inputs.text: excellent product customer service - product clear crisp sound makes whole world difference playing music movies applications 1st gen ipod touch 2nd gen ipod touch might built speakers sound quality product blows away anything 2nd gen produce design excellent allows diverse range settings flip speakers leave thehem playing back ability stand ipod vertically horizontally thickness basically equivalent two ipods stacked top not bad considering nice speakers mention issue concerning product heating back turning actually issue gets amazing customer service ehemailed thehem issue got back fast sent another unit immediately also included follow ehemail make sure new unit working fine new unit also heated fully charged heat went away not issue since time notified thehem second one heating already sent two mail one personally tested included shipping return labels old ones absolutely no cost trouble case need new one deeply impressed service well product no need carry around portable speakers anymore things simply attached ipod thanks cyanics