Review title is Looks like the item has been used [SEP] I got the item today and was excited to open the package. Upon close inspection, I noticed that the bristles look dull and there are some specks of something on each of them, some of the pink bristles have chipped paint too and when I peeled off the temporary protector on the logo, it revealed slight scratches on the handle. It came with a little manual, just be patient, you might eventually get what the instructions say. Or not.