Waste of time
I set my appointment up at 8:13 AM. I have not been seen for the past eight hours. I came to the reviews and observed that other people are having the same issues. I’ve contacted customer service and they said that they cannot give me an estimated time that I will be seen however it would be soon. I’ve been getting an automated message every hour for the past eight hours saying that I would be seen soon. I if I would’ve known that I was not going to be seen today I would’ve gone to a walk-in clinic. Whenever I spoke to customer service they told me there was nothing they could do to show that I’ve been in their virtual waiting room all day so I could have proof for work. This application and company is very unreliable for the working class citizen. , , I will update tomorrow on how the care is if I ever am scene by a healthcare professional.
Service, Company
Waiting Time, Reliability
Negative, Negative
Service - Waiting Time - Negative, Company - Reliability - Negative
### USER: Waste of time: I set my appointment up at 8:13 AM. I have not been seen for the past eight hours. I came to the reviews and observed that other people are having the same issues. I’ve contacted customer service and they said that they cannot give me an estimated time that I will be seen however it would be soon. I’ve been getting an automated message every hour for the past eight hours saying that I would be seen soon. I if I would’ve known that I was not going to be seen today I would’ve gone to a walk-in clinic. Whenever I spoke to customer service they told me there was nothing they could do to show that I’ve been in their virtual waiting room all day so I could have proof for work. This application and company is very unreliable for the working class citizen. , , I will update tomorrow on how the care is if I ever am scene by a healthcare professional. ### ASSISTANT: Service - Waiting Time - Negative, Company - Reliability - Negative )))
### Review: title: Waste of time, content: I set my appointment up at 8:13 AM. I have not been seen for the past eight hours. I came to the reviews and observed that other people are having the same issues. I’ve contacted customer service and they said that they cannot give me an estimated time that I will be seen however it would be soon. I’ve been getting an automated message every hour for the past eight hours saying that I would be seen soon. I if I would’ve known that I was not going to be seen today I would’ve gone to a walk-in clinic. Whenever I spoke to customer service they told me there was nothing they could do to show that I’ve been in their virtual waiting room all day so I could have proof for work. This application and company is very unreliable for the working class citizen. , , I will update tomorrow on how the care is if I ever am scene by a healthcare professional. ### Analysis: categories: Service, Company, aspects: Waiting Time, Reliability, sentiments: Negative, Negative )))
### Review: title: Waste of time, content: I set my appointment up at 8:13 AM. I have not been seen for the past eight hours. I came to the reviews and observed that other people are having the same issues. I’ve contacted customer service and they said that they cannot give me an estimated time that I will be seen however it would be soon. I’ve been getting an automated message every hour for the past eight hours saying that I would be seen soon. I if I would’ve known that I was not going to be seen today I would’ve gone to a walk-in clinic. Whenever I spoke to customer service they told me there was nothing they could do to show that I’ve been in their virtual waiting room all day so I could have proof for work. This application and company is very unreliable for the working class citizen. , , I will update tomorrow on how the care is if I ever am scene by a healthcare professional. ### Analysis: categories: (Service, Company) aspects: (Waiting Time, Reliability) sentiments: (Negative, Negative) )))