this review title is: looks like the item has been used and the content is: i got the item today and was excited to open the package upon close inspection i noticed that the bristles look dull and there are some specks of something on each of them some of the pink bristles have chipped paint too and when i peeled off the temporary protector on the logo it revealed slight scratches on the handle it came with a little manual just be patient you might eventually get what the instructions say or not.there are other information for this review, one is this reviewer did purchase it and the other is 0 people think this review is helpful.