inputs.text: great bang buck deal refurbished unit - since product description refurbished unit not details list expediency using cl short creative labs unboxing package arrives a3 amazon box inside package padding creative labs branded box front creative labs box sticker lists contents states \\creative certified refurbished\\ 90day limited hardware warranty inside cl box found following items mp3 player sealed bubble wrap another layer wrapping usb cable earphones sealed inside smaller box inside cl box installation cd standard cd size quickstart leaflet warranty refurbished products paper paper instructions download manual different languages cheapskate tip remove player carefully bubblewrap use cutter carefully slice one piece sticky tape holds closed use bubble wrap poor mans protector case safety longterm storage probably not good idea store nonventilated bubble wrapper regular use connecting computer computer shows 18gb storage available plug not surprise fyi cant use player docked connected computer via usb cable even computer not anything appears come almost fully charged plugged battery level high finished charging quickly playing video videos buy amazon video unbox include price mobile version program addition full size tried free \\making national parks\\ among others play straight no need conversions conversions painfully slow cpuintensive computer not surprise fast forward starts slow little bit picks momentum cover lot ground quickly bookmarks zen 10 bookmarks audio files music file ideally suited audio podcasts audio books handy feature cannot bookmark things sdsdhc card 2gb onboard memory music fans beware 2gb onboard memory cannot play music files sorted filename old trick \\01 song1\\ \\02 song2\\ etc not work needs id3 tags play songs proper album order however workaround put mp3 files sdsdhc memory card using computer eg windows explorer files named \\01 song1\\ \\02 song2\\ play order sdsdhc card not cool playback features zencast downloaded one zencast make podcast using included zencast program computer downloaded transferred played zen without problems fm tuner using cheap lineout speaker fm radio autoscan find fm radio stations reasonable sound level internets say inbox headphones also serve antenna havent tested microphone recording quick test microphone quiet room recording playback good clear enough podcasts quickly locate podcasts \\music\\ area player selecting \\genre\\ \\podcast\\ sdsdhc memory card memory card slides way device dont worry bumping things falling number features eg bookmarks browsing dont work using memory card used 4gb ocz sdhc card no problems half full quick start leaflet translation fail one sections otherwise englishspeaking \\quick start\\ leaflet actually written french rest english ironically section titled french \\important read carefully\\ covers translating paraphrasing things like dont play driving dont break ears loud volume warnings sort user interface user interface fluid easy pick without reading leaflet user manual organic user interface dont actually think use annoyances reach end main menu scroll wont roll beginning start scroll menus however rollover overall impressions dont musical ear cant really make strong comments audio quality good enough far good considering price refurbished unit definitely exceeded expectations also big plus fact creative labs included accessories even though refurbished item rating based refurbished price not full list price newinbox unit