customer new orleans family dollar store force endure bigoted anti-lgbt rant cashier friday turn ordinary shop trip nightmare.melissa langford simply mind business hear cashier make not-so-subtle announcement hat gay people langford recall experience facebook start cashier loudly voice opinion much hat gay people five six minutes least felt like long listen yell preach customer gay people need get fuck get somethin wrong head edit right refuse service anyone want gays sick etc hear level bigotry hate break langford heart quickly become emotional decide speak start writhe away internally want cry right fact cry right cuz yall hear hateful passion voice loud cruel uneducated selfish outright mean anyways .i speak up.i say excuse im gay really offend think want keep cashier flip carry homophobic rant woman behind counter refuse serve langford even deny service customer front defend right lgbt community point langford begin record encounter cell phone langford say start film cashier calm slightly far leave counter goin exit serve gay ass video see chaos unfold langford customer argue cashier hear man front langford shout ignorant go hate people spend money like everybody else cashier continue refuse service rail gay people.here langford able record encounter devastate langford say im really upset bad antigay ive ever deal 34 years interview langford share feel awful incident feature image screenshot langford want apology get yet contact family dollar headquarter get response accord nola.com manager store refuse something cashier behavior say control nothing employee say want hopefully langford video post share thousands time store force something cashier horrendous behavior feature image via screenshots bigot cashier lose gay customer refuse service video