good but not great [SEP] it is pretty good i am not really sure if it is the best product i have ever used though i needed a new eyelash curler and this gets the job done but you would be fine using a cheeper oneupdateit looks like bella and bear have backed down on the claim that they had made in the past that the pad never needs replacing which makes me wonder if a the quality of the product has gone down or b they have decided to be honest with their buyers also they now include a travel bag for your lash curler which is a nice touch too bad they did not have that when i bought mine last month all that being said i still enjoy using my curler but you still could just as easy get the same results with a cheeper one