this review title is: packaging problem and the content is: i love this product and have been religiously ordering the shampoo and conditioner for a yr now ill give the product stars but the packaging i am giving this delivery packaging was a disappointment first the plastic is visibly busted and shampoo had leaked out all over the box and bottle considering everything is shutting down and deliveries are slowing down i am keeping the shampoo instead of exchanging it ugh come on my amazingthe product is sulfa free leaves my hair feeling light weight smooth silky and smelling amazing i have gotten numerous compliments on the scent of my hair as well as the shine and softness even my hair stylist is a huge fan and supporter of it dry hair no more split ends limited highly recommedmaybe not the packaging.there are other information for this review, one is this reviewer did purchase it and the other is 3 people think this review is helpful.