will never buy a norelco again [SEP] i never owned a norelco before and have been using panasonic electric razors for quite a while when the panasonic i used for traveling broke recently i decided to give this norelco a shot i returned it because it pulled hair like no other razor ever has even if it cut well it seems that this razor would take times longer to shave with than my panasonic es i wanted to try the norelco because i have heard read they do a good job with neck hairs not mine none of which the norelco seems to want to cut the panasonic is not great either i am returning this product and will never try norelco again