inputs.text: no good - received gift shipped directly perfectly clear not brand new unopened unit opened lack paperwork whatsoever packing materials loose unit box finger print smudges screen found forum 2 questions saw respond supposed 2 screws way every uniti ever removed prior installation keep laser head steady shipping already removed laser head bouncing around indefinately shipping maybe way china sent numerous emails lost count set email saved would copy paste send numerous times day became evident not respond originals trying get support non existent never responded single email numerous emails not able find phone number callamazon sending ups pick monday 15 oct 2012 not try brand especially not recommend gift except maybe enemyi like cosmetically not job wanted looking like factory unit may may not work no one goodthink hard buying brand maybe get complete new one may send one back since found numerous forums say not support product