Review title is A bun maker that requires practice and needs lots of improvements! [SEP] This review will be separated into the following categories: appearance, how it looks in hair and durability, and improvements.<br /><br />The appearance of this donut bun maker is average. You can feel a flimsy wire inside the sponge, which holds the hair in place. The sponge itself looks easy to rip if you really tried to take it apart. I'm not too crazy over the design of this bun maker. I just get this sense of cheapness to this product... it's something that I would find at a small shop being sold much cheaper than how much it's being sold here on Amazon. I rate the appearance 3 out of 5 stars.<br /><br />This product definitely took a lot of time to figure out how to use. I've tried probably 6 or 7 times and my bun still looks pretty bad. I've even tried to do this on someone else and it doesn't look anything like how I want it. I definitely need more practice. I personally think the flimsy wire inside the sponge donut needs serious upgrading. My hair can't be held for long if I had it on for the whole day. It also gets loose whenever I do some physical activities. Another thing, I wish that for the ends of the buns had a hook on each side to hook together... that way I'll know that the bun won't fall apart. Also, whenever I take off the donut bun maker, it always looks twisted (pictured). It takes up few minutes to untwist it, which can be a pain sometimes. I rate how the bun looks and the durability of the bun maker 3 out of 5 stars.<br /><br />This product needs some serious improvements. The wire needs to be stronger, so it can withstand more hair and possibly a stronger material instead of the cheap spongy material they used to make this. I would also recommend providing different colored buns as not all hair colors are black.<br /><br />Overall, I'm giving this product 3 out of 5 stars. This product is cool but difficult to use. You'll need to get a lot of practice trying to use this and sometimes the end results can be different every time... like you might have a really good looking bun one time but when you do it again, it looks terrible. I like consistency and this product doesn't have that. I want a bun maker that is easy to use and is always (somewhat) perfect every time, and this product didn't cut it for me. I'm sticking to twisting my hair around in a bun and using a hairband to keep its shape.<br /><br />REVIEW UPDATE 4/26/2016:<br />I would definitely like to applaud the customer service. They've read my review and have considered my input to improve their product. They reached out to me personally and addressed the cheap sponge material and replaced it with a stronger and thicker type of sponge. They've also upgraded the wire within the sponge, making it much stronger to keep the shape of the bun. Albeit, it's a totally different product and not the same one that is originally sent to me, but I definitely am pleased with their service. I've had many sellers in the past try and ask me to change my reviews or change the number of stars, but this seller is clearly looking for customer satisfaction and I totally respect that. I will be changing my review from 3 stars to 4 stars because of the great customer service and the improvement of material. The product worked better than the original, but I still won't use it on a daily basis.<br /><br />*NOTE: This product was offered to me for free/at a reduced cost in exchange for my honest and unbiased opinion.