Doubting effect of this product due to package arrival appearance [SEP] I did not like the way this order arrived, the box was very wet and had snow inside. The 2 bottles of lotion were frozen making me very upset it will not work as it should. This is used multiple times throughout the day and am worried it will not work/give the results we are used to making it a big waste of money. Please help as we are out of what we had and need this product!