inputs.text: fine works - bought 2009 screen issues months would turn gps screen went black not boot heard noise makes acknowledge pressing buttons blank screen send garmin still warranty time repair got back immediately issues acquiring satellite not want send back took time first time patience could wait acquire satellitethis product perfect definition planned obsolescenceduring 2010 2011 gps lost ability hold charge would not charge usb still turned worked side car port charger used needed mind not go much not use often near mid 2011 side port charger stopped charging not made money not buy replacehements broke bought new parts amazon side port charger car plug wire 2012 worked car port still could not hold charge unplug happy somewhat ability gps desired locationbut wait 2013 screen not reading inputting tried might attehempt calibrate cannot even get screen not sense holding middle screen product awesome works way many problehems constant need fixing not lifetime maps terrible maps top offthis product made shy away garmin products spent 49999 2009 not able use much poor performance lack sustainability need long term gps not pour money get working deeply saddened product caused nothing added stress life buy new battery see help calibrate exhaust options buy new one really blows not know got stuck terrible one others much bad time relay experiencegarmin ehemailed following help methank contacting garmin international would happy help thissorry hear poor experience devicethere couple steps taken troubleshoot problehems nuvi first forehemost please update systehem latest version correct many issues deviceto update devices operating software windows computer please follow steps visit click download click run save click run click next click accept click next click doneat time webupdater program installed computer webupdater program launched please follow screen instructions update operating software deviceif chose click save need find file webupdaterforwindowsexe downloaded continuing step 4to update devices operating software apple computer please follow steps visit click download doubleclick file downloaded default location normally desktop doubleclick webupdater icon click continue click continue click agree click install prompted enter youradministration password click closeat time webupdater program installed computer webupdater program launched please follow screen instructions update operating software deviceafter done please try another screen calibration timing step number 3 tricky calibration not show first attehempt please try againto recalibrate touch screen nuvi 700 705 series please follow instructions make sure device turned press hold top left corner touchscreen power unit immediately slide power key lock position continue holding top left screen 30 seconds small dot appear release touchscreen accurately touch dots turn appear complete message appear ` calibration complete touch okthe screen calibrated useif continued issues device not acquiring satellites fast enough performance related issues please master reset deviceto master reset nuvi 700 705 series device please follow steps belownote master reset erase waypoints favorites restore unit default factory settings would like backup favorites find information start unit unplugged power touch hold lower right corner screen index finger eraser end pencil continue touching holding lower right hand corner screen power unit release power button device powers see new message really want erase user data rehemove finger touchscreen message displays touch yesthe device automatically reset please follow screen prompts nuvi completed place device area clear view sky acquires satellitesin regards battery unfortunately batteries not user replaceable repair available model longer please test unit performing troubleshooting let us know still experiencing issues mentionedagain sorry hear poor overall experience far hope troubleshooting information helpsthanks time great weekendwith best regardsbrad cproduct support specialistautomotive teamgarmin internationaladministration password click closeat time webupdater program installed computer webupdater program launched please follow screen instructions update operating software deviceafter done please try another screen calibration timing step number 3 tricky calibration not show first attehempt please try againto recalibrate touch screen nuvi 700 705 series please follow instructions make sure device turned press hold top left corner touchscreen power unit immediately slide power key lock position continue holding top left screen 30 seconds small dot appear release touchscreen accurately touch dots turn appear complete message appear ` calibration complete touch okthe screen calibrated useif continued issues device not acquiring satellites fast enough performance related issues please master reset deviceto master reset nuvi 700 705 series device please follow steps belownote master reset erase waypoints favorites restore unit default factory settings would like backup favorites find information start unit unplugged power touch hold lower right corner screen index finger eraser end pencil continue touching holding lower right hand corner screen power unit release power button device powers see new message really want erase user data rehemove finger touchscreen message displays touch yesthe device automatically reset please follow screen prompts nuvi completed place device area clear view sky acquires satellitesin regards battery unfortunately batteries not user replaceable repair available model longer please test unit performing troubleshooting let us know still experiencing issues mentionedagain sorry hear poor overall experience far hope troubleshooting information helpsthanks time great weekendwith best regardsbrad cproduct support specialistautomotive teamgarmin international