this review title is: works well on dry cracked heels and the content is: i have for years dealt with dry cracked heels and i have tried a number of things to correct the issue while my heels haven t hurt or anything they have been ugly in a search for solutions i found this foot scrubber and decided it was likely going to work better for me than a foot rasp and i ordered it it s a great tool and it works well though i do offer some caution for those who haven t worked with a foot scrubber or rasp in the pastthis is an odd looking instrument vaguely similar to a comma in shape the scraping side somewhat resembles a mirror with a patterned rough edge it feels a lot like an emery board though it has more of a bite to the surface if that makes sense the overall size and shape make it easy to grip and hold even when wetthe first time i used it i scraped away a fairly large amount of dead skin to the point that i had feeling in parts of my heels where i have had no feeling for quite some time it left my heels soft pink and looking much better however i did discover that one can overdo and i had nicked myself on each heel in one or two places just enough to require blotting but not enough to really be a concern it was less serious than a cut while shaving i discovered the following day what happens when you remove too much dead skin and don t put enough lotion on an area that deals with weight and stress my heels split in a couple of places and i ended up having difficulty walking without pain for a couple of days i had put high quality lotion on my heels but apparently not enough that was entirely my mistake and it was a painful oneafter that finally healed up i tried again i have fallen into a daily routine where i gently scrub my heels for a couple of minutes each then apply lotion my heels now look much better they re not splitting when i put weight on them and i have avoided nicking myself at least in my case this is not a tool that gets used intensely every couple of weeks but rather it is a daily tool that gets used very gentlyi got curious and put this tool under a digital microscope to see what the rough surface looked like the roughness resembles a series of crescents not dissimilar to a rasp but much more finethis thing really works and it does a good job it s slightly more expensive than the average foot rasp but it seems to work well i do recommend using some caution when working with this instrument as it is possible to overdo if not careful which is probably very true of any tool of this type.there are other information for this review, one is this reviewer did purchase it and the other is 2 people think this review is helpful.