mostly satisfied has common design flaws [SEP] this is not the model i received i received the version with large compartment on the front as opposed to the pictured compartments i was packing for a job and wanted to use right away so i did not contact seller to see about an exchangeas usual whoever makes stylists bags does not seem to test the spaces with actual tools inside fully loaded as most stylist would use it the right side has a heat resistant pocket for hot tools it fits my flat iron a standard length curling iron mine must be long as it sticks out the top difficult to use with tools still hot as the cords really have no space other than inside this pocket there are envelope slots in the door of this compartment i have tried to fit a brush but it quickly becomes too bulky and difficult to zipper shuti use zucca cases inside the main compartment which work fine i specifically ordered this because it was soft sided but that means when fully loaded it collapses easily and i really watch how i set it up also as i am using it with zucca bags as opposed to the boxes shown getting into just one bag at a time is difficult since they rely on being stacked just so my zucca bags do not protrude out of the compartment but fit snuggly in which again becomes a problem when using the pockets accompanying bags that are in this front door i usually have to lay the bag back to get it zipped close like the s laying on the bed to zipper your pants c it seems sturdy enough the proportions of the backpack aspect are good and i really like the heavy duty top handle time will tell my zucca case started coming apart at the seams after just year hoping this one is better reinforced