Phone call is the way
In recently reviewed the app with 1 star only  because it took 3 day for a video call that never happened. Apologies and cancellations because of this pandemia and the long wait. , I just change the way of the visit and made it thru a phone call and it was almost instant call. Not even 5 minutes. Dr Thomas was respectfully and took time to listen to me and  diagnose after all the pictures and symptoms  a Streptococcus throat. Medication is been processed in my pharmacy and that is the reason I will update to 5 start. THANK YOU
Communication, Communication, Communication, Empathy, Diagnosis, Diagnosis
Phone call, Video call, Phone call, Listening, Diagnosis, Medication
positive, negative, positive, positive, positive, positive
Communication - Phone call - positive, Communication - Video call - negative, Communication - Phone call - positive, Empathy - Listening - positive, Diagnosis - Diagnosis - positive, Diagnosis - Medication - positive
### USER: Phone call is the way: In recently reviewed the app with 1 star only  because it took 3 day for a video call that never happened. Apologies and cancellations because of this pandemia and the long wait. , I just change the way of the visit and made it thru a phone call and it was almost instant call. Not even 5 minutes. Dr Thomas was respectfully and took time to listen to me and  diagnose after all the pictures and symptoms  a Streptococcus throat. Medication is been processed in my pharmacy and that is the reason I will update to 5 start. THANK YOU ### ASSISTANT: Communication - Phone call - positive, Communication - Video call - negative, Communication - Phone call - positive, Empathy - Listening - positive, Diagnosis - Diagnosis - positive, Diagnosis - Medication - positive )))
### Review: title: Phone call is the way, content: In recently reviewed the app with 1 star only  because it took 3 day for a video call that never happened. Apologies and cancellations because of this pandemia and the long wait. , I just change the way of the visit and made it thru a phone call and it was almost instant call. Not even 5 minutes. Dr Thomas was respectfully and took time to listen to me and  diagnose after all the pictures and symptoms  a Streptococcus throat. Medication is been processed in my pharmacy and that is the reason I will update to 5 start. THANK YOU ### Analysis: categories: Communication, Communication, Communication, Empathy, Diagnosis, Diagnosis, aspects: Phone call, Video call, Phone call, Listening, Diagnosis, Medication, sentiments: positive, negative, positive, positive, positive, positive )))
### Review: title: Phone call is the way, content: In recently reviewed the app with 1 star only  because it took 3 day for a video call that never happened. Apologies and cancellations because of this pandemia and the long wait. , I just change the way of the visit and made it thru a phone call and it was almost instant call. Not even 5 minutes. Dr Thomas was respectfully and took time to listen to me and  diagnose after all the pictures and symptoms  a Streptococcus throat. Medication is been processed in my pharmacy and that is the reason I will update to 5 start. THANK YOU ### Analysis: categories: (Communication, Communication, Communication, Empathy, Diagnosis, Diagnosis) aspects: (Phone call, Video call, Phone call, Listening, Diagnosis, Medication) sentiments: (positive, negative, positive, positive, positive, positive) )))