too much conditioner hair becomes heavy lumpy and waxy after use easy to use [SEP] this is for my wife who has short and thick hair undergo a surgery and is not ready for shower hair wash on her own it is easy to use to be fair to say but after massaging the shampoo conditioners onto her sculps for minutes and turns out her hair is very lumpy feeling very heavy and waxy to the touch she does not feel her hair is cleaned but could be worse than pre wash she got very disappointed that i had to wash off the wax from her hair after a mins wait to see if she would feel better but not