Excellent Service
I just used Teladoc for the first time and I am so pleased! The app was so easy to use. I asked for a phone call and received a text prior to the call, and the call came within minutes of submitting my request. The doctor was very nice and professional and introduced herself well. We discussed everything and she was able to submit a prescription to my pharmacy and gave me instructions of when I should follow up with my doctor. Very easy to use and out my mind at ease outside of normal doctor hours!
User Interface, Service, Communication, Professionalism
Usability, Efficiency, Transparency, Attitude
positive, positive, positive, positive
User Interface - Usability - positive, Service - Efficiency - positive, Communication - Transparency - positive, Professionalism - Attitude - positive
### USER: Excellent Service: I just used Teladoc for the first time and I am so pleased! The app was so easy to use. I asked for a phone call and received a text prior to the call, and the call came within minutes of submitting my request. The doctor was very nice and professional and introduced herself well. We discussed everything and she was able to submit a prescription to my pharmacy and gave me instructions of when I should follow up with my doctor. Very easy to use and out my mind at ease outside of normal doctor hours! ### ASSISTANT: User Interface - Usability - positive, Service - Efficiency - positive, Communication - Transparency - positive, Professionalism - Attitude - positive )))
### Review: title: Excellent Service, content: I just used Teladoc for the first time and I am so pleased! The app was so easy to use. I asked for a phone call and received a text prior to the call, and the call came within minutes of submitting my request. The doctor was very nice and professional and introduced herself well. We discussed everything and she was able to submit a prescription to my pharmacy and gave me instructions of when I should follow up with my doctor. Very easy to use and out my mind at ease outside of normal doctor hours! ### Analysis: categories: User Interface, Service, Communication, Professionalism, aspects: Usability, Efficiency, Transparency, Attitude, sentiments: positive, positive, positive, positive )))
### Review: title: Excellent Service, content: I just used Teladoc for the first time and I am so pleased! The app was so easy to use. I asked for a phone call and received a text prior to the call, and the call came within minutes of submitting my request. The doctor was very nice and professional and introduced herself well. We discussed everything and she was able to submit a prescription to my pharmacy and gave me instructions of when I should follow up with my doctor. Very easy to use and out my mind at ease outside of normal doctor hours! ### Analysis: categories: (User Interface, Service, Communication, Professionalism) aspects: (Usability, Efficiency, Transparency, Attitude) sentiments: (positive, positive, positive, positive) )))