inputs.text: get pay - experience awful companyi first purchased december took month ship canada product arrived even delayed estimated shipping date complaining qq tech delay offered 5 rebatethen unboxed product tried use earphones flimsy armstrap not stay arm no problem though planned buying better set headphones regardlessthe construction mp3 player unit seems solid nice weighted feel hand however device not work attempted using several times trouble shooting internet rereading manual typically poweruser comes electronic devices everything power get work contacted qq tech offered 4 refund keep device would keep broken device im trying ship back refund massive headache customer service replies incomprehensible english using incomplete sentences no punctuation confusing wording show samples neededits unfortunate experience poor product company really looking forward making purchase december 2012 february 2012 no functioning product great headache dealing shoddy company