inputs.text: not buy - purchased itehem upgrade previous mp3 player thought going great itehem since touch screen built camera micro sd slot getting home plugging add music found would play songs loaded directly player not sd card even formatted player process multiple times still would not combine sd music player also camera hard get work properly instruction book comes hard understand not offer trouble shooting instructions shows icons screen not stand mean screen push hard get work went website get customer support itehem says \\coming soon\\ way get help call long distance number not toll free send ehemail chose take itehem back purchase different one somewhere else please not buy itehem waste money