did not shave close for me [SEP] this unit is well designed quiet feels good in the hand and super easy to clean the shave was comfortable and did not irritate my face the price is quite reasonable unfortunately it did not shave close enough for me if i made many passes i could get a close shave but would find that by i would need to shave again not that my beard is so heavy like all electrics i have used it does a sub par job under the chin and on the neck i have decided to send it back and go back to my braun right now i have used the norelco and then finished with the braun which even with year old blades is much closer and just as fastthis is electric shaver number five for me bought thru amazon i started years ago with a norelco series and was satified for a few years despite changing the blades perhaps my beard got tougher i became dissatisfied with the shave i switched to a braun series which was noticably closer with the exception of the neck which required many passes to shave adequatelythe braun lost it is edge after about a year or two and i decided to try one of the panasonic ultra high speed wet dry units strokes min i got a good deal on a close out unit i liked the build and the wet dry feature and the ease of cleaning but i found that this shaver irritated my skin i went back to the braun and later upgraded to a braun which i bought refurbished without the cleaning unit it does a superior job and next time i upgrade i may buy the unit with the cleaner it needs new blades yearly for best results and it too does not do a great job with on my neck but everything else is excellent