this review title is: i do not recommend purchasing this item and the content is: the first time i used the back scrub the handle strap broke not because of using it roughly just in normal use the strap must have a stitch or two only with the type of strap makes it a trouble design if i had not used it i would return it i should have inspected it closely prior i do not recommend purchasing this item.there are other information for this review, one is this reviewer did purchase it and the other is 3 people think this review is helpful.