Burned my hand
For using this for my first time, it was great. I burnt my hand last night with hot water and I set up an appointment and attached pics of my hand & blisters. They send you an email and text telling you when your dr is ready to see you. Within 10 mins of waiting I get the notification that it’s my turn to talk to the dr. When answering the phone, he already looked at the pictures I attached prior and he asked questions about pain and etc. He then sent a prescription over to the pharmacy I selected. Great first experience & I will definitely use this again.
Medical, Medical, Medical
Usability, Appointment Scheduling, Doctor Responsiveness
Positive, Positive, Positive
Medical - Usability - Positive, Medical - Appointment Scheduling - Positive, Medical - Doctor Responsiveness - Positive
### USER: Burned my hand: For using this for my first time, it was great. I burnt my hand last night with hot water and I set up an appointment and attached pics of my hand & blisters. They send you an email and text telling you when your dr is ready to see you. Within 10 mins of waiting I get the notification that it’s my turn to talk to the dr. When answering the phone, he already looked at the pictures I attached prior and he asked questions about pain and etc. He then sent a prescription over to the pharmacy I selected. Great first experience & I will definitely use this again. ### ASSISTANT: Medical - Usability - Positive, Medical - Appointment Scheduling - Positive, Medical - Doctor Responsiveness - Positive )))
### Review: title: Burned my hand, content: For using this for my first time, it was great. I burnt my hand last night with hot water and I set up an appointment and attached pics of my hand & blisters. They send you an email and text telling you when your dr is ready to see you. Within 10 mins of waiting I get the notification that it’s my turn to talk to the dr. When answering the phone, he already looked at the pictures I attached prior and he asked questions about pain and etc. He then sent a prescription over to the pharmacy I selected. Great first experience & I will definitely use this again. ### Analysis: categories: Medical, Medical, Medical, aspects: Usability, Appointment Scheduling, Doctor Responsiveness, sentiments: Positive, Positive, Positive )))
### Review: title: Burned my hand, content: For using this for my first time, it was great. I burnt my hand last night with hot water and I set up an appointment and attached pics of my hand & blisters. They send you an email and text telling you when your dr is ready to see you. Within 10 mins of waiting I get the notification that it’s my turn to talk to the dr. When answering the phone, he already looked at the pictures I attached prior and he asked questions about pain and etc. He then sent a prescription over to the pharmacy I selected. Great first experience & I will definitely use this again. ### Analysis: categories: (Medical, Medical, Medical) aspects: (Usability, Appointment Scheduling, Doctor Responsiveness) sentiments: (Positive, Positive, Positive) )))