Review title is Complete mess [SEP] [[VIDEOID:595dde610d943d3331cbb88c094a9f32]] This product arrived in a little white box that was all sealed. However, inside it must have not been sealed. I can’t open the jar to investigat, it’s totally sealed / cemented shut from the leaked wax. I do read that you need to remove the cap and seal before you microwave. So that leads me to believe that there’s a faulty seal. Not doing it’s job.