text: help!..something's wrong with my computer!? when i start my computer, the  "turn off computer' button in the start menu is gone! there's only the 'log off' button...and also the 'run' in the start menu is also gone....i've tried restarting the computer...but it didn't help at all, i've scanned for viruses and spyware and it didn't help too...what's wrong?.. unfortunatly i am not sure what bug you have on your computer to make it act in such a way.  if you want to get your start menu back i have a few tricks you can do.  first... try getting to a command prompt... do this by start>run>cmd  haha but you dont have run,... so,... open this address,...  c:&#92;windows/system32/cmd.exe  or... if the person who coded the virus was smart and disabled the command prompt,... then try this....  open notepad, and copy/paste the following....     @echo off title command prompt opener by guardian color 0a @ echo written by guardian v1.4 @ echo email  guardiankitty@qeynosguard.com @ echo. @ echo. @ echo this file was opened from @ echo %0 @ echo. @ echo. @ echo the current time is time /t date /t  @ echo. @ echo. @ echo. @ echo this program will help you open up a live command prompt pause cls @ echo. @ echo first we will try and open the command prompt pause cls start "cmd.exe" @ echo. @ echo did the command prompt open? @ echo or did get an error? @ echo. @ echo. @ echo if it opened correctly,  @ echo please write me in yahoo answers @ echo. @ echo. @ echo if not,... then please continue to the next step pause cls start "command.com" @ echo. @ echo well, this time i tryed to open "command.com" which is   @ echo windows dos command prompt @ echo. @ echo did it open?  @ echo if it did, please let me know  @ echo and ill give you more steps on yahoo answers @ echo. @ echo if it didnt, well then, i will help you get to the command  @ echo prompt another way @ echo write me back in yahoo answers pause     [end- do not copy this]  after this all is copyed into notepad, go to file, save as,... change "save as type:" to   "all files"    (this is a very important step)   then save it with the name   yahoo.bat  after you have your yahoo.bat file, open it, and it should have a quick guide to help you open the command prompt. after using it, please write me back so i can give you the next instructions.  well this is a super quick program that i wrote ya to help lauch the command prompt so that we can get you onto the "system" (above admin) so that you can edit your gpedit.... then after that we will try 1st fixing the start menu, then 2nd setting up some anti virus programs that should smoke out that bug....                 edit-first off, before you do anything else, be sure you back up all important data onto cd or dvd. after doing so you should start the restore  to use your system restor disk, (which im guessing came with your hp desktop, or you created using hp's restore software) i think it is as easy as using that dvd as a boot disk. before restarting your computer, insert the disk. then shut down your computer, then power it back on. when it is loading your operating system (im guessing that backup disk is really a boot disk (hp has a history of this method)) your computer will load a "new" operating system and it will ask you how you wish to restore your computer, (destructive or nondestructive method), then it is as simple as selecting and waiting for it to do its magic.  if its not a boot disk, then under control panel you might find "system recovery"  then click it and follow the steps   and if all else fails, try exploreing the disk to find out how to activate the system restore.       edit-wow... then you got a bug that set your current account less then admin...  it depends on what you wish to do, if (my guess is correct) you got a bad bug, you might be best off doing a system restor, or even a full format and re install everything.  or if you wish, i can try and help you fight off the bug, let me know, i would love to help... sorry to hear about your computer tho.       edit-  /*side note it is strange how this could have happened, maybe you picked up a bug, and it created this circum