Where do I start... [SEP] Where do I start...<br />#1.. Ordered a 23" but received 22"<br />#2.. Scissors appear used seeings how they have little white/blonde hair in them<br />#3.. Brush is missing, the bag it comes in os here but no brush<br />#4.. Head seems either used or beat up at the bottom around the little metal strip..<br />Some would say that isn't a big deal. However this is suppose to be a NEW item. I wouldn't have sent it back if that were the only issue but since it isn't the only issue I figured I'd still mention it bc like I said, it's suppose to be new & i don't expect new items to be dented with the logo worn off..<br /> Returning for full refund & will buy a different set from a different seller...