Review title is surprised [SEP] I have this a try with a very negative attitude about it.  Wow I was shocked at how well this cleans ears, and how comfortable (dare I say it actually felt pleasant????) it was to use.  It is very soft and gentle on the ears.  Cleans very well and cleaning the tools was a breeze.  Case holds everything secure and keeps it clean and ready for the next session.  I use this once a week and very pleased with this product.  Heck even the mirror in the case is super nice and easy to use.  This is perfect for all ears.