inputs.text: poor quality lots hassles - order brought lot frustration no satisfction stock placed order march 14 said shipping date would april 6 actual shipping date april 10 arrived april 17 well past estimated delivery date set immediately heard loud buzzing flapping sound played cd tried different cds switching speakers no avail discovered loose part lid probably made noise took photos emailed company asking exchange customer service agent agreed unit defective photos sent laundry list return policy pack unit exactly came pay insurance otherwise would responsible damages shipping even though photos documented damage shoptronics not send prepaid label spent 18 would not receive refund minus initial shipping rate unit passes inspection test may take another month received decided ask refund instead replacement company not customerfriendly sold piece junk may not get refund june although id like use money sooner get better quality stereoive received wonderful customer service many amazon companies deal shoptronics not one one despite flowery emails sugarcoat unfriendly policies definitely blacklist