text: when the nice check-out person says "hi, how are you today"?....? ...you probably say, "fine,thanks, and how are you?" but really, aren't you sometimes tempted to just launch into everything that is wrong about your life that day, and all your aches and pains, and how slow the flippin' service is, and what a crappy day you're having? let's see, what category does "meaningless polite-talk" fall into? i have had so many cashiering jobs... it isn't funny..ive lost count..but at my last job i was working at a large grocery store...when i ask people how they are..and stuff like that i genuinely mean it!..i had one lady tell me that her cat had just died and that also a few family members had also recently passed..she started to cry..i hugged her and try to console her..i did make her feel a little better... another time a mother and her young daughter (1 yr old) came through my line..the little girl had a big black and blue mark on her forehead..i said to the little girl."oh did you get a boo boo on your head, ouch..boo boo"  the mom started crying....saying that it was her fault..because she had left the room for a minute -not knowing her daughter was ready to try to climb up a few stairs- the little one fell down an bumped her head..i told her -from experience-that you can not watch your child every minute of the day..it impossible..and that it wasn't her fault..accidents happen..and this was only first of many..she thought that she was a horrible mother..as i hugged her, i reassured her that she wasn't..she was a good mom..i said look at your daughter..she isn't crying about it anymore..she already forgot what happened...now you know that she is a little dare devil and you will be prepared a little better for the next boo boo  i hate it when cashiers are rude and dont even acknowlede you!!!!there should be some sort of politeness and manners class..for all people that work with the general public..even the managers..they are just as rude!!  i think i should win the "best customer service person of all time" award!!!!! yup yup  :}