民宿管家:点亮乡野生活的"魔法师"
新华社杭州7月10日电 题:民宿管家:点亮乡野生活的"魔法师"
  新华社记者张晓洁,徐中哲
  短短几年时间,民宿管家从业者规模跨越到百万级,他们提供住宿,餐饮以及当地自然环境,文化与生活方式体验等定制化服务,满足旅游者的个性化需求,为乡村振兴贡献力量.记者日前走访了几家民宿,看看民宿管家如何点亮乡野生活.
  民宿品质的载体
  浙江温岭市石塘镇一家民宿内,民宿管家林波与一对来自青岛的夫妻住客在茶桌前交谈甚欢:"昨天晚餐的虾很好吃,怎么做的?""想吃就跟我们说,给你寄去."
  住客张女士说,前一日等候入住时,林波就请他们饮茶聊天,介绍当地风土人情和游玩路线,"很多细节我们做攻略时不掌握,民宿管家让我们很省心."
  "作为民宿管家,看到客人离开民宿时比来时更开心,很有成就感."林波说.
  富春江畔,桐庐县富春江镇芦茨村一家民宿的主管余美林同住客一边散步,一边指着山上的植物娓娓道来:"这是山桐子,果实可以榨油;这是黄花菜,生吃可能中毒."
  3年前,家住安徽的余美林到桐庐旅游时,曾入住这家民宿,被民宿管家工作吸引,决定成为其中的一员."我小时候在乡村生活过,很喜欢这份工作.工作中我会留意山里哪些花开了,哪些食物能吃,自己做足功课,客人问时才不会一问三不知."
  "民宿管家直接接触住客,传递人文关怀,是民宿与住客之间的桥梁,也是民宿设计理念的载体.他们决定着一家民宿的品质."莫干山民宿管家培训中心教师缪炜翔说.
  德清县莫干山镇目前有民宿883家,约5000名民宿从业人员,全县民宿去年接待住客745.2万人次,营收29.7亿元.浙江省目前有2.2万家持证民宿,带动15万人就业,年营业收入超100亿元.
  服务有标准 要做"全能手"
  或面朝大海,或栖居山间,民宿管家的工作环境对许多人很有吸引力.
  "民宿管家的工作在别人眼中可能是'诗和远方',但实际却是'喂马劈柴'."莫干山民宿管家培训中心教师崔美艳说,民宿管家工作内容综合性很强,一个职业包含了十几种职业的工作内容,要求高,有挑战.
  经过5天集中培训,来自全国不同省份的12名学员在莫干山民宿管家培训中心进行了结业考核.房务,茶艺,咖啡制作,餐饮摆台......每一项都是必备技能.
  浙江省人力资源和社会保障厅相关负责人介绍,浙江省杭州,宁波等8个地市去年有2574人参加民宿管家服务专项能力考核,发证2331人.民宿管家国家职业技能标准编写研讨会去年8月在浙江德清召开,目前初稿仍在完善中,未来,该标准将规范民宿管家职业技能,为开展培训提供指导方向,推动行业健康发展.
  教育部于2021年设置民宿管理与运营专业,目前约30所职业院校开设此专业."该专业学生毕业后将成为民宿管家的重要来源."浙江旅ission for deepening overall reform, attended the meeting.
  The meeting noted that China's development is facing a complex international situation. Efforts should be made to optimize the top-level design of new systems for an open economy, deepen institutional reform in trade and investment sectors, expand market access, and optimize the business environment and the service and support system.
  China's comprehensive strength should be given full play to attract global resources and production factors based on China's strong domestic economy, which will improve the level and quality of trade and investment cooperation, according to the meeting.
  It urged a tight connection between building a higher-standard open economy and national strategies, such as high-quality Belt and Road cooperation, amid efforts to actively participate in the reform and construction of the global governance system.
  The meeting urged a holistic approach to deal with the relationship between development and carbon emissions, seeking truth from facts, being realistic and pragmatic, and adjusting and optimizing policies and measures scientifically.
  The meeting also urged reform in the oil and natural gas market and reserve system.
  In building a new electricity system, the proportion of traditional energy would decrease in a well-planned manner based on the safe and reliable substitution of new energy. An effective market and competent government should integrate better to deliver fundamental public services in electricity, according to the meeting.