Worst healthcare experience
I had multiple mental health visits cancelled and consequentially ran out of a critical prescription. The second time my appointment got cancelled, I saw that it would be faster to get a prescription refill appointment with a general physician than get another mental health appointment so I tried that. I was charged the full amount for an appointment just for a doctor to tell me my prescription could not be refilled by her. It was a 30 second “doctor appointment.” Can you imagine? And when I spent an hour on different customer service lines, the result was a very terse email response that my request for that doctor visit to be refunded was denied. I’m without a prescription, have lost money, and have lost a good bit of sanity. Maybe they’re fine if you have a sinus infection but avoid at all costs for mental health.
Healthcare Experience, Healthcare Experience, Healthcare Experience
Customer Service, Prescriptions, Appointment Scheduling
negative, negative, negative
Healthcare Experience - Customer Service - negative, Healthcare Experience - Prescriptions - negative, Healthcare Experience - Appointment Scheduling - negative
### USER: Worst healthcare experience: I had multiple mental health visits cancelled and consequentially ran out of a critical prescription. The second time my appointment got cancelled, I saw that it would be faster to get a prescription refill appointment with a general physician than get another mental health appointment so I tried that. I was charged the full amount for an appointment just for a doctor to tell me my prescription could not be refilled by her. It was a 30 second “doctor appointment.” Can you imagine? And when I spent an hour on different customer service lines, the result was a very terse email response that my request for that doctor visit to be refunded was denied. I’m without a prescription, have lost money, and have lost a good bit of sanity. Maybe they’re fine if you have a sinus infection but avoid at all costs for mental health. ### ASSISTANT: Healthcare Experience - Customer Service - negative, Healthcare Experience - Prescriptions - negative, Healthcare Experience - Appointment Scheduling - negative )))
### Review: title: Worst healthcare experience, content: I had multiple mental health visits cancelled and consequentially ran out of a critical prescription. The second time my appointment got cancelled, I saw that it would be faster to get a prescription refill appointment with a general physician than get another mental health appointment so I tried that. I was charged the full amount for an appointment just for a doctor to tell me my prescription could not be refilled by her. It was a 30 second “doctor appointment.” Can you imagine? And when I spent an hour on different customer service lines, the result was a very terse email response that my request for that doctor visit to be refunded was denied. I’m without a prescription, have lost money, and have lost a good bit of sanity. Maybe they’re fine if you have a sinus infection but avoid at all costs for mental health. ### Analysis: categories: Healthcare Experience, Healthcare Experience, Healthcare Experience, aspects: Customer Service, Prescriptions, Appointment Scheduling, sentiments: negative, negative, negative )))
### Review: title: Worst healthcare experience, content: I had multiple mental health visits cancelled and consequentially ran out of a critical prescription. The second time my appointment got cancelled, I saw that it would be faster to get a prescription refill appointment with a general physician than get another mental health appointment so I tried that. I was charged the full amount for an appointment just for a doctor to tell me my prescription could not be refilled by her. It was a 30 second “doctor appointment.” Can you imagine? And when I spent an hour on different customer service lines, the result was a very terse email response that my request for that doctor visit to be refunded was denied. I’m without a prescription, have lost money, and have lost a good bit of sanity. Maybe they’re fine if you have a sinus infection but avoid at all costs for mental health. ### Analysis: categories: (Healthcare Experience, Healthcare Experience, Healthcare Experience) aspects: (Customer Service, Prescriptions, Appointment Scheduling) sentiments: (negative, negative, negative) )))