text: i signed up with a company to reduce my interest rates on my credit card itried to cancel nextday and couldnt? i called the next morning to cancel and was told the only person that could cancel the transaction was not available.i never could get anyone to return my call.  i received a packet two weeks later asking for creditors,account numbers etc. and a letter indicating i could not cancel this contract.  this company did not provide me a service and the only way that they could is if i provide them with all of my personal information.  my credit card has been charged for the service that they have not provided.  i do not trust this company located in florida, but now why do i have to pay for services not rendered and is there a time frame to rescinde a contract.  this was done over the internet. number 1, call your credit card company and challenge the billing.  number 2, contact the company and inform that no service has been provided and you hereby cancel the contract, send it in writing, preferably with a proof of receipt.  number 3, contact an attorney if necessary.