text: is there an organization or company? in the u.s. that do/does not try to take money from people having a rough time?? i mean, like when you have to get help with your electric bill and fpl (electric co) keeps adding deposits to your account of almost $200.00?  i mean, people can't get a break anymore.  it's all companies - their late charges.  i consider almost $200.00 a fairly large "late charge" and they get away with it because they call it "additional deposit" even though they have your first deposit.  i'd like to hear if there are any positive organizations out there that make big bucks (like fpl) who are actually nice to people who are struggling. i'd like to  know in my heart that they aren't all like that. most people are 2 checks away from losing their home. we got 5 checks away because of a job loss and no one to borrow money from. we're okay now but i'd feel so much better knowing someone out there was nice. most utility companies have programs to help people. it's a matter of knowing how to enroll in that, i guess. also drug companies have similar programs to give out drugs for free. i know many doctors give out brand sample drugs to their patients who need them. the programs to assist people are there, but, they don't come to you, you have to go look for them because these companies exist to make profit and not to help people.