inputs.text: bad product even worse customer service cambridge - first first ordered product one review absolutely believe bogus reviewerthere no photograph product description showing cheesy printed \\oontz\\ label top would put begin withi went ahead ordered cambridge not available directly amazon purchased itwhen received paired fast well smartphone immediately noticed mediocre sound quality volume unimpressed day two later decided would give another listen bad sound no fullness quality bass treble packed everything back box intending send back contacted cambridge replied giving phone number would call help forgot awhile hassle call customer service dept month later pulled thinking id keep wouldnt even turn figuring battery charge gone plugged recharge nothing light would come no sound no bt connection nothing called customer service number explained situation said couldnt get money back return send repair told would send rma still waiting weeks laterlesson never buy another product company must purchase mediocre product amazon return breaks