App needs some work, but I like the concept
I definitely like the concept of this and other similar apps. I started with this one because it’s covered by my insurance. Since I have really bad anxiety, I started using it for therapy which is great for video chat. The reason for the 3 stars is because several times during the video chat it would freeze up for several minutes, cut in and out and she or I would have to repeat what was said, or it would freeze up to the point of needing to completely shutdown and restart the app. Normally I don’t let things like this bother me, it’s frustrating yes, but when you are talking with someone that charges by the hour or have their schedule based on 60 minutes because they have other patients waiting I lose that time! So the freezing up and crashing issues really need to be addressed.
App, App, App
Concept, Video Chat, Usability
Positive, Negative, Negative
App - Concept - Positive, App - Video Chat - Negative, App - Usability - Negative
### USER: App needs some work, but I like the concept: I definitely like the concept of this and other similar apps. I started with this one because it’s covered by my insurance. Since I have really bad anxiety, I started using it for therapy which is great for video chat. The reason for the 3 stars is because several times during the video chat it would freeze up for several minutes, cut in and out and she or I would have to repeat what was said, or it would freeze up to the point of needing to completely shutdown and restart the app. Normally I don’t let things like this bother me, it’s frustrating yes, but when you are talking with someone that charges by the hour or have their schedule based on 60 minutes because they have other patients waiting I lose that time! So the freezing up and crashing issues really need to be addressed. ### ASSISTANT: App - Concept - Positive, App - Video Chat - Negative, App - Usability - Negative )))
### Review: title: App needs some work, but I like the concept, content: I definitely like the concept of this and other similar apps. I started with this one because it’s covered by my insurance. Since I have really bad anxiety, I started using it for therapy which is great for video chat. The reason for the 3 stars is because several times during the video chat it would freeze up for several minutes, cut in and out and she or I would have to repeat what was said, or it would freeze up to the point of needing to completely shutdown and restart the app. Normally I don’t let things like this bother me, it’s frustrating yes, but when you are talking with someone that charges by the hour or have their schedule based on 60 minutes because they have other patients waiting I lose that time! So the freezing up and crashing issues really need to be addressed. ### Analysis: categories: App, App, App, aspects: Concept, Video Chat, Usability, sentiments: Positive, Negative, Negative )))
### Review: title: App needs some work, but I like the concept, content: I definitely like the concept of this and other similar apps. I started with this one because it’s covered by my insurance. Since I have really bad anxiety, I started using it for therapy which is great for video chat. The reason for the 3 stars is because several times during the video chat it would freeze up for several minutes, cut in and out and she or I would have to repeat what was said, or it would freeze up to the point of needing to completely shutdown and restart the app. Normally I don’t let things like this bother me, it’s frustrating yes, but when you are talking with someone that charges by the hour or have their schedule based on 60 minutes because they have other patients waiting I lose that time! So the freezing up and crashing issues really need to be addressed. ### Analysis: categories: (App, App, App) aspects: (Concept, Video Chat, Usability) sentiments: (Positive, Negative, Negative) )))