inputs.text: two defective cables row third times charm - bought one sent back replacehement first cable defective would connect fine would not allow personalized settings changed kept software unchanged replacehement cable second time worked kind ofhowever second cable also defective noticed light cable not working initially hold cable tightly usb port hand switching usb ports not help techstream would not connect car hold usb plug tightly hold bit side finally worked keep hand plug throughout processbottom line cables must made extrehemely cheaply buy one not work send back get another see kinds posts internet forums people errors problehems making work convinced matter poor quality quality control cableswhen works works wellupdate bought third cable typebrand used exactly laptop software two one works fine