inputs.text: im going pack send back amazon responsibly practices like ship back - got review yet support first trouble connecting devise entered address provided took website instantly greeted live person online told problem 1 simple question asked phone number tech support person call right back cautious side id anyway less 1 minute later received call couldnt understand clearly almost instantly sent give permission take computer find problem complied moved around screen told hacked 25 thousand times well brand new laptop 3 security systems hesitant believe showed addresses keep mind still hasent got 1 question fix extender half hour proceeds show netgears protection plans tries sell 300 per year one told buy 99 dollar one service never got hooking range finder point thought bogus hacked unhooked everything turned computers network went online checked real netgear practice blog blog scam scam top im going pack send back amazon responsibly practices like ship back go elsewhere different brand frikin nightmare caused lot grief time