text: why can't i use my printer? every time i click to print, the spyware cleaner man appears. professional techs at microsoft have exhausted all means of checking this problem out. no virus or infections, all supports used. any different suggestion; new compt. if i were you, i would re-install the operating system. or take a back up of the data and delete the partition and install the os again and then install microsoft antispyware and then clean the existing data with that.  could you please state the name of the spyware again, let me do some research on any utilities available to clean them.  .:fishie:.