Awful packing! [SEP] I agree with the previous reviewer, the same thing happened to me. I love Aveeno's products, especially their shampoo/conditioner, but the packing was TERRIBLE. I ordered the shampoo, along with a shower caddy, and for WHATEVER reason, the person who packed it decided it would be a good idea to throw both items in a box that was about four times too big, with NO padding whatsoever. You can only imagine the mess that I had whenever I opened the box. The pump is useless and about 1/10 of the bottle leaked all over the inside of the box. It wasn't worth the hassle of attempting to return it for a refund.