Great til it started ripping my hair out [SEP] I loved this diffuser til it started catching my hair and pulling it out. I started feeling snags and noticing my curls were losing their shape by the end of drying. Soon every hair drying session was torture and my hair was looking like a mess. I don't use high heat so I can't explain why it suddenly started happening. Went back to my old diffuser and had zero problems. This is going in the trash.