No Help
Doctor was nice but called 40 minutes after scheduled appointment and $40 to talk to a doctor for less than 5 minutes is ridiculous. I have swimmers ear and symptom that have persisted for 5 Days. I’ve had it before and know I need an ear drop antibiotic. The doctor said that Teladoc’s policy on ear aches is not to prescribe antibiotics; to go somewhere locally to have it checked out. Gee, thanks. Now instead of being out the fee for an office visit, I am also out $40. What is this for if it’s not for simple stuff like ear aches? And if that’s Teladoc’s policy on ear aches, that’s fine but then why don’t they just say so when I clearly marked that my issue today was an ear infection? Unbelievable. I don’t know why I trusted these people to help. Instead I just paid good money for someone to tell me he can’t look in my ear over the phone. Just save your money and go see your doctor.
Fees, Fees, Doctor, Doctor, Policy, Policy, Policy, App
Cost, Value, Attention, Helpfulness, Clarity, Efficacy, Purpose, Value
negative, negative, negative, negative, negative, negative, negative, negative
Fees - Cost - negative, Fees - Value - negative, Doctor - Attention - negative, Doctor - Helpfulness - negative, Policy - Clarity - negative, Policy - Efficacy - negative, Policy - Purpose - negative, App - Value - negative
### USER: No Help: Doctor was nice but called 40 minutes after scheduled appointment and $40 to talk to a doctor for less than 5 minutes is ridiculous. I have swimmers ear and symptom that have persisted for 5 Days. I’ve had it before and know I need an ear drop antibiotic. The doctor said that Teladoc’s policy on ear aches is not to prescribe antibiotics; to go somewhere locally to have it checked out. Gee, thanks. Now instead of being out the fee for an office visit, I am also out $40. What is this for if it’s not for simple stuff like ear aches? And if that’s Teladoc’s policy on ear aches, that’s fine but then why don’t they just say so when I clearly marked that my issue today was an ear infection? Unbelievable. I don’t know why I trusted these people to help. Instead I just paid good money for someone to tell me he can’t look in my ear over the phone. Just save your money and go see your doctor. ### ASSISTANT: Fees - Cost - negative, Fees - Value - negative, Doctor - Attention - negative, Doctor - Helpfulness - negative, Policy - Clarity - negative, Policy - Efficacy - negative, Policy - Purpose - negative, App - Value - negative )))
### Review: title: No Help, content: Doctor was nice but called 40 minutes after scheduled appointment and $40 to talk to a doctor for less than 5 minutes is ridiculous. I have swimmers ear and symptom that have persisted for 5 Days. I’ve had it before and know I need an ear drop antibiotic. The doctor said that Teladoc’s policy on ear aches is not to prescribe antibiotics; to go somewhere locally to have it checked out. Gee, thanks. Now instead of being out the fee for an office visit, I am also out $40. What is this for if it’s not for simple stuff like ear aches? And if that’s Teladoc’s policy on ear aches, that’s fine but then why don’t they just say so when I clearly marked that my issue today was an ear infection? Unbelievable. I don’t know why I trusted these people to help. Instead I just paid good money for someone to tell me he can’t look in my ear over the phone. Just save your money and go see your doctor. ### Analysis: categories: Fees, Fees, Doctor, Doctor, Policy, Policy, Policy, App, aspects: Cost, Value, Attention, Helpfulness, Clarity, Efficacy, Purpose, Value, sentiments: negative, negative, negative, negative, negative, negative, negative, negative )))
### Review: title: No Help, content: Doctor was nice but called 40 minutes after scheduled appointment and $40 to talk to a doctor for less than 5 minutes is ridiculous. I have swimmers ear and symptom that have persisted for 5 Days. I’ve had it before and know I need an ear drop antibiotic. The doctor said that Teladoc’s policy on ear aches is not to prescribe antibiotics; to go somewhere locally to have it checked out. Gee, thanks. Now instead of being out the fee for an office visit, I am also out $40. What is this for if it’s not for simple stuff like ear aches? And if that’s Teladoc’s policy on ear aches, that’s fine but then why don’t they just say so when I clearly marked that my issue today was an ear infection? Unbelievable. I don’t know why I trusted these people to help. Instead I just paid good money for someone to tell me he can’t look in my ear over the phone. Just save your money and go see your doctor. ### Analysis: categories: (Fees, Fees, Doctor, Doctor, Policy, Policy, Policy, App) aspects: (Cost, Value, Attention, Helpfulness, Clarity, Efficacy, Purpose, Value) sentiments: (negative, negative, negative, negative, negative, negative, negative, negative) )))