inputs.text: careful patience - ordered product add clearly stated bonus power pack ac adaptor included no additional charge saved copy original order order arrived no bonus power pack no ac adaptor ehemailed customer service notice no phone number dbroth told wrong extra itehems not included persisted provided thehem proof original order ultimately sent itehems took 4 full weeks numerous emails power pack actually nice warned no adaptor newer blackberry phones claim adaptor blackberry older \\miniusb\\ adaptor not newer \\microusb\\ adaptor required newer phones use microusb cord came phone not rehemoved pictures references ac adaptor power pack bonus add notice read last sentence product description still says \\imaxpower ac charger included\\ isn\\t warned actually nice external batterycharger need know paying receive