Lovely and a little disappointing [SEP] I would have given this product 5 stars had the promised book been enclosed.<br /><br />The roller balls and everything else came in a very sturdy and wonderfully designed storage box.<br /><br />Love everything about this product except the missing book. I would change my review if that ever materializes. :)<br /><br />Addendum: The promised book came via email. Thank you! It’s got some helpful information in it if you’re new to oils; a very nice addition to the purchase.<br /><br />I hope that the other ball applicator works better that the first one I chose to use :(<br /><br />It sticks. It will not move - I have to force it to move with my finger just to get the oiled side to come to the top so it can be applied. Sort of.<br /><br />Even more upsetting is that the seal between the bottle and the applicator isn’t quite there - it leaks. There was more oil around the rim of the bottle than there ever came off the roller bottle. Application was easy if I used the oil from the leak to apply it. :(<br /><br />I will remove this one and try again wowirh . Maybe the next one will be better. Maybe it’s defective and the others work. If it is, I will change my review.