Nice Dryer...at First. Excellent customer service. [SEP] Another update: Because of You provided excellent customer service and prompt replacement of broken dryer. Fingers crossed, hoping this one lasts longer.<br /><br />Update: Started making rattling sounds and smoking and then quit working after 10 months. Shortest lived hair dryer I’ve ever owned.<br /><br />Works as it should. Nice heat and air options. Comfortable to handle.