Ikf-i isalan n haratan win asistan alwaq wa id isassaɣra tikite tan tadhilt
1) Isuj wen ijja daɣ ahinzazaɣ n intaj meɣ war n imos intaj 2) A fal eqqal a eɣnan iddikud n azzaman wa daɣ eɣna 3) Ma təssanaɣ as imutiyan dak əganen fal-ak meɣ fal tartit-nak dǎɣ samando as adobatnen adigriwan dǎɣ aśahat wen. Chund amutti n software d tijittawen meɣ imutiyan n edey Imuttiyan daɣ tartit n awadim 4) A fal alwazab i asistan #3 eqqal war eha ach-ak, allaɣat i ad isilmad fal akayad 5) afahamat as awen eqqal a idas awadim iyyan, awadim ilan addinat ajjotnen meɣ awadim fuk Dǎɣ iyad əmikan, afahamat afal awen eqal ayfan fal iyandǎɣ əšiɣil ən amitkal, ajotnen əšiɣilan ən amitkal meɣ dak əšiɣilan ən amitkal 6) afaham n samal n muchakil 7) afaham n almaɣna n alxidmat Chund awa ijjan daɣ financial impact meɣ delivery impact (SLA) n muchakil wen 8) afahamat as ille afor daɣ workaround tan i asidu n asidu meɣ arhan RCA s alxidmat toɣadat