one major flaw [SEP] the clip part that holds your hair in place on the wand is way too tight very hard for me to open it wide enough and it pulls and tugs my hair badly as i try to slide it down the strands i have to continually open it a bit then release close open release down the length of the strand instead of sliding it i have never had to return an item from amazon but i am considering it with this one however i am thinking maybe the clamp part will loosen up eventually so may not return because other than that flaw it is fine