There is no option to contact your provider if something comes up and you need to reschedule. The scheduling portion offers times and dates that aren’t actually available, and you have to wait til the provider responds with the fact that they aren’t available to pick a new date. In this case, it took me a WEEK to schedule an appointment, and by the time the provider and I finally figured something out I couldn’t get care for another two weeks. , , This is more on the provider, but I got no-showed twice in a row, which is horrendously unprofessional and additionally aggravating in that I cleared my schedule for the appointments. I wonder if the provider would have been able to let me know they weren’t going to make it if we could communicate via phone or email…, , I only rated it 2 stars because no one reads 1 star reviews.
Scheduling, Scheduling, Scheduling, Provider Communication, Provider No-Shows, Provider No-Shows
App Functionality - Scheduling - negative, App Functionality - Scheduling - negative, App Functionality - Scheduling - negative, App Functionality - Provider Communication - negative, App Functionality - Provider No-Shows - negative, App Functionality - Provider No-Shows - negative
### USER: Incredibly frustrating scheduling interface, no way to contact providers: There is no option to contact your provider if something comes up and you need to reschedule. The scheduling portion offers times and dates that aren’t actually available, and you have to wait til the provider responds with the fact that they aren’t available to pick a new date. In this case, it took me a WEEK to schedule an appointment, and by the time the provider and I finally figured something out I couldn’t get care for another two weeks. , , This is more on the provider, but I got no-showed twice in a row, which is horrendously unprofessional and additionally aggravating in that I cleared my schedule for the appointments. I wonder if the provider would have been able to let me know they weren’t going to make it if we could communicate via phone or email…, , I only rated it 2 stars because no one reads 1 star reviews. ### ASSISTANT: App Functionality - Scheduling - negative, App Functionality - Scheduling - negative, App Functionality - Scheduling - negative, App Functionality - Provider Communication - negative, App Functionality - Provider No-Shows - negative, App Functionality - Provider No-Shows - negative )))
### Review: title: Incredibly frustrating scheduling interface, no way to contact providers, content: There is no option to contact your provider if something comes up and you need to reschedule. The scheduling portion offers times and dates that aren’t actually available, and you have to wait til the provider responds with the fact that they aren’t available to pick a new date. In this case, it took me a WEEK to schedule an appointment, and by the time the provider and I finally figured something out I couldn’t get care for another two weeks. , , This is more on the provider, but I got no-showed twice in a row, which is horrendously unprofessional and additionally aggravating in that I cleared my schedule for the appointments. I wonder if the provider would have been able to let me know they weren’t going to make it if we could communicate via phone or email…, , I only rated it 2 stars because no one reads 1 star reviews. ### Analysis: categories: App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, aspects: Scheduling, Scheduling, Scheduling, Provider Communication, Provider No-Shows, Provider No-Shows, sentiments: negative, negative, negative, negative, negative, negative )))
### Review: title: Incredibly frustrating scheduling interface, no way to contact providers, content: There is no option to contact your provider if something comes up and you need to reschedule. The scheduling portion offers times and dates that aren’t actually available, and you have to wait til the provider responds with the fact that they aren’t available to pick a new date. In this case, it took me a WEEK to schedule an appointment, and by the time the provider and I finally figured something out I couldn’t get care for another two weeks. , , This is more on the provider, but I got no-showed twice in a row, which is horrendously unprofessional and additionally aggravating in that I cleared my schedule for the appointments. I wonder if the provider would have been able to let me know they weren’t going to make it if we could communicate via phone or email…, , I only rated it 2 stars because no one reads 1 star reviews. ### Analysis: categories: (App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, App Functionality) aspects: (Scheduling, Scheduling, Scheduling, Provider Communication, Provider No-Shows, Provider No-Shows) sentiments: (negative, negative, negative, negative, negative, negative) )))