not sure if it was supposed to be so soft [SEP] when i opened this it was not in a bar it was a very soft smooth cream i love the texture and feel it was a hot day so still not sure if the soft melt was from the heat outside waiting for me to come home and bring it in as was expecting a bar that would have to melt this saves me a steplove it and hope to use it in massage treatments scented for individual choicethanks pt for another great shopping experience