inputs.text: hesitant give two stars edit 4 stars - ordered product twice times never received confirmation ehemail properly set warranty device purchased 1000 open box tv multiple calls customer service ehemails course two months caused give hope setting correctly hope either tv not break square trade really steps still honors fact bought twice refunded first oneedit 41813 not long receiving feedback tiffany contacted resolved issue warranty instated even offered longer term thank thehem help wish would not taken bad review issue resolved think something wrong particular itehem though itehem systehem not seehem get along well warranty manually entered thehem instead automatically working