inputs.text: little jehem55 excellent quality - must start saying person gave fantastic little gadget 15 must not contacted creative website asked thehem deal problehem bought creative neeon last summer pleased purchase came no problehems throughout time crashed twice like computer crashing contacted creative website got reply within 24 hours gave easy step step guide solve problehem also told download latest firmware website mp3 player keep date solved problehem would give creative 55 customer service would also give creative zen neeon 55 ease use sound quality storage music sound quality amazing record wma store tracks rather mp3 mode honest not notice difference sound quality also change sound selecting rock pop classical etc quick easy use pleased little creative zen neeon dinky light chose not put sticker accessories front looks better without thehem shiny piano black cover front colour choice back different screen colours zen microfs screen plain boring creative zen micro apple ipod creative zen neeon honest not regret choice one bit55