Please work on your app design and functionality. First it adds appointments, but then I get a message that the therapist I selected is not available, so why tell me I have an appointment when I really don’t. I was finally able to book one and she tells me she sees me signed up for different sessions with other therapists when I only see one on my end. Then she tells me system shows I scheduled individual therapy when it was supposed to be couples therapy. Last straw is I can’t add the next appointment to my calendar because I haven’t given calendar permission but that option isn’t available under the app unless it’s under “allow app to track”., Also only support option is to call. I tried emailing them and they redirected me to phone.
Functionality, Appointment Scheduling, Appointment Availability, Session Mismatches, Appointment Type Discrepancy, Calendar Integration, Contact Options
App Design - Functionality - negative, App Functionality - Appointment Scheduling - negative, App Functionality - Appointment Availability - negative, App Functionality - Session Mismatches - negative, App Functionality - Appointment Type Discrepancy - negative, App Functionality - Calendar Integration - negative, Customer Support - Contact Options - negative
### USER: Horrible: Please work on your app design and functionality. First it adds appointments, but then I get a message that the therapist I selected is not available, so why tell me I have an appointment when I really don’t. I was finally able to book one and she tells me she sees me signed up for different sessions with other therapists when I only see one on my end. Then she tells me system shows I scheduled individual therapy when it was supposed to be couples therapy. Last straw is I can’t add the next appointment to my calendar because I haven’t given calendar permission but that option isn’t available under the app unless it’s under “allow app to track”., Also only support option is to call. I tried emailing them and they redirected me to phone. ### ASSISTANT: App Design - Functionality - negative, App Functionality - Appointment Scheduling - negative, App Functionality - Appointment Availability - negative, App Functionality - Session Mismatches - negative, App Functionality - Appointment Type Discrepancy - negative, App Functionality - Calendar Integration - negative, Customer Support - Contact Options - negative )))
### Review: title: Horrible, content: Please work on your app design and functionality. First it adds appointments, but then I get a message that the therapist I selected is not available, so why tell me I have an appointment when I really don’t. I was finally able to book one and she tells me she sees me signed up for different sessions with other therapists when I only see one on my end. Then she tells me system shows I scheduled individual therapy when it was supposed to be couples therapy. Last straw is I can’t add the next appointment to my calendar because I haven’t given calendar permission but that option isn’t available under the app unless it’s under “allow app to track”., Also only support option is to call. I tried emailing them and they redirected me to phone. ### Analysis: categories: App Design, App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, Customer Support, aspects: Functionality, Appointment Scheduling, Appointment Availability, Session Mismatches, Appointment Type Discrepancy, Calendar Integration, Contact Options, sentiments: negative, negative, negative, negative, negative, negative, negative )))
### Review: title: Horrible, content: Please work on your app design and functionality. First it adds appointments, but then I get a message that the therapist I selected is not available, so why tell me I have an appointment when I really don’t. I was finally able to book one and she tells me she sees me signed up for different sessions with other therapists when I only see one on my end. Then she tells me system shows I scheduled individual therapy when it was supposed to be couples therapy. Last straw is I can’t add the next appointment to my calendar because I haven’t given calendar permission but that option isn’t available under the app unless it’s under “allow app to track”., Also only support option is to call. I tried emailing them and they redirected me to phone. ### Analysis: categories: (App Design, App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, Customer Support) aspects: (Functionality, Appointment Scheduling, Appointment Availability, Session Mismatches, Appointment Type Discrepancy, Calendar Integration, Contact Options) sentiments: (negative, negative, negative, negative, negative, negative, negative) )))