A Stylist's View: Has defects and is unusable. Bad customer service. [SEP] The straight razor (shavette) I received is far from being professional quality nor could it be an heirloom that can be passed down in the family. It is made from cheap materials and has several defects.<br />The clasp is so thinly made, that it is easily bent just from disengaging it from the spine.  There is a gouge on one spine that goes in on one side and out on the other. And, the razor blade does not stay seated properly once clasped. The wooden scales are not neatly finished. The blades that come with it are not the snap kind. They are full double sided blades, making them more dangerous to have to cut them without getting cut. They are also very thin and cheap. There's no way I can shave a neck, sideburns, facial hair, etc., with this defective razor.<br />I could have overlooked cosmetic issues regarding a razor of this price point. It is the physical defects that hindered its use that are major problems for me.<br />I contacted the seller, but was told that I could keep the defective product, and "we recommend another straight for you, better than that one in your hand", and I was given the asin number, so I could purchase it. This was not only poor Customer Service, but a lack of confidence in this, their own product. If they don't recommend this razor, I certainly don't either. It really could have gone much better.