Not happy
I used their services at 9am this morning for my 5 year old son Bentley Swatkowski. He has the flu and was sent Tamiflu into the pharmacy. The doctor ordered his prescription for 60mL doses and at his age the recommended prescription per a different doctor on their staff 7.5mL is the recommended dose. The pharmacy wouldn’t fill his prescription due to the high dosage. They pharmacy tried to reach out to the doctor and had no luck. I tried to reach out and was on the phone for 30 minutes being transferred around just to end up at a point where it asked me to leave a voicemail. I also contacted through their website and said I would hear back in 12 hours. My son is very sick with a 103 fever. I can’t wait 12 hours. I’m very disappointed with the service we experienced. It’s unacceptable.
Medical Services, Medical Services, Medical Services
Doctor's Prescription, Staff Communication, Pharmacy Cooperation
Negative, Negative, Negative
Medical Services - Doctor's Prescription - Negative, Medical Services - Staff Communication - Negative, Medical Services - Pharmacy Cooperation - Negative
### USER: Not happy: I used their services at 9am this morning for my 5 year old son Bentley Swatkowski. He has the flu and was sent Tamiflu into the pharmacy. The doctor ordered his prescription for 60mL doses and at his age the recommended prescription per a different doctor on their staff 7.5mL is the recommended dose. The pharmacy wouldn’t fill his prescription due to the high dosage. They pharmacy tried to reach out to the doctor and had no luck. I tried to reach out and was on the phone for 30 minutes being transferred around just to end up at a point where it asked me to leave a voicemail. I also contacted through their website and said I would hear back in 12 hours. My son is very sick with a 103 fever. I can’t wait 12 hours. I’m very disappointed with the service we experienced. It’s unacceptable. ### ASSISTANT: Medical Services - Doctor's Prescription - Negative, Medical Services - Staff Communication - Negative, Medical Services - Pharmacy Cooperation - Negative )))
### Review: title: Not happy, content: I used their services at 9am this morning for my 5 year old son Bentley Swatkowski. He has the flu and was sent Tamiflu into the pharmacy. The doctor ordered his prescription for 60mL doses and at his age the recommended prescription per a different doctor on their staff 7.5mL is the recommended dose. The pharmacy wouldn’t fill his prescription due to the high dosage. They pharmacy tried to reach out to the doctor and had no luck. I tried to reach out and was on the phone for 30 minutes being transferred around just to end up at a point where it asked me to leave a voicemail. I also contacted through their website and said I would hear back in 12 hours. My son is very sick with a 103 fever. I can’t wait 12 hours. I’m very disappointed with the service we experienced. It’s unacceptable. ### Analysis: categories: Medical Services, Medical Services, Medical Services, aspects: Doctor's Prescription, Staff Communication, Pharmacy Cooperation, sentiments: Negative, Negative, Negative )))
### Review: title: Not happy, content: I used their services at 9am this morning for my 5 year old son Bentley Swatkowski. He has the flu and was sent Tamiflu into the pharmacy. The doctor ordered his prescription for 60mL doses and at his age the recommended prescription per a different doctor on their staff 7.5mL is the recommended dose. The pharmacy wouldn’t fill his prescription due to the high dosage. They pharmacy tried to reach out to the doctor and had no luck. I tried to reach out and was on the phone for 30 minutes being transferred around just to end up at a point where it asked me to leave a voicemail. I also contacted through their website and said I would hear back in 12 hours. My son is very sick with a 103 fever. I can’t wait 12 hours. I’m very disappointed with the service we experienced. It’s unacceptable. ### Analysis: categories: (Medical Services, Medical Services, Medical Services) aspects: (Doctor's Prescription, Staff Communication, Pharmacy Cooperation) sentiments: (Negative, Negative, Negative) )))