great product but this company will send a substitute that you do not want [SEP] great product but this company will send a substitute that you do not want my wife has the hair dryer that she loves and she wanted another one i ordered this one for a birthday surprise and they sent a hair curler instead which she did not want or need ruined her surprise but really surprised me because i have ordered from amazon for many years and have always got what i ordered this is the first unwanted substitute and i really do not like it