Needs work
First off that I can’t just hop out of the app for one second to look at a date or photo to show the doc, without the app freaking resetting and requiring a log in is ridiculous. Fix you memory issues, it should not lose everything just because you switch to another app. Ridiculous!, , Second WHY CANT WE MAKE CHANGES TO OUR INSURANCE INFO?!?! I couldn’t find my teledoc card so I had to attempt to find my healthcare provider from the absolutely jumbled mess of a list of providers. No order, nothing by state, just a random awful mess of providers with vague names. Then I found my teledoc card and ID and attempted to update my healthcare info and LO AND BEHOLD IT IS LOCKED. I call tech support and she’s like yeah, sorry we get that a lot. Then freaking FIX it. There’s NO reason to not be able to update this information without making a brand new account. FIX THESE SLOPPY MISTAKES.
App, App, App, App, App
Memory, Insurance, Healthcare Provider List, Tech Support, Account Creation
Negative, Negative, Negative, Negative, Negative
App - Memory - Negative, App - Insurance - Negative, App - Healthcare Provider List - Negative, App - Tech Support - Negative, App - Account Creation - Negative
### USER: Needs work: First off that I can’t just hop out of the app for one second to look at a date or photo to show the doc, without the app freaking resetting and requiring a log in is ridiculous. Fix you memory issues, it should not lose everything just because you switch to another app. Ridiculous!, , Second WHY CANT WE MAKE CHANGES TO OUR INSURANCE INFO?!?! I couldn’t find my teledoc card so I had to attempt to find my healthcare provider from the absolutely jumbled mess of a list of providers. No order, nothing by state, just a random awful mess of providers with vague names. Then I found my teledoc card and ID and attempted to update my healthcare info and LO AND BEHOLD IT IS LOCKED. I call tech support and she’s like yeah, sorry we get that a lot. Then freaking FIX it. There’s NO reason to not be able to update this information without making a brand new account. FIX THESE SLOPPY MISTAKES. ### ASSISTANT: App - Memory - Negative, App - Insurance - Negative, App - Healthcare Provider List - Negative, App - Tech Support - Negative, App - Account Creation - Negative )))
### Review: title: Needs work, content: First off that I can’t just hop out of the app for one second to look at a date or photo to show the doc, without the app freaking resetting and requiring a log in is ridiculous. Fix you memory issues, it should not lose everything just because you switch to another app. Ridiculous!, , Second WHY CANT WE MAKE CHANGES TO OUR INSURANCE INFO?!?! I couldn’t find my teledoc card so I had to attempt to find my healthcare provider from the absolutely jumbled mess of a list of providers. No order, nothing by state, just a random awful mess of providers with vague names. Then I found my teledoc card and ID and attempted to update my healthcare info and LO AND BEHOLD IT IS LOCKED. I call tech support and she’s like yeah, sorry we get that a lot. Then freaking FIX it. There’s NO reason to not be able to update this information without making a brand new account. FIX THESE SLOPPY MISTAKES. ### Analysis: categories: App, App, App, App, App, aspects: Memory, Insurance, Healthcare Provider List, Tech Support, Account Creation, sentiments: Negative, Negative, Negative, Negative, Negative )))
### Review: title: Needs work, content: First off that I can’t just hop out of the app for one second to look at a date or photo to show the doc, without the app freaking resetting and requiring a log in is ridiculous. Fix you memory issues, it should not lose everything just because you switch to another app. Ridiculous!, , Second WHY CANT WE MAKE CHANGES TO OUR INSURANCE INFO?!?! I couldn’t find my teledoc card so I had to attempt to find my healthcare provider from the absolutely jumbled mess of a list of providers. No order, nothing by state, just a random awful mess of providers with vague names. Then I found my teledoc card and ID and attempted to update my healthcare info and LO AND BEHOLD IT IS LOCKED. I call tech support and she’s like yeah, sorry we get that a lot. Then freaking FIX it. There’s NO reason to not be able to update this information without making a brand new account. FIX THESE SLOPPY MISTAKES. ### Analysis: categories: (App, App, App, App, App) aspects: (Memory, Insurance, Healthcare Provider List, Tech Support, Account Creation) sentiments: (Negative, Negative, Negative, Negative, Negative) )))