product is amazing when in with no problems and styled. most a disaster. [SEP] I ordered the first set of LaaVoo hair extensions in April and a friend put them in for me, and loved them. But had a terrible time picking the color , to get it to match my hair. I loved the two tone colors, but unfortunately they wouldn't match at all, and finally picked a solid color, which works well. Also I noticed some matting/tangling after about a month of application and at that time didn't pay that much attention to it as the hair would comb right over the top, soon it was a awful tangled, matted mess in a huge knot across the back of my head! I worked for days trying to untangle the mess, and finally had to cut on it and after working for hours got it pulled out, leaving a patch of short hair. I was relieved it wasn't bald though! Now I check daily for any matting, and if even a small amount , redo them. I rated the newest hair a 3 because I've had 1-2 out of every 10 strands impossible to insert the plastic ring into to re-apply. I do love the hair, and want to try a curled one next time!