text: when you call some companies, how do they record your call? is it with software? when i call some companies, a recorded message says "this call may be recorded." how do they record your call? i am very interested if there is a software that can record my voice calls. any help would be much appreciated... they dont actually record calls they say they do so you will be more honest,for instance if you ring the electricity company and ask for something and they say they have sent it then you find out they lied and you ask them to play back the recorded call they can never find it