hair tangles way too much color [SEP] i truly believe this hair was used unfortunately i had made an appointment for an install so i could not return it if you notice i have two different colors and the hair is already frizzy right out of the pack the hair tangles alot everyday i am spraying it and adding conditioner i use a silk scarf at night i twist it and spray it still every morning i have to detangle and cut the knots and strands if i am lucky it might last a month i would not recommend getting this hair update as of august the seller and i was in contact regarding this review they wanted to make a wrong right and i do appreciate that not once did they ask me to change my review i must say they are concern about their customers and they have excellent customer service i am very pleased with the end result once i communicated with them directly they deserve stars for their excellent customer service skills thank you very much