text: upgraded to 8mb btbroadband, not working any faster!! help!!!? i am connected through an origo 8400/safecom 4114 router, i can not get the thing to go above 2mb and it's irrittating me as the extra cost hurts. contact bt cause i'm on bt broadband 8mb and it is not cheap, but they sorted mine out and now it has 10mb and some times more but how i don't know. when u go into bt broadband help there is a option that say "contact us" click on it and tell them you're problem. they should get back to u within 24hrs if not e-mail them again, or ring them.