2 positive visits!
I have used this service twice. Both times the physicians got back with me promptly.  Both times I was out of town and hoped it would be easier than going to an urgent care. I wasn’t disappointed.  First visit by phone for a sinus infection. She gave me information my regular family Dr never told me about taking Sudafed with medication I was already on. She was very pleasant and answered all of my questions. Second visit was with dermatologist as I needed a refill and I couldn’t meet with my regular Dr. He got back to me almost immediately and with the photos I provided he refilled my prescription and was very nice in his correspondence. This service definitely is helpful when you just can’t get in with your regular family physician.
Medical Service, Medical Service, Medical Service, Medical Service, Medical Service
Responsiveness, Information Provided, Communication, Appointment Availability, Physician Personalization
positive, positive, positive, positive, positive
Medical Service - Responsiveness - positive, Medical Service - Information Provided - positive, Medical Service - Communication - positive, Medical Service - Appointment Availability - positive, Medical Service - Physician Personalization - positive
### USER: 2 positive visits!: I have used this service twice. Both times the physicians got back with me promptly.  Both times I was out of town and hoped it would be easier than going to an urgent care. I wasn’t disappointed.  First visit by phone for a sinus infection. She gave me information my regular family Dr never told me about taking Sudafed with medication I was already on. She was very pleasant and answered all of my questions. Second visit was with dermatologist as I needed a refill and I couldn’t meet with my regular Dr. He got back to me almost immediately and with the photos I provided he refilled my prescription and was very nice in his correspondence. This service definitely is helpful when you just can’t get in with your regular family physician. ### ASSISTANT: Medical Service - Responsiveness - positive, Medical Service - Information Provided - positive, Medical Service - Communication - positive, Medical Service - Appointment Availability - positive, Medical Service - Physician Personalization - positive )))
### Review: title: 2 positive visits!, content: I have used this service twice. Both times the physicians got back with me promptly.  Both times I was out of town and hoped it would be easier than going to an urgent care. I wasn’t disappointed.  First visit by phone for a sinus infection. She gave me information my regular family Dr never told me about taking Sudafed with medication I was already on. She was very pleasant and answered all of my questions. Second visit was with dermatologist as I needed a refill and I couldn’t meet with my regular Dr. He got back to me almost immediately and with the photos I provided he refilled my prescription and was very nice in his correspondence. This service definitely is helpful when you just can’t get in with your regular family physician. ### Analysis: categories: Medical Service, Medical Service, Medical Service, Medical Service, Medical Service, aspects: Responsiveness, Information Provided, Communication, Appointment Availability, Physician Personalization, sentiments: positive, positive, positive, positive, positive )))
### Review: title: 2 positive visits!, content: I have used this service twice. Both times the physicians got back with me promptly.  Both times I was out of town and hoped it would be easier than going to an urgent care. I wasn’t disappointed.  First visit by phone for a sinus infection. She gave me information my regular family Dr never told me about taking Sudafed with medication I was already on. She was very pleasant and answered all of my questions. Second visit was with dermatologist as I needed a refill and I couldn’t meet with my regular Dr. He got back to me almost immediately and with the photos I provided he refilled my prescription and was very nice in his correspondence. This service definitely is helpful when you just can’t get in with your regular family physician. ### Analysis: categories: (Medical Service, Medical Service, Medical Service, Medical Service, Medical Service) aspects: (Responsiveness, Information Provided, Communication, Appointment Availability, Physician Personalization) sentiments: (positive, positive, positive, positive, positive) )))