App is fine…Services are terrible
First and foremost, the app itself is fine (works as advertised). HOWEVER…Good luck making appointments and getting services.  9 times out of 10 myself (and others if you read the reviews) will make and confirm an appointment, then 2-3 days after making the appointment the provider will cancel (or reschedule), and then it’s left up to you to find another provider and go through the process all over again. Most recently I had an appt that the app notified was re-scheduled to a later time, then the provider contacted at the original time (which I had then scheduled other things around).  VERY FRUSTRATING.  I would feel sorry for anyone needing mental health services…
App
Services
negative
App - Services - negative
### USER: App is fine…Services are terrible: First and foremost, the app itself is fine (works as advertised). HOWEVER…Good luck making appointments and getting services.  9 times out of 10 myself (and others if you read the reviews) will make and confirm an appointment, then 2-3 days after making the appointment the provider will cancel (or reschedule), and then it’s left up to you to find another provider and go through the process all over again. Most recently I had an appt that the app notified was re-scheduled to a later time, then the provider contacted at the original time (which I had then scheduled other things around).  VERY FRUSTRATING.  I would feel sorry for anyone needing mental health services… ### ASSISTANT: App - Services - negative )))
### Review: title: App is fine…Services are terrible, content: First and foremost, the app itself is fine (works as advertised). HOWEVER…Good luck making appointments and getting services.  9 times out of 10 myself (and others if you read the reviews) will make and confirm an appointment, then 2-3 days after making the appointment the provider will cancel (or reschedule), and then it’s left up to you to find another provider and go through the process all over again. Most recently I had an appt that the app notified was re-scheduled to a later time, then the provider contacted at the original time (which I had then scheduled other things around).  VERY FRUSTRATING.  I would feel sorry for anyone needing mental health services… ### Analysis: categories: App, aspects: Services, sentiments: negative )))
### Review: title: App is fine…Services are terrible, content: First and foremost, the app itself is fine (works as advertised). HOWEVER…Good luck making appointments and getting services.  9 times out of 10 myself (and others if you read the reviews) will make and confirm an appointment, then 2-3 days after making the appointment the provider will cancel (or reschedule), and then it’s left up to you to find another provider and go through the process all over again. Most recently I had an appt that the app notified was re-scheduled to a later time, then the provider contacted at the original time (which I had then scheduled other things around).  VERY FRUSTRATING.  I would feel sorry for anyone needing mental health services… ### Analysis: categories: (App) aspects: (Services) sentiments: (negative) )))