@inproceedings{zhu-etal-2024-zero,
    title = "Zero-Shot Spoken Language Understanding via Large Language Models: A Preliminary Study",
    author = "Zhu, Zhihong  and
      Cheng, Xuxin  and
      An, Hao  and
      Wang, Zhichang  and
      Chen, Dongsheng  and
      Huang, Zhiqi",
    editor = "Calzolari, Nicoletta  and
      Kan, Min-Yen  and
      Hoste, Veronique  and
      Lenci, Alessandro  and
      Sakti, Sakriani  and
      Xue, Nianwen",
    booktitle = "Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)",
    month = may,
    year = "2024",
    address = "Torino, Italia",
    publisher = "ELRA and ICCL",
    url = "https://aclanthology.org/2024.lrec-main.1554",
    pages = "17877--17883",
    abstract = "Zero-shot Spoken Language Understanding (SLU) aims to enable task-oriented dialogue systems to understand user needs without training data. Challenging but worthwhile, zero-shot SLU reduces the time and effort that data labeling takes. Recent advancements in large language models (LLMs), such as GPT3.5 and ChatGPT, have shown promising results in zero-shot settings, which motivates us to explore prompt-based methods. In this study, we investigate whether strong SLU models can be constructed by directly prompting LLMs. Specifically, we propose a simple yet effective two-stage framework dubbed GPT-SLU, which transforms the SLU task into a question-answering problem. Powered by multi-stage mutual guided prompts, GPT-SLU can leverage the correlations between two subtasks in SLU to achieve better predictions, which is greatly explored in the traditional fine-tuning paradigm. Experimental results on three SLU benchmark datasets demonstrate the significant potential of LLMs for zero-shot SLU. Comprehensive analyses validate the effectiveness of our proposed framework and also indicate that there is still room for further improvement of LLMs in SLU scenarios.",
}

Zero-shot Spoken Language Understanding (SLU) aims to enable task-oriented dialogue systems to understand user needs without training data. Challenging but worthwhile, zero-shot SLU reduces the time and effort that data labeling takes. Recent advancements in large language models (LLMs), such as GPT3.5 and ChatGPT, have shown promising results in zero-shot settings, which motivates us to explore prompt-based methods. In this study, we investigate whether strong SLU models can be constructed by directly prompting LLMs. Specifically, we propose a simple yet effective two-stage framework dubbed GPT-SLU, which transforms the SLU task into a question-answering problem. Powered by multi-stage mutual guided prompts, GPT-SLU can leverage the correlations between two subtasks in SLU to achieve better predictions, which is greatly explored in the traditional fine-tuning paradigm. Experimental results on three SLU benchmark datasets demonstrate the significant potential of LLMs for zero-shot SLU. Comprehensive analyses validate the effectiveness of our proposed framework and also indicate that there is still room for further improvement of LLMs in SLU scenarios.
Zhu, Zhihong Cheng, Xuxin An, Hao Wang, Zhichang Chen, Dongsheng Huang, Zhiqi
Zero-Shot Spoken Language Understanding via Large Language Models: A Preliminary Study