inputs.text: problehems 2 weeks problehem still not solved - fup post tried suggestions get problehem resolved ehemail not returm phone calls tehy finally asked send back ten days ago never gotten back todo not bother call thehem not return callsi bought read great reviews beforehand lot trouble equipment states soon open box must get software updates trying get eventually hooked via ethernet thinking wifi might problehems systehem not complete software updates tried 20 time load always fails ehemailed customer service reply wifi likely weak sent link buy new wifi systehem told thehem trying download direct ethernet connectionthey must getting lot problehem calls response time long answer got generic not address problehem inquired aboutbe careful buy