I scheduled mental health appointment for 5/27 at 10:00am. I get a text at 8:04am saying the provider has proposed a new appointment time of 8:15am on 5/27. I find it absolutely unbelievable that someone would reschedule like this MORNING OF. Then suggest a reschedule time that gives me a 10 min window to try to get myself out of bed (being woke up by the many texts from this reschedule) and get ready for a video call. , , I built myself up to doing this for days and was so anxious about even trying to do any kind of therapy. What an absolute joke the "professionals" on this app are for doing something like this. Especially based off the the millions of questions you made me fill out before the actual appointment. , , Then, to make it worse, I tried responding in the app to move the appointment to a different day and the whole thing crashed REPEATEDLY. This whole thing is frustrating and ridiculous. If you're going to offer mental health options to people who are struggling to even make the decision to do therapy, maybe don't yank them around and make them reschedule last minute on an app that doesn't even work properly.
Scheduling, Communication, Rescheduling, Rescheduling, Functionality, Functionality, Support
Appointments - Scheduling - negative, Appointments - Communication - negative, Appointments - Rescheduling - negative, Appointments - Rescheduling - negative, App - Functionality - negative, App - Functionality - negative, Mental health - Support - negative
### USER: What a joke: I scheduled mental health appointment for 5/27 at 10:00am. I get a text at 8:04am saying the provider has proposed a new appointment time of 8:15am on 5/27. I find it absolutely unbelievable that someone would reschedule like this MORNING OF. Then suggest a reschedule time that gives me a 10 min window to try to get myself out of bed (being woke up by the many texts from this reschedule) and get ready for a video call. , , I built myself up to doing this for days and was so anxious about even trying to do any kind of therapy. What an absolute joke the "professionals" on this app are for doing something like this. Especially based off the the millions of questions you made me fill out before the actual appointment. , , Then, to make it worse, I tried responding in the app to move the appointment to a different day and the whole thing crashed REPEATEDLY. This whole thing is frustrating and ridiculous. If you're going to offer mental health options to people who are struggling to even make the decision to do therapy, maybe don't yank them around and make them reschedule last minute on an app that doesn't even work properly. ### ASSISTANT: Appointments - Scheduling - negative, Appointments - Communication - negative, Appointments - Rescheduling - negative, Appointments - Rescheduling - negative, App - Functionality - negative, App - Functionality - negative, Mental health - Support - negative )))
### Review: title: What a joke, content: I scheduled mental health appointment for 5/27 at 10:00am. I get a text at 8:04am saying the provider has proposed a new appointment time of 8:15am on 5/27. I find it absolutely unbelievable that someone would reschedule like this MORNING OF. Then suggest a reschedule time that gives me a 10 min window to try to get myself out of bed (being woke up by the many texts from this reschedule) and get ready for a video call. , , I built myself up to doing this for days and was so anxious about even trying to do any kind of therapy. What an absolute joke the "professionals" on this app are for doing something like this. Especially based off the the millions of questions you made me fill out before the actual appointment. , , Then, to make it worse, I tried responding in the app to move the appointment to a different day and the whole thing crashed REPEATEDLY. This whole thing is frustrating and ridiculous. If you're going to offer mental health options to people who are struggling to even make the decision to do therapy, maybe don't yank them around and make them reschedule last minute on an app that doesn't even work properly. ### Analysis: categories: Appointments, Appointments, Appointments, Appointments, App, App, Mental health, aspects: Scheduling, Communication, Rescheduling, Rescheduling, Functionality, Functionality, Support, sentiments: negative, negative, negative, negative, negative, negative, negative )))
### Review: title: What a joke, content: I scheduled mental health appointment for 5/27 at 10:00am. I get a text at 8:04am saying the provider has proposed a new appointment time of 8:15am on 5/27. I find it absolutely unbelievable that someone would reschedule like this MORNING OF. Then suggest a reschedule time that gives me a 10 min window to try to get myself out of bed (being woke up by the many texts from this reschedule) and get ready for a video call. , , I built myself up to doing this for days and was so anxious about even trying to do any kind of therapy. What an absolute joke the "professionals" on this app are for doing something like this. Especially based off the the millions of questions you made me fill out before the actual appointment. , , Then, to make it worse, I tried responding in the app to move the appointment to a different day and the whole thing crashed REPEATEDLY. This whole thing is frustrating and ridiculous. If you're going to offer mental health options to people who are struggling to even make the decision to do therapy, maybe don't yank them around and make them reschedule last minute on an app that doesn't even work properly. ### Analysis: categories: (Appointments, Appointments, Appointments, Appointments, App, App, Mental health) aspects: (Scheduling, Communication, Rescheduling, Rescheduling, Functionality, Functionality, Support) sentiments: (negative, negative, negative, negative, negative, negative, negative) )))