inputs.text: great customer service company great product - great seller idealpoint really cares keeping satisfied customers paid standard postage seller went way send express mail received item next day unfortunately post office not take good care delivery seller packaging damaged caused concern product wrote seller explain happened seller could not nicer promptly resolve matter product new trent imp880 exactly looking running new trent imp880 first charge cycle recharged iphone 4 near zero charge three times using new trent imp880 external battery pack full charge 4 bars started new trent still 3 bars 75 left full three charges iphone 4 impressive unit encased nice enclosure relatively lightweight look much capacity get weekend went play two rounds golf using iphone 4s golf gps real power hog luckily new trent imp880 not would lost gps middle round golf since also keep golf score application would lost score also middle round really like product traveling new york city weekend daughter two friends concerned cell phones not run low batteries would concern become separated new trent imp880 comes adapters every cellphone market also charge 2 cell phones time case new trent imp880 us really takes pressure new trent imp880 not charging cell phones devices like ipad also running device extended periods time saw manufactures web site new trent imp880 allow watch listen 40 hours nonstop full length movies would really great long flight camping trip family friends better yet run two devices time based see far confident new trent imp880 meet exceed specifications released manufacturer since want keep new trent imp880 never run low batteries iphone 4 going go local store purchase small padded camera case belt clip hold new trent imp880 accessories come highly recommend product highly recommend seller idealpoint