Looks Nice, Completely Useless
The app looks nice and appears to have enough services to make routine appointments quite simple. But looks are deceiving. Appointment requests go unanswered, providers don’t show up for appointments, all customer service does is blow you off telling you to wait longer or leave a voicemail that goes unanswered. The app glitches as crashes when you try to perform certain functions that are essential to using it. Overall, this was a great idea that had either been executed extremely poorly or is a scam to collect insurance payments. I absolutely would give it zero stars if I could. It has been a waste of effort for time sensitive medical issues and I do not recommend it’s use to anybody.
UI, Functionality, Functionality, Functionality, Functionality, Overall, Overall, Overall, Recommendability
design, appointment requests, appointment show-ups, customer service, app functioning, concept, execution, usefulness, recommendation
positive, negative, negative, negative, negative, positive, negative, negative, negative
UI - design - positive, Functionality - appointment requests - negative, Functionality - appointment show-ups - negative, Functionality - customer service - negative, Functionality - app functioning - negative, Overall - concept - positive, Overall - execution - negative, Overall - usefulness - negative, Recommendability - recommendation - negative
### USER: Looks Nice, Completely Useless: The app looks nice and appears to have enough services to make routine appointments quite simple. But looks are deceiving. Appointment requests go unanswered, providers don’t show up for appointments, all customer service does is blow you off telling you to wait longer or leave a voicemail that goes unanswered. The app glitches as crashes when you try to perform certain functions that are essential to using it. Overall, this was a great idea that had either been executed extremely poorly or is a scam to collect insurance payments. I absolutely would give it zero stars if I could. It has been a waste of effort for time sensitive medical issues and I do not recommend it’s use to anybody. ### ASSISTANT: UI - design - positive, Functionality - appointment requests - negative, Functionality - appointment show-ups - negative, Functionality - customer service - negative, Functionality - app functioning - negative, Overall - concept - positive, Overall - execution - negative, Overall - usefulness - negative, Recommendability - recommendation - negative )))
### Review: title: Looks Nice, Completely Useless, content: The app looks nice and appears to have enough services to make routine appointments quite simple. But looks are deceiving. Appointment requests go unanswered, providers don’t show up for appointments, all customer service does is blow you off telling you to wait longer or leave a voicemail that goes unanswered. The app glitches as crashes when you try to perform certain functions that are essential to using it. Overall, this was a great idea that had either been executed extremely poorly or is a scam to collect insurance payments. I absolutely would give it zero stars if I could. It has been a waste of effort for time sensitive medical issues and I do not recommend it’s use to anybody. ### Analysis: categories: UI, Functionality, Functionality, Functionality, Functionality, Overall, Overall, Overall, Recommendability, aspects: design, appointment requests, appointment show-ups, customer service, app functioning, concept, execution, usefulness, recommendation, sentiments: positive, negative, negative, negative, negative, positive, negative, negative, negative )))
### Review: title: Looks Nice, Completely Useless, content: The app looks nice and appears to have enough services to make routine appointments quite simple. But looks are deceiving. Appointment requests go unanswered, providers don’t show up for appointments, all customer service does is blow you off telling you to wait longer or leave a voicemail that goes unanswered. The app glitches as crashes when you try to perform certain functions that are essential to using it. Overall, this was a great idea that had either been executed extremely poorly or is a scam to collect insurance payments. I absolutely would give it zero stars if I could. It has been a waste of effort for time sensitive medical issues and I do not recommend it’s use to anybody. ### Analysis: categories: (UI, Functionality, Functionality, Functionality, Functionality, Overall, Overall, Overall, Recommendability) aspects: (design, appointment requests, appointment show-ups, customer service, app functioning, concept, execution, usefulness, recommendation) sentiments: (positive, negative, negative, negative, negative, positive, negative, negative, negative) )))