great service terrible app
Ive had a great experience with my therapist but the app itself is extremely poorly done. There will be a bug every time you use it. Setting up facial recognition is pointless because it will work like twice before the app just crashes and loses your settings, the home page does not auto-refresh and neither do the messages. ex if you have an appointment on 12/14 then the next time you open the app even if it’s a week later it will still be displaying the option for you to join your 12/14 appt. Same with the messages which is even worse. If you get a notification that you have a message and open the app it will just not show it until you manually refresh the page. For context i’m a software engineer who works in a similar area and I have absolutely no idea why no pages on the app auto refresh. I have missed messages from my therapist because of this because they will not show unless you manually refresh the page. Lots of audio and video problems. It’s honestly really bad.
App, App, App, App, App, App, App, App, App
Service, App, Recognition, Home Page, Messages, Refresh, Setup, Audio, Video
Positive, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative
App - Service - Positive, App - App - Negative, App - Recognition - Negative, App - Home Page - Negative, App - Messages - Negative, App - Refresh - Negative, App - Setup - Negative, App - Audio - Negative, App - Video - Negative
### USER: great service terrible app: Ive had a great experience with my therapist but the app itself is extremely poorly done. There will be a bug every time you use it. Setting up facial recognition is pointless because it will work like twice before the app just crashes and loses your settings, the home page does not auto-refresh and neither do the messages. ex if you have an appointment on 12/14 then the next time you open the app even if it’s a week later it will still be displaying the option for you to join your 12/14 appt. Same with the messages which is even worse. If you get a notification that you have a message and open the app it will just not show it until you manually refresh the page. For context i’m a software engineer who works in a similar area and I have absolutely no idea why no pages on the app auto refresh. I have missed messages from my therapist because of this because they will not show unless you manually refresh the page. Lots of audio and video problems. It’s honestly really bad. ### ASSISTANT: App - Service - Positive, App - App - Negative, App - Recognition - Negative, App - Home Page - Negative, App - Messages - Negative, App - Refresh - Negative, App - Setup - Negative, App - Audio - Negative, App - Video - Negative )))
### Review: title: great service terrible app, content: Ive had a great experience with my therapist but the app itself is extremely poorly done. There will be a bug every time you use it. Setting up facial recognition is pointless because it will work like twice before the app just crashes and loses your settings, the home page does not auto-refresh and neither do the messages. ex if you have an appointment on 12/14 then the next time you open the app even if it’s a week later it will still be displaying the option for you to join your 12/14 appt. Same with the messages which is even worse. If you get a notification that you have a message and open the app it will just not show it until you manually refresh the page. For context i’m a software engineer who works in a similar area and I have absolutely no idea why no pages on the app auto refresh. I have missed messages from my therapist because of this because they will not show unless you manually refresh the page. Lots of audio and video problems. It’s honestly really bad. ### Analysis: categories: App, App, App, App, App, App, App, App, App, aspects: Service, App, Recognition, Home Page, Messages, Refresh, Setup, Audio, Video, sentiments: Positive, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative )))
### Review: title: great service terrible app, content: Ive had a great experience with my therapist but the app itself is extremely poorly done. There will be a bug every time you use it. Setting up facial recognition is pointless because it will work like twice before the app just crashes and loses your settings, the home page does not auto-refresh and neither do the messages. ex if you have an appointment on 12/14 then the next time you open the app even if it’s a week later it will still be displaying the option for you to join your 12/14 appt. Same with the messages which is even worse. If you get a notification that you have a message and open the app it will just not show it until you manually refresh the page. For context i’m a software engineer who works in a similar area and I have absolutely no idea why no pages on the app auto refresh. I have missed messages from my therapist because of this because they will not show unless you manually refresh the page. Lots of audio and video problems. It’s honestly really bad. ### Analysis: categories: (App, App, App, App, App, App, App, App, App) aspects: (Service, App, Recognition, Home Page, Messages, Refresh, Setup, Audio, Video) sentiments: (Positive, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))