This Review Title is Defective and the content is: I was very excited to get this, but I guess I got a defective product. First of all, the bottle arrived with crusty residue on the bottle.  The serum looks and feels like purple water.  The pump doesn't work, but it doesn't need to because the 'serum' just pours out like water when I tip the bottle.  Much is lost because it just runs between my fingers.  I don't know if the serum works or not because it is just so hard to get it from the bottle to my face.  It looks like a few others had a similar experience, but my situation may be rare. Maybe it was too old and changed consistency.  I would have returned it, but during that particular period I just didn't have the time.<br /><br /> It seems like many others had an entirely different experience, but I would be afraid to order again..There are other information for this review, one is This reviewer did purchase it and the other is 1 people think this review is helpful.