overall pleased [SEP] i purchased this unit on a prime day reviews were mixed but i was willing to take a chance at the sale price very happy i did it looks a little less than when flat ironed but i like it that way because it looks more realistic having too much hair makes it look wiggyi immediately washed it let it dry naturally then flat ironed it i am more of a straight hair girl the hair is very soft and took to straightening welli did not experience much shedding a strand here and there it is only been a week and wash so we will see some shedding is always to be expected eventually though with any wig just not crazy shedding i also have not experienced any tangling i am always looking for that especially at the nape area and it has been hot so the wig is winning therethe knots are slightly bleached i just added a little foundation powder and it worked well best part is that the hairline was plucked to perfection that saved me a lot of time in customizingone thing that can be improved is the choppiness of the ombre but it is not the worse thing in the wig worldoverall i am pleased with the unit and will buy another recommended