inputs.text: careful - want preface review saying fan cambridge soundworks owned two systems prior ordering one one refurbished not zero problems either generally recommend cambridge soundworks products high quality affordable audio solutions unfortunately luck ran ordered 720 christmas got refurbished one may issue item arrived defective took two days emails phone calls figure supposed send return took close another 4 weeks get replacement hound follow along way became quite literally worst online buying experience ever problem specifically model dock radio ship different sources radio comes amazon dock comes creative cambridge soundworks said amazon handle return amazon correctly said cambridge soundworks handle return people amazon great deal eventually get ok support cambridge soundworks took multiple emails phone calls 3 hours worth whole ordeal return process got bogged several times cambridge soundworks frequent hounding caught several missteps told process helping cambridge soundworks define flaws system perhaps theyve corrected issues dont think would venture find actual radio good basing rating radio would go four stars simple design attractive sound quality average richer bass would nice theyre good smaller unit price im not sure many better options however cambridge soundworks return policy model poor would urge anyone buy different model