this review title is: item great butshipping problems and the content is: the foil and cutter block were exactly as described however amazon shipped me an empty box with another customers packing slip inside customer service had trouble expalining this occurrence and the situation had to be escalated to a customer service supervisor who finally sent me the item i ordered amazon was unable to explain how i received a strangers packing slip for a hydraulic pump sent to me in an empy box at least they corrected the problem with courtesy.there are other information for this review, one is this reviewer did purchase it and the other is 0 people think this review is helpful.