inputs.text: hey wait - hey wanted highlight things product quite people given bad rap got product downloaded 250 mp3 songs onto player using itunesto convert mp3 itunes go top lefthand corner click preferences general tab bit says insert cd go right click import settings change top dropdown box whatever mp3 encoder finally click ok close box ok get second box right click song want convert scroll list find create mp3 version itunes create 2nd file bottom copy mp3 versioni no problems regarding files playing skip first second files whatever reason sound quality exactly computer mp3to charge player found power switch otherwise player sit charging screen not actually anything battery disconnected used player couple hours run time still getting used interface bit strange fact use menu button go forward playpause button go backward watching video listening music listening radio recording silver button lead volume controlin conclusion little player lots little features play around player get dont judge fast one person bad experience found customer support fast helpful even though communication bit confusingupdate62615 ive player since february no longer get computer recognize player tried multiple usb ports another computer 3 different cables device still charges however still functions note not shut device holding playpause button first months simply sliding switch may cause pain