@inproceedings{huang-etal-2024-chatgpt,
    title = "{C}hat{GPT} Rates Natural Language Explanation Quality like Humans: But on Which Scales?",
    author = "Huang, Fan  and
      Kwak, Haewoon  and
      Park, Kunwoo  and
      An, Jisun",
    editor = "Calzolari, Nicoletta  and
      Kan, Min-Yen  and
      Hoste, Veronique  and
      Lenci, Alessandro  and
      Sakti, Sakriani  and
      Xue, Nianwen",
    booktitle = "Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)",
    month = may,
    year = "2024",
    address = "Torino, Italia",
    publisher = "ELRA and ICCL",
    url = "https://aclanthology.org/2024.lrec-main.277",
    pages = "3111--3132",
    abstract = "As AI becomes more integral in our lives, the need for transparency and responsibility grows. While natural language explanations (NLEs) are vital for clarifying the reasoning behind AI decisions, evaluating them through human judgments is complex and resource-intensive due to subjectivity and the need for fine-grained ratings. This study explores the alignment between ChatGPT and human assessments across multiple scales (i.e., binary, ternary, and 7-Likert scale). We sample 300 data instances from three NLE datasets and collect 900 human annotations for both informativeness and clarity scores as the text quality measurement. We further conduct paired comparison experiments under different ranges of subjectivity scores, where the baseline comes from 8,346 human annotations. Our results show that ChatGPT aligns better with humans in more coarse-grained scales. Also, paired comparisons and dynamic prompting (i.e., providing semantically similar examples in the prompt) improve the alignment. This research advances our understanding of large language models{'} capabilities to assess the text explanation quality in different configurations for responsible AI development.",
}

As AI becomes more integral in our lives, the need for transparency and responsibility grows. While natural language explanations (NLEs) are vital for clarifying the reasoning behind AI decisions, evaluating them through human judgments is complex and resource-intensive due to subjectivity and the need for fine-grained ratings. This study explores the alignment between ChatGPT and human assessments across multiple scales (i.e., binary, ternary, and 7-Likert scale). We sample 300 data instances from three NLE datasets and collect 900 human annotations for both informativeness and clarity scores as the text quality measurement. We further conduct paired comparison experiments under different ranges of subjectivity scores, where the baseline comes from 8,346 human annotations. Our results show that ChatGPT aligns better with humans in more coarse-grained scales. Also, paired comparisons and dynamic prompting (i.e., providing semantically similar examples in the prompt) improve the alignment. This research advances our understanding of large language models{'} capabilities to assess the text explanation quality in different configurations for responsible AI development.
Huang, Fan Kwak, Haewoon Park, Kunwoo An, Jisun
ChatGPT Rates Natural Language Explanation Quality like Humans: But on Which Scales?