inputs.text: great breaks - kobo touch runs far better button wifi predecessor unfortunately inclined screen failurei originally bought wifi kobo dh borders extra warranty died less 4 months gentle usage screen developed funny bars etc didnt pursue immediately thought chain closing meant luck folks online told otherwise dealing unwieldy inefficient polite tiered system eventually found kobo would exchange covered shipping insurance canada sadly refurbished sent also lemon screen issue lines bars weeks one least given domestic address last timein march year sent refurbished kobo touch upgrade made us willing forgive nonsense wed gone week broke thats 5 months gentle use new record dh took outsized extra protective case waiting room found 14 screen frozen powered image got home powered half screen unreadable another quarter changed dark light areasnow rep says warranty hes counting original lemons purchase date thats that[ rep added snark nobody would done better claimed returned bad tv frys wouldnt extend warranty replied could take bad tv right back frys get new one worked not wait months refurbished model could hope truly fixed paying shipping ] bottom line refurbished units sent notsofixed lemons run warranty original purchase date also disregarding long took respond finally exchange unitsall money spent sending stupid lemons back could bought us another nook kindle would still working familys ereaders fine hassle doesnt make want buy another kobo thats surereviewthe kobo touch nice lasts though not greatprosshows several books reading easy access speed better previous models though not quite fast nook kindle fonts contrast competitive quite good actually pageturn speed acceptable didnt freeze upconsbreaks easily customer support slow best rude unhelpful worst battery bit weird sometimes claiming needed charged charged times ran long claimed touch screen worked fine sessions took several tries get response times frozen mildly annoyinghem respond finally exchange unitsall money spent sending stupid lemons back could bought us another nook kindle would still working familys ereaders fine hassle doesnt make want buy another kobo thats surereviewthe kobo touch nice lasts though not greatprosshows several books reading easy access speed better previous models though not quite fast nook kindle fonts contrast competitive quite good actually pageturn speed acceptable didnt freeze upconsbreaks easily customer support slow best rude unhelpful worst battery bit weird sometimes claiming needed charged charged times ran long claimed touch screen worked fine sessions took several tries get response times frozen mildly annoying