this review title is: new facial exfoliate scrub was old and rock hard in the container and the content is: i read the scrub has a shelf liife of months i purchased my scrub it arrived i opened it only to find it hard caked and crusty i had to use a knife to break a piece off to use i do not know how to contact seller or complain to amazon so i threw away if this was ebay i would be able to contact seller i am sure the product is good though i have used the other beefriendly products purchased the same day and liked the product would not purchase from this seller again.there are other information for this review, one is this reviewer did purchase it and the other is 5 people think this review is helpful.