this review title is: hair tangles way too much color and the content is: i truly believe this hair was used unfortunately i had made an appointment for an install so i could not return it if you notice i have two different colors and the hair is already frizzy right out of the pack the hair tangles alot everyday i am spraying it and adding conditioner i use a silk scarf at night i twist it and spray it still every morning i have to detangle and cut the knots and strands if i am lucky it might last a month i would not recommend getting this hair update as of august the seller and i was in contact regarding this review they wanted to make a wrong right and i do appreciate that not once did they ask me to change my review i must say they are concern about their customers and they have excellent customer service i am very pleased with the end result once i communicated with them directly they deserve stars for their excellent customer service skills thank you very much.there are other information for this review, one is this reviewer did purchase it and the other is 1 people think this review is helpful.