text: i email to a certain address but when they hit reply button and send i can't receive. how can this be fixed? when other people email me and hit the reply button i get the msg and things work fine. it's only this address that i'm having issues with. this has to do with your mail settings. you need to make sure your isp doesn't have a different address to send email. in most programs you have pop and smtp. pop is to receive mail and smtp is to send. i would contact your isp for these seatings information