Excellent customer service, great product!! [SEP] First time purchaser of TCE, product arrived looking used and 99% empty. Zero hassle return with ample time to return, with replacement sent immediately. This product is creamy and feels incredibly soft on the skin. What keeps my rating at a 4 is creasing after a couple hours—which wouldn’t matter for younger skin, or if you have time to touch frequently. It’s otherwise a lovely product!.