Buyer Beware of Warranty [SEP] My husband wanted to buy me a high quality straightener, so he purchased this two years ago for me. Within the first year, the Plates warped, stopped working correctly, and the warranty covered a replacement. We got it replaced, although we had to pay to ship it there. About 9 months after the new one, it happened again where it stopped working. The company’s warranty program charges $30 s&h, plus you have to ship it back at your own cost. I’m switching to a new brand where a company actually stands behind their product. This warranty is a scam.