smushed bristles [SEP] the issue is that the brush side of both of them i ordered was crushed so about half of the bristles on one and about a third on the other one were all smushed down and even after using them for a while it has not helped them pop back up and stand as that side is supposed to it seems to work just fine more or less but i was hoping that with some use that they would right themselves to be a bit more effective possibly but it hasn t happenedjust something to be mindful of if you order them because it was like that on both of the ones i received