not impressed [SEP] i ordered this based on recommendation from an eye doctor i follow on youtube i have suffered from dry eye for a few years now and was looking for something to help with that this particular doctor said this helps when added to a daily routine like drops well i m not impressedi started with the recommended heating time of seconds this made the mask too hot and i had to let it cool for a couple of minutes so i incrementally started decreasing the heating time i m down to seconds for it to be warm enough but not too hot to put on my eyesthe recommended time for use is minutes it doesn t retain heat to use for even minutes so i either get a mask that s too hot to apply or not hot enough to produce the therapy it s recommended forwhat a waste of i wouldn t recommend this product to anyone and wish i could get my money back in this economy every dollar counts