year,content,score
2024,For almost a week I have been trying to make transfer but it keeps telling me it's transaction in progress and this is not the first time I'm experiencing this. But the longest. I have deleted the app and reinstalled it but it's still not working.,2
2024,Lovely and easy accessible,4
2024,This is still the best version of this GTB app and it's 2024.,4
2023,For me this GTBank app is better than GTworld app by far. Gtworld says my pin is invalid and will not transfer Gtbank app says Ok and the transfer will go. Gtbank app ✔️☑️ Gtworld app ❌❎ This app is no longer existing No star for it,1
2023,App doesn't work for anything. Anything at all,1
2023,Should quickly eliminate POS frauds & engage temp. workers as regular staff for quality of families & best service.,3
2023,Very good,5
2023,I dont even know my account number again pls help me here,4
2023,More than bank,5
2023,Terrible. Can't even login anymore,1
2023,Excellent good,5
2023,I need update,5
2023,This app is Fustrating which one is Transaction in progress for almost one month,1
2023,I cannot log into my account again. Keep saying internal server error,2
2023,Nada experience,2
2023,Bad stuff,1
2023,"Is this app not functional anymore, I can't do any transaction anymore. Kindly respond, so that I can know whether to keep it on my phone or uninstall it.",1
2023,"The most frustrating app in the banking world. If you want to die an early death just rely on this Bank's app, you will get the embarrassment of your life.",1
2023,This is very services from GT bank someone cannot do anything on the app over a month now this is so ridiculous.,1
2023,Serviceable.,5
2023,"Just like the first response, GTB has helped me to do online transaction",4
2023,"Reliable,fast and efficient",5
2023,The app is so useless,1
2023,I can't send money. I would have to use the 737 before I complete a transaction cos app won't work. I can't search transaction history. The app is frustrating. Sometimes it wouldn't even let you know that a transaction has occurred only for the recipient to get credited twice. Stop been sorry and fix this!!!!!!!,2
2023,"This not the App i use to know... Simple thing like transfer is now taking ages... Keeps saying ""transaction in progress""... When you are tired of trying then you know the only option is to logout.. TOO BAD...",1
2023,"Have not been able to use sign in to the app despite using correct username and password, with a strong network. It's really str",1
2023,The app needs upgrade 😩,1
2023,"What is happening to this app, is it still in operation, because it has not be updated in while, the app is slow",1
2023,Happy 😊😊😊😊,5
2023,Need to improve on network,3
2023,"Very nice APP I just got it now, but I believe it is good",5
2023,"Rubbish Rubbish Rubbish pls don't put emergency Money here ooo... d app may not open on the day u need it most or it my open and u still can't transfer, eventually after about 2wks u will get your money. What a let down.... well I have moved to other banks sha",1
2023,Terrible experience that I have never had in my life. Fail woefully.,1
2023,I ned to uploden my gimel to my accaunt,4
2023,Downloand,2
2023,Is cool i advise everyone to use the application.,5
2023,"Ever since I downloaded the app I've been unable to use it , it' keeps showing me an error occurred when trying to sign in",1
2023,Good 💯,5
2023,Paulina Inusa,5
2023,"Whats wrong with this app,i installed it back on my new phone after many years,it requests my secret answer to finalise my transaction,i had to reset my secret question and it keeps saying invalid secret question,im tired",1
2023,I love the new update picture 😘,4
2023,Good,5
2023,Nice,5
2023,"Transactions are always difficult and on repeating moods everytime I sends money out and it sometimes debits me twice. Secondly, don't expect me to write to you because the issue isn't happening to me alone. I have beginning to loose trust that the app is scam. Work on it or I close my account and try others. Thank you",1
2023,Not funny at all. U will make transfer like 50 times before it will deliver.,2
2023,"Can't login since I updated. it keeps saying ""sorry, userid field cannot be empty"" yet there's no place to set the userid in the form and I can't skip the process of setting a pin or token as a transaction confirmation option on the startup page 😡",1
2023,The worst application in the world. I've never seen something as bad as this stupid fraud fake app. Don't use it.,1
2023,Just Wonderful,5
2023,"This app deserves no star. You can't do anything once you change your phone, I'm in diaspora, and my account is completely useless simply because the app can't be operated without an atm. All efforts to revive proofed abortive even customer care reps are confused. Gtb is rubbish!",1
2023,Very poor Is this app still functional???,1
2023,5 star,5
2023,Having problems opening the app,2
2023,The App just like the bank is the worst app I have ever used. You can try for a week and not log in. Always gives failed transaction. I think somehow it is fraudulently intentional.,1
2023,Terrible,1
2023,I don't think that this app meet my expectations sometimes it will took me up to 4days before the app will open as am writing now it has not opened foe 2 days,1
2023,It's okay for me,5
2023,"Good day, please why is the app no longer working, ever since the new update I haven't used it for any transaction Because the app has issues, please fix it",2
2023,"Updates are created for improvement but ever since I updated, I haven't been able to use the app without any glitches... More need to be done",1
2023,Excellent,5
2023,Better now although sometimes the app refuses to log one in,4
2023,It has been wonderful.,5
2023,"I try to authorize my device. I use everything necessary, I do as I'm told, but I still keep getting blocked. This is very uncomfortable, because I need my device authorized to make mobile transactions. Please look into this.",2
2023,This is the worst app in the whole of google play store am not sure if this app is from GTB,1
2023,The app is dysfunctional.. find it very difficult to log on,1
2023,"Can't transfer to access bank , opay etc..very poor service it offers",2
2023,"This app is frustrating 😭, after inputting the otp to review the account number is showing error message",1
2023,"Super poor. I don't know what's up with GTB anymore. TheIr apps are way below par. I cannot do anything with the app at all. Transfers and all- zero. If there's 0 stars, I'll definately give. RUbbish",1
2023,Nice,5
2023,"Why is my transfer transactions always showing transaction in progress, without sending the money. I always have network issue with your bank, while others banks mobile app is working. You guys should try and work on your mobile app network connectivity please.",1
2023,Good,5
2023,This is the most mobile banking app ever since it was updated.,1
2023,Worst bank app I ever used,2
2023,"Totally worse, disappointed & time-wasting mobile app. Also, they deduct charges like 5times in a month even without using any of their services.",1
2023,I can't log in to my account making the app very frustrating.,1
2023,The App is customer friendly and simple to use . It is well secured,4
2023,Good for me,5
2023,"Most useless app I've encountered on play store, new update made it worse. Most of the features on the app are just nonsense, not functioning.",1
2023,Unable to setup account with app keeps telling me fields cannot be empty after filling all the fields,1
2023,"People! Please always double check the amount before you press Send. Sometimes when you press any amount, the app will add it twice. 4000 becomes 40000 or even 400000 sometimes. I've mistakenly sent 185000 to my own account, when I should only send 1850. If that were to go outside, it would be a big problem.",1
2023,"Very very bad experience, I am not impressed with GTB, I can't access my account till now, *TOO BAD*",1
2023,"Difficult to make transfer, it was good before they updated it",1
2023,"Please, i havnt been able to complete any transasction for 4days now.... At the end it just says ""transaction in progress"". Nd thats it. For days now i cant transfer monies to people. Its making me look bad. Please fix. Thanks",2
2023,"I have had this app for more than 10 years now, and it has been working great, but since the app has been updated, it is a total mess. I can't log in to do transfer or any transactions it keeps asking for bvn, which i input in the space provided, but it still says incorrect, so this issue needs to be resolved.",1
2023,I wish I can find or have a zero star. It doesn't deserve any star at all please don't download. No need,1
2023,"This new app is not showing the options for loan.... REPAYMENT OF LOAN, APPLICATION OF LOAN.. This app is not well tested my own say",1
2023,After the latest update it is no longer possible to log into umobile. Please sort out this issue.,5
2023,"Good day, ever since the app is updated to this version, I cannot do anything again even to login is a problem.",1
2023,Best,5
2023,How can you make an update to already existing nice app.. an it now frustrating people I cant even have access to the app anymore... Even the Gtworld app is no longer on playstore.. You guys just took us 4 step Backward.😡😡😡😡😡😡,1
2023,Great,5
2023,Most everything be difficult in this country? Nawa oo... pls work on ur apps,1
2023,"OTP not received at all Very poor communication, you've to take serious action because we're unable to do anything on the channel due to older version removal.",1
2023,"Since i updated the app,its showing me to user id field cannot be empty creating of pin(And i already fill the user id field) Am fed up already.can't login on my mobile app because of this.pls work on it.",1
2023,"Fix the improper display of some fields in the app, this has been on for quit some times now. Nothing has been done so far",1
2023,The App is superb,5
2023,"Request statement isn't working Logging into the app only happens successfully by luck, very unreliable app",1
2023,Great app and fast in transactions... Keep the nice service up 👍,5
2023,"Updating to the latest version was a very big mistake, I've been unable to make transactions since I did because it keeps asking me for secret anwer.",2
2023,It works perfectly well except when the network isn't too strong,5
2023,What is going on with GTB. I need to get another bank app on my phone. GTB is going from bad to worse. Goodness!!!,1
2023,Grateful,5
2023,What bank is the best so far in Africa,5
2023,"Im honored, 15 years of patronage, and to many years to come! One love",5
2023,"This app has completely become úseless, it can no longer transfer money, despite the fact that it has been updated, for months now transfer is impossible, úseless app",1
2023,"I've been enjoying the app until I upgraded it started developing issues,I find it hard to login",3
2023,It doesn't open sometimes and it mostly says error Not cool 😒,1
2023,Sharp,4
2023,I wish it was possible to rate 0 stars. Nothing good has come out of putting my money in this bank. All I wake up to is fees and an app that doesn't even let me transfer. Tufia,1
2023,Excellent 👍,5
2023,Excellent app and very useful. But you said it will no longer be useful soon. Please what date,5
2023,Horrible. Please trash your most recent update. It sunk. Useless app,1
2023,Awesome,2
2023,Unable to Sign in to my account since yesterday.,1
2023,"This app used to be ok but now it's the most frustrating app i think exist.. I can't even log in, it keeps giving me the response that my user id field is empty",1
2023,Good,5
2023,Ease of access.,5
2023,Pls u guy should work on ur transaction history it really annoying wanting to how ur past transaction. Pls work on it,2
2023,"Lots of bugs. UI issues with no clear indication of what the problem is. App is so annoying these days. You can barely complete a transaction on it. Used to be a better app but now, just dropping in operational quality.",1
2023,It's good app,4
2023,Better than the real app,4
2023,"It's totally wrong GT Bank, why will you remove fingerprints in the App, instead of adding more factors authentication to it, also the splash screen isn't user friendly at all,we customer needs to enjoy this app, note that. What's the meaning of all this,the old version is better than this one,what's the meaning of secrets answer and token in transaction process? I don't like all this.",2
2023,Cool app,5
2023,Quite resourceful,5
2023,"I've used this app for years without issue, but in the past year this app has become a complete mess! Being able to make transfers is hit-or-miss. It just keeps loading and loading. I often have to resort to using desktop browsers. What is the use of an app then? This is so useless. Fire your developers and hire competent programmers to fix this rubbish 🙄",2
2023,"This app was good to go until they updated it recently. It's not working for transfer again, is asking for secret answer(compulsorily) and have tried to set the secret answer and it's still not going through, pls let the bank work on this as soon as possible cause is not allowing me to do any transaction and it's same issue with every of my colleagues using gtbank here😠😠",1
2023,Very awesome app,5
2023,"Why won't this app just let me use my pin for my bank transactions???? Clicking on ""pin"" as the preferred option for transactions authentication DOESN'T EVEN WORK! One is left with no other option than to use tokens for transactions which is very inconvenient especially when you don't have a token device. Please do something about this.",1
2023,This is very poor application. I never thought Gtbank could be inefficient,1
2023,Made a transfer two days ago and recipient is yet to receive it. This app is becoming a nightmare,1
2023,"Can't view my transaction history details on the GTWorld app 1.10.1 version. I've tried everything from clearing app cache and app data to installing and reinstalling the app. Also Refreshing the page and everything but I can't still view it. Can you please help me fix this bug from your end? Thanks, Nice day 🙂",5
2023,I want to open my account,5
2023,"I have been having issue logging in on this app. It's showing user id can't be empty after putting all necessary things . But, when it gets to generating a token. It loads and says user id can't be empty. Pls, what's wrong?",3
2023,Gbn,5
2023,"Good interface but terrible userbility. My gtworld app stopped working for reason I don't understand and I was forced to download this app by the bank. Now, I can't authorize my phone to use PIN for my transactions. It asked me to activate/enable my phone to use the app. When I input all fields(pin, last 6 digits of atm card, transaction pin & card expiry) it returns an error that user ID field can not be empty yet there's no such thing on d screen. Now I'm stuck with token for my transactions.",1
2023,P.O. B.C. mojo Lhasa love u h lljh to,5
2023,Excellent mom,5
2023,Nice app,5
2023,This app is rubbish. I can't sign up even after my OTP was sent to me. It keeps telling me unknown error rubbish.,1
2023,"Tried setting up the app, after logging in, but it keeps saying sorry userId field cannot be empty, but there is no userID field on the form.",1
2023,Nice one,5
2023,This app is terrible,1
2023,"Gt app has grown from bad to worse in recent times. I don't know why no attempt has been made to correct the issues for the past 5 months now. Well I've opened another bank (wema), which is a loss to GT and you know how many more customers will be looking for a better bank to transact with .",1
2023,"The worst bank ever. Till now I've not gotten a refund, and you people are not even replying messages",1
2023,Knk nn. N nnn n. Mnmnmkmlmmk o c mmn nn nn MnmnmkmlmkK6%6omkmmmmknmkk,5
2023,"I can't open the app, it shows user Field can't be empty and I have filled everything, please fix this",1
2023,Login to this app is very irritating i cannot get anything done,2
2023,Perfect and wonderful,5
2023,I need help to open,5
2023,The app is not good and always disappointing Always difficult to transfer money Too much loading without resulting to anything,1
2023,"I just installed the gtbank app on my samsung android device after inputting my id and password and my atm card info on continuing i got this message. ""Sorry! UserId field cannot be empty"" please fix this.",2
2023,Illegal deductions on my Bank Account by GT Bank regularly. GSI policy was done on my First Bank account twice after I have settled the Loan that is due on GT Bank. My Fund is locked after I have settled Loan due. GTB is ripping me off of my Money . Worst Bank ever,1
2023,"My husband and I downloaded this app but it's so unfortunate that we couldn't even login to the account since we download it, please do something to help o. It's frustrating, just tell us how to go about it because I can't even handle it anymore.",1
2023,Why saying that I have not create profile when I put pin and code,1
2023,Good,5
2023,Awesome operations,5
2023,"Good day, I was asked to update my Gt app to the new version and I tried but to no avail, pls enlighten me pls",5
2023,Thank you,1
2023,I which this could be have a star even less. I can't even sign in. It keeps repeating invalid details when valid. I feel the app needs to be band. 😡💔,1
2023,The most stupid upgrade i have seen..all of a sudden your app is asking for token?..I have been using my pin for all transaction then why after an upgrade the pin option is removed and it's asking for token? Which token? Did you ask your customers if they use token? You want to force token on people who dont want to use token..I have stopped using Gtbank for any transaction because of this and am happy i did. You can keep your app we will be using other banks that has sense. token is not force,1
2023,"Am finding it difficult to login, always saying user id empty even when there is user id, am tired.",1
2023,I cant register my pin on the new app. Is telling me the userID cant be empty. What can I do from here now please.,1
2023,Nice,5
2023,Very reliable. Keep it up,5
2023,Uselese,1
2023,"I have been trying to log in using the pin it keeps saying the user id field is empty and I filled every information, am tired sef",1
2023,"Unknown error occur each time I try to sign up, please readjust.",2
2023,Nice,5
2023,"I can't open the app. After entering my email and password, I chose the pin option. Filed my detail and it keps telling me...""sorry, user ID field cannot be empty."" So that's how you kicked me out from the old app and still do not allow me use this one. How do you expect me to make transactions?",1
2023,Yours,1
2023,This app is basically useless I think that need a software developer what in the world is this nonsense 🤦🏽,1
2023,Swear this bank is rubbish This bank is totally bad bank Gtb una be fool,1
2023,"I'm unable to Register on the App as a First time user, it's telling me I'm not profiled",1
2023,"This app is a total waste of time, data and energy nothing is working. new user can't sign up. After putting up all your details it will reply with something or some details aren't correct.",1
2023,"I'm trying to login and authorize my device but it keeps saying ""sorry userId field cannot be empty"". But I have filled it from the beginning",1
2023,Gtbank I have been trying to log in but when authorisation it always display user id cannot be empty while not providing an input for user id what is the problem???,3
2023,I can't use ussd days now and I can't even log in on my app also please what is happening,1
2023,The new update is so bad that I have been using web services to transfer and buy airtime. Restore the previous version.,2
2023,"Why make use of token compulsory, when I can easily use transaction PIN to authorise transactions, instead you make me dial *737*7# to generate token, and you still charge me for token generation session. Kindly restore the application to the way it was before.",1
2023,It's user experience are very ok. Cool!,5
2023,The GTbank app should be different from the GTCO bank app.,5
2023,Excellent,5
2023,Excellent,5
2023,It's user friendly!,5
2023,"Unable to authorize new device. Keeps bringing error message ""UserId field cannot be empty""",1
2023,The worse I have encountered I haven't been able to transfer or use my app successfully for 3 months now customer service won't reply me I hate GTB so much,1
2023,"Does not function optimally. Overall, it's been an unpleasant experience.",1
2023,Rubbish,1
2023,Frustrating,1
2023,Opuning accoun,5
2023,Not contacting others bank for a transfer,1
2023,Best App ever seen,5
2023,Gtb is the most firstest network have never had before actually snice i started banking with gtb they have not debit me twice before and also with network its smarter than anyother bank. I really appriecate this Bank GTB.thanks so much. But the only promblem having here is their app is frustrating when opening the app pls i hope their working it out for more customers..thanks,5
2023,Very Poor delivery and inefficient,1
2023,How will i log in,5
2023,"Very poor user experience, poor interface, the app freezes out, takes forever to load a page (other bank transfers), it's often difficult to complete a simple transaction. 23/05/2023. One year on, still facing same issues. What a waste of time.",1
2023,💌,5
2023,"I uave simply removed almost my money from GTB . The app is not user friendly. Asking for secret answers to questions I don't even know. I can't send money to other banks, just to name a few downsides to this upgraded app!",1
2023,Is is true that this particular app will soon be deactivated?,5
2023,Suddenly after an update last year I can't use this app to perform any transactions. I thought my regular updates will solve the issue but unfortunately..... Can you imaging? I have a bank app and I still go to POS agents for transfer. Can you understand how frustrating that is?,1
2023,"Abstain! Abstain! Abstain from any thing ced GTBANK. They are FRAUDSTERS with their fraudulent bank, that can charge much, with worst customer service and network problem; I repeat this is not a bank, rather it's a death trap😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡",1
2023,I wish I can attach images of the feedbacks I get trying to access my mobile app. This is too frustrating walai.,1
2023,This is the most useless banking app ever! Nothing works fine on it,1
2023,"Everything about gtbank is annoying, or should I say it's the banks I've used, apart from the app both the ussd transaction is terrible, not to speak of their headquarters.",1
2023,"Can't even safe benefiary again Even when i have deleted already saved ones.. If you don't want us to use the app again, kindly decommission it",1
2023,"After upgrading, the first thing i checked to see if corrected is the fact that you have to scroll and search for other banks if you are making a transfer to other banks instead of just searching by typing the first few letters of the name of the other bank. It makes transfer to other banks cumbersome. Please do something about this.",3
2023,Good,5
2023,"The app has become almost useless for transferring money. Everytime I want to transfer, it says ""Transaction processing"". I have to close and re-open the app everytime and try like 5-10 times before the transfer is successful. And because I've not gotten a new GTB ATM card, I can't sign into GTWorld app to try that one.",1
2023,I can't even login,1
2023,The app just keeps rolling. I have uninstalled and reinstalled still same issue.Very disappointing,2
2023,Gtb network is bad for transfer and now i try downloading a mobile app since day before yesterday is still pending .gtb why?,1
2023,Am finding it difficult,1
2023,They don't answer your complaints They don't pick calls They won't reverse your money Useless Bank,1
2023,Good,5
2023,Great services please keep it up,5
2023,Didn't have much issues with this app... It's excellent!,4
2023,Could not open it,4
2023,I haven't been able to sign up The app askes me for my account number and some other things And then they say an email have been sent to my gmail and they even show my Gmail but no mail is comming in It's has been the same issue for more than two months now,1
2023,"Am trying to login & the app is asking me for a one time password, which I don't understand",5
2023,I downloaded the new version and I tried to login with my new phone and it keep saying that user id needed,5
2023,Useless app I can't transfer for the past one week.,1
2023,It is a shame that the app stopped working for almost 3 months or more now and one cannot make transfer via it. How can you you not resolve this problem for months. What a shame! I would have give a zero star if available,1
2023,Very bad,1
2023,Great,5
2023,More money 💸💸,5
2023,Kkgv. Mm l aex,1
2023,Excellent,5
2023,"Other banks create futures to help users hide their balance, why is it impossible for GTB",3
2023,"Ever since I have updated the app, have been having issue of saving my receipt.",1
2023,My experience is difficult,5
2023,Terrible,1
2023,Useless.... I can't even log in,1
2023,Nice but not five stars cuz you need to make the ligin a bit easy and fast .even the mobile app sometimes doesnt work accordimg to the way i want it to .,4
2023,App doesn't show transaction history after the update.,2
2023,"What is exactly the problem with your GTB App? It used to be the best, but honestly, its fast falling behind in functionality.",1
2023,Excellent,5
2023,"I just downloaded the app and I find it difficult to log in. I tried authorizing it with token and it says field can not be left empty, yet there isn't any filled to input. I'm fed up.",1
2023,Someone sent me money this morning from first bank and I've not received it what kind of bad network issues do you guy have,1
2023,"Very fustrating, i took my time to read all the public review, and my findings from what public are complaning is sad to note. I decided to download the app, thinking that things have improved, but to my dismay, it has not improved. I tried to autheticate my new device, after filling the neccessary field as per the querry field, the app keep telling me that Userild cannt be empty and there is no such field as no field is empty as informed by the app. This development is very sad.",1
2023,Terrible 😞,1
2023,This secret answer thing is a big issue please remove that new development....,1
2023,I think the update of the app not working on my token. Since the uodate i can't use my token to transfer miney. Do something pls.,2
2023,Fantastic,5
2023,Terrible after updating,1
2023,Having difficulties trying to Authorize my device on the app. It keeps telling me Sorry User Id field cannot be empty.,1
2023,Nice and easy to use,5
2023,Good,5
2023,Efficient.. primal but it works,4
2023,I am compelled to give this one star: the app is never worth it. I have never been able to use the app because of secret answer. Bring back the fingerprint feature and remove the secret answer!,1
2023,"Please ooo, I made a transfer of ₦500k from my account to another bank account. I have been debited but the receiver have not still gotten the money, and it's been over 6 hours",1
2023,Can you please add this Gtbank to iPhone 11,5
2023,What a nice app,5
2023,This is the best app I have ever used they are fast and easy to operate,5
2023,I forget my account password and secriet question am confused,5
2023,"Hello GTBank we need a Gtbank branch at Iwo road Ibadan, Oyo State, Nigeria",1
2023,Please fix the inability to transfer to other banks.,3
2023,The worst application in history.,1
2023,Doesn't work,1
2023,Your app is not working,1
2023,Good,5
2023,The update is terrible,1
2023,The app is nice but I've been unable to buy airtime or subscribe for data,3
2023,Great i love banking with you guys,5
2023,"Very useless app. Since the introduction of secret question before each transfer, using this app has become so stressful. And many atimes, it will reject your secret answer.",2
2023,V good,4
2023,Very useless App...it would disappoint you in Emergency.,1
2023,I never signed up for token or secret question..how do we use this new updated version,1
2023,"Unable to transfer because of hardware token and secret question, Which I don't have",1
2023,No longer possible to transfer money on this app,1
2023,I like your confidence,5
2023,Ive not been able to transfer money for months now. I am not in Nigeria. What do i do? Cant even give one star...,1
2023,Good app,5
2023,"The new update is horrible , I've been using this app for a long time for my transactions but now it's asking me for a ""secret answer"" without displaying the question and a ""token"" which wasn't even generated now I can't do any more transactions in my own account it's frustrating",2
2023,A lot of bugs. Error message appears exceeding limit even only transfer N3k in a day,1
2023,"Can't transfer to other banks, can't find saved accounts! Absolutely useless!",1
2023,First time ever that I will complain about an upgrade. It appears to me that it's an attempt for us to use the 737 option which also require charges per USSD dial. The update says I have the app on another device. I can't transact without questions on token/secret answer. For several weeks. Kindly fix up.,1
2023,"Most useless bank app in banking history. Despite all the profits GTB makes daily, you cannot give your customers just one service to appreciate. Can't find saved beneficiaries account numbers, can't transfer to a different bank account, asking for unknown secret question, app won't even load 9/10 when you need it most. Just frustrating at best. I hope I could give less than 1 star.",1
2023,nice app!,5
2023,Good,5
2023,"Thanks for reverting the update. Fingerprint sign-in is back. ---What is happening with this new update? Fingerprint sign-in gone. I get this notification every time I log in: ""This mobile device is already linked to another account. You can only complete your transactions with the hardware token."" The app is also not available on Play Store when I search or when I go directly under ""Guaranty Trust Bank"". GTWorld is cool but this app has some features that GTWorld doesn't. Please don't kill it.",4
2023,"Great, though frustrating at first. But I finally got used to it.",5
2023,"Please what's up with the new update,secret answer and token,I never used any of those,I've not been able to make any transaction for a while now and that's really frustrating,the GTWORLD keeps saying 'account blocked' when I try to login This is really bad please,find something to do about it I should never have upgraded🤦🏽",1
2023,"This app is just rubbish, its been since 3 months that i can't make a transaction to other banks. Please fix this bug because i am almost fed up, now i have fear of transfering money into that account.",1
2023,Nice,5
2023,Having issues purchasing airtime with this recent update,4
2023,"This new update is WACK. My finger print was removed. And I don't remember my password, opted for new password and it's still not working. And what does secret answer and token mean? When did I ask you to give me that option??",2
2023,Useless. Soon as I get back to Nigeria I'm collecting my last kobo and closing the Useless account. Can't get an issue resolve through the complaint channel. Can't transfer since your Useless update.,1
2023,I just installed the app and it's not responding,1
2023,Lovely,5
2023,This network is bad,3
2023,"I did the recent update and couldn't perform transactions, i have downloaded the new gtworld app and it's working perfectly.",3
2023,"BAD EXPERIENCE. If there's anything less than 1 star, I would give it to the app developer. This app has been the best before now over the years until recently, when it is deliberately made to be useless in order to force us to use the other app that is more complicated. Why should it be so? Let this app work so that we can make a choice between the two.",1
2023,The app hasn't been working since I downloaded it...its just total rubbish,1
2023,Very bad I leave over sea I use gtb banking app to support my family back home now all of a sudden ur app is not working now I can't send my family food money u guys are not useful.,1
2023,Can't make any transaction because it's asking me for token an secret answer.....how am i suppose to get the token when I'm not in nigeria what the heck pls return it to pin...very annoying,1
2023,"This new update is functioning well, tested, thanks",5
2023,Dear GTBank I thought I was the only one experiencing the removal of finger print at login and the use of secret question and token which I never opted for during transactions. Please this needs to be rectified asap. If not kindly advise other alternative to login and perform transaction. I tried using the Gtworld app to no avail. This is very frustrating. Thank you,1
2023,"This new updates is frustrating... To do a simple transfer now, u must answer ur secret question and use ur token device",1
2023,"I just updated the app. When I tried to log in, it told me another account is logged with my device and that I'm to use a token and secret answer. I've not been able to use the app since then. Also, I can't even find the app through the normal search on the Play store. I had to use another means to access this. What's going on?",2
2023,"I did an update to this app two weeks ago and I was locked out of the app. I have been calling and texting all numbers attached to the bank and not a single rep pick up my calls neither responded to my messages all they do on social media is to advertised food nothing relevant to banking system,I was giving a number on whatsapp for immediate assistance,6 hrs later, I got a msg, whoever the rep is, took my account info etc and never responded back up till now,I can't do nothing for the past 2 wks",1
2023,Good,5
2023,"I am very sad I don't get my login details at all and am trying to forget password not working at all,help look forward to this.",1
2023,The latest update is poor as it removed fingerprint and I now need token and special question to make a transfer.,2
2023,"After updating, I can't use this App without a token or secret answer. What are all these?",2
2023,Not able to perform transactions anymore..... Must we apply for a hardware token? Its totally wrong,1
2023,Frustrating I couldn't perform transaction..... Asking secret question and token.... I don't use such in the previous app...,1
2023,It was very terrible after update. It couldn't allow me to do any transaction without using token as it keep telling me that the device is linked to another account which is not true at all. I am totally disappointed with you. This GTCO is actually giving me headache. I regretted updating it honestly,1
2023,"The app was working perfectly and then you decide to run an update that nobody asked for.now it's just frustrating. You can't make transfers, it will be asking for a secret question and token and I didn't set any of these. I tried to set it and yet it's still not working, please do something and do something fast as this has become a huge hindrance to my transactions.",1
2023,"Over the years, the functions of this app have become useless. I live overseas and transfer money to my family through my account. All of their saved account info can no longer be accessed. Transaction history no longer shows up and most payments can no longer be made via the app. Gtb used to be my favorite bank, but not anymore.",1
2023,Pls GTB you guys should just send the older version of the app to play store I beg you 🙏🙏 my device is not linked to any other account other than mine,1
2023,"Please take down this app!!! Guys don't download this app, download the GTworld app instead, this one is defunct and useless. It does not have all the functionalities of the GTworld app on play store Guys don't download it, it's very limited. You can't access your account manager on this app, you cant switch your account channels on/off, authentication settings, customer feedback, to see your BVN and NIN, to fund your account and so on. It's a pretty useless app.",1
2023,"Total Mess.. Always asking for SECRET Answer and TOKEN, who signed up for all of those??",1
2023,"I updated my GTBank App on the 14/4/2023, ever since then, I have not been able to complete a single transaction on the app, not even as simple as purchasing airtime or data. Finger print option stopped working. It now request for hardware token, and answer to a secrete question. These are features that were never part of the arrangements. I wish I didn't update the app. Now, I am so fed up with using GTBank as a whole, not just the App. Totally useless!",1
2023,"Not good an update. No fingerprint, now token without activation and answer to a question that is not seen. Who does that? Linked to an account!!! It's not clear. This is a compete shut out from the app, no access!!! To note, I'm using an Android 9 phone.",1
2023,Good,5
2023,"Poor and ineffective! Can't make a transfer, asking for token code which i never applied for and same with secret code!",1
2023,New Update is asking for a security question and a token which I don't have. Gtbank please fix it because I have been unable to use the app since.,1
2023,I can't use the App since updating it. Finger print disappeared,1
2023,"The new update is frustrating! I can't even make transfers now, it's telling to input a secret answer to a question, I did that and it still tells me that my answer is incorrect. Please fix this nonsense update! Go back to the old one!",1
2023,"I just updated my bank app and on trying to login, it's telling me my device has been linked to another account and I perform any transactoon without a token. What's going on?? I've been using this app on this phone for 2 years now and it's telling me it's linked to another account just because I used dated the app. This is so frustrating",1
2023,The worst bank app ever. Why asking me for hard token when I have never used one b4 and I had been doing transfer without it on my app. It is so frustrating 😤 Please remove the token/secret answer features,1
2023,"Seriously I don't just understand why I'm getting the prompt that ""This device is already linked to another account. You can only complete your transactions with hardware token. And the app is also asking for secret answer. This is so frustrating. That was the reason I stopped using gtbank for my transactions for a long time now. I don't need stress to access my money, it's so annoying",1
2023,"This is not an update, it is a downgrade because how would you say you update your app and remove biometric sign-in option, that's absurd. Also, secret answer to do any transactions without the secret question, how am i suppose to remember that. Token is also required too, what i didn't signed up for. This is a big downgrade and it's a big slap on your face if you don't rectify all these errors and return the app back to its original version which very much an update of this mess. Thanks",1
2023,"See, if you guys are tired of banking or dont know what to do with ur mobile app, why not delete it off the play store..Who even suggested this useless recent update self.. Do u guys think from ur anus or what. I've not been able to even use the app for a while now..",1
2023,The new update is a total failure. Might just dump this bank and sign up for another because all these changes are fishy and backward. Do better.,1
2023,New update introduced security layers i didn't set up initially now i can do transfers,1
2023,App has not been working properly for weeks,1
2023,I am not able to use my app. Asking for secret answer and token. Can't use it for anything. Don't know where to go and get this done. Can't send mail. Nothing. This is very bad,1
2023,"I cannot make transaction anymore, I get asked for a secret answer and a token that I did not sign up for. Please rectify this.",1
2023,Can't use the app for transfer anymore without token,1
2023,"It was working just fine before the upgrade, now I'm asked for a secret answer and token which o know nothing of, I didn't set anything and I'm asked of it. So I can't transfer anymore , and the fingerprint option for login is no longer available which makes it inconvenient.",1
2023,Cant make transfers. New updates asking for token. Fingerprint login removed. Please i need access to my funds.. sucks..,1
2023,"The new update is terrible i am unable to make transfers, remove the secret questions and return the pin and fingerprint, never fix what's not broken.",1
2023,I believe GTBANK forced this update intentionally to keep customers from accessing their funds. So that they can generate some revenue for their pocket. These guys have adopted EmeWerRe's mindset. Guys.. stop funding your GT account for now.,1
2023,Since I updated it ...no more fingerprint to login and it keeps asking for secret answer n token code where am I supposed to get the token code from You need to revert back to the old version which was better and itstill is,1
2023,Can't do anything with the app again after the upgrade,1
2023,GTB has gone berserk. Goodbye. It was fun while it lasted.,1
2023,What's the new update about? Can't process transactions. Please how can i undo the upgrade 😫,1
2023,"Been using this app for a while now and I would say I have no issues but for days now been unable to log in, I want to ask is the app still in use or what",1
2023,The recent update has made using the app cumbersome. 1.The fingerprint login has been removed. 2. You now need a secret answer for every transaction 3. You need a token for every transaction 4. Airtime and data purchase has been removed. The combined effect of the above is that one cannot readily use the app. Please revert to the previous version please,1
2023,Worst experience ever. Never logged in. I'd rather uninstall the app or get downgrade,1
2023,Trash app can not use it at always freezing with same issues as other users. Please look into it and resolve. Thanks n God bless,1
2023,"Can no longer perform transactions: now requires secret answer & hardware token; stuff I've not used since I started using the app over 10yrs ago. Also, this app is no longer available to download on new phones...and the new GTCO app simply won't accept the login info from the old app (I still don't get that: says account is blocked) and no help whatsoever from any of your zero assistance GT Assistant email & WhatsApp. Y'all just made mobile banking harder; your contact channels are even worse.",1
2023,"I hate the new update, I cant even transfer without secret answer that I don't even know the Questions. I will uninstall it",1
2023,"THIS APP HAS BEEN DISCONTINUED! Search and install the new app called ""GTWorld"".",1
2023,Which one is token and security answer again?? I wish I never updated this app Zero star,1
2023,Gtbank ooooo! Make una remove this new update bug naa. Heading to two weeks now. Make things easy for users as it was before abeg. Abi una developer don japa ne? Which one is token again biko?!,1
2023,This new update is worse than before I can't pay for nothing It's really really frustrating with this token and secret answer thing,1
2023,This application does not allow transactions,1
2023,"Your banking services are excellent, but the last update on this app is the reason for the 2 star rating. The app became so annoying after the update. An alert of my very same device being linked to another account and that I needed to answer a secret question and provide hardware token started popping up, I can't do transactions on my app due to the secret question and token issue. I made attempt to configure the secret question, yet no success. Also,can't log in with biometrics.",2
2023,What kind of stupid update is this now you guys ask of token instead of the normal transfer pin God why did I even do this up date.. you guys better do something on this stupid update,1
2023,I am being asked to answer a secret question before completing any transaction which was not the case previously.... I will just input my token code and I am good to go. Also upon logging in I am told that my device is linked to another account hence only token code will complete the transactions.,3
2023,Fingerprint has been removed which makes signing in really difficult.. That is not even the biggest issue.. Now i can't make transfer or buy airtime with filling in secret question and answer then the token and i don't even have i token.. I'm looking for the old application to revert back to.,1
2023,Your app is not functioning smoothly..look into it,3
2023,The app was working perfectly until I updated it last week now it's a mess. I cannot make transfer with GTCO. I think it's the bank way of pushing everyone to the other main app called GTWORLD which I used to make the transfer when this one started acting up. Later my brother told me of a mail he received from the bank about an imminent shutting down of the GTCO app on May 1 . My concern is that there should have been a sensitization process for customers instead of making life difficult for us.,1
2023,GTbank show you are indeed regretful and fix the problem.,1
2023,"The new app update is just nonsense. Wish i could leave a zero-star review. Ranging from the fingerprint log in option removed, to asking for secret answer and a token before I can make transactions. I have been unable to make any transactions all these while all because of the update. The update made me lose interest in the bank as a whole, might reconsider switching banks if this persists. Attend to it please, it has been affecting business.",1
2023,"This update took away the use of my 4-digit pin to authenticate transactions. I only have the option of using the Token, which I find very inconvenient. All I did was update the app and things got broken. Please fix as soon as possible.",1
2023,"This update sucks. l can't transfer, asking for secret and when put it, it will now Sat ""Response too small "". What the heck is that? please revert back to how it was.",2
2023,"I haven't been able to use my app since I updated, please revert, I use pin and fingerprint and I don't have a token nor secret answer.",1
2023,Crappie...I can't transfer money to other banks anymore other than Gtbank itself..this starting since after this recent update..and now you have to enter security answer for transactions.. have tried multiple times and it keeps saying incorrect despite changing security question and answer from settings..this is just awful...Gtbank really has to do something about it.,1
2023,Good,5
2023,"I love the app, but now I'm wondering whether I'm still using the right app; when I login, it tells me this 👇",1
2023,"The new update removed the fingerprint sign-in option which is very uncomfortable for crying out loud. when I need to make a transfer. It asks me to input a secret answer without showing me what the question is and asking for a token (which i never signed up for) is very frustrating, especially in urgent situations. GT banks probably the worst App UI among banks in nigeria. For God sake pay someone qualified. Resolve this persisting issues and give us a sleek UI we can be proud.. haba !",1
2023,"The app no longer works. Please fix the bugs fast. The app is no longer usable. In fact, I logged in without my password. How so? GTBank. And the name now shows GTWorld. Everything just got muddled up. Please fix this fast.",1
2023,Gtb has improved,4
2023,"Terrible update, I'm trying to make transfers and it's asking for secret answer. Please go back to the old version, this new update is totally unnecessary",1
2023,"Please, urgently rectify the problem with the mobile app. We have not been able to carry out transfer transactions since the upgrade.",1
2023,"Why is the app asking for a token pin, the finger print is also removed. Please fix this !",1
2023,"Why is it asking for token ,this app is so frustrating 😤I can't even use it.",1
2023,"Since the new updates transaction has become hell and hard to navigate... Secret question I didn't set up, hard ware token that I didn't have. This is really frustrating...",1
2023,What's going on with this update. Nothing is working. Can't remember my secret question and why do I need a token before I can make transfers? To even reset the secret question is a problem. Fix this up ASAP. Not everyone wants to use the GT world app,1
2023,"Is asking me of secrets questions and token, i don't know were this questions is coming from because I don't asked of token with this account or secrets questions 😅 🤔 🙃 the application is useless now. You people update problems to your costumers why? I can't do transfer since 😩 what is the meaning of this rubbish GTBANK 😒",1
2023,"Why the upgrade, I can't make transfer since yesterday asking me for security question answer and token when I never activated such. I always use PIN. GTB please fix this",1
2023,"Why is this app saying my device is linked to another account, I can't even do any transactions again",1
2023,Return the fingerprint and pin not token and secret question,1
2023,it removed finger print log in And tells me my device has been linked to another account and keeps asking me for secret question ❔and also token to transfer money 💰,1
2023,"After upgrading, showing mobile linked with another account. Now i cant make any transaction",1
2023,Total rubbish,1
2023,This application is bad and foolish. I have been trying to send money; it is asking for hardware that you have not sent. This is wickedness,1
2023,"Infact no star at all, I have been logged out of my own account because I couldn't login with the fingerprint option and I mixed up the password.",1
2023,After updating the app it no longer recognizes my device and now requires me to use token for transfers as opposed to my set pin.,1
2023,"Please, I can no longer login into my account as the fingerprint option was removed. My password is made up of Alphabet, Characters and numbers, but the new password keypad is only presenting me with numbers ONLY. I seriously need to make a transaction on my app please",1
2023,"The previous version was better,the upgrade is actually of no use and benefit,in fact I can't use the app since the upgrading,which I beleive most of your subscriber if not all are experiencing the same. Kindly attend to that and let's enjoy banking with you once again. Thanks",1
2023,"Since I update to new app, it keep saying my account is linked with another device, which is not, I can't use my app to do any transaction now? It asked to set question and answer which I did and again token which I don't need and is not even set up before, I called customer care not connecting, so frustrating, this new app is something else... now I can't allow any money sent to my account because I won't be able to use the app to transfer. Fixed it.",1
2023,"If only I could give you a zero rating, this new update is completely out of it for me, I've been unable to make a transfer transaction because it keeps asking me for token and a secret answer which I'm not aware of, please 🙏 do something about this",1
2023,Frustrating,1
2023,"I honestly regret updating to this version of this app. How on earth do you request for an answer to a secret question without the question? I've never opted for this option, so why is it popping up now? I've tried to go back to the old version. And you GTBank should know coming to the bank at this times isn't fun in anyway. The reason for an online transaction in the first place. Despite the so many unpleasant issues I get from banking with you. Haba, I'm very pissed. Very Dissatisfied!",1
2023,This update is an error...pls remove the update it was a bad idea...the app is useless as it is,1
2023,Slow service severe,2
2023,"This update is a big issue, I've tried to log in but way it's asking for token which I don't have and don't know how to get. Please any know how to go about it cos I need to make transactions asap",1
2023,"The update is tooo bad, no finger print authentication, asking for a secret answer with the question, I'm stock and will have to uninstall now",2
2023,Have been trying to open this mobile for months but I can. I was asked to follow steps to login and I have done that but I can't still a cess the app,2
2023,"This new update is trash, I can't make transfer it keep telling me I have 2 app on my fone, den asking for token and security questions",1
2023,It was was working fine for me at off pick periods (Late at night and early in the morning)all of a sudden it is now requesting for hardware token to do any transaction. The application is displaying This mobile device is already linked to another Account. It is surprising.,1
2023,"Why this new update? Everything was fine the way it was now to buy airtime, I am being asked to give an answer to my security question, that's not even the issue. It's the token, I never signed up for any token and now I'm being asked for one. Also, it says my device is also linked to another account when I try to log in which doesn't make no sense. Please fix this!",1
2023,"This new update is scan, I cannot make transfers . I wonder who tested before uploaded",1
2023,"Dear GTB, I want to believe that you guys have made a mistake. The new update no longer has fingerprint login. To make matters worse, I now need to answer secret question and use OTP for every transaction? Why are you people trying to make life difficult for your customers?",1
2023,"Sincerely am really disappointed with this upgrade finger print options removed for login, asking for answer to secret question and a transaction can only be complete via token. Please if possible u ppl should restore the old version am stranded somewhere now because I can't make transfer even the code not going through. This upgrade is a pain in the arse.",1
2023,"I really like this app, because it helps me a lot, especially transfer to other Banks and buying airtime.",5
2023,What's happening with the app/update? I can't see my transactions and it's saying my mobile is already linked to another account and I need a token. I have only 1 account and I was good with my transaction code. Everything was okay until recently. Please fix the app.,1
2023,I have been trying to make transfer for the pass week but it's not working. Something need to be done. The app is just frustrating,1
2023,Please tell me if updating is now a crime? I updated the App and now is asking for hardware token. I had never used token to transact on the App. How do I go about it now? Kindly just tell and hate frustration. Help is needed ASAP.,1
2023,Amazing App i must say. Since 2018 is always working smooth,5
2023,"Ever since the upgrade, the fingerprint option for log-in disappeared and it ask for secret answer everytime you want to do a transaction. Infact everything changed about the app and it seems we need to go to school to learn about the app again",2
2023,I hate this update. Why on earth did you guys remove fingerprint login. Please you guys should bring it back,3
2023,"This update is TERRIBLE. I advice anyone trying to update the app to stop and stick to the older version cos this new version will ask for secret question and token in order to transfer, even when you're using it on your registered device; nd trust me, the secret question you will provide will not accepted. It'll keep saying invalid secret question even after I resetted it. This new app is total trash... Again DO NOT UPDATE IT.",1
2023,"This is now unbearable, since I updated the app I haven't been able to make one single transfer/transaction it's either it says processing which will never go through or it says USER RECORDS NOT FOUND. These app is becoming a mess an update should bring better things not make it worst",2
2023,Just got worse. I usually use my fingerprint to log in and now I can't anymore. Asking me for some token and not show me how to get the token,1
2023,"Why am I getting an error message that says ""this phone is linked to another account"" when the phone has always been mine and it's always been the same GT account?. When I try to carry out any transaction, it never works. Offer a solution please.",1
2023,The new app is a problem. Now the App is asking for token I dont have before I can make transfer. My fund is stuck and I will avoid GTCO App for now,1
2023,Wonderful apk,5
2023,It's just not working. It's practically useless on my phone now.,1
2023,"The new update did not help, there's no service at any time and I can't log in all since I updated the app.",1
2023,"The new update removed the fingerprint sign-in option which is fine cause I still know my password to log in. The issue is when I need to make a transfer. It asks me to input a secret answer without showing me what the question is and asking for a token (which i never signed up for) which is very frustrating especially in urgent situations. Please, go back to the former state. It was so much better for transactions.",1
2023,Very good App. Serves all my banking needs,5
2023,I would advise GT bank not to completely face out this app for the gworld which is a little bit more techy to operate,4
2023,"It seems updating to your new version is now a crime,am not able to do transfer with the app.asking for token that i don't use before.",2
2023,I'm trying to send money to other banks on this app . But it keeps loading till forever,2
2023,This app has not been working for almost 3 weeks now and i have not been able to make any transfer or nothing it's so sad,1
2023,I can log in into the bank app but I can't make a transfer again help please,1
2023,"My bank,is effective and efficient but we are having problem with the network and money not refund as when it should be.",5
2023,Very likely,5
2023,"I don't really understand why this app is no longer working as before. I can't no longer use the app to pay new beneficiaries. Even my current beneficiaries are no longer available. I believe this can be rectified but until then, the app will receive a star out of 5 or even less.",1
2023,So amazing,5
2023,"Show exact Date & time of transactions, pls!",3
2023,Poor,1
2023,Excellent,5
2023,Nuhu Aliyu,5
2023,This bank app is trash,2
2023,Login is becoming so difficult as if am entering wrong information,1
2023,Not responding to all transactions.,1
2023,Why am i unable to sign up in the mobile app,1
2023,"Quick question, is this app self servicable or is it best activated in a bank?",1
2023,Unsatisfying,1
2023,"I'm getting confused, which is the newest GTBANK app? I just got an sms. ""Dear Customer, effective May 1st, we will no longer support the old GTBank Mobile App. Kindly switch to the GTWorld App, available on your App Store. Thank you."" I don't mind a link pls",1
2023,It's not working to transfer to another banks,1
2023,Application not loading wen u are about sending money vpoor,1
2023,I can't transfer money on the app for the past 3days. This is quite disappointing.,1
2023,"Good morning. For the last 2 days now, I haven't been seeing my transfer history on my app.. there should be a clear explanation on this please",3
2023,Update the app ohhhhhhhhhhhhhhhhhhhhhh,1
2023,"I can't make transfers from the mobile app, and my beneficiaries' account details were not displayed. My parents don't have anything for Ramadan and can't even send money to them. I'm terribly disappointed with gtbank.",1
2023,"22/03/23 I have to reduce the stars now. This app has been crappie for the last couple of months. I can get it to work. Living in Diaspora, if I can get it to work, I can add all stop using this account. Since, it's no good to me. Just the look alone is outstanding...... and its so easy to navigate. I have used apps from other banks including foreign bank.....but mehn, this one feels so good........",1
2023,"Please help. The problem started ending of February, 2023. My app just simply stopped sending and receiving money. Though it received money early March but ever since then, everything just stopped working on it. All my saved beneficiaries are not there anymore as well. I'm able to log in but not able to transfer money. Please help, I already updated the app. I need it to work before the ending of this month, please what can I do. This is an SOS o",1
2023,Just love it,2
2023,If it was possible to give a minus 5 star I will give it to this app I've been frustrated so many times trying to sign in to this app It doesn't work ..how can I enjoy this bank if I can't open the mobile app ..so bad,1
2023,"For the past 6 weeks, I can log in to my account but can not do any transfer. I have tried several times to contact GT Bank to no avail. Called all their Cutomer service numbers, and the phone rings, but nobody picks. Sent an email, but there was no response. The bank has gone down the drain. My next move is to move my money any time I get to Nigeria. This is pathetic.",1
2023,"It is awesome! Be it the security measures, customer care and services. Just love it🙌👏💪❤",5
2023,Try to add more options and account balance security ( ******),3
2023,"Worst Bank pp Ever, I have been unable to make any transfer for over 2 weeks, mind you this isn't happening to me alone, even my husband and friends. The worst thing is that I have contacted their customer service on different platforms but they fail to respond. Poor App, Poor customer service.",1
2023,Awesome,5
2023,"Have not been able to use the transfer to other bank functionality on the app for some time now, just keeps rolling, forced to use the mobie unfriendly web option",3
2023,"Has to be the worst banking app in the world! No update in 3 years, can't make transfers to other banks, fingerprint option is a fluke! The entire dev team should be fired tbh",1
2023,"I cannot view my transactions. I sent out money, no way to get proof of transfer, can't view transaction history. Too bad",1
2023,Nice,5
2023,"ancient app, one can NOT share proof of payment from history of payment made. GTbank Please upgrade 🙏",2
2023,"Gtbank, have been patient enough on my money.. I did a transaction since last month twice nd i got debited since last month and i havent yet got a refund... U people said u will.since since u havent Reverse my money bck to me... Pls reverse back my money",2
2023,"GTB mobile app is down. You can receive money, but you can't send or transfer money",1
2023,"Unable to perform some functions, and when i try to log in recently, i'm unable to, its not that my password is wrong, its just not working, so disappointed",1
2023,"Never really had any issues with the app since I have been using it for over 4 years now, so yh, it's worth it.",5
2023,I don't get information of what i want,2
2023,For the past 3weeks now I can't transfer money from my account.What is going on with this bank.,1
2023,My saved beneficiary disappeared and I can't transfer to other banks. Very frustrating. Was working until a week and half ago. I have un-installed and re-installed app twice without much success.,1
2023,"I bought a new phone (Tecno spark 10 pro) and downloaded d mobile banking app and it doesn't want to open. Same with d GTWorld app, not starting",2
2023,For the past 2 months or more I have been trying to make a transaction but it started to load and then it fails. I am uninstalling this app as it is not reliable,2
2023,"Unfortunately I've not been able to transfer money to other banks in the past month using this app. When I click on ""To Other Banks"", I get an infinite loading spinner. What's going on?",2
2023,I can't do any transactions on the app anymore. Business money just stock in the account. Like nothing is working at all. And the ATM card refuses to work as well. Keeps bringing up unnecessary lines. Don't even deserve a star.,1
2023,Gtb keeps deducting money from my account and theur customer care service is always busy or not available at all,1
2023,Why is it taking so long to send me the code for the app?,1
2023,It's very helpful and effective,5
2023,Better,4
2023,Not being able to transfer money for over 2 weeks. This is so bad,1
2023,"Unfortunately the Date range when checking transaction history doesnt work. Getting to 3 years, and this app has no updates. It lags and sometimes wont work.",2
2023,I can't do transfer anymore why????????? For over a month,1
2023,Wonderful,5
2023,Cant download,1
2023,This app no longer working.,1
2023,Your bank is the most useless bank on Earth.. I transfer money on 11 of this month.. it's successful.. third didn't receive any money and it's almost a week.. no refund.. write you a mail fail to deliver.. call your customer care number no answer.. just shut down pls.. since you're not functioning! Rubbish Bank,1
2023,Thisap isno she upgrade transfer limit,4
2023,"I've never been more frustrated in my life,even with this mobile app I can't makes transfers,it keeps showing successful but the money never gets to the person,I can't even fund my other banks with it and with my card.",1
2023,"For more than two weeks now, I cannot make transfer from this app. I don't know what's going on, so I'm given it one star.",1
2023,"For a period of time now,I can't make transactions with this app,it's frustrating ,having the app now is useless to me now",1
2023,This app has been so frustrating since I redownloaded it. I have not been able to log in again. My mobile app account have been saying blocked even when I entered the right details,1
2023,"Since the CBN policy on new Naira notes, I was able to make only one transaction for many weeks. Now I can't even login to the app again. This has left me stranded like many other users.",1
2023,I tried to log in for so many times but it's not working,1
2023,Can you people please fix this app. We can't make any transfers,1
2023,Not working,1
2023,Good,5
2023,Interesting!,4
2023,"Hello, for about 4 weeks now, I can't initiate a transfer from the app. Within GT bank transfer doesn't show the saved beneficiaries anymore and outside GT bank transfers doesn't even load to allow you initiate the transfer. I have installed and reinstalled - Still doesn't work. What is going on for Pete's sake?",1
2023,"Gtbank is now one of the worst bank in Nigeria, how can you disable all the customer care service WhatsApp chat.",1
2023,Simple and easy app,5
2023,"Why can't I do transfer with my app, this is real pissing me opp",1
2023,"Very worrisome app. Locks you out without notice. You try to follow the prompt, you hit a stone wall. Very frustrating.",1
2023,Why can't I subscribe to gotv ? It doesn't work on the app anymore. please fix,1
2023,"The app was working well until about a month ago. Now all of a sudden, there are no records of any saved beneficiaries, no record/history of my transactions. It's like a blank app. What's going on?",2
2023,Nice,5
2023,Not openning for me to activate my 4 digit pin,3
2023,I cant long in,5
2023,"Very useless app, you can't even create an e wallet with it, the option to create an e wallet doesn't even work",1
2023,good,5
2023,I don't know why it's not letting me sign up...so frustrating,1
2023,Good,5
2023,Awesome,5
2023,"Easy to use,do major of your transaction without going to bank, i love the application more combine all my account together in one place oppen to me for use at all time.",5
2023,This app is the worst app. Imagine I can't even transfer my money to another account keeps loading and at the end it shows time out. I wish I can rate zero start,1
2023,The most useless app. Cant show my registered recipients let alone make a transfer,1
2023,Very good,5
2023,"Dear gtbank, stop acting like thieves. Reverse my transaction. Since Feb 19th, reverse my transaction.",2
2023,Logs in probably once in 50 tries,1
2023,"GTBank, I think you should provide a switch to make it optional to display account balance. The way account balances iare displays - no privacy. This era of constant transfers, account balance should be hidden for security reasons.",2
2023,"Occassiinal freezing. For the past week now, I can't transfer to other banks, only the ""transfer to other GTBank"" link is working.",3
2023,I have never believed GTBANK could disappoint like this.I couldn't do a transaction and I will close my account,1
2023,"I tried signing up, and after several attempts, I'm always being shown the same thing-""We've sent a mail to..."" And, no mail has ever been sent.",1
2023,"To open the app now takes almost the whole day, Soo frustrating",1
2023,Tired of this App unable to login 🙇,1
2023,This app has not worked properly since at least November. Please fix it.... When spending money becomes hard work 😏,1
2023,Difficulty opening. Not user friendly,1
2023,Wat a bad app please dont download🤤,1
2023,It's nice before but now is'not open.,1
2023,Very useless App..,1
2023,The app is quite okay and I would have given it 5 stars if not for the top up and data issue. I never get value for my top ups or data whenever I try to use it. There was a even a time the money wasn't refunded. Another one is I find it hard logging in several times. It will just stop loading for no reason at all. You guys should really fix this app.,2
2023,Worst bank app ever at the moment. Its difficult to open for transfer and others.,1
2023,Hardly opens when other people's own opens easily,1
2023,Its not good,1
2023,I don't know why your app doesn't work sometimes. I've been trying to sign in for hours to no avail. This happens frequently. Fix it!,1
2023,I keep trying to log after imputing my password but it does not work. I have tried more than 20 times but its not working,1
2023,Trash,1
2023,"I'm unable to initiate a transfer for sometime now, it is not my network for a fact. Can you help out",2
2023,"The app is now difficult to use. List of saved beneficiaries no longer there and difficult to log in. After log in, one can not transfer to either gtb or other bank account. This is really terrible.",1
2023,"I have not been able to carry out transfer transaction on my app since 2nd of march .please help me, l don't know what to do",1
2023,It is not working effectively. Sometimes it goes blank.,2
2023,"You people are raving mad these days. do a transfer and get debited multiple times, plus you debit without without crediting given account. Idiots!",1
2023,"I really don't understand this App anymore and I'm really not happy about why i will have money in my account and i can't make any transaction for more than one month now,if any Emergency i cannot send money for any Emergency pupose which is very bad, please you guy's should do the needful. For now i will give 2 star",2
2023,pls can I open the bank app without going to the bank,2
2023,This is 2023 and the app is almost unusable. Extremely useless and problematic!!!,1
2023,I just log into my account with usual logging mode but unfortunately I was not able to login with my logging user ID and password. It just show me that my account is not registered with the account what nonsense is this plus I made a transaction on 23rd Feb. And I got debited twice that same day plus 9th of march 2023 it's getting more serious now.,1
2023,"Very frustrating mobile app, chooses when to open but most of the time prefer to take you back to login screen after you use the login button",1
2023,Great with 1000 stars,5
2023,"Shite, very shite, that's all",1
2023,Good,4
2023,It's doesn't login after downloading,1
2023,"Does this app still work? I can't get past the login page anymore even after it shows my fingerprint has been recognized. I noticed GTB has a different app in the Playstore, can I not just update this existing one without downloading a seperate app?",2
2023,"please you guys should work on this your app, it frustrating most times🤦‍♀️",1
2023,"The shittiest bank app ever. The slowest to open. I've been trying to log in for hours now, but it wouldn't open. What kind of frustration is this!?",1
2023,I can't login my gt app. It will load but won't move to the next program.,2
2023,"Not opening for the past three days, all my transfer did not go through and l was still debited, all customer care lines are not going through. Really embarrassing.",2
2023,"This can't even open and when it does,u can't see ur transaction history",1
2023,This app has disappointed me more times than I can imagine lately. Its really terrible to see a bank that's supposed to be driven by innovation have an app that's most times a disaster when you want ot perform basic transactions with it.,2
2023,"Poor, I can't login. The issue of transfer is bad. Your system is down. Too bad",1
2023,Good,5
2023,Trash app,2
2023,"Edit: The app has just been terrible recently. All my saved beneficiaries for GTbank to GTbank transfers are gone, and I can't even transfer to other banks. The level of service has seriously declined from my first rating in 2004 till now. It's just a sad sight to see. GTBANK have outdone themselves again with this app. Just when I thought they couldn't get any better.... kudos to you guy",1
2023,Very poor. I couldn't make a successful transfer for like 30minutes,1
2023,Good,4
2023,who the heck develop this bunch of bug too bad for a bank of this kind,1
2023,Can't log into the app. Fails most of the time,3
2023,The app is Frustrating...,1
2023,"Why have all my Saved Beneficiaries suddenly dissapeared for transfers??? Also, The fingerprint sign-on feature does NOT work!! I have enabled it many times, Uninstalled and reinstalled the app, still DOES NOT WORK!! This bank has becomenso fraudulent. I have reached put almost 8 times using every Chanel and no one has responded. Can't wait to close my account",1
2023,Sweet Enough,5
2023,"This is the most terrible this app have been. Employ more talented hands, pay them well so they don't leave you and japa, increase your capacity and stop putting your customers through this torture it's not nice.",1
2023,The app is hard to access.,1
2023,Rouge app the app always debit me twice on any transaction I make and if u go to the bank you they will tell you the transaction has diff ref number they keep stealing my money,1
2023,"Just work on an upgrade. Other than that, great app...!",5
2023,I transferred money for over 3 day now I was debited but the beneficiary didn't receive and in addition no generated receipt. I NEED MY MONEY😡,1
2023,"Nonsense, so disappointing can't sign up and log in 😤😠😡🤬😡🤬😡🤬😡🤬🤬🤬🤬🤬🤬🤬😡🤬🤬🤬🤬🤬😡🤬🤬🤬🤬🤬🤬🤬🤬🤬😡😡🤬🤬🤬🤬🤬🤬🤬🤬😡🤬😡🤬🤬🤬🤬",1
2023,Very good and hopeful,1
2023,I like GT Bank,5
2023,App hasn't worked for about a week now. Glitchy and I haven't been able to go beyond the login page.,2
2023,I haven't been able to use the app for a days now. The ussd keeps saying not available What is the issue please?,1
2023,Am experiencing issues with my mobile app since last month. I don't understand what is really happening. Anytime I login to perform transactions it keep saying alert null...and nothing is functioning again .pls kindly guide on what steps to take,1
2023,Very ok Thanks and works,5
2023,"Please I need your help, I didn't open account with your bank but my money transferred to my opay account keep going to GTB they even have me account number attached to my name, I need customer service number to contact now now please",1
2023,Nice!,5
2023,"This app was very good for so long, but recently misbehaving",1
2023,"I have been trying to sign up, but it kept on rejecting my request saying my profile is something I don't even understand, I went to the GTB to collect ATM only for the purpose of mobile app swrs I regret joining GTB",1
2023,"GTB please return my money for a failed transaction. I have sent you messages on Twitter even on WhatsApp, still no positive response from you!",1
2023,I don't understand what is happening to the app. I cannot transfer money to other bank institutions. This has been happening for 1 month now. What is going on?,1
2023,The app hardly opens now. It's really tiring,1
2023,Am unable to sign up into the app,1
2023,This bank is really going out of date. I've been trying to make transfer both GT to GT and to other banks for SEVERAL DAYS without any success. I'm thinking twice now about GT. This is a horrible service.,1
2023,"THIS APP IS SO ANNOYING I MUST CONFESS THIS IS MY 3RD TIME DOWNLOADING IT ON MY PHONE BUT TO NO AVAIL CAUSE I CANT ACCESS IT ....TOO BAD AND VERY ANNOYING . THEY KEEP ASKING ME TO PUT.....MY USER ID,PHONE NUMBER,ACCOUNT NUMBER OR EMAIL YET AFTER PUTTING IT NOTHING IS HAPPENING.THEY KEEP TELLING ME THAT AN ALERT ERROR OCCURED SOMETHING NEEDS TO DONE SERIOUSLY ,YOU GUYS ARE FRUSTRATING PEOPLES LIFE😡😡😡😡😡😡",1
2023,"The fingerprint has stopped working since and I used it in logging in and confirming my transaction, and the help centre platform has also changed, it's easier to complain before when you have an erroneous transfer but now it's all trash, I don't see where to fill form again, bringing different types of list and options, who even upgraded the app, it's nonsense, it's now harder to operate. Pls find something to do to it. I need my money o, in this cashless policy money is still hanging.",1
2023,"I have had a terrible experience with this app for two weeks now, I can't make a transfer to other banks' accounts .",1
2023,Having access to transact in the app is very difficult and frustrating in recent times,2
2023,I was unable to make a transfer. Saved beneficiaries were not displayed. And I couldn't add a new one.,1
2023,The app and ussd are not working and i can't even reach your customers service What a bank😔,1
2023,I've not been able to make transfers with the app for weeks now and my account balance is been displayed,1
2023,Super cool,5
2023,Great,5
2023,"I have been having issues on transfer over 3weeks now and I have mail their customer services yet nothing was done, anytime I have the opportunity to move my money out there I'm done with this bank. This is frustrating having money in the bank and can't use it to settle emergency bills, if I have the opportunity I will sue this bank.",2
2023,I cant even sign up always error occured,1
2023,Good one,5
2023,"0 star.... The worst app ever in the banking world. I can't do any transfer, check history or even make complaints for the past 2 weeks. It is shameful!",1
2023,"Hello, I can't get access to this app. I keep getting a message about an error that is occurring. I even had to delete the app and reinstall, nothing changed still. Its been weeks now.",1
2023,Great,5
2023,"I wanted to give three star but this recent development is really frustrating, whenever payment is made to my account I don't get credited on time. And the worst of all is that for the past two weeks now I cannot carry out any form of money transfer on this app, it's responding at all and this is really frustrating. I don't know what to do especially now that I have important transfer to make. So frustrating and annoying. Please you should do something about it swiftly before It's too late.",1
2023,I transferred some amount since 5 days ago and today the alert is yet to drop. Why all this inconveniences,1
2023,"It's to be less stressful using this app, but recently I made a transfer once but got debited 3 times..sent a mail but got no response till this moment... please kindly work on your customer service email for cases such as this..it's important.",1
2023,The sign-up button is not working,1
2023,Since 3weeks now! I couldn't make transfers with the app😭 like before! What's the problem with your network? Please rectify it now👏,1
2023,I can't make transfer from my app. This problem has persisted for over 3 days now.,2
2023,Great,5
2023,"The app isnt working ,i can't even sign up at all to use the app,please let this problem be fixed thanks.",1
2023,Just amazing,5
2023,I can not transfer money to other bank. Why,1
2023,Why is the card hotlist not working,1
2023,Horrible app. Can't transfer money since 4 days and nobody seems to care if their app is working or not.,1
2023,Good,5
2023,I can't make transfers to other banks with this app.... Horrible!!,1
2023,Not going though most time pls l want to reopen it and continue making using of the app okay,5
2023,Very bad over 3 weeks now i cant use the app. I cant see my transcation histroy and i cant also transfer also.,1
2023,Fix app.,1
2023,"The programmer of dis app is a complete Novice ""password fill only number option no alphabet, how can I fil my psw madeup wit alph/numbers"" lump!!!",1
2023,The Gtbank app has been stalled for over a week and the online website repeatedly showing server error. Not surprised nothing Nigeria works. Hopefully this is not going to be another BVAS. Pls. someone should fix this app asap.,1
2023,Chaichai RINGIM,1
2023,"I can't make transfer, keeps saying user not found, unless it's a saved beneficiary, Iyour ussd services are the worst, always dissapoints when I need it the most, I opened this account as a student for free, I would not recommend this bank to anyone even of it's for free",1
2023,The remita payment of my app is no longer working for days now. 😞.,2
2023,"Hello GTBank, Since the first week of February, I can't access my GTBank account through the GTBank app. I do receive alerts but I can't send money to anyone or save new beneficiaries. Please you guys should fix this.",1
2023,I have been unable to buy airtime from other networks on the list except for MTN...please fix this,3
2023,"I usually use my mobile banking app for over 2 years without having difficult but of recent. I can't make a single transaction on my app, it keeps on loading and nothing happens. Please I need an urgent response",4
2023,It keeps telling me this app has a bug,1
2023,Can I get a card from this bank and use it to buy coins online since am not in Nigeria at the moment?,2
2023,"For two weeks now, I haven't been able to make any transfer. The moment I select the account I want to transfer from, it keeps loading forever. This is tiring. Please fix this.",1
2023,"Been unable to use the app for over a week. My save beneficiaries don't show up and even when i manually type in account details, i am unable to make transfers. So frustrating!",1
2023,Better,5
2023,I have been unable to make transfer for days now. Kindly look into this,4
2023,Pls am facing difficulties in using this app to make transfer it doesn't display any bank on the banks option icon.pls kindly help on this issue.,2
2023,"Not suitable for a person with high blood pressure. Whenever ""it"" decides to open, it's great, else, highly highly unreliable and frustrating. This will force me to get an ATM card now. At this time of commenting, it's really horrible and it prompted this review!",2
2023,I mistakenly uninstall the app but when I install the app I wasn't able to login and the customer service number is not reachable,3
2023,I have been unable to sign in on the mobile app. It's quite frustrating,1
2023,Why am I not able to download this app?,2
2023,Good,4
2023,Sometimes has network issues,2
2023,"One should be able at access their money via this app 24/7, unfortunately, unlike other banks, this GTBank app dies at will. I've been trying to login and make transactions for over 24hours and yet impossible. Today is Monday, and one cant access ones hard earned money. Isn't that crazy? Learn from Monzo bank app in the UK. No glitch for a second in 3 years. Check their stars too and compare their subscribers. U guys need to wake up and up to your responsibility asap.",1
2023,"My app have been having issues lately. What could have been the lroblem. I cant make transfer with the app, i cant use my card∆, and the app keep misbehaving. Please help out .",1
2023,A very nice app,2
2023,Ayomide,1
2023,Sweet app. Best bank ever.,5
2023,"The app is not effective. Not working at all..., keeps rolling round the cube.",1
2023,I have not been able to use the app since installed,5
2023,Its been working fine until 1 week ago. Unable to make transactions Customer service is rubbish,1
2023,This app is useless I won't rate it 😡,1
2023,My name is adeniji serah,5
2023,For about 2 weeks now past transaction records don't show on my screen. What is the problem?,3
2023,"Presently the app is not working for me, I can't get to the recipients/ Beneficiaries interface either other banks or gtb. I can only login and see my account balance... this is not good at all.",1
2023,Fantastic,5
2023,"You guys are really giving me tough time in making transfer through USSD are you the owner of my money or you worked for me, is it a crime to have you as a banking system for savings for crying out loud.. I will ensure to mobilize more than 2000 customer to quit using gtbank if you fail to rectify the issue.",1
2023,I love this gt bank,5
2023,I don't know if I'm the only one that has to use Ussd to generate token before going back to the app and completing a transaction.... it's really annoying,1
2023,The name of the banks don't pop up when account number is keyed in. I am being asked to type the first 3 letters of the bank. All to no avail.,1
2023,I cant use this app for more than a week now. Couldnt even transfer. Whats going on here pls,1
2023,This app is fairly good but you can't open this app without your username,3
2023,It obvious gtb is in deep trouble. I've been trying to log in for close to 4 days now and their network is down. Just let me know when it's up so I can finally close my account.,1
2023,Please I don't know I can't even send money to another bank tru my mobile app for some weeks now,1
2023,"For more than a week now my mobile app is not functioning,and I cant make any transactions",3
2023,I can't log in to my account The App is worst,1
2023,I cant even tranfer in my account again . its open buy during tranfer its not going through,2
2023,Worst app so far. It keeps debiting for fail transaction with no refund. I keep loosing money using this app. Customer care response is zero to nothing.,1
2023,"Terrible app, saved beneficiary not loading",1
2023,"App not working. I have not been able to do transfers, see my beneficiary list and also my transaction history on the App for over a week now. Do better and fix up!!!!",1
2023,"What's going on Gtb. I can't make transfer anymore 😪. Not even to a GTB account. Update: 4 March, 2023...After sending me a response to email them. Which I did on the 1st of March. Well, till now....No response😪",1
2023,"Gtbank has lost their quality service! This app is the most frustrating tool apart from Nigeria govt frustration this app is the direct one. The debits is outrageous. I will soon close down my account with this people. Now i made transfer the person has not gotten me money , the one someoene sent to me i have not gotten. Making me totally stranded. What the hell is wrong? are they short of staffs or what . You guys don't know the pain of losing money even the complain website isn't working .",1
2023,You guys network is terrible. Uba that was undermined is doing far better than you people na wao. No transfer for how long please and you know the condition of the country right now it's frustrating abeg.,1
2023,Great appreciation ❣️👏👏,3
2023,Gtb ussd code is not even working at all anymore... You people are loosing customers on a daily basis due to transfer issues using ur ussd code.. Having trying several times but to no avail.. Pls do something about ur ussd transfer..,1
2023,This app does not display the time the transaction occur. It only displays the date. That is not good enough. Kindly do the needful and amend the app to also display the transaction time. Thanks.,3
2023,I have not been able to make transfers from my app for weeks now. What's wrong with the app?,1
2023,"What is going on with the app. I have been trying to transfer for the past 6 days giving me error message. I also tried to message the help centre, no solution till now. Please fix your app. It has left me stranded.",1
2023,Been a week I can't transfer money from my account and it so frustrating,2
2023,Please what is happening to the app. I've not been able to transfer both within and outside GTB. My money is trapped. It doesn't load beneficiaries.,1
2023,"App not responding to usual commands. Logins require multiple and sometimes unsuccessful attempts. A bank App usually has regular updates that deal with bug fixes, improvements and security. The last update was in 2020 according to GTBANK App records. A new update will deal with most of the complaints that have been made in the last 2 years.",1
2023,Terrible is an understatement,1
2023,Hmmm d app is been useless not working in my phone,2
2023,"Since two days now,I cannot make use of the app,the transaction history isn't viewing???",5
2023,"Sincerely,I had been having serious problems with this App.I couldn't do any transactions on it for over 4 weeks now.Pls kindly help rectify it .tx",1
2023,"This app has been working absolutely fine since 3years I have been using it but since 2weeks now it has really been frustrating me. I can't even make transfer to either gt account or other account, I have tried to email gtb but no response from them, have tried customer help WhatsApp but still no response, tried calling their line no one is picking and it driving me crazy because I have a bunch of transactions to make and not be able to. Pls someone should help me out",1
2023,"The apps is good but for over three months now I cannot make transfer via the apps and USSD, I visited one of your branch here in Maiduguri but they say I should contact gyconnect. Kindly assist please.",5
2023,"How can the last update be since 2020.... The bugs present are too much and needs to be fixed..... Last transactions display whenever they want, user can't check account history on the app, it's simply appalling",1
2023,"Since I got blind, I haven't been able to use the app because it is not TalkBack friendly .pls fix this",1
2023,This is the worst app ever. The account statement request don't work. The customer care don't answer. They owe me money but they refuse to resolve it. Please don't download this app.,1
2023,Dear GT Bank I've been encounting errors during sign up on your app please help me resolve this issue or give me a suggestion.,1
2023,Averagely ok,3
2023,I can't make transfer for 2 weeks now,1
2023,Since I have install this I can not transfer it will telling that user not found,1
2023,"GTBANK HAVE REALLY GAVE ME A BAD NAME IN MY BUSINESS, PEOPLE THINK I AM KEEPING THERE MONEY BECAUSE I CAN'T TRANSFER, I HABE UNINSTALLED AND INSTALLED MANY TIMES BUTBITS STILL NOT WORKING.",1
2023,Otp is not valid,3
2023,The hole allot of peoples did not commend this app to be a good app so it scaring to download,3
2023,"I use this app for years but no issues until this month. Since yesterday I couldn't make any transactions, it stops at beneficiaries which will not open and that it, then it will say ""out of season, re-logg in"" it's frustrating. You guys should do something.",2
2023,"Wow is very nice, it doesn't has any network problem I like it.",5
2023,Very easy to transfer money,5
2023,Am having difficulties to transfer money to other banks..and also the app is not working well for now,1
2023,I am a new user and couldn't see anywhere for new users. So deleted it.,1
2023,I have not been able to use my app for any transaction for over 5days now.,1
2023,"Please the app has not been working for 5 days straight, the stress of opening it, and trying to transfer to other banks or a GTB account, it either takes forever to boot or doesn't open at all. Please fix it 🙏",2
2023,The GTbank app is really go some issues. It takes forever to boot and doesn't function properly.,2
2023,"Hello. I have been trying to Log into my app lately up till today, no access and some days it will log in but I can't send out Money even the Ussd Banking is not working. It's Frustrating walahi! at this point, I don't know if the trust I had with your Bank Before now is still Guaranteed.",1
2023,"No upgrade for years, slow to login, una no get tech people ?",2
2023,Let me acess the app on my phone,1
2023,"GT is the most stupid bank I have ever experience in my life... Despite they give a master card that work like a valve GT bank, Get away transgender bank A bank full of balabulu Gigi balabulu",1
2023,Good,5
2023,Very poor app someone can not login,1
2023,I cant log in,1
2023,Very frustrating app. Not reliable. Please work on your app,2
2023,The application is not working It is tell me I do not have internet connection,1
2023,Your banks service is so useless and useless. I regret ever banking with you guys,1
2023,"What's really going on,I can't access my account since last week...pls help me out",2
2023,I don't understand what's going on with this app,5
2023,"I'm giving it a one star simply because i use the bank, but this app doesn't work for me, I've tried creating an account but each time i get my OTP an error occurs and as such i can't continue the opening process, ive given it a try uncountable times. I've always planned on deleting it but i need ut because most times my ussd code doesn't work. Please fix it or give it an update Thanks",1
2023,GtBank. You can not pretend you are not seeing all these complaints. Why are things like this in Nigeria?. I can't even make a simple transfer. Once i can just get my money out. That's the end. Im opening Kuda bank. The problem is we can't login.,1
2023,Good,5
2023,I can not get into my account,1
2023,Gtb bank ur father,1
2023,Please why is there no printing of receipt for any transaction made? And I couldn't print out my statement of account...please it should be worked on.. This is very important.,3
2023,Why is this app not working? I can't make transfer and any other is responding with Null...Why??????,1
2023,For all the banks apps I ve used this the worst 1 I ever used about their network please improve the login,1
2023,Ist so easy and sweet,5
2023,Worst bank ever.😡😡😡 You don't deserve any star from me.😭😭,1
2023,Since 4 days now I I cannot carry out any transactions using this horrible app. I don't even get GEN alert. Everything keeps coming back as null. Why why why??????,1
2023,Please I cannot access transfer to other account option on this app,1
2023,"I don't know what is wrong with this app, I have downloaded the app since 3 days ago but to sign up is problem am facing with it. Please can you kindly help me out",1
2023,Noticed i cannot make transfers for about a week now. I am just short of calling it useless.,1
2023,My mobile app has not been working close to a week now I can't do anything pls I need help,1
2023,Okay,4
2023,"Unable to transfer fund. Poor poor poor, please how can I close my account",1
2023,I've been unable to make transfers since Friday 24/2/23 on the banking app. Please resolve as soon as possible,2
2023,"Pleade help look through the quick loan feature, it's a feature that works fir me before but all of a sudden I can't enter a loan amount greater than 0. Even the loan limit is showing zero. Please help look through the transaction details UI needs to padding as well cause the remaining of the transaction ref is hidden under the screen. Nice app though, kudos to the engineering team. Thanks",3
2023,"I can't make any transactions with this app, everything appears null..",1
2023,It is a good application for finsncial transaction and monitoring your finance online. What a great package.,4
2023,"I can't download the app,GTBank since yesterday morning. It keeps on rotating and wasting my data and time. So frustrating!",4
2023,Good,1
2023,"I was unable to complete registration about online banking stuff,i entered d six code sent to me by gtbank &its keep saying unknown error occured&i have 4more attempt.its frustrating",1
2023,Good,5
2023,Am always having a smooth transaction until now....I can no longer send money to other banks apart from the gtbank users,4
2023,"A lot needs to be done to improve the GT bank mobile app. The app lacks the option to hide or show balance, block missing ATM cards, show transaction history, acc statement requests and other minor touches. You could take other advanced mobile apps such as the Access more as a model",2
2023,Kinda good,5
2023,Absolutely terrible! Can't make transfers or anything. Why is everything connected with Nigeria complete and utter rubbish.,1
2023,Very difficult to you,1
2023,Moneh transfer to other banks has not Ben working for days....this is a big inconvenience,2
2023,Excellent,5
2023,Beautiful,5
2023,Can't log in to the app! Both my fingerprint and password are declared invalid. SINCE WHEN??? GTB PLS FIX THIS ASAP!😡😡😡,1
2023,The app has refused to solve my problem Constant demanding of app update,2
2023,"Downloaded the app a long time ago but can't log in, keeps telling me something went wrong",1
2023,A very terrible app! GT should just stop this banking business and start start selling food like chicken republic.,1
2023,"Whenever I call GTCONNECT for my token authorization code, the call is always forwarded, please if the line was invalid, why would you guys put it up on the app🤬🤬🤬",1
2023,"I have tried to setup the app, but I don't receive my login details. I have done it many times",1
2023,I love this bank,5
2023,This app cannot function when a heavy amount of users are engaging it,1
2023,App refusing to open for 3 days...,1
2023,"Since the introduction of cbn's new cash/notes policy, this app has completely gone bonkers!! You can't login...not to talk of having access to your money for transactions!! If by some miracle you eventually gain access, and make a couple of transfers, your account is debited twice on the same transaction! That...or once its 11am (in the last 4 days)...this useless app and bank, just stops working. I can't go to a restaurant to eat...because I can't access my funds!! This is madness!!",1
2023,"Most of the reviews here are also my problem too, plus I haven't been able to upgrade transaction limit from the app. Your mobile bank app definitely needs an upgrade. Please don't reassure if you won't effect change. For a renown bank like this, very disappointing.",1
2023,"This app has been so frustrating lately, can't even login let alone do transactions for 2 days now",1
2023,"After downloading it has refuse to open, please help me out",1
2023,If I could give zero stars I would.,1
2023,Great 👍🏾,5
2023,"Lately the app has refused to open, I've been trying all day, please fix this",4
2023,"Don't know, can't access the app prsently",5
2023,Just,1
2023,"Update. The problem is getting worse. I called the customer service and the lady that responded to my enquiries had no idea when the problem will be resolved, kept blaming their network. I think their online servers is being overwhelmed with requests because of the cash crunch situation currently ongoing in country. Wish they sort it quickly. The mobile bank app has being epileptic as of late. Refuses to login to my accounts everyday almost all the time for the past two weeks.",1
2023,"The app used to be okay. However, for the past one week, I've not been able to login. After putting the password, it just hangs. This has been very frustrating for me. Kindly look into this.",1
2023,Good,5
2023,"This bank app comes with lot's of problem, network issues is so much. U guys should be fast to work on it",3
2023,Taking too long to open and my previous transactions does not come up any more,2
2023,Not working properly,1
2023,Excellent,5
2023,"I've been unable to login all day today. Is there a problem with this app? Feb 22, 2023. I'm unable to login. Is this happening for every user of this app?",3
2023,Love it,5
2023,"I dnt understand again ooo, why is the app not opening?",1
2023,Difficulty signing in and also difficulty in making transfers when you sign in,2
2023,"I was enjoying the app until recently i will do transaction it will not go after 5hours i will receive debit alart from my account. Secondly, logging in into the app now is a problem it will keep rolling round and will not open. So disappointing 😐",1
2023,I downloaded the app but couldn't sign up. It's saying Network error,1
2023,Is a good app,5
2023,App is not opening for a week now,1
2023,Worst bank App Ever,1
2023,"This app is very unfriendly, i think d bank too. A lot of glitches, not user friendly and difficult to load often. I once gave. 5star but now i give 1 star or lesser .",1
2023,"This app is not responding, how can I log in and it takes me back to same log in page , Gtb please step up on this",1
2023,"I haven't been able to log in for about a week. If I try logging in, it will just roll for some seconds and not login again. This has been repeatedly happening over the last few days for almost a week now.",2
2023,Very often App stops working. Have uninstalled and reinstalled many times but still nothing. Very frustrating when you have critical transactions to make. Not good! Currently having this issue since this morning and currently hoping for the best!,2
2023,"It has become increasingly inconvenient, annoying and irritating trying to login to the mobile app to make transactions.",1
2023,"Very very bad customer service. For the past 3 days I've been trying to solve a transaction issue and there is no customer service to help. Both numbers and emails, nothing works. It's horrible and annoying I swear to God.",1
2023,It's a trash 🗑️,1
2023,Very terrible app. Cant even sign up,1
2023,Terrible. Keyboard showing figures instead of letters for password?,3
2023,Good,5
2023,I delete the app by mistake. I have installed it back but the fingerprint option to login and make transfer stop work. Please how can i fix this?,5
2023,Please....I've not been able to login into this app ever since I installed it..what's going on??,1
2023,"For over two years, you haven't update your app , u are just useless, sometimes app will not login",1
2023,It's not opening for me to create my four digit pin,1
2023,"Fast nd reliable,",5
2023,Bad network issues,1
2023,"After I put -down my username and password,then longin.it is getting back to the login option without excuse.",2
2023,Worst app ever,1
2023,This app has become completely useless. It hardly opens. GTB as a whole has been frustrating recently.,1
2023,I put my Nuban Number and it rejected same,1
2023,"I can't access the app and worst of all , no notifications of my account balance and terrible service. Gt bank is not accountable for their customers money and do nothing about it. After filling forms to retrieve my 12k, thry choose to remain silent. It is well",1
2023,Why do i keep losing my transaction history?😠😠😠,2
2023,"The app has been working great so far until recently, it hardly opens.",4
2023,Good,4
2023,"I spent 7 hours trying to make a transfer, the app refused to open, talk more of making a transaction. This happened on 18/02/2023. I was stranded. Very horrific.",1
2023,Everytime it hangs,1
2023,"The app has been working perfectly , but of recent , i find it difficult to log in to the app , very annoying and frustrating , please kindly work on your network because is not encouraging at all . Thank you",2
2023,It's been poor lately,5
2023,Fair,3
2023,Not easy to update the application,1
2023,Great,5
2023,My best app,5
2023,Worst app ever,1
2023,"The app is not working effectively during the day, imagine during this cashless policy and the worst thing gtapp is doing me is that it refuse to open so I'm unable to pay bills",2
2023,It's been a terrible disappointment in the last two weeks.,3
2023,So good and adequate.,5
2023,I have tried signing up it keeps sending user not profiled kindly put correct details i have done the same thing for the uptenth time,1
2023,Can't login no matter how many times I try. The worst bank app ever.,1
2023,"This bank app won't let me login. I've been put in some desperate situations because I can't log into the app. I enter my username, and password with good internet connection but it just stops loading without logging me in and nothing happens. This has become a common occurrence now.",2
2023,"Please i did transfer to my zenith account since on Monday till now I have not see the alert,tried chatting with customer service but after selecting the option they will send rubbish to me",1
2023,Good,5
2023,"What s wrong with your app, your ussd code? pls rectify fast. Tx",2
2023,Fluctuates a lot especially when you need it the most.,1
2023,"Since I have downloaded this app I haven't been able to sign up ,the error is too much ,if it doesn't give error about pin it will be about details, please try and fix this app its not worth downloading as at now",1
2023,you download an app. they ask for the required details. you give the details sent to your phone number and to your email yet you simply do not get allowed to login. I can't even explain to you how disappointed I am but I guess I will just keep managing ussd for transfers 😡,1
2023,I can't login my mobile app,1
2023,"Worst bank app ever,.. logging into your account takes forever . So annoying",1
2023,I never experienced difficulty until recent times where I couldn't log in. The Gtbank website on chrome is good but why can't I use my app anymore? Unable to make transactions for two days now. It's so terrible.,1
2023,My app refuse to open,1
2023,"You had better upgrade it in all aspects. I saw the info on WHAT'S NEW. Are you kidding, that's a big lie. Now you're making me feel like I made a mistake choosing GTBANK. I was a big fan but what you've been doing recently is uncalled for",1
2023,Good,3
2023,Why is this app not working?,3
2023,Always having issues opening,2
2023,I don't understand my app again I can't login seeing yesterday,3
2023,Just straight up garbage,1
2023,"It's stressful and utterly frustrating using this app, today it opens tomorrow it doesn't. I can't even login to check an auto reversal to my account.",1
2023,"Since the beginning of this year, I've not been able to buy anything on Google playstore with my card, and for this reason I'm switching to a better bank than this ur trash of a bank. Even if international transmissions were limited, it doesn't mean you should make my card completely useless. Since your stupid update I have been looking for virtual cards every where and you guys don't even have virtual cards",1
2023,Boss,5
2023,When will GTbank abi GTCo delete this app. Your bank has two apps. It's beginning to look like yahoo app cause some menus don't work for years... Delete one of the app and improve the other. I am feeling like buying it and changing it to GTmyname,2
2023,Excellent,5
2023,Unable to sign up Why is that please,1
2023,Good and reliable working perfectly fine application..,5
2023,Please i need a customer support email to contact them with my failed transfer but unreversal. I made a transfer of 28000 but the other person did not received the money for 2 weeks now please how can i contact the support team with email?,2
2023,"Two stars for effort. The UI is very bad. Sometimes, the code is displayed. Other times, can't enter data in certain Fields. Frequently crashes and needs to be restarted. Editing to 1star because of incredible amount of inconvenience the UI has caused. Don't use this app to transfer funds. Use 3rd party payment systems available in Nigeria.",1
2023,Badddddddd!!!!!!!!!!!! Nothing worked everything was an error occurred and don't say say try GT world cause the are literally the same thing So much for an app that supposed to make life easier and stress free,1
2023,Excellent,5
2023,I don't know for now,5
2023,"This is so annoying. I received a message from Gtbank that I can actually download the mobile app and use it now without coming to their always busy banking hall. I have been trying to do it now, it keeps saying error occured even though I'm using the correct otp send with my pin. This is so annoying. You should have allowed me to be using my Palmpay with ease na.",1
2023,Why can't I register into your app,1
2023,Total mess,1
2023,Still new to this app!,5
2023,No wonder this app is getting weak rating. You need to work on this app seriously.,1
2023,I can't even log in my account in this app it's so frustrating,1
2023,Why is this app not applicable for Sierra Leone?,2
2023,Please how can I get this app danloded in my phone I have been trying to get it done but is not working,2
2023,"There is no short cut to access the bank that you want to transfer to, you have to scroll down one after another until you get to the name of the bank that you are looking for. This takes too much of time",1
2023,Trash app,1
2023,Many times it won't open,1
2023,"This app is always having problems with login from time to time .... Today was my worst experience with it, it left me stranded....And why is the receipt from this app not always clear?",2
2023,"I have been trying to login to the app but it's not working, after input my password,it doesn't take me the next page which is my account,still in the login page.",1
2023,Rubbish,1
2023,I expect more from GTBank than this app that's not working even from signing up,1
2023,"Giving it a 3 because you can't request for your transaction receipt once you're done with your transaction......I didn't get to save the reciept after the transaction,now I don't have a reciept anymore",3
2023,Nice app,5
2023,"I want to register on this app as a new user but it keep asking me user id which i have use the option given to obtain the user ID but it keep on telling me that the user is not updated,... I dont understand what is wrong with the app",1
2023,Easy to access,5
2023,"I keep getting ""user has not been profiled' while trying to set up my mobile app even when the details are correct, what could be wrong?",1
2023,Why I can no longer login to my account today. It was accessible yesterday. Phew,1
2023,I can sign in. After inputing my login details it will load and come back to the login page even if i input rubish. Nothing in the app is working. I wont advise anyone to download this app.,1
2023,This app can frustrate so much. It's so annoying that I had to abandon transacting with this bank for a while only to come back and face the same app issue. Too bad for GTB,1
2023,I sent 20k and i cldnt generate a remita code.. Saying error... This is unfair gtb.. My money disappered in my wallet,1
2023,Please can I get my account number on this app,1
2023,Good,5
2023,"8/30/2016 The application malfunctions when I try to move from one activity to another. I think this version can't handle all the functions in it. 12/24/2019 The App is one of the best. Kudos to the customer that suggested the inclusion of receipt generator and 👍 to gtb for acting right. But: Once in a while it refuses to connect to the internet. Also, just as someone said it will give an edge higher than others if it's possible to generate receipt of transactions later. Add QR payment.",2
2023,"Hm since I downloaded this apps I never once be able to transfer with it, I only log in to see my balance",1
2023,My bank app not opening Why?,5
2023,Very difficult to upload,1
2023,It is awful telling me that my details are not correct wasting my data on it,3
2023,I want to be able transfer,5
2023,Its good and very faster for loan,5
2023,Please fingerprint for transfer not working,3
2023,I can't sign up,3
2023,"great financial app out there, just help me fix some bugs on box the n you get your five star",4
2023,Very good,5
2023,This app is tool hard to login.....don't known why,1
2023,Good one,5
2023,Masha Allah,4
2023,Fast,5
2023,Excellent,5
2023,Somebody transferred 10k since yesterday to me and he has been debited clearly but this stupid bank refuses to drop my money to me They are thieves!!! They steal from pple and give the money to politicians for loan the best bank is opay and palmplay go and use that I would advise not to use this trash 🗑️,1
2023,Good,5
2023,Wants to open account,4
2023,Very well organised app,5
2023,Iam yet to master the app but its consist almost all the customers solution to thier day to day financial activities,5
2023,Good app,5
2023,"GTBank really must step up, you guys are suffering customers, a simple transaction is so hard to make, I wanted to transfer to other bank I couldn't, did all required steps but still couldn't transact Do something about this, there's too much issues with this app, even right now, USSD ain't even working",2
2023,Manageable,5
2023,🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰,5
2023,Good. How do I update,4
2023,To check balance and Transfer money,5
2023,Good,5
2023,Ola nice ⭐ olowu idowu,5
2023,Finding it difficult to install apps.,3
2023,The app is not working...been trying to sign-up ..it's not going through 🥺😟,1
2023,This App is Really Bad... I just opened an account and I tried to use this App. But it's not working.... I can't even Register....,1
2023,The app won't even allow me register.,1
2023,"I can't use the app, it telling me ""unable to process request at the moment, try again later"" please help",1
2023,Unable to authorize my mobile phone. It keep showing unable to process request at the moment. I started having this issue ever since I switch to a new phone because the old one was stolen,1
2023,Very good,5
2023,"I've always enjoyed banking with GT bank but for about 2 weeks now,am regretting. I haven't been able to make transactions on my mobile App and I sent an email which was never responded to. Please I need to be able to access my money. This is frustrating me",2
2023,This app sucks I mean i can't even signup my account on the app it keeps telling unavailable at the moment then when will it be available it's just useless I mean seriously it needs improvement,1
2023,Where can I get my otp pin,1
2023,The worst,1
2023,"This app is frustrating me, ill use it one time and it wont work again. Ill have to uninstall to download again. This app is actually useless. After removing my balance ill forget about this app and use other banks that have good working apps",1
2023,"Your app isn't working today, I've been trying to login for over an hour now.",1
2023,I was debited by the GIG Logistics Lekki POS and you guys refused to reverse my money. The same way you did I December 2022 until I went into the bank to create a scene. What if I am not learned enough or have not time to go to the bank? Is that how you scam people of their money?,1
2023,Simple,1
2023,Am once a customer of the great bank but for some period of time now...have not been using the bank but I want to know if I can still continue banking with GTb,4
2023,They have network failure as A1,5
2023,No button to hide/ show balance very bad,3
2023,Too much charges even on recharge cards,4
2023,Excellent,5
2023,This app is highly unreliable.,1
2023,Prefer this to GTWorld. This is more reliable,5
2023,Money matters,5
2023,"We don come back here, after the shege of 2 days",3
2023,Very poor App.. Do something and stop disgracing your customers all in the name of your poor bank networking system. Gosh.. So irritating.,1
2023,Nice App for transportation,5
2023,"I got credited N7,800 from the factory i work with since yesterday , up till now i haven't seen alert😥😓",1
2023,Good one,5
2023,The reviews are discouraging👎,1
2023,"Very annoying 😒 I will only give ☝️star to this app Cox I Can't sign up, it keeps searching always. Waste time and data, you either fix it or remove it from the store 😒😒",1
2023,"Installed the app and it's a current account I see, can't even transfer because the select bank list is empty",1
2023,Delay in credit alert,5
2023,"What a joke. You block accounts for verification and the only way to contact you is GTConnect, 24 hour service they say and it is not toll free. They keep you waiting on for 25 minutes and don't pick. I cannot make any transactions. What a joke.",1
2023,Most useless banking app I have ever seen,1
2023,"The worst app in the world, I managed to sign up then they logged me out and when I wanted to sign in again I was told my account is blocked I would have given you guy minus 100 stars if I could that's how terrible it was",1
2023,Takes longer amount of time to open. Says transaction in progress but never really transfer. Slow. I'm currently being restricted from getting into the app. This is just bad,1
2023,I made a transaction and immediately the app crashed money has not reflected on the receivers end plus I can't seem to log in as it's saying invalid username.,1
2023,"I really cannot explain it I have tried opening the app but I just can't,I actually mistakenly blocked it and the phone number they are sending the otp to is the old number I used I have updated the number yet they are still sending the otp to the numbers and going to any branch right now is not achieveable if there's anyway the otp can be sent to my Gmail because it's frustrating even down to alerts I don't receive in my Gmail and the number I updated my sms alert to alerts are not coming in",2
2023,Good,1
2023,I'm finding it hard to sign up into the app. Please look into it.,1
2023,"4 1 9 Gtbank have mole inside their staffs and managers, they are scamers prouds. U will fall 🍂 like others who's their aims is to steal from their clients one day God will expose you and people will see your evils and run 🏃, what you did to me I will never ever forgive you and God will a nswer, I am not writing this for you I am telling ppl so that they will not make the same mistake I made, by trusting you. Gtbank shame on you, u are devils",1
2023,Good,1
2023,3 to r the good working condition tw c weshe's gonna try aaa say we v as we g sweet aßs tond kind are they so we see 4s2 there as,5
2023,Very bad I cannot log in it's telling me my account has been blocked.,1
2023,"Why can't one be able to hide the amount in the app, like GTworld?",3
2023,Backup,5
2023,"If i try to sign in, they would always say ""internal processing error"" after putting in my account number",1
2023,"Good morning well done,i called customer care line you refuse to pick my calls,i sent mail no reply,i made transaction to my other account yesterday due to nerwork i was debited it has not been reverse and i have tried all best to complain it was abbortive",1
2023,How can I fund my enaira wallet by gtmobile app,3
2023,"I want to register i can't, it show internet process error, why i have Data",1
2023,Never a dull moment with you guys. I have a question when will I be qualified for a business Loan?,5
2023,Bad app,1
2023,"I'm a new user and the app won't even let me sign up. After inputting my acct# tap on ""continue"" it reads *Alert internal error. Whats the deal guys? This is not encouraging.",1
2023,IT's not connecting always showing AN ERROR OCCURRED,1
2023,Keeps giving 'internet processing error' message while internet is on with sufficient data... Very annoying,1
2023,"So frustrating that I can't even sign up 🤢🤢🤢🤢. I wish not to rate, but one star is not bad🥺🥺🥺",1
2023,I don't know why I downloaded this app self I made transfer yesterday morning I was debited immediately but the person is yet to see it. same thing this morning I made another transaction using gtbank app the person is yet to see it😭,1
2023,I'm not happy with this app at all. How do I generate a token?,3
2023,"Since I downloaded this app i haven't been able to login, Your internet banking system is poor",1
2023,Please why can't I change my Gtb password,1
2023,This app hasn't been working for almost 3 days now.,1
2023,"If i try to login the app wil be saying ""internal system error"" and i have been unable to enter the app",3
2023,"We should be able to search for the banks, instead of just scrolling",2
2023,Great,5
2023,Why in the world is this app do difficult to access I've installed and uninstalled it five times it keeps showing unexpected error occurred So annoying GTB please work on ur app a lot of people that I know are complaining of the same issue Is very annoying,1
2023,Please is this the original app?,5
2023,Nice,5
2023,I'm from Ghana if I download it I don't see Ghana please where can I download it from APK for Ghanaians,1
2023,"Great, but u guys can still do better",5
2023,A very good app,5
2023,Not reliable,1
2023,why can't i open an account its showing me internal error,1
2023,"Suddenly i have been unable to use this application for like 3 weeks now. It just keeps on loading without coming up, reallly frustrating...",1
2023,"The App is malfunctioning, I've been trying to login with finger print for over how many days, it's not working. I've used the password also still didn't work. Kindly do something about it.",1
2023,Not ok,2
2023,GT bank is a best bank in the world,4
2023,It's way too good to use.,5
2023,Nice apps,1
2023,My ride or die.,5
2023,seee,2
2023,Good of ur product,5
2023,Do good,5
2023,"I did a transfer since 13th of this month, uptil now the money hasnt reflected in the beneficiary account. I have sent series of messages no reply.",2
2023,"Disappointed with this app. For close to four years now, I can't create a signup account on this app with my account number. It's sooo annoying 😡😡😡😡",1
2023,"Something is wrong with the app... I have only used the fingerprint feature since I signed on, now the feature isn't working anymore, I can't login because I've forgotten my password. Terrible",1
2023,"I am trying to sign up. But I keep getting the error message, internal processing error. I have rebooted and uninstallled the app, yet I am still getting the same error. What do I do?",2
2023,The best app ever,4
2023,I don't receive sms/email OTP in other to authorize my phone. I have been trying this for a couple of days now. Please rectify this issue,1
2023,I don't want to rate this app at all. I have been trying to log in but it wasn't going through. I was almost blocked. I don't know what to do and I can't even change the password despite that my password is very much correct. I'm highly dissatisfied by this app.,1
2023,I can't sign in to the appit keeps saying internal error,1
2023,"I am having issue accessing this app lately. It kept showing ""internal error"" and I don't know what that is suppose to mean",2
2023,Good,5
2023,"This is simply the worst banking app on playstore, stay away for the sake of your own mental health",1
2023,This is 2023!...you need to fix bugs and update this app. It's long overdue.,1
2023,Best Banking app,5
2023,"The app is always telling me 'transaction in progress' anytime I try to transfer funds. If I do the transaction twice, I would be debited twice and then wait for a reversal. What happened to you guys? This app used to work well!😡",2
2023,Worst app I have been sign up since last year up till date I was unable to sign up.,2
2023,"To be honest, Gt bank is very bad to me First of all...why should we use our money to call customer service which is meant to be free Second of all...after wasted money used to call...the amateur customer care attendant couldn't even solve my problems 🤦🏽 Now I'm calling them with my own money, the customer care service is totally bad...they will now be saying their customer care service is busy and that we should wait...really? Like seriously? When no be say you no go charge for the call?",1
2023,Very good,5
2023,"Gt bank Una be thief u people should revers my money ooo back 6900 only ,dey debit me 2 twice",1
2023,"So frustrating not to be able to make transfer at one go. Displays ""processing"" when making transfers and doesn't eventually process.",1
2023,"This app is giving me troubles lately,I can not do transfer, since one week now ,it saying transaction in progress since last week",1
2023,Excellent,5
2023,"I can't even successfully log in to the app cuz it keeps saying ""an error occurred while logging you in""",1
2023,Escellenct,5
2023,Please this app is so useless. Another should be updated. U cant search and it also hangs when you try to touch a bank name.,1
2023,"This app seems to select accounts I can do transactions with, and it's really unpleasant. I have been trying to transfer some amount to a particular account, but all I see is ""Transaction in Progress"" after putting in my pin. Kindly address this. Thank you",2
2023,Wow. I love this application browser,5
2023,I h I,2
2023,I just downloaded the app on my new phone and it's requesting that I update the app but I can't locate the update button. Thanks.,1
2023,"This app is beyond useless, it's not worth a star! I downloaded it yesterday, and had to delete it to download it again, but still it's not useful in the least. I literally can't do anything with it.",1
2023,"Dont quite understand this App. I mean I'm a new user who just installed, only to see the username and password section. How do I create one since there's no option for new registration",1
2023,"Guaranteed Trust Bank, Hi, i enjoyed this the last time i downloaded,unfortunately,i lost my phone,so am trying to re-download.so am giving my 100% to this app.",5
2023,Please why is the app only use in 3 countries?.,1
2023,It's so stupid of you people treating people anyhow you want i have be listening the stupid and useless music since imagine since 2hours wasted my whole airtime when put it allow people download token app without customer service responding just to generate code very useless and stupid excuses rubbish!!!😡😡😡😡😡,1
2023,Excellent,5
2023,Good,5
2023,"Sluggish, and closes many times due to maintenance",3
2023,Why did the app suddenly stop working?the fingerprint option is gone and each time I try to reset the password it keeps telling me internal processing error.Its really frustrating fix it please,2
2023,"I don't understand The quick credit method again. You are sending messages that am eligible to get a loan of certain amount and when I applied, it will say am not eligible. You better do the needful. Nonsense app. One star rating for you from me",1
2023,Great internet banking,5
2023,I have been trying to sign up but its saying internal processing error It has been for weeks now,1
2023,Keeps closing by it's self,1
2023,My app disappeared from my phone,4
2023,Biometric not working on my zfold 4. Anything you can do to correct this. I can't be carrying token about to effect transactions. Please act fast.,1
2022,"Nice Bank, Nice App, Easy to use and very reliable, I have no complaints about it 👏🏾👏🏾👏🏾",5
2022,My application fails to login,1
2022,Nice app,5
2022,GTB am highly disappointed in this your useless app. What nonsense is this?,1
2022,Very good,1
2022,Terrible!,2
2022,"you guy should attend to my complaint nah, what you did to me is really frustrating",2
2022,"The application is scrap if there is failed POS, ATM issue you cannot complain on the apps unlike other banks where each transaction has facility to lay complaints. I also found it difficult to change to new phone. I was told to visit nearest branch.",3
2022,Very very good app,5
2022,Fantabulous,5
2022,Please Add Statement of Account to the app. The earlier one is not working at all. Please Update the Statement of Account Function.,3
2022,Terrible service/network everything just horrible and full of incompetency.,1
2022,"Trying to make an online transfer, but the ""select account"" option is stagnant and empty (even in GTWorld app). And you can't move forward from that spot unless you abort your transfer! I've installed and uninstalled more times than I can count within just 24hrs! It's beyond annoying. Worse, the customer care can't speak loudly enough and I've wasted so much money without getting an intelligent response.",1
2022,Pls what do mean by internet banking ID it wasn't shown their and why can't you not sign up with Facebook like Google...🙄😲🧐🙄😲🧐🙄😲🧐,3
2022,It is not working . And it keeps telling me internal problems.,1
2022,I made transaction since 5 days now the receiver is yet to receive the money and I was debt two different transaction,1
2022,"Very poor experience, the developers of this app has some serious work to do, I literally have to pray for the app to open when I want to use it and most times it doesn't work",1
2022,"This app is very annoying. I've been trying to sign up for months now. It keeps telling me ""internal processing error"". Very terrible.",1
2022,Very good,5
2022,Foolish bastard idiot app. Foolish bastard idiot Team and the Developers. You are all foolish,1
2022,Good,5
2022,So good & past service,5
2022,Fair,1
2022,Worse bank.. Poor customer service,1
2022,I can't even sign up it just saying internal processing error,1
2022,Could not register my account into internet banking.Writing internet error. This app is literary trash till its fixed,1
2022,"This is a very annoying app, I made a transfer to someone's first bank account two days ago, I was debited and the person's account has not been credited yet and today is the third day. This is a very annoying and frustrating thing to experience honestly",1
2022,"I live in the UK and have used this app till recently when I started having this ""application error, connection with the server is unsuccessful"" error when I try launching the app.I tried the Gtb global and it won't launch too.Emails to GTB customer service never gets replied.It's such a frustrating experience and I'm not alone. Heard same complain from some friends here in the UK.Gtb should just allow us login and transfer our funds out before we loose our live savings cox of their useless apps",1
2022,Excellent,5
2022,Recently the app refuses to login after supplying correct credentials. Cube just keeps rolling.,1
2022,So fast,5
2022,Nice app,5
2022,I downloaded this app and I can't even signup.,1
2022,Ever since I downloaded this app it's has not been working i can't sign up nor login and is frustrating seriously please kindly help out,1
2022,I did transaction through Master card I was debited from the bank and I was not credited to the bank I sent money to since yesterday I'm waiting for my refund Please,1
2022,Best of the best 🙌🙌🙌,5
2022,Both the owners and those working in Gtbank will never see good in this life... As am passing through so much pain right now so shall una generation will pass through also... Plz give me my money ans block this useless account... Nothing has ever comes out from you Guys😡😡😡,1
2022,This app is so useless. Not easy to use at all. Just downloaded it and I can't do anything on it.,1
2022,I have been having issues signing up and I don't know why,1
2022,I can't login to my account. this app isn't doing well.,2
2022,Good,4
2022,This is one of the most useless app I have ever seen. I must change this bank because of this app. What a total mess,1
2022,Great 😊 but kinda annoying some time,3
2022,"For the past few months, this app has been useless! Literally unusable! We can even send money. I have resolved to using my other bank apps. For a bank as big as GT, this is embarrassing.",2
2022,"I open a savings account to my current, pounds and dollar account. The savings account was open with the account number send but it's not added on the mobile Gt world app. So I can't access the account",1
2022,The app has been dragging of late and it doesn't have option for update. It only has the ENABLE function in place of UPDATE. Yet the ENABLE option is not functioning.,1
2022,Nice,5
2022,I could not sign in oo,1
2022,Xender,1
2022,Nice,5
2022,Good 👍,5
2022,Always good,5
2022,Useless app,1
2022,"Very bad experience 😕 pls dont make regret why I am Banking with GT for Gods sake, I would want to do something very urgent and it will just be misbehaving.. forcing me to use my SSID so that I can be extorted by 10naira. Dis is very bad",1
2022,"Please i think the software of this app needs to be upgraded or something, these days can't even do a transaction with it without waiting for hours or trying for it to connect for hours it's really absurd... Ur team should work better on this app for easy and stressless usage.",2
2022,"The new update is just trash,I used to enjoy using the app but since I updated it,it malfunction must of the time",3
2022,Good,4
2022,bank,5
2022,"Doesn't work, extremely poor. I cannot even sign up",1
2022,Banking excellence in a nutshell,5
2022,Poor service and experience 😪,1
2022,"Sometimes doesn't open, too inconvienent.. U guys should fix ur network is making this app annoying ....",1
2022,This app is annoying and just disappointing. GTBank needs to do better. Imagine spending more than 30 minutes just to open bank app. Nonsense.!,1
2022,"Worst bank customer support I've ever seen. I tried patiently for three days to contact these people only to contact them on Whatsapp and get we need your voice authentication so please call GtConnect. I call Gt Connect and I can't even speak to a customer support agent because there is no option for that there. All this ride around just because I need the bank account to my debit card. Help centre isn't working, email support isn't working. The ones working are virtually useless. Poor service",1
2022,"Terrible experience, doesn't open most times. Interface is ugly and not friendly",1
2022,Exceptional,5
2022,Cant log in,5
2022,"This app is so frustrating to use of late, it won't respond to login and lucks one out when in desperate need. I wonder what your ICT department is doing, that they've not been an update to this version since December 14th 2020 or 2021. Something drastic should be done about this. As at now, I don't think it deserves even a ⭐.",1
2022,Like seriously you guys are not trying at all What type of app is this Is this the kind of app You make and post for people to download It's not good Nothing good is coming out of it The bank is not doing well the app is also not doing well How can gtb Still exist It's not possible if you can't work on it close it and stop suffering us Abeg oohhh,1
2022,"This app is rubbish I've been trying to do transfer since morning and it's not working,the mobile app I created I can't access it anymore,it keeps saying invalid id and anytime I try to do transfer it brings out Null",1
2022,"I can't even rate the app , it doesn't even deserve a star ... The app is trash I can't even login😒",1
2022,Horrible app. Kept on deducting chunks of money from my account. I had to delete the app immediately. I wouldn't recommend please,1
2022,"I have been trying to sign up on the app but it always displays "" internal processing error "" I have been trying it more than 48 hours going to the 3rd day now it displays the same thing always. I don't understand why the app displays that. I can't sign up on the app let alone proceeding... Too bad...!!!",1
2022,"I can't believe this bank......how long does it take to get an otp code, and I even decided to use the ussd to get the code still I'm getting account doesn't exist, how is this just possible. I'm really disappointed in them now",1
2022,This is very bad app you better correct it mistake.,5
2022,Great app,5
2022,Good,5
2022,Nigeria,5
2022,"Trying to download the app for the past 3days, but its still showing pending.",1
2022,It is ok,4
2022,No debit or Credit Alert now I'm having a Negative sign on my Account balance,1
2022,Worst,1
2022,"Most time I can't log in. After imputing password, it loads for several minutes and nothing happens. Please try and fix whatever bug causing this. It is frustrating, especially when you need an emergency transfer.",1
2022,This app is becoming obsolete. You guys should work on an update please,1
2022,I sent 1000 to my account and it keep showing me -999 I don't understand the nonsense you people are doing,1
2022,God punish you people infinitely I can't even open the app and you can't even blame my network whose speed is 15mb/s This issue is getting really annoying Please fix it,1
2022,It won't signup,1
2022,More better and secure,1
2022,Fairly good,3
2022,"I have been trying to resolve the issue with my bvn for weeks but gtbank keep postponing me,moving me around, making mistake on my name over and over again. And lastly their customer cares are rude",1
2022,I can't even sign up...it's frustrating,1
2022,The most useless bank and app I have ever use. 1000 was sent to my account but just like that I was debited 350 for nothing. Your bank are very stupid and useless. You people will never have peace. Zero star for you. Oloriburuku,1
2022,This app is terrible I don't receive opt to create an online profile,1
2022,"This app has been nothing but nightmares to me. It causes wrong debits of funds which takes almost a week plus to get reversed. I am unstalling dis app ASAP pending when the team finally decides to fix watsover bug dat is causing this issue.. For now, it's gonna be a one star rating for me..",1
2022,I can't even sign up because they ask me to put Otp when they didn't send nothing😡,1
2022,This bank is becoming a jokes everyday. Just imagine people were on queue for more than 4 hours without being attended to. And no clear signs to let people know where and who to attends to issues related to accounts and others. Management should conduct reviews of customers care associates.,1
2022,Very glitchy and non responsive. Sadly no this app is no where as reliable as it used to be .,1
2022,Very woste app ever,1
2022,Excellent.,5
2022,"Rubbish app, app refuse to open",1
2022,Pleasant experience,5
2022,Tenks,2
2022,"GTBANK/GTCO what's happening with my money? You people turned my account into a betting App. Deducting money at will and adding it back. Now my book balance and available balance is not the same. How can 30,000 naira disappeared from my account without any information? Please refund my money before things get out of hands. I'm going to create a scene at your branch here in Yaba.",1
2022,Its nice app opperate with me,3
2022,User ID,5
2022,Can't log in. Don't know what the issue is.,1
2022,Good but it take time to open,4
2022,"Why would registering on this app be like rocket science? I have been trying to sign up on this app for more than a week now. Same error message - that I dnt have an active card, which is not true. GTB should strive for excellence after all these yes in the market. Pls work on your apps and make it more customer friendly.",1
2022,Tried using pin activating my app and used my atm card but keeps saying saying sorry u don't have an active atm card,1
2022,It does not open frequently,2
2022,How can I have a bank app that opens whenever it feels like? I use this account for my business and its not been a pleasant experience at all. You guys should fix this app.,1
2022,"When it works it is good,but there are times when the app will not just open.I thought it was network but it wasn't because others app will still be working.",2
2022,I love this app because it's fast for transactions,5
2022,Have not had any sort of problem using dis app so far.....i highly recommend it,5
2022,Unreliable,3
2022,Thanks your for your time,5
2022,Very slow,2
2022,This a very intensive gt app i haven't seen,5
2022,"E rte, zez r",3
2022,"You guys need to work on this app. Fro. Time to time when I need to use d app urgently, it refuses to open. I have to wait hours b4 I can do what I want to do. So frustrating!",2
2022,Topnotch,5
2022,What's the way to register for Gtbank? I tried using the ussd code but no option for me to open a new account. I am a new user.,1
2022,"Very useless , my first time to take loan , the app refused to approve , after banking with this bank for 13 years , then the next morning when I tried , it said I am not eligible , what a trash bank with a trash app. Now the app is frozen . Just this alone can make me close that account . No benefits whatsoever .",1
2022,Cool,5
2022,I've been trying to sign up but I'm being told that I haven't been profiled,1
2022,It's still my favourite bank though they're always trying their best,5
2022,"It's difficult to register without an ATM, Must I visit a branch?. It's really frustrating.",2
2022,"I can't even sign up! I kept getting told I have ""5 more attempts"" and no matter how many times I attempt, it's still ""5 more attempts"" What is wrong?!!!",1
2022,Poor,1
2022,This app is the worst app ever,1
2022,Good.,4
2022,Very gud,5
2022,Great,5
2022,This app is just the poorest of all banking app. App won't send token to confirm your transaction.,1
2022,"I have been using the app for long, but suddenly, is showing me INVALID USERNAME OR PASSWORD Why?",2
2022,"I just upgraded my account. Now,to setup my profile on the app,it keeps telling me my account hasn't been profiled. I already carried out several transactions today and even got my card already",2
2022,Being trying to open the app as a new account for a month now it's not working,1
2022,"Not so bad app. However the banking system can improve, I've applied for ATM card since Monday, 14th November 2022, 10 days already now. Please help work on this Thank you.",4
2022,Good,5
2022,Since am download app and internet banking. I can't register my account on it.,1
2022,Quiet good,3
2022,"I have been using the app for several years but until recently that I changed my phone and since then I have not been able to execute any transaction. The problem is I could not switch to 4 codes transaction pin succefully as it always gives this information ""INCOMPLETE CARD INFORMATION"" after each attept to switch from Token code to 4 code transaction pin. After installation of the app I could not log in until I press the ""Token Code"" option but I could not switch back to the ""Transaction Pin""",1
2022,Happy,1
2022,best of my best,5
2022,I want to try,4
2022,You can't chat for customer care,1
2022,Feels good,5
2022,Hello every body and then my problem is that every ended of moon the remove some thing inside my account why,2
2022,"This app could have been better than this but lacks some key features. To mention few, no where to generate transaction receipt in the future. Poor transaction history. Thoroughly workaround on this app for an exciting update.",3
2022,"I've been trying to sign up for weeks now and keeps displaying ""sorry an error occured"" please something should be done about it.",1
2022,This app is horrible.i'm new to it and I've not been able to sign in.theres always an error occuring.,1
2022,"I've been trying to Signup , I'm just getting an error occurred",2
2022,"Pls i want to sign up but this app is not helping, it keep sending me OTP buh after clicking on the OTP space so as to continue, it keep saying an error occurred pls do something to this",1
2022,Good 👍👍,4
2022,An Error Occured anytime I want to sign it.,1
2022,This app used to work on my previous device but for now it's telling me incomplete card details when I try to log in on a new device....And my email isn't being detected.,2
2022,This app is no more satisfying app. It's now very difficult to login to the application even if you have a good internet connection,1
2022,"This app is the worst, I am so frustrated right now.i can't sign in even after following the procedures it keeps showing alert error. I would rather go to the bank, good riddance!",1
2022,"Good app, easy to use",4
2022,Let me try again but am really disappointed! My account was blocked twice within a month just to reinstall the app on a new phone? May be this will be the last chance am giving GT Bank. I have other accounts but they are not treating me like this,3
2022,"Very poor,I have been trying to sign in for days now,it keeps saying ""incomplete card details"" why?",1
2022,"This is the worst app ever, can't even singup since yesterday just they tell me ""Unable to process request at the moment, please try again later"" I uninstall and reinstall it again, I still get the same notification... Worst app ever",1
2022,Always debiting without reversal!!!,1
2022,"Messy app that deserves no star at all. That 1 star was because I could not post without clicking on it. For over 4 hours, an annnoying message keeps popping saying unable to process request, pls try again later just to verify my card details.",1
2022,"Today I had one of the worst experiences of my life with your services, lost 1500 naira while just trying to recharge 500 naira. I'm so disappointed.",1
2022,Good app but there is room for more improvement .,4
2022,"The worst app so far,work for 2hrs and down for 22hrs....",1
2022,"stupid bank, terrible and poor customer service",1
2022,Rubbish 🥲😂,1
2022,Perfect,5
2022,Very terrible always saying incomplete card details during sign up,1
2022,"Downloaded the app on my new phone, the stupid app won't let me choose the pin option for transfer, it's always saying incomplete card details",1
2022,Uttter garbage. Always having network and connection issues. Always delaying my transactions. This is by far the worst app I've ever used. Not a single update since I installed this nonsense. I am so angry with this app that I am considering withdrawing all my money from this bank that is recently becoming unserious.,1
2022,Good,5
2022,"I hate my experience with this app....after loading it will just be stagnant,it's like it's not working...is there no email at which I can chat the costumer care with?after calling the numbers they just wasted my card...so frustrating No",1
2022,To my expirience let the bank issue the costomer their atm card.as in costomers in k/ala.,5
2022,Not working,1
2022,You guys service is really poor.. i've been trying to open the app and it's not working 😒😒😒,1
2022,Very useless app,1
2022,The app won't open,2
2022,"Nothing in this app works, I'm very disappointed.",2
2022,"As a first time user,I am not impressed. When you sign up and enter the OTP sent to you and proceed to confirm the account number, the next you keep getting is ""Alert an error occured"". No point running an account you can't remotely access, not everyone likes USSD code. The apps for other banks run perfectly fine.",1
2022,"Simply the Best 💪💪 I use this app for remita transactions seamlessly; for over 5years now i'll say simply the best. The app is very cheap and easy to use, and not heavy in size. what else can one want?",5
2022,"Transaction history does not work. Requesting for statement also does not work, this issue has lingered for over 2 years. Terrible experience if you're looking for anything more than transferring funds.",1
2022,"Suddenly unfriendly, I have tried unsuccessfully to change from making payment with TOKEN to paying with TIN. Every effort to reinstall and select TIN now resulting in strange error messages. This is quite unfortunate considering choosing between TIN and TOKEN for making payments was quite easy until now.",2
2022,Gud,5
2022,"GTB used to be my best bank before but now I hate it...I can't open my app , I don't receive alert ontime , I can't send money ..it is very annoying I'm switching to another bank",1
2022,"Lit, add Dark Mode 🤲🏽",5
2022,Please try to update your app they are many bug please I have been facing alot of inconveniences lately,1
2022,"It's rubbish, uninstalled",1
2022,"The app keeps bringing ""Transaction in progress"" without completing the said transaction and if one restarts the transaction, it would complain duplicate transaction. Also, why should I pay for three(3) sms charges on a single transaction. It is fraudulent to separate transaction charge messages from the transaction message itself. GTBank is just using that avenue to siphone customer's funds. I think it is better to have all messages incorporated into one. This would reduce monthly SMS charges.",3
2022,"Worst app ever. Stupid people, since the app is 12mb I've already knew it that nothing good can come out to f this app.",1
2022,Update this app..... Been using it for months now... And still no update so far... I'm giving it 3stars cause of this,3
2022,22 I will q,5
2022,I don't know why the electricity token is always taking time to deliver! It is annoying. Then you people's response on watsapp is very poor,1
2022,"I just downloaded the app but I can't sign up or even sign in to my account.. After following all the processes, it says, ""an error occurred "" every time I try... It's frustrating.",1
2022,Just trying to understand,1
2022,No way to print meaningful receipt once you fail to do it immediately after transaction. Has anyone been able to print their transactions history from this app?? :(,1
2022,Rubbish and nonsense app,1
2022,"I've tried to login today because I changed my phone, even after providing my correct information, it keep telling me incomplete card details. This is frustrating",1
2022,Ok. Don't like the customer service. Need for improvement.,3
2022,Great,5
2022,Still terrible. Do you guys even test your apps thoroughly?,1
2022,This app is so fustrateing I have been trying to create a account it keeps saying an error occurred the app is trash,1
2022,I can't sign up,1
2022,Your bank app is trash BIG TIME TRASH 🗑 🤮🤮🤮,1
2022,"Please GTB bank return back my 48,100 to me in peace have you guys started stealing? Someone sent money to me it's been 6 hours now have not received any credit alert why?",1
2022,Excellent 👍,5
2022,I can't open the app again and I'm trying to transfer money,1
2022,"Your up I mean airtime recharging is not working on the app, work on that please",1
2022,The worst banking app on my phone yet the most used. If you keep workers money in this app...it means you want your workers to beat you at the close of work,1
2022,"Hi! What is going on with your sign up page? I have added my account number and OTP code but it is giving me the message ""error occurred"". What is going on?",1
2022,What is wrong with your app now.....I put both card pin/otp yet it was still telling me alert error. What is going on,1
2022,wow 😂😭😁 i cant even sign up,2
2022,Good,2
2022,"I downloaded this app and tried to sign up but no matter the number of times I tried, it was always showing 'an error occured' at the review stage.",2
2022,Fantastic,1
2022,"I love the bank because it's my personal account, but I didn't understand the application",2
2022,Bad bank,1
2022,"I've never had issues with the app ontil today, formatted my phone, reinstalled the app now I cannot register using my atm what's wrong with you people, apart from cutting money unnecessary make I register do wetin I Wan do abeg",1
2022,"This app is trash. I'm a new user. Ordinary signup, the app keeps telling me, error occurred, at the review stage. I've uninstalled and installed countless times. Please fix it",1
2022,"D most useless Gtb app,not even opening since yesterday",1
2022,I do not understand what is going on the app just stop working all of a sudden till now I still can not assess the mobile app. So so annoying! 😠,1
2022,App doesn't open any more,2
2022,The bank app has not been opening for hours and it's making me lose a lot of transactions,1
2022,I love this app. It makes transactions easier. But my app suddenly stopped working yesterday. It refused to open. What could be wrong please,5
2022,Your bank is becoming annoying by the day . I can't access my app also I think this app is due for update. How come you guys haven't updated your app since 2020 ? Nawaoh !!!!! Anyways since yesterday I can't access my app if this continues I'll move to another bank . Be like say Una don too get customers . Nonesense bank,1
2022,The app's not working... doesn't load after I enter my password and I am unable to reset my password,1
2022,Awesome,5
2022,Best phone banking app,4
2022,Unable to open my account,1
2022,The application lags alot nowadays keeps saying transactions in progress and never makes a successful transactions. That's very annoying especially in times of urgency,3
2022,Very fustrating I can't recover my Id and password again even my finger print option is not working so sad I tried customer care services yet no response even via email,1
2022,Orotolu Kehinde Adam At2330,1
2022,"I can't sign up, Alert error everytime , it's time I close my account with this bank",1
2022,This app is reall useless and its not safe either. Only three countries available also which makes it worse,1
2022,"Worst is definitely an understatement, GT bank remains the Frustrating bank ever I won't recommend banking with Gt bank.",1
2022,"This app is totally frustrating, I haven't even used it at all yet and I'm already having issues. How come I can't even sign up in peace, you give me otp by yourself, and after imputing it you say it's incorrect or an error has occurred... Just how. Fix the app please",1
2022,Since i changed my phone it has been difficult using the mobile app,1
2022,"Please why is the Account Manager menu showing ""internal error"" and can't get to my account manager with the app",1
2022,This app is just worst...fit log out make u no fit log in back....it's just nonsense,1
2022,"Bad Experience With This App, does the bank still support this app at all? I've been trying to use the app for almost a week now but it is not working. What is going on?",1
2022,Find it hard to sign up. Why?,1
2022,"I could not login after changing devices. It asked for card details, I went and got a card. Then tried again severally but it keeps giving error ""INCOMPLETE CARD DETAILS"" Meanwhile card details are correct and complete",1
2022,This app used to be okay but now every weekend I am unable to use it,1
2022,This GTBANK app and 737 is becoming useless......not responding Everytime and 737 always not working God forbid,1
2022,Can't even login. This app is dead. I guess all GTB software techies are now in Canada.,1
2022,This app is a rubbish app .nonsense since i opened an account with GT bank . this rubbish app won't work ... Always an erro occured . most time i won't even receive the OTP code . sometimes they sent it and all of a sudden An Error Occurred . you guys better work on this issues rubbish,1
2022,Easy to operate. Kudos,5
2022,I recently changed my device and I just can't login... Either incorrect card details even when they are correct or an error occurred if I try to sign up...... I expected better ... I'm disappointed,1
2022,App is not responsive at all. Keeps saying ERROR OCCURRED,1
2022,This app doesn't work I tried to log in and it keeps showing an error occured after I've already filled the otp,1
2022,This app has been Very Terrible Since the last update. Transfers have been tidous... It doesn't indicate when you have made a successful transaction. you just realize that you've been debited,1
2022,This is the most useless app ever I made a deposit into my betting wallet since yesterday you guys debited me and you didn't credit my wallet..... 😠 I didn't expect this from you at all,1
2022,I will just like to inform you that your service sucks you guys have the most poorest customer support 👎,1
2022,Trying to login with my password and it saying in correecr password...after my my app was blocked and still can't get into it with the same password,1
2022,"Gtbank pls I beg you I need to have access to customer care. I was debited yesterday, and there's no where to report it to. I went to your bank, they said no network to access anything. I went online and scammers have taken over your IG page. This is so bizarre for a functioning bank of your calibre, kindly do something about it fast. Pls respond, thanks.",1
2022,The app is so confusing and its not straightforward and this is my first time using the app.. Imagine!!,1
2022,"I'm new here, until I use the app, no comments yet",5
2022,I want to give it a try and I hope it goes well 😥,5
2022,"Don't even download,its a useless application. It will fail you at the point of need",1
2022,The app is annoying.... I'm unable to sign up for the past two weeks now,1
2022,This app is bad and fooliest app because am trying to create account but he didn't open and saying ' an error occur' like 20 times pls fix this out,1
2022,Excellent,5
2022,"Very useless bank, while would I send money and they deducted my money while the money did not drop to the account, and it's very urgent, they will now be speaking rubbish which network is that, useless bank,I still using it for my both salary and business, imagine, I'm moving to nice bank, failure bank, mad bank",1
2022,"Doesn't show transaction history, not really a great app to use for transaction, been trying all day to sign in and make transaction but it just keep loading for hours, despite being a big bank they have so poor internet service Wish I could rate 0 star",1
2022,"I've never been able to get my account statement on request, it's too frustrating and the transaction history disappears at month end",1
2022,"The app is really frustrating after I download it and i want to sign up, is just telling me an error occur. The app is just nosense try to fix it.",1
2022,I really love it,5
2022,I really love this app so amazing and Nice app,5
2022,"Since 18th of this month you've been deducting my money for transactions I didn't make. B4 I leave money in my acct for weeks & it will be intact but now I can't even leave my money in my acct for a day. Stamp duty fee is suppose to be monthly it has been deducted more than thrice this month in my acct, I tried sending message to ur mail my message got blocked. It seems gtbank is now out of order. Also, the customer care @ ur branch in Ikorodu garage is slow & no chairs to sit for customers",1
2022,Even after inputting my correct card details to login.. It's saying incorrect card details and yes my device is android 10version,1
2022,GT bank has the most worsted online customer service I called for more than 15mins without them picking my calls every time they we be burning my Airtime on nonsense,1
2022,"I have been unable to log in.. It keeps saying ""error receiving response"" .. Fix this please",1
2022,"I don't want to sound very rude, how can one download and install an app that one cannot even use, let me just end here before I loose my cool and start talking how annoying it is.",1
2022,Suck app Why is't that u guys do deduct #538 from me per month and #75 per charges? It's not funny at all,1
2022,Fantastic service,5
2022,No rating anything because i was not even able to login my account worst bank ever,1
2022,Dont you guys update your app? Its been two years for Christ sake. Or dont you see complaints here that need to be resolved?,1
2022,This app is annoying . I almost got my account blocked . It wouldn't allow me sign in or do anything at all,1
2022,Have been trying to sign in But all to no avail Each time I entered the sent OTP I was told an error occurred,1
2022,"I have been trying to sign up for more than 10 times,it is saying error occured, what's wrong??",1
2022,"The best words to describe this app are, terrible, frustrating, nerves recking, a total disaster and useless. First time trying to use it got me loads of disappointment and wasted efforts/data. I'm uninstalling immediately.",1
2022,SO AMAZING ❤️❤️,5
2022,This is a very useless app not only didn't waste my credit it also disallowed me from logging in and do not allow me to send data or card and wasted all of my money do not download and in fact GT is a stupid bank gid punish all you thieves giving someone high bp,1
2022,Working fine all of insuden just stopped I can't even login or even try to sign up again so bad n frustrating 😬😬😬😬,1
2022,"I think you guys need to create a method to hide the user's account balance on login interface. Imagine just trying to make a transaction beside someone/people, then you login and then, boom!, displays your balance.. Please do in the next update!",3
2022,"I would want to suggest to you that on the on the mobile app screen login, after logging in, when one want to transact on the app, when it asked for the account to use and it's selected, don't let it show the balance again and on the page of the history, don't let the balance show just like Zenith Bank app. It shows on request. Aside this, your app is superb, customer-tailored and user friendly too.",1
2022,Very efficiant,5
2022,I luv banking with you guys,5
2022,Non of your apps work not even your website. Your developer(s) are very lousy. Invest in professionals.,1
2022,Please can fix the error on the app... Have been trying to sign up since I download the app but is saying error...,1
2022,This app has refused to log me in even when all my details are correct....I would have given it less than a star if it was possible 😠😠😠😠😠😠😠😡😡😡,1
2022,"Very annoying app, worst banking app I've seen",1
2022,Better,3
2022,Best,5
2022,Trying anyway,4
2022,"I tried signing up on the app, but couldn't not receive any OTP .",1
2022,"The worst experience ever, the bank is bad their staff are very hostile nothing friendly about them, I can never use a bank like this again in my life I'm closing my account",1
2022,I can't get my statement through this app,3
2022,I didn't receive OTP to sign up..,1
2022,I tried to sign up but am unable to recieve otp code in my provided phone number. Very very bad...,1
2022,Fraud,1
2022,Average,4
2022,Fairly good.,3
2022,They won't send you OTP when you try to sign up your Mobile Bank.,1
2022,Upcoming...but ok,3
2022,"Ive been requesting for an OTP in order to sign up, buh no message is being received",1
2022,"It's becoming so annoying. I've been trying to make some transactions for over a week now and I have been given VALIDATION FAILED. I tried reaching out to their customer service, no response as well.",1
2022,"Hello GTB, starting from the app interface as a UI/UX designer, it is really a bad beginning. Let's not even go into the experience users have while on the app.",1
2022,Its d worst app. I have used so far. To get name of a bank i have to scroll. No provision for search option 4 easier identifying a bank. Shame Gtbank,1
2022,Good so far,4
2022,"Hi Good Morning ma/sir Please I need to know if there is anyway I can block my sim from receiving sms, I remember losing the number and right now I have been frauded through the sim, which I can't block because I'm not in Nigeria. The transferred 7k worth of airtime from my account. Which I noticed on Monday. My bank app has not been responding since last week Thursday finally opened it this Monday and noticed this. Please what can I do?",1
2022,Still on average because at times the app displace error receiving response most time,3
2022,Good application,5
2022,Reliable,5
2022,"Why my money was deducted from my account, this morning they removed 5k from my account,what nonsense is this",1
2022,"Recharging from this app is a waste, I have recharged about 3times, debited but my line was not credited nor reversed... Plus be careful",1
2022,This app version is the most frustrating one I've ever used. The daily limit doesn't show: how am I to know I've exceeded my limit? The history disappears most times. Mostly hanging. There's no option for searching for the bank you want to transfer to; I have to keep scrolling down. The previous one was way better,2
2022,I can't gtbank,5
2022,"The app has been a fantastic help. However, it has recently been frustrating as it keeps saying 'error receiving response' when logging in and atimes 'token validation....'",4
2022,Awesome experience with GtBank,5
2022,Great,4
2022,Excellent,4
2022,"This app is very annoying, any little thing no server coverage. Most atimes afternoon you can't login, needed to make a transfer the useless app won't open.",1
2022,It has been so frustrating 😤 using the app this past week. Transaction in progress.... retry in 3mins I have bought airtime twice today and I haven't gotten it. Currently I can't login into the app even after reinstalling the app,1
2022,Gtbank really need to do something about their tech issues. You can't make an urgent transaction with gt bank app these days. It takes ages to open with plenty error messages.,2
2022,This app doesn't work properly what's wrong with app since some days now I have been unable to login and suddenly it work again for a day and not any more,2
2022,"My gt bank app doesn't even open I just downloaded the app and I'm trying to sign up and it doesn't work. I'm being told to check my internet connection, which is perfectly fine",1
2022,Guaranty trust bank,5
2022,"This app is confusing, there kept on showing an email that is not my email and there expect me to login and get my app details. So frustrating.",1
2022,Very Secure,5
2022,"Bank and app is frustrating, can't do transfer of my money, always telling me I'm exceeding transfer limit that I didn't set. If I get my money out Ur bank just lost a customer",1
2022,"I cannot give this useless bank app any rating I had the worst experience of my life , am very ashamed of this bank making their bank app as useless and frustrating as it is. It doesn't deserve any rating",1
2022,good and reliable transaction went smoothly but network issuea,3
2022,What's going on with this app please? I've been trying to login for days now and it's been loading for ages,1
2022,"Look I can't generate an OTP from my USSD code thing. I can't do transfers either and I have money in my account. I've literally complained to the online customer care, to the in-app complain centre too and nothing is being done. This is a really terrible experience and y'all need to do something about it.",1
2022,Very Good to go with me,5
2022,Is not working asking for email which I already uploaded,1
2022,Good,4
2022,Your Network is deteriorating every passing day. Don't use to be that bank we all look unto any more.,1
2022,Very good,5
2022,It's not an impressive app at all logging in is very difficult it just keeps loading but won't login,1
2022,"Not logging in, session timing out for days now.",4
2022,What is the purpose of your app if it no longer generate statement of account. You even shortened shown transaction histories.,1
2022,"The app used to be really efficient in the past but now it's kind of lagging and really slow. And this is because it's been a while since you guys updated it, year 2020 to be precise.",3
2022,"This is the worst bank that I have ever seen, it takes them a whole century to verify even an amount as low as 13,000. The worst and most lazy system that I have ever seen. The banking app is a scam, the provided contact infos are not working.",1
2022,Mostly unresponsive. Not an app I'd recommend if you have options.,1
2022,GTB used to be the best but now the bank is nothing to write about. unexplainable charges and when they debit you wrongly they don't refund within 24/48 hours. I am disappointed,1
2022,"Well, this particular app is not just good okay. I don't like it. The GT World app is better.",1
2022,"I can't find my other account except my primary account on my dashboard. Please do something about it. Also, I can't reach all your customer care lines. What is going on GTB?",2
2022,Good,3
2022,this app is 100℅ good i love it keep it up,5
2022,thank you,5
2022,It's good Good to use it,5
2022,Can't login my account,1
2022,"Its trash..i can't get an otp to link my device to my account outside nigeria, ive been messaging ,emailing contacting your help centre for weeks.absolute trash",1
2022,BEST EVER,5
2022,So excited,5
2022,"Please guys work on this app. And I really call for your attention. They are not allowing me transfer money but I can buy airtime from the account. When I try to confirm transaction the app pops up ""ledger not valid for NIP transaction"" please sort this out. I've been cashless for 2 days now because I haven't been able to withdraw through the app. Please sort it out I'm pleading 🥺🙏 Also work on the app I have a lot of complaints but this one beats them all so I'll be saving it for later",1
2022,"Annoying, can't login even the ussd is acting up",1
2022,Good app. I hope it Serves me Well as always 🤪,5
2022,It's so fantastic and reliable.,5
2022,"The performance of this app in recent weeks has been below average. I made an electronic transfer of ₦1,000,000 on 28th September, 2022. While I waited for the app to generate a receipt (which was never generated) a fresh and uninitiated transaction of ₦1,000,000 was executed to the same account. A call put to the customer care was not helpful as the customer care representative went on the defensive.",1
2022,App hasn't been able to buy data for the past week. I've tried to get help from customer service but it's like talking to a wall. Trash.,1
2022,So good,5
2022,I couldn't sign in on the app because my account has no atm card that's very bad of the app,1
2022,Am having hard time signing in please how does this app work?,1
2022,Nice app,5
2022,This app is driving me crazy write now. I have to make and an urgent transfer but this app just wouldn't load. It's so frustrating .,1
2022,"The worst banking app I've ever used. Most times it won't let me login, takes forever or kicks me out. Y'all need to step up your game to be honest.",1
2022,Best bank app so far,5
2022,Working well,5
2022,Good but need fast internet,4
2022,Very very bad,1
2022,Good,5
2022,Msan,4
2022,My history transaction is no longer showing,1
2022,Nice,4
2022,"It's not bad, a good one",3
2022,So good,5
2022,The registration portal,5
2022,Excellent,5
2022,Mobile Banking made easy,5
2022,This app is the worsted app I hate it I can't even sign up for it😠😠😠😠😠😾,1
2022,"There is no option to change daily transfer limit. For every transfer, I will have to through the long list of searching for bank. Bank suggestions should be given that's is what my FCMB app does.",3
2022,"This app is wow, so useless and idiotic, needs to be deleted from this place, wataheck",1
2022,Nice app,5
2022,Doing well,5
2022,Great i love it,5
2022,Very good,5
2022,This is the worst Bank app I have ever seen..,1
2022,I did a transfer today 18/09/22 to an access account. I was debited but the account hasn't been credited yet. Kindly reply soon. Thank you,1
2022,Its okay,5
2022,Nice app,5
2022,yusuf kazeem,5
2022,I'm really impressed with your mobile app. The best I've used so far. You deserve more than 6stars.,5
2022,"Very convenient and efficient, I like...",5
2022,No fingerprint option.I tried the sign up section and still did not get OTP. I have been trying for ages to switch from token mode to pin mode. Each time no code is ent to my sms and when I use token through 737 I get error message. So for the simplest of transactions I still use token. Customer care don't respond both or WhatsApp and call.,1
2022,This app could generate a statement of account for me whereas my alternate bank generated 6 years statement instantly,3
2022,Very nice bank,5
2022,Why is people complaining about the app. Me that I want to start using it now this negative review scared me.,1
2022,Good morning I lost my details on my phone like my Gtbank app and trying to download it and it is given me issue please how can I get my users Id so that I can download my internet banking,1
2022,good,5
2022,"The app is trash, the worst GT bank app I have ever had. The interface is not even attractive, to no fingerprint (which is mostly used). I nearly got my account suspended because of it. Transfers will take ages to reflect. Please try to upgrade and make the interface user friendly. Not an interface one will find difficult to locate the menu and responsive. It hurts as I am rating it 1 star but I have too since it doesn't really impress me at all.",1
2022,How can i receive otp through my email to link my account because my Sim card is damaged and i can't use my mobile number for now.,3
2022,Terribly dry app. I expected so much more,1
2022,It's good 👍👍,5
2022,Very fine,4
2022,The best and fastest services..,5
2022,Excited 💖,5
2022,I think the CBN and the FG has failed in their duties towards their citizens as banks like GTB keep stealing money from customers without proper investigations. They use VAT and SMS charge to collect money from me each day. Whats the need of charging me for deposit and withdrawal and still come to collect a huge some again as VAT and SMS. I have asked them to stop this SMS alert they refuse because they use it as excuse to rob customers. Why has govt of this nation pay no attention to this?,1
2022,"Trying to sign up but am having issues.... My Apps is not coming on, via fingerprints & Password none is going through...",1
2022,"The app is working perfectly ok...the only thing I will wish you to update now is time of transaction. It will be more perfect. Pls, consider this review...we need to be accurate on time of transaction not only date. Thank you",2
2022,cold,1
2022,Why would someone try to login to the App and it doesn't work? This is so frustrating as when you need to do a transaction you can't access the App.,2
2022,Awesome,5
2022,I have difficulties in purchasing airtime from the app as I get stucked after putting the phone number I want to recharge. This is very frustrating,1
2022,"I'm frustrated with this bank and I will stop using it, imagine going to their branch at agbowo UI and waited for almost 5hrs on the queue for just to disable my SMS alerts for transaction since I'm using my email and mobile app for it already and they couldn't do it till now, what pain me most is there is no chair to sit for customer and I have to wait for 5hrs standing and I'm still getting alert for my transaction.. I believe the CCO remove my email instead of SMS..don't receive emails again.",1
2022,Good and reliable,5
2022,Nice and okay,5
2022,Lovely,5
2022,"UI 5 UX 4.5 Gtb you can do better. Can't tell me you can't afford to hire web devs and UI/UX designers. Also, you want more people to do transfers with you? Make it free.",2
2022,I can't sign up on this app it keep telling me user not profiled why,1
2022,Am trying to setup the app and I don't receive the message the sent to my email,1
2022,"I can't even log in after giving log in credentials, it sucks just time consuming just to log into the app. My advice don't sweat it",1
2022,Works flawlessly... The best banking app ever ... I think it's better to update this and cancel out that gtworld app cos it never works,5
2022,"I have been trying to reach your team via all the channels and it doesn't make sense that my card request for the past 3 months is still not working till now. You issued me a card and now you tell me that my account number is incorrect, the same account I used to make a deposit. How long will it take just to activate a card for a customer, because it's almost 3 months? This is unprofessional. I regret setting up this account.",1
2022,Good,5
2022,Pls where is the hide account balance option on this app ?,1
2022,Tried to sign up Still haven't received an OTP for over an hour now,2
2022,Good,5
2022,Very useless app,1
2022,It's frustrating can't even sign up,1
2022,I will use it to back up my data,5
2022,For now I will say three stars for a start,3
2022,"Highly discouraged process, I try using this application on several occasions without success. Please update or for easy usage by customers, thanks.",2
2022,I cannot even use the app since i dawnload i t the app is verry stupid .and i can not evean open a domiciiary account.so how can i open a dollar account,1
2022,Za AZazàAazaZ za zzz aaaaaAa,1
2022,My issue is with the transaction history limit...it's doesn't bring out all the transaction history when I set a date limit...,2
2022,Gtbank is very useless and they re scammer,1
2022,"Hi, what is the problem with the network,, having been trying to download the GTB app since days now, but always on pending why??",1
2022,"Rubish App 😡 It doesn't work. It doesn't work on all devices even when they're compatible. I've wasted my data downloading more than 10 Nigerian mobile banking Apps but none of them is reliable, including this one. This is so disheartening. I'd have rated this app 0 star, but no way.",1
2022,Cool,5
2022,"Update this app, add internal chat, make it fast and secure.",2
2022,Usman adsmu,5
2022,Very okay. I enjoyed it all the time.,5
2022,"Please I'm unable to login to the app, they keep telling me invalid user id or password.",1
2022,"Am unavailable to use this app saying check your internet connection, I use wifi I use data still not working. I have almost 5gb",1
2022,"You really need to update/upgrade this app, i can't switch token to pin or vice versa & i can't even use my fingerprint on the app",1
2022,Works perfectly fine when I started using it but for the past 3 days now I don't record of my transactions. I think you guys need to do an update on the app. It's been 2 years since the last one. Are Y'all are getting too comfortable or lazy ?,3
2022,Excellent,5
2022,Goi,4
2022,👍 good.,4
2022,Good better from the great store.,5
2022,"Displeased, have been experiencing this. Everytime I downloaded the mobile app, to sign up and input my card pin, the response popping up is that my account has been blocked, Evey goddam time",1
2022,"Why does History for transaction not showing, even with the search of range.. It still wont show transactions only the recent 5 transaction .. Pls try and work this option.. Is very useless",3
2022,"This bank is the most dubious bank in Nigeria and i am terrribly disappointed with the nonchallant attitude displayed by their customer service team both online and on site. I was wrongly debited during a transaction that occurred on the 7th of June, 2022, and i have been to the bank on several occasions to make same complaint, yet, nothing has been done till date. I have also called the customer care numbers displayed online but they keep redirecting my calls, with no solution provided.",1
2022,The download not going through,2
2022,I love it,5
2022,GTBank is one of best bank . please I need help I can reach my account details,5
2022,"Bad, am unable to sign up on Gtbank app with my new card",1
2022,Good,5
2022,Great app,5
2022,I can't sign in,1
2022,Good app,5
2022,"Please, i just download this app but don't know how to use it It's saying enter phone/account number and password but i don't know how to get my password Also i don't have ATM card because am not living in Nigeria Please help me Thank you",2
2022,The app is good 👍 upgrade it so that we can convert naira to other currencies and save it directly to our account,5
2022,So recommend app on phone,5
2022,"Shameless bank, otp not working, ATM not working, mobile app System error, contact customer care. Branch only one branch. Unserious bank, jokers.",1
2022,Fast and realiable,5
2022,"I'm unable to login, I need help",5
2022,"It seems this Gtbank is gradually becoming the worst bank of this era, how can i makes a transaction and the account was debited but the money didn't reach the destination account😡and i called the customer care number to lodge the complain and i was told that the money will be refunded between 24 to 48 working hours 🙄but now it 96 hours, i still called the customer care to complain about the issue, they're still telling me to wait for another 24 to 48 working hours again and today is Friday😡",1
2022,Good,5
2022,👍,5
2022,The most frustrating app i ever come across,1
2022,Very good to use,5
2022,I'm rating this app one star because the developers are too lazy to implement the android biometric feature making me unable to use the Face ID feature of my phone to login or perform transactions. My phone doesn't have a fingerprint scanner but Face ID. My other Bank App uses this feature flawlessly.,1
2022,Good so far 😌,4
2022,Very good,1
2022,Excellent service,5
2022,You are doing well,5
2022,This App has no update information option. We should be able to update our personal info. when necessary.,3
2022,Error receiving response,2
2022,Good,3
2022,Excellent service,5
2022,Goof,5
2022,Good,5
2022,Hii i have insta but it show me that the have sent code to my old Gmail which is invalid now,5
2022,"Its worse So bad. When i put in every details of mine, while waiting for the results to show it doesn't show Pls correct it.😓 I'm",1
2022,Very good app,5
2022,Excellent,5
2022,Ever since I downloaded the app I have not been able to register it always bringing in correct email address and my email is correct cause I receive messages from Gtbank on my email,1
2022,Great,5
2022,The rate at which there are unexplainable charges being removed from every transaction is becoming very bad. Try and make the transaction history well detailed.,1
2022,Excellent,5
2022,Good,5
2022,"I can remove money from my account but i can't receive money ,please whats going on",3
2022,Fails to open normally,1
2022,So bad that I had to change transaction pin like 4times and yet still saying invalid transaction pin. Doesn't make sense. You guys should prolly do something about it,1
2022,"Best traditional Bank, so stable, no network issues. If at all there will be, it will rather happen at midnight. But sometimes, app don't just open in the afternoon. They need to fix this",4
2022,Horrible app! Really frustrating! Logged me out without warning and stopped recognising my usual log in details. Not recommended if you are seeking a seamless remote banking experience. Wish the bank can really step up and deliver quality services (no lip service and fake ads promising so much and delivering an average service). Feel like giving zero star if it exists! :-(,1
2022,"Best experience so far. No lagging,but doing transfer,delay in crediting",5
2022,"I have be trying to login but is not responding. But the app is good, I haven't have any issues with it, just the login. What should I do?",1
2022,"Pls my atm decline at a POS and I was debited #18,000 since on 14 August 2022, I have filled escalation form, complained to customer care, and till now have not heard anything, what's this wickedness for",2
2022,I cant even download my statement of account,1
2022,MurtalaMuhammed,5
2022,I am not happy using this app for the first time.,1
2022,I've been trying to get the GT bank mobile app but to no avail. Instead of granting me access to the app I got a pop up that my email isn't registered with the bank . Must I have an email a use this app? It's just crazy,5
2022,"I made transfer, got debited but have the money has not been reversed and the recipient has not receive it! Is this from my bank or something?",3
2022,"I would have love to give it more than that rating but oh no I don't know if to say Gtbank service is going worse everyday. I made a transfer transaction last night, at first it wrote ""Alert... Transaction Processing"" after that I was debited the money didn't get to recipient account I decided to wait maybe it's network or they would reverse the money but they didn't. Tried logging a complaint from their website but when I looked out my transaction through the site, it didn't display that one.",3
2022,I love this app is good for savings,5
2022,Sharp,5
2022,I can't sign up on the mobile app.,1
2022,No where to check transfer limit,3
2022,Can't even sign up,1
2022,"No access for me to reach online through this, why..??",5
2022,Most of the menu is not working .For example the sign up button is not working at all.And its fraustrating sometimes Habaaa,2
2022,GTB network is so bad I can't make transfers And its annoying,1
2022,It is normal,5
2022,Am unable to create mobile wallet,1
2022,Good,4
2022,Great,5
2022,I've signed up but it doesn't let me log in. Very annoying.,1
2022,This a nice app,3
2022,Nice and Dedicated,5
2022,Nice,3
2022,"I've been using this app for a long time and I've had no issue at all... But today, I'm trying to log into my account, but it's saying ""Alert - error receiving response. Kindly respond and resolve this issue for me. Thanks",3
2022,I cant even open an account on it but i can on uba.this app is annoying,1
2022,Nice,5
2022,"""Log in failed, please try again later"" That is the consistent message this morning. Mind you my internet is strong. I can log into orher bank apps. This great app has recently become terribly epileptic. Please, learn to send messages to your customers during downtimes rather than turning the blind eye🤥🤥🤥🤥🤥",1
2022,okay👍,5
2022,Yusuf Ibrahim ilove GTB Bank,5
2022,I can't access my account. I've been getting error messages. Please what's going on?,4
2022,Can't login to the app today. Let me know if it is a technical problem.,3
2022,"I'm finding it difficult to sign in. I've tried to reset my password, put in my secret answer, still it's saying invalid",1
2022,Dont know how to sign in,3
2022,We can't Register through the app??? Just downloaded it and REGISTRATION aint clicking but i can click other things,1
2022,"Your network services can be frustrating most times. Pls work on transaction history, it's limited to 10 recent history even with the search and range options in the app. Pls work on it. Thanks in anticipation",3
2022,Nice App. But I Don't See TIME Of My Transactions.,3
2022,Very good,5
2022,Awesome,5
2022,Excellent,5
2022,P000000ⁿg,5
2022,You guys don't have Ghana in the country option,1
2022,"It's a nice app, I love it",5
2022,Very unique and best bank,5
2022,"I've been using this app even though it last got updated 2020. I had no issues and when I see people's reviews I feel they are just being biased, I never liked the new app so I stayed with this app hoping for update on the interface to hide balance. Recently it's not login in anymore. I get a screen Alert ⚠ saying Authentication, customer not found. If the app has been discontinued then please remove it from app store so we can all move on than keep trying.",1
2022,Can't log in,1
2022,"The app has been okay, until today i can't login for the past three hours now.",3
2022,Please help me out. I can't download anything from Google play store any longer,2
2022,I am having difficulty logging into my account,5
2022,Good,4
2022,"Is there 0 or negative stars? If yes, this **** deserves it. Got OTP 6 times (six trial) and the app keep loading like forever. I knew they will still bill me for those sms. I needed to make a quick transaction I ended spending days.",1
2022,Very very fantastic,5
2022,The app isn't working for me am trying to sign up and it's showing error,1
2022,"Hi I am trying to register my dollar domiciliary account...but after filling in my account number, the OTP, my card pin, when I press confirm it displays ""An Error Occured"" what's happening pls",1
2022,"I have been trying to use the *737# on my phone via USSD but it's stating I currently do not have access to the service which is not so before, please what is going on,I need to make transactions",2
2022,"Best among few,so easy.",5
2022,Good,3
2022,"My bank app isn't opening, I need help please",4
2022,Gréat,5
2022,"I've been trying all day to login my mobile Banking app and I haven't been able to. What the hell is wrong with your app, been trying toake a transaction and the stupid all will not open try to fix it please or I just delete it.",1
2022,Nonsense bank and nonsense app,1
2022,"I can't log in into my bank app. After imputing my details, it would load and still remain stagnant😭 making me to start all over😓",2
2022,Very good,5
2022,You guys need to upgrade your app more often. It's not great!,2
2022,I couldn't open my app over 10hours,1
2022,Good,5
2022,Good,5
2022,Good,5
2022,Since yesterday it's not working any feedback on that ? Try login in says customer not found,2
2022,U can't search a long time transaction U request for ur statement of account we not get it always saying couldn't be reached I just don't understand what kind of a useless app is this.,1
2022,Great but needs inprovement,5
2022,Nice one,5
2022,"The Transaction history and the Beneficially history suddenly disappeared, not showing anymore.I have complained to no avail.",3
2022,Good,5
2022,I like this app,5
2022,Well thank God,5
2022,Cool,3
2022,"I've not been able to login because the bank got my email address wrong. To login with credentials is impossible, to go to the bank to rectify this problem is extremely difficult because of my work schedule.😒😒",2
2022,"I don't just understand how to describe this app. It opens when it chooses to. When you need it the most, it won't open.",2
2022,Very wicked bank,1
2022,The experience using the app is wonderful except recently where I no longer see my transactions history on my app.,5
2022,Helpful,5
2022,Good,5
2022,Good for me,5
2022,Fun,5
2022,I love this app so much,3
2022,D app is not working on my phone I don't know what to do,2
2022,"This app use to be good but now very bad and buggy, lags and no matter how you try it sometimes doesn't work or log you in, sometimes it is days even as am talking with you now, I can't login, this happens everyday now and so annoying and very unfortunate because GTB banking system use to be the best, but right now even Thier workers, Thier customer service and Thier app all misbehaving and they don't respond to you swiftly, they activate so many different types of charges in your account",1
2022,⁶7 10 2u88d,1
2022,Not available on every device. It can't download on my Tecno Pop2f,1
2022,Good to use,5
2022,The bank app is so frustrating me like am deleting it now,1
2022,How do you sign up for starters,1
2022,Love it,4
2022,Please for God's sake. Why can't I upload my documents to create a new account. So someone must go to the bank to get things done. So much for going digital.,2
2022,So good,5
2022,Pls why wasn't I able to receive the token to transfer money to other bank.,1
2022,"Very frustrating app I wanted to open m wallet,I fill the form and it will not load this app is very frustrating",1
2022,"Very poor, I can't request for my statement of account from the app",2
2022,Do you guys have an app that Rwandans can use?,1
2022,Please do something about the fingerprint for logging in. I can't count how many times I have deleted the app and re installed. Please fix this issues. Thank you.,3
2022,Good,2
2022,Cool,5
2022,My account was blocked and have been sending emails to unblock still no response. Why is GTB doing like this now,5
2022,"The app was working perfectly fine before but recently, I find it difficult to open the app, I input my password and account number but it doesn't open. I had to uninstall the app and download it again and it's the same thing. Please help me",3
2022,"I haven't been able to download my bank statements on the app. Keeps giving the same excuse 'statements can't be generated at the moment, please try again later'. I believe there is lack of transparency on Part. My app on shows me a week old transaction. I use other banks and I don't have this issue",1
2022,"I am trying to set up my mobile banking account whenever I input the OTP and the PIN sent, it then showed that a message has been sent to my Email, whenever I logon to Email, no any message from GT bank, what could be the problem and how can I resolve it? Gush! I need to set up this App.",3
2022,"The only bank that deducts monies from customers account without explanations, very rude customer service both online and physical. They shoould be rated zero.",1
2022,Lively smart app,4
2022,"I sign up with my account details and it's telling me that it has sent me an email, but I am not seeing any email.... And that's for sure my email.... What's happening",3
2022,Still waiting a response lost 21k today you refuse to respond do not force me to come in with drama,3
2022,App interface is analog... Some features don't even work.... Needs massive changes,1
2022,Ok,5
2022,Pls help me with this app,5
2022,Good for transaction,5
2022,"I'm trying to sign up, but the app keeps telling me ""User has not been profiled"", after imputing my details. Please, how do I go about this?",4
2022,Have not tested it but if i tested that he didnt work i will sue for u,5
2022,Mine is showing in dollar amount yyy,1
2022,Good to use,5
2022,Poor app good for nothing and banking hall services it has nothing to write about.please improve your condition of service,1
2022,They app doesn't allow activation of cards so annoying,1
2022,"Please I have a question, can you guys give a loan here?",2
2022,Worse app ever. I just download want to register is taking me to login is that how to register eeeh.,1
2022,"A very quality bank, so happy to bank with GTBank.",5
2022,Bashir aliyu,5
2022,"Please, I need my account details. IBEKWE CHUKWUDI EMINENCE",5
2022,I think I can open an account for myself and for my child with the app just like first Bank. But since I can't. I will delete the app for now,1
2022,Like the services rendered.. good app,5
2022,Just downright shity.,1
2022,Nice app... please work on getting account statement from the app please so I don't have to come to bank every now and then. Sending of email statement not always successful and it's frustrating when all you need is an account statement better a period of time.,1
2022,Good,4
2022,"I Can't receive my login to my Gmail account. I have successfully registered and I told that my login details has been sent to my Gmail account, but no show.",3
2022,"Well, just refreshing to learning about this 🏦🏧 Bank App. ..",4
2022,I have difficulty login back to my account..,1
2022,Incompearable Bank,5
2022,I couldn't even make any transaction even the token isn't activating,1
2022,Very good,5
2022,"I can not believe that a POS/ WEB dispense error that other banks retify in 48hours is taking this useless bank 3month and yet nothing has been done. . I wish i can report this case to the Central Bank of Nigeria. you lack professionalism. this is frustrating, unacceptable and unprofessional.",1
2022,Can't request bank statement The App only shows last 10 transactions How am I to keep track of spending?,2
2022,"Hi there, it'll be nice to have the ""hide balance"" option on the app. It's not so pleasant to open your app and someone who's next to you can see your account balance. It'll be lovely if this can be added as a new feature.",5
2022,it's Awesome using Gtmobile app,5
2022,Extraordinarly useful,5
2022,This app should be decommissioned. its outdated!,2
2022,Very useless bank,1
2022,Is Ghana not part,1
2022,"This app is annoying seriously, I have downloaded this app several times I wanted to sign-up and the sign up option isn't working",1
2022,GT Bank why you don't want to grant me access for a small Business Loans? I have been Banking with you people for more than 12 years now,1
2022,Awesome,5
2022,I love it,5
2022,I see know reason why a card that has $200 spending limit on it should been declined. It means you are not sincere to your customer. I therefore argue you to remove the restrictions or else I will close the account I am very dissatisfied with your service.,1
2022,❤️,5
2022,"Not good, not bad",4
2022,Good app,5
2022,I appreciate and use the app well but I'm unable to get the change of card location from the card section as requested..kindly help,5
2022,Good,4
2022,Good,5
2022,"Only issue I have with the app is that I cant check my transaction history, which is very frustrating!! The app only shows transaction history for the last 7 days. The option to select a 'date range' does not work, it still returns only the transaction history for the last 7 days no matter what date range I put in.",3
2022,"So frustrating Ahhr, to chat with a live agent on WhatsApp, another difficulty. I can't login the mobile app, with their email difficulty. So frustrating",1
2022,I really enjoy this app. It contains simple features for easy usage.,5
2022,My account was blocked because of this app...,1
2022,I dunno why I can't sign up. It keeps telling me incorrect details,2
2022,It's good,4
2022,This app has been awesome since the years have been using it I love this app so much and also I love banking with you guys more but you refused to give me loan after all the salary I have received there,5
2022,"When next this app is updated, put the search space so users can easily search for the bank name instead of the long scrolling down.",3
2022,The app hasn't been working for some weeks now,2
2022,Ok,5
2022,"The momentary availability of a transaction receipt is a downer, twice as terrible as the difficulty of getting a table of transactions within period ranges greater than 15 days, and app is twice as horrible deserving credibility for transactions long forgotten, a customer'd like to check out; it's sad a user cannot view complete 'remark' of a transaction, too - all too deserving of scrutiny of the app development dept.. BTW, could a user who hadn't bound e-mail to account use this application?",3
2022,No opining,1
2022,"I can't make a transfer because I can't generate a token. I can't generate a token because the ussd code is down. I tried changing to the pin mode, but the button won't respond. It is frustrating.",1
2022,"What is happening to your network guys? To even use USSD na palava, why now???",1
2022,"Stellarly annoying! GTBank withdraws funds from my account without any obvious reasons. I tried calling the customer care line only to be placed on bot while my airtime is wasted again and again. What I feel right now is disappointment cos I really loved this bank. But, I guess it's time to move on!",1
2022,Interestedly,5
2022,Fantastic,5
2022,So helpful,5
2022,I have 2 GTB accounts but the 2nd account is not reflecting and it's the major reason I downloaded the app. How do I go about it?,3
2022,Please how can i open my mobile banking Because its telling me user has not be profile Help me pls,1
2022,Fantastic,5
2022,Works pretty good and very easy to use.,4
2022,"I am finding it difficult to register the app, all the user id I created shows invild",1
2022,I want to enter my 4 digit pin it not going,1
2022,The App is very good and easy to navigate,5
2022,"Hi, am trying to get the GTbank app but no way. Please I seriously i need the app for an important things. Thank you",5
2022,Failed to download,5
2022,I've not been able to sign up. Username and Id not sent to my mail.its so frustrating,1
2022,Great,5
2022,"Frustrating since I downloaded the app, I have not been able to sign up saying ""your account has not been profiled""",1
2022,Can I use this App without hard token,1
2022,This mobile app isn't working at all since upgraded it I can't do transfer expect beneficiary I can't do transfer to another bank and it wasn't like this,2
2022,Have never used this app since I downloaded it. I've been trying to change my password and it said I'll be sent an email with login details . It's been hours now and I'm yet to receive any mail. Please fix this,1
2022,So bad i cant even sign up i regreat open gtb,1
2022,Very slow but surely,5
2022,My email is linked to my account yet it keeps showing email not linked to any account and it's so faustrating and annoying,1
2022,"The app has refused to log me in again, it's displaying ""customer not found""",3
2022,waste of data. I have been sending money to GTBank since they came to our school now to check it by downloading it and confirm it is intact now gives problem. I had never rated an application a star that is why am giving two.,2
2022,Excellent,5
2022,"Please I just install it and the country selection was only Nigeria, Kenya and Rwanda. No Ghana in the list and the rest of the countries, I'm also a Ghanaian. So what should I do??",1
2022,I can't sign up. It doesn't send the necessary information to my email despite saying it has already done that.,1
2022,Excellent,5
2022,App locked and couldn't open,1
2022,I am a new user..been trying to signup and it takes like forever to send an otp to my number...please work on this,2
2022,"Trying to signup on the app, during sending of OTP, it's prompt that an OTP has been sent to my mobile number, waited over an Hour+ and I'm yet to receive an OTP. Thanks.",3
2022,Like this app,5
2022,"Amazing app, easy to operate",5
2022,Very happy to know GTBank,5
2022,How can I remove an account that is already registered with my phone? I have uninstalled and downloaded the app again but can't still sign in with my account.,4
2022,Perfect,5
2022,"I can't sign in with the APP, it has been occuring all the time why?",1
2022,You are good,3
2022,The app doesn't help costumer at all.,1
2022,Am unable to request for statement of account in my mobile app since 3 days now is been telling me network issue,3
2022,I don't get it what's the difference between gtbank and gtworld,1
2022,App just loads and stops after password is inserted... Pls work on this,2
2022,Excellent,5
2022,Good,5
2022,I want to send money,5
2022,I hate this app its telling me invalid code after they send all necessary code and i input all But its still telling me Invalid code Please do something about it 😡,1
2022,I want to do transfer to another bank account but after clicking that it takes me to transfer limit and I can't select account to debit,1
2022,"Please, is this app obsolete? Is the GT World App an upgrade or just another option, because it seems the GT World is much better and I have been unable to download the GT World App. Could it be because I still have this app installed? This GT Bank app does not have the option to initiate dispense error query and other queries, I still.had to go queue in the bank. Thank you.",2
2022,"Not fair, Why can't i use the app unless I've an atm card. Been trying to access the app but it keeps telling me to input card details which i don't use because of safety reasons. I'm stuck in the ussd platform for this.",2
2022,This app is worst ❌❌💯💯😠😠 it a waste of data,1
2022,"I want register but I have no ATM Card, please any way to follow to get registered?",1
2022,Why do you keep declining my card from doing online transactions especially on Google play? What's really happening,1
2022,Coo,5
2022,Catching up,4
2022,This is the second time I will be downloading this app and each time I am unable to login after completing the necessary steps it keeps showing login failed .😡😡😡 So annoyed,1
2022,Very nice and easy to use,5
2022,I regrets downloading this app.becaus am unable to make use of it,4
2022,Excited,5
2022,I should not get registered cos it's not going whenever I want to sign up,1
2022,Good enough for me,5
2022,Best,5
2022,Statement of Account request has refused to work for over a year now. What's is happening?,1
2022,My Experience with the app is cool.. have been using this app for like a year or two years just luv it. Nothing much,5
2022,Good banking,5
2022,Good,2
2022,"Nice app. Very dependable, fast and secured.",5
2022,Clear,5
2022,Good,5
2022,I have been trying to log into this app for the pass week and it will always tell me that my email is not attached to the account or I can't use my account number to login or I can't use my phone number How will I create a user id,1
2022,I am work for my self,5
2022,I am trying to enter my details on my new phone but dey didn't send me otp till now and I have my phone number with me,2
2022,Awesome,5
2022,Good,5
2022,"I noticed that ""history"" is not displaying again on the app, no record of transactions on the app, please rectify this problem as soon as possible,",1
2022,"The ""Range"" and ""Search"" tab function never works. Please, why are they there?",5
2022,Couldn't even log in App sucks,1
2022,I can't login even after I insert my card pin it still ask me to insert pin please fix this,1
2022,Excellent job 👌🏼,5
2022,I cannot use it to transfer to another bank,1
2022,Very nice to e,5
2022,Hmm yom yom,5
2022,Have forgotten my password,5
2022,Perfect and good banking,5
2022,Excellent,5
2022,I can't login on this app?,1
2022,"Overall not much issue, my service feature not function. Can generate statement. Contact details of account manager not mentioned while there is feature in the app. Unable to send mail, always bounce back.",2
2022,I can't create every time I use my card pin its says invalid pin I can't create 😔,1
2022,It's Frustrating,1
2022,Incredible Graphics user interface & user friendly,5
2022,"Good morning, My is Matthew thankgod Emmanuel,see why GTB re steering my money from another bank i borrow money from you and i av already payed the money remain only#8000+interest making it#9,44,16kobo and deduct it Last month why i transfer#1000 to the account they deduct it and this morning also they deduct another#8000 again what is wrong",1
2022,"I can't even understand the app, it not well organized, I can't even get statement of account and I can't even generate statement ID with app",1
2022,Friendly to use,5
2022,"Suddenly the app disappeared on my fone, trying to uninstall to enable me reinstall but its not completely uninstallation",3
2022,"Good afternoon, I don't understand gtbank again why you deducate from my account time to time, today someone sent #15,000 and you deducate #200 remain #15,800 why and I don't receive alert #200 for the deducate, please return it back what nonsense. You no stop to remove unessarry money on my account, why gtbank do like same with my husband today now you remove almost #300 without nothing return my money back.",1
2022,"Recently I notice my transactions would just disaaapear from the dashboard and new transactions would appear. What's the use of using a mobile app that I can't get my statement of account on request, that never works toom lease work on it , I don't want my transactions clearing off the dashboard, also make it possible to be able to seaexh for transactions made at least for the last 60 days. Thank you.",1
2022,I dont atm can I open the app,1
2022,Great,5
2022,Better together,5
2022,Good💯💢🔥,1
2022,Gtbank the most trusted bank💕,5
2022,Why is there no update to this app since 2020? +the app has stopped functioning on my android just about 3/4 weeks ago. Can someone explain what the problem is?,2
2022,Well not too bad,4
2022,This app is so poor,1
2022,I love all my G,5
2022,"Dear GTB, this app is far due for review and upgrade.",3
2022,Gtbank branch in umuhia gate side there customer service are very poor in service they can't solve problem.,1
2022,Great app,5
2022,This app is becoming something else It won't allow you login again 😒😒😒,1
2022,Is the app only for Nigerians? Because I'm from Ghana but I can't select my country,1
2022,"I have been having issues doing transfer on my app, it keeps saying incorrect transaction pin and there are no options to retrieve pin",3
2022,Gud,5
2022,"Please, I am having difficulty logging in to my app since yesterday, am I the only person experiencing this problem.",1
2022,"A very big disappointment. If you need an urgent transfer of money, don't near this useless and frustrating bank app. It has disappointed me more than 5 times on very different occasions. Even when you visit their banking hall, the same excuse and slow in operational activities.",1
2022,"It doesn't open quick. Sometimes it won't log in. A lot of delay, for the past one or two weeks",1
2022,The app failed to download,1
2022,This app is really frustrating At times it works fine but most time it's just keeps loading for hours and then nothing. Meanwhile other apps on my phone works fine so it's not a problem with my phone but the app itself,1
2022,Please am finding it difficult signing in,5
2022,Just so annoying on how much time it takes to open especially since the last update,1
2022,Can't log in since today. .it's really terrible,2
2022,"This is the best mobile banking app so far, but I was surprise today when the app stop working I don't know what happens to it, I face many difficulties before it opens today now am facing more difficulties, please you have to resolve this as soon as possible",5
2022,This your app is frustrating. Like it has its own mood swings. I can't view extended transaction history which is one of the whole points of having a mobile app. Now to even loginto the app is another wahala. I thought it needed another update but no...it just won't open. Since yesterday.,1
2022,Honestly the old version of this app was far better. I could search transaction history of a particular person I want but now nothing comes up again. This new one is supposed to be better but it's actually worse than the old app.,2
2022,Am only having problem with sign up it's not letting me sign up else I went to the bank,5
2022,"I just downloaded the App but, what's users id please.",1
2022,Both the bank and their app are useless. I will be closing all my accounts with them within the next few weeks.,1
2022,Easy banking,5
2022,Fast and good,5
2022,Good,5
2022,I like this app,5
2022,Wow,5
2022,Rubbish Must I have a GT account to sign ip6,1
2022,"The App was working perfectly, but recently I can no longer transfer to new account that I have not saved. When I click on ""New Account"" to transfer it will load to Setting limit page. This is really frustrating, am not enjoying the App again at all, currently using other banks App for transfer because most of my transaction is cashless.",1
2022,Simply the best,5
2022,Worst bank ever someone send money to my account now I have to upgrade my account I went to the bank fill every form they tell me I should comeback after two weeks I have and now they are telling I should wait for one more week who does that useless bank,1
2022,Fast,5
2022,Excellent,5
2022,"How can you have a branch in a country which the app doesn't support.,??!?",1
2022,It doesn't work on my phone Useless app,1
2022,It's cool,1
2022,Very convenience,4
2022,Nah.This is one of the most horrible bank app. I have ever used.Can't even see my transaction history.,1
2022,"Good ,pin to check balance",1
2022,Nice app,5
2022,"I'm a new customer and I can't even sign up for it. When it gets to the review option to confirm, an ""error"" message just pops every single time. Annoying!",1
2022,For a while I have been unable to get my statement of account. Why? It is still a fantastic app though,5
2022,"Been great so far.. Would have give 5 star if there was an option to hide your account balance.. I don't feel comfortable opening my bank app outside cause if am near someone they automatically see my account balance which is not nice.. Please update it and put an option where we can hide our account balance, thanks..",4
2022,To generate token for transfer is a big problem,1
2022,I don't understand this app is telling me you create a four digits pin without any attempt and this my first time pls help me out,1
2022,How can I create an account,2
2022,App just stopped working without any fixes for close to a week now,1
2022,I can't activate my token,5
2022,Very nice,5
2022,I cannot login into my account since days ago.,1
2022,I want to open new acc,5
2022,Good,5
2022,"Hello good morning your app is not opening since yesterday, what do i do",5
2022,Hi Gtbank. I travel out of Nigeria the problem i have is i cant use the App please see to it.,1
2022,"The app is working well before I change my phone but after I change my phone the app is not working properly, I can not do transfer money again because of token, before I change my phone am using pin but after I change the phone and I login it as change to token and have lost my sim due to my phone that was stolen. Please look into this",1
2022,Gtb is the best of all time,5
2022,Very poor d workers are really rude and they don't know how to attend to customer.,1
2022,Finding it difficult to open an account,1
2022,I suddenly can't login in to my account with my email please fix this issue now.,1
2022,We suppose to have hide balance in this app,2
2022,Better,5
2022,How did I create this account,2
2022,Fabulous App. Try and add the section for hiding account balance.,4
2022,Awesome,5
2022,Why is there app so worst I can't even signup for some days now and it's very frustrating..🤦🤦🤦,1
2022,I can't even login no more🤨... I want to do transactions more than 100k and the App is messing up,1
2022,Cool,5
2022,The experience with the App is ok but the experience i am having with you Gt bank is crucial and very important please kindly reply my mail cos if not i will closed my account with you and give you a bad rating,1
2022,Sometimes good,5
2022,Very good,4
2022,"I can't make a transfer on my mobile keep showing me limit exceeded which I have not done any transaction,",3
2022,Very cool and effective,5
2022,Xtremely good,5
2022,Nice,5
2022,Bring back the finger print,1
2022,I have been trying to sign up for the app but it's been unsuccessful...This is whack!,2
2022,The app is not responding,1
2022,Good,3
2022,Good app always make me feel happy. Very smart app,5
2022,Great app,5
2022,Its good,1
2022,This is frustrating I can't even sign up. I have been waiting for the otp but they keep replying with alert please fix this problem,1
2022,I am angry and I won't even pretend it's okay. How? How can you make a customer use their entire airtime to call you to complain about this annoying app not linking my email to it and you tell me it'd work after 1 day! It's a week now and still nothing! Do you know how frustrating it can be to call banks that are not supposed to be charging anything for calls and still realised you just threw that money in the trash. After all the unnecessary songs and information. God will ask you!,1
2022,Debits even when you don't use the account. Used to be the best bank until Buhari came,1
2022,"Nice app, GT? I have a problem with one of my GT account how can I chat you guys up on WhatsApp?",4
2022,I can't sign in anymore what's wrong,1
2022,Too much protocol,4
2022,"Gtb please, it's now difficult to access our bank statement on the app, one can no longer access/ download bank statement.. what's happening? Please do rectify it as soon as possible. It has been like that for the past 3months and nothing has been done about it.",1
2022,Perfect,5
2022,Easy to operate,5
2022,Nice app,5
2022,Very useless app,1
2022,Help me how can I register my mobile banking on the app without going to the bank???,3
2022,Best,5
2022,Very nice gt bank,5
2022,You are all the best,5
2022,Great app for every one,4
2022,Baaaaaddddddddddd,1
2022,Its good and fast,5
2022,"Why can't I simply sign in? Each time I download this app and try to sign in, my account will be blocked. Why are you guys frustrating me? This has been going on for a long time.",1
2022,Am not comfortable with the app because am typing my password but it will not open It makes me angry,1
2022,"Having one of the best experiences using the app, I am really enjoying it just that the section that says make money I am yet to be credited for using it",5
2022,Good transaction,5
2022,Meaninful,5
2022,The bank just told me this is the old app. Get GTWorld. Thanks for your not wasting your time with this. 😁,1
2022,Poor,1
2022,The rate at which my money is been deducted is alarming. The app itself isn't opening.,1
2022,I just downloaded the app only to find out Ghana isn't part of the countries,2
2022,"I'm really concerned about your daily debit on my account, you have never added a Kobo only deduction on daily basis 😡",1
2022,"I can't check pass transactions history even when I set the starting date and ending date , what's wrong it has not been like this when I first downloaded it",2
2022,"There is no option for updating this GTB app and for the past one month, I don't receive alerts anymore.",4
2022,Good app,5
2022,Very good,5
2022,Very nasty experience.... App takes forever to download..,1
2022,Great,4
2022,Am disappointed at ur service....how on earth will i be charge for a dispense error which u know your network is bad ..... reversal should be auto.... I hate ur service Biko....i just got account with u guys few weeks and am experiencing alot from u ...so bad 😞,1
2022,The most useless bank app I've ever used...,1
2022,"I try to look my bvn number ,but is not working ...why?",2
2022,"would have give half-star at best, q customer made payment through my gtbank,over 30mins my bank transaction history is not even loading. i experience this every now and then, especially when i receive bulk funds. very annoying...",1
2022,I hate u,1
2022,Great App,5
2022,Nice app,5
2022,I'm disappointed in your mobile app Want to sign up for mobile app and I was sent six digit password and still it shows wrong password,1
2022,Having issues with mobile transfer,3
2022,So sweet,5
2022,"You charge unnecessarily. Any little thing,you deduct someone's hard earned money(not little, but huge amount).Other banks don't do what you do, and it's very bad. Stop it!",1
2022,Good,5
2022,Good,5
2022,Very good,1
2022,The app is OK but lately I discovered that I can no longer send credit or data to people. It's really messed up.,3
2022,How can I login into this app,5
2022,"How will I change my fone number, the one I used to open the account has lost. And there s no gtbank were i am thanks",5
2022,I am beginning to get frustrated at GTB charges everytime I make use of the short code to recharge or send money and even when I receive money. The charges are alarming and I simply can't wait to close my account,1
2022,"Ever I started using this bank,I don't have a complain but recently,I the complain is too much, using USSD is problem, even to sign up for mobile App is a problem,I don't longer get debit or credit alert anymore,pls fix your network if that is where the problem comes from,at least know if someone transcation is successful",1
2022,Good but the only problem is the finger print,5
2022,I really loved the transaction of this app,5
2022,"I can't download the app, I have been trying since 1 week now",1
2022,Great app indeed,5
2022,App is terrible y can't my statement download,2
2022,Very good,5
2022,"Excellent and enjoyable services! Pls, my kindid advice, why not make not make the Fowobi branch in Ojuore, Ota, Songo, Ogun - State, a full operational working service. If you do your review you will agree with me that it has affected ur sales. While many of ur customers find it very diffecut going to Joju or Songo branch for banking with you. Pls, i want you to give consideration to my advice and c what the result will be. Thanks!",3
2022,"The earlier version of the app served me well. But now I don't know what's wrong with them. I can't even log in to my account. Updated: GtBank app is the worst app ever. After many years, I came to Playstore to make a review and I was shocked the first review I made is even a bad one.. I need my transaction details of just a week to solve an issue I have with an institution and I was surprised I can't even filter out a transaction history of even three days.. You guys should have grown since",1
2022,I been trying to install GTBank mobile app on my phone no way,5
2022,"Hi I just got my sim card back in a long I just registered my email but find it very difficult to login or if even register or sign up into Gtbank app and I have been blocked, my other bank was not difficult as these, I went to the bank to register my email afterwards hoping to login Gtbank. What options are available I needed to transfer money to someone tomorrow I hope my complain will be resolved,My account has been blocked cos I have exceed the limit. And unblock my account dat y I went to b",3
2022,Very bad wasting of time to download the app,1
2022,Please I'm not staying in Sierra Leone presently I'm in UAE but i want to open an account how should i go about the process,5
2022,"Good app, I love it so much, is the best",5
2022,"It's been great using the app but there's something else I would like you guys to include in the app, the self service is very important and it is missing in the app",3
2022,They are good,4
2022,I forgot my login credentials and was trying to recover it. After writing the otp sent to me and my card pin i was told that my pin is not correct and my account was blocked. I dont know why my account is blocked.,1
2022,So Good,4
2022,Very good,5
2022,I ove the App,5
2022,"Your app is nice but no upgrade since last year, you cant search for a particilar saved beneficiary during transfer, you cant even search for bank by typing the first initials, you have to scroll down ; e:g i want to send to Zenith i have to scroll down to z. You cant even generate a reciept again, after u have left that page. Pls we are expecting an upgrade.",2
2022,It's help seriously,4
2022,I don't know what's wrong with this app. I can't even login my account any more and now it's showing 1 attempts my account will get lock! Why? 🤔,1
2022,I'm trying to sign as a new costumer but getting my otp is really hard I don't know y Had to update my email to bank so I could get still didn't work I got blocked from de app now I uninstalled it nd I'm downloading it Like I'm just tired I need my otp to start up my mobile app gtbank plss,1
2022,Unable to login. Very useless app,1
2022,"I downloaded the app, fixed in my details at first, and everythinh was fine. I later flashed my phone, redownloaded the app, tried to fix in my details, but to no avail, i got blocked once, i went to the bank and complained and all, till now, the app can't still recognize my phone. I don't understand this stress. I'm just so tired of the whole thing. I never expected this from GT Bank. What is wrong? It was still same information i fixed last time i fixed this time. I can't even give a star.",1
2022,"I've been trying to sign up First of all what is the OTP And where can u get the card number After I got past this It told then wrote ""error to host occured""",1
2022,I really love the bank,2
2022,I have been blocked from signing up after I provided all the details correctly and denied access and I want to use it Is like this your app is having problem,2
2022,Go work,1
2022,Very good app,5
2022,Am finiding it hard to download .....please do something about it,2
2022,Good to use,5
2022,Reliable,5
2022,Helpful,4
2022,I can't login to this application through my phone,1
2022,"All dispute has been resolved,thanks to gtb.",4
2022,Ppà,5
2022,"Statement of Account is not working. It keeps saying try again later why, i can't get my account statement since. FIXED IT",1
2022,Fast and reliable,5
2022,"This app is nothing to write home about, can't even register my device with the app so so frustrating",1
2022,"I rate them 2star for now I have been trying to register they asked for my card pin and the OTP number which Iwas send,and I fill it as it correctly they keep saying that my card pin is incorrect and this is d same card I use always",2
2022,Trying to create pin without debit card but it's not going through difficult to download mobile app please i need your help on that,5
2022,I don't know my account number for my wallet mobile banking.,2
2022,Pls I opened an account via a marketer and I lost my account number. I have dialled*737*11# and it's asking for 737 pin which I don't understand. Please I need help especially on how to get back the account number.,2
2022,Bad app too much charges on.ever single transactions even if you receive 1k they will remove charges what a big nonsense,1
2022,This is the worst bank ever. They removed the whole money from my account and now they dont want to give me back,1
2022,"I just download the gtb app but I can't sign ,I tried to press sign in but is not working,and I tried to press my account number with my password,but is still saying rubbish,pls help me out",1
2022,Am so?????,1
2022,"This bank is total rubbish! I deposited 50k and since then I've been seeing debits , VATs and all that.. every transaction I make, I get a debit of VAT and other debits etc. It's bad. Some one cannot comfortably save and send money without unnecessary debits. Please work on it please.",1
2022,Wonderful,5
2022,"Hello, I've downloaded the APK but it's not working. I'm from Sierra Leone",1
2022,My app is misbehaving since I don't understand 6,1
2022,"I have issues signing up , especially choosing a pin , telling me "" internal processing error",1
2022,"I was told that my email was not linked to my account,how am I to go about it",3
2022,Good,1
2022,This is wonderful app ever,5
2022,This app is so frustrating. You have to go through so much trouble to send your account statement; which may not work. Getting a reciept of translation is also a hassle. Everything is frustrating on this App,1
2022,Good,5
2022,👍🏽,5
2022,Strongly agreed,5
2022,Please l don't have a bank card how do I go about it,3
2022,I was blocked from using the mobile app all because I was trying to input my login pin,1
2022,For the past 4 years have been using this account. It was good and okay 👍,5
2022,"I will stop banking with GTbank because GTbank are Thieves, how will someone send me 15,000 naira I now transfer 1,500 naira first to a POS person later transfer 11,500 naira to the same POS Person I now later transfer 1,100 to another POS person. My balance now remain 70 naira.🤷‍♂️ And you have been doing this to me for long is just that I don't want to talk. This same Bank that have brought up to 4 client to.🤷‍♂️",1
2022,This app is definitely the best app it's easy fast and amazing you don't have to go through any difficult process,4
2022,Good app,1
2022,Very good,4
2022,I am a new customer and am trying to download the app but it's not downloading .,2
2022,Nice,1
2022,"Great app untill it started frustrating me, I was to transfer to a KC gaming network when it got to the place where I should input the user id and amount, which I did but a message came up saying ""invalid details inputted"" I have uninstalled and installed several times it keeps giving that. Pls look into this issue. Thanks",3
2022,Ever since I have opened this bank account have not been able to log in to internet banking when I sign up they gave me a message that they have send a login details to my email address but when I check it nothing is found pls review this and help Me because it has really affected me a lot when trying to link my bank account online to access other products,1
2022,"Nice 👍 app and also friendly user, ever since I started using it, till date quite easy to access, but recently the bank started stealing from my account, I know I'm not suppose to bring it here, but I decided that I should make it public, because the bank app is still for, gtb. Gtbank should reverse my money, except you have thieves among you, which wouldn't be a good name for the bank, thank you",5
2022,So disgusting I'm unable to download the app,4
2022,Is a good bank app,4
2022,"Something is wrong with app, I can no longer access my transaction history. I felt it was because it's outdated but on getting to play store, I saw there's has been no updates there since 2020. I uninstalled and reinstalled it still the same issue. Is this app now defunct and we should all switch to GTworld or it was you people that decided to remove the transaction history for reasons best known to you?",1
2022,"This app used to be great. The last update changed everything. Now I can't use my transaction Pin, it's always saying invalid password even though it is correct. I have been using fingerprint for transactions. It's so disappointing and transactions history is limited to last 10 transactions. You cannot see older ones. 😥",2
2022,"I really do not understand how I'll receive series of text messages in a stretch debiting me with different amounts, up to N200,N85,N60,N50 and so on 9 good times in a stretch, this is really absurd, I was debited up to N2,300 just now all in the name of receiving text messages, even normal messages cost N4 what's soo good about yours? Please ill love it if you refund my money and keep you debit and credit alerts to your self. I wouldn't have even put any star if I had a choice am so pissed now",1
2022,"This gtbank app is not the original app if you have money in it please withdraw all your money now my friend just hack with this fake app this evening almost 500,000 naira am telling you all now but if you think am laying leave your money soon you will realise what am saying FAKE GTBANK APP",1
2022,"I don't know what GTB is up to, I was debited twice to the tune of 64,000 naira since 16th of March,2022. I have called in several times and all I hear is...it has been escalated, all to no avail. GTB should pls reverse my money. And this is why I love Opay, they don't put you through this misery. No Star on this note, till my 64k is reversed.",1
2022,My money is messing why,5
2022,I guess this app will be good,5
2022,Transaction not in session,1
2022,It meker me ok,5
2022,"The app is very much annoying when you're trying to generate statement of account it brings up something annoying, also knowing information's about one's account officer is just complaining of internal processing rubbish which I don't understand and keep trying for a year now.",1
2022,Great,5
2022,Its nice,5
2022,It's awesome,5
2022,Please i need your help i downloaded this app but my user Id is not corresponding and i with the password You people should help me on it,4
2022,My experience with this app is very bad.. I can't search for previous transaction on the history. Again requesting for ordinary state of account na hell.. Please you guys should step up your services Cuz some of us are getting tired. Thanks,1
2022,"During launching of the app,it bring my account has been blocked, what can i do",4
2022,"If I should say this is the worst banking app of all time, it would be an understatement.",1
2022,The app has refused to download Why?,2
2022,why isn't ghana part of the countries??,1
2022,Best of all apps,5
2022,I have been trying to register but I couldn't I waited for opt code for 30 minutes but I did not get it,2
2022,"Very terrible bank,they refuse to reverse my money since on the 16 of this month...I filled a complain 3 times and nothing has been done...this bank is a thief...beg them to refund my money...you people are so wicked and self centered that you only think about yourself....Reverse my money thieves!!!!",1
2022,I put my pin it refused to open and i cant update the app,2
2022,It's actually the simplest non ambiguous Mobile App I've seen. Kudos GT team,5
2022,Bad app not good,1
2022,Gtbank is good bank,5
2022,Them dey try,5
2022,Best mobile app,5
2022,I can't even activate the nonsense,1
2022,Why is it that signing in is difficult. Even Using the finger print too. I tried logging in so many times it won't log me in. This is so annoying,1
2022,"I hate GTBANK my account has been freezed since last year when there with necessary documents i was told my bill has an address with no house number,this is nigeria most house has no number and where i live is a new sight You guys don't deserve a star",1
2022,Cool,5
2022,Good,3
2022,I love ❤️ it a lot,5
2022,It keeps on requesting card pin and am unable to register,1
2022,This bank is a joke.. horrible service.. They call you when you give bad rating and never resolve the issue,1
2022,Wants to use device but to no avail.please assist,4
2022,"This app is very excited When are did not receive alert on my phone,when I login this app I will see it",3
2022,Still same boring interface but functional!,4
2022,Good and amzaed to have this aplication,5
2022,"Honesty, it is frustrating when you want to usr this app. How can someone input a bank account number and if the account is Zenith bank account, you will have to scroll and scroll till you get there. It is really frustrating that your app does not have a search feature for bank name. Really frustrating. I have been waiting for months to see if there will be any update and till now, nothing of such. Pathetic",1
2022,Good,4
2022,Your app is useless I can't even sign up using my gt bank acco,1
2022,This is the worst mobile app,1
2022,Why is ur app not showing gtco,1
2022,I so much love this app it is reliable 🖐️🖐️🖐️,5
2022,Thanks so much,5
2022,I think this is the most useless bank in Nigeria. Deducting money unnessasrly from people's accounts.,1
2022,Nice,2
2022,I changed both my email at the bank and still yet the mobile app hasn't updated it,3
2022,"Hello 👋 I will be opening an account with stabic IBTC App, becos, I need an App that can help me transfer the dollars I receive. I can't make international transaction with the new and old model of the GT bank App. I can't also view my naira account because of my dollar account. I think you guys need to make some/alot of fixes. Thank you.",2
2022,Great use,4
2022,SCAM APP,1
2022,No experience,5
2022,Great App,5
2022,Gt should upgrade thier app Add search bank short cut to it Its frustrating to be looking for a bank and you have to sroll to the end of the page to see zenith bank Imagine that This should be done as soon as possible Biko,3
2022,Good,1
2022,Very nice app,5
2022,The best app and also the bank,5
2022,The app is not working properly,1
2022,One of the best bank app here in Nigeria,5
2022,Love it,5
2022,Am not getting the message from gtb to complete my Gtb internet banking registered and start using it,1
2022,Good,3
2022,"Probably the worst bank in attending to complaints , been debited for a trqlansaction its over 48hours an im yet to get a reversal... The reply i keep getting makes it clear that you dont know what you doing",1
2022,This will be the third time I will download another app since yesterday Have been having issues to log in it just keep loading after inputting my password,1
2022,"I have been trying to sign up since I downloaded the app but no breakthrough, after typing in my account number and OTP sent, the message sent afterwards is your account has been blocked, why? What is the problem exactly??",1
2022,I love GTBank i love it,5
2022,Simple..just so easy,4
2022,Good,5
2022,Amazing,5
2022,I can't install my gtbank app in my,5
2022,I tried to register but can't,1
2022,"At times i experience networking problems, difficult to access the app when you are in need of money urgent.",3
2022,Not responding,1
2022,Glad,3
2022,You people are mad!!!!!!.... Extorting money without no explanation whatsoever. I dey com una branch sha,1
2022,JERRY G,5
2022,Awesome,4
2022,Great app,1
2022,Great bank app but try to upgrade recipe is not clear very well after downloading try and look to my complain,4
2022,"How can you disable my mobile banking all because my ATM card has expired, I don't need a renewal of my ATM card because I'm not in Nigeria it's not useful to me, please enable my mobile app so I can make transactions.",1
2022,"Why is it that i can change from token to pin, when i am clicking it its not working. one will need to generate token before completing every bit of teansfer and they keep deducting my money. This is fustrating pls look into it",1
2022,It's fustrating trying to open this app nd the user I d how am I to know after using my Gmail for linking not responding,1
2022,"Perfect and more user-friendly than others. Very easy to use, change device and continue your transactions. Thanks GT.",4
2022,Amazing,5
2022,Very good,5
2022,Try to register the app this morning my account got blocked so what can I do now?,1
2022,"Just giving this five star rating lol, not just satisfied w",5
2022,Fantastic,5
2022,Cooool😎🔥,2
2022,My lovly bank...how can i borrow money in my bank,4
2022,"I'm sorry for asking, please is GTBank deferent from GTWorld ?",5
2022,Excellent,5
2022,This app is total loss just first time using this app it said i should update my email that not enough and by blocking my account 😡what kind of rubbish is this,1
2022,Works good but needs to be upgraded for better user experience.,4
2022,You guys need to 'up' ur game on this one. GTWorld App is far ahead. Uninstalled!,2
2022,Nice❤️❤️❤️🤏,5
2022,This is my best banking app,5
2022,"I can't open the app, after applying all the information needed yet dey will still say ur account is blocked why? Please help me",1
2022,"Searching for historical transactions (beyond one week) is quite difficult and maybe non achievable even when the period is properly stated in the ""range"" menu",1
2022,Good service.,5
2022,Please how do I register without having a card?,2
2022,Rabiatuuu,5
2022,I have been trying to download this app to no avail. Is there anything I'm missing or doing wrong. Please do something about it. Thanks,1
2022,My mobile banking app was blocked and I couldn't have access to it.. what is wrong?,2
2022,Great experience,5
2022,I can't even install this app,1
2022,To update the app is trouble to download wahala to use ussd problem,1
2022,This is worst bank ever .......very useless bank the ussd is one of the most useless and stupid thing the bank has ...before you can use the ussd you will dial it till they kingdom come ....God will punish all the IT guys and also punish the management aiye yin ma baje ni,1
2022,This app is useless. It doesn't allow Ghanaians to use it meanwhile gtbank isn't found in Nigeria alone☹️,1
2022,There's never a hitch and it's fast,5
2022,"This is a great app even though I'm surprised to get the kind of software skin that sits on it. It's an eyesore to the user, compared with the gtworld app. When the app gets better, I would give it five stars.",3
2022,The best,5
2022,EXCELLENT,5
2022,This app doesn't deserve any star it's a stupid useless dumb app that can't even be downloaded if I can't have access to mobile banking why open an account with you guys please please I beg you guys do something,1
2022,No one has responded to my last complaint so here I am again. Fix your app to the way it was when one could access multiple accounts via the app as long as you had a token for the unlinked account. Now stopping one from using the app because account isn't linked to the phone is ridiculous especially since it is only one account that can be linked.,1
2022,Best bank in the Gambia,5
2022,"Nothing is working with the app for more than 3 days now,I 've been able to download the gtbank app. Infact, you people are not serious at all. Nonsense!.",2
2022,Thanks you,5
2022,"I just updated my ATM card and ever since, my app is not showing me history anymore",3
2022,Please how can i update my email address to my account,1
2022,Ok,5
2022,This Bank is fraudsters 😡😡😡,1
2022,I downloaded this app but couldn't open it with the Same username and password sent to my email. Even to change to my desire password is also a problem. I don't understand. Any other wrong attempt will block my account.,1
2022,I can't do fx transaction with this app,3
2022,Nice but I was not able to apply for a loan,2
2022,"Having a problem, please I went to withdraw from pos now and the transaction is decline and I hv been debited Pls help me to look into this. Kemi daniel. 5000.",1
2022,"I hate this bank ,you people customer care service is connecting, just imagine I want to create my 737 pin ,I av filled my birthday month up to 20 times ,it is telling me unable birthday month, I av called you customer service almost 2 days is not connecting",1
2022,Im a gtb customer pls how can i get a loan to upgrade my bar and resturant business,5
2022,The worst app I have ever used. Tried signing in for days and i spent a lot of data and still the user id has still not been sent to my email😤 It's just as bad as the ussd banking . Sooooooo poooooor😠😡🤬,1
2022,Please i misplaced my ATM card how can I go about it,5
2022,Very good,5
2022,I opend my account but cant locate my branch,5
2022,I tried to sign in now because i just open a gtbank but after puting d acc number nd otp sent an error was shown saying i did not register my email dat i should visit the customer service pls how can i fix this...,3
2022,Very helpful,5
2022,Excellent,5
2022,Not good asking 4 bvn wen i dont have yet,1
2022,"I changed my sim to a new phone for me to install the gtb app, has been an issue, to an extent of blocking my account, even after the restoration, I couldn't still register the app on the phone. Always given me an error report of wrong password or email etc. Please it has been on for a week now what do I do?",3
2022,"Before opening a mobile app account u will get tire of recieving messages like internal processing error but keep trying like 13 to 15 times and recieving emails of OTPS and late coming messages if OTPS also u will later have ur app working and till keep ur hands crossed for more errors, the are trying their best. Thanks.",3
2022,.cc. mi?,4
2022,I was told to provide all the information they needed which I did and it was my telling me incorrect they have blocked the account,1
2022,"You guys are doing well, kindly work on the Biometric...",3
2022,Awesome,4
2022,"I just now ran into a seemingly recently released new version of the gtb app,tagged gtb-ibank. Is this a verified release? Can't be found in the app store, looking like it's only web based. Also the old gtbank app was last updated December of 2020. Why? No bugs or patches or improvements?",4
2022,Okay,4
2022,Can't see transaction history and it lags a lot.,1
2022,Its simple the greatest of all bank.,5
2022,"Cant do transfer in dis app,it keep telling me my security question is not correct even whn i reset it too...",2
2022,Great app. But I believe the user interface can be improved. This is 2022 FGS.,4
2022,Very interested app,5
2022,I love it,5
2022,I appreciate this.apps Beautiful thanks,5
2022,Good to go,5
2022,Often problematic,3
2022,Great. But can be inproved,5
2022,Good,5
2022,"I have been trying to register my app, i was told that i would receive mail containing my log in details but never, i saw nothing, GTB messed up",1
2022,"I want to open a gtb mobile app,i was unable to do it,its asking for my email, is it a must i av dat before I can open it",3
2022,I am having issues with your app when I have been trying to change my temporary password but it didn't work,3
2022,"I am not happy with this app bcos I have been trying to download an install the mobile app for More than a month now but have not been successful, what is really wrong I even tried other networks but still the same. Please who ever is reading this should help I really need this app the GTBANK management board should look into this and make necessary amendment, I enjoy banking with GTBANK but been unable to download the mobile app is really disappointing, I called the customer care to complainc.",2
2022,Excellent,5
2022,How can I active my token to transfer in app always show me not activated and it given me worry. My ATM has expired,4
2022,"This is the most worst bank I have ever seen. Honestly I'm regretting that I signed up on this bank. Customer help line not helpful, whatsapp a robot replies, website no helpful information as to how to reach out. Why is it so difficult to reach out to you.?",1
2022,Thought to try this app. But even starting I see that is Sierra Leone isn't even listed. Any help support team ?,1
2022,Great,5
2022,"After imstalling the app. I tried to register, i clicked on the sign up and i was redirected a page that required my account number. I typed in my account number, and another page got displayed asking for my card pin and OTP code that claimed to have been sent to my registered mobile number and email. Unfortunately, I cannot any otp on either phone or email. I have been retrying this for the past one or two months now, but with no luck. I hope you can help me out. Thanks",1
2022,Speed i love the app,5
2022,Great app,5
2022,Really nice so far,4
2022,"The ATM machine card producer you just introduced, you're the first and the best.",5
2022,Thanks for the update,5
2022,Getting an instant debit card at the branch was very easy and seamless but I am unable to set up both online and mobile banking after activating my debit card. So frustrating! Update: I was able to eventually get through to their contact centre later in the day and the rep escalated the issue to my branch and had it resolved the next day. It will be nice if alternate channels can be duly empowered to resolve most of the issues the contact centre can.,4
2022,Trash!!!!,1
2022,How do I block my card on the app?,1
2022,i love this app,5
2022,"I really love GTBank, there sevice is Good",5
2022,I've been trying to sign up for weeks now without any success. I get this message that they sent log in details to my mail but I never receive any...,1
2022,Not bad,4
2022,This app is trash. Rubbish. Crashes every now and then.,1
2022,Registered with an account but forgotten the account number,5
2022,Good and very fast,5
2022,Banking made easy,5
2022,The GTWorld app is not downloading on my phone.,1
2022,This so amazing better than uba access and zenith Bank app,5
2022,It keeps saying user not profiled.,1
2022,Efficient,5
2022,Its very good,5
2022,Una dey try,3
2022,"Useless app, you can't use their card for online payment, you can't create virtual card, so who are you people deceiving? Useless app of all time.",1
2022,Awesome 👍,3
2022,"best bank so far.... though there arr sometimes their USSD code do misbehave, but i give it a 4star",4
2022,Not bad. More grace.,5
2022,Goood,5
2022,This app didnot allow Me to to login .....it is asking for secret answer can someone tell Me the secret question,1
2022,Maryama Abdulhamid hassan,5
2022,Difficuty in download the GTBank app.,1
2022,Nice,5
2022,GTB is the bank of the world. Easy to access.,5
2022,I want to make mobile transfer wlth but is not responding.,3
2022,Very good,5
2022,good,5
2022,No search button for bank. Can be annoying and frustrating 😠😠😠😠,1
2022,Please can you rework your system to make account balance hidden like we have in zenith Bank application?,4
2022,There are still room for improvement of service.,4
2022,Is very nice,5
2022,Good n loveable,5
2022,"Hi Gtbank. I downloaded the app. I followed all the instructions given to register, including entering the OTP code, but the app kept denying me access. Not a great first impression.",1
2022,"Can't sign-in even after following all the instructions,I keep seeing email not attached to any account, it's infuriating.",1
2022,It not opening for me Why?,1
2022,Very good,1
2022,Nice app,4
2022,Great app,5
2022,You people don't loan your customers money? Over 10yrs have been using this account no Loan at all,2
2022,Can be annoying sometimes,4
2022,Works perfectly,5
2022,"I don't understand u guys,u say I didn't register my email,now have done, and u are still telling me my account has been blocked,pls try and correct this it thank u",1
2022,Haven't been able to download App for over a month after deleting it following poor performance. This app has gone from best to worst.,1
2022,"Pls I don't know why they block my account and am using this app for the first time, I login 3 times and they said my account has been blocked but why, pls kindly unblock my account thanks",1
2022,Awesome,5
2022,Nice app,5
2022,I can not sign in..,1
2022,Good,5
2022,Nice app. User friendly. Easy management. Download on Google playstore.,5
2022,Nice and fast app 👍 very comfortable to you.,5
2022,Good and fast,4
2022,Hello Can i transfer funds to my family in ghana through the GTWorld App.,1
2022,"After I downloaded this app,. Some people have been calling me , telling. They're customer service, and they want to activate my account.",1
2022,kept finding it difficult to sign up,2
2022,Please how can I retrieve my account number,3
2022,Very fast in transactions.keep it up🙏🙏🙏,5
2022,Good,5
2022,"I'm so disappointed, they took my money from this bank called G.T.B, when I traveled back to Nigerian, omg, I noticed that my money was gone,I will never ever, do anything with this bank anymore, I'm not happy 😔 😢 😞 😪 💔",1
2022,Quite good,4
2022,Please does gtbank grant loans to their users??,2
2022,"I forgot my transaction pin, immediately i sent an email to your customer care and no one answered me.... Please i need my Transaction pin!!!",1
2022,Good app,5
2022,Very good bank,5
2022,"Please is there a way I can downgrade my gtb mobile app to the old one? Why is it so difficult to enter an RRR number for payment, I have been tryi g to make payment since morning. What nonses is this? On top my money 😡😡😡😡",1
2022,Good,5
2022,Convenient to use,5
2022,"I've been finding it difficult to use this application with the same login details have been using for a while,i dint know what is happening.Kindly help me address this issue.",1
2022,It make sense,5
2022,I'm finding it difficult to find my hardware token,5
2022,I don't know how to go about it? I can't sign up on the mobile app 😟.,2
2022,Awesome,4
2022,"I like the new ""Hide Balance"" feature, but the feature can be improved upon. GTBank should consider also adding ability to hide account balance when transferring funds, because currently you cannot hide the balance during funds transfer.",4
2022,I couldn't log to my GTB app again forgotten my password,1
2022,Amazing,5
2022,Good,4
2022,I so much love this Bank it works to my test,4
2022,Good,5
2022,This latest update did something to the fingerprint unlock option and now my account is blocked because I can't remember the password. Please do something about it,1
2022,Not consistently functioning.,3
2022,Great....,5
2022,They finish my money all the time,1
2022,Good i love it,5
2022,Good app,5
2022,I want to be using gt bank application and i found it difficult to attach my gmail on the app.,1
2022,I think gtbank should work more on this app have been trying to link my card to it and after imputing the otp code It doesn't connect and after that my account has been blocked please help me do somethingto this.,1
2022,It's a good app especially the mobile wallet,4
2022,Fast and reliable,5
2022,"I initially love this app. It worked very well, until a week ago when it stopped working. I can't log in at all",3
2022,Am new here,5
2022,Not been able to open after installing it,1
2022,This app is a scam One would load card at time it wouldn't be delivered Insane character,1
2022,Nice,5
2022,Very nice,5
2022,good,5
2022,I couldn't login to my account after an update,1
2022,Satisfactory,5
2022,"My account has been having issues since yesterday, it's telling me incorrect pin even though I reset it 5 times. I downloaded the app for easy transactions but it told me incorrect pin too and later blocked my account. Please rectify this issue.",1
2022,I love this bank,5
2022,I've been trying to sign up for days now but it's not going through,1
2022,This app does not show Ghana in the countrys why,1
2022,"EMAIL COULD NOT BE SENT AT THE MOMENT. USE *737*.... TO COMPLETE THE PROCESS. Everything about this app is stressful, including sign. Why should it take days to sort out sending of email to enable one register on this app?",1
2022,Can you make the ui better?,3
2022,I could not sign in my account on the app,2
2022,Perfectly ok,5
2022,The app is not easy to connect,1
2022,Great services,5
2022,One cannot register,1
2022,Good app,5
2022,I have been trying to download the app but I couldn't despite having strong network service,1
2022,WHAT A WONDERFUL APP. WITH THIS I CAN KEEP TRACK OF MY TRANSACTIONS.,5
2022,Love it!!!!!!,5
2022,People are saying good recommendation about the app,5
2022,This app takes much time to download,1
2022,I love it is good net work,5
2022,Good.,5
2022,"I have been trying to use my card online, especially with playstore, bit it says my card has been declined by my bank, I called customer service, but they couldn't do anything, I was directed to tmg branch, upon reaching there, I was told I would be sent an email to resolve that, since last week, I haven't received any email, now I can't purchase anything on play store Please do something because this is so unbearable",2
2022,Excellent service,5
2022,The app is not working in my country Ghana,1
2022,Not me not been able to set mine up..tried countless number of time ..still not been able to set it up. I uninstalled it already.💔,1
2022,"I'm rating 5 🌟s to u despite being a pre Gt bank app user. I happened to be your esteemed customer for more than a decade n u have been doing me a favor for all these while by giving chances to have a quick credit successfully with interest of only 1.5% within 6-12 months. Thanks for your usual support. Meanwhile, I would like know whether I can utilize (sign up) your app without visiting the bank.",5
2022,Good,5
2022,Please help me out I can't login to my mwallet and I have money there please help me out,5
2022,Good app,5
2022,"Please my good play doesn't install apps again for a long time now, what can I do to it.",5
2022,Good,5
2022,this app is absolutely rubbish compared to other bank apps and now am even having problems logging in to my account am done with GTbank,1
2022,I don't know why we can't access loan on Gtbank...,3
2022,So far I've only been able to perform one transaction on the app. Anytime I try to transfer it keeps giving one prompt or the other,1
2022,"It's just crazy! I put my phone no as the user ID at it rejected it. I use my surname another error msg, what then us the issue?",1
2022,Superb,5
2022,I'm unable to view past transactions and statements of accounts.,1
2022,Why I have sent My complaint since one month ago you didn't respond and the problem wasn't resolved?,1
2022,I don't why I can't download d app on my phone. But to me I know it's a gud app,1
2022,Great app,4
2022,Am glad I have this app on my phone.,4
2022,"What is wrong here, since i installed it, i have not been able to connect, always bringing error in connection even though i have a strong network. Beginning to regret downloading it sef",1
2022,"Pls my people beware of this gtb app it has been hijack by scammers and even those who are working in gtb back 75%of them are thief 27/12/21,at 10:18pm 31,700k was transfer from my acct to sporty internet LTD since then no traces pls beware!!!!!!!!!!!",1
2022,Very fast to download,5
2021,"One of the best banking App with good self service but No ""hide account balance"" (blind balance) option. To avoid others seeing our balance especially our wives... Lol... kidding.",4
2021,It's okie,3
2021,Have been using this app for some years now and I really love it THANKS TO GTB,4
2021,"I've been using Gtbank for more than 8yrs now but still have no access to your loan, even the bank I just opened gave me a loan",1
2021,"Good app. Secured and easy to use. However I'd love to see more features like FX transfer, loan liquidation and more. Why have an app that doesn't mirror the web? An update is very much needed",3
2021,Very good,4
2021,"I regret the reason why I created account with this useless GT Bank. My Mastercard can't buy anything from foreign stores, literally for all foreign sites I've used it for. I tried getting their virtual card, their is nothing seems working either for me. It's simply a devastating one for me using this bank. If I get a chance to rate everything about this app zero, I wouldn't waste a single second to do it. What a useless bank I wasted my time around.",1
2021,I just did a reset on my phone I tried logging in back to my account it's telling me that it's been blocked. Like how ? I was using it just fine before the reset,1
2021,Av downloaded the app several times but finding it hard to register telling me ur account as been blocked why,1
2021,Excellent,5
2021,"I don't understand ooooh... I have registered like 5 time now and the so called six digit pin has failed to come to my phone number. In fact the email they sent, I haven't seen it till now",1
2021,Okay,5
2021,So annoying,1
2021,"Pls,couldn't download this app for the past two days",2
2021,"Why PIN verification button is not working at all after I update this application, i can only log my account permanently using Token. While i dont have Token i dont even want it. because its easy for me to lost it.",2
2021,Great,5
2021,I have using this app for the past2 years I HV been trying to download new app but it does not work at work. Funmilayo oladunni ogbomoso.,2
2021,The app should be updated to allow removal of added beneficiaries.,3
2021,Poor service and bad experience,1
2021,Smart app,5
2021,Good,5
2021,unbelievable,5
2021,"Having issues to transfer with my USSD CODE for the past 3days now, saying I have gotten to my limit of weekly transaction and I haven't done any transaction this week, don't no what's wrong.I want to download the app to see if I can, is not downloading. What's going on?",1
2021,Good,5
2021,So good,5
2021,It is a very good app I really enjoy using it. But please how can I link my email with this app thanks I really need to do it,5
2021,Very bad bought airtime for someone and I have been debited but the person has not received it since yesterday,1
2021,Good,5
2021,App user interface is ver fluid and easy to use the only issue I have is that it doesn't show my domiciliary account only my savings and checking account it would be nice if that feature was also added.,4
2021,My Wonderful Bank App,5
2021,Recently I have been unable to pay my electricity bills (EEDC),4
2021,"Gooday sir, i m always see your massage on my phone that my account is limit please l will soon be back tanx.",5
2021,Gt world App unblock,5
2021,So poor,1
2021,can i registred and it will work?or i should go bank first?,2
2021,"I used my email to open the app and it telling me invalid, even my phone number, my account ,user ID they are busy telling me invalid ,I don't understand this app .please I need a feedback right now ,cos I right it again it telling me they will block my account what is this na",1
2021,"Its a nice app but the UI is not very attractive, and pleaseeeeee provide a search bar for searching other banks instead or the old fashioned scrolling method",3
2021,Just enquiry. What's the difference between this app and GtWorld app?,1
2021,It very clear too use,5
2021,They are the best Bank so far... You can operate it from anywhere in the world.... My Bank and I.. 🌷👌,5
2021,There is no bank Like Guaranty trust Bank Plc (GTB Plc) in Nigeria....If not GTB Plc it will not have been easy......May the God Almighty continue to bless Guaranty trust bank Plc....,5
2021,Superb,5
2021,Too slow in the night,1
2021,"I have been trying to download this app for the past six months but to no avail,",1
2021,"I'm so crossed.. App chooses to open only when it wants to, leaving you frustrated. Not nice at all",1
2021,Easy to use. Straight forward,5
2021,Best app,5
2021,Its a great app to use but how do i access my loan balance,5
2021,"This bank is a very foolish bank o imagine removing 175 naira for sms charge, 50 naira for weekly stamp and stupid stupid 0.75 naira for nonsense rubbish...",1
2021,You people should close down your bank if you can't run it anymore. Sell it to other capable banks. How can i be contacting you on WhatsApp for a delayed inflow but up till now the message i get from your WhatsApp is your complain have been submit and we will get back to you in the next 24 business hours. Please do the maths yourself and calculate how many days have passed. Now i remember why i stopped using your bank 2017. Slow customer service kills your business. Scam is real,1
2021,Very good. But mobile application opening procedure could not be completed.,5
2021,"Am about to start using your bank or banking with you people but pls don't disappoint me like Uba bank did, till today they have refused to revise back my 3,400 naira.",5
2021,I tried creating an account and I followed all the instructions but still got blocked,1
2021,"Trying to use the app since I downloaded it and it keeps telling me ""user not profiled kindly enter correct details"" my card pin and account number was requested which I input correctly with the 6 digit code sent to my mail and yet the same problem.",1
2021,It is not user friendly,1
2021,Great,5
2021,GTB is the best,5
2021,"Great app,but please I can't see my transaction history which is important to me, please I need your help",5
2021,"Please I have noticed no recent update on this app and also why the changes in data services on the app, MTN, Glo all have data plans different from what we know offline.. what's going on in that??",3
2021,So easy and simple no ads,4
2021,"The app just stop working and even after redownloaded it, the app is still not working",3
2021,This app is not not easilly opened,5
2021,Good app,5
2021,I really like this game but the ads are too much that's why I rated it 4 🌟.,4
2021,Gtb missed a very important feature. You cannot download or share receipt of payment after you re-login. Very very bad,2
2021,Very good app,5
2021,Very good,5
2021,i love,5
2021,Great,5
2021,There is no way to block my ATM from the app.. am receiving uncalled debits and credits..,5
2021,Very good app,5
2021,"I have already download this app and i am trying to sign up but it keep telling me""user has not been profiled kindly enter the correct details"". Please i need help",1
2021,Excellent experience,5
2021,"Good app, would have rated it 5 but recently I have not been able to log in my mobile app,It keeps showing app isn't installed,kindly fix this bug and thank you.",3
2021,I have been using this app for long now but the Issue I find disturbing is that You can't download statement of account. Pls what is the solution to this ?,3
2021,Honestly this app is good,5
2021,"The app is so nice, but u cannot review the details of ur transaction online and also u cannot identify ur transfer limit online",1
2021,I have been trying to log into my account for some weeks now through this app but its has not been going through except I use the internet can you please fix it we should just delete the app ? The app is still not fixed,2
2021,Very bad. No phone number to reach them for customer support.,2
2021,I cannot filter banks...I have to scroll all the way to Z for zenith bank..badddd,1
2021,"I sincerely hate the way your bankers address us. Speak to us rudely especially at the marketing team and retail banking group.they feel it is their fathers house speaking rudely to customers that they can go to other branch if they cant wait. What audacity! On top my money. In my presence, 3 people closed down their accounts today... this happened at ikorodu garage branch beside UBA. Kindly take note to avoid losing yet another customer.",1
2021,In fact I am tired of this application of yours. It's battery draining. I keep filling my card pin but I can't continue because it keeps asking me of the card pin even when it is been filled.,1
2021,Good,3
2021,My experience with this app has been awesome,5
2021,Do I need to go to the bank before I can start using the app...please,1
2021,I have not been able to see my transaction history even my most recent transactions I have not been able to get a receipt of payment.,2
2021,I can't download recipe but it is very easy and fastest device to use,4
2021,Very grateful,3
2021,This is amazingly good but I think you guy should always make the name of the sender of money to reflect on the slip please. It is giving me a though time knowing who paid especially when the slip is forwarded by a 3rd party.,5
2021,Good work but no christmas gift,5
2021,"Easy to use,but for some times now theres no more transactions history covering at least a month.",5
2021,Seriously I like this app but the way they're deducting my money everyday is what I don't understand plss I need an explanation,1
2021,This bank is stupid and don't support small entrepreneurs. What is the essence of charging me twice in a day almost N200 always 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠,1
2021,Great app,4
2021,Bad,1
2021,GT bank everyday you guys charges me sms notifications even if I don't get much alert. Daily 500 upward ⬆️. I regret banking with GTB. I'm not advising anyone even my enemy to bank with GTBank,1
2021,Unable to create an account because I'm not getting any login details in my mail,1
2021,"I updated my GT bank app,since then,I can't login using my correct login details. currently I can't use GT bank online app anymore. This is bad. you guys should fix your app or I change my primary bank",2
2021,"Please i don't understand, I make a transfer of 9000 to someone, it enters in ebook and the person hasn't received the money please what is the meaning of ebook. I don't understand I need the transfer to go through please",1
2021,"GTB app is the best. Very user friendly. It has made my life very easy. I can use it anywhere, anytime and all over the world. I am very happy to be connected. But pls, for own transfer, include reason for transfer so we can remember what the transactions were for.",5
2021,I've never had issues with this app until this morning. As usually I try to login but it says invalid username and password. My account number is my username and I use fingerprint to unlock the app everytime and it works until this morning. What could be going on,1
2021,"Would have given it 5 stars... But the app seriously needs an update, it's up to a year since it was last updated... fingerprint login doesn't work anymore.",3
2021,I've great network but the app won't just connect. Other apps on my phone are loading very fast but this app won't just open. Gutted 😭,2
2021,Yes i downloaded this app and i sign up but it not allowed me to login and it showing me User id or pasword are invalid I already known i am sign correct,2
2021,Lovely experience so far. Fast and smooth.,4
2021,"I av tried several times to log in, after typing my ID and pasword the system kept saying user ID cannot be empty. After which i received a prompt that i av only one attempt my account will be blocked. Why?",1
2021,"Your customer care is so annoying, you will call, and for more than 10 mins, you are not connected to any customers Care rep, they will only be playing radio in your ear as if it's not money that's spent on the calls. Your whatsapp line is not even on what's app, I don't just understand you people.",1
2021,The app is amazing with little clogs at rare occasions,5
2021,It's love but try to change that Start Homepage logo is too bold.,5
2021,Useless bank. Extremely useless. Useless can't even describe how they are. Very fraudulent too. I've suffered using this bank and I can't wait to dump them. My experience with this bank has been terrible. Utterly useless.,1
2021,Call for improvement. It will be great if they can add feature where users can lock and unlock their ATM card. Check Zenith bank,1
2021,I really love the app. It's made my banking experience a lot more easier kudos to you guys .The app is very easy to use,5
2021,I can't get account statements using this app,1
2021,It's not opening at all,1
2021,It's performance is excellent and easy to use.,5
2021,Rubbish can't buy ordinary electricity from your useless app,1
2021,I love this app But what makes me not fall for it again since March 2021 Is because any time I want to transfer it always pop up null In shot I'm closing the account This is disturbing,5
2021,"This is a great App that I have been using for awhile via my everyday transactions, but I went to a POS to withdraw and it's shows transactions declined, and I was debated. Pls I need help for this.",5
2021,Very nice,5
2021,Extremely good,5
2021,Very good and unique,5
2021,Makes my transactions easy,5
2021,"Easy to use and very fast. I recently updated the app and my daily limit no longer display, pls what is the new daily limit?",4
2021,GT bank mobile app is the best so far,5
2021,I have been trying to sign up But it keeps telling me we have send an otp to email and phone number and I didn't receive it up to now,1
2021,Contact support is very much active,3
2021,No update since 2020,5
2021,"I transferred 100,000.00 from first bank to my Gtbank account since yesterday I have never seen the money inside my Gtbank account and first bank has debit me that the money has gone to my Gtbank, so that is the problem that facing the account right now.",5
2021,Great app,5
2021,I can't you it because I Lose my account number,1
2021,"This app need total upgrade no bank search, transaction history only one page",1
2021,I can't locate the enaira icon on this app.,3
2021,Good experience with Gtbank,5
2021,I could not get back my reverse back since i got debited on a failed pos,1
2021,"Great app so far,what really impressed me was that I went to refuel my car,I paid via POS,unfortunately they had no receipts and it shows transac. Decline while I've been debited,wen bck ther for 9 days,so I decided to call GTBank customer centre,I was speechless because they rectified my problem in 3.17sec and they reversed my money. I look forward to moving all me business account to GTB. And it will be motivational is u guys can donate 4 us 4 our long time participation with GTB.",5
2021,It can't compile transactions history from a certain date to the end as requested,4
2021,I'm trying to get through but I don't get what I'll write for my card pin,5
2021,Good job,1
2021,It's helpful,4
2021,excellent,5
2021,"This App has been working well for me for the last 5 years but recently I noticed that though the app is on the phone, I can it open it from Google store.😒",2
2021,How can I change my email because the old one that you people send my information to is not working again and I can't use this app if I don't have access to my email again.,2
2021,"I wish we could search the bank name, I don't know why my history cleans",2
2021,Very good app,5
2021,Nice app but now have difficulties sending statement of account to email.,4
2021,Excellent app.,5
2021,"Dear GTB, it's 2021.... please update your app more regularly; I mean last updated December 14, 2020 almost a year now....we're in the 21st century for christ's sake not the stone ages.... your IT team needs to be up and doing enough to move with the times, Thank you. 🙄",2
2021,"Why has their been no update of this app, since December 2020? An update will create a link to enaira wallet just as many banks has done Though I appreciate the smooth operation of the app, I have stocked with Gtbank since over a decade+",3
2021,Over 20 years ago,5
2021,The app is very good and fast but I can't request for my statement of account when I requested it always said statement can't be sent now try again later for the past 2months . Please help resolve this .,5
2021,I can't view the history of previous transactions.,3
2021,Gt is good bank,1
2021,Its ask for transaction pin when I want to transfer to others bank,1
2021,Good,5
2021,How can I get to customer care...having issues,2
2021,"The app is not showing transaction history, have carried out multiple transactions and it's still telling me no recent transactions recorded.",3
2021,"Why is it that your App cannot perform simple service like : 1.Generating statements 2. Blocking and UNBLOCKING, retrieving ATM CARD. Must we visit the only branch in ADO Ekiti. For any issues?",2
2021,Why is my account -0.73 ?? I don't think I understand,1
2021,Everything is working Excellent Thanks For your help and support.,5
2021,"Very disappointing and frustrating . Not stable, not able to log in with my password or finger print after successfully changinv my password.",1
2021,greatfull,5
2021,"GTB, is one of the best leading banks in the country. my experience, I took salary account loan early this year which was spread over 12 months & every month the said amount is deducted from my salary. For good 9 months no statement of accounts or alert regarding to the loan, I don't know how much they have taken & how much is left is worrisome I also sent a mail yet to no avail I think the teams should fixed it cos I have every right to close my account with the bank.",4
2021,Fake bank and not trusted we opened a bank via our phone and deposited 50k and we go to their branch for bank updating in katsina which is our state the staff their don't have any customers relation. Eventually they said there is nothing they can do all we have to do is wait for their head branch to send us the massage its like one month now am stating to think that our money is gone is like we transfer our money to yahoo boys don't trust it its not not trusted not guaranteed,1
2021,Best bank,5
2021,"Hmmm,my brother sent money into my acct didn't cash it immediately,since Wednesday,nw wanted to use d money getting to pos terminal,was told insufficient fund, Gtb dis is not d first tym am experiencing dis pls refund my money.",1
2021,I haven't been able to sign up on this app for the past few months i have downloaded it.. quite unimpressive..,1
2021,I can't sign In to the app It keeps telling me it has sent my customer details to my mail but I did not receive any mail,1
2021,Worst bank app ever. I have been trying to load my details but it will always tell me to try later,1
2021,great app,5
2021,Rubbish nothing to rate here.. always wakeup do receive debit alerts from them.. THIEVES!!,1
2021,I am unable to generate account statement,1
2021,The app is on point and very easy to use.,5
2021,The app is so efficient. Setting it up was relatively so easy. I highly recommend for all,1
2021,"It keeps telling me login failed, try again later I tried the gtworld app, it told me unable to fetch account details",1
2021,This app is very convinient,4
2021,"Extremely extortionate and frustrating the youth, scam and they are stealing private data like call logs and private texts.",1
2021,Nice electronic and online banking in Nigeria and other Countries especially where they have branch. It is good and nice to use app.,5
2021,"Each time I try to get my account statement for a duration, it declines. Please improve better on that.",2
2021,"The app is really great and all but ever since I got a new ATM card since the previous one has expired, the app have stopped showing my credit and debit details. It just keeps displaying ""NO RECENT TRANSACTION RECORDED"". Please, kindly work on that ASAP.",4
2021,Nice app,4
2021,Why is Ghana is part of the selected country. But the bank is here in Ghana.,1
2021,A dangerous malware. Steals your money and hacks your phone. Delete and Run!!,1
2021,"Good apps from as much as 5 years that I've been using it. Recently, I've found it difficult to send receipt of transactions (transfers, payments etc) to the beneficiaries through WhatsApp. I always get a message that the file I'm sending is not supported. This is strange to me as I've not been encountering this challenge before now. Pls, look into this complaints. Thank you",3
2021,The app is so bad I can't even sign up,2
2021,The app is just like bank too many Problems. Why is the app always having issues with transactions?,1
2021,It good but what is the meaning of otp what is my otp,1
2021,The best mobile app i have used. Easy to transfer my account to a new phone if need be,5
2021,Awesome,5
2021,Really bad bank account poor performance app mtsww,1
2021,Logging in most times takes time and few times it doesn't grant me access when my username and password are inputed correctly.Secondly i'm unable to Generate a Bank Statement for over 3months now.,1
2021,My rest app couldnt show for updates,5
2021,I really love and enjoyed using this mobile app but there is a particular spot to be improved on it. It would be nice to always put time in which account was credited once or debited for reference purpose aside the date that was put. Please let there be upgrade in that aspect . Thank you,5
2021,"I wish I could rate this app zero. It's been misbehaving since d past 3 months n I'm tired of lodging my complains so I've transferred all my money to First Bank cos it seems village people are doing GTB. IT'S no longer d GTB I used to know. Whenever I buy airre online, they will deduct my money but Mtn won't credit me, I called Mtn, they said d problem is from GTB that I should lodge complain yet nothing done for the past 3 weeks. I've lost almost 10k to GTB. Seems d app needs Panadol",1
2021,Works just fine,5
2021,Good,4
2021,Reliable,5
2021,"After installing the app and i tried to sign up, but I discovered that the sign up botton was not responding after several attempts. But to my surprise other botyons like help, login etc were opening. What can I do?",2
2021,Thumbsup,5
2021,"This app is a useless thing to register, it is giving me headache to either login or register.",1
2021,Effective bank,5
2021,Good,5
2021,Simply the best Banking App,5
2021,Nice,5
2021,I love this banking app,5
2021,Good,5
2021,Bn trying to download the app since yesterday but to no avail.,5
2021,"Of all the banking mobile apps in Nigeria, this app has the worst user experience. You guys need to improve on a lot of things eg allowing the option to view/hide password after inserting it, ability to search for banks when making a transfer rather than having to always scroll, being reliable etc. I'm giving this app a 2 star",2
2021,"This application is get me crazy because I lost my phone and i got another phone to register for applications is not going working with d phone again i enter my id number not recognise again, i asked for another ID code on my gmail account not going again.",1
2021,Nice app,5
2021,Very fantastic and amazing app,5
2021,Signing in into my account sometimes doesn't go through without any feedback from the app.,2
2021,"It,s so intresting",5
2021,Nice app,5
2021,Why can't i hide my balance figures?.... What if i was making a transfer to someone right in front of me ? Does it make any sense Why can't i make multiple transaction at once,2
2021,CAn this app be use to send money from Germany to Nigeria? Pls reply thanks,1
2021,"Whats is happening ? I cant log in to my accout , been trying to log in but not going 🙄",1
2021,"I don't understand why I'd have an account with GTB and I can't receive otp. By the way, why is your gtconnect service warpped?",1
2021,Unable to login to the app.the app keeps rolling after adding my pin to login. What should i do?,4
2021,The App is deficut to download,5
2021,"Maybe you just remove this app and stick to the other one, you can't generate statements of account on this app for the past 6 month now, you can't access your account manager on the app, it's always a processing error.",3
2021,Excellent,5
2021,So amazing and slow.,5
2021,Excellent,1
2021,I can not use it to recharge PHED Prepare it is writing Amount format not consistent,1
2021,"Very difficult to download the app, it's still pending till this moment",1
2021,Great,5
2021,Not working,1
2021,Am in Uganda with an account with GTBank but am wondering why Uganda is not on the Countries selected when logging in on this application. Am even stuck the *237# is not working,5
2021,Is like gtb don't fulfilled their promise again,1
2021,Good,1
2021,I clicked on sign up and no option poped or display,1
2021,This app has helped alot for me I don't have words to explain,5
2021,Good and reliable bank,4
2021,"For about a week, I observed the app doesn't show my transaction history anymore.. this is the first time I am experiencing this over 6years... GTco, please I need a solution.. my transaction history is very important to me.",2
2021,App is trash.,1
2021,You need to upgrand the app for more working capacity and faster,3
2021,Very Sweet,5
2021,Add Ghana.,3
2021,"Pls improve app network service, each time i do transfer it take hrs and sometimes days for the person to receive money. Not encourage at all.",1
2021,"This app is amazing but a Has a little defaults , I tried logging in on my new phone but it was not possible. Th purpose of our review is for you guys to improve pls improve your app",1
2021,Very good,5
2021,"I have issue with my mail, I dont have access to my former mail, and that is where GTB was sending message to. How do I fix that?",2
2021,"I so much love the app,fast and reliable",5
2021,How do i sign up. Please,4
2021,Very very good to use...,5
2021,Beautiful,5
2021,"Thanks, but I have sent an email to the address, but there is no response. Hello there, I was trying to register with enaira App, and I realized that my email was not connected to my BVN. Please how can I connect my BVN to my email?",4
2021,The network is very bad ooo,2
2021,"You guys should have a plan for people who want to use the app but they don't have their cards. I lost my card recently, and I blocked it using the bank app and not long after my phone got wiped. Now that I want to use the app again, it's requesting for my card pin which is cool but there should be an option for those who don't have their cards due to some reasons.",1
2021,Good a little bit,5
2021,Good,4
2021,This app is hell Doesn't even send otp on time Pls u people should work towards it,2
2021,Can I open new gt account on the app,1
2021,Good,5
2021,Good,5
2021,Its a guarantee trust bank,3
2021,D app is not installing😟 I don't know why?,1
2021,Correct app 👌,5
2021,Awesome...,5
2021,I wipe my phone recently after that I download this app unfortunately I can't login to my account back I send them email they didn't reply me,2
2021,Cool,5
2021,Good.,5
2021,Very good,5
2021,Good,5
2021,I can't apply for a loan Bad!,1
2021,Good app nd bank but you guys remove money for someone acct alot stop that please,5
2021,🚮,1
2021,"I couldn't sign up, it said an email is not registered on my account that I should visit a closeby branch to do that... kindly assist pls",3
2021,This gonna be impressively,5
2021,How do I sign up with this app,2
2021,Awesome,5
2021,Good,5
2021,Nice and I have to get a new one,5
2021,"This is annoying I tried to sign up my account,. It says login credentials could not be sent no email is profiled in your account and my account has been blocked I don't understand why?",1
2021,"I think GTB should really do a better job with the app. Trying to set up mobile banking has never been this stressful for me. The OTPs never go through, and then suddenly my account is blocked.",1
2021,Nice app,5
2021,I have been using the App for long i dont have this problem i am having now i can not log into my accout and it is very slow takes almost 1hour to log in is nit fair at all,3
2021,An trying to get my details back please can you help me out 😊😊😊😭,1
2021,"The app is not good enough, unfortunately. There's no search option, and I have to scroll down to look for the beneficiary bank when making transfers to other banks, plus the occasional refusal to login. I look forward to improvements though.",3
2021,"GTBank,what's going on with your mobile banking app? Can't login at all until I go login thru internet banking....Please, fix this mess as I prefer to do my transaction via mobile app than internet banking",1
2021,I cannot check my account balance via the app. Tried to look for transaction within 5 days and couldn't find it. Please rectify. Thanks.,3
2021,Well The app is perfectly good,5
2021,The best app ever. I won't complain about anything so far. Guys please try it and you will know what smiling while sleeping means🥰🥰🥰🥰,5
2021,I enjoy the app for my phone,5
2021,The app is good but ever since I changed my phone and I tried logging in to my account which unfortunate I couldn't remember some of my details (security question) to log in and with this I couldn't save money into the account because without this app I can't make any transaction. Please help find something to do with it. And I don't have time going to queue at the bank.,3
2021,"Your app is not fast in providing services requested... I paid for my utility bill for ikeja electric... For the past one hour, you still have not sent token to me, other bank apps are fast in sending back to the customer and no reversal has not been done .... Please improve in bill payment and services on this app",2
2021,"I am finding it extremely difficult to login.It is just uselesss.I have been trying for days.It keep saying ""User have not been profiled"".",1
2021,Good,5
2021,The app doesn't record history of transfers properly,1
2021,I can't download my bank statements from this app. It keeps telling me unable to process request.,2
2021,Love i,5
2021,Gtb is just so annoying..went to ojodu Berger branch to open an account on Tuesday..since that day I haven't received my account number yet..and I don't even have time to go back there Meanwhile the account is urgent.. If not for my office reqymyesting for gtb what would I be looking for there!,1
2021,Excellent,5
2021,I'm going through an emotional trauma just trying to set up this app. I have login details but cannot login. This should be a seamless process. If there's an issue with new logins atlist let us know so we wait till it's fixed.😢,1
2021,I can't generate account statements.,3
2021,Good Services,4
2021,gt bank has changed from what we use to know it especially their customer care services it is almost 2 weeks now and they could not address an issue. Whenever I call or send a mail They will be saying tomorrow before clossing hours every day for 2 weeks now and the issue is yet to be resolve. Very unfortunate,1
2021,Fake App,1
2021,Best banking app in Nigeria & one of the best in Africa.,5
2021,Not working,2
2021,Nice,5
2021,Customer friendliness is low,2
2021,Excellent,5
2021,Excellent,5
2021,"It's amazing but if you to do transfer, please Confirm first before sending",5
2021,Good,5
2021,What is happening? I was not able to credit my IBDC prepaid meter on the App as I used to. I had to go to their nearest office. It kept complaining about the format of the amount. I guess the default formats of decimal and comma after a thousand is not compatible. Kindly address this.,4
2021,Not good at all... Even to register both in the app and online is proofing difficult.,1
2021,"I tried to register in online mobile banking, but when I put my card expiring date it show invalid.",1
2021,"The app is good and useful, could be better with more functionality. For more than a week, I've been trying to get my statement of account, it fails every time. Why is this?",4
2021,I forgot user id not password but the app provides only for forgotten password. Why so?,1
2021,Good,5
2021,Sweet,5
2021,Excellent,5
2021,It's a good app but its glitching and when u want to send to other bank u have to keep scrolling till u see the bank u want to use..,3
2021,Too slow,1
2021,Perfect,5
2021,App keep crashing,3
2021,Very good,5
2021,You're telling me that my account number is invalid... account number that you gave me is invalid guys are not serious,1
2021,Best,5
2021,"I regret opening account with GTBank ,I just open account yesterday and they took 50 from my deposit Today ,What for .They should refund my money otherwise I withdrawal all my mobile and leave their stupid bank for them 😫😫😫",1
2021,It's working perfectly now.,4
2021,"One of the worst bank with customer service in makurdi the Benue state capital, getting inside the banking hall is very difficult as if you are going to Heaven! And once you have finally inside you will meet unfriendly staff who don't value customers. I did not borrow money from Gtbank but my account is having minus balance! I was there yesterday for three hours and could not have opportunity to lay my complain because of the clouded banking hall where people were sitting on the floor, i left",1
2021,"I can't sign in my account into the app,never do I see my account details displayed on my Gmail..this is null and not working at all",1
2021,Great,5
2021,I love this app,5
2021,good,5
2021,Good app indeed,3
2021,"Very good app for banking, safe and secured......love GTbank",5
2021,Used this app to buy MTN recharge and the N2000 was not credited to my mobile number and going through the stupid app it is obvious there is no clear path to talk to customer care and the so called customer care numbers just succeeded in taking me on a merry goose chase and only succeeded in burning the credit I managed to borrow. Useless app Scammers of a bank,1
2021,....m .,5
2021,Internet banking sweet more,3
2021,Great,5
2021,Nice one,5
2021,Good,5
2021,Nice app keep it up,5
2021,Good,5
2021,This app is below standard compared to that of other Banks. One cannot add beneficiaries in anticipation of a transfer. Beneficiaries added on the internet banking platform do not sync automatically in the app. 1 STAR!!!,1
2021,I was unable to install app.,1
2021,It is a very nice app,4
2021,Great,5
2021,Can't give 5 star yet . I wanted to sign up in the gt world i downloaded today buh it sent my details to the Gmail that was linked to it but unfortunately the mail has issue that I can't even check the details so I want to change to my active Gmail can it be done,3
2021,Am abt to download this bank app hope it doesn't give me problems oh,1
2021,Excellent,5
2021,Easy to navigate services and fast,5
2021,"Very wonderful app, I've been enjoying it all the while!!!",5
2021,Very excellent,5
2021,Cool App,4
2021,"Is it not time for an upgrade, I mean the app is so drab..",1
2021,"This App is torture to be Sincere, i have downloaded it Months ago and still unable to log in and make us of it.. Put in the OTP Code and it will be saying its not processed. For over 4 months now thesame issue. Terrible terrabel here",1
2021,How many app do you have? I'm seeing GTworld and this one please which one is the authentic?,3
2021,"I was unable to use the pin method, it only allow me to use the token",4
2021,Best app,4
2021,This app sucks like hell.,2
2021,I can not login or even set up my account in the app kindly help,1
2021,The great app,5
2021,Very very nice it has really been helpful,5
2021,"Good app but when doing transfer to other banks, you have to keep scrolling to locate the bank you want to transfer to, this process can be shorter. Secondly its very difficult to get your account statement from the app, keeps telling you to try again",3
2021,Love this app,5
2021,"Good, but sometimes it takes a while before opening.",4
2021,Your service get worse daily.,1
2021,Best Bank in Nigeria,5
2021,Very slow presently,5
2021,Not too good,5
2021,Been a customer for over 7 years now...Hopefully i can get a loan,5
2021,"Am happy not to have a GT account, how can a mobile app force you to have an email linked to your account before the app can be used. Just wanted to help my mother out and am happy am with Zenith and First bank. I just need to advice her to switch to enjoy ease in banking. Too poor from GTBank.",1
2021,I changed my phone and have been finding it difficult to login to the app.,1
2021,Excellent,5
2021,Poor service This particular bank should improve on their customer service. Imagine just 2 or even 1 bank in a state Who even owns this bank Nigeria's worst bank I regret banking with you guys I'm on my way to withdraw my money and block my account,1
2021,I want to re install this app newly,1
2021,It's saying my account balance is empty meanwhile it's not.i can only make transfers via used.useless app,1
2021,"I can't get my account statement sent to my email again via the App. The App's standard keeps reducing, something that I could easily do before now, since I updated the App, it's been awful. Plz fix it.",2
2021,Great,5
2021,Good,5
2021,Its been an amazing experience!!,5
2021,Ok,5
2021,Good,5
2021,Good,1
2021,Very good for my bus.,4
2021,"I have not been able to sign in to the app for months now, you really need to do something about this app.",1
2021,Satisfactory keep it up,5
2021,I didnt where to creat a gt crea8 account,3
2021,Splendid,5
2021,AS,5
2021,Your charges are too much both debit and credit you LL deduct money,3
2021,"Plz I want to start using this app..but the email I used for registration is no more active, how can I go about changing it?",5
2021,Excellent with little down time,5
2021,Nice,5
2021,I just downloaded the app but could not use it saying invalid user . although it's my first time of trying to use mobile banking,1
2021,Your bank is good and I trust your bank among the bank that we have in this cauntry,5
2021,Awesome,5
2021,Good one,5
2021,When will the app have finger print login function? GTbank is currently backward compared to other banks with this function.,4
2021,Useless app. Not showing recent transactions.,1
2021,Great experience,5
2021,GTBank really needs to update this app. I can't choose pin as a method of authorizing my transactions because the icon is not responding. Is it compulsory to make use of token? I believe you guys can do better,2
2021,Very stupid app like the bank it self...,1
2021,Good,2
2021,"It's a beautiful app. Easy to use and customer service, superb.",5
2021,Hello i bought electricity and i was charged but i did not recieve the electricity credit.i have proof of the transaction.please provide a email so that i can send to you the proof.,4
2021,I am new here,5
2021,Excellent,5
2021,"The updated application is now difficult to log in, so pls do something about it....",5
2021,Great and we will be humble and honored,1
2021,Is gtb app don't have QR code option because I can't find it on my app?,3
2021,Love You GTB.. I would love to have a high loan approval.. Keep it Up.,5
2021,Very bad,1
2021,Is this app works only in Nigeria?,1
2021,Have been trying to download this ur app but not getting thru,1
2021,I love this app,5
2021,Can I get a link where I can attach the screenshot. I got a notification that my login details will be forwarded to me and close to 24 hours...no-show #serviceFailure,1
2021,Love it,1
2021,"Ok so I'll say this, if you want to open an account open with another bank because this one is the worst. The debited me over 23,000 naira saying they'll send it back. I went they said to put a little sum in bit that was debited as well. I'm going to close the account. And the app is just as stupid.",1
2021,I want to buy goods in a whole way and it to the costomer,5
2021,"So slow, too much multiply options, time consuming, delay and too much or many berocratic bottle necks such as press 1or2, if calling with your phone number press 1. Ten digits of your account number coursing unnecessary delay and wasting time. Just allow people talk to the customer representative and explain themselves. Thanks",3
2021,Nice app,5
2021,This App is wonderful,5
2021,I would like to see commas distinguishing thousand and million when input figures,4
2021,Very poor... You can't even view your transactions history,1
2021,Good app,5
2021,"GT bank is my best & loveable bank. But, i wonder why you aren't give loans to students banking with you. Thanks",5
2021,Good bank,5
2021,I can't transfer out from my internet banking am having difficulty to log in,1
2021,GT bank are scam they refused to refund my money,1
2021,"The app is very good but I think GT Bank should look into those who attend to FX issues at the branch in front of University of Ibadan, especially the tall slim and dark person. He likes to walk away while people are still talking like he is dealing with slaves... Also, one of the securities is VERY rude. He insulted me and three others (separately) within about 15 minutes. I think he does that regularly and is know for aggression. The CSO tried but he seems to be too aggressive for the CSO",5
2021,"Sometimes this app decides NOT to Log me in. Really frustrating, especially in emergencies.",3
2021,Good,3
2021,"I learnt this bank is good,pls i want open an acct with you what's the next step?",3
2021,Nice app,5
2021,Its not accepting my details to sign up. Why is that??,1
2021,"Gtbank been my bank from day 1, but each time I tried signing up the mobile app, i couldn't, most I link my email on it??",2
2021,Its very good bank which i can not change it to another bank is good fo me,5
2021,Very helpful,5
2021,"Very poor, I find difficult to install the app",1
2021,This app is total nonsense! I can't login to my account again. It keeps telling me incorrect password or userid. It's unbearable,1
2021,"Wasn't even supposed to rate this app, downloaded it opened it followed the steps to register yet it's showing incorrect details every time I try it.. please look into that",1
2021,"My best bank so far, fast network and very secured.their language I like most is that; I quote ""Any issue that can not be addressed and solve in 10 minutes is not GTbank problem"" I respect them for this, but most of their workers has no regard for customers.please check over this so that other Banks will be at your feet.",4
2021,I hate this app I am trying to open my account there 😒 but still telling me not profile or stupid stuff👹,1
2021,Good,5
2021,"I complained to you about ATM Dispense error but no positive results. I was told someone collected the money after I left the place. Could you pls help my situation, I'm a student for Christ sake. I'm crying and begging pls help me see to it. Things are not going on well here. How do you want your customer to survive",1
2021,Nice one,5
2021,Best,5
2021,Excellent,5
2021,Too Slow when Opening. Takes forever to open for one to login & that's really frustrating when one is in a hurry. Fix it,2
2021,Why is the transaction list not showing...,2
2021,it update itself and clear my login ID I try to recover my ID and it send an OTP but wasn't login still and my account was blocked,1
2021,Very good,4
2021,"It's not about this app only, the GTBank customers service is very poor. If you want to know how hard Nigeria is visit the Branch along location road in Port Harcourt.",1
2021,"Gtworld is d best app ever.but I'm finding it difficult to use app since I changed my mobile number,if I enter my password,it's telling me invalid username or password and it's the same one as before.i used forgot password and it's telling me that my app is not linked to an active email.why am I facing this problem????is it because I changed my number or what???I need help pls,I used my app fine fine last month until this week and it's giving me serious headache",5
2021,Why can't I sign up... have been using this for like 3years now...Nd I can't even sign up in the app...1star do frustrating,1
2021,Great,5
2021,Somehow,3
2021,"I withdrew money from an Access bank ATM stand, I was supposed to have a balance of N14777 left, I went to my account what I found was N10000, please you guys should refund my money.",1
2021,"This app is really wack. I tried signing up with my debit card, I was sent an OTP and I used it and my account was blocked.",1
2021,"You guys are idiots, hypocrite and am gonna close my account as of tomorrow, no two ways about it. No more gtbank others are waiting with good offers. Useless people",1
2021,Good,5
2021,"I'm even confused, there are so many GTBank mobile apps on playstore. Which one is the original? I don't want to fall in the hands of fraudsters",1
2021,Very good,5
2021,Good working,1
2021,"I have only had one active bank my whole life and this is still a surprise to many of my friends. However, I dropped a complaint about a debit that occured in which the recipient claim never to have received value. It's been almost a month now and I was promised a reversal within 8 days. I took the time to write an email, up until this moment there has not been a response. I had planned to close down my account but I would not feel better if i didn't express my feelings. Not fair!!!",1
2021,S j,5
2021,I enjoy using this app to an extent,4
2021,A nice app.Add the feature of hiding your account balance or where is it in the app.,1
2021,Nice Bank,5
2021,"Please, what's the difference between this app and GTWORLD app?",1
2021,"Terrible customer service. Had an unauthorized debit transaction in my account and ever since,all efforts to reach customer care has been crazy. Must I go to a physical branch to lay complaints when I don't have the time?",1
2021,"Am trying to downloding GT mobile banking, but it asked for OTP number. Please bail me out.",1
2021,"The app is not working, and also I have been trying to make transactions by using *737# but to no avail. I provided all informations required correctly only to see a response that my account has been blocked. I followed the guidelines to unblock it but the response I received was 'null'. I will be glad if this can be looked into as I saw many others having the same complaint both on the reviews on GTbank app on playstore and online. Thanks in anticipation",1
2021,"This is quite a distasteful app. I couldn't login after I signed up. Imagine if I continued pressing login, my account would have been locked. With all the money you all make- y'all can't Invest in efficiently delivering to your customers quality apps.",1
2021,"The app is not working again, I can't login, even if I enter my password it was just loading and nothing else.",1
2021,Please provide a search option for bank snakes for faster transactions,2
2021,I love it Simple and easy,5
2021,"Dear GTBank, How do I sign up for mobile banking on the GTBank App. Because each time I press the sign up button, it's non-functional. Kindly help to correct this anomaly. I would appreciate your response Thank you",1
2021,I rated it low because others are doing so,1
2021,"I downloaded this app and tried signing up with my card but it keeps saying the user has not been profiled Its up to 2 weeks now, and I still can't login",1
2021,"When is the next update coming, the app looks so boring and old",3
2021,Awesome,5
2021,I have tried to request for my bank statement for a week now and it keeps saying try again later. You used to be customer oriented but I don't understand how you guys operate anymore. I only operate an account with your bank but I think I have to explore other options.,1
2021,Best bank app,4
2021,Ok,5
2021,Nice banking,5
2021,Not possible to connect my both phones at once.,4
2021,Good,5
2021,Very helpful nd easy to access,5
2021,Great 👊👊,5
2021,App not opening pls,1
2021,"hello, I'm really disappointed in your app this days. Your app forced me to use only token for transaction and they dont send the token to my registered number automatically. The only way I could make transaction is by ussd token which would not allow more than 100k. I'm afraid I need to close the account to avoid unnecessary inconveniences.",1
2021,"The experience has been wonderful but for 3 weeks now, my transactions has not been displaying. Please kindly fix this.",3
2021,"Nna eehh, this is very frustrating. It does not accept my PIN when try registering. I wonder the pin you guys want",1
2021,"The app is not working again. It crashes whenever an attempt is made to open it. Why? I decided to use GTWorld instead, it asked me to input my 4 digits pin to finalize a transaction, I used my normal 4 digit pin I usually use on this app for GTWorld but it gave a feedback saying INVALID TRANSACTION PIN! How am I supposed to perform a transaction on this app now??",1
2021,"I really enjoyed GTB service, they are always available for customers kudos to the customers service well done, but when I downloaded gtb apps is not connecting on phone why ? I really need it but I will re-download it backa. Thanks for your commitment God bless you.",1
2021,I could not get a statement of account why?,1
2021,I cannot even sign up because it keeps saying user have not been profiled..I don't know if it works for other people but it's not working for me,1
2021,Can't input loan amount,1
2021,Very good app,5
2021,do not know,1
2021,How do I sign up from this app or do I need to go and sign up in the bank?,1
2021,I have never been able to login on the app. Do I have to visit the branch to be able to do that? What's the point of an app if one cannot seamlessly use it?,1
2021,"User friendly, wonderful colour blend, and ease of the stress. Give it two star because I couldn't verify my account limit through the help options",2
2021,Excellence,5
2021,Very good,5
2021,Good,4
2021,"Very easy to access, fast in network but my problem with una be say one can not see the history of his account in full. It's limited to only one week which is only 10 transactions At which I hate it. Pls try make the statement of the account limitless or even 1month",4
2021,Nice app,5
2021,I dont enjoy this app,5
2021,I just downloaded the app and I cannot sign up. I'm clicking the sign up botton but it's not working at all. What am I suppose to do with this app?,1
2021,Very useless...they should take this down it doesn't do anything rather than make life more difficult..,1
2021,I'm finding it difficult to login after several attempts of successful sign-ups,1
2021,"I have been trying to register on this app for past two days,but it's error Am just tired",1
2021,"Just tell me how to unlink this app with my account and then sign up again. It just doesn't work. I had a tough time registering it on my new phone, I can't change my transactions from token to pin, it doesn't recognise the OTP sent from the bank etc.",1
2021,Doesn't come up on time,3
2021,Good,5
2021,I can't make transfer with my fingerprints again .. What's happening.. Please rectify this,2
2021,I came to bank to fill firm in respect of error in dependable 10 thousands Naira d money has not been refunded to my account,5
2021,Nice app... We needs more self-service advancement,5
2021,I can't even register on this app not to even talk of using it. It only gives me an opportunity to register when I switch to mobile money. So annoying,1
2021,Greatest,5
2021,Please I need to access my account. I am tired of creating new password,1
2021,Not the original one,2
2021,Good,5
2021,I love GT bank,5
2021,Effective Nd and efficient,5
2021,It's working perfectly well,5
2021,Awesome 😎😎,5
2021,The best of the best among all other bankz,5
2021,Good recommendation,5
2021,Good app,5
2021,Works fine. Not much of user issues,5
2021,Good application. Very useful,5
2021,I can longer download receipt of transactions. Please work on it.,2
2021,Good app,5
2021,Incredible,5
2021,I have not been able to sign in for the past 5days. I had experienced this before during emergency and very frustrated. I am loosing confident in GTB. I am a good ambassador of the bank but I am confused at the moment. I updated my app yet I couldn't sign in and my family is stranded.,2
2021,Mine keep saying my email is not attached to my account,1
2021,Nice application n very easy to use,5
2021,One cannot do a search on the app even though theres a provision for same. Keeps bouncing back. Wonder why there is a limit to history of transactions done. One should be able to see a one month history and not just limited to one week.,3
2021,Good,5
2021,Is not bad,5
2021,"Good evening, please how can I change my email address without visiting the bank?  I don't have access to my old email again and it preventing me from using the gtb app. Kindly help on what to do as the que in your branches are unbearable because of covid19 . Thank you.",1
2021,Good,5
2021,Better,5
2021,"Horrible banking experience, they keep deducting 50 naira everytime my account is credited, each time I transfer they deduct they collect tax and at the end of the month they still deduct. Not fair now.",2
2021,"Worst experience🙄 i downloaded the app but to set up is the problem i sent mail no reply, the help page too not working",1
2021,Am very happy been among the GTbank costomers because the network is faster than other Banks.,5
2021,Unfortunately one can't even download or print his statement of account. Please try restoring this problem,2
2021,This is so unfair of Gtbank i paid abt 66480 which total to 100k and i try to appy again from quickcredit all u guyz could give me was jst 24k is so unfair so wht was the need to paying off my loan thn ur management is so bad i must confess....,1
2021,This is has been my best mobile banking App but recently reverse is the case... GTB pls do something about this App I can't logging for a week now... Thanks,2
2021,The app started running smoothly but now its just get worst all of a sudden... Doesn't open again.. I have to uninstall and reinstall again.. I changed my password before and its work now uninstalling it. Please look into it,1
2021,Very bad just time wasting,1
2021,Its the worst,1
2021,"I updated my email in the bank, but still saying no email attached to this account, why?",4
2021,I signed up since yesterday and an email was said to have been sent to the email address attached to my account for me to create my password and username but I'm yet to receive this since yesterday in my email.,3
2021,I'm very cool and clam,5
2021,"Fantastic app, prompt in operation and very easy to use, keep it up.",5
2021,Very bad experience Can not find how to register or create users name and password.,5
2021,GTB is becoming a fraudulent bank day by day. How can they charged me ₦680 for SMS alert for 1month and another ₦280 SMS alert all together at the same time for the same month? This is an account I rarely use ooo.,1
2021,Love it.,5
2021,Ok,4
2021,Very customer friendly. Opportunity of accessing the services with fingerprint is a plus as it eliminated frequent demand for token.,5
2021,It's just like all others in its category.,4
2021,"the system is good, but there is no time in the transaction receipt, we only get the date but no time of transaction there",4
2021,I am trying to sign up but the otp is not been sent to my email fix this please,3
2021,I can't login into my internet banking cos of my Gmail Even I went to there branch( unity branch) they could solve it for me shime on you bank getting worst,1
2021,"Can't make transfers to other bank, please update your app",1
2021,Good,5
2021,"Seriously, this app is frustrating 😭 I've tried several times to sign in but they keep on saying incorrect password this one that one. Haba una dey fall my handooo. Gtbank that I love banking even introducing people to the bank, na to frustrate una want🤦",1
2021,Nice 👌,5
2021,My finger print is not working on the app even though the option is showing in the settings,2
2021,"My card got blocked, even after providing the one time password",1
2021,Good,4
2021,Not woking good,3
2021,Ok,3
2021,Lovely,5
2021,We need to greater,5
2021,Lovely,5
2021,Excellent service and secure,5
2021,Good,5
2021,Great,5
2021,The app keeps stopping anytime I login,1
2021,"There is no sks feature here,this needs to be heard",2
2021,I haven't been able to sign up with the app...and I have been using the otp code sent to me but it still says invalid details,1
2021,Crazy,1
2021,"This the third time this is happening to me, I did a transaction today got debited but the money was not credited in the receiver account and also same thing happened to me in buying data few days back. This really bad.",1
2021,"GT bank is very simple and relabel, thefore I'm giving them three star",3
2021,Very Good,4
2021,Good,5
2021,It helps to save money,4
2021,"I tried to choose PIN as my transaction method, but is not pressing.",1
2021,I cant give a rating because your service has led me to be scammed this morning. Simple statement of account via my mobile application led me to the hands of scammer,1
2021,It's a nice app,5
2021,Transactions History is limited to 11. Wema and uba are far better. Their transactions go til 4 days. With this GTB ap. Strolling is limited to 11. And to find transactions History is very difficult. I think GTB should learn from Wema app. I hardly do transfer from GTB app. Because to find transactions are different. They should all be in the history page. I hope someone will read this and follow up,1
2021,Great app,5
2021,Good,5
2021,I have not been able to generate account statement,4
2021,Well the app is getting worse by the day just like the bank. How can a bank not have an email for their customer to complain? You have to literally go thru their website or send auto response message? The help in the app bounces your email back with an error. Very stupid move if you don't want your customer to complain while not close totally? They even block me from their Facebook Page.🤣🤣,1
2021,"This bank is the worst bank ever, I regret opening an account with them, they're stressing me",1
2021,Google Tradmil Bank 📶📶💎💎📉🕞💹💲🆖#️⃣🛄,5
2021,Excellent,5
2021,The app is good but bad customer service,5
2021,It's the best among the others,5
2021,"I've been trying to download the gtbank mobile app for 2 days consecutively all to no avail. Please, what could have been wrong with the app?",1
2021,Dope,5
2021,Would have given a 5star if it had a search option for NIP transfers. Imagine having to transfer to Zenith Bank 5 times a day? That's a lot of scrolling and waste of time and energy. Kindly upgrade.,4
2021,I love GTBank. They are swift in transactions. Their customers care agents are very kind and patient with their customers and they also talk to their customers in a polite manner.,5
2021,"Very smooth and robust banking app. Gtbank is an industry leader and their services reflects this. Kindly change default location of storing downloaded receipts. It is currently saved in the main storage folder, saving in downloads or another specific folder will make automated backups of the receipts easier.",4
2021,Recent update is not making me able to pay my electricity bills,1
2021,"Of all the banks we have in Nigeria . Gtbank have the most brilliant and creative set of bankers . The creativity of their structures are also second to none but their absolute one major complain I have . Why do we keep money in the bank and suffer so much to receive our money on the counter . Those attending to people are always inadequate to the number of customer that are present at bank . So much queue, no provision for the old or disable to sit ,no water to drink while waiting for hours .",3
2021,The app is very very useless and unstructured. Just blocked my account in my attempt to login the automated generated codes. I cannot fathom a platform wherein codes are been sent to your verified email address and registered phone number yet such codes remain invalid. Google please take necessary action and review most of our comments here in your interest. Some apps are not deserved to be here. My name is Celestine. Gtbank app is below the standard reqiured of to be on google playstore.,1
2021,Good,5
2021,Thanks for been a stress free bank..,5
2021,You people have hold my 120k since last week.... I've visited my branch yet you guys refused to refund my money,1
2021,Very good,5
2021,Experience being so cool,5
2021,Very good while I give 4 stars is just the lack of block and unblock your card.,4
2021,Great bank app,5
2021,I advice people to run away from this bank GTBank is not here for business. SCAM. They have done more harm then good.,1
2021,Why is the mobile wallet not working.,1
2021,The best and it is faster,5
2021,It's a nice app and it makes every transaction safe and easy,5
2021,I just downloaded this app and i cant even register for over 1hr!,2
2021,nice,5
2021,"I get debit every time... Its getting too much, how can I be debited of almost #300 just for SMS charges.... The chargers are just too much, whenever I get credited, the bank debits #50 from the money why? This is stealing in broad day light. if this continues I will stop using the account.",1
2021,"Why can't I pay to quickteller on the app. I've searched for quickteller on the app back and forth, I can't get it",3
2021,Gtbank is slowly graduating into the worst bank ever. On numerous occasions when I've purchased airtime from them and was never credited till these day they have never done a refund despite several complaints.,1
2021,Very good app to use for transfer,5
2021,This is the worse bank one can ever have an account with.. they are so inconsiderate and Lacks customer service.. how would one be going to bank for 2 weeks just to renew the atm card... nawao 😫😩😓🤦 💔😓,1
2021,I love this bank and it is very easy,5
2021,Excellent service,5
2021,Pls try to adjust some areas.,4
2021,"Lightweight. But no search option for Bank name?!!!!! That's horrible!!! Worse, scrolling through the bank name you can get into a swipe mistakingly and then boom! Back to square one again. Still waiting for an update to fix this, none is forthcoming.",2
2021,Good banking app,5
2021,I just downloaded this app but I could not sign in💔...is for people that have ATM credit card? Cuz I don't have?,1
2021,Good App,5
2021,Very good,5
2021,Are you people high on something?...why should I wake up to over 1600 naira debit alert from you people??? You have just finished the money in the account now...rubbish.,1
2021,Good app,5
2021,Working fine I love it,5
2021,I want need gtbank mobile app,5
2021,"I just downloaded the app but can't login. After putting my account number, OTP code and card pin, it says login details will be sent to my email but there's nothing there",1
2021,Bad not working even after visiting your bank and calling your customer care number,1
2021,I cant open this app & The reason why i danload it is bcos I want to use my email to be receiving Alert on my phone and also want to check my acc/balance & doing business With you,4
2021,"I'm not able to login. After putting my ATM pin it says I should wait for otp, but I never receive any... What should I do about that?🤷‍♂️",1
2021,I don't know why my app keep showing blank when in home page to display my account balance.,3
2021,Good But lets have an option to regenerate the receipt after closing the app,4
2021,"After downloading the app,it has been difficult to sign up and its saying my email is not attached to my account",1
2021,To me this is very Good. I enjoy using it.,5
2021,Poorest,5
2021,Great App. Thank You GtB,5
2021,I want to download GTB app on my phone and it has been on depending for over 30mins,1
2021,I can't sign in is just telling me my account user is not profiled,2
2021,"Time and data wastage, the both apps are produced by the same people. Had to rate a star in order to submit my review.",1
2021,I've been unable to get my e-statement on the app for months now. It's exhausting. Kindly look into this and fix asap,2
2021,"The app has been really helpful. However, I have this to say about GT bank; you have forgotten your first love - the customers. Again and again, there are so many incidences of hidden charges. Check the complaint box, I believe it would be foremost. You receive N5000 and then check back in a few hours time, it is N4850, and no messages of explanation. Careful, careful, dear bank, lest you lose your credibility and go out of business. 4 stars.",4
2021,"After downloading this app do I still to go to gtbank before I can start using the app, cuz I still do not understand the reason why I should go to the bank when it is not as if I am an illetrate, each time I try to create the account, it tells me the user av not been profiled",1
2021,Bad,1
2021,I have been trying to sign in but was told my email is not attached to the account and for that reason I couldn't sign in.,1
2021,good job,5
2021,Excellent,5
2021,I don't understand how u guys send OTP and yet the app rejectsbit... I have one more trial left I'm so frustrated,1
2021,So beautiful,5
2021,Great,4
2021,I can't log in what's the problem,3
2021,I don't know after updating it i can't pay subscription for my cable tv it sucks,1
2021,Gtb world is far better and wider in reach than just the gtb app,4
2021,Good,5
2021,Good app,5
2021,Excellent,5
2021,"They borrow me 13k and I used it to paid 15800 3days to d loan day and dey have been disturbing me that before the due date that if I paid early dey we borrow me again 80k to pay 87k immediately I make the payment they declined, that is bad experience I have with dem",1
2021,The app is quiet okay is serving us well,5
2021,Pls is there no way u can open an account with d app it's beginning to piss me off,2
2021,"GTB mater of all, I vibe kudos to you guys...please keep it up we are right behind you people",5
2021,you are the best,5
2021,Good,5
2021,Mufutau mutiyat okanola,5
2021,Nice bank appk,5
2021,Why can't I download this app,1
2021,Has glitches,4
2021,We cant access this app from Ghana. I can only see nigeria and other 2 countries,1
2021,Good,4
2021,Excellent,5
2021,How can I login into this app,5
2021,Excellent,1
2021,The app is not opening,5
2021,"What kind of stupid app is this? A whole GTBank is using an app that cannot let its customers sign in to serve them , what a big shame. Una shame dey shame me. I'll soon leave u people cos apparently u are not serious at all. My rating is zero, consider this 1 star as zero for u cos u are so annoying. U better use this time u are using to reply here to fix this rubbish...go and debug ur app program.",1
2021,Good to go,5
2021,Excellent service,5
2021,"Very very annoying i couldnt sign up, The app as been telling me the emil could not be verified. Can you pls look onto this and rectify the issue",1
2021,"I am tired of this app. Layout is neat and clean, true...but that's where it ends. Ive never been able to make a transfer successfully. Always an alert error of ""Token not confirmed"". App is not just intuitive. At some point, one will have to google some things before u can use it in deep capacity.",1
2021,Would like to say my complaints was resolved after such a strenuous effort.,3
2021,Itgh,2
2021,Greatest Banking App,5
2021,Nice and Easily Accessible,5
2021,The app shows all my accounts but since a week ago I downloaded this app it has not been showing my transaction history. I uninstalled and reinstalled but not different.,1
2021,"I'm unable sign up. You need to work on your app. Always saying ""user not profiled.""",3
2021,very useful and nice application,5
2021,"It's good but, can't do transfer, it keeps writing token not activated",2
2021,Great,5
2021,Good app,5
2021,"Its d best banking app i have ever used ,thanks for making it avalaiblr",5
2021,I'm happy to see that your team has worked on the problem. This is wonderful and I'm happy to say GTBank is the best in the world. Kudos!!,5
2021,It's a great application but sometimes it takes time to open,4
2021,"This app is so frustrating, i cant login my details, but i provide them all",1
2021,"Frustrating to say the least...not deserving of any star AT ALL!!! Unable to get e-statement for months and no transaction history, alerts both in and out are not recorded timely. Worse I decided to uninstall and reinstall now its in a loop. What a burst!!!!!",1
2021,I have been trying to download GT app for online banking since last week. This is after I visited your Enugu Ogui road branch and a message was sent to me that my email address has been received for the purpose. I don't know what else to do.,1
2021,Well I think this app should have an option to hide your account balance when you log into the app,1
2021,Good,4
2021,I have issue signing up The app says my email isn't Linked to my account and that is the same email I opened my account with,1
2021,This app is awesome. All features are on point,5
2021,"What's the difference between this mood-swinging app and the Gtworld app? Because how on earth will I be telling my customer of my terrible experiences with this app and he goes, ""I use the GTworld app and I haven't experienced anything of such."" Did you guys move to the Gtworld app without informing your customers? Nawa o!",1
2021,Pls in ur next update pls add history payment and enable download from the history page,3
2021,Superb,5
2021,Fantastic but pls can i use gt mobile app on two diffrent device?,5
2021,Good,5
2021,"I just downloaded the app and i've been trying to sign up now, but after i upload all the required information, it keeps on saying, 'user has not been profiled kindly enter the correct details. All my details are correct please. What can i do ?",1
2021,Mkkkkkk . B bf. Gn I will be there at all 1n,1
2021,"What an amazing app! No quese anymore, my bank is simply in my house.",5
2021,Ilike this app gtbank na baba,5
2021,"Waste of my data, I signed up but I'm unable to login, keeps saying my email, phone number and account number is invalid Id. Imagine!",1
2021,Awesome,5
2021,"Very poor customer service in all your branches I have visited. When I have issues with my account, they literally leave me to solve it by myself. Too bad!",1
2021,Excellent app,5
2021,Wonderful,5
2021,"So frustrating, you guys has got a lot of work to do seriously I'm so angry 😡 😡.. And you are one of the best bank in the country mehn💔😭",1
2021,Unable to login for some days now,1
2021,Good,5
2021,Very easy to use & not so many network failures or failed transactions.,5
2021,My best bamk since graduation from University,5
2021,I can't transfer to other bank It keep asking for secret answer and TOken,3
2021,Very good,5
2021,I try to sign up but seriously this app is not working for me I have try many attempts very frustrating app,1
2021,We love the app!!!,5
2021,"A new user of the app, but I can't sign up",1
2021,"I just downloaded the app and I can't even sign up, keeps telling me I have so so attempts left, it's actually not nice...",1
2021,"Gtb is Good banking with , but my money is been deducted yesterday 12,000 kindly reverse my money is for specific purpose and so urgent.",4
2021,Satisfactory,5
2021,"I really do not understand why I will be automatically logged out of my mobile banking app and when I filled in my user ID and password, my account got blocked. Please, I need an explanation cos am seriously not finding this funny.",1
2021,Please send me your Whatsapp number,1
2021,Superb,5
2021,Fast and seamless transaction,5
2021,Lovely app💖💖💖💞💞,5
2021,"The app is doing well, but the account officer was very useless, I pick his No. from gtbank app, he cannot even attempt to my issue or hear me out, I chatted him couldnot reply, calls cannot pick, he called his name Henry is at mushin idi Oro branch Lagos.",2
2021,"I don't know what is happening, I have tried to sign up but it not working.",1
2021,Bad app,5
2021,So what's the difference/differencees between this GTBank and the GTWorld?,3
2021,Pls what is happening? I downloaded this app while logging they just blocked my account what is this pls set this app i beg ooo,1
2021,"The app is good, though customer service need improvement I made consecutive transactions not long ago using USSD, and I was charged 50 naira for each credit Alert I got",3
2021,It's a bit of a hurdle scrolling to look for recipient's bank while trying to perform a transfer. And the option of choosing the network provider before airtime top up is rather dumb. Thank you.,4
2021,Fantastic,5
2021,I want to signed up on the mobile app they told me that my account has been blocked i should call my customer care,1
2021,The error I complained about the other time has been fixed. Kudos to you.,5
2021,Good,5
2021,But can I have your number so we can talk more better on WhatsApp,5
2021,Gtb mobile app is the best among banks mobile apps,5
2021,"Awesome app, hardly any glitches but then again GTB is an amazing bank!",5
2021,"For a week now I can't log in. Always get the message ""invalid id or password"". Even despite using other id. Reinstalled the app but same prob. But I can log in via pc without issues",2
2021,"The app is fine. I just hope the latest update will be itchfreee too. However, GTB, your tech guys can do better. We should have search option when trying to add banks (under other banks), to avoid scrolling all the way down just to get to banks like UBA or Zenith. Try to make significant improvements on this app. Thanks.",4
2021,So i tried opening today and i was told to have an email at that time I opened a gt bank account I did not have an email This is really terrible,1
2021,Best ever,5
2021,Good,5
2021,Great app,5
2021,"I installed the app filled everything next thing i got an alert the accoint is blocked They gave me the GT connect Service number i contacted they didnt fix it ,i even texted the Gt whatsapp shiit they did not fix any thing I regret opening a GT bank account Gt bank are not good in custormer caring",1
2021,Keep on to yoor fast and reliable service.love you Gtbank,5
2021,Excellent,5
2021,Good,3
2021,Great,5
2021,Beautiful!,5
2021,Excellent 👍,5
2021,"I used to find this app helpful untill a week ago,i cannot log in to the app no matter how hard I try be it with the password,fingerprint or backup pattern and I can't send complains either....it's hectic",3
2021,Good,3
2021,"I transferred money from my First Bank To GT Bank since last week Friday till now i haven't received an allert. I wen back to complain to First Bank, but they direct me to Gtb. Please alot of people have been complaining about same issue, you guys should do something about it, till now i have not received an alert, what is happening please. I think Gtb deserve an award. ""The most Frustrating Bank In 2021"" Please try and refund back my Money. So i can peacefully Close down the Account.",1
2021,Unable to register once i put my acc no pin and otp it will tell me dat a message has been sent to your email.i keep on searching for d mail i cant find it,1
2021,I can't even sign up for mobile banking.,1
2021,I tried signing up but it wasn't working,1
2021,Best Nigerian Bank,4
2021,Nice,5
2021,Ll,4
2021,This app and that of the GTworld app are totally useless to customers in Ghana. This must really be fixed.,1
2021,This app is a scarm it only make transaction the first day since then nothing....,1
2021,Nice,5
2021,I need a loan app,5
2021,Easy to use,5
2021,Great,5
2021,This app is good but i bought airtime i did not received any credit in my phone and u deducted in my account,1
2021,Good,5
2021,"I never knew that this app was this good ,but some days later I got upset wit the app",4
2021,You bank is the best,4
2021,Network delay,5
2021,Very good,5
2021,I really enjoy the app it very easy,5
2021,"Please, how much is the transfer limit using this gtbank's app?",5
2021,I trust these bank,5
2021,Disappoinment!!!!!!! Periodt!!!!!,1
2021,Great app,5
2021,"The App is good but the customer care service is very poor. Each time I contact customer care service, it has always been 'sorry we have technical issue' and the call will end. I wish there is a portal where one can help himself out instead of meeting with customer services...",2
2021,I want to obtain loan from my account,5
2021,Excellent app but very slow atimes and makes the experience very tiring and frustrating.,4
2021,Awesome,5
2021,Stop regretting the inconveniences and fix this app pls.Haba! I have been struggling to log in for days now.please do something abeg.ah.,1
2021,"I opened an account and decided to go mobile, to down load the app from the store is a problem. Upon down loading, to register also is a problem. GTB ought to be more than this Pls.",1
2021,All the recharge card i have been loading ..you are debiting my account without crediting me with my card,1
2021,I love it. It's quick and easy.,5
2021,I hate this app. Unable to create their mobile app 💔,1
2021,Won't let me login.,1
2021,You guys are awesome,5
2021,"Keeps saying Invalid card details, and my details are correct, it's impossible to sign in",1
2021,Best bank worldwide 🌎,5
2021,"This app is useless, I tried signing up and it requested for my card pin. I put my card pin and its telling my pin not profiled that I have five more attempt.",1
2021,Need salary advance loan,5
2021,So basic,1
2021,Pls how can I get my password back...I chat you guy but you people didn't answer me or reply my message,1
2021,Always having network problems,1
2021,It so annoying Telling me my account has been blocked 😡 What's happening?,1
2021,Excellent,5
2021,cool,5
2021,The app is great and efficient all time,1
2021,"Okay GTBank, after your reply to my comment earlier I can now Request for Statement via my app. Thank you And God Bless You!.",5
2021,updated an working now guys!,5
2021,Eetedd,2
2021,"I wish I can just give a review without any star, for godsake while will a bank all be behaving like a app created by scammers, I sent in my details and it's been 3months am yet to get my ID and password",1
2021,"I can't even signup into the app so bad, since I downloaded it keep on showing error",1
2021,Average,3
2021,I enjoyed it previously but now can't even make a transaction with the app. So annoying! It keeps say try again for weeks now.,1
2021,Keeps telling me I have not been profiled. Very useless. Very sad to get this from my favorite app.,1
2021,"Not good when come to loan, not a good bank to borrow money from gtb",1
2021,"Honestly gtbank, I can't understand why you sent an otp code which I entered with my pin and you still had to block my account. Or do you want me to enter a different code? Now you have blocked my account for your own fault and don't ask me to visit your bank because my last experience was annoying. Please kindly unblock my account the same way you blocked it. Thank you.",1
2021,Very good and interesting,5
2021,O don't know what's wrong these days:l haven't been able to print my account statement It's really disturbing and has caused me a lot of problems,1
2021,Very bad and stressful. Even when u entered the current password its keeps telling invalid password,1
2021,fantastics,5
2021,Happy,5
2021,I cant even sign up i did not recieve any email,1
2021,"Please can you open my account for me to make transaction, because my account is blocked right now.",5
2021,I love gtb,5
2021,"I'm in a fix right now and I can't even get account statement to prove a point. Too many errors, I wish there was a zero star.",1
2021,Cant open app,2
2021,What is wrong with your app? Anytime I try to perform a transaction it displays invalid transaction pin. Rectify this error pls or I will be forced not to give it a star rating,1
2021,It's really frustrating,1
2021,Good,5
2021,Coust it my pervour rigth,5
2021,I like the app it a good app though,5
2021,Nice,5
2021,I want to open this app,2
2021,I rather go and Write Jamb again than trying to Sign Up to this App. What a Waste of Time and Data.,1
2021,"If not you can't review without eating I would given you all , -1. Your network is damn poor and so fustrating",1
2021,Many times network failure,4
2021,Good,4
2021,I tried to sign up into d app in d process of doing dat my acct was blocked dis night,1
2021,Best,5
2021,If I remove this four star now them go say I wicked ...you people are not trying,4
2021,It good app,1
2021,Excellent,5
2021,"I haven't been able to login to my account, keeps saying can't verify email and sometimes an error message pops up",1
2021,Started acting up recently. One can't access his account on this app,1
2021,What's happening with the app since last week?,2
2021,I've been trying to log in for the past 2 hrs but got error saying 'your email has not been verified'...or processing error... please can you help?,3
2021,For the past 1 week now the Gt app refuse to open. Whats wrong with it. U guys should work on this ASAP. Very poor. Not even opening.,1
2021,Your app has been misbehaving lately and you guys didn't care to apologize or tell us what's going on. Where's the trust?,1
2021,"I can't login to my account, it keeps saying my mail couldn't be verified. This has been going on for a while now",1
2021,"Unable to log into the app/account for 3 days now. No update, no notification of a downtime. Just a very poor and incompetent approach to app management.",1
2021,I don't have call card that's why I'm leaving a message. I'm Akinyeye Mayowa Gabriel by name... I was debited #1400 on my account yesterday for bank charges.. this is unfair! The money I wanted to use to buy food stuffs being an orphan you went to deduct it for charges... God will reward you 😭😭😭... Nothing to eat now but God will reward. 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭cry,1
2021,"This app used to be better, but now adays it's refuses to log me in sometimes. When I have an emergency and I want to use the app, it keeps loading and never logs me in. Right now this app has done more harm than good. It is a disaster",1
2021,I can't open my app. Why? This is really frustrating and I feel like opening another account in another bank. Please so something about it,1
2021,"The app isnt functioning anymore,you people should rectify this,its insane",1
2021,I'm unable to log into my app even after I updated it,2
2021,What is wrong with your app? It keep saying; email can not be confirmed or internal error message after a long wait. It locked be out of my account for days now and this is the third time it happening.,1
2021,Haven't been able to use the app for over 24 hours. Keeps saying internal error code. Communicate if there's a problem or an upgrade been done. This is frustrating,1
2021,This app was fine few weeks ago. Now this app doesnt work. Keeps sending error messages since the last one week. I cant login. Either says internal processing error or my email is not registered with the bank. Pls fix this. I have been stuck trying to make transactions for the last one week. Its very urgent pls.,2
2021,"This app was working perfectly until i did an updating, i have not been able to login my account since then. I regret doing an update on this app.",1
2021,This app used to be perfect. Why would you spoil a good thing. I can no longer use the app because it's either a internal error or it does not recognise my longing details. On the rare chance it opens using the app is a challenge. What is going on?,1
2021,It's good to transfer money every where you go,5
2021,I actually came here to see if I'm using an outdated version of the app since mine takes forever to open. To my surprise it's the latest version I'm using.,2
2021,"Frustrating. The app has refused to let me sign in, for 24 hours now. Talking about ""Your email could not be verified"". Just frustrating. And the bank has this attitude of ignoring protocol and NOT informing customers of any planned channel maintenance. I have payments to make, dear GTB. Enough with the shenanigans.",1
2021,It doesn't login no matter the network,1
2021,"As we speak now I can't log in since yesterday saying internal error , this is frustrating.",1
2021,I can not login to my app since yesterday. I have emergency payments to sort. what kind of problem is this now? It kept saying internal processing error or email cannot be verified.,2
2021,I have been trying to load my account but it is telling me internal error. What is going on with the bank app. Please try and work on it soon,1
2021,This app has been malfunctioning for a week now and it's so annoying,1
2021,"I'm giving it 3stars simply cuz I've been ok with it until about 5days ago now. Ur app keeps denying me access & I barely even get notification alerts anymore. If this goes on for 1week more, I'm dropping ur rating to 1star 😤",3
2021,"The app was working perfectly until a week ago, now I can't even get logged in because ""my email is not valid"" what? Is this maintenance or what?",2
2021,"The app was okay, until recently. It doesn't even load properly. Keeps returning error messages. I can't login!",3
2021,"The user interface keeps shaking, display not stable. Technical glitches plenty. The old version was better. This update no follow",2
2021,Good,5
2021,The application is not working well,2
2021,Very unreliable...I cannot even express how disappointed I am 🤦🏾‍♂️.,1
2021,When will Nigerian banks start accepting mobile deposit and check biko ?,3
2021,"My experience is wack, always having network issues, both mobile app and USSD",1
2021,"This app is totally useless and rubish ever since i downloaded it i can't even log into my account for once, i wonder why gtb of all bank will have this kind of useless app as their official app, as for me its a thumbs down",1
2021,Good and reliable app,5
2021,Good interface,4
2021,I can't login,4
2021,"The app has been very good,until lately I cant login to my account,please see to this",5
2021,Not always reliable,1
2021,Why can't I login my gtb app,3
2021,GTbank app used to be excellent but awful in recent times. Someone can't do emergency transactions anymore as the app fails to login when needed urgently. The 2 🌟 stars I gave is even too much.,2
2021,What sort of app is this? Gt you guys needs to work on this app it's very embarrassing!,1
2021,I can't login again and my card has declined,1
2021,This app is useless,1
2021,"The app was working fine now, I can't login to the app with the same login details I have been using, why? Meanwhile, this is not the first time this app is doing this and later it will open again, please this is a serious bug that needs to be fixed urgently. Also, yesterday, I tried to credit a phone number with an airtime, I was debited but the person didn't get the Airtime. I tried it again and was debited again yet the person didn't get the Airtime, how can this be rectified, please? Thanks",1
2021,"Very difficult,the app could not open since this morning.",1
2021,I cant access my account going to a week please gtb what kind of wickedness is that...cant buy foodstuff nothing. I am tired.,1
2021,Since 5days can't see my transaction details..,1
2021,"GT Bank Generally has issues with poor customer service across all their physical branches. Thesame thing is reflecting on the app. Pls GT Bank needs to improve on customer service. You need more physical branches in various parts of the country. Regardless of the covid-19 principles, The kind of massive cue we experience in the few branches available is always frustrating and annoying. I have several friends that have decided to shift from GT Bank to other Banks because of this.",1
2021,"The bank and this app are both annoying, what d essence when one is unable to transfer,",1
2021,"I can't login into my account, what's up with this update.",1
2021,Wacked app the developers are absolute amateurs. I can't view my transactions very annoying.,1
2021,I love Gtbank,5
2021,Very bad experience. I am frustrated. When I need to make transfer it doesn't allow. It used to be the best mobile app but it is now almost useless. I am tired.,3
2021,What is wrong with this app.. It's really not working now at all,4
2021,I wanted to give you guys no star. Your bank is rubbish. Someone cannot make online payment. I went to the bank to collect my ATM card and complain about the problem still no improvement. I'll soon change you guys from being my salary bank and then close down the account. Rubbish bank,1
2021,Nazif adam,1
2021,What a rubbish app just downloaded and it's telling me otp not valid after I connected it with my phone number so bad,1
2021,Must I have a debit card to access this app because it is not making sense to me,1
2021,This app is trash!!!!. Very unreliable!!!!,1
2021,It's quite ok and love it but now almost 2 weeks i was unable to log in to my wallet,5
2021,I have not been able to log on since yesterday. This is not fair and no reason was given for this problem.,1
2021,I've been trying to sign up it keeps telling me user has not been profiled,1
2021,Baddest app i have ever used,1
2021,I need Gtb app from my phone,5
2021,Interesting.,5
2021,Noting much,2
2021,Nice,5
2021,Best App!,5
2021,Can't sign up into this app despite using a valid bank details,2
2021,The app is not working at all I did everything I was told to do and I still can't sign up,1
2021,Fast and effective,5
2021,Love dis app,4
2021,Nice,4
2021,It seems the app doesn't respond on weekend. The same issue every time I want to move funds on a weekend. Both app and web not responding.,1
2021,Satisfactory,4
2021,Bugs fixed updated app works great now.,5
2021,Am in to fashion designers and am in materias and akara etc and selling birds a day old birds every market day,3
2021,"I can't check my account transaction history. It just doesn't come up. Another bank app I use allowed me to check my transaction history from 2013 till date, and I was able to recover money fleeced from me by a dubious account officer over the past 9years. Can you fix that very BASIC feature?",2
2021,Can't login..,1
2021,I want to get my bank statement online please,1
2021,Was good though i couldn't access it,4
2021,A friend of mine in America transfer 25k to me on Wednesday evening precisely by 4:00pm. Since then I haven't received it.. I am dissatisfied with the Bank.,5
2021,"For 3days now i have not been able to use the app after putting my password no response it stays on the first page, pls help",3
2021,I don't know why my online address is always having internal error issues.. this is very annoying,1
2021,"Horrible, appalling interface. And the app won't even open again loads for like forever.",1
2021,Your app is a turn off. Constantly not opening,2
2021,I recently opened an account and I have been wanting to use this app tried the gtworld App wasn't working too. It keeps telling me to get another OTP and the one I used hasn't expired yet. I can't seem to sign up,1
2021,This app has been acting unpleasant for days now. I can barely open the app till midnight..Whats going on GTBANK?,3
2021,Very good,5
2021,I don't like review but this app Is the most stupid banking app I can't even sign up,1
2021,"The app was good, but has now become useless and total rubbish. I can't access my account, the app won't allow me log in to do transactions. A great disappointment in emergency situations.",1
2021,Why is your app this annoying. I cannot login to my own account..Common.,2
2021,"I can't log in to my mobile app,since yesterday,please what cud be the issue?",5
2021,There is no option to block card incase of any card fraud,1
2021,"The app is not okay, something seems to be wrong with gtb lately. I cant login for almost the whome of today.",1
2021,I can't log in to this app for over 24 hours now.. what's wrong???,1
2021,I will remove my five stars very soon; if you're doing app maintenance let us know. The app keeps displaying Internal error anytime I want to log in and it's definitely not the carrier network coz I live in a GRA with super 4G network. Pls fix your app,5
2021,Very bad. Making me lose money because am using the bank. Rubbish bank,1
2021,"For two days now, can't login, it keeps showing internal processing error. Don't make me remove my 5 star ratings",5
2021,I have been unable to log into my banking app all day today. Internal processing error. Could you please advise on what to do?,2
2021,"Please can't open my mobile app since yesterday, what's going on? Can I get help Please.",4
2021,Amazing,5
2021,the app now is very poor. alot of errors like internal processing errors and so on,1
2021,"Terrible app, terrible bank. That's a fact!!",1
2021,I love it,5
2021,The app was working fine until about a week ago when I've been unable to login to my account despite updating the app. Takes long to process and gives me error message: internal processing error. Even the mobile banking site cannot process a remitta payment. Please sort this out soonest as it's impairing my transactions. Thanks.,1
2021,"Used to be a good App, Let me know when the App Is better, I am moving all my funds now.",1
2021,Satisfying,4
2021,"From Near Perfect To Trash, for more than a week now, I can't open or even when lucky the application keep crashing. What exactly is the purpose of this useless update please",1
2021,"The app has been helpful, untill few days ago (days) i have been having issues transfer with 737 also via the app.... Can the App be up and working ASAP......😔",4
2021,What is wrong with your app? If you guys can't maintain this app then why not delete it entirely and build something new and reliable. Before the app was working fine but now to open it na war! Whatsup na?,1
2021,It doesnt open most times,1
2021,Nice App,5
2021,"I have tried to download this app in several occasions but have not been able, so what is the problems",2
2021,"On you own. Cant receive mails to change my password, high charges",1
2021,Very Perfect and Excellent.,5
2021,Makes banking interesting. I love it,5
2021,Excellent,5
2021,Splendid,5
2021,GTBank has failed to refund my money since December. I have lodge several complains. I bet this how they swipe people's money under the carpet.,1
2021,Very nice app,5
2021,"I observed that whenever I login after, say, about a week my account history is no longer available for viewing. This is not good enough. One should be able to monitor his banking activities. How can one detect a suspicious activity under condition?",3
2021,I hate it that the app wont run unless the app is updated😡😠😡,1
2021,Please no email was attached to the bank and it's asking for it,4
2021,I love it. The transfer works perfectly. I don't have any complaints.,5
2021,Please I don't have bvn number anymore and I have lost the I use to create the bank please help out,2
2021,A good mobile banking app.,4
2021,Good bank,3
2021,Very poor,2
2021,The app is very good and easy to transfer money to any bank,5
2021,I am customer. I downloaded this app and cannot use it. More surprising is ever since i tried to fill it i have not been able to use my ATM. My pin is always incorrect I just picked the card it March 2021 and i don't know what to do pls advise. I need to use my ATM.,1
2021,Excellent,5
2021,GTBank app is awesome,5
2021,The app only updates my account balance but does not record transaction history. I've been using it since and still no transaction history has been recorded. I can't even tell sent me money or how my money was debited,1
2021,Difficult to login,5
2021,I love it,5
2021,"So, i downloaded the app again after my first attempt. But, i just keep getting same result. I cant sign up to use the app.it keeps saying i have not been profiled. But, i did everything when i opened the account. So terrible. Please help me",5
2021,Splendid,5
2021,😉😉😉😉😉,5
2021,Excellent,5
2021,Best banking App.,5
2021,"I haven't started using the app and the reviews I'm seeing here is embarrassing 😆🤣 I can't believe it, I feel like the management of this bank are regular nigerian politicians. The complaining is heavy, too much and I am very disappointed. My question is how many apps do you have because I am seeing two apps here, on says gtworld, I don't have time for Nigerian trouble so please Oga admin just let me know if the other app I am seeing is still your bank app, stay hydrated.",1
2021,Very good,5
2021,"This app has been the best until i upgraded. The upgrade is wack. Unable to transfer and gives a prompt that 'the format of digits are not consistent.""",2
2021,It's very simple and easy to operate.,4
2021,Helpful,5
2021,Good,5
2021,Let Next update should come with how to hide account balance,4
2021,"This version is complete rubbish, the formal version i can extract my personal information which i can not do wit this.",1
2021,Why can't I see my transaction history?....this is very unbecoming since it seems GTbank is doing all to ensure fraudsters are able to gain grounds in their trade...,2
2021,I think the app was cloned,3
2021,Excellent,5
2021,"I was unable to sign up..... He just keep on writing ""enter the correct information 5 attempt more""",1
2021,Easy and better apps.,5
2021,Great,5
2021,good,3
2021,"Hi Gtbank, I don't knw what is going on every Tim I try using my card online it keeps telling me my card number is incorrect, why is Dat and I knw I input the xact number so?",3
2021,"Ever since I downloaded this app am unable 2 sign up my account, instead It keep telling me my account it not profile into the correct details I have 5 more attempts, it's really frustrating after inserting the necessary details as been instructed, plz do something about dat or is it meant 4 old users only?",1
2021,"Great app, I just love GTBank, with them you are never stranded.",5
2021,I'm disappointed with your bank the way your staff treat customers shame to be bank with you shame! Shame!! Shame!!!,1
2021,Exciting,5
2021,This app has really costs me and my businesses alot recently. It can fail at any time. I have not be able to login since yesterday and I'm at the middle of a business transaction and I cannot make payment.,1
2021,its on point. work well,5
2021,"VERY VERY POOR, very annoying app doesn't respond BAD",1
2021,Good,5
2021,It's so annoying that my email is being said by gtb as invalid email. I couldn't register my mobile app too bad.,1
2021,"I was having issue with former app, but after I update, the issue was resolved",5
2021,"Both gtworld and gtbank apps are scraps, nowhere to input full details, i don't know the kind of sign up page you have that's not user friendly, in as much as i'll like to use any of the apps i think i'll stick to 737. You need to improve on both apps especially in the area of login in, Log in page is complicated and confusing, I'm uninstalling ur apps NOW!",1
2021,GTBank denied me access to my account and allowed 419 access to the account and take away my money,1
2021,Awesome,4
2021,"The App is not working on my android phone Nokia 6.2. Can't buy data, can't transfer money. I don't know how a whole big and respected bank like gtbank will give us an App we could not use.",2
2021,I just download and is showing log in while I don't have user I D so please help me.,1
2021,The app is ok but there are some services that are not accessible until i get to the bank. I've been trying quick credit on this app and it's never successful,3
2021,I can't register/signup for some reason its saying user have not been profiled pls do something about that,1
2021,Very good and easy to use,5
2021,I was formally using one GT app but it has been blocked. I was trying to open GTCONNECT but all to no avail. I really need this APP for quick transactions,1
2021,"This app has been a disappointment in the past few weeks. These days I can't make transactions, one time it locked me out on a weekend had to wait 3 days for my account manager to rectify. 👎🏽",2
2021,I just can't log in... I dont know why...jeeps on telling me thar my pin is incorrect,1
2021,I want to check my acc number,5
2021,Need more apps,2
2021,Great as usual.,5
2021,Love it. but search option for bank selection is not present,4
2021,"I logged in and was told my account was blocked tried resolving it ,till now no response please rectify",1
2021,I love this app.,5
2021,"I completed the procedure to register for online banking using my atm, since then have not been able to log in, it was just telling me error.... It really devastating and frustrating.. Am really disappointed at Gtbank...",1
2021,Nice app,5
2021,My recent transaction details doesn't show on the app anymore.,2
2021,Unsatifactory because i was unable to carry out a single transaction with the app,3
2021,"Pls, i can't find bet9ja option, in sport and gamble page ,",5
2021,Great easy to use,5
2021,Useless bank It's everytime that they will have network issues Their stealing habit of deducting #300 from every customer's account is also part THIS IS THE WORST BANK HAVE EVER USED,1
2021,"How am I going to register this app, am finding difficult to do it.",5
2021,Okay,4
2021,Fast,5
2021,Effective and efficient,5
2021,This update is the worst. I can hardly go thru with a transaction.. It keeps loading and telling me error. It was way faster and efficient before this update. Most of transactions are often cashless hence via the app. Please do something about this update. This lag is bad.,1
2021,Having problem with my bank account,1
2021,Downloaded the app and I've not been able to start and complete the process.,5
2021,What kind of stupid App is this? Login is a big problem after entering all necessary requirements.,1
2021,"This app is malfunctioning, the finger print option to sign in has not been working for the past 2 months..even to sign in with password is not functioning as well.",1
2021,"I am unable to use to sign up into GTB mobile app,it's keep saying I am not profiled.this is preventing me to make transactions.",1
2021,I'll start giving bad account of this bank if by tomorrow I don't receive my money back in account.#20000 is no joke.its over 2 weeks already. I hope you gonna like it when GTB start to trend on twitter for the wrong reason.. I'm a student.. Refund me now!!! #ENOUGHISENOUGH!!!!!!!,1
2021,Fast,5
2021,Which GTBank app to open account in Sierra Leone.,1
2021,"This app use to be very good but few weeks now it has been showing ""app has stop working"" whenever I try to log in... So annoying",2
2021,"Poor, upgrade ya app",1
2021,"This app is broken ""Network error"" even though my connection is good problem persists even after reinstalling",1
2021,"Literally so unreliable. There are random times it wouldn't let you log in, and that is so frustrating in times of emergency. The user interface is horrible too.",1
2021,"For 2 days now, when I try to login to the app, it just loads, stops loading and nothing happens",2
2021,"Hitches and glitches here and there, especially with login.. This doesn't speak well of a financial institution at all",1
2021,Too many network issues very poor management,1
2021,Great,5
2021,excellent,5
2021,"Please kindly fix this app as soon as possible, more than 4days now I can't access my account, after opening the app, it stays on the logo page for almost 3minutes, before getting to login page, yet isn't logging in",2
2021,"I wanted to sign in, it saying my account has been blocked, and I should visit GTCONNECT blah blah blah blah! Why?",1
2021,Can I open an account with the app,4
2021,It's helps,5
2021,The GTB app is not loading why🤦 I regret downloaded it at the first time,5
2021,It does not install in my phone,1
2021,This app is so Good,5
2021,Nice,3
2021,"This bank is a big scam, i keep getting debits and they cannot explain simply why, i send emails, no response, i call and they keep me on hold. Its disgusting",1
2021,"I have two accounts, savings and current account but when I downloaded and installed GTBank app, only my current account is showing , how do I view or make transactions with my savings using the GTBank App???",1
2021,"Being my first mobile banking app for few weeks now, and making swift transactions until two days it stopped working. It doesn't go pass first page. Deleted it though. I hope i get a recommendation or I forget mobile banking.",3
2021,Your services are too slow,1
2021,"Pls fix bugs, The app has glitches. It's unstable. Keeps Flickering",3
2021,"I haven't been able to open this app for about 4 days. It keep saying ""app has stopped working"" even when it hasn't started.",3
2021,Keep improving on this app's and make it more secured,5
2021,Adding beneficiary account without performing transaction not included,3
2021,I wanted to sign up to the app.. they keep saying your account is blocked .,2
2021,👍,5
2021,Lovely and relaiable,5
2021,Useless bank App.,1
2021,Cant even sign up 😠😠😠 should had gone for other banks,1
2021,Good Bank,1
2021,"I don't no y I can't make any transfer from this app over days now,I'm not happy with it at all",1
2021,Nice,5
2021,I want to create am accout let me try you guys,5
2021,"I couldn't signup due to account blocked, I call customer care executive they said they are going unblock it but the problem persists I even visit my branch problem not being solved . problem have been resolved thank you.",4
2021,"For some days now the GT App has refused to open. It is on auto update and till date I can't open it talk more of facilitating any transactions with it. It seems I'm been compelled to use the 737 USSD which I found distasteful, following the extra charges attached to it. Please kindly allow us to use the App in peace rather than this subtle blackmail to arm twist your customers to your USSD platform that has become another revenue generating platforms.",3
2021,"The app was working till yesterday. Since then I can not open the app - keeps closing spontaneously once I try to open it....shows me an error box giving 3 options - app info - app is closing - uninstall app. Really tempted to uninstall it. Can't do any transactions in past 24hrs.I thought I needed to update the app, but there is no upgrade available. How are we supposed make transactions without acess to the app?",3
2021,Very good 👍,5
2021,This app keeps shutting down,1
2021,"For almost three days now, GTBank app os crashing. Cant do anything with it. Wondering if you peoole dont know about this",1
2021,"Not really doing good,I can't sign in again,it just telling me application close",3
2021,Exceptional,4
2021,It's not working,1
2021,Best among the rest..,5
2021,Okay,5
2021,Very good,5
2021,Always reliable,5
2021,"So this app used to be good, actually was very useful until a week ago. For a week now I cannot make transfers or buy data or services. I came here to see whether I needed to update the app. The bank is not even trying to placate a customer or communicate whatever challenges they might have. So, poor! They worked on the app, however, not yet optimal. I'm still unable to buy airtime/data",4
2021,Very important and useful thanks,4
2021,This app doesn't open and keeeps crashing now,2
2021,App keeps crashing,1
2021,Good,5
2021,Good,5
2021,good,4
2021,"I've tried severally to get my bvn via the app BUT it's never on the menu. Meanwhile every other bank app has it on a click of a button. GTB sucks, really sucks...",1
2021,Nice,5
2021,Too slow,1
2021,Easy to transfer,3
2021,"I tried signing up using the gt app and it gave me an alert message, ""Email cannot be sent at the moment . Kindly dial *737*7# or use your hardware token to complete the process "" I have been unable to go beyond this point The problem is resolved now. Thanks.",4
2021,Good,5
2021,I cant use this app on my phome Everytime i insert number it always yhe number is not match with my bvn and that is the knly number that link all my account together,1
2021,"I can't even signup because the signup button is not responding. How can i use the app if i can't even signup?? Please resolve immediately because if I can't do mobile banking with this app, I am going to switch my business to a different bank. Thanks.",1
2021,"I just downloaded it yesterday and I have been unable to sign up, keeps say ""unable to use number at this time. Kindly use your user id to complete request"". Contacted your Twitter hand but no response since yesterday. You have to work on your customer care service. Also, how will I sign up?",1
2021,"Hello, after the last update, the app has been so unstable. It disappears and reappears immediately after I log in. Pls work on this. Thanks",3
2021,I just downloaded the app and it's not allowing me to sign up. Please fix this for a 5 star rating. Thanks,1
2021,i cant sign up..every other thing opens apart from the sign up,1
2021,i just downloaded this app and signed up...put no password or username was given to me yet they are asking me to login....I'm very disappointed,1
2021,Much satisfied,5
2021,Your service is good and fast to me But I bought mtn card ₦490 via ussd an hour again and uptil now i've not receive the mtn credit And the money has been deducted Please do something asap I really need to subscribe now Dont make me lose interest in your bank,2
2021,So far so good,4
2021,Why is self service not this app. I want to be able to activate or deactivate my Transaction alert but I can't find the option in here. Pls fix!,3
2021,Revert to previous update. This update may have a lot more issues. I changed transfer confirmation option from token to pin and a maximum transfer limit was imposed on my account for two days. Even four days after the limit is still there. I doubt this app won't be vunerable,1
2021,Awful experience! Stupid bank,1
2021,"The app is just wow, i enjoyed it a lot and the feature i love the most is the receipt after every transaction.",5
2021,I regret banking with you for long Money was transferred to my account and not reflect Yet your people keep saying it was refleted Which i sent them my alret Still saying rubbish till date Is scammers part of your workers???,5
2021,"The GTBank mobile app is user-friendly and fast however, I have noticed that the app gives off an internal processing error in recent times, after which the app opens up. Also, I think you should include sender's name in the details provided in the mobile app transaction receipt. Cheers.",4
2021,"I tried to log in but it was telling me my account was blocked but i use it for transfer, recharging and also widrawal",2
2021,Super app,5
2021,It's a great app. It loads very quickly and the user interface is very easy to use. You should download it if you have an account with GTB,5
2021,the app have started its badluck again,1
2021,Pls my a count is blocked because I just rectified my account and asked to change pin after first use of which I did a d when I try using the change GED pin again it keeps given error u till my account is blocked on online transactions tin. Pls reply fast the lines are not availBle,5
2021,"Pls i've been trying this app on my phone, but all effort aborted",1
2021,"Seriously i don't understand,this app is so frustrating have been trying to sign up for mobile banking after downloading this up but i can't find sign up.. as in have been looking for the sign up for mobile banking since, they kept on telling me to log in imagine first time using this app ooo How do you expect me to log in without signing up i need explanation on dis",1
2021,"Please, check your app it is not working well I tried to buy power from EEDC and it says amount data type format invalid do I have to use my UBA app instead , but I have a feedback for you after checking for update and saw none , TELL YOUR APP DEVELOPER THAT HE ID EXPECTING A NUMBER DATA TYPE FROM AMOUNT FIELD BUT THE INPUT CONTROLS RETURN STRING EITHER HE CAST THE VALUE TO NUMBER IN THE APP OR DOES SAME IN THE SERVER Edit: Honestly , nothing has been done about the format error I complained a",1
2021,"This app can't open without email,why??? And the phone i used for my email was stolen and forgot the password whats these ????",1
2021,Fast delivery,5
2021,Great banking app,5
2021,Update app to better view thanks,5
2021,good,5
2021,This is truly the most troublesome app. Pls try and do something good!,1
2021,One can't sign up in kenya.... Useless app,1
2021,"Swift, easy, fast",5
2021,Cool,5
2021,Effective and efficient,4
2021,"Great app, works most times",5
2021,Extremely good,5
2021,Fantastic,5
2021,Amzing app,5
2021,I was unable to create an account,1
2021,This App is the most useless bank App in Nigeria. It take hours you drop money after transaction. The worst of all sometimes you can't even log in.,1
2021,Awesome,5
2021,"Poor, always having network issues, this app is never reliable, go fix your app and stop asking for screen shot, this app is pure trash. What is wrong with this app, problem making payment all the damn time. Please fix the persistent problem. This is the worst app ever. Trash app",1
2021,Nice,5
2021,Ok good aftrnoon happy friday,5
2021,Excellent.,4
2021,Excellent App,5
2021,"Since I updated this app to the latest version, the app doesn't open on my phone anymore. I get an application error saying ""the connection to the server was unsuccessful"". Please fix this.",1
2021,Very much fantastic,5
2021,"Very bad app, i was unable to login not ti talk of registring it So bad",1
2021,"I went to the bank to change the phone number linked to my bvn and was told it would be changed by 48 hours and it's more than 48 hours already, i need to make an urgent transaction please what's wrong o???",1
2021,I'm giving it a one star because I can't use it in Sierra Leone. It's very disappointing for a bank of your standing especially in Sierra Leone. Not cool!,1
2021,"Thank God i haven't download it ooo. They said its useless, useless useless. Gtbank should better step up their games, people dey quick dey quick forget person oo. Toor Useless bank ooo. Una no deserve any star",1
2021,I like it,5
2021,It's a nice app now after all the complaints of customers. GT bank shows respect to customers 👍,5
2021,Good Banking App. I like it.,4
2021,How do i install it on my phone?,5
2021,It's not functioning properly. It open and close immediately and I can't able to do anything.,1
2021,Can't register/sign up for some reason despite giving the correct details. Even the website is not responsive at all. Might have to consider switching banks at this point,1
2021,"I shouldn't have give this app any rate, such a frustrating app been trying to open my account on this app and keep telling me that no Active card linked to this account, so I just stopped trying in order not to get my account locked 😠🤦",1
2021,I like it,5
2021,The app used to be very efficient until recently I can't even subscribe for eedc unit. It keeps saying data format not consistent. What the hell is that,2
2021,Chill,5
2021,Satisfactory,5
2021,This app is totally useless. I downloaded it over a week ago and I've not been able tp sign up. No matter how many times I tap on the Sign Up option it doesn't take me to the page. It's a waste of time and energy.,1
2021,"This app always has glitches. Today it works, tomorrow you can't even log in. All these inconveniences needs to be for stalled. Now, I have to resort to USSD codes to do anything with this bank.",1
2021,The app is not opening even with my login details. This is soon sucks,1
2021,This app used to be fine until now.... I'm not able to login and I don't know why,3
2021,I rated this app at 5 stars for years. I have no idea what's happened recently. Most times I can't even log in. Disappointing.,2
2021,Good,5
2021,"One of the worst mobile banking app, sometimes it won't just lodge in for no reason, then the GTWorld would log in... Please, you people really need to look into it",2
2021,Good,4
2021,Very good,5
2021,"Wanted to download the app but i can't since three days now. I used to bought data and credit through *737, but if I bought my account will debeted without the data or credit. Before it wasn't like that, iam really disappointed about it.",1
2021,Nice,5
2021,Worst app ever just download it nd I've been waiting for otp since.....nawa oooo,1
2021,A great app in it simplicity!,4
2021,Someone has access to my mobile app on my former phone I don't know how to log him out as soon as possible,1
2021,Bad experience with this app.... Gt bank are actually the worst.,1
2021,The app was very good for few days until now that I can't login. The app is really furstating me😠😡,1
2021,Great,5
2021,Better lead to best,5
2021,Is this app different from GTWORLD app...pls enlight me pls,4
2021,Cant say Very bad....,1
2021,Cool,5
2021,"Your app hasn't been working for a few weeks now and the problem is still on. It used to be just perfect, but now, its frustrating. One can't even log in anymore, and if you manage to log in...you can't do anything on the app! Fix this please, it just doesn't make sense allowing it linger for so long.",1
2021,I need you guys to provide settings that hide they account figures when opening the app,3
2021,Fake app and bank they will debt money in your account without no reason,1
2021,I truest my bank,5
2021,So disappointed in gtb with this cheap app. I have tried so many times to sign despite that I have my details complete. Keeps saying wrong otp,1
2021,"My only question is, why is the app suddenly so inefficient?",2
2021,"I have been trying to get my online banking details since I created my GTBank account, months ago. Every time I sign up, the app tells me that my online banking details have been sent to my email address. And then, I check there and nothing is there. No single message from GTBank. I've even tried to install and uninstall the app. All to no avail.",1
2021,Good,5
2021,"I pray that, gtbank won't fall hand. This is the best bank and there app has no competition. More win #mygtbfam",5
2021,"Horrible, old, ugly, slow interface. Desperately needs an overhaul and speed boost.",1
2021,I have been trying to signup to this app but the signup button isn't responding. So fraustrating.,1
2021,Awesome,5
2021,Not working thanks Jim,1
2021,The app is good but there is no place I can go in the app to access my bvn number,3
2021,Ok the person have seen the money today but you guys app are very slow An i hate it is not like gtworld,1
2021,Want to sign up on gtworld but not receiving OTP.,2
2021,"Gtbank please where is my money, is taking too long",1
2021,"Am reading people's comments here it's not a good one atall pls DNT do same thing on me, gt should endeavor to make life easy for costumers 🤔🥺",2
2021,Tested and Trusted worldwide,5
2021,good,5
2021,So good,5
2021,An App like this should be constantly updated to meet the overwhelming demands of its users. GTBank is on track and should not derail.,4
2021,"The application is frustrating disasapointing. I do not have any access to it, despite my several attempt. Can you do something on time to make it accessible to the customers, especially your customers living in foreign countries? The only easy access is through this application.",1
2021,"Gt Bank what on earth is going in with your App?? I log in, rolls around for ages then nothing; I've uninstalled and reinstalled, same issue, I've tried downloaded the GT world app, asking me for my log in details, refusing to accept tje details I've always used, this is frustrating! If there are technical issues at least let your customers know now?",1
2021,Useless,1
2021,Good,5
2021,"GT app is a very useless app, to open it and make transaction is always an issue. Everytime you need to keep closing and open it. Very frustrated app",1
2021,Bad,1
2021,Apt App! Easy and interesting Interface.,5
2021,"I don't even know if you have sense GTbank, I'm complaining that i transferred money to someone and the person is yet to receive the money meanwhile you have debited me twice, and you're here telling me that the app is now working, are you mad or what or is it that you don't understand English?",1
2021,"Secured, fast and efficient",5
2021,"There's a bug when trying to create transaction pin. On submit, the alert message keeps saying to enter four digit card pin even though it has already been entered. Please look into this.",3
2021,Why will I use my fingerprint to log into the app and it says fingerprint recognised but the app won't open till I enter my password. Kinda defeats the purpose innit? Please fix whatever bug that is.,1
2021,"Same username nd p.word given to me in the Bank, but each time i try login in, it say wrong details.. What should i do na??? If You will upgrade and spoil the app, leave it the way it was please..😏 How do i change password without going to the Bank?",1
2021,It is so good,5
2021,Attahjbril,5
2021,Banking made easy. No more long queues in the banking halls. GTBank you are the best.,4
2021,"Why has this app suddenly moved down from almost 100/100 to 1/100? Why are there so many issues now? Difficulty to login, transactions not going through when expected. It's so messed up mehn.",1
2021,Excellent,5
2021,I can't do transfer rubbish,1
2021,Why can't i sign up??,1
2021,I love it,5
2021,"Why is the app like this, I recently downloaded the app yesterday I tried logging but it won't log me in , it even says my details are wrong meanwhile they are correct. I don't know what to do.",1
2021,Excellent,5
2021,Great and incredible,5
2021,It stressing my life,1
2021,I am trying to use my app and I am getting a report that it's an expired version.....like I have updated to even the most recent version. What's up with your app?,3
2021,Why can't I download the app Pfffffttt,1
2021,Smooth ans fast,5
2021,Nice,5
2021,"After retrying , the app is just disappointing",1
2021,"A very useless application. Any small thing always asking to generate useless token. The app interface is not even user friendly, making transactions take minutes on the app. Rubbish",1
2021,Why can't I generate PDF file for transaction proof of evidence from this app? Consider this....,2
2021,"For heaven's sake...I have not experienced any app as frustrating as this app for the past three days GTB has frustrated my business ( No purchase & sale). I was blocked from on the app, for a password I have used for years and even the app is not responding even after reinstalling it. Your customer care is the worse... Your app sucks... Worst banking app in the Nigerian banking system. I have no choice but to port. I guess this is how you pay loyalty for years.",1
2021,Good,4
2021,Nice,3
2021,"If I talk now, they will say I'm rude! What's happening recently? Must I uninstall to reinstall the app before I'll be able to login? This country na wa o... Everything is stressful!",1
2021,"I love this bank but my problem with you guys is that I went for upgrade since last week,its now almost seven days but nothing has happened uptill now and i really need to withdraw my money",1
2021,"This app is terrible and frustrating recently, making transfers has now become issues",1
2021,"This app sucks....I just downloaded it now, trying to sign up, it shows otp, which I put, and it says it's incorrect, I tried again, didn't work now my account is blocked..... please unblock it and make it work",1
2021,"This app use to be good, All of a sudden, I can log in again.",2
2021,Useless,1
2021,This app is really annoying I can't make transfers to other banks because there is no account option to select from you'd say send a screenshot of it to your email but it won't fix anything plus I can't even use the hash code anymore,1
2021,Amazing 😍🥰,5
2021,I have never had an issue with this app,5
2021,What I don't like to be seeing here is this reply saying the app is fine now' that's a capital lie. Because the problem is getting worst daily. Now I understand my mistake banking with gtb. For over two weeks now am unable to withdraw or transfer from this useless bank. How can this so called bank put a minor to my account saying I have to balance 500k from no where. Which I have attended two different branch non of their customer care can identify where the problem is.,1
2021,"You don't deserve any star as your services are getting more frustrating, transactions get hanging (especially on weekends) and it can take 5days to resolve (it's too often) which at times gets one stranded. My trust in Gtbank is depreciating everytime this happens. Resolve and improve on your services!",1
2021,Nice app,5
2021,Awesome,5
2021,The best,5
2021,Nice app. It is easy to activate,5
2021,My experoence with GTBank is Superb,5
2021,"I have been calling and you people just made me waste all my airtime, you are asking me to call..i have done that severally, you guys dont take calls, even on messenger, twitter and whatsapp its same thing...its so frustrating..i have change my companys account to zenith bank..",1
2021,Everything has problem both the account and the app am just tired.,1
2021,I have loved this app for more than 12 years today. It has never disappointed me.,5
2021,It good,5
2021,Am trying to call the customer care since last week you people are just wasting my credit.am sorry to say you people are just doing rubbish allow me to remove my money,1
2021,🔥,5
2021,"This app has been awesome but now doesn't open again, keeps saying ""this version has expired"". I updated but still the same. Edit:its working fine Thanks",4
2021,Its very good app,3
2021,I deem it necessary to edit my former comment about this App. It's quite okay now and everyone can try to have a smoother experience. Thank you.,5
2021,"Horrible one! Logged into my account without success for more than 2hrs,only to read app stating its outdated and logging me out! I uninstalled and reinstalled twice,still the same msg,pls do something about this fast. Thank you. I use to have good experience till this happened today Update! Everything restored!",4
2021,Looks stable now and i can't stop loving GTB. Everywhere good!,5
2021,This app is very easy to use.,5
2021,"Did a fund transfer to my access bank this morning up til now am yet to see the fund in my access account. The amount is 8,700. Kindly reverse it or send it appropriately. Thank you",5
2021,Am installing this because is not go,5
2021,Good,5
2021,Great apps It's good 🤝🤝,5
2021,"For the past ten years that I have been using GTBank, no issues but Gtbank is now the worst of all banks in Nigeria. Gtbank frozen my account without notice, yet they still allow credit transactions without debit. I wasn't allowed to move my fund. The crowd is too much in all branches where I can officially go and close the account. The customer care agents could not help. Run for gtbank.",1
2021,It's very easy to transfer money and to check your account balance. Thank you,3
2021,Got new phone now I'm having problem logging into my account. I'm getting ALERTS INTERNET PROCESSING ERROR display. Please help me ASAP!!!,2
2021,This app sucks now GTB fix it I can't even login my profile to make transaction,1
2021,Wanted logging in in the old App o was told the version have been outdated Since 2 weeks now I have been trying to download the new version of the App but to no avail it's coming Up,1
2021,Its been wonderful,3
2021,"Not good. I have been trying to input my info after downloading the app but, is saying internal processing error. Pls, work on it.",1
2021,"I am really sad and disappointed today at Gt Bank Gombe branch. We were there since 6:30am in the morning where we join the queue, they left us stranded under a hot Sun promising to provide us with account upgrade form with they didn't give us in the end. I am a victim, I spent the whole day in the bank premises till 3:00pm in which they told us to come tomorrow. This is not expected from a good Bank like GT. My USSD profile was disabled, I contacted customer care through Facebook, Email, even",2
2021,"Sooo bad, i cant even make a simple transfer. For days",1
2021,Best best ever,5
2021,Please improve your WhatsApp responding time,4
2021,Very Poor,1
2021,"The reason why i give 2 star is that, I have some problem with my bank please i transferred money to someone yesterday around 12 o clock and the person is now claiming that she has not see the money since then but have been debited please help me find solution to it quickly edakun 🙏.",2
2021,"This app is having issues with login, even with biometric login.",1
2021,This app is not going through I insert the otp being sent to me and is saying invalid otp,1
2021,Great,5
2021,"This app used to be very cool and easy to use. But right now, it's something else. You Cant buy airtime nor do simple transfers.. You may not even be able to log in. My time with gtbank is coming to an end.",1
2021,@gtb I think it's time you guys update this app.. I've not been able to make any transaction this week and it's frustrating,3
2021,"After updating the app i tried making a transfer,after inputing the account number it keeps telling me beneficiary not found,its just frustrating",1
2021,"This app use to be a lovely app until the past 2 weeks that everything changed,it's difficult to log in now and even transfer isn't anymore successful on it",2
2021,My name is Adejumoke Adeniran. Precisely Friday 12th February 2021 I transferred the sum of thirty thousand naira only to Anyanwu Justina O. Access Bank which was debited immediately. The said amount has not been credited to her account neither has it been reversed till date. Kindly credit her account. Thanks for your cooperation,1
2021,Poor App with Bad Customer Care.,1
2021,The app is very good,5
2021,I want to report about unstable network disruptions,1
2021,👍,5
2021,I'll simply say it's like having my bank in my palm.,5
2021,Very good,5
2021,Nice interface. Not sure it's any more secure,5
2021,Very horrible bank app. Highly unreliable..Recently ive been unable to log in to the app and customer service not going through. Cant wait to shut my account. Is there a minus zero star? That is what this bank app deserves.,1
2021,smooth and secure to use,5
2021,"""No profiled account for this user"" what does this mean please as my app refuse to login.",3
2021,"Used to be fine but now is telling me ""No Profie Account for This User""",3
2021,I can't even log in to my account anymore,2
2021,This app is just so useless cause i cant login again it keeps telling me no profiled account found.,1
2021,Gtb what's going on o..? No profile account for this user is what the g.t app is showing when I tried to log in.... I updated the app and wahala started. Now I can't use the app to do transactions.. pls fix this.. it's frustrating.,1
2021,"One of the best app before but now the worst ever...you can even check balance, make transactions or even log in peace ..so frustrating",1
2021,"When did this one start again? I can't log in to the app. It's saying ""No Profiled Account for this User""... Abeg, when did this start? This is frustrating ó. How will I not be able to log in to my account. This thing can make me stop using the bank completely ooo",1
2021,"I can't rate u at all, even 1 star i cant give u, u are very useless and also a bad bank and God will judege u.. u by force give yourself 1 star",1
2021,"I've been trying to sign up since morning but it's not working, If there was something less than 1, I will rate it that",1
2021,I can't even register. The app is terrible,1
2021,Fair,3
2021,Good,5
2021,Can't access the e-mobile app.,2
2021,"THIS IS CRAZIEST BANKING APP, EVER EXISTE. WHY DID YOU GUYS DEBIT ME BUT HAVEN'T! DELIVERED THE MONEY I SENT TO THE PERSON. STUPID APP.",1
2021,"Use to be good. Now very useless app. Can't transfer in peace. The only thing it knows how to do is to debit anyhow. You guys should work on your app. Infact Nigeria Internet service, bank services are just so bad.",1
2021,"Bad and annoying network issue, i tried transfering 26,550 from my account but before i completed the transaction, the money was debitted from the account instantly. very frustrating.",1
2021,"Initially this App was working perfectly well, but this days i find it very diffucult to login, it will login and logout instanttly, feeling like to unstall it right now",1
2021,I want to used mobile banking transfers up know never do it what is the problem,5
2021,Very good,5
2021,Laggy,1
2021,"Needs a lot improvement, not much helpful",1
2021,Sorry my token has been blocked,5
2021,This app is really nice and very fast if you have a good network... But could you please add the feature that'll make one to hide one's account balance,4
2021,"Honestly the app has been very good, only today i had a disappointing time with your app, have been trying to log into the app since 2pm i guess, it wasn't letting me log in, i needed to do an urgent transaction, i kept on trying, only for the app to block my token, what type of event is this, please look into this and fix it, don't fustrate me unnecessarily abeg oooo.",3
2021,Crazy GTB crazy App. Why not find a better developer for your App. Stupid responses. Backward fixes .Negative rating not even zero. You app sucks.,1
2021,"It has become increasingly difficult to use the app, probably due to poor network at gtbank's end? Today i have tried different WiFi and mobile networks yet it is refusing to open. It is frustrating.",2
2021,"Honestly, both apps are really nothing to write home about. Very bad experience on both. Please fix up",1
2021,"I tried to transfer money and was told that the version have expired then I went to Google play to update, After updating I sent money to Access bank customer twice and was debited but to my surprise the person called and told me he didn't get any of the alerts, he even checked his balance but didn't see it, as for my own account the money was debited and wasn't reversed up till now and this happened about 3 days ago. Will the money still reflect to the person's account or will I be refunded?",1
2021,My no1 banking App,5
2021,"It sucks, I can't even log in",1
2021,"Why should you upgrade? The old version was perfect, this new version is really bad. I cant login or even make transfer, i have to keep trying for hours to login not to talk of transfer. Please do something about it ASAP",1
2021,I have been trying to open the app since morning to make transaction but it's show me error please try again later.,1
2021,App used to be fast and okay until of recent. It is now unreliable.,1
2021,I can't log in anymore and is frustrating me now I called it best app but not anymore,2
2021,I love it.. like,5
2021,"So frustrating at times, hard to login atimes",1
2021,Worst banking app ever,1
2021,Good and caring banking services.,5
2021,The app fails. Sometimes you can't even login. This is not so good for a banking system.,2
2021,Great,5
2021,"Terrible! This is not the first time I'm using the Gtbank app. However, the problem still persists. Everytime I try to sign up, I'm told a mail is sent to my email address, but the mail NEVER shows up. Not in my inbox or even my spam (and I'm positive it's the email address I registered with the bank) Asides that, after a while the app starts telling me that the OTP is invalid. How??! I literally copied and pasted the one sent by GTB themselves! Please fix this app. It's quite frustrating.",1
2021,Very fantastic,5
2021,"Just download the app but it can't let me sign up, after filling the card pin and the 6 code sent to me it's still taking me back to fill my account number",1
2021,"I have already signed up but each time i try to login the response is always "" ur email is not registered to any account. I do recieve alert with the same email address...",1
2021,Nice,4
2021,I have been trying to make withdrawal at the ATM machines n trying to transfer but it's not going through. What's wrong?,3
2021,Tested and trusted,4
2021,"Right from the time have been using this bank people complains alot about their bank that is not suitable for their likes until I was debited for an unauthorized transaction despite the fact that I hotlisted my ATM card whilst sum of 60,120 was whooped out of my account whilst the sum is still in my ledger book account before they still unauthorized the transaction to the merchant. Complaint lodged yet nothing has been done to addressed this issue holistically yet the claimed Guaranty Trust bank",1
2021,Very good... its work perfectly,5
2021,I love the app,5
2021,"The app has been telling me the app has expired but when I came to the play store, there was no indication of an update..",5
2021,"No star if parmitted, you that updated it know yourself that the updated version is sincere rubbish... I stayed too long at market place today after being forced to update it and the rubbish app did not load, even the *737# for mobile transfer dey do nonsense too...😨😣so sick and frustrated",1
2021,"Hello, I was using the app until dis afternoon dat I want to open it and it's saying I should download the latest version and I chect for update but I dint c, pls which one is latest version pls",4
2021,GTB app is good and very fast but sometimes the network is very bad.,4
2021,Unable to open,1
2021,I can't login after downloading barely a month ago. App keeps saying expired version and I can't find update on playstore. GTB whyyyyyy????,1
2021,"It has been awesome but recently, on trying to open the app; the only thing it pops up is: ""This version is expired, please download the latest version."" I more other times and that's what I keep getting. It nearly let me down at a point when I needed it most urgently but big thanks to God.",5
2021,Good day I can't open my app nor update it,5
2021,"My app keeps saying ""expired version"" even after updating it",2
2021,"Please what's happening, I just downloaded the new update and after installing it am being told that the app has expired that I should install the new app. I can't do anything, where's the new app please.",4
2021,"Please maybe you should try updating the app on play store, because i see no reason why the app should be telling me that it has expired and on getting to playstore, the same app hasn't been updated. I have loved this app so much but this is one thing that would make me dislike it, GTBank isn't known for inconsistency, i even tried uninstalling and reinstalling but the app hasn't been updated, still downloading the same old app, please do something about this, hence i give a one star for this.🤨",1
2021,The app has been bringing updates and no update has shown on my play store and I can't even make transactions right now.,2
2021,Good app,4
2021,What's going on? You said this app has expired and you couldn't even drop a link to download the new version. I uninstalled and installed again. Same thing. I need to make an urgent transaction and I can't. Please where is the new version so I can download ASAP.,5
2021,It says i should download the new version but where is the option here? No new version and no update/upgrade button.,1
2021,"I'm highly disappointed with Gtb. I didn't get any notification to update my app. I was in the middle of a transaction and all of a sudden, my app started showing expired version. I can't even find the update on Google Play Store. I downloaded Gtworld but I can not use it because I have an expired ATM card and I'm not in the country. This is really a mess up.",1
2021,"Have been enjoying this app but today am unable to acess the app. When i want to open the app, it's written that THIS VERSION HAS EXPIRED that i should DOWNLOAD NEW VERSION and i can't get the new version here",5
2021,"Hello, pls how to download the new version the GTBank app is available anymore. Gt could have leave a link in the update page for easier access to download.",5
2021,The app it so annoying now I just updated it and the app same app it saying the version it expired again I can't log in again nonsense,1
2021,Very easy to use,5
2021,The app keep saying expired and no where to update it. What's really happening with the gtb mobile app?,3
2021,Excellent,5
2021,This is a total crab. Better work on it b4 u lose more customers. Even after the upgrade nothing works.,1
2021,"Hello, I can't login into my app again. I used it this morning before I start seeing this version has expired. I have updated the app and it's still pop-up that the version has expired.",2
2021,"This is very very poor....after uninstalling and redownloading the app, its still saying the version is expired and i should download a newer version. Prior to this, there was no notification of any kind.This is so unproffessional",1
2021,"I cant access the app again, its telling me that the app is expired i should download the new app and thats the updated one unless otherwise another app is introduced",5
2021,What's wrong with the app says this version is expired. Any other app for gtbank,1
2021,"Worthless, stupid, useless. Keeps saying app is expired. Rubbish banking app",1
2021,"After updating this useless app, its still telling me version is too old... So frustrating",1
2021,What the hell is going? I cannot log in cos this app is expired?,3
2021,I can't login,5
2021,Hey why is my app showing outdated that I should update the app but there's no update for the app,3
2021,Useless bank,1
2021,This app is completely useless right now as the new update has succeeded in crippling any and everything the app is ment for,1
2021,Just got an update that the app has expired and no link for update than to delete and download a new. That's trash,1
2021,"This app sucks.... Use to be working perfectly before but not I can't even transfer in peace...... Recently I can't login to the app, I had to uninstall and install the new version, but upon logging in, it's requesting the this version is old and I should download the new version.... I just downloaded the new version now and it's still saying the same thing.... What's is wrong",1
2021,Giving me issues like app has expired download new version then I deleted it and downloaded new one but still the same problem,5
2021,Was working perfectly until it suddenly expired without notification for update. It's requesting to download the new version,3
2021,IL have been using the app for years but suddenly telling me that it was expired k should download new but trying several times but I can't and I can't access my account,3
2021,What happening to your app is showing app expired and no updated version,1
2021,"I an getting this version has expired . Please I don't know what to do, because this is my only means for transaction. What happened to the app?",1
2021,"What is happening here, i was told the app has expired i should download the new version of which i just did and it is still not logging in. What is going on please?",1
2021,Why is it telling me this app has expired even after updating it????,4
2021,"Please I tried to log on now and I am getting response that the application has expired directing I should download new version. Unfortunately, I can not locate any new version from the Google apps store. Please what's the way forward?",2
2021,My app is up to date but it keeps showing THIS VERSION HAS EXPIRED!,1
2021,Excellent,5
2021,"👎0 star, i cant update and its telling me app out dated. what am i supposed to do now when i cant update. 💔",1
2021,"Couldn't register, so annoying",1
2021,"Hello. I just updated the app yet it keeps prompting me that ""this version has expired"". How do I fix this?",2
2021,Can't log in again after updating the app. What is the problem?,5
2021,You said I should download new version and I can't find that anywhere....pls what's wrong with you guys?,1
2021,"""This version has expired, download the new version"" what does this mean? It's not opening or updating. What's the new version?",2
2021,App expired... and its updated here... hope no problem,1
2021,"I tried login into my app, and it says app has expired, now am here unable to update it ooo",1
2021,"Good afternoon, am trying to open my GTBank app its telling me Version has expired download new of which I can't see d new version. What's happening",3
2021,"I don't know what is up with gtbank app. I tried to buy data and it sent me an error message. I tried it thrice, only to get a message that the app has expired, to download the new app. To my shock, gtbank processed all three trials and debited me for it, how preposterous!",1
2021,Very poor today Feb 10 2021. It has an error message app has expired please download new one. However there is no new one to download.,1
2021,The app is telling me the version has expired. What is going on?,1
2021,I was told the version of my gtb app is expired. I came to play store to update it or download the new version but I couldn't. Right now I'm able to log in to my mobile app. Please fix the problem as soon as possible.,2
2021,Woke up this morning to seeing the gtbank app had expired.. I reinstalled it..it is still saying app has expired.. it is really frustrating 😤,2
2021,"I tried to log into my mobile app, and it says App expired, on here to update, but cant find any.... very bad",1
2021,I cant access the app its telling me to download new version i already still not working 🤦🤦🤦,1
2021,After the update my mobile app crashed.. Can't login... Damn,1
2021,"The app keep saying it's out dated. I downloaded another from play store, it's still not working. What do I need to do please?",1
2021,Error. This app as expired. Please download new version.,1
2021,"Every time I launch the app... All I get is ""THIS VERSION HAS EXPIRED, Please download the new version"" Of which, I have the most recent version of the app. What's the cause of this please???",1
2021,Keep telling version expired,1
2021,This app keep saying version expired. Download the new version. Please which one is the new version?,1
2021,I once loved gt bank but since this new update i have been experiencing series of challenges. The most recent is the error message that the newly updated app is out of date. I had to uninstall the app. If this continues i will change my bank.,1
2021,I used the app this morning. I wanted to use it again and I got a notification that App is expired. I immediately updated but still got the same notification. I just can't log in. What is going on?,1
2021,Fair enough,3
2021,"What is happening? My gtb app is showing ""app expired download the latest version"" but i cant see update here",2
2021,After updating the App i cant login again... Stating that the version has expired... Kindly assist,1
2021,Best bank ever,5
2021,Please am not able to open my app since the day i updated the app. Whats happening,2
2021,I've been trying for a few days now to log into my app but I can't. I'm not able to do any transactions. It just shows the gtb logo and it doesn't get past there. It doesn't even show the login page. Please do something about it,2
2021,I cant even login no more. Tha app crashes immediately for a couple days now since I updated mine. Would have rated it No Star! If I could.,1
2021,So the app wont open after installing your last update! Which kind wahala be this wan na? 😡😡,1
2021,I love to use the app,4
2021,"Kinda bad for now, its dragging unlike before",2
2021,Great app,5
2021,"I signed up for the app and after that I haven't been able to login at all, I can login directly with the internet but not the app, now it's not even opening again and it's so dissapointing",1
2021,The app didn't open nor load on my phone,1
2021,"Have been trying to login in to the app, after putting in my account number and the correct pin.. it is telling me incorrect pin, trying it again it is telling me they will block my account.. What else can be done",1
2021,Good,5
2021,Please why can't I transfer money from my book balance and what is book balance and need the money to be in main balance.,4
2021,"The app is no longer working, I couldn't sign in after multiple attempts.",1
2021,It special to me,5
2021,User friendly,5
2021,Very good,5
2021,Is not giving me my statement of account. Two years back,1
2021,I cannot credit my sportybet,1
2021,"Since i started using this app, i haven't been able to access some of my money. I have 34k in my account and since i opened this app, it has been showing me 30k in my main bal and 34k in my book bal. I haven't been able to use my remaining 4k till now. I don't know if you people collected my four thausand naira as payment for opening the app. Plz it's really annoying. It has even gotten to the point of me being scared of putting money in my account cos more money can enter my book balance.",1
2021,The last postive review was on the 7th of Janaury. I am a new customer. It seems I will not need this App. The reviews here are scary. My heart is too fragile for any bank wahala now.,4
2021,Aliyu,5
2021,Good,3
2021,To sign up on this mobile app has become a hard nut to crack,1
2021,"This is the most unreliable bank app ever. Like, you can't just pop in and buy airtime or send money urgently. It decides when it wants to work and when it won't work, even when network is very good. Please fix it.",2
2021,I have been trying to get the materials,4
2021,Good,5
2021,"I tried signing up but after inputing the OTP, it keep saying that User has not been profiled.",1
2021,I cant sign up in this app and it is very annoying,1
2021,Hello. A transfer was from my gtbank account to my Zenith account today about 6 hours ago. Yet I haven't been credited on my Zenith account but I have been debited on my Gtb account. None of the customer service wants to respond to me.,1
2021,"I love that it provides the basic services. However, I can't contact my relationship officer, nor can I get my BVN on it. Which sucks majorly. Otherwise, great app.",4
2021,"I have been trying to sign up since I installed this app but it's written there that ' the user has not been profiled'. What's this supposed to mean? I imputed my account number, card pin and the OTP sent to me.",1
2021,"I've been trying to sign up on this app since last year, can't seem to sign up. Please help me out.",1
2021,Excellent app,4
2021,It has been pending cant even download,1
2021,Am always getting blocked both on this app and gt connect.why and the bad thing is i have been complaining to the customer care and the only thing the done is to unblock but i cant still login..is very very bank pls do something..,1
2021,efjl,1
2021,"Very convenient, fast and easy to use",5
2021,Good,5
2021,Am in this condition that i cant sign up to my mobile banking app i need assistance,2
2021,I installed the app and tried to sign up but it gives me error message invalid card information/invalid card pin where as my card information is correct,1
2021,Reliable,5
2021,I need my 737 pin but when ever i try to create one it keeps saying null.,1
2021,It's a good app. But the quality of the downloaded receipt needs to be be improved upon. It's not clear enough.,4
2021,Seamless!!,5
2021,"MY BEST BANK, BANK FOR ALL. ONE AND ONLY. FAST AND RELIABLE, IS GUARANTEED BANK PLC.",5
2021,it is very hard to login,3
2021,"App freezes whenever it feels like, unreliable in certain situation, especially when trying to solve an issue with your funds",2
2021,Like twice now I've been debited without making any transaction. I don't get debit alert till after 2 days and every month you remove money for debit and credit alert. It's not fair. Calling customercare and it's not coming through,1
2021,Good,5
2021,This app was good untill I just couldn't log in anymore.,2
2021,"Please kindly help me, i opened my Gtp last in December 2020...but now, i tried to login its just rolling the Gtb logo wothout any success of login in.... even after inserting my correct email and password. please what is the issue.",5
2021,"This is the most useless Bank app I have ever seen, maybe it's time to equally close my account. GTBank App is a huge disappointment.",1
2021,Nice app,5
2021,"The app works perfectly for me, but unlike other bank apps that I use, GTB mobile don't have a share button after transfer. Is necessary to share the Payment made to the person involved. Pls consider this in your next update.",4
2021,What's happening please? Why can't I log in to my mobile banking app for over 3days now.,1
2021,Quite helpful,5
2021,Nice one,5
2021,"Just sad, after signing up, I can't login... rubbish app",1
2021,I can't login with my fingerprint. It keeps telling me 'User ID cannot be empty',2
2021,I would not recommend this bank to anyone even my enemy I lost my money through the app and the bank refused liability and it wasn't small change bank at your own risk. I wish their was an option for no start 😡,1
2021,"Have been denying using this app since. Dunno why it's like that. After signing up, the message will be "" A MESSAGE HAS BEEN SENT TO UR MAIL KINDLY LOGIN WITH THE CREDENTIALS PROVIDED. PLEASE REMEMBER TO CHANGE PASSWORD AFTER LOGIN. GET STARTED WILL BE BELOW THIS MESSAGE. But no message will be sent to my email. And whenever I clicked on get started from the app, it will take me to where to login but don't know which password to use. The app is not working for me at all. Thanks",1
2021,Am really appreciate,5
2021,"My wife and I have been trying to add beneficiary to the app, we will get SMS and Email notification that a new beneficiary has been entered but it will not appear in the app.",4
2021,Good,5
2021,"The transaction history is buggy. Despite choosing a date range for your transaction history, it only shows the transaction within the last 30 days. Please fix this.",3
2021,I've not been able to open it,1
2021,Good,4
2021,Woow,5
2021,1. Fingerprint login not working. 2. Transaction history only showing recent transactions. 3. No feature to hide balance,1
2021,Great,5
2021,Am yet to be credited.... And am not happy about that,1
2021,Between the GT world and the GT bank app which is better,4
2021,"Dear CX Team , I called your contact centers for support twice with the promise of calling me back but no one has . After the update, I can't login. I can't do anything on the Banking App.",1
2021,Not very satisfied... there are glitches! It is not as seamless are the version I had before!,3
2021,"Please whenever I intend to login to GT Mobile App, it keeps giving me a message that my account has been blocked. Please help me to check if there's anything wrong with my account and look for a way to rectify it. Because I've been through a lot in upgrading it. And I can't stand a chance to travel back to the nearest GT Bank anymore. It's very very far. Please rectify the error message of my GT Mobile App that I'm getting. Because I didn't input a wrong password.",2
2021,Very good,5
2021,Good,5
2021,"Good app, but how will i put my bank details on it. Just want to download for my use",3
2021,Good day! Seems the update still has lots of bug as I cant login as well as confirm any transaction using fingerprint option. I hope this will be worked on in the next update.,2
2021,"Have tried to sign up but no way, i tried logging in but the damn app is threatening to block my account instead You had better fix this app setting ASAP",2
2021,Good,5
2021,Great financial app,5
2021,"I haven't experienced this app because I haven't been able to login ever since the last time I did, which was almost a year ago. Each time I click on ""forgot password"", the mail I get still omits my secret question and I'm asked to give the answer in the app. I don't even know the question. I've been stuck with this for so long",2
2021,"This app is just useless, I downloaded it but I couldn't get any access to sign up, if it had zero rating I'll give it a zero",1
2021,"Can't even register as a new user on this app, they can't even send an OTP to my mail, apparently useless I had to uninstall",1
2021,Great,5
2021,Fantastic,5
2021,Nice,4
2021,Good,5
2021,"I'ave not been able to register since i downloaded it,when i called the customer care,they told me to add email to my GT account...please is there no any other way.?..",3
2021,Someone pls enlighten me on the required type of password And why my Samsung 4.1 doesn't support it. Thanks,1
2021,Nice app,4
2021,Awesome,5
2021,improve the app to enable your comlite card number shows in the app,4
2021,I cant transfer money to other banks. The option to select which of my accounts to send money from isn't there.,1
2021,"Such a terribly made app, the error messages are most incorrectly mapped, sending airtime to another line is unnecessarily messed up, won't recommend.",1
2021,Excellent thanks,5
2021,Nice app,5
2021,Rumuobiakani,4
2021,The app have not been showing transaction history,3
2021,"Just downloaded this app now for use on another phone,and just discovered I need to get logged on for the 1st time with my token. I will put the token code when I get home and hope the app responds well and without itches. Have been a faithful user of this app for years and it hasn't disappointed. I Hope it won't start today.",3
2021,Cool 😎,4
2021,I just tried logging in to my account the cube rolls for a short time and stops and no error message whatsoever. THIS IS REALLY BAD,1
2021,They aren't giving me a profile and login,1
2021,I want to open an account using this app because your branch in my area are not offering the assistant i need,1
2021,"This update is rubbish. As soon as I updated, the ability to login into MY ACCOUNT was taken away.",1
2021,My favorite app and my choice bank.,5
2021,Ok,5
2021,Good,5
2021,Very good,5
2021,"ello, As regard your mobile app, the feature that gives the option to HIDE/VIEW account balance should be added to the next update. It is very important. I have this feature on my other bank apps and it's really cool. Again, one should be able to go back into months on the transaction history from the app, without having to go download statement every time to check previous transactions. Great app though, it works seamlessly👍",4
2021,Very effective with a good user friendly interface,5
2021,It's a good bank,5
2021,Good job,5
2021,I've been trying to get into the app for a while now and I've not been able to do so,2
2021,I don't know what is wrong with the app. I'm having problems with signing up for the app. I keep trying to enter my card pin but its telling me incorrect details and threatening to block me for entering my CORRECT card pin.,1
2021,Zero rating is the best way to describe how messed up the app has become. I would rather it wasn't updated.,1
2021,App asking for pin after login with the password. I couldn't do any transaction,3
2021,"I'm so disappointed in this app.after I signed up,tried to login but it keeps telling me my email is not valid. What a waste of time.",1
2021,"The application has been working fine before, but recently it's been having serious bugs. I'll try to log in but it won't. It's very frustrating",2
2021,This app does not allow it to be registered with PIN. The switch to Token/PIN under settings does not work at all. And it's so frustrating as I prefer PIN to Token. Please do something about it,3
2021,I make transfer and was debited . But the transfer wasn't successful neither was my money returned . Transaction history wasn't even loading . Am disappointed please help fix this,2
2021,Very coperating,5
2021,"I was having issues with a particular transfer but just using this app once on a go, Guy!!! It went through 😂😂😁😁",5
2021,Good,5
2021,Keeps on saying fill all input when trying to change temporary password so I can't access my account any more since after the update,1
2021,For the past 7 months now i have been blocked from this mobile app after series of complain to the customer care and alot of messages on the email nothing done to it i don't think this app is manage properly,1
2021,Good,5
2021,Lovely app,5
2021,Nice,4
2021,"Your email could not be verified... Please try again later, this is the response i get anytime i want to login",1
2021,This is the second time am downloading this app but you are not sending me the code to activate the app please what am I going to do it,3
2021,"An amazing app with all the tools a person will need for all forms of transactions, except that i can't generate/request for an account statement.",4
2021,Confirmed,5
2021,Its pretty good. Easy to use and good security,4
2021,Its awesome,4
2021,too many bugs,2
2021,it had been so helpful,3
2021,I need POS machine,1
2021,Good,1
2021,Good,5
2021,"After the update, I can't login. I can't do anything. I'm really disappointed with the so-called update. Clearly it's still full of bugs. I wish I could rate it with no star or half star. Edit. 11/01/2021 The fix was made, and the app works well. I just had to make sure that I set the record straight. But next time Gtb, please don't roll out an update during or close to the festive season.",4
2021,Not responding quickly,5
2021,So easy n nyc to use it..,4
2021,Only other countries are here Ghana is not in,1
2021,I enjoy using this app at all time with so much ease.,5
2021,This App is awesome...,5
2021,I have been using this app without any issues but I was surprised when my phone got bad and trying to install the app on my old phone that I have been using before after installing I was told my account has been blocked.,5
2021,It good,5
2021,"Great App anytime, anyday.",5
2021,I try transferring with the app... It shows successful and but doesn't send,1
2021,Happy,5
2021,I have been applying for salary advance but I was not granted,5
2021,"Don't know why I still have to go to the bank before I can operate your mobile app. Signing up has now turn to a big deal, after inserting the OTP and the card pin. Still getting a response of not yet profile please fix this as it is getting irritating",1
2021,I love Gtbank they provide the fastest mobile banking. i want to know how i can start making money with Gtbank,5
2021,It's okay but needs more improvements... Thanks,2
2021,Very very and very BAD,1
2021,Works perfectly well excepts for issuing statement. Work on the statement platform please,4
2021,To login is a big issue .. they claimed to have sent an otp which i never received . I don't recommend,1
2021,Fantastic. Everything you need for banking on the go.,5
2021,"Why do i find it difficult downloading the app since i lost my former phone, it makes one sick of the whole thing",1
2021,Perfect.....i love it,5
2021,I tried to log in my account but it keep login in anoda one,1
2021,The old app interface and display far better.,3
2021,Nice and reliable,5
2021,I can't sign up!,1
2021,Great Mobil Online Banking on the Go,5
2021,Love it. Easy to use and clean template,5
2021,"I cant register on it, it keep saying my account has been blocked. 2 whenever i wanted to log a complain on the app and when get to fill in my email the app will stop working",1
2021,Too bad app takes so long to login when it finally login transfer doesn't work...... This is the worst experience I have had since using banking apps.. The app is basically useless pls fix if not its to close my account then,1
2021,The application is cool when there is full coverage. Try it and be stress free like me,5
2021,Awesome,5
2021,Trashy Bank!,1
2021,For almost a week am trying to sign up but they are not sending my login details to my email. I don't know what's d problem,1
2021,Ever since is one of the best.,5
2021,App is force closing on android 11. Please make it compatible with android 11,1
2021,"Please I can't see my account statement, nor my account officer number. I have uninstalled and reinstalled still same issue... I even downloaded the Gtbank world app. Same thing. It so annoying. Please look into it. Thanks",1
2021,Excellent,5
2021,"The best among its peers! When other banking apps fail, which is quite often esp, GT app remains dependable.",5
2021,The app is okay,4
2021,This application should be able to hide balance in this manner: ******,3
2021,What is the difference between GTBank app and GTWorld app. I'm having difficulty choosing which one to download due to unknown features and services which either of the app can offer.,4
2021,Excellent,5
2021,Cool.,5
2021,"The frustrating part of this app is that, I can't complete my electricity bill payment in it.",3
2021,Very unreliable and internet unfriendly. I live outside the country and find it knotty to understand how it works,1
2021,Common!!! Several attempts to login not going through; this isn't funny GTBank. What the heck?,1
2021,Like it,3
2021,Can't login on my new device,1
2021,Good,5
2021,The App is presently not working. I have been trying effect payment no luck.....all day. Very frustrating,1
2021,This app is losing its value by the day. Logging in is a problem and making a transfer is even worse,1
2021,"Am.having a very bad experience with my play store, it alwas keeps loading and showing me pending for a long hours",1
2021,The app is good but I have a problem. I haven't had any reversal since 2 days when I recharged from the bank to my sim and I haven't been credited in my sim. Please help sort it out,2
2021,No more fingerprint log in fix this please,1
2021,"Worst app in mobile banking history, It just wasted my time. 👎🏽👎🏽",1
2021,"I have not been able to sign up. It keeps telling me ""user has not been profiled""",2
2021,Whats the update about??? I cant login to the app anymore,1
2021,"Bank na wack, app sef na wack.. I changed phones and I haven't been able to log in to my account ever since.. y'all keep telling me I'm imputing the wrong password whereas I'm pretty sure I'm putting in the right password...once I'm able to get my money out, I'm done with GTbank.🖕",1
2021,This app is frustrating to use I can't believe it after entering.y details 3 times I can't still sign up it keep on telling me invalid credentials,1
2021,"Hello, I have been trying to purchase unit for my PHED prepaid meter. I always get an error message whenever I input the amount to be bought. Please kindly resolve. It worked seamlessly before now.",3
2021,"GTB u always disappoint me at d dead time of me using my money, for me to transfer with *737# it is requesting for my token no we I don't have token for me to activate my mobile app it is compulsory to get atm, to get atm is problem cos very few of ur branches is opened n d few dat is opened is always filled to d brim. U people should open all ur branches for accessibility please.",1
2021,"Got a new device but the app doesn't want to open open in the device. Keeps showing ""GTBank has stopped"". It's really frustrating.",1
2021,Awesome,5
2021,"This app is one hell of a mess, I can 't even sign up, what's happening?",1
2021,Edit: liquidate loans through GTWorld. Love this app. Fast app. But please provide a way for someone to liquidate a quick credit loan. Thanks.,4
2021,"Why is the app displaying ""Internal processing error"" whenever I try to log in? Please fix",1
2021,Nice,5
2021,If I can't access those saved account numbers. But when I do I will certainly testify about my experience. Thank you.,3
2021,Very helpful,4
2021,Perfect,5
2020,I dont like wonna bank again oo,1
2020,Good,5
2020,"Great interface. Good functionality. Edit: I'm dropping one star, because one can't search for banks when making transfer which is a serious drawback. You have to scroll all thru the list. The developers should look into it. Also Ads are also becoming annoying.",4
2020,After the log in complaint you did well to fix things.... Kudos,5
2020,"Dont understand what is going on, Been trying to change from token to pin and it not working, so frustrating",1
2020,Very interesting and I'm loving it,5
2020,I have been having a frustrating experience trying to log in all to no avail for hours. Tried calling customer care for assistance and was kept waiting for God knows how long till I ended the call as no help was forthcoming from their end. Please how can I log back into my account asap? It has been a smooth sail till today.,1
2020,I cannot sign into my gtbank app this is annoying,1
2020,Wonderful,4
2020,Best in town,4
2020,Nice,5
2020,"Not possible to use multiple accounts, The app doesn't open anymore 😕",3
2020,Useful app.,4
2020,Putting in more efforts will boost the chances of getting a 5 star from me,1
2020,Fantastic,5
2020,Good,4
2020,Wow,5
2020,Good,5
2020,Great app,5
2020,"Dear Mr. Adeyemi, I've usually had a great experience using this app to access my account without issues, however, for the last 5 days its not been possible. The app was uninstalled and reinstalled moments ago still no access. Your prompt assistance would be greatly appreciated to resolve this.",1
2020,Nice,5
2020,"I have been using this app for years without any issue. But I try using it after I lost my phone, but could not authorize my new phone. Telling me that my transaction pin is incorrect, which I am very sure it is correct and now I have 1 last attempt. Please I fix this",1
2020,Zero rating could have been better; the update is a big mess. One of its many problems: I CAN'T SIGN UP!,1
2020,I can't sign up for mwallet. And I don't know why,1
2020,What's the difference between this and GTWorld app. I was looking for the GTBank app and I came across GTWorld first and installed. I was suprised to later find this.Should I be concerned about the security of my account ? Are both apps from GTBank? If so why the duplication?,4
2020,Great,5
2020,I tried to login but it keeps saying my Account is Blocked after updating it as requested. What might be the issue?,1
2020,"Worst mobile banking app I have ever used. I wasnt even able to retrive my lost password. For months now I keep trying, all I get is 'UNABLE TO SEND SECRET QUESTION AT THE MOMENT,PLEASE TRY AGAIN'..",1
2020,"Satisfactory, the experience with the applucation is marvelous",5
2020,It's always slow or hangging,2
2020,Good,5
2020,Makes payment easier,5
2020,useless app... keeps saying user has not been profiled after inputing my details and OTP,1
2020,Good,5
2020,I had difficulty logging in to my account and unable to complete transfers. Please fix.,2
2020,Omo I just tire for this people all their services are bad including the app I've not been able to make a transfer for 2 days now I cant login into the app at all,1
2020,"I have been trying to login into my account for the past 5hours but all my effort was fiasco,could you please do something about it.Thanks",5
2020,Can't login,5
2020,After the this update. I can't even login to my account. It's frustrating,3
2020,"Same old version of the app ...looking a bit static user - friendly experience.. Can't even log in to my account ....Kindly, fix !",3
2020,Cant login anymore after the recent update - Make money. I updated cos i thought it was a new design 😞😣. Disappointing,1
2020,I have been a frequent user of this app and haven't had too many problems up until now. I have tried to log in to my account from 2 different devices and the cube on the interface just rolls around a few times and does nothing. It's Christmas and I need to make a payment before offices close but the app has been a disappointment. Please fix this asap,2
2020,I cant log in after the update using finger print and i've forgotten my password,3
2020,I have not been able to login into my app when I upgraded.,3
2020,"I can not login. Also if I do, the app slowly processes any action..like snipe, menu click.. etc",2
2020,"Few Days after updating my App,. I can't Access it again 😭😭",1
2020,"This bank is getting very frustrating, your contact support line is also telling me not available. You suck!!",1
2020,"Don't know what happened. I couldn't login on my account, so I decided to updated the app thinking it will rectify the error but after udpating the app it doesn't change any thing. Pls help me out.",2
2020,The last update has several bugs,1
2020,Sometimes I find it difficult to login to the app. I've been in situations where I have wasted a lot of time just to login to the app and make payment. In some cases the people lose patience.,1
2020,"It was working fine until decided to update the app , now I'm left frustrated ... Nothing is functioning.",1
2020,I am unable to log in anymore into my mobile banking after the upgrade. What's happening?,2
2020,"Is it just me or this app really sucks? It takes hours before I am able to log in. On getting into the app, features like 'transfer to Gtb' fail to load. And this is not a network error cos other apps and websites load in a giffy. Then there's the 'make money with Gtb' flash message. Please it is really frustrating and making for a bad user experience. Kindly remove it.",1
2020,The last update is BS👎🏽,2
2020,I have been enjoying this app until i updated and couldn't log in. I am frustrated,3
2020,Unable to login after installing latest update,1
2020,This new app is not working properly. I can't log in into my account and I need to send money to my family. Pls what's going on?,1
2020,very very easy to use and very fast,5
2020,"Just updated the app, but can't log in.",3
2020,I can no longer log into my account. It's really annoying,1
2020,Not opening no matter how much I try,3
2020,Excellent,5
2020,Very good and easy to access,4
2020,"It's a sham. I can't access my account, and that is frustrating when you need to carry out urgent transactions.",1
2020,"I can't login to my account anymore, please fix",1
2020,What is going on? I can't login the app anymore. I put my finger print even tried my password nothing is working....please fix it fast,1
2020,"After new update, I've barely been able to login in to my account. It rarely works. I try and try to no avail. I can't even roll back to the previous version. This is piss poor service. Please fix this",1
2020,Good,3
2020,The app didnt accept my sign up for almost a month now,2
2020,Excellent,2
2020,Best App,5
2020,One of the best mobile banking apps. Everything made easy.,4
2020,Thanks for it,5
2020,"I recently updated the app and I've not been able to access my accout.. Anytime I input my login details, it returns to the login page without giving me an access to my account...",1
2020,Awesome,5
2020,"I have been requested to update but till now no update was found, and loan request no access for quick loan all were blank unable to request. Please,send the update ontime.",5
2020,Can I open an account with the app,3
2020,Doesn't take me to the next page when it say I have a temporary password,1
2020,Nice,5
2020,Best Bank In Nigeria,5
2020,Very nice app easy to use,5
2020,Keep telling me that my Email address is invalid.,1
2020,"I don't know what is wrong i can't buy airtime or send for someone airtime with the app, please what's wrong",2
2020,"Old user interface. Poor user experience. With the new update, having the 'make money's feature, I cannot login my account. Please fix.",2
2020,Ordinarily a Very efficient and seamless app.. But I can't seem to log-in after the recent update.,2
2020,"I can't log into my banking app for sometime now, are you having issues with it, because I can't getting access to my money from here",1
2020,After download it will mot even move to the next step. Your services are so poor now.,1
2020,Excellent,5
2020,The app is kinda good,4
2020,Exceptional,5
2020,The app is so frustrating why is always telling me null on any transaction I want to do what help can render please,1
2020,Great,5
2020,I just downloaded this app now but my fear is that is this an authentic and trustable application from the guarantee trust bank?,2
2020,Good,5
2020,"After the latest update, some functionality on the app aren't working. Finger print isn't working and the newly introduced LOAN feature isn't working either because you can't input figures in a space that figures aren supposed to be inputted. Hopefully you'll look into this and fix it asap.",3
2020,Their fingerprint auth is the worst. doesnt even work. Ugly UI too,4
2020,Very poor,5
2020,"I was in a middle of a transaction and I kept getting flash messages that the Gtb app has an updated version. I stopped my transaction to get the updated version but I see none. Can u help me explain this, pls?",5
2020,Awesome,5
2020,MY NUMBER ONE BANKING HOUSE! RELIABLE! STURDID! INTERNATIONALLY RENOWNED AND DEPENDABLE!,5
2020,Easy UI,5
2020,"I cannot even open an account pls do not download this app it is a waste of money,time and energy",1
2020,Good,5
2020,Great,4
2020,Smooth transactions and prompt support response,5
2020,Don't try to update it's very bad app,1
2020,Enjoying the app as it has made transaction easy for me,5
2020,Thank you,5
2020,Easy to use and realtime delivery!,5
2020,Excellent,5
2020,Gtb bank mobile app is nice and instant in payment.,5
2020,I have always enjoyed using this app. Gives me no problem. Well done GTB,5
2020,Good,5
2020,Working fine,4
2020,Good,4
2020,Fantastic application so far. 🙏,5
2020,Very easy to navigate,5
2020,good job,5
2020,Can't transfer to other banks,1
2020,Great App,4
2020,I can't sign up. Am in ghana and I don't know if this doesn't work for us here,1
2020,A very reliable mobile banking app. You can almost do anything with your account online with absolute security.,5
2020,G t bank,5
2020,"Great app! But the pop up asking for update to a new version should include the update option, so update can be done straight up.✌",4
2020,This app is one of it's kind,5
2020,"We should be able to download each transfer receipt later on, not just only after the transaction. There's no way to download it again. Still no place to download receipts even after updates",2
2020,Gtbank stop removing N50 stamp charge from my acct everyday oo. What's the meaning of this now. Every transfer made to my account y'all deduct N50,1
2020,My transaction history are not always complete..it doesn't show for previous days.. even after setting range,2
2020,Awesome,5
2020,Fantastic,5
2020,Very Nice and User friendly App. I am really enjoying this App.,5
2020,I'm having issues with my secret question and answer I've reset it over three times and had to wait for different three hours but still when I try it on my internet banking it's saying Response invalid,2
2020,smooth interface for d functions enabled. There is a big and conspicuous absence of a link to make payback before due date.,5
2020,Excellent app to use,5
2020,Wonderful app,5
2020,I've not been able to pay utility bill. (Ibedc) I don't know if it's ibedc problem or gtbank,4
2020,Lovely app easy 👌 use,5
2020,Very good app,5
2020,Very good and reliable app.. I give you the rating abeg,5
2020,Nice app GTBANK 👍,5
2020,Splendid,5
2020,Perfect and fast,5
2020,Love it its very fast in transfer and a lot of work too me,4
2020,"I had an unauthorized use of my account since September 26, 2020. I've sent a mail, filled thr form and submitted, even went to your bank in Kubwa (Abuja). Yet my money is not returned. I wonder what im still doing with your bank if all my efforts to get my money back proved abortive 😢",1
2020,So good and fine,5
2020,Why can't I request for a new card with the app. The place to select a card is just blank. Please fix it for a 5 star rating.,3
2020,"This is the worst and most frustrating app, I have ever used. Each time I tried to purchase electricity token, it tells me alert null. Whatever that means. It's so frustrating and annoying.",1
2020,very good app,5
2020,Excellent,5
2020,Yet to download it so ignore my ratings. However what's the difference between this and the GTWorld app??...I observed the latter is bigger in terms of download size.,2
2020,"App works better now, consider attaching biometric login on next update",5
2020,Better,5
2020,GOOD,5
2020,Please how do I login or register the app with my Account from Ghana?,2
2020,I can't sign up,1
2020,"This app has been so useful, it handles all my transactions without delay ,even provides receipt in pdf format.i think it's the best",5
2020,My bank my bank. It's good as good can be,4
2020,"I haven't been able to sign in with my fingerprint since the update before this last one, thought it'll be fixed, but no, problem is still there.",3
2020,Awesome 🌟,5
2020,"Got some issues earlier but has veen resolved, this app is cool, you can try it also",4
2020,"Since i bought another new phone ...this moile app is no more working on my new device i try so many way ...forget my passward till now is not allowing me to do anything on my new phone...what can i do now...i need urgent to this problem..i trust this bank than what kind of mess iDon’t use hurtful words on anyone. Don’t mock someone for whatever it is they may be going through. If it’s something you haven’t experienced & endured, you shouldn’t pass judgement. found myself pls..guys do something",1
2020,My better bankçcccçc,5
2020,Nice,5
2020,Good,5
2020,I like,5
2020,Ok,5
2020,Perfect,5
2020,Worst bank ever,2
2020,I m find it difficult to make use of the app,1
2020,"Have been trying to use this useless app and the gt world app to transfer money or pay cable TV bills all through this weekend to no avail. Even tried your internet banking outside of the app platform... nothing. That's frustrating, annoying and downright considerate as no communication was provided for any glitches. Fix asap!!!",1
2020,So lovely and easy to use,5
2020,Gtbank is Very good indeed to banking with,5
2020,"I was been asked to change my temporarily password, after inserting my new password and confirm... I will be notify that wrong password.",1
2020,FAIR MONEY IS BETTER THAN SOME BANKS WHO CAN'T EVEN GIVE THEIR LOYAL CUSTOMERS A PAYDAY LOAN. UP FAIR MONEY,5
2020,The app is very great in terms of operating cos i have been using the app for more than 3 months without facing any problem.,4
2020,This app deserve my 5 star rating. I love you guys.,5
2020,Good even pls i what to send money to my husband acc imistakly load it in my eirtel number pls help me to return the money becuse my husband ned the money now pls pls pls,5
2020,"Frustrating app.. your app is nonsense.. I tried to login with my details but said my access was restricted and ask me to click on forgot password to reset my password I did that but it still ask me security answer without providing the security question so I can remember the answer. I tried to reset the security question/answer but it said it has been sent to my email but when I check my mail I saw the message "" you security answer is "" no answer nothing at all only that quoted message. Resolve",2
2020,I have been trying to register on this app for months now. No code to start up d whole thing was just stagnant.,1
2020,Successful,5
2020,Nice app which gives me exactly what I desire,4
2020,Good,5
2020,I have a problem with account transfer from sks to normal savings account...please help look into it,1
2020,"Honestly, sometimes, the app just does whatever it wants, which is very inconvenient seeing as it's a FINANCIAL app. Lately, I can no longer pay for electricity using the app, and I cannot check past transactions older than 1 or 2 days.",2
2020,The only thing it can do is just to make transfer i cant pay bills not even top up my betting games app,1
2020,Stupid stupid app!!! Run a mobile banking service when you're ready not because every other bank is doing it.,1
2020,It not working. Have been trying to Sign up with my Account Number but no way. I don't just understand you people. I don't want to give any star cause you don't deserve it but this comment will not be allowed without giving any star,1
2020,Excellent app for easy and online banking,5
2020,This app is highly reliable and effective.,5
2020,Good,5
2020,Good,5
2020,I can't find my BVN on the app and it's annoying,1
2020,I have been trying to register on the app for over 2 days now... No email sent to me. I have done it a lot of times... Still nothing. Poor poor service for a bank I hold so high. Went online for help.. And was directed back to the app,2
2020,The best banking app,5
2020,Very good app for transfer,5
2020,I want to recive email alart,5
2020,Why does the app keep keep twitching??,3
2020,It furstrating I deleted many time otp over and many time still can't use this app,1
2020,Is good for banking,3
2020,Excellent 👌 keep it up 😉,5
2020,Superb,5
2020,One of the best online shopping App,4
2020,So good,5
2020,"Nice app, I didn't give it a five start because there's isn't a place for notification settings, I want to turn off my email notification but I can't except I enter the bank.",4
2020,Reliable,5
2020,Nasty bank without an iota of customer service,1
2020,Stupid app not as good as the bank it's self I think you should sue those developers 😠😠😡. Just not working I can't even sign up self 😒 nonsense 😔 I hate this app.,1
2020,Qucky credit not work amount kip changing and not stable.apply for quick credit no disbursement since 3days now.some thing is wrong with dis app,1
2020,I get null when entering transaction pin why,3
2020,Best,5
2020,yes of cause have been doing that because my favourte Bank is GTbank.,5
2020,"Bad experience The app does not pay bills again, what's going on with the app .",2
2020,"I downloaded the app and I visited a branch to register my online banking.Please help out,I cannot register.Its saying account has not been profiled and wrong NUBAN . PLEASE help out",2
2020,Cool,5
2020,Why am i having problem to download the app? Can't download the app.,1
2020,"I have been trying to buy electricity token with this app, it is not going through. It says ""null""",2
2020,"I got my account manager from the app and i sent her a message via email twice to help me stop SMS alert but instead of her helping me out, she blocked me from sending her email again. What a wonderful world we live in.",1
2020,Great,4
2020,Easy access to account and convenient,5
2020,I couldn't reach the sọ called account officer I found on the app.,3
2020,I can't log in to my account anymore please kindly help me out,1
2020,I have been enjoying the app untill today. Am unable to login again. So bad!,2
2020,"Its been difficult to log in on my GT mobile app now, I wonder what the issue may be. Though I used it earlier today but afterwards I've been trying and its not going through. Pls fix this.",2
2020,Quite useless because i can't even login,1
2020,I am having issues with this bank's - GTB app! I can't withdraw from my account at the moment which makes it very frustrating! I think somebody in the bank is listening.,1
2020,"GTB I'm not giving you any star useless bank very useless now tell me why will you restrict my account for what reason on top my money again and the worst part of it all is that I'm not in the country at the moment since the past years I have been banking with you, you did not restrict my account nah Ogun go kill una I'm coming to close the account anytime I comes back to Nigeria very useless bank poor banking system.. I'm pissed off at the moment how do you people expect me to survive here.",1
2020,"How do u guys use this app, very frustrating... I cant complete my pin",1
2020,"There seems to be a steady glitch going on on the app and I keep getting mobile banking device change email and i just registered today. I can't seem to transfer funds to third party either, pop up message keeps showing incorrect pin and I have changed pin countless times now just to ensure It wasn't from my end. Could you look into this. Thanks",3
2020,"I have no issues with the app but the bank its self is a completely irresponsible bank. Since COVID 19 started..the bank leaves its customers standing in the sun for hours and no chairs in the banking all. In Bidija, we have to wait for IBEDEC to restore power before we can be attended to. No generator and yet only 2 branches are opened in a week",1
2020,"My card is stolen and I wish to block the card. I no longer have the card and the mobile phone associated with the account. I have no token. Its been 2 weeks now. Still unable to block card or contact the account manager associated with my account . Contacting via email is being returned by post master. To block a stolen card, the the long number of the card is required. How ironic ? PS I'm based in the UK and I'm so frustrated with this situation.",1
2020,Wonderful,5
2020,"The service was great, thanks to gt bank. Please on a serious note the gtbank management should try and hide the account balance on the app dash board like other banks, to enable the user to make transactions in public. Thanks Mr Samuel.",5
2020,Stressful,1
2020,I can't login it keeps telling me user Id can't be empty,1
2020,Quite frustrating. Entering the requested details yet it keeps showing 'user not profiled.',1
2020,I will say keep up the good work,5
2020,Please rebuild this app.. Old UI and not easy to use for first timer,2
2020,This app keeps closing automatically on my android version 10 immediately after opening,1
2020,"Showing me ""login failed...try again later""",3
2020,I don't really know how to login my details It say I did not register with Gmail 😧😧,1
2020,Bad app just downloaded this app and i cant signuo,1
2020,Exceptional,5
2020,"I can't log in, useless app😠",1
2020,"Kind of pointless if I can't even sign in. I try to, but it says I haven't been profiled. The app is just so frustrating cause I've tried this multiple times and it still doesn't work.",1
2020,"Best mobile app! But recently if am about to make a payment the word ""null"" keep popping out",5
2020,Best internet banking ever,5
2020,"I recently installed the app, first trying to login with my email was an issue, secondly after successful login with the numbers sent to my mail I tried filling the required space and a message was sent containing the opt, I tried confirming opt the app keeps telling me its invalid. What could be the cause? I'm very sure I imputed the correct number.",1
2020,Your call centre is useless i have been trying to update my phone number to my bvn which initially wasnt my fault but it was because of your incompetent staff you omit to add my number to my bvn page and i ve called uoload online call but all to no avail.. i will soon close down all my banks and go and open better banks and as well ask all my people never to get involved with ur useless bank who didnt car3 about customer survival.. ive loose most of what i applied for that has to do with bvn,5
2020,Excellent,5
2020,Excellent experience,5
2020,Very good and,5
2020,"Not a cool app, keep saying pin is not correct when it's correct.",1
2020,"really really bad, so someone cannot use the app if they don't have ATM card... too bad",5
2020,Good,5
2020,Ppoor,5
2020,"Too many ad, can't login without ad",4
2020,I havent used the app yet bacause i cant sign up without an atm card. Please i'd like for something to be done about this,2
2020,The best,5
2020,"Waste of time app, Bad app, GTB now becoming worse everyday",1
2020,I can't login my account 💔💔,2
2020,Signing up is a issue it's saying I have invalid user details but they are valid,2
2020,The app is friendly and enjoyable,5
2020,"This app is useless 100% i downloaded it for my mum and trying to register her account details with the sent otp to verify, which all procedure was done as it required. Unfortunately it showing account card was not registered. So useless.",1
2020,Perfect,3
2020,The app is great and easy to use but please I think the developer should add a feature that enables one to hide there account balance and also make the transaction receipt sharp and not blurry.. thanks,4
2020,Lovely app to transact with,5
2020,Cool,5
2020,"Can't transfer funds, asked for token",1
2020,"This APP is fantastic interms of performance but i look forward to seeing a situation whereby gtb customers will have opportunity to buy something thru the app such as mobile phone, laptop and other useful gadgets and be paying gradually based on what individual qualify just like the way we take loan and pay according to the speciation,thanks kudos",4
2020,Fantastic!,5
2020,I cannot use the fingerprint login and transfer option and it's annoying. It was working at first and then I don't know what happened but option is not available anymore although it's checked in the settings. Using Samsung S9+,3
2020,I have not be able to see my history or transactions through the app wat is wrong,1
2020,Nice app,5
2020,Superb,5
2020,"Finding it hars to create an account, meanwhile i have all the necessary details to. they're telling me i haven't provided my email adress to the bank, which i most definitely did. It's really frustrating",1
2020,"Great, easy to use",5
2020,Fantastic,5
2020,Best mobile banking app so far. I love it,5
2020,Better,5
2020,"I cannot reprint the receipt of a transaction which is rather frustrating. However, I enjoy every bit of the app except also that if the phone network is not good, the app won't budge.",4
2020,I love it,5
2020,"Just downloaded the app and filled in all my details, i choose pin as my transaction code but and reaching to the place to fill in my card pin and continue... The are still telling me to fill in my card pin, why",1
2020,Good,5
2020,Lovely,5
2020,I couldn't view my transaction history,2
2020,Good,5
2020,"Lovely App,.UI is perfect",4
2020,Good,4
2020,Love it,5
2020,Cool,5
2020,User friendly app,5
2020,Best bank app,5
2020,I have been trying to sign in a and it's not working It's not even showing where I can sign in It just shows login,1
2020,Seamless,5
2020,"Improve more on, not easy to download",3
2020,Can't apply for atm card through the app. So what then is the point of the app if it's not to make things easier,2
2020,Good,3
2020,"Very nice app, but the only issue i'm having is memorizing the id numbers, its too long.. Is there no alternative?",5
2020,The Complaints drop down menu does not submit and continue on to the next action. I cannot submit my complaints basically.,3
2020,"For over a week now, I can't login to my account through this app.. I tried several times and my account was blocked.. This app is trash",1
2020,"This app is really frustrating me I can't sign up, a new customer",1
2020,Occg😭😠50!!-⅞,5
2020,Good,5
2020,Fast and perfect,5
2020,I've been trying to open the app but I can't whenever I tried to register my details it keeps showing error occurred I don't know why it has to be fixed,1
2020,Don't know yet am new in it,3
2020,"Useless app,can't you learn from other banks how to launch app that make sense",1
2020,Fast transaction,5
2020,"The app is not responding, very frustrating downloading.",1
2020,I want to open account,5
2020,After downloading I tried to activate but no way,5
2020,"Wetin b all dis rubbish,d app no open now,nonsense app",1
2020,"I keep getting email not attached to any account. The problem was fixed when I came to the bank, now it's on repeat again. Please fix this issue",2
2020,Good,5
2020,Awesome.,4
2020,Excellent,5
2020,"Best app for my likeness, very fast and secured",5
2020,Good,5
2020,"Very poor customer service not keeping promises , imagine withholding my transaction error fund for more than promised time poor service delivery",1
2020,Ok.,5
2020,I cant get throuhg with the login and its saying i have one more attemt and my account will be blocked.,1
2020,Great,5
2020,Super cool,5
2020,Am very much enjoyed this your bank,5
2020,Its just showing me logo. Been waiting for forever for the login page😞😞,1
2020,Satisfied. No complaints. Will make it 5 🌟 🌟 🌟 🌟🌟 when I become a millionaire.,4
2020,"I just downloaded the app today but i notice token that i used once does not work again if i want to make transaction, does that means i will have to be sending message to get a new token anytime i want to do any transaction with the App?????",1
2020,This app is really frustrating. I signed up and now I'm trying to log in but it is mission impossible. Telling me the login credentials are not correct. I signed up like 4 times. And now it is login failed try again later. Frustrating much😑,1
2020,how do I enroll myself because it's saying user not enrolled,1
2020,"The OTP bit of the registration never work, after entering the password emailed it just wouldn't move an inch. I dont get the hang of it at all.",2
2020,Nice,5
2020,"Wow,it made my banking transactions easiest and fastest god bless you GTB ,alh ibro loves you",5
2020,Awesome,4
2020,For quite long now I've not been able to signup. I tried calling the customer care line last week but to no avail because call wasn't answered. I entered correct details but it kept rejecting my details. What do i do?,1
2020,"It's good and perfect ,, thank gtb",5
2020,The app is not showing fully to enable registration in Android box. Firstbank and Zenith bank mobile apps are working smoothly in my Android box with OS 9.0,2
2020,Nice,5
2020,Good,5
2020,"This app is very poor, history only pops up whenever its in a good mood and I can't even Do a screenshot as evidence to whoever I send money to other bank apps do better than you!!!! So frustrating and annoying!!!!!",1
2020,Can someone tell me why i can't download this app been on it for hours and it's not downloading,1
2020,These app is cool,5
2020,Great,5
2020,I can't sign up... After inputting every requirement I was told user has not been profiled.. remaining 5 attempts,1
2020,"I was trying to apply for a grant on my phone when I type in my bvn the said that my bvn does not match with my name, please help.",3
2020,Why can't one's bvn be displayed under the account number on the app? It's quite annoying having to go check the bvn on your website when I have the app already😫,4
2020,"Ever since I've been downloading this app, It has never worked. I keep getting ""login failed. Try again later"" Even after calling the customer care for new login details (which I did again today). Please I need help on this.",1
2020,Very good,4
2020,Gt bank,4
2020,It would be better if the app would give credit and debit alert notifications outside the app.,3
2020,"This is very nice,but takes a lot of time to load",1
2020,I dont see my mobile wallet balance why !!!,2
2020,Why is it that the registration issue is not yet solved or are u trying to tell us we don't know our correct details. I have even written to the mail but no response. And i urgently need to make transfer,1
2020,Great though sometimes disturbing because each time I want to use my account it's not easy to access,4
2020,Great,5
2020,Login with fingerprint now disappeared from login page.,1
2020,"Recently, I discovered that the app would not allow me transfer to GTBANK. But, I can transfer to other bank successfully. Please can someone help me fix this problem.",1
2020,Okay now,4
2020,My Fx Account sudenly disappeared under transfer option when i wanted to use it to transfer to a friend. What a bad app or is it my account thats not eligible for Fx transfer again let me know so i can run from yoir bank asap.,1
2020,Best mobile banking app in Nigeria,5
2020,"Downloaded the app on my phone but having issues signing up. Always get ""enter the correct details""......",1
2020,Great,4
2020,Great,5
2020,Good app I guess👏,4
2020,"This app keeps saying my OTP is invalid, when I inputted the exact same numbers sent to my message...now I have 3 attempts or else my account will be blocked so it threatens..., Pls something should be done concerning this.",2
2020,GTBank go on... Keep it improving!!,5
2020,Nice app,5
2020,Experience in public health. PHA in public health. MoHS,5
2020,Cool,5
2020,I cant sign into this app,2
2020,I rate after using for sometime,2
2020,Good,5
2020,Still better,5
2020,Wow Fantastic Bank Application i have ever seen in my life,5
2020,Good application,5
2020,"I downloaded the app, entered my Account Number to sign up, but i always get an "" invalid Account number input 10 digit account number error"" even after criss cheking and mafe sure it was correct so many times",1
2020,Hassan. Liman,4
2020,"I've been trying to sign up to the app,it keep telling me that I'm entering incorrect details whereas all the details I'm entering is correct.",1
2020,Excellent,5
2020,"Have not been able to log in, can't do any transactions,i understand gtbank",2
2020,This is very helpful 👌👍,5
2020,Am finding it difficult to use it is always in correct user Id or in correct password.,1
2020,I realy like it,5
2020,S Good,5
2020,Satisfactory,5
2020,Beautiful,5
2020,I like the improvements made,5
2020,Good,5
2020,So bad... I can't see my Transaction record anymore. And no real complaint link,1
2020,Okay,3
2020,This app is not helping at all!okay having issue with my transaction !u guys advice me to use the mobile banking! Now is not working at all.being trying it I not understand una all,5
2020,Good and the best,5
2020,Gud,5
2020,Excellent,5
2020,GT app is guaranteed 24/7,5
2020,I don't understand book balance what book balance please allow me to withdraw my money I can't even find my transaction history that is very very bad of you people in fact I'm changing my bank,1
2020,Pretty easy to use!,5
2020,I feel if I download it I will be able to get more money on this bank.Idon't want to take a video.,5
2020,I've been trying to sign in keeps telling me my account has been blocked,1
2020,Perfect for remote online and secure banking.,5
2020,Exellent,5
2020,Excellent,5
2020,Good,5
2020,This is an application that i have been eagerly to have since all these while.,5
2020,Stop public review,1
2020,Very good,4
2020,Awesome app,5
2020,Good,5
2020,"This app is frustrating, i want to buy airtime nd i mistakely press wrong pin nd dey blocked it.",1
2020,Not good,1
2020,"Business on the go, very interactive app",4
2020,"I am sorry about the first review, It's not me, I guess my son was playing with my phone and he wrote that. Your app is fantabulous, it has made my banking life fun. So easy to understand and use. Keep up the great work.",5
2020,An Excellent,5
2020,"I was able to install the app successfully but clicking on the pin option was not responding and am not using token,I have deleted and re installed the app many times but same problem.",3
2020,"Pls I tried signing in and it keeps saying my account had been blocked,pls how do I go about it",1
2020,"It would really be nice, if you do a video detailing how to use the app and explain each button/query field. Despite being a tech person, I was really confused & frustrated trying to figure my way around this app. Remember this app is not for you but for your customers. It makes no sense making an app, people can't intuitively use - a ""question mark/help"" button beside each button/query field would really help. THIS APP NEEDS IMPROVEMENT",3
2020,V.good,5
2020,Nic,5
2020,The app is good but i have problem loggin in what is the site gtbank site to changecmy email,2
2020,Excellent,5
2020,Excellent app all the time.,5
2020,Rubbish bank Mtchwwwe,1
2020,Very reliable and easy to use.,5
2020,The app is very good so far and excellent service i have been enjoying it since I downloaded it.. But the only issue is that the loan area isn't working at all unlike the other banks i use If you know you can't give loan to your customers please remove it from the app so that we would know.. But i love the app Thanks,5
2020,The app is telling me my account has been blocked,1
2020,Nice one,5
2020,"To me, gtb is the most inovative, costumer friendly bank in Nigeria, and that is relative of the app.",5
2020,I adore this app.. Makes banking very easy.,5
2020,Cool,5
2020,How can i sign up my mobile app without a ATM card please help,3
2020,I have enjoyed the service so far I haven't had any issue really since I installed the app....keep up the good work,4
2020,"How can I login without a card pin,I dont have an atm card",1
2020,"Simple and very useful, although they need to upgrade their customer care service with updated information, most of them don't even know what's happening in the bank thus giving us wrong advise",4
2020,"Well, it's okay... I love it",4
2020,"Cool app. Not had any issues with it. I wana know tho, whats the difference between this app and GTWorld? Thanks",5
2020,"Good and convient to use, no network issues. I love you all at GTB",5
2020,Good for Transactions,5
2020,Nice,5
2020,The app is very nice and easy to used thank,4
2020,Can't sign in And just like that my account is blocked Worst app ever,1
2020,I love GTB bank to save money and make money,4
2020,"When I register a beneficiary, it doesn't come up on the transfer list when I want to transfer...",5
2020,Ok,1
2020,"Gtbank na baba oh chai! This app dey make my life dey easy when I dey manage my money. The app dey allow you transfer money to anyone you want, you even fit do many many things on top am like pay for TV sub, top up ur phone and buy data pay una pikin skool fees infact you even fit request some document from am without going to the bank. Even the one way dey obodo yinbo self fit use am do many things. Infact na una be the oga patata of dem all for Naija bank.",5
2020,Fabulous,5
2020,Imagine when I tried to login it's telling me that I have inputted wrong user id and password and it's tells me that after another 4 attempts it's gonna block my account and i retried it and it's still giving me the same answer... Why!!😒😫 I don't expect this from Gtb bank na and also....And I notice that Ur Ussd code is not really working for glo and 9mobile users......Pls help..I tried loading card but I waited for almost a day....waiting for answer...and still did not answer pls fix this,1
2020,This is the most useless app ever. The most frustrating one too.,1
2020,Everything is good,5
2020,Find it difficult to log in,1
2020,The app is frustrating gosh who the hell contruct this app,5
2020,Satisfactory,5
2020,Try to give us transaction receipt or summary to serve as evidence of payment. Is not enough to see transaction successful without having the summary of the transaction. EDIT: The transaction receipt feature has long been implemented. I just remembered to edit my post. I hereby give the app 5 star.,5
2020,Great experience,5
2020,Is good for making transfer.,4
2020,Cool,5
2020,The best bank app I have used,5
2020,Great,4
2020,This is useless I think I should stop banking with you because I m tired,1
2020,It's work perfectly...,5
2020,Good,5
2020,"I have been unable to log in for three days. I thought it was just a network issue at first, but it's getting tiring and I have updated the app.",3
2020,Very good,4
2020,Great one,5
2020,Great app for connecting to my bank faster,5
2020,You be Baba,5
2020,It's reslly good,5
2020,Perfect,5
2020,The recovery process for password is rubbish and the app is misbehaving. I was using fingerprint to log in but now I can't to access my account,1
2020,This bank is starting to piss me off. Been trying to transfer funds and it keeps saying my account has a restriction on it. I've been to the bank three times and I was told it would work perfectly before the close if the day. The day has closed over and over and still I can't transfer funds... What the f*** is wrong with gtbank,1
2020,Nice App and very easy to use. And got all my notifications,3
2020,There is no transactions details,3
2020,"I can't find my country, Ghana",2
2020,Nice,5
2020,One of the more well thought out banking apps.,5
2020,I want to know why the app is not available for use in Ghana,3
2020,By NY. My. U can h you. I have.,4
2020,The apps is fraustrating which one is TOKEN,5
2020,Good bank,1
2020,Its great honestly but i wish there was a way to hide the account balance... It is always showing and its not good... Also the history takes time to load and is inaccurate most times... Try to fix these and get 5 stars from me,4
2020,"Wow!!! Downloaded the app on my phone but having issues signing up. Always get the ""enter correct details""... Just decided to go through the reviews and I'm just shocked at people's experiences. Didn't expect this from gtb... I think I'd just not get bothered with the app. Other apps are serving me well...",1
2020,Very good,4
2020,Nice app,5
2020,Great app,5
2020,Why is Gambia not part of the countries to select?,1
2020,Great app,5
2020,The best amont all other banking apps,5
2020,Good,5
2020,"Really frustrating, I found it difficult doing online transaction, I can only do code, that is limited to a small amount, we love GTBank, please do help in efficiency thanks.",1
2020,What is the difference between this app and the gtworld app?,1
2020,The application is too to open on my phone,5
2020,I love it,5
2020,Am so angry with the the bank mobile app . all the time error occur which type of occur self,1
2020,"This is App is unreliable, after entering the relevant information as requested, it declared my entries invalid and went further to block my account thereby creating alot of inconvenience to me.",1
2020,"Your app works perfectly. Please in your next update, in your card section of the menu endeavour to add card control as a sub-menu. This card control will be designed to have three options or channel which are : (1) Web , (2) POS and (3) ATM. This will allow one to decide which platform his card can only be use once any of the options are been actived or deactivated. These options can be flexible at any given time, depending on the choice of the account holder desires to choose at that moment.",4
2020,Perfect,5
2020,It is an excellent and very helpful app.,5
2020,"I've been trying to recharge through bank for beneficiary, it can't be done.. this is not good enough 🙄",2
2020,"Very effective app, I paid all my education fees at 2am! Way to go GTbank!!",5
2020,"It's not bad, it's fast... But you need to extend your transaction history",5
2020,Useless app from a useless bank I've never seen a bank which makes his customers pay for the SMS and emails they receive Useless bank useless thieves God will punish you,1
2020,Bible so much,1
2020,Good app. Has made Banking transactions easier and handy. Transfer of funds and other meaningful transactions has become possible. Thank you GTB.,5
2020,I tried signing up but it keeps telling me user has not been profiled.. Like it is very tiring and annoying,1
2020,Inspiring,5
2020,I can't login at all,1
2020,Good,3
2020,The search and range features are very useless as they don't work. I have no idea why the developers think being able to view only the last 10 transactions is a good idea. It's frustrating that every time you need to view older transaction details you have to request for a statement.,2
2020,"This app is boring... Its not showing my account history when I log-in. It just kept saying ""no recent transaction recorded""",2
2020,"This app is useless and annoying, does not respond at all. Am deleting it , Gtbank should do something about this app please have they not been seeing users complaining?",1
2020,Keep it up,5
2020,Good morning I asked for my bank statement it ask not be sent to my gmail,1
2020,Good,5
2020,"Been trying to download the app for easy transactions for a week now, but to no avail, I don't know what else to do, tried google play store and browsers, but couldn't get through. What's happening really. Please I really need to make use of the app, do something about please.",2
2020,Very nice app,5
2020,"Hi pls am in the UK, what do I need to do to update my acct so that I can connect it with my present phone number.",5
2020,Worst app I've ever encountered,1
2020,Your app isnt opening on my phone,1
2020,My number one online banking,5
2020,Wonderful,3
2020,Rubbish thou!,1
2020,The display doesn't fit the screen on some menu items,2
2020,The app is so easy and straight forward. Kudos,4
2020,Very good,5
2020,It's safe and Convenient,5
2020,"It's frustrating, I consider deleting most times 1- HISTORY: Doesn't show an extended list of transactions, Only the Last 10. 2- SEARCH: I have never been able to successfully search for any transaction of choice. 3- RANGE: {THIS SECTION IS VERY USELESS.} It's gives you the option to set dates for the informations you want to view/monitor. But will only show the Last 10 transactions. 4- REQUESTING FOR STATEMENT OF ACCOUNT has been UNSUCCESSFUL 100% of the time. Pls improve this App,",3
2020,This is the worst App I've ever seen for the past 4decades of my life. I'm disappointed!!!,1
2020,This app is really frustrating. It doesn't even profile my domiciliary account to enable me do transfer from the app,3
2020,Fantabulous,5
2020,Great app,5
2020,Just downloading the app. Am a first time user. How do I sign up to start using the the app. Thanks,4
2020,Very easy to use,4
2020,Unable to log in even with correct credentials. And even threatened to block my account after 4 times Thats really inconvenient please fix it immediately.,1
2020,Pls I'm unable to sign up,1
2020,Great one,5
2020,Wonderful experience,4
2020,Fair,4
2020,Fair,5
2020,Having problems with log into mobile banking,5
2020,Awesome,4
2020,Grat bank,5
2020,Nice one,5
2020,Good,5
2020,I couldn't transfer,1
2020,I can't configure it,1
2020,"This app wouldnt stop closing, very shameful",1
2020,Better than acess,4
2020,"Having downloaded the app for several months now, I haven't been able to log in due to the bank's failure to send the log in details to my email address.",2
2020,"This app is highly frustrating i swear, after your first registration on the app you can not login again some other time and if you try it in a couple of times you will be blocked. It seems the app doesn't save one's login details and fingerprint after registration or something because I have been blocked trice and I have re-registered over and over again but still can't retain my login details, why? GTBank this is worst and frustrating, pls fix it before you start losing customers.",1
2020,"I have been enjoying the app but its suddenly stopped working. Anytime i log in, it log out itself",3
2020,I have been clicking on signup but it is not responding. The app is as useless as any other thing on my phone. I will appreciate if you can tell me what to do,1
2020,Best mobile app ever....I really enjoy using the app easy and convenient,5
2020,Very dependable application. Very easy to use,5
2020,It's good,5
2020,"Gtbank have disgraced me enough, i visited an eatery today and when i wanted to pay with my ATM card, the sales rep didnt receive alert and when i checked my account, i couldnt find my money... The most annoying thing is, i visited one of their branch at ikeja to change email, just to change email!!!! The queue lasted for more than 2 hours and i cant even change the email address because they keep sending OTP to the email that i cant have access to anymore!! ThIs is so SAD!!",1
2020,"Just uninstalled this one now, I'm going for gt world to see if there would be a difference Inserting passwords are annoying to me and if there is an option for biometric scans and stuff why are they not functional? That's my only complain. I hope it gets revolved for others passing through the same problem",1
2020,nice app but not perfect,4
2020,"See z, so opuooijj0 please send you ópool0 out oioguno I've ijuy up in to dry to koootuupowwsßsssssskSss as i",5
2020,The orange shade at the home screen looks dead. Not welcoming. Aside that all is great. Una welldone.,4
2020,"I don't know how to use the app, i've tried it didn't work",2
2020,I love it.. Its cool,4
2020,What's the difference between this app and GTworld...seems a duplicate of sort? I'll prefer the bank stick to one app in order to curtail the activities of internet scam. Thanks,3
2020,I didn't get any login credentials sent to my mail . Thereby I can't login,1
2020,Good,5
2020,Best bank,5
2020,Great,5
2020,"I logged in and tried changing my password, i but couldn't. After inputting the old, new & confirming new password, it keeps saying ""wrong password""",1
2020,Good,5
2020,Awesome,5
2020,"Good one, but why does it hooked when i reach the option of eaither pin or token?",4
2020,Splendit,5
2020,I don't how to use it,3
2020,"Not able to log in my acc,all i can see is not sent,email not recognise and all sort of annoying stuffs😠",1
2020,I want to apply for loan.at gtb.pls enlighting Me more,1
2020,Not happy,1
2020,Thank you very much,5
2020,"Pls my account is blocked how can I unlock it I just download the app and I cannot be able to sign in,am really fedup",1
2020,"Perfect Bank, perfect app.",5
2020,Pls help i can't download gtbank app on my Huawei y6p fone,1
2020,Extremely perfect..,5
2020,Good,4
2020,Lovely,5
2020,Good banking software,5
2020,"Whats this, why cant i choose other banks option",1
2020,Fine,5
2020,I don't know what is happening to gtbank maybe is a crime to open account online you people are just frustrating me from after opened my account online I have been going to the gtbank for almost 7times now to update the account no way and I have deposited cash into the account. You people should change the way you people things tough for your customers i have three accounts but I don't just understand all this nonsense.,1
2020,"I used 737 to generate a new token and I wasn't given. So, I went my branch at Ifako, Gbagada and I was told to pay 2700 before I can be given a new token number. Is it the way it been done now?",1
2020,Good,5
2020,Excellent service and good work,5
2020,Why is this app keep stopping whenever i log in. It's frustrating. I can't do anything before it will shut down on its own.,1
2020,"I used to rate this app for 5 stars but now I'll only give it 1star, d fingerprint option to login dissapeared when I updated my app I've tried the fingerprint option under settings and it's still the same",1
2020,"I was so proud when a friend of my asked me to open an account with them, her sweet mouth, i never ask them to give me an ATM CARD but they did and called me that is compusory that if i like i should pick it up or leave it with the bank but they have made ATM card ready for me, uptil now am so angry because GTB deducted my money from my acct to do the ATM CARD which i never ask for.",2
2020,"It's indeed a very good app to use, keep up",5
2020,It has being a good experience so far. I love the app. It's very fast and reliable,5
2020,Nice one and good look,5
2020,Good,5
2020,This app is good,5
2020,Awesome,5
2020,The app is great except that I can't search for beneficiary banks. Pls make it searchable rather than scrolling till I get there. Work on this for God's sake. It's too annoying scrolling to get beneficiary banks. Add search.,3
2020,"If I had known, I wouldn't have updated my former mobile application. The experience has been terrible since the update. The former app worked seamlessly.",1
2020,Today of all days I can't log in and eventually when I do log in I can make transfer or the account details I input starts to show error the moment I select the bank linked to the account,1
2020,Best app,5
2020,I love this app,5
2020,"I Just downloaded this app. Please how can i successfully create a user id? *Hello. I'm going to update my rating of the app. But first i have to successfully create a user id. I just tried again, following your directives in your reply (thanks for that) and after i entered the 6 digits otp number generated for me to use to complete my sign up, i'm notified that a message has been sent to my email address. But unfortunately, that's my old email address which i don't use no more. Can't assess it",1
2020,i dont blb the app,1
2020,Good bank,5
2020,"Cool at first but I'm having issues now.I can only make transfers to accounts that I had previously saved as beneficiaries. When I try to make a transfer to a new account, to another bank, it doesn't go through. It's just dormant and doesn't refer me to the next page. And I thought it was only temporary.This has ensued for months and it's sincerely inconveniencing. It should be looked into. Even the fingerprint security doesn't log in. It'll load for centuries. I hope you correct these issues",3
2020,Which pin will i use to log in i tried my card pin but it kept showing me invalid,2
2020,Excellent,5
2020,Great,5
2020,Good,5
2020,A convenient app & effective to use,5
2020,Nice and good banking,4
2020,I input the code sent to me to register my app 3 times after saying expired it then blocked my app saying i should visit the nearest gtbank its frustrating,1
2020,Its good,3
2020,"An excellent banking relationship, a bank that you can do almost everything in the comfort of your sitting room.",5
2020,"Honestly, I don't understand why would customer be charged every single time someone make a transfer to other banks, finally, I'm so glad Kuda bank has introduced free transfer to other banks. Henceforth I'm transferring most of my money away from GT BANK to avoid unnecessary daily transfer charges to other banks. I believe d charges are just rib off from customers, hopefully Gt bank will follow Kuda banks footstep by introducing free transfer to other banks otherwise most of Gt bank customer",1
2020,Awesome,5
2020,Nice one,1
2020,The most annoying app so far. I can't log into my account. It kept asking me to autofill my password even after doing that. I'm so pissed right now.,1
2020,I love gtbank but their mobile 📱 banking system is very poor. It's also impossible to sign up after download.,1
2020,"Great app, helps me run my transactions and monitor my inflow without going to the bank.",5
2020,"I can't find my current account in the app, I can only see my savings",1
2020,Good,5
2020,"What sort of app is this, I downloaded the mobile app on play store nd proceed to sign up then I registered nd it was approved within a second I was told my account as been blocked..I can't even have access to my account now...why introduce this app when it will be an inconviniency for us",1
2020,Good,3
2020,Super excellent 👌,5
2020,"Your app is not letting me transfer to other banks, what's going on?",1
2020,How can i sign up my account on it,5
2020,My account was blocked why trying to log in.,1
2020,Gtb is best in model banking in Nigeria,5
2020,Unable to signup atall,1
2020,Cant sign up with the app,1
2020,Nice App.,5
2020,I would have rated you five stars but please I don't understand why I cannot reset my secret question and secret answer,3
2020,Great,5
2020,Nice,5
2020,How do i sign up without card pin,3
2020,Splendid,5
2020,Very easy and user friendly.....nice job G.T.B,5
2020,I was debited 3 times at once it didn't show me the transaction details and just took my money...,1
2020,Good,5
2020,Very bad i cannot sign up i hate this app,1
2020,Intresting,2
2020,Good app,5
2020,Excellent,5
2020,Excellent,5
2020,Perfect,5
2020,Take it or leave it. This is the best bank app in Nigeria,5
2020,fantastic,5
2020,Very superb and accurate. It is fantastic,4
2020,Perfect,5
2020,I can't log in. Very poor.,1
2020,Good,5
2020,I can download GTBank app,5
2020,Wonderful,5
2020,reliable,5
2020,"I wanted to login with my fingerprint, but is not done, and i dont know my password again.",1
2020,Okay,5
2020,Fast,5
2020,"This is the worst app any bank could have. What a total disappointment. Nonsense, I wish there's a way to express my frustration. First time use and it can't even log me in after filling all the information. Playstore will be a disappointment too if they continue to allow useless apps like this here.",1
2020,Couldn't sign up,1
2020,I am unable to make use of the app as i don't have debit card. Must i have debit card to be able to make use of the app.,2
2020,Fantastic,4
2020,Very good,5
2020,Perfect,5
2020,They are too good,5
2020,"The app has been great, helping with online banking. However, lately, it's been increasingly frustrating to do anything as it refuses to open. Pls look into it. 👍",4
2020,Gabriel tosin,5
2020,Security isn't that tight. Payees should not have a reversed access into payer's account to steal unauthorized funds just because they were paid.,2
2020,Convinient to a limit.,4
2020,Excellent,5
2020,🙂,4
2020,Very good,5
2020,I really love this 🌹❤️🤟,5
2020,Very poor app is not opening,1
2020,My app is not saving accounts anymore. What is the challenge please?,3
2020,What is otp,3
2020,Good,5
2020,"I have tried signing up,but it's not just working..What should I do?",1
2020,So exeexception,1
2020,Good apps,4
2020,Can gt bank have personal loan,4
2020,"GTBANK played do played politics on international transaction, I gave my dollar account to a friend in Ghana we did a business and he made payment of 250usd dollar with slip evidence GTBank converted the money to NGN Naira and dropped the money to my current Naira account, he wanted to make payment of 10,000usd I stopped him due to gtbank tricks. I called customer care was told nonsense. How could I gave out dollar account and have money in Naira? guys becareful about gtb tricks. Thanks.",1
2020,i need username to activate my account,1
2020,I signed in my registered number and six digits were sent to the number as my OTP number only for it to tell me that my email wasn't registered. I can't use the app. Can you kindly help,1
2020,Absolutely great,5
2020,"This app is good, but I want shop online on jumia, I find it difficult to add money in my jumia wallet, how can I do this?",1
2020,It's a fantastic machine. Just doing my work and effective,5
2020,For ever GOOD,5
2020,The one i gave to this app was supposed to be zero cos i was not able to login,1
2020,Bad,1
2020,"I don't have access to the email I used when I opened the account, how do I get the app to start functioning. I didn't go through this stress with Access bank.",1
2020,I cnt download the app frm playstore,1
2020,Cool,5
2020,Fantastic,5
2020,Its esier and faster,5
2020,"It was good,really enjoyed it😍😍😍😍😍",5
2020,Not really good,3
2020,"I don't appreciate the way ads are now covering my screen whenever I open the app these days. This used to be a very clean and professional app, but of late it's been something else. Now it's full of full screen ads. GTBANK una no try at all.",3
2020,great,5
2020,"Good bank and a 247 customer attendance, love this app",5
2020,"I thought I had enough from the previous comments not until I downloaded to app and it's not even starting, serious fixing is needed",1
2020,I really enjoyed this app because I appreciate the speed with which it is easy to send money,5
2020,"Horrible, they'll send you a code and still reject it, then block your account",1
2020,I'm stuck on the device authorization page. Please help,3
2020,Love it,5
2020,"Not that user friendly, needs a lot of improvement",1
2020,It keep telling me that my email is not attach to the account so i can not log in,2
2020,Very good,5
2020,Nice,5
2020,Love the app,5
2020,I don't have an active ATM card does that mean I can't use the Mobile App??? That's just not fair,1
2020,My phone is authorized to someone else's account... How can I reset and make it mine. I don't have a token and it's hard making transactions online,3
2020,I can't find spend2save on this App.,1
2020,Nice,1
2020,BAD APP!,1
2020,Good and lovely but cant veiw my bvn number. So weird,5
2020,Very good and easy to use,5
2020,Very good,5
2020,I cant access the app cuz after downloading and signing in i was notify that a email was sent to me but i am not seeing it. Pls help me rectify this situation. Thanks.,1
2020,I tried using it once but my account was blocked 😕,2
2020,Haaaaaaaa best application ever seen,5
2020,very reliable,4
2020,I absolutely Love the app. Less banking stress i must confess. Well done Gtbank,5
2020,Best Mobile banking among all,5
2020,Better,5
2020,"Accuracy, first, reliable kin",5
2020,Good app.,5
2020,Cool,5
2020,Hi i dowload this app close to 3 month now and i cant sign up to use it,1
2020,"The fingerprints option suddenly disappeared, mind you, that's what I use most in logging into the app and ever since I've not been able to log into the app, it's so frustrating and annoying. I've been blocked twice trying to use my normal login details but all it does is to tell me they are invalid, whereas I still gets notifications on my registered email address. Am sure you know how annoying that can be!",2
2020,Great improvement,5
2020,"Its an interesting App,it makes Banking more easier,sweeter and convenient to use.But i dont konw what happen i cant have access to my account,all of a sudden my User ID stopped displaying. I need prompt aid pls",4
2020,"Though I haven't used it but downloaded, my fear is do I need to go on the crazy queue at your branches before I can start using it?",5
2020,The app Jus stopped opening 🤷‍♀️I wander y. It use to be the best,1
2020,Useless app. Won't let me log in. Keep carrying me in circles for a year now. It's supposed to be straightforward but I just can't get anything done with it. 🤦🏿‍♂️🤦🏿‍♂️,1
2020,I enjoyed your products,5
2020,👍,2
2020,"I can't login the app, it showing me some kind of message that l should contact the nearest branch to update my email.",1
2020,My one and only BEST bank!!,5
2020,Every time I change phone it will be an issue it will not log in again,5
2020,The app isreally good,4
2020,"I love it, because it is normal",5
2020,Great app i love it,5
2020,Please how can i sign in?,1
2020,Bimat,5
2020,"Kept trying to sign up,I couldn't,it was frustrating",1
2020,nice app e did failed,5
2020,Excellent,5
2020,What a wonderful experience! Keep the good work up guys!,5
2020,Perfect,5
2020,Very very good,5
2020,Excellent,5
2020,I can't signup???,3
2020,Great so far.,5
2020,I can't login using my mobile app I don't know what is wrong,1
2020,Good,5
2020,I've trying to login I don't have an ATM pin yet I don't know how to login,3
2020,Great app.,5
2020,The app ok but all of a sudden the finger print stopped working. This happened when the app asked me to update and when I finished updating I could no longer find the finger print login option. That option was much more better for me I don't want to have to type my password every time I want to login please try and sort this out,3
2020,Good,5
2020,Satisfactory,4
2020,The best,5
2020,GtMobile Bank,5
2020,This app really hope me for rewive my documents quick,5
2020,It's fantastic.,5
2020,Very slow in process,1
2020,Perfect,5
2020,"i tried logging in only for me to tap pin not token, the app didnt respond then i tapped token once it responded.i dont understand what is happening if it is app problem but pls i need help with this.",2
2020,This app is most annoying bank app... Although the bank is ok. This app sucks need to improve the interface and make every aspect user friendly rather than a user frustrating😡,1
2020,Best of all Apple,5
2020,Best i have ever used.,5
2020,Ok,1
2020,My bank my money love app,5
2020,Why cant i download this app,1
2020,Good,4
2020,Bello abeeb damilare,5
2020,I love using this app it was nice😘,5
2020,It good,5
2020,Omega Willa luggere,5
2020,Its good,4
2020,A new generation bank with digital equipments,5
2020,Alhamdulillah,5
2020,This app is super kul love it,5
2020,Ok,5
2020,Perfect,5
2020,The best bank mobile app i have used. Expectation met. Kudos to gtbank.,5
2020,The best electronic digital banking,5
2020,"I am tried of operating will your bank ,I have been going to your bank ,Osogbo branch for past three month for closure of account bCos am using two account ,you guys do nothing about ,they will ask me to write letter and fill one useless form ,they will say will get to you later.Is better you change people are comply about you bank",1
2020,Great app...,4
2020,Works well.easy to use as well,4
2020,Good,5
2020,"The app is stupid, the process is not straight forward on like some other banking apps out there, with the level of technology of GTbank, this particular app distrust your reputation, Imagine wanted to sign up, getting to some level then telling me to visit branch to update email address, this suppose to have been factored when design the app. If you are on mobile has pal technology is concerned today, no need for human interaction again.. please you guys should get your intelligent right.",1
2020,Very good,5
2020,"I've been trying to log in but it keeps on showing me loging in failed, try again later. Fix this issue please",1
2020,This app is something else av been trying to log in for the past 3days now kept on showing me network error. Pls do the needful because I need to do business transactions.,1
2020,Useful,5
2020,So fast and interesting,5
2020,The app is amazing What is the difference between this app and the Gt World app?,4
2020,"I made a local dispense error complaint since on the 6th of July, but it has not been reversed. Please I need my money ooo",1
2020,Bet,5
2020,Lovely platform I love it,5
2020,GtBank is the worst bank I have ever bank with. You have to improve on your customer service. I called your customer service regarding my account and was told it will be resolved within 24hrs and uptill date nothing has been done about this. The next time I will be chanced to enter the banking hall I will just close my account. your services are poor. Imagine I can't access my account because I reported a dispense error. Thatz annoying.,1
2020,"I guess my years of banking with you means nothing to you. You took my money and treated me with no regard, you ignored all my mail. Today made it exactly one month that I have been complaining of the irregularity that occurred in my account and you gave it deaf ears. Aren't you guys the worst bank with a very poor customer service in Nigeria?",1
2020,Easy to use,5
2020,Very poor,1
2020,"This updates sucks, no fingerprint option anymore as i cant even remember entering password for several months now, i cant login now as my user ID is in numbers and is always there automatically. Please fix the fingerprint option",1
2020,I tried opening a mobile wallet it it keeps processing for over 1hour I even tried using *737*0# it keeps saying wait the the account request get done Pls help me review this i dont know what to do,1
2020,Very fast and easy,5
2020,"I just get the app wanna login and keep asking for my gmail which I don't know the password anymore, please Anyway I create my account without gmail",1
2020,Very efficient and portable,5
2020,The app is really good they should try make it more complex in order to do more like request for ATM via this app,5
2020,"I really like, infact love this financial institution in particular because i like the way they opperate their things, they came up with a new code that enables you makes deposit and get your alart instantly and i love it, no case of wrong account number or you not getting your credit alart for hours or days. They have come up with a remedy for all this cases.",5
2020,I can't sign up with anything. Ain't working for me.,1
2020,Well it okay,3
2020,Chimobi,5
2020,"Bad, a very unstable app",1
2020,after notifying about a message being sent to my email to continue my registration. im still waiting for the message to get to my email. Back after a year to see if I could give this app another try then I read the latest comments 😭😭😭. chance. You really learn from access bank. As emergency would have I chose to install.... Regret 🤣🤣🤣,1
2020,Must we get card to activate? Visiting ur branches is in itself a stress.,1
2020,Fantastic,5
2020,Good app,4
2020,Not working. Kept saying internal error or invalid details,1
2020,"What is wrong with this app, I'm trying to input my details and it's telling me ""internal proccessing error"" when i saw people rating this app 1 star i'm like why, but now i see reasons to, please improve your service. Stop screwing up.",1
2020,quietly efficient... it is the best by miles on the continent... Well done GTB 2020 july.. AND STILL THE UNDISPUTED CHAMPION.. GTB APP and Banking service. 🧔🏿⚖️📲,5
2020,I have been trying to to sign up for the internet banking all day and it's not just working at all it keeps showing me internal error,1
2020,How can I get my email fixed . On verification of the mobile app it was required. Best regards.,2
2020,Fantastic,5
2020,I can't even get to sign up,1
2020,Gooe,4
2020,Please i want to open GTB account someone told me that i can not use voters card onless national id ist true,2
2020,"please am not in Nigeria and I don't have debt card, how can I open the app without debit card ?",5
2020,It Nice,5
2020,I just love the fact that you are the best.,4
2020,Good,5
2020,Good .,5
2020,Very fine and good app.,5
2020,"To be very sincere, this app is the very best product of Guarantee Trust Bank. Thumbs up to you guys, this app is the best.d",5
2020,Can't Ghanaians have theirs too.. trying to access but the countries that came wasn't Ghana.. so how do we here use it,1
2020,Nice app,5
2020,Its ok,5
2020,Support not working,1
2020,So wonderful and excellent,5
2020,Banking made easy,5
2020,LOVELY,5
2020,Gudyou,5
2020,Perfect,5
2020,I have been trying to download the gtbank app and it dosent download,1
2020,Amazing..,5
2020,When i access the transfer to other banks function the list appears empty without displaying any option to futher use. I reinstalled the app several time but theres no change that occurs.,3
2020,So much helping and dependable,4
2020,Nice app.,4
2020,I don't understand why I can't load airtime from the app and I'm not the only one having this problem,2
2020,Good,5
2020,Great,5
2020,I love this app,5
2020,"Dear Gtb,since yesterday i have been trying to log into my account with my regular password.it keeps telling me""Authentication:customer not found'.....i am really not happy oo...i just recently moved my money from Access bank to Gtb.if it continues like this,i will reconsider moving back to access oo....kindly do something now to retain your customer. Thanks",3
2020,Ọba àwọn app (King of all the app),5
2020,Very good,5
2020,I don't get what is wrong with the app. I have tried putting in the otp snt to my number and email countless times but it keeps telling me invalid bank details,1
2020,Very good and convenient,5
2020,Excellent,5
2020,This has really been an amazing for me to use but I haven’t been able to use the quick credit for a while now,5
2020,"Please upgrade and update the app ASAP check other banks, its too risky as customers can't hide thier available balance.",3
2020,"Is good to used, transferring some money to another place.",5
2020,Saving my time,5
2020,Very good but find it difficult to install GT world app,4
2020,What is happening? I cant log into my account using the mobile app.,1
2020,Reliable!,5
2020,This is now of best bank in nigeria and one of the best app. I love this bank cant wait to,5
2020,Very swift,5
2020,Really appreciate good,5
2020,Great,1
2020,"GTBank is the best bank in Nigeria. If you are not banking with GTBANK, you are really missing. The App is extremely good. I enjoy using it at all time. You are my best bank. OKAFOR OBIORA SAMUEL.",5
2020,Awesome,4
2020,Pleasant,5
2020,Excellent,5
2020,I think this is better.,1
2020,"what rubbish is going on with Gtbank Has Gtbank now turn fraud Why charging me stamp duty every day  What are u guys stamping everyday Thursday was 50naira Yesterday was 50naira twice Today is 150naira All the time What nonsense is this  Or u guys want to start fraud ? Pls refund my money o On each transfer. Gtbank will charge me for Nip tranfer, charge for commission, charge for value added tax, charge for alert. What is the problem na. I will soon dump the account for you guys",1
2020,This is the second time i downloaded the app but i always have issue with sign in,1
2020,Exelent,5
2020,Its worth having. Life is made easier with the app.,5
2020,Nice app,4
2020,Awesome,5
2020,"I tried logging in and it's saying the pin is incorrect and that is the pin i normally use and it's saying my account will be locked if i continue...i always have problem using the app please work on the app, mostt people i know are complaining",1
2020,I am unable to log into my mobile banking aspect. Its very annoying . I am also not able to sign up for it too,1
2020,"Cool, simple and efficient...",5
2020,My bank,5
2020,Simple and straightforward app to use.,5
2020,Nice app but low network,5
2020,"Am trying to sign up but whenever i input the otp code sent to my number, it kept on saying LOGIN CREDENTIALS COULD NOT BE SENT TO CUSTOMER. KINDLY ENTER THE CORRECT DETAILS or INCORRECT DETAIL, m fed up cuz this is d third time i will be installing gtb app,I also decided to install the gtworld app but its same thing, pls wats happening cuz I really need it for something important.",1
2020,The app is good,5
2020,Can't transfer funds to other Banks even after updating. It has gotten worse than before,1
2020,Very much good 👍,4
2020,Great,4
2020,"Pls wat is d diffrent btw ds App nd gtbworld App,am confused",4
2020,I love d app,5
2020,Excellent,4
2020,A life saver.,4
2020,Please I keep getting login failed while trying to login after registration,1
2020,Please I want to add my Church LIVING FAITH CHURCH IBEFUN to the Marchant and also I wish to become an agent to GTworld Thanks GTB is a sure Guarantee,5
2020,Awesome,5
2020,Good one,5
2020,I left out the last star because I've been unable to recharge airtime to others,4
2020,I like it,5
2020,Very nice,5
2020,Good,1
2020,Been trying to sign up since i downloaded the app cause i dont have prior login info...........but the sign up option isnt working .........pls do something,1
2020,Good,5
2020,awesome,5
2020,Good,2
2020,Pretty straight forward and easy to use banking app.,4
2020,Please how an i unlocked my pin as been blocked because I couldn't read the instructions very well before it was blocked within 4 time. Help out cause I can't come to the bank thank you,1
2020,The best bank app ever,5
2020,What happened that one cannot input 4 digit number ask to open the app,1
2020,The app is nothing to write home about,1
2020,Good and very convienient apps,5
2020,Good,5
2020,good,5
2020,GOOD,3
2020,Its exceptional,5
2020,Nice,5
2020,Hi good day the app is good but i cant log into my account i got a new phone and i tried to login but I've been blocked please help,5
2020,The app makes sense,5
2020,I have open my account up to a month I haven't received any message about my ATM card.please how can I get my ATM,3
2020,Now works perfectly. Makes my life alot easier. Great job 👍.,5
2020,A reliable banking App,4
2020,The download is too slow pls work on it,2
2020,Happy,4
2020,Good and very useful 👍,3
2020,Great banking app,4
2020,Most painstaking app to use. Most times refuses to log you in. Says incorrect pin when I know my pin. Did that today and it blocked my acc. Same with my sister.,1
2020,Finger print not working,3
2020,So bad. Its so difficult to set up,2
2020,Poor to access and download,1
2020,Been having trouble logging into the app for the past three weeks now. Please what can be done to rectify it?,1
2020,Good,4
2020,"Poor, especially your response to customers problems",2
2020,Good so far but sometimes takes time to login But the app is 👍,4
2020,"Fast, easy to use and convenient",5
2020,Good,5
2020,Excellente applications,5
2020,Just updated the app and I can't log in again. Please fix it.,1
2020,It's good.,5
2020,This is the lousiest excuse for an app I have ever seen use your data or wifi on something else.,1
2020,Its works quite well now. Thanks for fixing it.,3
2020,"I, need it",5
2020,Please is it compulsory to have atm card so it will be able to use. Just like me i haven't collect my atm card and it showing i should put my card pin before i can sign up,1
2020,Is more preferably,5
2020,You need to respond to how the police and security at Pako ipaja branch Alimosho are doing partial. Collecting money from customers to enter why others are on quee. This is really bad. They are to protect the interest of the customer not thier pocket.,1
2020,Worst mobile app ever just wasted my data downloading this app.,1
2020,Very good,5
2020,🖒🖒🖒🖒it have a beautiful experience using this app. Way to go! GTB,5
2020,Excellent,5
2020,Unresponsive app.,1
2020,Am very disappointed in this new update The app is frustrating,1
2020,GT is The best bank I miss you wo,3
2020,"Guys, what's up? Can't log into the app as at June 29, 2020 7:22pm. It's working now. Thank you.",4
2020,The app is working perfectly,4
2020,I just want to ask that for how long can i be using GTB for my salary account before i can have access to a quick credit loan?,3
2020,Wonderful creation,5
2020,Good,4
2020,It was ausume,5
2020,"Can't even use the app. Saying my email is not registered. When I opened the account about 10 years ago, I didn't use any email. Do why asking for my email now? Can't I sign up with my phone number since I'm still using the number I used in opening the account.",1
2020,Excellent,5
2020,I have not experienced any issue using the app except sometimes if their is network issue. The finger print and password log in is working well on my device and the app is user friendly.,5
2020,Good,4
2020,Very good,5
2020,"I bet you, I can give this app 5* but just today the app messed me up. I tried to log in but it wasn't not working. It kept on spooling and showing me network error. I thought it could be an update issue so I updated it, lo and behold my user ID dissappeared. Now I can't do any business again on the app. The finger print is not working anymore. Once my case is settled, I will come back again. Besides, how do I meet my account manager?",1
2020,Very good,4
2020,You people just like to embarrass someone.. Sometimes the app will refuse to open for days.. especially when it's needed the most.. please do something about this nonsense,1
2020,"I just downloaded this app, but it's not working. It's so annoying.",1
2020,I'm unable to log in,1
2020,"Many times, the app would refuse to open. It's honestly frustrating",3
2020,"Whats happenning each time i try to log in, it doesnt log in. I didnt not chane user id the bank gave me neither did i change password",1
2020,Wonderful and Nice App... 😊😊,5
2020,Why is the sign up not opening,1
2020,You people are thief's. You keep debiting from my account for no reason? I will close my account with your bank.,1
2020,Smooth experience,5
2020,"Simple, Excellent and Diverse !",5
2020,Perfect Apps,4
2020,Bank app of the year,5
2020,Good i am enjoying using the app,5
2020,"I've been trying all possible best to change means of transaction confirmation from Token to Pin...So frustrating, don't know what else to do.",3
2020,What's the difference between GTbank mobile app and GTworld app.,4
2020,"Gt bank is not like before. Just because they now have customers they are now doing anyhow. I have been trying to sign up it is telling me error, when my data is on🤦🤦",1
2020,"I don't get this, what's the highest amount of money to be transfer in a day with this apps?",2
2020,I loved it,3
2020,Why do we have two apps? Which one is the real thing?,1
2020,Good app,4
2020,Great job,5
2020,This is the most useless app I have ever come across. Payments or transfers take ages to deliver. At times it just reverses after hours. This app has caused me several disappointments and embarrassments. I will never use it for transfer or bill payments again. Very useless app,1
2020,Excellent,5
2020,The apps stopped,5
2020,"No sign up, it only shows log in. Pls work on ur app & stop frustrating people.",1
2020,Great,5
2020,Very good,5
2020,I'm a new user. I've not been able to select the PIN option....thus app wont move beyond that page. Kindly rectify! Thanks,1
2020,Good,5
2020,Good service Thanks,3
2020,Nice i love it,4
2020,They are good,1
2020,"So so wonderful to use, I love it",5
2020,Slow to down load,1
2020,Awful,1
2020,"Without a card number I can't access the app! This is not good, with Covid-19 long queues at the bank is not advice, and to think of I just opened the account !",1
2020,The best mobile app,4
2020,Excellent.,3
2020,"Have never had issues since I started using the Gtbank mobile app , unless when there's network issue which is understandable...",5
2020,Good App,5
2020,I don't if there is a new process to follow before I can download the app. I changed my phone and since then couldn't download the App. I am using Android phone techno POP3 I need help,1
2020,Good,5
2020,Very good,5
2020,Great app,5
2020,User friendly,5
2020,Sometimes App stop working so I need to download another app so it works later... not recommend,3
2020,Great App... I Love the bank... Best bank for students,5
2020,Fingerprint option is not working for me for about 6 months now. Pls fix,3
2020,"App is very user freindly, and works just well. However sometimes ( sparingly though) when you try to open it does not. I want to believe its when it needs to be updated. One of the best banking apps i have used",5
2020,"This app ain't safe... It haw absolutely no security. Firstly for 3 days now, It's been loading since forever, 2, someone tried to withdraw fron my account through PayPal,which was and isn't me, i didn't link to any site neither do I have a PayPal account... This app is not safe.... Isn't there security on this app? ... My other bank apps will decline the transaction without my authority... What's all these....",1
2020,"I'm finding it very hard to login, i inserted my ACC Number and password, its not responding at all",1
2020,"This app is worst, it doesn't even deserve a star. I cant even login into the app, they are asking of my pin which i tried using my ATM pin all to no avail. It jus a waste of data",1
2020,Blocked me for no reason,1
2020,Excellent,5
2020,Great app,5
2020,"I can't make transfers to other banks for a long time now, its now just for checking account balance",3
2020,"Tried signing up, was asked to input my card pin which I did. It kept saying application error couldn't sign up.",1
2020,Cool,5
2020,"I cant login to this app, i have tried everything but it still not budging pls fix this",1
2020,Is very good app for banking but I don't know why nowadays they are just removing my money any how they just remove 1000 yesterday,4
2020,Reliable,3
2020,Is showing error,1
2020,Good,5
2020,This app is totally rubbish and waste of time I cant even sign up Telling me error...,1
2020,Very good,5
2020,"This app is frustrating, I can't even sign up fo the mobile banking, like the sign up button is just not functioning.... this app is what they call a waste of mb and space",1
2020,"The worse financial app I have ever installed, I couldn't set the app up because of error message 'internal processing error' Do not try to download if you are using Samsung S10 go for GT World instead. Cheers",1
2020,Effective,4
2020,I can't even log into the app,1
2020,"Very convenient to use internationally, I love it",5
2020,"GTB is frustrating. Why will a bank app keep loading for eternity.. Please you guys should learn from ACCESS BANK. This is so frustrating. If you guys employ 50-60 yrs old in your tech department please employ under 26 years, we know how to do this things. Try and fix your app. It's taking century to laod. You guys focus more on ATM. It's frustrating.",1
2020,The fingerprint function has stopped working for awhile now,1
2020,Freaking bipolar app,1
2020,The lastest version as at the time of the post is unstable. I could not login from my android 9 device.,1
2020,Wow amazing great app,5
2020,Nice App so easy to use,3
2020,"If your mobile Banking app login system continues its failure in the next few weeks, i will close my account with your bank and ensure that all 30 of my relatives who have Bank accounts with you do same along with thier friends. You cant continue to lock people's money up in Jail in the name of failure to login into your mobile banking system inspite of the Fingerprint provisions made. All these because the Globalist and the new world order leaders have directed your bank to monitor us.",2
2020,The finger print log in problem is not peculiar to Taiwo's device. I've never been able to log into my account since i last updated this app with my fingerprint.,3
2020,"The bank I like but this app is bad, very very bad. Just logging in is very difficult, the app picks when it wants to work. I'd try another bank app at the same time to confirm I don't have network issues and it works just fine but this app will just start loading and stop. This is a massive problem as I'm not in Nigeria and this is essentially my easiest way to access and carry out transactions with my account. Fix it",2
2020,Excellent,5
2020,The best bank in Africa,5
2020,Works fine but for the moment am unable to log in and perform any transaction,5
2020,The app just spins and spins at times without logging in for a long time. Please you guys should do something about this urgently. It's annoying,4
2020,Worst bank ever. You make life more complex rather than easy. I hate this bank.,1
2020,Nice app easy banking,5
2020,Hi i love this App it secured,5
2020,Good,5
2020,Why are there two gtbank apps ..?.,1
2020,So not useful Couldn't make transfers,1
2020,"Check the First Bank Mobile app version 2.0, you can use it as a template to work on yours.",3
2020,"Your app malfunctioning these days. It will be showing in transactions most times unlike before. And when you try the transaction again it says duplicate. This happens every time. Also the fingerprint features do not work anymore As at today 18th June, this app still misbehaving. I have cleared cookies and reinstall yet the problem I complained of before are still happening. Very useless app.",1
2020,It's completely frustrating and useless . It doesn't work as you can't even access your Account not to talk of performing any transactions. It's so sad. GTB should work out a better app.,1
2020,Difficult to borrow money 😒,4
2020,Finally logged in successfully. I should have used Token instead of pin to link my new phone.,5
2020,"Have been signing up now , past more than 20 times,, all its says we are going to send you verification in your email and it won't show anything im sick and tired of this ,🤒🤒",1
2020,Satisfactory,5
2020,Very fast and efficient,5
2020,Great.,4
2020,Never disappoints,5
2020,Great,5
2020,Simple,1
2020,Great job done,5
2020,Excellent,5
2020,There should be adjustment on how they deduct money from transfer and who receive the money which other bank are not doing,5
2020,So good,5
2020,Perfect,5
2020,Good,5
2020,The app is hanging,1
2020,"Great app, needs a few improvement and additional features.",3
2020,It's user friendly. Great app,5
2020,"Your GTBank Application is not working at all, you people should do something, I can't access my account through it. Jonas I. Ahuama Jr.",1
2020,I just downloaded the app and so disappointed when I was asked to insert my card pin which i don't have. I use my account basically for transfer and others. I never needed the card for withdrawal. I have been using 737 but i forgot my password and i have been trying to create another to no avail. Gtb should make the app accessible even without having an ATM card. Thank you.,5
2020,Nice app,4
2020,Amazing.,5
2020,Great app,5
2020,"I find it difficult to sign in after downloading the app.The user ID/Email/phone number/password is not accepted, don't know why",1
2020,Good,5
2020,It just cool,4
2020,Great,5
2020,"Please, it would be really helpful if someone can explain to me why I can't access gtconnect from Russia and I can't login to my gtb app? PLEASE it's been over a week now.",1
2020,The best bank app,5
2020,Good & easy to follow 4stars,4
2020,Gtb pls if this continue i might just have to tell all my customers to stop using your Bank how could you people debit me 480 for sms charges is wrong are you people using my money to pay your staff ??,1
2020,Absolutely lovely very easy to use,5
2020,good,5
2020,Splendid and superb app...,4
2020,I REGRET OPENING MY CORPORATE ACCOUNT WITH THIS BANK.😡😡😡,1
2020,"If you want to send airtime or data to a third party, You cant select a number from your contacts, you always have to type it in manually.",4
2020,The app is good but cannot show or give me my BVN,3
2020,"Cumbersome app. Token wouldn't work. Try to Change to pin, it refuses to change and says ""input your four digit PIN"" even after putting it. Banking online shouldn't be this hard please",1
2020,Excellent app,5
2020,I've been trying to sign-up but I'm been told that my card details has expired when it's slated to expire in two years from now. Do reply me ASAP,1
2020,Your service is the best,5
2020,What sort of app is this can't do anything with it,1
2020,How do I update my email on the mobile app ..,3
2020,Good,1
2020,You guys should work on the receipt the graphics is to blurry and also one should be able to download the receipt over gain if app is existed. I can't always track back my transactions it doesn't work at all Thanks. I Love The App,4
2020,"Very useless, after putting all the information required still did not work",1
2020,Nice app,5
2020,I love this app,5
2020,Smooth,5
2020,Excellent,5
2020,Good,5
2020,Why does this app request for my location.,3
2020,Great. Using it for more than 5 yrs now,5
2020,Just not working very poor app after creating and putting in my account it was saying logging failed try again later!!! F**** this app,1
2020,"Easy to use,love the app",4
2020,Excellent. Brilliant. Enthralling.,5
2020,Good,1
2020,"Closes by itself once i login, cannot add beneficialries, hangs each time i want to check transaction result by date range.",1
2020,nice for real!!!,5
2020,Good,5
2020,Great amp,4
2020,Excellent,4
2020,Nice,4
2020,Update now I'm just waiting for,5
2020,Best bank app..user friendly and customer service handy.,5
2020,"Previous mode of access work better bcos I can change my password at will. Am afraid to upgrade to new version. Which account to use-saving or current. If somebody knows my phone number and account, will that not open my acct. for free access.",3
2020,"Well done developer,at least it's better now.....pls keep improving,cos we're enjoying gtbank services.",3
2020,The app misbehaves frequently... for 2 days now i cant log in. I even had to reinstall it yet no way...,2
2020,Well designed app,5
2020,Nice app.. Easy nd fast to use,4
2020,good app,5
2020,"Whenever am trying to create an account,, they say ERROR: invalid MDN.",1
2020,This app is very stupid I can't transfer to another bank expect Gtbank and it's really frustrating,1
2020,Good,4
2020,"can anyone or any application log in into this application without my permission,asking for security purpose please",5
2020,Perfect performance,5
2020,Afrifa obayaa,5
2020,It is very good to be used and self explanatory.,5
2020,"Gtbank is a very lovely bank,considering their strategic and innovative engagement of ICT.",4
2020,This app has been awesome for me,3
2020,Good app banking just get easier,4
2020,Good,5
2020,I love the app but I dont like that it doesnt give a notification message back on name of the recipient and the reciepient doesn't get the name as well..eg The message says received from guranty trust bank instead of name of the account holder.,4
2020,V good,5
2020,Cool,3
2020,"Usually this App is OK, bit cumbersome, but for last week have had issues logging in. Now reinstalling see it it helps. *878#no better, couldn't log in.",3
2020,Works perfectly,4
2020,Fair,4
2020,Good,5
2020,Want to give it a try,3
2020,"I really go through your great bank institute rules and guidlines of your bank, banking instruction of transactional proceeding and loans procedures to your customers, And i fill with due honor and respect, i could apply and summit for abidal comply with your institute subscriptional services, base on your directives and counselling conversation as i come across on it's ducomently",5
2020,I can't transfer to other banks. Pls help fix,3
2020,Great,5
2020,Best Bank,4
2020,Wonderful experience,4
2020,I have not yet,5
2020,"Please assist your customers with a workable GT app, what is this ?",1
2020,Mine is not working because I forgot my login details and then I called Gtconnect international rate very expensive i provided all my details..as been asked ... I was told I will be sent a form to fill via my Email ones I drop the call... I beg to get help of which he promised ones the call ends he will send it to my mail... here its almost 48hours of been stranded I cant access my account. It's bad services to me kindly be of Help I beg of You. GTBank🙏🙏🙏,1
2020,Wow what a nice App,5
2020,I have spent too much time downloading.It keeps on rolling,1
2020,Dope for the new update,5
2020,Good,5
2020,After the latest update the app is useless after selecting transfer to other bank beneficiary bank never shows up,1
2020,I wanted to reset my transaction pin but it's been saying error receiving response over a month now I can't perform any transaction on the app,1
2020,How can i register without my ATM card,3
2020,I don't just understand again oo any transaction now your account is on restriction,1
2020,This app is not working ooo pls i need it,4
2020,Great work on the app,5
2020,Worthwhile,5
2020,Nice,5
2020,Good n OK,5
2020,أحسنت,5
2020,What is the difference between this app and gtworld app. Which one is the official Mobile app for gtbank,4
2020,Nice,5
2020,Awesome,5
2020,"So difficult to use OTP to make transactions and The option to change from pin to token is not responding, Plz fix it!",3
2020,Really nice.,4
2020,Great,5
2020,Exccelent,5
2020,"....nice services, best so far!!!",5
2020,Nice,5
2020,Very good service,5
2020,"Ahhh, is like updating this app has made matters worse. Please am having issue logging in, it keeps rotating round and round, with no response. Please can you fix this issue. Thanks",1
2020,Good,4
2020,One of the best mobile banking apps👌in Nigeria 🇳🇬... GTBank you are doing well 🤗😉,5
2020,It's great,5
2020,Awesome,5
2020,"The app is ok,,easy to use and no problem at all",4
2020,Satisfactory,5
2020,I am downloading this app for the third time after installing i cant sign up.... Its frustrating cuz i had something important to look into. Please i need help,1
2020,Just used,1
2020,Goood app,4
2020,I'm trying to sign up the app but couldn't complete the process due to the fact that I didn't see password sent to my email.,1
2020,The app doesn't load at times and we don't get any reason for that from the app itself.,3
2020,Exceptional,3
2020,"I thought updating the app will make it work better but that doesn't change anything, it keeps on rolling endlessly. I can't continue to keep something that it's not working in my device to be occupying space. next. { not-useful: uninstall; }",1
2020,"The pin sent to my email and mobile for the final app set up kept returning an ""invalid pin"" message. Highly frustrating! I have uninstalled the app.",1
2020,Excellent... One of the best app,5
2020,Gtbank has always been nice but there's need to improve on customer relations.,3
2020,"This app is horrible. Can't use pin to complete my transaction, was forced to use token and now I can't generate token while making transaction. This is very disappointing. Do somthing about this please.",1
2020,Good,5
2020,Application not working in Ghana,1
2020,Fantastic,5
2020,I can't transfer to other banks because the button is not responsive. The transfer to gtbank button is also not responsive sometimes. The previous version I had worked perfectly until I had reason to update the app last week. This is frustrating.,4
2020,"Great Bank App,",5
2020,Good morning my people,5
2020,Very interested,5
2020,Goog app,5
2020,E-banking make easy.i reallly appreciate the creation of this app. Keep doing great job. Lovely and easy to use.,5
2020,Enjoy it,5
2020,I love this and I recommend it.,5
2020,"After dowload signing up is a huge problem. They are saying my email address is not registered to d account but i get mails with d same address from d bank, i cant use phone number to register at this time, my account number is invalid n not even my account name. This is d first bank app giving issues to sign up.",1
2020,A Very good App but still needs improvements particularly when you want to go through the App history records and save.,4
2020,"This app has refuse to open in my phone even when i use my token to activate it, i will show account blocked....",1
2020,"Stressful, tiring, annoying and very difficult",1
2020,I've been trying to register my details but i can't! I need help please!!,1
2020,Makes transactions easier,5
2020,Smooth but hangs sometimes even with better Internet services.,3
2020,Gtb is the best bank,5
2020,A good app but the fingerprint function isn't working.,4
2020,"I can't even sign up. Bye to Gtbank , Thank you zenith and First Bank",1
2020,good,5
2020,I wonder why you use the app and the next hours you been requested to put your username / e-mail/ phone number/ account number. User name that was configured by customer service. It's annoying,1
2020,You cant track your loans with this app! I downloaded it basically to track my loan payment status,1
2020,Cute,5
2020,Excellent,5
2020,Good,1
2020,Perfect,5
2020,Very good,5
2020,Nice,5
2020,So bad pls gtb upgrade your app worst,2
2020,Perfecto,5
2020,Amazing,5
2020,Fantastic app. Amazing bank. Wonderful feedback mechanism. I love my GTbank.,5
2020,Very poor,1
2020,Good,4
2020,Cool ever!,5
2020,Nice,5
2020,Vary nice app,5
2020,Awesome,5
2020,Great app and highly responsive team.,5
2020,Having trouble updating and accessing my account through the app,2
2020,Great,5
2020,So great,5
2020,This app is so cool at first but don't know why my account was block when trying 5o access the app on my new smartphone,3
2020,Good,3
2020,Good app,3
2020,Its amazing,5
2020,"Digital grouping with decimal units appears to be missing on amount fields in this version. Without it lots of customers will accidentally type in 10000 instead of 1000. Please kindly fix this issue as soon as possible. So that 1000 will appear 1,000.00",3
2020,"Won't allow me login. Always says login failed, try again later. Why?",5
2020,Good,5
2020,The app is now working smoothly. I'm really enjoying it. Thanks,5
2020,Gtb your app is frustrating and annoyiing and yet i cant receive alert. This is so bad,1
2020,"The bank app is user friendly but there is no where to on/off card service for online,atm,point of sales like other banks app for safety reasons",4
2020,"I came here to complain... but having gone through other people's complain, I think mine is nothing new. This app is horrible. Please tell me you're looking into it. Tell me something is being done about these complaints, and fast too!",1
2020,Good app,5
2020,I was having issues with my email I was unable to change it and it's giving me a lot of concern,1
2020,Pls I haven't been able to log into the GtBank App.This is damn frustrating.I have been trying for hours.,2
2020,Nice,3
2020,"I used union bank atm at Ibadan road ijebu ode Ogun state on the 7-05-20 which I was debated with #10,000 but not dispense since then I have been calling GTBANK customers service sending mail since but no movement of reversing my money please GTBANK I need my money bcos no money to buy foodstuffs now am begging GTBANK to reverse my money for is too bad of GTBANK bcos fcmb have reversed my friend's money since too bad of GTBANK please reverse my money back",1
2020,Good but its so lugubrious,5
2020,Okay,5
2020,"It's really bad, the app has kicked me out since two weeks now; attempts to re-sign in have been futile. Now, I am trying to install GTWorld and that one is taking forever. I am so frustrated RN. This is not meant to happen at a time like this when accessing digital Life is supposed to be a relief and not a pain in the a**.",1
2020,Excellent,5
2020,"Thanks For update GTBank & Developer, is Awesome.",4
2020,"After update, the app keeps stopping and fail to work again",1
2020,Best,5
2020,"I downloaded the app and im not able to sign up, its really so frustrating... it's saying my card pin is incorrect and I'm very sure everything i input there is correct...this will be the 10th time I'm trying to sign up and I'm not able to",1
2020,Banking made easy.,5
2020,Nice App,5
2020,"I cant login with my finger print even though the option is on. Update This issue has been addressed. Also would the team mind providing the actual details of the customer's banking officer/ account manager, as opposed to the generic contact details",3
2020,Superb,4
2020,Am trying to get a loan on this app but not functioning why please can you do something about it please,1
2020,Msa kalams,5
2020,Nice apps.,5
2020,Sharp networking,5
2020,"App is good, but you should work more on your recipt. The graphic is just.too low for my likeness. It always appears kinda blurry. I'd really appreciate if you can solve that baby.",2
2020,Masha Allah,5
2020,"This is a very terrible app. It doesn't show my recent transactions, even after uninstalling and re-installing several times. And all my calls and messages to the gtb customer care has proven futile! Terrible!!!",1
2020,Superb,5
2020,Please sir I can't change to my pin and my account was block,1
2020,صحيح,5
2020,I cannot login to my account. This app is disappointing,1
2020,"I really am so frustrated right now, Gtbank app is nothing buy useless, and I wonder why we'll have to download something that is so useless as this. Can you imagine I downloaded this app and just for me to click sign up, I notice is not clicking I tried all my best but nothing... it's really so painful",1
2020,Works excellently well,5
2020,Initially before the upgrade that I did today the app has been excellent but immediately I did the upgrade today the app stopped working even trying to login through the various id's still not successful why is that? Now it works fyn very perfect,5
2020,Great customer service. I complained and the issue was promptly resolved. Cheers.,5
2020,Bad Experience Almost 24 hours still cannot log into my account via the app. Showing me some funny error messages. It has really made transaction difficult for me. Very unsatisfy.,1
2020,Great app,5
2020,Gud Only,2
2020,This app for me is the best so far. All that are complaining should take a look at their phones. Maybe their phone is running on obsolete android version because I had never experienced any issue whatsoever.,5
2020,Don't know what is wrong it keeps bringing internal processing error whenever I try to sign up plz I need reply,1
2020,We love YouTube It Is Great It is cool,5
2020,Why cant you people use normal user Id or email instead of a long digit as user Id input. I mistakenly cleared mine and now there is no way for me to retrieve it. Do I have to go to the branch and start queuing because of user id... so sad 🤦‍♂️,1
2020,The best,5
2020,"It was working perfectly before, untill when i update it today, that stopped working, can't even loging",2
2020,"Very very very bad ,ive been trying to open the app for the past 30 minutes it wont even open after updating ,whats going on ,how do i access my account like this ,i dont even know what to do ,please i need help",1
2020,Not working,1
2020,This is the worst update of this app. What's going on? It's not letting me log in and now it says my token is blocked. Hope this isn't a hacking trick. Do something fast as I have no intention of visiting any Bank branch.,1
2020,"I use it daily but as at today 19th of may 2020, I can't login into my app.",3
2020,"What the hell, you added phone number login and now i cant login with my phone number or email, the new update is hell, kindly return the app to its formal way or do something better and stop making life difficult for your customers.",1
2020,Why break something that works perfectly fine?,1
2020,Please since the update i am not able to use it. Whats the issue?,1
2020,The application is very perfect in terms of trazaction.,3
2020,Why is my GT app no longer working? I cant log in as I used to. What's going on?,2
2020,"After today's update, I can't login or do anything.",3
2020,Very poor,1
2020,The app was working well prior to the last review. It hasn't worked well after the last review. I have uninstalled and reinstalled the app but still having unpleasant experience.,3
2020,Best in online transaction. Imagine when Speed and convenience are merged together,5
2020,Very good,4
2020,"After the last update, the app refuses to open, saying ""an error occurred, please try again later"". It always does this after you publish a new update. 👎",1
2020,I updated the app about 15hours ago now I've not been able to login.,1
2020,It's no longer responding. It does not seem to work again.,1
2020,I love the app,5
2020,"Since I updated my app I have not been able to access my account, I really don't know what to do right now.",1
2020,"Whatever you do DON'T UPDATE this app! You'll regret it I promise you that. I don't know what kind of developers they have working for them, but they must certainly hate their employers to take what was a perfectly functional app and turn it into this nonsense. You can't even log in to the app without getting error as response, when you finally log in after hours, your transaction will not be completed - another error message.",1
2020,The app is quite cool and makes transactions seamless. So it's a GO for me 👍.,5
2020,This recent update is bad. I can't login anymore. Pls re-upload the old app. This one is useless.,1
2020,OK,5
2020,Very lovely,5
2020,"Why changing the user ID, you now make it easier for any insider intruder to manipulate the account. This is not a good idea at all.",5
2020,Good app,5
2020,I love gtb,5
2020,"Its the worst upgrade so far, can't initiate a smooth transaction via the app, very frustrating",1
2020,"The app became very useless after i updated it today, i can't even login and there is no way I can restore it to the previous version.",1
2020,Reliable app,5
2020,Pls I just downloaded this app and was trying to login but it keep saying an error occur while trying to log me in. Pls I need help on how to login and make payments using the application.,3
2020,Smooth,5
2020,This is probably the most cumbersome Bank app to use. There is no function that aids the addition of another device. I am downloading for the third time cos I simply changed devices. It is difficult to add new device and even rejects my passwords. You guys didn't get this right. GTWorld app is even worse.,1
2020,"Updated the app, it rather logged me out completely. Trying to setup the new app but gets stocked, I can't get in. It's so frustrating",2
2020,"After updating the app I can access my account, try my user id, account number nothing.",2
2020,Find it difficult to register my mobile app,3
2020,Update it into today's bank hall standards,4
2020,Kool beautiful,5
2020,Good,5
2020,"Very frustrating! Inspite of putting all d necessary details,i have been unable to login!!!",1
2020,An excellent app. Allow saving contact for mobile recharge.,5
2020,Easy to use and secure.,3
2020,Really enjoy using the app,5
2020,Nice app,5
2020,This app is the worst app ever go and learn from Access bank app. It keeps asking for OTP and when you input what was sent to your regististered phone number it keep saying its invalide. You I.T guys need to go back to school.,1
2020,You are doing well technically. Keep it up.,4
2020,How to rollback to old app please ? This is not working fine.,1
2020,Interesting,5
2020,Great app,5
2020,"I'm having a lot of problems with this app, I'd stop using it if it's not rectified...",2
2020,Best App,5
2020,Great,5
2020,Best Banking app 2020,5
2020,"It was very good until it stoped working, i uninstalled it and downloaded another one, they said i can now use my 4 digit pin to use it but there was no provision to enter the 4 digit pin. At that point it was so fraustrating.",2
2020,Awesome,5
2020,Exxellent,5
2020,Cool,5
2020,My bank for life...,5
2020,Good,5
2020,Signing in can be a hassle sometimes,2
2020,"It's working perfectly, but after today's update it stops working completely, can even open using all the user...",1
2020,"Please add share receipt to transactions such that one can share the receipt of transactions at anytime one needs it, not just immediately after transactions.",3
2020,A great app for banking transaction,5
2020,"My sim card has broken ,want to change my number",1
2020,Good,5
2020,"Since when I updated my previous GT bank application, my experience with application is very horrible and counterproductive as the application can't allow the user to transfer money or top up a mobile phone. Please withdraw it now and replace with functional and efficient one to serve your customers better.",1
2020,"I can't do anything with my app, nothing just to login and check balance, I'm really stressed over thus app. Pls fix your mobile app it's unconvincing me, im pleading.",1
2020,GTBank please refund my money ... 67500 Naira was deducted from my account ... What happened?,1
2020,"I only get to login ocassionaly, the app keeps rejecting my username and password.",1
2020,One moment its working just fine. Next you wont even be able to log on your account. Imagine you have a business transaction to Make at that moment. You guys can do better fix that goddamn bug will you ?,1
2020,Cool,5
2020,"In fact, Very enjoyable and easy",5
2020,GTB mobile banking is the worst online banking I have seen... so annoying,1
2020,Great,4
2020,"This app is so terrible, GT you can do better than this",1
2020,The app is effective when needed.,4
2020,"This app is not smart to know when I switch devices, and sometimes it fails.",2
2020,I got a message to upgrade my app. But all these bad reviews are scaring me. I cant afford to have issuses with my app now because of this corona period. I'ld better stick to the version i have now. The app is working well for me right now ❤,5
2020,Great,5
2020,I love it,5
2020,Anytime I click on the sign up nothing gets displayed To sign up!!!,1
2020,This app is a disgrace.,1
2020,Good app for fast payment. But I am also concerned about having a receipt at the end of transaction. Also more security features like SMS to verify authentication.,4
2020,This app is very interested becouse it can allow u to have access with your account,5
2020,Huh,4
2020,Great app,4
2020,Gtbank has been the best in Nigeria,5
2020,"I have been trying to register after downloading the application since last year but not succesful ,pls help",3
2020,Good,5
2020,Good,5
2020,Good,4
2020,"This is the worst mobile banking app i have ever used!. I signed up on the app with my existing gtbank acct number, input the first four digits on my card and the OTP recieved via my registered number, but the reply has always been INVALID OTP, despite being correct. I have done this severally without any improvements. Bank didn't reply email/tweet. I tried again recently after almost two weeks still to no avail. I am removing this app from my device immediately. A total waste of time",1
2020,Ok,5
2020,The best,5
2020,I'm banking with gtbank in Sierra Leone But I'm presently out of the country.. How can I check my account or have access through this app. Thanks,1
2020,I can't open my app with my fingerprint other banks are operating perfectly,3
2020,Great app,5
2020,Why is sierra leone option not on here,1
2020,Good,5
2020,"The first class banking in the world,so lovely.",5
2020,I downloaded it a month ago I signed up and got my password but everything i try to log in it just bring me back to the beginning and it has being doing that for over a month naw and i asked for help it is still the same,1
2020,So I can't use the mobile app if I do not have an atm card?,1
2020,Since I have updated this application I can't transfer or recharge since December . I can only log in and check my balance. I have been to the bank to lodge my complain but they told me the it's due to the upgrade they are doing since December. I have complained times without number but all my efforts prove abortive.,5
2020,Works fine but feedback channels aren't responsive,3
2020,"But data through the app, delivered something extremely different",1
2020,Great!,5
2020,Good app while it lasted... Dunno d difference with GT World,5
2020,"Hello, good day. I've been trying to log on in to my account through this app.... The phone number I registered my bank account with is not active any more.... And I don't receive OTP on my e-mail I don't know why",3
2020,My app is not opening again why,1
2020,Good,5
2020,U guyz better do something ever since d upgrade I haven't been able to login my account.. even receiving alert is now a serious problem!,1
2020,I been trying to download this app for the past three days now. What exactly is the problem. The lockdown have stop us from visiting your branch to carried out our transaction. Please you people should do something.,1
2020,"This app is very reliable with a good security. It makes banking easier anytime, any day.",5
2020,Friendly,5
2020,"Kindly assist,am trying to enter my security question and answers, it showing internal service error.",1
2020,"GTB has been my best bank when I was in Nigeria, though I have been unable to use it for a while now, but I have all details of my account, I downloaded this app to enable me start using my GTB again but it keeps telling me email or ID not valid, how I wish this can be corrected so as to enable me use my account again, Note I am outside Nigeria but I still wish to continue using my GTB account. Kindly do something",2
2020,Perfect,5
2020,Great,5
2020,Very good n easy to use,3
2020,Is the best and has never disappointed me for any moment.,4
2020,Fine,5
2020,Good and nice,5
2020,I was about to download this app but the bad reviews made me decide otherwise. Don't wanna waste my data.,1
2020,I have not been able to use the App since my last update. Keeps telling me wrong transaction pin,1
2020,Correct one,5
2020,Nice 👍,5
2020,Awesome,5
2020,Its well with the firm,5
2020,Good,5
2020,"U really disappointed me this pandemic time with the way u are deducting ur loan,their should be suspension on this loan u should consider us this trying time",1
2020,"I regreted updating , I cant transfer and keep my promise . This need urgent solution now ! . You cant do nothing on the app , it a complete messup and that developer should be ashame as this as caused many damages as we cant keep our promise . When you longing and click transfer to gtbank or others it wont response , even the help&services is not responding . if you can solve this like right now or go back to old app now till you can ! . This a big shame on a bank like gtbank ! Bad App",1
2020,Great,5
2020,amazing,5
2020,The Best Finance app ever used.,5
2020,Perfect,5
2020,Not really nice. The bank is loosing is value in the area of ATM marching. I can really enjoy the service.,2
2020,Annoying app. I don't know why it keeps erasing d username which is a long number generated by the bank. Isnt the username supposed to be on the home page by default?,1
2020,I can't buy data anymore since upgrade. Can you provide the old version? I dont know why I upgraded? Everything was fine till upgrade. This is a pitiful user experience. Don't your software Developers do testing before rolling out. I can't even use my mobile Number App as I have changed my phone three times since 2014.,1
2020,This mobile banking app is not working since i update it. Please whats the problem,1
2020,"Your mobile app is the best...have used it, very good and easy to use. Kudos.",4
2020,Very nice and professional,4
2020,💯⭐⭐⭐⭐⭐⭐⭐❤,5
2020,"Can i signup without my ATM last four digits,?",1
2020,eva mi mama,5
2020,Awesome,5
2020,I have no active ATM infact i am not interested in this ATM of a thing so i didn't collect it since i opened my account...now that your banks are closed i downloaded the mobile banking app but couldn't use it as after sending me a code which i used but there's a space wherein my card number is requested which i have none....please how do i remedy the situation? I need your urgent response please.,1
2020,Bad,1
2020,Fantastic apps,5
2020,Great app,4
2020,Costumer service is active,5
2020,I love it,5
2020,"Good app,but why cant one add beneficiaries bofore use,either bank details,phone numbers,dstv iuc,gotv iuc, etc, Pls management shoul upgrade it.",3
2020,"Great app, easy to use",5
2020,"This app is very useless. I can't even transfer or buy airtime, nothing works.",1
2020,Thanks for the secure app. I,5
2020,Gtbnk una well done .as i sub for my dstv 24 of march uptill now i did not get my money back whch i sent several mail and calls no reply.i called dstv i was told to call my bank i called many times no reply .i sent message to ur instagram page.pls i bought data 1hr ago uptill now i did not see any data on my phone .u people should refund my money.cos all these small small thief una day thief me is getting too much.this is not the first nor the 5th time .i use God beg una make una refund my money,1
2020,This app is a very useless app. Many times it will not log you in without any error. Though its fantastic when you are able to log on. I think you guys should work on this.,2
2020,On line transaction,3
2020,Wanted to withdraw using the ATM and I was debited but not paid. Since last week I've logged a dispense error complaint but the money has not be reversed yet. Please help me out.,3
2020,Superb,4
2020,How do I get my internet banking ID,4
2020,I love dis app its one of the best i have sein thank u so so much,5
2020,Hanging,1
2020,Good,5
2020,I love it,5
2020,Thank you so much GT BANK😍😍😘😘😘,5
2020,"I can no longer use the finger-print scanner to log-in since the recent update. You've ruined an important part of the application. And you guys just reply with "" we regret any inconveniences"" but no effort towards any remedy. I ADVISE USERS NOT TO UPGRADE TO THIS NEW VERSION BUT CONTINUE TO USE THE OLDER VERSIONS.",1
2020,Great app,5
2020,"Since I updated this app, the features like airtime and data/ transfer of funds to own accounts etc has stopped working. And in this ""stay at home season"" ....what a miserable life . Am forced to delete the app cos it's frustrating",1
2020,Best,5
2020,Great people,5
2020,Remarkable,5
2020,"Good day i am new on this app but i have issue network,",5
2020,Pls I have forgotten my user id,1
2020,I downloaded GTBank app. Anytime i log into my account with the app. There is a place where i will be ask to click on PIN or TOKEN it will hang. It will not pass there. Please check it out.,2
2020,"Rubbish, download GTWorld instead!",1
2020,"I downloaded this app since last year December but i can't sign up, looks like the sign up button is disabled. How can i work this out",1
2020,How to login,5
2020,"GTBank have put me in financial trouble how of no consideration for customers needs. No way to solve any problem, making us financially trapped with more problems expecially this hard time. Every other Banks are doing well to attend to customers. But the reverse is the case battling with getting customer care to attend to my problem. Please help me beg GTB ooo, I believe many will be in same situation with me",2
2020,Useless bank or useless card I dunno which one sef. I can't add card on PayPal for online transactions with dollar sites. Mtcheww..,1
2020,Nice one,4
2020,Very good,5
2020,It a nice app but not supported in ghana. Please add ghana,2
2020,Useless,1
2020,Good app,5
2020,Lovely banking tool,5
2020,"I am trying to download this app, but it's not downloading, it's just rolling, my data is working fine, what could be the issue please?",3
2020,Best,5
2020,Best of all,5
2020,Nice. I like this app,4
2020,This app is okay for what it is designed. However you can't just download it and start using it. You have to visit your bank to profile your account for it in the bank.,4
2020,"Greetings,my name is mr collins nwoye ever since i upgraded my phone,i tried to download my Gtb app but the app is asking for my card pin, which i cant find on my atm card,pls what will i do.",3
2020,The best,5
2020,Im having issues with the sign up button on the app. Just got it installed and need to sign up my account on the device. All other buttons are responding except the sign up button. How the heck do i proceed now?,1
2020,"Hello, from 17/4/2020. I couldn't use this app. Whenever I try to login, it won't log me in, rather, a message will appear on the screen that my account is blocked. Displaying some numbers for me to call.",3
2020,Searching transactions by range hasn't been effective ever since I have been using this app...,3
2020,Worst bank ever,2
2020,I Love this Bank So Much.... best In African,5
2020,"This app Is trash.. I tried changing the password they asked me to change and it keep telling me fill in the null space, it really annoying!",1
2020,Good,5
2020,Ok good,5
2020,Cool,4
2020,"This is really not good at all. Haven't been able to do any transaction with this app for quite some time now,.... the buttons are not responsive when you click on them. I can only sign in to check my account balance and that's all........ so sad,.....",5
2020,Nice app,5
2020,A niceapp,5
2020,Very annoying application try to improve your services it's dumb,1
2020,Awesome app 👍,5
2020,Great app,5
2020,I'm very interested,5
2020,The most terrible bank mobile app ever. We can't even hide account balance. Immediately you sign in to the app zoom all the details are opened. What if I don't want someone to see my account balance??? Then you will just show it to them like that... The app needs to be redesigned again,1
2020,This app has been very helpful Is so good Love it make transaction easily,5
2020,Great experience,5
2020,Good,4
2020,Fabulous,5
2020,It's OK,5
2020,Bad app and bad protocol of operation.... U guys need to copy Access bank app for a better customer service,1
2020,Very good,5
2020,Very good but u guys suppose to allow non salary earners to request for loan,3
2020,"Very bad, can do transfer on it!",1
2020,I love this bank so much This bank i one among the best,5
2020,Awesome,5
2020,"Please how can you help me? My Atm card has expired,and my registerd line has been stolen a day before lockdown.....now i need ur help i cant transfer or withdraw from bank",4
2020,Fantastic,5
2020,Since this morning I have not been able to log in after input your login details it will just remain in the same place and nothing 😡😠😡😡😡😠 I even uninstall the app and reinstalled it but nothing happened same issue,1
2020,Cool,5
2020,Nice bank.,5
2020,Best bank in oppration,5
2020,very frustrating.I can't even log in,1
2020,Brilliant and straight forward. Iv been using the *737# for years now. So excited to have this. As I currently live in London and dont always use my mtn line,4
2020,Goooooood,5
2020,Nice and consistence,5
2020,Good app Very easy,5
2020,Nice app,5
2020,Nice,5
2020,It good I like it,5
2020,"Good day, Ever since I updated to this version, I have never been able to use the app effectively. Some menus and submenus are not working. For example, the ""Airtime & Data"" menu will never give you any feedback when you select it, likewise the transfer to GTBank and transfer to other banks. They're not working at all. I had to revert to the old version. The developer should kindly check this and other problems with the app and rectify them.",2
2020,Perennial log in difficulty. It's the worst banking app I have ever used.,1
2020,Please how do I get my account back cause I have forgotten the username I used,3
2020,Unable to download for some days now,1
2020,"If you have no bank card , please don't bother to waste your time on this app...",1
2020,"A very terrible mobile application. When you send money, the application gives you a response ""transaction processing"" after over 1hr, you will think your transaction didn't go through because your account will not be debited. This idiot app will debit your account later after you might have sent the payment using other bank. stupid developers.",1
2020,Fantastic,5
2020,It keeps logging me out and after a while it will tell me invalid username or password. Sometimes it doesn't even ope at all!!!!!,1
2020,"This App frustrated me. This is my third time giving it another trial. But to this review part, it's full of complaint, yet, nothing has been done about it. It does not allow me choose PIN option for transactions but once you click token, it will respond. Please my choice is PIN, do something about that. GTB used to be my pride bank but it seems standard is getting watered down. Even your 24hours customer service numbers have all become scam. Neglect is becoming high on your side.",1
2020,Its an easy way of banking. I Love it,5
2020,"Great The app works fine for me... One of the Most used app on my playstore apps, it's reliable too",5
2020,I can't even use the 737 to transfer,1
2020,Great app,4
2020,Very beautiful,5
2020,"Very good, easy banking and it saves stress...",5
2020,Best bank app,5
2020,Doing fine,5
2020,Best banking app,5
2020,Very Good,5
2020,Good,2
2020,Poor,1
2020,#1 when it comes to financial apps,5
2020,Nice app,5
2020,"Transaction History not displaying fully. When I search for my transaction history, I get only about 10 no matter the range of date I put in. This is really poor cos I have to wait for my statement of account to see my monthly transactions. Please fix this.",1
2020,You are accurate,5
2020,Ad zsez,3
2020,Good,4
2020,App most at times does not connect to internet in periods you are in dear need.,2
2020,Good,5
2020,Awesome,5
2020,Good babking,5
2020,Excellent,5
2020,Good,5
2020,"I love it,its working well,it never disappoint",4
2020,Love this bank like mad fast in transaction and other things,5
2020,"This app is horribly designed by a sadist. Interface is not friendly and app keeps tossing you back and forth between the ""you're using a temporal password"" and change to a new. Fix this mess you've created called app!",1
2020,A reliable financial institutions,5
2020,I'm not being able to make transfer on my app,3
2020,nice,5
2020,Great App,5
2020,Great,5
2020,Awful,1
2020,I've had my account for roughly a year now.. but till today I cant get registered to the app.. why? When I try it always tells me invalid account details.. how?why? This is very awful!!,1
2020,It was good and reliable,4
2020,Have not been able to open the app since 2 days ago after entering my Username and password.,1
2020,I love it,5
2020,Excellent,5
2020,Jeez you need to get upgrade have been to make important transfer I need to find a nearby bank huh,1
2020,Perfect app,5
2020,Bad,1
2020,Excellent,5
2020,That is my good bank I love them,5
2020,"Very easy to use. The steps to employ are not cumbersome, and the process of operation is understandable by all classes of people.",5
2020,Excellent,5
2020,Good,5
2020,"I just updated the app, and its giving me so much issues. Some of the options are not responding, i can't transfer and i cant buy airtime. Its complete rubbish",1
2020,So wow... I stay anywhere in the world and control my account and transfer to my love ones.,5
2020,Total nonsense..,1
2020,Excellent,5
2020,Easy to use,5
2020,Excellently,5
2020,Its so terrible. If i had known i would not have updated the app. I cannot do transfer. The menu freeze once you click on transfer.,1
2020,Very ok,5
2020,The app is so effective,5
2020,Very good app. 4 stars,4
2020,Excellent,5
2020,Been trying to sign up for a while nw it nt working,1
2020,Everything about GTbank is useless. Please do not bank with them. The app has not been working for months. They claim they will look into it but do not. Service is so poor. Move to stanbic and leave the hopeless gtbank.,1
2020,Okay,5
2020,Excellent,5
2020,Best,5
2020,"The most worst app I've ever seen, I have my email profiled on my account, yet still complaining of email missing.",1
2020,Very perfect,5
2020,Very good app,5
2020,The login is really taking so much time its so annoying,1
2020,Very nice app,5
2020,Very nice and easy transaction,4
2020,Good,5
2020,"Am using two accounts with gtbank which is the savings and current ,the app only displays my current account.Please what can I do to have the two accounts on one app.",4
2020,App is practically USELESS on my phone since i installed it. Anytime i try to sign up i don't get the log-in link they send to my mail. email.,1
2020,Great App,5
2020,Good,5
2020,Very easy to use with all required features for transaction,5
2020,Good And smart,5
2020,Awesome,5
2020,I have been trying to download GTB app for over a month now it has been unsuccessful. It just keep buffing and nothing. How am I supposed to use mobile app if I cant even download.,1
2020,Fantastic,5
2020,Not working well,1
2020,"Unfortunately enough several complaint has been raised bit still no response, which is unfair, since updating my app I have been unable to use transfer, buy airtime and some module on the app. Please kindly fix this or advise customers otherwise as bank of this statue shouldn't have such difficulty resolving complaint.",1
2020,Excellent. Please keep it up. Thanks,5
2020,The app is okay. The range part never works and this has not been working since my 2 years of using the app. Always have to download my statement.,3
2020,Nothing works on this app.,1
2020,"Downloaded the app, worked fine a few days but started displaying invalid username or password. Not a nice experience. Kindly resolve please",1
2020,Thanks is ok,5
2020,Fantastic,5
2020,Very unreliable. Haven't been able to log on for 4 days now. It happens often and then I have to uninstall and reinstall. But I'm not going to do that for the 5th time!,1
2020,Easy,5
2020,Very good,5
2020,The best banking App. Very to Easy to use and security is top,5
2020,Good,5
2020,"The last time i try to login it was thug of war ,now i have deleted the former app. As i speake now am trying to re-download the app again and is not coming up just rolling and rolling.....i am fed up.",2
2020,Lovely apps and easy to operate,4
2020,Best experience ever. Love you guys to the moon n back,5
2020,I can't even log into the app after registration,1
2020,It keeps telling me wrong details,1
2020,it keep saying incorrect pin when trying to sign in,1
2020,Ok,5
2020,"Nonsense,,,,,why will i need my card to login into my account???",1
2020,Good,4
2020,Fantastic,5
2020,I can't login or create a profile without having a card? Really? That is pure nonsense!,1
2020,This app doesnt work for us in Ghana why?,1
2020,You guys are doing a great work. Keep it up. I like your products and services. Keep on making your services smooth and developing means to attend to your customers as fast as possible.,5
2020,Nice app,5
2020,Very fast and reliable,5
2020,Great app,5
2020,Cool,5
2020,Good,5
2020,Awesome,5
2020,"I have been having problems with logging in, when it does I can't make transfers because it asking me for a secret answer which I never registered for",1
2020,Good,5
2020,Excellent,5
2020,Great app,5
2020,Pls i cant log in through the app. They promise to send me a mail to rectify it but till now I've not receive any.,1
2020,"App not working, it keeps booting endlessly I have uninstalled and reinstalled several times.",1
2020,Just okay.,4
2020,"This app upgrade is completely useless. Looks more like a downgrade, all the options that works perfectly fine doesn't anymore e.g bills and payments (keeps showing error), you can no longer store beneficiaries and all. etc. This is a terrible app upgrade to say the least. How can I downgrade?",1
2020,It is very much flexible and easy to uses,5
2020,It's very difficult to log into this app.,2
2020,Great,5
2020,GTBank is my bank since i was in school amd up till date i cant share them with any other bank they the best and remain the best,5
2020,Its so sad i having been trying to log in for d past 1 month now n i don't get pass d log in stage after inputing my log in details. I called customer service lodged my complain n even wrote a mail. Gt bank hasn't replied. This is so frustrating as i have physically go to d bank n be part of that long queue. The app is a scam n Gt bank isnt doing much,1
2020,Hi please am in uae and i need use this app to transfer fund/withraw its been an issue. Please kindly help with way out besides i dont have an atm card here... Thanks in anticipation for your SUCCINT response... I jsut downlaoded the app now but i cant access it. Please respond,3
2020,"It went from bad to worst! The app practically depends on you having a bank card for it to function properly. GTB is the only bank that's so backward with such idea. I wondered how they managed to break into UK market. Once you change your phone, you are back to step 0. Very bad user experience! I should be able to change my phone without any glitch. Please learn from other apps! I'm a software developer, I know what I'm talking about!",1
2020,"Great, Real and Secure 💯💯💯",5
2020,Please i sent a note on 15th march on issue i have with my acct but no respond yet. I need help please,2
2020,This is working perfectly well i love it,5
2020,Oladiti yinka abidemi,5
2020,"My issue has been resolved, thank you 👍",5
2020,I am worried since i cannot select my country(Ghana) to log in to my account,1
2020,"Everything about is bad and stressful, I hate the bank, I hate app",1
2020,Excellent performance.,5
2020,I didn't put it to use as such.Am not keen on electronic banking yet.Did not try to monitor my credit here.,3
2020,I can't use this app to transfer money to someone using another bank,2
2020,Nice banking,5
2020,The app has been great until late last year. I have not been able to change from token to PIN or use my fingerprint for authentication. Please fix it..thank you.,3
2020,Why gtb always deduted money without any reason in someone account,1
2020,Fantastic,5
2020,Thank you,5
2020,Wonderful,4
2020,Nice,5
2020,Superb,5
2020,Hmm 🤔 it's now working but I have to delete the app and reinstall it again.,4
2020,Good,4
2020,It was great.,5
2020,I cant even get started... it's asking for my email password but it keeps displaying only numbers on the keypad...mean while my email password is a word,1
2020,This application is useless since i redownload it i can not transfer i can only check my balance. I called customer care i was told to download it again but uptill now its not working.,1
2020,Very interesting,5
2020,Good app,5
2020,I like it,4
2020,Great,5
2020,"Its not funny how i haven't download this application non talk of signing up on it and 19,800 was deducted from my savings bank account without my permission over the 9th of March this present year and the bank Customer Care Attendant was telling me she couldn't get me the information of the person whom the money was sent to and i was told to fill a form and having done that, i was then told to wait for the next fourty five (45) working days.",1
2020,Very good,4
2020,"I haven't been able to use the app since I redownloaded it, it keeps denying my login details and I can't even change my password, it's frustrating",1
2020,Dont even bother opening this bank When u need them the most They will disappoint you With how much I love this bank but now I hate this bank so much Since they refuse to help me I think it time i leave d bank Yes i might be a small customer today but i know how many people I av advertise Gtbank to telling them how good d bank is And I know how many av open account with u Can u believe the same transcation i did with my friend who is using different bank got help he needed I HATE GTB,1
2020,"GT Bank is my favourite bank and I'm glad they have an Android app. However, I'm disappointed this app app for now is a flop. Absolute ""nonsense"". Get back to work guy and don't rest until you get it right. Don't let me down please.",1
2020,"I encounter a lot of difficulties trying to use the app of recent. Transfer of funds can't be done. I tried to see if there is a new updated version,but there is none. Pls kindly do something quick.",2
2020,"Gtbank, after registering and confirming and everything, I can't log into the app. Keeps saying 'no profiled account for this user'. What does it mean?",1
2020,One of the best app,4
2020,Cool,5
2020,Best of all,5
2020,"Its app is so bad,that i can't even do anything with it. I think its time to take it off my phone",1
2020,Good,4
2020,It was good and outstanding app,4
2020,Very useless,1
2020,"Aremu o mutiu, am a owner of tipper motor",5
2020,Good,5
2020,The best app,5
2020,"The experience is really annoying and frustrating, now I can't even log in into the app no more, updated the app and problem still unsolved.",1
2020,Fantastic,5
2020,It works well with my infinix zero. Navigation is easy. Love it. Keep it up.,5
2020,good,5
2020,Very good,5
2020,Perpect software,5
2020,Superb,5
2020,I cannot make money transfers with this app. I think you need to fix this ASAP,2
2020,Very bad. I cannot add beneficiaries for making transfers. Terrible,1
2020,"App crashes 80% of the time, cannot complete more than one transfer when it works. You have to log out and log back on to complete multiple transfers.",1
2020,Awesome and helpful,5
2020,Pls how can i open account on this apps,1
2020,Very easy to use,5
2020,Your GTbank app not Gtworld is still showing 1.75% for the quick credit loan.,4
2020,"Very effective, reliable, fast, easy to operate and great app.",5
2020,"Really amazing, fast and reliable.., Keep giving the best",5
2020,"Its always pop up error occurred and why? I dont know,well i have used other bank mobile app and j have to go to a branch just because i want to install their app,i wont go to a branch this time around because GTB is better than this.whats the essence of the mobile banking if i have to go to a customer care in your bank to link my account to the app.",1
2020,Since i installed the app have not been able to sign in,1
2020,The app is not responding well as expected..,2
2020,Ok,5
2020,App has been malfunctioning for the past three days,1
2020,Exciting,3
2020,Not good...its some timea doesnt open...please download GTB world,5
2020,Working well,5
2020,It always take time to open and load pages during transactions,1
2020,Great,5
2020,I can't transfer to other banks. I messaged the customer care. They did nothing about it,3
2020,"This app frustrated my life, it takes multiple tries if I am lucky to log in, sometimes 2 whole days and I can't even log in. Other bank apps are much easier and reliable.",1
2020,"Hi GTB, once i log into my Gtb app , i do not see my recent transactions history.it is virtually empty.kindly assist to resolve this.",3
2020,I have not been able to download this app for two straight days.,1
2020,"Since I downloaded this app on my new phone, fingerprint log in just keeps rolling till forever, except I log in with my pin. And now, using my pin just keeps rolling till forever again. Please rectify this issue.",2
2020,Nice,5
2020,User friendly and so flexible,5
2020,"Very annoying app... Very hard to login, it's as if u need a bit of luck to do that... I think you should check your over mtn 4G network and 3G networks...",2
2020,Easy to surf,5
2020,Perfect,5
2020,Must i add someone as a beneficiary every time I want to transfer money to them? It's quite tiring.,5
2020,Great to have gtbank app!,5
2020,My gtbank my pride,5
2020,Great app,5
2020,Excellent,5
2020,Good,3
2020,A once lovely app now a horrible experience - can't log in most a time!,1
2020,Good banking system and update,5
2020,"Lately, this app has not been the same old GTBank app we are used to. It takes forever to log in and at times it is completely impossible to log in. Something need to be done about this as other banks apps I am using are not having similar problems.",3
2020,I have been trying to use the app for over a week now to no avail.i uninstall and trying to re install has been problematic,1
2020,Good,4
2020,Good app,4
2020,"This app never works with Wi-Fi, why though?????!",3
2020,"This new update kept crashing on my tablet for quick top up, and the mobile/data menu is not opening up",2
2020,Good app,5
2020,Very friendly when using pin but bad with tokem,4
2020,Nice,1
2020,Great app,5
2020,"Fruadulent bank, So only gtb curent account holder can ref my account and you guys had to create an account when u said i did not meet the requerement and freezed my money after few transactions for over 4 months today. I will not hunt for gtb curent account holders just to satisfy your selfish GT to GT ref policy. Also let customers know that u dont acept other bank ref. I hate your branch, i have to stand for 5hrs. customer care. Shell Aba Road Branch... 0.Star",1
2020,Nice,5
2020,It did not take time for me to receive the alart of money transfer someone transferred to me,5
2020,I love Gtbank bet what I did not understand is dat they minus me one thousand naira for replacement of my master naira card after a week you people minus me another seventh five naira for renewed of master card pls I did no understand oooh,3
2020,Excellent,5
2020,Since the last update this app as become very useless ...I can only check my balance...can no longer transfer or recharge ...it is over 3 month now gtbank as done nothing to resolve this issue,1
2020,It's ok 👌,5
2020,Useful,5
2020,"I cant log in with my fingerprint, but i can make transactions with it",4
2020,👍🏼,5
2020,This app needs too be fast,4
2020,I just got a new phone and put in the email registered with my account but it insists that it's invalid. Its frustrating,1
2020,Musa. Babangida,5
2020,Good,5
2020,Supetb,5
2020,"I wanted to login after I've authenticate my email but for the past one week, it keep showing AN ERROR OCCUR, PLEASE TRY AGAIN",1
2020,Nice one,5
2020,"Great app and thanks to the developer however, you can always let the app retain copy of receipt.",4
2020,Never works when you need it...,1
2020,I love this bank and i want to be part of it,5
2020,I can't even sign up for the mobile baking why,1
2020,A handy banking tool anywhere,4
2020,Not quite fast to be registered,3
2020,"J😘jj,",5
2020,Cool to use GTBank app,5
2020,Good,5
2020,It was working when I was at home. But it won't even open now that I'm In Europe and I don't know what to do,4
2020,Why is this App hanging too much these days? I have tried to make a transfer for the 5th time. All to no avail. Update this App and optimize it well. Such a disappointment.,1
2020,Very good,4
2020,Good,5
2020,"This app is highly unreliable. It takes almost up to an hour to log in, just to log in. This can't be used during an emergency. Please work on this.",1
2020,Trusted,5
2020,Dope,5
2020,Excellent!!,5
2020,Fingerprint authentication doesn't seem to work anymore since December 2019... please can this be resolved as it saves time to login,3
2020,Most times I find it difficult to pass authentication stage and it's very bad especially when one is in dear need of the app,2
2020,It is normal to use...,5
2020,Good Aa,5
2020,"M.,,bb",4
2020,Very functional app,5
2020,OK,4
2020,"It is just the best banking app,so far",5
2020,Have been trying to use this app for some weeks now but could not since i updated this app. I have delete and upload again but i can not access it i could not make any transactions with it.,1
2020,Wow great,5
2020,Excellent,5
2020,Good,5
2020,Awesome app. Makes banking sweet,5
2020,"I'm a new customer, but I can't even sign up to the app because, after putting the OTP sent to me, it keep saying invalid pin. It is so discouraging.",1
2020,Amazing,4
2020,"Great app, its been very useful to carry out transactions and also monitor my account",5
2020,Very good,5
2020,Great,4
2020,Good,5
2020,I love the convenience of the app. It is great,5
2020,Smart,5
2020,Cool and accessible,5
2020,It very very impresive app,5
2020,"Tnx now working perfectly ok, but when i try to log in using my finger print it keeps telling me incorrect username and password",4
2020,Wahoooo,4
2020,I downloaded the app and I could not pass the activate my pin stage. pls what's the difference between transaction pin and card pin because I tried and cldnt pass that stage.,2
2020,Nice App,5
2020,Excellent,5
2020,Im unable to pass the authentication stage. Please look into it. Thanks.,1
2020,"Since i updated this App, i can't use it for transfer or recharge, only to log in and check account balance till this moment. It's practically useless and can get one stranded. Please let's go back to the previous version that was working excellently well. APP developers please take note, this is money issue and should be taken seriously.",1
2020,Fantastic App,5
2020,Good,5
2020,"It never work for me, i tried several times",2
2020,Exceptional,5
2020,I want to usef it for transferr,3
2020,"I installed and configured the app on my phone with the assistance of an official of the bank close to a month ago and it has not been able to make transfers or any transactions. I've carefully followed the steps required in filling up information which includes the 4 digits pin which is same with the one I use for my ATM card and 737 transactions. Please, what is the cause of this challange and what next should I do? Thank you.",1
2020,Ok,5
2020,Horrible app. Kept on trying to go beyond the pin creation page but i constantly got several error messages and before you say anything my Android OS is a version 9,1
2020,Great,4
2020,Pls gtbank can't we use d app without our Gmail ihave been trying to open d app with my number but it is not opening not dat I do not have a Gmail account but when i was opening my account then I do not have but now I have what can I do to b able 2 use d app,2
2020,The best app ever seen.,5
2020,Everything made easy.?,5
2020,Good,5
2020,"App is not working,i can't use it for any transaction",1
2020,"The app works fine except the usual freezing and the sign up option for the mobile banking is not working. I've installed and reinstalled to no effect, getting frustrated",3
2020,"Since I did last update, nothing is working. I cannot make transfer or recharge my phone. Practically nothing is working. Very frustrating. I regrete the update because the former one was better.",1
2020,Very nice,5
2020,Great,5
2020,Easy to use,4
2020,"Execellent, I have not been disappointed ever since I started using the app.",5
2020,It's user-friendly,5
2020,Doesn't work.,1
2020,"No prompt for fingerprint login despite being enabled. Please keep the Transaction History, nobody wants to search for recent transactions like I want to print a statement. I just want to scroll through. Thanks",1
2020,Good,5
2020,The most useless app since I have started downloading. What nonsense are they producing as an app which it not even versatile. It's not working beyond d signing in or up options. Review your apps before you market them.,1
2020,Very cool,4
2020,MY BANK FOR LIFE,5
2020,Very poor quality,5
2020,Well I just Downloaded D App.& I Input My Previous Login Details & Boom 💥 it Opens. Nice Work GTB.,5
2020,Simply most convenient bank app. Thanks,5
2020,Excellent,5
2020,"I regret updating this app, everything was working fine in fact i have never had issues with the app for many years until this recent update, i cant make transfers and cant pay bills, this is annoying!",1
2020,Frustrating and immensely annoying. Since November last year the app has only been good for logging in and own account transfers. Trying to transfer to gt accounts or even other banks does not just work. I have waited patiently to see if this is fixed but nada! Downward rating from 5 to 1 star. I'd make it zero if possible. Even airtime purchase does not work.,1
2020,Very bad!,2
2020,40% okay,2
2020,"Been having problems with the fingerprint login (the app refuses to log me in unless i enter the pin manually) and fingerprint payment authentication (which INSISTS that i must enter the pin as well before transfer can be processed). Have unistalled and reinstalled the app several times with the same results. As regards your reply to my comment, have NEVER used my email as my login credentials. Have ALWAYS used the ID numbers assigned. So I doubt that's the issue",2
2020,Very fantastic,5
2020,Good,5
2020,Excellet,4
2020,"Gtb bank this people are very hardless cannot fixed an issue every body is complaining of, device authentication",1
2020,Good,5
2020,It doesn't show me other banks. So therefore i can't transfer to another bank.,1
2020,I just Download the app but I was asked to enter my ID user or email which I did after it reply me that the email you enter did not attached with any account pls kindly help me I need to some transactions on my phone thanks very urgent,1
2020,I could not sign into this App. Very frustrating. GTBank should grow up please and your POS services are frequently having network issues. Haba GTBank!,1
2020,Since last year I have not been able to pass the authentication stage don't know why.,1
2020,Good app,5
2020,Since i change my phone..can't use the app. the pin option is not working force me to use the token option which i don't want..this thing should be fixed.,1
2020,Excellent,5
2020,I can't register with this app Showing me an error always need help pls,1
2020,Good,5
2020,"Less complicated, easy and direct to use",3
2020,Somehow nice but I can't bet game online,4
2020,I can't even download the app.,1
2020,What do i do if i forget my login details?,5
2020,The app crashes alot. You guys should do something about it. Gtbank you people should work on this frequent crashing of your app,1
2020,Good,5
2020,A bad app..not funtioning well...takes a long period of time before opening,1
2020,Splendid,5
2020,"Useless app, it logs in when it likes.",1
2020,Poor,1
2020,"Its a good mobile app, i love it",5
2020,Easy to access and secure,5
2020,I keep getting an error occurred from gtworld app and I get invalid otp from this app even when I imputed the correct codes sent to me,3
2020,"Dear GTB Please, i can not use this app because i don't remember any of the details i used in signing up I can't remember the number, the email and the password I used How can i signup on the mobile app with a new number Thanks",1
2020,Good,5
2020,Nice,5
2020,Unable to create account it keeps telling me my card pin is invalid,1
2020,It always showing error error why,1
2020,This app sucks it keeps saying errors dont no what wrong please you gies should fix this crazy stuff ok everyone is complaining now i cant use the app so much pains to me.,1
2020,Good,5
2020,I cant sign up,2
2020,I keep getting error when i try to sign up,3
2020,Excellent,5
2020,I just downloaded the app and when signing up was told my account number cannot be validated,1
2020,"Terrible!!! I downloaded the app,trying to go through registration stages and its saying that my account number can not be validated meanwhile this same account runs my day today bank transaction it's a shame",1
2020,Good,5
2020,"My experience with the app since the end of last year had been a bad one. I can't pass device authentication stagel since then, both on my previous and my recent phone(new Android phone, spark4 by Tecno). GTB, please what's going on? The previous version of the app was fine until this new version came toward the end of last year. The reviews on this platform has been negative, so far. Please fix it. Tayo .",1
2020,Bad app.,1
2020,"Very bad...i can't even get through, it's been saying error occured since, nonsense",1
2020,"Very useless app, one day on three days off. You can't rely on it for emergency transaction",1
2020,Good,5
2020,Good,4
2020,I am having problem getting my app,5
2020,Is useful,4
2020,Very good,5
2020,Am finding it difficult to sign in. When I click the sign in bottom there is no response. But when I click other button it responds effectively. Pls fix. Thank you,3
2020,Lovely,5
2020,Good banking and secure App,5
2020,Reliable,5
2020,"Until the fingerprint login is fixed, I stand on my 2 stats rating. After the upgrade, I can`t sign in or confirm my transaction with my finger print scanner. Kindly look into this issue as I find it difficult to enter my password when am on a Wi-Fi connection. Thank you.",2
2020,Very slow,1
2020,I cant transfer to other banks,2
2020,had to downgrade my 5 stars to 1. it's what it's worth at the moment.,1
2020,Exceed expectations most times.,5
2020,Superb,4
2020,"Why can't I use the app, have registered but can't login",2
2020,Nice,5
2020,Reliable,5
2020,The app did not download to my phone .....so painful,1
2020,Pls i would love to do savings using the app. How can i do that. I want to be able to monitor my savings. Pls what are the procedures i need to follow,4
2020,Great app,5
2020,I can't perform any operations on the app. I can't even log in anymore...most of the options aren't responding when I click on them...please fix the issue,1
2020,My app has not been opening for the past one week..I can't even do anything with the app,1
2020,Very good,5
2020,"I updated the app, now I don't have the option of unlocking it with my fingerprint even though I have registered my fingerprint. I also can't make transfers because it is requesting a transaction pin and I've entered the old pin I was using before update, it keeps saying invalid pin. Please bring back the option of fingerprint for logging in and confirming transactions.",3
2020,"My app hardly opens, it just hangs there",1
2020,Fast n reliable,5
2020,Very good but toooooooooo much slorgish,5
2020,"It has been wonderful and reliable in the past years. Until yesterday night the app has been rejecting my username. I was thinking it was the network but I have unstall and reinstall few times today, still the same.",5
2020,Nice app,5
2020,Bad.... Too bad,1
2020,It's reliable,5
2020,good one,4
2020,"I just wasted my time and data, after registration I couldn't login",1
2020,The app works perfectly but plz I have an issue... Tried logging in with my details and it notified me that my account is blocked but the short code works and there is some money in my Leger balance they are not releasing to me for years now.,5
2020,Great app! Very easy to use,5
2020,Excelent,5
2020,Please fix this app.,1
2020,Reliable,4
2020,Good,4
2020,App doesn't work most of the time.,1
2020,Good but sometimes it fails when you need it most,5
2020,Very good,5
2020,Reliable and legit,5
2020,"This app was working well till it began to tell me ""the email address is not linked"" then it proceeded to ""nk account for this user"" It's annoying. I need to use 737 for my transactions now",1
2020,Great,5
2020,"This bank service is very poor. Imagine one can't buy airtime, make transfer to other bank through their app. Please find lasting solutions to all these problems.",1
2020,I have been finding difficult to lunch the application since morning,3
2020,I have been trying to sign in over 5hours now i need urgent money to send to my family yet the account did not open these is a very terible app i think thr update is worst please guys dont update your gtbank app it will break your heart,1
2020,Just started messing up,1
2020,"This is a great improvement! The idea of an alternative digit pin to token is a welcome idea. Thank you. I will, however, give you 5* when my beneficiary phone numbers stop disappearing. Believe you will fix this. ETA: The app doesn't login sometimes. It's annoying. It And by the way, I'm not Olalekan. 😡",2
2020,"I use a Nokia 7 plus and Since I updated, it keeps on crashing or simply refuses to login. Whatever you did, the previous version was a lot more stable. This update is pure ""trash"" . Too many bugs. Fix it or we dump it.",1
2020,"Just problematic all these while,login in problem and so much to worry about",1
2020,Impressive,5
2020,Its very bad I couldn't sign up,1
2020,It's exlusive,3
2020,Better,5
2020,It's nice,5
2020,Can't login just because I can't get my mail can't I verify with my alert number.cant access my app,2
2020,"This new font for the new update is too big, is there anyway you can reduce the large font to the previous update, itll be great",3
2020,"It's reduce my stress,very convenient",5
2020,Don't ever use this trash when you are about to do something meaningful please be guided,1
2020,"The new app is not opening, asking me to generate new token number and not being activated. I have tried for the past four days but with no result. What should i do. This is frustrating",2
2020,Good,5
2020,Good but network is bad today ooo,1
2020,Something bad network,5
2020,8kkoool,3
2020,Very happy,5
2020,Excellent,5
2020,Cool,5
2020,Love it Thoo you guys are giving me small issue Please Can I be your model?,5
2020,I find it very hard to login everytime. I can't rely on my app for urgent payments. I end up getting stranded.,1
2020,This app is not helping at all.. I can't even change my temporary password.. 😠😠😠 All I'm getting is THE WRONG USER PASSWORD,1
2020,I used to be able to log into my app until yesterday. I had to download and reinstall but it's still the same. Keeps showing internal processing error. Can this be resolved please,1
2020,"Anytine i update the app, i lost my saved beneficiaries.",1
2020,Quck and faster,5
2020,Amazing Bank... I use my app worldwide,5
2020,This is one of the most useless app ever made! To transfer money from one GTB account to another took 6 hours. This is ridiculous!,1
2020,Not satisfactory,3
2020,Luv u,5
2020,Cool but finding hard to open the app For some days now,5
2020,It was nice app to operate your account conveniently,5
2020,Very effective,4
2020,Nice and easy,5
2020,Your apps useless. They are not user friendly. This is the third year I've unsuceesfully tried to use your mobile app. It seems the OTP you send is useless. Sign up never works.,1
2020,"All of a sudden, no button works in the app anymore. I have uninstalled and re-installed severally. I can't make payments, transfers or any transaction again.",1
2020,"Stupid app, i can't log in. Waste of space.",1
2020,Lovely and reliable,5
2020,It's been a very good onr,4
2020,"After going through some people's complaints here i was so skeptical of downloading this app, but as a curious person that i am i still whent ahead to download. SAME COMPLAIN INTERNAL PROCESSING ERROR. My first time though",1
2020,Awesome,5
2020,"Always takes time to load sometimes doesnt. Compared to other Banks mobile apps, this is to slow and seems to be to heavy for the network.",3
2020,So more easiest to use it I love it,5
2020,I'm not happy ☺ this GT bank account but why can't open account bank on Ghana? Let know me,1
2020,Very slow,1
2020,Can't verify the email that have been using for months,2
2020,It is a very good and reliable app,5
2020,Amazing,5
2020,"Reports error. Hope this is not a fake app, we might l be at risk for filling our login. Wish there is a no-star review, this app is worse",1
2020,This app is really frustrating. I am unable to make a transfer to a beneficiary. It shows beneficiary doesnt exist when I try making payment and beneficiary already exist when I try to add the recipient. I have uninstalled it several times and even cleared the cache but still not resolved. I tried entering the account number but it shows it already exist but won't allow me send to it.,1
2020,Is Good,5
2020,Leader,4
2020,"Great app that helps you achieve lots of banking goals. The only problem is that, attimes the app doesn't open up once you type in your password or put your fingerprint. A restart doesn't help either. It's almost like the app picks the time it wishes to work🙂. A friend who uses an iPhone also complained about this recently. It never used to be like this when I started using the app. Probably an incompatible feature with newer Android and iOS OSes?",4
2020,I love this app thank gtb my cool bank,5
2020,So lovely an enjoyable,5
2020,Very nice app,5
2020,Great app as a banking facility,5
2020,Fantastic and useful,5
2020,Keeps getting better with each use,4
2020,"One of my best bank, l love GTBank",5
2020,This app has refused to open after the download i can't create my pin,5
2020,We need more new features,4
2020,Great,4
2020,I kept in getting info that login credentials couldn't be sent to customer. Have uninstalled and installed severally still the same. Do i have to visit a bank before i can sign up on the app?,1
2020,"A great app that makes banking transaction seamless anywhere, anytime; and the security and customer support is dependable.",5
2020,"Fingerprint auth doesn't work, keep getting INVALID USERNAME OR PASSWORD. Pretty much my biggest issue with the app.",3
2020,One bank that is digital savvy,5
2020,so fast,5
2020,eccelent,4
2020,Great app,5
2020,So good,4
2020,best act of all,5
2020,The app doesn't open sometimes even after entering my pin or finger print or both.,2
2020,Loan is not accessible,3
2020,It very cool,5
2020,Fantastic app,5
2020,Good,5
2020,Alright,5
2020,Good,1
2020,Error connections,5
2020,I can't connect to the server. I have uninstalled and reinstalled the app and it is not working..,1
2020,Good,5
2020,Its a great and easy app for banking transactions!,5
2020,Good,5
2020,Great,5
2020,Wonderful app,5
2020,"Why am not getting OTP, it wasn't send to me",3
2020,Wonderful,5
2020,We,5
2020,They are telling me..token validation failed..generate a new transaction code...am not happy,1
2020,An error occurred. That's what it keeps showing. Pls get your acts together and put up something that's works,1
2020,Stupid app,1
2020,Please give us the old application this one is not working. Transfer to GTBANK is not working Transfer to other bank is not working,1
2020,Good,5
2020,Please help. I can't sign up into this app,3
2020,"My finger print stopped working, I dont know why.",3
2020,Excellent,5
2020,Better than the GTWorld.,3
2020,"When I installed this latest version, I can't carry out any transaction. I can only view my balance. All other features are not responsive. I had to go back to the old version.",1
2020,"Please i would like to request for our BVN number to be displayed in the app in future updates. *5 stars if this is done* Secondly, GTBank charges my bank account for USSD transactions even when the CBN has stated that USSD transactions should be free. This is criminal!",1
2020,Is effective and Depending on,5
2020,Nice app. Solves all my problems,4
2020,I don't lyk it.... D service is really bad,2
2020,I have not been able to log in for a week now. It just keeps rolling. Do something about this please.,2
2020,Very good,5
2020,"Okay app, but can't transfer money to other banks",3
2020,I wanted to download this App but there's no positive remark about it. All i see is complain upon complain. I don't like a blood sucking App let alone an App dat is link to me Money pot. I can't fit sout ooo!,1
2020,Very annoying App,1
2020,Usless app,1
2020,Good,4
2020,"I just reinstalled this application after formatting my phone and this new update pin to register device don't work, Even when i skipped and logged in transfer to other banks dont work. Please give us an app that work. There is no escuse o. and please dont even tell me to send support an email because you are the ones that decided to do an upgrade that doesn't work. Update.. I still cant go beyond choosing authentication method and pin option is not clicking.",1
2020,"Compared with the functionality and the ease-of-use of other banks' mobile apps, I can say without any reasonable doubt that this particular app is purpose-built with the intention of frustrating the user!",1
2020,Nice App,5
2020,"I have been enjoying using your app for transactions untill a few days ago when I change my phone from infinix note 2 LTE to infinix note 5 stylus. I can't register my new device anymore. I'm really disappointed , I can't execute transaction anymore. Please, doesn't your app support my device? Finally, the issue has been resolved and I've been able to register my new mobile device and execute transaction easily as usual. Thanks to developers !",4
2020,Though the app is useful but i can't use my finger print. Once I use finger print it accept it but write invalid username or password. Kindly upgrade to accept finger print in place of conventional password.,4
2020,Bad,5
2020,The payment icon isn't linked in this application,1
2020,Great app. User friendly.,5
2020,App hasn't allowed me log in for about 2 weeks now! Just keeps rolling on the home screen after inputting my pin or fingerprint! I know a couple other users facing the same issue and the bank hasn't done anything about this! Not good support,3
2020,Its awesome,5
2020,Perfect,5
2020,Since I updated to the new version have not been able to recharge through the app anymore and was not able to credit my sport bet account...,1
2020,Fantastic,5
2019,Very good,5
2019,I like it,5
2019,Relatably fast service i could rely on while on the go.,4
2019,"The User interface on my android device is embarassing. The bugs are crazy, i wish i could send screenshots but i'm livid. Please try and make it more accessible to all smartphones, even if its running on the Android 6.0 OS.",1
2019,Pls with this new update I cannot make transfers... You just keep tapping on the icons but it doesn't move forward... Pls something needs to be done ASAP it's really tiring.,3
2019,"Nice app, love it so much",5
2019,Since this new update its bern hard for me to login i used it for some time after then when i want to login it just stays at the home screen and load like for ever then it tells me internal process error i dont understand...please give us app that works..and dont tell me to send any email that wont be answered by human. thank.i am only giving it 3 star because the previous app works perfectly fine,3
2019,I can't login my app.. After I input my password it just keeps loading and never opens,2
2019,Still checking it,3
2019,One of the best mobile app experience,5
2019,Excellent,5
2019,"I have not been able to log in when i updated to the latest version. And i tried signing up again, i'm getting network error response. And i so need the app running asap",1
2019,Awesome,5
2019,Good,5
2019,So,1
2019,Good,5
2019,Good app,5
2019,Great App,5
2019,Very excellent,5
2019,"For the past 3 days now, I can't login to my mobile app account, anytime I want to login the mobile will be showing ""your email couldn't be verified""..... I don't understand what is going on.Please fix it oooo..",1
2019,"It has miss behaving for sometime, i can't make transfer",3
2019,Good,1
2019,Exveptional,5
2019,It take longer hour to login after recent update. Very poor app,1
2019,Best online banking app ever 👍,5
2019,I dont understand what they mean by verify security password,1
2019,"Nice, one of the best Mobile Banking App",5
2019,"It has been working perfectly fine on my previous phones, but ever since I changed my phone and downloaded the app, I haven't been able to log in. In the process of authorizing the new device and create new pin, I always get a response of either ""unable to process at the moment"" or ""email and phone number not linked to the account"", for the past one week. Even several emails and help center haven't yield any result. That's a poor one from the developer and the bank.",1
2019,Following the last update is difficult to log on. It takes ages and most times the app will not connect or log on. This app used to be one of the banking app but it has the worst user experience now.,1
2019,Great,5
2019,Easy to use and fantastic,5
2019,"I hate this bank. Poor service, and likewise poor App. Difficult to use and less intuitive...I wish I could rate u guys zero star. GTBank needs a reform because it provides poor service and lack good customer relationship.",1
2019,"Used to be my go to app. However, since I updated this app, I have not been able to use it to make transfers! The transfer button doesn't work! Please sort this out!",3
2019,"Unfortunately GT apps is very disappointing, for good 3 day i can't make a single transaction habba. I rate it zero.",1
2019,"One word, ANNOYING app... Can't get through device authorization since I factory reset my phone and now trying to reinstall.",1
2019,Have not been able to register my mobile banking account on my new device. But logs when I choose the option that the device is not mine.. I need help,1
2019,"Easy made transfer faster. Nice one GTB, best app",5
2019,Nice,5
2019,It a perfect app,5
2019,Good,5
2019,"App not working since I changed my phone, which is a higher end device. I'm unable to even set up pin. App had been working fine on my old phone and there was no complaint. But since the change a couple of months now, it hasn't worked, hence the 3 stars. It would have been a 5 star if it was an app that worked easily on all smartphones.",3
2019,He's doing well better than rest,5
2019,Useless app please not necessary to update an app that is not functioning. Please is there any way we can download the old app.,1
2019,Over 3hrs now I tried entering the user's and password....it will just keep loading and loading. I just uninstalled it,1
2019,"I can,t sign in",1
2019,Finger print no longer works to open the new update,3
2019,Thumps up👍,5
2019,Good,5
2019,Great experience,5
2019,I haven't been able to get past the first page of registration. For over 3 days. This is appaling to say the least. Abysmal quality.,1
2019,Special and splendid,5
2019,OK,5
2019,So frustrating this app is no more working smoothly as I have not been able to carry out any transaction of any form for the past few weeks. Even logging in sometimes now is not working. This app is now a trash,1
2019,This app messed up. Did a transfer to someone and i was debited twice for two transfers.,1
2019,Used to be ok...but I have been uninstalling and reinstalling over 3times now. Fix it.,1
2019,I need hundred thousand naira from you loan,4
2019,"I was unable to signup,so i have to give it 5 yet pending when i signup and start using it.",3
2019,Nice app,4
2019,"Hello GTbank, transfers to GTbank and other banks have stopped working on my GTbank mobile app since Friday 20th December, 2019. It doesn't respond at all after several pressing. Please kindly assist to resolve this issue as I have not been able to do any transaction since yesterday. Thanks",1
2019,Great App.,5
2019,Good,5
2019,"The update has made fingerprint login impossible,this is bad!",1
2019,Have been using this app since 2016 everything is working well fine and smooth oh Until yesterday I tried to make a transaction the app keep loading from yesterday till now it still load Please help fix this its urgent,4
2019,Makes sense,4
2019,"My best banking app, nevertheless this particular one is giving me a lot of problems until I got the new one",4
2019,Too slow in loading.. Very poor to make transaction..,1
2019,I'm not able to create a new account please work on it,1
2019,Cool,5
2019,Terrible! I'm unable to log back into my account after updating this app. I sent the email two days back. Yet you have still refused to resolve the issue. This is very poor GTBank!,1
2019,The best ever,5
2019,"Good job! Keep it up, there is room for improvement",5
2019,"Best bank application so far,kudos to Guaranty trust bank",5
2019,Pls i am really begining to get irritated i hav installed and uninstalled the app several times i jus doesnt allow me get past the create pin stage to register n log in. What's going on i hav bn unable to use the app since i opened my account.,1
2019,The app doesn't respond sometimes and that experience sucks,1
2019,"Kindly take note of the new app. to authorize pin is an issue, is not even responding",1
2019,Difficulty to download,1
2019,Pls assist me i want to activate my account what step should have take as new on the platform pls assist asap,1
2019,App doesn't let me authorize my new device with token. Doesn't even load the page to input my token. It's really inconvenient.,1
2019,Best service app,5
2019,Lovely app best to use,5
2019,Good app I can lodged any complaints or issue through app and 24hr resolved,5
2019,Bad... Very bad.. Ever since i had this app installed it has never responded Till now i haven't even signed up cause it has never opened,1
2019,Useless unable to signup,1
2019,"One of the best banking App so far, thump up for u GTB But I'm having difficulty in using my fingerprint to log in.",5
2019,"I want to plead that you people stop giving stupid and annoying updates. Let us enjoy the existing versions in peace. My app got updated yesterday afternoon, I have been unable to sign up since yesterday afternoon up till now as I type. Please stop making life unbearable via ur mobile app. Thank you",1
2019,The app refuses the open. In like 10 attemps only 2 will open easily. Is very poor please,1
2019,Why isn't it working exactly,1
2019,"I can't seem to register using this app, telling me no Internet connection... Is very annoying",1
2019,This is a bad app I've ever seen,1
2019,"I love this, it has all the required features",5
2019,Very good,4
2019,Worst mobile banking app I've used. Very disappointing. It hardly works. It only takes a miracle for one to make a transaction with this useless app.,1
2019,Very fast and reliable app,5
2019,Fantastic App,4
2019,I should have known and not update the app. Ever since the update after I login nothing else works,1
2019,Some features like To GT Bank and To Other Banks options while trying to make a transfer and when I wanted to pay for electricity bill under Other Payments are not clickable,1
2019,Great,5
2019,Excellent,5
2019,"Gtb app , its a great app the developer did a great job , but some thingd are missing, i believe it needed to be add , like loan , invest on fg bond , state bound ect , lent money and earn pasentage , stock trade ,to be honest developer have my 100 ℅, good job done becuse i enjoy this app ,",5
2019,Why can't I sign up on the banking platform? The mWallet worked fine. It's not nice. What is the problem?,2
2019,It is user friendly and efficient.,5
2019,Great,3
2019,I can't login what's the problem,1
2019,"Very useful app but, some features are not functioning very well.",5
2019,"I just cant seem to setup this app on my phone. For some months now,it keeps telling me no network connection.",1
2019,I F,3
2019,Nice,4
2019,Used to be good. Now it's completely buggy. The UI keeps twitching. You input your password and it doesn't load (Not a network problem as I also use other apps). A lot of issues with saving beneficiaries. Overall poor performance. Please fix. Update: This is becoming ridiculous. Is there anything being done about this app? I can't access the app even with a very good network. It doesn't leave the password request screen.,1
2019,This updated version is not functional. I cannot make transfers or payments,1
2019,"Extremely worst app, keeps stopping and shutting down",1
2019,I'm very satisfied with system,5
2019,I actually find the App really help and convinient..!,5
2019,"Bad bank, i het this stupid bank",5
2019,It fast and reliable,2
2019,It says login credentials could not be sent to customer.... Your service is so unbearable...,1
2019,Very cool,5
2019,Very Excellent & good,5
2019,Good,4
2019,Your app doesn't work,2
2019,Very good,4
2019,Best of the best,5
2019,Cool,5
2019,"Hello there, I keep having to uninstall and reinstall all the time because sometimes I wont just be able to log in for no reason.",4
2019,Good,5
2019,"Ị think the app is failing, cant make a transfer for some days now.",1
2019,Good,5
2019,"Since I upgraded This App I Can No longer transfer or Recharge or do anything with the App Again. Each time i Log In To Do Any transaction And Clicked On Anything, Whatever I Click Doesn't Respond. Please What Should I Do. The Old Update Was okay Before I Upgraded To This Latest Version.",1
2019,Nice app,5
2019,I can't authorize my phone with the app using pin.,1
2019,The App is not opening on my phone after clicking on let's get started.What will i do?shold i redownload????????,1
2019,Fingetprint to unlock app doesn't respond anymore after the previous update. Please fix,3
2019,very good app fast,5
2019,Excellent.,5
2019,"Good app,fast nd easy",5
2019,Excellent,5
2019,Good,1
2019,Added good,3
2019,My life,5
2019,I can't access it,1
2019,Nice one,5
2019,Doesn't even have a QR scanner,1
2019,Very easy and effective,5
2019,"The GTBank app has been superb but since I updated it, I have been finding difficulty in transferring, buying of airtime and others, please try to fix it, it's a huge problem",3
2019,"Since I updated my app in November, I've been having issues with the app. Currently I am trying to pay my gotv subscription but the cable tv column isn't opening. Pls check and resolve. Thanks",2
2019,Good app,5
2019,"it generates receipt with little details... please let it be full details... name of sender, reference no. sernder note , date etc",2
2019,Good but its been misfunctioning lately,4
2019,Best,5
2019,Very good,5
2019,Unable to connect and sign up,1
2019,Why is it diffcult to register in this app is just showing error i keep trying it but it is not working Pls do somthing about it,3
2019,Nice app,5
2019,Its very helpful and good,5
2019,I can't find Sierra Leone under countries,1
2019,Fantastic,5
2019,"Server goes on and off, not stable🙄",3
2019,after the update l logged in and tried making a transfer but its not working,1
2019,"I recently downloaded the app and it worked the first time, afterwards when I tried logging in with same password I was shown ""incorrect password or username"" and I never changed it after changing the temporary password, how do we fix this cause I never set a secret answer whatsoever",2
2019,"Used to be really good, but after the recent update its now filled with bugs... Can't assess my account anymore, the fingerprint option has been removed.... The former was much more better...",1
2019,Good,5
2019,Good,5
2019,The new updated app is not working well on my phone like the previous ones... I can't perform any transaction at all,1
2019,"I find it difficult to retrieve my userID and password when i provide my email address, it keep telling me ""Alert your account is attached to my email address"" . And i even tried to signup again so that i can use another email address to create another login UserID and password but the signup button is not taking me to the signup page.",1
2019,Good,5
2019,Very useless bank...I regret using gtb,1
2019,Nice & lovely application.....,5
2019,Good,1
2019,Great. Best mobile banking app.,5
2019,Refuses to login most of the time. It Doesn't even have the decency to show me the error message,1
2019,Good app. But it once debited me twice on a single transaction and then credited the receiver twice🙄,4
2019,"This app used to work seamlessly, but it has now become totally useless. You can't do any transaction with it.",1
2019,Does not work well on andriod 5.1,2
2019,My phone is running on 9.1 and it's not even telling me anything. It doesn't even open. So its not an android version issue. Kindly work on your app.,2
2019,Splendid,5
2019,Its very good app,4
2019,Excelence,5
2019,Excellent,5
2019,Good,5
2019,Nice,4
2019,Balance reflects too late,2
2019,"Very good and easy to use app for transaction,",5
2019,"Annoying. I don't want a Credit/Debit Card. I don't want a hardware token, therefore I can't use the app?!😑",1
2019,My app stopped working after I updated it. Don't understand what's wrong can u pls fix this?,1
2019,Very good.,3
2019,Good,5
2019,Good,3
2019,Simple design and very easy to use.,5
2019,Good and fast,4
2019,Great app,5
2019,"Have been good. The app has not disappointed me,very useful.",1
2019,Awesome,4
2019,Cool app love it,5
2019,Takes too much time to open. And almost impossible to register.,1
2019,Good.,4
2019,Nice app... Convenient but I observed once when I changed my device that it didn't give me the option to activate the new device being that I already have a registered profile,5
2019,"It's been inaccessible for over 2 weeks now. I just uninstalled and reinstalled it but demanding for ID which has been in use all this while. It's not accepting my old login details, don't know why... Please do something. Thanks",1
2019,Helpful,4
2019,I didn't receive login information for more than 8 hours,1
2019,Somebody transffered 10K to me as payment for somn the money didnt reflect and was later reversed..I lost that money and GT Bank is still GT Bank today.,1
2019,Ok,5
2019,"I have been trying to use this app on my new phone but reject the Username and password u gave me but keep saying i have multiple accounts with my email that i should use my ID, and i have using the one u sent to my mail but refuse it",1
2019,Can i get a loan from this app directly?,3
2019,Best app,5
2019,"I have updated, uninstalled and reinstalled both of your apps (GTWorld, GTBank) multiple times and both are giving me the same error message when I try to login (No profiled accounts for this user). How is this possible? I have active internet banking details! Your internet banking customer feedback section is home to a very negative review from me regarding the archaic nature of your service. Why can't your apps identify my details? Again, GTBank proves that it's the worst bank in the world.",1
2019,"Nice improvement 👍👍👍, love the fingerprint part 🤞🤞",5
2019,Struggling to log in to my accounts. Keyboard for password will not work,1
2019,💪,5
2019,I can't sign up why?,1
2019,"Very poor, fingerprint not working",1
2019,A platform should be made where users can create account. Nobody wants the stress of waiting in lines for customer care in banks..,3
2019,beautiful,5
2019,Good app for banking system,5
2019,This app worked fine before now it doesn't even log in. My phone is Android 8.0. Pls fix it,1
2019,Good,5
2019,Very good apps. But I can no longer do any transfer as the icon is not responding,5
2019,This App is awesome... Help me make transactions so easy...,5
2019,Can i change my email with this App,4
2019,The best for me,5
2019,"I didn't think GTBANK would ever degenerate to this! For the past one month, customers have been here presenting complaints and yet nothing is done to rectify the issues raised. I am about losing some key investment just because I can't make transfers from the app. How will GTB refund me this fund?! Soon, they'd apologise and want me to smile back home. GTB customer care line is also not helpful at the moment. It presents you with options of languages, but nothing works further. Good bye GTBANK!",1
2019,Not working,1
2019,First time using the app and it won't let me log in,1
2019,Best banking app ever! Kudos,5
2019,superb,5
2019,Fantastic perfomance,5
2019,I need Gtbank costumer care line because I don't understand their service anymore,5
2019,Fantastic,5
2019,Smart and user friendly,5
2019,This application is bugged. Transactions are no longer possible with it. Kindly fix it.,2
2019,Can't open the app,1
2019,Good but applications errors,3
2019,Since the last update nothing happens when you try to login,1
2019,"The app is not working! I can't choose PIN as transaction authentication method as it's not responding and when I click the TOKEN option, the code sent to me is invalid!",1
2019,Excellent,5
2019,Good,5
2019,I love it and it works fine but i suggest any GTBanker should also install GTWorld,5
2019,"I just updated my app, and now i cannot login again. The numbers on my userId is gone. Thanks for your response my email address worked fine.",5
2019,Not able to transfer with this app again,1
2019,Very good app,5
2019,Nice,5
2019,Pls Av relocated abroad how can I change my number and email so that I can monitor my acct on my UK line. Thanks,5
2019,"One word for this app, annoying, it was better before they made changes, now if I want to authorize my device I can't press pin, also if I press token, it keeps telling me invalid code. Ok, I felt maybe I have to sign up again, but I can't even sign up cos its just there for show, its not working. They should find something to do about this.",1
2019,Why is it that I cannot activate it on my own except I reach bank for help. Pls let it be like that of first bank,5
2019,O/500,5
2019,Perfect,5
2019,Love it,5
2019,"I currently updated this app and I can no longer make transfer to neither GTB account nor other banks. When I click it doesn't respond, I can however only make transfer to my own account and preregistered account. Kindly correct this error,",4
2019,I don't understand. I was ask to supply my details which includes my card pin and i did but each time i tried to login they tell me email supplied is invalid,1
2019,Useless app Dont download ...waste of data !,1
2019,We need a feature that will allow us transfer fx (foreign currency) via the app. UBA customers can transfer money from their foreign currency account to their naira account but not possible with GTBank app. A big turn off. Do something about it.,2
2019,"Kk, i got ur reply but my Atm card as expiry since september, will go for d new one soon.was dat d reason it saying invalid card pin? Thanks",1
2019,Well each time I tried open the app to sign up it's always showing no connection try again later,1
2019,Very useless app. The former was better how.can I upgrade and now I can't use it. I'm. Been forced to use the ibanking website and a token.. Rubbish .I've wasted my data 6 times redownloading. Better undo the update and post the former app.. this one is zero star ..,1
2019,It has been a generally good app up until the recent update which is just awful Please provide another update,4
2019,The app just seizes to load. You try to log in and it would not load.,1
2019,Nice,5
2019,Cul and awesome thanks,5
2019,"This app is now totally useless, i updated it last night and right now I cant by airtime nor data on it, so useless and annoying right now..",1
2019,Best app ever,5
2019,Hasn't been functioning properly for sometime now,1
2019,Wonderfully okay,5
2019,Very good,5
2019,Upgrade is cool,3
2019,Ok,5
2019,Easy and safe,5
2019,Since i updated the app i have not been able to log in. Keep receving error message,1
2019,"I really don't know why I've been having problem logging in for the past few days. It keeps telling me "" Your email could not be verified, please try again"". You guys should do sth about this please. My app was always working quite well before.",1
2019,Extraodinary,5
2019,I have been trying to login to my account but it's saying email not verified even though I have been using the app for more than 6 months.,1
2019,good,3
2019,"I used to love this app very much but after the last upgrade, I can't make transfers and it's just stressing my life. Once it's resolved I'll increase the stars, every other thing works fine",1
2019,"The app has been having bugs after every update and I've been tolerating it, fingerprint to login doesn't work, I can't save new beneficiary, input box won't respond and so on now recently after the update it tells me my email doesn't belong to any account that was the last straw I uninstalled the app and downloaded GT world",1
2019,It's good,5
2019,A very good and timely app,5
2019,"I love this app, it's very easy to use",5
2019,Crappy.....i cant even signup keeps telling me check your network.... something that is on 4g and pls dont tell me it has issue with devices of os 5.1 below....my os is 9.0 for Christ's sake,1
2019,Good,5
2019,Ok,3
2019,"This new update needs urgent attention,i can't transfer or buy airtime on the app!",2
2019,Excellent,5
2019,"I keep getting Application Error, the connection to the server was unsuccessful when i launch the app. I have uninstalled the app and install again, still the same thing. This is frustrating as this dosen't occur before not until your recent deployment. I have tried again, it is still the same thing. It ain't working at all. Please help my life!!!",1
2019,I don't know what's happening to the transfer option when I logged in. It looks like it has been disabled. Other menu are functioning but only the transfer. Kindly assist.,4
2019,Horrible! *Login credentials unable to be sent to customer* why? I wasn't even able to register,1
2019,good app so nice,5
2019,Nice app,1
2019,"Is ok, verry easy",4
2019,"Please I need the old version back, I can't buy airtime again on this newly bugged app.",1
2019,Okay why will you people make one to update to this app when nothing is working on it? Can't you fix it or better take it down!!!,2
2019,"Downloaded the app but have been unable to sign up because the sign up button isnt responding. Infact i had to transfer the app to another phone and tried but to no avail still. I dont know, probably its a calculated event.",1
2019,App crashing on my device each time I want to send to Other Bank beneficiary. This is happening too on the GTBank World App (Nigeria). Update - 11/13/19 Issue still persists. It happens anytime I want to validate a beneficiary's bank account details (using the standard app) and when I try to log in (GT World App). OS: Android 9 (Pie) Device: Xiaomi Redmi Note 5,2
2019,always working nicely!,5
2019,Ok,5
2019,Perfect,5
2019,"As far as I am concerned. GTBank is the best of all, that I bank with. Unfortunately, I updated my mobile app today. How I wish I had gone through the review before running the update. The older version is superb and pls I want it back. I can practically do nothing on this update...",2
2019,Amazing app!,5
2019,Nice,5
2019,"I dont understand this app,it is just waste of time and data...i have been trying to sign up since yesterday but refused to connect.....it is not the network,something is wrong with the app",1
2019,I don't understand this app one bit,1
2019,"After upgrading i cant use it to transfer,what is the upgrade for,my ploblems?",1
2019,This useless app kept blocking my access to internet banking for over 3 days now and it has nothing to do with wrong username or password.,1
2019,The app was great until recently. Hard to login. Now it's impobible to do so.,1
2019,Nice,5
2019,Wow,5
2019,Excellent,5
2019,Cool,5
2019,Good,5
2019,Makes banking experience easier,4
2019,Great,5
2019,Marvellous,5
2019,Good banking,5
2019,Great banking experience on the GO,5
2019,Very nice,4
2019,Very stupid app...doesn't log in most timea... I wish there was a rating lesser than this 1 star,1
2019,"The App has been super until recently when some very important functions stopped working....its been so anoying after then... Could not load airtime, can't make transfers etcetera... Maybe this is because of some newly added features... You guys should fix this in time... I have uninstalled to reinstall twice now",2
2019,My experience has been so good just that at times they reverse transactions.try and work on that. Gtbank my best bank ever.,3
2019,"After an update, I can't Login to my account anymore. It's not accepting my user ID nor Password and it's weekend. So frustrating.",1
2019,A very efficient app,5
2019,Very good app,5
2019,The app has frozen since last mth. Cant make any transfers. Its annoying....,1
2019,What is wrong with the app I updated and all my log in credentials wiped .. and I cant even log into my account anymore ...sad,2
2019,Nice App,4
2019,"It was awesome initially it was downloaded but since last week to transfer to gt acct holders or other banks is a problem, i have complained at gtb twitter handle,its same thing. Am tired sef, transactions you can no longer do.. Pls, i have un installed and re installed severally. Pls an update yet on the app.",1
2019,This app is a waste of everything!!! I have an important transfer to make for over an hour now; and app is not even responding to log in clicks! I can't log in for an hour now. Rubbish update. And please stop lying that it has to do with OS 5 androids; I am using OS 7.1 phones! I hate this!,1
2019,"The sum of #25000 was debited from my account these morning throug atm finger print machine, l ludge the complain to the custormer care at ljebu ode ogun state and the reply was that l should wait for 24 hours for reversal but am yet to receive reversal alert. According to the custormer care they call it dispense error, please am in need of my money",3
2019,great work,5
2019,Misbehaving since the last update,1
2019,The touch/fingerprint sensor works on the former version for log in but doesn't on the latest version. It would be nicer if it can be fixed for easy log in.,1
2019,It's great,5
2019,Very good bank,5
2019,Problematic. It has doubled debits my account severely.,1
2019,Please increase the picture quality of the receipt image,4
2019,Satisfactory,5
2019,"Having read most reviews I realized that I am not the only one having these issues. Nothing works at all. Absolutely nothing, so I just deleted and reinstall an older version of the app via Xender. Now I'm all smiling again. I'm never ever upgrading again till it no longer functions on my phone. Been hectic past few days stuck. Pheww!!",4
2019,Dunno wats wrong with ur app. I keep getting fingerprint pop ups everytym i login despite the fact that the option is off in the app,1
2019,The previous version was better than the upgrade. Difficult to login and finger print option has been removed. Not able to login in the last 30 minutes,1
2019,Very effective and responsive app.,5
2019,What is wrong with this app dear GTB. The same email I used to login over 5 time is now telling me my email address is not verified. I can't log in. What is wrong with this app,1
2019,"Am having issues with my gtb app i can log in to my account, and i don't know why",2
2019,Can't login it says my email cannot be confirmed,1
2019,"Am experiencing difficult logging in,I had to delete the app and I cnt seem to install it again.",3
2019,Keeps telling me my email cannot be verified.,1
2019,Good app and it has been very useful and reliable. I like the speed and efficiency. And I love the fact that I can now download receipt of my transaction with the app. Great job!,5
2019,Giving me login issues,1
2019,Perfect,5
2019,"Your mobile app needs upgrading, one can not even sign up not to talk of loging in.",1
2019,Nice,5
2019,"At times you cannot log in, after user input his password and tap on log in button, app load and return down without login in the user. Please fix that bug.",3
2019,Perfect,5
2019,Good,4
2019,It seems this app is getting worse instead of better,3
2019,User friendly,5
2019,"Having login issues ""unable to verify email"" An email account I've been using for almost a decade",1
2019,Very good and attractive. Nice work.,4
2019,😲 its taking forever to download,1
2019,Good,5
2019,Good and reliable,5
2019,"I just updated the app now and i am regretting it already, i cant even log in not to talk of makibg transactions, too bad i cant downgrade it.. Please rectify this issue as soon as possible... *Note.. My username and password is correct",1
2019,"Before the upgrade, it was a very useful and handy tool. Now I can't even login again.",1
2019,"Nice apps with great features. But the Quick Credit feature to request a loan is not working on my Phone,...I tried so many times to request for a loan but couldn't get through, cant input the figure/amount of the loan am qualified for.",3
2019,Nice app,4
2019,Excellent,5
2019,Please how can I retrieve my user ID?,3
2019,This app has not been working for more than 24 hour now and I had to uninstall but couldn't reinstall again and don't know why. You just have to do something about it,1
2019,Dont know why I am unable to login. Both the fingerprint and password cant log me in,1
2019,My app updated and user id disappeared... and i can't rmb it... what do i do now ?,5
2019,Nice,5
2019,"Have been trying to download this app but it wont just download,its so annoying",1
2019,Good,5
2019,i can't login it just loads and stop. nothing happens. RE: there's no error response. it just loads and stop. RE: which contact details pls ?,1
2019,"It seems the last update broke something. When I do a transfer, it doesn't show whether successful or not. It asks if I would like to use fingerprint for future transfers and before I choose an option it crashes.",3
2019,"I can't send money to other bank, button is not responding.",4
2019,"Hey,I can't recharge or buy data..what's wrong here,? Please rectify this problem.",1
2019,"Horrible! I have to try to log in more than twenty times (not exaggerating), before it finally opens. You people should work on your app, this started after I updated it.",1
2019,I have been trying to download the app all morning and it's been unsuccessful. Can something be done about this?,1
2019,Very effective 💪✌👌,5
2019,Very good,5
2019,This upgrade is not it. It's not working. I update somedays ago and can seemnto do much with it. Please.,1
2019,Cool,5
2019,nice,5
2019,Please I want to open an account.,2
2019,Good,4
2019,Good,5
2019,"The app works but its buggy. Sometimes, it doesn't log me in when I put my pin. Sometimes, it tells me there is no email attached to my account, I would now have to close the app and restart it before it works. Fix this",3
2019,Did transfer to another bank it wasnt sent to d bank nor was it reversed ...probably it has hanged ...pls look into it,1
2019,useless app sorry to say this..what is gtb problem I downloaded the app so you guys want me to come to your bank..why can't I fill the the form here myself why do I have to come to the bank..nawa oo let me just unstill jeje..yes i did everything they said i dont have email that i have go to come to the bank.why can't they send the password and user id to my phone number,1
2019,Good,5
2019,"Please, bring back the old version. This new upgrade is rubbish. Can't do anything on it",1
2019,Very good app and helpfull i have never experience any difficulties in both old and new but the quick credit is not functioning,5
2019,"Rubbish most functions not clicking pls downgrade to old version, please stop regretting and fix the app",1
2019,Awesome,5
2019,Great jobs guys.,5
2019,The app allows you transfer money with ease and its secure with the fingerprint log in,5
2019,"The lastest update to this app has made it hard to use. You can no longer store the information of your devices such as phone numbers for easy recharge. NEPA meters , or modems for data recharge . Please tell your devs to bring back these features. You guys made it worse .",2
2019,Secured and very easy to use.,5
2019,Since downloading on my new phone.. I have not been able to see my transaction history,1
2019,This is amazing i really really love this application is awesom,5
2019,"Bad, it wasn't working",1
2019,"After I updated I can't login, I have to delete and reinstall to log in.... Pls work on the glitch",1
2019,Worst version of this app so far... Please before advertising an update to your app... Let us know how crappy it is... no finger print.. I cant even log in... and I am using and android 10 based smartphone.,1
2019,Can't do transfers after updating,1
2019,Satisfactory,5
2019,"Your app is total trash, been trying to register for days, it keeps saying ""email not verified"" the same email my first login details was sent to. Totally disappointed, if I have my way I'll give you guys ZERO star",1
2019,Haven't used it yet so I can't tell,4
2019,Thumbs Up !! GT,5
2019,"This application is faulty. Was it not tested before being uploading for users to download? Gtbank is more than this. Kindly fix the network errors or replace with the old version, at least it works well and better. Don't spoil the fun in mobile banking please. This is happening again. After the latest update, I can't make transfer and any other bill payment transaction. Have your update tested before upload on Google play store",1
2019,Perfect,5
2019,I appreciate your help and support,5
2019,Excellent,5
2019,"This is rubbish, time wasting, data consuming and lack merit; I wasted a lot of time to link my email with the account in the banking hall, since this app is telling me that my email is not conected with any account, yet nothing is working still displaying samething",1
2019,I have tried installing it on two different phones but it froze at the authetication point. This is on several trials on two different phones,1
2019,Great,5
2019,Is faster,5
2019,Why is The most easy and convenient thing on the app scrapped!!?? (Fingerprint payment!?) WOW! Please look into it. Thanks,1
2019,Sussed,5
2019,Good perhaps,5
2019,Good app but need improvement,5
2019,Great,5
2019,I love this gtb app is very fast I love it,5
2019,some things on this app ain't working,3
2019,Abreast with time on the globe,5
2019,I can't use it is not downloading,4
2019,"I used the old app to do so much and it doesn't freeze. After the update, I have not been able to make s transfer via the app. The update destroyed everything. Please do all you can to resolve this immediately. It allows me to login after which am unable to use it for transactions. What's the need?",4
2019,The update is a mess. Total mess,1
2019,Good,5
2019,After the update..Finding it hard to transfer to others..The tranfer click is not working..and other features also..please look into these.,3
2019,The app becomes unstable after this recent update. Please do something about it,3
2019,Excellent,4
2019,Happy.,5
2019,Nice one,5
2019,This app with Gtb is awesome.. I am not yet a customer but will soon be one of your favourites.. I so much love and enjoy every bit in Gtb.,5
2019,Good and express banking,1
2019,Was good,4
2019,"I cannot sign up this app because I'm not using the email address linked to the bank, how can I fix it please?",2
2019,Very good,5
2019,"This app update is faulty, it doesn't allow fund transfer, please do something about it urgently",2
2019,Good,5
2019,Good,5
2019,A bank that hardly dissapoints me,5
2019,Nice,5
2019,Nice app,5
2019,Best technology bank in Nigeria,5
2019,Great,5
2019,It is good and give more experience,4
2019,"This latest update came with a lot of problems with settings and help not responding including sports and betting, cable TV not also responsible it's just a trash I wish I can back date.",1
2019,"GT please have mercy and resolve this inability to send money to other banks situation. I've been coming to play store almost everyday and see y'al daily comment that you are trying to resolve the issue. Can you please give us a timeframe, at least? (It's been over 2 weeks already) Lest we become known as unrepentant debtors to those whom we need to send money to. Some of us rely on the app for everything and this issue is just ruining it for us. E jo oooo... Biko ooo",2
2019,Great,5
2019,Its homogeneous,5
2019,Good,5
2019,Ecellent,5
2019,Wild,5
2019,This app was working fine until the recent update. I've been unable to log in since the update.,1
2019,Great,5
2019,Best bank app no doubt,5
2019,"What a stupid greedy bank, i have banked with this greedy organization for 6yrs and no single benefit from them, all they could do is steal from my account without notification, other banks do free transfer but their's is block money, they could debit you 3k and claim its alert charges after taking money for every transfer being made, another factor is how this idiots treat customers, you can be on your feet in their bank for up to 3 hours and this goats don't care, loans they won't give.",1
2019,"Been trying to sign up but its not going, kindly assist...🥺",1
2019,"This is very annoying. I thought that the essence of updates is for better performance. This app now sucks. I can't do anything with it after updating it... Can't do transfer, can't pay my bills etc. I wish I didn't do the update. Too bad!",1
2019,This is a very good app. Since I have been using it I have never experienced any problems.,5
2019,Very good,4
2019,I can't log in to the app using my fingerprint after a recent upgrade on infinix note 3. I'm only able to use fingerprint for transfers,1
2019,EVERY TIME WHEN I COME TO NIGERIA IT WORKS VERY GOOD.,5
2019,Please how fast are you guys going to restore the full functionality of your app on phones on Android 5.0? Your new update has disenfranchised a lot of people with these devices!,1
2019,Works well,5
2019,Thanks buh wanna update automatically,5
2019,Good,5
2019,Whats happening to this latest Gtbank app cant make transfer to other banks or buy airtime the old version is very okay,1
2019,I just downloaded this application. If I may ask where are other customers review,1
2019,"Lately, the app doesn't reponse",2
2019,quick loan functions recently introduced not working.,5
2019,Good.service,5
2019,Very good service,5
2019,Unable to transfer,1
2019,Awesome,5
2019,Why the app is required to my ID user or email,5
2019,Why can't Ghanaians use it?,1
2019,Banking made easy,5
2019,It a great app for mobile devices,5
2019,Excellent,5
2019,Best bank for far,5
2019,this is nonsense after the application update i couldn't get back my USER ID why,1
2019,Am very glad best ever,5
2019,To verify my account directky,5
2019,Good app and quick connectivity. Easy to use,4
2019,Very good app,5
2019,What's all this? I can't make a transfer to both Gtbank and other banks. This is really poor!,1
2019,The latest update has a bug. One cannot effect a transfer to other banks. Also must services seems disabled.,4
2019,Cool cool cool,5
2019,The app is awesome.,5
2019,Smart app,5
2019,I have just uninstalled this very one. Most of the time it fails to login let alone transfer. Former veesion is better please,1
2019,Good,4
2019,Fairly good,4
2019,Perfect,5
2019,The app is quick and save I like it,5
2019,They are doing great. GOD Bless FRAnk,5
2019,Cant use the application since i update.,1
2019,"Before updating the app, everything was working perfectly well. But after the update, I can only login. I can't do anything else",1
2019,One of the best and ease of use bank app in Nigeria.,5
2019,"This is worst so far... I can't transfer.. Can't go to settings.. And make matter worst, the quick Loan is 0 maximum.. I regret upgrading this app. Am so Dissapointed. And Nothing has been doing for past 4days to correct this. It is total useless.",1
2019,I love this app,5
2019,"It makes my financial transactions easier,less hassle. It's amazing",4
2019,Falade john shola,5
2019,Very good,4
2019,"I cant login to my app, even before updating the app. I know my secret answer, yet it doesn't work. Kindly assist.",1
2019,Good,5
2019,very easy to use.,5
2019,I really love this app because it really helpful for people interms of transaction. I can be able to transfer now without going to bank.,5
2019,Good,4
2019,"Good User interface, but there's room for more improvement.",4
2019,"Pls i have been trying to make some transactions on the app and it not going, the airtime and data, and sports and gaming the features are not working pls do something about it",1
2019,Great,5
2019,Very useless app,1
2019,Great,5
2019,I can't get to the page where I can input my email and password on Samsung Note 9. This is frustrating.,1
2019,Good,5
2019,Pretty good,5
2019,Nice app,5
2019,Great,5
2019,After the latest update. It is now impossible to transfer money. How can such a functional button be numb? That's one of the major utility of your app! You discourage future updates with such an issue.,1
2019,"I rate this new update low n poor in all forms. Can't do transfer to GTB and other banks, can't buy Airtime, settings not functional. Tired of logging in and out. This is the new low",1
2019,The app is super,5
2019,Terrible...the fingerprint login feature has been removed. It only allows fingerprint after password input which can easily be cancelled. I will give 0 star if possible,1
2019,Fantastic,5
2019,Good,5
2019,My best bank,5
2019,Love it,5
2019,"I have not been able to use this for months. Once I log in, all I see is just the first page. Once you click on any other thing, It stays still. Work on your app.",2
2019,The new update is making it drag,4
2019,Bad good,5
2019,Perfect,5
2019,It keeps hanging at the login,1
2019,"Great application and easy to navigate and keeps upgrading for a better experience. But just yesterday, looked like there was an upgrade, and since then, transfer to other banks and gtb accounts have mot been 'clicking' on my tab. No matter how much I tried, it just wouldnt click so had to go to web for my transactions.",4
2019,"Who sent me please, fingerprint is gone, can't log in, no more user ID like I usually do on the home page, worst update ever.",1
2019,I just discovered that I could not logged in as my stored ID just disappeared I never knew iy was due to an update just uninstalled the app it was really frustrating,1
2019,Your latest upgrade of the app is very poor. I will rate 1 star until it is improved. It was better of before the upgrade,1
2019,So convenient.,5
2019,I can't make any transactions with this app... Transfer always requesting for 6 digit code..,3
2019,App that i cannot log into other banks dialig box deserve no rating. U guys made me loose a business opportunity i wish i can sue u but i cant,1
2019,Very poor app ... Full of bugs Am disappointed,1
2019,I updated my app yesterday and since then I've not been able to log in. It's says username or password invalid. But I know what I inputed is correct as I make use of the app delay. Now I'm regretting while I did the update. Help rectify the problem please.,2
2019,This app has been very good before the latest update. The update seems to have introduced a serious bug that's affecting the smooth running of the app. Hope the bug will soon be eliminated by a new update.,4
2019,Excellent,4
2019,"After the update, I cant log into my app anymore. The user id use to be there permanently while I used my finger print as password. Now I don't remember those things and I'm not in Nigeria. How do I fix this please? Cos I use the app all the time !!!",1
2019,Ever since i update my app. I've not been able to log in. Kept saying try again,4
2019,Gtbank just the best,5
2019,good job,5
2019,What kind of update app is this? To transfer money is an issue 😡😡,1
2019,Helpful,5
2019,Not functional.,1
2019,"I prefer the former version that had the fingerprint function, going back to this one is like a degrade, it was like the app was reset to default mode, had to check mail to get my user Id",1
2019,"Don't know what is wrong with your app, the transfer to gtbank is not working, likewise the Airtime and data. The old version was very much OK.. I have tried this updated version on my 2 phones to be sure it's not phone issues. Moreso I can't see the importance of the upgrade sef, now I am forced to use internet banking.",1
2019,Thanks so much,5
2019,Tried activating this app and I seem can't go past the the point where I enter the OTP sent to my phone. I keep getting error message of the OTP being incorrect also with the suggestion that I generate another OTP and try again. I try again and it's still the same frustrating cycle of error message.,1
2019,Oyebamiji olaide,5
2019,Amazingly simple,5
2019,The best bank out of others,5
2019,"Just downloaded this app and it wasting my time and giving me headache. Just to login is a problem,been on it for hours. Telling me invalid pin details. You sent me an OTP to enter to register, I wrote the extact OTP sent to me and it's saying invalid pin details. Mtchewww",1
2019,Good,3
2019,Login challenge,1
2019,Not happy The update is getting to much,4
2019,It's a great app to use,5
2019,"Hello Gtb team, i hv been trying for days to download the app without success.v Can you pls help",3
2019,"Something seems to be wrong. Where did my finger print login access disappear to? I even tried to enter my username and password but it brings up an error that the user id cannot be blank, meanwhile the id was there oh. Pls look into this.....",3
2019,Good,5
2019,"Good, can be great",3
2019,Excellent,4
2019,Very good to used,5
2019,"What is happening that I can't transfer to other banks in this new update and it's vexing, quickly fix this.",1
2019,Good,5
2019,"You guys have to find a lasting solution to this app. Its freaking slow while loading, it disconnect easily from the network. Argghh, just do something pls🌚🌚",1
2019,Perfect app,5
2019,I love the app,5
2019,"After someone else used it on my device, it became difficult for me to login to my own account.",1
2019,"This app is not so great. Some icons do not click. e. g settings, Bill payments, transfer to GTbank. I have seen other users complain. Please we can do better.",1
2019,"Disappointing,I was unable to login after an update. It cleared already stored details. Now I cannot remember my username. So unfortunate",1
2019,Since i updated my app....i cant sign in...it keeps telling me the email supplied is invalid....i need to usev my app asap pls.,1
2019,"You guys are a joke, I still can't login it and why did you remove the fingerprint login verification, It's just NJ so annoying..",1
2019,It's not working again after updating Is there no solution the problem? The app is practically useless at the moment.,1
2019,Great app,5
2019,Banking made easy,5
2019,"Gt bank used to be my favourite bank.. but now.. am getting fed up! I live in a rural area.. so bank not so close by.. Problems i face! 1. Customer support response is like you are a bother to them. 2. Any small problem, or reg you must go to their bank branch... sometimes even issues as small as email check!.. why is there vast methods of contact (email, live chat,e.t.c). 3. What is the main advantage of internet banking if i am still required to go to the bank for reg and all processes?",1
2019,Just love it,4
2019,Super good execllence and reliable,5
2019,Great App!,5
2019,I love it,4
2019,One of the best of his kind... It dose exactly what he is supposed to do in an easy way.,4
2019,Best banking app I've used.,5
2019,This is nice,5
2019,"What an awesome app, very easy to login with your finger print or maybe password if you like. Trasaction are very easy on the app and it doesnt take much space or consume data",4
2019,Flexible and prompt. I love this 100%,5
2019,very slow,3
2019,Very OK,5
2019,Great application,5
2019,"I could not login with this app, the previous version was ok until this one. I need urgent transaction to do pls",1
2019,Good app,3
2019,Why making it difficult to use the mobile app,3
2019,Very good to use,4
2019,"Recent update reset the whole application, I can currently no longer login to the App. Keep getting an error trying to log you in, please try again later.",1
2019,SMARTEST AND FASTEST HELPUL APP,5
2019,Very good at any time,5
2019,Please unable to login on your updated version,1
2019,This app sucks anytime you need it urgently.... For a bank like GT should own more developed app than this,1
2019,"After todays (16/10/2019) update, i can't login i even cleared the cache and equally uninstall and reinstalled the app but still i can't login. Please try and rectify this issue or rather downgrade to the previous version.",1
2019,I can't login after updating,1
2019,Awesome,5
2019,"Very fast, easy to operate and data friendly.",5
2019,The quick credit doesn't work.,2
2019,Good,5
2019,"The app keeps shutting down each time I try to log in. So frustrating, I ended up using the ussd instead",3
2019,Nokia 3,5
2019,Distinction,5
2019,You do well,5
2019,Best apps,5
2019,Very good,5
2019,Best mobile banking app....makes transactions so easy....and it's very efficient. Good work guys,5
2019,Fantastic,5
2019,Great app,5
2019,The updated app...the quick credit section is not working well,3
2019,Nice,5
2019,Very okey,5
2019,I love this app making things easy for me.,5
2019,Excellent,5
2019,Excellent..,5
2019,Good so far,4
2019,Excellent,5
2019,Ok by me,5
2019,Regular updates has made the app so simple and user-friendly.,5
2019,This is a great App with well secured access to customer's account but I will also like to know how to check my loan balance on this platform.,5
2019,Excited,5
2019,quick loan not working or loading at all...,5
2019,"It's ok, for all people",5
2019,Good app,4
2019,Can't login since I updated this app today,1
2019,Totally systematic,5
2019,Latest update installed and app won't open anymore. I can't sign in. Kindly fix!,1
2019,"Greatest app always perfect, it help in many ways",5
2019,Excellent 🥰,3
2019,"My Bank and I.. I love GTbank, this app is wonderful",5
2019,Nice and user friendly,5
2019,"Very fast and easy to use app, I like it",5
2019,"Cool app, easy to use.",5
2019,Reliable,5
2019,All good however it does not work with WIFI,4
2019,"I can't get my account number on dis app Ive forgotten it,hw will i go abt it",1
2019,Awesome,5
2019,I can't sign up for an account why? And I need this urgently,1
2019,"Nice,easy to use and fast",4
2019,Good,5
2019,good,5
2019,fantastic,5
2019,The worst app ever. Cannot even open the transfer and settings page. I have deleted and reinstalled thrice yet it still does not work. Not worthy of even a star. Learn from UBA and Zenith Bank App developers.,1
2019,Normal,5
2019,"I am having issuse with my email, missed a letter in my mail while registering at the counter now in this app i cant rectify it. Must i go to the counter for this again?",1
2019,Good working condition.,3
2019,Pure rubbish!,1
2019,"Even with the latest update, still can't use the finger print, biometric function.",4
2019,Am unable to authenticate my phone with pin on it. Also the sign up botton is not working,1
2019,very good,5
2019,Good,5
2019,More than awesome,5
2019,"During the registration,i did everything and they said they've sent my password to my email but they have'nt till now I also sent a complaint to your email but i've not gotten a response",1
2019,Nice,5
2019,Good morning my beautiful and favorite Bank.,5
2019,Great app Recommend it to all GT bank users For easy transfer Easy access to proof of payment Easy to get statement of account Airtel purchase made easy Las las everything is on piont with this app You can even use fingerprint to make payment,5
2019,The person that created this mobile app is a scammer..... Please don't fall into his trick.... Stupid and idiot mumu.,1
2019,Can you please add MFA for transaction not only finger print or pin... after the pin then fingerprint....,3
2019,Add online exchange rates if possible,3
2019,Very good,5
2019,good work,4
2019,Good,5
2019,Nice,5
2019,"You need to check what is going on, sport and gaming is not working, settings is not working",2
2019,Very good,5
2019,Very helpful,2
2019,"No real issues with this app. Easy to use but the fingerprint log in doesn't work. In response to GT: I have only ever used ""numbers"" (being my user ID) to log in to the mobile banking app, anyway.",3
2019,Excellent,5
2019,"I cannot register my device with ""pin"" on this new update. I'm literally being forced to choose the ""token"" option and many other glitches. Please see that this is attended to, thank you",1
2019,Perfect,5
2019,Nice,5
2019,"I have two accounts with GTBank, but I can only view or perform transaction with one of them on the app. I would like to be able to view both.",1
2019,"Poor app, sign up not working",1
2019,Dont know,5
2019,Apps manager,4
2019,Very very poor.. service,1
2019,"What a fustrating application to use😥, It's UX is bad, i can't even login. You have to click like four times before the app respond to your selection. Also, please try aligning the bubbles on the login page😊.",1
2019,Actually i downloaded it once and it was requiring for an email adress i used in opening the accout but i didnt have an email then so i basically cant use the app but i love the bank.thank you,1
2019,Its awesome,5
2019,fast and quick banking,5
2019,"I can't log into my account for more than 3 weeks now, this is really mes up",1
2019,I download it... Fill the necessary things but the log in was not send!,1
2019,Excellent and Exciting,5
2019,Very good,5
2019,"I installed the app but I'm unable to link my device to it,the app is not responding, when it get to ""authorise this device "" the app will no longer respond",1
2019,Its ok,1
2019,Good,5
2019,Abdullateef ibrahim,5
2019,Quite impressed,4
2019,Really gud to av,5
2019,"Great......,.apps",5
2019,Exceptionally excellent app.,5
2019,"I don't av an email in my accout,how will i register that",1
2019,"I tried using this APP on my GT savings account, but refused. I think it is only compatible with GT current account",1
2019,Good,5
2019,Good,5
2019,The app suddenly stopped working. Keeps giving error that user Id is invalid.,1
2019,"It doesn't work for me, i cant even login Its really frustrating, you guys should do something about the app😡😡😡😡",1
2019,Been trying to request for quick credit loan its not working even the ussd code,1
2019,"If GT is operating in Ghana,why don't we have Ghana among the list of countries for my registration",1
2019,Driver,5
2019,Good app,5
2019,Nice,5
2019,Exceptional!,4
2019,Great and fantastic,5
2019,It's been crashing but now it dissapeared. The only available app won't log me in. Keeps saying my email login is invalid.,1
2019,Poor,1
2019,I have been having an issue with this app since yesterday... It's not bringing up my transactions receipts and I can't check my transactions...,3
2019,"Good to have this App on my devices, is too flexible to use",5
2019,superb,5
2019,Good,5
2019,"GTB bank are good and reliable all the staff are good and well trained. but ,they should allow the sks Kidd's account to be doing transfer on the app for easy access to send money to our children in school I'm still the one running the account as a mother until she is 18 then we will like to change pin and password all the time pls work on this skskids account issue I'm not finding it funny at all",5
2019,"Its not opening,i couldnt sign up,its not functioning its just a waste of time",1
2019,I just re-download GTBank app yesterday 02/10/2019 and it's working perfectly OK.,5
2019,"The worst banking app ever! Can't sign up, been trying since last night and i have an urgent transaction to carry out. So frustrating. Uninstalling right away!",1
2019,"Please this app keeps stopping, I can't do any transaction online and I have uninstall and install again still the same thing, what is happening to gtbank app?",2
2019,Great,5
2019,Excellent,4
2019,You are the most trustworthy commercial bank that has stood by many of your customers financially,5
2019,Downloading gtb app is zero since last week.,1
2019,good,4
2019,This is my first time for download this app but l can't give bad feedback. I try it and see how it's. Gtbank is my best bank ever. Thanks.,5
2019,Been trying to download this app for days now... Its quit unfortunate,1
2019,Let us have correct loan app,5
2019,Best!!!,5
2019,Accolade,5
2019,I can't login in my account on the app it keeps showing me alert error occurred after inputing the token code... Please fix this issue ASAP,1
2019,The mobile banking app ever,5
2019,Worst banking app. Lazy developet,1
2019,Nice,5
2019,Excellent,5
2019,Good,5
2019,I've been trying to register for hours now and I've been getting notification of various errors. It's frustrating🤧,2
2019,gtb are fruadfirstvyou make me spent y datathenvi cant even login you are asking for some kind of card pin youbetter send it to me rubbisb or this app will be damaged,1
2019,Fantastic fantastic fantastic,5
2019,Goog,5
2019,"Not working, after loading for ages, then says an error occurred 😒",1
2019,Easy,4
2019,Terribly made App interface twitching each time,1
2019,I love you,4
2019,I love this app. So cool,5
2019,Something is wrong. I havent been able to login since 28 september,3
2019,Best app,5
2019,"This particular version wasn't working on my sumsumg so downloaded the old one I was using back which am using now,this particular one logs in but once I did click on any function it doesn't take me to the function",1
2019,"Very poorest and irritatives app among the others app, also wasting of data without any meaningful results not forget to u that its annoying app.",1
2019,Very reliable,5
2019,Best out of good,4
2019,Why is it for only Nigeria Rwanda and Kenya Too bad,1
2019,Fast,5
2019,Cool,5
2019,Nice,5
2019,Good,4
2019,Infact cannot even install it. The App needs to be reviewed,1
2019,Nice bank,5
2019,"Please i find it difficut to long in why..i can't long in on this app why....or i get is ur email is not register ,your phone number is not register",1
2019,"When a transfer is made to me, it takes like for ever to drop in my book balance",5
2019,This app had been a very good app for me,5
2019,The app is very good and safe,4
2019,Its very very slow.annoying,1
2019,Good,4
2019,I cannot even sign up in this App at all. Sign up option is not come up,1
2019,Good and easy to use!,4
2019,Excellent,5
2019,GTB remians my number one bank till date! The GTBank Internet banking app is highly rated as well. My best bank at any level!,5
2019,Best mobile banking app.,5
2019,It's been a wonderful experience using this app for amost five years now..never regretted ever using it. Good job GTB!,5
2019,My name is Anselem 😁,5
2019,great,5
2019,Excellent,5
2019,cannot open app to access my loans,1
2019,This app takes forever to install,1
2019,nice you guys can only improve,5
2019,Great app,5
2019,"Great App, one thing i like with the bank and App is they think and flow with the new generation...",5
2019,Download is too slow. I have been trying to load since morning but I can't.,1
2019,I suggest there should be sure that there won't be problem when paying back the money and they should reduce problem of login in it still giving me problem to login,5
2019,"Close to a year now, no issues Very good app 👌",4
2019,Can't sign up am new to mobile banking i've tried it severally,1
2019,Good,5
2019,Slow to open dont know why recently,3
2019,"For some reason the app just doesn't recognize my fingerprints and my password anymore. Even when I wanted to use the forgotten password option, it still was refusing the answer to my secret question.",2
2019,Nice,5
2019,I am unable to sign up ever since I downloaded the app.,1
2019,👍 Good,5
2019,Its takes my banking to next level. Now i bank wherever i am,5
2019,Good,5
2019,"Brilliant app, best banking app used",4
2019,Simply the best!,5
2019,Very pragmatic App,5
2019,this app is not good i cant sign up not even reponponding,1
2019,Very good,5
2019,Wonderful,5
2019,Very useless app spending all my time and m.b to reset the app all to no avail i dont like the app for anything,5
2019,Is amazing,5
2019,This app is not functional. I can't even login. It takes a lot of time loading and hangs a lot. The operators of this Gt mobile app should find a solution to this because it's really frustrating. It says the app was updated on the 9th of September 2019 but there is no improvement.,1
2019,"Best banking app , easy to use",5
2019,Ok,5
2019,Its been a great financial tool,5
2019,Very superb and helpful,5
2019,I can't sign up....I downloaded it since last week been trying to make use of it but not responding,1
2019,Great,5
2019,Great,5
2019,"The functions and features are great and all but it takes too long to boot up, the UI isn't natural enough and could definitely use an entire overhaul.",3
2019,Wow,5
2019,"The ""REMARKS"" option is not alphanumeric. I can't write ""N20k or N100k"" I have to write twenty k or hundred k. Please make it alphanumeric, thank you.",4
2019,"Amazing app, Simply the best ever",5
2019,The so called 737 Cashout is not work.... it usually communicating error trying to process...,2
2019,Good,5
2019,cool,4
2019,The best mobile app.,5
2019,Good,5
2019,"I changed my phone an now i cant sign into my mobile app with my new phone. I tried to sign in and the app requested for mobile authorization, but when i enter the code that was sent to me it will display an error message. Have been trying it for over a week now",1
2019,♥️,5
2019,Good,5
2019,"The app has stopped working since 4months now. Everytime I log in it goes back to the log in page, it asks for my phone password and then closes up",1
2019,"Great app, even from out the country the bank still serves",5
2019,Easy banking,5
2019,Good Banking app.,4
2019,Fantastic,4
2019,I am enjoying it very well unless there is no network when using it,5
2019,Nice,5
2019,Easy to use banking app,4
2019,The bank itself is a nice bank. But this mobile app is one of the worst there is. So many annoying issues. Keeps saying incorrect password even when password is correct. Rejects fingerprint log in as well. I made several complaints but nothing was done. I just wiped the app off my device just now. Won't reinstall until you people develop sense and update this app to fix these issues. You don't even deserve this 1 star. Do better!,1
2019,Very good,5
2019,Is there any difference between this app snd gworld app?,4
2019,Trustworthy,4
2019,"I Love it, it's very helpful",5
2019,good,5
2019,It's not opening and is it compulsory to use the gmail account I use to open my bank account because have forget my password can I use new one am using now please tell me the reason why I can't open it,1
2019,This app is not working properly at all,1
2019,OK,5
2019,Absolutely superb,5
2019,"I love this GTbank mobile app because is easy to use and fast at any time for people like me ,fast and furious jet age member.",5
2019,Good,5
2019,Good,5
2019,Cool and perfect,5
2019,Very good app,5
2019,Cool,5
2019,Excellent,5
2019,I so much like it for transfer,5
2019,Gtb need to give loan to able customwr,5
2019,Awesome,5
2019,It good,5
2019,I love it i want to open acct with u,5
2019,"Am comfortable with d old version,ds new one is not too good especially when u want to do a dstv or gotv subscription,it will take u back instead of writing successfull and u might do it again not knowing its already successful",3
2019,Great app,5
2019,Its a good app to be use by all,5
2019,It has nice features that are easy to handle.,5
2019,Honest and loyalty,5
2019,"my atm card was lost yesterday and gtb sent me a code to lock my account with my phone number but unfortunately i can not make any transcation and its very anoying......please kindly unlock it, i need to transact with my money",1
2019,"I hate the app over 4months after signing up it said a message would be send to my email up till now theres no message,even though i kept on retrying",1
2019,"I just open my account with gtb online, i have my account number, what will do next?",5
2019,I love it and safe to use any time,1
2019,Exceptional,5
2019,Can I register through this app as a new customer? I mean to register new bank account in your bank through this app without going to the bank.,1
2019,simply the best,5
2019,"Something is really wrong with this app amd the Gtworld app.İ went to the bank for internet banking registration. After obtaining my user id, password, changed my password and was informed of successful registration on the app, i have been unable to login on the app. İ tried it both on gtworld app amd Gtbank app. But when i login on the ibank website through chrome, it works. What is then the essence of the app, if i have to keep on logging in through chrome to carry out transactions.waste of MB",1
2019,Faster and better,5
2019,"Nice App .. but I'm finding it difficult to login to the app, probably because i changed phone.",4
2019,excellent App,5
2019,very effective,5
2019,Very effecient,5
2019,Can't login with biometric.,2
2019,Easy to use,5
2019,Cool,5
2019,Awesome,5
2019,Excellent,5
2019,Excellent,5
2019,The best banking app,5
2019,Great,5
2019,"Want to transfer money but can't! I go to settings and click to use PIN, it says enter OTP sent me. I check my SMS and email, no OTP sent. I Google how to get GTB OTP, what I read is nothing straightforward. I've been moving from OTP to PIN issues back and forth, and I'm still stucked at it. If you try to reset password, it asks you to enter secret answer but won't show you the secret question... and I can't remember setting any. This app is just so confusing and a bit annoying.",1
2019,GTBank is the worst bank on this earth. I received a phone call from one of their staff and within minutes all my money is gone. They are all scams beware,1
2019,Nice and easy 2 use,5
2019,May God punish whoever is in charge of installing this app! I've pressed install five times now it just asking me to install repeatedly without installing it and you wicked creature deducted my data (35mb each) those five times. You'll not know peace unless you do something about this ooo!!!,5
2019,"I have been trying to download d App, After downloading it d installation becoms d problem,its frustrating and my data is just going to waste",1
2019,Sorry,1
2019,Beautiful,5
2019,Can't really say for now because I am trying to login but it's not going?,3
2019,ok,5
2019,Fantastic,5
2019,Good,5
2019,perfect,5
2019,"Trouble to see my b,v,n, number",2
2019,Good,5
2019,Very good,5
2019,Nice app,5
2019,Good app. but their is always network problems.,5
2019,Good app...loving it,4
2019,Can't sign up,1
2019,Good app,5
2019,Ive been trying to download this app for a while now..its not been ablw to downlaod please look into it,1
2019,Nice app,5
2019,Cool,5
2019,"It has simplied online banking transactions, very fast and effective.",5
2019,Useful app,5
2019,Nice app but payment receipt should be generated for every transaction.,3
2019,Check on ur app someone can install on play store,1
2019,Can i transfer credit from my airtel line to my bank account,5
2019,Nice app,5
2019,No bad moments,5
2019,Excellent Services,5
2019,I try to download this app but it did not download please do something about it,1
2019,"The application is helpfull,but now cannot open.am disturbed",5
2019,Good,4
2019,Good,4
2019,Good,5
2019,Great job,3
2019,"Using this app for sometimes now, but the issue I now have is that am unable to use it in transferring unless I buy airtime for myself. Have complained series of times but yet no good response from your end. It's always saying invalid transaction pin.",1
2019,Excellent app ever,4
2019,Very disappointed with gtb app,1
2019,Good,4
2019,Excellent Banking App. I always enjoy using it for smooth transactions.,5
2019,Very overwhelming,4
2019,"Too bad, i was unable to use the mobile app, it was asking for my user id and password which i inserted, but it was telling me it was wrong but i uses the password for my account, i really dont understand.",2
2019,Excellent,5
2019,So easy and reliable to use. This app does not give me stress at all,5
2019,Good,4
2019,Perfect,5
2019,Ok,5
2019,Owo must complete,4
2019,Fantastic and reliable.,5
2019,Very Good to use,5
2019,i love dis app every fast and smart,5
2019,Very good,5
2019,Pls I need my statement of account I was debit 6k today,2
2019,It easy to operate and it faster,3
2019,satisfactory,5
2019,This Is very good a app is working well good job.,5
2019,it's ok,3
2019,I can't create a login code,1
2019,"it was working fine before. but now, anytime I want to login, it will stop and ask me to restart, whenever I restart, it will stop again. if I don't login up to 3 times, it won't respond. it worst",1
2019,poor,1
2019,Its been excellent 👌👌👌👌,5
2019,Cool,5
2019,Awesome bank,4
2019,Cool,5
2019,I JUST HATE YOU PEOPLE NOW! SOON I WILL STOP BANKING WITH YOU. YOU ARE JUST USELESS TO ME!,1
2019,"I walked into one of the gt bank branches in jos to open a savings acct since last week wednesday till now i still haven't gotten my account number or my acct details . Dis is a slap on my face, i rated gtb better than what i experience now",1
2019,Nice application,5
2019,You guys need to upgrade this app to other banks mobile apps standard,5
2019,Excellent,5
2019,"Very fast, accurate and reliable.",5
2019,I cant log in after downloading,1
2019,Excellent. by,5
2019,Never had any issue using it. The bank should add EKO Distribution bill payment on the UTILITY BILLS payment platform. So far the app is great.,5
2019,How can i get a cash loan!,5
2019,ok,5
2019,good,5
2019,cant log in,1
2019,love this,5
2019,dis app is so fantastic but is d old fashion,5
2019,i havent been able to login because it kept displaying invalid login details and the login details was the one that was sent to my mail. Its tiring,1
2019,Good,5
2019,Excellent,5
2019,Excellent,5
2019,user interface is awesome,5
2019,frustrating,1
2019,Good app,4
2019,this app is outdated and access to check your transaction is jusr a month.,1
2019,Awesome,5
2019,wonder app ever.,5
2019,I love these Bank,5
2019,Lovely,5
2019,nice,5
2019,"It's has never works for me. Every time I try to use it.It always display INVALID OTP, GENERATE NEW ONE AND TRY AGAIN. which I did several times.",1
2019,Very good 👍,5
2019,Awesome,5
2019,very ok,5
2019,great app,5
2019,Fingerprint isn't working,4
2019,nice app,5
2019,Good and ok,5
2019,bank with difference,5
2019,Awesome,4
2019,great app,5
2019,very ok is security wise and easy to transfer money from other banks,5
2019,good,5
2019,ok,5
2019,I love this app,5
2019,ok,4
2019,I think they need to still work on it again because is not giving out a loan,5
2019,Easy and reliable,5
2019,"Fantastic application, but there still a room for improvement",4
2019,the details of my login were never sent to me i just kept checking but to no avail please get me out of this,1
2019,Noticeable improvement in airtime purchase procedure. I still expect a confirmation page. I am upgrading my score from one 🌟 to 🌟 🌟 🌟 🌟,4
2019,good app,5
2019,I've been a long time user of gtbank. I just got the app. It seems alright,3
2019,its good,5
2019,very happy using Gtbank,5
2019,Actually works,5
2019,"My gtb app is closing immediately is opend...pls check it for me...and if i unstall and install, the processing is too much....",1
2019,This is the only app on my phone which is yet to let me have access to make use of the fingerprint sensor.,2
2019,"thanks for giving me the opportunity to discuss my experience in GTBank ,I experienced that it helps to keep money if you wedro the will not debit your money God thanks for giving us bank like this ,we love you GTBank 💓💓💓💓💖💖💖",5
2019,very useful app.,5
2019,Excellent,5
2019,i love this app,5
2019,"The app has been of great use,stress free and accountable💙 i love the app.",5
2019,"you allow me to use it first. for now, one star!",1
2019,downloaded it in because I was thinking of opening a GT account. unfortunately the app doesn't do that,3
2019,"an incredible app, but the fingerprint option is misbehaving. I've registered my fingerprint, but the app insists that its still an invalid login, despite logging in with a finger print",4
2019,good enough,4
2019,"After spending over 5 hours at GTBank to get my internet banking profiled, the app is still showing ""account not profiled"" for upto 2 months now. Don't waste your time, pls!",1
2019,It is a good app but please upgrade it,4
2019,agoyon severin akinde Steven,5
2019,I was unable to use it,1
2019,good,5
2019,Nice having this apps,5
2019,Can't download the app,1
2019,fantastic,4
2019,I really love this app so fast and easy,5
2019,Worst,5
2019,thank,5
2019,good,5
2019,why is this app is not generating transactions recept,3
2019,I have never been able to use this app or GT world. It always says OTP sent to my email/sms but I never receive anything. Disappointing,1
2019,"this app is giving me headaches, I stoped using my gtb account cause of this app, I can't login to my app to do any transaction.",1
2019,i recently updated my student account to a regular savings account but the new account number still hasn't reflected in the mobile banking app which truly sucks 😡,1
2019,"please i don't really understand what happen to my GTBank app on my phone i want to perform transaction on it and is not open, it just show blank",1
2019,"This is the third time am installing this app, could activate it, telling me invalid pin details....",1
2019,Excellent,5
2019,"very very good, effective & effecient",4
2019,Fantastic Apps👍,5
2019,"i am so disappointed GTbank is one of the best bank if not the best but yet their banking app is so bad, my opt was sent but is still telling me wrong otp after inserting what as sent to me.",1
2019,It's giving me an error message during sign up. What's happening?,1
2019,fingerprint not working on my galaxy s8,1
2019,difficult to download,1
2019,great,5
2019,great experience,5
2019,i believe have been making use of GTBank mobil app for at least more than 5yrs now. The Mobile services Is simply the Best .,5
2019,nice app,5
2019,"GTBank is going down by the day. This app is only second to useless and once you go to complain at their physical address, the empty but arrogant officers juat mumble some nonsense without providing any useful support beside telling you to delete the app and download again as if they pay for my internet. Really annoying app and dwindling bank.",1
2019,best money app available in Nigeria,5
2019,great,4
2019,Nice and fast mobile banking app,5
2019,It works well,5
2019,Is it possible use this app without a master card. I have a token but can't use the app. pls help,3
2019,GOOD,5
2019,A banking App that barely shows more than the last previous seven transactions is utterly frustrating. I think this is done intentionally to get customers to come to the Bank to request statement print-outs so you could charge them. Even the search history would not show more than a week of transact. This is utter rubbish.,1
2019,Something as basic as a finger print sign in doesn't work.. Always saying wrong password whenever u try to log in. Really poor..,1
2019,The fingerprint is not working...i made the settings by enabling the fingerprint but is not responding. Try to fix that error,3
2019,this is the first founding my account online_app and i get so first without no issue!!,5
2019,awesome,5
2019,good,4
2019,It's so so convenient,5
2019,"The application is super, very simple to operate and fast in connection.",4
2019,Very responsive App.,4
2019,Great,5
2019,great,5
2019,excellent,5
2019,This is not working at all. Whatever you have done to it recently has only made it unusable,5
2019,Good,5
2019,Very good App,5
2019,Best Bank Ever...,5
2019,nice experience,3
2019,fantastic,5
2019,It is a great and nice app,5
2019,great app,5
2019,I love it is cool,5
2019,i installed the app so i can alternative platform for onliine transaction but it says no email is assign to my account. what do i do?,1
2019,Awesome so far,5
2019,great app for online banking.. i love u gtbank,5
2019,banking made swift,5
2019,nice,5
2019,Best bank in Africa,5
2019,poor,1
2019,please how can i activate gtworld or internet banking without ATM card,1
2019,bad experience,1
2019,"I lost my ATM card and decided to request for a replacement via the app. Unfortunately, it was impossible for me to do so even after several attempts, with each attempt resulting in an annoying error message. Consequently, i am now compelled to visit the closest branch to make a request simply because the app is faulty. Also, i am unable to login using my fingerprint despite already registering it on the app. Because of this,i have to login using my password instead.",1
2019,easy and fast to do transaction,5
2019,Appreciate,5
2019,The worst banking app on play store. Funds transfer with this app is a hit or miss experience. I've lost money several times because of that. I'll uninstall this app if the app developer do not step up their game. Let's hope I don't uninstall my GTBank account too.,1
2019,GTBank is the Best Bank in Africa,5
2019,I have been trying to download this app but it will saying download pending over a week now pls what can i do,1
2019,"you are doing a good job and service that we expect, please how can i get application for internet banking for my computer? thanx for your effort.",5
2019,"This is the second time I initiate a transaction online during the weekend using your mobile banking app and have to wait until Monday to get issues resolved. This is becoming highly inconveniencing and I get to lose money in both cases. When did you fall too low to such level of incompetence. Nobody is talking about the loses I have incurred in both cases. They just simply say ""we are sorry for the inconveniences"".",1
2019,Bank per excellence,5
2019,excellent,5
2019,I'm having problem signing up in this app,5
2019,This app is helpful and wonderful... I love it!,5
2019,The App is good. i love it. its fast and reliable. Gtbank does not engage in ghost deduction of monies from your account like other applications.so I use the app all the time,5
2019,Good,4
2019,vary interested and simple to used,5
2019,nice app .,5
2019,great,5
2019,"Have been battling with this App for over 2 months now. I keep inputing my account number, PIN and OTP, I am yet to receive my LOG IN details or my details cannot be accessed by your bank. It is provoking. And this ""No Email Attached to the Account"", how is that possible when all details were provided before the account was opened... This is badddd",1
2019,best,5
2019,perfect,4
2019,good,5
2019,nice,3
2019,Good,5
2019,good,3
2019,excellent,5
2019,app not working on my phone . what could be the issue and I have uninstalled a couple of times also.,2
2019,is Good,5
2019,"I enjoy the Gtb service , i proud of Gtb nigeria",4
2019,how could i able to request for a loan on my GTbank app,2
2019,service is ok,5
2019,a lot to do with this app and it dose not have to be in a phone with the registered phone number on your acct.,5
2019,excellent,5
2019,Lovely app,5
2019,gtworld,3
2019,good,5
2019,Very Good,5
2019,Very efficient,4
2019,Nice,5
2019,"bitter , cos i haven't been able to my token , cos there was a network problems",3
2019,"just when you need it the most, it disappoints. for the past 3 days unable to verify my email address for me to login and do transfers. I have used this bank for years but it's time to move",1
2019,i try opening my account but the otp is just two fast to quiet please can you guys make it Two hours delay please,2
2019,good but slow,1
2019,cul and very useful,5
2019,very good app,5
2019,best,5
2019,very good,5
2019,"pls can't register on the app even after inputing my details, it tells me invalid pin, pls try and do something about it cos i want to make a transaction.",1
2019,Ok,5
2019,"Very nice app, thanks for the service GTB",4
2019,I love this app very easy to use and great work. I'm waiting for new update something like this 👍👍👍👍👍,5
2019,Awful and only does the basic things a toy app does. Disables keyboard and does not allow authentication via pin.,1
2019,couldn't load transaction history past 2 days .. very poor . developer needs to work on that,1
2019,"good job, but please you guys should try and make the user interface as unique and beautiful as that of the Gtworld app, thanks.",3
2019,App is good,5
2019,awesome,5
2019,can i use this app to change the mobile number link to my bvn,5
2019,the best bank mobile app,5
2019,AWESOME,5
2019,nice,5
2019,Great app,4
2019,The app is really easy to navigate.,5
2019,"I haven't been able to login as I forgot my password. Even after clicking ""forgot password"" the app hasnt been able to send me my secret question since the day I installed this app. Very useless!",1
2019,good app to use and i really love it,5
2019,not yet.,5
2019,first among the best,5
2019,Good,4
2019,"Wost! Wouldn't allow me to do any transaction! Keeps telling me ""wrong transation pin"". Wouldn't even allow me to change it either! To the extent of even telling me that my password I just used in login is wrong each time tried to change it! Too too bad and disappionting! Don't even worth a star!",1
2019,nice app good,4
2019,Nice mobile App. It's very easy and simple to use.,5
2019,it hass not be usefull for me ooo.,3
2019,Excellent app,5
2019,very good app,5
2019,"I love GTBank for great services, GTBank offers.",5
2019,Great,5
2019,have been tryin to sign up bt they is a requirement for card pin and i dont have an atm card so i dont kwn wat to have,5
2019,very nice and easy to operate,5
2019,the app is not working for me it says no email attached to my account,1
2019,"Gtbank, please look at bow Access Bank handles new user registrations on the app. Its seamless. Your app is okay, but getting started was hell. i received like 5 otp emails from yall. Whats the need of sending a temporary password to a user instead of asking the user to type it while registering Anyway, more grease...",3
2019,"I just downloaded the app, how do I go about activating it? I need help",5
2019,not the trusting type,1
2019,exellent apps,5
2019,good,5
2019,install,4
2019,super,5
2019,my bank,4
2019,it gives me conveniency,5
2019,"Fingerprint login says ""Invalid username/password"" even after recognising my print. Would gladly give a 5 star if this reduces my typing my pw everytime. Also if its possible for the app to clear entered passwords when the app is left dormant from unsuccessful login.",2
2019,please what's the difference between the GtBank app and the GTworld app,1
2019,i love my bank app,5
2019,Great app,5
2019,good,5
2019,"I changed my phone, reinstall your app and I cant get to do any transfer. it says invalid pin, and its same pin I used. amount of the country. pls look into this",1
2019,Very good,5
2019,excellent,5
2019,I could not activate my account on the app. I have tried several times and there always a reply that a mail have been sent to my email but there is no mail.,1
2019,please i can't use my email to enter the mobile banking please help me out,3
2019,my bank,5
2019,"Anytime I want to make transfer or pay bills always asking for token, I don't know how to go about it.",3
2019,"Nonsense app ever I wanted to siqn up after inputting my account number,card pin and OTP it will say an error occured",1
2019,super,5
2019,"very nice app, transaction with this app is very cool and easy.",5
2019,"I still prefer using this than going to that useless people that they put in their branch at orita challenge Ibadan, that always treat customers as if someone is there to beg for money",3
2019,good good,4
2019,please help me ...my nigeria sim ix nt working in uae...so i couldnt get my otp code,5
2019,cool,5
2019,am happy to bank we with u,5
2019,i cant use my fingerprint to login on this app and i use phone fingerprint on other banks app . anytime i try to use my fingerprint i would say invalid username or password .how can i fix that ASAP,1
2019,loAn from you people is a turf thing,2
2019,could not carry out transaction always saying invalid pin. i have sent a mail but nothing is done about it,1
2019,I just downloaded the gtb mobile app because i changed my phone. In my former phone I was using my fingerprints instead of password to confirm transactions. Now this now app i downloaded failed to come with the fingerprint option,3
2019,wonderful bank,5
2019,Great app💜,5
2019,"good good, great app up up up GTB that's everything works perfectly 100% .",5
2019,a gud app,5
2019,Great,4
2019,Simply amazing.,5
2019,The fingerprint no longer works on android devices.... I have used two different Samsung devices n it doesn't work after the last update,2
2019,"very nice app and i can even Lodge my complain withiut going to the bank, veey reliable and secure.",4
2019,very good 👍,5
2019,ok,5
2019,good,5
2019,i love it,5
2019,dope,4
2019,good,5
2019,This app is not connecting on my mobile device,1
2019,"I can't even rate it cause the app begin to piss me off despite i am a first time user ... It keep commenting ""INVALID PIN DETAILS""",1
2019,"I am outside Nigeria. I can not activate the app on my own. This is frustrating, being an account holder, I should be able to activate this app on my own using my email rather than sim card, which can get damaged like mine.",2
2019,unable to open it,5
2019,unable to access it and I have included all the details needed,5
2019,best bank and best app so far,5
2019,perfect,5
2019,nice one,5
2019,interesting,5
2019,the poorest mobile banking experience using android 8.1 you guys need to step up on that everything is so freaking slow that you will dial excessive digit when making transaction.,1
2019,it has not installed on my phone,5
2019,Its good,1
2019,it's very nice app to use,5
2019,awesome,4
2019,cool app.,4
2019,so good,1
2019,"Why cant it rotate wen i turn i fone, wuld love if that feature is added",3
2019,Is perfect,5
2019,Keeps telling me that my password has been sent to my email address but I checked my email and it is not there! Very disappointed! I've been unable to use this app. Edit: I checked my spam and clutter and found nothing. Ended up deleting the app.,1
2019,God mobile banking app,5
2019,i want the ghana app not nigeria,1
2019,"i trost my bank, becouse if he sed it he we do it",5
2019,great,5
2019,loved it,4
2019,am loving Guaranty trust bank nice app keep more updated .,5
2019,Excellent,5
2019,it good,5
2019,The password is not going through. it has been saying unable to process request at the momeny for the past three hours now,1
2019,Very useless app. Since i installed it i haven't been able to use it even though i have gone to get the token from your branch in Area 3 Abuja. It keeps saying transaction in process after imputing the token to complete the transaction and that is how it will remain forever. The staff too can't even help because they too don't know what the problem is. Initially they said its network but for two months now how can it be network problem? Not useful.,1
2019,Hi mine it's always showing me internal processing error need help plz. thanks,3
2019,"Great guys. Salary Advance, Quick Credit, Spendtosave Consider adding ""Deposit to save"" Will be great and welcoming. I reserve that last star for that addition.",4
2019,i love this gtb app but where am living is far frm the bank and i want to change my notification number how can i do it online here dat it will be convinent for me,5
2019,good upgrade,5
2019,good,5
2019,good,5
2019,useful,5
2019,"I love this apps, it works flawlessly, very nice and friendly interface. I suggest that features to generates receipt should be added. Without that it's still worth 5 stars, I recommend for all GTBank customers",5
2019,too bad,1
2019,awful.,1
2019,good,5
2019,Dope,5
2019,very good,4
2019,good and ok,3
2019,I am unable to make transactions with the mobile app. It is honestly frustrating. It keep saying INVALID PIN. I have uninstall the app and re-installed it back and followed the instructions given yet it is the same result. I do not what to do.,1
2019,good,5
2019,"Hello, why did you guys remove Eko electric Distribution from the utility lists. Please kindly help us to fix this so we can make payment with our mobile app. Thanks",2
2019,how can someone get business loan pls i need help and loan,1
2019,marvelous,1
2019,fantastic,5
2019,very good,5
2019,it's nice,2
2019,Good,5
2019,"couldn't login to perform transactions for the past two days, really annoying to be honest",1
2019,Great,5
2019,excellent,5
2019,Great App. Works fine,5
2019,So great,5
2019,"Why do my transaction history not reflect on the app??? I just carried out a transaction on the app, yet i cant find the transaction history, i couldnt get a successful page and i need to show evidence/proof of payment yet the money have been deducted. Not even sms notification of success. How do i do all of these if this app cannot perform this function??? How can i check my transaction history??? Pls i need that information because i need to send proof of payment to someone right now.",2
2019,I've been waiting to receive my OTP for signing up since 2days now and it still hasn't been sent to me,1
2019,am okay witb gt world,2
2019,this app is on point,5
2019,great,5
2019,easily user,5
2019,good but i can't apply for loan on my account,5
2019,fantastic,5
2019,nice,4
2019,can i you this application to transfer money? how can i get intouch with my bank manager? how can i my make myself cleanr if it warrant for clearity? how can i check my detials? who to contact when trobles come?who be answer.,5
2019,"i cant continue the registration,whenever am asked to put my PIN and the last 6 digit of my card it says""INCORRECT CARD DETAILS OR CARD NOT ACTIVE""",1
2019,"This app is great to use, easy, fast, self explanatory. I enjoy using it as it is convenience way of banking without stress.",5
2019,superb app... but it's atimes doesn't login easily,5
2019,Awesome and easy to use. I love my bank,5
2019,I believe it will be cool,5
2019,nice to use,5
2019,The very best bank app in Nigeria,5
2019,Awsome,5
2019,what do you guys mean by card pin? Is it the first four numbers or last four numbers on the card or your pin number for withdrawing? cause I have been trying to register and it keeps saying invalid pin,2
2019,Sweet,5
2019,very nice and easy to operate.,5
2019,"i have been trying to install this application on my phone, but it is not installing",1
2019,i misplace my phone nd number i used in registering my account how do i get acess to my account,1
2019,"pls ,i open an acct in ur bank going to one week now and my acct number as not be send to me",3
2019,i love it.,5
2019,"i have try to install the app,this the third time is not installing dunno why",1
2019,Awesome................... thumps up,5
2019,"Each time I initiate a transfer, it kept saying ""invalid pin"" meanwhile, I've setup a new pin. What can I do?",3
2019,Best,5
2019,I haven't been able to make transactions since I switched to pin mode. It keeps telling me invalid pin,1
2019,good,5
2019,i love it,5
2019,great,3
2019,great,5
2019,"The App is okay, does what I need basically but why does it require access to one's location? I got a popup asking for location access after months of using the app and when I denied access, I couldn't login until I uninstalled and gave location access during reinstallation before I could sign up again.",3
2019,Engineers,1
2019,its so slow trying to download it,1
2019,"After downloading the app and finish signing up, it's bringing authoritize your phone and after all proceeding and trying to finish my transaction with pin. it's now asking to upgrade the app or use the token option, which I have already upgrade the app. please why is this happening?",1
2019,Good,5
2019,"the developer of the app I must say is very efficient,swift response to my complaints...thanks a lot",5
2019,my bank? mightily helpful,5
2019,very reliable,5
2019,is ok,3
2019,very accessible ti used anyday anytime,5
2019,its very helpful,4
2019,good,1
2019,Sign-up keeps returning unknown error!,1
2019,perfect,5
2019,nice,5
2019,Best among the best!,5
2019,love it,5
2019,"Among several bank App I have come across, GTBANK stood out.",5
2019,Please am trying to login in my user id on my app but is telling me the mobile is already linked with another account .. Please how do i login mine.. Cos even if i proceed it keeps telling me for token.. Please i need assistance..,2
2019,Cool.,5
2019,fantastic,5
2019,"could not activate the app for transaction for about two weeks now. Disappointing. Always commenting ""invalid pin details"" Reakky pissed off. up till now I can not do anything on my account, it's up to two weeks now, I reside outside Nigeria, Nobody responds to my complaint since, I'm very surprised. this is a bad image for gtb.",1
2019,excellent,5
2019,pretty cool.....,3
2019,Easy to use,5
2019,Good application and it's user friendly,3
2019,wanted to add my glo line numbers to be discovering text message with my former MTN line glo number is is 0 70 555 0 5002,5
2019,encouraging,4
2019,gud and ok,5
2019,Gtbank i dont underastand ur charges anymore. trying to make complaints online and through phone becomes very difficult. please help me.,5
2019,"it's cool, I like it",5
2019,but this app isn't working. why. after downloading. its not completing my banking details,1
2019,great good and cool,5
2019,Seamless service,5
2019,ndesz,5
2019,"I think you have a lot of work to do. I downloaded this app only for it to be tellint me that I need to dial a phone code. Other bank apps have gone beyond this petty way of doing business. Pls, up your game",1
2019,over more than 5 Star🌟,5
2019,beautiful,5
2019,"Not an app I'm confident recommending to the blind customer just starting out with technology or one who is not adventurous. This app is useable for the experienced Android user who is blind. GTBank, blind persons too use technology and it's a great solution to overcome some of life's every-day challenges, including having to ask bank staff to help fill forms or to get around within your premises. Please bring your app upto speed with globally acceptable accessibility standards",3
2019,excellent app the ONLY issue with the app is you cannot generate transaction receipt and save on your device. Do something about that please. Thank you,5
2019,"Ridiculous app that, for some reason does not allow you to download it to another device if you happen to lose the one it was previously downloaded on! You have to first contact GTB, and this is the most frustrating and aggravating you EVER want to do.... Smh",1
2019,"i find it difficult to register on this app, it's always refering me to my email for completion of my registration,whereas i don't get any mail there.",1
2019,nice one,5
2019,"I have been trying to register on gtb mobile app, but after entering my card numbers, it's asking me to enter four digits of my card. I have tried all the digits of my ATM card, still it keep asking the same thing. Please I want to know the four digits",2
2019,nice app,5
2019,good,5
2019,my experience with gtb is perfect,5
2019,very good,5
2019,good,5
2019,"I was enjoying this app on my other phone before it was stolen, now i downloaded another one it has been giving me headache, cant perform a transaction, always showing close app. please do something quick abt this",1
2019,"GTB has the worst customer care services. GTConnect is a scam as the call hardly goes through even in dire need. Only once I succeeded, I was immediately placed back on hold by the staff.",1
2019,bonjour merci,3
2019,good work to the bank always on top great people's bank,5
2019,i couldn't login to my account and couldn't find the fingerprint login options as stated,2
2019,"Can you guys just put a finger print login feature? After adding the Fingerprint features, the App is now a mess. I can't use Fingerprint to login but i can use it for transactions. I've done everything - reinstall, uninstall, reboot etc. And your Twitter admins don't know a pin about troubleshooting this app and that's unacceptable. Anyway, I remove one star from my rating until things improve. I now carry my token about and use browser as *737# is still unreliable",2
2019,good experience,5
2019,I love the app and the bank itself,5
2019,supperb,5
2019,This app is outdated... Dont know why it's even still here..,1
2019,Beautiful,5
2019,is a good app,4
2019,It's cool!,5
2019,The best bank app ever,5
2019,App can't scroll through more than ten transactions.,3
2019,It's a good app,5
2019,Best bank wit best mobile app.. Even if I have money like dangote.. I will still keep all my money wit them,5
2019,thank you,5
2019,It is very good for me and my family.,5
2019,very nice,5
2019,great,5
2019,very easy to use,5
2019,save's time,5
2019,nice,5
2019,Best Banking Application so far GTBank all the way,5
2019,pls make the app more beautiful....like way more dope,3
2019,im using gtb app before but when I changed my phone i forget my details to log on again kindly assist,3
2019,i love banking with GT bank but this bank insn't in Michika my home town,5
2019,fingerprint absent now,4
2019,great app,5
2019,xonl.,2
2019,"Ok, Fingerprint works with number, good job developer",4
2019,"nice app, of great use i can tell you",3
2019,It is fast and easy,5
2019,good and exllecent,5
2019,good,5
2019,"this is number one of the worst app i've ever seen. i wasted my data downloading it, just for me to find out that after signing up it tells me login info has been sent to my mail. checking my mail, i found nothing there. i've been doing it for some days now, its still thesame.",1
2019,"older version on my phone, I need the latest version for me to start enjoying your services on my android.",1
2019,awesome,5
2019,Excellent,5
2019,can't set up the app after download,1
2019,Easy to use,1
2019,"after authorised my device it will take me to log in and whrn i want to login it backs to authorise device, several times, please fix this.",1
2019,poor,3
2019,great experience,4
2019,I gave it a 5star rating even before opening the app for the first time because Gtb is known for excellence,5
2019,"I love Banking with GTbank, They're so reliable. In fact they are the best",5
2019,good,5
2019,"totally rubbish... I regret downloading it. worse than I ever thought. I enter every details, it kept saying stupid invalid☹️",1
2019,Great,5
2019,Smartest of all bank apps I have known. My only challenge with it remains that it refuses me to send money directly to my Pocketmoni wallet.,5
2019,"i changed my phone and downloaded this app, but anytime i type the otp it tells me the code is invalid",2
2019,great,5
2019,Every time i do a transfer now i get debited twice. This is horrible. And customer care doesn't help. My money still hasn't been refunded. I'm definitely opening another account and won't be using this app again. I used to love GTBank and her services. I talked to friends to open accounts and all. Now I'm about to do the opposite.,1
2019,Fantastic!!!,5
2019,it's easy to use and the security is okay.,5
2019,nice,5
2019,Not opening,4
2019,My bank and I... love it 5 star for you joooo,5
2019,lovely and easy to use.,5
2019,Good,5
2019,"The best bank,banker banking.",5
2019,great,5
2019,excellent app,5
2019,its very secure and easy to use.,4
2019,great,5
2019,is really good and okay,5
2019,when will this app be accessable in Liberia? I love gt bank but I like easy banking.,4
2019,lovely,5
2019,good,5
2019,I can't find Sierra Leone from the country list.,1
2019,nice,5
2019,"It's a shame that this bank will choose to rob their foreign customers blind as I just experienced charging a rate over and above even the black market rate for POS transactions. Doubt if they even have any standard, ethic or code of conduct for what tbey do in the name of banking operations. How so shameful and sad. God help Nigeria.",1
2019,I love it,5
2019,Excellent,5
2019,cool and nice,5
2019,Formaly it was friendly to use but now its user unfriendly,1
2019,I cannot log in with my fingerprint but I can authourise transactions with it. Why?,1
2019,Very good application,5
2019,great,5
2019,I've being finding difficult to use my finger print and I can't even make transfer after switching from token to pin,1
2019,business,5
2019,I will start working on it now,5
2019,"cant find saved accounts. after saving an account number it doesnt show up on saved beneficiaries. even when i try to resave account beneficiary , app says beneficiary already exists. but beneficiary name and account doesnt show up when i search for it. how to fix this??",1
2019,i have an account but no debit card how can i use the app without those,4
2019,comeup,5
2019,Efficient and user friendly. I love it,5
2019,Great app; easy to use!!,4
2019,"this is the most useless mobile app i have ever used. i set it up correctly and each time i put my token number to finish transactions, nothing happens.",4
2019,"hi, it's good and fair better nice one GT.",5
2019,"one of best bank in this earth, this is the bank use zero account, and have very fast internet services.",5
2019,Good to go,5
2019,i love GTBank alot but your performances is not as good as b4...Late credit alert most especially..please fix this,3
2019,"So far, wonderful.",4
2019,good bank,5
2019,very good,5
2019,loan,3
2019,i just wasted my data on this app its not even opening on my device this like the 3rd time am downloading it i will just stick to the 737 its way better than this,1
2019,"Its a good app on a good day... The annoying thing is sometimes when I upload a new beneficiary, I get a text and a notification of it being added. Yet am about to do transfer and I can't find the beneficiary. And there's no refresh button at all... bad! I hope the new update pulls through though.",3
2019,very good to use,5
2019,very useful,5
2019,good,5
2019,"This app is always failing, frustrating the user.",3
2019,"This app offers safe and secure transaction, which I find quite convenient.",5
2019,great,5
2019,"I love Gtb, it's the best 😍😍",5
2019,it is becoming too slow,3
2019,"Great application, less stress. Could be better if i could reset my pin with card information or secret question.",5
2019,I love gtbank because of their service,1
2019,"i have done everything and followed all the processes step by step. but wen it got to the final part which is entering atm it keeps requesting for it, even after entering it repeated. whats the problem?",5
2019,optional,5
2019,lovely,5
2019,difficult for login,3
2019,Great,5
2019,IP,5
2019,very good,5
2019,Excellent but please GTBANK should upgrade their Cards to usually in order to be receiving card payments and for other international transactions....,5
2019,this app is faulty,1
2019,"please, what is meaning of book balance in savings account. kindly help",3
2019,Can't I assess the card without owning a debit card?,2
2019,fantastic,5
2019,good,5
2019,Very good,5
2019,i can verify or change my pin,1
2019,Why cant i log in?,1
2019,GTB NO 1 BANK IN AFRICAN COUNTRIES THAT'S HELP TO BE GOOD PARENTS I. SUPPORT FOR NEEDS GOOD JOBS I LOVE YOU,5
2019,Pls this app has proven difficult to use to transfer funds to other banks as it keeps requesting for token. How do I rectify this issue?,1
2019,Great APP I just have one complain which is text encoding. The app seems not to decode Igbo writing well like letter Ọ,4
2019,Best Banking App,5
2019,I want to register my mobile banking but it's says my email is not on my bank profile and I put my email while registering my bank account. Can you help me with that?,2
2019,lovely,5
2019,Very good one.,4
2019,nice,4
2019,hi likeot ok,5
2019,so wonderful,5
2019,it keeps saying unable to install. this is annoying,1
2019,very good,5
2019,it's okay,4
2019,"i prefer the older version, trying to login despite having the correct token generated , it keeps saying invalid token.and i know i will be billed for this .this is annoying",1
2019,The reason for this rating is that I can't pay for my star times subscription through the bill payment portal. please try and rectify this problem. thanks.,3
2019,i love this app,5
2019,nice bank,5
2019,excellent,5
2019,Dalond Gtbank applcation,5
2019,"I've been trying to sign up with the app but it keeps saying unable to send customers credentials to something. Please fix this, a major bug. Thanks for making things harder.",1
2019,The app is absolutely wonderful... very fast,5
2019,easy & friendly app,4
2019,"I like GTB but your bank isn't anywhere around me, can't I open account online? Modified... I have been unable to go pass the ""OTHER INFORMATION"" stage. Modified: So, after sending you a mail as requested, you've refused to respond nor even take any action on my complaint. What a terrible bank and customer care services you have!",1
2019,exceptional,5
2019,Disappointed! I can't activate my account. Each time I generate an OTP It keeps telling me 'invalid OTP' . This is not the first time it will happen. I'm really disappointed...,1
2019,wonderful,5
2019,Okay...,4
2019,"after reinstallation, it's impossible to complete transactions with fingerprint. very poor. i was using the finger print well before but now trying to reinstall the app, there is no finger print opinion to verify transactions again",1
2019,not much functionality for easier usage No customer supports like live chat,3
2019,good,5
2019,easy to navigate,5
2019,why isn't Ghana in the country section?,1
2019,thanks allot,5
2019,Very good and helpful,5
2019,simpler,5
2019,it have been so hopefull to me,5
2019,"I love this app. At long last, the fingerprint is here",4
2019,good,5
2019,waste of data,1
2019,"hi GTB, on your next update can you please give the app an auto rotate feature.",4
2019,Good day GTBank. I downloaded the app today but I'm unable to set up secret questions and answer. I downloaded the device because I was unable to use the *737# ussd code to transfer money which is quite frustrating as this is an urgent transfer. The GTBank network is poor and the device isn't cooperating. The fingerprint only works once. Please fix these errors. Thank you.,3
2019,NICE,5
2019,excellent,5
2019,Nice and Easy to use,4
2019,"This app is not good at all,it does not load information in full,it needs a technical attention",1
2019,after making payment with this app my account got deducted of some money and was not funded to the online account I intended to deposit money on,2
2019,"Nicely done...,",5
2019,great,5
2019,i always get an error message when i try to run a transaction with token. i tried changing to pin but it wouldn't change. i can't make any transaction on the app as of now. please fix this,2
2019,This app does not allow me to register my device with PIN and ive lost my hardware token device . It doesnt accept soft token either,2
2019,perfect,5
2019,Great and reliable.,4
2019,"I can not generate transaction receipt with GTB app while i can do that with other banks app like Access, Diamond and first bank. kindly help us on this.",4
2019,keeps saying log in credentials could not be sent to customer.,1
2019,Pls help me. This app is not working on my LG E980.it says the version is not compatible with my phone. I really need this app pls.,4
2019,its not working anymore. just a pink background and nothing more. this update is terrible,1
2019,good,1
2019,How can I login and what I get is invalid username or password? pls u have to sort this out cos I hate being stressed,1
2019,Just downloaded the app but at the last stage of registration it is saying error occurred and which pin is card pin,2
2019,itz hard to open an account 🤦🤦,1
2019,I like GTBANK,5
2019,"It is nice but you have to add some features like loan, currency exchange and the rest just to manage your customers.",5
2019,its Cool,5
2019,Nice,5
2019,Perfect,5
2019,"after putting d card pin and otp,i was told login credentials could not be sent to customers...i am confused....please shed some light.",2
2019,good,4
2019,"it's taking me ages to switch from token to pin even though I didn't register for token. I've been on this for hours, the codes sent isn't working.",1
2019,why cant i change/setup my secret question on the app? this if very frustrating!!!,2
2019,"The fingerprint feature in this version is a gimmick. Unlike other Mobile banks applications, this app always shows error message anytime i try logging-in with username and finger-print, except if i combined both password and fingerprint.That makes the fingerprint useless for logging-in. Fix this bug and release a better version.",1
2019,amazing,5
2019,easy to use compared to get world apps,5
2019,the only person i have is that when my phone is on password or pattern lock and i tried to login to this app it will ask for my phone to unlock and when u unluck the phone the app will stop,5
2019,y 7 u it,4
2019,superb,4
2019,"fingerprints doesn't work. cept for the very first time and after that, forget about it, it doesn't work no more.",4
2019,"b b. ,",4
2019,its taking time to download why?,1
2019,good,5
2019,Great app,5
2019,I can no longer authenticate my phone using token in this latest update. How can I downgrade to the previous version,2
2019,"how do I retrieve password and Secret answer. without solution to this, the app is useless",1
2019,nice app,5
2019,excellent,5
2019,It is sk bright and good,5
2019,"I rate this app ""highest"" because of the TRUST that it will save my time lining up for transactions.",5
2019,good,5
2019,ln yy xxm Monmouthk k mk Li looking MK cc,2
2019,kudos to the GT and the developer.,5
2019,It seems nice enough. Would have rated it 4 or 5 stars but I'm having issues changing from token ro pin. Error message: Error Receiving Response. i hope it can be rectified soon,3
2019,good,4
2019,Nice,5
2019,good,5
2019,"This app use to work very well, but now it keep asking me to authorize my device. I have a new device and needed to authorize it. But after completing the process and then asked to login, it will return me back to the initial window that says authorize this device. Please GTBank, kindly fix this",2
2019,Ok,5
2019,can Ghanaians use this app?,1
2019,WORST Every thing about this bank is awkward rubbish,5
2019,Tell me the way how to enter my Id and password.,5
2019,nice,5
2019,"Ever since the recent update,when I try to fund my gaming acct it shows null, which wasn't happening before kindly advise pls.",5
2019,Very. Good,5
2019,nice app,4
2019,Good,5
2019,sometimes when I want to fund my bet account it keeps on showing me alert null the merchant page,2
2019,"I can no longer log in on my app. It keeps saying invalid email, but it is the correct email I am inputting. This happens everytime I don't go on the app for a long time. I come back and I hear plenty unnecessary English. please correct your application wahala please.",2
2019,I want to change my transaction pin... to pin and not Token been trying not going tru,3
2019,you are d best,4
2019,great!,5
2019,I get invalid username or password popup when I tried to use fingerprint,2
2019,this app is wonderful. thanks,5
2019,App is cool but i think the biometrics should be looked into for better security check since u wont need to input a pin or code just finger print. Then I think an account can easily be compromised and accessed forcefully. Thanks,3
2019,qute unique,4
2019,Good,5
2019,Too many glitches in form fields when you want to transfer to any account.,2
2019,Wonderful and accurate,5
2019,Extra ordinary,4
2019,can't use fingerprint for login and transaction,5
2019,"the network is bad, sometimes is good ,today I can't update my app or download another, very bad",4
2019,The app is okay all round thoug the fingerprint doesnt work on my phone(Infinix Note 5),3
2019,nice app,5
2019,happy,5
2019,Fantastic,5
2019,great with fingerprint login,5
2019,perfection,5
2019,Nice app,5
2019,Great experience,5
2019,this is very easy to use u too fit use am,5
2019,great,5
2019,"if its not GTBank, its not making sense at all.. long live GT, long live to everyone out there banking with GTB..",5
2019,exellent option for transaction worldwide,5
2019,great app,5
2019,Otunba,5
2019,Awesome,4
2019,The fingerprint login is pretty bugged.. It came up just the first time I logged in after updating the app.,2
2019,i cant download this app whyi ?,4
2019,good,5
2019,perfect,5
2019,excellent,5
2019,awsome,5
2019,Good,5
2019,I think you people should add a feature that will generate receipt after a transfer (transaction). and the user will be able to save the receipt to gallery for record purposes. just like firstBank. Thanks,3
2019,Good,5
2019,Great,5
2019,worked very well until I updated recently. I've uninstalled and reinstalled severally but it's the same problem of asking for device PIN. Once I enter PIN correctly the gtbank app will stop working. it's so annoying.,1
2019,fantastic,5
2019,ok,5
2019,Its working but is to slow,4
2019,Good,5
2019,Wow it's very light now I can do everything using this app without visiting any bank 100%,5
2019,you guy should implement a receipt download function on the app were we can download transaction receipt and send to to receiver as proof of payment my ibtc app has it and I like it the receipt should be in jpg or png format,3
2019,I can't transfer to other banks. The app doesn't even let me select what account I want to transfer from☹️,3
2019,Finally fingerprint login... it's long overdue,4
2019,unable to update,1
2019,best app ever. i love it so much...,5
2019,I love banking with you,5
2019,perfect app,5
2019,Very lovely,5
2019,so effective amd efficient,5
2019,"A banking App that is most convenient, I would rather bank with it!",5
2019,really good app,4
2019,"Fingerprint option is not working. It only worked once, when I updated the app.. now I can't use biometric to login neither can I use it for transfer.. it's terrible!",1
2019,Nice update always tied of typing pin and id,4
2019,The Fingerprint update isn't working on my phone 📱...,1
2019,still on open the enter pin prompt despite fingerprint inclusion,3
2019,"Simply wonderful, transactions at ur finger tip",5
2019,easy to operate,5
2019,the new update is very good but gtbank is yet to perfect the hub!!! after all these years... you started before jumia et al,4
2019,wonderful,5
2019,Best mobile banking ever! love the new fingerprint security,5
2019,"Finally, we get to enjoy finger authentication after being released close to a year on IOS. Better later than never...",4
2019,"my otp code is not being accepted and when i try using pin, it will request for an update and i have done that but still same story",2
2019,it's okay,4
2019,am so happy with gtb because they are the best bank so far,5
2019,best,5
2019,Fingerprints is not safe.,5
2019,"Excellent, what's this issue between Gtbank and innoson, hope we the customers are safe?",5
2019,"Hello Developer. Thanks for the procedure on cable/internet payment on the mobile app. However, when I tried it showed this Alert - EXCEPTION: The 'meta' start tag on line 5 position 4 does not match the end of 'head'. Line 22, position 6.",4
2019,its good,1
2019,nice app,5
2019,great app,5
2019,app takes forever to login,1
2019,ok,5
2019,I'm having real trouble setting up the app. It keeps telling me to enter 10 digit account number while attempting to launch the app.,1
2019,download,5
2019,bad,1
2019,perfect mobile banking app,5
2019,it's a very lovely app and efficient,5
2019,easy to use yet very secure!,5
2019,awesome,5
2019,Perfect and easy,5
2019,when are you introducing receipt for payment?,4
2019,horrible! my email add is being rejected. I feel so frustrated right now!,1
2019,Love the addition of the fingerprint authentication.,5
2019,Exceptional 👍👍👍,5
2019,"Am unable to complete the processing after dowloading, i was sent a code then i enter it now telling me error. dont know what to do",5
2019,It only brings me the fingerprint option just once.. And it was immediately I updated it and it's still the same normal pin login without the fingerprint option to login,1
2019,Superb and 👍 up for the good work,5
2019,"lovely, please, include loan option for customers",5
2019,why do i alwaya have to input my card details whenever i redownload the app,3
2019,I love the new update. with thump print log now I don't have to stress myself typing pin everytime. I just place my finger WOLLAH!!! I get logged in instantly,5
2019,perfect app ever.very easy to use.,5
2019,great,4
2019,"The upgrade came with phone password/ fingerprint/security partern to be provide after login. That's actually good development but I noticed that when the space for phone lock password comes up, once you press the escape button, it takes the user to the normal home page. This second level security should be worked on to make it compulsory before one can you into the home page.",4
2019,AWESOME MOBILE APPLICATION. This GT bank mobile application meets my interest. It's sensibly designed. pls don't stop it for GT World mobile app.,5
2019,best app eva,5
2019,The new finger print function is a welcome developement.,5
2019,"I like this app, thanks to GT bank for making it easier for all their customer to transact. Thank you so much. We love you all.",5
2019,the update is cool with the inclusion of fingerprint unlock . one thing i think you should do make it perfect is for it to be instant . one doesn't have to click the fingerprint icon before the unlock pop up or once one click the fingerprint sensor . it should be other way round . that is if the fingerprint doesn't then go back to password to unlock . i rate it low so that you can be alert .,2
2019,good,4
2019,it's super Awesome,5
2019,its been great.,5
2019,super cool,5
2019,"just downloaded the app, i want to change my password but it keeps tell me to fill all inputs which i diid",1
2019,Perfect,5
2019,The app is very nice and it's so easy to use.,5
2019,"Works damn smooth ,Good App",5
2019,For the love of God do something about the constant notification sent to email every time one logs into the app. This constitute a nuisance. Provide us with the option to disable the email notification.,2
2019,GTBank is my bank and very efficient.,5
2019,sweet,5
2019,"u guys said we should download the app before having access to the loan i did as instructed and yet i was not granted the loan despite the fact that am a customer of ur bank,this is so annoying i swear,i regret wasting my mb to download the Godforsaking app.",1
2019,Fine,5
2019,Nothing can be worst than this App.,1
2019,T's good for easy payment,5
2019,Poor attention,3
2019,excellent,5
2019,Poor,1
2019,ok,5
2019,How can I get my =BVN from bala suleman i lost my register phone number and where i am there is no gt bank,5
2019,cool app,5
2019,good and I love it,5
2019,"it was really of no use downloading an app that gives an OTP, next says it will send you email, and that's forever. this app rating is zero star",1
2019,it's very easy and convenient to use and it also saves time I LOVE IT,5
2019,its misbehaving nw cnt log in to d app.,3
2019,"Keeps telling me ""network error, please check your connection""",2
2019,I've been using it for more than a year now without any stress. It's an AWESOME App. GTB on TOP!,5
2019,Good but do have service problem at times.,5
2019,hii the app is nice download it ❤️❤️,5
2019,excellent.,5
2019,ihg,5
2019,better,5
2019,Does not allow me to log in. Keeps saying my version of this app does not support pin login even when the pin was sent to my mail by GTbank.,2
2019,very good,5
2019,I spoke too soon. The app failed to log me on for over a week. Sent an email to GTB and no response. Had to uninstall it,1
2019,I think this app is so good 👍,2
2019,why do you guys want to access files on my phone.when I deny those options am unable to use app....why?,1
2019,good,1
2019,"its perfect, effective and convenient . it makes my transaction easy from home and mostly in abroad. never gave me problem. Gtbank my first and best bank for 11 yrs now .",5
2019,ok,5
2019,"Error message: ""Unfortunately, GTBank has stopped""",3
2019,I love u,5
2019,good,5
2019,"Much improved, but needs fingerprint integration like GTWorld",4
2019,the app has not still worked,1
2019,Excellent,5
2019,good application,5
2019,Good to go,5
2019,"I did exactly the way you explain but i didnt receive any username and password. is there anything you can do to help because, i am not in nigeria at the moment and i need to use the account for important transactions. thanks",2
2019,USELESS APP WHAT A WASTE FOR A BANK GTBANK BANK IS A JOKE....,1
2019,it has been the most useful banking app I've ever seen,5
2019,the app is helpful,5
2019,Good,5
2019,easier and better app,4
2019,i could not sign up into gtb app. please help. when i followed to the last instruction at the end it shows PAN does not exist. please help.,1
2019,good,5
2019,betterness,5
2019,Very good app,5
2019,Excellent in performance.Simplifies all my online transactions!,5
2019,nice one,5
2019,Very poor to use,1
2019,good,5
2019,we see e we e we e we do to,5
2019,app difficult to login,5
2019,Well appreciated,5
2019,quite nice...nothing extraordinary,3
2019,am not happy with this app at all ot does open fast and dont srnd code immediately,1
2019,by,3
2019,very secured app.,3
2019,okay,5
2019,Very convenient to use,5
2019,"pls i will like to know if i can still use the app after my ATM card expire,cos it will expire nxt year.",1
2019,cool,3
2019,ok,3
2019,This app is bad it's just wasted almost all my data without even be installed,1
2019,Ok,4
2019,Thanks for your app,5
2019,its jst cool,3
2019,I'm find it is difficult to proceed after filling my details. it kept saying user has not been profiled.,1
2019,"Your mates such as Stanbic and First bank Apps are using Fingerprint Login, you guys are struggling with enter Username and Password. GTBank please upgrade your apps.",2
2019,good,5
2019,"Fast, accurate and simple to use.",5
2019,Nice app. But would have been better with touch ID login,3
2019,"shame. i just read through the reviews and its all bad, loads of unresolved issues. most users are not happy with the app. im out!",1
2019,Awesome,5
2019,good,5
2019,I have been trying to register and;Put on your card pin has always refused to work out on the app which pin is required?,1
2019,well i haven't use it .... just opened an account in it...,5
2019,it's a great and lovely bank,5
2019,"Have been using pin to complete my transactions all this while, but recently I wiped my phone and reinstalled the app, but have been having issues switching from token to pin. Please see to this as soon possible.",3
2019,for a bank like gtb dis app interface is beyond poor... I'm really disappointed,1
2019,very useful app,5
2019,Good,5
2019,wow,5
2019,"not user friendly, one error in registration and you will start all over again. 1 star",1
2019,good,5
2019,"I downloaded this app about 2 weeks ago and I haven't been able to use it because I've been trying to register but it's always saying ""unable to send credentials to the customer"". I don't know why it keeps saying that",1
2019,it's a good and fast back,1
2019,"After writing a terrible review about how this bank app is, it seems they have listened. I have therefore updated my review and made it three stars. Thanks",3
2019,"Do not use this App. I repeat, do not doenload this app. Download the GTWorld App.",1
2019,Please I can't locate Ghana in the country options,2
2019,"if you are not in support of mtn stealing people's money then you should enable airtime transaction history so we can see our transaction made to buy airtime and the receiving number. i just bought #500 mtn i didn't receive mobile topup nor my money, such shameless act.",1
2019,Sweet,5
2019,good 👌👍,5
2019,is good,5
2019,cool,4
2019,Good,5
2019,View programs and news,5
2019,Easy and convenient,5
2019,Cant seem to see an account immediately i add it to my gt app..,3
2019,apps not coming up.,1
2019,good to use,5
2019,can't block error transfer of fund on this application.,4
2019,Good app,5
2019,good app,5
2019,A very robust app,4
2019,👍 👍 👍,4
2019,perfect,5
2019,I can't login at all...Don't download it bcos this is waste of time and data.,1
2019,Nice I love it. It makes transaction easy for me,4
2019,really good,5
2019,"it only works for 3 countries, which Ghana is not part why?",1
2019,load it for me,5
2019,i'm very happy to get this app for my husiness transfer,5
2019,terrible,1
2019,"The app is easy to use and nice, but my main issue with it is that after a while (maybe 2 months) the application forgets my password and makes it seem like I'm the one who forgot the password. So i have to do the password recovery process which really annoys me. I downloaded the gtworld app and the same thing happened there. Can you guys please fix this issue?",2
2019,ineedtrasfarprocces,5
2019,"please what is happening to this app... i cant make transfer using this again, whenever i click the transfer & withdrawals it will take me back to the Account Balance page... i dont know what's wrong. olease i need feed back",1
2019,I'm not getting any otp in my mailbox while registering. I'm pissed.. uninstalling this nonsense,1
2019,efficiency,4
2019,Very exerllent in my view context with others thanks,5
2019,Am unable to download the gtb app on my phone kindly assisr,3
2019,cool,1
2019,why does it have to work with data??,3
2019,It's been difficult to swipe and transition between accounts easily since recent update. I now have to repeatedly swipe before I can view the next account. Otherwise the app is fantastic!,4
2019,I cannot make fund transfer using the App,1
2019,Perfect App. Easy to use.,5
2019,greatest,5
2019,The mwallet is not working well,1
2019,The app is cool,4
2019,excellent!!!,5
2019,hmmmmmm.more thank eight person have complained about one app.i hope i will not experience thou .unlike gtbank.u better change ur developer or retrain them.,1
2019,The app is friendly and okay. But am wondering why am unable to even view transaction for yesterday in the history. somebody complain of one month but am not even able to see what i did yesterday. am to send the debit evidence to somebody now i cant see it,2
2019,useless..........only in nigeria .....just to upgrade they collapsed everything,1
2019,hmmmm too .......,5
2019,fabulous,5
2019,gt bank is a great bank.though has its lapses.i believe GT bank will get there.,4
2019,"This is discouraging, i wanted to download this app but after reading all the comments below, i came into conclusion that its no longer necessary...",1
2019,"The mobile app is fluent as configuration was smoothly carried out, and my recent usage experience is great.",5
2019,"hi. i just wanna confirm something. i downloaded the app, then a week later i saw a transaction of $1.99 has beem made on my card without my authorization! what do you have to say abour this?",2
2019,good,5
2019,Is this still available on phone I mean working,2
2019,i cant create an account it keep on telling me four digit code has been send to my mail box which i cant find,1
2019,good,5
2019,good,5
2019,Giving me tough time to login. After filling out all the information required and entering the pass code sent to my phone number it still couldn't login rather responding thus; invalid PAN number.,1
2019,interested,5
2019,i cant download the app.... whats wrong,2
2019,"Can't the app be used in Ghana? GT Bank has been in Ghana for a long time now, why is the mobile app limited to Nigeria, Kenya and Rwanda only?",1
2019,Am not sure I can install this app with the kind of thumbs down reviews am seeing here. Wake up GTBnk-Emmanuel A,1
2019,good,5
2019,This app I wonderful and very easy to use,4
2019,I have always enjoyed the application. And am still enjoying it,4
2019,nice one,5
2019,"I couldn't get my otp in my mail, I've tried several times... Am not happy bout this",1
2019,"its so bad that i can't even register,they keep asking for digits from the card but i don't have the card yet,cant someone register without all this useless required fields?",1
2019,It's awesome,5
2019,Perfect,5
2019,"My little experience is that since i have been banking with gtbank i did not have any problem, so am confotable.",5
2019,love it alot,5
2019,best,5
2019,"nice app, keep it up.",5
2019,Great App it works perfectly well does all my job kudos .,5
2019,smooth,5
2019,The app is friendly,5
2019,"Fantastic, hardly ever disappoints",5
2019,very nice,5
2019,not perfect,5
2019,This app is very Paramount for me to used.,5
2019,Terrible app,1
2019,this app is not working on my phone. Is telling that login could not be sent to customer,1
2019,Its very nice,5
2019,Excellent,5
2019,"easy to use, good app helpful",5
2019,"easy, safe and secured.",4
2019,"seizing money and telling me to wait for 5 to 8 working days for wat n.a., pls I need my money back I need it back",1
2019,"I love it,but its not downloading on my phone",5
2019,faster and eazy to operate without stress,4
2019,good,5
2019,The best,5
2019,like it so much,5
2019,Play Google Is Great,5
2019,una try,5
2019,"This app has been getting a lot of bad reviews from samsung users... How ever, it has been really good to me but I rate it 4stars because when my net work is not so strong it takes forever to load and I have app of some other banks and it doesn't give me such issues in the same condition.... Kindly assist with this issue if possible cos it is usually needed the most in such a condition. Thank you.",4
2019,cute app,5
2019,"Nice app, more convenient",5
2019,Real Capital TRUSTED Bank sor far.,1
2019,Why can't one get proper history of transactions for a specified time frame on this app,3
2019,excellent,5
2019,How.. Could be improved,4
2019,nice,5
2019,"Worst bank ever, this app is completely useless... Do not download please, how far this bank has fallen smh",1
2019,"Am getting frustrated with this app, download it but couldn't complete my registration due to opt number not sent to my email as notified. I attempted registration severally but opt not still sent.",1
2019,The Very Best,5
2019,good,5
2019,the fastest of all Mobile App nice,5
2019,Very good and usefull,5
2019,Cook,5
2019,"Very useful, kindly include fingerprints to authorize transactions and for log in",4
2019,i am not enjoying this app becos any time i want to transfer the saved account details wont be visible for me. i have complaint to ur branch all they told me is that i should forget the app and use737 which i dont like.,1
2019,"Previous issues I had with the app is sorted, why not introduce fingerprint login",4
2019,it's a very good app,5
2019,Awesome,5
2019,It is great,5
2019,"good app but acting up recently ,can't login,always have to uninstall and install before it works again,and after some time it starts acting up again",4
2019,"how will i send email to gtbank,i have a problem that has occur in my account which has done before",1
2019,Is Gt Bank only in those African countries?,2
2019,"Have been trying to login to my account with my new device it refuse to login after imputing my login details, keep telling me to try again.",1
2019,the app lags a lot has a good layout and all... but plss fix the lag issue,2
2019,"The gtbank internet banking platform,,,is the best in Nigeria,,my advice is dat ur guys should try and work on ur mobile wallet,,,is working but u can do better,,,is hard to see ur past transaction,,,,if u fix it,,,,I giv u a five,,,,",5
2019,I wrote mails to them more than 5 times only for them to help me login bank to my gtb app since i lost my old phone but am so surprised up till date no help very poor of u guys i don't have access to my online banking any longer because of this i will look for another serious bank,1
2019,great,4
2019,This app is awesome. I credit the developer but haste update. thanks,5
2019,this app wonderful,5
2019,Fair,3
2019,"This app ehhh i wonder oooo....other banks mobile app are easy to open..like the two other banks am bankinq with....GTb mobile app is qivinq me headache....it requested for the 9,12,15 no of my card and the cards pin which i filled all..includinq the sent OTP...but yet the app refused to reqister n open for me to start my transactions.......",1
2019,Good,5
2019,Thanks so much for creating this awesome App. How do i locate the upgraded salary loan. That is three (3) times.,5
2019,very nice and easy to use. not easily affected by network,4
2019,I cannot complete my transactions anymore because the app keep giving me this that I should answer a secret question when there's no place to do it. Kindly help look into this. Thanks,2
2019,"This app is so annoying,it keeps showing couldn't send customer credentials. I still can't register till now",1
2019,"have been trying to login into account with my new device but after providing all the details and entering the otp code, I get a response ""PAN does not exit"" pls help look into it",5
2019,not opening on my Samsung j8,1
2019,The app saves time.,5
2019,great 💯💯,5
2019,pls they keep saying i should put my card pin what will fill in and otp number help me ls,2
2019,"Kindly work on this app. Using up too much space. The size is kind of large. Very slow and it hangs most of the time. Other banks' are very easy to use. To copy and paste is a problem, even navigation is so slow and lax. I expect better from GTB. Thanks",1
2019,awesome,5
2019,👍🏾,5
2019,great.,4
2019,my trust is guaranted for GTBank!!!!!,5
2019,Cool.,5
2019,Very happy,5
2019,Fantastic app I really love it,5
2019,it good,5
2019,The app is really good but lacks some features like viewing previous monthly transactions and also fingerprints features should be added for more security to prevent another device from login to someones else account and also fingerprint to authorize payment.Thank You,3
2019,"it giving me tough time to use, so pls what are the necessary things to do if i want to start using this app",1
2019,"its confusing, it keeps saying my email isn't attached to any account. I really don't understand why?",1
2019,my money,5
2019,is a good bank that i never see,5
2019,my Gtword,5
2019,worst banking app,1
2019,Good,5
2018,Great,5
2018,One of the most difficult bank apps to onboard a user. User navigation is so poor. I have had to uninstall the app a thousand times. Why can't the onboarding process be more seamless?,1
2018,"awesome,but a finger print authentication to unlock would be cool",3
2018,I liked its very simple to use,4
2018,its ok,5
2018,can't authorize my device by creating new pin. They said the app needs to be updated whereas there's no update,1
2018,This app make life easy to any one who have no chance to be visiting bank any time,5
2018,Good,5
2018,best app,5
2018,A very good and reliable app from a great bank.,5
2018,Please introduce biometrics to make it easier to login. Your last update was 6 months ago 😒,2
2018,Go,5
2018,this banking app is the best of its kind,5
2018,"This app freezes,am using a Samsung S8+",2
2018,Secured for real,5
2018,I can't make a transfer keeps asking for token pin,1
2018,Fingerprints authentication no longer work.,3
2018,very wondedful app for business transactions.,5
2018,"Safe, easy to use and giving me full satisfaction.",5
2018,Good,5
2018,this app is so dumb.... I wish I never install it stupid app I can't even login..to register is also a problem..... beautiful nonsense,1
2018,intresting bank,5
2018,"GTbank App, to create transaction pin it keep saying ""invalid card pan input"" while card nos. are correct and still valid.",1
2018,Very good app,5
2018,easy to use,4
2018,Nice to use,4
2018,App works as described,5
2018,good,5
2018,please where do I enter the 4 digits pin your app is asking after all the registration ?,1
2018,Very easy to use. I love it,5
2018,I think it is useful,5
2018,A bad mobile app... The worst I've ever seen.,5
2018,Excellent,5
2018,Helpful app.,4
2018,Cool,4
2018,I love this Bank,5
2018,It's a great app for quick transactions.,4
2018,I think the app should be more flexible,5
2018,The app is good,5
2018,Is very okay and I liked it,5
2018,"I was waiting for the OTP for my account for 8hours... Finally gave up, I can't transfer money And I really needed to do transfer that moment, I will just change bank!",1
2018,Great,5
2018,This app is the best,5
2018,Nice and reliable,5
2018,"It keeps crashing, I'm using a stock android oroe device. It worked fine with my nougat.",1
2018,I love it,5
2018,Very bad app,1
2018,Amazing,5
2018,Kinda dope,5
2018,wahoooo,5
2018,This app is too unresponsive and the user experience is super weak as ever!... I've been banking with GTBank for over 10years and prefer to do transactions using the web browser. I decided to try the app and it was so disappointing... I'm uninstalling and sticking to the web interface.,1
2018,"Try to work on it, it's frustrating",1
2018,Good,4
2018,It needs to be easier especially adding transfer details,4
2018,Ever since I downloaded this app..It has worked smoothly without hitches😊😊😊..I saw alot of complaint in regards to using the app..Which stems from the 4 digit..The 1st asked for..is supposed to be your 4 ATM Debit card pin number..after that you would need to generate another 4 digits pin for your transactions on the app...{QED}..Quite easily done..It has been of tremendous help to me..Now I can monitor and control my spending..Awesome app..Rated 5 Stars ..Thank you GTB..Oya make una chop..👊👊👊👊👊.,5
2018,Nice,5
2018,I think that there should be a free Data promo for all they regular site Viewers. Just for encouragement,5
2018,The app does not scroll freely on phone I use Samsung galaxy s7edge,1
2018,Handy,4
2018,GTbank is the best and has a wonderful app for internet banking.,5
2018,I is easy to use and good,5
2018,I want to bank with this Bank,5
2018,Beta,5
2018,It's so reliable,5
2018,It's ok,4
2018,Should be closed,1
2018,Good and reliable,5
2018,"I was not served well,so there should be improvement on the app settings regarding how customers can get Info's about their cards and other related issues. thanks for your kind cooperation",2
2018,I just love it. Simple and easy to use,5
2018,I think the app is good,5
2018,Great,5
2018,This App Is Total Frustration.... Always Error Result,1
2018,this app is so lovely to me befor but now that i format my hpone i can't understand the app again when ever i want to use my pin code is not working any more i don't understand?,5
2018,I love playstore,5
2018,Good,5
2018,Okay,5
2018,Very cool,5
2018,ce app,5
2018,Nonse,1
2018,Easy to use,5
2018,Good,5
2018,It OK I guess,3
2018,Easy to used,5
2018,Why is Ghana not included in the countries,3
2018,The app is cool,4
2018,The app is awesome!,5
2018,"Whenever I get wanted to confirm my details, it always say I should put my four digits of my card pin on which I did not understand. I used first four digits of my card pin later I even my personal ATM card pin yet it had not been confirmed. I sent mail to gtbank customer service yet I had not been resolved. I don't understand this app",1
2018,Its good,5
2018,Really So Much Nice 👌App,5
2018,"Very good app, I have confidence in gtb.",5
2018,"Transactions made easy, kudos for this app",4
2018,Cool,5
2018,Fantastic and efficiency,5
2018,Please I didn't get any OTP in my mail what should I do?,3
2018,Good and cool 😎 😎,4
2018,It works wonderful,5
2018,Need an update,5
2018,Well its good,5
2018,It's very safe and easy to log in,4
2018,Awesome,5
2018,Great,5
2018,It good I love it,5
2018,Awesome,5
2018,Happy,5
2018,The app is easy to use,5
2018,Good app,3
2018,"I have long waited to have a GT bank account,and now it has finally come true",4
2018,Good,5
2018,D app is very good,5
2018,Great,5
2018,Great app. Easy to use. I prefer it to GT World.,5
2018,Loving it.,5
2018,Good app,5
2018,Ok,5
2018,Nice,5
2018,"Your app doesn't work on my Nokia one. It neither types my password nor selects screen displays. I have to press severally b4 it selects. Don't tell me it's my phone or OS, cos Wema Alat works perfectly and smoothly.",1
2018,"I nevet knew This bank has become the worst bank have ever known,I kept telling people it's the best,even the customer care service providers are not efficient which makes it even worse,too much advert with no solution to the problem reported. This is a shame.",1
2018,It a good bank,5
2018,Unable to login to my mobile banking!!,2
2018,Very good,5
2018,You guys are excellent,5
2018,Its nice. Its makes life and spending easy.,5
2018,It convenient to use. I can't login even though my password and ID is Correct. Why is that So?,2
2018,Great App,5
2018,Very useful and easy to use,5
2018,This app unlike the previous one doesn't provide me much details of transaction history,5
2018,Awesome and easy to use,5
2018,Ok,5
2018,I have been trying to download the but its not installing what could be the problem,4
2018,Good,5
2018,Nice,5
2018,Ok,3
2018,Works so well until it started taking forever to log in,3
2018,Great,5
2018,Good,5
2018,Good application,5
2018,Once am financially ok I will be cool with gtb,3
2018,Payments made easy,5
2018,I've not received the otp sent to my email,2
2018,Nice app,5
2018,"I love it, is convenient for most of my transaction.",5
2018,Nice,5
2018,Soft and simple,4
2018,Simple and gets the job done.,4
2018,Perfect,5
2018,Thumbs up,5
2018,"I switched phones and havent been able to sign back in. Put in my registered email address and it says its not registered; on this same email, i get all the notifications from the bank so i am pretty confused.",1
2018,"I'm having problem with navigation and typing, app is slow and doesn't respond with every click, I have to constantly be mashing buttons",1
2018,This is an outstanding app,5
2018,Easy to use,5
2018,This is trash compared to GTWorld app,2
2018,"À nice one,needs more options to be created.",4
2018,I'm so good to access to this store,5
2018,It's extremely Helpful,5
2018,Excellent,5
2018,"It's stupid... I can't even register.... When I click the register option, it'll be looking at me like zombie...",2
2018,Good,5
2018,Great app,5
2018,"The best, makes transaction fast and easy",5
2018,Excellent service,5
2018,"Made easy even without a token, no limit to transaction",5
2018,I think it's very good for mobile banking,5
2018,Its a really good app fast with good internet access and easy to use,5
2018,I love it,5
2018,The was an error in my Mobile App. I complained about it and it was fixed the next day. A bank I love to work with.,4
2018,"This app is probably not meant for all their costumers. Because I can't begin to wrap my head around the reason why I can not use the app after several trials. Why wouldn't the app accept the final OTP that you guys sent to my registered Contact? Kept telling me that ""PAN DOES NOT EXIST"". If you guys think that I will go to any of those your branches to complain about what I am 100% sure that your so-called costumer care service personals most of the times, do not even know what to do about, but instead of telling you on time, they will ask you to wait for God knows how long, and at the end of the day, your problem is not solved and your time is also wasted, then you guys must be dreaming! And of course, I am uninstalling the app after this review! Nonsense!",1
2018,My world best bank GTB,5
2018,You are the best among the best,5
2018,Needs location permission for no reason. App doesn't work without it,1
2018,"I would love it more if d developer can make it rotate from it usual potrait orientation. Am enjoyin d apk, but pls see to this suggestion",4
2018,I've never use it before this is going to be my first experience.,5
2018,"Quite okay, easy to use",3
2018,It has been great so far.,4
2018,We need international wire transfer on Gtbank App like accessbank app and diamond bank and standard chartered bank,1
2018,Ok,5
2018,Best mobile app,4
2018,"This app is useless, why cant i be able to sign up online instead of going into tha bank???? For what.....???",1
2018,You can improve better on it,4
2018,It's a nice App and I love it,4
2018,There is no problem,3
2018,One of the best banking app. Very efficient and reliable,5
2018,Fair enough but add fingerprint login,5
2018,Nice,5
2018,Fine and good,5
2018,Very good App,5
2018,Greatest,5
2018,I think you are good in services,5
2018,A man of great enthusiasm with determination and focus towards achieving goals.,4
2018,It a nice app,5
2018,Great,5
2018,Gtbank is always a step ahead of others with technology and innovation. This is the best banking mobile app around.,5
2018,It's at it best at the moment!,5
2018,I 😍 this app,5
2018,Nice app,5
2018,Nice,5
2018,Very good and useful,5
2018,Good,5
2018,The app is very easy to use,5
2018,Can't download,2
2018,Its cool,4
2018,It's okay,3
2018,How can i download this app on my laptop?,3
2018,User friendly. Saves my time. Thank u GT,5
2018,Very good app. Hassle free,5
2018,Great app.,5
2018,I was not able to install the app on my device,2
2018,"Very bad app, can't even sign up",1
2018,It ok,5
2018,Pls i need quick for direct chart with customers,5
2018,Guarantted,5
2018,Excellent,5
2018,It just pending in downloading,2
2018,I think is nice,3
2018,This app is great,4
2018,It's quiet good to make a quick transaction.,4
2018,We need the apple version of it.,5
2018,Awesome,5
2018,Very useful indeed,5
2018,How do I download the current version,5
2018,Update: This is another pure lies. Services and help isn't under the lifestyle as you are claiming here. Why can't you double check before replying me here? LIARS!!! They are telling you that you can change your secret question on the app by tapping service and help while they don't even have service and help on their app UI at all. So why lying to the whole world? Rubbish,1
2018,I can't download,1
2018,Is good,5
2018,It cool,5
2018,Thank you Lord Jesus,5
2018,Good for investment.,4
2018,Gtbank the Best,5
2018,I can't even register..couldn't send my log in credentials to my email,1
2018,Real one fr online banking,5
2018,I want to transfer to other bank and it's not going thru,4
2018,It ok,5
2018,Good quality,5
2018,Keeps saying error 506 when trying to install,1
2018,I wish to crave your indulgence to managing the mobile app UI for a better experience. Make it have a more pleasant look. Make it stylish. I would not like to mention a mobile banking app I admire; I suggest you make a review. Thank you,3
2018,It ok,5
2018,I love the bank,5
2018,Very nice app,5
2018,It's efficient,5
2018,"The app is fantastic, I love it.",5
2018,It's nice,5
2018,Satisfactory,5
2018,I will like to use it to know my statement of account please,5
2018,Good,4
2018,Best mobile app,5
2018,Lazy bank,1
2018,"This Gtbank workers are not serious. I have been trying to register using this app and I have been unable to do that. Went to the bank and was told my email address is not registered with my account. Please how come I have been receiving mails from gtbank? Everytime fashionweek, and if there will be any changes in that bank I will receive a mail from them. Abeg how my email take Waka? And I'm just to busy to go and cue",1
2018,Happy,5
2018,Great,5
2018,GTB is the best,5
2018,You need to upgrade it so we can use fingerprint to login also .....it's could be both way so as to have easy login.....my other bank account do it and it's so cool,3
2018,Flawless,5
2018,Can't load my bank account through my mobile money,3
2018,Nothing really,5
2018,U are the best,5
2018,Best Banking Mobile App,5
2018,It is very easy to access,4
2018,Nice app,5
2018,I love GT bank,5
2018,It is easy to access and efficient,5
2018,It's just very good at it created purposes,5
2018,Its a lovely app that makes my banking transactions as easy as ABC.,4
2018,Just likecit,5
2018,Good app,5
2018,It is alright,4
2018,U are marvelous,5
2018,Just transfers are relevant.,5
2018,Nice app,5
2018,Easy and reliable,5
2018,The app is fantastic,5
2018,Very fast,5
2018,Splendidmagnificent,5
2018,It's good and easy to use,4
2018,Nice,4
2018,G T transfer is ok,5
2018,It's okay,3
2018,Cool app,4
2018,Makes life much easier,4
2018,Its a very good app,4
2018,Thank you GTBank Plc,5
2018,Fast and easy for transaction,5
2018,The best ever,5
2018,I love this app guys try this app,3
2018,Fast and trusted in transaction,3
2018,It pretty cool,5
2018,Awesome,5
2018,Its useless,1
2018,Brilliant,5
2018,It's cool,5
2018,Good,3
2018,I thought to become great,5
2018,Its OK by me,5
2018,It's nice,5
2018,"Keep it up, u are the very best",5
2018,It's d best,5
2018,Easy to use,5
2018,The best mobile banking app,5
2018,Really convenient.. banking a click away... Time saver...life saver,5
2018,I love this app,5
2018,Amazing,5
2018,Awesome,5
2018,Nice aoo,5
2018,Safe and fast,5
2018,Good to go,3
2018,Fast and reliable anytime,4
2018,"I am having issue linking my naira acct. It linked all other acct. Buh naira acct. Was nt linked,",3
2018,Nice,5
2018,Excellent Banking App,5
2018,Superb,3
2018,"Tells me credential can't be sent to customer, how do i do it...",1
2018,Provide a loan app for customers easy,5
2018,GTbank mobile is the perfect choice for all cashless transactions.,5
2018,More upgrade to make a transact with other maketers,5
2018,GTB u used to have gotv lite annual payment now u ve quarterly. Y,5
2018,Why am l being asked for my card pin to register the device. Thanx,3
2018,Good,5
2018,I love it,4
2018,Good,5
2018,Is the best,4
2018,Ok,4
2018,It just take a while to log-in,5
2018,Satisfactory,4
2018,Great,5
2018,Sometimes my transaction history don't show,5
2018,I want to make a transfer but always asking me for a token. I don't know what that means. Help please.,5
2018,Nice,5
2018,Very good,5
2018,Fantastic,5
2018,"The system is really disappointing , if you transfer through the app it will take an hour to deliver or even more then one hour",2
2018,Very Easy to use I like it,5
2018,Good,5
2018,Nice app,5
2018,Better interface. Smooth experience,4
2018,Perfect app,5
2018,I enjoy it very much,5
2018,Grateful,5
2018,It's a very nice app,5
2018,Nice app,5
2018,Banking made easy,5
2018,Very cool,5
2018,It's fantastic,5
2018,"This app and bank is the worst bank ever, their app is total rubbish. How do you build an app where the space for card pin allows beyond digits bandwidth. The customer call isn't toll-free, they charge customers for transacting within the bank. I mean, who does this. They are thieves and cheats. Everything about GTB theft filled. The worst bank ever.",1
2018,I love it sooooooo much,5
2018,I'm trying to link this app to a new phone... But when it gets to the part where I have to input a 5 digit code.... I receive a 6 digit code instead via SMS. I also tried generating a token... Which unfortunately is also a 6 digit code. Why then is the app asking for a 5 digit code verification when I'm being sent 6. It's really terrible.,1
2018,Perfectly ok,5
2018,User friendly reliable app,5
2018,Gt have a good services,5
2018,An amazing app,5
2018,This service makes banking easier,5
2018,Very user friendly and prompt action app.,4
2018,this app is just fine for me,4
2018,"I can't complete my info after I have filled the information I was told to put my 4digit number, how can I get that? Even otp number, why is it that all your app give someone problem? Same thing happen to 737. Pls provide my top and d 4digit numbers",1
2018,I love it.. It's very good and fast,5
2018,Why do I need to have an atm card to register on the app. Some of us don't want atm cards to avoid spending unnecessary money or over spending but still want the convenience of mobile transactions. Please provide an alternative means of registration,2
2018,Cool,5
2018,This app is giving headache any time i want to do transfer.,1
2018,Awesome,5
2018,A great and useful app.,4
2018,Nothing,5
2018,Very nice app. Easy to use.,5
2018,"I keep getting ""log in credentials could not be sent to customer"" report as I tried to register",2
2018,Bringing bank closer to you,5
2018,good app i enjoy making my transactions at home without going to the bank,5
2018,Simple n cool,5
2018,For good and feature transactions,5
2018,"I wouldn't have asked for anything else, perfect app, opens easily not heavy, ease of transaction",5
2018,This particular version of the app killed it finally for GTBank. It's so worthless as one can't even register on it. The previous versions have been doing well. My candid advise is get a new apps developer so that you don't lose your customers. Goodbye.,1
2018,Cool,4
2018,It's one of the best banking app right now if not the best,5
2018,This is the worst application ever! Nobody should use this application. Please return me to the older version. This version sucks too much!,1
2018,The app is very easy to use.,5
2018,The app doesn't show my recent transactions. It's always writing no recent transactions record.,4
2018,Nice app,5
2018,"Its sad that you guys dont work on feedbacks and reviews but the only annoying part of the app is that I cant view long statement. I cant even view any requested statement even if its for week. Even if its for a month. If I search between two particular dates, it won't still generate a statement for me. You guys should work on this.",1
2018,I love this app very helpful,5
2018,This is very good app,5
2018,Fantastic,5
2018,Very good,5
2018,Wonderful,5
2018,It nice,4
2018,Fantastic,5
2018,Good,5
2018,Good,5
2018,Good apps,5
2018,Awesome,5
2018,Make transactions easy,3
2018,It nice,5
2018,What an excellent and accurate App,5
2018,Very good,5
2018,Good,5
2018,This is the greatest,5
2018,Great app,5
2018,It's good,5
2018,"It's okay but please include a biometrics system of unlocking, that is all that is musing now, all other banks ave that. It's more secure and super convenient",4
2018,I think the should make these app faster,5
2018,Keep improving we need banks like you,3
2018,Lifesaver. Could improve ability to retrieve bank statements on the app,5
2018,It's okay,5
2018,I like it very well,5
2018,Great app,5
2018,Satisfactory,5
2018,This gt bank app is the worst banking app in history of banking. It compels you to save beneficiary you don't need for the future and gives you a high chance of making erroneous transfer. Don't use it.,1
2018,Great app,4
2018,Good app,5
2018,Superb,5
2018,Good,5
2018,Good,5
2018,I think it should be easily to access,5
2018,I never knew of loan,5
2018,good app.,5
2018,The best,5
2018,It was awesome,4
2018,I just wanted to ask if I can create my account without coming to the bank through this app or any means,4
2018,Nice one,5
2018,I think the app should allow or make provision for finger print identification. Please do work on that,4
2018,They should improve on simplicity,3
2018,Good app,5
2018,Interesting app,5
2018,It very poor nd wasting of time pls uninstall this app.,1
2018,Very helpful,4
2018,Can Gtbank please add the option of generating a receipt after making a transactions? This is very important pls,3
2018,Very very Good,5
2018,Nice app,5
2018,"Its so annoying. I downloaded this app cause I needed to make an urgent transaction but it kept on saying invalid OTP when I type in the code sent to my phone. After so many attempt, I just gave up on the app.",1
2018,Really easy to use and lite,5
2018,"It's easy, faster and stress free",5
2018,Very good,5
2018,Allow receipt printing for current and previous transactions AND also allow us install the app on at most two devices,4
2018,"It's a nice app, but it's not working fine on Android version 5.1. You guys need to amend the app.",3
2018,Performance is good...,4
2018,Good,5
2018,It is not easy to use,1
2018,Its a great app,5
2018,The simplest and friendliest mobile app I've ever used!!! Kudos!,5
2018,Too slow,1
2018,It is good in general but not everyone can use it.,5
2018,Very secure for transactions and regularly upgraded for safety.,5
2018,Very good,5
2018,Good,5
2018,Awesome,5
2018,Nice and easy Thanks Gtbank,5
2018,I think it safe... And it help keep my credit,3
2018,Good,5
2018,Perfect,5
2018,"This App isn't open, just asking me to reopen and once I tried to reopen 
it, the App won't respond. Please have been using this App for some years 
without any problems and this is just sudden. Kindly fix the problem please",1
2018,"I have been having issues in Registration.. And am sick and tired of it 
.... Pls give me info on how to rectify it because you guys might loose a 
customer here",1
2018,Highly reliable and very fast.,5
2018,"I'm so Angry with the Developer. I Downloaded this App to make an urgent 
Transfer but the stupid keep asking for 4 digit of my card which no 
provision was made for 4 digits, It only has slots for 9 digits, 12 digits 
& 14 digits. Where the hell would I put the 4 digits then? All other 
informations have been entered correctly including card PIN But the App 
won't Work. I'm uninstalling it right away. Just wasted my Time & Data",1
2018,I love the application,5
2018,They need to improve,4
2018,Save time and also good to use,5
2018,Ver nice app frm my best bank,5
2018,Best app ever,5
2018,I love everything about it,5
2018,Nice,5
2018,"An App you can confidently and comfortably use on the go. Simple and easy 
to use.",3
2018,Good,3
2018,It's easy to use.... Loads conveniently and the UI is active,5
2018,I like Gt bank so much,5
2018,Cool,5
2018,Is a very good app,5
2018,Good to analyze your business with your bank,5
2018,Improvement,5
2018,Please improve,5
2018,"The app is seamless, stylis and easy to use",5
2018,Super,4
2018,I can't understand what qtb pin is,5
2018,Its just quick action,5
2018,Will make sense as assumed,5
2018,OK!,5
2018,This application is fantastic,4
2018,It's awesome,5
2018,Satisfactory,5
2018,I love it,5
2018,Its a very useful app,4
2018,Very good,5
2018,It's fast and easy to transact,5
2018,"This app is ok. I do have screen rendering issues with my device, so I'm 
limited with transactions I can perform. My device is Alcatel pixi 4 (4). 
Please rectify",3
2018,I will vehemently say the app is excellent,5
2018,"It's great I use it whenever my gtworld isn't connecting... Gtworld is 
lovely cos tou don't have to be adding to save new beneficiary!",5
2018,Need to view account statement with app with download to mail. Thanks.,5
2018,I can't even register.... after receiving otp...,3
2018,"Please why does the app not accept the OTP generated,it's very very 
annoying,please fix it ASAP. I can't even login...",2
2018,This app is friendly user and it's marvelous..thank you gtbank,5
2018,"Nice interface... Easy to use.... But the app misbehaves on my phone. It 
displays abnormally. Wish i could attach a screenshot.... I use a fero 5"" 
display phone.... Would love it if its corrected",3
2018,Thanks,5
2018,It nice and ok,5
2018,Good always there is room for improvement,5
2018,It's. Great...and very easy to use,5
2018,It is nice app,5
2018,It is generally great. Can you add international transfer?,5
2018,"I can't find Ghana in the list of countries in the app,can you check and 
resolve this for us. Thank you.",2
2018,Damn App blocked my account.. Tsk!,1
2018,Not responsive enough,2
2018,It very nice,5
2018,"App used to work like a charm, now it is really unresponsive. I had to 
restart so many times to do a simple transaction. Please fix as soon as 
possible.",1
2018,Love it,5
2018,Very terrible app. So many bugs,1
2018,Good keep the bank moving,3
2018,It help me link my bvn to my acct.,5
2018,It's good,5
2018,Awesome,5
2018,"Really glad I had this app, so need it",5
2018,It sweet me,5
2018,Useless,1
2018,"You directed me to download this after gtworld transfer error on my phone 
(samsung Note 8) now i downloaded this and when ever i minimize to go get 
the OTP sent as sms, once i come back to the app ot starts afresh like i 
have to sign in again. Thats bad. I need to use a different phone to place 
my sim in it. Please rectify this or the transfer issues i have on gtworld 
so i can use the mobile apps well. Thanks.",1
2018,Was hard until I met the 737 guy in Aba 1 branch...,5
2018,"The app is awesome n easy also, OTP was showing invalid and I was angry and 
met the 737 guy in aba 1 branch and he updated it for me and fixted it too 
with smiles its awesome, both d app and Mr Jeremiah are awesome.",5
2018,I love GTBank,5
2018,Good,5
2018,Love this app because it works good,5
2018,"Please work on this app as it is doesn't scroll smoothly on my phone.. It's 
slow and you have to click a button like 5 times before it responds and if 
you mistakenly press the back button assuming you are registering for 
something, everything resets. When you update it and fix this problem I 
will give it five stars",1
2018,Is easy nd convinieny,5
2018,"Since I traveled to Abidjan, I've not been able to use this app. Nothing is 
working. And I have to transfer money to people for some business",1
2018,Good app And reliable.,5
2018,Good using the app until now that it got me confused,3
2018,"This is a very well designed app. It is easy-to-use packed with relevant 
features available on the Internet banking platform.",4
2018,Cool,5
2018,Terrible app,1
2018,"Since i changed my device, I have not been able to register this app on my 
new device....it keeps sending error messages.",2
2018,"The app UI is very bad , its unresponsive to touch on my Samsung S8, I can 
barely use it. I thought it was my phone, but I only have the issue when 
using this app and I have other user complaints about it here. Fix it!",2
2018,You are always garranty,5
2018,"Complained to them about an issue concerning this app... Their response was 
cool... They are swift and reliable..thanks",5
2018,Lovely,5
2018,It extremely the best,5
2018,Great app,5
2018,Ok,5
2018,"Best mobile bank sor far simple,easy and fast",5
2018,"For most folks having issues with the app, allow it to access your location 
and it would work well. Question is, why must the app access my location to 
work well? In these days of bank staff conniving with kidnappers and 
fraudsters, why is the bank insistent on customer's location? Dear 
Developer, you are totally wrong. I did the experiment with the location 
many times over before I arrived at my conclusion. It would have made sense 
if you acknowledged that you had a bug which you fixed but its unreasonable 
to deny the obvious.",1
2018,"What nonsense...so what you people are trying to say is the mobile app 
won't work without an ATM card...I don't have a card and I don't want 
it...better look for another way of registering with an ATM card...mbok! 
Just so annoying",1
2018,Its fantastic.,5
2018,"after updating i could not transfer funds to other gt acct and no, its not 
a network issue",2
2018,It's a good app,5
2018,You are wonderful,3
2018,Nice app,3
2018,"Itss telling me that the version doesn't work with PIN that I should 
UPGRADE, how do I UPGRAD PLS??",1
2018,It's simply amazing,5
2018,"I can't seem to input a GTBank account number so I can make a transfer. It 
just stops there and seems to load forever",2
2018,"A very nice, user friendly and steady app",5
2018,Cool and easy to use,5
2018,"Kindly sort out my virtual card issue, I can't see my card details.. error 
getting cvv or so...",3
2018,Good for now,4
2018,"Why can I not use the airtime purchase feature? Please fix this, it's 
stressing me out a lot!",1
2018,The app is nice and easy to operate,5
2018,Only for three countries.. Didnt see uganda,1
2018,Good,5
2018,Eases day to day transactions.,4
2018,Its good,4
2018,"Add the option of adding new beneficiary back for when one wants to add a 
beneficiary but not conducting a transfer. The new option of saving during 
a transaction is much appreciated.",3
2018,"Simply put am disgusted! I can't sign up for mobile banking even after 
numerous emails to the address provided still nothing doing. l was told to 
expect feedback within 24hours,its now 240hours but no feedback yet!",2
2018,"It's nice and faster than the GTWorld app that lags. But the GTWorld 
interface is cooler than. Also integrate Biometric authentication in this 
app!",5
2018,Not bad,5
2018,It is fast and convenient,5
2018,good of u,5
2018,"This upgrade is really so annoying, have being trying to log in only to get 
invalid username or password every time, an app I have being using for a 
very long time without no issues ,problem started after I upgraded. Plz fix 
issues asap",1
2018,Pretty cool,4
2018,It's nice,3
2018,"The App is not user friendly, takes time to load...very poor altogether.",1
2018,It's OK.,3
2018,What more can you want?,4
2018,Nice one,5
2018,"Worst upgrade ever. I can't register, can't input my account number. This 
update sucks",2
2018,Nice,4
2018,"I cant register. Since I got the app I still havnt received an email for my 
sign in info even if I fill evereything correctly at multiple trials",2
2018,"This has got to be the worst banking app i have ever used. The UI is 
frustratingly slow plus unresponsive. It also takes forever to update 
delivery of transactions on the history. Just in case anyone tries blaming 
my phone, i use a 3 gig ram phone and it is more than capable of handling 
this trifle need of space for app functionality. My internet is also 
equally good so no excuse there as well. An upgrade is seriously required 
here lest people like me would stop using it due to its unreliability.",1
2018,Safe Internet banking,3
2018,Put more effort to entice costormars,5
2018,It's cool..,5
2018,Great app,4
2018,It's a great and handy app which is very easy to use.,5
2018,Its okay.,5
2018,"I can't even log in anymore. I'm re-installing it. If the issue still 
persists, then shame on GTB. I don't see why you'll have three different 
apps that do THE EXACT SAME THING.",1
2018,Love it,5
2018,"Its frustrating. I can't seem to register. They are sending endless OTP 
codes that I can't seem to use because it keeps reading invalid. I can't go 
any further except it is rectified.",1
2018,Good to bank with Gtbank for the trust in the name of the bank.,5
2018,Simple to use.,5
2018,Nice,3
2018,Works perfectly. Haven't had any problems A year and counting 👌👌,5
2018,"There's still some bugs that need fixing, like buying Airtime...",3
2018,"I really love the simple and straight forward UI, steady successful 
transactions every time.",5
2018,Great,4
2018,It's a beautiful app!,5
2018,"Keeps lagging, can't even topup airtime and its the same number that's 
linked to my account",2
2018,Excellent and superb,5
2018,D app is good make life easier and better,5
2018,Great app,5
2018,GTB why is your app not accepting new device?,2
2018,"Can't register on the app no matter how hard I try, the app is not solving 
any problem.",1
2018,"Hello GTbank. I couldn't create a pin successfully it will always tell me 
invalid card expiry date as much as I tried",1
2018,Good,5
2018,Lovely app,5
2018,Its the best,5
2018,"I am so dissapointed with this piece of rubbish, compared to other banks 
app this is the WORST so far Mtchew!!!",1
2018,Good app,5
2018,It's well,5
2018,This is the best mobile banking app ever... I like the bank I love the app,5
2018,"Very good app I can say. Can you please make it possible to add 
beneficiaries even without doing transfer? Older version used to allow 
that. Thank you.",5
2018,Excellent Mobile Money App!,5
2018,"I've been unable to make use of the app. Tried severally to register but 
after filling the open fields it keeps saying ""Login credentials could not 
be sent to customer...."" Am I missing something?",1
2018,it's ok,5
2018,"The app has basic functionality, but that is all. The user interface needs 
serious improvement. The reliability is second rate. It needs improvement.",2
2018,"It won't swipe.. I didn't even get past the welcome page cos it won't swipe 
Terrible!",1
2018,Pls hw can i open a bank acct online,5
2018,Very best,5
2018,Awesome,5
2018,User friendly,4
2018,"Terrible app. Came highly recommended, but fell flat of expectations. Still 
won't load the intra-bank transfer interface till now",1
2018,Makes banking easier,5
2018,Excellent,5
2018,Fantastic application,5
2018,Can I use it internationally,4
2018,Good things.,5
2018,Simple and easy to use,5
2018,"You people have been avoiding this simple question. Why have multiple apps 
for one bank? That 737 world of an app is also baffling because 737 was 
created to transact without internet, then why create an app that needs 
internet for it. GTBank Mobile App and GTWorld should be fused together, or 
better still drop one for the other. Biko!",2
2018,"Common limit increase it's hard for them to do. I have visited their 
branches on two occasions but not done. Though thanks to fcmb apps.",2
2018,More improvement,5
2018,"Pls it is a good App but the range is not working, please let the App 
developer take note it's very importankpa",3
2018,It cool,5
2018,I like the bank because on my own account is zero account,5
2018,It's fabulous,5
2018,Cool,5
2018,Thanks,5
2018,Exciting,5
2018,Very beautiful I love it,5
2018,It's okay,4
2018,Brilliant,5
2018,Outstanding experience,5
2018,"I am having serious problem with the app touch. I find it difficult 
navigating in the app because it does not respond to touch quickly,cant 
scroll or click to enter. Really bad experience for me. Kindly fix the 
issue. Thank you . I am using a Samsung Galaxy S 7 Edge with Android 8. The",1
2018,Keep it up with the good job,5
2018,The app is good. I'll recommend a friend,5
2018,"The Mwallet is an issue. you change your phone, update the app or format 
your phone, you need to go through a long process to activate it again. 
Worse of it is, when you use the live chat, after several logging you out 
of their chat, you're asked to call them. Can't just be like Access bank 
that don't joke with their customers.",2
2018,Slow,3
2018,I think fingerprint login should be considered for this app,4
2018,Great,5
2018,Good app,5
2018,Its d best,5
2018,"I recently reviewed my rating of your app from a 4 pointer downwards to 
this 1 point review, due to the recent poor performances of your updated 
app. It hardly opens and i no longer find it convenient. If this continues, 
I'll gladly delete it and subsequently close my account with you. Still a 
mess, after years of use.",1
2018,It's the bomb!!,5
2018,Love it,5
2018,👍,4
2018,Awesome app,5
2018,the app is great,4
2018,Great app,5
2018,Keep the good app up,5
2018,Great app.,5
2018,"Unable to add new recipient in other to send money, I had to go to browser 
to add still it doesn't show on it so I have to send it from browser then 
what is the usefulness of the app if I may ask",1
2018,"After trying several times to register it keeps saying login details could 
not be sent",1
2018,Is fair,3
2018,Its so awesome,5
2018,Best smart bank,5
2018,Excellent,5
2018,Best and easy to do transaction,5
2018,Guf,5
2018,It OK,4
2018,I love the app,3
2018,"The application was quite standard with options that makes mobile banking 
fun to work with....",5
2018,Fantastic,5
2018,Easy to use and a very good app,5
2018,By far the best banking app in Nigeria. Kudos to the developers.,4
2018,"Please am in Austria trying to check my account details and also want to do 
some transactions but is working please I need help",1
2018,"Please kindly make it possible to log into account with fingerprint, I love 
the app. Thanks!",4
2018,"The transaction receipt is not good enough in mobile. This update made it 
worse. Please look into it",3
2018,The app is awesome,4
2018,"If I may suggest a Fingerprint login system. Like access bank app. Wit all 
respect.",5
2018,"It's annoying after trying several times to register it keeps saying login 
details could not be sent to customer. Fix this please.",1
2018,"Finally , you guys have finally added the most needed feature. Transfer 
without saving beneficiary. Well done there.",4
2018,I love GTBank App,5
2018,Smart Banking App.😎😙😋,5
2018,I love this app,5
2018,It good,4
2018,Very best,5
2018,Dope in every way,5
2018,Good banking application download it,5
2018,Great app.,5
2018,It's useful,5
2018,"This app is useless. I can view my dstv beneficiary details in order to 
make payments. Also funds transfer sometimes does not work, it just tells 
you 'transaction successfully submitted'. Am not impressed at all.",1
2018,"I forgot my user ID, how can I get it please",4
2018,"Nice interface, but you really need to work on generating of receipt after 
every transaction like others Mobile Bank App, in other to show the 
recipient that the transaction has been completed. Thanks",3
2018,Loving this,5
2018,"The app is good in all its intents and purposes however the only challenge 
is poor graphical user interface as compared to other mobile banking apps 
like that of access bank. The developers of this app should do a thorough 
job at improving its user interdace, it doesn't speak well of GT Bank .",5
2018,Very reliable,5
2018,"I can't even register,i tried all my best possible it's just giving an error",1
2018,"Well, so far, not so good! Update is stale and the app is grossly 
unreliable. Decided to keep me logged out, saying invalid password/pin/log 
in details",1
2018,Good,2
2018,I can't view my country Uganda!!!,2
2018,Issue to complete registration,5
2018,"This is nonsense all GTB apps on Android poor. The user interface is poor 
you can barely make transfers they should delete it",1
2018,"I have some issue that I complained to the GT bank managing director in 
churchills town, I want to use this app to monitor my account but the 
number that is link to my account I'm no longer using it because I travel 
not in the country right. So the manager sent me 3 documents that I filled 
and sent it back to him since the 14th April I don't hear from him to 
change my number for me so that they could send me the code plz help me k.",3
2018,Itz wow,5
2018,Cool,5
2018,Is the only bank I can trust.....,5
2018,It is good,5
2018,Its really helpful and efficient,5
2018,Time saving and efficient,5
2018,I love this,5
2018,Awesomeness of banking,5
2018,Nice app from GTB. Kudos to you,5
2018,Great,5
2018,It's worthy,5
2018,Recommend it,5
2018,This app is just too perfect 😍😍😍😍,5
2018,"Just upgraded my app and its terrible, it keeps hanging with little or no 
response. My old app was working fine, regretting why i clicked the upgrade 
button",1
2018,Fantastic,5
2018,"I'm so so disappointed. I just registered, everything was going on fine and 
I even made some transactions. Changed my password successfully and wanted 
to sign in again few hours later. It kept saying wrong password. That's 
bad. Really bad",1
2018,Good,5
2018,It ferry good,5
2018,Gud,5
2018,A nice application.,4
2018,"It's a very good app before until when I lost my phone now have downloaded 
the app but it keep telling me wrong OTP",1
2018,"The app is user friendly, but the challenge am having is the Service and 
Help icon. I have upgraded the app but still no icon for self service or 
details update. I really need that to update my account. Thanks",3
2018,"Good app. But the onboarding process is really stupid. You have to swipe 
left to right as opposed to the conventional process, which makes it very 
difficult for a first timer to get started.",3
2018,Efficiency,5
2018,"I tink gtbank application system is the best to help you operate your 
account more easier",5
2018,Nice app,5
2018,Very good banking app,5
2018,I love it,5
2018,"If i withdrawal from my account I didn't receive alert message and deposit 
too",1
2018,"Your app can no longer send activation code for pin activation that's why 
it's so rubbish in this your card pin process so please stop incompetent 
update that consume data in name of God before I swear fire to consume 
those in charge of sending me my activation code",1
2018,Just 😎 using the app,5
2018,"Having issues logging into the app over a month, called over 20 times and 
still unable to resolve it. The app is of no use.",1
2018,Quick!,4
2018,It ok,5
2018,Nice ooooooh,5
2018,"I find difficult to get registered. It keeps telling invalid PAN when I 
entered the right code. Poor experience!",2
2018,"I can't register with my account number it showing this account it urban 
vaild nonsense pls help out oooo",1
2018,"I like the app for its simplicity, but fingerprint login should be added",4
2018,Cool app,3
2018,Great app,5
2018,Ok,5
2018,"It's not working it has problems accepting the otp it se ds to my phone 
number",1
2018,Good,5
2018,Love,5
2018,All of the statement above.,3
2018,Nice,5
2018,I love GTBank,5
2018,Convenient!,5
2018,Good,5
2018,Easy banking for me,5
2018,I forgot my password and am unable to open my I. T,2
2018,App works fine but there is room for improvements.,5
2018,Fantastic,5
2018,"Reactivation of this app after reinstalled it required contact with the bank official which other bank app did not. This causes the customer cost and stress. It should be design in such a way that allow the person to reactivate it by him or her self after reinstalled it without call customer care. Recently, after formatting my phone as a result of viruses effection, reactivating the app after reinstalled cost me not less than N400 airtime to call contact centre and other stress for the reactivation. This is not the case in other BANK Mobile App. Registration of account details before transfer can be made to the account is immature. They should urgently do something about it. Like SKY BANK and ACCES BANK, they should as a matter of urgency upgrade this app to be more attractive to customers. The background should be modified to look more attractive",1
2018,"This Apps works just well, really well and i don't have issues even when i 
changed handsets. However, there is need to improve on saving of 
beneficiary details under Utility payment category or subscription for 
cable TVs. I don't have to repeat beneficiary details all the time. Thank 
you",5
2018,OK,5
2018,Simple.easy.convenient,5
2018,"The app is ok but if GTB can make it possible for someone to transfer cash without registering the account number first, that will be great.",5
2018,The best app ever!,5
2018,Nice,5
2018,"Easiest app ever, so fast, so easy and so cool.",5
2018,It's cool,4
2018,"Awesome, marvellous app",4
2018,It marvellous,4
2018,GTBank has been closed in Ado-Ekiti for over a year now and outrageous debit on my account. Y'all should fix your entire banking system,1
2018,Incredible,5
2018,I love gtb bank,5
2018,"The app is Great! Don't be fooled, most people saying negative things about this app, are probably from rival banks who all know that GTB is really the best. Been a GTB User for over 5 years now, it's been good so far. And this app hasnt given me any issues, even after I changed my android device. Thumbs up GTB! :)",5
2018,It is good means of banking internationally.,5
2018,Super perfect,5
2018,So I have been unable to get past the stage where I have to put in my card details with OTP to complete registration. This is really bad👎,1
2018,Cool,5
2018,I need an upgrade to be able to generate otp and token because I always having delay to receive otp through text message,5
2018,It's is just cool,4
2018,Very good app 😊,5
2018,Since I've switched phone I can't sign into the app successfully. It's horrible.,1
2018,Gggggg,4
2018,It suck when am being charge for adding beneficiary,2
2018,Great App. Kudos to GTB,5
2018,Plz why is this app asking for my card details 16digit and card password hope I m save..,3
2018,Am in love with this app,5
2018,Very good business. Thanks,5
2018,"GtBank should look at what Zenith Bank has done with their mobile app. First of all you don't have to add all the account numbers you want to transfer money to, check zenith banks approach to that. Also, if an account number is already existing on the NIP section, you cannot add it to the NEFT side unless you use the desktop internet banking. This app is not very intuitive. However It is very dependable. I have not had an crashes yet.",4
2018,Its not bringing out saved beneficiaries name.,2
2018,I think you can do better .,5
2018,Good,5
2018,Good,3
2018,"I always get to type the number over again when doing top up for call credit. Even after saving number as beneficiary, nothing displays. Kindly check this bug",4
2018,This app is awesome...I can do any transaction anywhere...,5
2018,Just good for my transactions,5
2018,The app is OK but it can be improved upon.,4
2018,Excellent,5
2018,Powerful app,5
2018,Useless app.... I can not log n,1
2018,Why must internal transfers (between GTbank) be charged #52.5 as if it is interbank transfer (between other banks) when CBN has pegged interbank transfer at that rate?,2
2018,Its good,4
2018,Very Gud apps to use world wide!!!,5
2018,Met all my expectations,5
2018,This app is a testament of what Internet banking is!,5
2018,"GT need to really improve on this app. Here are the issues I have been facing with this app: 1) It changes Beneficiary: on many occasions, I have sent money to the wrong account because the beneficiary I select changes. Some times I notice right before I send. While sometimes I am in a hurry and end up sending money to someone else.  2) Transaction history range: The app never shows the range I specify to view my transaction history. I just shows of 2 or 3 days ago. Nothing more.  3) Sending airtime to myself: I believe we have reached the point where we shouldn't have to input our phone numbers if we want to recharge our phones USING OUR PHONES! Our numbers should be there by default to credit your self.   4) We need push notifications!: I really believe that push notifications will really help this app and it's users.",3
2018,Its Epic,5
2018,"I opened an account with gtb sometime early last year, and I didn't get my account details till date. Mind you, I opened with Zenith Bank that same day and before I left their office they already sent my account details to me.  I went to another branch last week same Victoria island, Lagos, opened another account, provided all the information required only to a receive a text this morning with the account number saying I can't deposit more than N100k in the account or more than 500k  as the total balance... Like seriously... Why did I open the account then.",3
2018,"Why is it that your customer care another serven people fastly aunt delaying also, while gtbank is the best bank",5
2018,Every time if remember the that I'm banking with guaranty trust bank I always happy  because of the security system the service convenience n so on,5
2018,It's nice,5
2018,It's a cool App. Banking @ your convenient.,4
2018,"There is no Ghana in the choose your country option, so I couldn't register",1
2018,Good app. I think redeeming GTcoins should be added to the services available.,5
2018,Fine and fantastic,5
2018,I hate it when I'm always asked to add a beneficiary for every transaction even if it's a one time transaction. GTBank saving beneficiary should be an option at the end of the transaction. Thank you.,2
2018,Excellent,5
2018,The best,5
2018,User friendly,5
2018,"For two months now ,i have been battling with signing in. HOW CAN AN GTBANK APP TELL ME THAT MY NUMBER IS NOT LINKED WHEN I DO RECEIVE OTP MESSAGE AND ALERT ON MY CELL PHONE? THIS IS ANNOYING! This app should be user friendly. But unfortunately,its not!",2
2018,Good,5
2018,Very Okay,5
2018,It's great but trying to redownload it after deleting it before but it's downloading again,5
2018,Cool,5
2018,Good,5
2018,Great app,5
2018,It's really nice,5
2018,Its good,5
2018,So good,5
2018,"I have been waiting on OTP code 2 my mail for over an hour so I can register my card, but nothing yet... same appalling..",2
2018,I have been trying to register my online banking since a month now feel all the necessary requires still yet I'm unable to get it done. I'm sick an tired of you guys. all it ask me after feeling all the requires 4digit pin which i have insect several times have try calling your number's non is going send emails no reply. so pls guy's tell me how to get it done I real need it badly i whis I'm in town I will have come to complain to any of the branch,2
2018,Ï dont understand all the numbers of atm that thé app is requesting from me,2
2018,Great and fantastic,5
2018,Please can u people send my token without going to bank? I have been trying to get it through my phone but is not working. Please gtb help me to get it without going to bank,2
2018,Love it,5
2018,Good to go,5
2018,Good,5
2018,Amazing App.,5
2018,It was working fine until today when I tried to log in and it wouldn't allow me stating invalid user name or password. Same details were used to log in online via browser and I was able to. My problem is  I don't have a token any more so online platform is useless to me and I'm not in the country so I can't pick up a new token. Its really disheartening ☹☹,1
2018,Best bank,5
2018,Good,5
2018,GTBank need to improve on this app. I just changed my phone and needed to install the app and register the phone. I did all the necessary things and I got to a stage where they needed to send me a code to complete the registration but nothing was sent to either my mail or my registered phone no. This has been tried on several occasions and the code did not just come. I think GTB ICT need upgrade to serve and protect the customers. We need serious help,1
2018,Keep it up,5
2018,It was working perfectly fine until I had to reinstall it after formatting my phone. Now it's asking for details of my ATM card which I don't have. I stopped using an ATM card several months ago. Now I can't do any form of transaction on my account because I've not been able to log in.,2
2018,"Please try and fix your App.  I Have been using it for a long time, but suddenly these days now its misbehaving while trying to login and carryout transactions... saying ""ACCOUNT HAS BEEN BLOCKED"" please resolve it...",3
2018,My dad is working in gtbank,5
2018,Very good app,5
2018,Awesome. I really love this bank its the best bank,5
2018,"I wanted to install the application, it asked for user id,  I don't know what it means by user id . and they didn't supply any code. I tried to form different codes. It rejected them. So I am confused.",2
2018,So great and easy to use.,5
2018,It's beautiful and sexy...,5
2018,Easy to use and navigate.,5
2018,Nice app,4
2018,So good,5
2018,We would like to transfer internationally like before,4
2018,Good,5
2018,"The app is heavy and most times hangs, very slow and unresponsive at times.  I Never have issues when I use diamond Bank mobile app",2
2018,Meaningful,3
2018,Very convinent and easy,5
2018,V. Good,5
2018,"To download it,  is is too slow",2
2018,Superb,5
2018,Very Good,5
2018,Can GT tell me the reason I can't purchase airtime from this app anymore? I think you guys are comfy with unsatisfied services you render but I don't think it'll last till there is an unbearable loss.,3
2018,I love I Guaranty indeed,5
2018,"gtbank should revert to the old method of changing device on your app, this new method does not work, after entering your details,  it says invalid details, switch to the previous method",2
2018,it okey,5
2018,I can't use it cos it only has 3 countries which my country Ghana is not included. A wasted data and time .,1
2018,"My account is still restricted after i met with all the requirements, password link to the email and online account password changed",2
2018,Seems great !,4
2018,"I think GTBank should invest more in fraud security and a better app. I used this app. for a few days after installation  and ever since I am unable to get past the logon page after inserting my password. Initially I thought it had to do with my data connection on my mobile  device then I tried my wireless connection but same problem. Contacted online chat help, got crappy service then called directly also GTB was unable to resolve the problem. Please I hope my account is safe with GTB cos I don't have logon issues like this with my other banks in and outside Nigeria.",1
2018,"Hi, is the app supposed to ask me for my card details, pin et al? I am skeptical about putting my pin and card details upon registering the app.",5
2018,"The application is not wort it, no matter how much code send by the bank it does not work. This is the one app that is not working at all compare to other banks app i use. No need am uninstalling.",1
2018,No stress at all,5
2018,I couldn't use the app.. so horrible keeps telling me unknown error,1
2018,I can't register it keeps telling me unknown error,1
2018,"Looks nice ,interesting nd it makes banking easy",5
2018,Nice app it help me do transfer any time,5
2018,May Allah Blas's gtbnak,5
2018,Its helping and assisting,5
2018,I have a GTBank account opened in Gambia but I can't access my account with this App only Nigerian customer or account holders can use this App. Upgrade so all your account holders around Africa can use this App.,1
2018,"Awesome, it saves time",5
2018,Great,5
2018,Is so annoying because this app is not opening on my phone infinix zero 5 .I ve complained about  it to the customers service they couldn't do anything about it. Please do something about it...i even forward it through email nothing come out...,1
2018,Good,5
2018,"App works fine at least for me and I think the issue most people face is due to the crappy data network in Nigeria. It can be better though with features like fingerprint login and transaction approval. GtWorld has it, Yes but that is a problematic app that gets so many things wrong most of the time hence the uninstallation by most people. I left a comment on that page too if you care to take a look. Added features like personal savings portal can be added where the user sets daily deductions for a specified period within which access is locked. That will help the regular Joe.",4
2018,"When I try to opt for the pin option for transactions instead of token, it says to get a secret code from my bank registered email, but each time I check, no code is sent to the email.",1
2018,Until I started using the app,4
2018,Had to delete this app. as it kept freezing my phone. Didn't work when I changed my phone to Samsung but worked fine on my iPhone.. This should be addressed.,1
2018,This app is awesome,5
2018,Good,3
2018,The fastest way to make any transaction in the world....,5
2018,Didn't allow registration,1
2018,Great app,5
2018,App not working on Android 6.0 How many Can afford phones with higher versions of Android operating system?,1
2018,I got a new phone and was unable to log in coz my number was already registered on my old phone. How can I change this?,2
2018,It so lovely n cool to use,5
2018,Its not signing me in I have tried difference OTP code but not working...😠😠please fix the app,2
2018,"Am not a GTbank user_but seriously, this app is just so good. Opening my Gtbank account right away. (10 stars)",5
2018,To improve how can the apps be easy to invest,5
2018,Good networking....,5
2018,"Well, the features of the app are great but then, I can't say that about the structure, one can not just do anything because each phase or session of the app is over lapping with another causing it to be very difficult if not impossible to use. Pls guys it should be worked upon.",2
2018,"I have been trying to change from token to pin but it's not working, I have been trying it for 2 months now.",3
2018,Awesome,5
2018,I love the bank and so everything about them I trust will be excellent,5
2018,It's okay,5
2018,What of Sierra Leone is there not a GTBank there?,1
2018,This app is great,5
2018,Yeah,5
2018,The app is nice but when I wanted to register my OTP wasn't sent to me and I made use of*737*7#  but it was saying invalid OTP,3
2018,Good,5
2018,I have to tap every button about 5x before it works. I cannot even swipe to see my other account balances asides the default you see when you login. All these issues are recent < 3months old. What is happening???,2
2018,I love it,5
2018,Very nice app I love it,5
2018,Its nice,5
2018,A real time app for a bank of the moment,5
2018,Very useful app,4
2018,It's wonderful and smoothly operated,5
2018,Easy banking,5
2018,Improve more on this app,3
2018,Good,5
2018,"It is a wonderful app, safe and secured.",5
2018,"Something have to look into, when changing phone The APPL will not work fine",3
2018,It's help very well,5
2018,Awesome keep it up.,5
2018,Im really like this apps is a very greatest apps,5
2018,It's okay,5
2018,It is very important to me,5
2018,An easy self service.,4
2018,Seek God first and everything will be added to you,5
2018,Good,5
2018,I loved it,5
2018,GTB all the Best.... I love GTB,5
2018,Making sense,5
2018,Good,5
2018,Easy to use,4
2018,Great App...absolutely user friendly,5
2018,The app is good for transactions,4
2018,GT bank has help me in paying school fees  it has eased the process of long Que's,5
2018,"Pls I can't make us of my account as in transfer,chick my balance.",5
2018,Awesome,5
2018,This app is perfect I am using it outside nigeria with nooo streesss,5
2018,Awesome stuff,5
2018,When will you guys make gtcoins accessible within the app,3
2018,Problem solved. Logged in. Impeccable customer service. I really appreciate it.,5
2018,It is worth trying,5
2018,I am impressed by this app,5
2018,Nice,5
2018,It nice and very easy to operate,5
2018,Let me have a trial first.,4
2018,Nice one,5
2018,Excellent,5
2018,"I hate the new upgrade. When I try to verify on my new phone it keeps saying ""Pan error"". I can't even set up the app and do my transactions. Please fix it.",1
2018,Its a good app,4
2018,Love the app. I have never had an issue with it except when caused by network. What will be nice is if you can integrate finger print log on when signing in,5
2018,This app is great I love it,5
2018,It's a great app,3
2018,I want to be able to make a transfer without adding a beneficiary,3
2018,"I have been trying to authorize my new device for more than a week now,it keeps saying null after I input the code sent to my phone. It's so frustrating. Help",3
2018,"I think you should have a place in the app, where someone can make a daily savings into a portal, for a period of time.",5
2018,"Poor bank , poor everything, have been requesting for my mobile/ibank details since feb 2017 I opened dis acct tried all methods..i wasn't sent.....",1
2018,Disappointing. Buggy. Time waster. Same with GTWorld. Waiting for the routine computers generated apology...,1
2018,Been able to use It once. It never opens for me to use it even with 3G network. So annoying. Now I must resort to *737#.,2
2018,Fair,3
2018,Awesome app on the go,5
2018,The worst update from gtbank on mobile apps so far. I reset my password and couldn't use the apps again. Even deleted the apps twice but same rubbish of invalid password still comes up.,1
2018,It's a welcome development,3
2018,Good,5
2018,Good,4
2018,"I've had the app for awhile and it was awesome until suddenly, it stopped working. I deleted and re-installed thrice, went to the Abuja regional office to complain and still, nothing was done about it. Now I have to go through a browser to log into my account, it's really stressful.",3
2018,Tried signing up several times kept giving an error message saying OTP wasn't correct.,1
2018,I love it,5
2018,Its cool,5
2018,I love the app with its simple interface and the user friendly design its one of the best banking apps.,5
2018,My go to app everyday... I love the ease of banking with the app. Maybe include option to redeem the GTCoin,5
2018,Nice app,3
2018,Pretty good,5
2018,It cool,5
2018,It is good,3
2018,I updated the app nd its saying invalid transaction pin. Help me out,5
2018,GREAT app,5
2018,Just downloaded,5
2018,Interesting,5
2018,Nice app!,5
2018,One of the best mobile apps I have made use of.,5
2018,It works well.,4
2018,"Good app I like it, but when is the biometric login feature gonna be added? I expected you guys to take the lead in nigeria, others have it already.",4
2018,Good...,4
2018,"When i try to use my pin to make a transaction, it says pin invalid. I changed to token and it says a character was entered in place of a number. This is frustrating.",1
2018,Best and fast app,5
2018,Good platform,4
2018,Am am feeling Good,5
2018,"This app is a life saver, I access and do transaction far away from Nigeria with ease",5
2018,Don't knw yet,5
2018,It's kinda good,5
2018,good,5
2018,Just downloaded the app and can't even sign in,1
2018,Just trying,4
2018,Pls reduce the size below 10MB for low memory phones GTB LITE 2nd allow it to be stored in SD cards thanks.,4
2018,Wow nice and cool app,5
2018,I can't pay electricity bill or internet sub or cable TV subscriptions with it,1
2018,Liked it but they should include the FX transfer to the app,2
2018,Its very effective,5
2018,"#Love it... Simply the best, no doubts. 👌",5
2018,"It's really useful and fast but y'all have got to still some touch ups, doesn't login sometimes... The app just ignores your logon attempts sometimes",4
2018,Great,5
2018,Is just good yes,3
2018,Smart and Trusted!!!,5
2018,Cool,5
2018,Gtbank app is the best,5
2018,Thanks for this app. It's make things easy for me as a customer.,5
2018,It is good,5
2018,Love it,5
2018,It says one time password send to my email why not my phone number which i use in recieving my alert and am not getting any messages in my inbox,2
2018,I love it,4
2018,Nice one just put more effort,5
2018,"I tried initiating a transfer to a third party, but it kept on insisting I register the account as a third party. I registered the third party account successfully after so much difficulty, only for me to try initiating the transfer, it was still telling me that I should add the account as a beneficiary. Even when I could see it there already as an added beneficiary!!!  God I feel so frustrated right now. I should have stick with using dialling *737# on my phone. At least that's a lot easier and faster!!!!",2
2018,737 banking not working on Airtel network,2
2018,How can we use gt coins.. I need  a way  to use.. Cos right now I can't find option for either seeing the gtcoins balance or using it,3
2018,Great to have this app,5
2018,It makes everything easy.thank you GT Bank for this great app,5
2018,Very good and fast,4
2018,Very useful,5
2018,Nice,5
2018,I can't register for internet banking..it shows invalid OTP even though it was the code they sent to me..it also shows PAN does not exist even though those are the numbers written on my ATM card..,1
2018,Great and simple,4
2018,If I have to go through the inconvenience of adding a new beneficiary every single time I want to initiate a transfer...then there must be something seriously wrong with whoever designed this app,2
2018,I think it's good to manage credit cards,5
2018,Better,5
2018,Nice one...thumbs up,5
2018,I from Canada,5
2018,This is so terrible . . . . . . Repeatedly inability to login. Guys . . . . Youre really messing up big time since before xmas.,1
2018,I can't seem to do anything on the app. The app is too complex for me. I really don't know how to use it,1
2018,Awesomely Awesome,5
2018,I'vee been finding it to reinstall my bank app and access my account with my pin already entered yet no success,2
2018,With GTBank Mobile App lifestyle get soft and sweeter everyday. Quick and easy access to what you're paying for. I call it a boom because making payments sparkles my day.,5
2018,It's cool,5
2018,Good,5
2018,The app looks pretty boring and takes too much time to set up.. Please work on the user interface,1
2017,The easiest banking app. Better than the stupid web based gt app. I like it soo much,5
2017,Love,5
2017,Good,1
2017,"You guys can delete this app from App store and then promote the GTWorld App which seems better than this, this one is really not user friendly and to many navigations",3
2017,Good,5
2017,Makes my transactions easier and saves my time in doing business quickly without having to go to the banking hall.,4
2017,"This app is jus so useless infact,gtb apps n service are so horrible, have been trying to register for past one hour all to no avail,They refused to allow msgs to be sents, jus so horrible 💔😭",1
2017,It was very tremendously,5
2017,I don't get the otp in my email ooh...any help with that?,3
2017,Login issues always fix it,2
2017,"I can't login , because you guys are not willing to change my phone number",1
2017,They keep updating it but don't fix anything. It's so slow to start up that I need to close and reopen thrice to be able to use it.,1
2017,This is the best among d 2 internet banking app of GTB.... Far better than GTWorld,5
2017,Nice app,4
2017,"I tried registering for a couple of times but same response every time ""invalid OTP"" it sucks especially when you really need to make a transaction and 737 isn't working either",1
2017,Working good,3
2017,Can't even get into my acct how much transact! This is lousy!!😣,1
2017,I advice every body to join Gt bank because of its self service benefits,2
2017,Very helpful I need not waste precious time to make banking hall visit.  Keep it up,4
2017,Very perfect and handy app,5
2017,The features of the application has been programed in a user friendly manner just the issue of Internet connection,4
2017,Great,5
2017,Great and convenient to use,5
2017,"This application doesn't log in at once, one keeps trying and throughout the day no transaction can be done. Note that, it isn't an issue of poor network. Other applications logs in. This as been on for over six weeks.",4
2017,Hope it works,4
2017,9ice app,5
2017,Simply amazing.,5
2017,GTB app is the best way of transaction,5
2017,I have not been able to login to my account today... don't know what's wrong because my details are correct and I believe if there was an issue on your path. You should notify us ahead... VERY PISSED,1
2017,I've been unable  to login after the update..it just brings Me back to the Id  and password  screen when I try,1
2017,"I have not been able to log in to my account. I don't know what the problem is. The password is correct, same with my i.d. please i need to log in as soon as i can. This is so frustrating.",3
2017,Not sure,4
2017,"Bad UX as you have to click UI controls multiple times to access any feature. Also, the scroll and swipe features are a pain to use. No feedback to the user when there's a failed login attempt. In fact, I currently have no clue why I cannot login via the app as it just spins and returns to the login form without any feedback.  It's a few days to Christmas and I cannot access my internet banking to send money to loved ones. Although I've always had a bad experience using this app, today's the worst of them all.  In addition, why do I have to create a beneficiary before I able to send money to anyone? This is just really bad.  Since I cannot access my account or funds, I think it's best I uninstall the app and take my business elsewhere. I've had enough disappointments.",1
2017,"Something seriously bad has happened to this application,  I can't log into my account, I uninstall it, delete all the associated file, then re-download and install it again yet nothing is working, can GTB tell uswhat is going wrong with the app?",4
2017,Lovely,5
2017,Its Cool,5
2017,I'm not sure,5
2017,It can be better.,2
2017,I really love this app. It's fast,5
2017,Nice application,4
2017,This app is a mess. Not able to login now for some weeks. Cleared cache and data. Uninstalled and reinstalled but it just loads for some seconds and nothing happens even when i use 4g with full network signal. Pls fix or id find alternative internet banking.,1
2017,Great,5
2017,Giving problems,1
2017,Nice bank,5
2017,This app is a topnotch,4
2017,"This is a very useless app  i transfer money to beneficiaries, i get debited  and my beneficiaries dont receive the money..I call customer service and they were very rude..i always have to follow up on transactions to know if the person has received the money and most of the time they dont...I still have 2 pending transaction...You either deliver the money to the beneficiary acct or send it back to me.",1
2017,"What i really hate with a 1000+ people using dis app is "" saving of beneficiary before making any transaction"". Many have made a lot of mistakes in sending money to the wrong persons. Pls developers take note in d next update... Saving beneficiary should be the choice of who is transferring not the bank putting it as a must in the app. ""make saving of beneficiary optional not mandatory"" thanks.",2
2017,Crashes alot,1
2017,Excellent,5
2017,"The app keeps freezing after your last update. You guys should get it fixed, i cant even glance the history on the app",2
2017,"What is wrong with the app these days? Cannot even login since the last update even after clearing the cache on my phone which I thought could be the problem, it still ended up the same.",3
2017,I like Gt Bank,5
2017,Alhamdulillah,5
2017,It's sucks can't login,1
2017,It fantastic,5
2017,Satisfactory!!!,5
2017,"It was working fine before, but for a week now I am unable to login. Also, it doesn't make sense to carry out a transaction on the app and still receive sms. The sms is not relevant, you people just want to heap sms charges for your purse.",1
2017,"Issue at registration level. After inputting all required data, it give alert message that the 'OTP' entered is not correct.",1
2017,If there's another word more super that worst... WORSTEST APP EVER,1
2017,"Very annoying, i changed my phone and now i cant log in because they say my account is locked to the previous phone. So whats the use for my plog in and password then",2
2017,This app is nice but I can't change my username that's the only problem I have,4
2017,"This app is quite troublesome, registration is difficult but the worst is token validation. Please work on it, I haven't even started using it.  It sucks!",3
2017,I have been getting hanged at the login prompt for more than 2 weeks now sometimes it logs in most of the time it doesn't after the password input it just pretends it is loading then stays in the login page. Please fix,1
2017,I have used this app well on my Samsung device but can't sign in on my injoo device. Please kindly rectify. Thank you.,5
2017,Nice application,5
2017,"I can't log in to my account, it keeps saying not allowed to log on this platform...stupid app",1
2017,Very nice,5
2017,Superb,5
2017,I  think it is.a useful as transaction platform,5
2017,Good app keep it up,5
2017,"For most pressing needs,  app is excellent.",5
2017,It's not logging me in but I can login  via the web site please fix this,2
2017,"This app has help me a lots, it's really Good but you guys need to work on the way you remove money",5
2017,User friendly,5
2017,Its handy and ok,5
2017,It doesn't work sometimes,1
2017,"It is nice, convince and easy",5
2017,Nice Bank among others,5
2017,This is a very easy an fast to use app thank gtbank,5
2017,Can anyone help on how to generate the otp pin always telling me invalid.,1
2017,Helpful to me,4
2017,"Been unable to login, I don't know what's wrong with the app, it's been so difficult to do my transactions",1
2017,"I have been trying for days to register. I enter in the OTP and it tells me Invalid OTP. I wait for an hour and try again with the new OTP, same result. So frustrating. Worst app.",1
2017,"Awesome app, till it started having issues few days ago.",1
2017,"Great app, easy UI",5
2017,Yes,5
2017,This app used to be good but is really messed up now. I can't even login for some time now. Would be good if fixed urgently. Thank you,1
2017,Its lovely...,4
2017,I love this,3
2017,Is good,5
2017,The app hadly opened on mobile phones,2
2017,The app worked fine until today when I noticed I can't login. It just keeps trying but never logs me in.,3
2017,Is very much helpful,5
2017,The app us cool,3
2017,Awesome,5
2017,It's awesome,5
2017,Wonderful,5
2017,"Am disappointed, Gtbank upgrade this app pls. To long in is taking the whole day. Unlike other banks mobile app.",1
2017,"I can't logon to my acct,I wonder what the problem is.pls help me",1
2017,Good,5
2017,"An always happy wen I get into Dis app,may god help us all",5
2017,"This App is useless. And I keep wondering how hackers and scammers find it easy to use this app to hack Into peoples account.. Well I m a victim presently, likewise others.  I m dame changing my bank. No more Gtb for me. Its over.",1
2017,Nice and fast service!,5
2017,First timer unable to sign in. It keeps saying invalid otp code as soon as i get it n try it.,1
2017,Otp shouldn't be taking longer,4
2017,"This is so messed up. I have been trying to register for weeks. And it's always the same response ""wrong OTP"".",1
2017,Lovely,5
2017,"Gtbank is a great bank that impressed me always,I like gtbank.",5
2017,I can't register because the OTP remains invalid,1
2017,Well perfect for smooth business transaction,5
2017,Great up,5
2017,Great,5
2017,Can't get past the registration. Always saying invalid otp...and even when i tried to get help an alert error pops up... This app sucks,1
2017,Great app,4
2017,Nice I think,3
2017,I am still new to the app,2
2017,"Just amazing, that's how to describe it. I love my bank.",4
2017,Lovely,5
2017,Good and easy to use,5
2017,Nice outlook,5
2017,Mwallet was easy to sign up.. but I can't do same for mobile banking cause it's saying invalid OTP after I enter the 6 digits sent to my email. I'd love it if you replied.. thanks,2
2017,Great App,5
2017,Love the app,5
2017,Awesome,5
2017,My play store is too slow,5
2017,It is good innovation,5
2017,"FEELING GOOD    Good Mobile App, very nice and easy to use, great features, high security,  fast delivery. Highly recommend",5
2017,I updated to latest version and the app start given me headache,3
2017,GTBankg is good,5
2017,"Gtbank  My Bank  I still don't get why persons won't appreciate the growth in technological advancement. The bank has done great deeds by making internet activities faster,  better and even more easier.  Lots to learn and love from the bank and it's applications. I rep Gtbank👌👌👌👌👌",5
2017,Go,5
2017,"I have used GTB Mobile App for over a year now. Among all the bank apps, I find it to be easier to use and faster for payments.",4
2017,The app is nice I like it,5
2017,Upgrade,5
2017,The best anytime anywhere.,5
2017,Best bank ever,5
2017,For my quick banking transactions this app help me more. Was just going through playstore when I saw another GT world application and I was wondering what is the need of having too many application that does same purpose so GT Bank my question to your Organization is why do you having another bank app out there called GT World that does same functions as this which can not be integrated into this your existing application... I don't see reasons to want to download that GT World... Please convence me. Thanks,5
2017,"Having issues registering, each time I try to input the otp given to me it says it is invalid.",2
2017,"Very poor app, i can't even activate my mobile app, it's always saying invalid wen ever I fix in the OTP code sent to me on my email... so so annoying, I hate it",1
2017,Nice,5
2017,So easy to operate,5
2017,Awesome,5
2017,I aim high,5
2017,The best amongst the rest!,5
2017,Dare moses ade,3
2017,It makes my banking easy outside Nigeria,5
2017,"Poor application. After entering the OTP sent, the application said invalid OTP, try again. Tried five times, yet the same reply. GTBANK needs to work on the their mobile applications with a view to making them user friendly. For me and for now the two mobile applications (including GTWORLD) are crabs.",1
2017,It's ok,5
2017,I can't register at all,3
2017,I don't really know because I've try,2
2017,Best banking apps,5
2017,Very frustrating app. Never seen gtbank this bad. Gtbank app @ it's worst state,1
2017,"Very useless App.   I spent hours trying to get an OTP code without success. When I finally woke up very early in the morning and the OTP was sent, it ended up wrong and not working, I registered multiple times and multiple times an OTP was sent to my email, none of them worked.   This is just annoying..",1
2017,It okau,3
2017,It's great,5
2017,Its wonderful,5
2017,It's the best,5
2017,The app is ok,4
2017,Nothing,1
2017,This app loads slowly and I am unable to transfer money to customers using other banks apart from GT bank I think something should be done really fast...  Am so displeased..,1
2017,Cool,5
2017,This app is so good!!,5
2017,It's good enough,5
2017,It's great,5
2017,It excellent,5
2017,Easy to use and very dynamic,4
2017,Meh,5
2017,Awesome,5
2017,Awesome,5
2017,Please can you make the gtworld app compatible with Samsung S4. Thanks,4
2017,"As a cybersecurity professional, I rate this GTBank app excellent in secure authentication and great performance. Good job guys  !!!",5
2017,"app is flawed, i keep having multiple transaction issue. whenever i make a single transfer, the money is transfered multiple times. called the customer care they keep talking trash. it could be a network problem. the best way i think they can resolve this is to include an object in their program that checks for duplicate transaction within a short period of time.",2
2017,Very good but plz someone should help me how can I recover my user ID,5
2017,I love it,5
2017,GTB on line registration is not simplified enough,2
2017,Rubbish!!!  Still can't send OTP  whatever for over 45mins. Not impressed @ all,2
2017,Very stupid...I can't even register,1
2017,It's cool,5
2017,Cool,4
2017,Perfect,5
2017,When registering another device there is currently a token registertaion loop. Always ask for token even when the correct one is entered via OTP or Hardware token,1
2017,Cool,5
2017,The app is good,5
2017,That's is my bank,5
2017,Good,5
2017,Its easy and fast,5
2017,Good,5
2017,It's been so convenient using this Bank,5
2017,I like it,5
2017,Nice app it makes banking easier,4
2017,Beautiful app,5
2017,Lot's of love for this app. Good job guys.,5
2017,I have been trying to register on the mobile app for a while. Been telling me it's unable to send an OTP,2
2017,"waiting patiently for over 2 hours for an otp  that never came, not on this one and not on gt world.... aren't we trying to make banking easier? I just can't with all of this. there should be ways to register and starting using the online platform.  that doesn't include frustration!!!!",2
2017,This app dashboard overlap and can't be used on my phone android 4.4. please fix,1
2017,Very nice app,5
2017,Cool,5
2017,I was trying to sign up it didn't work at all,1
2017,Thanks for listening to the complaints from your customers. This latest update is good but locking my app to a particular phone is uncalled for. At least you know the erratic status of Power in Nigeria even though all power belongs to God. Please work on this. Thanks.,4
2017,Awesome,5
2017,I love the app so easy to use,5
2017,Everything about the app works fine and ok,5
2017,Dare love,4
2017,The app is just too good and easy to use as well,5
2017,For me GTbank is the best,5
2017,Good banking app. Ability to generate payment receipt for every transaction should be included in the next update.,3
2017,Easy to use.,5
2017,The app is terrible. The otp for registration takes forever to deliver.,2
2017,Nice and easy to use,5
2017,I think it is good. It makes banking transactions easier.,4
2017,"This app is too much.  I love it so much.  Thank you Technical  GTbank, you are pace setters",5
2017,Swift to connect and Easy to use,4
2017,Great job,5
2017,Gtbank is good,4
2017,It's very nice app,5
2017,Yeah it sure the best of all,5
2017,"Let people say whatever. As far as I am concerned, I am enjoying this app. Never had issues with this app since years now. Not even one problem. Thanks GT. You guys are the best.",5
2017,Good,4
2017,Cool,5
2017,Like it,2
2017,"I have been trying to register and each time i get a pop up that a 6 digit code has been sent to my phone,but till date i am yet to get the code.this happens each time i try to register",1
2017,Numeru Uno,5
2017,Jesus is the Answer,5
2017,"I have downloaded this app for over a week and I haven't been able to register, they claim to have sent the otp to my mail but I don't receive it I have deleted and reinstalled the app but I don't still receive the otp mail.",1
2017,Good,5
2017,It's OK but new to add fingerprint feature to it.,3
2017,There is no option for Ghana.,1
2017,I like it,5
2017,Nice one,5
2017,Excellent √,2
2017,Iv never had any issues with the app except gtb has an issue generally. App On point!,4
2017,It great,5
2017,WHAT IS WRONG WITH THIS APP??? Everything I try to click/tap takes nearly 20 attempts before it works! Why is it so slow to respond??!,1
2017,Keep it up,5
2017,The best banking mobile app,5
2017,Ok,5
2017,Fantastic,5
2017,"Great app just wish I could Open an account on it ,without visiting the bank",5
2017,Cool,5
2017,It's a nice app...,4
2017,A bit slow,5
2017,"This app has just gone from 'okay' to 'TERRIBLE.' Actually it has since transitioned, just decided not to do a review hoping the developers would provide the relevant fixes in no time. Sadly, that hasn't been the case in months now!  Tapping on buttons or dialog box options sometimes require multiple taps. For instance, when I try to exit the app, I always have to tap 'Yes' on average 5 times before the app responds and closes!!   Trying to scroll through a list (for example list of banks when trying to add a new beneficiary) is just a nightmare! The scroll doesn't work! It's like trying to get a tortoise to complete a race!  To the Dev team: If you're going to build an hybrid app, do it well! This app performance and behaviour just reinforces the many disadvantages of hybrid apps and why people prefer native apps! This is just terrible!  Will only try out this app again when there's a new update!",1
2017,I find it difficult to register due to the OTP being sent to only email and not mobile number. I still can't find the OTP in my mailbox,3
2017,Pls am having issues with my login,5
2017,Just wonderful bank everything easy with 737,5
2017,"Please how do I download the older version of this app? So much issues with the recent upgrade. Can hardly login, when I do, can hardly perform any transaction. Sickening.",2
2017,I want to open gt bank,5
2017,App has stopped working after today's maintenance.  GTB is becoming a really f****d up bank. Fix ASAP,1
2017,Terrible...they need to fix the website,1
2017,Doesn't just land.  So annoying...I don't know Gtbank to be this bad....What's going on?,1
2017,I am trying to login into my mobile Account but it keeps  hooking and Dosent open,1
2017,"Whats wrong i cant log in for some past hours, and i want to make some transaction. What happen?",1
2017,All day I cannot access my account or make transfers via telephone self-service or mobile banking. What is going on??,1
2017,I love this app it very fast and easy to use,5
2017,A good and convenient Mobile App,5
2017,Good,5
2017,Nothing for now,3
2017,"App is nice. But two things: (1) why must I add a recipient's account as a registered beneficiary before I can make a transfer? Even though it's probably a once-in-a-life-time transfer? (2) After adding the account as a registered beneficiary -- though I do not want to -- I cannot delete the ""registered account"" again, even after inputting the token and security code..... I want to keep a one-time transfer as a one-time transfer, not being obliged to add a registered account that I don't need. Pls fix!  03-Oct-17: This app just got worse. Very limited number of beneficiaries to add for transfer. What's wrong, GTB?!",2
2017,Excellente,5
2017,"I love GTB mobile banking, it's so helpful...",5
2017,So Great,4
2017,Really good,5
2017,Its beautiful,5
2017,It very ok,5
2017,Ghana is not in the countries listed... if the bank isn't in Ghana then fine but as its in Ghana.. the Ghana should be listed,1
2017,this app is very useful   and easy to use,5
2017,Good,5
2017,Really loved this app,5
2017,Good to go.,5
2017,I'd helping me in every way i like it,5
2017,It's just cool,4
2017,Excellent,5
2017,It's super cool,5
2017,Excellent,5
2017,This App is annoying  I'm trying to register for it and it keeps telling me an OTP as been sent to my mail but their is nothing in my mail,1
2017,Awesome,5
2017,I didn't receive my OTP number when trying to register... Waited and waited but nothing. Pls how long will I wait for it,2
2017,As of now it is useless to me as I cannot register for my online banking or mobile app using it,1
2017,I will be happy if it performs it's functions accurately😁,4
2017,It's banking with convenience,4
2017,Its awesome,5
2017,Nice app. But I prefer GTworld,4
2017,I couldn't get my otp sent to my email address,2
2017,Been trying to register. But I don't get OTP. Fed up.,2
2017,Good,5
2017,Thumbs up to gtbank,5
2017,Cool,5
2017,Couldn't install and not responding in activating,1
2017,Cool,5
2017,Good app makes banking easy and reachable,4
2017,Very convenient and prompt response,5
2017,Nice stuff,5
2017,Nice app,5
2017,It's a new development,1
2017,will be more better if it can be updated in way such that someone's acct bal would have d switch ON/OFF so as to avoid third party knowing ur balance on login. i hope you understand me. tnx,3
2017,It's fantastic,5
2017,Nice Application,5
2017,Am unable to register my account details since I downloaded this app. No OTP has been sent to complete my registration. It's so annoying because*737# has been poor on my Glo network as well so have got no means to make transactions,2
2017,The app wouldn't slide or scroll. Frustrating.,1
2017,Easy to use Best banking app ever,5
2017,"Easy-to-use interface, I like it",4
2017,"I downloaded the app and it is so slow, then not responding. I have tried to redo the registration but not successful . Why",2
2017,They are the best,5
2017,Wonderful,5
2017,Its really good,4
2017,Great app. Stands out from other bank apps,5
2017,It's lovely,5
2017,It keeps saying they send my otp pin to my email but I didn't receive the mail yet.,3
2017,GOOD APP,5
2017,Just got back on the mobile app after 2 years. It's really super improved. Easy to use and makes banking easier. Great job.,4
2017,Nice App,5
2017,Ok,4
2017,It's 👌,5
2017,Good,5
2017,I love this app,5
2017,Awesome,5
2017,I need this app because of transfer that is all thanks,5
2017,Easy to use,5
2017,It's a good app,5
2017,Why do I have to save every account I'm transferring to a beneficiary first,3
2017,Kool,5
2017,fresh,5
2017,Nice,5
2017,Don't need to step in a banking hall to carry out my transactions.,4
2017,Its d best,5
2017,So lovely,5
2017,Good,5
2017,Good,5
2017,"Excellent app, easier than a slice of bread. No other Nigerian bank app can top this. Will upgrade! Never had a single day or minute of issues with this app.",5
2017,Wonderful,5
2017,I just downloaded the app and want to register. After entering the acct no it claims an otp has been sent to my email but I didn't receive any.,2
2017,Is nice using it,5
2017,Awesome,5
2017,"The app is effective for banking transactions, I should think",5
2017,Could not use the app.,1
2017,"Sad, I only just redownloded it since 2016 and got a new pin for it, shortly it asked me if i wanted to switch to mwallet as soon as i did and put in the new password just once, it told me my account has been blocked. How awful!",1
2017,Needs improvement,3
2017,Is recommended to all gtbank customers,5
2017,Its cool,5
2017,One time password needed and it's not generating OTP needed as expected.,2
2017,Great app,4
2017,Nice app,5
2017,An excellent app. My only problem is that you have to Add a Beneficiary before you make a transfer and you cant delete the beneficiary again after that. How I wish that could be resolved.,4
2017,Is lovely,4
2017,Good to go,4
2017,Fantastic,5
2017,So Good,5
2017,Good app,4
2017,Gtb as a whole is just give me problem,2
2017,Ing problem with my pin,4
2017,Very helpful in treating my daily bank transactions,5
2017,Best....,5
2017,"A very nice app, organization and all, you can't do anything on your account without your token, which is Good in case someone hacks into your account... In summary its a good app,no bugs experienced yet...I didn't give a five star coz it could have been Better😁",4
2017,It's great,5
2017,Worst app ever,1
2017,Awesome job nice app,5
2017,Nice,5
2017,Good and Dave to use,3
2017,I love GTBank they are making life easy and the app is great.,5
2017,I can't log into my account and i'm yet to understand why.,1
2017,It's nice,5
2017,Is very good,5
2017,Cool,5
2017,"Why is it when I try to register and input the correct requirements it says incorrect OTP try again, when the OTP is very correct.",1
2017,"I just tried to download gtbank app for the first time on my phone it ddnt work as d OTP I get at d different times is invalid.Chatted qith an advisor online told m try gtworld but again gtworld app isnt compatible with my devicw, what would u advise GTBANK now?",2
2017,I'm really annoyed with this app. I tried to register and urgently transfer money but the OTP they sent to my email was said to be invalid on the GTBank app. I even tried asking for help but my message wasn't sent. The app is awful at the moment.,1
2017,It okay though.,4
2017,I can't even sign up! D otp generated gives errors,1
2017,Is good,4
2017,Good.,5
2017,I tink is ok,5
2017,Like it,5
2017,Enhancement,5
2017,This app is good,5
2017,Efficient app,5
2017,Savings account,5
2017,"App doesn't work almost half the time. Been trying to log in since yesterday. No luck, but still got email notification that I'd logged in. Had to *737. You also can't effectively search for older transactions because the app doesn't remember much, so you still have to look at your statements. And if GTB's network is down, the app goes down too. When you can log in, it's convenient for making transfers (which they still charge you for) and checking your account balance. That's about it. Instead of putting out a second app, GTB, why not fix this one?",2
2017,Iam really love this bank 🏦 that my bank 🏦 GTBank,5
2017,It's just great and I love it.,5
2017,"This app is very annoying, i cant even register, it kept saying wrong otp. I tried making a complaint it kept bouncing back.this is a no no for me.",1
2017,"Plz, how do I delete transaction already made from my history ..how do I clear my history",5
2017,I really luv dis,4
2017,Very good,5
2017,It's been forever waiting for sms secure code to get to my mail. Also used other provided alternative. Awful,1
2017,Nice app love it!,5
2017,I think u guys shud enable opening account through mobile banking app,4
2017,Cool,5
2017,"My country Cote d'Ivoire is not listed, however, there's GTB in my country. Find solution to this. Thanks.",3
2017,Conveniency,4
2017,The app is good and easy to use,5
2017,"Useful This app is so useful to me,now I can bank with all confidence and convenience",5
2017,Wao I love this app,5
2017,Cool,5
2017,Superb app,5
2017,I've always loved GTB for innovation but this app exceeds everything I expected. Wonderful.,5
2017,Awesome,5
2017,"This is so unlike GTB, I can't even register to use this app and I need it. It always shows me ""invalid otp"" you even if I use the otp under 40 seconds. It's so frustrating, and don't ask me to go to the bank. They'll ask me to download that app which is giving me headache.",1
2017,Why must I add a beneficiary to complete a one off payment??,1
2017,Very nice and helpful App,5
2017,Great app,5
2017,Great,2
2017,Nice app,5
2017,"I like the app in so many ways but there is one thing I hate so much abt it. To make a transfer, u have to add or save an account to as Beneficiary first. This really sucks. Pls remove the bottleneck function. U shld save to beneficiary if u want to, not a must.",2
2017,Meeeeh,5
2017,I had to switch back to the previous version before all the pin thing. Since this last two updates it is unusable on my device. Thank God for app backups. Kindly fix this updates and make the secret question active all the way.,2
2017,Not available for Ghanaian account holders,1
2017,It's very much ok,3
2017,So friendly,5
2017,3countries. I can't see Ghana in the list of countries,1
2017,Good app,4
2017,Good,5
2017,Reliable,5
2017,It has gotten better...,5
2017,"The app is really good, but I would like to know if there's a fingerprint update for the Android devices or its just for iOS? Cause I have Checked on the settings possible but can't seem to find it",4
2017,I made the right choice,5
2017,Very nice,5
2017,This app is a Help to me,5
2017,A Nigerian mobile money app with a global touch! I haven't seen any like it.,4
2017,My best bank; My best App!! G T B!!,5
2017,It's easy and convenient,4
2017,Good app,5
2017,"Useless app, can't even register for online banking, keep on telling me unknown error",1
2017,Lovely and user friendly,4
2017,"This is banking make easy, at your convenience",5
2017,Couldn't input the amount i wanted to transfer. what's the use then?,3
2017,This is the most secured mobile app I have experienced. There has never been a day where I was told stories whenever I want to do transactions with it,5
2017,Its amazing,5
2017,"Nice App, easy to use...",4
2017,Its nyz,3
2017,Awsome,5
2017,Good for transaction,5
2017,Nice app,5
2017,I wanted a BVN  through my gmail ACC.but there is no reply so disgusting.,3
2017,Great app,5
2017,Cool,4
2017,"After changing my phone, I download d GTBANK app on my phone I cannot longing and I didn't not get the secure code to comfarm my longing for d past tow weeks now, it so very annoying. Can someone please help me out because am just tried of everything.",1
2017,Easy way to make transportation,5
2017,Awesome app,5
2017,Very useless app. Invalid account number my foot.,1
2017,🔙just like d name says it's. guaranteed....,5
2017,"I just downloaded the app and cannot get past the registration process.  It keeps saying ""network error, please check your connection""  I'll update my rating once the app starts working.",2
2017,"Room for improvement always, keep the guarantee' you have always been...",4
2017,"To register for new user is hell, the developer of the app are weird, how do you expect me to check my mail and input all those card information within 60secs, am I a robot?",1
2017,This bank(GTBank) is the best,5
2017,Money on ma mind,5
2017,"Make international transactions possible and make POS transactions easier. We need more improvement, new interesting features...Good app!",5
2017,Good better BEST,5
2017,"After the recent upgrade, this app just became so annoying. I can no longer make transfers to third party bank accounts and when it gets to where one will input account number of beneficiary, it just hangs and you can't go any further. I wish i never did the upgrade. Please, can your programmers fix this bug ASAP, asides that, it is an ok app.",2
2017,Very convenient for everyone to do transactions on their mobile phone anywhere anytime...nice one GT bank,5
2017,Awesome,5
2017,Just make it in a way that we ll use it without data incase of emergency,5
2017,Perfect,5
2017,It's better now.  Thanks for the correction,4
2017,Good💯👌,5
2017,Nice one,4
2017,It's fine,5
2017,"My bank on my finger tips anywhere i go, so easy to use.",5
2017,It make's things easygoing,5
2017,There was an update last week and i've been having trouble using the app since then. It's stuck and i have to click multiple times before i get an item to work. Uninstalled and reinstalled and now i can't get past the intro page because it won't slide past. Can i get back my old version?,2
2017,It is ok,5
2017,Very good.,5
2017,Transaction history range doesn't function,4
2017,"Great app,fast easy and keeps u away from banking halls",5
2017,Gtb my bank for life,5
2017,Just installed it and app is unresponsive to my attempts to swipe or type anything. It is basically useless to me.,1
2017,Great App,5
2017,When is Ghana getting the opportunity to use this mobile application?,2
2017,I think it's a nice app,4
2017,Good,5
2017,It just unique,5
2017,Good,5
2017,"One shouldn't call this ""updated App"", a mobile banking app. its oblivious in its operations and unconsecrated using the buttons in transacting business. Do fix the Network mode operations or get an advanced residual server.",3
2017,So good n,5
2017,Improve,5
2017,Peaceful transactions,5
2017,just love it soooo much,5
2017,"I am a huge gtb fan, but I have a few issues. I have been trying to change my phone number using this app for a while. When i try to submit after filling the the form, I am asked for my secret answer, however,  there is no section for that on the form. Please address this. Thank you.",4
2017,Good,5
2017,It's OK,5
2017,This app is very useful but I suggest you add feature of receipt after successful transaction,5
2017,I'm good with what they offer.,5
2017,Very nic app,5
2017,Good,4
2017,Cool,5
2017,Very,4
2017,Please do something about the Airtime section. Once I input the phone number I want to send airtime to it becomes difficult to continue. More like the continue button doesn't work. It's really annoying,3
2017,You,5
2017,GTB rules the app is super and I give it a big bow-wow,5
2017,Very easy to use.  I love it.,5
2017,Fake,5
2017,It's a good app. Thanks.,3
2017,Awesome made my banking transactions easy and secured,5
2017,A nice  a which makes banking  guilt convenient,3
2017,It's a nice improvement,4
2017,Nice one,5
2017,It's good forever,5
2017,"A great and Luvly app, and it's users friendly, if u guys can include thumbprint for login and transaction for security in your next update. Good job",5
2017,The airtime and data session an lint working since I updated the app please kindly fixed it.. Thanks,1
2017,Nicest and the most easiest,5
2017,"When trying to transfer, adding beneficiary and accessing other banks becomes a problem. Pls do something. I love the bank",3
2017,I think I can transfer money from my phone to my bank account,5
2017,This app is simply to use and flexible,4
2017,Great App,5
2017,"This App is superb. Its simplicity is incomparable, user friendly with many features. However I will like GTB to include their paycode and cardless withdrawal options. Great APP, Great Banking.",5
2017,Sweet,4
2017,It's a great app but the Airtime section has not been working fine. Kindly have your developer look into it.,3
2017,Works for me,5
2017,Fantastic 👍,5
2017,Very good,5
2017,"Very good App,  I love it but the description should be written along with successful not just successful",4
2017,Awesome,5
2017,I'm very sure that the bank is good enough.,5
2017,It is convenient and effective mobile banking app,4
2017,Excellent,4
2017,It is okay and effective.,3
2017,Amazing fast page loading,5
2017,It's awesome,5
2017,"It's just awesome. Gtbank, I love you.",5
2017,Not responding to input. Terrible update.,1
2017,"it's highly interactive, user friendly and easy to handle",5
2017,I love this app,5
2017,"A very good app, which makes banking quiet convenient. Worth a 5star but am giving it 4, bcos there room for improvement; the app shld retain memory phone number so one don't have to always punch in same phone number all the time.",4
2017,Nice Apps,5
2017,Female,5
2017,Excellent,5
2017,This app is very nice and very straight forward to operate but the problem now is that there's no gtbank at Badagry and this is giving us alot of stress to go all the way to agbara for transaction.  Pls we need a branch at Badagry as soon as possible.  Thanks,5
2017,Can no longer do third party transfer since I upgraded. keep saying network error.,1
2017,Thats my bank. Lovely app,2
2017,Awesome,5
2017,"This is what others are trying to copy, please keep it up.",5
2017,Chilling,4
2017,Nice update modification for the App,4
2017,My Bank in my pocket... Robust and secure app,4
2017,Beautiful and functional app. Work a little bit more on your GT collections to accommodate all the menu found on your website. Keep up the good work.,5
2017,Great,3
2017,Pleasant and easy to use,5
2017,"This update has fixed third party indemnity issue, yet after accepting the agreement, it still requests another acceptance for subsequent login. It would have suffice for first time acceptance other wise it would become a boredom. Hope it will be noted and fixed. Innovative Bank",5
2017,"i just download it now, can't tell how good it will be for d now, till i start using it",5
2017,Old version has more service options and is much better. Kindly return the Secret Answer to both the PIN and Token device options. Thanks.,3
2017,Worst.The User interface scatters on my phone,1
2017,Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah,5
2017,Best handy bank,5
2017,Transfer to other banks not working and keeps saying no network available despite full  network coverage and signal. Please rectify,2
2017,Cool,4
2017,Works well. I love it,5
2017,Good for banking transactions,4
2017,It displays as I pay. Very handy app.,4
2017,Does not accept transaction pin in the indemnity for third party transfers.,1
2017,"Please fix this: just updated to this latest version but it consistently refuses to connect when I am about to do a 3rd party transfer. Just after reading the terms of service or indemnity agreement, I can't go further because it keeps saying ""Network not connected"" even though I'm connected. Please fix!",2
2017,3rd party Indemnity Terms is not working. I have not been able to go make transfers other banks since this new up and that's quite irritating. Can we revert to the older version while your team works on fixing the bugs and errors in the current version?  It's wrong to push out a deficient app and leave your customers with a mere cosmetic effect that cannot perform the very essence it was created,2
2017,The transactional process is good and easy,5
2017,Can't get past the indemnity page for transfers to other banks since the recent update.,3
2017,The worse app ever. I can't transfer anymore the previous one is better than this one,1
2017,"With the new update, what does this indemnity really is?",5
2017,Unable to acc,1
2017,Plss how do you withdraw without your card using the mobile app.... Elaborate,1
2017,It's okay,5
2017,Nice,4
2017,The update 😯,1
2017,Please talk to your customer care agents to especially Oluwaseun. She was asking irrelevant questions about my account details and transaction for 10 minutes 49 seconds  at about 20:38 pm today instead of just telling my that they are working on the app as regards the problem of making a third party transfer. I had to cut.,1
2017,"Horrible terrible. Worst update, can't transfer to other banks. I wish I could get the old version. I'm so angry I could even change banks",1
2017,Excellent network,5
2017,A very useful app. Making all my transactions easier.,5
2017,I must confess this is the best mobile application I have ever come across is very convenient and perfectly okay for Transaction.,5
2017,It is one of the best mobile banking apps,5
2017,Nice,4
2017,Great app with amazing users friendly interface 😍,5
2017,This app is easy to use and well protected,5
2017,App keeps shutting down since I had it updated. So annoying.,2
2017,Great App. Keep on improving.,5
2017,The recent upgrade is worst and not friendly to other banks transaction. I've not been able to transfer to other banks since I updated it yesterday,1
2017,Awesome...just ensure maximum security due to cyber crimes,5
2017,"I can't proceed to make transfer to third party account because whenever I tried to agree the idemnity blablabla, it keeps telling me Network Error.. Why that...pls fix",4
2017,GREAT APP,5
2017,"DO NOT INSTALL THIS UPDATE!!! ... Pure rubbish with block on third party payment. ""Third Party Payment Indemnity"".",1
2017,Best online banking Apps,5
2017,Best app ever,5
2017,A great app from an innovative bank. Thumps up.,5
2017,"Excellent app, the best in the banking industry, easy to access multiple accounts and execute transfers, initiate payment for products & services on the go...",5
2017,I can't believe this after the update why this nonsense  update pls fix it joor,3
2017,Well iam knw to this app but with what am seeing I believe is it relive stress of different kind of transaction,5
2017,Great app. Allows me make payments and other transactions on the go.,4
2017,"This update is the worst, one must use token to open the interface for third party payments. Worst is whenever I put my token. It will read invalid, network problem. Pls revert to the older version or better still improve on this",1
2017,Nice app,5
2017,is very good for banking,5
2017,Awesome App,4
2017,Advanced technology in banking sector,5
2017,"Some features like giving standard order, applying overdraft as well as applying bank loan that can be found in your Internet banking should also be included in your mobile application banking, this will make it to be very versatile and satisfying almost all customer requirements. Thank you Tour's Yahaya Garba Mahmud",4
2017,Kul,5
2017,The best bank in the world,5
2017,The best app in the industry. When I say the best I really mean the best cos I ve tried virtually all the other apps and this one is simply awesome. Very fast and without hitches or glitches. Very reliable with Zero down time and always completes all transactions. God bless GTB,5
2017,easily access make transactions and pay for bills,5
2017,Loved it,5
2017,Love it.....  Keep  it up,5
2017,"Nice application, easy transaction.",4
2017,It makes banking a lot easier,3
2017,But delaying in downloading,5
2017,Gtbank app makes all my transactions easy and stress free day to day business,5
2017,It's the best mobile app,4
2017,I dislike it because it store recipient details without asking it to do so,1
2017,"This is the very best of mobile banking,",5
2017,This app makes moving money  easy for me.,5
2017,Fantastic to bank with.... Love it,5
2017,Very very good and useful,5
2017,Its the best,5
2017,Thanks you so much,5
2017,I love it,5
2017,It is good,5
2017,it's a nice and helpful app owing to others' reviews but i experience difficulty in downloading,5
2017,Very helpful,4
2017,Its easier in making a transaction,3
2017,Remove bottlenecks of registering all beneficiaries. Let there be option of registering or not,4
2017,I acually don't know what happened but I can't log in another phone especially now that I lost my other phone..... It's really devastating cos now I can't bank easily,2
2017,Very nice,5
2017,I think its awesome!,5
2017,Fast and easy to use,5
2017,Because it is easy to make,5
2017,Man,5
2017,"Good app, just hang sometimes while using it",4
2017,Stressless,5
2017,It's superb,4
2017,"It is nothing but a failed app, it suck and malfunctioned, u can never do any transfer without app pages overlapping from page to page. U move to next page and the app still display mixture of previous and current page. Navigation from pages is a big issue. Pls copy Access bank app. I give zero star.",1
2017,I loved it,5
2017,Could not execute transfer to other banks.not a friendly app!!,1
2017,Unable to link my other account,5
2017,Banking made easy,5
2017,Make it lovely,5
2017,Easy to use.,4
2017,Good,4
2017,cool,5
2017,Easy to use,5
2017,This app is good. But it should be updated so as not to automatically save account details after transfer.,5
2017,I think is OK like this,5
2017,Great app,4
2017,Lovely and easy to use,5
2017,Lovely,5
2017,"It's a good app, what ever happened to the new features on the internet banking site? I went to the banking hall where I was told I could add more features to the mobile banking app from the official internet banking site which I did. I added ""sub account"", ""western union"" and some other features, none has reflected yet, and it's been three days already. I created a target account, it worked, but my standing order is yet to be fulfilled with enough cash in my account. Please, work on these.",3
2017,Yes I love it is the best way for me in transaction,5
2017,The Bank is perfect in service,5
2017,Great ...,5
2017,I have account with Skye Bank and Union Bank.They are working well but GTb mobile is poor.highly poor,1
2017,One of the best banking app. It easier,5
2017,Cool,5
2017,Waoooo Gtb is making mobile banking easy and fraudless for us..... Nice one just keep improving,5
2017,Aiit,4
2017,I have enjoyed it over the years,5
2017,g00d app and great work,5
2017,Great,5
2017,Nice app,5
2017,"This is a very easy and safe to use banking app. Very useful in checking all transactions and movements as well as transfer money on the go. One thing though, the bank should be able to send activation confirmation code to whatever mobile phone number the customer prefers instead of the present local phone numbers only.",5
2017,Nice,5
2017,It's nice,5
2017,Pls kindly add a feature to the update like unlocking device and probably a features like log out. Where by if one lost or has a phone damaged and decided to have a new phone in order to save someone from calling the bank to unlock the application or by coming to the office or bank before he she can have access to the application again from another phone it will be more appreciative if the app can be updated thks,3
2017,Very good and trust worthy,5
2017,I love it,5
2017,I think is good,5
2017,My best bank... I love ur banking system guys keep it up,5
2017,Cool app,4
2017,It was good for transaction,5
2017,Nice one,5
2017,its a little bit slow,4
2017,Excellent,4
2017,Good,5
2017,Very nice and excellent!,5
2017,Grate,5
2017,"App is good,  easy to use,  but it would have been given 5stars if you can log in with your thumb print just like the iPhone version..  Hope you fix this soon.",3
2017,When are u adding Uganda,1
2017,The app is very good and I believe it is the best bank app,5
2017,"Very good app, keep it up",5
2017,great app,5
2017,Good,5
2017,Good,5
2017,The best,5
2017,Great!,5
2017,Awesome,4
2017,Am interested in this Application because is nice Application,5
2017,Cool,5
2017,Good and secure,5
2017,It's an awesome app,5
2017,It's good,5
2017,"Best, safe and reliable way to do transactions",5
2017,Cool,5
2017,I found pleasure using this app,5
2017,Bravo,4
2017,I think they should look in to the app speed and make it a bit speeder more thanks,4
2017,This application is just the best for me,5
2017,It's a nice innovation,5
2017,Better,5
2017,"I downloaded this app and I can't connect because I am in Ghana, isn't GT bank in Ghana.  Sought that out so Ghana can connect or if there's another app for we in Ghana then make it known",2
2017,Works terribly bad on Tecno Y2. The previous version was 100% good.,1
2017,Banking made easy,5
2017,"Easy to use ui, brilliant color",5
2017,Not sure it can be any better.,5
2017,Best app ever...,5
2017,Great and convenient banking,5
2017,Nice,5
2017,Excellent App!,5
2017,Good App and easy to use,4
2017,Good for use,4
2017,Good,4
2017,Essay and good to go,4
2017,Good app but more needs be someone security.,4
2017,How do I get activation code without getting to the bank. Why must there be need for activation code since I have downloaded the app. Pls upgrade,5
2017,Super,5
2017,Its a good app,5
2017,Good  app... Beautiful Creatures,5
2017,"User friendly,fast and up to date",5
2017,It a nice application for easy transaction,5
2017,Make it for download,5
2017,"Honestly, I prefer the simplicity and efficiency in this app to those of the new GT World app.",4
2017,Saving ur money is good,5
2017,Good,5
2017,"It's a very perfect app, just that it shouldn't be locked to a single device. Pls do something about this, other than that it's the best mobile banking app",5
2017,"It's not downloading, I have been trying like for ever.",5
2017,Works great for my liking.,5
2017,Why not reduce the amount of megabits consumed whilst downloading the app? We have other apps that has more functionality than this consuming less megabits to download. It's a great app all the same.,4
2017,The best banking app,4
2017,"Its user-friendly and an efficient and effective banking on the move app. Encouraging all to use it, you'll like it.",4
2017,It's an amazing banking app! Great job you're doing!,5
2017,Its superb,5
2017,This is a perfect app,5
2017,Banking on the fly like never before,5
2017,I love it,5
2017,Is very good.,5
2017,Not for Ghanaian. Too bad,1
2017,Wow,5
2017,Nice,5
2017,Lovely app,5
2017,Wonderful,5
2017,A very nice one,5
2017,"I'm finding it difficult to create my profile. All I see is sign in, but how do I sign in without creating a profile yet? Kindly put me through pls.",3
2017,Wonderful app keep it up,3
2017,Fantastic,5
2017,I just love it,4
2017,The app make banking easier,5
2017,Very good app. Just sometimes glitches makes it difficult to use,4
2017,It is good,5
2017,I love it,5
2017,Having to add beneficiary each time payment is to be made is nauseating. Nice transition to pin verification by d way,1
2017,Great and easy to use,5
2017,U banking is the best I just need your assistant,5
2017,A great and nice ever,5
2017,It's really amazing😊👍,5
2017,It's very cool I love the app,5
2017,"Please how long will it take you guys to improve this application. I saw people's comments and they were lamenting, yet you didn't respond. The last upgrade on this application was a disaster!!!! Forget the added features... Navigation within is not possible, all new features were not even accessible since last year. I have depended on the internet banking page for all my transactions.",2
2017,This is the best bank app in Africa,5
2017,I should be able to open account online,5
2017,Great app,4
2017,Really nice app and easy to use,5
2017,The Best Banking App out of Nigeria,5
2017,Good  👍,5
2017,I'm proud of my bank.,4
2017,Absolutely Amazing,5
2017,Easy to use,5
2017,"Very bad app,why can't I send money via the transfer..... It's more than headache",2
2017,"Great app. I can no longer transfer money between my gt accounts. Pls, Kindly fix",4
2017,Like banking with Gtb,3
2017,Nicely good app,5
2017,Safes time and the risk of going to the  banking hall.,5
2017,Good app but I can't transfer money into my Target account no more,3
2017,Can be better,5
2017,Is good,5
2017,GT bank is best banking online so far....,4
2017,Good,4
2017,It's cool,5
2017,Easy to use,5
2017,Its so gud and reliable,5
2017,Good,4
2017,A very good app. But pls make the adding of beneficiaries optional and after the transfer as wema bank app. Thanks,4
2017,The bestest!,5
2017,Good,5
2017,Awesome app!!! I can't complain.,5
2017,Good,5
2017,it get me stressed free.,5
2017,Add new beneficiaries is a problem app becomes distorted at some point. Pls address,1
2017,Super convenient!👍,5
2017,I CAN'T ACTIVATE IT!,1
2017,Good,4
2017,"Thanks GTB now I know you're good,keep it up.",5
2017,Easy to use and waste no time as long as the internet connection is strong. Reliable to an extent.,3
2017,Good,4
2017,good,5
2017,Awesome app,5
2017,Wish all banks are like this,5
2017,It is nice app...good financial e-solution,4
2017,I expect more.,3
2017,Please add a redirect message here to enable people find the new app now that this one has been replaced.,5
2017,Its awesome,5
2017,Good,5
2017,Absolutely fabulous,5
2017,Very good app,5
2017,But banking,5
2017,"Simple, straight to the point app.",5
2017,Good,5
2017,My best bank in Nigeria <3 <3 <3,5
2017,It OK,5
2017,Awesome,5
2017,It help people know more about GTBANK,5
2017,I don't know yet!.,5
2017,Awesome,5
2017,Cool,5
2017,it is nice,5
2017,Its wonderful,5
2017,Its o.k It makes my transactions so easy,4
2017,I LOVE IT KEEP IT UP!,5
2017,Great app. The fact that I can follow transactions from my place of comfort and with good security puts a smile on my face.,5
2017,I'm just loving this app. Banking made easy indeed.,5
2017,Good strategy,5
2017,So Nice,5
2017,A handy and useful app. Does all you need to do.,4
2017,Good,5
2017,A great app. Sometimes transactions hang and money gets deducted. Sending an email to their online services usually rectifies  the transfer issue.,5
2017,The best app and also the best bank,5
2017,Nice app,5
2017,It cool,5
2017,Awesome app,5
2017,It's easy to use.  Uery good app,5
2017,Very good,4
2017,Excellent banking app. The app has improved over time. I  enjoy using it.,5
2017,Good,5
2017,Its a cool app for smooth banking transactions,2
2017,The app is very easy to use and has very good user interface. Simply 'YOUR BANK IN YOUR HAND',5
2017,"loving this app,its just a definition of banking without stress...weldone GTB!",5
2017,I feel GTBank should reward customers that had referred much customers to her like me.,4
2017,I love gtbank,5
2017,Good app,5
2017,Great,5
2017,Great,5
2017,"Best app Good for people  Faster, it saves energy",5
2017,GOOD.,5
2017,Best of all,5
2017,Good app,5
2017,Best bank,5
2017,Thumbs up guys,5
2017,I love it,5
2017,Very good app esp for transfers and payments.,4
2017,Nice app,5
2017,5 Star App.,5
2017,Sweet app with rest of mind,5
2017,This's one of the best mobile banking  application. It's so efficient........................,5
2017,Amazing,5
2017,I love it,5
2017,The app is shaking in my itel Android and I'm not enjoying it,3
2017,It would be very good if what I expect with it be achievable,3
2017,Simple easy and fast. You should bank with Gtbank and you should bank with gtbank mobile app.,5
2017,Great App,5
2017,The application is good,5
2017,,5
2017,Great,5
2017,On my own I will want d bank fully secure every password or pin number of every costumers.,4
2017,It a very stupid app. The developers should have thought of how this app could bring up your login details though your registered moblie number.  👎,1
2017,Love it,5
2017,This work is great,5
2017,Is not friendly,1
2017,This is so good,5
2017,I hope i hope the application is safe,5
2017,Love it,5
2017,Love it,5
2017,Nice,5
2017,"Great app. You'll have to fix this though - I have noticed that using the mobile recharge option, I have two (2) method - direct and beneficiary. The early isn't working and for the later, I need to add a beneficiary to the list before having access to the beneficiary list and this encourages duplicate entry.",4
2017,"I downloaded this app over 27mb, more than 3 times now all I see is orange blank screen when I open the app. This is annoying, the MB I usr is not free.",1
2017,Is not da,5
2017,I love the app,5
2017,Banking has never been easier.  I love it.,5
2017,Okay app. Have used it for several transactions.,4
2017,To reduced strict.,5
2017,Cool,5
2017,Very good,5
2017,It's cool,5
2017,A very wonderful and helpful App.I love it!,4
2017,"It's great, I mean, common it's  GTB!",5
2017,Good and lovely,5
2017,worst app ever...doesn't load...stays on the front page like .... its frustrating,1
2017,The app is OK easy to operates,3
2017,Its an easy way to do banking transaction and I think it is perfectly accessible,5
2017,I love it,5
2017,Some more upgrade would be appreciated.,5
2017,It lovely,4
2017,Good app,5
2017,It's good,4
2017,Excellent application.,5
2017,"Thank you gtbank, my bank...",4
2017,Perfect,5
2017,A very good and smart app.,5
2017,"Frustating!😭for several months now,I have not been able to log into the Mwallet.Called customer care severally no solution has been found. They'll promise to escalate it but no solution in site....",2
2017,I love the app,5
2017,We are very glad with this app more especially we students,3
2017,Excellent!,5
2017,Nice application,5
2017,It reduces congestion at banking hall. But need to to improve on the network connection,5
2017,It's good,4
2017,Lov banking wit you,5
2017,The app glitches alot,1
2017,It is good,5
2017,Lovely,5
2017,This version is very slow in loading adding beneficiary and more I have reverted to old version which is fast until next upgrade,1
2017,I think guaranty trust bank is the best in the whole world,5
2017,Saves time and stress,4
2017,"U guys are doing a wonderful jor, kudos to u all and thanks for d assistant for a fast and quick loan",5
2017,Feels good.,5
2017,Perfect,5
2017,"It quite a nice app for mobile banking but i think there should be more improvement, especially the loging in delay",5
2017,Very nice app,5
2017,Awesome,5
2017,Gtb is one d best in fasting transactions etc they'd best.,5
2017,It is so awesome and fast than waiting on a queue in the banking hall!,5
2017,Great app,5
2017,It is good for domestic transfers.,5
2017,Keep up with the good job,4
2017,Always handy and ready to use as long as you've got data.,5
2017,Well done GT BANK am a proud customer.,5
2017,Good app,5
2017,Great app,4
2017,Really nice app meet all banking needs,5
2017,Nice app encourages cashless transactions,4
2017,Ok,5
2017,"Gtb, I observed is one of d leading 👑bank in almost, if nt in almost banking services.  My best, Gtb...",5
2017,A very intelligent app and easy to use...,4
2017,Its a great app,4
2017,I can't add a GtB beneficiary... Says no beneficiary found. Tried it for many accounts.,3
2017,Thumps up,5
2017,Nice,5
2017,The Best banking app you can Ever think of!!,5
2017,Nice one,5
2017,I have listened to you all compaining but I have not found any problem with the app for me is just 100 % good,5
2017,It's perfect to have a mobile banking but how can I open an account if I want to create one without going to the bank,5
2017,"So helpful, I like this app",5
2017,looking good.,5
2017,Good app,5
2017,Incredible,5
2017,I am loving it,5
2017,This app is too good i like it,4
2017,Good app but I was hoping to be able to log in with fingerprint on android phone just like it allows for iphones..,3
2017,It's manageable,5
2017,Touche,5
2017,Unable to use the app.  The UI keep hanging.  OTP comes after I have been logged out.,1
2017,To cumbersome to understand always no network.,1
2017,The app is user friendly.,4
2017,It's very easy to use..,5
2017,Good app,5
2017,Gud,3
2017,Is a nice app but then you guys need to work on this problem: i study abroad and i lost the phone o register the app with and now that i have a new phone i can't use the app no more because i have to verify my number.,3
2017,There's no ghana when selecting the countries,3
2017,Just the best,5
2017,For easy access,5
2017,Like,4
2017,"The size of this app is 28.8MB and its too big. More so the screen hangs on me whenever I want to do some important tasks like sending a customer care request, etc. Banking apps has to be small in size,fast, and efficient. Zenith bank app, stanbic bank app are less than 5MB. You guys should follow suit.",2
2017,Good,5
2017,Easy,5
2017,It is good,4
2017,The app is fantastic!,5
2017,Good,5
2017,Good apps,2
2017,A every good App I love it make transactions easy and simple,5
2017,Not bad,4
2017,make life easy,5
2017,"Greatest app, easy to use, loved it",5
2017,I love it,5
2017,It is ok,3
2017,I love the bank,5
2017,Great App,4
2017,Awesome,5
2017,Ok,3
2017,It fast for money transaction,5
2017,Good,5
2017,Exceptional,5
2017,Makes banking easier.,5
2017,It as not fail me,5
2017,Good,5
2017,Kool,5
2017,Nice application,5
2017,Awesome,5
2017,Bad,1
2017,Its too slow.. I think it needs upgrade,1
2017,It keeps telling me to enter my security answer and no where to write it..,1
2017,This is the coolest app. User friendly,4
2017,lovely simply amazing,5
2017,"It's a great app, the best for mobile banking transactions and it's secure but need to improve the cards and check functions",5
2017,The best app ever,5
2017,Very easy to use. It's lovely,5
2017,Just okay,5
2017,Wow.. I think u guys should keep it up thunb up#,5
2017,Nice,5
2017,Good,5
2017,Simply Fantastic! Banking with so much simplicity and yet definitively secured. This is a measurable improvement from the previous app. The last star not given is to reinforce you must improve this app also but this is a five star service. Brilliant work!,4
2017,I love the apps but it requires more transfer tools like bet9ja and order gaming funding payment,5
2017,I want to change my account to fixed account,4
2017,Useful  app. Easy to use,4
2017,Well it a great app,5
2017,"We have all been waiting for the pin option,  now it remains displaying the receiver's name with transaction successful display for screen shooting purposes...nice one!",3
2017,it's a verry good app.i love it,5
2017,His just the best,5
2017,"Very secure, not buggy, fast, efficient application! Thanks ♡☆",5
2017,It's good for everyone to have it.,5
2017,cool app,5
2017,That is nice app,4
2017,Good,5
2017,I luv it.,5
2017,I love the new user interface,4
2017,Good,5
2017,Nice app among the best,5
2017,"It's fine, at least.  .....But still a space for improvement...",3
2017,Nice one,3
2017,Good bank and best app,5
2017,Best banking app ever,5
2017,GTBank is just my favourite bank NOT for any special banking services but the Brand.,3
2017,Good,5
2017,Good,5
2017,It's wonderful,4
2017,very interested,5
2017,It ok and cool,5
2017,fast transactions,5
2017,Wow,5
2017,Just d best,5
2017,Its very easy and smooth,5
2017,Well done guys,1
2017,I have not use it before,5
2017,Always has connection problems when transferring,2
2017,Brilliant,5
2017,Global,5
2017,GOOD APP,4
2017,I love everything about GTB,5
2017,It's geek!....and I like the interface.,5
2017,The app keeps hanging when you want to select other banks to do transfer,3
2017,This application is good,1
2017,Awesome,5
2017,Consultants,5
2017,Good but it is always crash and sometimes not open,4
2017,I very comfortable with the use of GTbank app,5
2017,It saves time,5
2017,Very useful. Just like a shortcut,5
2017,It's nyc,5
2017,Great,5
2017,I want to be able and account online,3
2017,"It's very reliable , and I love it",4
2017,Good app,5
2017,It's the best banking application ever,5
2017,Good,5
2017,"Superb, reliable and friendly",5
2017,Very convenient,5
2017,Lovely App,5
2017,Its cool and fast,5
2017,I enjoyed using this application.,5
2017,Nice app,5
2017,Nice,5
2017,It's really neat and easy to use.,5
2017,Excellent,5
2017,Trust it. Gives what you are looking for,4
2017,"The app is okay,but it should be updated so that it can be used to pay for betting site for free like some other banks.",4
2017,Great  invention,5
2017,"I've had a terrible experience with this app. Once you log in with one account, it becomes the default account and you can't perform transactions on the same device via other accounts. Switching accounts has been akin to moving in a maze thus far and customer care offer very little help 😐",1
2017,It use full,5
2017,"Overall the app works well except for updating one's number and home address that is not working....pls fix it's a challenge and you get a five star, thanks",4
2017,Ghana is not part of the countries,1
2017,The best banking app in Nigeria. Go GTB!,3
2017,Had to download it three times. Do something!,5
2017,Quite nice,5
2017,it very good and easy to make transfer and order things I love it.,5
2017,Ah dunno how to get ma internet banking ID,3
2017,"Fantastic mobile app. Less glitch, less snag!",4
2017,Awesome,5
2017,A reliable app anytime any day,5
2017,Fast,3
2017,Simply the best,4
2017,Awesome!,5
2017,The app now hangs alot after the last update & that's frustrating.. Fix this,5
2017,Meet my expectations,4
2017,Worst app ever,2
2017,Its actually ok,5
2017,Nice and easy to use.....,5
2017,Very Nyc apps,5
2017,"Love this app, it is just breath taking.",5
2017,Excellent app that  banking transactions very easy,5
2017,It's cool,5
2017,This is the best App as far  as mobile banking goes In Nigeria and beyond,5
2017,"This is a lovely app, this has kept my bank in my palms",4
2017,Its the best so far,5
2017,Amazingly user friendly,5
2017,Its just. The best,5
2017,Easy to use,4
2017,Nice application. But please can you add biometric login as other banks like standard chartered and Fidelity have done already. It makes login much more easier,4
2017,It an interesting bank and all transactions are simply made with de help of did app,5
2017,Awesome,5
2017,Good,4
2017,It sometimes fail one has to log in tru a browser,3
2017,Good app,5
2017,"It's very nice, it helps a lot",5
2017,Good stuff,5
2017,This app works without any error. Transfer is done without showing the available balance when screenshot is taken.,5
2017,I Loveeee eeett 😀,5
2017,Lovely,5
2017,The app is cool,5
2017,Its amazing,1
2017,You to do more as services are not accomodating,3
2017,It's a great app,5
2017,Improvement.,5
2017,All is very good,5
2017,The best,5
2017,Great piece of work. Convenient and superb. Easy to navigate. Well done guys.,5
2017,MUHAMMAD BUHARI,5
2017,Best so far....,5
2017,Do everything possible to improve on this app.,5
2017,No,5
2017,"Impressing work, keep on.",4
2017,Awesome,5
2017,Easy banking,3
2017,Good,5
2017,Nice job,5
2017,Stupid app,1
2017,Its a cool app nd very easy to use,5
2017,Very good,5
2017,Very lovely and nice... And also efficient..,5
2017,Upgrade,1
2017,Excellently Professionally Accepted App...,5
2017,Great,5
2017,Not bad,4
2017,Nice,5
2017,Awesome app,5
2017,It's helpful and easy to use..,5
2017,"The deficiency of the app is that I can not request for my statement of account to my email such that I can print at anytime, and must it register any person I want to make transfer to. Other banks will just go on with the transfer but because you want to make money from every least opportunity, you keep on registering numbers that are not necessary.",3
2017,Satisfaction,5
2017,Really its nice and easy to use it,4
2017,I'm interested,5
2017,Great bank with great app,5
2017,Stupid GTB has come again. Why should I add a number before I transfer to it.. They even charge me for just adding which is not my choice...,1
2017,Nice,4
2017,I love it but problem with it is transferring money with the app is slow when u need it urgently,5
2017,Jib well done. Gtb rocks,3
2017,This is better,4
2017,The app is just too good and easy to use,5
2017,I think you have truly improved,5
2017,My app is slow now I don't know what is happening,5
2017,Nice,4
2017,good,5
2017,Cool,5
2017,Great and user friendly app,5
2017,Okay,3
2017,"NO PAYMENT AND COLLECTION SECTION In this app there is no a payment and collection section to be able make payment remita, for example, unlike on your main website. Hope you will soon remedy that.",3
2017,"I am satisfy with this app as it meets my transaction needs. Keep it up. GT, my best bank!",4
2017,Well am unable to install the app on my Android device,2
2017,Good App.,5
2017,,5
2017,It's 😎,5
2017,It's a nice work,5
2017,Greatest App...,5
2017,Kool,5
2017,I need someone to tell me about sign up in diamond mobile app,5
2017,Good,5
2017,Wonderful,5
2017,Niyce,3
2017,great. generally reliable but could do with more improvements.,5
2017,"Not sure yet, I just started using it",2
2017,It's a very nice app,5
2017,Cool app,5
2017,This app is good but it consumes high resources.,3
2017,Ok,4
2017,VERY USEFUL AND HANDY,4
2017,The app is very good,5
2017,Just confusing sometimes.,3
2017,It makes life easy,4
2017,Is interest,5
2017,Ok,5
2017,its ok,5
2017,Do more better,5
2017,Nice one,5
2017,"Don't download unless you want to transfer funds to GTbank accounts only, I can't transfer funds to 3rd party bank, same transaction in progress every time, I contacted the customer service, they told me ""we're working on your complaint"" over four times now, so pathetic.",1
2017,Excellent,5
2017,Like it,4
2017,"I'm happy 4 that,",5
2017,"Haven't had a full gist of the app in it, ''s entirety but I think it could be manipulated quickly being it has no up front vsc",2
2017,I'm getting daily withdrawal transfer limits below 150k..what could be the problem?,3
2017,"To be frank, your app is as unreliable as your banking services and those even get worse as the days go by. If it doesn't take eons to open up and log in, it will be next to impossible to make any transaction.  Nine times out of ten, it never works, so what is the use of the app? It's completely useless and it is disappointing that a bank can have this kind of thing in circulation in 2017! You people have a lot of work to do.",1
2017,Constantly freezing at login on my pixel. Also had this problem with my previous HTC. Please fix,1
2017,Its nice to have,5
2017,"Nice development, God bless!",3
2017,Very user-friendly.  Love it.,5
2017,"Whenever I tried to transfer, the pages will be showing funny, you wont be able to see clearly what you want to click. Fix it",2
2017,Incredible app...I love it,5
2017,More of the web features should be available in the app,3
2017,Transfer fund locally and pay for utilities.,3
2017,Nice app.  Makes banking so easy.,5
2017,Top notch! Thoughtfully designed and executed! Ergonomic! Helps me get things done at the speed of light! Don't have enough superlatives to describe the experience...,5
2017,Awesome app,5
2017,It's cool for transfers of fund,5
2017,I like it,3
2017,Great,5
2017,The app can be developed to give more details of your statement,4
2017,good,5
2017,The application is good to use,5
2017,Rubbish,1
2017,It great,5
2017,I thing your app is wonderful,5
2017,,5
2017,Cool app,5
2017,I am a new customer of the bank and wanted to check out my bank details through the app... It required an internet banking id as well as a password which attempts to obtain have been futile,1
2017,"lovely, so fast & easy to access",5
2017,"It is well developed, good updates, more information and very good user friendly platform",5
2017,i was awesome I love the app keep it up,5
2017,You I great,5
2017,Its fair enough,5
2017,Excellent,5
2017,GTBank pace out of all Nigeria Banks.,5
2017,To manage banking transactions,5
2017,Yes,4
2017,Best bank for me,5
2017,There should be an app for GAPS as well,5
2017,App has evolved and improved over the years. Giving app a rating of 4 to leave room for improvement.,4
2017,getting a login id from the bank is an inevitable phenomenon to use this app. #pathetic,2
2017,Best,5
2017,I just love the simplicity,5
2017,I was told that app is good. Want to give it a try,5
2017,Valuable gtb mobile app,3
2017,It is a great app but you can't change phone number .. It will ask for security question which does not have where you can input it,3
2017,This is the best banking mobile App so far,5
2017,Good app Easy to use.,5
2017,Why is d app crashing ...I can't even use it on my phone,2
2017,Simple to use,4
2017,"Good but still needs a lot of improvement. The mobile wallet part is not very useful. It  tells u your account is locked to another device, then u try again and it opens. U still can't transfer to a bank acct.It doesn't indicate when a transaction was not successful. There is no way check on ur old transactions.",3
2017,It's nicr,5
2017,I find it difficult to make transfer using this app,2
2017,Pls how can I register to mobile banking,5
2017,Awesome,3
2017,"The app has the potential to be great. However, it is buggy and unresponsive most times. Other bank apps are easy to use and responsive. They should improve on it.",2
2017,Improve more,5
2017,Little improvement will simply kill it! Thumbs up. Great work I must say.,4
2017,It cool,5
2017,Bether than i thought. Swift nd easy,5
2017,Nice,4
2017,"App won't download here on my Samsung galaxy tab and it's making cranky,",4
2017,I think it's nice,3
2017,"I have been unable to transfer money, the app misbehave and shows divided screen. Can only see my account balance",1
2017,I wish they csn,5
2017,You'll upgrade it gradually,5
2017,Good,3
2017,Awesomeness peesonified,5
2017,Good,5
2017,Good,5
2017,GTBank has a standard,5
2017,Good,3
2017,Nice,5
2017,My bank on My phone,5
2017,Very useful app eva,5
2017,This is very good,5
2017,Still checking it out,4
2017,Its spectacular... Different from other bank apps,5
2017,"This app is really nice, but very very slow to start, it takes time before displaying acct details.",4
2017,Nice,5
2017,It good,5
2017,I have to uninstall and install back each time I want to use this app. To it is not fit for purpose. Do something about it.,1
2017,Northing to say right now,5
2017,Banking made easy with this application,5
2017,Awesome,5
2017,It is lovely,5
2017,Your Token or pin authentication service fluctuates a lot.,3
2017,It a good app,5
2017,sky is your limi,5
2017,Perfect!,4
2017,"GTB has always been a bank of choice, this app is very okay. 100% perfect",5
2017,It makes life easy,5
2017,It's okay and easy to use,3
2017,Very useful and saves a lot of stress. I can't remember the last time I went to the bank. Thanx guys,5
2017,Can't perform the GAP transaction,1
2017,Useful app great,5
2017,Lovely app I more than love it,5
2017,Just ok,5
2017,I'm impressed. Now I can finally do away with that tiny device that never works...,4
2017,"Its been the best so far, OK for me",5
2017,Okay,3
2017,Nice app,5
2017,Unexplainable,5
2017,Good app and user friendly,5
2017,First it's my favorite bank and easy to use app.... Cool,5
2017,Wuse,1
2017,Excellent,5
2017,Awesome experience,4
2017,Easy to use and make transactions without going to the bank. Love it,5
2017,4digit codes are more memorizable & easier to remember.,3
2017,Mr John James,1
2017,Easy to use and comfortable,4
2017,"This app is useless, it takes forever to open and when it does doesn't work properly. Sometimes cannot even display the login page. It's a waste of time and space. Gtbank pls develop an app that actually works",1
2017,I can't transfer to other banks from the app.... So I give you just one star,1
2017,Excellent,4
2017,since the last update i find it difficult to login to my account. plz u guz should do sometin.,3
2017,Fast money transfer,5
2017,I love it,5
2017,I love it,5
2017,It makes transaction easier...cool app..thumbs up,5
2017,Sulaiman,5
2017,"Cannot change my phone number! I see the option in the app and go through the form only to be told to enter my secret answer, yet there is no place to put it. Tried to change it 6/7 times in branch but somehow the old number remains. It should not be this difficult to change the phone number on my bank account. Other than that app is good else where.",4
2017,Simple,5
2017,Very user friendly..nice,5
2017,Nice,5
2017,FCMB is not captured in your bank list under transfer. Pls allow one to choose which new beneficiary to save during transfer.  It is not right to compel one to register all beneficiaries considering that most transactions are one-off,3
2017,jtio,5
2017,Love it,5
2017,Great mobile banking app so far...,5
2017,Great App. Banking is a breeze,5
2017,"I feel real good when I heard about internet banking, I tried listening to how it works, that you can stay anywhere and send money to any bank in the country.",5
2017,"The page is not clear, its breaking when I want to mk transfer.",1
2017,NICE,5
2017,Excellent,5
2017,The app takes care of most banking transactions with much flexibility & ease. I love GTBank,4
2017,Good,3
2017,Good,5
2017,Its wonderful If not for long unlocking call process,4
2017,So perfect,5
2017,Nice,5
2017,Great app,4
2017,Saving,5
2017,Perfect,5
2017,I love it,5
2017,"It's simply awesome. Security isn't an issue.  Speed, reliability, comfort, and ease are well taken care of. What more can I ask for thanks guys.",5
2017,Love this App .,5
2017,Awosiyan Adepeju janet,4
2017,Doesn't work for me in gh,1
2017,"Dis a very useful application, gtb keep on doing the nice job...",4
2017,It's interesting making your transactions in a relaxed environment,3
2017,I love it,5
2017,Truly the best,4
2017,Better,5
2017,Very good App anytime,4
2017,Superb app easy to access.,5
2017,Good even body who dones me online thanks you,5
2017,Musa folohunsho jamiu,5
2017,Love it...,5
2017,They blocked my account..........Nd it refused to open always telling me invalid username and password,1
2017,Perfect,5
2017,Nice,5
2017,Awesome,5
2017,Good,5
2017,Interesting.,5
2017,It's good,5
2017,It saves time and time is a money,5
2017,Beautifully done,5
2017,Cant find the ghanaian option over here..,2
2017,Very good,5
2017,Very useful,4
2017,It's a nice and good app to use but the problem is that is doesn't load quickly.,3
2017,Very  fast and interesting,4
2017,Easy to use,5
2017,Good! Good! Good!!!,5
2017,"It's just more reliable and fast in usage, indeed they are guaranteed trusted all round just try it.",5
2017,Best banking app in the world,4
2017,"The use of this app is just the definition of smooth transaction especially with the personal pin that can be created without using a token. That token was  real headache, had to always take it along with me wherever I go. I just reinstalled the app because I was told it was way easier than before. The website can also be a headache. This is just smooth, well done Gtb,  you always impress me. Good job,  keep it up.",5
2016,I can't open my app please can you  help me I am badly in need of money,5
2016,The best...,5
2016,It's fast and easy to use,5
2016,Great app. User friendly. Just do your business anytime anywhere.,5
2016,I can run my Transaction just anywhere.  It's cool app,5
2016,"App not allowing users to execute NIP transfer to NEFT beneficiaries and vice versa. A user will have to re-register the beneficiary in other to use NIP trasfer. This means double registration per beneficiary. I don't know why it is so but it is multi-tasking to users, a poor programming concept. Also, fix your chat software since your customer care lines are not toll free whether you pick or not. Least but not the last is ability to sort accounts - users to select which account shows first on app b4 scroll",3
2016,Will love it,5
2016,"The apps works very well, faster and safer. Thanks for bringing banking transaction into d comfort our homes....",5
2016,Gtb app,4
2016,Wonder why  it's not working outside  Nigeria though,3
2016,I think it will be easy to use,4
2016,Is not  working again,2
2016,Mobile banking app,5
2016,Nice,5
2016,"app not login in. Roll and roll, and I can't send to other banks.",2
2016,I haven't been able to log in since the last upgrade. I need urgent help!,2
2016,Easy to use,3
2016,I like it,5
2016,Ok,5
2016,A lot better now at least.,3
2016,Fantastically OK easy to banking services,3
2016,"App gets worst everytime . It now takes forever perform an action as easy as updating account, displaying account summary etc. Recently all my beneficiary no longer displays and when I try to add beneficiary says I already have account on my list.  Still waiting for the improvement",1
2016,Excellent,3
2016,Effective & Unbeatable,5
2016,"I can't login. It starts loading and then stops. Please help fix it, I really need to perform a transaction now!",2
2016,"Swift, timely and thumbs up for security  features!",5
2016,Great,5
2016,Sometimes when u login it just keep processing without successfully logging in. Have had these issue countless times including my sister and a friend. Seems there's an issue with the App right now! Please fix it. And put the option of letting one to choose to Save a beneficiary instead of making it compulsory to save one's account details before making a transfer.,3
2016,Best,5
2016,Wonderful and cool to operate,5
2016,app works fine,4
2016,Its user friendly,5
2016,love it,5
2016,Excellent Bankin app for all GTBank customers,4
2016,Very good,5
2016,I av not use it but those who av testify dat it is good,5
2016,Excellent and easy to use. It's the best among the rest,5
2016,Very nice to use. Good work,5
2016,Excellent,4
2016,Now we can move mountains.,5
2016,Perfect,5
2016,So far so good.,5
2016,Happy to have it but I have not try it,5
2016,Very good,5
2016,Nice job guys.... Keep it up,5
2016,Good,4
2016,Better,4
2016,Good,4
2016,Make business transactions easier,3
2016,You're the best in banking system and u're second to non,5
2016,Dope!,5
2016,GTB is always the best you can now do transaction without token device,5
2016,Five star,5
2016,Lovely app I like it,5
2016,I think having finger print authentication on android devices is now overdue. I'm able to do this with mobile banking apps from other countries. Please consider this.,4
2016,I like the Mobile banking app,4
2016,"Its a good one,I love it",5
2016,Love it,5
2016,"Not working, the browser is better, *737# is even better",1
2016,The app doesn't have field for reference number when transferring??? Why??? And now I can't login??,1
2016,User interface is superb.  Best banking app ever!,5
2016,Made banking easy,5
2016,"Does it apply to Ghana,it is very simple to use very good app.",5
2016,Fantastic,5
2016,Simply nice,4
2016,One of the best.,5
2016,GTBank still the best so far,5
2016,Cool,3
2016,Easy to use,5
2016,Good,4
2016,My bank,5
2016,Good,5
2016,What a wonderful app,5
2016,Nice and comprehensive easy to use app,5
2016,This app is getting on my freaking nerves I can't make payment with this - What is the essence of it?,1
2016,This app GTB is the bomb. It has saved me from the nightmare of UBA mobile app! GTB rocks!,5
2016,My one and only loved bank u ve more than 5 stars. Keep up the good work,5
2016,Saves so much than it knows of,5
2016,Ok,5
2016,So Fast...Best Bank With Best App..,5
2016,Good app,4
2016,You are the best of the best,4
2016,Hw do I get my internet banking ID,1
2016,It's the best,5
2016,Fantastic though,5
2016,Very good,5
2016,"I love this app, too convenient",3
2016,Good,5
2016,Good,5
2016,It's good,3
2016,A very nice app,5
2016,Stupid and useless app,1
2016,"I have complained in every way and avenue I know that my mobile wallet isn't working again. I got promises all the time with no results and later no response. Gone to the bank severally, called gtconnect severally, mailed from website and tried the online chat. If cant get it to work back, please I ll appreciate my balance on the wallet be sent back to my Gtbank account. I expect a response this time. Thank you",3
2016,Good app for now,5
2016,Very user friendly and highly secure,4
2016,Cool and easy to use,4
2016,Love this app,4
2016,Good,5
2016,Simple and cute,3
2016,Wow,4
2016,Very effective,5
2016,The best banking app.,5
2016,this doesn't work here in liberia why,1
2016,Makes your banking life easier.,4
2016,It is a very nice app for banking services.it easy and it Save's time,5
2016,"Really great, banking at your fingertips. Well done guys.",5
2016,Could do better,3
2016,Soo cool,5
2016,Sad. When will Ghana be included?,1
2016,50 stars if possible,5
2016,My bank,5
2016,Logging in to the App is such a Hassle...,3
2016,Good,5
2016,Data usage,2
2016,Just wow,5
2016,Best bank app ever,5
2016,Good,4
2016,Good,5
2016,It's a great banking app with good kind of security.,4
2016,Its cool and very enjoying,5
2016,Well done and keep it up,5
2016,Nice app,5
2016,My bank and me,5
2016,Good customer service,5
2016,This Apps is the best. I will advice u not to read other peoples review on this. My reason is probably their connection is not good or they don't have patience. This is a software that dose everything. Gtb Mobile Rocks,5
2016,It just can't get better,5
2016,"You guys are sleeping or what, check other apps and see how it works.... Not just be getting money from all clients and apps are not working good",2
2016,Superb can transact any time any where,3
2016,Good,2
2016,Super,5
2016,Awesome,3
2016,Allah is wotching u 4what ever u do,3
2016,The latest upgrade means gt  listening ear and remain committed to better services to her customers. Kudos,5
2016,"The fact that one can transfer funds in this app, without a Token makes it awesome - mare creating a Pin solves the job.",5
2016,I can't login from this app on my phone!,1
2016,Interesting mobile banking,5
2016,This app has made life easy for me. Glad I chose GTBank. Keep staying a step ahead guys!,5
2016,"This App is the worst App I have used since I started using Android phone, it is as useless as P in Psychology",1
2016,Its d best,5
2016,Can't login...soo frustrating...rubbish,1
2016,App not opening again. Looking frustrating,2
2016,Ok,5
2016,logging in is usually difficult. like I am having logging in issues right now.,1
2016,I like it...,5
2016,Nice app,4
2016,"Easy to use, compliant with most transactions, attractive user interface... well done guys!",4
2016,Mobile banking app,3
2016,I recommend this app!,5
2016,Nice and useful...  I recommend it,5
2016,Nicely,4
2016,The GTB app is an experience on its own with great user experience. It just makes my life easy,5
2016,Easy and convinient to use,5
2016,Easy to use! Secured transaction!,4
2016,Nice one,5
2016,I'm happy with it,5
2016,Good,5
2016,Very Nice,5
2016,Wonderful app,3
2016,Is the best online banking app that I like most,4
2016,Nice,5
2016,"I was here some days back to complain about the issues I was having with this app, but I Uninstalled it , but today I Installed it again and it's working well. I think the issue is been fixed, so if anyone is still having problem, Uninstall and later you install back. Thanks Y'all !!!",5
2016,Great app,5
2016,I want to know before I download,1
2016,"This is a great app I must say. Makes banking so easy. However, the app requires one to setup a beneficiary before any transfer can be done. I am not cool with that because I keep staking up beneficiaries that I may never have anything to do with in the future after a transaction. Deletion of beneficiary is not even available in the app. Please refer to Diamond Bank or FCMB Mobile Banking app develop something similar.",4
2016,Perfect,4
2016,Great,5
2016,"There are rooms for improvement.at times,the app will refused to log in while browser will do.and this could last for a whole day.so if u depend on d app to transact n token is far away,1 will be stocked.",3
2016,It's very good app,3
2016,Good app...more reliable than an atm machine,4
2016,I love it,4
2016,Gr8 app. Easy and cognitive. Highly user friendly. Gr8 design and look. But doesn't load sometimes hang due network or.... Generally OK,5
2016,"Can't use it on my Samsung tab, doesn't login and I'm tired of rebooting my device just because of some stupid app",1
2016,I am very impressed with this application which makes business banking activities quite simple and easy to operate in one go...keep it up. Thanks.,4
2016,Banking made easy,5
2016,LIKED IT. PLS KEEP IT UP,3
2016,Nice,4
2016,It's ok,1
2016,"Fast, amazing easy to use.",5
2016,Is extremely good,5
2016,Best mobile banking app,5
2016,It simply the best online banking app.,5
2016,Very effective and efficient.,5
2016,Very user friendly,5
2016,Good,5
2016,😎 cool,5
2016,"Hello, i wish all our community members online communicate with our app all over worldwide happy good people like app all over worldwide. Thanks for your cooperation.",5
2016,Always reliable,5
2016,Working very fast in USA,5
2016,It OK,3
2016,I joy avosuahi I lv it,5
2016,Love it,4
2016,Good,4
2016,Bravo,4
2016,Good,5
2016,Very good,5
2016,"Saving of beneficiaries should not be compulsory, so annoying",2
2016,Ok,5
2016,"It is the best bank app I have used..... And trust me I have used bank app, but this stands out",5
2016,Mehnn your app developer sucks,1
2016,"Please we want fingerprint as an option to login, this is a wonderful app that makes money transfer easier regardless of wherever you are.  Keep it up and thank you.",4
2016,Nice,5
2016,Perfect,4
2016,I love this mobile banking it give me access to my money any time any where,4
2016,"Please improve this app,it hangs while working!",1
2016,Good bank,4
2016,This is one of the best out of the best of mobile apps.... kudos to GTBank,5
2016,Terrible interface and really annoying when trying to use the app. Freezes and make usage impossible. it needs to be replaced,1
2016,It's cool,5
2016,Nice,5
2016,My Bank,5
2016,I love it,5
2016,Not bad,3
2016,It very easy to use especially the transfer I love it,5
2016,Love it,5
2016,Ok,4
2016,Lovely,5
2016,"I appreciate the effort you guys put into the new update but you aren't there yet cos after switching to the pin option,the app still requests for a token while trying to make some transactions like..airtime purchase etc.Please fix that.",3
2016,Beautiful,5
2016,Pls how do I get my card id,1
2016,Love it,5
2016,Perfect,5
2016,But am in Ghana but can't use it because the app it for only Nigerians. What can be done for those of us in Ghana can use and check our account.,3
2016,Lovely,4
2016,Ibadan,5
2016,Wonderful,5
2016,It is the most reliable bank app I have right now. Kudos,5
2016,Fair,4
2016,nt opening,1
2016,Good,4
2016,"But I would give 5 Star rating if adding beneficiaries on d app will work, even with my token when I add beneficiaries on the app it doesn't save, until I login on my laptop and do it, only saved beneficiaries from laptop can have money transfered to them, the feature is on the mobile app but it doesn't work, I can only transfer on the app to already saved beneficiaries, when this is fixed, u get full star.",4
2016,Wonderfull,4
2016,"Got most of my app search here.....I like it, tombs up*",4
2016,"Good, friendly and relevant!",5
2016,Gud,5
2016,"Refuses to generate OTP to my linked mobile number so as to switch to PIN on the platform and it's getting me ""annoyding"" #likeseriously.",2
2016,Best of all is kind.,5
2016,good one!,3
2016,I think this is ok by me though I would prefer using pin than token. Pls work on that.,3
2016,Nice,4
2016,Very performing app from a performing bank. Seamless banking it really is,5
2016,Loved it,5
2016,"SGreat app, simply the best Pan Nigerian Bank",5
2016,Very nice bank,5
2016,Life's easy with the GTBank app!,5
2016,Perfect,5
2016,App too big.28mb what d hell!,1
2016,You should have it to make your banking more stress-free and smoother anywhere you go. GTB you cool!,5
2016,In addition to that - have you seen the GTCube app on Google Play Store imitating your app? I'm guessing they're fraudsters. Please do something about it.,4
2016,The best,5
2016,Vry good,3
2016,Good,5
2016,Naira,5
2016,Beat,4
2016,Ali,5
2016,Whenever I tried transferring money to other banks it keep replying I can't do mobile banking on this account. pls how can I resolve this issue,2
2016,I love this,5
2016,I love it,5
2016,Made life easier for me,5
2016,Good service and convenient,5
2016,Superb n great apps,5
2016,Great!!!,5
2016,Its so good,5
2016,This new app is fast,5
2016,Always pleased with the app,5
2016,Gud,5
2016,Gtb.,5
2016,Excellent,5
2016,It okay,3
2016,Keep it up guys. you guys are truly giving us guaranteed services.,5
2016,Very good easy to use,4
2016,So fast in execution. The updates have really come with it great improvements.,5
2016,Of good service,5
2016,Excellent,5
2016,I love it,4
2016,Sweet,5
2016,Great,5
2016,Best bank ever,5
2016,Its awesome,5
2016,But I never use being addit to it or perform it bcos of my ID number and password.,5
2016,Waist slot time,1
2016,Na bomb,5
2016,Loved it,5
2016,Easy to use,5
2016,"Easily navigable, super fast and convenient.",5
2016,Love it,5
2016,I hope no more charges when transferring fund?,4
2016,Quick and fast app. I love it,5
2016,Love it,5
2016,Its a good app,5
2016,"As a full time customer, I am always satisfied with your services",5
2016,Good one,5
2016,Comrade mickhael,4
2016,Best mobile banking platform. Let's keep growing.,5
2016,Very Nice,5
2016,Easy banking,4
2016,I love GTBank,1
2016,Good,5
2016,I have not been able to access the application for quite sometimes despite deleting and reinstalling.  The application used to be great and helpful untill recent when it refuses to launch.  What should I do?,3
2016,It's simply amazing,5
2016,Installing thjs app is not working at all,1
2016,I love my bank,5
2016,It is an A.,4
2016,Cool,4
2016,"Although the app is easy to use. I have been unable to use the transfer features whether by pin or token verification. Trying to use this feature several times have caused me to be locked out of my account. Please fix this, it's very useful and will be be better if we can use it on the go instead of looking for a pc every time we have to pay someone.",3
2016,Just want to try the app I will be back if it's reliable to give 5 stars,3
2016,Yemi,5
2016,Like it,5
2016,It makes my banking much easier,4
2016,Fast  & reliable,5
2016,You can execute almost all banking transactions using the GTBank app. Excellent!,5
2016,"The app does not allow for sending complaints in-app. It kept popping up a notification ""unable to connect to SMTP host"". Very embarrassing.",2
2016,It is the best,5
2016,Wonderful,5
2016,Arrogance,2
2016,This app always crashes on my phone. I can't even perform any transaction. Kindly help fix this @GTBank.,1
2016,Superb,5
2016,Cool,4
2016,Good,4
2016,Best mobile banking app,5
2016,It's cooll,5
2016,I can transact at my own convenience,5
2016,Much better now,4
2016,It okay,5
2016,Helpful,4
2016,Sileola,5
2016,Salute,4
2016,Enjoyable,5
2016,Great,5
2016,Very fast and convinenence,5
2016,This is the best banking App in Nigeria,5
2016,"After entering my details, the app loads for a long time and says error receiving response. But I login online with the same details",2
2016,Cool and stress-free,5
2016,Satisfied,5
2016,Why must users always add new beneficiary to make payment or transfer and be charged for each new beneficiary SMS sent?,1
2016,Nice one,4
2016,"It's one of the best.. Infact i Luv this app, it works perfectly.",3
2016,Very easy to use,5
2016,This is superb.,5
2016,Awesome,5
2016,APP'S,5
2016,Good,2
2016,cool n smart,5
2016,Well done GTB YOU ARE THESE BEST,4
2016,Its lovely and I like the high level of security checks to prevent scam,5
2016,Very poor,1
2016,I love it,5
2016,Simply the best,5
2016,"I love Gtbank because it the best in the world , what are you guy still doing in darkness . come and share the light with us at Gtbank",5
2016,Osun state,1
2016,Good,3
2016,Perfect,5
2016,Infact I dont understand this app. Its asking me to input the 5 digit number sent to my number but I havnt received any. Please I need an advice on what to do,1
2016,Nice application.,5
2016,This is crazy so if I don't use Internet banking I can't use the app???,2
2016,Awesome,5
2016,is friendly,3
2016,Love it,5
2016,essential app every customer of the bank should have,1
2016,Very efficient and effective.,5
2016,"I hv nw download it,but I have a strong believe that its will be great.",5
2016,Very user friendly and intuitive,4
2016,Improved,3
2016,The customised deposit option is showing null after my recent update to the new version of gtbank app. Please fix it fast b4 giving u 5stars. Thanks.,3
2016,Best mobile app for easy transfer.  Well done!!!,5
2016,Easy to use,4
2016,I so much like the operation and customers are treated as number 1,4
2016,Very good app,5
2016,"Easy to use, efficient, time saving. My only problem is the amount they collect when making transfer to other banks..... Can it not be lesser?",4
2016,Makinde.isiaka.olayIwola,3
2016,Marvelous,5
2016,I gotta give a try,3
2016,Easy to use. This is my first rating of any app,5
2016,Banking made easy kudos to Gtb.,5
2016,Ok,5
2016,Easy to use,5
2016,Very good app for gtb customers,5
2016,27 mb is too heavy😈,2
2016,It's fantastic very reliable and fast. I love it. 😄😄,5
2016,Its a nice app,5
2016,Good financial institutions,1
2016,When installing it show error and won't install on my android phone infinix zero 2,1
2016,Easy to use,2
2016,Its very easy to use and work perfect nice job keep it up,5
2016,Easy and fun loving.... Don't have to be at the bank all the time,5
2016,Its user friendly,5
2016,Fine,3
2016,This need improve like other bank mobile app,5
2016,The size of the application is too big for the limited functions it has.it works well but size of the app is way too big. 37.32MB.Its almost the same size as regular facebook android app and can't do half of wat facebook can. My point please reduce the size of the application and increase U.I,1
2016,Ayodele faith,5
2016,"The gt bank mobile app is just fantastic. It affords me the ease of banking wherever  I am, and that's awesome.",5
2016,Like,1
2016,"Fastest way of banking system, reduce stress and safe time.",3
2016,Kool,5
2016,Excellent and marblos,5
2016,I adore it a great deal.,5
2016,It's great.nice work guys.,3
2016,Unstable,2
2016,The loveliest app in Nigeria,5
2016,"Can't transfer to other banks with my app. It keeps telling me ""can't perform interbank transfer from this account """,1
2016,Cool,5
2016,Gud,5
2016,Please i need help,5
2016,"The issues never seem to end, why do I need to authorize my phone all the time. Terrible!",1
2016,Really helpful.,4
2016,Excellent application,5
2016,"Nice work, keep it up...",5
2016,This app has a lot of improvements from the previous one,4
2016,ATM,4
2016,Love it,5
2016,Good,4
2016,Dis app of GTBANK is nonsense av been trying to log in but is giving me on orange colour dat i shld press 4digit numb but is not moving at all just standing in one place pls do something about dat,3
2016,Great,4
2016,Why is Ghana not included? That means those of us in gt bank Ghana cannot use the app. I'm uninstalling right away,1
2016,You are the best amongst all,4
2016,"Its a nice app with features. Kudos. But part from dstv, can one also pay Gotv sub with it?",4
2016,Kool,3
2016,loved it,5
2016,Waw what a nice app good upgrade its a boom,5
2016,Mobile app is superb,5
2016,"You transfer to reverse it back is problem, u will now ask to go to banking hall to get it reverse. Why didn't I go to make my deposit in first instance at the banking hall. U don't even deserve one star at all. Useless bank.",1
2016,Entertainment,5
2016,"Sincerely speaking, I didn't believe when someone told me that GTBank is a bank that one can access easily without stress e.g opening of account. I like it. More power to your elbow. Kudos to you all @ GTBank.",4
2016,Internet bank,1
2016,Amazing,5
2016,Wow,5
2016,Great,5
2016,So interesting,3
2016,Make my banking experience easy and convenient.,5
2016,Keep it up guys,5
2016,Nice bank,4
2016,Gud,5
2016,Ok,5
2016,"The app is very fast and efficient. I have been using it for the past four years, and it has never failed me.",5
2016,I have always love GTB app. Not too surprise with the new improvement!,5
2016,Does not show saved numbers for bills payment or mobile recharge.,5
2016,Transfer very poor. My account is debited yet beneficiaries don't get credited. Interbank transfer not just it at all... Where does the money go? Please return my money o. Now scared to even make large fund transfer. And the commission of #105 for every inter bank transfer made is too much,2
2016,"You dare not change your phone, if you do you can't login ever again, and the customers care representatives are bunch of liars too cos they always fail to activate the app on your new phone. Very useless.",1
2016,"This introduced app by GTB has really makes banking more easier and interesting, thanks you Guarantee Trust Bank.",5
2016,Loved it,5
2016,Awesome,5
2016,Great,5
2016,Nice,2
2016,"Very handy, easy, no need for token, your device becomes your token. Easy transfer.",4
2016,Very nice app!,5
2016,Pls change ur username to name instead of numbers,4
2016,i can't register as a new customer,1
2016,It keeps telling me an error occur,1
2016,Ok! Now it's good like this. I love it this way,5
2016,"Very efficient, at least  no more physical  appearance at Bank for some time",5
2016,Just new to it,4
2016,Best banking app in Rwanda,5
2016,Great,5
2016,Thanks for the update,4
2016,"Am not installin to bless garranty trust but to let u all no dat da world will hear it and i wil make problem if garranty trust does not refund my money.mobile tranfer nvr went tru and i was debited,av got prove and everiday ur branch in Azikiwe port harcout tell mi story,gv mi 24hrs,gv mi 48 hrs,till monday u all will hear it",1
2016,good,2
2016,Pls how do i get my ID and password,1
2016,Good to use,5
2016,What a great app,5
2016,Nice one from my lovely bank. Best bank so far in Nigeria and beyond.  Wish to work with them one day if possible,5
2016,So now that i have been forced to switch to PIN does it mean that the token has now become useless???,1
2016,Yes trusted bank,4
2016,Nice Apps,4
2016,"This app provides an alternative to the physical visit. I love the UI. It's seamless, fast and you can navigate the different services so easily. And most importantly complete banking transactions without hiccups. The only thing left would be offline availability (without trading security, ofcourse). Would recommend any day. Great job GTB. Absolutely fantastic!",5
2016,Superb app,5
2016,Cool,5
2016,It a cool app,5
2016,"I've noticed great improvement from last time I checked it out. I'd like to suggest an addition. There should be a notification when there's activity on the account; Not necessary sound, it could just be a number on the app logo like when you have a new msg or interaction on Twitter app- stating the number of activities in it. Good job!",4
2016,Best,5
2016,Excellent,5
2016,Good,5
2016,Ok,2
2016,Its awesome,5
2016,never tried it but i trust gtb,5
2016,Great app...,5
2016,It is fantastic.,5
2016,Good people need change you back home,5
2016,It prefect,5
2016,I love it..... No stress,5
2016,Can't we give above 5*? I think this all worth +1000*. Keep the good work,5
2016,Looking good,5
2016,The best mobile banking app ever,5
2016,National Human Rights Commission,5
2016,Fantastic,4
2016,Great innovation by GT bank,5
2016,You Bank right in your house,5
2016,Good,4
2016,Nice apps!,5
2016,Very good,1
2016,Mr Agah like this,5
2016,WOULD I NOT RATHER Bank here.,4
2016,I love my bank,5
2016,"Could sign in, i didn't get a confirmation message",1
2016,"Well done guys, thumbs up",5
2016,easy to use,5
2016,In fact it makes transaction more easier.,3
2016,"What's going on? I have been unable to access this app for the last 2 and half weeks. Fix it please GTB, or don't you know that it isn't working? Frustrated customer thinking of switching banks",2
2016,Very very beautiful,5
2016,Love it,5
2016,Bank transaction made easy,5
2016,Cool,5
2016,It's awesome because of  it usefulness and it fast mode of working.,5
2016,Nice one.,5
2016,Alfred smart,5
2016,Very good app..,5
2016,I like it is cool times of using it,3
2016,Good,5
2016,Extraordinary,5
2016,"The reason i loved this app was my ability to log into iBank on two or more different devices. Now that it has been taken away, i wonder what happens when i have a low battery on the device it is locked to. Congratulations you have ruined the best banking App in Africa.",1
2016,Gt Bank moblibanking,5
2016,Has improved over the years and the new pin feature is great as I was wondering when that would be adopted considering my other banks had it months before GTB.,4
2016,Very nice and simple to use apo,5
2016,Very fantastic app,5
2016,Love it,5
2016,#Dope....good to use,5
2016,Gt app,3
2016,SIMPLY THE BEST,5
2016,Very very good,5
2016,Easier if network is friendly,4
2016,Good app,5
2016,Awesome Service... Keep it up.,5
2016,Excellent,5
2016,Cool app,5
2016,Mr.yusuf,5
2016,Lovely,5
2016,Good,2
2016,Music Consultant,5
2016,Its good and saves time.,5
2016,Good,4
2016,Very easy to use.,5
2016,Loving it,4
2016,,5
2016,Pls can I retrieve my acct number through dis app,2
2016,Nice,4
2016,It's quite helpful,4
2016,Its really awesome but very slow,3
2016,"You guys need to include more bill pay to this apps, Like betting bill pay, western union receive etc, 80% of what's on the web version need to be on the apps just like my Wema bank does.",3
2016,GTBank is always on point,5
2016,It crashes during use.,2
2016,Very effective and safe,5
2016,Nice 1,5
2016,"It's reliable and efficient, am using it, it's good for everyone banking with gtb.",4
2016,I installed this on my phone and i can't even log into my account.,2
2016,Great,3
2016,Makes banking easier and more fun. Especially on the go,3
2016,"Finally i can generate a pin to execute my transaction without paying for token. The fact that i can also save beneficiary act details without getting to impute act details each time is a great idea.  5 star for Gtbank on this update.  Easy,  fast and smooth. 👏👏",5
2016,Worried,2
2016,Excellent,5
2016,Easy to use and have never disappointed me ever... Love GTB.....long live gtb,5
2016,Mr henry,4
2016,Easiest and very secure compared to other bank's.,5
2016,It's nice but it needs a bit of adjustment to enhance it's stability.,3
2016,I love this app,5
2016,Very good,5
2016,Exceptional,3
2016,Useful,4
2016,Too bad,1
2016,U can do better abeg. Just pls copy Diamond Bank. Their app is Superb,1
2016,Is very nice to have such Banking sistem,5
2016,I hope I don't regret using this app,5
2016,Works well. No issues so far since I've been using it.,4
2016,I love it,5
2016,Great app,5
2016,But always hanged after update that one has to reinstall.,5
2016,This application is hanging on my infinix hot,2
2016,Excellent,5
2016,Very good,5
2016,Yeah,5
2016,"How do I change country, need Gambia???",2
2016,"Doesn't work on tabs , it asked to download ""crosswalk"" even after downloading it, still doesn't work",2
2016,Love the app,5
2016,Nigeria is the friendliest country ever.,5
2016,"Just pretty good, if you can get it once on your device.",5
2016,cool app...state of the art banking model,5
2016,Good you are here finally,5
2016,Nice one,3
2016,Gives you xactly what yuh want,5
2016,It's perfect,2
2016,Excellent!!,5
2016,Easy. Simple. Straightforward,5
2016,Love it so much  it realible,2
2016,Beautiful,5
2016,Gtb will always  be my best 🏦. Their service perfect. I love them,5
2016,Perfect,4
2016,Love it!!!,5
2016,GT has the worst bank app,1
2016,I want to download it,4
2016,Makes transaction easier..I don't have any issues with it...safe too...u deserve my 5stars...any day..,5
2016,This is the MOST reliable mobile banking app in Nigeria.,5
2016,A lot easier compare to other banking apps.,5
2016,"When the transfer is successful it does not show the account number, account name and the bank name. It will only show transfer successful. Try and work on that aspect so that it can serve as a real proof of payment when trying to convince the person the money was transfered to.",3
2016,Good,1
2016,I love it,5
2016,Great,5
2016,Excellent,5
2016,Thanks,4
2016,"The channel guys , both app and internet banking are doing a great job. Pls keep it going. I am so much in love with these 2 channels, so effective and efficient. Great one!",5
2016,Cool ..very cool,5
2016,"App now works, since last update. Thanks GTB",5
2016,Mobil banking,5
2016,Nice app indeed,5
2016,Perfectly OK,5
2016,"The application is good and fast service,for man kind.",4
2016,It's very easy to make transfer the money for some where.....,5
2016,When is Ghana getting added to the list of supported countries?,2
2016,Great app. Trail Blazers. Keep it up,5
2016,This app has recorded great success since this last update and I've very impressed with the development so far. It'll also be very wonderful if we can get to call-in/chat (online calls/messages) to GTconnet directly through this app for quick resolution of some technical issues related to online transactions.,3
2016,Best banking app in naija,4
2016,Has to be good,3
2016,Best app,5
2016,Must we get security updates each time we change our device?,1
2016,the app Worth's it... it is free for download and the charges for transactions are indeed pocket friendly... i buy airtime and do other transactions on the GO...,1
2016,"easy to use, very good mobile app",5
2016,Nice app,5
2016,Excellent,5
2016,Okay,3
2016,Simplicity and excellence,5
2016,Nice App,5
2016,"Like other bank app I don't need token for transfer,  just a four digit pin. Please fix that...",2
2016,User friendly. Simply nice,5
2016,Its very good,5
2016,I can't log in it tell me otp can't be accessed now,2
2016,Good,5
2016,"Good day, kindly try Wema mobile banking suite, its quite the best in the industry. It has many options like ATM  card controls in case card is stollen or lost, REMITA payment, WESTERN UNION collection, ATM withdrawal without ATM cards.ect. yours is only OK but don't have many functions.",2
2016,Please revert the app back to the previous.. It was easier to use with just the token.now it says you should create a pin and the OTP never comes....or can't be created at this time!,1
2016,Okay,5
2016,mr,1
2016,Nice work gtb team. I give you all 5 stars.,5
2016,Ok,4
2016,It's convenient and useful,5
2016,Good. But it needs improvement  because  transaction use  to be tough  with  the UI section  sometimes  it use  to be hidden.,4
2016,Pls improve performance and earn my 5 star,4
2016,Very nice,4
2016,Perfect,5
2016,Oladiranchristianah@yahoo,1
2016,Ajah,3
2016,Fx transfers should be done on the app,3
2016,The app decided not to open and after restart... Nothing still happened... 1 star is all I can give for now,1
2016,Good for me.,3
2016,Wonderful!,5
2016,Easy and fantastic,5
2016,"The latest version is very very slow.it takes almost eternity to connect. I have to close and reopen several times before am able to do any transaction. The app is great with the option of pin and token to access your account. I really enjoyed the pin option because it has delivered me from carrying my token about. Please kindly fix lagging and slow issue of connecting to the internet.once this is done, you get a 5 star from me",2
2016,Yes,5
2016,Great,5
2016,Very good. U guys Rock. Better than most banks app,4
2016,My favorite bank very efficient,5
2016,"I love the app, easy to use, and fast banking",5
2016,Cool,5
2016,But why you guys did not include Sierra leone in it,1
2016,Gtbank internet still remain de best in Africa.,5
2016,this app as never disappointed me in years and still counting... TeamGtb,5
2016,Excellent,5
2016,"It's an amazing app. I'm rating it three stars. One of the remaining two stars is for God, and the other is for me 😀😀😀",3
2016,What secures our account from developers? That's my major concern,1
2016,"This app is lovely and works perfectly well, try it and see, no stress...",5
2016,Lovely,5
2016,I still prefer unity bank mobile app,3
2016,good,5
2016,GTB mobile banking,4
2016,Bill payment made easy!,4
2016,Very fast! At my fingerprint!,5
2016,It's a good way to get your problems shared with the bank.,5
2016,It's better to bank at home,1
2016,"Good enough, keep it up.",3
2016,For an older version,5
2016,Nice one,5
2016,Easy to use and perfect interface.,5
2016,Easy to use but network difficulties hinder constant usage.,5
2016,What a marvelous thing to deal with gtbank,5
2016,They save much more better than the rest Banks,5
2016,NICE APP.,5
2016,Great app,5
2016,Easy to use,5
2016,Awesome,5
2016,Nice,4
2016,Incredible,5
2016,I love the seamless connection and operation. I recommend this,5
2016,"Very easy and fast with the PIN, loving it.",5
2016,"Wow this is what am looking for since nw i get it, is nice i love it.",5
2016,"This application is useless since it cannot perform common bank transfer. It draws useless line on my phone, I don't like this version at all, this is the worst banking application I have ever seen. It is not comparable with the old version. Can someone tell me  how to get the old version.",1
2016,good,5
2016,I like it,4
2016,This app has my 5* before now but presently has only 3. Fix the bugs and get the 5 again.,3
2016,Very good app,5
2016,oshogbo area,5
2016,Very ok,3
2016,Dope,5
2016,Very useful... Keep it up,5
2016,Great App but I think there should be a recovery tool in the app.,5
2016,"Still regretting why I had to part with my N2,100 to purchase ur token machine that keep giving me invalid transaction. Been to the bank thrice to complain still no solution. You guys should get ur acts together. Meanwhile I'm using my other banks accounts  to do my online transactions.",1
2016,I'm unable to log in to the app (i don't get any error message) it just keep going back to the log in screen,2
2016,Easy to use,5
2016,Very good,5
2016,Really cool,5
2016,It work fine n reduce the stress,5
2016,I love the app,5
2016,Good,5
2016,"In case of phone misplacement, it is difficult to connect without visiting bank. Check FCMB for comparative study.",4
2016,awesome app.,5
2016,Getting too slow... Kindly fix ASAP,4
2016,like,2
2016,It is not functioning well with my Samsung Galaxy phone at all uninstalling. Your other app is much better just can't find it on the store anymore,1
2016,Salarrey,5
2016,Okay,5
2016,Jidda abubakar,5
2016,Useless bank that just keep stressing customers. All they care about is taking your money and not rendering quality service to customers. I am not enjoying their service at all,1
2016,All d way,5
2016,Great,5
2016,This is difficult to activate compared with First bank app. I cant find sign up mobile banking is only under mwallet. Now complaining my number is registered that I should call. At whose cost? I should  be able to resolve it on your app. Since you have my phone number  and email. Do something please.,2
2016,@gt u said one will be able to use this app without a token which is false. Despite the fact I choose pin option whenever I want to make a transaction the reply I do get is token not activated.,1
2016,I love it,5
2016,Excellent,5
2016,Quite heavy and token is still a no no with this pin initiative,3
2016,"This is good, but the security question or phrase is still very important. Now this app makes my account more vulnerable. Think about it.",3
2016,Very good fast and easy to use,5
2016,"Im disappointed in this app, especially in the gt collection, customized payment. Should have done better, and could be better.",1
2016,You are the best of the best,5
2016,"Easy to use, love it.",5
2016,Love it,5
2016,Enjoyment,5
2016,Good,1
2016,100 % Efficient,5
2016,Best banking app,5
2016,"Fast and easy to use. Transaction alerts almost real-time. However, I wish response to requests and complains through the app could always be effected quicker and without the customer having to visit any branch. Lovely app notwithstanding.",5
2016,It is good,5
2016,Excellence,5
2016,Great,5
2016,Not until you guys make e easy way for one to remove multiple beneficiary without asking for token.. its really dumb for you to force us add beneficiary to our acct.. and not making it easy for us to remove them,3
2016,Mohammed,5
2016,It reduces the stress of joining line before I recharge or transfer instead.,5
2016,Lovely,5
2016,Lagos,4
2016,Excellent,5
2016,Nice,1
2016,Excellent for easy banking.,5
2016,Convinced,1
2016,Good..I love it,5
2016,Why can't l download when have space,1
2016,Yy is ghana excluded,1
2016,"this application is not working on my device, it doesn't sign in, at every attempt, error message pops up.....  AN ERROR OCCURRED WHILE LOGGING IN, PLEASE TRY AGAIN LATER.",1
2016,Works beautifully,5
2016,"Keeps saying ""Incomplete crosswalk project service, please repakage GtBank"" since I did the upgrade.  Tried Reinstalling 100times but no hope. Please help",3
2016,Is a very mobile network.,4
2016,Average app,3
2016,Its cool....thumb up!,5
2016,Its really nice,5
2016,Efficient!,5
2016,"How do people outside Nigeria use this? Worked previously for checking my balance now I can't do a thing with this token crap. Send verification to the number I created my account with, really?. If all you do is check your balance I suggest you find an older apk file online.",1
2016,Up GTBank!!!,5
2016,It's the best,5
2016,Good,5
2016,Good,5
2016,"This new update is sucks... Really Slow even with my wife on,  work anytime not when I want",1
2016,Like,1
2016,Cool,5
2016,Had to uninstall this app. Can't stand being stranded when I need to make payments. Also please try and fix your internet banking on mobile phone. It keeps jumping up and down when am about to click on transfer.,2
2016,Not responding to repeated efforts over 2 was period. Tired of it.,1
2016,Works well,4
2016,"After updating to the most recent version,i cannot perform interbank transfers anymore. Please kindly look into this. Thanks",3
2016,Lovely App i never see,5
2016,I love play store the best app so ever,5
2016,Fine,5
2016,"This update is too slow. UI is dragging and breaking. Some frames or windows don't fit my screen very well. And most importantly, I updated to this version so as to use the PIN feature, but why do I still get ""Token not Activated"" alert when I try to carry out transactions. I am sure I did the setup well. I even got the 5 digit activation code via SMS. It all went well. So what could be wrong? And this app is not a native android app at all, just too broken for my liking.",2
2016,"It's good. But the idea of restricting the application to one device after the update of choice between token or pin,  makes it harder to use. The flexibility of using the application on any device is alot better. Please look into this option. We can have this update but allowed to access the application on any device.",3
2016,"Great and convenient app. You should fall in love with it, when you use it...",5
2016,"I like the app, because is very effective, thus is highly recommended.",3
2016,I just rely on the app is so much useful and dependable,5
2016,Keep it up pls,5
2016,Very ok,4
2016,It just the best now I can do my banking at home,5
2016,Banking service made easy. Now I can perform all transaction without token device,5
2016,Utmost,5
2016,Truly a user friendly app. Nice work,2
2016,I really appreciates your banking system.,5
2016,No need to go to the bank all your transactions are made easy,5
2016,Your app will be superb if only you will enable notification alert,3
2016,"Am a fan of GTB and I have been using this app ever since it introduction,but I must be honest with you, I have loss up to 2000 since the inception of this pin stuff.I have bought recharge card of 500 r occasion and all it kepps telling is to try again and when I checked my balance I found out that those money have been debited and never refunded back to me.Mind you, I wasn't talking about those that have loss before this pin system.I feel I am still going to leave GTB for another reliable bank.",5
2016,HAVE YOU RESCINDED THE ONE DEVICE TO ONE MOBILE APP RULE? ARE TRANSACTIONS NOW ERROR FREE? Haven't used (or updated) the app in months so I'm really just doing check as I pass by....,1
2016,It's ok,3
2016,I luv dis app,5
2016,perfect,1
2016,Good application.,5
2016,"Easy, simple and truly the best",5
2016,Very User Friendly,5
2016,Tijjani ali hassan,1
2016,Great innovation,5
2016,Banking made easier,5
2016,Excellent,5
2016,It's cool,5
2016,This new update provides a better banking platform. I just love the Pin idea!,4
2016,Almost Great,4
2016,Becky,5
2016,Love my GTB. My bank is always one step ahead of them all.,5
2016,The is t lurning to something else...  can't even recharge my phone anymore,1
2016,Good,4
2016,Absolutely love it!..,5
2016,Easy  access,5
2016,Can't use transaction pin... Still asks for hardware token,1
2016,It saves me the stress of going to the banking hall...,5
2016,Awesone,5
2016,It's a nice app...but for the stress u pass through while registering. I wish i can finish all d registration process in my house,3
2016,"The token is what you guys need to seriously work on if you want to achieve 5 stars. With First bank, you have the option of either using your hardware token or a pin, which makes banking simpler.",3
2016,Working fine,4
2016,Good one but it kept asking me of a token code whenever I want to recharge my mobile phone. That's bad.,1
2016,Very good,5
2016,Yep!,4
2016,After every upgrade I'm not able to sign into my account again. I'm not going to do an upgrade again. You guys should please fix this. I don't need to call customer care after every update/upgrade,1
2016,"Life is simple, once we keep it simple.",5
2016,Improved !,5
2016,Get all your transaction and banking system at tip of your hand at your own time,5
2016,Its good app.,5
2016,Very easy to use and fast.,4
2016,Banking on the go!!🙌💪👍,5
2016,Easy to use,5
2016,Great,5
2016,"This app was clearly designed by humans,  for humans. Usability at its best.",5
2016,Faster and more interactive.,4
2016,Awesome...can't ask for anything better!,4
2016,"Though the app is good and wonderful, I am yet to enjoy its effectiveness on this device",5
2016,It's very easy to use,4
2016,It's better and faster than going into the Bank,5
2016,"Easy Access, Easy Banking. You'll love it.",5
2016,"As needful and useful this application is, what reduces its stars is its all-time lagging and cracking. Please, do something immediately to correct the errors and earn five shining stars.",2
2016,Nice,5
2016,Not funny at all,2
2016,Fair.,3
2016,Please try and fix mobile top up error.. keep loading till times out and wouldn't recharge designated line. Thanks,3
2016,Superb!!!,5
2016,Very good and well secured  app it makes life easier,5
2016,Nice one,5
2016,Up Gtbank,5
2016,"You now get it, it's my device I shouldn't have to go thru stress each time looking for my token unless I want to use someone else's device. Now that it uses pin authentication and would require further authentication on someone else's device, It's just perfect that was smart. Only thing though (my own view) you should retain the security question and answer just in case there r prying eyes. If you don't have this app and u are a GTBank acct holder, I just feel sorry for the stress you must be going thru.",5
2016,Una try...,5
2016,I've been using Gtb internet banking for years now and it keeps getting better everyday... 20+ star for Gtbank,5
2016,It cool,5
2016,Good app but needs some fixing,5
2016,"Thumb up to the designers of this app, and Gtbank management for this wonderful app. The UI is perfect, the navigation and the wide range of products and services is awesome. Nice job guys!",5
2016,The best banking app ever nw more simplified with the flexibility of using either token or pin,5
2016,Love it,5
2016,Not trust worthy when needed. Useless for me. I used to love gtbank and their app before but now they are useless with this stupid app that hardly connects.,1
2016,Thank goodness they've finally removed that token ish. Now I can give them 5 stars. Easy to send money now.,5
2016,I need an older up grade,2
2016,Five star,5
2016,The app is fast and helpful,4
2016,Very nice,4
2016,Very slow,1
2016,Always fast,5
2016,Is good for Android,5
2016,Convenience is the word. This app is great. Am enjoying it. Kudos,5
2016,Wonderful,5
2016,User friendly,5
2016,The alternate option to using token is highly appreciated,4
2016,GTBank and there app is the best bank in Nigeria they make banking easer for their customers with out stress if no GTBank it can never be GTBank the one I love most is mobile banking channel of *737# and that of card less transaction partner with etisalat easy wallet I love it men,4
2016,Kudos!!!!!!!!!!!!!,5
2016,"I haven't been able to enjoy the use of transaction pin, I think you guys need to see diamond or firstbank app. You guys are doing are great job but this app needs be rectified",3
2016,"Loading very slow since the upgrade, Difficulty logging in, several error on my infinix phone. Don't know of other devices",1
2016,Down too often.  Apart from that it's very convenient.,4
2016,Good app I need a soft token instead of hardware token for easy access,3
2016,Really enjoyed the application. Job well done.keep it up,5
2016,Just love it,5
2016,Does locking my device to a primary device mean I can't access it on another device?,5
2016,D app is superb n user friendly,4
2016,"I've been unable to change my phone number from the app...I keep getting ""ERROR RECEIVING RESPONSE""...",2
2016,"This is not an upgrade, but a downgrade. In fact, it's a complete mess.",1
2016,This is the best app. I give it 5 star considering the new update for the ability to be able to choose between token and pin. GTBANK you are bank . Long live GTBANK LONG LIVE FEDERAL REPUBLIC OF NIGERIA....,5
2016,Really online banking...,5
2016,It's secure and easy to use that's all,4
2016,Make us feel free to use the app,1
2016,The App or System does not send OTP. My number is Etisalat line.,3
2016,Simple to use,5
2016,Ok to use,5
2016,No five star until the problem of not being able to sign into mobile money after upgrading is solved!,3
2016,Always On Top.. Thumbs Up,5
2016,Fantàstic,5
2016,Great,5
2016,Okay!,5
2016,Johnson,5
2016,"Can i rate no star huuh!! Since the update nothing works again,the pin has been sent couple of times but when i input it,it says wrong pin",1
2016,Easy to use app and quite safe.,4
2016,GTBank! Old app was working just fine until you guys decided to do 'over sabi' by locking the app to one device. The UX is not user friendly as one can easily lock your self out of your own account because of the confusing questions asked.,2
2016,Excellent !,5
2016,On point always,4
2016,Ok,3
2016,"More grace to your elbow, keep the pace.",4
2016,The app doesn't open since update.  It just stays on the orange screen!!! Annoying. Can you fix this??,1
2016,Nice,4
2016,Now I can access my account anywhere I go.,5
2016,Better,5
2016,Its okay,5
2016,GTBank will always remain the best bank in Nigeria. Nice app with a user-friendly Interface,5
2016,The new update requires an OTP that never arrives. This has locked me out of my app.,1
2016,Good one,4
2016,"Latest update does not do what it says it would. First it refuses you access without tying it to your device. Then it promises to authenticate transactions using a PIN. I thought that was going to be a game changer like the Diamond Bank App. NO, IT WASN'T.  I'm uninstalling and reinstalling the penultimate version as this version is COMPLETELY USELESS!",1
2016,Its not opening,5
2016,Nice one,5
2016,I will give the 5 full star when I can successfully login to the mobile 📱 wallet part of the app. I've always been getting the error message that the mobile wallet is locked to another device when I never changed my phone. Please give the option to be able to unlock this.,3
2016,Best bank with best app. I love GTbank 😍😘😂🙌💪👪💑💏👍👏💝👑,5
2016,"Cool app. Very user friendly plus it brings my bank to my palm. Yeah,  banking on the go....",5
2016,Does what it does without doing much.,3
2016,"This App was formerly good - fast and lightweight. After the previous 2 updates I no longer see my beneficiaries in the airtime purchase function. Every time I want to purchase airtime I have to key in numbers that were previously added as beneficiaries; then suddenly all the beneficiaries show up with duplicates according to how many times I've had to add them as beneficiaries. Also, the App has become too slow.",2
2016,Nice app,4
2016,Easy to use and dependable.,5
2016,Am satisfied with the services you can only make better,4
2016,Fast and reliable,5
2016,Thumbs up GTBank. Thanks for making it quite easy to do online transactions. Glad to know I don't have to always carry my token everywhere with me.,5
2016,Great banking app. Extremely user friendly,5
2016,"I love GTBank and I love the app.... My issue with the app is that its not dynamic. Dynamic, in the sense the it does not rotate to match the screen orientation.",4
2016,I love GTB and everything about it. The innovative way of banking introduced by GTB is to me the best in the world. At least the ones I have accessed. Your IT team is superb. Thumbs up....,5
2016,"It's a very good app for quick payments and transfers and I think more options can still be added. For example before I receive a western union transfer, I always have to go to quickteller because their mobile site is more user friendly than the gtbank site. You guys can include that option and more on the mobile app.",3
2016,Useful when needed for urgent transfer and avoiding bank stress.,5
2016,Awesome app,4
2016,"Easy and very useful. GTB""s electronic channels are unbeatable. Keep it up",5
2016,The best bank in the country  today,4
2016,Nice app,4
2016,Fast and easy,5
2016,It just okk n great to use. I have used it for years now no issues.,5
2016,I ENJOYED IT WELL,5
2016,Token not activated. Please fix this,1
2016,"Pls add fingerprint loggin option for those of us with Samsung S5, S6-S7edge. One should not be stressing to key-in digits when our brothers with iphones enjoy such seamless option. Moreso, give us an Android native app. Google is already offering this option to some native apps. Overall, you guys are doing a good job.",3
2016,Good app and easy to use,5
2016,App made easy,5
2016,Wonder banking transactions can be done anywhere and anytime,5
2016,Had to remove the update and go back to the older version. If it ain't broke don't fix it.,1
2016,"There should be a limit as to amount that can be transferred when using pin,above that a hardware token must be used.",4
2016,"Very reliable, secured & time saving. Truly a modern generation bank with future at heart.",5
2016,Love it so much,5
2016,"With the new updates, banking is now a breeze. Kudos to you guys.",4
2016,Maybe you need to see firstbank app. You have both options of token and pin just click which one you need for that transaction. But if you have exceeded 50k for the day you will be requested to use token and it's for security reasons. It's just perfect that way.,3
2016,Excellent,3
2016,Make me bank on the go. Keep it up.,5
2016,The app won't open after you have entered your password. Please fix this new update asap. The previous one was working just fine.,2
2016,Awesome App Just makes my banking experience easy. But I need an updated version with options for Airline booking and payment,5
2016,Great app. Makes transactions easy and fast.,5
2016,SPLENDID/MOST CONVENIENT,4
2016,Very friendly,5
2016,This app is not working since the latest update. Please I want to know why?,5
2016,"Since I updated to the latest version,  I can't sign into my Internet banking platform again,  please kindly fix, it's horrible having a very useful app like this and having to go thru a browser,  please fix in time",1
2016,Am glad GT listened to our complains but the app is not yet there the Ui doesn't run as smooth as before and it hangs on my s5& s6 edge. So please fix,3
2016,Guys please don't upgrade or you'll have to lock the damn app to a single device. The only good thing about this update is you can now use a pin instead of token.,2
2016,"This new update sucks! I used to rate this app as the best, now I can't even log in.  I thought it was my internet connection, but I can log in on my other banking apps. I do all my banking transactions on this app,  but can't anymore with this new update.  Pls resolve!",1
2016,This app has been good to me so far but I don't like this new verification by pin. It says error when I choose the token option.,3
2016,This app is quite stable and the recently introduced option to use a PIN in addition to use of a Token is a plus.,3
2016,Wonderful app,5
2016,it's now slow,2
2016,Very easy to use and efficient,4
2016,It's a very cool app I perform most of my transactions using this app n it's most convenient for me... First of all I am not the in-hall banking kind of person so using this app makes everything just easy... Thanks GTBANK for dis app...,4
2016,"I must admit, Gtbank have done well, I would have given the app 5* but will do later, when all the desktop features are present in it. In all, the app functions as expected and I luv it. Very convenient as long as ur connected.",4
2016,"The best mobile banking app, well secure and easy to use. GT bank always ahead in mobile banking technology. Good thinking, good product. Keep innovating.",5
2016,App was good but until the last update. Gtb needs to quickly rectify this.,3
2016,It is excellent,5
2016,I like the new feature of using PIN instead of hardware Token for transactions. Kudo to GTBank for the timely update.,5
2016,Why should the apps be locked down on a device in a country where network services could be quite epileptic,4
2016,"The app had been fine until someone came up with the ""brilliant"" idea of rocking the boat. How could you lock the phone to one account? I have 2 accounts and now I can't do mobile banking on the other account! Again,  using the token and using a PIN should remain alternative options to choose from anytime you want to make any transaction rather than forgo the other alternative when registering. This ""locking"" update is really a bad idea. Please revert and you can have my 5 stars.",3
2016,Fastest way to make online fund transfer!!!,5
2016,"Very useful, i really enjoy it",5
2016,"Good update to the app. Just a few things I don't get though. Why does one still need a 5 digit code to be sent by SMS to confirm transactions. Can the app itself not handle this? Secondly, why is the app now as heavy as 20MB? Questions... questions...Give us a native Android app GTB!",3
2016,"I like this new app, it's a good improvement and follow good standard. However, you need to improve on how to add beneficiary to this new app. The old one was easy but this is a little bit hard, all the same you have 4 stars from me...",3
2016,"Recently, GTBank asked us to lock this app to a device. It created a furor. The process wouldn't even work as the OTP wouldn't come through  (still won't). OK, a slip up. Now they've fixed all that and it's obvious you aren't locking your account to a device per se. It's an added layer of one time security for ANY device that accesses your account and afterwards, the added optional benefit of not have to use a token for subsequent transactions. But why not state this in the new update note?",4
2016,Okay,4
2016,The best bank in the whole africa,5
2016,"Gt bank is really messing up with this app... it's just so stupid, airtime transaction don't work anymore... it's so stupid.",1
2016,Great to use... Receives timely updates.. Best app on my phone,5
2016,Last update has made the app unusable. Still waiting for the OTP to arrive 16 days after the update.,1
2016,"Superb banking app, I can't stop enjoying the feel",5
2016,Nice app but at times just pop up error messages without reason,3
2016,Fantastic Apps,2
2016,The app keeps on telling you to input pepper OTP even after doing so several times. If this is fixed I'll give 5 starts,3
2016,Please bring the old app back. This one doesn't even allow me into the interface. Make apps for your customers. Not for yourselves.,1
2016,Manager,4
2016,"I gave this app a 5 star review in 2014 . Since then it got a major update that changed the layout and made one navigate more screens to accomplish the same task. I held off downgrading my rating. Since then I've been  apprehensive about updating the GT Bank app. I updated yesterday and now it's gotten worse. The app now  forces you to lock your profile to one device. If you refuse, you can't log in. For someone who uses multiple phones that's a problem. It also means you can't log in on a friends phone.",2
2016,What is wrong with this app? I can't login and I can't use the app on another phone because my account is tied to my phone. You people should get your acts together.,2
2016,Just updated and app keeps crashing on startup. Old app much better,1
2016,Gtbank technical department deserve to be fired or not paid for half a year. How on earth would they claim unaware that the Gtbank app has not been working for over two weeks. Shame Gtbank. Shame to your Technical department. Shame to your customer service. You guys seem not to care about the quality of service you provide.,1
2016,I'm deleting this app because of the new update. Ever since the update it has been totally wack. None of the customer service reps can explain why I cannot log on to my account. Hiss.. Also wasted my credit calling gt connect to solve the issue after the people at the AP Plaza Abuja branch were absolutely useless and they also turned out to be totally useless.. Should have read the reviews before upgrading..,1
2016,"Excellent so far, compared to other banks.",3
2016,"Nice app, love it!",5
2016,This new version is annoying! I haven't been able to use the mobile app since I updated. Developer please correct your glitch!,1
2016,Not bad an app. At least makes banking lot easier an on d move.,4
2016,Good job,5
2016,So many real time customers have pointed out the fact that this new update has ruined our banking joy but u guys have refused to listen...I can't buy airtime again on my gt app and what happens if the device we locked our banking to gets misplaced or stolen...WORST UPDATE EVER..you guys should just fire whoever is responsible and revert to the old one..nobody beg una for update...pleaseeeeeeeeeeeeeeee,1
2016,Simply good to use,3
2016,Awesome easy helpful,4
2016,Nice work,1
2016,What happened?,4
2016,Just downloaded it but I think its ok,3
2016,I have not been able to use the app since my last update.,1
2016,"ONLY ONE MINOR IMPROVEMENT. With this latest update one can now delete & remove beneficiaries. If the migration of fund transfer beneficiaries from NEFT to INSTANT & vice versa is enabled, I'll rate it higher. It cumbersome having to delete a beneficiary on NEFT & adding him/her all over again on INSTANT transfer. Also, it sucks having my account profile locked to one device cos I use the app on my tablet & smart phone. @Gtbank, fix these flaws asap.",2
2016,Wow wow wow...so amazing I love it,4
2016,Wonderful it has never disappointed me,4
2016,"This new update is calamitous. Please, re-update. Thanks.",1
2016,This app was perfectly fine as it was. Then someone had to screw it up with their brilliant idea. I have put in many pins generated by my token and it says wrong. This is annoying. Please fix it,1
2016,They are good.,5
2016,It cool and nice.,4
2016,Great,5
2016,"I had to reduce the rating, the app now sucks!",3
2016,Lock to one device unable to use it on anther device rubbish,1
2016,Okay,5
2016,Good,5
2016,I can fully do anything that I want now without even reaching the banks. Love it,5
2016,It didn't work on my android phone,1
2016,Each time I make an online transfer the date of transaction is usually 2 days ahead of the present date. Which makes my upload  proof of payment to have discrepancy. Correct this error,2
2016,I have not been able to use the GTB app after the last upgrade. It was faced with OTP issue while trying to add PIN. Please do something as a matter of urgency.,2
2016,"What the hell were you thinking guys???? Who is in charge of this update, was test and re-test wasn't part of your coding class? I cant log in dammit! I am not in Nigeria and i need to transfer money, how do i get the otp, you could have at least made an email option available. Revert back to the old app now!!!!",1
2016,"This new version doesn't send OTP and now is totally useless!! I can't do anything with it, I can't even login!",1
2016,"Instead of wasting all my time using other browsers, I can now access my acct & carryout all transactions in no time seamlessly",5
2016,Absolute RUBBISH.,1
2016,What the hell  is this? Do something  fast cuz I have to make a transaction 😠😠,1
2016,I hate this  can't log in anymore I din't get any otp code,1
2016,It means one time password.,3
2016,The gtb app was the best before the useless update that has made it extremely slow. I would rate this zero star.,1
2016,Incredibly easy,5
2016,Liked it,4
2016,Gt bank Mobile app is so user friendly and satisfies my banking needs as it relates to online banking.,5
2016,Love ya @all.,5
2016,"Must I need token to do any transaction. Pin is enough. Checkout diamond app, Una, firstbank,  they don't make use of token",1
2016,"Very useful app. Just what I needed. Kudos to the developer, keep the good work up",5
2016,"It's a cool app,  easy to use quick transfer.",4
2016,Best banking app I love it,5
2016,"The GTB mobile app was an excellent app until last week useless update. Now I can't connect as I'm asked to link the GTB mobile app to a Nigeria phone number. I live outside Nigeria which means this app now is a waste. How can a mobile banking app be restricted to a local SIM CARD? This is senseless. GTB, please reverse this update to the old one version.",1
2016,"Can't login anymore cos it's asking for OTP from my token, when I type in the code from the token it says the pin is invalid. This new upgrade literally made this app useless to me, literally not figuratively, literally! Do something ASAP.",1
2016,Most useful and effortless mobile banking app i have ever used. Keep it up guys,5
2016,Excellent all round,5
2016,It doesn't log me in even after several tries,1
2016,Its good,5
2016,Five star,5
2016,New issues,2
2016,Wish I read the reviews before updating - well why would I cos I always get the top end from you guys so I assumed the update was 'another feather to the cap' .... I will uninstall eventually if there no fix.,2
2016,"Since I updated the app on my iPhone ,I can't use it anymore becausE its showing OTP error which i think is one time password that needs to be send to my line but I don't live in Nigeria and I don't have a number on my account",2
2016,Always great,5
2016,Could be better,3
2016,"Ur update sucks. Nothing works. Besides, I wouldnt wanna lock to one app. I want to be able to use it on all three of my devices. FIX this issue and login otp issues. PS: ur developers suck. Hire me if u want great native app with a 3-piont security solution.",1
2016,"Why do you need to downgrade to this utter rubbish? I wanted to give zero star,  but no option. I completely hate this.",1
2016,"Best mobile banking, easy to use, and very secure",5
2016,It has always worked for me.,5
2016,I love it... I love this app.. I love GTB,5
2016,I'm changing my former view. The new update blew my mind (positively). Keep up the good work!,4
2016,The app is easy to use. Install and Start transaction,1
2016,Why would I want to lock my profile to one device. This sucks. You guys should come up with better security solutions rather than bringing restrictions,2
2016,Never work only endup deducting OTP charges from my account while invalidated the OTP generated. completely useless for me after the update,1
2016,"I don't understand why to log in is an issue. It's so painful. And the transaction delays are too much. Sometimes you'll have to repeat it so many times. Even on the Web browsers. Gtbank pls you've been one of the best IT BANKS Nigeria has, don't fall my hand now.",1
2016,"I'm disappointed with the update that has taken place in your app, after upgrading to the newest version, it becomes impossible to login using the token option which will in turn request for OTP I used the number as generated by my token, there wasn't any difference. Your quick response will be helpful especially to your customers outside of Nigeria",1
2016,Better,4
2016,Good,5
2016,was a good app.could be better.,2
2016,I love the app have been using it for a while now and I love it .,5
2016,I no longer need to visit the bank!,4
2016,"This is not fair at all. I have had crazy experiences with your bank and I took it kindly without raising my voice. You see, my GT account is like a market place where I do ALL my major transactions and I love it but locking my account to ONE device is not the way to go. So instead of raising my voice, I'll find myself a friendlier bank. Thank you.",1
2016,Makes banking easier,5
2016,"Upgrades are meant to be tested before release. Since I upgraded I can't sign in, that has marred my transactions in so many way. Please revert to old version ASAP before I lose my cool.",1
2016,Nice app for financial transaction. Hassle and stress reduction.,5
2016,"The recent update rubbish the app. Why should i lock my account to a device forcefully?. You click NO, the stop working!, better do something fast on this.",1
2016,"Very bad , poor and stupid update",1
2016,Love it,5
2016,"I can't delete people from the NIP, am in Nigeria and can't even get the OTP, what a stupid app. Need to go and shout at them tomorrow. They just rendered my business useless.",1
2016,The only improvement GT Bank made in this new update is that i am unable to use since i updated it. Welldone.,1
2016,"Too buggy. Very unreliable, however the services are splendid.",2
2016,"The apps makes banking easier Hope Gtbank will pay me for helping doing their staffs work! I really love the app, it rocks.",5
2016,A little more sophistication please,3
2016,Good,5
2016,Worst mobile banking app ever,1
2016,Gtbank is the best!,5
2016,I can't access the application I just updated.,2
2016,Cool,5
2016,Enhanced Security,5
2016,"I wasted my time and MB downloading an update that was never tested by the developer. I can't even login to check my account balance.... Shioooor, shame on u... It is the worst app update since the era of Internet. Please remove from Google playstore.",1
2016,The app is very friendly to operate,5
2016,Good,5
2016,User friendly am enjoying it!!,5
2016,Always prompt,4
2016,It works well,3
2016,Super app with easy accessibility,3
2016,"I updated this app and the next thing is I can't do any transaction here, have been forced to shut down, kindly reverse this ASAP, I need my transactions back, please don't force us to take decisions we don't like simply because we want to use the app, the former was way better",1
2016,Easy to use and navigate,5
2016,Great but it can be better,5
2016,Very useful,5
2016,I can now do transaction without token,5
2016,"This has to be the darnedest decision ANY bank made this year......Congrats, GTB; you just topped the chart! You really had to be high on something!!! I've learnt one painful lesson...... NEVER trust ANY Nigerian enterprise and WHATEVER claims they make! Bloody Liars!!!!!",1
2016,Others use to do update and you guys choose to do backdate. It's very unfortunate to see what used to be the best mobile banking app turn to be one of the worst. A very wrong move indeed.,5
2016,Nice Application,4
2016,"Like seriously guys, whoever thought this is a smart move didn't think about customers in diaspora,common now! Why would I wanna lock my acct to a device or to a phone number I don't use anymore? Smh. Hopefully someone in his/right senses would do something about this ASAP.",1
2016,Ok,4
2016,But i cant register,3
2016,I  had to uninstall the app after several failed attempts to log in to my account with my token. This modification is certainly not the best thing to have happened to your online application. A quick review is urgently required.,1
2016,Very nice and mobile friendly app,4
2016,Best of the best,5
2016,I love the ease at which I access my account and carry out transactions on my GTB account. Lovely.,5
2016,Great app with convenience and simple use,4
2016,"Finding the new update impossible to login to my account, keeps asking for otp and every otp I'm sent brings an error message. I'm reverting to previous app version.",1
2016,I love gtb no matter what my best bank...,5
2016,"How on earth should I and would I be locked to one device.... For crying out loud, I have multiple devices. I've never heard of this being practice by any bank both home and abroad. I have decided to delete the app. Too bad banks can't be changed as easily as we change sim cards. Otherwise, I'd be switching to a more sensible bank immediately. This is arrant nonsense and absolutely disgusting.",1
2016,"I just updated dis app, got a notification if I wanted to choose my phone as d preferred device for security reasons n I accepted.  But then I can't log in again it kips requesting for otp to which I've been entering d pin from my token but still incorrect. Plz Gtbank rectify d ish cus my account is not connected to my mobile number n I don't intend connecting my number",2
2016,"Was good at first then boom, I can't do anything with it because of this ""linking to one device"". Keeps telling me to reset security question that I never set... very annoying.",1
2016,"I can't understand why a programmer will design a software and will upload it for users to access without running a test first. I can't access my account, all because of a stupid useless update. What's OTP, is it by force to tie my phone to your app, and the sms code takes hours before it gets to your phone and when you apply it to the app it say invalid code.",2
2016,"The new update which is locked to a single device is a sure way of inconvenience.  Zenithbank introduced it sometime ago and they have to scrap it almost immediately due to uproar of users. It is a well known fact that most people use more than one device. I see no security benefit in locking it to a single device. Moreover it requires a password to login and a token or OTP for transactions . There many app lock apps in the play store which serve as additional security . Please revert to the old, GTBANK.",1
2016,Wonderful apps making my day to day banking much more easier.,5
2016,Y'all should get it,5
2016,One of best mobile banking app I suppose. Let me give it a try!,5
2016,Too much features and options,2
2016,Anyone with pin or OTP idea?,1
2016,It is the best among mate,5
2016,Good application,5
2016,"For crying out loud, why would I want to lock to a single phone. And if my phone spoils courtesy of my kids that spill over mine every other month. An f***ed move. It's even worse. Logging in is now a big war. Please GTb downgrade or sort out the app update before releasing. Utter disappointment.",1
2016,Great app,4
2016,"Someone decides to turn something that was working perfectly into this utterly useless thing. Now, a lot of ppl are suffering because of his/her stupidity",1
2016,It doesnt allow me to login,2
2016,Gtb's always impressed me and this is no different!,5
2016,Very good.,4
2016,I like it. Very okay and efficient,5
2016,This new update is rubbish.. failed to log in for no reason.,1
2016,App works perfect before 2 updates ago.... now login in is an issue... d gtb icon rolls and just stop without login in or giving any error... i tink it's a deliberate attempt to force somebody to use d stupid cheaty *737# for 10naira,1
2016,Useless update.  Can't get the OTP on my phone.  For over 1hour.  The worst update ever.  Why fix what is not broken? Am closing the account immediately.,1
2016,This application makes my transaction easier than expected. No errors so far..Been using it for 7months now. Thumbs up to GTB.,5
2016,GTBANK is the BABA app is tooooooo good,5
2016,I can't log into my account any more it keep telling me invalid otp generate a new one and whenever I do it says the same thing,3
2016,Stupid upgrade. What is OTP? I don't have my Nigerian number anymore. Oh well. Was fun while it lasted. .............Uninstalling...,1
2016,"GT Bank is become one big, bad, hairy pain in the a** with it's frequent and inconsequential updates of this app. Damn!",1
2016,I ve been struggling to get past the various login stages for 30minutes now,1
2016,Great app. I Love the flexibility,5
2016,Great app.,4
2016,Best,5
2016,"This app use to be the best not until I updated mine, hangs,cant even log in, no access. the usual smooth transactions i used to enjoy.you guys should plz do something about this,it should be well tested before bringing it here plzzz.",1
2016,This app remains the best within Nigeria banking industry. Who needs hours in a banking hall. With this my financial transactions are not only settled but also with lots of fun and comfort.,4
2016,"Nonsense upon nonsensical, was unable to do any logical transaction, nit even to pay for my cable network, what a shame on the so called guarantee trust bank,what's there to guarantee when you can't even make simple transaction, the silliest is the fix up to a device,what if my device developed fault or got stolen,it means i can't do transactions on other device? Oshisko.",1
2016,"The card and cheque section isn't working with this new upgrade but.... This is about the best mobile banking app in the country, very effective no matter the hour of the day. 👏👏👏👏 Good job team",5
2016,Fantastic app!,5
2016,"Having read all the reviews below,  I had rather stay stick to my old version. I'm not upgrading Abeg.  People are not using mobile money because of this same reason.",2
2016,Nice one,5
2016,Obaj,4
2016,User friendly,4
2016,"Asks me for an OTP, I enter a pin from my Token, but it still doesn't let me in. Also why restrict me to one device, what happens if I get a new phone? You should allow for multiple authenticated devices, and provide an avenue to delist some.",1
2016,GOOD,5
2016,Very useful,5
2016,Very convenient to use and fast app,5
2016,"I prefer not to be locked. I understand it's for security reasons but there are other reasons that should be considered. Take for example, for the past 2yrs, my GTB mobile account has been locked to another phone. I don't have to start calling GTConnect to unlock if I have a new device. Another reason that should be considered is, assume I have two devices and one is at my disposal while the other is away but my mobile banking is locked to that other phone that is away and I need to do something urgent.",3
2016,A,5
2016,"It is dangerous to lock ones account profile to a particular device, no matter how ingenious the idea seems, rather this may result in serious security blunder and erode the flexibility the apps provide for your teaming customers. Please revert to status quo",1
2016,After I downloaded the recent update the stupid app started crashing. It can't even load up to the point where I can Insert my banking ID. #superCrap,1
2016,Dick move guys. Locking my account to one device with no option of opting out? Lame. What happens to people who change mobile devices twice a year? Like me!!! UPDATE!!!!Just decided to try the app and asking me for a pin I know nothing of. Token code not entering either. Thanks to you bastard I can't transfer anymore. I curse your children till you fix this. Worthless idiots. My spite will eat through your very soul,1
2016,"As  a lover of GTBank my greatest advise for you is to find a way to always send out surveys to all your mobile app users in order to know what feature they would like to have you add to the app, you should also try to suggest if they would like to have a feature. You have made such big changes to the app at the expense of the comfort of your users, that's not productive. Now you have made it difficult to use your app on my devices. Please I prefer the freedom to use the app on any of my devices. You could allow us to add more trusted devices using token so we don't get lockout. Please just fix this otherwise people will find it difficult to use your app",1
2016,"Wish I never updated to the most recent version. Just nothing but pure rubbish. Why should I lock an account profile to a device. What happens if I have other accounts or someone else wants to use it. Now am going to Uninstall. Used to be the best bank app in Nigeria, not anymore. I don't know why you say you improve,  yet it's regression. If you have not updated to the latest version,  please don't,  I regret it. GTB,  am about to uninstall your crappy & backward upgrade.",1
2016,This is nonsense!!!,1
2016,"Western Union Money Transfer should be added as additional update please! Why do we have to login through the web always before one can receive payment from WU, please work on this I will rate 5 stars 🌟 🌟 🌟 🌟 🌟",3
2016,"I'm a world where people are making progress and constantly moving forward you GTBANK chose to take millions of steps BACKWARDs.                                                        So for someone that has two phone ones your one is off you can't log into your account with your second phone?              What happens in an emergency situation?  This is the worst ""IMPROVEMENT"" I've ever seen.   Ulter rubbish!!!!  I better just delete it all together",1
2016,Good.,1
2016,"I have multiple devices and with the poor network/data service I encounter in some places, having multiple devices enables me to transact business with little or no delay....now this silly update wants me to lock it to one device!!!!! Who thought of this?? This is poor applications/security design. Please FIX THIS",1
2016,It works,5
2016,"What do u do! Now i can't access my account through the app again, u take me out of my comfort zone... I regret updating...",1
2016,SONOFMAN,5
2016,I am a Nigerian who's based on the UK with an NRN account now you added this OTP code rubbish I don't have Nigeria number tell me how do i log in closing the account will be my only option,1
2016,"Am not getting OTP on my phone, fix it pls",1
2016,Excellent,5
2016,Very easy to use and fast. I love it,5
2016,"Why is everything Nigerian HELL and full of frustration? Did Buhari visit GTB lately? Suddenly, I can't access my account and money!  What is OTP? What is OTP?! This new App repeatedly refuses my token and yet demands me to re-generate an OTP! I am abroad and don't know who to ask for help. I have employees to pay, while my money is tied up due to a useless new App. Shame on GTB. I can never recommend your bank anymore to anyone. This new App has let you down by costing me severely. Shame on you!",1
2016,cool,4
2016,"Before the upgrade everything was fine, but most recent update is pathetic! Why ask the option of token and then revert to OTP? The token is working fine and I get the logic behind dual options to sign on. What is OTP? What about your customers offshore? Can you please send out comms prior to upgrades and how do we get to the bottom of OTP please. Can you roll back to previous version please!",1
2016,the new security options are supposed to allow you select your preferred options but that's not the reality. The options are forced and you're constrained to accepting undesirable security settings. Please revert to the old app thanks.,1
2016,After Seeing all the comments below i have decided not to update,2
2016,Fantastic,5
2016,It very good app make money transfer easy and saver... 5star👍👍,5
2016,GTB Had the best mobile banking app as far as I am concerned but the new update sucks! Why would I lock account profile to one phone? And the most annoying part is OTP. What the hell is that? I don't live in Nigeria and I don't have the Number registered with anymore.. I think it's better to downgrade to the old version. I don't expect response from you lot.,1
2016,This foolish new security strategy tries to force you to lock login to 1 device... When you say no then it doesn't allow you to login. When you say yes then it asks for OTP...  What the heck is fricking OTP?  Using abbreviations and not explaining what they mean is a flipping school boy error.,1
2016,Great,5
2016,This app is absolutely ineffective. Hardly works. Always can't connect to server which the try to blame your Internet connection for but the truth is the problem is with their app and server most times.  Update.  Noticed some improvement recently but its back to its frustrating path. Hardly can u get as little as airtime purchase thru. Its could fail a whole day. Shame. Update. Great improvement & effective now.,4
2016,Smart,4
2016,"This is really good. Well done. You can develop it further for accessing bank loans, credit, salary advance etc.",4
2016,The mobile app is quite good but would be very fantastic if it can change orientation on my tablet. Should just be for small smart phones.,2
2016,"Downloaded, used severally over the years. It's simply the best banking application; good job GTB!",4
2016,Not working at all. Just distorted my settings,1
2016,Works perfectly.,5
2016,GTB please respect yourself. Why would you destroy a perfectly working app? Why should we lock our profiles to 1 device when most people have multiple devices? Access bank gives the option of choosing to use the token or pin for individual transactions. It doesn't have to be one or the other.,1
2016,"The PIN option is good, however this account / device locking is making things rather worse. I should be able to lock more than one account to one device. Except you want me to buy a device for each of my accounts.",2
2016,What sort of security measure is this? Locking my account to one device? Using token or pin to login? This strategy sucks! I can't even login.  Why will you fix something that's not broken? Come on Gtbank!,1
2016,Unable to login with either the pin or token. Pls downgrade to the previous version.,1
2016,"Lovely, transactions anywhere and anytime.",5
2016,Great that one can now transact with pin instead of token. Thanks GTB,5
2016,"Love it, but sometimes it takes a while to start, I can't attribute it to bad network.",4
2016,I will say keep it up. You are doing great.,5
2016,Its a fine app,4
2016,I updated the app last night but find it difficult to sign in afterwards. Can you please fix it.,2
2016,Great,5
2016,Banking made easy,5
2016,Good,5
2016,I can't log in. And when it does its asking for OTP. Where do i get OTP from?,4
2016,Excellent,5
2016,Latest version keeps failing to open.,1
2016,After the update one cannot log in.,2
2016,I updated the mobile app this evening & have been unable to sign in afterwards. I thought upgrades are well tested before release; this has proven otherwise. I wanted to give no star at all!!!,1
2016,Updates have been super laggy.  Downgraded to ver.  2.8.  This updated version 04072016 will not sign me in! Whats up with that?,1
2016,You can view previous transactions... Many more,5
2016,Makes my transactions stress free...,5
2016,Scrap as I updated to this new version I can't have access to viwe my account any more pls fix it,1
2016,Very easy to use and nice app. Thumb up,5
2016,GTB always setting the standard,5
2016,Nice app,4
2016,It easy to use.,5
2016,Fastest,5
2016,GTBank the best Bank and banking application so far. Kudos to you guys keep it up.,5
2016,It's nice,5
2016,It's a great app it's working very fine with me I can settle anything on my account through my phone. Nice n easy.,5
2016,"It's never been a downtime, from good looks to functionality. GTB mobile app remains my favorite app. And the recent update? Superb!",5
2016,GTB mobile app,5
2016,This app works better on my device than the mobile site..,5
2016,"""Wow is so easy and simple to use I love it""",3
2016,I have used a few mobile banking app and this is the official worst. I can't seem to change my secret answer..if I try changing it throws error response  When I try to transfer funds. It just alerts transaction in progress.. Wanna request for my card being transfered... Can't find where to do that.,1
2016,This app is easy to use and I have not encountered any glitch or bugs since I have been using it,5
2016,I love it,5
2016,Innovative & responsive,5
2016,Perfect,5
2016,Nice one,5
2016,Is the app just for those that have a token?  Can't It Work without a token please?,2
2016,Best bank,4
2016,I love the app,5
2016,Ok,3
2016,I and my bank gtbank..,5
2016,I love ds,5
2016,no need to go to the bank,5
2016,Very fast an easy,4
2016,After updating the app its freezes and becomes unresponsive...,2
2016,Nice,5
2016,Loved it,5
2016,Good to use and user friendly,4
2016,Its good,4
2016,Recently started crashing,3
2016,Number one in world rankingm,4
2016,Save one from stress of going to bank to pay bills and transferring.,5
2016,Great,5
2016,Wow! What a nice and useful app ...I can do my transactions any where any time Five star,5
2016,Difficult to download.feeling negative already,1
2016,Simply no equal. Period,5
2016,Banking made easy,4
2016,My banking stress is over with this features. Smiles,5
2016,"Chocolate colour, a man with vision",5
2016,App still need to be upgraded coz now I can't transfer from my TARGET acc to my SAVINGS acc anymore also can't buy airtime from my mobile wallet...plz try and fix this error. ✴✴,2
2016,It's easy to use. Better than the Web ui,5
2016,Try it very nice love it,5
2016,Very cool... Loving it,5
2016,Absolutely convenient a time away from the bank. Just a click away n you're through .,5
2016,Coolest,5
2016,The latest update simply messed up a perfectly developed app. It's practically useless and your website is not optimized for mobile browsing. Down rating from 2stars to 1star until app is fixed!!!,4
2016,Satisfies,5
2016,But making money accessible makes spending insane,5
2016,Can I create an account with gtb Bank in my phone?,5
2016,Best banking apps in Nigeria today!,5
2016,Nice,5
2016,Always happy with GTB,5
2016,Thanks for this app. Makes online banking much easy and accessible. 5 star rating.,5
2016,Excellent app.,5
2016,User friendly and efficient,5
2016,Fast and accurate,5
2016,"When you change device it's a serious issue...and when you mistakenly type in the wrong pin, just say goodbye to the app. It's a huge problem",2
2016,Can't delete a beneficiary after being added. Pls fix this.,4
2016,Unbeatable App...,5
2016,Very easy .,5
2016,Please extend app service to cover Ghana...,1
2016,"GTBank right in my house, easy to use",5
2016,Fast,5
2016,👏👏👏👏,5
2016,Better on your phone,2
2016,"Since i updated,  i cannot open the the app or rather it doesn't open. I used to enjoy this alot, swift n reliable. i always pride about it to non-gtb Acct users but just since last week,  i dont know what has gone wrong after update. Please rectify this. Thank you",4
2016,Great,4
2016,A very good and useful banking app,5
2016,Great,5
2016,Excellent  app that makes life easy,5
2016,Very Good,5
2016,I love it,5
2016,Has always be superb until recently I can no longer log into my account. Please fix urgently as I'm stranded,1
2016,Nice one with new features.,3
2016,Mobile access,1
2016,Nice Bank,1
2016,I love my bank,5
2016,Good,2
2016,Lovely app 😍,5
2016,Very good,5
2016,Engineer,5
2016,U don't need go to the banking hall,5
2016,Why do I need a token to perform a simple transaction? Can't event recharge without token. Disappointed.,2
2016,Please add Ghana to the country list,4
2016,Great,5
2016,I love its simplicity and improvement in form and operations,5
2016,I love the ease in the UI.,5
2016,But please can you make it optional to register or save beneficiary's info ℹ in funds transfer,4
2016,please how can i log in to the app and start my transaction?,1
2016,"Is truly a place to be, and a partner in business.",4
2016,Awesome,5
2016,Nothing new,3
2016,Awesome,5
2016,This app is probably all I needed from a mobile banking system,5
2016,Good,5
2016,The gtb app is fast and easy to access for all my banking transactions.  Keep it up GTBank.,4
2016,"Am highly disappointed  in Gtb for this kind of app with poor bug fixes afta updates.Your app dev should be fired for making this sort of error (cant login).These amongst other errors diminishes your rating before the technologically inclined generation and therefore deemed your bank  ""unfit"" to compete  favourably.",2
2016,This app is so frustrating. It only shows my GT target account and I can't view my main account details,2
2016,Its a very convenient and user friendly App. We await that of GAP too. Well done!,5
2016,Good,2
2016,Lovely,5
2016,So fast n amazing,4
2016,I Love it.,5
2016,Challeng,5
2016,Very bad,1
2016,"After getting updated version of this application, it refuse to work on my phone. This posted a lot of challenges cos going to bank to send money takes a lot of time. Pls do something fast on this app.",1
2016,"Cant load Airtime. Saved Beneficiary numbers are gone. After inserting number manually,  app wont continue.  Ejo e review e leekan si. Eshey.",2
2016,"Too many bugs in this app so annoying. 😡😡 After I fill in an acct number, the next page goes blank..and I have to start guessing what bank to click on",2
2016,"OK but wonder y I still need a token to do transactions on d mobile banking app, could be beefed up in terms of security by introducing a pin along with d secret question.",4
2016,Its cool,5
2016,Excellent  !,5
2016,Ok,4
2016,I love GTBank,5
2016,Extra ordinary,5
2016,Good,5
2016,This spoliation is second to none. User friendly and the interface is excellent. Mutilple device usage.,5
2016,Best bank 🏦 ever,5
2016,The best of the best👌👍,5
2016,Excellently effective,5
2016,Really love this app. It has helped me with a lot of transactions and save me the hassles of going to the bank.,5
2016,Lovely,5
2016,Managing Director/CEO Havilah Group,5
2016,Useful,5
2016,It covers all areas of customers need.  Thumbs up guys.,5
2016,It's a wonderful application to deal with,5
2016,This is Total Rubbish. How can I have a new account with large sums in my account yet not able to transfer funds at all? Omg!!,1
2016,Great,5
2016,Very effective and easy to use,5
2016,Very slow in download,2
2016,Musa Salihu Muhammad,1
2016,Okay,4
2016,Excellent,5
2016,"Until recently this app has been fantastic.however,for 2 days I've been getting error messages that aren't responsive. Blank white page with gt logo at the top right",4
2016,Just input your security code then u are done.,5
2016,"Love it,  no issues.",4
2016,Checked out a few other bank apps; non comes close,5
2016,Love it,5
2016,Ok,5
2016,"For other bank transfers,the app only provides beneficiary name & acc number but not bank name. This is not helpful cos a beneficiary could be saved twice with same name but different banks.",3
2016,Electrical engineer,4
2016,A very good mobile banking app. One of the best around,5
2016,Easy download,3
2016,Most full internet banking options now available on the app,4
2016,It's cool,5
2016,"It used to be good until the last update, really sucks now... Can't make  transfer cos the screen will just divide into multiple rubbish and you end up frustrated",2
2016,Great app works perfectly. And very light as well.,5
2016,Loved it,5
2016,Nice one,3
2016,Very fine & simple,5
2016,I love this app easy and fast to go.,5
2016,Cool,5
2016,Great application,5
2016,This should be the Best Internet Banking Mobile App. Anyway by now everyone should know GTBANK is the top Modern Technology Bank.,5
2016,Excellently,5
2016,"The best ICT bank in Nigeria. GTBank, keep it up.",5
2016,Quick and awesome,4
2016,I am very skeptic when it comes to apps but this one is my very first app review online. I am waiting for  GAPS mobile banking then I will put my cap off for Gtbank.,5
2016,Very ok,4
2016,Getting better,5
2016,Useful,4
2016,Gud love it,4
2016,The app is good for easy transaction,5
2016,When do those of us in Ghana get to benefit from the app?,2
2016,Why,1
2016,Good,4
2016,Very good,4
2016,Banking  made easy for me,5
2016,"It's easy, convenient and efficient.",5
2016,Dahood,5
2016,I just love it... Eases my transactions,5
2016,Stress free.,4
2016,It is super,5
2016,Wonderful app,5
2016,Wonderful app. Makes my banking easy.,5
2016,"This is what I call ""life made easy"". I'm impressed.",5
2016,May be easy transaction,5
2016,Best app,5
2016,Good,5
2016,Fast accurate and reliable,5
2016,Cool. Nice. Amazing.,5
2016,"Kindly put me through pls, hv downloaded the apps but I don't  know what to type in d internet ID and password space. Since I don't hv access to my formal e-mail box.",3
2016,great app,5
2016,Ok,3
2016,Nice app,5
2016,Does almost everything expected of a mobile banking app,5
2016,"is one of the best mobile banking applications. Try it, you will enjoy it.",5
2016,Easy to access and one click connect ........love it,5
2016,I love this app,4
2016,Good,4
2016,Nice one,4
2016,Good,5
2016,Its awesome.,4
2016,Fast and easy,4
2016,Great job guys keep it up,5
2016,Excellent,5
2016,"Great improvements, good job.",4
2016,User friendly and easy to use. It's excellent,5
2016,Lovely,5
2016,Excellent app. Works perfectly. This is truly Banking on the go,5
2016,But unable to sign in since yesterday after new update. Fix it ASAP.,4
2016,"I downloaded  on my new android, unable to login",1
2016,It works like magic just like am in banking hall doing all my transactions but much more convenient than going to the bank. It would be more fantastic if we can pay PHCN Pre-Paid recharge on this platform.,5
2016,Nice one,4
2016,I can no longer login after the update.,1
2016,Since I updated it.. I have not been able to log into the app at all.  It keeps saying error occurred on both my Android and IPhone.. Please fix it urgently!!!,1
2016,i jus abhor banking hall. thanks guy for this great app.i basically do all my transaction with the app,4
2016,Loving the experience,5
2016,Error received respond pls fix or refund my money,1
2016,Not been able to log in after update,2
2016,How would you be asking for secret question to transfer 1k? I have transferred 50k in other apps without token. Pls fix,2
2016,"Since after the last upgrade, app has stopped working... ""Error receiving response"" when trying to login",1
2016,I can't log in to Mobile Money and eWallet doesn't work because I cleared the app cache after the app malfunctioned. Uninstalling and reinstalling from Play Store hasn't helped either.,1
2016,It's one of the best apps for mobile banking . Nice work guys. Keep it up,5
2016,Very good,5
2016,"Great app, I must say, good work guys.",5
2016,Try to include trade on this app in other to be paying custom duty and other thanks,5
2016,"Nice App, Good way to go!!!",4
2016,Great UI. Simple and straightforward  application to use. It is requiring more and more space with each update.,3
2016,Nice app.,4
2016,It is very easy to use without stress,5
2016,"Not opening complete,hanging and messing me up..",1
2016,Nice having this Apps,4
2016,It comes handy. Helpful,5
2016,Great App. Makes transactions easy. Well-done,5
2016,The best mobile banking app I ever saw,5
2016,App is almost perfect on every front...makes banking easy,4
2016,Great app!,4
2016,It's been an awesome app. I do 95℅ of my banking transactions on my phone.,5
2016,Now I can conveniently carry out all my transactions on the go 👉👍,5
2016,Wow!!!!!!!,5
2016,This app is the best banking app I have seen. It is user friendly and very efficient.,5
2016,Make sense,5
2016,"GUARANTEED LIFE STYLE. EASY TO ACCESS ACCOUNT, PROMOTE BUSSINESS AND  EXPAND AMBITIONS.",5
2016,Thumbs up,5
2016,This new update is not login pls try and do something about it,1
2016,Nice app,4
2016,It makes online transactions simple,5
2016,Manageable........,5
2016,Another great delivery by GTB. Best bank in Africa. No regrets with this apk. Am updating!,4
2016,I don't get why this app doesn't have Ghana on the list of countries it's supposed to operate in. Yet there are several customer of the large number of branches there is out here. Why are being left out?,1
2016,Very apt for everyday Life.,5
2016,It is easy to use and very fast,5
2016,very gud app,5
2016,This is the best,5
2016,Great,4
2016,Excellent,5
2016,"This is a very useless app ever, I regret banking with this useless bank. I can't fund my wallet directly with dis useless app, unless I visit the nearest  bank, I can't transfer fund until I get their useless hardware token. The option of sms transfer is not secure  Compare to diamond or Zenith banks that are very simple n easy to use.",1
2016,Easy to use,5
2016,This new update sucks. It will only show the splash screen of GTBANK and you can't proceed from there. Please kindly rework on the update. I can't login anymore...,1
2016,Makes sense. My best bank in Nigeria..,5
2016,Nice app.save time nd money,4
2016,Nice app,5
2016,Great App.,5
2016,"Thanks for moving with the Trend, I like this.",5
2016,Pls what do I put in the internet banking ID,3
2016,High security app. Very safe,4
2016,Wonderful work.,3
2016,The app has stopped working after the update. It only displays gtbank. Please fix.,1
2016,Best,3
2016,Does what it sets out to do. Sometimes transfers dont work for whatever reason. Fix that and you have my 5-stars,4
2016,It would be nice to be able to carry out some transactions without using the token. Some banks are implementing this feature which is very convenient. They don't expect me to have my token on me 24/7. Transactions less than 20k if possible.,5
2016,Easy to access within the comfort of your mobile phone,5
2016,Great app.,4
2016,Very nice app.,4
2016,Making banking stress less.,4
2016,Wonderful application. Makes banking very easy.,5
2016,Wonderful App. All transactions so smooth and easy.,5
2016,Superb banking app,5
2016,Te,5
2016,Saves traffiç,5
2016,Have been trying ti download this app for a while but not successful.,4
2016,Registration,4
2016,It's ok,3
2016,Used to be the best when it comes to transferring of fund but now no longer working. My advice is for you guys to please rectify it.......,3
2016,I love it,5
2016,Really cool and user friendly,5
2016,Good work,5
2016,Good,5
2016,Nice one!!!,5
2016,"Gtbank's app has a success rate of about 50% what this means is that 50% of the time the app does not work. This won't be an issue if it was not a very critical tool used to access funds. I have gotten stuck before, unable to pay during emergencies. To let you know how bad this app is, I am even considering changing banks. What's the point of existing in a mobile first market if I can't depend on my mobile banking app. It is clear that the CIO of GTBANK is far removed from the realities on ground",1
2016,Love,1
2016,Pretty useful app. Keep up the good work GTconnect.,2
2016,ADC,5
2016,Gtbank is moving us to the greater banking experience. Hamzation,3
2016,Luvly,5
2016,Sweet,5
2016,This is good,2
2016,Hardly works outside Nigeria,1
2016,I hope they work on the updates,3
2016,YOU CANNOT TRANSFER MONEY WITH IT. ITS USELESS,1
2016,Powerful,5
2016,Gtb or never...,5
2016,Easy to use,4
2016,The app is quick and easy to use.,4
2016,Excellent,5
2016,Tall black,5
2016,Great!,5
2016,Great Apps,4
2016,Very cool app,5
2016,Great app,5
2016,FX (Dollar) transfer from Gtb to Gtb account is not included in this App.,3
2016,Very poor now,1
2016,Very good app from a forward-thinking bank,5
2016,I can't be able to login since last update,1
2016,Unlike before this app have been very helpful in making payments of subscriptions. But now it seems it has been disabled. Too bad!,1
2016,Really nice app. I'm impressed!,5
2016,It allows me to transfer funds without going to the bank,5
2016,This is what I call mobile banking app. Gtbank always rock.,4
2016,Good one,4
2016,Excellent,5
2016,"Since the last update I'm unable to transfer airtime. Under the airtime tab, the only thing I find is transfer history. Also, I don't see why I have to register an account number before I can make a transfer, thereby compelling me to pay for the registration of an account number that I may never have anything to do with in future. Thirdly, there are just too many email alerts on one transaction.",3
2016,Nice,5
2016,"Excellent application , so smart and intelligent, can check my balance in niara even while am in London and so easy to transfer funds just with the help of your linked GTBank Token Device. ...",5
2016,"You need to work on this app. It used to be the best. Just to recharge your phone is a big issue. When you input your 6 digit token, yoiu keep getting invalid token number. Other bank's mobile banking apps are not as complicated as this one",2
2016,cant input amount.using it on my android.,2
2016,Lovs this,5
2016,Sweet,4
2016,Useful,5
2016,good,5
2016,Awesome,4
2016,Beautiful,5
2016,Great app to use I love,5
2016,"Very important, it's necessary to get this app if at all you bank with gtb",5
2016,Like,5
2016,This app is really impressive especially when compared to the mobile apps I've seen from other Nigerian based banks.,5
2016,Awesome,4
2016,"Can't find Liberia on the location tab, is the app not applicable to Liberia users",3
2016,It is lovely in short,5
2016,Excellent,5
2016,I just Downloaded it Sign Up and activation seems Okay...,3
2016,I love it,5
2016,Its good,4
2016,Good,5
2016,This App is very explanatory to use. I advice you to download it and you wouldn't regret the deal...,4
2016,I love it,5
2016,"Ever since I downloaded this application, things got easy and very fast.Gtbank still rank number1 bank nationwide.",3
2016,Better UI & Functionality,4
2016,Keep it up,4
2016,I have been unable to log in.  The white square just rolls in the orange one for a while and stops. Thats all. It won't leave the log In page,1
2016,"Its very flexible and user friendly, I love this app and gt bank is my trusted bank.",5
2016,,4
2016,"Easy to use, thumbs up!!!",5
2016,Philip,4
2016,Pls integrate d *737* feature to d app so transfers can n made with either pin or last four digit of debit card rather than token,4
2016,It doesn't open,1
2016,Wonderful,5
2016,Lawyer,5
2016,Fix mobile money log in issue first,1
2016,Good,1
2016,Good,5
2016,Silly enough to build an app for only 3 countries while you have more branches in africa,1
2016,My weekend transactions are a lot easier.,5
2016,...its safe and easy..,4
2016,great!,5
2016,Loved it,5
2016,Awesome   Awesome Awesome,5
2016,"I love this app,my bank and I kip it up.so reliable",5
2016,Make it to be alphabetic user I'd not numbers . app is cool anyway,4
2016,Gud nd nice app,1
2016,love it,4
2016,I have had no cause to complain. It's a great app.,5
2016,This is a good means of communication and reliable approach towards technical attainment for future generations,5
2016,This is the best banking app better than any bank apps. Easy to navigate!,5
2016,Smooth,4
2016,DaddyLights,5
2016,Goood sha,5
2016,Good,5
2016,this is second to none.,5
2016,When are you adding Ghana to the countries?  Since I can't access it from my country I can't rate it much,2
2016,User friendly. Reliable,5
2016,Cool,5
2016,A bank right in my pocket. I love it,5
2016,One of a million application _ works faster than u can imagine.,5
2016,Excellent,5
2016,Very easy to use and simple UI,5
2016,Ok,5
2016,Am here to download another since I upgraded I have not been able to log in I have been using the Web since then,1
2016,The app is superb. Very clear and easy to use.,5
2016,Can't sign in my account since I downloaded the app,1
2016,Great,1
2016,"Nice application, but  token pin is required before one can make a transfer or load a cards.  Why not the last digit of your atm card?",5
2016,Can get better,4
2016,I like this app,1
2016,I had a problem I can't load the application,1
2016,Sir,4
2016,Simply the best so far.,5
2016,Not opening after last update,1
2016,This app is the bomb.,5
2016,Since the last upgrade I have not been able to log on to the app to be able to do any transaction on the mobile app.,3
2016,Nice,5
2016,Its keep hanging and displaying tinz i didnt press. I got it removed. Waitin for the next upgrade.,1
2016,"This app is good but more options need to be added, it's only good for transactions and paying bills. The web platform is far better, the organization should consider adding more options to the app menu. Thanks.",3
2016,Good,5
2016,This is one of the best bank apps I have ever used. Wow!!! Banking made very easy.,5
2016,Very dependable,5
2016,Its great,5
2016,Nice  one,5
2016,Excellent,5
2016,Please can I get the former version,2
2016,Need to update a lot of issues like the airtime payment no longer works and dstv payment on the app i had to use quickteller.,3
2016,Love it,5
2016,Ayobo,5
2016,It's very useful to everyone so love it.,5
2016,Transacting from mzansi smoothly.  GTB rocks,5
2016,Very good,4
2016,Good app.,3
2016,Best mobile money application,5
2016,Lovely application... Gtb is always the best bank...bank with Gtb and have rest of mind..,5
2016,Not been able to log in. Returns 'error receiving response' on the screen.,1
2016,"Thanks guys, that was fast. I can now login. Great app. You guys are doing a great job!",4
2016,"I Haven't been able to input amount, please fix asap.",2
2016,Excellent,5
2016,Easy to use,4
2016,One can hardly go anything on this app since December 2015. I can't input the amount and have been to several branches that said it's the same with other and is currently being worked on. Please upgrade urgently,1
2016,Good,3
2016,Time nd time again.. Excellent delivery,5
2016,Can't change the country to Gambia,1
2016,Yes great.. and marvelous,5
2016,Excellent App. I Love it. So simple and easy to use. Lovely interface.,5
2016,Good for me always anytime I need it no program like this app so so amazing and nice,5
2016,"What kind of upgrade did you do to this app that has rendered it useless like this? Kindly fix this anomaly please. One can't log in,one can't input amount for transactions.... Please fix it. Thanks.",1
2016,Nice,4
2016,It's very cool and make all my transaction go easy,5
2016,"The best bank among banks. Though they are not treating me well at all after giving them seven of my family members, again during my NYSC my bank frustrated me I sent all my marriage details to them earlier, they did not work on it at all making my alawe to hang for 8months if not for the love I hv  for the bank I would hv sue the bank.",5
2016,Yet to use it,4
2016,It would be nice if the app can generate an OTP or soft token. That would surely make this app perfect and best among its contemporaries,5
2016,Very nice,5
2016,Nice,5
2016,I couldn't log in to my account after so many trials,2
2016,Great,5
2016,Excellenté,5
2016,That is the best of the mobile banking application for ever,5
2016,Excellent,5
2016,Nice,5
2016,I am in Ghana and I can't choose my country coz Ghana is not part of the country list. How can I use this app please do something about it,1
2016,Like it,4
2016,Good job,5
2016,Ghana is not in the list of country's,1
2016,It is a must have application,5
2016,Nice app,3
2016,"This is one of the best mobile 📱 banking apps in Africa. I am not surprised as GTB is a leading financial institution in Sub Saharan Africa 🌍. I am enjoying the seamless mobile banking services made easy with GTB mobile app. This Bespoke Mobile app makes my life easy with all my banking transactions in Nigeria from Liverpool, United Kingdom.",5
2016,Great app,5
2016,I love this app,3
2016,I like it,4
2016,Good,5
2016,Excellent service,5
2016,"I love it, like yam and egg. But why can't I use it for my corporate account",4
2016,Wonderful!,5
2016,Fine technologies,5
2016,Good app,4
2016,Only issue am facing is that my last transactions take a longer period of time to load,4
2016,It can't get to buy air time as I used . Can this be sorted . 4months is a long time to wait for an update ...is the team awake to duty?,3
2016,Life made easy,5
2016,Nice App! A must have.,5
2016,Am unable to login Inter bank transfer is not going through,2
2016,I like the confirmation of new beneficiaries. Also the other functions are nice,4
2016,the best bank with the best app,5
2016,Just keep improving .,4
2016,No 1,5
2016,Nice one my bank,4
2016,Easy to use,5
2016,Nice and user friendly.,5
2016,Had to tell my friends to go that way.,4
2016,"I can't input the amount i want to transfer, find a solution to this problem and update. Urgent",3
2016,Amazing app,4
2016,It has been  difficult  to input amount for transfer despite the fact that I have uninstall  and reinstall more than eight times. This made the app useless  to me. I use Gionee M5 smartphone,2
2016,I love it,5
2016,"Why cant I perform a transaction without a token device. cant a token be generated and sent to my phone number, or better still a secrete question.",1
2016,Saves time,5
2016,I like it,5
2016,I cant type in the amount I want to send so please fix this,1
2016,Omg,5
2016,Innovative!!,5
2016,The app is just cool and user friendly,5
2016,Improved.,4
2016,Can't transfer funds without token,1
2016,I don't know if their customer service reads this but I can't transfer funds on this platform anymore... not even from my savings to my current,1
2016,But kenja ruwanda nigeria must be a 419,3
2016,Nice,5
2016,Great app.,5
2016,It is no longer opening.,2
2016,The updated is ok.,3
2016,I want to be able to use  transaction pin!!!! Hard Token is too much luggage!!!!,5
2016,Fantastic,5
2016,Save,3
2016,Nice one,5
2016,Uncomparable,5
2016,It's lovely,4
2016,Good,5
2016,Ok,4
2016,Good enough,4
2016,It's a good app,4
2016,This mobile banking app is just one of the best mobile banking apps I have ever used and seen. The navigation experience is just out of this world and so very easy to use that even a semi-illiterate would be wowed. Thumbs up to the developer of this app.,5
2016,Good,4
2016,I really love  it,5
2016,Marvelous,4
2016,Will advice that beneficiaries list should include the bank name also for easy identification of accounts.,5
2016,App was perfect till the last update. Kindly fix. It's not a network issue either. I use this almost everyday and I've tried it everywhere.  I can't input numbers. I have to copy and paste.,3
2016,Good,5
2016,It's flexibility help a lot,5
2016,It's been awful since the last update. Delay in transactions... Fix and you will get my 5 star rating.,2
2016,Love it,5
2015,Good,3
2015,Banking   easy,1
2015,"Wonderful experience and smooth running bank, thanks.",5
2015,Gladcious,5
2015,Fantastic,4
2015,Great!,1
2015,its the best quodos to gtb for their high rated application. you will never regret for using it.,5
2015,ONE OF THE BEST,4
2015,Very good and efficient app,5
2015,It Fantastic,5
2015,It is good,3
2015,Savings account,5
2015,Comfort could be PEACE OF MIND!!,5
2015,Like,2
2015,I love this app as much as I love gtbank. It brings the world to me.,5
2015,"It's a one-stop shop mobile banking service,unique and extraordinary.",5
2015,Please what is wrong? I can't login to my mobile wallet and I need it badly.,1
2015,"This is frustrating! GTBANK PLC, please I urgently need to transfer cash to my people back home for Christmas shopping.  Yet for days, I couldn't and still can't open this app nor access the platform through your website.  Please could you kindly do something about this?",1
2015,So far I have not experienced any such which some people complain about. I advice you check your network carrier if it's not good it will malfunction.,4
2015,This app is amazing. It can easily compete with international rivals.,5
2015,Good and okay.,1
2015,It works but I'm unable to do partial withdrawal from target account though,3
2015,I like you to make you for faster update the alert come some time late giving room for argument between customer,5
2015,"With soft token,  everything will be superb.",4
2015,"While I would point out that this is a good app, I would like to also say that the Statements presented on the app can be quite misleading.  It delays transactions statements by a day. I do not know why that is, but it can be frustrating during an auditing process... please fix. One more thing,  since the update, I've been having to cut and paste amounts during transactions.",3
2015,Good,2
2015,It works sometimes and doesn't other times. Can be quite unreliable. Plus it's quite restricted when it should be able to do so much more.,3
2015,Convinient,4
2015,"I can do almost everything but I cannot complete any transaction cos it will just hang when I click ""Confirm Transfer "" so upgrade or update is just a mistake.",2
2015,"I gave it two stars because, it was good the first time I used it, that was like twice or thrice; but after it was updated, it is not good at all. I was trying to do a common transaction for  two hours, thirty mins. And guess what: it was time wasting. Sorry to say, but this app need to be removed  from the Play store because its of no use and besides, it's taking space.",2
2015,Nice application for nice bankers,5
2015,Awesome,5
2015,Gold,5
2015,"This app is well designed and it is a functional application. From my usage, I want to submit that it is working well.",5
2015,Its very good,5
2015,So far so good,4
2015,EASY TRANSACT,5
2015,Just the best,4
2015,The app is perfect but I always have to reinstall cos it usually disappears after a while.I downloaded on d 9th of Dec and nw am redownloding cos it has bn automatically uninstalled,3
2015,Very efficient and flexible. But should be modified to save user's ID.,5
2015,Love it,5
2015,Good,5
2015,It's Lovely,4
2015,I love this app it's good five star for it,5
2015,Can't input amount for transfers and such since update,2
2015,The app has been quite helpful and lots of improvements have been made over time.,5
2015,Great stuff,4
2015,Amazing application,5
2015,Very effective and efficient,3
2015,Unable to register,5
2015,Nice,5
2015,"Banking at your finger tip. You guys have done a great job n have made life easy for people. Transfer money from anywhere, at any time of the day and be rest assured of safe b timely delivery. Thanks to Gtbank app.",5
2015,Ever since this App has frustrated me it use to be my companion  pls do something or assist me. I like d App.,3
2015,"This version 3.2.0 of a thing sucks,the former version is superior in terms of m-wallet activities but this updated is definitely blind,it doesn't show any wallet activities at all.",1
2015,Still trying to download it,1
2015,"Dear GTB kindly fix whatever this app have ASAP. I can't see my wallet activity, make transfers or buy airtime. I wish I can get a means of transferring my wallet balance back to my bank at least! This upgrade abi update is very unhelpful.",1
2015,"the app doesn't let me purchase airtime for numbers other than 080, please fix",2
2015,It's so good and convenient to my usage. I love it real good,4
2015,Good apps to use.,5
2015,"Please let the developer of this App act fast to fix this problem ASAP. I find this App as a more convenient way of banking  than going into d banking hall to face long queue,  can't even imagine d long queue @ the GTBank close to me. Please look into this n fix it. Thanks",2
2015,Banking made easier. Kudos,5
2015,Very excellently made...we proud of u GTB. Keep ruling,5
2015,Hi luv it,5
2015,I have never heard it in any bank  to pay task on a saving account except  GTB  funny enough they won't  put it on the  forms so u can go through it before opening with them they took my money from my account and for that reason closing my account a lot of other banks out there who are willing to welcome my money and to put interest their service in Ghana here is really poor,1
2015,Is the best,5
2015,"Cant input amount to transfer,pls pay attention to dis!!!!!""""""""",2
2015,Ohh why did i update... I cant do anything with this version... Oh gtbank. Pls release a good version.. Thia one is useless,1
2015,Cool app,4
2015,Great way to do banking,4
2015,Kudos to you guy. This app has been so so helpful me.,5
2015,Great,5
2015,"The last update has brought GTB mobile app down to zero. I can't input any amount. Thus, transfer of funds was not possible.",1
2015,Last update has made it almost impossible for me to log in to my account.,2
2015,"Please ignore any negative review about this app, download and give it a try first just like I did. I'm really satisfied with the workability of the app on my Samsung Note.",5
2015,Nice one,5
2015,Warri,5
2015,Nice one,4
2015,"Recently did an update of the required crosswalk engine and since then, the app no longer launches. Have uninstalled all over but the same result. Please look into this.",2
2015,Since i update the app is not opening,1
2015,Its difficult inputing the amount to transfer. Kindly resolve the issue in subsequent updates,1
2015,Meets my every day banking needs.,4
2015,Mr Isa,4
2015,Its OK! Nice work GT bank,3
2015,Great app,5
2015,Its Xoo convenient and banking-made-easy,5
2015,On line,1
2015,Perfect,5
2015,I recommend this app for everyone. It makes my transactions more easier. Kudos to Gtb.,5
2015,I have been trying to install.,4
2015,Since 2 month after I updated the application. I find very difficult to c d space bar that would allow me 2 put internet ID & password. All what l can c when opening d app is blank page. Hope d authority concern will do anything possible to fixed d problems. tnx,1
2015,Seems quite easy and safe to use...,3
2015,Teacher,3
2015,This is a very nice application that u can acesss ur account when ever u a in need of it wow.,4
2015,Can you please bring back the older version? This is nothing to write home about. Am kinda disappointed!,1
2015,Best ever with my Infinix-X551,5
2015,Not being able to input the transfer amount has been one of the biggest complains about this app. I think the older version is better than the later because the programmer considered people with low class phones....,2
2015,Superb,5
2015,I forgot my password can I get it,1
2015,Good,1
2015,Why can't we perform operations on GT Target accounts in this app? This is not a true internet banking experience,2
2015,I haven't seen anything wrong with it.,4
2015,Very useful  n reliable,5
2015,This is the worst bank mobile app anyone can use. It's a shame that this ugly app comes from gtbank. This rubbish app can not ordinary gain you access to log into your account. You only have to wait till forever.,1
2015,I like it,5
2015,The search filters to look for transactions do not work,3
2015,Wouldn't u rather bank with GTB,5
2015,impossible to make transfers. cant impute the amount. a huge step backwards on the previous excellent version,2
2015,I love the service,1
2015,Since last update I am now being asked to use token for a simple savings to current account cash transfer within the same GT bank. I used to freely enjoy this service. Should I carry a token in my pocket to enjoy this app? Uninstall.,1
2015,"I'v never seen it this worse! This app needs to be worked upon, very seriously!!! I can't tap a button once and get an instant response. It's just damn too slow, and atimes, it hangs. It can easily lead one to commit errors on the platform e.g unintended double transfers or even more, as a result of tapping more than once due to hanging. I don't have confidence in it anymore. I'v resolved to always visit the bank in person to execute my transactions, so as to avoid mistakes. I hate going to the bank though.",1
2015,And the CBN has made a hash of it again. BVN debacle has rendered the app even more crappy!!!,1
2015,The app is working perfectly,4
2015,"After installation, it couldn't signup my gtbank account",2
2015,nice one,5
2015,Good nd very fast love it,5
2015,"It used to be my favourite app until my last update. It take time to login and when I eventually do,  inputting the amount is a problem.",1
2015,Very good,4
2015,Can't add transfer amount. Please reverse this thing.,1
2015,Nice app,5
2015,Very responsive and has more functionality for a mobile banking app. Nice,4
2015,Badddd,1
2015,BVN,3
2015,This is a great apps.,5
2015,It's fantastic,4
2015,good,5
2015,Good but subscribing for Dstv through this app isn't going through,4
2015,Yeah,5
2015,Its not functioning at all. Don't waste your time please.,1
2015,It is fine,5
2015,App is cool,5
2015,Cant input transfer amount after update so the apps is useless for now. Pls work on it!,3
2015,"After your update, I have not been able to input amount for any transaction especially transfers. I have seen similar comment from others here but wonder why nothing has been done about it. It used to be the best, but now, it could only be used to check account balance alone. Do Gtbank customers a favour by rectifying this problem. My advice to other people commenting is, make your comments based on your own experiences and don't try meddle into other people's comments because we can't have the same experie",1
2015,excellent,1
2015,It's OK but am having the problem of login. I just showing orange blank,3
2015,I don't know y it's not going. Maybe the network,5
2015,My Prince son,5
2015,Excellent,5
2015,Simply user friendly,5
2015,"This is really a very good app and it has been very helpful to me. I will describe it as a time saver app. The only concern is that it does not connect sometimes, especially over the weekends. I will also like to advise those that counter other peoples comments to retrace their steps.",4
2015,liked it,1
2015,Easy to use and very rewarding app,4
2015,The best,4
2015,"Since the last update, i can't login to the app easily and even if I can I can't input amount to transfer. This last update is just a ruin of the marvellous app it use to be",1
2015,It cool,5
2015,I love it,5
2015,logged in but could not type in d amount to be transfered,2
2015,Love this app. Working very fine,5
2015,My only problem with this app is that the beneficiary list for Mobile top up doesn't work.. The moment you select a beneficiary and you want to continue the transaction is say the number is incorrect.. Please look into it. Thanks,3
2015,perfect,5
2015,"For years now, the App malfunctions at any point where there's an upgrade. So annoying!",3
2015,Amazing app. There is always room for improvement tho,4
2015,"Has sign in issues sometimes, but besides that works good.",4
2015,Its convenient and faster.,4
2015,Please fix.,3
2015,I cannot sign up or register.,2
2015,Always the best,5
2015,User experience is better than before. Keep it up...,4
2015,Transaction history no longer shows for mWallet. Now I can only see my account balance and no means of seeing a statement to let me have an idea of what happened to my money.,3
2015,Excellent indeed,5
2015,This app is always having issues which is quiet exasperating..!!!! One day it's a bug. Next day it's your network. Really disappointing..,1
2015,MR. Ayoade Muyiwa,5
2015,Great app,4
2015,Nice easy to use screens. Low bandwidth and memory utilisation making it easy to work with even on gprs connections.  Only difference I noticed is no FX sales option on dom account ..so can't sell FX to bank for Naira.  Needs to be added.,4
2015,Great app...can only get better. More functionality to enhance the experience like it is in the web platform.,4
2015,Way better than the crap First bank put out there.,4
2015,Very useless application. I can't sign in,2
2015,"Whenever I think of sweat less, hassle free stress free..... Banking app. Etc GTB is for real.",5
2015,GTB app,4
2015,Very good app,5
2015,"Has a captivating outlook however, I suggest you improve on the security beacuse it didn't prompt me to change the password sent from the bank. Also consider making the use of token optional because  N 2,205 is not a small money especially when other banks offer free pin for similar apps and also look at the clumzy nature of having to carry the token whenever you go to.",3
2015,"I guess those complaining are either having bad network or phone malfunction, everything is working perfectly on my phone, all previous registered bank account still intact, working perfectly... Thanks GTB for fixing the login issue..",5
2015,This app is not useful to me yet because my country is not yet on the platform .,1
2015,Can't input any amount to transfer since last update. I always have to copy the value on my clipboard and paste. The last update makes the app difficult to handle,3
2015,Does not sign in after update.,1
2015,Lovely,4
2015,The all banking purpose app.,5
2015,My best bank,5
2015,Best internet electronic payment,4
2015,"Since the last update, the names of the 3rd Party banks you want to transfer funds to ARE NO LONGER DISPLAYED (On NIP & NEFT). All you see is beneficiary Name and Account numbers. This is very annoying, as there are cases where you have more than one bank for the same name. YOU THEN HAVE TO GO BACK TO YOUR RECORDS to check which Bank has what number before proceeding. Please fix this.",2
2015,Awesome,5
2015,App does what it was meant to do well. It is user friendly.,5
2015,Working,5
2015,Easy to use and Convenient. Couldn't ask for more.,5
2015,Love it miss login,5
2015,"The space to input amount when you want to make a transfer is not allowing the figures, and ive complained about this several times your customer service agents kept saying its working as if i dont know what im saying been using this app for over 2 years now and as you can see im not the only one with this issue.. please fix this ASAP... Thanks",3
2015,Works fine,4
2015,Lovely,5
2015,Real improvements... Revaluating... 4.5/5,5
2015,i love this version soooo much,5
2015,Lovely app to use daily,5
2015,Its amazing,5
2015,Am yet to use it,5
2015,Excellent,5
2015,Wonderful,5
2015,U can now make transactions easily with the mobile app. Awesome.,5
2015,How can ds update not have how to subscribe for dstv explora which was on d previous one. Can't pay for my explora subscription anymore. Pls help.,3
2015,I love it,5
2015,I can't log in on my mobile money again and its very useful to me. pls fix this fast,1
2015,It very good,5
2015,I've been able to do most of my transactions in the convenience of my room.  Kudos!,4
2015,"It's just given me headache, first bank wasn't like this. U guys need to inprove on these application.",1
2015,Can I open an account with this app,2
2015,best bank in naija,4
2015,"This app isn't exctally how I expected it to be, it just a piece of trash",5
2015,"So far, its good enough and can be better but also not an app that can guarantee sequential consecutive updates. I'm forced to backup each version as newer updates seem not to favor everyone all the time but only some individuals. Pls Always ensure to test it  on many phones before releasing it into the market.",4
2015,Good,5
2015,"I try download to no avail, so its difficult to rate whence I've not use it.",1
2015,Since the update it refuses to connect...just keeps loading and does nothing afterwards,3
2015,I cant input amount to transfer since my last update. Please rectify ASAP as I need to make some online transactions NOW...,1
2015,"The app is good. But u guys have to check that of skyebank skye mobile, my God!! Theirs are awesomely great, fast and user friendly.  Lol i which gtb will copy skyebank",5
2015,Good app,5
2015,Love it,5
2015,Nice  one,2
2015,I love GTBank but this app doesn't make sense....trying to log in to mobile money is not feasible and that to me defeats the use of this app....pls rectify,1
2015,Good app,3
2015,Can't sign in again since the latest update. Too bad for this app. Please fix it fast. Thank you.,1
2015,Good,4
2015,Useful but since last update logging in difficult. All I get is the loading sign and nothing most times.,3
2015,It is working  perfectly  until  now that I can no longer log -in . What's  wrong with the  application ? Fix and I will  rate it 5 star!,2
2015,"Is like a magic,it works perfectly, but your customer service is worst, hope you guys do something about this.",5
2015,"It does all I need, most times I need it",4
2015,"As a Nigerian living abroad I have been using this app for sometime now with no problem. It does a range of things such as Card PIN retrieval, reset secret answer, change of password, check account balance, make complaints and so on. Although the desktop version has more services. GTBank keep up the good work.",4
2015,Nice app,4
2015,Hmmm so so so so good,5
2015,I find it impossible to input my amount!!!  Too bad for the supposed update!! Pls fix ASAP!,1
2015,Since i updated the app i have been unable to type in amount.the cursor is hanged to the last zero digit .,4
2015,"The app is good, but I hate that I have to call the customer care or visit the bank anytime the app locks me out saying the account is locked to another device. One should be able to unlock directly from the app while you verify the authenticity by sending the owner message.",2
2015,Convenient..,4
2015,SPEEDY AND RELIABLE,5
2015,"Nice work guyz the update is cool, the bug I noticed in previous version is resolved, keep it up..",5
2015,"I updated the app on google play store and have not been able to login into my account. But anytime I try using it I will get a mail that I have successfully logged in whereas I didn't get to login. I later delete the updated version and about 3times try to download a new one but whenever it reaches 97%, it stops downloading.",1
2015,I like ur services but ur premises is always crowdy and parking becomes very difficult,4
2015,Always the best...,5
2015,"As a creative artist, I have always known GTBank to be a creative bank both in banking and in all their designs and this makes me love them more. They keep giving new things and I just can't get enough of then. When I hear GTBANK I hear Creativity.",5
2015,"Great app. Don't expect less from a great bank with the technology edge. However, I suggest for mobile top up, token should not be required,but a limit placed. Token can then be required if such limit is to be exceeded.",4
2015,Good,5
2015,It's easier and safer.,5
2015,Great app. There is still room for improvement.,5
2015,I love the app. GTBank has done another great thing,5
2015,The application is reliable and efficient. Room for improvement- one should be able to transfer from one's account to any of one's domiciliary accounts and vice versa. GTBank and Nigeria banks regulatory agency (CBN) please consider this.,5
2015,I tried this app today and was pleasantly surprised at the smoothness and the ease of use of the app. Impressed.,5
2015,I updated and can't use it anymore....please do proper testing of app before loading for update,2
2015,Makes my life so easy,4
2015,Obele,4
2015,Lovely,5
2015,It's innovative and convenient.,5
2015,I just like the application it makes transaction easy for me,4
2015,VERY EFFICIENT INDEED BUT MORE CAN STILL BE DONE,3
2015,Simply convenient,5
2015,Service delivery is onpoint,5
2015,Best app,5
2015,Best mobile banking app in naija I love you guys,5
2015,Pls this new update comes with an inability to insert amount to be transferred.Pls look into it....apart from that....WELDONE!!!,3
2015,This App is a good one but i find it difficult to insert amount to be transferred. Please help look into this or advice on what to do. Thanks,4
2015,I find it difficult to open my mobile money application with my phone number and password after updating it few days ago. Pls resolve it as soon as possible,1
2015,Life made easy,5
2015,Very good,5
2015,Never disappointed... Love the interface...,5
2015,"Very useful app.. Thanks GTBank, you rock!",5
2015,I recharged my phone with airtel  but no credit given to my phone.,3
2015,"This app is very good,it makes my banking experience easier and interesting.",5
2015,"I have tried to log in on several occasion but I keep getting same response that ""any error is encountered when logging in”",1
2015,Since this new update I can't login anymore. . It takes forever to login. In fact I can't login both on the mwallet and online banking pages,1
2015,"I like the UI, everything is better looking and easier. Could u find a way to include daily fx rates? Anything to make it even better is good. Presently it's already an excellent app.",5
2015,Much Better,3
2015,It is simple to use and functional too. It is reliable.,5
2015,"I must commend u guys' efforts at improving on ds App to mak it more user friendly. I had 2 com edit my previous rating which ws made on an older version. Ds new version is a great one. However, d ""User ID"" & user's ""Phone Number"" is alwz displayd whn d user wants to login. Ds exposes ds vital information to a 3rd party in d course of attempting a transaction. I suggest dt a ""Hide User ID"" button shld be included in d next update to further reinforce d Apps security. All d same, ds is a great improvement.",4
2015,Practical app for the everyday user.,4
2015,Luv d app...dies everything a banking app supposed to do... And great look,5
2015,"The only time I complain about Gtbank is when staff behaves as if they are doing customers some favors. This issue has been there even when I was a staff of Gtbank however, Gtbank still beat all banks to tech initiative in the banking industry, other banks mostly copied Gtbank's feat. The foundation is rock solid.",4
2015,Simple to use.,5
2015,"The last update cleared some of the bugs, full functionality seems to have been restored!",4
2015,Kudos,5
2015,Awesome! This app summarizes the full features of a banking app.Great job GT Bank!,5
2015,Was working well before the update. Now I can't open the airtime menu. Please fix it ooooo.,3
2015,Works For Me📌,4
2015,"GTBank is plain awesome in so many ways. To have added this app is as expected and the constant improvement and update is just ""the GTB way"". So yes I'd rather bank with you and continue to influence friends and clients over.",4
2015,"It's an excellent app, and I'm absolutely satisfied with the app. Kudos to GTB",5
2015,The best app so far when compared to other Nigerian banks app. Kudos to GTBank!,5
2015,"I don't know why there are so many bad reviews about this app. I am quite satisfied with it. It works well except when there are issues with network, which is not the fault of this application.",4
2015,The apps is OK...  But I hate it  because of the soft token... GTB should adopt an sms token to enable one do transaction anywhere... Other banks does it,3
2015,Gtbank app,5
2015,This makes banking convenient,4
2015,Ucmini,5
2015,it  very good app,5
2015,Good,5
2015,"The first time I downloaded the app,  it failed to work.  Now I'm downloading it again, I hope it does",1
2015,Good,5
2015,Excellent,5
2015,,5
2015,"I wish you guys can come up with software token like diamond bank, pls try and give us something like that, anyway, you're doing great job........",3
2015,this app is awesome,5
2015,It manageable,3
2015,I love it,5
2015,Y can't i download it,3
2015,Love it,5
2015,Used to work fine till last week. Cant login despite several tries. But if i go through opera is get access to online banking. Pls fix this problem. The app made things easy lets not revert to d old way.,4
2015,Good,5
2015,,5
2015,Fear,3
2015,Bojansmart.tk,1
2015,App is overall good but connection time needs to be optimized.  Takes a while to connect on my android 5.1 Samsung Galaxy 7.,4
2015,Now error free...,4
2015,i appreciate your effort,4
2015,Oronsaye stellamaris uhunwa,5
2015,"Try to upgrade dis app on time pls! cos it's becoming frustrating,i couldnt login for d past two weeks.n gtb is not even showing up to respond to ppl's complaints concerning dis to let us kn dat u'v bn working on its improvement.why???",2
2015,"This app was degraded not updated... How would I even see any possible changes when I couldn't log in? Before I could log in and perform transactions with previous versions, but now? No access. GTBank App developers, pls always try out your apps/updates before making them public. My rating is pending as 'bad' until you find a solution to the problems",1
2015,The app has gone from bad to worse. Refuse to open and can not do any transaction online. Full of craps,1
2015,It was working until after the last update it became so BAD that you can not even sign in. Two more days like this I will remove it from my phone,1
2015,Not working on wifi,3
2015,Can't login no more,1
2015,Normal,5
2015,"Every time I try logging in, it just loads and loads and loads and then stops; without saying what's denying me access. It's not wrong details, neither poor network. Do something!!",1
2015,I can't sign in,3
2015,"u have to try it several times, before it opens..and it does not work properly, you have to very careful while making transactions, it can tell you network failed when it has actually been successful.ita not just certain",2
2015,Fantastic,4
2015,This is perfect. Love the app,5
2015,Better than before n moves faster.having issues logging in for a while now n my hubby can log on I can log on from my hubbys fone dont know wat d issue is.,4
2015,"When trying to hotlist a stolen/lost card, even with all the right information entered, there's an internal error from the system. This is a very essential function of the app, going to ""internal error"". Little needs to be said about a missing or a stolen card, which needs blocking at once when nicked, especially when the Gtconnect hotline will keep one endlessly on jingle hold, on trying to reach a customer care representative! Please do something about this.",3
2015,Very good!,3
2015,IT IS OK,3
2015,It's either GTBank or GTBank,5
2015,Good app love it,5
2015,It keeps hanging after signing in. The problem has beenon-going for a while; it used to be great.,3
2015,It takes forever to load. And several multiple attempts to log in.I guess the update really messed things up,1
2015,Can't login since the last update. Have tried installing over and over again. I believe something can be done,1
2015,So,5
2015,User friendly,4
2015,Swift,4
2015,Urgent to fix this app. It was working perfect okay .but recently I've tried many times to login through this app it won't login me in . I'm using grand 2 Samsung.  I will give 5 stars when this issue is solve.,1
2015,What exactly is this??!!,1
2015,Nice one,3
2015,"This App has got to be the greatest scam ever! I can't count the number of times my hard earned money has been deducted without reimbursement, countless N2,000 on different occasions, even when i try to recharge, the moment you click on Confirm they don't care whether the transaction is successful or not.  They only care about how they're going to deduct your money. I'm so frustrated today, the most painful thing is Gtconnect can't even solve your problem if you call them and it's a waste of time. Failed!!",1
2015,Its so difficult to use this days please do something urgent with the app,1
2015,Great app but few days now am unable to sign in,5
2015,"Simple, straightforward & easy to access.  Your customer care is unparalleled.  More grease to your elbow",5
2015,"The app was much better than this, now I can hardly log in. Not to talk of alternating beneficiaries details & crediting wrong accounts. GT bank you're better than this.",2
2015,"It's all in my phone..GTBank needs a 6.5☆ for this. I send airtime to my girlfriend from cyprus, and even transferred money just yesterday and it worked,  no one should talk crappie...If it's not working on ur device..get a better one...no strings.",5
2015,This use to be great until u decide to piss on it in the name of upgrade... Pls take it offline nd fix the damn thing... Frustrating cos I use to depend on it for weekend transaction,1
2015,Its  a great application it makes mobile banking  easy,5
2015,This not an app but a logo. Unlike GTB products. Can't login!,1
2015,Pls fix the problem with the app. I couldn't log in since 3days ago.It just load and stop,2
2015,The app has been great until recently when I can login even after correctly entering my ID and password.,3
2015,Application doesn't go further than the log in page,1
2015,Isah Abba Adam,3
2015,"Please I can't log on again as I used to before now. Please can you fix it, thanks.",3
2015,It is not logging in each time in try to login it all started since the last update,1
2015,Lawal Adeoye K. Waheed,5
2015,"You created an app to facilitate transactions, but in fact, you compounded to the misery of the users. One can't even log in to start with. The app doesn't even deserve the 1 star I am forced to give.",1
2015,Its not working for days,2
2015,"The particular app used to be my best friend, not until this update showed up and killed it! To start with; I can't still login after trying like 15 times, which is like the major glitch here. Update is urgently needed!!!I",2
2015,Great,4
2015,"Great application, I can now add beneficiary and I see my pre registered transfers beneficiary",5
2015,It is terrible. Now I can't lig in at all.,1
2015,Makes life easier and faster...its also safe,5
2015,Serves my purpose,5
2015,"I just love the app, so accessible",5
2015,Its a nice app but  it takes the whole year before it opens.. very annoying .. please work on that..,2
2015,Nice one,5
2015,Cool,4
2015,The app is OK but am having some challenges in transferring fund please!!!!!!!!,4
2015,"Utter waste of time and space. If you really want to annoy your friends, recommend this app.",1
2015,Lived it,5
2015,I can't even login after the upgrade. Pls fix for android 5.0 running on galaxy N900,1
2015,Good,4
2015,Making things easier. Thanks,4
2015,This new mobile app is too slow I prefer the former mobile app. It is much faster that this updated app.  Can I get back the old app?,1
2015,I am not in the position to describe this app because i love everything about GTBank so i know i will love this app too. well done,4
2015,Marvellous,5
2015,Just the thing to take banking to another level,5
2015,Master,5
2015,Easy transaction,5
2015,The application development team needs to do better.,1
2015,Am unable to log in through my HTC my touch 4G,3
2015,Definitely makes banking easier but isn't always reliable. Could be better.,3
2015,Nice one am enjoying it,4
2015,Isheri,5
2015,This app is wonderful but i can't download from it again. It's working on my android again.,5
2015,Up GTB,5
2015,It can only get better.,3
2015,"Cool, efficient and responsive tech. Stress free banking on the go. Great on my HTC phone. I love it. Thumbs up.",5
2015,"It is not working, can't login on like the first one, upgrade needed to fix this mess. Please how do I downgrade to the previous version?",1
2015,This app used to b perfect . I even introduced it to a lot of people including my boss. But now I don't understand. It replicates itself on my fone. I install once n have over 100  copies in a day,3
2015,Ogungbemi  kayode,5
2015,Unresponsive many times. Makes one choose recipients wrongly. The former app was more intuitive.,1
2015,The best both locally and internationally.,4
2015,loving gtb is loving GOD because gtb is the bank of the God's.,5
2015,I lyk it.,5
2015,"Just starting, we now Live in the future",5
2015,I  love do bank,5
2015,Wonderful,4
2015,"I think the app still need an update,  it doesn't work on my Motorola droid maxx...android 4.4.4 . It freezes with the dark-orange background color whenever I try to run the app. I need a fix pls",2
2015,Loved it,5
2015,"Paying your bills on the go just got easier. I could just remember a day i was on transit and needed Airtime desperately, i walked into my Bank, did my purchase and came out while sitting in the car all on ma phone. Technology is just cool i mean its just convenient.",5
2015,"The application used to work well and was user-friendly but I dont know what they did to it in recent times, it still work but no longer user-friendly as before. The new application interface is not as good as the previous one. I think some of the resources available on the old application has been removed from the new application. For me I simply login to the full account on my mobile phone using chrome. That way I can still have access to the whole resources using my smartphone.",3
2015,Great app,5
2015,Excellent!,5
2015,Good,5
2015,Timothy,5
2015,This awesome,5
2015,The worse app ever it takes 1hour b4 it open I hate it,1
2015,It's unequal,5
2015,Awesome,5
2015,Doesn't even show anything when I open it. Just blank.,1
2015,Perfect,5
2015,Home service,4
2015,Excellet,3
2015,"Very Good to use.. It does, all I want it to do.",5
2015,Thank you......more can be done,4
2015,"This app is a total fiasco, got from bad to worse",2
2015,It requires improvement.  I cleared data and login now it is fine.  Thanks,4
2015,GTBank you are the best.,5
2015,Awesome,5
2015,Excellent application,5
2015,Lovely app,4
2015,I love the app good work Gtbank muah,5
2015,Nice one... Keep it up,5
2015,I suppose to give 5 stars but this apps is not working on my Samsung Galaxy core prime only orange colour display,1
2015,Good Ap,5
2015,It's helpful to me.,4
2015,Perfect,5
2015,Am so happy it worked on my Lumia 640XL. It's very efficient and user friendly. Good as Diamond Mobile app. Keep it up.,4
2015,Lovely. Easy to use,5
2015,Techno l3,5
2015,"App drags unnecessarily, won't allow log in after several attempts. You guys should stop ignoring reviews and fix it once and for all.",1
2015,Good to use n very fast.,3
2015,Boutique,5
2015,Thumbs up... Nice app. Keep it up,4
2015,Goody Goody,5
2015,This update has turned this app into a uniquely frustrating affair. I hope your silence on the reviews here means you're hard at work to remedy the issues. The previous version was working perfectly fine.,3
2015,"Yours is crappiest app I've seen. The most annoying. Can't do the job of saving time, energy and meeting up with emergencies- these are supposed to be its purpose. I'd probably give no star at all considering the fact that you have refused to listen to your clients' requests to fix it!",1
2015,App just stopped working right.,1
2015,It is not working,4
2015,"It worked the first day i installed it, subsequently, it stopped up till this moment i can't log in anymore. Try and fix it.",2
2015,This is excellence in banking technology and I love it.,5
2015,Ok,4
2015,Waiting to see it work more efficiently,4
2015,Fair enough,2
2015,I love this app. Keep the good work.,4
2015,"It has too many issues and the mobile money fails most times. No auto-refund, one has to call severally before your money would be reverted else, its gone!",2
2015,The best Bank in Nigeria,5
2015,It keeps given an error message when I want transfer for my savings to current...pls help fix this problem,1
2015,Excellent,5
2015,Good,4
2015,It's convenient,5
2015,"Great app. Would save a whole lot of stress. I've list my login password, can I possibly retrieve it?",4
2015,It's so easy and secure,3
2015,You can do better,2
2015,Great!,4
2015,This app is great,5
2015,Very slow. Hangs most of the time,2
2015,It was downloaded on my phantom phone but opened blank page. What can I do with blank page plssss.,1
2015,I was good but now crazy,1
2015,Nice app,4
2015,This app did not work on my galaxy note GTN7000. I tried many times I could not make a  transfer.,1
2015,Good,1
2015,It usually hangs and doesn't work well ob my galaxy mega,2
2015,Good,3
2015,Not working perfectly,3
2015,Really good,5
2015,It cant display my mobile account balance anymore.,1
2015,"Not working effectively. Please don't download, better use your browser",1
2015,It was working perfectly until i updated the app. It shows a red screen display after i opened it,1
2015,Proudly nigerian,5
2015,good app,3
2015,Cool,5
2015,"Vanso should have opted for AngularJS, it will greatly improve the speed of the app (UX). Smashing UI by the way.",4
2015,The updated version is less better. At times it hangs unnecessarily. Not quick to response unlike the former.,2
2015,Great,5
2015,Love it,5
2015,Ok,4
2015,Solid,5
2015,It is ok keep improving,3
2015,Good,4
2015,"The app is OK, but try to improved on the system, so that it will be very easier for everybody to use.",3
2015,Please review your app which used to be quite a breeze to use. Now it's always throwing up all these cryptic error messages. It's almost like the app doesn't work behind the scenes. Have to keep resorting to the website.,2
2015,Good,3
2015,This is a useless and time wasting software and should be checked and tested properly before finding itself in Google play store. Hate it!,1
2015,It's such a pain to get this app to open! it hangs and almost never works. Please fix.,2
2015,Very  good,3
2015,Gtb remains d best bank for people in spheres of life,5
2015,Nice for banking,5
2015,Awesome,5
2015,This app gives option to select your country but is only Nigeria and Kenya. Am in Ghana and how do I log in?,3
2015,Thumbs up but please make ur apps run faster on multiple platforms...,4
2015,"I gave it a star just so I could write this, fix this app",1
2015,Good app but still alot to be done!,3
2015,"Good app, though but can weird logging in",5
2015,Love it,5
2015,Stress free,5
2015,Good,5
2015,Fantastic,5
2015,Great,4
2015,Its such a wonderful app.,4
2015,its not working for me.,1
2015,Sorry guys it's not user friendly... not a good app at all especially at this advance time in Naija. Improve and upgrade or just fold the app.,1
2015,Loved it,5
2015,Easy and safe banking.,4
2015,So nice,5
2015,I have not used it.  I am just installing,5
2015,Fantastic,5
2015,Excellent & customer oriented,4
2015,Best at what it does,5
2015,Poor,1
2015,"Pls, GTB, improve more on dis app. Hw can I not transfer money for Christ's sake. I keep getting an irrational response, 'ERROR COMMUNICATING WITH HOST'. W@ d hell does dis mean?",3
2015,"This update is a crazy one... Hangs, crashes, unable to buy airtime, password sucks... Fix this asap",1
2015,Lovely and apt app.,5
2015,Excellent,5
2015,It works well. Looked difficult when I didnt understand the swipe technique to view other accounts,5
2015,Among the leading bank in Nigeria,1
2015,Very helpful and acceptable to me,4
2015,N1000,5
2015,Maryam.,5
2015,It's gud,4
2015,Me and my bank,5
2015,Most helpful.,5
2015,It gud,1
2015,Efficient and reliable,5
2015,Very Good,5
2015,Its ok,3
2015,This App is great and I recommend it to you!,5
2015,To make this update works firstly uninstall the old one and then install new update.,5
2015,"It was working well, but now you've spoilt it.",2
2015,"Unable to top up mobile phone acct. Always sayn ""A debit error occurred, transaction failed!. Please try again later""",2
2015,"This new update/ upgrade is the worse. Please revert to the former or improve on it immediately. It's very slow, it's hangs and it's jumps. Very frustrating and waste time a lot.",5
2015,"Very good application,  I like it easy to operate. Thanks",5
2015,Very good,5
2015,On point,4
2015,Making transactions easy.,5
2015,fantastic,5
2015,Ok,1
2015,I tried logging in but got no errors but it keeps going back to login...at least some message would be nice... i dont want to go on about all thats wrong with this app,1
2015,"Really slow on loading welcome screen. Hooks on orange screen, Bad with data usage",1
2015,"Have sorted out with customer care:to unblock z d app from my former phone, so I can use it with dis one, but till dis moment can't register,  only keep booting or should I say cabing! GS4.",3
2015,Love  it,5
2015,Great and Wonderful !,5
2015,Good as Nigeria go cashless !!!,2
2015,Money affairs,5
2015,Why is it that my transaction ranges and history doesn't show. Please improve,5
2015,"Good,",2
2015,I love it too much gt you are the best,5
2015,Please do something about the app. It isn't working properly,3
2015,The app was perfect till you ruined it and refused to fix it. Please do something urgently and you'll get your 5 stars again.,1
2015,Good but...,4
2015,Please add more features and function like d one on browser,2
2015,Four star,4
2015,"Can't believe gtb app is messing up. One second, I get a mail that I'm logged in whereas, the app just keep booting. Please fix!",3
2015,good job always n still enjoying it...,5
2015,Not bad,4
2015,"PLEASEEEEEEE. GTBANK developers this update is so messed up. Pages drag unnecessarily and scattered (e.g. when you want to check your transactions), buttons don't often respond and most  times, it gives you error messages whilst it has performed the transaction. The previous version was much better",2
2015,"What happens to other countries like Ghana, there's Gt bank here too. Poor app. Most disappointed",1
2015,best bank app ever liveth,5
2015,I'm Loving it,5
2015,This is best bank to use.,5
2015,I still find it difficult to send money to other banks apart from GT,4
2015,My bank,5
2015,This app is so misbehaving right now. Needs a lot of bug fixes.,1
2015,Bauchi,5
2015,"Each time I try to connect through this app,  what I get is 'Error occurred while trying to log in try again later'.  Please tell me what to do.",1
2015,Application isn't connecting on my note 2 maybe an update will settle all these issues.,2
2015,Yes,5
2015,It's cool,4
2015,Good initiative,5
2015,Me likey!,4
2015,I love it because GT bank make life easy for our people in all,3
2015,It's a nice app,5
2015,Looking forward to your services,5
2015,"Great, user friendly",1
2015,Jos,5
2015,Classic,3
2015,It's OK,3
2015,Nice one,5
2015,Perfect,5
2015,I really love dis app . I av connect it with my account number so from there I transact with easy...,5
2015,I love it,5
2015,IT'S COOL,5
2015,Great,5
2015,I loved it,5
2015,BIGGERBOYZTHINZ,5
2015,"It saves me a lot of time, it does all it's built to do. + safe & convenient.",5
2015,Very fresh invigorating educative news portal on the go,5
2015,GTBank is my best bank with best quality service,5
2015,Great app,5
2015,It nice banking with GTB,5
2015,"Having issues with my HTC DESIRE HD .This app doesn't work with me at all, initially not so .",1
2015,,5
2015,Super cool!,5
2015,Good,5
2015,Unable to download,1
2015,GTB needs to do more than rest on their Laurels. Their internet banking not as good as it used to be.,4
2015,It's a superb application,5
2015,It is a nice app.,4
2015,Easy and user friendly...,4
2015,Cool app,5
2015,Am about to start using it,1
2015,Ok,4
2015,Very,4
2015,Good,5
2015,"Three days now not working well, why?",1
2015,It nice,4
2015,I love it,5
2015,Wholesome,4
2015,Rating,3
2015,This is the first of its kind. Kudos to Gtbank,4
2015,It make me feel great and excited in dealing with people,5
2015,The Palm Bank,5
2015,"I haven't been able to log in of late.. And I don't get any error msg, just can't log in... Would give a 5 star if u can add an option of Confirming account number before sending money.  Thanks",3
2015,I just cant mke payments i want to mke payments to bet9ja but i cant frm bot internet and d app,1
2015,ELECTRICAL ENGR KABARA ALIYU.,5
2015,"I'm going to uninstall this app immediately. It's of absolutely no use. GTB, please test extensively before releasing next time.",1
2015,Excellent,5
2015,Great app,5
2015,"after filling in my activation details, I simply couldn't log in!  please ensure your app is atleast ""usable"" before you publish it. it's sad that this is coming from Nigerias no. 1 bank. Pls take it down or fix it to prevent further damage to your credibility.",1
2015,Just felt d mmpin can be enable,3
2015,good,3
2015,There is need for you to perfect the site. It's been so difficult getting access to the platform to receive western union. Why?,2
2015,"Reliable, friendly i loved bankinkg",5
2015,It's good,5
2015,Nice,4
2015,This app is fraud. I sent money to GTB ACC but no remittance and my balance deducted. Fails purchase airtime even when balance is debited quite a couple of times.. UNINSTALLING,1
2015,Nice Excellent.,5
2015,"Still,this app fail to transfer funds from my existing current account to savings account all from within the same gt bank branch. After correctly following all the procedures, it says (Alert internal processing error). Please, correct this hitch.",1
2015,Oba,5
2015,Alh,5
2015,Great,3
2015,Work?,4
2015,This new app takes endless time to login. Wish I could downgrade it to the earlier version. It's often not responsive to touch on my note 3 too.,1
2015,A very good bank,5
2015,banking; fund transfer made easier,3
2015,Good and effective,5
2015,Magical,5
2015,Keeps crashing.,1
2015,Great,5
2015,It doesn't work as expected,2
2015,This is the best app ever seen. I love it,5
2015,"The UI is wonderful, that's when it actually manages a login after about 5 attemps. After that, it's another 20 minutes to execute each subsequent command which is highly disappointing. I've not successfully used this app since these recent updates. The much older version was much more useable, though had similar login problems. Fix these issues and you make me and I believe many other customers believers in GTBank android app.",2
2015,It very okay,5
2015,Its UI is so straight forward for enlightened people. Wink #dbank,5
2015,Loads too slowly dat I get tired of waiting . please fix it infinix hot,3
2015,"Common GTBank. What's happening to you. Got my token locked cos of this app, the latest update is just scrappy. And your mobile site is just torture getting around. The page just keeps jumping all over the place. PLEASE FIX",1
2015,"This app doesn't work well again. I can't check account transactions history,I can't transfer either to a gtbank or other bank on Android. This started since the recent upgrade.",1
2015,"Unable to log in through gtb mobile app ,error in connection or server lost",5
2015,It's not working on my Huawei Android,1
2015,I can only give this app one star 4wsting my tym on nonfunctional developer,1
2015,It's simply awesome,5
2015,"I am having issues either with the gtbank android  application or with my token. I am trying to make a transfer, but it keeps telling me invalid code I should generate another, I do and after it says it fails to connect with host. Please what do I do?  Thanks",5
2015,Not bak,4
2015,Treasure,5
2015,Good,4
2015,Nice one,3
2015,"Might have been a very good app but the ""range"" and ""search"" isn't working. If only you could work on it",3
2015,Cool,5
2015,What a app ease to banking services,5
2015,"After recent update, I can't login. It keeps saying error connecting to host.",2
2015,Works great. Saves my time and resources. Dont have to queue at d bank or wait for working hours to make transactions. But I wish I didnt have to carry a token about.,5
2015,i like it,5
2015,Nice,4
2015,Nice one,5
2015,Currently the old version is much better.,1
2015,Nice,1
2015,Lovely,1
2015,Stops abruptly most of the time. The earlier version is far better that this,2
2015,Unless you want your money transferred to random ppl do not use this app.  I selected one reccipient money was sent to another that wasnt selected.  gtb refused to issue a refund saying i need police report and court order!  Smh.  Dont use this terrible app.,1
2015,Liked it,1
2015,Good services,4
2015,it's ok and I so much prefer d platform bros it saves my time and resources.,5
2015,Great,5
2015,so i dont need to run after ppls to (atm)...,5
2015,Oldet version worked perfectly well on my Samsung Note. New version initially worked well but now freezes on being invoked. I will uninstall after this review.,2
2015,App runs well on my tecno p9 tab . purchased airtime smoothly. but cant make transfer cos i cant enter amount.,2
2015,The new update is not allowing me to sign in for some days now,4
2015,Its great,3
2015,Gtb app is great,5
2015,Good,3
2015,Try it,5
2015,smooth and convenient,4
2015,"i never used,idear good or bad.",5
2015,"For some strange reason, the app gives errors trying to connect to host. This means that some times, I have to use the online banking site. Which makes me wonder the purpose for the app!",2
2015,Ago palace way Okota Lagos,5
2015,I luv it,5
2015,Ok,4
2015,Thanks for listening. I earlier complained about not being able to add beneficiaries. This was corrected in the recent upgrade. Thanks GTB.,5
2015,One of out best Banks,5
2015,Exelent no stress,5
2015,It ok,3
2015,Fast,5
2015,Its good,3
2015,Better now!,5
2015,GT bank,5
2015,Good app,4
2015,"I use to love this app, but ever since the last update I can't even log into my account. Please try to work on this.",2
2015,"Can't search history, no guide for date format and search doesn't work.",3
2015,well i just want to try and see if it works as expected.,3
2015,Love it,5
2015,liked it,4
2015,"It's not loading on Samsung s4 for almost a year, yet no bug fix or upgrade. It's annoying and embarrassing.",2
2015,Even better than the best,5
2015,It's gud nd save,3
2015,I want to be transfer money on my phone. What procese should l pass through,2
2015,Nice,4
2015,FINE,4
2015,Please fix,1
2015,Cool update. Expecting more.,5
2015,It'ok,3
2015,Dr. Muhammad Garba,4
2015,Makes my life easier and also works well on my iPhone 5s and Sony Xperia Z,5
2015,Banking made easy...,4
2015,I love it,5
2015,I love,5
2015,Smart app,4
2015,Nice app,5
2015,Good   outstanding,5
2015,Make life easier. With cashless society. Up lamido Sanusi,5
2015,Good,3
2015,Good,5
2015,Sometimes unresponsive,3
2015,Nice app,5
2015,I can check all transactions on my phone,4
2015,So far so good but i wasn't able to place a standing order using the interface,4
2015,fantastic app,5
2015,"Yes,quite interesting",5
2015,"Been a long time coming, but I guess GTBANK doesn't carry last even when they get to the party late.   Thumbs Up",4
2015,Am OK with it,5
2015,Guarantee easy means of transactions,5
2015,Happy,4
2015,Wonderful,5
2015,making life better,4
2015,Make s online banking so easy,5
2015,Love d update its really gud,5
2015,The application does not work well on my  phone after sometime that I download it. Then it began to malfunction. Especially when I recharge my phone through the wallet it will deduct my money and I will not receive any card on my phone and to crown it all the money will not be return to my phone that is the most annoying part. Pls do something to it. Till date my money has not been return to me. And this is not the first time I will b having such problem with this app.,2
2015,Nice,4
2015,Works perfectly,4
2015,Makes my life so much easier,5
2015,This update fails to launch and shows Orange screen when clicked on my HTC android phone.,1
2015,"After updating this app, i cant login again. I use a Galaxy beam. It used to be fine carrying out transactions before the app update!",3
2015,"The app does not work well on my Samsung Galaxy Note 4, it hangs while navigating and also while opening new sections in the menu.  This might be caused by the screen size of the phone but then it just sucks when the app does not work too well.",2
2015,I haven't used it,2
2015,"Something is wrong with the new update...it has a permanent orange cover on the bottom half of the screen that doesn't allow you to put in details that you would usually fill at the bottom like ""secret answer"". Kindly fix this.",1
2015,Excellent!,5
2015,I still can't transfer money from my savings account to my target account. I wonder what the update was for. The app is still not working. Bring back the old one this experiment is not working.,2
2015,"The app worked well initially, then after a while, I just couldn't login anymore no matter what I did. Something should be done about this as I observed other people similar complaints.",1
2015,I can do almost  everything with this app.  It's way better than before.  Thanks GTB.,5
2015,The app is very useful,5
2015,It's ok,4
2015,Banking made easy,5
2015,"First I must disclose my displeasure when even I use your app to carry out a transaction,  even when it was successful,  I will still get a pop up message saying IT WAS NOT SUCCESSFUL.  I have one time did a fund wallet transaction only for me to be debited &  money wasn't seen.  With other teething problem GTB you need to wake up",2
2015,Great app... Saves me time to login through the Internet banking platform and is pretty much as resourceful,4
2015,User interface is good. App works well especially when network is fast. Keep up the good work GTBank!,4
2015,UI is smooth and responsive. Other banks need to copy this!,5
2015,Nice one to Gt bank more effort,5
2015,"Please add in-app device unlock functionality ,then you'll get higher rating.",2
2015,Correct this app and let it open as before.,1
2015,So awesome,5
2015,"I really like the app, makes biz transactions easy on the go, especially, customs duty payments, never had so easy",4
2015,The performance of this app is per excellence.,4
2015,"Ya ya ya you are bankers in deed, outside the  country its excellent;  within the country it is just too perfect.  Keep it up.",5
2015,I love this bank,4
2015,The best,5
2015,comrade,5
2015,Is good,4
2015,Wonderful app. Simply the best,3
2015,It was working fine before the new update... Now it all got worst after the update.. What a regret.. Please we want the previous version please and stop the new update things... Its very annoying...,1
2015,Can't log in at all after the latest update .....whether on WiFi or mobile data,1
2015,Update killed the app. Can't login anymore.,1
2015,Awesome,2
2015,So easy and fantastic,5
2015,Good,5
2015,This app is wonderful,3
2015,Cool app for a cool bank GTT,5
2015,Good,5
2015,I no understand as e dey go now o cos d app no even wan open sef. I tire o,2
2015,Beautiful!!!!,5
2015,Its highly efficient and user friendly.,3
2015,Trying,3
2015,I can't download the apps on my Samsung galaxy phone. Too bad. ..,1
2015,cool,5
2015,Good,4
2015,Mobile money not displaying my call account.  I want to transfer from and to it and I can't. This reduces the usefulness of this app. It could end up making it crap.,3
2015,"Once you change your phone, u can no longer have access to it. Please fix it.",3
2015,The light that brings joy GTBANK,5
2015,Spam on notification bar.,1
2015,Itz absolutely rubbish afta d update....pls do sometin abt it nd make it fast..,1
2015,Weldone job GTB Bank keep it up,2
2015,Useless app. Is not working again after the update,1
2015,"Please do something about this Yeye IBIS notification, I saw it the first time, it's very annoying. It's not easily understood sef, I know it wouldn't concern me even if I do sef. Stop it Biko!",1
2015,Easy to use and transfer. It does have some small issues but I can still enjoy d basic.,4
2015,I'm try to manage your company,5
2015,App performs worse now,3
2015,Making life easy. Good to go app. Loving the feeling.,5
2015,Dis app is rubbish couldnt even transfer mony 4 an emmergency,1
2015,"Since after the update, the app doesn't open anymore.",1
2015,Nice interface and very easy to use.,4
2015,Despite the updates...It's still truly financial transaction made easy.,5
2015,Doesn't work!,1
2015,I need the very first app before all these updates came,1
2015,Cool,4
2015,Absolutely unreliable! Not working properly on my Xperia Z2,1
2015,DIS is lovely,5
2015,"First time use...  It is ok but not slick enough, tends to freeze at times..",3
2015,D best,5
2015,The previous update was tedious to use but still worked. This update just gives a blank orange page meaning I can do nothing on the app. Now I have to look for where to get airtime. Kindly make it work better.,1
2015,Easy to use.,4
2015,Cool app. Its the no 1 word for convenience,5
2015,A good user friendly app. Easy to use and very fast. I'm really enjoying it. Thanks GTbank,5
2015,Can't sign in anymore. Please fix ASAP,1
2015,"App was working perfectly until I upgraded. Now, I just have plain orange screen. I thought I was offered to ""upgrade"", not ""downgrade"". Please, fix it.",1
2015,"This apps worked initially when I installed in my Samsung note pro but I think after updating it something went wrong, it wouldn't open again. Please, do something about this very fast. The Lord helps you.",1
2015,To me I have to switch off all network connection before starting the app and then on it before login. You guys should try that it really works that way.,4
2015,I've been using this app for long and it has been a great mobile bank to me.,4
2015,Too buggy and slow.,1
2015,Very useless app. Cant even log in,1
2015,very bad appp,1
2015,"GTBank should please bring back the very first app. With every new update,  the app becomes a mess. Since the latest update, I cannot even log in anymore. This sucks as I used to love this app and think very highly of the bank in general. Do something GTBANK ICT dept",1
2015,Cool,5
2015,It used to be very good before last update. But now it sucks. Please correct it.,2
2015,GT is losing it. And I'm beginning to think to look elsewhere. Also have some crappy customercare individuals with no IT skill who question those of us that know what we're doing..smh,1
2015,Excellent!,5
2015,"Not working at all, can't log in and its frustrating",1
2015,"This will help a lot, thanks.",5
2015,I can't login since i updated it...very bad.,1
2015,Simply put. This update gave us a DEAD app.,1
2015,Good Use,4
2015,Na God I take beg una. Give us back d very first app. We promise we won't ask for updates again. For every update it has gotten worse. In fact it is impossible to log in. In fact we no get app for gtbank. Na wallpaper.,1
2015,"Very very useless app Gtbank has lost it, since I ran update I've not been able to login. Big shame",1
2015,All I Get Is A Blank Screen,1
2015,Since upgrading to dis latest version its been difficult signing in wit MTN. Jst terrible experience and diaappointing most time. Would recommend older version.,2
2015,"From baddolee, d application is it very difficult to login",1
2015,Simply a smart way of running one's account.it's just frosh!! ;-),3
2015,"After the last update, nothing seems to work anymore. .. Fix it pls",1
2015,making sense,5
2015,"I complained thru email of not been able to log in ,it was rectified. After using it 2x ,the problem resurfaced",1
2015,I av been unable to log on since I update to the new version. Some changes are not improvements.,1
2015,I can't access my account details since after the update,1
2015,Previous updates were fine but now it is just like wasting space mb both in updating and storing on my devices.,1
2015,"Can't login on android after the update, but still does well on blackberry. Gtb pls fix this flaw.",2
2015,Perfect App,5
2015,Melodious,5
2015,Update has caused this previously fair app to become a bad terrible one. What's the point of an app when there's no sign in? The app has finally died.,2
2015,Very handy.,5
2015,Since the previous update my login success rate is 1 in 2 days attempt,3
2015,"Doesn't work effectively,  not reliable. You try to recharge your phone, it tells you transaction not successful,  but it goes on to deduct money in your account. This happens every time. On and on. It's time I switch.",1
2015,Application can't login after update to v 3.1.0.0 even with full internet access!,1
2015,"Since my last update, I can't even use the app anymore, it just displays an orange page for as long as it takes. I need to uninstall. Fix it please.",1
2015,"Dear GTB, the app only works well on the iPad. It is yet to open on my phone since i downloaded it talk more of working...#kikode nah???",2
2015,Good,4
2015,"Used to work very well, but have noticed in the past 2 months (I guess after its been updated) some links stopped responding. I've had to uninstall it today because after logging in and trying to swipe between my accounts, it just freezes. Please resolve & let us know!",2
2015,Bank,5
2015,It makes transaction easy and flexible though logging in now is a problem after the last upgrade,5
2015,i love the detailed & prompt news,5
2015,Please I can't login since I updated this version. I'm using Samsung galaxy. Please fix this problem,3
2015,What's the point of making an app that people can't use?! U click on it and it stays there without opening or showing anything. GTB what exactly was your reason for making a useless app like this one?,1
2015,It just doesn't work anymore since d last update. Everytime I try to open it all I get it a frozen orange screen. I just have to uninstall it.,1
2015,Nice app,2
2015,"Dis app is useless  to me bcos since i updated it i can't login again, u better fix it up wooo",1
2015,Please bear in mind that some of your account holders would love to be able to register from other countries apart from Nigeria.,3
2015,After this latest update i have never been able to login with my mtn i use to easily before. Login is only possible with my etisalat. Something is definitely not right somewhere. I don't know who sent me to update self. Next time I'll just ignore all these updates.,3
2015,I love my GT but can you please go back to d previous app or work on this as a matter of urgency. Its below GTB Standard,1
2015,"Every time there is an update everything just goes wrong, things that where working before stop working.  I can't even pay a beneficiary that I have paid before.",1
2015,It was perfect until the update. Now I can't even sign in any more.,1
2015,A very very useless application from a notable bank like GTB... I just hate the app cos its well below my reasoning.... The mobilemoney concept is just ridiculous.. Not a geek's tool,2
2015,After this update I can't signing.Pls fix,3
2015,I can't login into the App after i upgraded it. Please work on it!,1
2015,Add ghana branch,1
2015,Like it,5
2015,Good,5
2015,This app looks great but I can not login after the update.,1
2015,"In terms of internet banking service and innovation, you're simply the best.keep it up. Kudos to the listening board of Directors",5
2015,"Good graphics, great app",5
2015,Very nice,5
2015,Having issues login into my online banking account and mobile money account after the newest update.  My updated Gt bank app is not responding to my data plan connection. Pls resolve. Thanks,1
2015,Gt bank is one among equal,4
2015,Please u are too good but give room to change wallet number,5
2015,"However, it'll be perfect if you incorporate a confirmation page before the ""Transfer Successful"" page.",4
2015,Thanks for listening a bit. The app is now better than it was but still not there yet.,3
2015,Its a must have app for all GTBank clients,5
2015,"As a software developer, This is the best banking app ever. Very easy to use. IT IS USER FRIENDLY",5
2015,I can't login after this latest update. Please help!,3
2015,Great app.,4
2015,This app is just too good. Keep up the good work Gtb. But pls include an option of how to add new beneficiary,5
2015,Helium,5
2015,The Best bank in Nigeria,5
2015,Super cool,5
2015,"This app, is really a downgrade to the excellence Gtbank is known for. The app hangs and break when scrolling. This app is bullshit. Doing everything is a nightmare. Please bring back the old version.",1
2015,Good,5
2015,Wow is great,4
2015,Lovely,5
2015,Nice,4
2015,"App stopped working after update, very annoying",1
2015,Give access to it pls,4
2015,PLEASE KINDLY BRING BACK THE PREVIOUS VERSION. THIS NEW/UPDATED VERSION IS COMPLICATED. WE USE IT AND NOT YOU. PLS DO THIS IN TIME. OLD VERSION CAN EARN 5 STARS.,3
2015,This app was working perfectly well before I updated it to this current version. Don't know what has happened to it but transferring fund is now near impossible with some banks and adding beneficiaries is war. Keeps telling me it's failing cos the host is not responding. Please do something about this cos it may just make me drop the bank. Frustrating.,2
2015,"I can add and remove contacts easily and the pre registered transfer option is back. I never use the web any more, Good work!",5
2015,Horrible waste of time I'll uninstall the worst part is that even after complaining severally to their customer service they ignore you or make it seem like it's your fault.,1
2015,"This new version is disgusting,adding new beneficiary is not possible",1
2015,Since I made the terrible mistake to upgrade this app interbank transfers have been hell. The useless customer service agent I spoke to told me to log in to the app via a computer...y the hell would y'all create an app that will only work with a desktop or laptop. This is terrible. It's a simple thing. I'm an entrepreneur and y'all can't keep my money hostage. I moved ALL my money to a bank with better online services...#CASESOLVED!!😤😤,1
2015,BUT PLEASE RETIFY THIS LOCKED TO ANOTHER PHONE. ITS GIVING US TOUGH TIME.,3
2015,Pls bring back the old apps. This upgrade is complete waste of shareholder's investment. A complete disappointment,1
2015,Could not process transfer of funds because options to input beneficiary not working. I can only recharge my phone with it. Pls do something about this app and very fast. Because we are wasting time and money.,2
2015,"Can't transfer funds to beneficiaries in other banks. Please fix, that is if you even look at this reviews...",1
2015,It nice and enjoyed but no transfer option,1
2015,I clicked on the online links and couldn't return to the home page.,3
2015,"This is not typical of GTB, instead of you proffering a solution you removed a friendly app and brought a total mess...arghh. This doesn't deserve a single Star rating. Could not find a half star. Do something immediately please!",1
2015,Channeltv mobile,5
2015,Best mobile bank application so far,4
2015,Nice app for phone and tabs!,4
2015,Much improved since the last time I used it.,4
2015,Really cool,5
2015,Best so far,5
2015,Very effective and versatile,5
2015,Hate this app,5
2015,"REALLY NICE AND I LOVE,MADE THINGS VERY EASY",5
2015,Nice interface. Even better than Web interface,5
2015,I will uninstall and even go as far as closing all my accounts with gtbank if you dont stop that push message notifications that comes in every hour!,2
2015,Its gud,5
2015,Wonderful,5
2015,Excellently friendly,5
2015,Its cool... saves time and fast,4
2015,Its good,4
2015,Just wish it's gonna be safe,5
2015,Sometimes pple may not have acces to d internet or their token at a point in time but a nearby ATM can save them make ATM transfer to Gtb toGtb acct or other bank.regards,4
2015,9ic one,2
2015,Pls I want to downgrade to the former app. Delete this rubbish you call an upgrade. Its like gtb just keeps moving from being the best bank to being the most useless bank.,1
2015,doesnt work if you format your phone and download it. it will be locked to another device. you will burn all you credit b4 reaching online gtbank customer care and they wont help you,1
2015,"It works smoothly on my device. Great work, keep it up.",5
2015,Number locked to other device can't login,2
2015,Great app,4
2015,,5
2015,Working great. Keep it up.,5
2015,"I don't like this update, I prefer the last update to this, it's not easy to use, I will still go for the last update if I have to choose",2
2015,Now takes too long to login,1
2015,The various icons do not respond as quickly as they are tapped. Previous version is more user friendly.,1
2015,It doesn't work at all. I can't even buy recharge card much less send cash. My token is useless in a time I need it most. Please I need the old version back,1
2015,Bring back the old app plesse,1
2015,Good,3
2015,Very simple but secured,4
2015,"I tried booking a flight using this app, but I keep getting error ""Requested biller not not map to given partner"". Fix it urgently and get 5 star rating. :-)",3
2015,,5
2015,"This app no go well at all,the previous one is far better than this,please work on it",2
2015,You need a trusted banking,5
2015,"I can't pay for DSTV, 4G swift and buy airtime recharge in this upgraded version but the previous version was working properly. Why the upgrade? Never fix what is not broken.",1
2015,Quite okay.,3
2015,Ok,2
2015,"This app is a joke compare to the previous, mine never logs out after timeout, very slow or refuses to log in most times, you can't make direct transfer to a beneficiary you uses NEFT before unless you have to buy a PC and add the number as beneficiary under direct transfer, this was easier eith the previous version. Airtime recharge number history is never seen on this version, you most key in the number all over again. Sometimes is not responsive except you close it and relog, etc.",1
2015,"Oh! I love this app, never disappointed me",5
2015,But I'll give it three till I'm fully convinced,3
2015,Easy way to handle money..,4
2015,This app sucks. finally Gtb manage to provoke me after 10 years of banking with them...I call upon them to remove this garbage ASAP,1
2015,Great app,5
2015,Nice 1,5
2015,It does about 70% of my accountants job,4
2015,Quick and convenient.,4
2015,Nice,4
2015,Thanks for taking a perfectly good app and ruining it. I can't add a beneficiary anymore.,1
2015,Needs time to know how efficient and reliable. Anyhow its a good innovation.,3
2015,This is an excellent apps. it addresses most of my problems.,5
2015,"They have said it all! Please either remove the update or fix the problem, this update is useless!",1
2015,Good,3
2015,"As a first timer with gtbank am surprised with their low standards both at the banking hall and with this rubbish mobile banking app, i wonder , why all the hype, banks like union bank do better than gtbank, still surprised .",1
2015,Hop,3
2015,some improvement needs to come up on this new app.....thanks,2
2015,its ok,3
2015,"This app hangs often, it had a lot of glitches. The instant transfer add new beneficiary never works and the app freezes my phone on 3 different phones. Consistently have to force close the app. Please move back to the previous version. Because this one doesn't work well, I spend most of my time just doing internet banking.",1
2015,The new app need to be fix on. Am using samsung galaxy note. I can't even login to the internet banking and also i can't fund me mwallet. Please we need a new update or the old one.,1
2015,Good!,4
2015,it’s a good app that provide solution to situations of Financial mess,3
2015,"Since I installed the current update, I haven't been able to log in. Previous version was simple and efficient. Gt, fix your app abeg.",2
2015,"Honestly this app is nothing to write home about, I gues old one is better off. I would suggest that the new features in of d new apps should be upgraded in d old app interface.",1
2015,Quick and direct access. Lovely app,2
2015,Adding a new beneficiary is a mess. .it needs to be fixed asap,1
2015,Pls you have to improved like that of diamond bank plss,2
2015,Awesome app!!!Banking on the go. Best bank ever!,5
2015,"Obviously a bug.... If you end up clicking an ad after a transaction, you are redirected to the GTB site, back button NEVER takes you back to the app screen and you eventually have to close and start all over.",3
2015,Good,3
2015,New version sucks!,2
2015,I think the programmers need to work on this app again. It brings up errors and unsuccessful transactions message. Yet your money is deducted as successful. As a result I paid for Gotv twice cos. Also payment on mobile money for Gotv is requesting I create account before I can pay. Kindly return previous app version.,1
2015,"After the update the app looks nice and generally more modern look & functionality. However, serious bugs like unable to add new beneficiary always brings back error of not able to contact the remote server, blah blah.. Please fix this issue so we don't have to go to Web site to do this",4
2015,Is very good,5
2015,"Under cash transfers, adding new beneficiaries used to be a breeze, now it is a huge headache. I have not been able to add a new beneficiary since I downloaded this new version. Please resolve this!",2
2015,Easy to operate.,1
2015,Glad to see some improvement... It's better now,4
2015,My simple advise is for GTBank to change the app developers. The app is just too buggy. The developer cannot write a simple native android app.,1
2015,Ok!,3
2015,Fantastic!!!. I can do my banking anytime without any hitch. Easy to use.,5
2015,"I can't add new beneficiaries!!! So annoying!!! Pls bring back the other version, it wasn't pretty but it worked!",1
2015,Good,4
2015,"I regret updating the app. Loading savings account history, adding beneficiaries and transfers are all frustrating after app update on Note3.",3
2015,"Easy to use, not had any problems with. I'm able to add beneficiaries n transfer without having to sign on from my desk top. Room for improvement though.",4
2015,This app is noting but a dam rubbish ...its great having the previous app than this...pls let the management review this because I can't login into my account anymore by this I will rate more stars..yeah but for real GTB had been doing great..you are the best ...,3
2015,I almost destroyed my phone cos of  this terrible upgrade. I had to use the laptop to add beneficiary. Plzzzz fix this or go back to the previous version,1
2015,It's very nice application,4
2015,Fantastic,3
2015,Easy n comfortable,5
2015,This version is very poor. It does not function properly. I love the previous version.,1
2015,It does so advertised. And the UI upgrade is just slick.,4
2015,Very highly useful and helpful in term of cashless policies.,4
2015,"Nothing works on this new version. It's so frustrating. Every transaction is like walking through the valley of the shadow of death! Please reverse the upgrade. If it ain't broke, don't fix it.",2
2015,Bank's best ever,4
2015,D old app is way better and it should be brought back. D new version is annoying. I don't even y d old one was changed.,2
2015,Since d upgrade it has deducted my money 2ce and it has not been refunded s I nce about 2weeks...y is there an interbank transfer function if it wont work??? I'm sorry but I still think diamond banks mobile app has set the bar.. this upgrade is a joke...,1
2015,Better,4
2015,Can do better @Gtb,1
2015,Loved it,5
2015,Pls let the app have access to changing ATM password.,3
2015,Good to some extent.,2
2015,This 'downdated' rather than updated version of gtb app is a big time foolish and irritating app. I hate it,2
2015,The GTBank App is simply convenient and secure!,4
2015,wonderment,5
2015,After the upgrade the app is bad many things is not right so bring back the old one or improve this one cause is not working... The old version is perfect...,1
2015,Why not differentiate between pending transactions and already completed ones by using separate  tabs instead of listing them all in same place. Had to keep monitoring a transaction until i noticed the transaction date was set to a later date. Transactions that could fall under the pending category include      1. Sending money during off-peak  2. Sending money on weekends/holidays 3. Holds on account etc,3
2015,Have been having issues adding beneficiaries and searching for new please do something!!!,2
2015,"With the new upgrade, I can no longer login to my account. What is happening, developer?",1
2015,"Awful doesn't begin to describe the experience, I have always lauded GTBs online experiences but this, this is just downright horrible, I have to click on everything twice or more, sometimes I even have to click and hold for a while for some link to work. Plus too much wasted real estate on tablets come on you can do better than this.",1
2015,Very effective...best bank in nigeria though. The dstv subscription is missing!,5
2015,Help resolve the problem of the app not been able to go back once it opens the mobile version of the gtbank website upon completion of a transaction on my S4,5
2014,"Deji Oguntonade of GTB is the developer of the this not fit for purpose application, just like the nigeria government, himself and the GTB management never take notice of the reviews and are indefference to our concern.               Can't log in all I get is ""error communicating with host"" and a email notification saying I've logged in which is not true.",1
2014,"Mr Programmer!            i am having serious issues to log my self in on the new APK portal, the interface looks cool but still needs debugging.",3
2014,I can't add beneficiaries which is not acceptable.,2
2014,The application is perfectly ok,4
2014,Plss bring back the old app.was so functional and easy to use.,1
2014,Still tryin to dwnload it,3
2014,I cant believe that having to add beneficiary is worst than a nightmare. The button for switching btw apps is too small and hence takes a bit of time to be able to switch btw apps. Pls @Deji oguntonade pls do something.,2
2014,Absolute rubbish..,1
2014,"Like the new interface, however,  I've been unable to delete or add new beneficiaries and it's really frustrating. Please fix AsAP! Thanks.",3
2014,"Dearest GTbank, this new app is too slow, unresponsive. Please release a faster, lighter and user friendlier version. The previous one was awesome.  Thanks for listening. ..",1
2014,"Yes, prettier interface, but reduced functionality, e.g. I can recharge my phone anymore",2
2014,Good app but still has some bugs after the last update. Cannot fund my mwallet from my bank account anymore. Pls look into this issue.,3
2014,"Is very nice,but can't transfer money to other account number",4
2014,"Fine tuning required. When done, it'll be an excellent app. Need to work on speed and cache. For instance, answer to secret question is retained after a transfer to a pre-registered customer. When initiating another transfer to the same or another beneficiary, the answer stays on thereby permitting a straight shoot.  App also doesn't time out. I was able to effect another transfer more than 30 minutes after the first without being asked to log back on.",2
2014,Cannt add beneficiary and cant delete same. Also very slow. D date is not accurate it showing 2 days ahead.Most annoying no one is replying to all these negative feedbacks,1
2014,Can't log into my account. Keeps telling me that the server could not establish a link due to unstable network even though other bank app are working perfectly well on my phone. Plz fit it. This new update is a mess still can't log into my account... Pls you guys should do something about it.,1
2014,Nice,4
2014,"It's as useless  anything  old version was perfect but this latest version is a waste of every thing, please bring back the previous one I want to download that.",2
2014,Splendid,5
2014,good,4
2014,Doing any transaction is a nightmare.,1
2014,It is dam good,4
2014,"This apps is too slow and unable to produce result. Do improve, please.",2
2014,"How on earth did this update come about?  I can't even add beneficiaries, please update only when you have improvements, not making it all useless.",1
2014,This upgrade is a set back and a disservice to Gtbank standards. Gtbank management should have read through the several negative comments and improve on this terrible upgrade or scrap it urgently. I still can't believe that this is from Gtbank; or is it a sabotage?,2
2014,"Though landing page look great there is need for improvement.Tabbsuch as investments and loan not inclusive,kindly help introduce this and other useful tabs.nice job",3
2014,Thanks so much.My recharging problem have been rectified and I find this template faster and more convenient.,5
2014,"Ever since i installed this app, my money has gone missing on 3 occasions,  still waiting for them to refund two of those transactions for over a week now. The app has massive transition issues, unresponsive buttons, takes forever to process and doesn't even do what it was designed to do.",1
2014,Best mobile app,5
2014,"Ever since I updated the app, I have not been able to log on can they pls downgrade. Gosh it's sooo frustrating...",1
2014,Nicely improved. I like it better.,1
2014,"i got it to work again after initial problems, and was able to carry out various transactions like pay for my dstv and send money",4
2014,This app is a nightmare. Takes like forever to do 1 transaction. I will rather walk into a bank.,4
2014,"This update is annoying. Can't add new beneficiaries. It keeps bringing an error message saying ""established connection failed because connected host has failed to respond"". This is really a nightmare. I never believed it could be this worse but honestly it is. Pls fix this as soon as possible because you are making online banking more difficult and it is discouraging as well. If there were zero star, that's what I would have given this application.",1
2014,welldone,3
2014,this upgrade is terrible. the interface does not show all accounts on one screen. you have to swipe left or right to find that which you are looking for. the app is now very sluggish in responding. the last version is far better. just needed a few improvement and not this overhaul into hell.,1
2014,THIS TERRIBLY BAD. BRING BACK THE OLD ONE PLEASE,5
2014,It eases alot of sufferings of going to bank before making any transaction and risks.,5
2014,Very good,5
2014,Unable to log on the app since the upgrade. Please fix.,2
2014,"This new update is a shame, as it's supposed to be an update to an already functional app",2
2014,Pls bring back the old or improve on this one. It's impossible to do anything since the update. Numerous error messages,1
2014,Why can't I login again... Foolish app,1
2014,"Incredibly laggy, this update sucks, older version was far more efficient.",1
2014,Excellent,5
2014,"I couldnt use the app cos i change my phone, av not been able to make transaction via it",2
2014,I Knw they won't fix it even after Dis rating,1
2014,Very good,5
2014,"I think I should hv read others review before updating...... I just rubbished my gud software with dis update... its wasn't a gud job by d technicians ..,.. pls hw do I get back to the previous version?",1
2014,"It takes a while to process a transfer. I wish to get the previous update. Against all odds, its ok",3
2014,U guys don't have token in all of your branches and it's so difficult to register for mobile wallet on this app.. Just bullshit...,1
2014,Useless app,1
2014,"Still crappy! Hangs at will, wont open when u need to use it urgently, login is an issue....😠 Disappointing!!!! Very unsatified! Wish i could roll back.",1
2014,Please how do I revert back to the older app? This is so crap... cant even log in,1
2014,Unable to log on since the upgrade. Please fix.,2
2014,"Doesn't deserve a star. What was GTB thinking approving this upgrade. I can't begin to detail my experience with the app. I have been using the previous version & loved it without reservations, but this is a total disappointment. Pls revert back to the previous version, we were just fine with it.",1
2014,Adding beneficiaries is impossible and transfer takes ages... like the older version better,2
2014,"Guys give them a break the app is better than old one kudos,just be patient  guys",4
2014,Nice and flexible.,4
2014,This application makes banking very much easier for me.  I just love it. ...,4
2014,It makes banking interesting... keep it up GTB,5
2014,Works perfectly well on Tecno A+,4
2014,How do I get the old app back? I travel alot and rely on mobile app to conduct business.  Now I can't pay or make transactions.  Please give me back the old app.,1
2014,"Please instead of locking numbers to devices, why not create a one time verification process that one would be able to use to verify his acct/app. Its so annoying having to go to bank just to unlock the GTMobile money. Thanks",3
2014,Lovely app. Its sexy too,5
2014,"This new version is BS! Impressive GUI, but dysfunctional app. Plus I hate the fact that it's not in landscape which makes it annoying to use on my tablet. Please fix ASAP!!! You're better than this GTB",2
2014,"This new update is absolutely terrible. The previous version was smoother compared to this one that is more difficult to navigate. I hate this new app, revert to old one or update this. Was it even tested by users before release?",1
2014,"The previous application is far  better than this one, adding new beneficiary  is difficult",2
2014,Love the new interface.,3
2014,The last one was very good.  Please return it ASAP.,2
2014,Cool,4
2014,It is user friendly. Fantastic app,5
2014,Great app.......no need to visit the bank,4
2014,"Nice improvements, but missing the own account transfer which use to be easy. Until it's fixed you get 2 stars",2
2014,Good but more improvement is needed,3
2014,It's awesome,4
2014,"App is so buggy, poor network handling, can't even complete airtime and bill payments, regretting why I ever updated from two versions back that I was using! Plz work on this! Why create an update when you can't make it better???? Freaky annoying how I can't carry out skeletal banking on the go. Now I get stranded and can't top up my airtime balance meanwhile I have my token device handy all the time! It's so frustrating, u guys had better return it to two versions back than give us this crap u call an app!",1
2014,"I have not been able to do anything with this after updating, please fix asap or return to previous version.",1
2014,Excellent,2
2014,Love it bajee,5
2014,Superb,5
2014,The last version before this one was functional. Sending money and doing other things very well. This new interface performs badly.,2
2014,"App working properly after much complaints, still no fx sales on the mobile app 😊",5
2014,U can't do any transfer with this app. It has bug that has to be fixed urgently.,1
2014,"So you just had to spoil something that was good, smh, who send una message? If you can't better it, leave it as it is!",2
2014,Mr wale,3
2014,Mm,5
2014,"This recent update is whacked, tapping one somewhere and it's selecting something else entirely... Please fix this o",1
2014,Best online banking platform ever.,5
2014,The biggest mistake I made was upgrading this app. The older version was way more fit for purpose,2
2014,"If it ain't broken, don't fix it... This app is a load of crap, for airtime recharges for instance, you navigate three pages for something you'd normally do on one page.... How silly is that?",1
2014,Its been working fine since installation. Nice one,4
2014,"Network issues from Telcos aside, the app works beautifully. Banking is now borderless and no longer time bound.",5
2014,Very uncomfortable,1
2014,Upgrade is now better and running well.,4
2014,Good one,1
2014,"Really good app, very efficient.",5
2014,Nice app,5
2014,Pls try and,4
2014,Ok,4
2014,"I cannot but airtime via mmoney wt my INFINIX ZERO, it hangs at the confirmation page. Cannot select the account to debit for airtime purchase. The mbanking has really improved but the mmoney is yet to work for me. I can't wait to see update.",3
2014,Cash flow made easy and better.,5
2014,Being able to do banking on the go......impressive,5
2014,"This version is pretty useless, I can't logout and it causes my phone to lag. I want to revert to the older version",2
2014,The app is a reflection of the bank itself. Great as always! I love you GT you are the best,5
2014,Dont upgrade. The new ui looks nice but its not as fluid as the old one. Took me hours to do a simple transfer. Its annoying. The old one was simpler and user friendly.,1
2014,I don't like the it look like this time,5
2014,"I can't recharge my airtime on the mobile money app, keeps telling to select beneficiary and not listing any beneficiary. Plus many other things that have broken in the app. Please fix",1
2014,Pls  can I have my old versatile gtb app back....This isn't working for me.,1
2014,Good,5
2014,"How can we in this country love hardship? The initial app was slow but far too better than what you gave us now to swallow. Enough regrets for upgrading, though.",1
2014,Very helpful,4
2014,It is a job well done. Nice user interface.,4
2014,Loving this new design. Its progressive. However my backspace button does not quit the application anymore. Please fix. Great job guys,4
2014,Really bad update. It doesn't work. Cant even transfer airtime. Please do something about it,1
2014,Dis sucks. Could nt make any inter bank transfer.//The new update is not working. Pls u've got to fix dat because ryt now its making my business  become handicap,1
2014,This new update is very unstable. Just so many things not working well.,2
2014,New U.I is nice but not responsive at all. Previous update a lot even better.,2
2014,"Nice UI. But issues with major operations. Can't recharge my phone. Most of d icons are not responding, I hope gtbank will help and solve this problem. Thanks.",2
2014,Thanks for the update! Initially new update didn't work at all but just reinstalled it now and now working fine.,4
2014,It lovely,4
2014,This new edition is not working in my Samsung galaxy S4. How do I revert to the older edition of this software ? Please fast I need every day,1
2014,Nice design and very functional,5
2014,It's faster and the navigation is much better,4
2014,The new upgrade is a mess.. slows down everything you wanna do. I think it should be removed immediately. The old app was working perfectly.,1
2014,"This is simply the best anyone can imagine. Seamless, smart and fast.",5
2014,Very easy to use splendid,5
2014,"After this update, I couldn't transfer money to other banks, I couldn't even add beneficiaries. Revert the update or fix this issue ASAP.",1
2014,Nothing works on this new app! Sleek interface though...,1
2014,"Much more better, Lovely interface it also navigates smoothly. Great work guyz",4
2014,I couldn't do anything tonight on this day. Please fix. It is horrible. Bring back the previous app.,1
2014,Really enjoying it,4
2014,"The new update is not yet fully functional on my end.  Its quite laggy, all my accounts except for savings are not visible and even that is not working well enough. Nice new interface though...",2
2014,The app is great. Finer interface and ease to use. Please make functional the interbank transfer option on mWallet. Thank you,3
2014,Fast and reliable,2
2014,"GTBank mobile is the best banking app. Very innovative. Mobile banking has never been this easier, flexible and faster.",5
2014,This apps brings convenience to one's fingertips. The update was worth the wait. Good Job Gt. Will update this review if any bugs are discovered,4
2014,Now can't transfer funds to my card account! Otherwise nice ui refresh.,2
2014,New update #UI is cool but overall usage is worse than earlier version. This new update is slow.,1
2014,"Great app, far better than any other banks app in Nigeria. However switching between accounts on this app is not intuitive enough took me almost a minute to figure out, there should be a bigger that tells how to switch between accounts. Secondly the back button should exit the app, but it doesn't work, have to force close the app. Please fix asap.",4
2014,Nice job from GTBANK....you guys should keep the well done job up...This version is great and smooth...1lov,5
2014,Newer version is lighter and faster but it flickers through the view transitions on nexus 5 & 4..,1
2014,The new app is back and better.,4
2014,My bank my way forward,5
2014,Its very difficult to recharge with the new updates. It requested to add beneficiary and its an acct no. Not phone number.  Pls fix or return to old version. . Thanks,1
2014,The User experience is pretty friendly and transaction delivery... Sweet!,5
2014,Nice improvements.,5
2014,Basic stuff. Latest update a step back! Bizarre UI.,2
2014,"GTB the ever reliable bank. Thumbs up guys, you guys have done an amazing job with reticfying the issue. The new interface is absolutely amazing. Love the new update. . Well done once for an amazing work",4
2014,The new update sucks. I'm so regretting that I updated. I can't get anything done. Gtb please revert back to previous version.,1
2014,This is very interesting....i love it. kudos,5
2014,"Since the last two updates, the screen orientation has remained on portrait which makes it very inconvenient to use on an android tablet. Pls could you fix that?",3
2014,"Just got cooler, leaner and meaner!",5
2014,"User interface may have been refreshed with this release, but the user experience isn't great. Application slows down at every turn, and makes requests to the server every time. It's almost like a buggy web app masquerading as an android app. Also, can't transfer from my target account to my main one anymore, err... I don't want to imagine how horrible this app would perform under sketchy Internet access.",1
2014,New update is absolutely not cool. Doesn't work. Fix bugs asap,1
2014,This update is not there at all. Can't sign in,1
2014,With the update I can't sign in anymore. There is a bug here. S5,1
2014,It's a great app love it.👍,5
2014,I love it great app there can't be anything better,5
2014,Excellent Application,5
2014,"GTB is an institution I have always loved, and will always remain my beloved bank. And this is one of the reasons. This app is simple, straight and extra swift. #willalwaysbeorange",5
2014,Good application,5
2014,No column to input the amount u want to transfer to any acct. And lock down ur token cause u enter a wrong code without last warning. Too bad !,2
2014,Cool app,1
2014,"This app is a great time saver. Very simple to understand too. I enjoyed using it. Thumbs up. However, I noticed that my user ID stayed put on subsequent logins. This is indeed dangerous as the only thing left for a bad guy to guess is my PIN! When I close the app and open again, my UID and PIN fields should be BLANK.",3
2014,Thanks,5
2014,Gtbank mobile application,4
2014,Works well.  Less physical bank visits. A few upgrades would make it perfect!,5
2014,Excellent,5
2014,Good,3
2014,It gets almost all my jobs done. It could improve by getting absolutely all done.,5
2014,Some times I get a duplicate transaction error when trying to transfer money with this app. This happens when the first transaction does not go through for one reason or another. It can be very frustrating,3
2014,Excellent,4
2014,Nice app,4
2014,"Log-in should be tied to phone number and password, not the device.",1
2014,No contact us or customer care number or contact details in case you need to speak with someone.,2
2014,The app worked perfectly well on my other device. Am just downloading it now on a new device. I don't expect  a different experience on this device. Keep it up.,5
2014,Nice app,5
2014,Awesomeness,5
2014,Its makes transaction easier,5
2014,Well the app very nice I really enjoyed using it thank u.,3
2014,Good,5
2014,Keep it up,5
2014,Good,5
2014,like it,1
2014,I like the seemless integration and ease of transactions on a mobile phone. Preferred it to PC version.,4
2014,"Have downloaded it but couldn't install it on phone, always showing error message",1
2014,"Its very good, make transactions easy",5
2014,I'm amazed at the smoothness and effectiveness of this app. The bank has out done itself with this app. Its so fanciful too. I'm proud of this app.,5
2014,It works cool under good internet services. Can be improved upon to use less mb.,4
2014,I'm lucky when it works on mobile data.,3
2014,Very good,4
2014,Cool,5
2014,This is accessible for faster transactions,4
2014,its cool it saves me frm queing in d bank or atm stands......kudos to u gtb,4
2014,Nice makes banking easier,4
2014,I love it,5
2014,Grear,3
2014,Good,5
2014,"I can now make transactions on my phone without stressing to go to the bank hall. Well done GTBank, one of the best banks.",5
2014,"Improved, I like it",4
2014,Very goo,5
2014,Oh my goodness! This app is Sooooo Goooood! Redefines convenience for Internet and mobile banking! FOR REAL!,5
2014,GTBank Mobile app,3
2014,GTB has greatly improved on this apps since my last comment. Works perfectly and very easy to use.,4
2014,Excellent,5
2014,In the blink of an eye all my transactions were done!,5
2014,Good,5
2014,Like it,1
2014,Simply the best,5
2014,"Gt bank, this is huge. Great app. Kudos",4
2014,Can't do without it on any of my  fone. Help do most transaction on the go. Thanks to Gtb IT dept.,5
2014,Awesome,5
2014,it dope,5
2014,Nice,5
2014,I can never forget you. YOU ALWAYS SAVE ME FROM STRESS THANKS GT,4
2014,Wow,4
2014,Love it.,4
2014,It is a wonderful app.check it out.,5
2014,Very nice!,5
2014,Far more better than the other apps,4
2014,Great app!,4
2014,App complains of not connecting due to internet connection but using d website online works. Pls treat,2
2014,Full access any where in the world,5
2014,"Changed my mind. This app is actually great with my phone so what's the point? Install it, thatd the point",4
2014,Love it,3
2014,Savings,5
2014,Good,3
2014,I love this product,5
2014,"The first time I got this app, I use to send credit to others from the app but for some time now I've not been able to do just that n it's annoying, pls guys can u fix this issue, so we can continue to enjoy this awesome app once again like it was meant to be... Thanks in anticipation... Xperia Z2...",2
2014,Application,4
2014,I'm enjoying it,5
2014,It is working for me,3
2014,Excellent app. I enjoy my banking transactions better than before now. Thanks,5
2014,"Cool errors from this application av never for once enjoyed it. Error wt numbers, can't fund wallet can't buy card. Nothing!!! THIS IS JUST A SIMULATION OF WHAT YOU WISH TO PRODUCE.",1
2014,wow GT BANK on my phone,3
2014,Good to use,5
2014,well it solves most of my over the counter needs anyways....I feel there's still room for better internet banking.,2
2014,NOT WORKING FOR ME. WHY?,1
2014,The app is great. It does almost what I have to do online.,5
2014,"Does what it says, always very handy .",5
2014,I love my bank n my bank loves me,5
2014,Good app. You don't have to go to the bank to wait for long hours.,4
2014,This app is 90% helpful to all users & time saving. Kudos!,4
2014,"Am enjoying the app he does everything I need, can you please make the app transfer to other bank I mean the mobile money then you will have all my credit",4
2014,Ok,5
2014,Good,4
2014,Cool to use!,5
2014,Close to perfect,5
2014,Gt bank is perfect,3
2014,quality banking,1
2014,"Easy and convenient for me. Don't need to get to the bank to pay my bills. However,  tranfering to other banks should also be allowed for savings.",5
2014,So much love Jumia,5
2014,It does all I need it to do so it's 5star from me.,5
2014,It's cool,5
2014,Great app,5
2014,Excellent work,4
2014,"After I formatted my phone and reinstalled the App, I have been getting ""this account is locked to another device or this device is locked to another account"" and I have called customer care unit and till date they have not been able to correct it. That's the only flaw I have with the App, else, the App is Superb.",3
2014,Fantastic app.,5
2014,Great application!,5
2014,ENSURE YOU GET IT,5
2014,Good,5
2014,I feel totally connected,5
2014,When I was in Nigeria. .I could transfer money to my children using GT too...since I traveled down here to U.S..and change my fone I have not been able to do this transactions. ..am so sad,2
2014,Cool,4
2014,I love it,5
2014,It was good at first but... i wasted my #1000 airtime trying to sign in and snd money forva friend. it was very urgent..,2
2014,"This app is easy to use, fast and convenient. Kudos to the  developer but d network should still be improved upon. I recommend this app to every body.",4
2014,"I hope this phrase is adopted and remember that gtb has been deliberate in its process, product and service. Thank yo",5
2014,YOU REMAIN THE BEST BANK IN AFRICA DUE TO PROTECTION YOU GIVE YOUR CUSTOMERS ACCOUNT AGAINST FRAUD,5
2014,Better now,5
2014,Easy and fast,5
2014,Finally am happy with this app,5
2014,"Please make transfer possible from savings account  on the app, if its just GTBank to GTBank. Thanks",5
2014,Excellent apps,5
2014,make sense,5
2014,"Indeed,GTBANK mobile Application .......... stress redefined. Won't you rather bank with simplicity?",5
2014,The application is so nice and brings business right to your door steps,4
2014,Very Good,4
2014,Banking with ease,4
2014,so far so good but the idea of using a token here is a waste of time.,4
2014,I am trying to use this app in Ghana but it doesn't seem to work. Does ut only work for Nigerian accounts?,1
2014,Perfect for wadas transactions,5
2014,Not bad at all.. helps me alot,5
2014,It's just good.,3
2014,I like it,5
2014,Works very well,5
2014,Super,4
2014,I'm a fan of google play store,5
2014,In the world.,5
2014,"Please, the number of token failures is taking the shine off the positive.",5
2014,Good,4
2014,"This is a very important app dat needs to b taken care of seriously, to tell me unable to establsh a conection wit GTB due to unstable network each time i try to login from the app bt works well wit mt phone browser is so disappointing. So fix the app",1
2014,Simply fantastic. But there is need to have an open-ended bill payment panel in order to enter free parameters that are not listed,4
2014,"I make all transactions on this app anytime, anywhere..",4
2014,Bravo ! Gtbank u re superb.,5
2014,I love it,5
2014,Quality,5
2014,Transactions made easier,5
2014,Simply wonderful and helpful,5
2014,Just cool,4
2014,Worked well initially but  it stopped working after a few days,3
2014,Mobile banking facilities is very good. There is a need to fine tune transfer to some banks. I have lost money on transfer to FBN transfers,5
2014,Same feel as the iTunes app.,4
2014,Rated,4
2014,Gtb u re d best in Nigeria. Smiles,5
2014,Absolutely wonderful.,5
2014,I go to bank less often these days.  Really cool an app. Salute to the GTBank team,5
2014,Very immobile. Each time u change handset u must have to Call Gtbank. In other banks u only need activation code on new phone. This is a terrible drawback on the application.,2
2014,I'm impressed. saves me time and energy. more improvement needed though,5
2014,"This app disappoints me because each time I want to log in, the sign- in box will never appear",1
2014,Excellent,4
2014,"I was impressed when I used this app. Therefore, I recommend it to every GTB internet banking customer with a mobile flare.",3
2014,This application works perfectly and it does all what  I suppose to do in bank... But the only problem is the issue of number locked with device or device looked with mobile without changing phone ...,4
2014,An Excellent App that makes your life a lot easier!,5
2014,Easy to use,1
2014,Neft doesnt show up sometime if someone want to transfer to other banks. Most time on saving acc,3
2014,"Does everything I want,  fast and easy.",4
2014,Awesome app,5
2014,Nice app,5
2014,I love my bank,5
2014,How can one get virtual token,5
2014,Very good apps,5
2014,Good app but Why can't I select zenith bank when making a transfer on my HTC phone?,3
2014,This is simply fantastic...banking on the go.,4
2014,One of the most useless apps for inter bank transfers. Deploy virtual token or E. Pin. The mobile money app is far more useless. U cant even login from another mobile phone purchased. Am so deleting it. Nonsense,1
2014,Amazing features love it,5
2014,Easy does it....,5
2014,Cool apps,3
2014,Is alright serves my need on the go,4
2014,Sani,5
2014,Nice . this will eased the problem of abnormal long queue in gtbanks,3
2014,"There are so many things one can do without being in the banking hall, and this app helps me do them with much ease. Thanks, GTb!",5
2014,It make sense in all senses,5
2014,Facilitate transaction effectively,5
2014,good for all,4
2014,"Still waiting to use it, and I hope I will enjoy it.",4
2014,GT Bank most reliable Bank I've ever known,5
2014,Easy to use,4
2014,I like it,2
2014,This is superb. I mean it. I enjoy being there.,5
2014,"After some times am unable to log in ,  complain of unstable internet connection....downloads over and over  again .....Pls fix",3
2014,Awesome,5
2014,perfect,5
2014,"This is the best banking application I have ever used. It's convenient, reliable, easy,  user friendly and secure. Seamless integration with the bank.   Effective and efficient.  This is what the future of banking should look like.  Welcome to the future!!!.  Kudos to GTBank for this technological innovation in banking.",5
2014,"Since 4 months I downloaded this app all I can do is sign in. Any other thing that you want to do ends up with. ..""internal processing error.  Bad app",1
2014,Excellent,4
2014,"The internet banking used to be very hard to do on a mobile phone. After gtb updated their website, it became a bit easier but very touchy and unstable. I loved the UI but not the performance.  With the update of this app, which integrates mobile money with internet banking, I'll give the app 5 stars. I can do everything now on my phone.",5
2014,"Really for transaction, but I suggest u guys look into giving virtual token. Since my token got bad, really don't have time to go to the bank for renewal, and I guess most pple don't even have a token. But with a virtual token transaction will know no bound. As a limited to only transfer airtime and fund my mobile wallet..... PLS WE NEED VIRTUAL TOKEN 😭.... GREAT APP ALL THE SAME 👌👍",3
2014,Perfect,5
2014,Good àpps,3
2014,Good  fr  me,5
2014,this app is very good ... it easy to do all necesary transaction,5
2014,When you input a GTB account number to transfer money to a third party on the mobile money app it should also bring out the name of the third party to be sure u are not sending money to a wrong person,1
2014,Luv u guys,5
2014,Improve in your bank networks,3
2014,I love this app,1
2014,I love the application because it is helping me save time instead of going to the bank i can use my android to do it at my convenience,5
2014,Have never been able to log in just once. Keeps telling me connection error,1
2014,"The old version did the JOB. this new one is a junk in  my phone. does not log me in, Keeps telling me ... unstable connection...",1
2014,"Was initially going to rate it a 5star But since the update, It's basically being a useless application,never logs in and keeps saying unstable internet connection. If only I cud revert to the previous version",1
2014,excellent,5
2014,The last update has turned what was once a pleasant app to something that is way below junk.. please allow us revert to the previous version.,2
2014,It's a great app from GTB. Its really made banking so easy.,5
2014,Have always loved their services welldone,4
2014,Always d best,5
2014,App is fabulous and user-friendly. Makes life easy!,5
2014,"The procedures to mobile banking on this app is too much. I have to provide a password, then provide a token and then an answer to a secret question. Most times I put my answer to the secret question and it keeps rejecting it. Dis app is not user friendly at all. Pls go and learn and take a cue from Diamond bank.",2
2014,"Say "" can't establish connection to GTbank due to unstable network """,1
2014,Liked it,4
2014,Good,4
2014,Easy to transfer,5
2014,It's really nice.,4
2014,I heard about the app and I want to try it and see.,4
2014,Luv it,4
2014,"they are doing great,as far as am concern they are the best",1
2014,Best,5
2014,Good,4
2014,Nice app,3
2014,So convienent to access,5
2014,Great App... Banking on the go. Banking made easy!,5
2014,Good,4
2014,"Its a nice app. Bt i need a stable& constant services anytime,  anyday.",5
2014,Even with a good 3g network it keeps saying I don't have internet. Such junk!,1
2014,its.just displaying  wallpaper,1
2014,Very good,4
2014,"It's laudable platform for banking, now a days that Gtbank banking hall is no going area, always jam pack.",4
2014,nice work.,5
2014,Nice app,4
2014,me and TOPE BANJO GOSPEL WAVES LTD WE LOVE IT,2
2014,I am unable to transfer funds between my accounts. Please fix.,4
2014,I can only have access to my balance,3
2014,"This is a great app on any platform. I can carry my bank wherever I go.  With this app, 'Who born Bank'. The internet access is a small price to pay for the absence of queues.",5
2014,"I like it,  the design is awesome,  and it works perfectly well...",4
2014,Everything about it is perferct,5
2014,This used to be the most useful app on my phone until the most recent update. Now I can't even open it. It tells me unable to establish stable connection. Pretty frustrating. Please fix!!!!,1
2014,Rx,5
2014,Good,5
2014,Could be alitle bit erratic a times but other than that. It does the job well,3
2014,I just see background picture with the notification and gt icons on top when it opens. No other options.  Really frustrating.,1
2014,Good app when it works. I like that the nobile banking and mobile money platforms are linked,4
2014,okey,5
2014,Excellent,5
2014,gtb has always bin taking d lead in d banking industry for all i care,5
2014,Very lovely.  U can do anything cashless.. GT making it all easy!,5
2014,I cant seem to login to “mobile banking” via the app. It constantly gives an error : ORA-00936 : missing expression. The same details unlock the account via web browser.,2
2014,efficient,5
2014,"This update is not working, b'cos it is not opening the apps, we really need to do something to rectify the issue.",1
2014,nice one,3
2014,a nice app,4
2014,well its quite good for checking account balance but pretty useless without the token which is expensive,3
2014,This is ultimate banking convenience.,5
2014,Good,3
2014,The best,5
2014,Easy and accessible.,5
2014,"This app is awesome, just made my transactions a lot faster. I'm dammed impressed. Gtb is indeed awesome",4
2014,Good good,4
2014,The bank with a difference,5
2014,Very good,5
2014,"After the last update, i cant open the application; says unstable internet connection from GTB. Ow can i get the previous version?",1
2014,"Simplifies every Internet banking operation, and is highly efficient. Only just downloaded it, but so far so great!",4
2014,That's a great app. Easy to use and navigate,5
2014,HMNNNN...WELL....ITS OK I RATE IT 4,4
2014,Cool app,5
2014,Great app makes you banking,5
2014,"I don't kn how to operate dis.sign in,where can I sign up?",1
2014,"Nice app, gt bank on top",5
2014,What's better than banking with ease and convenience? This is a great app!,5
2014,the app is cool,4
2014,Nice,4
2014,Wow! I love this app. The internet banking platform is so delicious!! Thumbs up gtbank!!!,5
2014,Great app.very easy to transfer money to another bank account..GTB and Diamond remain best for Nigeria....,5
2014,I like. GTB I want. To be one of them,5
2014,Great app,4
2014,Whao! This is awesome now it works very well unlike b4 that I faced wt incorrect password issues. I can do all my trf  pay bills check my statement. Thks GTB,5
2014,It is great,3
2014,it simple the best,5
2014,Just improved it whereby u can send money to any account without having a token. But it is a nice app easy and convenient.,3
2014,The app was gud before the update now its just stuck at startup page.,2
2014,Excellent app to perform anything on your mobile. This app is very good to use keep on more blessing GTB,5
2014,"It either tells you ""incorrect password or locked down in another device"" More than Poor! To test the strength of this app, Gt bank should run it on different device. Keep having issue on my android 4.1.1 Techno L3.",1
2014,I like this one....knowing I don't v to go to d web to buy my airtime...I'm loving GTB everyday!,5
2014,Used to be 5 stars until the last update. Now it cannot open my mobile money account balance. Working now. Good job.,4
2014,Love it. Its the best. makes my life a whole lot easier.,5
2014,I wl advocate for virtual token and transfer to other banks from savings account with same limit as current.,3
2014,Very helpful.,5
2014,This is by far the best app on my phone... And that includes the phone OS,5
2014,What is this unable to open due to unstable connection?,1
2014,,2
2014,The app does most of what I need to do online. That's really great. There are still a few annoying glitches especially towards month end. Please don't be like MTN! Expand your IT infrastructure to match user flow. Thanks and we'll done!,4
2014,A good site great,5
2014,App lacks time out function. This app remain active forever even without any activity. You need serious re engineering on this app to be user friendly and confidence.,1
2014,All izz well,5
2014,Its limited functionality makes it very annoying,1
2014,Why do you need permission for my camera and microphone ???,3
2014,Good apps for banking,4
2014,FORWARD GTB,5
2014,I'm in love with this app.,5
2014,The app makes transactions both easy and secure... 5 star,5
2014,"The application is perfect, fast nd efficient.  I just luv it",5
2014,Not user friendly at all.,1
2014,Great app. Internet banking on the go... and the mobile money? I recharge my phone and send airtime to peeps. Easy to use,5
2014,Always reliable. I love this app.,4
2014,Love this innovation. Way to go GTBank,5
2014,Not working at all. Shame!,1
2014,Excellent,5
2014,THE SOFTWIRE IS DISPLAYING OPTION FOR OTHER SERVICES.,3
2014,App has improved.,3
2014,It's a wonderful app but this issue of resetting everytime and taking forever for it to accept a new pin after reset is disheartening.,2
2014,Don't like the fact that you still require tokens the security features need to be revised,3
2014,"Is good and simple to use, I like this App...",4
2014,I like it,4
2014,,2
2014,It Good too go,5
2014,Banking made easy,5
2014,Nice app,5
2014,"Everytime I try to do airtime recharge it doesn't work, always saying transaction failed, then the money will be deducted from my account which takes days for it to be refunded!! Don't use their mobile app ppl",1
2014,"The app is cool, but it doesn't allow transfers to other banks except GTBank. Please fix and get 5 🌟",3
2014,They are trying there best,4
2014,One major shortfall is difficulty transferring to other banks from a savings account. Also a downward review of the charge on interbank transfers would be welcomed. Most other banks have done so.,4
2014,The credit limit for wallet should be increased considering the fact that hadware tokens are not always handy for used with the mobile banking option on the go. Also dont forget to include my zain postpaid in the bills option and enable instant trasfers on savings acct.,4
2014,Egbeda,5
2014,"That is good job my bank I am fraud of you may Allah continued to blessing your staff, uplift you. Thanks",5
2014,Best app ever y'all go open a gt account asap,1
2014,Nice App,5
2014,I never find banking so easy on the go like this before... thumbs up plenty,5
2014,Works just fine..,4
2014,It apparently has server issues,1
2014,"You people should refund  back my 1000# airtel airtime I bought since April, you guys don't hesitate to debit me when necessary.",1
2014,Cool,5
2014,quite ok.,5
2014,Black Moses Entertainment Ltd.,5
2014,Very simple to ues,5
2014,"Easy banking on the go, I love it",5
2014,best,5
2014,Good,5
2014,"I love this app cos I don't need a separate id and password from my internet banking. Also its not tied to a device or sim, it makes it easy and convenient incase I need to use someone else's phone. Plus the app is so simple and straightforward",5
2014,"This is what I want, thanks",5
2014,I like this app. But it failed to work after updating. Telling me app already linked to another number. Pls fix n get a Five star,3
2014,Cool,4
2014,nice job,5
2014,Whaoo next app save of querying in the banking hall. My bank on the go. Gtbank best of its kind,5
2014,Good,5
2014,Easy Access For Transactions,5
2014,Its very exquisite.,5
2014,"Since i downloaded it, it has never connected to the server..please fix that.. You have too many clients who need this service",1
2014,I always recharge my phone using it,5
2014,"This application has not been working when you use another device with your registered phone number & your security pin. It keeps saying ""this mobile number has been locked to another device"" or vice versa. This needs to be corrected! One should be able to access the app on any device with one's registered mobile number & pin.",2
2014,"Despite the update, you could hardly do anything reasonable with it. Too slow, poor connectivity and crashing at the end of your long waiting.",2
2014,Good application,4
2014,Great app. Fine layout.,5
2014,I love both the bank and the app most of all the customer service,5
2014,Keep the updates up. I just added another star to make it 5ive. Good job.,5
2014,Not able to transfer funds to other banks except u have a current account,1
2014,I fink its cool if I can send to other banks from my gt mobile money,5
2014,Great,5
2014,Very good and easy to use,5
2014,"Banking made easy, now I can transfer money and buy airtime.",5
2014,I am about to start using this application,3
2014,Magnifico,5
2014,Great,5
2014,This app is so easy to use.  Thank you Gtbank for making internet banking so simple and enjoyable.,5
2014,I like this because Imake use of it very well. Thanks for easy our ways to transact business,4
2014,Cool,5
2014,This is the best mobile banking app so far. No need to call customer care for activation. Once you log on your Internet details its activated. Kudos,5
2014,Why can't I use this app with my phone? It kept stating ....missing expression.... My password and ID are all correct because I use them regularly with my system.,1
2014,Great application,5
2014,Love love love it,5
2014,"The app is nice & the interface is friendly but can not carry out any transaction.Why should it be compulsory for every customer to have a token before any transaction.On other banking applications is optional a typical example is diamond,it will not ask for any safe token but even online banking self,u can log in without token for those who don't have the token.Work on this so that low income earners can have access to the app.Why should we spend #2,100 on a token when there is also OTP which can be used.",2
2014,Thank you gtbank,5
2014,"I love this app, ........... Simply Awesomeeeeeeeee! But, I want you to fix the issue of 1. adding new beneficiaries, 2. Enable transfer from SAVINGS A/C too, 3. Fix the issue of displaying ALL BENEFICIARIES-what I am saying is that, if I have 30 beneficiaries on my account, when I want to make a transfer to say, beneficiary number 16, the app will only display up to beneficiary number 10. So, fix this issue and let it display ALL beneficiary even if they are up to 100. Nevertheless, I LOVE YOU ALL AT GTB!!! Kudos................",5
2014,This application is wonderful. Although some minor issues still there but its convenient,5
2014,I have problem inputing the secret answer on this app on Samsung galaxy note 3. Each time I type my secret answer I get invalid secret answer.,1
2014,"Nice app from a great bank. GTB, a bank to beat...",5
2014,"To an extend, it works for me but recently it stopped adding new beneficiaries.  Kindly work on it. If transfers to other banks can be done using a savings account it will be great, because from my Diamond savings account on the diamond mobile, I transfer cash to other banks with a little transfer cost of 63naira and it's so convinent.",4
2014,Very great,5
2014,Excellent,5
2014,Meets my expectations and beyond!,5
2014,Mobile Banking made easy,3
2014,This app is so annoying that I found myself acting obnoxious to the GTBank staff that tried to talk to me about it at Ojuelegba branch recently. It refuses to add new beneficiaries and in forced to go web before I can achieve anything tangible. It has only worked for GTBank to GTBank transfer for an existing beneficiary.,2
2014,Tiny packets required,5
2014,"This app is d best, it has helped me with a lot of transactions without going to d bank. Only serious matter beyond transaction that can take me to me to bank. I also load my Recharge card here. Great App ever!!!",5
2014,Awesome!,5
2014,Very convenient way to make transactions in the comfort of your home,5
2014,The best banking app so far. Gt you are the best,5
2014,Convenience at it's peak,5
2014,I love the App. Please add preregistered account here as well. And make it possible to switch my default card account to savings.,4
2014,Great Innovation,5
2014,very convenient saves me a ton of stress,5
2014,Great app,5
2014,I give it a 5 star. Deserves it.,5
2014,9ice,4
2014,"I now see practically that this is one the best in terms of operation, usage and security. A must for all gtbank account holder.",5
2014,Nice App. Better than other banks app,5
2014,Great,5
2014,It is a lot convinent,5
2014,Twas awesome till a couple of updates back. Now I can't carry out any form of funds transfer with the thing. Always fails now,2
2014,Awesome,3
2014,Nice and clean app. Every bank should follow suit,5
2014,"It's a job well done, only that it failed to list My TV subscription payment under cable TV Bills in mobile money app, though its in mobile banking app. Try fix the bug & get your 5stars. All the same, the app has brought banking to my door step, kudos to you guys.",4
2014,I love this app.,4
2014,I find gtb as the best,5
2014,Recent updates have made the app much better.,4
2014,The best mobile banking app in Nigeria,5
2014,GTBANK PLC and the others..... Thank you my GREAT BANK,5
2014,This is great app. Does the job does not crash. Well done guys,5
2014,Good,5
2014,"After the initial not-so-good experience with the mobile money app, the mobile banking app has been oh so amazing. Except for one or two glitches, it has become my banking platform whenever,  wherever!",5
2014,It's like the heavens gate right before me. The best app I gat,5
2014,Good,5
2014,Easy to use,5
2014,Excellent,5
2014,"It now works as described, but occasional issues need to reduce.",3
2014,Good,5
2014,Good,5
2014,great app for its purpose. beats using the web interface. The only problem i have with it is that the notification pop-up below fades in and fades back out before i barely have d chance to read if transaction was successful or not. pls correct this so that the user can close the notification pop up manually when he is done reading. Dropped it to a 3star because after the update I cant add new beneficiaries. It keeps telling me the beneficiaries exist. Very frustrating.,3
2014,Please why does this app need to take pictures and record videos without my permission???,1
2014,Nice,5
2014,Wonderful,5
2014,I don't know when this started but most def after the upgrade. Can't add a new beneficiary. Keeps saying the beneficiary is already on the list but it's not.,2
2014,"Stress free banking, all from my office and when am on the go. Good job with App Gtb",5
2014,There is still room for improvement. Better can still be best. Nice work guys,5
2014,Kudos to Gtb for this wonderful app. But it's so sad because it is not available on windows phone. Please work on this.,5
2014,Great apps from GTB,5
2014,The app may have compatibility issues. I've not been able to sign up since i got the app. The date of birth field doesn't bring up the keyboard for me to input info.,3
2014,Great app,5
2014,Basically satisfies all my banking needs.  Can't remember the last time I needed to go into a branch to do anything..,5
2014,"Cool app, effective and constantly improving.",5
2014,Nice app,5
2014,Thanks for making life much easier...great app,5
2014,Gud,4
2014,Cool...4 now!,4
2014,Nice app,3
2014,Easy and faster,5
2014,Well done GTBank Mobile Money Team,5
2014,Convenience meets effectiveness...,5
2014,A very good app,4
2014,Good,4
2014,Place make transferring to other Banks possible,5
2014,This is excellent! There is a lot you can do with it at the comfort of your home.  Get Gt Mobile Banking App and safe yourself the queue for so many       services in the bank hall.,5
2014,Its as if my bank is in my phone. Extremely flexible.,5
2014,Great app but there is room for improvements.,4
2014,I love it.,4
2014,Nice app. But I will be more glad if money transfer can be password done instead of carrying token all Round.,4
2014,Best banking app I've come across,5
2014,Good app,4
2014,Won't I rather bank with GTBank?!,5
2014,Great App,4
2014,Fantastic,5
2014,An excellent app I can do almost everything! GT una well done.,5
2014,"Very good improvement over the previous versions. However, its not possible to enter a kobo amount for transfers so in some cases an exact amount can't be sent. Small issue though.",5
2014,Good,5
2014,"Great app , ease of banking from my mobile.wouldn't you rather bank with us",5
2014,Yana da kyau kwarai,5
2014,A wonderful application,5
2014,Can't imagine how we survived banking without this app...excellent app,5
2014,Wonderful,5
2014,"its good and swift when it comes to user experience. However i think for optimum performance, a strong internet connection (Like wifi)should be used. Thanks",4
2014,"Nothing as ever been fast, secure and convenient as GTbank App... Banking at my favorite spot? So cool!!!",5
2014,GTBank's app excellent is what i call it,5
2014,This mobile app is fast convenient and by far very easy to use... Thumbs up guys!!!!,5
2014,"Gtbank mobile banking app is  the best of all kind,It enables me do cardless withdrawal and also pay my bills.May God continue to bless  gtb for dis easy way of banking.If it no b Gtb? He no b any bank",5
2014,Excellent,5
2014,"Great App. Now I can save money in  my mobile wallet for the rainy day.  I can also transfer funds to other users using their phone details or bank account details, I can pay my Dstv bills, purchase airtime.  I'm loving this app!",5
2014,I soooo luv dis app. Makes my banking life easier,4
2014,Una dey craze...nothing do dis app.....it works excellently on my phone suckers!,5
2014,Neat and Nifty,4
2014,You are scuppering us b4 u activate this app,5
2014,But then gtb has horrible customer service anyway so i guess it is expected.,1
2014,I find this App wonderful because it is easy to browse  through and accessing your Account is at your fingertips. Thumbs up GTB..,4
2014,this is simply banking at its peak,4
2014,My cash out thru ATM was successful...very happy,5
2014,one of best ever app you get around well secured and easy to use.,5
2014,Awesome app ! Good for all.,5
2014,Great app give it up,4
2014,Nice,2
2014,Testing it now,4
2014,excellent,5
2014,I don't know what these people are talking cos the app is superb!! Thumbs up GTBank!!,5
2014,Excellent,5
2014,Bankin yana  da kyawawan tsare tsare.,4
2014,"The app is pretty and colorful, but that's where it ends. It doesn' work right, one cant login without numerous failures, account balance takes forever to pop up. PLUS, the bloody thing keeps suddenly logging me out!! I'm very tempted to shut down the stupid account sef and move to another bank!!!",1
2014,Wtf with the app.. mal functioning.... cnt login. Please rectify this errorr,2
2014,Cool,3
2014,Excellent apps,4
2014,So bad dat nothing works...can't even open app both on my Samsung galaxy note 2 n my galaxy y duos.  I'm highly disappointed. .,1
2014,"As a strong critic of 2013 versions of the app, I now acknowledge that GTB has now got it right. The only major issue is the use of hard token for transactions. You do not expect one to carry hard token about. For mobile banking, please incorporate soft token, and you will have a near perfect app.",5
2014,Very poor app. It keeps telling me my number is locked to another device or vice versa,1
2014,Thanks is cool,5
2014,quite proactive,5
2014,Those who actively use internet banking will find it invaluable. Kudos to GTBank for the initiative. Now there's no need to get a browser in order to make online transactions.,5
2014,"However, we expect more improvement.",5
2014,"Don't worry about the little restrictions you get before you can use the app. Its even for your own security.  Once you are true, you will cherish this app.",5
2014,Nice one...very effective and efficient,3
2014,The app is very good. Keep it  up Gtb.,4
2014,An app that meets up to the high expectations I have of Gtbank.... Previous attempts at mobile money was a failure.... Easy to give 5 stars.,5
2014,Good,3
2014,Good App,5
2014,The app works perfectly well.,4
2014,The best tech-driven bank,5
2014,"The app doesn't do anything on my phone (galaxy note 3)except show me the home screen, consume space and was a waste of data........ fix..... Updated review.....now makes sense when the data connectuon is good..works like a charm",4
2014,I love this app. Great one guys.,4
2014,I luv dis,4
2014,"Tried to log in but it would not. Its always internal server error, pls fix this ASAP",2
2014,Good Job,5
2014,It's worth a try ..,3
2014,Great app. Excellent,5
2014,Can't download,5
2014,Its very good. Saves me from going to the bank which in my town is about 15miles out and closes at 2pm. Oh! and the queue you meet their is out of this world.,4
2014,This app is one of the best Nigerian Banking apps I have used. Well done guys.,4
2014,"This is a huge joke. I have no other device, merely reinstalled the app after formating my phone. So instead of using my phone's unique ID to identify the installation, the  locked a phone number to one installation. So they have no idea that one may need to reinstall their app from time to time? Lame-brained security!",1
2014,,1
2014,"This app is very nice,it safes me d stress of going 2 d bank 2 do transactions nd goin out 2 buy recharge card... really impressed",5
2014,,5
2014,finally,5
2014,I like it,5
2014,I read all the reviews and was sceptical. I did download it to my HTC one phone.  Worked immediatly. All you need is to input your passcode every time you need to use it.  Careful to distinguish between mobile money and internet banking account.   I did a transfer.. it was absolutely easy like the website.   Now I can bank more... And do more... I also use quickteller app for my verve cards account works fantastic too! Try it   Thanks GTB this was long coming!,5
2014,Not bad..easy.. user friendly...on point😍,4
2014,"Nice App,",5
2014,Gtb the best,5
2014,"We know we shouldn't celebrate mediocrity but what can we say when we find a one eyed man in the land of the blind. For a Nigerian bank, this is laudable.  The app improves with every update. So keep up the good work.",4
2014,Still requires token. Why is it a mobile app? ..should I go out and about with my token?? Sad expected more.,2
2014,Nice one,5
2014,mobile,3
2014,GTB on top,5
2014,Great.,5
2014,"Very easy to use with delightful interface. So happy with the update,  I can now manage my beneficiaries on the mobile app. Sweet.",5
2014,Great app,5
2014,"There are more complaints than credits. I think the developers should do something fast about these issues raised. I have not used it, but 8 out of ten complain, it is good reason to swing to action.",2
2014,,1
2014,"I have tried times without number to open an account and when I did, I never used it. Always closing",1
2014,The new app is simply flawless. GTBank came back with a vengeance.,5
2014,,3
2014,,3
2014,Looooooooooooove it,5
2014,"After hyping gtbank, I feel bad using this app..... Can't sign in, says my number is locked to another phone  Trying to register a new one, doesn't even work..... Fix it fast gtbank",3
2014,Can't transfer mobile money to other banks. SMH,3
2014,The best banking app in Nigeria,5
2014,I can't even sign in.... Keep telling me network problem... What a waste.. Uninstalling,1
2014,"After hyping gtb's mobile app, I couldn't send airtime to a friend that really needed it after waiting for over 30 minutes and it was really disappointing. I don't know what went wrong but I know it wasn't my network. I hope it doesn't repeat itself.",4
2014,,5
2014,Banking has gone mobile indeed. Nice!,4
2014,"Your customer care service are not picking calls quickly when they know that we don't call for free. Now i upgraded my phone and i can't log in..it says the number is locked to another phone. The first time customer service attended to me, a woman told me that it'd work after 24hrs but she lied..just nothing is possible. Why do one have to visit your office? Make the app manageable on the phone and in the App. One has to lock and unlock his account on a phone at any time without reaching you!",2
2014,"Having activated the hitherto redundant features of the app, I really think it can now begin to rival the best of online banking applications.",4
2014,I love it,4
2014,Well designed and easy to use....simplicity is d best form of innovation,4
2014,,5
2014,Transaction made easier.,4
2014,The GUI is superb and it's functionality is unrivalled.,5
2014,,1
2014,So user friendly,5
2014,Try to include alk the self services in Internet banking such as Western Union.  Nice app,4
2014,This application is a Nigerian Life Tool!!!  I love it to cos O Sure Baje!,5
2014,Gtbank just proved to be a bank that listens. ... kudos..,5
2014,,5
2014,"The App its better now, am enjoying it. Good one guys, keep improving.",3
2014,Nice recent update,4
2014,"While trying to update, I got the following error:  Update for (GTBank) could not be downloaded due to an error.  (927)",1
2014,It's wonderful,4
2014,Well done,4
2014,"Advice to the gtbank app developers, please always try to test your app properly before releasing it to the market, because when an update is release and its not doing what is it should do then that's a total waste of subscribers time and data.",3
2014,Best Banking mobile app. Job well done.,5
2014,GT Bank  on top,4
2014,This is banking made easy. This update is well done.,5
2014,Very good app. It makes life easier.  I wish the purchase airtime page was linked to my contacts so I dont have to type in numbers I want to purchase airtime for. I also wish the transactions in moblie money were sent to my email so I can print out as a proof of payment for accounting purposes. Otherwise it is an excellent app.,4
2014,,1
2014,Good job,4
2014,One of the best mobile banking app,5
2014,Great application,5
2014,,5
2014,...Will appreciate if developers would include the narration column in the transfers for people who make multiple transfers to one account for different purposes. Good job so far though.,3
2014,This is an excellent app. Works perfectly.  My banking hall transactions have been reduced by more than half! Dis new update makes it even better!,5
2014,Its  a nice  app Ur account on d go,4
2014,This is an excellent update. Works seamlessly. All you need to add is allow interbank transfer on Savings accounts and you get 5Star. Well done GTB,4
2014,I do not have any reason to visit the online banking portal anymore. Thanks to this wonderful app,5
2014,"Quick and easy login. Gtb made things easy with this app, and the security is fantastic. 5star app indeed.",5
2014,,5
2014,Easy and convenient,4
2014,,5
2014,Waited for soo long for dis app to b updated,5
2014,Excellent!!!!,5
2014,noting intrigues me like searching and booking for flights on this app. GTB you guys rock..keep it up,5
2014,,5
2014,Now the best Gt banks on top,5
2014,Makes life easier now,5
2014,"No more long queues to do basic transactions. You can now do them on the go. Thanks for adding the ""Add Beneficiary"" feature. Dunno if transaction receipts can be downloaded here, if it can, then this is just great!",5
2014,I love this app. Makes life easier. It saves the stress of waiting for my web pages to load on my mobile browser.,4
2014,,5
2014,There should b upgradement i am tied of this application called mobile banking.,1
2014,Nice app,5
2014,Its a good app. The thing I don't like about it is not being able to send airtime to myself or a friend except through mobile money and I don't use that.,3
2014,Cool.,5
2014,Now working as expected. I thought it was just going to be a mobile money app.,4
2014,,4
2014,It ok,4
2014,Mobail many,2
2014,Would hav given it 5star if more options ar brought online lik bills payment nd pls simplified online transfer,4
2014,I like this.... Nice one coming from a bank with big ideas,5
2014,I love it,4
2014,Works great. Try it.,5
2014,I  love this,3
2014,Can be better,4
2014,Am never disappointed to av chose to bank with you,3
2014,,5
2014,"Hi, This GTB mobile App is really cool. works fine on my Tecno M3. Was linked with my GTbank account. i can even check my bank account bal with the Mobile Banking option, I could transfer to my wallet quite easily... with transaction notifications promptly.. I only have a reservation, I hope the team of developers are seeing this on time: the option to transfer to  another GTB accounts or to another bank still doesn't function.  I need a help now, i had to do a factory reset on my phone, so as i tried to login, it keeps saying the app is locked to another phone... how can you help with this? i have my log in details ok.",4
2014,"Why must I link my MM app to my bank account in order to move to the fully banked level. GTB has my details..i went to the bank and submitted all required documents. But now you insist I link the 2 accounts. What of people like me who like to want to keep autonomy between their accounts and the mobile money wallet. Do you realise that on the unbanked level I cannot even pay for DSTV subscription, the N3000 limit is ridiculous and you know it. The mobile banking app does not allow me pay bills only money transfers that I still need a token for. Why? The app wallet cannot be funded unless you link it to your account, I cannot even fund it through the ATM...even GTB ATM or Quikteller. Also why must I use the phone number registered on my account for the app. Even after proving to your people that I owe the 2 numbers. will have to stick to my quick teller app.",2
2014,Good innovative but working below average now,2
2014,Bank for the youth.,5
2014,Thank,5
2014,,4
2014,,5
2014,,4
2014,Am glad GTB have improved d platform. One more thing will be to be able to recharge my phone n make payments for cable subscriptions. Thumbs up,3
2014,Vastly improved over the previous version. I find myself using this more and more over the internet banking portal. Convenient and stable.,5
2014,Very handy app,5
2014,Men d app is Gud BT am finding it difficult to recharge even after going to d bank to link it wif ma a/c,4
2014,Fine,5
2014,Its a good app,5
2014,"I had the first mobile money banking application which I uninstalled fast. Just stumbled on this, checked to see if there was an improvement and I'm so impressed. You need to see the smile on my lips as if I own the bank. Kudos on the innovation in the application. You've listened to the users.",5
2014,.....,4
2014,Keep improving day by day. Except for network problems which is basically depends on mobile data networks. I like the swap btw mobile money and internet banking. Good job guys,5
2014,Ok,5
2014,App is not even opening on my galaxy S2,1
2014,Can't login as app keeps prompting number associated to another phone or vice versa also customer services has been taking forever to reaponse while calls is not free. Please do work on this. Thanks,1
2014,,5
2014,nice one.... clean n works perfect,5
2014,"Just downloaded the gt bank app after getting the email and lots of doubt. I like the new app MUCH better. Login is easy, aesthetics is simple and clean, provides most or all features available on internet banking. Transitions appear seamless. I'll provide a full update when i use it a few times. So far, well done GT.  Old review June 2013: Couldnt  connect it to my bank account. Called gtconnect and stayed on the phone for hours but nothing changed. Pls return the old gtmobile app.",3
2014,"GTB, This is a fantastic app. Good to know you guys are always advancing in giant strides and it's always a good feeling banking with GTB. The App works great on my Android, I especially love the Mobile Banking, easy access to my accounts and online banking-on-the-go. Thumbs up.",5
2014,A very okay App,5
2014,This is the worst bank app ever! Check the FCMB app and learn how to make a mobile app for banking! Wish I could give you no star.,1
2014,"I have to admit, I'm really impressed with this new app. Very well done. Thanks for listening to the customers.",5
2014,One of the best banking app I have used lately. I'm impressed.,4
2014,Nice interface,4
2014,Nice,5
2014,Gets tied to one device instead of mobile number. Needs fixing.,1
2014,"Improved at last,but some features are still nt in full operation. 1 can not transfer money within GTB n oda banks. Pls find a quick solution to dis n remain d leader u are. Thumbs up.",5
2014,Great,5
2014,I can't even log in totally worthless app,1
2014,"There has been some improvement in the app, but the developer needs to do more. E.g the user should be able to enter exact amount of airtime instead of choosing from a drop down menu.",4
2014,Now Okay,4
2014,"It does not work for but am still trying to know how to use it""!!",3
2014,My bank and i love their simplicity,5
2014,,5
2014,I can not log in,4
2014,This application is wonderful,5
2014,"Cannot logIn to mobile money, in my phone, but mobile banking does.",2
2014,Easy to install.,4
2014,"Finally Gtbank is soaring higher. i love the improved online banking apps with its features. Gtbank, my bank and I.",4
2014,This upgrade made the application better.  After I upgraded my version I found navigation a whole lot easier.,5
2014,It's good u guys listened to us the users and improve. Good!!!,4
2014,So nice,5
2014,Always unable to log in due not inability to connect to server.,3
2014,Cool,3
2014,Fantastic,5
2014,Na so,5
2014,Banks,5
2014,"It keeps saying my number is locked to a device even after doing a hard reset, please do something to these",1
2014,"This app is beginning to live up to the GTB standard. There is more room for improvement;  1). Under account activity, there should be a way to indicate transactions status, ie failed, succeeded, etc. Its very important. You have it in your regular banking transactions, so why is this different?  2). When I purchase airtime for someone, it should the person's number that should show on the transaction, not mine.  3). After completing a transaction, the message that this displayed to me (the server response) should stay until I dismiss it. Currently it appears and disappears before I can say ""GTBank""...which makes it almost useless.",4
2014,Is this real,5
2014,Jesus Christ Finally!!! Many thanks GTB. Now I can proudly say u are the best.,5
2014,Nice package,4
2014,Nice work,3
2014,Awesome,4
2014,Nice job.....,4
2014,"Since this new update, I cant sign into my mobile money account. It keeps sayin cant connect due to network error. Pls fix, it was much better before d update",2
2014,Online real time!,5
2014,This app is just too cool no more stress in doing your thingz. Its simply much convenience,5
2014,It cool secure. App,4
2014,Fast and reliable.,5
2014,Good,5
2014,Good,2
2014,Great improvements,4
2014,It's a cool app,5
2014,"Very reliable , but now i can't install on my phone now. Can i get any help ? Cause i love this apps",5
2014,still need to upgrade,4
2014,"This is a trash since two weeks now I can be able to login my mobile money even the nonsense mobile bank add you add to the new vision doesn't work good properly to our taste, Pls I beg go back to previous vission if new vission can be done. Nonsense",1
2014,I really love the integration of mobile banking into this app. I've carried out transactions on it and it went so smoothly. I've also noticed that it's faster than it used to be. This is really nice. Still expecting innovations from Gtbank. You rock!,4
2014,I appreciate innovations,5
2014,"I dnt knw why, i hv full network access bt when trying to use d app it keeps telling me can't connect to the server bt the old version works very well, plss fix it or else. Am using Tecno p3",1
2014,Nice ul....good work,4
2014,Why are we encounter this inconvenience Inconviniences,5
2014,It good for all,3
2014,"I really appreciate your effort for providing a new apps that suites the low version Android phones, but still there is a problem while signing up on mobile money, transfering to other GTBank accnts, and other banks accnts.",3
2014,"Great app, now this is true mobile Banking. Nice one,  Keep up the Good work.",5
2014,Very difficult to log in. Cant link my bank account with it. Mcheew!,1
2014,Transfer funds not working. One can't rely on the mobile money. Apps like Readycash are still 10 miles ahead of this.,2
2014,U guys av to do something abt this app. Since I upgraded it I av not been able to log in,1
2014,Since the last update. I can't log in. It's saying rubbish,1
2014,It's very good and easy get assess with your account and as well recharge through it.,2
2014,Nice appear,5
2014,Good mobile banking application,5
2014,Excellent,5
2014,Its really a wonderful app but i will love it more if u make it possible to transfer money to other banks,5
2014,"This app is yet to reach great performance even before the upgrade to include mobile banking. Since the upgrade mine has stopped working. It kept saying ""can't connect to server, try again later"" for over 3 weeks now. All my effort to get it back to action proved abortive. Called and mailed several times, but still no genuine response. The annoying thing the staff don't even care or sounded very shallow. They responded to email when they wish and often times lacked substance. GTB has completely mutated.",1
2014,Impressive,5
2014,Nice,5
2014,I can't open my online banking account with the app.  It keeps giving: Can't connect with server.  I uninstalled and reinstalled twice but the result was the same.  Please fix to get  my  5*,1
2014,This is a very good app from my dear bank. Kudos,4
2014,Best bank ever..,5
2014,Nice app,3
2014,Home base app,5
2014,"I cant recharge my phone again,keeps giving me error code.aside that,it's perfect",4
2014,Excellent,5
2014,This app keeps me home and abreast with my transactions,5
2014,"A sure sign that you have listened to the complaints raised on mobile money and acted accordingly. I know this app is still evolving so please in the subsequent updates, make it more robust than it is now; can't add beneficiaries on both inter and intra bank transfers yet.  It will also be cool to be able to view account activities within a user-defined interval and not limited to the ones displayed.  I most definitely love the incorporation of both mobile money and mobile banking into one single GTBank app. Switching from one to the other is super cool!  Simple but rich UI- just like the GTBank culture. Kudos to the whole team for pulling this off. You are definitely the pace setters. Thumbs up!",5
2014,Found to b very attractive,3
2014,5 stars for usability as well as look & feel,5
2014,Excellent,5
2014,Super!,5
2013,"Am getting highly disappointed with GTB in terms of this mobile app. The update is crap, with bad login UI. And once you do an update, you always receive a message of the acct being locked to another device. Pls, give us the full package on this mobile money app or kindly remove it totally.",1
2013,"Authentication.: Customer not found error message when tried to log into the App, although it work last night (30/12/2013) after calling the customer service no but since stopped and now showing error message ""Can't Connect to the Server. Pls Try again Later.Hope the quick fix would be a new year gift to GTB customers abroad.",3
2013,"After the last update, it's much improved, still there's still a long way to go. Mobile banking is merely to view balances, nothing else works.  GTB, make this fully functional as I know u can!",3
2013,"Everything was fine just before the latest upgrade, it really changed the face of everything creative wise but on the contrary,  it makes transactions almost impossible... going forward,  would appreciate a simple upgrade that would retain your seamless service. Thanks all the way!",3
2013,Bravo!πis app has wonde®ful features.But i have problem signing up.,3
2013,"I dont have any doubt in my mind, and have always told my friends how flexible GTbank is generally. This app has further simplified my banking experience. But this app needs to be built to respond faster, aside from this i am ok with.",3
2013,"Please I can't loggin, it gives me a message that this device is already locked with another number. I no longer have the former app on my phone. What can I do",2
2013,The app is long awaited. MobileBanking working fine but not MobileMoney,3
2013,Can not transferred money to third party account,3
2013,Super,4
2013,Best,5
2013,Is an easy and simple way of downloading application,3
2013,Exception apps,5
2013,It does work sometime,3
2013,"My bank has finally gotten it right, I so much love the addition of internet banking to the app as I always have issues using the mobile money, was considering deleting the app till I saw the comments about improved features and decided to update and try it out and it was great!",5
2013,This is the best mobile money software ever. Please put some more work on it and also include airtime top up and Dstv Payment,5
2013,Cool app. Keep up the good work. The mobile money is really slow though.,5
2013,Nice one,4
2013,I use a Tecno phantom A+. I've been using the app to do practically all my transactions until I installed this latest update. Its almost impossible to do anything. The app is now very slow and ineffective.,1
2013,"This app just got worse after its crappy latest update. Can only just log in now. Can't purchase airtime, transfer to or from wallet. Just fed up.",1
2013,Mayb,5
2013,I'm chjosing to leave my previous revious so that people can gey a sense of where I'm coming from..GT bank can now be said to be the best bank cos it listens. I'm a super fan of GTB but this app is very misleading. Mobile money should be just a component of a banking app and not the main thing. You used to be the industry's leader in innovation but this time I suggest you go and understudy Diamond Bank. Give us full banking or take this off the playstore so that other banks can service our needs. Thank you.,5
2013,Kul,5
2013,Perfect,4
2013,Glad to finally have gtbank app. It works just gud. Would have been more nice if those of us outside naija can use the mobile banking too,4
2013,"the app is really cool, but it would be even cooler is you could add a beneficiary through it",3
2013,Best,5
2013,"Overall, the current version is the biggest leap for the mobile app. However, while the mobile banking part is fast and easy to you, the mobile money component is damned sluggish, especially the last step in a transaction. After one has confirmed a transaction, it takes such a long time for the fail or success message to pop up. Otherwise, I would have given 5 stars.",4
2013,"Crappy not working,  the worst bank app ever.",1
2013,makes your money easy to access,5
2013,It's helping me anytime i need money,5
2013,you need to do more,3
2013,Now app shows a blank white screen with two shapes at the top,2
2013,Very good,5
2013,Much improved user interface. Quick and easy to use. Great job Gtbank.,4
2013,I love this,5
2013,The app works fairly well altho most times I do airtime transactions it takes a very long time and then tells me it failed when it was actually successful. Generally the app needs to speed up its operations it takes too long,3
2013,Good. I've been waiting and expecting this since Gt Lite was phased out. Excellent GTB. Always ahead.,4
2013,Alot better now. Good work,3
2013,Since i updated yesterday 19th i can't sign in again. ...pls what should i do?,3
2013,The app saves one time and money.,4
2013,Nice one to the gtbank dev team. App works fully now but there's room for improvement still. Thanks.,4
2013,Good work. So cool,5
2013,"Since I updated the App on 17th December, 2013, it has refused to open again.  I have even uninstalled and redownloaded another one but, the same problem. What could the error be?",1
2013,"Finally, this Mobile Money airtime purchase app has been transformed to something useful",5
2013,The mobile banking integration is a welcome step.  Keep the good work up,5
2013,Mobile banking integration has finally made this app a relevant one. The old Mobile Money was just an airtime purchase tool for me and nothing more. Keep the improvements coming. Kudos!,4
2013,"Getting stable... Well done pple, you've earned double star from me!",3
2013,"Fair,not too bad but it needs more functions. Like quick teller functions.",3
2013,Mobile morney,5
2013,I like the new improvements though,5
2013,.,5
2013,Better,5
2013,Great app,4
2013,GTBank kindly include the option to purchase other amount; so that the app user can specify exact amount to recharge on phone. Limiting us with only the provided options reduces the effectiveness of e-recharge platform.,3
2013,Why have an app that says mobile banking coming soon so what was the update for? And whoever respond to the reviews should have way better responses,2
2013,good application but should have been better if one is able to access his or her bank account,4
2013,"This app will never allow you log in again if you have a cause to format your device and reinstall its apps. Beautiful nonesense It will tell you your mobile number has been programmed on a particular device, so they are no longer compatible, yet you haven't change device or mobile number! Very good poor app. You want me to go and qeue in your hall again? No way, I got a better option!",1
2013,Can always get better and better.....thumbs up guys,4
2013,Absolutely nice,5
2013,Nice one!,5
2013,The app is better now.,3
2013,I have never seen any app as this After the stupid update the app is expired.,1
2013,"This is far worse than the previous version.. if u knew you cant improve on something, you should have stuck to that which you had ..",1
2013,"A very Gud app,just wish u extend transfer of money to other banks accounts.",5
2013,"With all sincerity, l prefer the older version, better still if the new version can be improved upon to the level of the older version or better than the older version it will be highly appreciated.	with due respect wish to complain about the new integrated version of the GTbank mobile money/mobile banking application. Since l downloaded the new version l have been finding it difficult to log in successfully with my transaction history on the screen like it use to be with the older version. With all sincerity, l prefer the older version, better still if the new version can be improved upon to the level of the older version or better than the older version it will be highly appreciated.",2
2013,Super awesome,5
2013,Love it!!!,4
2013,I'm unable to login after d updating pls do someting on this,5
2013,For perfect transactions,5
2013,Total nonsense. I cannot even register or do anything. I am uninstalling,1
2013,"My smartfone (tecno p5 was unstable, i had to reset it. I installed gt mobile again but cnt sign-in bcos it keeps telling me "" this phone no. Is not registerd or its registered to another phone. Pls fix this. Tnks",3
2013,I love this app,3
2013,"I hope l am save, l have been using Gtb since 2001 ,l am even a share holder",5
2013,Gets d job done,5
2013,Nice,5
2013,working perfectly on my HTC Glacier. I am able to recharge my phone and transfer money to any GTbank account.,3
2013,It bus hit Nn,3
2013,Does what it says. Any day anytime. But I've had money withdrawn from my account but didn't find it in my mobile money wallet. Till now I don't know where it entered. Asides that... Its just OK and Secure.,4
2013,This app sucks! I didn't expect this from GTB i've been transferring 400 naira credit for the past 20 mins now....... it is still loading. Utter nonsense!,1
2013,It OK ' have use it and it OK,4
2013,Good,5
2013,GOOD,3
2013,I don't know what is the problem of this app I have download it but can't allow me to activate my account! when I put the four digit it started written the pin is'nt correct!,4
2013,It works well so far. I logged in so fast and easily. Although I had long applied for the mobile service and did receive activation code.,5
2013,Complete waste of time,1
2013,Cool,3
2013,"One of the worst apps so far, doesn't work at all and yet they still keep it.",1
2013,Saves stresss,4
2013,Alhamdulillah,4
2013,GTBank that got an award for excellence in service delivery? I can't believe its the same bank that rolled out this utter rubbish. Please remove and repack.,1
2013,"As a new account holder with gtb am highly disappointed with this app.  Don't know why I burged into opening an account in the first place.  Made several calls to their contact centres and all I get is delete and re-download,  how about gtb deleting the app and come back with a better platform.  Rubbish",1
2013,I have read the reviews and I usually like to see thing for myself. I installed the app yesterday 28th Oct 2013 and I wanted to fund the account it said error but my account was debited. I have been call ing since then and it has been story after story because the 'automatic reversal' did not work. Would you rather bank with us? Err....No.,1
2013,Can't view my msg why,5
2013,"You guys can do better than this now, haba!",1
2013,"Of 6 years of dealing with Gtb, this is the most annoying thing. Scrap and you call it app. See bad reviews from a-z. And the management can't even oder the team in charge to device a means of resolving these numerous issues.",1
2013,I have downloaded this app for months now. Each time I try registering it gives an error message. Was returning to Lagos from Warri yesterday and while in the bus needed to make a transfer to someone who was stranded. Gave it a try again and was rewarded with disappointment. If the code for this app cannot be properly written then it should be quietly removed from the app store.,1
2013,Is more of a wallpaper. Can't do nothing with this app,1
2013,So good,5
2013,Good job,5
2013,I still can't activate my account.  The app does not allow me to input more than 4 digits and when I try to activate it tells me that my pin is not strong enough.,2
2013,The site z a real trash.,1
2013,"Swift payment never works. But most importantly, let the user be able to select the amount of airtime credit according to the selected network's denomination. Not all of us are using MTN (eg: can't buy 1000 direct)",3
2013,Nice 1,4
2013,Satisfactory,4
2013,Can't activate.,1
2013,"With best internet banking platform, I can't fathom why this mobile software is far from GTB standard.",2
2013,"This is quite commendable. Gets the work done with style--a big improvement. Also, now has expanded utility. Kudos!  However , it would be convenient to have access to my GtB savings account as well ie my account balance, statement and other relevant stuff.  Bug report: when I get a notification and click on it, it takes me to the sign in page, rather than the full text of the notification.",4
2013,This is now easy to use with d bill payment option. Very incredible,5
2013,"I would give 5stars if i can send money to other banks' accounts as well as purchase other values of recharge card in forms of #500, #1000.",3
2013,You guys are getting worse by the day. I have not been able to use this app for more than a year and half I registered. I needed my account to be merged with the mobile money account. I have filled both the mobile money form and update form more than 10 times. I have spoken with the customer care who transferred me to about 4 departments for more than an hour and I still can't use it. I have written several mails and no reply. Tell me why I should have this update?,1
2013,"Got the fix, nice respond by the programming team",4
2013,"Nice application, would have loved it more if bitcoin was introduced.",4
2013,"Is it me or is d app just crap,how do I add my gt account?av used beta gt apps",1
2013,Useless app. .. am not sure you guys want customers to use it. .. do you even try to address the issues? Mcheeeeewwwwwwwwwwwww,1
2013,It said I have registered an account with my phone so I cant access my account cant remove the other account or remove the new one . FYI the help section on the app should be about how to login or use the app not all that in there. Total waste of time,1
2013,"I used to enjoy this app on my BB. Now I changed to android and I can't log in on this new one. I downloaded the update, guess what? Still the same! I'm stuck!!!",3
2013,Nice app. It would ve been more exciting only if I can make transfers to accounts with other banks rather than just GTB accounts. Hope u really work on that.  Thanks.,3
2013,"I just changed my phone, I tried to login on my new phone but it is not allowing me. Since there is no option to disable account if it is associated with imei on previous phone, I can only hope you'll resolve it.",3
2013,Was never stable but still log me in after many time of trying before but now it's worst cus I can't even log in at all. Please work on this for god sake this is Gtbank app not some road side bank....,1
2013,You need to go the bank and physically fill a form to link it to your bank acct. It works well.,4
2013,"You have done wonderful and great improvement.  In fact, I give 5   gbosa",5
2013,professional,5
2013,Too frequent update,4
2013,Good,3
2013,"Pls, I just signed in now for mobile money. But I have a bank account with gtb, how can I link my account pls.",5
2013,"Working very fine now, I just re-installed it.",5
2013,"Gtbank still proves to Nigeria and the world that they also know the game in banking,in-fact they have made my life really easier 7 BEERS FOR THEM",5
2013,Nice improvement on the interface and the app is more user friendly. Users should be allowed to link accounts directly withe the app with the use of token and other security measures.,4
2013,Says test version of the app has expired. And this hasnt been resolved yet.  Your response to customers telling them that the error has been fixed is rather inaccurate.,1
2013,"When I launch the app, it says ""Your test version of this app has expired""  Hence the app is unusable/nonefunctional.",1
2013,The app said my test version has expired.,1
2013,For crying out loud test period ? This is a time waste app your update turned this app to a trail app gosh .,1
2013,I found this application very useful.  Link up was very fast and remains steady,5
2013,The apps is far better than the previous. The only shortcoming so far is inability to transact business with other banks using the platform. Can something be done?,4
2013,Gr8,5
2013,"I see comments about dis app but i tell u,its one of my best banking app as it gives me full access to my acc and my wallet...transferring money just got so easy.....thanks Gtb",5
2013,the. update is much better I hope u guys have reduced the push SMSs that come every day,4
2013,It crashes every time and you can easily do a simple transaction like buying airtime. ...it doesn't connect easily and its not reliable...if I can give less than 1 star I would!,1
2013,"I really think GTBank should take my earlier advice and learn from Access Bank. Stop dancing around in circles in the name of mobile money. With Aceess mobile and Access online, I don't have to go to the bank except for deposits yet my Access mobile does much more than your mobile money is yet to do. All this directly from my Access bank account and yet I linked my Access mobile to my bank account by myself without going to the bank to get it done. Just let go of your pride and learn from Access Bank",1
2013,Not working on my galaxy S4. Blank screen since have been downloading it. Plz GTBank work on this,1
2013,Cmon guys...you can do a lot better.,1
2013,Cool,5
2013,Did not work,1
2013,It goes blank and does not even work on my GS4,2
2013,This app is a waste of time!!!! Will not open on my GS4,1
2013,"its not compatible with samsung gt b5512, plz fix this",4
2013,Cant seem to complete registration.its totally useless and annoying and depressing and time wasting and i can go on and on about how the developers are so lazy and incompetent.its the worst app i ever downloaded.,1
2013,good,4
2013,"app sucks, I can't register on my Samsung S3 it keeps saying error, plz improve guys cos I will really love to use the app, I gat an account with gtb...",1
2013,"Where is GTMobile for God's sake, is it only mobile money that is available for use here, GtBank? T-Mobile works fine on my blackberry and it's linked to my account with no hassle of form-filling. Please provide GTMobile for android.",1
2013,I would write too much on the poor app but will do so. I strongly believe this app should not have had a GTbank logo on it.,1
2013,Please fix it,1
2013,Wonderful experience,4
2013,So far so good.,5
2013,"This has got to be the worst app in the app store.  After downloading it several times it still wouldn't open it just gives you a blank page.  I thought GTB was way above others, I guess it's time they get taken off the play store",1
2013,Not work on samsung galaxy s4,1
2013,Crappy app. Doesn't work on Galaxy Nexus. Couldn't they at least list supported phones and devices?,1
2013,dis app is not compartible with tecno p3. i am disappointed o.,1
2013,This app is not functioning on my galaxy s4..,1
2013,"Upgraded myself from Galaxy s3 to s4 unfortunately the APP doesn't work with S4 , PLEASE TELL YOUR DEVELOPER TO UPGRADE THE APP I'M ALREADY MISSING IT (GT MOBILE MONEY ) ON MY NEW PHONE",1
2013,I like it,5
2013,All I get is a blank screen with nothing on it. This app is really crappy and should revamped.,1
2013,"Hello, i forgot my pin after some weeks of not using the app and thers no way 2recover it...dats crios..",3
2013,Opens a blank beige full-screen background and does nothing. S3 running CM10.1,1
2013,ABDULMUMINI,5
2013,"I have downloaded the gtmobile money on my mobile phone (HTC) and worked. However, I have tried to download it on my Samsung Tab 2 to no avail. Could you please do something on this so that all tab users would also benefit from the application. Thanks.",4
2013,Just a few bank wallets options for inter bank transfers,3
2013,This is a very useless apps that i have ever come across.,1
2013,Doesnt work on samsung galaxy s4,1
2013,Total waste of my time....worthless app..do us a favor and remove it.okay?,1
2013,I upgraded my phone from X3 to X4 samsung an downloaded this app. When I lunch the app nothing came up. Just blank screen I think they need to upgrade this app for X4,1
2013,Its nonesense is not even opening after installing it twice.Just a waste of time.,1
2013,Very exciting. .,5
2013,"Rubbish app. Never worked on my android device. It wont even upgrade. Taking after cues of other people, am deleting right away. Gtbank is dissapointing",1
2013,Very good more options for bill payment s required,5
2013,What's d point in an app that doesn't work?,1
2013,"I have used it severally. It has served me well, however, they need to give more options for airtime purchase between N400 and N1,500. There are some times when I only needed N1,000 credit for someone and I am being forced to do N400 twice and N200 to make that amount.  We also need to be able to do more on the Mobile Account other than just mobile phone recharge and select bills payments.",2
2013,Good,5
2013,Doesn't work on Nexus4. To think I just shared the video on FB.........,1
2013,"This app is very poor and should scrapped or updated. i paid in N2,000 into my acc thru quickteller and my acc was not credited up till today after laying many complains to gtb and interswitch",1
2013,Coooool.,4
2013,like it,4
2013,God is good.,4
2013,"This is extremely disappointing. To think that such an app can come from GTBANK even makes it worse 4 me kos I expected a lot more. I won't advise anybody to download kos even after the update,  I still couldn't login.  *hiss*",1
2013,I just installed it on my phone and all I get is a blank screen when I launch the app,3
2013,Everything about this app and the services attached to it sucks. Please I beg of you dont download it if you are planning to. Their customer service dont understand the service. I have been repeatedly frustrated both by the app and the raghead guys at their customer service desk. Very big shame to GTB. To even think I changed from sterling bank to GTB because of this mobile money is appalling. I give the service Zero star,1
2013,Complete flop. Utterly disappointment. Very unlike GTB.,1
2013,GTB should get their acts together. First it has taken them 2 whole months of several applications to link my acct still not linked. Only to update yesterday now it shows me a blank screen. Pls go to a better developer. This apps sucks.,1
2013,"This new update doesn't work. Annoying u cant uninstall update, the old one was better. Pls with banking halls horrible not a horrible app too!!!!",1
2013,"This application is a disappointment. It performs much below whats known as GTB standard, always unable to connect to server even with the best internet connection available or failing midway. Guys u need to save and uphold ur reputation.",1
2013,"It doesn't ever load,it always says error on ma galaxy tab,what do I do",1
2013,This is more like a disappointment. GTBank of all people could not do a good App.,1
2013,Wow its cool,4
2013,"I signed up and received an activation PIN, so some reason the PIN is 6 digits but the app accepts 4 digits why? Waste of time and space uninstalled immediately!",1
2013,"You guys have the worst customer service ever. You never reply your mails yet you advertise it like it works. You have made it literally impossible for me to reach you from here in the U.S. I always have to send someone down to the bank to get things done. You don't even read user comments on forums like this to know what customers are saying. If you are running low on staff, FIX IT!!! As for this app, I installed but God knows I will never trust you guys with stuff like this even if I'm in the country until you learn to reply messages and customer complaints.",1
2013,It takes eternity to complete sign up! Successful at signing up at last. But I have a lot of regret using this app. Now my money is trapped inside. I cannot login again. Help!!!,1
2013,"Does this app really wörk, its returning an error message when ever I try tø register, besides that its tø slow.",1
2013,"Firstly, I can only connect via wifi.Then I find no way to connect my bank account to it...installing it was a waste of time.",1
2013,l just tried to install this app and l Could not even sign up.   The GT Bank I know leads in innovation. This CAN NOT be a product of GTB.  Please revamp and relaunch.,1
2013,"Please I funded my account, but it's not reflecting... Secondly my phone had a problem I had to update the system software when I downloaded the application and tried to login they were saying that the phone already has an account... Which another account again? Apart than the one I opened",1
2013,This is the dumbest product from GTbank,1
2013,"Develop this properly,I love GTB a lot but this is ridiculous.Can't even sign up,waste of bytes.",1
2013,Nice. As in really nice. ;),4
2013,"I used to think GT bank were pioneers as far as banking is concerned but I am afraid I am disappointed. They should look to Diamondmobile as to how a mobile application should work. I should be able to do all my transactions from this account, buy recharge cards and so on, just as is available on diamondmobile. I hope they read this and implement",2
2013,Installed it and I kept receiving messages on the app addressed to a Mr deji! Immediately uninstalled it!,1
2013,"Downloaded it twice, still cant activate my acct....y'all got plenty work to do on dis app.",1
2013,I can't even switch to landscape?,1
2013,I can't register...keeps showing error message. Customer care couldn't solve the problem......shame,1
2012,Muab,5
2012,Lovely app,4
2012,This is a superb app. I can now bank on my finger tips. The phone recharge option I'd awesome.,5
2012,Your app send to much sms upon usage. There is still so much work to be done and why can't I just link it to my gt bank account.,1
2012,It doesn't work! still doesn't work.,1
2012,"When registering, the pages flick and it leads directly to an error page. You need to address the issue fast.",1
2012,Needs more work,1
2012,"You can't register. It kept bringing error messages. The app sucks, improve on it.",1
2012,all this application dose to say error when u are trying to register,1
2012,App still has login issues. Pls fix.,2
2012,Error this phone is not registered to the given account or another account is registered to the phone. WTF Does that mean.,1
2012,Very nice,3
2012,İ love the idea of mobile banking but it seems like Gtb app is not yet ready it keeps giving an error. All the same great job.,2
2012,"Not working, please fix",1
2012,Good start from gt. But I couldn't go beyond the sign up page. Kindly release an update asap. Will check back first week in January. Trust gt will improve this app.,3
2012,Good,4
2012,It doesn't work,1
2012,Nice move GTBank. Nice move.,5
2012,Doesn't work on my HTC Desire,2
2012,Cool,3
2012,This is a pace-setting move from one of Africa's finest. Way to go GTBank!,5