text: whos money will go? if i work as pizza deliver boy and your service is 30min or free and because of some reason it takes me 45 min than whos money will be cut ours or it will be ok. this definitely will depend on the circumstances, the time of delivery and also the route. certain routes are always jammed and the company gives some waivers. there are certain traffic jamming hours, you may get certain waivers on them. overall the efficiency is counted and certain discounts are built in.