inputs.text: amazed find company nowadays said would - purchased 51\\ big screen lcd tv august 2008 hsn purchased 4 year squaretrade warranty seperately online last month 3 12 months left warranty picture went tv filed claim online within hours received email repair center would call within 3 days wait next day repair center call since im pretty comfortable around electronics repair center tech ran questions decided sounded like video board gone bad going order part would take 23 days arrive two days later part received call schedule home repair visit repair tech came careful handling tv weighed 110 lbsand putting pad protect tv table laid take back service replaced video board didnt fix problem talking someone shop thought might \\microfuse another board\\ would see ordering boardthat night got email squaretrade saying tv considered unrepairable due cost needed parts going refund purchase price via check receive next 57 days refunding full 1980 purchase price no deductions repair visit video board received refund check 4 days filing claim also choose refund paid paypal account via amazon gift card instead check wantoverall great experience contact squaretrade via simple online claim took care everything else kept date timely emails bought 2 squaretrade warranties smaller less expensive electronic items glad almost 2000 claim handled little effort part