consitency was like bee wax hard product unuseable [SEP] i wanted to like this product based on the reviews but found it to be unusable the cleanser was hard as in encased like a honey comb i had to gouge out small sections to use and even with water could not melt it to blend into skin at first i thought this was due to being cold from shipping but after sitting in my home for days this solid consistency remained i also found little to no exfoliation in the product maybe the enzymes do the exfoliation not sure if i got a tainted product or me expectations are inconsistent