what s changed [SEP] what s changed i am a fairly new customer of your purple products and this was my second order of the shampoo and conditioner for blonde and silver hair i have to say i am totally disappointed because there might have been some type of inconsistency but the shampoo does not lather at all it must have been perhaps switched with the conditioner i thought no that doesn t appear to be the issue and i don t know what it is but this was a total loss moneywise and i have moved on to another product i don t know what your quality control system is but you might wanna look into this