horrid but it is a cheap product [SEP] if i could give this zero stars i would i only bought this because of the reviews with pictures clearly the people posting before and after are paid reviews and they used a straightener because this not only does not grab any hair or have any grip but even on a middle heat setting on for max five minutes one of the balls melted i have short hair bob and a slight kink of waves only in the back i am white do not waste your time or money