A buggy, unusable mess
So it’s been a year of trying to use Teladoc. And it’s been rough. The app times out half the time when trying to do anything. You would think they would have addressed that at some point. Scheduling appointments is still a major fight. As is confirming any appointment since the app will again time out. While you can have the provider just call your phone number to avoid the in app video crap, you have to use the scheduling function in app. And you can’t really message a provider outside of an appointment request so there is no real way to explain what you are trying to even schedule. , , My insurance has been providing these appointments for free, however the app is so bad I’m now going back to non-Teladoc telahealth appointments just to get away from this disaster. An app so bad, I’m paying to go elsewhere is never a good sign.
App Functionality, App Functionality, App Functionality, App Functionality, App Functionality
Scheduling, Connectivity, In-app Messaging, Appointment Confirmation, Video Call
negative, negative, negative, negative, negative
App Functionality - Scheduling - negative, App Functionality - Connectivity - negative, App Functionality - In-app Messaging - negative, App Functionality - Appointment Confirmation - negative, App Functionality - Video Call - negative
### USER: A buggy, unusable mess: So it’s been a year of trying to use Teladoc. And it’s been rough. The app times out half the time when trying to do anything. You would think they would have addressed that at some point. Scheduling appointments is still a major fight. As is confirming any appointment since the app will again time out. While you can have the provider just call your phone number to avoid the in app video crap, you have to use the scheduling function in app. And you can’t really message a provider outside of an appointment request so there is no real way to explain what you are trying to even schedule. , , My insurance has been providing these appointments for free, however the app is so bad I’m now going back to non-Teladoc telahealth appointments just to get away from this disaster. An app so bad, I’m paying to go elsewhere is never a good sign. ### ASSISTANT: App Functionality - Scheduling - negative, App Functionality - Connectivity - negative, App Functionality - In-app Messaging - negative, App Functionality - Appointment Confirmation - negative, App Functionality - Video Call - negative )))
### Review: title: A buggy, unusable mess, content: So it’s been a year of trying to use Teladoc. And it’s been rough. The app times out half the time when trying to do anything. You would think they would have addressed that at some point. Scheduling appointments is still a major fight. As is confirming any appointment since the app will again time out. While you can have the provider just call your phone number to avoid the in app video crap, you have to use the scheduling function in app. And you can’t really message a provider outside of an appointment request so there is no real way to explain what you are trying to even schedule. , , My insurance has been providing these appointments for free, however the app is so bad I’m now going back to non-Teladoc telahealth appointments just to get away from this disaster. An app so bad, I’m paying to go elsewhere is never a good sign. ### Analysis: categories: App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, aspects: Scheduling, Connectivity, In-app Messaging, Appointment Confirmation, Video Call, sentiments: negative, negative, negative, negative, negative )))
### Review: title: A buggy, unusable mess, content: So it’s been a year of trying to use Teladoc. And it’s been rough. The app times out half the time when trying to do anything. You would think they would have addressed that at some point. Scheduling appointments is still a major fight. As is confirming any appointment since the app will again time out. While you can have the provider just call your phone number to avoid the in app video crap, you have to use the scheduling function in app. And you can’t really message a provider outside of an appointment request so there is no real way to explain what you are trying to even schedule. , , My insurance has been providing these appointments for free, however the app is so bad I’m now going back to non-Teladoc telahealth appointments just to get away from this disaster. An app so bad, I’m paying to go elsewhere is never a good sign. ### Analysis: categories: (App Functionality, App Functionality, App Functionality, App Functionality, App Functionality) aspects: (Scheduling, Connectivity, In-app Messaging, Appointment Confirmation, Video Call) sentiments: (negative, negative, negative, negative, negative) )))