Hlobo luni lomsebenzi abantu abathengisa kahle abawenzayo?
Abathengisi abahle baqala ngokwakha ubuhlobo obuhle ngokubuza imibuzo futhi bathole izinto ezibakhangayo. Khona-ke, babuza imibuzo yokuhlola. Abaqali ukwethula umkhiqizo kuze kube yilapho sebeqedile ukuthola futhi bathola isikhala sokulalela kumakhasimende abo. Lapho benikeza imibuzo yokuhlola ngokuvamile basebenzisa i-SPIN. S imele imibuzo ephathelene nesimo, P imele imibuzo eyinkinga, I imele imibuzo ephathelene nokuhileleka, N imele imibuzo edingekayo. Lapho bekhuluma ngemikhiqizo yabo bahlale bekhuluma ngokuthi le mikhiqizo ixazulula kanjani izinkinga zamakhasimende. Bakhuluma ngo-"Wena" noma igama lekhasimende kaningi ukuze ikhasimende licabange ukuthi lingashintsha kanjani ngalowo mkhiqizo.