inputs.text: kudos awesome customer support - full disclosure received product free return unbiased review begin would not expected speaker cost 23 amazon first got package simple brown box nothing showy wasteful setup simple enough immediately able connect phone via bluetooth speaker plenty loud size sounded great little distortion even highest volumes since free speaker decided little fun take paddle boarding wasnt overly cautious speaker definitely got wet kept playing wouldnt get fully submersed water would feel comfortable taking beach pool not worry much getting wet additionally purchased items lumsing issues one products customer service extremely quick respond rectify problem really company stands behind products definitely ensure customers happy overall think product well worth asking cost even due amazing customer service received company definitely continue purchase products lumsing know back products