# Groups and Organization

## Types of Groups

Most of us feel comfortable using the word “group” without giving it much thought. Often, we mean different things when using that word. We might say that a group of kids all saw the dog, and it could mean 250 students in a lecture hall or four siblings playing on a front lawn. In everyday use, it can be a generic term, although it carries important clinical and scientific meanings. Moreover, the concept of a group is central to much of how we think about society and human interaction. So how can we hone the meaning more precisely for sociological purposes?

### Defining a Group

The term group is an amorphous one and can refer to a wide variety of gatherings, from just two people (think about a “group project” in school when you partner with another student), a club, a regular gathering of friends, or people who work together or share a hobby. In short, the term refers to any collection of at least two people who interact with some frequency and who share a sense that their identity is somehow aligned with the group. Of course, every time people are gathered, it is not necessarily a group. A rally is usually a one-time event, for instance, and belonging to a political party doesn’t imply interaction with others. People who happen to be in the same place at the same time but who do not interact or share a sense of identity—such as a bunch of people standing in line at Starbucks—are considered an aggregate, or a crowd.
Another example of a nongroup is people who share similar characteristics but are not tied to one another in any way. These people are considered a category, and as an example all children born from approximately 1980–2000 are referred to as “Millennials.” Why are Millennials a category and not a group? Because while some of them may share a sense of identity, they do not, as a whole, interact frequently with each other.
Interestingly, people within an aggregate or category can become a group. During disasters, people in a neighborhood (an aggregate) who did not know each other might become friendly and depend on each other at the local shelter. After the disaster when people go back to simply living near each other, the feeling of cohesiveness may last since they have all shared an experience. They might remain a group, practicing emergency readiness, coordinating supplies for next time, or taking turns caring for neighbors who need extra help.
Similarly, there may be many groups within a single category. Consider teachers, for example. Within this category, groups may exist like teachers’ unions, teachers who coach, or staff members who are involved with the PTA.

### Types of Groups

Sociologist Charles Horton Cooley (1864–1929) suggested that groups can broadly be divided into two categories: primary groups and secondary groups (Cooley 1909). According to Cooley, primary groups play the most critical role in our lives. The primary group is usually fairly small and is made up of individuals who generally engage face-to-face in long-term emotional ways. This group serves emotional needs: expressive functions rather than pragmatic ones. The primary group is usually made up of significant others, those individuals who have the most impact on our socialization. The best example of a primary group is the family.
Secondary groups are often larger and impersonal. They may also be task-focused and time-limited. These groups serve an instrumental function rather than an expressive one, meaning that their role is more goal- or task-oriented than emotional. A classroom or office can be an example of a secondary group.
Neither primary nor secondary groups are bound by strict definitions or set limits. In fact, people can move from one group to another. A group of coworkers, for example, can start as a secondary group, but as the employees work together over the years, they may find common interests and strong ties that transform them into a primary group. As we will discuss in the chapter on Media and Technology, even online networks of people with common interests can sometimes move from secondary to primary group status.

### In-Groups and Out-Groups

One of the ways that groups can be powerful is through inclusion, and its inverse, exclusion. The feeling that we belong in an elite or select group is a heady one, while the feeling of not being allowed in, or of being in competition with a group, can be motivating in a different way. Sociologist William Sumner (1840–1910) developed the concepts of in-group and out-group to explain this phenomenon (Sumner 1906). In short, an in-group is the group that an individual feels she belongs to, and she believes it to be an integral part of who she is. An out-group, conversely, is a group someone doesn’t belong to; often we may feel disdain or competition in relationship to an out-group. Sports teams, unions, and sororities are examples of in-groups and out-groups. Primary groups consist of both in-groups and out-groups, as do secondary groups.
While group affiliations can be neutral or positive, the concept of in-groups and out-groups can also explain some negative human behavior, such as white supremacist movements. By defining others as “not like us” and inferior, in-groups can end up practicing ethnocentrism, racism, sexism, ageism, and heterosexism—manners of judging others negatively based on their culture, race, sex, age, or sexuality.
Often, in-groups can form within a secondary group. For instance, a workplace can have cliques of people, from senior executives who play golf together, to engineers who write code together, to young singles who socialize after hours. While these in-groups might show favoritism and affinity for other in-group members, the overall organization may be unable or unwilling to acknowledge it. Therefore, it pays to be wary of the politics of in-groups, since members may exclude others as a form of gaining status within the group.

### Reference Groups

A reference group is a group that people compare themselves to—it provides a standard of measurement. In U.S. society, peer groups are common reference groups. Kids and adults pay attention to what their peers wear, what music they like, what they do with their free time—and they compare themselves to what they see. Most people have more than one reference group, so a middle school boy might look not just at his classmates but also at his older brother’s friends and see a different set of norms. And he might observe the behaviors of his favorite athletes for yet another point of reference.
Some other examples of reference groups can be one’s cultural center, workplace, family gathering, and even parents. Often, reference groups convey competing messages. For instance, on television and in movies, young adults often have wonderful apartments and cars and lively social lives despite not holding a job. In music videos, young women might dance and sing in a sexually aggressive way that suggests experience beyond their years. At all ages, we use reference groups to help guide our behavior and establish our social norms. So how important is it to surround yourself with positive reference groups? You may not recognize a reference group, but it still influences the way you act. Identifying your reference groups can help you understand the source of the social identities you aspire to or want to distance yourself from.

### Summary

Groups largely define how we think of ourselves. There are two main types of groups: primary and secondary. As the names suggest, the primary group is the long-term, complex one. People use groups as standards of comparison to define themselves—both who they are and who they are not. Sometimes groups can be used to exclude people or as a tool that strengthens prejudice.

### Section Quiz


### Short Answer


### Further Research

For more information about cyberbullying causes and statistics, check out this website on cyberbullying research.

### References

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Cyberbullying Research Center. n.d. Retrieved November 30, 2011 (http://www.cyberbullying.us).
Hinduja, Sameer. 2018. "Bullying, Cyberbullying, and Suicide Among US Youth: Our Updated Research Findings." Cyberbullying Research Center, https://cyberbullying.org/bullying-cyberbullying-suicide-among-us-youth.
Hinduja, Sameer, and Justin W. Patchin.2019. “Summary of Our Cyberbullying Research (2007-2019).” Cyberbullying Research Center, https://cyberbullying.org/summary-of-our-cyberbullying-research/. Retrieved February 14, 2021
Hinduja, S. & Patchin, J. W. (2020). Bullying, Cyberbullying, and Sexual Orientation/Gender Identity. Cyberbullying Re- search Center (cyberbullying.org).
John, Ann. “Self-Harm, Suicidal Behaviours, and Cyberbullying in Children and Young People: Systematic Review.” Journal of Medical Internet Research. https://www.jmir.org/2018/4/e129/
Khandaroo, Stacy T. 2010. “Phoebe Prince Case a ‘Watershed’ in Fight Against School Bullying.” Christian Science Monitor, April 1. Retrieved February 10, 2012 (http://www.csmonitor.com/USA/Education/2010/0401/Phoebe-Prince-case-a-watershed-in-fight-against-school-bullying).
Occupy Wall Street. Retrieved November 27, 2011. (http://occupywallst.org/about/).
Schwartz, Mattathias. 2011. “Pre-Occupied: The Origins and Future of Occupy Wall St.” New Yorker Magazine, November 28.
Sumner, William. 1959 [1906]. Folkways. New York: Dover.
“Times Topics: Occupy Wall Street.” New York Times. 2011. Retrieved February 10, 2012 (http://topics.nytimes.com/top/reference/timestopics/organizations/o/occupy_wall_street/index.html?scp=1-spot&sq=occupy%20wall%20street&st=cse).
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