Bad App (Technically) they make it hard to reach them but easy to book a visit and pay $$$, , The doctors are the worst ever, the cancel the visit in the last minute and you can't do anything, the staff are the worst they try to calm you with soft words but the don't help convey your message. , , My personal experience, doctors canceled my visit twice in the last minutes with no reasons nor apology. Last visit canceled the doctor suggested different time I tried to book that time but the app won't let me after sometime the app errored out saying the doctor doesn't have available time till 2 weeks from my last appointment. , , Good luck with complaining, they completely ignored my emails, I tried to call them they lied, finally I complained via the third party (Ethicspoint) but it has been more that 50 days and I didn't hear back. , , Since 50 days and after 2 visits (fully charged $$$) I can't get a report to submit it to my employer. I sent email to the doctor, the teladoc management and Ethicspoint and called many times. , , Stay away is my advice you will never get help nor enjoy the poorly designed and maintained App and good luck with complaining after they get paid.
Service, Design, Maintainence, Service, Punctuality, Attitude, Helpfulness
App - Service - negative, App - Design - negative, App - Maintainence - negative, Doctor - Service - negative, Doctor - Punctuality - negative, Staff - Attitude - negative, Staff - Helpfulness - negative
### USER: Stay away, Horrible App and service.: Bad App (Technically) they make it hard to reach them but easy to book a visit and pay $$$, , The doctors are the worst ever, the cancel the visit in the last minute and you can't do anything, the staff are the worst they try to calm you with soft words but the don't help convey your message. , , My personal experience, doctors canceled my visit twice in the last minutes with no reasons nor apology. Last visit canceled the doctor suggested different time I tried to book that time but the app won't let me after sometime the app errored out saying the doctor doesn't have available time till 2 weeks from my last appointment. , , Good luck with complaining, they completely ignored my emails, I tried to call them they lied, finally I complained via the third party (Ethicspoint) but it has been more that 50 days and I didn't hear back. , , Since 50 days and after 2 visits (fully charged $$$) I can't get a report to submit it to my employer. I sent email to the doctor, the teladoc management and Ethicspoint and called many times. , , Stay away is my advice you will never get help nor enjoy the poorly designed and maintained App and good luck with complaining after they get paid. ### ASSISTANT: App - Service - negative, App - Design - negative, App - Maintainence - negative, Doctor - Service - negative, Doctor - Punctuality - negative, Staff - Attitude - negative, Staff - Helpfulness - negative )))
### Review: title: Stay away, Horrible App and service., content: Bad App (Technically) they make it hard to reach them but easy to book a visit and pay $$$, , The doctors are the worst ever, the cancel the visit in the last minute and you can't do anything, the staff are the worst they try to calm you with soft words but the don't help convey your message. , , My personal experience, doctors canceled my visit twice in the last minutes with no reasons nor apology. Last visit canceled the doctor suggested different time I tried to book that time but the app won't let me after sometime the app errored out saying the doctor doesn't have available time till 2 weeks from my last appointment. , , Good luck with complaining, they completely ignored my emails, I tried to call them they lied, finally I complained via the third party (Ethicspoint) but it has been more that 50 days and I didn't hear back. , , Since 50 days and after 2 visits (fully charged $$$) I can't get a report to submit it to my employer. I sent email to the doctor, the teladoc management and Ethicspoint and called many times. , , Stay away is my advice you will never get help nor enjoy the poorly designed and maintained App and good luck with complaining after they get paid. ### Analysis: categories: App, App, App, Doctor, Doctor, Staff, Staff, aspects: Service, Design, Maintainence, Service, Punctuality, Attitude, Helpfulness, sentiments: negative, negative, negative, negative, negative, negative, negative )))
### Review: title: Stay away, Horrible App and service., content: Bad App (Technically) they make it hard to reach them but easy to book a visit and pay $$$, , The doctors are the worst ever, the cancel the visit in the last minute and you can't do anything, the staff are the worst they try to calm you with soft words but the don't help convey your message. , , My personal experience, doctors canceled my visit twice in the last minutes with no reasons nor apology. Last visit canceled the doctor suggested different time I tried to book that time but the app won't let me after sometime the app errored out saying the doctor doesn't have available time till 2 weeks from my last appointment. , , Good luck with complaining, they completely ignored my emails, I tried to call them they lied, finally I complained via the third party (Ethicspoint) but it has been more that 50 days and I didn't hear back. , , Since 50 days and after 2 visits (fully charged $$$) I can't get a report to submit it to my employer. I sent email to the doctor, the teladoc management and Ethicspoint and called many times. , , Stay away is my advice you will never get help nor enjoy the poorly designed and maintained App and good luck with complaining after they get paid. ### Analysis: categories: (App, App, App, Doctor, Doctor, Staff, Staff) aspects: (Service, Design, Maintainence, Service, Punctuality, Attitude, Helpfulness) sentiments: (negative, negative, negative, negative, negative, negative, negative) )))