Chaza ukuthi "ukusebenza ekhaya" kunomphumela onjani. Nikeza amaqiniso asekela amaphuzu akho.
Kulezi zinsuku, "kumnandi" ukuba umuntu osebenza ngezobuchwepheshe. Imisebenzi inezinzuzo, kuhlanganise namakamelo okulala nokudla kwasemini kwamahhala. Osomabhizinisi abadumile, njengoMark Cuban, bakhuluma ngendlela abafunda ngayo ukubhala amakhodi. Emuva ngasekupheleni kwawo-1990 lapho ngiqala ukukhokhelwa ukubhala ikhodi, lokhu kwakungeyona indaba. Ngangivame ukuzithola ngisemakamelweni angenamafasitela, ezindlini ezingaphansi komhlaba noma emagumbini ashubisa umnkantsha asebenza ngamaseva ngilwa nedatha noma ngibhala ikhodi. Nokho, kusukela ekuqaleni komsebenzi wami, abaphathi bami baqinisekisa ukuthi ngangithola isenzo sangempela: lapho imisebenzi yebhizinisi enezela inani lenzeka khona. Ngahamba izitezi zefektri e-Prestolite e-Ann Arbor ukuze ngibone ukuthi uhlelo lwe-ERP engangifaka kulo ikhodi yohlelo lwadlala kanjani indima ekuhlanganeni kwe-IT nabantu abasebenza nemishini nezingxenye ukukhiqiza imikhiqizo eqediwe. Lapho ngisebenzela i-Superior Consultant Holdings Corporation kaRichard Helppie, phakathi kwemisebenzi yokuhlela, ngangilandela unjiniyela wezimboni owayesiza ekwakheni kabusha ukwakheka komzimba woMnyango Wezimo Eziphuthumayo (ED); sabuka ukuhamba kodokotela, iziguli nabahlengikazi. Sabuza imibuzo enjengokuthi: <unk>kungani odokotela bengasebenzisi iziteshi ezenzelwe ukuthatha amanothi futhi kunalokho behamba emagcekeni amabili ukuthatha amanothi abo emahhovisi angenalutho?<unk>; kwavela ukuthi isiteshi sokuthatha amanothi enhliziyweni ye-ED kwakuyindawo lapho odokotela babechayeka khona ezinhlotsheni eziningi zomsindo nezinye iziphazamiso.  Ukuba umhleli wezinhlelo omuhle kwakuhlobene kakhulu nokuqonda ukwakheka kwesofthiwe, ama-API, njll... Kodwa ukuba umhleli wezinhlelo ongcono kwakusho ukuqonda izwe lapho isofthiwe yayisetshenziswa khona.  I-F-150 yeFord Motor Company iye yaba iloli elithengiswa kakhulu eMelika iminyaka engu-46 ilandelana. Ukubuka umkhiqizo ophelile ngamehlo akho akukuvezi neze ukuyinkimbinkimbi okumangalisayo kokuthengiselana okuhilelekile ekuwuletheni ekuphileni. Ukuze ube nombono ongcono ngokuhlangana kwe-F-150's supply chain ibe umkhiqizo wayo ophelile, ungahamba ngezinyawo emgwaqweni ogibele ngaphezu komugqa wokuhlanganisa njengengxenye yeFord Rouge Factory Tour. Umphakathi ungahamba uzungeze isitshalo futhi uhambe ngenhla kwengxenye enkulu yenqubo yokuhlanganisa. Ungabona i-Kanban isebenza njengoba izisebenzi zikhipha izingxenye emathinini futhi zenza umsebenzi wazo okhethekile esinyathelweni somugqa oqhubekayo, kuyilapho imibukiso engaphezulu isiza ekuhleleni ukuvuselelwa. Ungathola umuzwa wokugeleza okulungiselelwe kwabantu, amarobhothi nezingxenye. Futhi, mhlawumbe, uma ubheka eduze, uzobona amathuba okuthuthuka kule nqubo, ezinyathelweni zokuphepha, noma ezindaweni lapho ukuzenzakalela kungakabi khona. Cabangela ukuthi ungawabona yini amathuba anjalo ngokubheka amashadi namagrafu...  U-Alan Mulally wayengumdlali womzimba ngokomfanekiso nangokoqobo (okungenani ngesikhathi sakhe e-University of Kansas). Ngemva kokuthatha izintambo njengo-CEO we-Ford ngo-2006, waduma ngokuguqula isiko elinemikhakha ehlukene egxilile eyayivimbela ukuxhumana, ukubika, ukusebenza kahle kanye nokusheshisa enkathini entsha yekhwalithi, ukusebenza kahle kanye nokwenza izinto ezintsha. Njengoba ayengunjiniyela oqeqeshiwe, akazange athembele kuphela emashadini, emaqinisweni nasezinombolweni ukuze aqhube ushintsho enhlanganweni. Wasebenzisa amehlo akhe futhi waqinisekisa ukuthi abaholi babona imisebenzi yenkampani ngendlela ethile, ehlelekile. Ngokwesibonelo, wakha ukwethembana ngokwenza izinto obala ngokusebenzisa amathuluzi abonakalayo alula (njengokubekwa kwemibala yesimo).  Ngesinye isikhathi uMulally waletha abaholi bezigaba ndawonye ekamelweni lenkomfa ukuze babheke inqwaba yezinduku zezinduku zezimoto namaloli ahlukahlukene akhiqizwa iFord. Izinduku zezinsiza zonke zazibukeka zihlukile. Babevela kubahlinzeki abahlukene, benziwe ngezinto ezihlukile, benamanani ahlukahlukene, futhi benabasebenzi abahlukene bangaphakathi abazinikele endimeni yabo ekuhlinzekweni nasekuhlanganisweni. Akazange athumele i-spreadsheet nge-e-mail ukuze aveze iphuzu lakhe. Wacela ithimba labaholi ukuba libuke izinduku ezisetafuleni futhi wafuna ukuba baqonde ukuthi "lolu hlobo lokwehluka kuyabiza kodwa akubalulekile kubathengi".  UMulally wenza izivivinyo zokuhlela nezokusebenza, eqala ngenkampani engenamsebenzi, futhi wagcina ebizwa ngokuthi "uMsindisi kaFord". UMulally wayeqonda amandla okubona nokubonisa.  Ngawo-1970, iJapane yashukumisa izwe lezimoto ngokukhiqiza ngobuningi izimoto ezisezingeni eliphakeme, ezonga uphethiloli ngamanani ancintisana kakhulu. Indlela kaToyota yagcina isisakazeke kuyo yonke imboni, futhi inkulumo entsha (nendlela yokucabanga) yafika naseDetroit, inamagama anjengokuthi Kaizen, Kanban, nelithi Genchi Genbutsu. I-Gemba Walk yafika ezimbonini zezimoto nakwezinye izimboni, njenge-Overhead Door kanye nasesikhungweni sokugoma i-COVID-19 esibhedlela i-Mount Morningside eNew York City. <unk>Ukuhunyushwa kwegama negama kwegama elithi Gemba (現場) lithi "indawo yangempela" futhi kwezamabhizinisi libhekisela endaweni yangempela lapho kudalwa khona inani, njengasemabhizinisini.<unk> Lawa mathuluzi awawona umuthi omangalisayo; ucwaningo lweHarvard Business Review lwathola ukuthi i-MBWA (<unk>management by walking around<unk>) yehlisa ukusebenza, ngokwesilinganiso, esibhedlela.  Ngasebenzisa izici zeGemba Walk ukuze ngisize ekwakheni uhlelo lwesofthiwe lwabachwepheshe baselabhorethri enkulu kazwelonke. Lapho i-CDC idinga usizo lokulandelela izinhlobo ze-SARS-Cov-2 (<unk>Coronavirus<unk>) kulo lonke elase-USA, ngasiza ekwakheni uhlelo olwenza ochwepheshe baselabhorethri bakwazi ukukhetha kahle futhi bahambise amasampula afanele ngenqubo yokulandelela ufuzo, okuyisinyathelo esiza ngemuva kokuhlolwa kwe-COVID PCR. Ngaya elabhorethri, ngabuka ochwepheshe, ngabuka ukugeleza kwabantu nezinto zaselabhorethri futhi ngakhuluma nabantu abahilelekile kule nqubo. Ngakwazi ukubona (nokulinganisa) izici zenqubo engangibelwe ukuzenzekelayo. Ngabona izinto engangingeke ngikwazi ukuzibona ngezingcingo noma nge-e-mail.  Abasebenza ngesoftware (abathuthukisi, abaklami, abaklami, onjiniyela be-UX nabanikazi bemikhiqizo) baqhubeka nokwakha nokwenza ngcono izinhlelo zamarobhothi, imigqa yokuhlanganisa, amalebhu, ukuhanjiswa kwempahla, izindawo zokugcina izimpahla, izakhiwo zemikhumbi, nezinye izimboni. <unk> Ukuthuthukiswa kwesofthiwe ye-Agile kuyindlela evamile (futhi inezimpande ezithile ezixhumene nezindlela zokukhiqiza eziphefumulelwe yiToyota). I-Agile yenza kube lula ukuxhumana okuvamile, okuhlelekile, kodwa umnikazi womkhiqizo uvame ukusebenza njengommeli wabathintekayo bebhizinisi. Angase axhumane nama-slide, imidwebo nezindaba zamakhasimende. Kodwa-ke, njengoba uchungechunge lwamanani ludluliselwa ngamaqembu ahlukahlukene (umnikazi womkhiqizo, umakhi, njll.), uchungechunge lwamanani wangempela (ukuthi umugqa wokuhlanganisa ubukeka kanjani empeleni uma usebenza ngokugcwele) ungagcotshwa futhi uphazamiseke.  Abaphathi nabaphathi abaphezulu baqaphe ngokucophelela isimo se-Work from Home (WFH). I-U.S. Census Bureau ilandelela izitayela ze-WFH. Izazi zezemfundo zihlaziya i-WFH. Abaphathi abadumile bayashintshashintsha ku-WFH. Ukukhiqiza kuyabuzwa. Kodwa, ingabe sibuza umbuzo ofanele? Ungakwazi yini ukugijima futhi uhambe?  Kusobala ukuthi ochwepheshe be-IT nabangewona ama-IT bakhetha i-WFH... Ngakho-ke izinkampani zisengozini: ukuphoqelela umsebenzi wasehhovisi noma ukuthola indlela ephakathi. I-AP Moller <unk> Maersk, <unk> inkampani ehlanganisa izinto zokuhamba nezokuthutha <unk>, ibala imisebenzi evulekile kuwebhusayithi yayo. Uma ubheka imisebenzi yabo ye-IT, uzothola kunzima ukubona ukushiwo kwe- "Remote" noma i- "Work from Home". Futhi uzobona nezikhala, njengalesi esithi Lead Software Engineer esivulekile kusukela ngoMeyi 2022.  I-startup okuthiwa i-Gemba inethemba lokuxazulula le nkinga ngokusebenzisa i-Virtual Reality (VR). Isihloko se-Global Newswire sikaJanuwari, 2023 sichaza indaba yemvelaphi ye-Gemba: i-Gemba yakhula enkampanini yokuqeqesha abaphathi i-Leadership Network, eyasungulwa ngo-2013 yi-CEO uNathan Robinson kanye noSihlalo uVictor Lewis. Ngokusebenzisana kwayo nezinkampani ezinkulu zomhlaba wonke ezifana neToyota, Tesla, Google, BMW neAmazon, abaphathi abaphezulu abavela ezinkampanini ezingekho emncintiswaneni bakwazile ukuvakashela izimboni nezikhungo zabo ezihamba phambili ukuze babone izindlela ezinhle kakhulu ezisebenza njengengxenye ye-masterclass ye-Gemba ephezulu.<unk>  Sizobona ukuthi ubuchwepheshe buzovumela yini ochwepheshe abanjengami ukuba baqhubeke nokusebenza begqoke amaphijama ngenkathi bethola izinzuzo zokuhamba ngeGemba. Phakathi naleso sikhathi, abaphathi nabaphathi abaphezulu bangase bafune ukucabangela ukuhlela ukuhamba kweGemba endaweni. Kodwa ungakhohlwa ukuletha ukudla kwasemini okunomsoco, ukubhucungwa izinyawo, nokunye ukudla okumnandi.