inputs.text: something lacking - cleaning tools dirt devil products cant say enough good things themhowever appliance fails big time purchased walmart 3499 read many reviews amazoncom decided give try wanted tool could use small clean ups get areas phantom force cant reach instead hauling dirt devil phantom force carpet extractor spot cleaning bristles rotating brush soft flatten trying clean holding machine operation difficult due weight awkward shape removing tanks not smooth remove two screws remove part water sucked want clean machine would work better roller type brush firmer bristles thouhgt could return full refund would