inputs.text: sony customer service unbelievably bad - product works fine never questions might ok even simple question sony probably not able answer suggest call go endless menus put hold forever wanted know hook mp3 player model supposed able handle sony told would buy 100 adapter told also dual marine cd player came adapter regardless asked question answer really believe instructed sell adapter even customer not need figured connect mp3 player tried adapter came dual cd player selected aux sony everything worked fine yet sony could not seem figure company customer service dept hire people dont clue never buy another sony product