it is okay but not what i was expecting [SEP] this is a tricky review to write when i received the product my initial reaction was what is this the photo on this items page is very misleading the product is not a dark creamy brown looking thing it is basically pale brown colored sugar crystals that is it i contacted the seller with a photos see photos and said there seems to be something missing they assured me as for the packaging thanks for letting me know we will have it modified accordingly this week i am not sure what that means but besides the photo being completely different the description indicates it is oz and it is an organic brown sugar the ingredients do not indicate organic at all and the label on the jar states it is oz so it is not the product i thought i was purchasing i am bothered that the photo was so different than the product i received i honestly thought the cream or oil must have evaporated or somethingthat said my testing of the product has been odd and i am torn about an accurate star rating the first day i wet my arm and took a scoop of the crystals and rubbed them over my arm all of the crystals fell off into the sink within seconds and other than being wet my arm was exactly the same i was thinking that even one star was too generous for a useless product today i gave it another try i scooped the crystals up with my fingers instead of the plastic scoop i did my best to keep them on my arm this time my arm turned pretty pink during this process and i really did not know what to expect i was only able to do this for about seconds before i lost the last of the crystals i rinsed my arm and was impressed by how soft my arm felt however i know you can take salt and product a similar softness by using some oil along with it so i do not knowit softens the skin but at the rate it is been disappearing on me the product will not last long and there is really nothing extraordinary about itnote i was able to purchase this item at a discount for my honest review