inputs.text: buyer beware aka not waste time funds - first knew not buying apple ipod not expect quality even though overpriced expect comparable 2gb refurbished unit lesser name brand bought 1100 big mistake refurbished unit leaps ahead second reminded line old goldie hawn movie called protocol father always told \\ someone sells diamond 10 cents chances diamond not worth dime\\ quote may not precise intent clearly applicable third decide go ahead buy check sellers return policy purchase bought honorable seller 100 satisfaction guarantee received mp3 monday emailed refund request thru amazons seller contacts system tues afternoon sellers apology intent fully refund money including sh night friday morning email amazon processed refund visa obviously gave high rating standing behind business lets talk mp3 player good side arrived ahead scheduled delivery requested color us based seller product using free \\flash drivecard tester\\ utility downloaded cnet able verify actually full 8 gb storage 15 minutes mine not 1 2 gb unit software hack lets discuss problems 1 would not hold charge battery solid green kept dying despite 4 hours charging 2 earphone port smaller plug earphones enclosed unit thinking maybe \\snap\\ tried almost got stuck bottom white oval piece almost came unit removed tried headsets units including laptop another mp3 player none would fit port hole size issue 3the language setting said english using windows media player easily loaded playlist jazz items laptop viewed laptop songs folders chinese characters no idea forget trying salvage 8 gb \\flash storage drive\\ 4 unlike electronics no codes back ie model proper disposal battery manufacturer etc 5 clock date settings would not save unit turned kept reverting back 2006 unit appeared brand new wonder software firmware etc three years old 6 menu wheel added look like apple ipod white circular sticker four active points doubt would survive heavy usage 7 small quad fold quick start guide unit not user friendly menu buttons not follow logical progression navigation insane also way get next song press forward arrow could not select album songs within appeared preset play songs order repeat could not get repeat turn 8 within menu say radio could not navigate back main menu without turning unit center button worked never knew different sellers include different items mine included usb cable wall charger no cd sellers dont include cd wall charger check read negative reviews ignored also positive ones latin horrible caveat emptor buyer beware heavily applies