this review title is: too much conditioner hair becomes heavy lumpy and waxy after use easy to use and the content is: this is for my wife who has short and thick hair undergo a surgery and is not ready for shower hair wash on her own it is easy to use to be fair to say but after massaging the shampoo conditioners onto her sculps for minutes and turns out her hair is very lumpy feeling very heavy and waxy to the touch she does not feel her hair is cleaned but could be worse than pre wash she got very disappointed that i had to wash off the wax from her hair after a mins wait to see if she would feel better but not.there are other information for this review, one is this reviewer did purchase it and the other is 1 people think this review is helpful.