scissors arrived bent no acknowledgement from seller [SEP] these scissors arrived with bent blades such that the blades scraped against each other with each cut needless to say they made a very poor cut i returned them for my money back and in the process emailed utopia care to tell them about my experience with their product the good news is that i was fully refunded by amazon the bad news is that i received no acknowledgement from utopia care which leads me to believe that they likely will not stand behind their product or service should other buyers ever run into trouble