Great medical service via remote
Ok, it is basically a remote chatting and face time with a doctor- didn’t have a much of expectation from the beginning. My kid fell down and cut his chin (clean-deep cut about 1-2 cm) while running on hotel gym. 1000 miles away from home and didn’t know where to go for an urgent care at night time. While researching nearby care facilities through my insurance provider’s website, there was Teladoc option caught my eye. I set up the app real quick and completed “registration”- took me about 10 min., Connected to a local doctor after about another 10 min. of waiting in a queue, ( I didn’t expect a doctor standing by next to his/ her iPhone during dinner time, therefore 10 min wait is totally acceptable).,  She took a look the wound area and provided series of advices. Since the doctor received all of the patient information from the app, she immediately realized that we are from out of town and visiting the city. , The doctor we connected gave us an assurance that no emergency nor urgent care visit is required, but offered the contact info of closest urgent care clinic near my hotel just in case for next morning. , , Overall, I am very pleased with the quality of care from the doctor and entire process. It is worth every $$ I paid for the “virtual visit”.
Medical, Medical, Medical, Medical
Service, Wait time, Doctor's expertise, Responsiveness
positive, positive, positive, positive
Medical - Service - positive, Medical - Wait time - positive, Medical - Doctor's expertise - positive, Medical - Responsiveness - positive
### USER: Great medical service via remote: Ok, it is basically a remote chatting and face time with a doctor- didn’t have a much of expectation from the beginning. My kid fell down and cut his chin (clean-deep cut about 1-2 cm) while running on hotel gym. 1000 miles away from home and didn’t know where to go for an urgent care at night time. While researching nearby care facilities through my insurance provider’s website, there was Teladoc option caught my eye. I set up the app real quick and completed “registration”- took me about 10 min., Connected to a local doctor after about another 10 min. of waiting in a queue, ( I didn’t expect a doctor standing by next to his/ her iPhone during dinner time, therefore 10 min wait is totally acceptable).,  She took a look the wound area and provided series of advices. Since the doctor received all of the patient information from the app, she immediately realized that we are from out of town and visiting the city. , The doctor we connected gave us an assurance that no emergency nor urgent care visit is required, but offered the contact info of closest urgent care clinic near my hotel just in case for next morning. , , Overall, I am very pleased with the quality of care from the doctor and entire process. It is worth every $$ I paid for the “virtual visit”. ### ASSISTANT: Medical - Service - positive, Medical - Wait time - positive, Medical - Doctor's expertise - positive, Medical - Responsiveness - positive )))
### Review: title: Great medical service via remote, content: Ok, it is basically a remote chatting and face time with a doctor- didn’t have a much of expectation from the beginning. My kid fell down and cut his chin (clean-deep cut about 1-2 cm) while running on hotel gym. 1000 miles away from home and didn’t know where to go for an urgent care at night time. While researching nearby care facilities through my insurance provider’s website, there was Teladoc option caught my eye. I set up the app real quick and completed “registration”- took me about 10 min., Connected to a local doctor after about another 10 min. of waiting in a queue, ( I didn’t expect a doctor standing by next to his/ her iPhone during dinner time, therefore 10 min wait is totally acceptable).,  She took a look the wound area and provided series of advices. Since the doctor received all of the patient information from the app, she immediately realized that we are from out of town and visiting the city. , The doctor we connected gave us an assurance that no emergency nor urgent care visit is required, but offered the contact info of closest urgent care clinic near my hotel just in case for next morning. , , Overall, I am very pleased with the quality of care from the doctor and entire process. It is worth every $$ I paid for the “virtual visit”. ### Analysis: categories: Medical, Medical, Medical, Medical, aspects: Service, Wait time, Doctor's expertise, Responsiveness, sentiments: positive, positive, positive, positive )))
### Review: title: Great medical service via remote, content: Ok, it is basically a remote chatting and face time with a doctor- didn’t have a much of expectation from the beginning. My kid fell down and cut his chin (clean-deep cut about 1-2 cm) while running on hotel gym. 1000 miles away from home and didn’t know where to go for an urgent care at night time. While researching nearby care facilities through my insurance provider’s website, there was Teladoc option caught my eye. I set up the app real quick and completed “registration”- took me about 10 min., Connected to a local doctor after about another 10 min. of waiting in a queue, ( I didn’t expect a doctor standing by next to his/ her iPhone during dinner time, therefore 10 min wait is totally acceptable).,  She took a look the wound area and provided series of advices. Since the doctor received all of the patient information from the app, she immediately realized that we are from out of town and visiting the city. , The doctor we connected gave us an assurance that no emergency nor urgent care visit is required, but offered the contact info of closest urgent care clinic near my hotel just in case for next morning. , , Overall, I am very pleased with the quality of care from the doctor and entire process. It is worth every $$ I paid for the “virtual visit”. ### Analysis: categories: (Medical, Medical, Medical, Medical) aspects: (Service, Wait time, Doctor's expertise, Responsiveness) sentiments: (positive, positive, positive, positive) )))