average product does not glide as smoothly and holder creeks more than other brands [SEP] i have purchased and used a few other jade rollers in the past and the quality of this one is about average or even slightly below packaging was in a simple box with some light foam padding i did return this since even though it was new the jade looked a bit cracked and the roller did not glide as smoothly somewhat bumpy as other jade rollers that i have tried it also made some creeking noises as i rolled it other rollers did not seem to have this problem pricing is a bit high too since you can get the same product at a lesser price with better quality and additional accessories elsewhere