inputs.text: updated review - purchased samsung 16g p3 mp3 another distributor received thurs 82809 chance download music sat 83009 software issue 1 hour phone tech support told mail back samsung samsungs \\repair\\ company recieved unit 922009 today 9252009 no repaired unit replacehement unit took 2 weeks thehem finally agree replace unit never even assesed technician 92309 told samsung not issue refund another 7 14 days receive new unit late receive refund distributor purchased unit even receive new one reseaching samsung since happened find not alone happening us canada uk please consider purchasing another company lest problehem may never get anything money spent least go online find happened others updatei owned samsung ypp3jcb 8 gb mp3 player almost 2 years awesome little player battery life still good sound quality awesome weather listening thru earbuds surround sound speakers barring initial issues would purchase