text: what is the meaning of staff turn over in call centers , what is call center , how to give the interview inmnc   you can easily get answers to your questions by going to any search engine. for your guidance the following is copied from the sources mentioned below.  a call centre is a centralised office of a company that answers incoming telephone calls from customers. a call center may be an office that makes outgoing telephone calls to customers (telemarketing).  call centres are generally set up as large rooms, with work stations that include a computer, a telephone set (or headset) hooked into a large telecom switch and one or more supervisor stations. it may stand by itself or be linked with other centres. it may also be linked to a corporate data network, including main frames, microcomputer and lans. increasingly, the voice and data pathways into the centre are linked through a set of new technologies called cti, or computer-telephony integration.  how to face an intrview: know where to look for jobs and what are the requirements.   know your skills,knowledge and personality.   know your potential employer.   have a positive attitude.   make use of effective body language.   make the interviewer tick.   handle awkward questions.     most of the job interviewers wait for a signal from you regarding:  the first impressions - you can make and the rapport you can build.  your mental abilities - how quick you are on the uptake, your conceptual skills etc  your knowledge and experience - its relevance to the employing organization.  your motivations how hard you have worked in the past and how effective you were you and will be?  the adjustment factor - how well would you cope with the organizational climate and the job demands.