Review title is It rips your hair out [SEP] Buyer beware! Your hair gets stuck under the plates and you can literally hear your hair ripping as you flat iron! It is a hideous product. It looks pretty and has a nice grip, but that's it. It didn't get hot enough and you end up with a ton of ripped out hair on the floor and in your sink. I've been flat ironing for years, and I have thick, healthy hair. I won't for long with this thing. One use and I threw it in the trash. Don't waste your money. I bought mine from a brick and mortar store, but tossed out the receipt otherwise I would have returned it.