text: how do i download road runner's custom browser software?(my father-in-law is stubborn. he won't call support) he's having problems sending e-mail, but can't recieve them. also, he wasn't provided with a set-up disk. re-formatting the hard drive will cause me serious grief when i try to set-up his internet connection. someone please help! thanks. i'm a long-time road runner subscriber, and i don't know of a custom browser--at least none i'm aware of.  it could be there are different products in different markets.  you can get live chat support on their support page.  here's the link, and i hope this isn't too late!