Speed call?
I will never call this app again. Someone that I thought was a doctor called and was super rushed. There was a lot of noise/people in the background when he called. I explained I got an RX two-three wks ago but since it has gotten worse. He told me to go to dr office. The whole conversation was extremely rushed, and he wasn’t even listening to me. I had sent photos of my throat, and he mentioned nothing about seeing them. The whole call was just shady. I called back to talk to a rep because I wanted to know am I actually getting charged for that?! He did nothing for me? You have to be kidding. I asked if the rep could tell me if I would get charged again if I go to my dr office and he said “he wasn’t sure”. I asked if they refer it on to my regular dr’s office and he said no. I do not recommend calling this app! It’s a waste of time and money.
Communication, Communication, Communication, Service, Service, Service
Doctor's response, Responsiveness, Overall, Effectiveness, Information provided, Overall
negative, negative, negative, negative, negative, negative
Communication - Doctor's response - negative, Communication - Responsiveness - negative, Communication - Overall - negative, Service - Effectiveness - negative, Service - Information provided - negative, Service - Overall - negative
### USER: Speed call?: I will never call this app again. Someone that I thought was a doctor called and was super rushed. There was a lot of noise/people in the background when he called. I explained I got an RX two-three wks ago but since it has gotten worse. He told me to go to dr office. The whole conversation was extremely rushed, and he wasn’t even listening to me. I had sent photos of my throat, and he mentioned nothing about seeing them. The whole call was just shady. I called back to talk to a rep because I wanted to know am I actually getting charged for that?! He did nothing for me? You have to be kidding. I asked if the rep could tell me if I would get charged again if I go to my dr office and he said “he wasn’t sure”. I asked if they refer it on to my regular dr’s office and he said no. I do not recommend calling this app! It’s a waste of time and money. ### ASSISTANT: Communication - Doctor's response - negative, Communication - Responsiveness - negative, Communication - Overall - negative, Service - Effectiveness - negative, Service - Information provided - negative, Service - Overall - negative )))
### Review: title: Speed call?, content: I will never call this app again. Someone that I thought was a doctor called and was super rushed. There was a lot of noise/people in the background when he called. I explained I got an RX two-three wks ago but since it has gotten worse. He told me to go to dr office. The whole conversation was extremely rushed, and he wasn’t even listening to me. I had sent photos of my throat, and he mentioned nothing about seeing them. The whole call was just shady. I called back to talk to a rep because I wanted to know am I actually getting charged for that?! He did nothing for me? You have to be kidding. I asked if the rep could tell me if I would get charged again if I go to my dr office and he said “he wasn’t sure”. I asked if they refer it on to my regular dr’s office and he said no. I do not recommend calling this app! It’s a waste of time and money. ### Analysis: categories: Communication, Communication, Communication, Service, Service, Service, aspects: Doctor's response, Responsiveness, Overall, Effectiveness, Information provided, Overall, sentiments: negative, negative, negative, negative, negative, negative )))
### Review: title: Speed call?, content: I will never call this app again. Someone that I thought was a doctor called and was super rushed. There was a lot of noise/people in the background when he called. I explained I got an RX two-three wks ago but since it has gotten worse. He told me to go to dr office. The whole conversation was extremely rushed, and he wasn’t even listening to me. I had sent photos of my throat, and he mentioned nothing about seeing them. The whole call was just shady. I called back to talk to a rep because I wanted to know am I actually getting charged for that?! He did nothing for me? You have to be kidding. I asked if the rep could tell me if I would get charged again if I go to my dr office and he said “he wasn’t sure”. I asked if they refer it on to my regular dr’s office and he said no. I do not recommend calling this app! It’s a waste of time and money. ### Analysis: categories: (Communication, Communication, Communication, Service, Service, Service) aspects: (Doctor's response, Responsiveness, Overall, Effectiveness, Information provided, Overall) sentiments: (negative, negative, negative, negative, negative, negative) )))