inputs.text: inconsistent quality terrible customer service - ihome company produced best user interface design worst quality control products customer service ever encounteredthe latest purchase ihome ia91 model end august came performed expected iphone 4s however merely 1 month one speakers failed produce sound even using fm radio auxiliary input device really par quality assurance process ihomethe worse handing customer service left email web site received no response two weeks website mentioned huge email volume ie lots customer complaints asked customer contacting tech support use toll free number instead called several times every time phone rang two minutes without response ihome not even courtesy installing annoying automated answering systemdesign not everything premium price selling cooler boombox many things much better ihome