Complete joke.
Made an appointment, joined the waiting room 10 minutes it’s prior to appointment. Around the first 15 minutes I had a notification confirming that the doctor accepted my appointment but then ended up waiting an additional 40 minutes in the waiting room just for my appointment to get cancelled due to “Doctor not being able to reach me” , To be clear, I was already in the waiting room, and had my phone number as secondary option in case they couldn’t contact me. , I ended up making a second appointment through video, ended up waiting another hour with no results. , I ended up trying the phone call appointment instead as a last ditch effort to get a hold of a doctor, but to no avail I waited another 45 minutes before I just gave up on trying. , Absolute horrible experience and honestly very discouraging. Definitely would not recommend their services.
Experience, Experience, Service, Service, Service
Appointment process, Communication, Appointment availability, Phone call appointment, Video call appointment
negative, negative, negative, negative, negative
Experience - Appointment process - negative, Experience - Communication - negative, Service - Appointment availability - negative, Service - Phone call appointment - negative, Service - Video call appointment - negative
### USER: Complete joke.: Made an appointment, joined the waiting room 10 minutes it’s prior to appointment. Around the first 15 minutes I had a notification confirming that the doctor accepted my appointment but then ended up waiting an additional 40 minutes in the waiting room just for my appointment to get cancelled due to “Doctor not being able to reach me” , To be clear, I was already in the waiting room, and had my phone number as secondary option in case they couldn’t contact me. , I ended up making a second appointment through video, ended up waiting another hour with no results. , I ended up trying the phone call appointment instead as a last ditch effort to get a hold of a doctor, but to no avail I waited another 45 minutes before I just gave up on trying. , Absolute horrible experience and honestly very discouraging. Definitely would not recommend their services. ### ASSISTANT: Experience - Appointment process - negative, Experience - Communication - negative, Service - Appointment availability - negative, Service - Phone call appointment - negative, Service - Video call appointment - negative )))
### Review: title: Complete joke., content: Made an appointment, joined the waiting room 10 minutes it’s prior to appointment. Around the first 15 minutes I had a notification confirming that the doctor accepted my appointment but then ended up waiting an additional 40 minutes in the waiting room just for my appointment to get cancelled due to “Doctor not being able to reach me” , To be clear, I was already in the waiting room, and had my phone number as secondary option in case they couldn’t contact me. , I ended up making a second appointment through video, ended up waiting another hour with no results. , I ended up trying the phone call appointment instead as a last ditch effort to get a hold of a doctor, but to no avail I waited another 45 minutes before I just gave up on trying. , Absolute horrible experience and honestly very discouraging. Definitely would not recommend their services. ### Analysis: categories: Experience, Experience, Service, Service, Service, aspects: Appointment process, Communication, Appointment availability, Phone call appointment, Video call appointment, sentiments: negative, negative, negative, negative, negative )))
### Review: title: Complete joke., content: Made an appointment, joined the waiting room 10 minutes it’s prior to appointment. Around the first 15 minutes I had a notification confirming that the doctor accepted my appointment but then ended up waiting an additional 40 minutes in the waiting room just for my appointment to get cancelled due to “Doctor not being able to reach me” , To be clear, I was already in the waiting room, and had my phone number as secondary option in case they couldn’t contact me. , I ended up making a second appointment through video, ended up waiting another hour with no results. , I ended up trying the phone call appointment instead as a last ditch effort to get a hold of a doctor, but to no avail I waited another 45 minutes before I just gave up on trying. , Absolute horrible experience and honestly very discouraging. Definitely would not recommend their services. ### Analysis: categories: (Experience, Experience, Service, Service, Service) aspects: (Appointment process, Communication, Appointment availability, Phone call appointment, Video call appointment) sentiments: (negative, negative, negative, negative, negative) )))