@inproceedings{wang-etal-2024-uniretriever,
    title = "{U}ni{R}etriever: Multi-task Candidates Selection for Various Context-Adaptive Conversational Retrieval",
    author = "Wang, Hongru  and
      Xue, Boyang  and
      Zhou, Baohang  and
      Wang, Rui  and
      Mi, Fei  and
      Wang, Weichao  and
      Wang, Yasheng  and
      Wong, Kam-Fai",
    editor = "Calzolari, Nicoletta  and
      Kan, Min-Yen  and
      Hoste, Veronique  and
      Lenci, Alessandro  and
      Sakti, Sakriani  and
      Xue, Nianwen",
    booktitle = "Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)",
    month = may,
    year = "2024",
    address = "Torino, Italia",
    publisher = "ELRA and ICCL",
    url = "https://aclanthology.org/2024.lrec-main.1483",
    pages = "17074--17086",
    abstract = "Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively engage with the user and successfully complete the dialogue. However, most previous work trained independent retrievers for each specific resource, resulting in sub-optimal performance and low efficiency. Thus, we propose a multi-task framework function as a universal retriever for three dominant retrieval tasks during the conversation: persona selection, knowledge selection, and response selection. To this end, we design a dual-encoder architecture consisting of a context-adaptive dialogue encoder and a candidate encoder, aiming to attention to the relevant context from the long dialogue and retrieve suitable candidates by simply a dot product. Furthermore, we introduce two loss constraints to capture the subtle relationship between dialogue context and different candidates by regarding historically selected candidates as hard negatives. Extensive experiments and analysis establish state-of-the-art retrieval quality both within and outside its training domain, revealing the promising potential and generalization capability of our model to serve as a universal retriever for different candidate selection tasks simultaneously.",
}

Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively engage with the user and successfully complete the dialogue. However, most previous work trained independent retrievers for each specific resource, resulting in sub-optimal performance and low efficiency. Thus, we propose a multi-task framework function as a universal retriever for three dominant retrieval tasks during the conversation: persona selection, knowledge selection, and response selection. To this end, we design a dual-encoder architecture consisting of a context-adaptive dialogue encoder and a candidate encoder, aiming to attention to the relevant context from the long dialogue and retrieve suitable candidates by simply a dot product. Furthermore, we introduce two loss constraints to capture the subtle relationship between dialogue context and different candidates by regarding historically selected candidates as hard negatives. Extensive experiments and analysis establish state-of-the-art retrieval quality both within and outside its training domain, revealing the promising potential and generalization capability of our model to serve as a universal retriever for different candidate selection tasks simultaneously.
Wang, Hongru Xue, Boyang Zhou, Baohang Wang, Rui Mi, Fei Wang, Weichao Wang, Yasheng Wong, Kam-Fai
UniRetriever: Multi-task Candidates Selection for Various Context-Adaptive Conversational Retrieval