I called Teladoc last Sunday night with cold symptoms and clear signs of infection. Signs that any time I go to a doctor with I get put on antibiotics. I was suspicious when I wasn’t put on antibiotics and they just prescribed me with medication to mask the symptoms but I went to the pharmacy anyways. Upon going to the pharmacy I was informed that they prescribed me with medicine my insurance company wouldn’t cover and would cost $70 but I could purchase an over the counter version with the same amount of the same active ingredient for $17. Monday morning I called in sick from work and went to urgent care, they took note of the same symptoms I described to Teladoc and immediately wrote me a prescription for antibiotics which Teladoc wouldn’t do. Teladoc was a waste of time and money for me and delayed me from getting the antibiotics I needed to clear my infection. I am extremely disappointed by their service and would encourage anyone to instead go to your primary physician or urgent care, especially if you’re showing signs of infection.
Timeliness, Effectiveness, Cost, Customer satisfaction
Service - Timeliness - negative, Service - Effectiveness - negative, Service - Cost - negative, Service - Customer satisfaction - negative
### USER: Don’t waste your time/money: I called Teladoc last Sunday night with cold symptoms and clear signs of infection. Signs that any time I go to a doctor with I get put on antibiotics. I was suspicious when I wasn’t put on antibiotics and they just prescribed me with medication to mask the symptoms but I went to the pharmacy anyways. Upon going to the pharmacy I was informed that they prescribed me with medicine my insurance company wouldn’t cover and would cost $70 but I could purchase an over the counter version with the same amount of the same active ingredient for $17. Monday morning I called in sick from work and went to urgent care, they took note of the same symptoms I described to Teladoc and immediately wrote me a prescription for antibiotics which Teladoc wouldn’t do. Teladoc was a waste of time and money for me and delayed me from getting the antibiotics I needed to clear my infection. I am extremely disappointed by their service and would encourage anyone to instead go to your primary physician or urgent care, especially if you’re showing signs of infection. ### ASSISTANT: Service - Timeliness - negative, Service - Effectiveness - negative, Service - Cost - negative, Service - Customer satisfaction - negative )))
### Review: title: Don’t waste your time/money, content: I called Teladoc last Sunday night with cold symptoms and clear signs of infection. Signs that any time I go to a doctor with I get put on antibiotics. I was suspicious when I wasn’t put on antibiotics and they just prescribed me with medication to mask the symptoms but I went to the pharmacy anyways. Upon going to the pharmacy I was informed that they prescribed me with medicine my insurance company wouldn’t cover and would cost $70 but I could purchase an over the counter version with the same amount of the same active ingredient for $17. Monday morning I called in sick from work and went to urgent care, they took note of the same symptoms I described to Teladoc and immediately wrote me a prescription for antibiotics which Teladoc wouldn’t do. Teladoc was a waste of time and money for me and delayed me from getting the antibiotics I needed to clear my infection. I am extremely disappointed by their service and would encourage anyone to instead go to your primary physician or urgent care, especially if you’re showing signs of infection. ### Analysis: categories: Service, Service, Service, Service, aspects: Timeliness, Effectiveness, Cost, Customer satisfaction, sentiments: negative, negative, negative, negative )))
### Review: title: Don’t waste your time/money, content: I called Teladoc last Sunday night with cold symptoms and clear signs of infection. Signs that any time I go to a doctor with I get put on antibiotics. I was suspicious when I wasn’t put on antibiotics and they just prescribed me with medication to mask the symptoms but I went to the pharmacy anyways. Upon going to the pharmacy I was informed that they prescribed me with medicine my insurance company wouldn’t cover and would cost $70 but I could purchase an over the counter version with the same amount of the same active ingredient for $17. Monday morning I called in sick from work and went to urgent care, they took note of the same symptoms I described to Teladoc and immediately wrote me a prescription for antibiotics which Teladoc wouldn’t do. Teladoc was a waste of time and money for me and delayed me from getting the antibiotics I needed to clear my infection. I am extremely disappointed by their service and would encourage anyone to instead go to your primary physician or urgent care, especially if you’re showing signs of infection. ### Analysis: categories: (Service, Service, Service, Service) aspects: (Timeliness, Effectiveness, Cost, Customer satisfaction) sentiments: (negative, negative, negative, negative) )))