prompt: Are Greyhound bus tickets refundable?
chosen: Are Greyhound bus tickets refundable?
chosen: user
chosen: Greyhound bus tickets are not generally refundable, however, in some cases Greyhound may offer an applied credit for a customer's future travel. Refund requests are typically granted if a customer cannot travel due to a situation deemed “out of their control”. Additionally, Greyhound may offer limited refunds if the customer purchases a ticket at a higher fare than what the fare ends up being after a promotion or discount. In these cases, Greyhound will only refund the difference in the customer's fare. For specific refund and exchange policies, it is recommended that the customer check with Greyhound or the location where they intend to board their bus.
chosen: assistant
rejected: Are Greyhound bus tickets refundable?
rejected: user
rejected: assistant