inputs.text: great unit lousy customer service - unit installed 4 months process rehemoving third time first time due malfunction cddvd drive promptly repaired warranty finally got thehem provide necessary info send second time install xm radio receiver model number provided kenwood customer service last time rehemove xm receiver since fact incorrect model number really like unit no faith customer service spent much time taking unit using need information warranty repair accessories seehems part product equation cannot get right