this is a company that cares about their clients [SEP] when i opened up the box the tube of mba was right there it is not a jar but a tube that you pump the product out the circular on the inside advises newbies to use one pump all over the face and avoiding the eyes mouth and neck areas you start out twice a week or every three days after two or three weeks the skin adjusts to the usage and you can start using more often they also included a trial size of double major which is great since you will probably have dead skin cells start to flake off