Good Doctors, Glitchy App
Updating review. Going down from 3 stars to 1 because as of the most recent update, every time I try to open the app, it crashes. , , I’m fine with the service I receive on Teladoc. But the app takes forever to refresh. Taking certain actions, like a health survey, does not let you return back to the home page without first making you reset the entire app. And I keep having to re-input my phone number into the contact info because every couple days the app switches it back to my work number and starts trying to send reminder messages to it. Talking to the app support people and having them update my phone number did not help. It still switched back days later. Please fix these bugs.
App, App, App, App
Crashes, Speed, Interface, Phone Number
negative, negative, negative, negative
App - Crashes - negative, App - Speed - negative, App - Interface - negative, App - Phone Number - negative
### USER: Good Doctors, Glitchy App: Updating review. Going down from 3 stars to 1 because as of the most recent update, every time I try to open the app, it crashes. , , I’m fine with the service I receive on Teladoc. But the app takes forever to refresh. Taking certain actions, like a health survey, does not let you return back to the home page without first making you reset the entire app. And I keep having to re-input my phone number into the contact info because every couple days the app switches it back to my work number and starts trying to send reminder messages to it. Talking to the app support people and having them update my phone number did not help. It still switched back days later. Please fix these bugs. ### ASSISTANT: App - Crashes - negative, App - Speed - negative, App - Interface - negative, App - Phone Number - negative )))
### Review: title: Good Doctors, Glitchy App, content: Updating review. Going down from 3 stars to 1 because as of the most recent update, every time I try to open the app, it crashes. , , I’m fine with the service I receive on Teladoc. But the app takes forever to refresh. Taking certain actions, like a health survey, does not let you return back to the home page without first making you reset the entire app. And I keep having to re-input my phone number into the contact info because every couple days the app switches it back to my work number and starts trying to send reminder messages to it. Talking to the app support people and having them update my phone number did not help. It still switched back days later. Please fix these bugs. ### Analysis: categories: App, App, App, App, aspects: Crashes, Speed, Interface, Phone Number, sentiments: negative, negative, negative, negative )))
### Review: title: Good Doctors, Glitchy App, content: Updating review. Going down from 3 stars to 1 because as of the most recent update, every time I try to open the app, it crashes. , , I’m fine with the service I receive on Teladoc. But the app takes forever to refresh. Taking certain actions, like a health survey, does not let you return back to the home page without first making you reset the entire app. And I keep having to re-input my phone number into the contact info because every couple days the app switches it back to my work number and starts trying to send reminder messages to it. Talking to the app support people and having them update my phone number did not help. It still switched back days later. Please fix these bugs. ### Analysis: categories: (App, App, App, App) aspects: (Crashes, Speed, Interface, Phone Number) sentiments: (negative, negative, negative, negative) )))