text: what exactly does manufacture defect mean? (for desktop computers)? i bought a sony vaio desktop computer for a little more than a month ago, it's having problem with the motherboard and/or video card.  sony customer service rep. said they will replace a new computer for me if it's manufacture defect. at first i thought it's the video card, she said video cards does go bad so it's not a manufacture defect,  and when i told her it's the motherboard (diagnosed by circuit city tech) she said all electronic devises has the potential of breaking down so it is not considered manufacture's defect.   i had the option to schedule on-site tech for repair but due to the nature of my work, (interior designer), i have deadline to meet and time is crutial to me, i really can't wait another 1 or 2 weeks for the tech to come out...and the rep told me to repair or replace motherboard will cost me about 1000usd if i want to bring my computer to other shops and she's not sure if i can get reinbursed....am i screwed? sounds like a manufacturer's defect to me.  if it's only a little over a month old i would definitely demand they return my money or give me a new one.  don't let them take advantage of you.  if you have your receipt and record of sale they have to honor the warranty.  good luck