inputs.text: listen unhappy buyers not buy - one person doesnt like product no longer coincidence bought cat stains first time used wonderful came sample sized manufacture cleaning agent foolishly threw away box receipt used 2nd 3rd time realized disgusting cleaner ive ever seen hair gets stuck inside steamer couldnt get scrubbing doesnt mean itll vaccum clean time waste money luckily doesnt cost much collecting dust garage hoping one day id figure better way use im back market handheld steamer 4 5 star ratings