Review title is Very Disappointed [SEP] To begin, I purchase this electric razor because the reviews were good and the price was similar to purchasing replacement HQ9 XL heads for my Norelco electric razor.  I've replaced the heads every year for 11 years and the cutting quality of the heads seem to decrease each year.  So time to try something new.  First thing i notice about this razor is that it is noisier then my Norelco electric razor. Now that has nothing to do with cutting ability but it is a measure of quality. Next, I discovered that you needed to figure out how to remove the protective plastic cover they recommend keeping on the shaver head to protect the blades. For me I kept popping the head until I figured out to remove the cover from the side and not the front where the release button for the head is located.  My Norelco unit does not have a protective cover.  Again, something to deal with but not an issue that would result in me questioning quality. However, after charging the unit for the required 8 hours it was time to give it a try. First notice that it didn't seem to shave any better than my Norelco shaver. In fact after using it for several minutes I did not feel it had cut my beard. Seemed I was feeling the same stubble. I try shaving again and it just didn't seem ti cut any better. In fact I got my Norelco unit out and finished shaving with it. Another thing I notice was that using the new razor did not feel as smooth going over my face as did the Norelco. What I notice was that the Norelco heads sank down into the shaver head which resulted in a large smooth surface for the razor to move across your face.  The new shaver heads sank down the same way but did not result in a large smooth surface area moving across my face like the Norelco.  So at this point I plan to order a new set of HQ9 heads and look into returning the unit.