I reached out to Teledoc when my primary care was unable to see me for over a month out. I was in the middle of a critical mental health crisis. The psychologist cancelled and reschedule my first appointment and was over 15 minutes late. She was extremely rude. She suggested we meet again the following Monday. She cancelled my appointment THREE times. After the third cancel it had been pushed out ten days. She knew the state I was in and the fact that she cancelled this many times with zero communication is extremely unprofessional and a huge liability. I made an attempt to make another appointment which she rejected. Two days later I get a call from my general practice doctor that she had referred me back to them. I felt totally unsupported like I was just being passed off- in the middle of a crisis. The referral coordinator said the name of the doctor, phone number and address were all invalid so their was no way for them to reach out to her for records. Extremely displeased with how this all went down, I would not suggest this app to anyone.
Psychologist, Appointment, Cancellation, Reschedule, Crisis, Coordination
Mental Health - Psychologist - negative, Mental Health - Appointment - negative, Communication - Cancellation - negative, Communication - Reschedule - negative, Mental Health - Crisis - negative, Referral - Coordination - negative
### USER: Horrible!!: I reached out to Teledoc when my primary care was unable to see me for over a month out. I was in the middle of a critical mental health crisis. The psychologist cancelled and reschedule my first appointment and was over 15 minutes late. She was extremely rude. She suggested we meet again the following Monday. She cancelled my appointment THREE times. After the third cancel it had been pushed out ten days. She knew the state I was in and the fact that she cancelled this many times with zero communication is extremely unprofessional and a huge liability. I made an attempt to make another appointment which she rejected. Two days later I get a call from my general practice doctor that she had referred me back to them. I felt totally unsupported like I was just being passed off- in the middle of a crisis. The referral coordinator said the name of the doctor, phone number and address were all invalid so their was no way for them to reach out to her for records. Extremely displeased with how this all went down, I would not suggest this app to anyone. ### ASSISTANT: Mental Health - Psychologist - negative, Mental Health - Appointment - negative, Communication - Cancellation - negative, Communication - Reschedule - negative, Mental Health - Crisis - negative, Referral - Coordination - negative )))
### Review: title: Horrible!!, content: I reached out to Teledoc when my primary care was unable to see me for over a month out. I was in the middle of a critical mental health crisis. The psychologist cancelled and reschedule my first appointment and was over 15 minutes late. She was extremely rude. She suggested we meet again the following Monday. She cancelled my appointment THREE times. After the third cancel it had been pushed out ten days. She knew the state I was in and the fact that she cancelled this many times with zero communication is extremely unprofessional and a huge liability. I made an attempt to make another appointment which she rejected. Two days later I get a call from my general practice doctor that she had referred me back to them. I felt totally unsupported like I was just being passed off- in the middle of a crisis. The referral coordinator said the name of the doctor, phone number and address were all invalid so their was no way for them to reach out to her for records. Extremely displeased with how this all went down, I would not suggest this app to anyone. ### Analysis: categories: Mental Health, Mental Health, Communication, Communication, Mental Health, Referral, aspects: Psychologist, Appointment, Cancellation, Reschedule, Crisis, Coordination, sentiments: negative, negative, negative, negative, negative, negative )))
### Review: title: Horrible!!, content: I reached out to Teledoc when my primary care was unable to see me for over a month out. I was in the middle of a critical mental health crisis. The psychologist cancelled and reschedule my first appointment and was over 15 minutes late. She was extremely rude. She suggested we meet again the following Monday. She cancelled my appointment THREE times. After the third cancel it had been pushed out ten days. She knew the state I was in and the fact that she cancelled this many times with zero communication is extremely unprofessional and a huge liability. I made an attempt to make another appointment which she rejected. Two days later I get a call from my general practice doctor that she had referred me back to them. I felt totally unsupported like I was just being passed off- in the middle of a crisis. The referral coordinator said the name of the doctor, phone number and address were all invalid so their was no way for them to reach out to her for records. Extremely displeased with how this all went down, I would not suggest this app to anyone. ### Analysis: categories: (Mental Health, Mental Health, Communication, Communication, Mental Health, Referral) aspects: (Psychologist, Appointment, Cancellation, Reschedule, Crisis, Coordination) sentiments: (negative, negative, negative, negative, negative, negative) )))