no issues with shipping or the pads but the washing bag is complete junk [SEP] when i received this i made sure to read and follow the directions which said to wash the pads using the included washing bag prior to using them on my face so i put them in the little bag and tossed them in the washing machine when the cycle was done i took them out and the bag was completely falling apart i could not believe it it definitely disappointing because i was excited to take advantage of how simple it is to clean these guess i will have to find another bag elsewhere