this review title is: defective product and the content is: this moisturizer arrived with a defective pump top dispenser i tried running it under hot water and still could not get it to work i understand that problems happen from time to time and contacted the seller to kindly inform them of my problem with this item no response i contacted the seller twice more over the next four days to arrange for an exchange and still have never heard one single reply discount provided for evaluation and review.there are other information for this review, one is this reviewer did not purchase it and the other is 2 people think this review is helpful.