this review title is: it worked the first time and the content is: the first time i used this i soaked it for almost minutes i heated it for seconds then seconds increments and it worked ok the second time i tried to use doing the same thing it did not work it burst and the gel started leaking it has become flat i am a week and a half outside of my window of being able to return for a refund now it is just money lost.there are other information for this review, one is this reviewer did purchase it and the other is 0 people think this review is helpful.