inputs.text: absolutely not buy device - owned creative products generally happy muvo using five years soundblaster audigy cards machines home portable media center bad effort creative several reasons 1 nice screen play wma files album art art displays however mp3s album art forget tried get creatives help got nowhere 2 mp3 files not play get message \\the item missing damaged see portable media center help computer\\ 3 mp3s play weird glitches first ten seconds sounds like pieces file skipped high speed repeatable file problem always glitches places creative no help 4 periodically machine forgets internal speaker pull headphones jack hear nothing reset device poof speaker works 5 though pmc expensive 500 20gb device play windows media video files creative never released update buggy software checking creative web site year half since got player birthday present wife not put anything since 2004 released half dozen updates muvo firmware player nothing pmc apple updates ipods cant creative update expensive clunker 6 creative not help problem 60 days unless either buy support option pay 13 halfhour call tell check web site information dont even admit problems faqs know aware problems read peoples complaints player pretend problems dont exist one comment player ergonomics strange rocker switch left works menu system cannot use skip track track playing something rocker switch right not \\wheel\\ type rocker though circular no \\up\\ \\down\\ though would trivial use volume would reduced number switches cost product special button escape menu system could got rid every button right exactly functionality maybe needed box big enough hold battery hard drive decided fill space buttons preset buttons top unit press hold one \\bookmark\\ song video pressing button later return content never use feature fail understand four song videos available pressing one button useful maybe need theme music enter room video ipod smaller archos players play kinds formatted video virtually every player universe display album art mp3 playing no reason ever consider buying player surprised creative still selling