text: hi there, i no this sounds daft but can someone please tell me what a pop account is please?   what is a pop account? a pop account is it's own independent email account, as opposed to an email alias, which merely forwards email to another email account. when someone sends mail to your pop account (eg: sales@example.com), the mail will be saved on our servers.   top creating pop accounts to set up your pop accounts:   connect to your account control panel at: http://www.example.com/admin  click the 'email' tab at the top of the page  click the 'pop accounts' item from the submenu on the left side of the page.  click the 'add email accounts to..' under the domain you want to manage. if you are at your quota limit your will get a 'you are currently using all of your email aliases.' message indicating that you'll need to purchase more aliases to continue.  once on the add accounts page, you will be presented with:  account  set what you want to come before the @ symbol in the email address. please note that you cannot create an account with the same name as an existing email alias under a domain name.  password  this is the password for the email account. it will be used whenever you check your email (via webmail , or with an email client).  click the 'create email account(s)' submit button at the bottom of the page and your account(s) will be created.    top checking the account with webmail webmail is a browser-based pop account reader, which is very handy because you can use it to check you email from any computer. to use webmail, simply go to http://webmail.serve.com in a browser. instructions for logging in can be found on our webmail page.   top checking the account with an email program there are a number of programs available that you can use to send and receive mail from your pop account. instructions for many of the more popular programs are in the email submenu. however, if you are not using one of these programs, the settings you need to know to set up your pop account are:   incoming mail server  your domain name without the 'http://www' (ie: example.com)  outgoing/smtp mail server  this should be set to: mail-outgoing.serve.com  username  the name of the pop account. also known as the name in front of the "@" symbol in your email address  password  the password that you set up when you created the pop account.  smtp authentication  before you can send mail using our smtp server, you need to validate that you are an actual datarealm customer. you can do this by either checking your mail, or setting your email program to authenticate with the smtp server.