UPolly, owesifazane oneminyaka engu-51 ubudala, uvakashela indawo yakho yokuzivocavoca. Akajabule ngomzimba wakhe futhi usabela ochungechungeni lwezikhangiso ezisetshenziswa isikhungo senu ukuheha abantu abanesithakazelo ekulahlekelweni isisindo. Yiziphi izindlela ezintsha zokuziphatha nemikhuba angayithatha ukuze alawule isisindo sakhe ngendlela engcono kakhulu?
Ingase igxile ekuziphatheni okusha okuthathu: ukulungisa isimo sengqondo, ukubeka phambili ukuvumelana, nokulawula imizwelo. Okokuqala, angamukela isimo sengqondo esisha ngempilo nokufaneleka; esikhundleni sokucabanga ngokuzivocavoca njengomsebenzi onzima futhi ongathandeki, angaqala ukubheka ukuzivocavoca kwakhe ngendlela eyakhayo. Kunokuba afune ukufeza imigomo engenakwenzeka, angaqala ngokuncane futhi agxile ekuqhubekeni, athole imisebenzi elula nejabulisayo kuye (njengokuhambahamba nenja). Ekugcineni, ngenxa yokuthi abantu bathambekele ekuphazamiseni ukudla kwabo okuhle noma izinhlelo zabo zokuvivinya umzimba ngenxa yezenzakalo ezicindezelayo, udinga ukuba abe nesiyalo esingokomzwelo, aqaphele izimo ezicindezelayo futhi aqiniseke ukuthi akenzi nje ngenxa yokucindezeleka.