tangles galore [SEP] i did not see too many reviewers with the same problem but every time i used this i ended up with horrible tangles the first couple times i turned it off and carefully picked thru hairs one time it took so long that i had to take a break with it on my head to prevent myself from just taking scissors to take care of it i finally just threw it out was not worth the frustration i had another helen of troy one that was similar to this years ago and it was amazing wish i still had that one