text: stop message at startup - smartbridge alerts:bt help notifier? smartbridge alerts:bt help notifier - entry point not found the procedure entry point get process image file namew could not be located in the dynamic link library psapi.dll are you getting this message?  "smart bridge alert: motivesb.exe-entry point not found  the procedure entry point getprocessimagefilenamew could not be located in the dynamic link library psapi.dll."  try this: (from microsoft)  late breaking notes and issues in internet explorer 7 beta 2:  the following open issues in internet explorer 7 beta 2 may be addressed in beta updates and in the final release of internet explorer 7. we are mentioning them here because we think they may impact beta 2 customers. the information applies to all microsoft platforms, unless the note specifies content unique to windows vista or microsoft xp sp2.  a.. smartbridge -- smartbridge is distributing an old version of psapi.dll. as a result, users may receive the following error message after installation of internet explore 7 beta 2: smartbridge alerts:motivesb.exe entry point not found  the procedure entry point getprocessimagefilenamew could not be located in the dynamic link library psapi.dll  to work around this error: 1.. navigate to the installation location for smartbridge (&#92;program files&#92;verizon...&#92;smart...) 2.. find psapi.dll and rename it to something like psapiold.dll 3.. reboot the system the program will find the new psapi.dll in the &#92;windows&#92;system32 directory and function normally