Yimaphi amakhono abalulekile adingekayo ekukhulumisaneni?
Ukukhulumisana okuphumelelayo kuwumkhuba wokushintshana ngemibono, imicabango, imibono, ulwazi, nemininingwane ukuze umyalezo wamukelwe futhi uqondwe ngokucacile nangenjongo. Lapho sikhulumisana ngokuphumelelayo, bobabili umthumeli nomamukeli bazizwa benelisekile. Ikhono elibaluleke kakhulu elidingekayo ukulalela phakathi nengxoxo. Amanye amakhono ahlanganisa ukuthobeka nokuqonda imibono yabanye. Ukukhulumisana okuphumelelayo kudinga nokuba usize abanye ukuba baqonde ngezindlela ezilula ngangokunokwenzeka amaphuzu akho nemibono lapho umamukeli kufanele azizwe enelisekile khona.