a little intimidating but worked great [SEP] took a little while to figure this unit out and its bigger than i expected think hair dryer sized has a large number of adjustments and a hot cold mode you will need to play with it to get it set for your hair skin color type but once adjusted it worked well easy to remove unwanted hair without any sort of discomfort the unit is a little intimidating but once you get it its a breeze we will see how long theremoval lasts yet to be seen but its worth the effort so far