Teladoc has a lot of room for improvement on the little things
Lots of issues with this app but also Teladoc in general. For starters it accosts you with three prompts at the beginning every single time you log on, and every time you have to say “I’ll skip this step” if you don’t want to accept. It also sends so many unnecessary “messages” that you constantly have to log in for in the message center. It forces you to answer (lengthy) questions and surveys that are never used by the doctor. , , It’s confusing that you have to go to “my messages” to handle appointments. It would be so much better if there was just an area on the main page where you could manage your appointment, , There are occasional technical issues but video quality is usually decent, better on the app than on the computer. In principle the service is good just frustrating to use because of these annoyances
App Features, App Features, App Features, App Features, App Features, App Features
Features, Login Process, Message Center, Questions and Surveys, Appointment Management, Video Quality
negative, negative, negative, negative, negative, positive
App Features - Features - negative, App Features - Login Process - negative, App Features - Message Center - negative, App Features - Questions and Surveys - negative, App Features - Appointment Management - negative, App Features - Video Quality - positive
### USER: Teladoc has a lot of room for improvement on the little things: Lots of issues with this app but also Teladoc in general. For starters it accosts you with three prompts at the beginning every single time you log on, and every time you have to say “I’ll skip this step” if you don’t want to accept. It also sends so many unnecessary “messages” that you constantly have to log in for in the message center. It forces you to answer (lengthy) questions and surveys that are never used by the doctor. , , It’s confusing that you have to go to “my messages” to handle appointments. It would be so much better if there was just an area on the main page where you could manage your appointment, , There are occasional technical issues but video quality is usually decent, better on the app than on the computer. In principle the service is good just frustrating to use because of these annoyances ### ASSISTANT: App Features - Features - negative, App Features - Login Process - negative, App Features - Message Center - negative, App Features - Questions and Surveys - negative, App Features - Appointment Management - negative, App Features - Video Quality - positive )))
### Review: title: Teladoc has a lot of room for improvement on the little things, content: Lots of issues with this app but also Teladoc in general. For starters it accosts you with three prompts at the beginning every single time you log on, and every time you have to say “I’ll skip this step” if you don’t want to accept. It also sends so many unnecessary “messages” that you constantly have to log in for in the message center. It forces you to answer (lengthy) questions and surveys that are never used by the doctor. , , It’s confusing that you have to go to “my messages” to handle appointments. It would be so much better if there was just an area on the main page where you could manage your appointment, , There are occasional technical issues but video quality is usually decent, better on the app than on the computer. In principle the service is good just frustrating to use because of these annoyances ### Analysis: categories: App Features, App Features, App Features, App Features, App Features, App Features, aspects: Features, Login Process, Message Center, Questions and Surveys, Appointment Management, Video Quality, sentiments: negative, negative, negative, negative, negative, positive )))
### Review: title: Teladoc has a lot of room for improvement on the little things, content: Lots of issues with this app but also Teladoc in general. For starters it accosts you with three prompts at the beginning every single time you log on, and every time you have to say “I’ll skip this step” if you don’t want to accept. It also sends so many unnecessary “messages” that you constantly have to log in for in the message center. It forces you to answer (lengthy) questions and surveys that are never used by the doctor. , , It’s confusing that you have to go to “my messages” to handle appointments. It would be so much better if there was just an area on the main page where you could manage your appointment, , There are occasional technical issues but video quality is usually decent, better on the app than on the computer. In principle the service is good just frustrating to use because of these annoyances ### Analysis: categories: (App Features, App Features, App Features, App Features, App Features, App Features) aspects: (Features, Login Process, Message Center, Questions and Surveys, Appointment Management, Video Quality) sentiments: (negative, negative, negative, negative, negative, positive) )))