So I’ve used Teladoc for a couple months and haven’t had any issues till today. I had a very important doctors appointment through Teladoc. But when I tried to login an error messages popped up saying unable to “there has been an error unable to load”. Now my internets more than fine and I’ve been trying to get on for a couple hours here too. But, when I called Teladoc to try and figure this issue out they have nobody available to deal with the issue till Monday… for a company as big as Teladoc to have there site crash and for as long as it has (and still is as I’m writing this) is just such a gross reminder of how company’s like this do not care about the individual using the app. Even when it is for something as important as people’s health and well-being.
Login, Loading, Customer Service, Reliability, Responsiveness
Functionality - Login - negative, Functionality - Loading - negative, Company - Customer Service - negative, Company - Reliability - negative, Company - Responsiveness - negative
### USER: App isn’t loading…: So I’ve used Teladoc for a couple months and haven’t had any issues till today. I had a very important doctors appointment through Teladoc. But when I tried to login an error messages popped up saying unable to “there has been an error unable to load”. Now my internets more than fine and I’ve been trying to get on for a couple hours here too. But, when I called Teladoc to try and figure this issue out they have nobody available to deal with the issue till Monday… for a company as big as Teladoc to have there site crash and for as long as it has (and still is as I’m writing this) is just such a gross reminder of how company’s like this do not care about the individual using the app. Even when it is for something as important as people’s health and well-being. ### ASSISTANT: Functionality - Login - negative, Functionality - Loading - negative, Company - Customer Service - negative, Company - Reliability - negative, Company - Responsiveness - negative )))
### Review: title: App isn’t loading…, content: So I’ve used Teladoc for a couple months and haven’t had any issues till today. I had a very important doctors appointment through Teladoc. But when I tried to login an error messages popped up saying unable to “there has been an error unable to load”. Now my internets more than fine and I’ve been trying to get on for a couple hours here too. But, when I called Teladoc to try and figure this issue out they have nobody available to deal with the issue till Monday… for a company as big as Teladoc to have there site crash and for as long as it has (and still is as I’m writing this) is just such a gross reminder of how company’s like this do not care about the individual using the app. Even when it is for something as important as people’s health and well-being. ### Analysis: categories: Functionality, Functionality, Company, Company, Company, aspects: Login, Loading, Customer Service, Reliability, Responsiveness, sentiments: negative, negative, negative, negative, negative )))
### Review: title: App isn’t loading…, content: So I’ve used Teladoc for a couple months and haven’t had any issues till today. I had a very important doctors appointment through Teladoc. But when I tried to login an error messages popped up saying unable to “there has been an error unable to load”. Now my internets more than fine and I’ve been trying to get on for a couple hours here too. But, when I called Teladoc to try and figure this issue out they have nobody available to deal with the issue till Monday… for a company as big as Teladoc to have there site crash and for as long as it has (and still is as I’m writing this) is just such a gross reminder of how company’s like this do not care about the individual using the app. Even when it is for something as important as people’s health and well-being. ### Analysis: categories: (Functionality, Functionality, Company, Company, Company) aspects: (Login, Loading, Customer Service, Reliability, Responsiveness) sentiments: (negative, negative, negative, negative, negative) )))