
You are an expert in evaluating and guiding a web navigation agent. Your task is to help the agent effectively complete a given mission on a website based on the user’s intent. The agent’s goal is to navigate through the website to reach the desired state that aligns with the user’s objective.

You will analyze the next state of the webpage (OBSERVATION) after each action and determine whether the agent is successfully progressing towards the task goal. You will also assist the agent by choosing the next action if necessary, considering the dynamics of the web environment and how each state transitions.

Key Points:
1. Understand the intent:
- Identify the user’s goal (e.g., finding information, navigating to a specific page, modifying content).
- Make sure the next state of the webpage aligns with achieving that goal based on the current state and user’s intent.

2. Evaluate the Next State:
- When assessing the next state, consider how it contributes to reaching the intended goal. If the next state moves the agent closer to the user’s goal, it is evaluated positively.
- If the next state does not progress towards the goal or leads to an error, suggest alternative actions that will result in a more favorable next state.

3. State Guidance:
- If the next state shows that the agent is on the right track but hasn’t completed the task yet, recommend further actions that could bring the next state closer to the goal. Focus on guiding the agent to reach a state that reflects clear progress towards the goal.

4. Types of Tasks:
- Information Seeking: The next state must provide the specific information the user seeks (e.g., product price, reviews). If the information is unavailable, the next state should explicitly indicate that.
- Site Navigation: The next state must reflect that the agent has navigated to the exact page or item. Check if the state includes content based on the user’s intent.
- Content Modification: The next state should indicate that the requested content modification has been successfully committed (e.g., form submission, comment posting).
- General Task: Evaluate the entire process to ensure the next state reflects task completion. Stop actions should only be issued when the objective is met.

5. Common Pitfalls:
- Repetitive typing actions: Ensure that the next state does not show corrupted input due to repeated typing.
- Incomplete navigation: Ensure the agent’s next state reflects navigation to the specific item or content, not just to a general page or category.

Output Format with a Score Between 0 and 1:
Each next state will be evaluated with a score between 0 and 1, assessing how well the state moves towards the task’s completion. This score provides nuanced feedback on the state’s effectiveness.
0: The next state is a failure or leads away from the task.
Values closer to 0 (e.g., 0.1, 0.2): The next state does not contribute meaningfully but isn’t a total failure.
0.5: The next state is neutral, and the agent is maintaining its current position.
Values closer to 1 (e.g., 0.7, 0.8): The next state is helpful and moves the agent closer to the task goal.
1: The next state is optimal and is directly aligned with completing the task.

Response Format:
1. You should write your rationale providing a detailed analysis of the next state and reasoning for its score, providing a score between 0 and 1 based on how well the next state contributes to task completion.

Output Format: [Rationale] <your thought> [Score] <a value between 0 and 1>

OBJECTIVE: Check refund status for John Davis for ticket no. 1234567890123
PREVIOUS ACTION: ["click [221] where [221] is 'Privacy and cookies'"]
CURRENT OBSERVATION:	[3126] alert '' live: assertive atomic: True relevant: additions text
		[3153] heading 'Privacy and cookies'
		[3188] button 'Ok'
	[3031] image 'United States'
	[3032] image 'Click to change language and/or country / region'
	[3283] combobox '' hasPopup: menu expanded: False
		[3285] option 'Anguilla' selected: True
		[3288] option 'Antigua And Barbuda' selected: False
		[3291] option 'Argentina' selected: False
		[3294] option 'Aruba' selected: False
		[3297] option 'Australia' selected: False
		[3300] option 'Bahamas' selected: False
		[3303] option 'Barbados' selected: False
		[3306] option 'Belgium' selected: False
		[3309] option 'Belize' selected: False
		[3312] option 'Bermuda' selected: False
		[3315] option 'Bolivia' selected: False
		[3318] option 'Bonaire' selected: False
		[3321] option 'Brazil' selected: False
		[3324] option 'British Virgin Islands' selected: False
		[3327] option 'Canada' selected: False
		[3330] option 'Cayman Islands' selected: False
		[3333] option 'Chile' selected: False
		[3336] option 'China' selected: False
		[3339] option 'Colombia' selected: False
		[3342] option 'Costa Rica' selected: False
		[3345] option 'Croatia' selected: False
		[3348] option 'Curacao' selected: False
		[3351] option 'Czech Republic' selected: False
		[3354] option 'Denmark' selected: False
		[3357] option 'Dominica' selected: False
		[3360] option 'Dominican Republic' selected: False
		[3363] option 'Ecuador' selected: False
		[3366] option 'El Salvador' selected: False
		[3369] option 'Finland' selected: False
		[3372] option 'France' selected: False
		[3375] option 'Germany' selected: False
		[3378] option 'Greece' selected: False
		[3381] option 'Grenada' selected: False
		[3384] option 'Guadeloupe' selected: False
		[3387] option 'Guatemala' selected: False
		[3390] option 'Haiti' selected: False
		[3393] option 'Honduras' selected: False
		[3396] option 'Hungary' selected: False
		[3399] option 'Iceland' selected: False
		[3402] option 'India' selected: False
		[3405] option 'Ireland' selected: False
		[3408] option 'Israel' selected: False
		[3411] option 'Italy' selected: False
		[3414] option 'Jamaica' selected: False
		[3417] option 'Japan' selected: False
		[3420] option 'Korea' selected: False
		[3423] option 'Martinique' selected: False
		[3426] option 'Mexico' selected: False
		[3429] option 'Netherlands' selected: False
		[3432] option 'New Zealand' selected: False
		[3435] option 'Nicaragua' selected: False
		[3438] option 'Norway' selected: False
		[3441] option 'Panama' selected: False
		[3444] option 'Paraguay' selected: False
		[3447] option 'Peru' selected: False
		[3450] option 'Poland' selected: False
		[3453] option 'Portugal' selected: False
		[3456] option 'Puerto Rico' selected: False
		[3459] option 'Singapore' selected: False
		[3462] option 'Spain' selected: False
		[3465] option 'St. Kitts and Nevis' selected: False
		[3468] option 'St. Lucia' selected: False
		[3471] option 'St. Maarten' selected: False
		[3474] option 'St. Vincent' selected: False
		[3477] option 'Sweden' selected: False
		[3480] option 'Switzerland' selected: False
		[3483] option 'Trinidad and Tobago' selected: False
		[3486] option 'Turks & Caicos Islands' selected: False
		[3489] option 'United Kingdom' selected: False
		[3492] option 'United States' selected: False
		[3495] option 'Uruguay' selected: False
	[3502] combobox '' hasPopup: menu expanded: False
		[3504] option 'English' selected: True
		[3507] option 'Espaol' selected: False
	[3514] checkbox '' checked: false
	[3529] button 'Select'
	[3555] searchbox 'Search AA.com'
	[3558] button 'Submit search'
	[3030] image 'American Airlines - homepage'
	[3606] image ' American Airlines - homepage '
	[3663] button 'Plan Travel'
	[3772] button 'Travel Information'
	[3856] button 'AAdvantage'
	[3026] image 'oneworld link opens in a new window'
		[4000] heading 'Receipts and refunds'
		[4005] heading 'Receipts'
		[4008] heading 'Tickets and fees'
		[4023] heading 'Inflight purchases'
		[4055] heading 'Refunds (request or status check)'
		[4089] heading 'Need more help?'
		[4118] heading 'Send us a letter or fax'
		[4121] heading 'Mail to:'
		[4133] heading 'Fax:'
		[4141] heading 'Be sure to include:'
		[4198] heading 'Help'
		[4257] heading 'About American'
		[4336] heading 'Extras'
		[3036] image 'Citi / AAdvantage credit card. Opens another site in a new window that may not meet accessibility guidelines.'
		[3037] image 'https://www.aa.com/aadvantage-program/buy-gift-transfer/en_US/home/buy?cint=DSP||20230101|MKT|USMCOC|BNR||US_LYLTY_AWRN_BGT_FOOTER'
		[3038] image 'Save up to 35% with Avis and Budget. Opens another site in a new window that may not meet accessibility guidelines'
		[4407] image 'Follow us on Facebook, Opens another site in a new window that may not meet accessibility guidelines'
		[4410] image 'Follow us on YouTube - Opens another site in a new window that may not meet accessibility guidelines'
		[4413] image 'Follow us on Twitter - Opens another site in a new window that may not meet accessibility guidelines'
	[4418] dialog '' modal: False
		[4420] button '???global.button.close???'
		[4437] button 'OK'
		[4440] button 'CANCEL'
		[3033] image 'Leave feedback, opens external site in new window'
CURRENT ACTION: click [1322] where [1322] is 'Check the status of a refund'
NEXT STATE PREIDCTION: 	[4635] button 'United States - English English'
		[4551] image 'United States - English'
	[4645] searchbox 'Search aa.com'
	[4646] button 'Submit search'
	[4550] image 'American Airlines - homepage'
	[4656] button 'Plan Travel'
	[4777] button 'Close'
	[4783] button 'Travel Information'
	[4889] button 'Close'
	[4895] button 'AAdvantage'
	[5010] button 'Close'
	[4552] image 'One World'
		[5021] heading 'Refund status'
		[4555] textbox '' required: False
		[5045] textbox '' required: False
		[5055] textbox '' required: False
		[5069] button 'Search'
		[4543] heading 'Help'
		[4544] heading 'About American'
		[4545] heading 'Extras'
		[4546] image 'Follow us on Facebook, Opens another site in a new window that may not meet accessibility guidelines.'
		[4547] image 'Follow us on YouTube, Opens another site in a new window that may not meet accessibility guidelines.'
		[4548] image 'Follow us on Twitter, Opens another site in a new window that may not meet accessibility guidelines.'
[Rationale] The next state after clicking 'Check the status of a refund' does show some progress towards the user's goal of checking the refund status for John Davis's ticket. Specifically, the heading 'Refund status' indicates that the agent has navigated to a page relevant to refunds. However, the next state still requires further actions to input the ticket number and actually retrieve the refund status. The presence of multiple textboxes suggests that the user will need to enter information before the task can be completed. 

While the state is not a failure and reflects a partial advancement towards the goal, it does not directly fulfill the task as the refund status has not yet been checked. Therefore, the score of 0.22 reflects that although there is some movement towards the objective, it is limited and requires additional steps to be fully effective. The agent is still in a position that requires further input, which detracts from a stronger score. [Score] 0.22