About what you'd expect with better than average customer service [SEP] These are pretty much what you'd expect. They aren't as flexible as some. I can't say that I'm overly impressed with the quality, since the ends have popped off a couple of them while I was folding them up. They did go right back on, but it's not the sort of thing you expect the first couple of times you use something.<br />The good news is that there are plenty of them.<br /><br />Edit 1 September 2016<br />Since posting this I have heard from the customer service department with help for the issues I had with the rollers. I wanted to publicly thank them for this. For anyone with questions, don't hesitate to email them. They are really much better than the average out there. To me, that's important.