I love my provider this review is about the App. , Messages have never been well managed in that they are old, erroneous, not helpful in most instances. I get notifications to look at a message and then there are none. I consistently have to re-set up my login information as if it’s my first time using the app. My password is regularly indicated as incorrect; however after a few tries works. I can only log into a visit via the text I receive and not via the app. , Typically once in the room with my provider things run smoothly with random connectivity issues. , I provide telehealth services since 2015 and understand the common difficulties of video visits but this app has many glitches that never seem to get addressed effectively.
Messaging, Connectivity, Login, Password, Video Visits
App - Messaging - negative, App - Connectivity - negative, App - Login - negative, App - Password - negative, App - Video Visits - negative
### USER: App is very glitchy: I love my provider this review is about the App. , Messages have never been well managed in that they are old, erroneous, not helpful in most instances. I get notifications to look at a message and then there are none. I consistently have to re-set up my login information as if it’s my first time using the app. My password is regularly indicated as incorrect; however after a few tries works. I can only log into a visit via the text I receive and not via the app. , Typically once in the room with my provider things run smoothly with random connectivity issues. , I provide telehealth services since 2015 and understand the common difficulties of video visits but this app has many glitches that never seem to get addressed effectively. ### ASSISTANT: App - Messaging - negative, App - Connectivity - negative, App - Login - negative, App - Password - negative, App - Video Visits - negative )))
### Review: title: App is very glitchy, content: I love my provider this review is about the App. , Messages have never been well managed in that they are old, erroneous, not helpful in most instances. I get notifications to look at a message and then there are none. I consistently have to re-set up my login information as if it’s my first time using the app. My password is regularly indicated as incorrect; however after a few tries works. I can only log into a visit via the text I receive and not via the app. , Typically once in the room with my provider things run smoothly with random connectivity issues. , I provide telehealth services since 2015 and understand the common difficulties of video visits but this app has many glitches that never seem to get addressed effectively. ### Analysis: categories: App, App, App, App, App, aspects: Messaging, Connectivity, Login, Password, Video Visits, sentiments: negative, negative, negative, negative, negative )))
### Review: title: App is very glitchy, content: I love my provider this review is about the App. , Messages have never been well managed in that they are old, erroneous, not helpful in most instances. I get notifications to look at a message and then there are none. I consistently have to re-set up my login information as if it’s my first time using the app. My password is regularly indicated as incorrect; however after a few tries works. I can only log into a visit via the text I receive and not via the app. , Typically once in the room with my provider things run smoothly with random connectivity issues. , I provide telehealth services since 2015 and understand the common difficulties of video visits but this app has many glitches that never seem to get addressed effectively. ### Analysis: categories: (App, App, App, App, App) aspects: (Messaging, Connectivity, Login, Password, Video Visits) sentiments: (negative, negative, negative, negative, negative) )))