Cute Until You Wash It [SEP] First let me say that my comments are about the 4b/4c texture version of this product. I ordered and received this very tightly curled ponytail and I really liked how easily it matched my 4c hair. It's not as full as the picture at all, probably about half the fullness but it's still cute. I wore it for about 4 weeks, using the same products and care I do to my own hair. Again, no problems. I decided to order a 2nd one so that I could wear the pair together and get the fullness I wanted. Meanwhile, I decided to do a full co-wash and this thing became a tangled unmanageable mess! I spent about 2 hours un-matting it and trying to recover it. After it dried it was stretched out, very little curl definition and kind of a mess. So once again I sectioned it, deep conditioned it, and put my normal defining products in it and then that was all she wrote. Completely unsalvageable. I am so disappointed. Now I do have the 2nd one but can only wear the one so I still don't have the fullness I wanted and I pretty much know that once I wash this one that'll probably be the end of it's days. So my suggestion is to use minimal product. Try to do more of a spray wash vs a full-on wash and get as much use out of it as you can.<br /><br />I will mention however that when the 2nd one came it was more of a 3c texture and when I contacted the seller to let them know I needed the tighter curl they sent one out to me super fast and with no hassle so the customer service is good. I do still have the looser curl but I am not currently wearing it so I don't know how that one will wear. From what I understand the 3c version is the one they now send with this listing.