poor quality of applicators and plate [SEP] unfortunately the first thing that happened when i received this product is that the small applicator wand fell apart when i attempted to take the cap off and jewels from the cylinder went everywhere then the gel pads kept shifted and falling out of their place to make matters worse even after trying different polish and watching a few tutorials i couldn t get the designs to transfer from the plate and yes i took the protective film off i tried practicing thicker polish better technique couldn t get it to work skip this and pay a little extra for a better product