inputs.text: product bad service good - bought iphone 5s received quickly prime eligible vendor cable long anxious work pleased find lightning tip work otterbox unfortunately failed three charges cable noticeably thinner either original apple amazon basics cable may reason ismooth says no longer carry iti notified customer service department ismooth day failed quickly agreed ship replacehement since no longer carry 3m cord settle 2m one not received yet provide update ifwhen dowhile cannot endorse product pleased level customer service thus three star rating