hair looked and felt bad [SEP] when i received this leave in conditioner i was a bit confused i expected to receive a pump dispenser but when i got the product it was in a jar i have to admit i was a bit disappointed since i do prefer the pump dispenser but oh well just wish they would actually show the real product to be honest the leave in conditioner itself smells fantastic so that is a huge pluswhen you then dip into the jar to get some of the conditioner out it is actually pretty thin and runny which was quite a surprise to me to be honest taking a leave in conditioner out of a jar is a bit of a challenge to be honest doing a pump or two is just so much easier i found that this conditioner left a residue on my hair that i did not care for it also weighed my hair down that just was undesirable as well i for one am not a huge fan of this one and can t recommend this conditioner i just don t like it sadly because my hair just didn t look good nor felt great at least it is not expensive and it may work for others but this just didn t work for me at all