Afissar awa eqqal Business Process Mapping d awa s axdaman
Context:Karti tan n tamatikwayt n alxidmat tijjat fal almaɣna n awa tijja taɣuche, wi azzukken, awa s ilzam ti ad eqqil tamatikwayt n alxidmat d immik wa s addobat musnat n anajax n alxidmat  Ittus wa maqqoran n business process mapping amos axadam n taggayen i ad ikrichan assahat Karti tan meɣ diagram n tamatikwayt n alxidmat raqqosnen tolas ijjan s data ijjan i tagayen n ajjama ad araman a fal addobat iji n efes i tamatikwayt tan amarad meɣ war addobat  Karti tan n tamatikwayt n alxidmat tijja ittus tolas idhal s eket d asiwid n ittus wen id ittus tan n taggayt fuk i ad ikfu as timitikwayen tin fuk oɣad nat alqim tan d tudabat tan taggayt  International Organization for Standardization meɣ ISO 9001:2015 idhal s tazujicht n tamatikwayt i awikkal n ta-ite Eqal assohen ye ajaraw ən alməɣna was hak ašəɣəl ertay ad ašəɣəlan iyad dǎɣ tartit ad alməɣna was assəmətuyan assuhu ye amukən ən tayəte.
Business Process Mapping eqqal afissar n edag n timachɣulen n taɣuche ti ikfanen tinfa Karti tan tijjach nat s alxidmat n isuj win akayad s dumu tan n ich-ikil i asukni n titbaqqa Mapping ehay akarach n timachɣulen, timašɣulen tin timachɣulen, sistem tan d alxidmaten axdam nen i axadam n timachɣulen d intaj tan d intaj tan n timachɣulen Karti tan n tamatikwayt alwaqqan iyyad taj in daɣ cross functional workshops s facilitator idlajan alxidmaten tijja Subject Matter Experts (SMEs) Alxidmaten ti oharnen n process mapping eha: * tamatikwayt * alkad n tigdaht * Asimutiy n tamatikwayt n alxidmat * almaɣna tan