Bad service
I scheduled an appointment, and the app said my call would come in no less then an hour. Thinking I had at least an hour I immediately went to the bathroom, and in that 3 minutes I missed the call. I thought I would get a call back, and then my voice message went off. I listened to the message and the Dr, rather then leaving a number to call back or letting me know she would try again said she was canceling the appointment since she couldn’t speak to me and said I would have to reschedule. Now I can’t reschedule because I requested already.
Service
Call Service
negative
Service - Call Service - negative
### USER: Bad service: I scheduled an appointment, and the app said my call would come in no less then an hour. Thinking I had at least an hour I immediately went to the bathroom, and in that 3 minutes I missed the call. I thought I would get a call back, and then my voice message went off. I listened to the message and the Dr, rather then leaving a number to call back or letting me know she would try again said she was canceling the appointment since she couldn’t speak to me and said I would have to reschedule. Now I can’t reschedule because I requested already. ### ASSISTANT: Service - Call Service - negative )))
### Review: title: Bad service, content: I scheduled an appointment, and the app said my call would come in no less then an hour. Thinking I had at least an hour I immediately went to the bathroom, and in that 3 minutes I missed the call. I thought I would get a call back, and then my voice message went off. I listened to the message and the Dr, rather then leaving a number to call back or letting me know she would try again said she was canceling the appointment since she couldn’t speak to me and said I would have to reschedule. Now I can’t reschedule because I requested already. ### Analysis: categories: Service, aspects: Call Service, sentiments: negative )))
### Review: title: Bad service, content: I scheduled an appointment, and the app said my call would come in no less then an hour. Thinking I had at least an hour I immediately went to the bathroom, and in that 3 minutes I missed the call. I thought I would get a call back, and then my voice message went off. I listened to the message and the Dr, rather then leaving a number to call back or letting me know she would try again said she was canceling the appointment since she couldn’t speak to me and said I would have to reschedule. Now I can’t reschedule because I requested already. ### Analysis: categories: (Service) aspects: (Call Service) sentiments: (negative) )))