inputs.text: dead device no customer service - purchased visualland 1gb mp3mp4 player april 2006 pleasantly suprised easy download music used 35 times week walking work genlty used never dropped recharged weekend appeared charges not last 34hours july 7th 2006 died sent email visualland incand not received reply date sent 3 emails still no response never purchase another electronic product internet maybe not fault internet manufacturer would not recommend product something goes wrong dont appear support product