Overpriced for quality, quantity [SEP] I’m not convinced this is new. The pencil is about 1.5 inches (3 cm) shorter — a full 20% shorter — than the cardboard box in which it is packaged, which in my experience is unusual. (If it’s not used, it is at least over-packed in terms of box size.) There also was no safety wrapper around the pencil and its cap, which again is usual-and-customary with cosmetic pencils.<br /><br />Apart from that, I’m really glad it’s organic. However, it is not particularly gentle. It should be substantially softer for use near the eye -- "rich and creamy" it certainly is not:  It is so hard, it does not go on easily and barely shows up when applied. It also irritates my eyes more than I expected from something labelled for "sensitive eyes."<br /><br />I really wanted to love this pencil, but I am quite disappointed.