this review title is: doubting effect of this product due to package arrival appearance and the content is: i did not like the way this order arrived the box was very wet and had snow inside the bottles of lotion were frozen making me very upset it will not work as it should this is used multiple times throughout the day and am worried it will not work give the results we are used to making it a big waste of money please help as we are out of what we had and need this product.there are other information for this review, one is this reviewer did purchase it and the other is 0 people think this review is helpful.