this review title is: shampoo bottle will not open and the content is: i was able to get the conditioner bottle open but not the shampoo the bottles have an interesting opening mechanism you turn the top and squeeze the product out through a mesh hole on the top unfortunately the top on our shampoo bottle is defective and none of us can get it open the conditioner is very nice though it is thick and smooth and detangles well it also smells nice.there are other information for this review, one is this reviewer did not purchase it and the other is 0 people think this review is helpful.