Never sent prescription to pharmacy
The Tele-visit with doctor when well but they dropped the ball on my prescription. They sent me an email confirmation that my Rx was sent to pharmacy, but wasted my time since the pharmacy did not receive it. I called Teledoc phone number and was sent to an “alert” company that tried to sell me a medical device….3 times! Finally got thru only to wait on hold for 47 minutes!!!!!! Good to know my time and care means so much to them. :/ when I finally reached an operator, Teledoc blamed it on the pharmacy saying something about satellites. What? Just own up to your error, wasting my time and fix it! I went to Teledoc to feel better, not to add frustration to my life.
Medical, Medical, Support, Support
Prescription, Tele-visit, Email, Phone
negative, positive, negative, negative
Medical - Prescription - negative, Medical - Tele-visit - positive, Support - Email - negative, Support - Phone - negative
### USER: Never sent prescription to pharmacy: The Tele-visit with doctor when well but they dropped the ball on my prescription. They sent me an email confirmation that my Rx was sent to pharmacy, but wasted my time since the pharmacy did not receive it. I called Teledoc phone number and was sent to an “alert” company that tried to sell me a medical device….3 times! Finally got thru only to wait on hold for 47 minutes!!!!!! Good to know my time and care means so much to them. :/ when I finally reached an operator, Teledoc blamed it on the pharmacy saying something about satellites. What? Just own up to your error, wasting my time and fix it! I went to Teledoc to feel better, not to add frustration to my life. ### ASSISTANT: Medical - Prescription - negative, Medical - Tele-visit - positive, Support - Email - negative, Support - Phone - negative )))
### Review: title: Never sent prescription to pharmacy, content: The Tele-visit with doctor when well but they dropped the ball on my prescription. They sent me an email confirmation that my Rx was sent to pharmacy, but wasted my time since the pharmacy did not receive it. I called Teledoc phone number and was sent to an “alert” company that tried to sell me a medical device….3 times! Finally got thru only to wait on hold for 47 minutes!!!!!! Good to know my time and care means so much to them. :/ when I finally reached an operator, Teledoc blamed it on the pharmacy saying something about satellites. What? Just own up to your error, wasting my time and fix it! I went to Teledoc to feel better, not to add frustration to my life. ### Analysis: categories: Medical, Medical, Support, Support, aspects: Prescription, Tele-visit, Email, Phone, sentiments: negative, positive, negative, negative )))
### Review: title: Never sent prescription to pharmacy, content: The Tele-visit with doctor when well but they dropped the ball on my prescription. They sent me an email confirmation that my Rx was sent to pharmacy, but wasted my time since the pharmacy did not receive it. I called Teledoc phone number and was sent to an “alert” company that tried to sell me a medical device….3 times! Finally got thru only to wait on hold for 47 minutes!!!!!! Good to know my time and care means so much to them. :/ when I finally reached an operator, Teledoc blamed it on the pharmacy saying something about satellites. What? Just own up to your error, wasting my time and fix it! I went to Teledoc to feel better, not to add frustration to my life. ### Analysis: categories: (Medical, Medical, Support, Support) aspects: (Prescription, Tele-visit, Email, Phone) sentiments: (negative, positive, negative, negative) )))