Great, with hiccups.
As far as the providers, I have had really great experiences and not so great ones. It can be a hit or miss for sure, just like in person care. Why can’t I message my doctor in between visits? Especially ones that prescribe medicine. The app itself needs some work. It needs to be able to support mobile horizontal mode. I am not sure everyone experiences search complications, but at least my search function needs improvement, the filters and ‘help finding provider’ questions are less than ideal, they don’t really organize things any differently. For all its hiccups, in this time of fractured health care it surely is filling gaps and I am grateful.
App, App, App, App, App
Usability, Features, Support, Search, Value
Negative, Negative, Negative, Negative, Positive
App - Usability - Negative, App - Features - Negative, App - Support - Negative, App - Search - Negative, App - Value - Positive
### USER: Great, with hiccups.: As far as the providers, I have had really great experiences and not so great ones. It can be a hit or miss for sure, just like in person care. Why can’t I message my doctor in between visits? Especially ones that prescribe medicine. The app itself needs some work. It needs to be able to support mobile horizontal mode. I am not sure everyone experiences search complications, but at least my search function needs improvement, the filters and ‘help finding provider’ questions are less than ideal, they don’t really organize things any differently. For all its hiccups, in this time of fractured health care it surely is filling gaps and I am grateful. ### ASSISTANT: App - Usability - Negative, App - Features - Negative, App - Support - Negative, App - Search - Negative, App - Value - Positive )))
### Review: title: Great, with hiccups., content: As far as the providers, I have had really great experiences and not so great ones. It can be a hit or miss for sure, just like in person care. Why can’t I message my doctor in between visits? Especially ones that prescribe medicine. The app itself needs some work. It needs to be able to support mobile horizontal mode. I am not sure everyone experiences search complications, but at least my search function needs improvement, the filters and ‘help finding provider’ questions are less than ideal, they don’t really organize things any differently. For all its hiccups, in this time of fractured health care it surely is filling gaps and I am grateful. ### Analysis: categories: App, App, App, App, App, aspects: Usability, Features, Support, Search, Value, sentiments: Negative, Negative, Negative, Negative, Positive )))
### Review: title: Great, with hiccups., content: As far as the providers, I have had really great experiences and not so great ones. It can be a hit or miss for sure, just like in person care. Why can’t I message my doctor in between visits? Especially ones that prescribe medicine. The app itself needs some work. It needs to be able to support mobile horizontal mode. I am not sure everyone experiences search complications, but at least my search function needs improvement, the filters and ‘help finding provider’ questions are less than ideal, they don’t really organize things any differently. For all its hiccups, in this time of fractured health care it surely is filling gaps and I am grateful. ### Analysis: categories: (App, App, App, App, App) aspects: (Usability, Features, Support, Search, Value) sentiments: (Negative, Negative, Negative, Negative, Positive) )))