Review title is Super soft and good quality [SEP] I ordered these because they looked super soft and the details in each bow was beautiful. Received the first batch and they seemed tighter than what I wanted. Before I could contact the seller, they contacted me stating a batch was in circulation that was to tight. They shipped me out a new pair at no cost and even added an extra bow. I really appreciate the customer service. The new bows are beautiful and are super soft on my daughters kinky curly hair.