Review title is A Must Have!!! [SEP] I had a slight hiccup with my order, but this company was on top of it! Too notch customer service! I love this! I the roller and the scraper in the freezer. The roller feels great on my face and I really have noticed a difference in the puffiness and bags under my eyes. I was looking for something else besides yet another eye cream or syrup and this was and is perfect!