i have never used one of these before but i [SEP] i have never used one of these before but i figured i would give it a shot in the end i returned it due to a few issues it arrived with th label scratched off from improper packaging from th retailer not amazon the item itself was heavier than expected which makes it somewhat difficult to maneuver through your hair it also gets extremely hot even on the medium low setting you have to be careful not to burn yourself due to the extreme heat it also did not straighten my hair as much as i had expected