inputs.text: merchant great product not quite - ordered elv full protection armor defender series case shell belt clip holster ipod touch 5 5th generation turn tech amazon merchant product not terrificit cracked within days not dropped mishandled could not access one ipod ports kind said well cost business thing usable quality lackingbut reason writing review first shopping amazon since inception great customer service got turn tech followed ehemail see liked product explained problehems apologized inconvenience issued refund without requiring return itehem no longer original packagingthis happy order thehem five stars not product thank turn tech quick response