inputs.text: inferior product - purchased battery directly brilliant store received march 2009 shave connector slightly fit pda socket installation handspring visor prism wouldnt charge fully no matter long left charger lost charge within half hour use noticed manufactured date july 2005 almost 4 years old total life batteries 2 3 years brilliant store customer service finally agreed refund product cost refused refund shipping refused escalate call superior found laptops less also sells old replacement batteries buying replacement battery verify manufacturing date vendor