inputs.text: want heartaches buy ivo sound player - bought another online retailer video never worked mean never supposedly converter never workedas music not bad player got flakey around time firmware upgrade let sit came back recharge suddenly cannot make computer connection cannot recharge told reformat must proprietary way format used windows added 2200 songs told later drive unreadable format windowsin fairness may made effort locate little manual might come driver disk none dozen mp3 players given quite much grief call 2 stars sport