text: why is my computer crashing? no matter what u r doing it will just up and say a problem has happened. as it is logging off a blue screen appears with writing. cant remember what all it says but i do know that it say the same thing over and over, bad_pool_?[forgot the last word. what can i do 2 fix this problem. i have even ran antivirus scan 2 see what is going on,and it will crash with this going on 2. can this problem b fixed and how. please help best answer 10 points have you tried going in to safemode with netowrking and run windows update?