Hit or miss with the doctors
I loved Teladoc until I had a visit with Dr. Duyhien Nguyen. He was very rude, and started the conversation with “what’s going on” well good morning to you too. I have never had issue with this service. To be honest I never wanted to visit a physical office because all the doctors here were so nice. Then I met Dr. Nguyen, and he was an absolute nightmare. I explained to him my symptoms and he seemed so rushed and read to send me to my pcp. Why am i using this service if you do not want to help. He ended the convo with “Is that all?”. I’m disgusted by his service I even tried to call and complain. The woman I spoke with was very nice, and she listened carefully. I just doubt it of the notes she took down will affect that doctor in any way.
Healthcare, Healthcare
Doctor, Customer service
negative, positive
Healthcare - Doctor - negative, Healthcare - Customer service - positive
### USER: Hit or miss with the doctors: I loved Teladoc until I had a visit with Dr. Duyhien Nguyen. He was very rude, and started the conversation with “what’s going on” well good morning to you too. I have never had issue with this service. To be honest I never wanted to visit a physical office because all the doctors here were so nice. Then I met Dr. Nguyen, and he was an absolute nightmare. I explained to him my symptoms and he seemed so rushed and read to send me to my pcp. Why am i using this service if you do not want to help. He ended the convo with “Is that all?”. I’m disgusted by his service I even tried to call and complain. The woman I spoke with was very nice, and she listened carefully. I just doubt it of the notes she took down will affect that doctor in any way. ### ASSISTANT: Healthcare - Doctor - negative, Healthcare - Customer service - positive )))
### Review: title: Hit or miss with the doctors, content: I loved Teladoc until I had a visit with Dr. Duyhien Nguyen. He was very rude, and started the conversation with “what’s going on” well good morning to you too. I have never had issue with this service. To be honest I never wanted to visit a physical office because all the doctors here were so nice. Then I met Dr. Nguyen, and he was an absolute nightmare. I explained to him my symptoms and he seemed so rushed and read to send me to my pcp. Why am i using this service if you do not want to help. He ended the convo with “Is that all?”. I’m disgusted by his service I even tried to call and complain. The woman I spoke with was very nice, and she listened carefully. I just doubt it of the notes she took down will affect that doctor in any way. ### Analysis: categories: Healthcare, Healthcare, aspects: Doctor, Customer service, sentiments: negative, positive )))
### Review: title: Hit or miss with the doctors, content: I loved Teladoc until I had a visit with Dr. Duyhien Nguyen. He was very rude, and started the conversation with “what’s going on” well good morning to you too. I have never had issue with this service. To be honest I never wanted to visit a physical office because all the doctors here were so nice. Then I met Dr. Nguyen, and he was an absolute nightmare. I explained to him my symptoms and he seemed so rushed and read to send me to my pcp. Why am i using this service if you do not want to help. He ended the convo with “Is that all?”. I’m disgusted by his service I even tried to call and complain. The woman I spoke with was very nice, and she listened carefully. I just doubt it of the notes she took down will affect that doctor in any way. ### Analysis: categories: (Healthcare, Healthcare) aspects: (Doctor, Customer service) sentiments: (negative, positive) )))