text: whenever i try to delete a user account on my computer, it freezes? it asks if i want to keep files or delete them i click on delete then it freezes and wont let me delete the user account. does anyone know how to fix this?? which accounts are you trying to delete? you can not delete the administrator account or the guest account. you can only put a password on the administrator account to keep others from doing certain things on the computer such as changing settings or adding/removing software. you and only turn the guest account on and off.  when you go into the place where you are having trouble, have you tried the "help" section for the answer to your question?  .........in the mean time i'll do some research to see if i can find more info for you.  brb to edit................  edit #1. you can look at other questions like yours here:  http://answers.yahoo.com/search/search_result;_ylt=ahwkfzbs.la_pmmedppqp6kazkix?p=how+to+delete+user+account+in+windows%3f  i got that link by using the "search for questions" feature in the green bar above.  edit #2. have a look at this. it gives step by step instructions:  http://windows.about.com/od/useraccounts/ss/deleteuser.htm  final edit: if this one doesn't do the trick for you, then you'll probably have to take the matter up with the manufacturer of the computer or, better yet, microsoft, themselves.  here it is:  http://uis.georgetown.edu/software/documentation/winxp/winxp.deleting.accounts.html  i hope this has helped you out. good luck!