this is one of my staples [SEP] i feel like the negative reviewers may have received an expired producti have had no issues with the texture integrity or the smell it smells like a sweet pastry it feels just like lipstick with a bit of sugar mixed in that is alli barely twist it up and do not grind it into my lips i make small back and forth motions all the way around my mouth using all sides of the crayon to get the maximum amount of the grit and then rub my lips togetherif that sounds weird you do not have to do it that way sugar is a natural exfoliant without having to scrub it in because of the glycolic acid it also is a humectant