text: how can i find the shortcut keys for letter "enye" in a laptop? are they alt xxx or something similar? there is a little known utility called character map.  goto your start menu and select accessories > system tools > character map.  find the character you want and select it as the character to copy.  copy it and then paste it into the document you need it in.  just make sure that your font in character map matches the type you are using in your document.  good luck!