this review title is: pre opened box amazon just keeps getting worse and the content is: so excited to try this cleanser only to be disappointed to see the preopened box sitting in my package this doesn t happen in shipping if it was a pre purchased item this should have been specified in the description amazon products standards and user friendliness is getting worse by the day super disappointed with this product and amazon as a whole considering this is not the first time this has happened on a prime item i will be cancelling my prime subscription what s the point when it takes a week or longer to receive what is promised as day free shipping lol done.there are other information for this review, one is this reviewer did purchase it and the other is 0 people think this review is helpful.