most disappointing norelco yet [SEP] i have used norelco products for years and this is the only one that has ever disappointed me it creates skin burn and takes forever to actually shave your beard and i do not even have a tough beard after months the cleaning stand system quit workingi pulled out my old norelco cool skin recharged it and was surprised at how much better of a shave i got with the old razor now i need to find a replacement head for the old one and trash the arcitecnorelco makes great products this is the exception that proves the rule