text: my boyfriend forgot his password and when we fill out his ino. it sks a security quesion and forgot the answer   this could be bad for your boyfriend since yahoo uses the information you enter when you create your account in order to verify your identity when reseting your password. you should contact yahoo account verification and see if they can give you a new password. they can be reached by calling 408-349-1572 option 2, option 2.