Providers experience
I’ve been using Teledoc for a while now and the providers are usually pretty good. However the provider I had yesterday prescribed me ipratropium for an ear infection and a stuffy nose. Isn’t this used for a runny nose which I don’t have. ( Dr. Shannon Ellis). After I found out what the meds were for I was told if I wanted a new med I’d have to speak to another provider. I did and he was the worst I’ve ever experienced on teledoc (Dr. Kevin Henderson) he did not want to prescribe another prescription and tried to argue me down and tell me I had a busted ear drum which is not true because I’ve been treated for this in the past and it was an ear ache. I told the first dr the same symptoms and he didn’t say my ear drum was busted. (Dr. Kevin Henderson) was very rude and unprofessional. Seems like he only accepted the call for the pay.
Providers, Providers, Providers
Experience, Communication, Professionalism
negative, negative, negative
Providers - Experience - negative, Providers - Communication - negative, Providers - Professionalism - negative
### USER: Providers experience: I’ve been using Teledoc for a while now and the providers are usually pretty good. However the provider I had yesterday prescribed me ipratropium for an ear infection and a stuffy nose. Isn’t this used for a runny nose which I don’t have. ( Dr. Shannon Ellis). After I found out what the meds were for I was told if I wanted a new med I’d have to speak to another provider. I did and he was the worst I’ve ever experienced on teledoc (Dr. Kevin Henderson) he did not want to prescribe another prescription and tried to argue me down and tell me I had a busted ear drum which is not true because I’ve been treated for this in the past and it was an ear ache. I told the first dr the same symptoms and he didn’t say my ear drum was busted. (Dr. Kevin Henderson) was very rude and unprofessional. Seems like he only accepted the call for the pay. ### ASSISTANT: Providers - Experience - negative, Providers - Communication - negative, Providers - Professionalism - negative )))
### Review: title: Providers experience, content: I’ve been using Teledoc for a while now and the providers are usually pretty good. However the provider I had yesterday prescribed me ipratropium for an ear infection and a stuffy nose. Isn’t this used for a runny nose which I don’t have. ( Dr. Shannon Ellis). After I found out what the meds were for I was told if I wanted a new med I’d have to speak to another provider. I did and he was the worst I’ve ever experienced on teledoc (Dr. Kevin Henderson) he did not want to prescribe another prescription and tried to argue me down and tell me I had a busted ear drum which is not true because I’ve been treated for this in the past and it was an ear ache. I told the first dr the same symptoms and he didn’t say my ear drum was busted. (Dr. Kevin Henderson) was very rude and unprofessional. Seems like he only accepted the call for the pay. ### Analysis: categories: Providers, Providers, Providers, aspects: Experience, Communication, Professionalism, sentiments: negative, negative, negative )))
### Review: title: Providers experience, content: I’ve been using Teledoc for a while now and the providers are usually pretty good. However the provider I had yesterday prescribed me ipratropium for an ear infection and a stuffy nose. Isn’t this used for a runny nose which I don’t have. ( Dr. Shannon Ellis). After I found out what the meds were for I was told if I wanted a new med I’d have to speak to another provider. I did and he was the worst I’ve ever experienced on teledoc (Dr. Kevin Henderson) he did not want to prescribe another prescription and tried to argue me down and tell me I had a busted ear drum which is not true because I’ve been treated for this in the past and it was an ear ache. I told the first dr the same symptoms and he didn’t say my ear drum was busted. (Dr. Kevin Henderson) was very rude and unprofessional. Seems like he only accepted the call for the pay. ### Analysis: categories: (Providers, Providers, Providers) aspects: (Experience, Communication, Professionalism) sentiments: (negative, negative, negative) )))