I was a big supporter of Teladoc as a way to get minor medical issues checked out from the comfort of your home. For one-off appointments, this is a great app and service. Just don’t bother with using it for recurring visits, like for mental health visits with a therapist. It’s a nightmare to try and get an appointment with the same therapist regularly. Last minute cancellations, weird scheduling issues, and ghosting by the provider is common (happened to my wife and some friends too). With no direct line of communication outside of the visit itself, it’s very hard to understand what is actually happening with the scheduling issues and how to ensure you’ll see your therapist when you schedule the appointment. Their support team is, unfortunately, clueless about how to resolve these issues too, despite multiple calls and emails. , , Their bread and butter is the one-off visit, and there’s a long way to go before they can provide reliable, ongoing mental health services. Look elsewhere for that.
Mental Health
Medical Services - Mental Health - Negative
### USER: Not good for mental health: I was a big supporter of Teladoc as a way to get minor medical issues checked out from the comfort of your home. For one-off appointments, this is a great app and service. Just don’t bother with using it for recurring visits, like for mental health visits with a therapist. It’s a nightmare to try and get an appointment with the same therapist regularly. Last minute cancellations, weird scheduling issues, and ghosting by the provider is common (happened to my wife and some friends too). With no direct line of communication outside of the visit itself, it’s very hard to understand what is actually happening with the scheduling issues and how to ensure you’ll see your therapist when you schedule the appointment. Their support team is, unfortunately, clueless about how to resolve these issues too, despite multiple calls and emails. , , Their bread and butter is the one-off visit, and there’s a long way to go before they can provide reliable, ongoing mental health services. Look elsewhere for that. ### ASSISTANT: Medical Services - Mental Health - Negative )))
### Review: title: Not good for mental health, content: I was a big supporter of Teladoc as a way to get minor medical issues checked out from the comfort of your home. For one-off appointments, this is a great app and service. Just don’t bother with using it for recurring visits, like for mental health visits with a therapist. It’s a nightmare to try and get an appointment with the same therapist regularly. Last minute cancellations, weird scheduling issues, and ghosting by the provider is common (happened to my wife and some friends too). With no direct line of communication outside of the visit itself, it’s very hard to understand what is actually happening with the scheduling issues and how to ensure you’ll see your therapist when you schedule the appointment. Their support team is, unfortunately, clueless about how to resolve these issues too, despite multiple calls and emails. , , Their bread and butter is the one-off visit, and there’s a long way to go before they can provide reliable, ongoing mental health services. Look elsewhere for that. ### Analysis: categories: Medical Services, aspects: Mental Health, sentiments: Negative )))
### Review: title: Not good for mental health, content: I was a big supporter of Teladoc as a way to get minor medical issues checked out from the comfort of your home. For one-off appointments, this is a great app and service. Just don’t bother with using it for recurring visits, like for mental health visits with a therapist. It’s a nightmare to try and get an appointment with the same therapist regularly. Last minute cancellations, weird scheduling issues, and ghosting by the provider is common (happened to my wife and some friends too). With no direct line of communication outside of the visit itself, it’s very hard to understand what is actually happening with the scheduling issues and how to ensure you’ll see your therapist when you schedule the appointment. Their support team is, unfortunately, clueless about how to resolve these issues too, despite multiple calls and emails. , , Their bread and butter is the one-off visit, and there’s a long way to go before they can provide reliable, ongoing mental health services. Look elsewhere for that. ### Analysis: categories: (Medical Services) aspects: (Mental Health) sentiments: (Negative) )))