Terrible Doctors!
I used this app three times. Only one was a pleasant experience. The last two were terrible. The Doctor rushes through the call. They don’t listen to you, and sometimes even ignore your questions or statements. Each time I have asked for Doctors notes for work. Each doctor confirmed they would include one in my follow up message. The last 2 times I have had to get in touch customer service to get them. They have to get in touch with the doctor and it could take 24 hrs. It is hit or miss with customer service as well. Today I felt like I was being blown off. I asked to file a complaint against the doctor and the CSR just repeated my question and then asked if there was anything else. It would be a good service if they hired some doctors with better “bedside manner” and had an option to request a work/excuse when setting up the appointment.
Healthcare, Healthcare, Healthcare, Healthcare, Healthcare, Healthcare
Doctor, Doctor, Doctor, Customer service, Doctor, Customer service
negative, negative, negative, negative, negative, neutral
Healthcare - Doctor - negative, Healthcare - Doctor - negative, Healthcare - Doctor - negative, Healthcare - Customer service - negative, Healthcare - Doctor - negative, Healthcare - Customer service - neutral
### USER: Terrible Doctors!: I used this app three times. Only one was a pleasant experience. The last two were terrible. The Doctor rushes through the call. They don’t listen to you, and sometimes even ignore your questions or statements. Each time I have asked for Doctors notes for work. Each doctor confirmed they would include one in my follow up message. The last 2 times I have had to get in touch customer service to get them. They have to get in touch with the doctor and it could take 24 hrs. It is hit or miss with customer service as well. Today I felt like I was being blown off. I asked to file a complaint against the doctor and the CSR just repeated my question and then asked if there was anything else. It would be a good service if they hired some doctors with better “bedside manner” and had an option to request a work/excuse when setting up the appointment. ### ASSISTANT: Healthcare - Doctor - negative, Healthcare - Doctor - negative, Healthcare - Doctor - negative, Healthcare - Customer service - negative, Healthcare - Doctor - negative, Healthcare - Customer service - neutral )))
### Review: title: Terrible Doctors!, content: I used this app three times. Only one was a pleasant experience. The last two were terrible. The Doctor rushes through the call. They don’t listen to you, and sometimes even ignore your questions or statements. Each time I have asked for Doctors notes for work. Each doctor confirmed they would include one in my follow up message. The last 2 times I have had to get in touch customer service to get them. They have to get in touch with the doctor and it could take 24 hrs. It is hit or miss with customer service as well. Today I felt like I was being blown off. I asked to file a complaint against the doctor and the CSR just repeated my question and then asked if there was anything else. It would be a good service if they hired some doctors with better “bedside manner” and had an option to request a work/excuse when setting up the appointment. ### Analysis: categories: Healthcare, Healthcare, Healthcare, Healthcare, Healthcare, Healthcare, aspects: Doctor, Doctor, Doctor, Customer service, Doctor, Customer service, sentiments: negative, negative, negative, negative, negative, neutral )))
### Review: title: Terrible Doctors!, content: I used this app three times. Only one was a pleasant experience. The last two were terrible. The Doctor rushes through the call. They don’t listen to you, and sometimes even ignore your questions or statements. Each time I have asked for Doctors notes for work. Each doctor confirmed they would include one in my follow up message. The last 2 times I have had to get in touch customer service to get them. They have to get in touch with the doctor and it could take 24 hrs. It is hit or miss with customer service as well. Today I felt like I was being blown off. I asked to file a complaint against the doctor and the CSR just repeated my question and then asked if there was anything else. It would be a good service if they hired some doctors with better “bedside manner” and had an option to request a work/excuse when setting up the appointment. ### Analysis: categories: (Healthcare, Healthcare, Healthcare, Healthcare, Healthcare, Healthcare) aspects: (Doctor, Doctor, Doctor, Customer service, Doctor, Customer service) sentiments: (negative, negative, negative, negative, negative, neutral) )))