text: i had an account in yahoo for 5yrs.suddenly i couldn't get in anymore..someone changed the password.? i had a yahoo acct.for 5yrs...one day i got a message from yahoo in instant message saying go to 'this' page or your account will be turned off.  i went to the page & it said come back later, pg.won't open now. went back next day/same thing. suddenly my account was gone. i did nothing wrong...last month i got a message in my alternate email that my password had been changed...i got another password change notice since then. i contacted yahaoo with no luck...i couldn't remember the exact answer to my 'secret question' and now they won't help. it was my dog's name...he had 2 names-i gave them both, but they said it must be exact..not either or.  so frustrating.  jinglebells73 if you clicked on the links in the e-mail notice, you may have sent your 'changes' to that person who then accessed your account. no reputable company contacts you requesting your info- but they do notify you when you do make a change.  do not reply from random redquests- instead, type the company name into your browsers people- links only direct you to whoever sends these fake requests for info.  you should have contacted abuse or help at yahoo!  i let an account go after i was cloned in yahoo games-here's what they sent me via e-mail :  please send us all of the following:  * your name  * an email address where we can contact you -- at this time we are only  able to reply via email.  * copy of a state/government issued photo id (please copy on the  lightest setting of your copier).  * yahoo! id  * permission for yahoo! to enter your account  * birthdate on the account  * zip code and country  * your alternate email address  please fax the information to:   (503) 615-3883 attn: cc account security team   or mail it to:   yahoo! attn: customer care/account security 701 first avenue sunnyvale, ca 94089-1019