If I could rate with half a star I would. I contacted Teladoc in regards to my 12 year old daughter. She had not been feeling well for over 8 days. We had been trying over the counter medications. I tried multiple times explaining to the doctor my daughter’s symptoms and issues. Each time I was cut short or interrupted. I felt like the doctor didn’t really care or express an interest in my child. After rushing to her diagnosis and telling me my child had “just a cold” I tried and tried explaining that I felt it was a sinus infection. The doctor argued with me several times that my daughter didn’t need an antibiotic (even though she had been blowing yellow/greenish mucus). Fast forward to 5 hours later. My mother’s intuition told me to get a second opinion. Thank GOODNESS we did. My daughter was diagnosed with a severe sinus infection, an ear infection, and bronchitis. She was given the antibiotics that she clearly needed and received the proper diagnosis, guess it wasn’t “just a cold” after all now was it!!!!
Care, Diagnosis, Communication, Accuracy
Doctor - Care - negative, Doctor - Diagnosis - negative, Doctor - Communication - negative, Diagnosis - Accuracy - negative
### USER: Horrible experience: If I could rate with half a star I would. I contacted Teladoc in regards to my 12 year old daughter. She had not been feeling well for over 8 days. We had been trying over the counter medications. I tried multiple times explaining to the doctor my daughter’s symptoms and issues. Each time I was cut short or interrupted. I felt like the doctor didn’t really care or express an interest in my child. After rushing to her diagnosis and telling me my child had “just a cold” I tried and tried explaining that I felt it was a sinus infection. The doctor argued with me several times that my daughter didn’t need an antibiotic (even though she had been blowing yellow/greenish mucus). Fast forward to 5 hours later. My mother’s intuition told me to get a second opinion. Thank GOODNESS we did. My daughter was diagnosed with a severe sinus infection, an ear infection, and bronchitis. She was given the antibiotics that she clearly needed and received the proper diagnosis, guess it wasn’t “just a cold” after all now was it!!!! ### ASSISTANT: Doctor - Care - negative, Doctor - Diagnosis - negative, Doctor - Communication - negative, Diagnosis - Accuracy - negative )))
### Review: title: Horrible experience, content: If I could rate with half a star I would. I contacted Teladoc in regards to my 12 year old daughter. She had not been feeling well for over 8 days. We had been trying over the counter medications. I tried multiple times explaining to the doctor my daughter’s symptoms and issues. Each time I was cut short or interrupted. I felt like the doctor didn’t really care or express an interest in my child. After rushing to her diagnosis and telling me my child had “just a cold” I tried and tried explaining that I felt it was a sinus infection. The doctor argued with me several times that my daughter didn’t need an antibiotic (even though she had been blowing yellow/greenish mucus). Fast forward to 5 hours later. My mother’s intuition told me to get a second opinion. Thank GOODNESS we did. My daughter was diagnosed with a severe sinus infection, an ear infection, and bronchitis. She was given the antibiotics that she clearly needed and received the proper diagnosis, guess it wasn’t “just a cold” after all now was it!!!! ### Analysis: categories: Doctor, Doctor, Doctor, Diagnosis, aspects: Care, Diagnosis, Communication, Accuracy, sentiments: negative, negative, negative, negative )))
### Review: title: Horrible experience, content: If I could rate with half a star I would. I contacted Teladoc in regards to my 12 year old daughter. She had not been feeling well for over 8 days. We had been trying over the counter medications. I tried multiple times explaining to the doctor my daughter’s symptoms and issues. Each time I was cut short or interrupted. I felt like the doctor didn’t really care or express an interest in my child. After rushing to her diagnosis and telling me my child had “just a cold” I tried and tried explaining that I felt it was a sinus infection. The doctor argued with me several times that my daughter didn’t need an antibiotic (even though she had been blowing yellow/greenish mucus). Fast forward to 5 hours later. My mother’s intuition told me to get a second opinion. Thank GOODNESS we did. My daughter was diagnosed with a severe sinus infection, an ear infection, and bronchitis. She was given the antibiotics that she clearly needed and received the proper diagnosis, guess it wasn’t “just a cold” after all now was it!!!! ### Analysis: categories: (Doctor, Doctor, Doctor, Diagnosis) aspects: (Care, Diagnosis, Communication, Accuracy) sentiments: (negative, negative, negative, negative) )))