Hurts [SEP] I'm surprised at the good reviews. Maybe it's just me but the curler has little extended tips that actually hurt the skin when you try to get close to your lashes and it pinches.<br />I wanted this to work because I read you can heat this one with a blow dryer for longer lasting curls because its made of metal.  But alas, I'm re-ordering the plastic Japonesque go curl. Even though they don't last long - I've gone through several - they allow you to get super close to your lash line without pinching and provide a nice curl.<br />FOLLOW UP:  The company is really strange in their customer service response.  The day after I posted my review they publicly posted a great reply on Amazon saying they would be happy to return my money.  They then sent me a private email stating:<br /><br />Rather than just leave such negative feedback simply contacting us and asking that we stop sending emails or even more simply just unsubscribing from Amazons email system would have solved this problem.<br /><br />We are sorry that you feel that 3 simple emails warranted such negative feedback as you left but we do hope that you found our product satisfactory.<br /><br />Have a nice New Year<br /><br />Bella & Bear<br />.....................No I didnt find their product satisfactory as I said in my review.  Very odd - think twice before purchasing from them.  I wish I hadn't<br />What a pain over an eyelash curler