believe the waring reviews and not the description [SEP] having mixed feelings i fought with writing this review being that i am a beauty industry pro and i usually purchase wholesale from an overseas vendor just for clarification there is a loose wave and a deep loose wave i have woren borh so after unpacking the loose wave bundles were beautiful until i took it out of the net the curl dropped what was even more disappointing was the tangling manageability and how dead dry the ends were testing by lightly medium spraying with water and letting dryi was able to see how much wave curl was left no curl and was puffy bushy very little to no wave usually with loose wave you can wash and go not the case here i also noticed that some bundles lighten faster than the others during the lightening process there was a toxic chemical smell yellow residue and i noticed the hair was really hot to the touch and there was a sizzling sound that made me extremely alarmed i immediately rinsed in luke warm water was afraid to process again so that i could get the potential color want not knowing if the hair was going burn due to how hot the hair was during the first process good thing it is for myself and not a paying client so im fine with the color that i have there is not any unusual shedding even after the lightening process but it is still early to sum things up i do not recommend using this company trust and integrity means a great deal in the business word as a consumer on amazon did read the vendors return policy before placing my order and all of the hair vendors have the same policy but what i cannot understand is how was i supposed to know the hair was not as the vendors description and have the problems that occurred without disturbing the bundles i would have to give a refund if this was for paying client the vendor return policy implies they hold no responsibility for misrepresentation in the description so if once you have disturbed the hair that is it classic case of take your money and run or next smh