Not helpful in any way
I can imagine the provider I spoke to on the phone has very poor bedside manner in real life. He truly sounded irritated and bored talking to me from the beginning. He offered very little in the way of advice or information when I called regarding my little ones symptoms. Also doesn’t appear he looked at the pictures I attached of the rash. Basically he told me he could send a prescription for a cream (and he didn’t explain anything about said cream), but that he didn’t think it would work. I realize not every ailment needs a medication prescribed, but talking a patient through the symptoms and non-pharmacological things they could possibly do to treat seems like a pretty simple thing to do.  I was less than impressed. What a waste of $75., , I chose to use teledoc instead of driving 30 miles to the nearest open urgent care, but next time I will make the drive instead., , Also, the fact that you cannot send a prescription to a different state is troublesome for rural areas. My options for getting a prescription on a Sunday in our rural area are either to drive into a bordering state 7 miles from my house, or drive 90 miles to the nearest open pharmacy in my state of residence.
User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness
Telehealth, Communication, Usefulness, Value for Money, Time, Convenience
negative, negative, negative, negative, negative, positive
User-Friendliness - Telehealth - negative, User-Friendliness - Communication - negative, User-Friendliness - Usefulness - negative, User-Friendliness - Value for Money - negative, User-Friendliness - Time - negative, User-Friendliness - Convenience - positive
### USER: Not helpful in any way: I can imagine the provider I spoke to on the phone has very poor bedside manner in real life. He truly sounded irritated and bored talking to me from the beginning. He offered very little in the way of advice or information when I called regarding my little ones symptoms. Also doesn’t appear he looked at the pictures I attached of the rash. Basically he told me he could send a prescription for a cream (and he didn’t explain anything about said cream), but that he didn’t think it would work. I realize not every ailment needs a medication prescribed, but talking a patient through the symptoms and non-pharmacological things they could possibly do to treat seems like a pretty simple thing to do.  I was less than impressed. What a waste of $75., , I chose to use teledoc instead of driving 30 miles to the nearest open urgent care, but next time I will make the drive instead., , Also, the fact that you cannot send a prescription to a different state is troublesome for rural areas. My options for getting a prescription on a Sunday in our rural area are either to drive into a bordering state 7 miles from my house, or drive 90 miles to the nearest open pharmacy in my state of residence. ### ASSISTANT: User-Friendliness - Telehealth - negative, User-Friendliness - Communication - negative, User-Friendliness - Usefulness - negative, User-Friendliness - Value for Money - negative, User-Friendliness - Time - negative, User-Friendliness - Convenience - positive )))
### Review: title: Not helpful in any way, content: I can imagine the provider I spoke to on the phone has very poor bedside manner in real life. He truly sounded irritated and bored talking to me from the beginning. He offered very little in the way of advice or information when I called regarding my little ones symptoms. Also doesn’t appear he looked at the pictures I attached of the rash. Basically he told me he could send a prescription for a cream (and he didn’t explain anything about said cream), but that he didn’t think it would work. I realize not every ailment needs a medication prescribed, but talking a patient through the symptoms and non-pharmacological things they could possibly do to treat seems like a pretty simple thing to do.  I was less than impressed. What a waste of $75., , I chose to use teledoc instead of driving 30 miles to the nearest open urgent care, but next time I will make the drive instead., , Also, the fact that you cannot send a prescription to a different state is troublesome for rural areas. My options for getting a prescription on a Sunday in our rural area are either to drive into a bordering state 7 miles from my house, or drive 90 miles to the nearest open pharmacy in my state of residence. ### Analysis: categories: User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, aspects: Telehealth, Communication, Usefulness, Value for Money, Time, Convenience, sentiments: negative, negative, negative, negative, negative, positive )))
### Review: title: Not helpful in any way, content: I can imagine the provider I spoke to on the phone has very poor bedside manner in real life. He truly sounded irritated and bored talking to me from the beginning. He offered very little in the way of advice or information when I called regarding my little ones symptoms. Also doesn’t appear he looked at the pictures I attached of the rash. Basically he told me he could send a prescription for a cream (and he didn’t explain anything about said cream), but that he didn’t think it would work. I realize not every ailment needs a medication prescribed, but talking a patient through the symptoms and non-pharmacological things they could possibly do to treat seems like a pretty simple thing to do.  I was less than impressed. What a waste of $75., , I chose to use teledoc instead of driving 30 miles to the nearest open urgent care, but next time I will make the drive instead., , Also, the fact that you cannot send a prescription to a different state is troublesome for rural areas. My options for getting a prescription on a Sunday in our rural area are either to drive into a bordering state 7 miles from my house, or drive 90 miles to the nearest open pharmacy in my state of residence. ### Analysis: categories: (User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness) aspects: (Telehealth, Communication, Usefulness, Value for Money, Time, Convenience) sentiments: (negative, negative, negative, negative, negative, positive) )))