ouch [SEP] ok i had used one of these in the past and thought i would give it another try i am so tired of plucking chin hairs daily you do need to keep your fingers wet with salt water to get a good charge my problem was that i had to repeat a couple times for the hair to loosen up enough to come out the next day my face was covered with raw open sores in the spots i treated i had the sores for over a week and then pock mark scars i will not be using it again to be fair maybe my skin is more sensitive now i do not remember this problem when i used it before but just beware