Immediately soothing and caused no redness or irritation [SEP] I have found my skin has become more sensitive in my 40s and with all the additional washing and bathing because of Covid 19.  I'm new to this brand but found this Cica cream to work very well. It immediately cooled and soothed my irritated skin without any greasiness or oiliness. It was quickly absorbed into the skin.  It left my skin feeling much softer, less irritated, soothed. It is something I plan to keep on hand.