inputs.text: near perfect product - bought comparing reviews different pmps time look supporting documentation miccasstore site download also gets onto outstanding support page support personnel quick post replies answer question put thehem links documentation firmware upgrades also page truly exceptional experience support actually responsive caring product plenty free media encoders like super convert files not natively support really not issue although docuentation not address units hold new 125mm height hard drives three 1tb drives thehem could not happier heat hard drives cause pmp seehem really hot laptop cutting top warranty create vents disapate heat actively maybe even add cooling fan draw heat change profile leaving stationary using others travel terrific product produced perfect time playing videos without carrying bulky laptop netbook