Yiziphi izindlela zokuziphatha ezingezona ezokuziphatha ezweni lezinkampani? Nikeza isibonelo.
I-Boeing 737 Max   I-Boeing iyinkampani yamazwe amaningi yaseMelika ekhiqiza izindiza, imishini yezempi, ama-rocket, ama-missile, nemishini yezokuxhumana. Izindiza zeBoeing 737 ziyizindiza ezithandwa kakhulu emhlabeni. NgoMashi 2019 nangoDisemba 2020, izindiza ze-Boeing 737 Max eziphethwe yi-Ethiopian ne-LION Air zaphahlazeka, zavala izindiza ze-737 Max. Lezi zenzakalo zabangela inkinga eBoeing.  Inkinga ye-Boeing 737 Max iyisibonelo esivelele sokuziphatha okungekho emthethweni okwenziwa yinhlangano nendlela ukuziphatha okungekho emthethweni okuholela ngayo ngokushesha kokunye emzamweni wokufihla okwangaphambili.  Ukungaboni okushukunyisiwe  Ubumpofu obushukunyisiwe kwakuyisizathu sokuqala sabantu abahileleke ekwakhiweni kwendiza i-737 Max. Kwaqala ngomshayeli wezindiza oyisikhulu esihlola ubuchwepheshe beBoeing, uDavid Forkner, owabona ngokuphindaphindiwe ukuziphatha okungajwayelekile kwezindiza i-MCAS (Maneuvering Characteristics Augmentation System). Naphezu kwe-MCAS eyihlazo, kamuva uDavid wanxusa i-FAA (Federal Aviation Authority) ukuba isuse i-MCAS okukhulunywa ngayo encwadini yeziyalezo ye-737 Max. Abaphathi beBoeing behluleka ukubheka uDavid Forkner nezinye iziphambeko futhi bakhetha ukungazi lutho.  Ukungaboni okuqondile  Ngokufanayo, kuningi okungqubuzana ne-FAA. Ezinyangeni ngaphambi kokuphahlazeka kwezindiza ezimbili, iBoeing yayikwazi ngalezi zinkinga futhi yabambezela ukuhanjiswa kwedatha yendiza ku-FAA. Naphezu kwezixwayiso ze-FAA, iBoeing yakwazi ukuphunyuka ngokushesha. Ukungaboni ngeso lengqondo kwe-FAA kwanezela ukulimala kule nkinga.  Ukuthambekela okusheshayo  I-Boeing yayisemthambekeni oshelelayo, futhi umjikelezo owehlayo waqhubeka lapho uDavid Forkner ecela i-FAA ukuba isuse okushiwo yi-MCAS encwadini yeziyalezo zezindiza. Omunye umshayeli wendiza, uGustavsson, wathi uDavid Forkner wamgcina engazi lutho.  Ukuqagela ngokweqile imiphumela  Sekukonke, iBoeing yayingazi ngalolu sizi olwalusondela futhi, kuzo zonke izigaba, yayibeka ngokweqile imiphumela yokuthatha indiza emgqeni wokukhiqiza nokuyithola i-FAA.  Izincomo  Abaphathi beBoeing kumelwe basebenzise izinqubo eziqeda ukungqubuzana kwezintshisekelo. Isibonelo, lapho uDavid Forkner ebamba ukuziphatha okungajwayelekile kwe-MCAS, inqubo eqinile yokubamba idatha yokuhlola kanye nedatha kufanele ishicilelwe ebhodini lokuphatha ukuxazulula noma yikuphi ukungqubuzana kwezintshisekelo.  Ngokufanayo, ngokuthengiselana nokuxhumana okuhlobene ne-FAA, ibhodi yokuphatha kufanele ibheke ukuthi ngabe ukuthengiselana kungakhuthaza ukuziphatha okungafanele yini futhi kuthathe ubunikazi bemiphumela.  Ibhodi lezokuphatha leBoeing kumele lihlale liqaphele ukwephulwa kwemithetho yokuziphatha okuncane futhi likhulume ngakho ngokushesha. Kumelwe ihlole izinqumo "ezinhle" kanye "nezimbi" ngemiphumela yazo yokuziphatha.