A Bad Choice [SEP] I purchased this product, expecting it to be decent quality.  It is anything but decent quality.  What you will receive looks NOTHING like the photos.  Mine arrived with zippers that got stuck repeatedly & who wants to struggle with those small pull tabs every time they open the case.  One of the pull tabs was already bent; probably from the previous owner tugging on it.  The worst part is the sloppy workmanship.  The zipper that closes the cooling section where the gel pack goes would not close completely due to extra material on the inside of that section.  The included &#34;Gel Pack&#34; is nothing more than a reinforced plastic bag that likely wouldn't last very long.  Additionally, the entire case was permanently wrinkled - as if a truck was parked on it for days.  The loops where the insulin vials go were too large & didn't hold the vials securely.  It is quite obvious that the photos of the product were taken before the manufacturer had the product made by a cheaper company.<br />As if that weren't bad enough, when I contacted Medicool for a Return Authorization, they directed me to contact the manufacturer to tell them what I didn't like about the product.  When I did contact them, I was connected to an idiot who tried to convince me that there was nothing wrong with the product & I just &#34;changed my mind.&#34;  After I contacted Medicool again & said, &#34;Either give me a refund or I'll dispute the charge with my Credit Card Company,&#34;  they sent me a return label.<br />I suggest you don't do business with a company that doesn't stand behind their products, especially when their products are JUNK.