inputs.text: beware experience points refurbed units - take write dose skepticism one buyers bad experience set contrast buyers good experiencei never neg product receive defective unit send back get new one far always works chalk fluke also avoid reviewing specific sellers seller1on1 case product reviews ive convinced coincidence something fluke seller passing cosmetically customer returns newi purchased two units amazon order shipped togetheri charged first unit didnt work paired successfully three phones samsung galaxy nexus blackberry storm 2 palm pre plus speaker intermittently worked worked volume buttons couldnt get fm mode activate fm led indicator never illuminated wasnt nonworking speaker issue pressing fm button change frequencies caused jabra announce new frequency didnt pressing call button brought appropriate voice dial function bb nexus phone calls made dialed handset didnt play pandora streaming radio\\okay\\ figured \\a defective unit send back get replacement no problem\\but since already second unit order unpacked first thing noticed packed differently no separate baggies charger usb cord like first one packed powered another \\nonworking speaker\\ problem broke read instructionsinterestingly upon initial power speakerphone supposed automatically enter pairing mode indicated voice announcement accompanied rapidly flashing blue led neither unit done well specifically fastflashing led since speakers werent working indicating possibly previously paired phones ie used merchandisethen compared serial numbers backs different 70000 units sn 353687 vs 360607 indeed brand new unused units picked bin id expect serial numbers somewhat close numberi couldnt find obvious signs wear use either theseive returned units amazon thankfully even though im skeptical seller units shipped directly amazon returns painless theres peace mind want take chance one units experience yourselfand fyi picked [ [ asinb005yzzjdy jabra journey ] ] costco works fine something noticed cruiser2 appears journey doesnt feature direct cell phone volume control via speakerphones vol buttons thats right pressed volume button cruiser 2 volume slider nexus popped onscreen scrolled wanted mention hadnt seen believe avrcp audiovideo remote control protocol missing journeylashing led since speakers werent working indicating possibly previously paired phones ie used merchandise compared serial numbers backs different 70000 units sn 353687 vs 360607 indeed brand new unused units picked bin id expect serial numbers somewhat close number couldnt find obvious signs wear use either ive returned units amazon thankfully even though im skeptical seller units shipped directly amazon returns painless theres peace mind want take chance one units experience fyi picked [ [ asinb005yzzjdy jabra journey ] ] costco works fine something noticed cruiser2 appears journey doesnt feature direct cell phone volume control via speakerphones vol buttons thats right pressed volume button cruiser 2 volume slider nexus popped onscreen scrolled wanted mention hadnt seen believe avrcp audiovideo remote control protocol missing journey