inputs.text: pathetic bluetooth - nice unit good sound easy menu navigation concur review unit extremely bright night without much ability dim nice unit dont need bluetooth telephone dont care cant fixed problem bluetooth microphone achilles heel unit terrible start unit one week old talking anyone bluetooth telephone barely hear sound extremely tinny bad virtually every word unintelligible unit professionally installed mike put near rear view mirror case unit sealed multiple callsemails kenwood service center tech support serious questions whether people know tech support 1 said firmware patch fix problem knew problem didnt fix earlier bought frys large turnover merchandise wasnt shelf long tech support 2 said didnt firmware model talk customer service customer service person 1 said \\if\\ firmware upgrades ship unit back factory service center repair not service center would see repair possible customer service 2 said since new return dealer tried get ship new unit fix wont much trouble returning unit frys going buy different brand poor customer service clinched deal different manufacturer