I typically love WhatsApp but this latest update has been terrible from a customer experience standpoint. The app keeps kicking me out throughout the day and asking me to re-enter my phone number every time I try to reopen it. This also means that I can no longer receive instant messages, because the app is kicking me out without my realizing it throughout the day. When I try to manually open the app, I have to reenter my phone and add all of my preferences again, including NOT automatically saving pictures and videos to my phone. Even when I change my preferences before opening any chats, by the time I look at my phone photos, I see lots of unwanted photos and videos that were automatically uploaded from WhatsApp before I updated my Settings. That is so frustrating!
App - Functionality - Negative, App - Design - Negative, App - Features - Negative, App - Usability - Negative
### USER:New update is terrible, I typically love WhatsApp but this latest update has been terrible from a customer experience standpoint. The app keeps kicking me out throughout the day and asking me to re-enter my phone number every time I try to reopen it. This also means that I can no longer receive instant messages, because the app is kicking me out without my realizing it throughout the day. When I try to manually open the app, I have to reenter my phone and add all of my preferences again, including NOT automatically saving pictures and videos to my phone. Even when I change my preferences before opening any chats, by the time I look at my phone photos, I see lots of unwanted photos and videos that were automatically uploaded from WhatsApp before I updated my Settings. That is so frustrating! ### ASSISTANT: App - Functionality - Negative, App - Design - Negative, App - Features - Negative, App - Usability - Negative )))
### Review: title: New update is terrible, content: I typically love WhatsApp but this latest update has been terrible from a customer experience standpoint. The app keeps kicking me out throughout the day and asking me to re-enter my phone number every time I try to reopen it. This also means that I can no longer receive instant messages, because the app is kicking me out without my realizing it throughout the day. When I try to manually open the app, I have to reenter my phone and add all of my preferences again, including NOT automatically saving pictures and videos to my phone. Even when I change my preferences before opening any chats, by the time I look at my phone photos, I see lots of unwanted photos and videos that were automatically uploaded from WhatsApp before I updated my Settings. That is so frustrating! ### Analysis: categories: App, App, App, App, aspects: Functionality, Design, Features, Usability, sentiments: Negative, Negative, Negative, Negative )))
### Review: title: New update is terrible, content: I typically love WhatsApp but this latest update has been terrible from a customer experience standpoint. The app keeps kicking me out throughout the day and asking me to re-enter my phone number every time I try to reopen it. This also means that I can no longer receive instant messages, because the app is kicking me out without my realizing it throughout the day. When I try to manually open the app, I have to reenter my phone and add all of my preferences again, including NOT automatically saving pictures and videos to my phone. Even when I change my preferences before opening any chats, by the time I look at my phone photos, I see lots of unwanted photos and videos that were automatically uploaded from WhatsApp before I updated my Settings. That is so frustrating! ### Analysis: categories: (App, App, App, App) aspects: (Functionality, Design, Features, Usability) sentiments: (Negative, Negative, Negative, Negative) )))
Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: New update is terrible, I typically love WhatsApp but this latest update has been terrible from a customer experience standpoint. The app keeps kicking me out throughout the day and asking me to re-enter my phone number every time I try to reopen it. This also means that I can no longer receive instant messages, because the app is kicking me out without my realizing it throughout the day. When I try to manually open the app, I have to reenter my phone and add all of my preferences again, including NOT automatically saving pictures and videos to my phone. Even when I change my preferences before opening any chats, by the time I look at my phone photos, I see lots of unwanted photos and videos that were automatically uploaded from WhatsApp before I updated my Settings. That is so frustrating! Output: App - Functionality - Negative, App - Design - Negative, App - Features - Negative, App - Usability - Negative $$$