Review title is Stopped Working Correctly on the 3rd Use [SEP] I fell in love with my chair after the first use.  My muscles were so sore that I had to wait several days to use it a 2nd time.  I had an even better session the 2nd time around.  But the 3rd session killed it.  My favorite setting is the whole body massage setting in manual mode.  It cycles up and down all the way from your neck down to your hips.  On my 3rd use, this setting stopped working properly.  It would either go up to your neck or down to your lower back, and then it would stop there.  That's it.  No "whole" body as the remote control states.  It still works overall, but without that setting I have to constantly manipulate the controls.  That's not relaxing.  The purpose of a massage is total relaxation.  You can't get that if you're playing with the remote control every 20 seconds.