this review title is: what s changed and the content is: what s changed i am a fairly new customer of your purple products and this was my second order of the shampoo and conditioner for blonde and silver hair i have to say i am totally disappointed because there might have been some type of inconsistency but the shampoo does not lather at all it must have been perhaps switched with the conditioner i thought no that doesn t appear to be the issue and i don t know what it is but this was a total loss moneywise and i have moved on to another product i don t know what your quality control system is but you might wanna look into this.there are other information for this review, one is this reviewer did purchase it and the other is 4 people think this review is helpful.