Review title is Black Charcoal came mostly dried out - no safe seals on jars. [SEP] I was excited to receive and try this product but was upset to notice the lids of the jars were loose inside the box. At first I figured no big deal - I assumed the jars would come with a safety seal. They did not, and so a lot of the product, mainly the black charcoal was dried up, hard and unusable. I'm getting a replacement sent to me but I'm hoping the new one does not also arrive defective. When the replacement arrives, I'll write a review on if I experience the same issue again or write a review after being able to try the product.