Can’t change insurance information
I’ve spent 2 hours this weekend trying to make an account with this app under my insurance (my insurance provider directed me to this site) but once an account is made, it doesn’t let you update your insurance m, and for whatever reason my insurance company (larger company, again who sent me here) isn’t showing up. So every time I go through the trouble Of setting up an appointment, giving my health info, taking photos, explaining symptoms, it asks me for $75 for the visit. No, it’s supposed to be paid by my insurance. But I can’t update my insurance. And apparently it doesn’t want your insurance because you can’t even Input it anywhere. It just wants $75 from you right now. Huge waste of time.
App, App
Insurance, User Interface
negative, negative
App - Insurance - negative, App - User Interface - negative
### USER: Can’t change insurance information: I’ve spent 2 hours this weekend trying to make an account with this app under my insurance (my insurance provider directed me to this site) but once an account is made, it doesn’t let you update your insurance m, and for whatever reason my insurance company (larger company, again who sent me here) isn’t showing up. So every time I go through the trouble Of setting up an appointment, giving my health info, taking photos, explaining symptoms, it asks me for $75 for the visit. No, it’s supposed to be paid by my insurance. But I can’t update my insurance. And apparently it doesn’t want your insurance because you can’t even Input it anywhere. It just wants $75 from you right now. Huge waste of time. ### ASSISTANT: App - Insurance - negative, App - User Interface - negative )))
### Review: title: Can’t change insurance information, content: I’ve spent 2 hours this weekend trying to make an account with this app under my insurance (my insurance provider directed me to this site) but once an account is made, it doesn’t let you update your insurance m, and for whatever reason my insurance company (larger company, again who sent me here) isn’t showing up. So every time I go through the trouble Of setting up an appointment, giving my health info, taking photos, explaining symptoms, it asks me for $75 for the visit. No, it’s supposed to be paid by my insurance. But I can’t update my insurance. And apparently it doesn’t want your insurance because you can’t even Input it anywhere. It just wants $75 from you right now. Huge waste of time. ### Analysis: categories: App, App, aspects: Insurance, User Interface, sentiments: negative, negative )))
### Review: title: Can’t change insurance information, content: I’ve spent 2 hours this weekend trying to make an account with this app under my insurance (my insurance provider directed me to this site) but once an account is made, it doesn’t let you update your insurance m, and for whatever reason my insurance company (larger company, again who sent me here) isn’t showing up. So every time I go through the trouble Of setting up an appointment, giving my health info, taking photos, explaining symptoms, it asks me for $75 for the visit. No, it’s supposed to be paid by my insurance. But I can’t update my insurance. And apparently it doesn’t want your insurance because you can’t even Input it anywhere. It just wants $75 from you right now. Huge waste of time. ### Analysis: categories: (App, App) aspects: (Insurance, User Interface) sentiments: (negative, negative) )))