welp it is wax [SEP] came busted open which is not the product fault entirely but perhaps using a thicker plastic might help i just removed it and put it in a bowl for use the product itself is just ok it takes way longer to heat than they say it does cool off very fast perhaps using a warmer would be advised the color is good for seeing where you apply but the performance of the wax is pretty iffy i have used it a few times and it just does not remove the hair that well especially coarse hair i have had better results with those cheap wax strips worst is the smell i am not sure if it is supposed to smell earthy but to me it reeks and lingers on the skin even after washing it is cheap enough to give it a try but do not expect anything amazing