Unprofessional
Scheduled a video visit with a therapist 4 days in advance. With suggested reschedule days and times as well. Everything seemed to have been confirmed. Until about 25 minutes prior to my scheduled video visit, I get a message saying the therapist could not confirm our appointment. Super disappointing as I canceled other plans for this appointment and was looking forward to it. UPDATE 6/26: have now scheduled an appointment three times with three different providers. All adhering to the providers listed dates and times of availability. And each of them have canceled the appointment with less than an hours notice. With no further explanation. Only using this app because it is what my insurance providers go through. However, feels like an entire waste of time and energy. Not to mention, added stress onto someone already trying to address their own mental health issues.
Functionality, Functionality, Functionality
Scheduling, Scheduling, Scheduling
Negative, Negative, Negative
Functionality - Scheduling - Negative, Functionality - Scheduling - Negative, Functionality - Scheduling - Negative
### USER: Unprofessional: Scheduled a video visit with a therapist 4 days in advance. With suggested reschedule days and times as well. Everything seemed to have been confirmed. Until about 25 minutes prior to my scheduled video visit, I get a message saying the therapist could not confirm our appointment. Super disappointing as I canceled other plans for this appointment and was looking forward to it. UPDATE 6/26: have now scheduled an appointment three times with three different providers. All adhering to the providers listed dates and times of availability. And each of them have canceled the appointment with less than an hours notice. With no further explanation. Only using this app because it is what my insurance providers go through. However, feels like an entire waste of time and energy. Not to mention, added stress onto someone already trying to address their own mental health issues. ### ASSISTANT: Functionality - Scheduling - Negative, Functionality - Scheduling - Negative, Functionality - Scheduling - Negative )))
### Review: title: Unprofessional, content: Scheduled a video visit with a therapist 4 days in advance. With suggested reschedule days and times as well. Everything seemed to have been confirmed. Until about 25 minutes prior to my scheduled video visit, I get a message saying the therapist could not confirm our appointment. Super disappointing as I canceled other plans for this appointment and was looking forward to it. UPDATE 6/26: have now scheduled an appointment three times with three different providers. All adhering to the providers listed dates and times of availability. And each of them have canceled the appointment with less than an hours notice. With no further explanation. Only using this app because it is what my insurance providers go through. However, feels like an entire waste of time and energy. Not to mention, added stress onto someone already trying to address their own mental health issues. ### Analysis: categories: Functionality, Functionality, Functionality, aspects: Scheduling, Scheduling, Scheduling, sentiments: Negative, Negative, Negative )))
### Review: title: Unprofessional, content: Scheduled a video visit with a therapist 4 days in advance. With suggested reschedule days and times as well. Everything seemed to have been confirmed. Until about 25 minutes prior to my scheduled video visit, I get a message saying the therapist could not confirm our appointment. Super disappointing as I canceled other plans for this appointment and was looking forward to it. UPDATE 6/26: have now scheduled an appointment three times with three different providers. All adhering to the providers listed dates and times of availability. And each of them have canceled the appointment with less than an hours notice. With no further explanation. Only using this app because it is what my insurance providers go through. However, feels like an entire waste of time and energy. Not to mention, added stress onto someone already trying to address their own mental health issues. ### Analysis: categories: (Functionality, Functionality, Functionality) aspects: (Scheduling, Scheduling, Scheduling) sentiments: (Negative, Negative, Negative) )))