text: medical insurance payments? is it right to be paying for health insurance (health, dental &eye) from an employer and not have the coverage details? like our company just signed up for new dental & vision october 1st. the benefits went into affect nov 1st...but we have no cards, no group number, nothing! i dont think its right that we're paying for all this coverage if we have no info on if we can use these benefits and where. im desperate to get my eyes checked, ive been waiting for coverage since march...and the hr girl said the eye coverage hasnt  even been processed yet...how can i go about bringing this up or getting money back?? i would talk to the head of human resources and tell them that you want the insurance to stop being pulled out of your check until all the paper work is done and tell her you either want a refund on the money that has already been taken or to get additional weeks with nothing taken out to make up for the month and a half worth of payments with no insurance!  i would be furious! what are the other employees saying? maybe you could get a group together.  people tend to do things quicker when they have 5 or 6 after them, rather than just one.