Quality Issues [SEP] My second time purchasing was not the best. It was great for less than 2 weeks and the first wash, which was gentle and no harsh chemicals or products was used, the hair was  VERY matted and hard to brush after it dried. The quality there on afterwards slowly declined and I only could wear this 2 weeks worth. My first purchase lasted 3 months, the second lasted less than a month. I can't find customer service email anywhere so unfortunately I had to write a review. Might not purchase from this company again. Was sad but don't want crappy hair.