inputs.text: not buy another mp3 player philips - 5 months started freezing constantly stopped playing songs philips recommendations fix not work mailed get another one waited 30 days got nothing called philips said not make player anymore offered 4gb model plays video want 8gb space mailed receipt player accident claim not access not give full refund instead giving manufacturer price 20 less paid better player half space probably cause problehems unfortunately wait 46 weeks get disappointed philips every time call customer service verify address phone number receive ehemails thehem never contacted let know no longer made player sent instead waited 4 weeks nothing know big company dealt large companies received better service calling 4 weeks make sure check way