text: can u or can u not delete ms im? i have windows xp if that matters. i have not used that im and don't remember the password. can't i just delete it and get anew one back or whatever? wheni go to all programs, i click delete and it says this is only a shortcut. so i go to add/delete programs, and it is not there yes, you can remove it. just uninstall it thru control panel> add/remove programs> add/remove windows components (or similar). you'll get a list of windows components. i remember outlook and windows messenger were there. my computer's windows messenger free, lol.