No issues with shipping or the pads, but the washing bag is complete junk... [SEP] When I received this, I made sure to read and follow the directions which said to wash the pads using the included washing bag prior to using them on my face. So I put them in the little bag and tossed them in the washing machine. When the cycle was done, I took them out and the bag was completely falling apart. I couldn't believe it it! Definitely disappointing, because I was excited to take advantage of how simple it is to clean these. Guess I'll have to find another bag elsewhere :/