one or the other not both [SEP] i ordered this shampoo and conditioner bundle because i love this brand when i received my package today the only thing i received was the conditioner the shampoo was not even there i called customer service to let them know but since it was supposed to be a bundle there is not much that can be done about it besides getting a refund i am only giving stars because i was expecting both to be in the package not one or the otherthe lady i spoke to said that there is a possibility the shampoo could come at a different day but not sure why since again it was supposed to be a bundle she said that i can wait until monday at to see if i get it or not if not is to reorder againthis is the one and only time i have ever had any issues like this i just hope that when i reorder that i actually get both this time