Waited in the “waiting room” for 1 hour.
There is no ETA when you enter the waiting room. It’s just you sitting there unable to use your phone for other things.  Because if you have this running in the background, you automatically leave the “waiting room”.  Boy, you sure do know how to make a terrible analogy to real life.  The thing is…. This isn’t real life.  I shouldn’t have to wait in a friggen lobby, with no understanding or even an ESTIMATION of when I’ll be seen.  Come on.  Use technology, and outside the box thinking.  We don’t want direct links to real world procedures.  It’s very easy to be cynical about technology with apps like this.  I’m sure stupid government mandates ( hipa)help make this so difficult, and implementation so bad.
Functionality
Waiting Room
negative
Functionality - Waiting Room - negative
### USER: Waited in the “waiting room” for 1 hour.: There is no ETA when you enter the waiting room. It’s just you sitting there unable to use your phone for other things.  Because if you have this running in the background, you automatically leave the “waiting room”.  Boy, you sure do know how to make a terrible analogy to real life.  The thing is…. This isn’t real life.  I shouldn’t have to wait in a friggen lobby, with no understanding or even an ESTIMATION of when I’ll be seen.  Come on.  Use technology, and outside the box thinking.  We don’t want direct links to real world procedures.  It’s very easy to be cynical about technology with apps like this.  I’m sure stupid government mandates ( hipa)help make this so difficult, and implementation so bad. ### ASSISTANT: Functionality - Waiting Room - negative )))
### Review: title: Waited in the “waiting room” for 1 hour., content: There is no ETA when you enter the waiting room. It’s just you sitting there unable to use your phone for other things.  Because if you have this running in the background, you automatically leave the “waiting room”.  Boy, you sure do know how to make a terrible analogy to real life.  The thing is…. This isn’t real life.  I shouldn’t have to wait in a friggen lobby, with no understanding or even an ESTIMATION of when I’ll be seen.  Come on.  Use technology, and outside the box thinking.  We don’t want direct links to real world procedures.  It’s very easy to be cynical about technology with apps like this.  I’m sure stupid government mandates ( hipa)help make this so difficult, and implementation so bad. ### Analysis: categories: Functionality, aspects: Waiting Room, sentiments: negative )))
### Review: title: Waited in the “waiting room” for 1 hour., content: There is no ETA when you enter the waiting room. It’s just you sitting there unable to use your phone for other things.  Because if you have this running in the background, you automatically leave the “waiting room”.  Boy, you sure do know how to make a terrible analogy to real life.  The thing is…. This isn’t real life.  I shouldn’t have to wait in a friggen lobby, with no understanding or even an ESTIMATION of when I’ll be seen.  Come on.  Use technology, and outside the box thinking.  We don’t want direct links to real world procedures.  It’s very easy to be cynical about technology with apps like this.  I’m sure stupid government mandates ( hipa)help make this so difficult, and implementation so bad. ### Analysis: categories: (Functionality) aspects: (Waiting Room) sentiments: (negative) )))