inputs.text: buyer beware company less stellar products repairreturn policies - bought camera dec 13 showed january put service towards end january worked great month began shut refused turn obviously defective sent email directly directed slip paper comes unit sent basic troubleshooting steps followed precisely still didnt workso requested refund told outside 30 day window refunds imagine set way expect camera work 30 days received email directly back woman sent said would work getting refund didnt want another camera one fixed email sent directly not amazons system refused honor even though email offered forward likely send slip camera saying contact directly issues always contact amazoncomi didnt want 145 spent camera spent another 25 shipped camera back china took 3 months show mailing way requested point without camera paid 4 monthsthey sent email saying fixed needed pay yet return shipping back would another 10 way supposed pay 10 basically purchase another item sells 10 let know didnt really want item paying return shipping camera sounding sketchy yet contacted amazon working get resolved filing az guarantee claim couldnt window opportunity expired one employees file meabout week claim approved still 25 spent ship camera back chinabottom line another reviewer posted also worst experience amazon ever least could help get resolved eprance never buy another thing quality product case substandard returnrepair process absolutely ridiculous especially dealing 30 day windows