this review title is: heating element did not work or digital panel defective so returned have to pay return shipping very disappointed and the content is: heating element did not work nor did digital pad work properly very disappointed item was defective yeti have to pay for return shipping if it was a question of i had changed my mind i have no problem paying returnshipping but this was defective know that if you purchase and return this seller does not pay return shippingcosts on defects.there are other information for this review, one is this reviewer did purchase it and the other is 16 people think this review is helpful.