gold n hot should be ashamed [SEP] i wish i had read the reviews before purchasing this piece of crap from sallysiv wasted a whole day trying to get this stupid thing to heat up and finally realized it is functioning as designedwhich means its designed to barely give off heat even on the high setting dont waste your time or money on this useless product it looks really great but i can use saran wrap and a couple of head coverings to get better performance what makes me even more upset is i paid an extra for an additional warranty and hope i can get it back i will be returning this at my first opportunity and will avoid all gold n hot products in the future