It’s glitchy it won’t load, The message center is not user friendly., You can’t archive messages., Calendar links don’t work., Text messages link only 50/50 work., You can’t confirm appointments via text or call, , You can’t confirm appointments all the time because there’s no hyper link or button. , , The customer service representatives can’t reach out to doctors or schedule on your behalf. , , If it’s mental health they only can do so after the fact and still they can’t do anything in real time you have to wait for a call back, , I’m there isn’t the ability to talk with IT , , If you have blue shield you have to go through their app to make and appointment then it will request you to go the Teladoc app- , , if you can’t connect with doctors the day of the appointment because your app is glitching they will call you only to tell you that you have to log in to your application- it doesn’t give you any other help ie press 1 if you can’t login to the application and want to receive a phone call instead., , Finding a counselor or therapist isn’t easy the filters aren’t very helpful, , I have to constantly call Teladoc for help to which I don’t really receive any, , The only good thing is the representative even when I’m a mad, upset, anxious mess have always been kind but also the company gives them no power to help you.
Functionality, Message Center, Archive Messages, Calendar Links, Text Messages, Appointment Confirmation, Appointment Scheduling, Customer Service, Mental Health Services, IT Support, Blue Shield Integration, Appointment Availability, Appointment Support, Counselor Search, Phone Support, Customer Service Representatives
App - Functionality - Negative, App - Message Center - Negative, App - Archive Messages - Negative, App - Calendar Links - Negative, App - Text Messages - Negative, App - Appointment Confirmation - Negative, App - Appointment Scheduling - Negative, App - Customer Service - Negative, App - Mental Health Services - Negative, App - IT Support - Negative, App - Blue Shield Integration - Negative, App - Appointment Availability - Negative, App - Appointment Support - Negative, App - Counselor Search - Negative, App - Phone Support - Negative, App - Customer Service Representatives - Positive
### USER: The APP doesn’t work: It’s glitchy it won’t load, The message center is not user friendly., You can’t archive messages., Calendar links don’t work., Text messages link only 50/50 work., You can’t confirm appointments via text or call, , You can’t confirm appointments all the time because there’s no hyper link or button. , , The customer service representatives can’t reach out to doctors or schedule on your behalf. , , If it’s mental health they only can do so after the fact and still they can’t do anything in real time you have to wait for a call back, , I’m there isn’t the ability to talk with IT , , If you have blue shield you have to go through their app to make and appointment then it will request you to go the Teladoc app- , , if you can’t connect with doctors the day of the appointment because your app is glitching they will call you only to tell you that you have to log in to your application- it doesn’t give you any other help ie press 1 if you can’t login to the application and want to receive a phone call instead., , Finding a counselor or therapist isn’t easy the filters aren’t very helpful, , I have to constantly call Teladoc for help to which I don’t really receive any, , The only good thing is the representative even when I’m a mad, upset, anxious mess have always been kind but also the company gives them no power to help you. ### ASSISTANT: App - Functionality - Negative, App - Message Center - Negative, App - Archive Messages - Negative, App - Calendar Links - Negative, App - Text Messages - Negative, App - Appointment Confirmation - Negative, App - Appointment Scheduling - Negative, App - Customer Service - Negative, App - Mental Health Services - Negative, App - IT Support - Negative, App - Blue Shield Integration - Negative, App - Appointment Availability - Negative, App - Appointment Support - Negative, App - Counselor Search - Negative, App - Phone Support - Negative, App - Customer Service Representatives - Positive )))
### Review: title: The APP doesn’t work, content: It’s glitchy it won’t load, The message center is not user friendly., You can’t archive messages., Calendar links don’t work., Text messages link only 50/50 work., You can’t confirm appointments via text or call, , You can’t confirm appointments all the time because there’s no hyper link or button. , , The customer service representatives can’t reach out to doctors or schedule on your behalf. , , If it’s mental health they only can do so after the fact and still they can’t do anything in real time you have to wait for a call back, , I’m there isn’t the ability to talk with IT , , If you have blue shield you have to go through their app to make and appointment then it will request you to go the Teladoc app- , , if you can’t connect with doctors the day of the appointment because your app is glitching they will call you only to tell you that you have to log in to your application- it doesn’t give you any other help ie press 1 if you can’t login to the application and want to receive a phone call instead., , Finding a counselor or therapist isn’t easy the filters aren’t very helpful, , I have to constantly call Teladoc for help to which I don’t really receive any, , The only good thing is the representative even when I’m a mad, upset, anxious mess have always been kind but also the company gives them no power to help you. ### Analysis: categories: App, App, App, App, App, App, App, App, App, App, App, App, App, App, App, App, aspects: Functionality, Message Center, Archive Messages, Calendar Links, Text Messages, Appointment Confirmation, Appointment Scheduling, Customer Service, Mental Health Services, IT Support, Blue Shield Integration, Appointment Availability, Appointment Support, Counselor Search, Phone Support, Customer Service Representatives, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive )))
### Review: title: The APP doesn’t work, content: It’s glitchy it won’t load, The message center is not user friendly., You can’t archive messages., Calendar links don’t work., Text messages link only 50/50 work., You can’t confirm appointments via text or call, , You can’t confirm appointments all the time because there’s no hyper link or button. , , The customer service representatives can’t reach out to doctors or schedule on your behalf. , , If it’s mental health they only can do so after the fact and still they can’t do anything in real time you have to wait for a call back, , I’m there isn’t the ability to talk with IT , , If you have blue shield you have to go through their app to make and appointment then it will request you to go the Teladoc app- , , if you can’t connect with doctors the day of the appointment because your app is glitching they will call you only to tell you that you have to log in to your application- it doesn’t give you any other help ie press 1 if you can’t login to the application and want to receive a phone call instead., , Finding a counselor or therapist isn’t easy the filters aren’t very helpful, , I have to constantly call Teladoc for help to which I don’t really receive any, , The only good thing is the representative even when I’m a mad, upset, anxious mess have always been kind but also the company gives them no power to help you. ### Analysis: categories: (App, App, App, App, App, App, App, App, App, App, App, App, App, App, App, App) aspects: (Functionality, Message Center, Archive Messages, Calendar Links, Text Messages, Appointment Confirmation, Appointment Scheduling, Customer Service, Mental Health Services, IT Support, Blue Shield Integration, Appointment Availability, Appointment Support, Counselor Search, Phone Support, Customer Service Representatives) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Positive) )))