inputs.text: complete junk dont buy - would avoid thing like plague using apple products user friendly thing nightmare first one bought needed return kept freezing second one likely refurbished unit wont connect pc wanted add pdf file kobo cant called kobo support guy noisy room thick accent couldnt hearunderstand saying advised try usb cords shouldnt cord unit came work next idea turn guy expert didnt work told factory reset told follow prompts set kobo let sync account started setup selected language next page told go kobosetupcom setup register minutes download desktop software device used wifi able set sync via wifi not anymore downloaded software plugged kobo voila nothing pc program synced books pc wouldnt recognize kobo stuck page says go kobosetupcom setup register go back select language skip setup leave kobo completely blank unusable tech phone wasnt sure needed get supervisor call back next 48h bs wasnt outside return policy window thing would going back kobo would never see another nickel mine favor buy quality product reputable company kobo poor support poor quality control poor product