not soft and buttery [SEP] since this is not quite what i was wanting but still usable i have rated it a there is no smell to this product and that is a definite plus for people who are sensitive it is not a creamy mixture but rather like a pliablehardish smoothness if you can imagine that it takes considerably more than a couple of seconds of warming it in your hands to heat melt it enough for a smooth application to the skin i have found that it is the prefect consistency for use with thick spa socks for keeping my feet soft