Welp it's wax. [SEP] Came busted open which isn't the product fault entirely but perhaps using a thicker plastic might help. I just removed it and put it in a bowl for use. The product itself is just ok. It takes way longer to heat than they say. It does cool off very fast. Perhaps using a warmer would be advised. The color is good for seeing where you apply but, The performance of the wax is pretty iffy. I've used it a few times and it just doesn't remove the hair that well especially coarse  hair. I've had better results with those cheap wax strips. Worst is the smell. I'm not sure if it's supposed to smell "earthy" But to me it reeks and lingers on the skin even after washing. It's cheap enough to give it a try but don't expect anything amazing.