it rips your hair out [SEP] buyer beware your hair gets stuck under the plates and you can literally hear your hair ripping as you flat iron it is a hideous product it looks pretty and has a nice grip but that is it it did not get hot enough and you end up with a ton of ripped out hair on the floor and in your sink i have been flat ironing for years and i have thick healthy hair i will not for long with this thing one use and i threw it in the trash do not waste your money i bought mine from a brick and mortar store but tossed out the receipt otherwise i would have returned it