received a used machine and it broke after less than months of use [SEP] i received a used machine at the time i thought i will give it a try and see if it works or not it worked amazingly well i was thrilled with the results so i decided to keep it i cleaned and sanitized it completely and i felt it was safe even though it was clearly a used product that i received the box had been opened and retaped there was a bit of nail polish reside left on the little black flexible nail guard that you put your fingers in and the middle light that glows yellow was cracked i was just so gosh darn excited about getting this amazing item that i did not want to go through the hassle of returning and waiting for a new one so it is partly my fault for not returning it well after months of use it just stopped working no heat no lights nothing i am crushed that it no longer works but i am unwilling to purchase another one with the fear it will only last another months i think the product and idea are fantastic and it worked great but the quality control is sorely lacking if you found this review to be helpful at all please take a moment and click the button below to let amazon know thank you so much