inputs.text: buyer beware reseller - order unit early august received week later worked fine 2 months receiver failed unit not cheappriceand certainly provided reliable service longer 2 months asked refundsince amazon reseller kokkiai directed reseller kokkia requested send unit back unit received delivered brown padded envelope consisted receiver helmet speakers white folded paper instructions nothing else kokkia received return unit responded saying half items missing namely usb charger ear budssince not receive missing items could not return items unit received apparently tampered not shipped no way knowing event kokkia would replace receiver indicated shipped since not received replacement yet anybodys guess receive actually get replacementnot knowing kokkia actually shipped original items say package pilfered somewhere transit never know however kokkia obviously concerned profit line customer service not buying anything else sell would suggest prospective buyers wary ordering company buyer aware warned