inputs.text: took gamble not - relied xantrex trace inverters past bad experiences lower quality inverterchargers little nervous ordering product little way reviews brand experience unit exceeded expectations performs better previous units find 3000 w inverter charger though description states 100a unit actually provides 65a charge well built 60 mppt solar controller good pass price unit extremely solid appears well manufactured complaints would unit shipped specification sheet not full manual easily remedied contacting zodore not yet put mppt controller use plan tackling solar array next inverter charger functions device working well update 2162015 alright well something seems good true inverter worked really well approximately one week boat hooked deep cycle 12 volt battery week steady use wrote review posted review tried run inverter function generator appropriately noted power switched shore power mode despite steady meter reading 115120 volts continued cycle back forth inverter mode shore power mode gave turned returning shore found no longer charged not work inverter would pass ac power shore contacted zodore available skype china initially happy seemed willing help asked take number pictures videos try things get unit working explained control board must failed willing ship new one well refund 100 time inconvenience performing repair put board no difference still nonfunctional anything ac passthrough take pictures try tests end several weeks frustrating back forth frequently wait customer service person speak technician get back questions requests picturesvideos well time zone differences told felt unit needed returned point starting get angry no inverter no charger weeks frustration agreed cross ship new unit try fix things asap insisted return 100 refund given unfortunately desperate get working returned money shipped back unit despite promising cross ship decided not send anything contacted received back say thought could fix seemed damaged shipping repaired unit would damaged angry lied said threatened reverse charges file bad review relented sent new one received today hooked directly battery without connecting leads turning came inverter mode seconds made loud humming noise turned inverter function became quiet stated seeing 129 v battery 0 v ac correct despite checking battery leads powering back getting loud hum would not supply power ac output leads went skype started type messages customer service agent immediately went away mode not answered typing inverter alarmed made loud pop started smoke notby means electrical engineer however work lot electronics fair amount electrical wiring circuit board repair hook units not rocket science two units fail one virtually doa unbelievable never much trouble inverter charger owned several years certainly never one blow start smoking merely connecting 12 v battery customer service friendly not honest fast frustrating dealing overseas 10 weeks making purchase still nothing show lot wasted time mounting frustration unpleasant smell ozone smoking invertercharger update 32715 last update despite rocky ordeal zodore continued good communication refunded unit well return shipping im still customs fees 53 honestly surprised company willing completely stand product even time still issued full refund well shipping vendors days seem use excuse leave customers high dry didnt seems like reviewer unit working well quite time maybe got couple lemons although happy zodore willing stand behind product not personally try