this review title is: poorly made lock never worked well then broke altogether and the content is: the lock is poorly made and was hard to use line up properly after a few months it got stuck and we had to cut open the bag with a box cutter to get the items out it took a minute chat with amazon customer service to get a refund.there are other information for this review, one is this reviewer did purchase it and the other is 0 people think this review is helpful.