WASTE OF TIME
I checked into the queue at 9:30am and carried my phone waiting for notification that my doctor was ready to see me. At 7:34pm I finally got the text with the link and clicked on it. At 7:35pm I received another text saying “your provider has made an unsuccessful attempt to see you”. TEN HOURS and then your doctor gives ONE MINUTE of wait time! RIDICULOUS!  My husband tweeted at Teladoc and minutes later the doctor was reviewing my chart as I was in the waiting room. At 7:52pm a second “unsuccessful attempt” text message was sent to me. At this point my husband is PMing with support who assure me that I am next in line to see the doctor so I get right back on. It’s now 8:40pm, no doctor and I’m still in the waiting room! I get repeated text messages about “extended wait times”. This has literally been the entirety of my day and I have not yet seen a doctor. As I stated above, a complete waste of time!
Functionality
Wait time
Negative
Functionality - Wait time - Negative
### USER: WASTE OF TIME: I checked into the queue at 9:30am and carried my phone waiting for notification that my doctor was ready to see me. At 7:34pm I finally got the text with the link and clicked on it. At 7:35pm I received another text saying “your provider has made an unsuccessful attempt to see you”. TEN HOURS and then your doctor gives ONE MINUTE of wait time! RIDICULOUS!  My husband tweeted at Teladoc and minutes later the doctor was reviewing my chart as I was in the waiting room. At 7:52pm a second “unsuccessful attempt” text message was sent to me. At this point my husband is PMing with support who assure me that I am next in line to see the doctor so I get right back on. It’s now 8:40pm, no doctor and I’m still in the waiting room! I get repeated text messages about “extended wait times”. This has literally been the entirety of my day and I have not yet seen a doctor. As I stated above, a complete waste of time! ### ASSISTANT: Functionality - Wait time - Negative )))
### Review: title: WASTE OF TIME, content: I checked into the queue at 9:30am and carried my phone waiting for notification that my doctor was ready to see me. At 7:34pm I finally got the text with the link and clicked on it. At 7:35pm I received another text saying “your provider has made an unsuccessful attempt to see you”. TEN HOURS and then your doctor gives ONE MINUTE of wait time! RIDICULOUS!  My husband tweeted at Teladoc and minutes later the doctor was reviewing my chart as I was in the waiting room. At 7:52pm a second “unsuccessful attempt” text message was sent to me. At this point my husband is PMing with support who assure me that I am next in line to see the doctor so I get right back on. It’s now 8:40pm, no doctor and I’m still in the waiting room! I get repeated text messages about “extended wait times”. This has literally been the entirety of my day and I have not yet seen a doctor. As I stated above, a complete waste of time! ### Analysis: categories: Functionality, aspects: Wait time, sentiments: Negative )))
### Review: title: WASTE OF TIME, content: I checked into the queue at 9:30am and carried my phone waiting for notification that my doctor was ready to see me. At 7:34pm I finally got the text with the link and clicked on it. At 7:35pm I received another text saying “your provider has made an unsuccessful attempt to see you”. TEN HOURS and then your doctor gives ONE MINUTE of wait time! RIDICULOUS!  My husband tweeted at Teladoc and minutes later the doctor was reviewing my chart as I was in the waiting room. At 7:52pm a second “unsuccessful attempt” text message was sent to me. At this point my husband is PMing with support who assure me that I am next in line to see the doctor so I get right back on. It’s now 8:40pm, no doctor and I’m still in the waiting room! I get repeated text messages about “extended wait times”. This has literally been the entirety of my day and I have not yet seen a doctor. As I stated above, a complete waste of time! ### Analysis: categories: (Functionality) aspects: (Wait time) sentiments: (Negative) )))