Review title is TOTAL RIP OFF . THE WORST CUSTOMER SERVICE [SEP] False advertising. There’s nothing NANO about these. The tips are HUGE. They’re 3 to 4 times the size of Bella Donna hair tips. I contacted the seller to ask about how to install and about the beads and was treated so badly I don’t think they should be allowed to sell on Amazon. I’m not kidding when I say I had to send 20 emails back n forth and I never got a straight answer. They said they know nothing about any beads. That’s a quote! I said, well then how do you install? I kept getting the run around. Finally I pointed out they had photos of beads actually on the listing and then they claimed they had a new employee that accidentally put those photos up. They finally admitted you need beads to install and said they would send me some but I never got them. They lied of course. The beads from Bella Donna are too small. All beads on Amazon are too small. I have no idea what to do with these. They strung me along for so long saying “the beads are in the mail”, I can’t return them. so I decided to make a YouTube video for you all! The good reviews must be fake on here. Because I can’t figure out how to install and they won’t help. I mean how do they stay in business? If I was happy I would return again and buy more.  I work in the fashion business! I bought these for a photo shoot so I was looking for cheap. I don’t expect top of the line for the price I paid. But I expect polite helpful people who don’t insult me and I expect help telling me how to install them. That’s not asking too much!<br />Now let’s talk about the “hair”. I’m going to make a video review of this hair they claim is 100% real VIRGIN , but it says not to bleach it. It’s also so straight it looks and feels like doll hair. Why can’t you bleach it if it’s real virgin remy hair??! I have learned about how to test hair to prove on camera if it’s real hair. If you don’t care that it’s real hair then it is pretty. It is very soft and pretty color but it’s unnaturally stick straight and the tips are massively huge. Like a cigarette size.  Thick n huge with wire loops on the end that you can not cut all of the way out. Why????<br />Why not include , with the hair , CLEAR instructions on how to install? This has NO INSTRUCTIONS AT ALL. No beads and you can not buy beads large enough to fit the ends. I think the reason they do not admit the beads is to avoid telling the size of the bead we need because then we would realize how big they are. If you want cigarettes in your hair then maybe you’ll be happy.  It looks weird even in photos. Because I wanted these just for photos they didn’t have to be great. But these are a Total RIP OFF.