Basically just a prescription mill. Don’t bother unless you already know what’s wrong and what medication you need., , There was a bug during the signup process so I had to call in and have them set it up. Then my password didn’t work so I had to call in again. Between the two phone calls I spent maybe 90 minutes on the phone trying to set this thing up. They weren’t able to explain anything about insurance or billing so that part remained a mystery. , , They seemed obsessed with the idea they were going to prescribe something, because that’s what all their terms and conditions referred to. When I finally got it set up they told me my account didn’t qualify for the video consult and I could only get a phone call. I scheduled the phone call and it was over an hour past the scheduled time when the doctor finally called. The doctor immediately said he couldn’t help without being able to actually see (I was asking about a skin condition) and told me to just go in to a regular doctor. A collective 4 hours of my time wasted for nothing. , , But hey, if I had wanted to get some Vicodin or some sleep medication with no questions asked, I bet this place would have been swell...
Call Support, Signup Process, Billing, Doctor Consultation, Doctor Communication
Service - Call Support - Negative, Service - Signup Process - Negative, Service - Billing - Negative, Service - Doctor Consultation - Negative, Service - Doctor Communication - Negative
### USER: So shady!: Basically just a prescription mill. Don’t bother unless you already know what’s wrong and what medication you need., , There was a bug during the signup process so I had to call in and have them set it up. Then my password didn’t work so I had to call in again. Between the two phone calls I spent maybe 90 minutes on the phone trying to set this thing up. They weren’t able to explain anything about insurance or billing so that part remained a mystery. , , They seemed obsessed with the idea they were going to prescribe something, because that’s what all their terms and conditions referred to. When I finally got it set up they told me my account didn’t qualify for the video consult and I could only get a phone call. I scheduled the phone call and it was over an hour past the scheduled time when the doctor finally called. The doctor immediately said he couldn’t help without being able to actually see (I was asking about a skin condition) and told me to just go in to a regular doctor. A collective 4 hours of my time wasted for nothing. , , But hey, if I had wanted to get some Vicodin or some sleep medication with no questions asked, I bet this place would have been swell... ### ASSISTANT: Service - Call Support - Negative, Service - Signup Process - Negative, Service - Billing - Negative, Service - Doctor Consultation - Negative, Service - Doctor Communication - Negative )))
### Review: title: So shady!, content: Basically just a prescription mill. Don’t bother unless you already know what’s wrong and what medication you need., , There was a bug during the signup process so I had to call in and have them set it up. Then my password didn’t work so I had to call in again. Between the two phone calls I spent maybe 90 minutes on the phone trying to set this thing up. They weren’t able to explain anything about insurance or billing so that part remained a mystery. , , They seemed obsessed with the idea they were going to prescribe something, because that’s what all their terms and conditions referred to. When I finally got it set up they told me my account didn’t qualify for the video consult and I could only get a phone call. I scheduled the phone call and it was over an hour past the scheduled time when the doctor finally called. The doctor immediately said he couldn’t help without being able to actually see (I was asking about a skin condition) and told me to just go in to a regular doctor. A collective 4 hours of my time wasted for nothing. , , But hey, if I had wanted to get some Vicodin or some sleep medication with no questions asked, I bet this place would have been swell... ### Analysis: categories: Service, Service, Service, Service, Service, aspects: Call Support, Signup Process, Billing, Doctor Consultation, Doctor Communication, sentiments: Negative, Negative, Negative, Negative, Negative )))
### Review: title: So shady!, content: Basically just a prescription mill. Don’t bother unless you already know what’s wrong and what medication you need., , There was a bug during the signup process so I had to call in and have them set it up. Then my password didn’t work so I had to call in again. Between the two phone calls I spent maybe 90 minutes on the phone trying to set this thing up. They weren’t able to explain anything about insurance or billing so that part remained a mystery. , , They seemed obsessed with the idea they were going to prescribe something, because that’s what all their terms and conditions referred to. When I finally got it set up they told me my account didn’t qualify for the video consult and I could only get a phone call. I scheduled the phone call and it was over an hour past the scheduled time when the doctor finally called. The doctor immediately said he couldn’t help without being able to actually see (I was asking about a skin condition) and told me to just go in to a regular doctor. A collective 4 hours of my time wasted for nothing. , , But hey, if I had wanted to get some Vicodin or some sleep medication with no questions asked, I bet this place would have been swell... ### Analysis: categories: (Service, Service, Service, Service, Service) aspects: (Call Support, Signup Process, Billing, Doctor Consultation, Doctor Communication) sentiments: (Negative, Negative, Negative, Negative, Negative) )))