Review title is Hair Tangles Way Too Much, Color T27 [SEP] I truly believe this hair was used, unfortunately I had made an appointment for an install, so I couldn't return it. If you notice, I have two different colors, and the hair is already frizzy right out of the pack. The hair tangles alot, everyday, I am spraying it, and adding conditioner. I use a silk scarf at night, I twist it, and spray it. Still every morning, I have to detangle and cut the knots, and strands. If I am lucky it might last a month. I wouldn't recommend getting this hair.<br /><br />**Update as of August 24th. The seller and I was in contact regarding this review, they wanted to make a wrong right, and I do appreciate that, not once did they ask me to change my review. I must say they are concern about their customers, and they have excellent customer service. I am very pleased with the end result, once I communicated with them directly. They deserve 10 stars, for their excellent customer service skills. Thank you very much.