packs not enough missing pieces not full pieces [SEP] fast shipping beautiful hair however i received packs and each pack has a different amount of pieces in it for example one has another pack and one has description says pieces now i have to order another packs again or hope i find at least packs at my local beauty supply store my first time ordering hair from amazon hair does not smell and extremely soft i would give them stars for fast shipping gave stars for hair and leaving out pieces of hair in pack