Worst service ever
I have been trying to be seen since last night. I was cancelled twice. Each time I was at my cell phone. I called the help Center who scheduled a call via my land line. I reviewed all call blocking options. Got a call 49 minutes past my scheduled visit via robot who said press 1 if you want to talk to the doctor. I pressed one and was told it was an invalid answer and hung up. I got a text asking if I still want to speak with DR CLay I text Y for yes. My phone rang and asked if I wanted to talk with the DR. Press one I did and was told it was an invalid answer. I then got a text my visit was cancelled for the third time. Next I was told we could do a video in  2 hours later which meant I had spent 12 hours trying to get help.
Service, Service, Service, Service
Appointment scheduling, Help Center, Call blocking options, Doctor communication
negative, negative, negative, negative
Service - Appointment scheduling - negative, Service - Help Center - negative, Service - Call blocking options - negative, Service - Doctor communication - negative
### USER: Worst service ever: I have been trying to be seen since last night. I was cancelled twice. Each time I was at my cell phone. I called the help Center who scheduled a call via my land line. I reviewed all call blocking options. Got a call 49 minutes past my scheduled visit via robot who said press 1 if you want to talk to the doctor. I pressed one and was told it was an invalid answer and hung up. I got a text asking if I still want to speak with DR CLay I text Y for yes. My phone rang and asked if I wanted to talk with the DR. Press one I did and was told it was an invalid answer. I then got a text my visit was cancelled for the third time. Next I was told we could do a video in  2 hours later which meant I had spent 12 hours trying to get help. ### ASSISTANT: Service - Appointment scheduling - negative, Service - Help Center - negative, Service - Call blocking options - negative, Service - Doctor communication - negative )))
### Review: title: Worst service ever, content: I have been trying to be seen since last night. I was cancelled twice. Each time I was at my cell phone. I called the help Center who scheduled a call via my land line. I reviewed all call blocking options. Got a call 49 minutes past my scheduled visit via robot who said press 1 if you want to talk to the doctor. I pressed one and was told it was an invalid answer and hung up. I got a text asking if I still want to speak with DR CLay I text Y for yes. My phone rang and asked if I wanted to talk with the DR. Press one I did and was told it was an invalid answer. I then got a text my visit was cancelled for the third time. Next I was told we could do a video in  2 hours later which meant I had spent 12 hours trying to get help. ### Analysis: categories: Service, Service, Service, Service, aspects: Appointment scheduling, Help Center, Call blocking options, Doctor communication, sentiments: negative, negative, negative, negative )))
### Review: title: Worst service ever, content: I have been trying to be seen since last night. I was cancelled twice. Each time I was at my cell phone. I called the help Center who scheduled a call via my land line. I reviewed all call blocking options. Got a call 49 minutes past my scheduled visit via robot who said press 1 if you want to talk to the doctor. I pressed one and was told it was an invalid answer and hung up. I got a text asking if I still want to speak with DR CLay I text Y for yes. My phone rang and asked if I wanted to talk with the DR. Press one I did and was told it was an invalid answer. I then got a text my visit was cancelled for the third time. Next I was told we could do a video in  2 hours later which meant I had spent 12 hours trying to get help. ### Analysis: categories: (Service, Service, Service, Service) aspects: (Appointment scheduling, Help Center, Call blocking options, Doctor communication) sentiments: (negative, negative, negative, negative) )))