Major accessibility issues
I’ve written the company asking for help and have not heard back, I was unable to leave this as a comment within the app even when prompted, so I am writing it here.  Because The Teledoc App Is Currently Functioning As A Barrier To Care.  Half The Time There Is Some Error And I Am Unable To Login on Any Device.  There Is Confusion When The Provider Needs To Reschedule Because The Original Appointment Remains Scheduled, So I Have No Idea If I Actually Need To Reschedule Or If I Need To Still Show Up.  Finally, My company Covers The Cost Of Appointments, However Whenever I Try To Reschedule With A Provider's Suggested Time, There Is No Way To Move Forward Without Paying The Full Price, So I Need To Start Completely Over With The Process Every Single Time.  I Feel Like I Have To Cross My Fingers And Hope That I Can Maybe Complete The Process Every Time I Use Teledoc, And I Am About Ready To Abandon And Stop Recommending This Service To Others Altogether
Functionality, Functionality, Functionality
Login, Rescheduling, User Interface
negative, negative, negative
Functionality - Login - negative, Functionality - Rescheduling - negative, Functionality - User Interface - negative
### USER: Major accessibility issues: I’ve written the company asking for help and have not heard back, I was unable to leave this as a comment within the app even when prompted, so I am writing it here.  Because The Teledoc App Is Currently Functioning As A Barrier To Care.  Half The Time There Is Some Error And I Am Unable To Login on Any Device.  There Is Confusion When The Provider Needs To Reschedule Because The Original Appointment Remains Scheduled, So I Have No Idea If I Actually Need To Reschedule Or If I Need To Still Show Up.  Finally, My company Covers The Cost Of Appointments, However Whenever I Try To Reschedule With A Provider's Suggested Time, There Is No Way To Move Forward Without Paying The Full Price, So I Need To Start Completely Over With The Process Every Single Time.  I Feel Like I Have To Cross My Fingers And Hope That I Can Maybe Complete The Process Every Time I Use Teledoc, And I Am About Ready To Abandon And Stop Recommending This Service To Others Altogether ### ASSISTANT: Functionality - Login - negative, Functionality - Rescheduling - negative, Functionality - User Interface - negative )))
### Review: title: Major accessibility issues, content: I’ve written the company asking for help and have not heard back, I was unable to leave this as a comment within the app even when prompted, so I am writing it here.  Because The Teledoc App Is Currently Functioning As A Barrier To Care.  Half The Time There Is Some Error And I Am Unable To Login on Any Device.  There Is Confusion When The Provider Needs To Reschedule Because The Original Appointment Remains Scheduled, So I Have No Idea If I Actually Need To Reschedule Or If I Need To Still Show Up.  Finally, My company Covers The Cost Of Appointments, However Whenever I Try To Reschedule With A Provider's Suggested Time, There Is No Way To Move Forward Without Paying The Full Price, So I Need To Start Completely Over With The Process Every Single Time.  I Feel Like I Have To Cross My Fingers And Hope That I Can Maybe Complete The Process Every Time I Use Teledoc, And I Am About Ready To Abandon And Stop Recommending This Service To Others Altogether ### Analysis: categories: Functionality, Functionality, Functionality, aspects: Login, Rescheduling, User Interface, sentiments: negative, negative, negative )))
### Review: title: Major accessibility issues, content: I’ve written the company asking for help and have not heard back, I was unable to leave this as a comment within the app even when prompted, so I am writing it here.  Because The Teledoc App Is Currently Functioning As A Barrier To Care.  Half The Time There Is Some Error And I Am Unable To Login on Any Device.  There Is Confusion When The Provider Needs To Reschedule Because The Original Appointment Remains Scheduled, So I Have No Idea If I Actually Need To Reschedule Or If I Need To Still Show Up.  Finally, My company Covers The Cost Of Appointments, However Whenever I Try To Reschedule With A Provider's Suggested Time, There Is No Way To Move Forward Without Paying The Full Price, So I Need To Start Completely Over With The Process Every Single Time.  I Feel Like I Have To Cross My Fingers And Hope That I Can Maybe Complete The Process Every Time I Use Teledoc, And I Am About Ready To Abandon And Stop Recommending This Service To Others Altogether ### Analysis: categories: (Functionality, Functionality, Functionality) aspects: (Login, Rescheduling, User Interface) sentiments: (negative, negative, negative) )))