Ungazibona kanjani futhi uzisuse kanjani izinkulumo ezingamanga ozibona ezindabeni nasezinkundleni zokuxhumana?
Qiniseka ukuthi uhlola umthombo walokho okuqukethwe - funa izinhlangano zezindaba ezaziwayo ezihlonishwayo ezweni noma emhlabeni wonke. Gwema imithombo ongakaze uyizwe (ngisho noma ibonakala iyiqiniso) futhi uma ungabaza, funa ukwaziswa mayelana nokuthi leyo ncwadi ingeyobani. Kungase kube inhlangano exhaswa uhulumeni noma elinye iqembu elenza inkulumo-ze ukuze lithuthukise injongo ethile. Kubalulekile futhi ukuya emthonjeni oyinhloko lapho kungenzeka khona. Lokhu kusho ukuthi uma i-athikili icaphuna umuntu/inkampani/uhulumeni/enye inhlangano, hlola iwebhusayithi yaleyo nhlangano noma okuphakelayo kwezokuxhumana ukuze ubone ukuthi ungaluhlola yini ulwazi ngokuzimela. Ngezinye izikhathi, inkulumo-ze ingenza izingcaphuno noma izinsolo futhi ukuqinisekisa ngokwakho kungembula amanga nokwaziswa okuyiphutha.