dried my hair out horribly [SEP] i was excited to try the product please note i bought this through their website the specific type based on professional recommendation this was not an amazon purchase but i cannot review there i noticed i had to use a lot of product and even then my hair looked weird then i was taught that you use a little add water a few times and then rinse under cool well that has turned into a disaster some tangles have been so awful that i had to cut them outi am about to throw out half a really expensive bottle because my hair is dry tangly frizzy some of us do not want or have time to use or products to make our hair look great much less figure out a code to get conditioner in and out of hairi know this product works amazing for several people but if you are a person it does not work for you will know in a few uses do not force the issue on your hair