inputs.text: poor sound quality no volume control overall cheap feeling - highlight device hilariously bad voice instructions letting know device ready paired translation rough first really impressed speaker playing around using days wish kept packaging would going back amazon main issue distorting music turn volume using iphone try play something itunes spotify full volume quality poor cannot stand speaker completely fine lower volumes barely louder iphone ipad speaker tried pairing different devices issue every time spend little invest better speaker one useless update contacted manufacturer state may defective product asking send replacehement customer service experience positive like proactive update information update 2 new device works well loudest setting overall pretty solid device great customer service maybe first dud