inputs.text: not let first impression fool - first received mp3 player hated despised loathed could not wait send back write review made sure no one else ever bought found owners manual practically worthless getting work joke sent ehemail directed manual thinking would never hear thehem answer would written someone barely understood english changed still find users manual worthless customer service received manufacturer 5 star way must available 247 answers concerns quick thorough written someone definitely understands english wonderful deal unit sounds incredible much better ipod something watch forunless using windows 98 computer ignore disk comes player plug usb port player automatically install driver software copying music slow patient touch sensitivity low plan using stylus comes earbuds came player not work told sent replacehement company ever write comprehensive owners manual include quick setup sheet doubt could built player quick enough meet dehemand highly recommend player buy one plan communicating manufacture ehemail awhile not disappointed