I wanted to like it
In theory, this app could be great. A visit to a health care provider without the hassle of driving, parking and going to an actual office could be really useful for a lot of reasons we go see a provider. Unfortunately I can’t vouch for Teledoc based on my experience. Scheduling was pretty much a train wreck. I had a difficult time finding a provider who would even see me and when I did find someone the provider would try to reschedule or just drop me altogether or be unable to join the appointment if I can believe what I was told after sitting and waiting for a provider who never showed up. The messaging that is supposed to be facilitating this process is a mess too. I got a lot of system-generated messages that really didn’t make a lot of sense and seemed to not be keeping up with what was going on.  All in all, my experience was very frustrating and that’s really too bad as I do think this idea could work really well.
App Functionality, App Functionality, App Functionality, App Communication
Scheduling, Availability of healthcare providers, Ability to join appointments, Messaging system
negative, negative, negative, negative
App Functionality - Scheduling - negative, App Functionality - Availability of healthcare providers - negative, App Functionality - Ability to join appointments - negative, App Communication - Messaging system - negative
### USER: I wanted to like it: In theory, this app could be great. A visit to a health care provider without the hassle of driving, parking and going to an actual office could be really useful for a lot of reasons we go see a provider. Unfortunately I can’t vouch for Teledoc based on my experience. Scheduling was pretty much a train wreck. I had a difficult time finding a provider who would even see me and when I did find someone the provider would try to reschedule or just drop me altogether or be unable to join the appointment if I can believe what I was told after sitting and waiting for a provider who never showed up. The messaging that is supposed to be facilitating this process is a mess too. I got a lot of system-generated messages that really didn’t make a lot of sense and seemed to not be keeping up with what was going on.  All in all, my experience was very frustrating and that’s really too bad as I do think this idea could work really well. ### ASSISTANT: App Functionality - Scheduling - negative, App Functionality - Availability of healthcare providers - negative, App Functionality - Ability to join appointments - negative, App Communication - Messaging system - negative )))
### Review: title: I wanted to like it, content: In theory, this app could be great. A visit to a health care provider without the hassle of driving, parking and going to an actual office could be really useful for a lot of reasons we go see a provider. Unfortunately I can’t vouch for Teledoc based on my experience. Scheduling was pretty much a train wreck. I had a difficult time finding a provider who would even see me and when I did find someone the provider would try to reschedule or just drop me altogether or be unable to join the appointment if I can believe what I was told after sitting and waiting for a provider who never showed up. The messaging that is supposed to be facilitating this process is a mess too. I got a lot of system-generated messages that really didn’t make a lot of sense and seemed to not be keeping up with what was going on.  All in all, my experience was very frustrating and that’s really too bad as I do think this idea could work really well. ### Analysis: categories: App Functionality, App Functionality, App Functionality, App Communication, aspects: Scheduling, Availability of healthcare providers, Ability to join appointments, Messaging system, sentiments: negative, negative, negative, negative )))
### Review: title: I wanted to like it, content: In theory, this app could be great. A visit to a health care provider without the hassle of driving, parking and going to an actual office could be really useful for a lot of reasons we go see a provider. Unfortunately I can’t vouch for Teledoc based on my experience. Scheduling was pretty much a train wreck. I had a difficult time finding a provider who would even see me and when I did find someone the provider would try to reschedule or just drop me altogether or be unable to join the appointment if I can believe what I was told after sitting and waiting for a provider who never showed up. The messaging that is supposed to be facilitating this process is a mess too. I got a lot of system-generated messages that really didn’t make a lot of sense and seemed to not be keeping up with what was going on.  All in all, my experience was very frustrating and that’s really too bad as I do think this idea could work really well. ### Analysis: categories: (App Functionality, App Functionality, App Functionality, App Communication) aspects: (Scheduling, Availability of healthcare providers, Ability to join appointments, Messaging system) sentiments: (negative, negative, negative, negative) )))