FAULTY WHEELS FALL APART [SEP] [[VIDEOID:b46ec45ec73b4ee4bc21bc0642372bef]] I'm 270 lbs and this stool is rated to hold 550 lbs..  I've only had this stool since March 2018 so it has not even been a year.  Just use it around the house inside only.  First the white rubber pads around the wheels split and then fell off, then I have just the black wheels on there now.  It drags and does not hardly roll any longer.  I do love this stool except for that, but I thinks it's crazy to not see if there is another brand that is more dependable and lasts longer.  I'm going to contact company if I can find information on them..<br />Well, I've been trying to contact company about getting replacement wheels, but they do not respond to my emails.  I've sent my invoice of purchase and photos of wheels and have emailed them 4 times!!!  No response.  Don't know what to do at this point.  Very disappointed that this stool is comfortable but falls apart and this company will not do anything to back up their product.  Very Upset!!!