this review title is: fine except for extraction tool and the content is: i was unable to even once get the extraction tool one end of each rod to extract a clogged trap i had to use a pin or other small sharp object i have had two previous sets of hearing aids that were different manufacturers the extraction tools on those worked every timedisappointed.there are other information for this review, one is this reviewer did purchase it and the other is 0 people think this review is helpful.