Took awhile but now I love it! Looking forward to trying more from the brand. [SEP] I had pretty high hopes when purchasing this shampoo, especially after reading all the glowing reviews. Over the past year, I've actively been reducing the number of chemicals in our household and have saved body care for last as I struggle to find things that work as well as mainstream ones. Pretty bummed to say this but I'm adding this to the list of products I've not been a fan of.<br /><br />The good - it smells fantastic and there are far less questionable ingredients in it than most. It does seem to make my hair soft, too.<br />The bad - While soft, it almost gives my hair too much volume or something? (I have fine hair but a lot of it.) Anytime I use it, I end up with all sorts of cowlicks and hair sticking up in odd ways no matter if it's styled or air dried. Thought it was just my hair at first but this only happens when using this shampoo. Finally, the bottle that was sent ended up having some weird manufacturing defect where the top wont stay shut. It now has to sit upside down which is kind of a pain considering the design of the shampoo bottle doesn't easily allow for that. I'm constantly scared it will tip and spill, and this stuff is far too expensive to waste!<br /><br />EDITED: Wanted to return to add that I've recently been using this product consistently and my hair has never felt healthier. Maybe it just took some time for my hair to get used to? Not sure if it's due to this shampoo, the supplements I recently added, or what in particular but I am starting to really love it. Only left one star off for the minor annoyance of product defect. Fingers crossed that won't happen next time.