Horrendous service and unprofessional!!
Do NOT waste your time! If I could give zero stars I would. It doesn’t matter the severity of your situation. They are extremely unprofessional. I have tried to use them multiple times for completely different situations/conditions and they were completely useless. (Over the span of several years)They cancel your scheduled appointments at the last possible second. (I’m not over exaggerating) this last time, they immediately called me but I was on hold on a phone call for OVER an hour and 20 mins. I was emailing, texting and calling while they were trying to cancel my appointment, the reason being that they couldn’t reach me, WHILE I was waiting on hold the whole time from the number they called me on! Then the actual doctor spoke to me, I promise you, under 4 mins. I can provide screenshots of everything. I have strep, because I took my son into urgent care earlier this week and got it from him. He didn’t even proscribe me anything! He told me the reason of my throat swelling (making it difficult to breathe) and pustules, and what looked like fish eggs in my throat is due to my runny nose…I hung up at this point. What a joke! Wasted my whole day! The whole institution! EVERY TIME I’ve given them a chance! This was just the final straw. I will NEVER give them another chance. 3 strikes. Going to urgent care is worth the effort and money. Don’t waste any of your resources with anything linked to this institution!
Institution, Institution, Institution, Institution, Institution, Institution, Institution
Service, Professionalism, Appointments, Communication, Timeliness, Doctor, Diagnosis
Negative, Negative, Negative, Negative, Negative, Negative, Negative
Institution - Service - Negative, Institution - Professionalism - Negative, Institution - Appointments - Negative, Institution - Communication - Negative, Institution - Timeliness - Negative, Institution - Doctor - Negative, Institution - Diagnosis - Negative
### USER: Horrendous service and unprofessional!!: Do NOT waste your time! If I could give zero stars I would. It doesn’t matter the severity of your situation. They are extremely unprofessional. I have tried to use them multiple times for completely different situations/conditions and they were completely useless. (Over the span of several years)They cancel your scheduled appointments at the last possible second. (I’m not over exaggerating) this last time, they immediately called me but I was on hold on a phone call for OVER an hour and 20 mins. I was emailing, texting and calling while they were trying to cancel my appointment, the reason being that they couldn’t reach me, WHILE I was waiting on hold the whole time from the number they called me on! Then the actual doctor spoke to me, I promise you, under 4 mins. I can provide screenshots of everything. I have strep, because I took my son into urgent care earlier this week and got it from him. He didn’t even proscribe me anything! He told me the reason of my throat swelling (making it difficult to breathe) and pustules, and what looked like fish eggs in my throat is due to my runny nose…I hung up at this point. What a joke! Wasted my whole day! The whole institution! EVERY TIME I’ve given them a chance! This was just the final straw. I will NEVER give them another chance. 3 strikes. Going to urgent care is worth the effort and money. Don’t waste any of your resources with anything linked to this institution! ### ASSISTANT: Institution - Service - Negative, Institution - Professionalism - Negative, Institution - Appointments - Negative, Institution - Communication - Negative, Institution - Timeliness - Negative, Institution - Doctor - Negative, Institution - Diagnosis - Negative )))
### Review: title: Horrendous service and unprofessional!!, content: Do NOT waste your time! If I could give zero stars I would. It doesn’t matter the severity of your situation. They are extremely unprofessional. I have tried to use them multiple times for completely different situations/conditions and they were completely useless. (Over the span of several years)They cancel your scheduled appointments at the last possible second. (I’m not over exaggerating) this last time, they immediately called me but I was on hold on a phone call for OVER an hour and 20 mins. I was emailing, texting and calling while they were trying to cancel my appointment, the reason being that they couldn’t reach me, WHILE I was waiting on hold the whole time from the number they called me on! Then the actual doctor spoke to me, I promise you, under 4 mins. I can provide screenshots of everything. I have strep, because I took my son into urgent care earlier this week and got it from him. He didn’t even proscribe me anything! He told me the reason of my throat swelling (making it difficult to breathe) and pustules, and what looked like fish eggs in my throat is due to my runny nose…I hung up at this point. What a joke! Wasted my whole day! The whole institution! EVERY TIME I’ve given them a chance! This was just the final straw. I will NEVER give them another chance. 3 strikes. Going to urgent care is worth the effort and money. Don’t waste any of your resources with anything linked to this institution! ### Analysis: categories: Institution, Institution, Institution, Institution, Institution, Institution, Institution, aspects: Service, Professionalism, Appointments, Communication, Timeliness, Doctor, Diagnosis, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative )))
### Review: title: Horrendous service and unprofessional!!, content: Do NOT waste your time! If I could give zero stars I would. It doesn’t matter the severity of your situation. They are extremely unprofessional. I have tried to use them multiple times for completely different situations/conditions and they were completely useless. (Over the span of several years)They cancel your scheduled appointments at the last possible second. (I’m not over exaggerating) this last time, they immediately called me but I was on hold on a phone call for OVER an hour and 20 mins. I was emailing, texting and calling while they were trying to cancel my appointment, the reason being that they couldn’t reach me, WHILE I was waiting on hold the whole time from the number they called me on! Then the actual doctor spoke to me, I promise you, under 4 mins. I can provide screenshots of everything. I have strep, because I took my son into urgent care earlier this week and got it from him. He didn’t even proscribe me anything! He told me the reason of my throat swelling (making it difficult to breathe) and pustules, and what looked like fish eggs in my throat is due to my runny nose…I hung up at this point. What a joke! Wasted my whole day! The whole institution! EVERY TIME I’ve given them a chance! This was just the final straw. I will NEVER give them another chance. 3 strikes. Going to urgent care is worth the effort and money. Don’t waste any of your resources with anything linked to this institution! ### Analysis: categories: (Institution, Institution, Institution, Institution, Institution, Institution, Institution) aspects: (Service, Professionalism, Appointments, Communication, Timeliness, Doctor, Diagnosis) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))