Defective product [SEP] This moisturizer arrived with a defective pump top dispenser. I tried running it under hot water and still couldn't get it to work. I understand that problems happen from time to time and contacted the seller to kindly inform them of my problem with this item.  No response. I contacted the seller twice more over the next four days to arrange for an exchange and still have never heard one single reply.<br />&#60; Discount provided for evaluation and review