Are use Teladoc a couple of times, and I had issues with the doctor not writing any note for me, reached out to the company so that the doctor could correct his mistake was told by Teladoc representative that there’s nothing they can do and I have to call back to speak to another doctor pay the co-pay and be charged all over again that happened to me twice after the second time I decided I will never use Teladoc again. I asked both times to speak to somebody that was higher up the first time I was hung up on and the second time I was told there was nobody available that could speak to me. I have left messages for Teladoc for someone to please call me back it’s been almost 2 months now and I have not received a call.
Service, Helpfulness, Responsiveness, Resolution
Customer Service - Service - negative, Customer Service - Helpfulness - negative, Customer Service - Responsiveness - negative, Customer Service - Resolution - negative
### USER: Horrible service wouldn’t recommend to anybody: Are use Teladoc a couple of times, and I had issues with the doctor not writing any note for me, reached out to the company so that the doctor could correct his mistake was told by Teladoc representative that there’s nothing they can do and I have to call back to speak to another doctor pay the co-pay and be charged all over again that happened to me twice after the second time I decided I will never use Teladoc again. I asked both times to speak to somebody that was higher up the first time I was hung up on and the second time I was told there was nobody available that could speak to me. I have left messages for Teladoc for someone to please call me back it’s been almost 2 months now and I have not received a call. ### ASSISTANT: Customer Service - Service - negative, Customer Service - Helpfulness - negative, Customer Service - Responsiveness - negative, Customer Service - Resolution - negative )))
### Review: title: Horrible service wouldn’t recommend to anybody, content: Are use Teladoc a couple of times, and I had issues with the doctor not writing any note for me, reached out to the company so that the doctor could correct his mistake was told by Teladoc representative that there’s nothing they can do and I have to call back to speak to another doctor pay the co-pay and be charged all over again that happened to me twice after the second time I decided I will never use Teladoc again. I asked both times to speak to somebody that was higher up the first time I was hung up on and the second time I was told there was nobody available that could speak to me. I have left messages for Teladoc for someone to please call me back it’s been almost 2 months now and I have not received a call. ### Analysis: categories: Customer Service, Customer Service, Customer Service, Customer Service, aspects: Service, Helpfulness, Responsiveness, Resolution, sentiments: negative, negative, negative, negative )))
### Review: title: Horrible service wouldn’t recommend to anybody, content: Are use Teladoc a couple of times, and I had issues with the doctor not writing any note for me, reached out to the company so that the doctor could correct his mistake was told by Teladoc representative that there’s nothing they can do and I have to call back to speak to another doctor pay the co-pay and be charged all over again that happened to me twice after the second time I decided I will never use Teladoc again. I asked both times to speak to somebody that was higher up the first time I was hung up on and the second time I was told there was nobody available that could speak to me. I have left messages for Teladoc for someone to please call me back it’s been almost 2 months now and I have not received a call. ### Analysis: categories: (Customer Service, Customer Service, Customer Service, Customer Service) aspects: (Service, Helpfulness, Responsiveness, Resolution) sentiments: (negative, negative, negative, negative) )))