Stressed
Imagine feeling suicidal and depressed and all walls closing in on you and all you want to do is try to claw your way out of the darkness so you say, let me look for a therapist on teladoc and no matter what you do, it won’t let you create an account, it won’t let you reset your password, it won’t let you answer your security questions. So is this a sign? Do I just not bother trying? Do I turn to the suicide hotline that is going to tell me I need therapy? Oh but wait then I’d actually have to leave my home to try and go talk to someone when I can barely leave my bed to get up for work. Maybe it is a sign for me to stop trying. I don’t want to call the customer service line. I just wanted to get into my account but all things happen for a reason so I’ll just take this as a sign.
App experience
account creation
negative
App experience - account creation - negative
### USER: Stressed: Imagine feeling suicidal and depressed and all walls closing in on you and all you want to do is try to claw your way out of the darkness so you say, let me look for a therapist on teladoc and no matter what you do, it won’t let you create an account, it won’t let you reset your password, it won’t let you answer your security questions. So is this a sign? Do I just not bother trying? Do I turn to the suicide hotline that is going to tell me I need therapy? Oh but wait then I’d actually have to leave my home to try and go talk to someone when I can barely leave my bed to get up for work. Maybe it is a sign for me to stop trying. I don’t want to call the customer service line. I just wanted to get into my account but all things happen for a reason so I’ll just take this as a sign. ### ASSISTANT: App experience - account creation - negative )))
### Review: title: Stressed, content: Imagine feeling suicidal and depressed and all walls closing in on you and all you want to do is try to claw your way out of the darkness so you say, let me look for a therapist on teladoc and no matter what you do, it won’t let you create an account, it won’t let you reset your password, it won’t let you answer your security questions. So is this a sign? Do I just not bother trying? Do I turn to the suicide hotline that is going to tell me I need therapy? Oh but wait then I’d actually have to leave my home to try and go talk to someone when I can barely leave my bed to get up for work. Maybe it is a sign for me to stop trying. I don’t want to call the customer service line. I just wanted to get into my account but all things happen for a reason so I’ll just take this as a sign. ### Analysis: categories: App experience, aspects: account creation, sentiments: negative )))
### Review: title: Stressed, content: Imagine feeling suicidal and depressed and all walls closing in on you and all you want to do is try to claw your way out of the darkness so you say, let me look for a therapist on teladoc and no matter what you do, it won’t let you create an account, it won’t let you reset your password, it won’t let you answer your security questions. So is this a sign? Do I just not bother trying? Do I turn to the suicide hotline that is going to tell me I need therapy? Oh but wait then I’d actually have to leave my home to try and go talk to someone when I can barely leave my bed to get up for work. Maybe it is a sign for me to stop trying. I don’t want to call the customer service line. I just wanted to get into my account but all things happen for a reason so I’ll just take this as a sign. ### Analysis: categories: (App experience) aspects: (account creation) sentiments: (negative) )))