I had a package delivered to the property management office recently. It was quite a large package and I couldn't carry it. Without saying a word, one of the maintenance men took it to my apartment for me. Is that service or is that service?!
Sometimes I'm just surprised and amazed at the kindness of others. Recently, one of the maintenance men in our complex delivered a package to me, without my saying anything!
user
Wow!  What was in the package?
assistant
It was a carpet/upholstery cleaner and is quite heavy. I'm disabled, so wouldn't have been able to carry it. They don't normally do deliveries, so I thought that was really nice of him to do that.
user
That was really nice!  What a wonderful surprise!  This act of kindness helps to restore my faith in humanity.
assistant
The service they provide is so considerate and thoughtful. I'd probably move out of the complex if it wasn't for the staff!
user