inputs.text: pleased - recently bought first new ipod touch 4g held hand knew would need nice case would protect im always skeptical buying accessories things online quality issues gamble recieved order yesterday brown minisuit arrived time packaged fine case fits good makes device much easier hold gives ipod sleek look im pleased however noticed thin piece rubber goes directly home button small tear use would tear completely render case unusable contacted minisuit company customer service directly via ehemail getting exchanged amazon wouldnt exchange refunds responded promptly apologized no questions asked sent confirmation shipment new case impressed level customer service give thehem 5 stars overall awesome product except defect case minisuit customer service made plan purchasing products minisuit future would definitly recommend products