inputs.text: fraudulant renewal process - subscribed one year used 3 weeks sailing cruise not use not contacted 169 renewal fee say sent ehemail yet no confirmation thehem charge appeared ex statehement year later called right away get refund spot wanted prorate bill services rendered no service rendered talking supervisor not help bad company ex said handle dispute refund money fraudulent no service ehempty subscription fee not sure not try unsubscribe cruise found difficult forgot reheminds companies like sirus radio force phone call verbal confrontation csr stop service not use service