Waste of time and money
I booked an appt with teledoc for a simple reason that required no complicated examinations or procedures—something I have gone to urgent care for in the past, but wanted to save time. The doctor could not help me (despite wanting to) due to teledocs policies. They charged me anyway. I am disgusted, and will never use this app again. Save yourself the time and money and go to urgent care. I know I will., , *update* the provider that I spoke to wanted to help but his hands were tied not by his willingness but by the company.  The only one preventing medical care was teledoc, and their decision runs counter to current guidelines (despite what the developer has typed).  When I approached them for a refund since they were of no help, it was denied and requests to speak to a supervisor (twice) were ignored., , Terrible customer service.  Do not waste your time with them.  Just go to urgent care and avoid being charged for zero help.
Customer Service, Features, Features, Pricing, Time
Customer Service, Doctor help, No procedures, Pricing, Time
negative, negative, negative, negative, negative
Customer Service - Customer Service - negative, Features - Doctor help - negative, Features - No procedures - negative, Pricing - Pricing - negative, Time - Time - negative
### USER: Waste of time and money: I booked an appt with teledoc for a simple reason that required no complicated examinations or procedures—something I have gone to urgent care for in the past, but wanted to save time. The doctor could not help me (despite wanting to) due to teledocs policies. They charged me anyway. I am disgusted, and will never use this app again. Save yourself the time and money and go to urgent care. I know I will., , *update* the provider that I spoke to wanted to help but his hands were tied not by his willingness but by the company.  The only one preventing medical care was teledoc, and their decision runs counter to current guidelines (despite what the developer has typed).  When I approached them for a refund since they were of no help, it was denied and requests to speak to a supervisor (twice) were ignored., , Terrible customer service.  Do not waste your time with them.  Just go to urgent care and avoid being charged for zero help. ### ASSISTANT: Customer Service - Customer Service - negative, Features - Doctor help - negative, Features - No procedures - negative, Pricing - Pricing - negative, Time - Time - negative )))
### Review: title: Waste of time and money, content: I booked an appt with teledoc for a simple reason that required no complicated examinations or procedures—something I have gone to urgent care for in the past, but wanted to save time. The doctor could not help me (despite wanting to) due to teledocs policies. They charged me anyway. I am disgusted, and will never use this app again. Save yourself the time and money and go to urgent care. I know I will., , *update* the provider that I spoke to wanted to help but his hands were tied not by his willingness but by the company.  The only one preventing medical care was teledoc, and their decision runs counter to current guidelines (despite what the developer has typed).  When I approached them for a refund since they were of no help, it was denied and requests to speak to a supervisor (twice) were ignored., , Terrible customer service.  Do not waste your time with them.  Just go to urgent care and avoid being charged for zero help. ### Analysis: categories: Customer Service, Features, Features, Pricing, Time, aspects: Customer Service, Doctor help, No procedures, Pricing, Time, sentiments: negative, negative, negative, negative, negative )))
### Review: title: Waste of time and money, content: I booked an appt with teledoc for a simple reason that required no complicated examinations or procedures—something I have gone to urgent care for in the past, but wanted to save time. The doctor could not help me (despite wanting to) due to teledocs policies. They charged me anyway. I am disgusted, and will never use this app again. Save yourself the time and money and go to urgent care. I know I will., , *update* the provider that I spoke to wanted to help but his hands were tied not by his willingness but by the company.  The only one preventing medical care was teledoc, and their decision runs counter to current guidelines (despite what the developer has typed).  When I approached them for a refund since they were of no help, it was denied and requests to speak to a supervisor (twice) were ignored., , Terrible customer service.  Do not waste your time with them.  Just go to urgent care and avoid being charged for zero help. ### Analysis: categories: (Customer Service, Features, Features, Pricing, Time) aspects: (Customer Service, Doctor help, No procedures, Pricing, Time) sentiments: (negative, negative, negative, negative, negative) )))