Not impressed [SEP] I ordered this based on recommendation from an eye doctor I follow on YouTube. I have suffered from dry eye for a few years now and was looking for something to help with that. This particular doctor said this helps when added to a daily routine like drops. Well, I’m not impressed.<br /><br />I started with the recommended heating time of 20 seconds. This made the mask too hot and I had to let it cool for a couple of minutes. So I incrementally started decreasing the heating time. I’m down to 15 seconds for it to be warm enough but not too hot to put on my eyes.<br /><br />The recommended time for use is 10-20 minutes. It doesn’t retain heat to use for even 5 minutes. So I either get a mask that’s too hot to apply, or not hot enough to produce the therapy it’s recommended for.<br /><br />What a waste of $25. I wouldn’t recommend this product to anyone and wish I could get my money back. In this economy, every dollar counts.