this review title is: a bad choice and the content is: i purchased this product expecting it to be decent quality it is anything but decent quality what you will receive looks nothing like the photos mine arrived with zippers that got stuck repeatedly who wants to struggle with those small pull tabs every time they open the case one of the pull tabs was already bent probably from the previous owner tugging on it the worst part is the sloppy workmanship the zipper that closes the cooling section where the gel pack goes would not close completely due to extra material on the inside of that section the included gel pack is nothing more than a reinforced plastic bag that likely would not last very long additionally the entire case was permanently wrinkled as if a truck was parked on it for days the loops where the insulin vials go were too large did not hold the vials securely it is quite obvious that the photos of the product were taken before the manufacturer had the product made by a cheaper companyas if that were not bad enough when i contacted medicool for a return authorization they directed me to contact the manufacturer to tell them what i did not like about the product when i did contact them i was connected to an idiot who tried to convince me that there was nothing wrong with the product i just changed my mind after i contacted medicool again said either give me a refund or i will dispute the charge with my credit card company they sent me a return labeli suggest you do not do business with a company that does not stand behind their products especially when their products are junk.there are other information for this review, one is this reviewer did not purchase it and the other is 0 people think this review is helpful.