Waste of time
I don’t understand why it’s so difficult to schedule an appt for mental health. They give you dates and times to choose to see if the doctor will accept. They DECLINE every time! They should instead have the times and dates an appt is available. I’ve tried time and time again to schedule an appt and I’m so frustrated with this service. You can’t talk to anyone about scheduling an appt for mental health that all has to be done on the app according to the last representative I spoke with. Not to mention the first time I scheduled the doctor sent a message to find another provider but then I get another message from the app saying I missed my appt. I don’t understand why it’s so difficult to get mental health help. I had really high hopes for this app but sadly it’s not there. I can’t say anything about the other services since I haven’t tried them.
Scheduling, Scheduling, Communication, Efficacy, Overall
Appointment Availability, Appointment Process, Appointment Communication, Mental Health Support, Service Expectations
Negative, Negative, Negative, Negative, Negative
Scheduling - Appointment Availability - Negative, Scheduling - Appointment Process - Negative, Communication - Appointment Communication - Negative, Efficacy - Mental Health Support - Negative, Overall - Service Expectations - Negative
### USER: Waste of time: I don’t understand why it’s so difficult to schedule an appt for mental health. They give you dates and times to choose to see if the doctor will accept. They DECLINE every time! They should instead have the times and dates an appt is available. I’ve tried time and time again to schedule an appt and I’m so frustrated with this service. You can’t talk to anyone about scheduling an appt for mental health that all has to be done on the app according to the last representative I spoke with. Not to mention the first time I scheduled the doctor sent a message to find another provider but then I get another message from the app saying I missed my appt. I don’t understand why it’s so difficult to get mental health help. I had really high hopes for this app but sadly it’s not there. I can’t say anything about the other services since I haven’t tried them. ### ASSISTANT: Scheduling - Appointment Availability - Negative, Scheduling - Appointment Process - Negative, Communication - Appointment Communication - Negative, Efficacy - Mental Health Support - Negative, Overall - Service Expectations - Negative )))
### Review: title: Waste of time, content: I don’t understand why it’s so difficult to schedule an appt for mental health. They give you dates and times to choose to see if the doctor will accept. They DECLINE every time! They should instead have the times and dates an appt is available. I’ve tried time and time again to schedule an appt and I’m so frustrated with this service. You can’t talk to anyone about scheduling an appt for mental health that all has to be done on the app according to the last representative I spoke with. Not to mention the first time I scheduled the doctor sent a message to find another provider but then I get another message from the app saying I missed my appt. I don’t understand why it’s so difficult to get mental health help. I had really high hopes for this app but sadly it’s not there. I can’t say anything about the other services since I haven’t tried them. ### Analysis: categories: Scheduling, Scheduling, Communication, Efficacy, Overall, aspects: Appointment Availability, Appointment Process, Appointment Communication, Mental Health Support, Service Expectations, sentiments: Negative, Negative, Negative, Negative, Negative )))
### Review: title: Waste of time, content: I don’t understand why it’s so difficult to schedule an appt for mental health. They give you dates and times to choose to see if the doctor will accept. They DECLINE every time! They should instead have the times and dates an appt is available. I’ve tried time and time again to schedule an appt and I’m so frustrated with this service. You can’t talk to anyone about scheduling an appt for mental health that all has to be done on the app according to the last representative I spoke with. Not to mention the first time I scheduled the doctor sent a message to find another provider but then I get another message from the app saying I missed my appt. I don’t understand why it’s so difficult to get mental health help. I had really high hopes for this app but sadly it’s not there. I can’t say anything about the other services since I haven’t tried them. ### Analysis: categories: (Scheduling, Scheduling, Communication, Efficacy, Overall) aspects: (Appointment Availability, Appointment Process, Appointment Communication, Mental Health Support, Service Expectations) sentiments: (Negative, Negative, Negative, Negative, Negative) )))