inputs.text: awesome equipment company match - seldom experience encounter company responsive senai bought headset late last year late2011 quite bit research consideration alternative brands equipment however upon purchase installation straightforward shoei rf1100 helmet discovered couple items not id expected no updating software macs install software manager friends pc able connect headset update software ii not possible directly connect cellphone gpssatnav headset cellphone go gpssatnav caused loss lot handsfree functionality less ideal motorcyclesena many manufacturers online users forum many firms users able make suggestions request improvements big difference sena present boards listen shortly discovering two drawbacks mentioned put request improved amended cutting long story short sena regularly responded forum already created macspecific software manager ii updated headset firmware permit direct connection cellphone gpssatnav headset within six months less suggestionsrequests made also responded timely manner comments questions forum progress two upgrades intervening monthsbottom line headset great even better responsiveness company sena sets way apart competition possible instigate receive calls voice command helmet aware safety aspects either pull road conversations short point well hear directional information gpssatnav background music playing thing hierarchy priority inputs cellphone overrides gpssatnav overrides music speech reception listeners apparently excellent even road wind noise outside sufficient volume range permit clear audio even wearing ear plugs road dont miss important turns information telephone call headset controls simple understand executeapart excellent equipment quality give sena multiple bonus marks responsiveness consumer input remarkable wonderful experience need five stars