the worst [SEP] i was excited as this looked much cleaner than the hard wax the heating process was slow it does not roll well even at the right temp it takes forever to get it to start rolling on it only breaks the hair off it does not actually remove it after ripping the strip off your skin is left sticky and gross even though the wax says it does notuse hard wax it can be messy but it costs less and works so much better this is simply junk