inputs.text: junk dont waste time money - samsung p3 form rebellion apple useless im sure continue buy itunes apple products children spouse already digress found product thought allow listen p3 sequoia wow wrong see messages company extremely aggravated dead hammer driving atlanta st george island florida back roads not optimum radio listening make also dont want changing digging multiple cds wheel poorest rating could avoided company handled situation properly didnt never escalated concerns requested responded though replacement \\nameless\\ stated way electronics \\wonder\\ wonder stay business function maintained power never transmitted clearlyfar no matter station tried use always static stuck wasting roughly 40 useless piece junk not provide refund forget \\lifetime warranty\\ already purchased scosche florida trip remedy problem gomadic hence hesitancy accept replacement offering let add aside scosche product definitely way go works splendidly certainly option returning scosche gomadic rep handled situation differently product acceptable neither reality abysmal please note \\nameless\\ comment email \\we get lot people assume not going help them\\ produce quality product get lot far \\customer support\\ leatherthey couldnt saddle junebug ____________________________ email exchange gomadics \\nameless\\ representative gomadic engineering sent thursday april 21 2011 1126 flygirlxxxxxxxxxxxcom subject [ vnu181988 ] fm transmitter samsung p3 two options sounds like defective 1 send new one free charge 2 issue refund ps no need get angry help get lot people assume not going help remember company pride selves customer support best regards gomadic customer service ticket details ticket id vnu181988 department questions priority medium status responded deena [ mailtoflygirlxxxxxxxxxxxcom ] sent thursday april 21 2011 236 pm subject [ vnu181988 ] fm transmitter samsung p3 first love not identify second cannot believe telling no need get angry didnt use profane language threaten violence express discontent purchased use trip knew would poor radio receptionselection typically fly everywhere gohence email addressbut occasion taken car counting product working didnt try imagine irritated allowed fester seven hours car worsen drive home every right angry customer vendor anger frustration directed pride \\customer support\\ perhaps work soft skills adding post script telling customer feelbehave completely inappropriate expecting customer absorb shipping costs defective item send replacement free charge required broken one deena gomadic engineering sent friday april 22 2011 939 flygirlxxxxxxxxxxxcom subject [ vnu181988 ] fm transmitter samsung p3 deena wow must bad day hope today better new one way course throw old one away broken dont want either best regards gomadic customer service ticket details ticket id vnu181988 department questions priority medium status responded deena [ mailtoflygirlxxxxxxxxxxxcom ] sent friday april 22 2011 1153 pm subject [ vnu181988 ] fm transmitter samsung p3 \\wow\\ right twentyfive years customer service never cease amazed original message purchased item elated found something would allow listen p3 way florida huge family fishingbeach triponly sorely disappointed transmitter worked thirty seconds even frustrated find not fully reimburse shipping costs expect pay send back cannot wait share review product amazon please advise return item may least receive refund product thank deena xxxxxxxx no profanity no threats violence yet respond telling dont \\need\\ get angry didnt write caps simply expressed level frustration proportionate situation response compounded gall presume know personality well enough judge kind day determine resolution preferred matter merely asked would required accept replacement not decided wanted one note inmy original message asked advised receive refund continue remain nameless ask escalate messages management handling thank deena xxxxxxxx