you never know what is in the bottle [SEP] i give this shampoo two stars only because the first time i liked how my hair felt after using iti purchased the first bottle as a lightning deal i only bought the shampoo i liked how my hair felt after washing it it had a nice fragrance and even though the bottle came broken and the shampoo spilled i used whatever was left in itthe second time i bought this product i bought the conditioner too i was surprised to see that in the second bottle i received clear shampoo with no fragrance at all totally different from the first one but the labels are the exact same with the same ingredients how can a creamy white shampoo with fragrance have the same ingredients as a clear shampoo without any fragrance at alli cannot return this product because i used it already but i am sure i will never buy it again i do not even know which bottle is the real onebefore posting this review i asked other amazon customers and their feedback was inconsistent too some received creamy shampoo some clear shampoo you can see their answers in the product questions and answers section