inputs.text: falls flat - product disappointing interface seems like rushed production meet deadline useability suffered greatly lure big screen lifetime free map function 9020tlm thats not enough offset dismal performance first one took back costco exchanged thought theres no way way supposed work sadly though new model purchased may 2011 roadmate 1440 bought two years earlier much better product even smaller screen used new 9020 navigate seattle denver stopping two campgrounds enroute first camp farewell bend oregon put 30 miles wrong bad scene im towing camp trailer trying get turned around narrow road middle nowhere wife starting freak actually began hear banjo music fortunately remembered older roadmate 1440 stowed camper dug got straight lifetime maps function takes effort get right connect computer first time asks want store dont click model number says 9020 youll never get free updates manually change read 9020tlm work shouldnt way lets see else battery life dismal cant charge via usb charge using auto cigarette lighter cord car doesnt cig lighter port youre boned pathetic manual doesnt cover much anything useful world not enter destination lat long tell lat long destination also cant go way stupid though finally got free map update work maps dont seem updated new street opened almost two years ago near home still doesnt show map though brand new map august 2011 sad product save cashhome still doesnt show map though brand new map august 2011 sad product save cash