inputs.text: buggy slow non existant costumer service - got e reader christmas present back 2010 first liked never e reader excited get one 2 months started develop bugs first sd slot broke everytime synced would either try sync everything ever deleted back onto ` completing sync would tell delete books free disc space wouldnt synced bought started slow tremendously would take 4 seconds turn page would not connect wifi signal decent signal strength 4th gen ipod touch got 2011 would connect fine without asking everytime password house 35mbps wifi connection blazing fast e reader wouldnt recognize signal allso looked box came instruction manual find doesnt one box print one print instructions look find no troubleshooting instructions anywhere called one costumer service numbers sends guy india 45 minutes tells wrong number hangs call sharper image number find disconnected go kobo bookscom person contact customer service line tells literati isnt kobo product cant help meall e reader ton bugs stupidly slow absolutely no costumer service get gift ask return get kindle instead