wrong product sent but [SEP] first i have to say that i was sent the wrong product model which seems to be quite common however i decided to keep the model sent and it has turned out to be more than satisfactory my dentist recommended the oral b electric toothbrush and i can now see why it does a great job and i am impressed when i brush it is just like going to the dentist i will be interested in the comments i get from the dentist on my next visit this particular model came with two types of heads has the second timer feature and dual action heads all in all this is just what the dentist recommended and it has worked as advertised by the way the product i ordered was the excel model and i received the professional