my hubby likes his new shaver [SEP] my husband has complained about shaving irritating his skin so when i saw this shaver i ordered one for him here is what he had to say after using it one for each side of my face and one for my neckalthough i have a tough beard i have sensitive skin because of this in recent years i have starting shaving every other day so when i shave my beard is a little bit longer than most mens would normally be the shaver has no problem coping with this it cuts clean with no pulling on the hairs however it begins to have problems with three days of growthi also have a mustache and goatee which has always caused me to use a razor to shave along its edge the same applies when using the cool skin but with less irritation as it is now being done with skin conditioner in place instead of on dry skinthe shaver also comes with a beard trimming device just snap off the triple shave head and replace it with the trimmer conditioner cannot be used when the trimmer is installed the only real fault with the cool skin is this trimmer which frankly is useless it just does not want to cut any hairs but then the one on my old norelco is the same wayi also find the conditioner application button is in a position that i want to place my fingers when using the shaver so occasionally i will get an extra unneeded dose of conditioner a pretty minor issuethe cool skin can also be used in the shower but i have not tried this as i am blind as a bat without my glasses oni find that the results of my shave are the same whether i use my old standard norelco or this new norelco cool skin with one exception there is much less skin irritation with the cool skin i like my new shaver