Great medical service and video capability, App needs work
Hey TDoc, your app is still buggy. , , Unable to end a virtual appointment. The red phone for ending calls opens a ‘yes’ or ‘no’ option - neither of which are functional. So, to leave a virtual appointment I have to force close the app., , Additionally, the Help Center ‘Report A Problem’ options are nonfunctional. So I am unable to quickly alert your app team to simple bugs. I had to call and place a concern with someone who has no ability to appreciate or affect change in app software.
App, App, Service, Service
Functionality, User Interface, Medical, Video
Negative, Negative, Positive, Positive
App - Functionality - Negative, App - User Interface - Negative, Service - Medical - Positive, Service - Video - Positive
### USER: Great medical service and video capability, App needs work: Hey TDoc, your app is still buggy. , , Unable to end a virtual appointment. The red phone for ending calls opens a ‘yes’ or ‘no’ option - neither of which are functional. So, to leave a virtual appointment I have to force close the app., , Additionally, the Help Center ‘Report A Problem’ options are nonfunctional. So I am unable to quickly alert your app team to simple bugs. I had to call and place a concern with someone who has no ability to appreciate or affect change in app software. ### ASSISTANT: App - Functionality - Negative, App - User Interface - Negative, Service - Medical - Positive, Service - Video - Positive )))
### Review: title: Great medical service and video capability, App needs work, content: Hey TDoc, your app is still buggy. , , Unable to end a virtual appointment. The red phone for ending calls opens a ‘yes’ or ‘no’ option - neither of which are functional. So, to leave a virtual appointment I have to force close the app., , Additionally, the Help Center ‘Report A Problem’ options are nonfunctional. So I am unable to quickly alert your app team to simple bugs. I had to call and place a concern with someone who has no ability to appreciate or affect change in app software. ### Analysis: categories: App, App, Service, Service, aspects: Functionality, User Interface, Medical, Video, sentiments: Negative, Negative, Positive, Positive )))
### Review: title: Great medical service and video capability, App needs work, content: Hey TDoc, your app is still buggy. , , Unable to end a virtual appointment. The red phone for ending calls opens a ‘yes’ or ‘no’ option - neither of which are functional. So, to leave a virtual appointment I have to force close the app., , Additionally, the Help Center ‘Report A Problem’ options are nonfunctional. So I am unable to quickly alert your app team to simple bugs. I had to call and place a concern with someone who has no ability to appreciate or affect change in app software. ### Analysis: categories: (App, App, Service, Service) aspects: (Functionality, User Interface, Medical, Video) sentiments: (Negative, Negative, Positive, Positive) )))