inputs.text: avoid cost - run not walk device reader works fine sony synch software \\reader pc\\ abomination sony tech support product owned reader 7 months consistently produced errors \\internal server error 40322 413\\ helpful device plugged pc times hangs crashes spent hours phone tech support trying resolve problehem no avail let one sonys tech support people rehemote pc fix problehem could not fix process trying wiped book 40 hours notes highlights cross references etc prepared class yesterday spent several hours sony tech support trying solve sync problehem rehemove books sony \\reader pc\\ library plugged reader back wiped books including notes highlights etc reader totally without warning action part no \\you delete want continue\\ message well hundred hours work drain called tech support morning could say \\i apologize work not recoverable\\ literally worst product experience ever hadcheck \\reader pc horrible application\\ sony forum cannot find google go sonycom support forum footer page scroll \\reader digital book\\ reader library software reader pc horrible application sure wish would found bought ereader