inputs.text: great sound comfort questionable designquality - pros great sound comfort many different sized earbud options awesome lightweight wellcons returnexchange first two pairs first pair two uses cord cover frayed wire inside starting protruding got worse three weeks requested replacement sure follow guidelines specifically stated order get refundexchange second pair one earbuds didnt work sound came one earbud tried headphones numerous devices issue definitely earbuds third pair received early march lasted midsept recently sound right earbud no longer works appears theres short near connection remotemic never use 67 months use overallgiven reviews ive read experience im going try surge mini see wire issues resolved without reflective cable think thats design flaw item