avoid at all costs [SEP] very poorly put together based on the aesthetics reviews and the high price it really seems like a required quality situation there were so many problems from the get go not only did it paul and snag my hair it burned my hair and it would go from barely warm to boiling hot in seconds and back and forth no rhyme or reasoni have tried probably a dozen flatirons and i thought the tourmaline and the great reviews would make this a winner how wrong i was