Review title is Works [SEP] Ok my best friend has this wand and used it on my hair and I loved it! She sent me the link and I purchased it. I don't complain much but the button is off set and you can see the lighting clearly where you shouldn't. I do not like the position of the on and off button. It's easy to turn off while using. I didn't contact the company. I don't have the time. It does work fine regardless of the annoying button. I think it would be better for long hair. I have medium length and it makes it easier to burn yourself because the glove doesn't come up high enough. I would purchase another one but not this one.