inputs.text: bad product bad customer service - daughter bought literati ereader mothers day month early set got reading right page turn quit working 56 pushes called customer service told happening 2nd day use evidently common cs told software issue told would put list send another one nothing ever happened called 5 times finally cs rep told would send box send back received box sent literati back believe took 212 weeks receive another oneused charged battery stated set guess within 2 hours battery already low want go thru no ive definitely bad product bad customer service thoughtful gift daughter sooo disappointed advice dont waste money