Never have I ever been treated so POORLY
I have never been treated so poorly after paying for my consult I was prescribed the wrong medication forced to wait over two hrs for a response as to when they would be able to fix my prescription they let me know they’d have to reach out to the same doctor after waiting over 2hrs without any response I called I’m upset and had to give my story all over again to be given the same answer i don’t know what’s going on and don’t know when it will be fixed all I can say is there is a note saying we are waiting on the doctor I let the rep know I was in pain and refused to wait if they could simply schedule another doctor to call me so they could write the prescription the rep tells me that wouldn’t be possible I would have to pay for another consult even though it was THEIR doctors ERROR not the pharmacy not mine not anyone else but THEIR doctor so finally I speak with someone who lets me know they’d set up another appointment so that a doctor could speak with me it is now 8:15pm and I still don’t have my medication I’m still in pain and I am still waiting to even get an answer as to when someone will GIVE ME AN ANSWER!
Experience, Communication, Experience, Experience
Service, Response time, Error handling, Customer support
Negative, Negative, Negative, Negative
Experience - Service - Negative, Communication - Response time - Negative, Experience - Error handling - Negative, Experience - Customer support - Negative
### USER: Never have I ever been treated so POORLY: I have never been treated so poorly after paying for my consult I was prescribed the wrong medication forced to wait over two hrs for a response as to when they would be able to fix my prescription they let me know they’d have to reach out to the same doctor after waiting over 2hrs without any response I called I’m upset and had to give my story all over again to be given the same answer i don’t know what’s going on and don’t know when it will be fixed all I can say is there is a note saying we are waiting on the doctor I let the rep know I was in pain and refused to wait if they could simply schedule another doctor to call me so they could write the prescription the rep tells me that wouldn’t be possible I would have to pay for another consult even though it was THEIR doctors ERROR not the pharmacy not mine not anyone else but THEIR doctor so finally I speak with someone who lets me know they’d set up another appointment so that a doctor could speak with me it is now 8:15pm and I still don’t have my medication I’m still in pain and I am still waiting to even get an answer as to when someone will GIVE ME AN ANSWER! ### ASSISTANT: Experience - Service - Negative, Communication - Response time - Negative, Experience - Error handling - Negative, Experience - Customer support - Negative )))
### Review: title: Never have I ever been treated so POORLY, content: I have never been treated so poorly after paying for my consult I was prescribed the wrong medication forced to wait over two hrs for a response as to when they would be able to fix my prescription they let me know they’d have to reach out to the same doctor after waiting over 2hrs without any response I called I’m upset and had to give my story all over again to be given the same answer i don’t know what’s going on and don’t know when it will be fixed all I can say is there is a note saying we are waiting on the doctor I let the rep know I was in pain and refused to wait if they could simply schedule another doctor to call me so they could write the prescription the rep tells me that wouldn’t be possible I would have to pay for another consult even though it was THEIR doctors ERROR not the pharmacy not mine not anyone else but THEIR doctor so finally I speak with someone who lets me know they’d set up another appointment so that a doctor could speak with me it is now 8:15pm and I still don’t have my medication I’m still in pain and I am still waiting to even get an answer as to when someone will GIVE ME AN ANSWER! ### Analysis: categories: Experience, Communication, Experience, Experience, aspects: Service, Response time, Error handling, Customer support, sentiments: Negative, Negative, Negative, Negative )))
### Review: title: Never have I ever been treated so POORLY, content: I have never been treated so poorly after paying for my consult I was prescribed the wrong medication forced to wait over two hrs for a response as to when they would be able to fix my prescription they let me know they’d have to reach out to the same doctor after waiting over 2hrs without any response I called I’m upset and had to give my story all over again to be given the same answer i don’t know what’s going on and don’t know when it will be fixed all I can say is there is a note saying we are waiting on the doctor I let the rep know I was in pain and refused to wait if they could simply schedule another doctor to call me so they could write the prescription the rep tells me that wouldn’t be possible I would have to pay for another consult even though it was THEIR doctors ERROR not the pharmacy not mine not anyone else but THEIR doctor so finally I speak with someone who lets me know they’d set up another appointment so that a doctor could speak with me it is now 8:15pm and I still don’t have my medication I’m still in pain and I am still waiting to even get an answer as to when someone will GIVE ME AN ANSWER! ### Analysis: categories: (Experience, Communication, Experience, Experience) aspects: (Service, Response time, Error handling, Customer support) sentiments: (Negative, Negative, Negative, Negative) )))