenience of literally calling from the toilet if they wanted to, doctors still make you wait unreasonable amounts of time to contact you with this app...maybe it’s Teladocs problem for not staffing enough physicians during peak/off-peak hours. Whatever the case I’ve never received a call back less than 30 minutes from the time I made the appointment. My most recent request actually got cancelled 10 minutes after confirming the visit with no explanation. , , It’s also ridiculous that they force you to answer their survey question about where you would’ve gone without Teladoc before you’re able to confirm a visit. Apparently  bragging rights are more important than patient wellbeing.
Health, Health, Health
Wait time, Communication, Appointment
negative, negative, negative
Health - Wait time - negative, Health - Communication - negative, Health - Appointment - negative
### USER: Yup.. just like going to urgent care. Including the wait time.: I just love how even when they have the convenience of literally calling from the toilet if they wanted to, doctors still make you wait unreasonable amounts of time to contact you with this app...maybe it’s Teladocs problem for not staffing enough physicians during peak/off-peak hours. Whatever the case I’ve never received a call back less than 30 minutes from the time I made the appointment. My most recent request actually got cancelled 10 minutes after confirming the visit with no explanation. , , It’s also ridiculous that they force you to answer their survey question about where you would’ve gone without Teladoc before you’re able to confirm a visit. Apparently  bragging rights are more important than patient wellbeing. ### ASSISTANT: Health - Wait time - negative, Health - Communication - negative, Health - Appointment - negative )))
### Review: title: Yup.. just like going to urgent care. Including the wait time., content: I just love how even when they have the convenience of literally calling from the toilet if they wanted to, doctors still make you wait unreasonable amounts of time to contact you with this app...maybe it’s Teladocs problem for not staffing enough physicians during peak/off-peak hours. Whatever the case I’ve never received a call back less than 30 minutes from the time I made the appointment. My most recent request actually got cancelled 10 minutes after confirming the visit with no explanation. , , It’s also ridiculous that they force you to answer their survey question about where you would’ve gone without Teladoc before you’re able to confirm a visit. Apparently  bragging rights are more important than patient wellbeing. ### Analysis: categories: Health, Health, Health, aspects: Wait time, Communication, Appointment, sentiments: negative, negative, negative )))
### Review: title: Yup.. just like going to urgent care. Including the wait time., content: I just love how even when they have the convenience of literally calling from the toilet if they wanted to, doctors still make you wait unreasonable amounts of time to contact you with this app...maybe it’s Teladocs problem for not staffing enough physicians during peak/off-peak hours. Whatever the case I’ve never received a call back less than 30 minutes from the time I made the appointment. My most recent request actually got cancelled 10 minutes after confirming the visit with no explanation. , , It’s also ridiculous that they force you to answer their survey question about where you would’ve gone without Teladoc before you’re able to confirm a visit. Apparently  bragging rights are more important than patient wellbeing. ### Analysis: categories: (Health, Health, Health) aspects: (Wait time, Communication, Appointment) sentiments: (negative, negative, negative) )))