this is a gommage it is meant to clump form bits apply to dry face massage rinse softness [SEP] this is a gommage the most gentle of all the physical exfoliation out there if you have not tried it i highly recommend i also highly recommend anything by easydew good stuff know that this is meant to clump not supposed to have lather or creaminess i had looked at the ingredients and some of the description and i suspected a gommage the directions on box say to use on wet face and that it will lather it does not there is some clumps but not as much as if it were used on a dry face which is what is expected from a gommage we want glorious clumps for best results use on a clean dry face not a wet face i have tried it both ways definitely use on dry face works but not as good on wet faceso use a generous amount just pat it in all over let it sit a moment then massage it in in gentle circular motion as you do so small clumps will form this is a combination of product and grime and dead skin cells basically a gommage is like an eraser on a pencil and your skin is paper the graphite marks are dirt and dead skin cells the product once applied is like that eraser it is removing those marks what happens when you use an erase you start to see balled up pieces of eraser mixed with the graphite pencil marks that is more or less what is happening here those balled up pieces are a mix of product dirt and cells rinse and carry on with rest of your routine it is a very gentle peel and quite effective but less so when used on wet skin the ingredients just cannot grab the gunk on face as well i am surprised there is such a discrepancy in instructionsinstructions on containerapply desired amount of peeling gel and work into a rich lather by wet handsgently cleanse by massaging thoroughly over face in circles avoiding eye contourrinse off with lukewarm water but the pictures clearly show what is expected balled up bits clumpsso it it may be a matter of terminology language easydew has some wonderful products and this is a good product that i will use maybe a week i love how smooth my skin feels and that it doesnt feel parched afterwardfull ingredientswater glycerin cellulose butylene glycol dipropylene glycol pentylene glycol hexanediol carbomer tromethamine caprylyl glycol polysorbate betaine fragrance parfum disodium edta glycine soja soybean seed extract dipotassium glycyrrhizate alcohol caprylic capric triglyceride hydrogenated lecithin octanediol ethylhexylglycerin sodium stearoyl glutamate ceramide np panthenol theanine milk lipids sodium ascorbyl phosphate glutathione sh oligopeptide capryloyl salicylic acid protease phenoxyethanol