this review title is: unable to return this item and the content is: this was my mistake when orderingthe hassels returning amazon purchases will make me think it over carefully before ordering again after a hour chat with amazzon the chatter still did not get it clearly had a lack of uderstanding english eventually another customer servivce emailed me most of the problems have been resolvedi still have this helen of troy that i do not want this process of returns has taken over weeks.there are other information for this review, one is this reviewer did purchase it and the other is 0 people think this review is helpful.