Wrong Length. Check as soon as your park comes in. [SEP] First, awesome hair. Great quality. Soft. Now for the problem. I ordered a 20 inch and what arrived is definitely only a 14. 16 if I stretch. The label on the outside of the bag says 20 inch. This label was placed on top of another one. I’m sure the label underneath said 14. It’s the purposeful deceit for me. That’s the part that won’t let me by from them again. Make sure you check your bag as soon as you get it. I have an event in a couple days w/ no time to make an exchange so I’ll make it work, but I’m upset I paid money for extra length I didn’t get.