threw it out and the company is unethical [SEP] stay away from this unless you want your bathroom covered in charcoal it is exceedingly messy even if you are careful and if any gets on your counter and there is even the smallest of a scratch the charcoal gets in there and it is nearly impossible to get it clean it is really one of the worst products i have ever used i threw it away after usesplus the company tries to bribes for good reviews by offering a free product in exchange for a stellar review i have an email from them that says they will not give me my product because i wrote a bad reviewsupport activewow am minutes ago to mehi therewere sorry but we cant send promo code of your review as it is anegative review on our productthankscustomer support