Tangled mess [SEP] Hair arrived tangled and knotted. Can't seperate strands. I give two stars because I liked the texture, the curl pattern is very close to my natural hair. I'm giving the benefit of the doubt and guess it was damaged in transit. But the company should've packaged it better (shipped bundles in seperate bags) to avoid it clumping. If it wasn't for it being clumped together, I would've loved it.