VERY FRUSTRATING SYSTEM!
If you ever want to contact your doctor for any reason other than to schedule an appointment, DO NOT use Teledoc. You literally cannot get your doctor’s phone number, email address, or any other contact information. The doctor can’t even tell you in what state they work. I experienced an issue with my prescription and had the most frustrating experience!!  I had to request an appointment (which is the only thing a patient can do), but the doctor didn’t know if my request was due to an urgent issue like I need critical meds ASAP or if I am simply requesting an appointment for a routine issue. Also, I’ve had two appointments where the doctor was running behind due to medical emergencies, and I just sat online waiting for the doctor to show. It’s not as if there’s a receptionist to tell you the doctor is behind. So, I just sat there for 20 minutes then logged off. Complete waste of time!! So, I had to set another appointment. So incredibly frustrating!!!
Healthcare, Healthcare, Healthcare
Appointment Scheduling, Communication, Doctor Availability
Negative, Negative, Negative
Healthcare - Appointment Scheduling - Negative, Healthcare - Communication - Negative, Healthcare - Doctor Availability - Negative
### USER: VERY FRUSTRATING SYSTEM!: If you ever want to contact your doctor for any reason other than to schedule an appointment, DO NOT use Teledoc. You literally cannot get your doctor’s phone number, email address, or any other contact information. The doctor can’t even tell you in what state they work. I experienced an issue with my prescription and had the most frustrating experience!!  I had to request an appointment (which is the only thing a patient can do), but the doctor didn’t know if my request was due to an urgent issue like I need critical meds ASAP or if I am simply requesting an appointment for a routine issue. Also, I’ve had two appointments where the doctor was running behind due to medical emergencies, and I just sat online waiting for the doctor to show. It’s not as if there’s a receptionist to tell you the doctor is behind. So, I just sat there for 20 minutes then logged off. Complete waste of time!! So, I had to set another appointment. So incredibly frustrating!!! ### ASSISTANT: Healthcare - Appointment Scheduling - Negative, Healthcare - Communication - Negative, Healthcare - Doctor Availability - Negative )))
### Review: title: VERY FRUSTRATING SYSTEM!, content: If you ever want to contact your doctor for any reason other than to schedule an appointment, DO NOT use Teledoc. You literally cannot get your doctor’s phone number, email address, or any other contact information. The doctor can’t even tell you in what state they work. I experienced an issue with my prescription and had the most frustrating experience!!  I had to request an appointment (which is the only thing a patient can do), but the doctor didn’t know if my request was due to an urgent issue like I need critical meds ASAP or if I am simply requesting an appointment for a routine issue. Also, I’ve had two appointments where the doctor was running behind due to medical emergencies, and I just sat online waiting for the doctor to show. It’s not as if there’s a receptionist to tell you the doctor is behind. So, I just sat there for 20 minutes then logged off. Complete waste of time!! So, I had to set another appointment. So incredibly frustrating!!! ### Analysis: categories: Healthcare, Healthcare, Healthcare, aspects: Appointment Scheduling, Communication, Doctor Availability, sentiments: Negative, Negative, Negative )))
### Review: title: VERY FRUSTRATING SYSTEM!, content: If you ever want to contact your doctor for any reason other than to schedule an appointment, DO NOT use Teledoc. You literally cannot get your doctor’s phone number, email address, or any other contact information. The doctor can’t even tell you in what state they work. I experienced an issue with my prescription and had the most frustrating experience!!  I had to request an appointment (which is the only thing a patient can do), but the doctor didn’t know if my request was due to an urgent issue like I need critical meds ASAP or if I am simply requesting an appointment for a routine issue. Also, I’ve had two appointments where the doctor was running behind due to medical emergencies, and I just sat online waiting for the doctor to show. It’s not as if there’s a receptionist to tell you the doctor is behind. So, I just sat there for 20 minutes then logged off. Complete waste of time!! So, I had to set another appointment. So incredibly frustrating!!! ### Analysis: categories: (Healthcare, Healthcare, Healthcare) aspects: (Appointment Scheduling, Communication, Doctor Availability) sentiments: (Negative, Negative, Negative) )))