Misinformed
Asked prior to signing up if they renew rx’s for Wellbutrin since I couldn’t get an appt with my primary prior to a long holiday we were taking for a month. I was told initially she wasn’t sure. Then when the dr called me he said he was unable to provide a refill but he would have another dr call me back from their psychologist teladoc and they could help me. When I got the 2nd call it was from another primary teladoc that said they aren’t allowed to provide refills of any antidepressants. I explained to him what the 1st doc told me, but he had no idea what the 1st doctor was talking about bc it wasn’t a service they provide. I hope they won’t try and charge me for the 2 useless calls. A bit annoying that when you are registered on the phone (which took awhile) they can’t even answer correctly and tell me that they 100% do not prescribe antidepressants. What a waste of time. It’s not the Drs fault but when I asked specifically bf registering I should’ve been told so I did not have to bother wasting my time. I could’ve been at an urgicare instead!!, with the time it took to Register and wait for 2 calls. Dr on the phone told me to go to a hospital to get a refill!!!! Who goes to the hospital for an rx refill!!! SMH
App-Review
Medical
Negative
App-Review - Medical - Negative
### USER: Misinformed: Asked prior to signing up if they renew rx’s for Wellbutrin since I couldn’t get an appt with my primary prior to a long holiday we were taking for a month. I was told initially she wasn’t sure. Then when the dr called me he said he was unable to provide a refill but he would have another dr call me back from their psychologist teladoc and they could help me. When I got the 2nd call it was from another primary teladoc that said they aren’t allowed to provide refills of any antidepressants. I explained to him what the 1st doc told me, but he had no idea what the 1st doctor was talking about bc it wasn’t a service they provide. I hope they won’t try and charge me for the 2 useless calls. A bit annoying that when you are registered on the phone (which took awhile) they can’t even answer correctly and tell me that they 100% do not prescribe antidepressants. What a waste of time. It’s not the Drs fault but when I asked specifically bf registering I should’ve been told so I did not have to bother wasting my time. I could’ve been at an urgicare instead!!, with the time it took to Register and wait for 2 calls. Dr on the phone told me to go to a hospital to get a refill!!!! Who goes to the hospital for an rx refill!!! SMH ### ASSISTANT: App-Review - Medical - Negative )))
### Review: title: Misinformed, content: Asked prior to signing up if they renew rx’s for Wellbutrin since I couldn’t get an appt with my primary prior to a long holiday we were taking for a month. I was told initially she wasn’t sure. Then when the dr called me he said he was unable to provide a refill but he would have another dr call me back from their psychologist teladoc and they could help me. When I got the 2nd call it was from another primary teladoc that said they aren’t allowed to provide refills of any antidepressants. I explained to him what the 1st doc told me, but he had no idea what the 1st doctor was talking about bc it wasn’t a service they provide. I hope they won’t try and charge me for the 2 useless calls. A bit annoying that when you are registered on the phone (which took awhile) they can’t even answer correctly and tell me that they 100% do not prescribe antidepressants. What a waste of time. It’s not the Drs fault but when I asked specifically bf registering I should’ve been told so I did not have to bother wasting my time. I could’ve been at an urgicare instead!!, with the time it took to Register and wait for 2 calls. Dr on the phone told me to go to a hospital to get a refill!!!! Who goes to the hospital for an rx refill!!! SMH ### Analysis: categories: App-Review, aspects: Medical, sentiments: Negative )))
### Review: title: Misinformed, content: Asked prior to signing up if they renew rx’s for Wellbutrin since I couldn’t get an appt with my primary prior to a long holiday we were taking for a month. I was told initially she wasn’t sure. Then when the dr called me he said he was unable to provide a refill but he would have another dr call me back from their psychologist teladoc and they could help me. When I got the 2nd call it was from another primary teladoc that said they aren’t allowed to provide refills of any antidepressants. I explained to him what the 1st doc told me, but he had no idea what the 1st doctor was talking about bc it wasn’t a service they provide. I hope they won’t try and charge me for the 2 useless calls. A bit annoying that when you are registered on the phone (which took awhile) they can’t even answer correctly and tell me that they 100% do not prescribe antidepressants. What a waste of time. It’s not the Drs fault but when I asked specifically bf registering I should’ve been told so I did not have to bother wasting my time. I could’ve been at an urgicare instead!!, with the time it took to Register and wait for 2 calls. Dr on the phone told me to go to a hospital to get a refill!!!! Who goes to the hospital for an rx refill!!! SMH ### Analysis: categories: (App-Review) aspects: (Medical) sentiments: (Negative) )))