Not good care
Unless you think your symptoms fall under one of the 50 or so conditions they treat on this app, then look elsewhere. I have yet to have a positive experience with a doctor on this app, whereas I have had many on Dr On Demand (which I highly recommend for virtual care). My insurance covers Teladoc, which is great, but unfortunately of my experiences using Teladoc I have yet to receive an accurate diagnosis. Virtual care is tough, I get it, but Dr on demand shows it can be done and is leaps and bounds better than the physicians I’ve encountered on Teladoc. One doctor was so unprofessional and I asked him if I could see another doctor and he was so rude, and the worst part was there was no way for my to leave any kind of patient feedback on him. The app had NO record of my appointment so I wasn’t able to even get his name. Like how are you supposed to improve your virtual care of you don’t have checks in balances in place to keep your staff accountable? Totally unacceptable. Dr on demand on the other hand, even though it’s not covered by my insurance, is 100% worth the $75 for a visit, because I KNOW they will very likely properly diagnose my condition, but also I can easily review the physicians immediately after a call. Again, use Teladoc at your own risk and only use it if you’re 100% sure what your condition is before making an appointment because otherwise it’s a waste of time.
Diagnosis, User Interface, User Experience, User Experience, Service, Service, Service
Accuracy, Functionality, Responsiveness, Feedback Mechanism, Timeliness, Professionalism, Value for Money
negative, negative, negative, negative, negative, negative, positive
Diagnosis - Accuracy - negative, User Interface - Functionality - negative, User Experience - Responsiveness - negative, User Experience - Feedback Mechanism - negative, Service - Timeliness - negative, Service - Professionalism - negative, Service - Value for Money - positive
### USER: Not good care: Unless you think your symptoms fall under one of the 50 or so conditions they treat on this app, then look elsewhere. I have yet to have a positive experience with a doctor on this app, whereas I have had many on Dr On Demand (which I highly recommend for virtual care). My insurance covers Teladoc, which is great, but unfortunately of my experiences using Teladoc I have yet to receive an accurate diagnosis. Virtual care is tough, I get it, but Dr on demand shows it can be done and is leaps and bounds better than the physicians I’ve encountered on Teladoc. One doctor was so unprofessional and I asked him if I could see another doctor and he was so rude, and the worst part was there was no way for my to leave any kind of patient feedback on him. The app had NO record of my appointment so I wasn’t able to even get his name. Like how are you supposed to improve your virtual care of you don’t have checks in balances in place to keep your staff accountable? Totally unacceptable. Dr on demand on the other hand, even though it’s not covered by my insurance, is 100% worth the $75 for a visit, because I KNOW they will very likely properly diagnose my condition, but also I can easily review the physicians immediately after a call. Again, use Teladoc at your own risk and only use it if you’re 100% sure what your condition is before making an appointment because otherwise it’s a waste of time. ### ASSISTANT: Diagnosis - Accuracy - negative, User Interface - Functionality - negative, User Experience - Responsiveness - negative, User Experience - Feedback Mechanism - negative, Service - Timeliness - negative, Service - Professionalism - negative, Service - Value for Money - positive )))
### Review: title: Not good care, content: Unless you think your symptoms fall under one of the 50 or so conditions they treat on this app, then look elsewhere. I have yet to have a positive experience with a doctor on this app, whereas I have had many on Dr On Demand (which I highly recommend for virtual care). My insurance covers Teladoc, which is great, but unfortunately of my experiences using Teladoc I have yet to receive an accurate diagnosis. Virtual care is tough, I get it, but Dr on demand shows it can be done and is leaps and bounds better than the physicians I’ve encountered on Teladoc. One doctor was so unprofessional and I asked him if I could see another doctor and he was so rude, and the worst part was there was no way for my to leave any kind of patient feedback on him. The app had NO record of my appointment so I wasn’t able to even get his name. Like how are you supposed to improve your virtual care of you don’t have checks in balances in place to keep your staff accountable? Totally unacceptable. Dr on demand on the other hand, even though it’s not covered by my insurance, is 100% worth the $75 for a visit, because I KNOW they will very likely properly diagnose my condition, but also I can easily review the physicians immediately after a call. Again, use Teladoc at your own risk and only use it if you’re 100% sure what your condition is before making an appointment because otherwise it’s a waste of time. ### Analysis: categories: Diagnosis, User Interface, User Experience, User Experience, Service, Service, Service, aspects: Accuracy, Functionality, Responsiveness, Feedback Mechanism, Timeliness, Professionalism, Value for Money, sentiments: negative, negative, negative, negative, negative, negative, positive )))
### Review: title: Not good care, content: Unless you think your symptoms fall under one of the 50 or so conditions they treat on this app, then look elsewhere. I have yet to have a positive experience with a doctor on this app, whereas I have had many on Dr On Demand (which I highly recommend for virtual care). My insurance covers Teladoc, which is great, but unfortunately of my experiences using Teladoc I have yet to receive an accurate diagnosis. Virtual care is tough, I get it, but Dr on demand shows it can be done and is leaps and bounds better than the physicians I’ve encountered on Teladoc. One doctor was so unprofessional and I asked him if I could see another doctor and he was so rude, and the worst part was there was no way for my to leave any kind of patient feedback on him. The app had NO record of my appointment so I wasn’t able to even get his name. Like how are you supposed to improve your virtual care of you don’t have checks in balances in place to keep your staff accountable? Totally unacceptable. Dr on demand on the other hand, even though it’s not covered by my insurance, is 100% worth the $75 for a visit, because I KNOW they will very likely properly diagnose my condition, but also I can easily review the physicians immediately after a call. Again, use Teladoc at your own risk and only use it if you’re 100% sure what your condition is before making an appointment because otherwise it’s a waste of time. ### Analysis: categories: (Diagnosis, User Interface, User Experience, User Experience, Service, Service, Service) aspects: (Accuracy, Functionality, Responsiveness, Feedback Mechanism, Timeliness, Professionalism, Value for Money) sentiments: (negative, negative, negative, negative, negative, negative, positive) )))