Review title is Too much conditioner. Hair becomes heavy, lumpy, and waxy after use. Easy to use. [SEP] This is for my wife who has short and thick hair undergo a surgery and is not ready for shower/hair wash on her own. It's easy to use, to be fair to say. But after massaging the shampoo/conditioners onto her sculps for 4 minutes and turns out her hair is very lumpy (feeling very heavy) and waxy to the touch. She doesn't feel her hair is cleaned, but could be worse than pre-wash. She got very disappointed that I had to wash off the "wax" from her hair after a 45 mins wait (to see if she would feel better, but not)