@inproceedings{park-etal-2024-automatic,
    title = "Automatic Speech Recognition System-Independent Word Error Rate Estimation",
    author = "Park, Chanho  and
      Chen, Mingjie  and
      Hain, Thomas",
    editor = "Calzolari, Nicoletta  and
      Kan, Min-Yen  and
      Hoste, Veronique  and
      Lenci, Alessandro  and
      Sakti, Sakriani  and
      Xue, Nianwen",
    booktitle = "Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)",
    month = may,
    year = "2024",
    address = "Torino, Italia",
    publisher = "ELRA and ICCL",
    url = "https://aclanthology.org/2024.lrec-main.178",
    pages = "1979--1987",
    abstract = "Word error rate (WER) is a metric used to evaluate the quality of transcriptions produced by Automatic Speech Recognition (ASR) systems. In many applications, it is of interest to estimate WER given a pair of a speech utterance and a transcript. Previous work on WER estimation focused on building models that are trained with a specific ASR system in mind (referred to as ASR system-dependent). These are also domain-dependent and inflexible in real-world applications. In this paper, a hypothesis generation method for ASR System-Independent WER estimation (SIWE) is proposed. In contrast to prior work, the WER estimators are trained using data that simulates ASR system output. Hypotheses are generated using phonetically similar or linguistically more likely alternative words. In WER estimation experiments, the proposed method reaches a similar performance to ASR system-dependent WER estimators on in-domain data and achieves state-of-the-art performance on out-of-domain data. On the out-of-domain data, the SIWE model outperformed the baseline estimators in root mean square error and Pearson correlation coefficient by relative 17.58{\%} and 18.21{\%}, respectively, on Switchboard and CALLHOME. The performance was further improved when the WER of the training set was close to the WER of the evaluation dataset.",
}

Word error rate (WER) is a metric used to evaluate the quality of transcriptions produced by Automatic Speech Recognition (ASR) systems. In many applications, it is of interest to estimate WER given a pair of a speech utterance and a transcript. Previous work on WER estimation focused on building models that are trained with a specific ASR system in mind (referred to as ASR system-dependent). These are also domain-dependent and inflexible in real-world applications. In this paper, a hypothesis generation method for ASR System-Independent WER estimation (SIWE) is proposed. In contrast to prior work, the WER estimators are trained using data that simulates ASR system output. Hypotheses are generated using phonetically similar or linguistically more likely alternative words. In WER estimation experiments, the proposed method reaches a similar performance to ASR system-dependent WER estimators on in-domain data and achieves state-of-the-art performance on out-of-domain data. On the out-of-domain data, the SIWE model outperformed the baseline estimators in root mean square error and Pearson correlation coefficient by relative 17.58{\%} and 18.21{\%}, respectively, on Switchboard and CALLHOME. The performance was further improved when the WER of the training set was close to the WER of the evaluation dataset.
Park, Chanho Chen, Mingjie Hain, Thomas
Automatic Speech Recognition System-Independent Word Error Rate Estimation