inputs.text: improved h720 - got years satisfied user h720 models immediate predecessor biggest improvement voice prompts especially battery level no longer take unit look color led press volume buttons voice tells comfortable h720 maybe much forget times unit paired easily samsung phone everything else works wellnow caveats not arrive motorola retail packaging didnt arrive bulk packaging either appears seller put item nice plastic generic clamshell better plastic bag feedback sellers product indicate holographic tab missing earpiece earpiece set left ear not right indicated manual holographic tag motorolabranded charger however putting together price unit received probably not new retail maybe return refurb packaged well works great im satisfied