i would not lie to you [SEP] when i first received the brushes they did not have an order of any kind but i always soak my brushes in warm water and a little shampoo since i like natural hair brushes i had very much shedding on my big brushes the shedding lasted for a while and then stopped but they worked perfect after the shedding stopped not sure if some hairs on the brushes were not placed properly or not the brushes arrived in a good time so i gave it three stars