During my recent travel to a foreign country, WhatsApp shockingly suspended my phone number without any valid explanation. As we're aware, in many parts of Europe and Latin America, businesses rely heavily on WhatsApp for customer communication. In fact, I was explicitly advised by the hotels in Peru to use WhatsApp as the primary means of contact during my stay., , Right in the midst of providing crucial information to the hotel for my pickup arrangement, WhatsApp abruptly disabled my number. I promptly submitted a review request to reinstate my number, but to my utter dismay, WhatsApp not only failed to address the issue but completely banned my number!, , I found myself stranded in the remote mountains of Peru, desperately needing to contact the hotel for pickup. Unfortunately, the hotel didn't answer my phone calls, and I couldn't communicate in the local language. To make matters worse, this happened just as the sun was setting. The timing of WhatsApp's arbitrary number suspension couldn't have been more disastrous, leaving me in a state of extreme distress with no means of reaching the hotel.
App Functionality - Suspension - negative, Customer Service - Suspension - negative, App Functionality - Communication - negative
### USER:Appalling Experience! Arbitrary Number Suspension by WhatsApp!, During my recent travel to a foreign country, WhatsApp shockingly suspended my phone number without any valid explanation. As we're aware, in many parts of Europe and Latin America, businesses rely heavily on WhatsApp for customer communication. In fact, I was explicitly advised by the hotels in Peru to use WhatsApp as the primary means of contact during my stay., , Right in the midst of providing crucial information to the hotel for my pickup arrangement, WhatsApp abruptly disabled my number. I promptly submitted a review request to reinstate my number, but to my utter dismay, WhatsApp not only failed to address the issue but completely banned my number!, , I found myself stranded in the remote mountains of Peru, desperately needing to contact the hotel for pickup. Unfortunately, the hotel didn't answer my phone calls, and I couldn't communicate in the local language. To make matters worse, this happened just as the sun was setting. The timing of WhatsApp's arbitrary number suspension couldn't have been more disastrous, leaving me in a state of extreme distress with no means of reaching the hotel. ### ASSISTANT: App Functionality - Suspension - negative, Customer Service - Suspension - negative, App Functionality - Communication - negative )))
### Review: title: Appalling Experience! Arbitrary Number Suspension by WhatsApp!, content: During my recent travel to a foreign country, WhatsApp shockingly suspended my phone number without any valid explanation. As we're aware, in many parts of Europe and Latin America, businesses rely heavily on WhatsApp for customer communication. In fact, I was explicitly advised by the hotels in Peru to use WhatsApp as the primary means of contact during my stay., , Right in the midst of providing crucial information to the hotel for my pickup arrangement, WhatsApp abruptly disabled my number. I promptly submitted a review request to reinstate my number, but to my utter dismay, WhatsApp not only failed to address the issue but completely banned my number!, , I found myself stranded in the remote mountains of Peru, desperately needing to contact the hotel for pickup. Unfortunately, the hotel didn't answer my phone calls, and I couldn't communicate in the local language. To make matters worse, this happened just as the sun was setting. The timing of WhatsApp's arbitrary number suspension couldn't have been more disastrous, leaving me in a state of extreme distress with no means of reaching the hotel. ### Analysis: categories: App Functionality, Customer Service, App Functionality, aspects: Suspension, Suspension, Communication, sentiments: negative, negative, negative )))
### Review: title: Appalling Experience! Arbitrary Number Suspension by WhatsApp!, content: During my recent travel to a foreign country, WhatsApp shockingly suspended my phone number without any valid explanation. As we're aware, in many parts of Europe and Latin America, businesses rely heavily on WhatsApp for customer communication. In fact, I was explicitly advised by the hotels in Peru to use WhatsApp as the primary means of contact during my stay., , Right in the midst of providing crucial information to the hotel for my pickup arrangement, WhatsApp abruptly disabled my number. I promptly submitted a review request to reinstate my number, but to my utter dismay, WhatsApp not only failed to address the issue but completely banned my number!, , I found myself stranded in the remote mountains of Peru, desperately needing to contact the hotel for pickup. Unfortunately, the hotel didn't answer my phone calls, and I couldn't communicate in the local language. To make matters worse, this happened just as the sun was setting. The timing of WhatsApp's arbitrary number suspension couldn't have been more disastrous, leaving me in a state of extreme distress with no means of reaching the hotel. ### Analysis: categories: (App Functionality, Customer Service, App Functionality) aspects: (Suspension, Suspension, Communication) sentiments: (negative, negative, negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Appalling Experience! Arbitrary Number Suspension by WhatsApp!, During my recent travel to a foreign country, WhatsApp shockingly suspended my phone number without any valid explanation. As we're aware, in many parts of Europe and Latin America, businesses rely heavily on WhatsApp for customer communication. In fact, I was explicitly advised by the hotels in Peru to use WhatsApp as the primary means of contact during my stay., , Right in the midst of providing crucial information to the hotel for my pickup arrangement, WhatsApp abruptly disabled my number. I promptly submitted a review request to reinstate my number, but to my utter dismay, WhatsApp not only failed to address the issue but completely banned my number!, , I found myself stranded in the remote mountains of Peru, desperately needing to contact the hotel for pickup. Unfortunately, the hotel didn't answer my phone calls, and I couldn't communicate in the local language. To make matters worse, this happened just as the sun was setting. The timing of WhatsApp's arbitrary number suspension couldn't have been more disastrous, leaving me in a state of extreme distress with no means of reaching the hotel. Output: App Functionality - Suspension - negative, Customer Service - Suspension - negative, App Functionality - Communication - negative $$$