Slow and inefficient - Do not use!!
The app is really slow. Sometimes the links don’t even work. For instance I’ve tried to reschedule an appointment and no matter how many times I tried clicking the link to reschedule it would time out. Also, I’ve been waiting almost two weeks to schedule an appointment. The people are slow to respond to your request. Four different people have just not respond to my request and the only one that has responded only has availability two months after I request an appointment. I understand that times are tough now but this was advertised as a convenient option so I was at least hoping to get an appointment within the month. I’m not happy at all with the app or the system. I would not recommend this., , Update: I’ve been waiting almost 2 months to get a behavioral health appointment. I still don’t have anything. I’ve been cancelled on multiple times, communication and scheduling is SO inefficient. There is not clear communication line between the patient and the caregiver. I have absolutely no idea why people cancel or why they can’t accept my appointment time. I’m one cancellation away from completely giving up on Teladoc. This is the worst system. DO NOT USE!
App, App, App, App, App
Speed, Functionality, Responsiveness, Communication, Appointment Availability
Negative, Negative, Negative, Negative, Negative
App - Speed - Negative, App - Functionality - Negative, App - Responsiveness - Negative, App - Communication - Negative, App - Appointment Availability - Negative
### USER: Slow and inefficient - Do not use!!: The app is really slow. Sometimes the links don’t even work. For instance I’ve tried to reschedule an appointment and no matter how many times I tried clicking the link to reschedule it would time out. Also, I’ve been waiting almost two weeks to schedule an appointment. The people are slow to respond to your request. Four different people have just not respond to my request and the only one that has responded only has availability two months after I request an appointment. I understand that times are tough now but this was advertised as a convenient option so I was at least hoping to get an appointment within the month. I’m not happy at all with the app or the system. I would not recommend this., , Update: I’ve been waiting almost 2 months to get a behavioral health appointment. I still don’t have anything. I’ve been cancelled on multiple times, communication and scheduling is SO inefficient. There is not clear communication line between the patient and the caregiver. I have absolutely no idea why people cancel or why they can’t accept my appointment time. I’m one cancellation away from completely giving up on Teladoc. This is the worst system. DO NOT USE! ### ASSISTANT: App - Speed - Negative, App - Functionality - Negative, App - Responsiveness - Negative, App - Communication - Negative, App - Appointment Availability - Negative )))
### Review: title: Slow and inefficient - Do not use!!, content: The app is really slow. Sometimes the links don’t even work. For instance I’ve tried to reschedule an appointment and no matter how many times I tried clicking the link to reschedule it would time out. Also, I’ve been waiting almost two weeks to schedule an appointment. The people are slow to respond to your request. Four different people have just not respond to my request and the only one that has responded only has availability two months after I request an appointment. I understand that times are tough now but this was advertised as a convenient option so I was at least hoping to get an appointment within the month. I’m not happy at all with the app or the system. I would not recommend this., , Update: I’ve been waiting almost 2 months to get a behavioral health appointment. I still don’t have anything. I’ve been cancelled on multiple times, communication and scheduling is SO inefficient. There is not clear communication line between the patient and the caregiver. I have absolutely no idea why people cancel or why they can’t accept my appointment time. I’m one cancellation away from completely giving up on Teladoc. This is the worst system. DO NOT USE! ### Analysis: categories: App, App, App, App, App, aspects: Speed, Functionality, Responsiveness, Communication, Appointment Availability, sentiments: Negative, Negative, Negative, Negative, Negative )))
### Review: title: Slow and inefficient - Do not use!!, content: The app is really slow. Sometimes the links don’t even work. For instance I’ve tried to reschedule an appointment and no matter how many times I tried clicking the link to reschedule it would time out. Also, I’ve been waiting almost two weeks to schedule an appointment. The people are slow to respond to your request. Four different people have just not respond to my request and the only one that has responded only has availability two months after I request an appointment. I understand that times are tough now but this was advertised as a convenient option so I was at least hoping to get an appointment within the month. I’m not happy at all with the app or the system. I would not recommend this., , Update: I’ve been waiting almost 2 months to get a behavioral health appointment. I still don’t have anything. I’ve been cancelled on multiple times, communication and scheduling is SO inefficient. There is not clear communication line between the patient and the caregiver. I have absolutely no idea why people cancel or why they can’t accept my appointment time. I’m one cancellation away from completely giving up on Teladoc. This is the worst system. DO NOT USE! ### Analysis: categories: (App, App, App, App, App) aspects: (Speed, Functionality, Responsiveness, Communication, Appointment Availability) sentiments: (Negative, Negative, Negative, Negative, Negative) )))