inputs.text: product support sucks - product fine nice little cdmp3 receiver sounds pretty good generally like pioneer productsworked 10 months disc drive stopped turning well happen1 year parts labor warranty take care thatnow starts fun part call pioneer customer support wait 20 min nice lady tells since not shipped directly amazon not support call distributor supplied amazon waited 10 min told bought pioneer warranty call back pioneer 27 min wait nice man tells yes covered gives nearest authorized repair center 100 miles away thank call dennys electronics nice man tells not anymore not quite tell got number pioneer tells idiots therecall pioneer phone option locate authorized repair shops dial zip code responds provide nearest 3 shops searches finally says none zero zip 2 12 hours saga next option call pioneer call choose option 1 want buy something option thinking usually pick faster buying wrong get value business estimated 15 min wait message know means 25 minand hang write review denny got right