Once i got the wrong order when i paid 600$ for my television. WHAT?
It was bad and ontop of it they refused to admit their mistake
user
Oh no, what happened?
assistant
placed an order online and the appliance place didnt have it, so they gave me something else without telling me
user
Oh, that's odd! I'm sorry they didn't tell you what was going on. 
assistant
Thanks for hearing me out. I filed a complaint at the council. I hope they listen
user
No problem! I hope so too. Good luck with that!
assistant