text: sometimes i recieve e-mails that open, however,when there is a picture  there will be a box with a red x in it how do i open these pictures??? you mail service is set to block all html graphics. they shouldn't open until you open them up manually. if you don't want this to happen,in outlook you can go into "tools" then into options. then click the security tab and you'll see a box that says, "change automatic download settings."  you may want to leave the way it is unless you are very sure of the email you open.