Very pretty, quality item [SEP] I haven't used it a lot yet so can't speak to reducing puffiness and fine lines but what I can tell you is that this item shipped promptly and is a quality product.  The Jade Roller itself is very pretty and made with quality materials.  It's not flimsy or cheap and I can tell it's made with quality and will last a long time.  It's packaged nicely and arrived in tact without any issue or damage.  I'm pleased with this product.