lovely and a little disappointing [SEP] i would have given this product stars had the promised book been enclosedthe roller balls and everything else came in a very sturdy and wonderfully designed storage boxlove everything about this product except the missing book i would change my review if that ever materializes the promised book came via email thank you it s got some helpful information in it if you re new to oils a very nice addition to the purchasei hope that the other ball applicator works better that the first one i chose to use i will remove this one and try again wowirh maybe the next one will be better maybe it s defective and the others work if it is i will change my review