predictably disappointing [SEP] after years of infomercial impulse buying you would think i would learn my lesson i had high hopes for this product the smell was great and i loved the tingling cooling feeling as i let it sit on my hair the recommended amount of time however the problems started when i rinsed it out i noticed right away that my hair felt coarser especially towards the ends then when drying and attempting to style i was disappointed with how dull looking and heavy my hair was over a few different tries i varied the length of time i left it in my hair and how well i rinsed it out but was not satisfied as with many other products stumbled across on late night tv wen promised a result that it failed to deliver it is possible that it might work for hair types other than mine but with my thick shoulder length slightly damaged hair it was simply a waste of money