However, I’ve tried to schedule with 4 different therapists for mental health visits since the beginning of this year. It has been impossible for me to do so. Therapists post their “available” schedule, and you pick 3 different time slots. Seems fair enough. However, no therapist has approved any of the time slots I’ve picked from their available schedules. Different therapists and different times and I still have yet to hold one therapy session through Teledoc because they don’t follow through on this. Accountability of therapists “available” schedule and what they actually accept are two different things. To offer mental health services with no follow up or backup in these situations is deflating as a mental health patient. The irony is the app will tell you that you have a visit scheduled at one of the times you picked, only to click on it and it says the provider is unavailable. Every single time I’ve tried to schedule this has happened. I brought it up to Teledoc and their rep said “they’ll pass along my concerns”. Instead of continuing to seek mental health services through Teledoc, I will seek elsewhere.
Availability of Therapists, Responsiveness of Therapists, Follow-up communication, Reliability of Information
Scheduling - Availability of Therapists - Negative, Scheduling - Responsiveness of Therapists - Negative, Scheduling - Follow-up communication - Negative, Scheduling - Reliability of Information - Negative
### USER: Terrible: However, I’ve tried to schedule with 4 different therapists for mental health visits since the beginning of this year. It has been impossible for me to do so. Therapists post their “available” schedule, and you pick 3 different time slots. Seems fair enough. However, no therapist has approved any of the time slots I’ve picked from their available schedules. Different therapists and different times and I still have yet to hold one therapy session through Teledoc because they don’t follow through on this. Accountability of therapists “available” schedule and what they actually accept are two different things. To offer mental health services with no follow up or backup in these situations is deflating as a mental health patient. The irony is the app will tell you that you have a visit scheduled at one of the times you picked, only to click on it and it says the provider is unavailable. Every single time I’ve tried to schedule this has happened. I brought it up to Teledoc and their rep said “they’ll pass along my concerns”. Instead of continuing to seek mental health services through Teledoc, I will seek elsewhere. ### ASSISTANT: Scheduling - Availability of Therapists - Negative, Scheduling - Responsiveness of Therapists - Negative, Scheduling - Follow-up communication - Negative, Scheduling - Reliability of Information - Negative )))
### Review: title: Terrible, content: However, I’ve tried to schedule with 4 different therapists for mental health visits since the beginning of this year. It has been impossible for me to do so. Therapists post their “available” schedule, and you pick 3 different time slots. Seems fair enough. However, no therapist has approved any of the time slots I’ve picked from their available schedules. Different therapists and different times and I still have yet to hold one therapy session through Teledoc because they don’t follow through on this. Accountability of therapists “available” schedule and what they actually accept are two different things. To offer mental health services with no follow up or backup in these situations is deflating as a mental health patient. The irony is the app will tell you that you have a visit scheduled at one of the times you picked, only to click on it and it says the provider is unavailable. Every single time I’ve tried to schedule this has happened. I brought it up to Teledoc and their rep said “they’ll pass along my concerns”. Instead of continuing to seek mental health services through Teledoc, I will seek elsewhere. ### Analysis: categories: Scheduling, Scheduling, Scheduling, Scheduling, aspects: Availability of Therapists, Responsiveness of Therapists, Follow-up communication, Reliability of Information, sentiments: Negative, Negative, Negative, Negative )))
### Review: title: Terrible, content: However, I’ve tried to schedule with 4 different therapists for mental health visits since the beginning of this year. It has been impossible for me to do so. Therapists post their “available” schedule, and you pick 3 different time slots. Seems fair enough. However, no therapist has approved any of the time slots I’ve picked from their available schedules. Different therapists and different times and I still have yet to hold one therapy session through Teledoc because they don’t follow through on this. Accountability of therapists “available” schedule and what they actually accept are two different things. To offer mental health services with no follow up or backup in these situations is deflating as a mental health patient. The irony is the app will tell you that you have a visit scheduled at one of the times you picked, only to click on it and it says the provider is unavailable. Every single time I’ve tried to schedule this has happened. I brought it up to Teledoc and their rep said “they’ll pass along my concerns”. Instead of continuing to seek mental health services through Teledoc, I will seek elsewhere. ### Analysis: categories: (Scheduling, Scheduling, Scheduling, Scheduling) aspects: (Availability of Therapists, Responsiveness of Therapists, Follow-up communication, Reliability of Information) sentiments: (Negative, Negative, Negative, Negative) )))