works [SEP] ok my best friend has this wand and used it on my hair and i loved it she sent me the link and i purchased it i do not complain much but the button is off set and you can see the lighting clearly where you should not i do not like the position of the on and off button it is easy to turn off while using i did not contact the company i do not have the time it does work fine regardless of the annoying button i think it would be better for long hair i have medium length and it makes it easier to burn yourself because the glove does not come up high enough i would purchase another one but not this one