inputs.text: case good magellan explorist worst - two times tried get magellan support hold 45 minutes first time second time hold 60 mintues support office closed 800 pm est time no one going answer support terrible without question lets talk product two month old magellan explorist 500 died first lost basehemap pain replace pull battery replace batter reboot unit go reformat mode copy basehemap back unit life good week cuts requiring battery pulled reset turn unit back times days finally died stuck broken gps no support think last magellan