LiveHealth is better
I moved to a new state and am unable to see a doctor in office for 4 months. Teledoc does not allow their doctors on their app to prescribe Topamax despite the medication not being a controlled substance and it being prescribed for headaches. The LiveHealth app allows this medication to be refilled via their online services. Zero stars as I will run out of my medication before I am able to see a doctor in office., , I attempted to use the app a second time. I sent a request for a therapist and she responded with a date/time. The day off my appointment it’s canceled and the therapist suggest a new date/time. Why is this platform not set up like LiveHealth? LiveHealth allows you to see the appointment times for a provider and schedule. If there are no slots. That means the therapist is not available. I will continued to pay out of pocket and see my therapist via LiveHealth. As she doesn’t not cancel appointments last minute.
Healthcare Platform, Healthcare Platform
Convenience, Appointment Scheduling
Positive, Negative
Healthcare Platform - Convenience - Positive, Healthcare Platform - Appointment Scheduling - Negative
### USER: LiveHealth is better: I moved to a new state and am unable to see a doctor in office for 4 months. Teledoc does not allow their doctors on their app to prescribe Topamax despite the medication not being a controlled substance and it being prescribed for headaches. The LiveHealth app allows this medication to be refilled via their online services. Zero stars as I will run out of my medication before I am able to see a doctor in office., , I attempted to use the app a second time. I sent a request for a therapist and she responded with a date/time. The day off my appointment it’s canceled and the therapist suggest a new date/time. Why is this platform not set up like LiveHealth? LiveHealth allows you to see the appointment times for a provider and schedule. If there are no slots. That means the therapist is not available. I will continued to pay out of pocket and see my therapist via LiveHealth. As she doesn’t not cancel appointments last minute. ### ASSISTANT: Healthcare Platform - Convenience - Positive, Healthcare Platform - Appointment Scheduling - Negative )))
### Review: title: LiveHealth is better, content: I moved to a new state and am unable to see a doctor in office for 4 months. Teledoc does not allow their doctors on their app to prescribe Topamax despite the medication not being a controlled substance and it being prescribed for headaches. The LiveHealth app allows this medication to be refilled via their online services. Zero stars as I will run out of my medication before I am able to see a doctor in office., , I attempted to use the app a second time. I sent a request for a therapist and she responded with a date/time. The day off my appointment it’s canceled and the therapist suggest a new date/time. Why is this platform not set up like LiveHealth? LiveHealth allows you to see the appointment times for a provider and schedule. If there are no slots. That means the therapist is not available. I will continued to pay out of pocket and see my therapist via LiveHealth. As she doesn’t not cancel appointments last minute. ### Analysis: categories: Healthcare Platform, Healthcare Platform, aspects: Convenience, Appointment Scheduling, sentiments: Positive, Negative )))
### Review: title: LiveHealth is better, content: I moved to a new state and am unable to see a doctor in office for 4 months. Teledoc does not allow their doctors on their app to prescribe Topamax despite the medication not being a controlled substance and it being prescribed for headaches. The LiveHealth app allows this medication to be refilled via their online services. Zero stars as I will run out of my medication before I am able to see a doctor in office., , I attempted to use the app a second time. I sent a request for a therapist and she responded with a date/time. The day off my appointment it’s canceled and the therapist suggest a new date/time. Why is this platform not set up like LiveHealth? LiveHealth allows you to see the appointment times for a provider and schedule. If there are no slots. That means the therapist is not available. I will continued to pay out of pocket and see my therapist via LiveHealth. As she doesn’t not cancel appointments last minute. ### Analysis: categories: (Healthcare Platform, Healthcare Platform) aspects: (Convenience, Appointment Scheduling) sentiments: (Positive, Negative) )))