inputs.text: refurb doa 2nd refurb ok - actually bought one ebay \\open box\\ item not refurbished \\used like new\\ worked great except one potentially fatal flaw white screen death wsod whenever put player hold song playing adn left hold long enough screen go dark id get blank white screen brought hold annoying inconvenient though \\hold\\ function wasnt 100 necessary usage reasonably easy fix put back hold let go dark pull hold within 3 seconds supposedly theres hardware issue common players causes white screen due loose connection somewhere although doesnt entirely make sense case screen dark powered course yet always powered started perfectly guess specific \\hold\\ mechanism anyway shouldve counted blessings loved player despite flaw screen nice bright colorful menus easy enough sound fantastic im paid rock critic job listen music thought player sounded far superior others ive tried ive heard flaw worsen time though returned ebay purchase citing wsod reason promptly purchased creativecertified refurb amazon figured since common issue zens products odds decent unit would returned due wsod refurbishing work might well specifically addressed associated loose connection refurbished unit would therefore considerably less likely get white screen death plus cheaper reviews seem overwhelmingly positive could lose logic flawless unfortunately wsod theory yet tested refurb received basically doa purchased 923 received today 929 happy speed delivery neat sturdy packaging immaculate appearance unit plugged usb left charging several hours per instructions unit absorbed charge first blue powerindicator light started flash screen came life pc recognized activated drivers left alone nourish charging icon indicated fully charged proceeded drag drop bunch albums mp3 format started transfer hit snag either one file unsupported maybe refused copy file also playing time pc dont know opted skip track continue transfer froze pc told program wasnt responding canceled tranfer unplugged unit zens screen frozen wouldnt power used safety pin hit \\reset\\ button screen went black wouldnt power back wondering maybe battery issue plugged back onto usb cord pc no longer recognized wasnt charging anything black comes snazzy gadgets great deals however im unabashed glutton punishment ive gotten return forms amazon mail back tomorrow since amazon didnt give option requesting replacement also already went ahead purchased yet another refurb creative amazon im giving \\refurb vs wsod\\ theory one chance ill let know happens update 1015 2nd refurb holding quite nicely no complaints far long keeps working ill stand little player solid choice dies might even consider getting yet another find right deal