inputs.text: sound quality bad - received two days ago sound quality bad warbling noise time song playing noise loud hardly hear song playing song quality tinny found plays experiencing problehems getting connect usb connection tried home going pool never water could not caused lousy sound qualitywhen first connected make initial charge battery led would flash every half second indicating battery low instead solid connected usb cable drive letter kept appearing seconds disappearing file manager finally stayed file manager clicking produced message saying \\make sure device connected\\ nothing displayed usb port using works two mp3 players problehem usb ports finally got connect charge making multiple connections disconnects turned no sound tried turn would not turn use reset function get turn offit finally started working loading mp3 files drag drop actioni recommend not purchase itehem came without invoice label package inside plain white box instruction booklet not contact information far not able find address phone number company return request refund