text: i am trying to send a message in e mail but recieve error#(0x800ccc78) what should i do? i have scanned from my all in one to outlook word but all efforts say there is a problem w/ my addresses. error 0x800ccc00  1. try closing and restarting oe.  2. if you still cannot connect, wait 20 minutes for a server reset of your account and then try again.  3. try setting up a second identity and see is it works. this could be a possible corruption of your user account in oe.   hi there ...try to go to modem help site