year,content,score
2024,Best of the financial apps However this morning.It is not functioning at all.,5
2024,Unique I look the app... 🥰,5
2024,What a wonderful app,5
2024,Good app,5
2024,I couldn't make transfer on it since I redownloaded the app.it kept taking me back whenever I wan to select the bank to transfer to...so frustrating.,1
2024,"I am being made to look like a fraud right now. 24hrs after i initiated a payment, the recepient account is yet to be credited. I have sent an email and calling is like a very impossible task as no one is picking up calls. This is frustrting. Wht cant i also view my account on my laptop, even though i can on my phone? Session ID i am being asked to provide cannot be accessed via my phone!",2
2024,Great interface and very easy on the eyes,5
2024,Good,5
2024,Wao,5
2024,Good app,5
2024,Good,1
2024,Great app,5
2024,Best banking app,5
2024,Great app,5
2024,Very bad,5
2024,Transactions are very fast. God!!!,5
2024,The best financial transaction app,5
2024,This is the worst I can't even make a transfer because it can't show destination Bank it's frustrating,1
2024,Nice app,5
2024,I love this app,5
2024,Cool,5
2024,"I can see a lot of good reviews here, but I don't know what happened at my end the app is really frustrating 😭 whenever am working with it, it will close automatically I updated it, yet it reoccur it's really frustrating 😭💔",1
2024,So good,5
2024,"Rubbish, just a waste of time I wish I never open an account with sterling Bank, this is the worst decision I have ever made",1
2024,"A bad one because,there's no day the app will open without stress,i will acess it more than 15times before opening",1
2024,I am so impressed with Sterling Bank. They have improved their services,5
2024,Good,5
2024,"I transferred money to my account using my Kuda account, up till now I'm still waiting for the money to display on my account, what is going on, I thought I can trust this Bank, my brother in UK is trying to send money that I will used to buy land and start the building project and I'm expericing this already 😏, please Sterling Bank , don't disappoint me, I put my trust in you people 😢",2
2024,"Bad experience, app don't open anymore",1
2024,"i think this app is zero ,i send community fund since yesteday",1
2024,Lovely interface,5
2024,My One Bank Ever,5
2024,Great experience,5
2024,Wow,5
2024,Application doesn't work out all the time when you actually need it.. Worst services during the New Year. Not even able to reset the password or login to the app. Just try again later is the error from past 6 days,1
2024,"So terrible that I am scared of the actual security of this app. I just registered and made 2 transactions to test the service and I saw over 20 transactions on my transaction list of the same transaction, repeated. That is just scary. I couldn't transfer my money out to a sterling or external bank. I bought airtime for a different network and number, they sent the airtime to my BVN number. STRAIGHT UNINSTALL",1
2023,"Il can't get past the OTP screen, I don't get an OTP therefore I can't access the app, been to the bank and the keep saying they're working on the app",1
2023,"I have been unable to login back into the app since I got logged out automatically. It's been over a month now, still unable to login. The app keep saying otp sent, no otp was sent .",1
2023,bad network,1
2023,"GOOD APP BEFORE ,BUT SINCE YESTERDAY NOW I CAN'T MAKE TRANSFER",5
2023,I have been finding it difficult to transfer from my App,5
2023,The app is sometimes so annoying,1
2023,Good,3
2023,"It has been stress-free using sterling Bank one bank app, if the app is experiencing any issue, the bank notify us by email or info desplay on the app with an assurance that it will be fixed immediately.",5
2023,Update,5
2023,I have not been able to transfer cash for 24 hours. It's not fair. No email communication of what the issue is.,1
2023,Good app until yesterday i can't make transfer. Keep saying service unavailable. Please what's going on?,3
2023,Safety and smooth to operate,4
2023,It's a nice and colourful upgrade but the old app was more user friendly.,4
2023,"I still can't view my credit transaction details, only debit details are visible. I have to reach out to the bank each time there's a credit on my account without alert to know who credited me. This is really inconvenient and at this age and time frankly unnecessary, why do I have a mobile app then?",2
2023,A useless banking app from a useless bank. I don't want to say much.,1
2023,"This App is the bomb, works optimally and zero hitches",5
2023,The app is so easy that anyone can navigate through without stress. Signing up for new users is so easy. The new app is really cool👍,5
2023,User Friendly and seamless..,5
2023,"Please how do I get my money out of the wallet I didn't put the money inside, it was sent to me by a friend and it just entered the wallet and I haven't been able to touch the money",2
2023,Cool,5
2023,"Your apps are always riddled with bugs, this latest iteration always gives an error message when you select beneficiary bank",1
2023,Lovely Design. Fast and easy to Use,5
2023,Aesthetics is top notch and it compliments the delivery of service also. I never have to panic when I need to carry out a transaction. OneBank definitely is a game changer,5
2023,Nice mobile banking app 👍 a good functional and user experience application,5
2023,"the new onebank app is fantastically superb. it's second to none, so proud to use this app. so easy, simple and user friendly. now the receipt is so detailed and bears all the features for clarity. kudos guys ✌️",5
2023,Really nice app. Interactive and user friendly.,5
2023,The app is a whole lot better with very smooth operations and enhanced features,5
2023,Amazing app easy to set up with top notch security with a lot of features. ONEBANK❤️💯💯💯💯💯,5
2023,Excellent user interface and experience,5
2023,So easy to understand,5
2023,Slick!!! 🔥 🔥,5
2023,Great interface,5
2023,"one bank is a bank of desire, their quick response to any complaint and the solution that they affect stands them number 1 choice we desired.",4
2023,I cannot download the app,1
2023,Ok,5
2023,"The upgrade or update whatever is horrible, to make transfer or doing any transaction, the system crashes every minute, kindly do something and the ussd too is not working, it's been perfectly okay before but I did an update today and it's been acting funny,Kindly look into it okay",1
2023,Highly Exceptional,4
2023,This is a well improved user interface and experience. The transfer process is seamless and easy to understand prompts. Well done Sterling Bank,5
2023,"The bank operates like a microfinance, poor communication and customer service. You'd need to delete the old app and download again to get the recent update.",2
2023,"I love the fluid and simple registeration process. Also, the app's fluidity is top notch",5
2023,Great,5
2023,Exceptional,5
2023,is very essay to use there is no problem,5
2023,"The new improvements are commendable. A more user friendly interface. Shorter transfer processes. The only reason you didn't get 5 stars is because the improvements didn't come as updates. I had to uninstall and reinstall the one bank app to get all the cool new features. In all, one bank just gave me all I've been asking for. And I like my picture on my app.",4
2023,Amazing bank app. Very reliable,5
2023,"I really enjoyed the app,it enables speedy transfer. Vast array of products that it supports enables more convenience for the customer",5
2023,Flexible and cool interface,5
2023,Excellent user interface and experience,5
2023,A very great app to use.,5
2023,It's easy and unique,5
2023,Very good user interface and good user experience. Easy and seamless transactions. Highly recommended.,5
2023,I love this app nice one,5
2023,The simplicity of the interface and in navigating the functionality is just perfect. Thumbs 👍,5
2023,One of the best designed and developed banking app on the store. Fluid and reliable,5
2023,The app is easy to use..,5
2023,Exceptional app,5
2023,Very interesting app,5
2023,Transfer stability on app is below expectation. With 3 trials no success recorded.,2
2023,This app is fast. Fastest bank app I have ever used,5
2023,Some customers can not log in successfully on the app after profiling them. (INVALID CREDENTIALS).,4
2023,The Application is very user friendly,5
2023,Excellent,5
2023,Seamless transfer experience and great user interface.,5
2023,This latest one bank upgrade is superb,5
2023,Best bank app,5
2023,Very fast and trusted,5
2023,"The experience with the new update is quite awesome, I am loving this even more. Kudos to the team...",5
2023,Great,5
2023,"Fantastic app, a great improvement on the previous version",5
2023,Immaculate interface and springy responses. Truly impressive.,5
2023,The user interface and experience is clean and app is easy to use. Kudos to the team that foster this great work,5
2023,Loving this app for it easy understanding and Usability...,5
2023,The app is better and more smooth than the previous,5
2023,"Awesome 👍, Reliable bank app, very easy to use.",5
2023,The best app so far,5
2023,awesome,5
2023,its a great app... with exciting features,5
2023,This is an amazing app. The experience is great. Banking made easy with Onebank,5
2023,It is great Use it for all my bills payments,5
2023,Great ux,5
2023,Awesome app. I love the UI/UX,5
2023,This app is fast...has many functionality...I opened an active account in less than 5 minutes.... kudos,5
2023,"This is one of the best banking apps out there. The UI is outstanding and beautiful, and it is also fast and quite responsive.",5
2023,This apl has been great tbh. Transfers work fine. I love the new design.,5
2023,"Reliable App anytime, anyday and everywhere",5
2023,Great experience.,5
2023,"The app is good except for the fact that the manage profile isn't loading, so that I can have fingerprint option. It quite frustrating to type your password every single time",3
2023,Great app,5
2023,Good user experience,5
2023,Pls work on transaction history,3
2023,It's been an exceptional experience. Best Banking Application I've used so far,5
2023,Ok,5
2023,Fast and reliable app for any transactions. Cool UI,5
2023,"Amazing experience so far, onboarding process was smooth from start to finish everything was beyond expectation.",5
2023,Great and wonderful,5
2023,Average,5
2023,"It's awesome,what a self service and customer friendly App.",5
2023,The best banking app,5
2023,"This is the game changer in mobile banking. Beautiful UI, easy-to-navigate features, fast transactions. I love this app.",5
2023,Fantastic,5
2023,Perfect and special,5
2023,Good user interface. Sterling you did good in this one. Well done.,5
2023,Great app,5
2023,"Outstanding app, very user friendly. Fast on transaction, very secured and access to investments platform, savings schemes and links to open all kinds of accounts. In fact, i give it to sterling bank. It's really smarter. The most sweet part is the transaction history. It can be shared on the go, retrieved from the history anytime. Well designed, options to manage accounts and monthly spending calculator.",4
2023,Excellent,5
2023,Done,4
2023,"Three weeks ago I experience difficult making transfer. But since I update the app, no transfer issues. I also noticed the work done in the transaction history, I can now see my debit and credit transaction. Great job guys.",5
2023,The new 3.0 version is a much needed upgrade. I can say my issues with the app has been sorted. Great job👍🏾👍🏾,5
2023,I am unable to make a transfer above a million naira despite increasing my transfer limit to 25 million naira per day and per transaction. The app will show that transaction was successful but funds never leave my account nor delivered to the beneficiary. This is really pathetic.,3
2023,Good app. One of the best I have seen so far.,5
2023,Account upgrade request has been in progress for many days. When will it complete?,2
2023,The transfer is very good,5
2023,Wow,5
2023,Love the new user interface. The experience is also nice!,5
2023,Hands down the best app to use if you have multiple accounts within the same bank,5
2023,I like the UI,5
2023,The new onebank is very fast and reliable with an amazing UI. It also has many helpful features. I don't think I will need to visit a sterling bank branch as long as I have data.,5
2023,I really looking the app look and feel and I also love how intuitive and easy to use it is.,5
2023,The app is seamless and easy to navigate.,5
2023,It is actually faster and easier to use than the other App. I love how it works,5
2023,"It's very nice, faster than the old version",5
2023,It is truly a one-stop bank for all your needs. The app is detailed and user friendly,5
2023,this app is wow,5
2023,Exceptional ⭐⭐⭐⭐⭐,5
2023,User friendly 😀😀😀,5
2023,This app is efficient and reliable at all times.,5
2023,Cool UI and very fast. This is a Game changer.,5
2023,Beautifully done,5
2023,"One of the best bank applications I have used , beautiful. Weldone sterling bank",5
2023,Great UI,5
2023,"Seamless navigation upon login, making transactions a breeze. There is also the convenience of requesting a new card without visiting a branch, a time-saving option. However, an issue arises with profile visibility, which could hinder a complete user experience. A potential fix might involve updating the app to ensure seamless profile display, thereby complementing its functionality.",5
2023,Excellent,5
2023,Awesome,5
2023,Smooth and seamless.,5
2023,Very sleeky and easy to use. Best mobile app.,5
2023,I like the upgrade on the UI and the false password feature. Also transactions seems to go faster here than in the old version. Nice update.,5
2023,"The app is better now, there are now a lot of improvement on it's features.",5
2023,Excellent,5
2023,The updated app works fine.,5
2023,Good,5
2023,Awesome,5
2023,Nice,5
2023,The app is a lot better UI wise compared to the old app. But i can log in with my biometric compared to the old app.,5
2023,One bank is a sweet and lovely app.,5
2023,Satisfactry,5
2023,Very amazing and intuitive interface. Transactions are also always smooth and instantaneous. A 10 star application,5
2023,Exceptional,5
2023,Transfer is easier,4
2023,Good,5
2023,Seamless transactions. I like the panic password 🔑. You should try that.,5
2023,"An amazing app, super easy use. 👍🏽",5
2023,Seamless user journey.,5
2023,Satisfactory,5
2023,"The Onebank is seamless, user-friendly, and trustworthy, offering a less burdensome experience with swift transactions.",5
2023,"I love the simplicity, seamless functionalities.",5
2023,Very reliable,5
2023,"It's very fast, reliable and seamless.",1
2023,Amazing Application.,5
2023,Amazing App....,5
2023,"Cool app, it runs smoothly with seemless transactions.",5
2023,Best app ever,5
2023,Greatly improved transaction receipt,5
2023,very fast and reliable,5
2023,Best banking app,5
2023,The app is user-friendly with improved options.,5
2023,OneBank is effective and user-friendly...Best banking app ever...,5
2023,A very excellent app and user friendly.,5
2023,User friendly,5
2023,"It's has been as so great , transfer those not waste time and most especially the aspect of security on account",5
2023,Good App,5
2023,"This application new version, is very compatible with my android, and the app functionality are very lag free 😀😀, also loving the newly added features",5
2023,The app is user friendly,5
2023,The new app has become more reliable and the scheduled transfer works now,5
2023,This app is actually Excellent,5
2023,Great Features,5
2023,I love the UI designs and also the ease of navigation. The exciting features simplifies the whole banking experience. Kudos to the team.,5
2023,Wow,5
2023,This is a very good mobile banking app that delivers promptly. Kudos to Sterling bank,4
2023,Exceptional!,5
2023,One bank App is top notch. User friendly and very easy to use.,5
2023,"One bank is a product encompassing so many other effective products, I can save, invest, transact and do so much more just on one app and it's super fast Thank you Sterling Bank for this Amazing product",5
2023,One bank is user friendly and very efficient and swift now I can comfortably do my transactions with ease...thanks to sterling bank .,5
2023,Very good service.,5
2023,"Using the applicatiion is fast, smooth and has great features.",5
2023,Ok,5
2023,Very good app,5
2023,Best so far,5
2023,Excellent upgrade,5
2023,This is the best app so far. It's very efficient and user friendly,5
2023,It's easy to use.and I like using the new one bank.,5
2023,The best banking app,5
2023,It's amazing,5
2023,It works fast and is reliable.,5
2023,Awesome,5
2023,This app is very friendly to use.,5
2023,The updated onebank app is easire to use and interesting.,5
2023,Amazing,5
2023,It's so seamless and user-friendly,5
2023,"My name is Yakubu, the application is accessible and fast in transaction",5
2023,It's a wonderful and amazing app,5
2023,My name is Auwal Mohammed Usman. I can tell you that I do enjoy using the the ONE BANK APP for its flexible and user friendly.,5
2023,Very efficient and pleasant app to use with simple interface,5
2023,It's so amazing,5
2023,"Most efficient bank app that I have ever used, and I have not experienced any failed transactions at all.",5
2023,Satis factory and ok,5
2023,Wonderful experience,5
2023,Awesome,5
2023,It's so amazing,5
2023,The app is better and stronger,5
2023,Best banking app ever,5
2023,Excellent,5
2023,Truly friendly interface 🙏🔥🔥,5
2023,Perfect and seamless,5
2023,"Wahoo!, all Bank activity in cooperated in One Indeed, this is very awesome and user friendly.",5
2023,"It's amazing, the best banking app",5
2023,Truly a bank in your pocket,5
2023,"Since the upgrade, onebank has been supperb and wonderful",5
2023,My experience using the app has been a seamless one.,5
2023,Satisfactory,5
2023,An outstanding app very direct and very simple to understand...and for me its highly recommended for anyone who wants a seamless transaction...,5
2023,Wonderful experience,5
2023,This App is the best app more improvement,5
2023,Ok,5
2023,Lovely interface. Easy to understand process and high success rate,5
2023,Exceptional app,5
2023,So fast and reliable,5
2023,"It's a very great app, reliable and fast",5
2023,Easy access to bank,5
2023,"This app is one reliable, fast and secure app for transactions.",5
2023,Wonderful experience and easy yo navigate.,5
2023,The app is user friendly,5
2023,"Great app with a well designed interface. The algorithm is sharp, however, statement of account should be sent to a customer's email upon request.",5
2023,Very easy and swift to use. The narration space is one of the update I really appreciate.,5
2023,Nice app,5
2023,Perfect,5
2023,WOW this app is giving.,5
2023,"User friendly, great experience",5
2023,seamless,5
2023,Great experience,5
2023,The services is swift and error free. The services is exceptionally good.,5
2023,Wow. It's a whole new experience and feel.,5
2023,Seamless app,5
2023,The UI is easy to understand and I noticed the updated features,5
2023,One of the best mobile app.,5
2023,👍,5
2023,"Very nice and smooth ui , user friendly with ease transactions.",5
2023,One of the future of this App that is Amazing is Automatic Disputes resolution... This means when you make a transaction and it hangs because of technical issues the system is able to detect unsuccessful transactions that failed and reverse into customers account all within or after 24hours.,5
2023,I will choose this Particular as the Bank Mobile App of 2023,5
2023,The app is user friendly,5
2023,The app the totori my Belle..,5
2023,Smooth and fast,5
2023,The app is suparb.,5
2023,Very fast and reliable app,5
2023,The application is optimal and has a standard features,5
2023,the best app in the world,5
2023,Fantastic app!,5
2023,Best Bank App,5
2023,"The app is user friendly, durable and has Soo many features",5
2023,"A very good app, user friendly",5
2023,Fine app,5
2023,The app is fantastic😘,5
2023,Awesome,5
2023,User friendly.,5
2023,Is excellent,5
2023,This app is excellent.,5
2023,The best mobile App in Nigeria,5
2023,Seamless onboarding experience. This is the easiest app to navigate,5
2023,"It's really awesome, fast and user friendly but the receipt contains too many details not too necessary, also the transaction receipt ought to have the bank's name ""Sterling Bank"" on it for proper identification on whose bank receipt it is. Secondly the upper region having ""Transaction on It's way"" i would suggest it be changed to ""Transaction Successful or Transaction Receipt"" because when a layman sees a receipt with ""Transaction on it's way"" most of them I've sent it to are not convinced.",5
2023,Awesome,5
2023,The new app is fast and seamless to use. I love it🤩 I got it by uninstalling the old one bank and reinstalling the new app. Simple!!!,5
2023,Awesome Mobile App ever!!!!!!,5
2023,Very nice,5
2023,Excellent,5
2023,Good,5
2023,app with ease,5
2023,The app do not allow some task to done sometime and to enroll customer something too is hard but it a good one that a transaction of 25million naira can be consummate at ago. And I believe that the app can still be perfected.,4
2023,Very fast and reliable,5
2023,The app is amazing,5
2023,The app was awesome,5
2023,beatiful experience,5
2023,Great app,5
2023,The new features added are quite awesome. Transactions made easier. Well done.,5
2023,Sterling onebank has been amazing. So easy to use and stressful free. Weldon sterling.,5
2023,Really smooth and interactive... Loving it😍😍,5
2023,Good App,5
2023,Very good,5
2023,Wonderful,5
2023,App is awesome...,5
2023,Good features,5
2023,The sterling one bank app is very secured and very fast for usage also very robust.,5
2023,User friendly and good features,5
2023,The App is good for use and easy,5
2023,"I am very impressed. The interface is clean, user-friendly, and easy to navigate. The app is also very intuitive, making it simple to find what I need quickly.",5
2023,Very effective,5
2023,Ok,5
2023,User friendly app and so smooth. I recommend this app 💯,5
2023,My experience was Awesome,5
2023,The best and most reliable mobile banking app so far.,5
2023,Smooth transitions with zero lags and additional useful functionalities with the new update.,5
2023,💯,5
2023,Excellent application.,5
2023,Great experience,5
2023,Is an easy to navigate app and user experience a wow on the go for many features it hoards things like a cheque scanning and transaction history is great over here,5
2023,"I really love the new version of onebank. It is seamless, easy to navigate, and user-friendly.",5
2023,"Application is top notch, with the best features.",5
2023,Fantastic and very effective.,5
2023,Excellent,5
2023,one bank is the best banking app,5
2023,The app interphase has been awesome,5
2023,It is working well and the transfer limit is superb.,5
2023,"The new onebank app is the real deal, transactions are swift and it also have a very robust security features.... My experience using the app has been WOW.... Thanks to sterling... I am enjoying your services., 💪💪👍👍💯",5
2023,Convenient,5
2023,LOVE IT,5
2023,Is great and simple to use.,5
2023,"I really love this new version of onebank, its user friendly and seamless.",5
2023,Best app to use,5
2023,It's fast and have more options,5
2023,Splendid,5
2023,"This updated one bank app, makes banking easy. Well done sterling.",5
2023,Excellent... banking made easy,5
2023,This app is exceptional. Every easy to navigate and understand. I also like it numerous features which are working perfectly. Kudos to you guys.,5
2023,"Nice upgrade, far better than the former, so many improvements",5
2023,The new one bank has really improved and I'm more happier using it now,5
2023,Sterling OneBank is the bomb. Easy to Navigate and flexible. I love it,5
2023,"It's very Fast,Easy and Reliable",5
2023,Seamless.,5
2023,Top notch user friendly and convenient at all time.,5
2023,onebank app is SUPERB,5
2023,The mobile app is very robust. Doing transactions is seamless.,5
2023,The updated app is superb! It is a one-stop shop for all banking needs. Great UI too!,5
2023,The app is so easy to use and fast,5
2023,"The new one bank have an excellent experience, it is very easy and fast to use app. and can be used for so many transactions. I encourage everyone to download and have the mind blowing experience .",5
2023,"The new app is sleek, user friendly, easy to understand and on board yourself, you can do a lot on it, ranging from opening an account to requesting for both debit and credit card, to investing and a whole lots. Truly, this is banking at your fingertips. I recommend.",5
2023,Lovely,5
2023,The app is the best and friend to use,5
2023,The app is easy to use with lots of features.,5
2023,"The experience is superb, Thank you sterling Bank",5
2023,"I usually do not rate apps, but my experience with the use of this bank app has been all shades of fantastic. It is user-friendly and very easy to navigate. There are several new updates that I am discovering, and it's been👌.",5
2023,Excellent app with great interface,5
2023,"The simplicity is top notch, but transaction limit enhancement hasn't been seamless for the example after taking your picture, it's doesn't respond for awhile and you need to restart the whole process. I have tried but not be able to increase my limit.... The options for otp activation during onboarding process should be deactivated as some people have been a victm already... Thank you Sterling because I believe my feedback will be taking into consideration.",5
2023,Great user interface,4
2023,It works smoothly and it is easy to navigate/use with high level of security while on the app.,5
2023,So professional and easy to navigate,5
2023,Eaay to use with expressive ui and ux,5
2023,"I love the look and feel of the new app, looks African",5
2023,It's has been excellent so far.,5
2023,Very good,5
2023,Working perfect,5
2023,I enjoy seamless transactions using this app. Keep it up sterling!!!,5
2023,User friendly and reliable.,5
2023,Easier to download transaction receipt & purchase airtime/data.,5
2023,Top notch experience I've had in a while using a mobile device for banking activities. It's really banking @ ur finger tips.,5
2023,"Awesome Interface, Transaction limit upgrade effortlessly/robust limit also proper narration of transaction and provision of session ID. No better words to put up other than Thank You to Sterling for this Amazing and seamless App. Also forgot to add that its user friendly.",4
2023,Better than the old one 🥂,4
2023,Nice app to use when it comes to fast transaction.,5
2023,Top notch service.....,5
2023,Great Application. Easy to use...,5
2023,"seemless, effecient, always reliable",5
2023,Very reliable,5
2023,It renders sterling services. Kudos!,5
2023,"very smart App, user friendly",5
2023,The App is user friendly and very efficient.,5
2023,Customer friendly,5
2023,This app is excellent and provides seamless transactions,5
2023,Beautiful,5
2023,Seamless transactions using the app,5
2023,Awesome,5
2023,Very accessible and no network issue,5
2023,It's a all in one banking experience,5
2023,"This app is super fast, convenient and reliable.",5
2023,Excellent experience,5
2023,Seamless and secured.,4
2023,Excellent and on point,5
2023,"Wonderful, homework well done 100%.Beautiful landing page.No problems,friendly,robust. Transactions seamless. Best app so far..Recommended any day anytime",5
2023,awesome,5
2023,Swift and reliable. The new one bank is top notch,5
2023,Awesome,5
2023,It give an excellent banking services,5
2023,"Easy to navigate UI, clear fonts and colours combination.",5
2023,"This app is da bomb,the best app for the millenia n gen z 👌 🙌 👏",5
2023,Excellent,5
2023,Easy to Use and Fast to connect,5
2023,This is the best app.very seamless,5
2023,Nice graphics,5
2023,Exceptional,5
2023,"...very easily accessible, new interesting features added. I also love the new interface.",5
2023,"I had a seamless and fast banking experience with OneBank app, everyone should try this fantastic bank App. It was an impressive experience from the download of App, to registering, and transacting on the App. Welldone Sterling Bank. Great work!!",5
2023,Simply the best,5
2023,STERLING ONEBANK APP IS USER FRIENDLY AND SEAMLESS.,5
2023,The updated app is great with beautiful interface.,5
2023,Easy to access. Enables seamless transactions.,5
2023,"You can update your security questions and limit,change your transaction pin and password on sterling OneBank app without visiting the bank.",5
2023,"Friendly UI design, easy to use",4
2023,Fantastic,5
2023,"I love the new app. The transactions are seamless, and it loads faster.",5
2023,This is the best App I have ever used so far,5
2023,Beautiful UI with great functionality.,5
2023,Wonderful App,5
2023,The best and convenient app I have ever use for transfers and bill payment. Sterling Onebank is 100% user friendly.,5
2023,Fantastic! User-friendly and more robust,5
2023,"Very easy to use, Best App",5
2023,"First thing I'll say is, uninstall and reinstall the app if you still have the old UI. The new interface is really nice. I like how it notifies me when the transaction has been processed. Sterling has impressed me with the new app",5
2023,Awesome,5
2023,Awesome experience. It is easy to navigate and it is user friendly. Recommended for all individuals!,5
2023,"The App is colorful, user friendly, has appropriate icons and communicates. It offers pleasant ont the palm banking experience.",5
2023,It's excellent and has an exceptional user interphase.,5
2023,The most secured Bank app and very easy to navigate,5
2023,"One of the best mobile app I have enjoyed so much. It is very dependable and secure as well. However, it takes time to load certain page but this happens occasionally. Overall, great app and one I strongly recommend.",5
2023,"This is a proper bank app and the UI is properly designed, I look forward to the updates as the app gets properly tweaked Everytime❤️... Big ups Sterling Bank👏🏽👏🏽👏🏽",5
2023,Great UI experience and transactions are quite fast,5
2023,Awesome,5
2023,Its a seamless app with lots of wow experience.,5
2023,Exceptional app!,5
2023,Perfect except for a little add up,5
2023,Excellent,5
2023,Best app in the world,5
2023,Excellent,5
2023,Easy to navigate and use,5
2023,"The app is flexible,easy to operate.user friendly.",5
2023,Very seamless to access and use,5
2023,This is the best app sterling has ever introduced. It is seamless and very easy to navigate,5
2023,"Can operate, even with minimal network",4
2023,Awesome,5
2023,User Friendly App,5
2023,"thumps up Sterling, the app experience is awesome",5
2023,The application is swift and seamless.,5
2023,Awesome,5
2023,Exceptional,5
2023,The application is seamless with user-friendly interface.,5
2023,User friendly!....,5
2023,Excellent mobile banking,5
2023,"Awesome App, sleek, easy to navigate, high speed. Recommended",5
2023,Easy to use and efficient.,5
2023,Awesome...,5
2023,The new app is really cool. Nice interface and it's faster.,5
2023,"Fast, reliable and user friendly.",5
2023,Amazing,5
2023,Great App. The ability to confirm status of your transaction and the ability to log failed transaction directly without going to the branch is awesome.,5
2023,Great new app with a fresh new look. My transactions work quite seamlessly in this new version.,5
2023,Good,5
2023,Great app.,5
2023,It was exceptional with a very beautiful interface,5
2023,This is am amazing application,5
2023,User experience is exceptional.,5
2023,Certainly a five star app. Greatly improved features and one of the best user interfaces I've seen so far.,5
2023,The experience on the App is exceptionally seamless.,5
2023,Awesome,5
2023,Nice and easy to use app. keep it up 💪,5
2023,"OneBank is fast, reliable and secured.",5
2023,The AI function is smooth and consumer friendly. The app is so easy to navigate I can virtually do most things on my account without going to the Bank physically 👍👍,5
2023,"Application has a great interface, very easy to use.",5
2023,"Looks, feels and transacts seemlessly.",5
2023,One of the best app so far for easy transactions. I enjoy using the app. Thanks,5
2023,Amazing app,5
2023,Literally the best banking app there is out there. Particularly impressed with the feature that allows you to declare a false balance (Panic Password).,5
2023,Banking on the go has never been made easier. Onebank gives customers a wide range of services which includes and not limited to cashless ATM withdrawal and the fact that the app has limited my inperson visits to branches during this critical period of Covid 19 is it for me.❤😎😘👌👍👍. The new onebank is very easy navigate and transaction turnaround time has been reduced drastically. Kudos to Sterling Bank for this wonderful app💪💪✌✌💚💚,5
2023,"User friendly, convenient banking app",5
2023,user friendly appt,5
2023,Excellent,5
2023,The new Sterling Onebank app. User friendly and reliable. I think I like it👍🏻,5
2023,Best banking experience Really good experience using this app,5
2023,ok User friendly,5
2023,Seamless and easy to navigate,5
2023,Reliable,5
2023,"One bank is the best,fast, and secured,I created account and purchase airtime and also increase transaction limit .",5
2023,User friendly.,5
2023,Awesome user experience,5
2023,Very easy to use and beautiful app,5
2023,"Excellent App. Just the best way you want your bank to be. A whole bank in your own hand doing everything and meeting all your banking, Financial and business needs. Sterling Onebank App rocks. This is the best Financial Solution in town.",5
2023,"The new app is awesome, seamless and I can now increased maximum limit per day to 25M.",5
2023,The best bank App so far! Very user friendly & the speed of transaction time is amazing.,5
2023,Excellent,5
2023,Great app 👌,5
2023,This app is just too sleek. I love it!!!,5
2023,Exceptional App..,5
2023,A refresh,3
2023,This is an exceptional app.Easy to use and fast and highly secured. What more can you ask for in a bank app??,5
2023,Best transfer app,5
2023,The interface of the app is awesome alongside the easy generation of account statement.,5
2023,It's awesome,5
2023,"This app is exceptional, gives a distinct security to customers fund and an outstanding innovation in terms of Panic password feature.",5
2023,Great,5
2023,Excellent user friendly app.,5
2023,"The app is exceptional, and easy to use.",5
2023,Exceedingly amazing,5
2023,The app is working fine.,4
2023,"This app is easy to use, it has an awesome user experience interface.",5
2023,Awesome! extremely user-friendly.,5
2023,"The new one bank app with a beautiful interphase, very useful and user friendly. I had a failed dispute and within 48hours, reversal was done. Need I say more, the transaction receipt interphase for all transactions is well explicit and captures all details. Sterling Bank with ever unique concept.",5
2023,Easy to onboard than the old version,5
2023,It is user friendly,5
2023,fantastic 😍 app,5
2023,User friendly,5
2023,This is the best bank app have used so far,5
2023,Satisfactory,5
2023,💯,5
2023,Easy to use,5
2023,"This is the best banking app so far,ever since I have been using this app,all my transaction are always going through.",5
2023,This app is very easy to use and super fast,5
2023,This App is superb and have an excellent interface,5
2023,Nice and functional app.,5
2023,"If you want the best mobile banking app experience, onebank by sterling is the place to be",5
2023,Excellent,5
2023,very fast and convenient way to bank on-the-go.,5
2023,Well excellent,5
2023,Fast and relaible,5
2023,"I love the OneBank App,and here are my reasons, among others. 1. Security features. 2. Loan Management. 3. Super Speed 4. You get a pre- transfer suggestions of the amount on the railings. 5. Once you key in the account number, you get possible bank suggestions. To be honest OneBank is the best app. Go get yours today. Many thanks, Sterling.",5
2023,Great experience!,5
2023,Fantastic App with a very impressive view and user friendly. Thumbs up guys. You just need to improve the Limit enhancement platform to be more easy..,5
2023,Best app ever,5
2023,"fast, easy to use and more sophisticated for easy transactions.",5
2023,"The user interface is quite easy. The graphics is catchy and colourful,and it features extra features that are quite helpful.",5
2023,This is my go to app for most of my transactions.,5
2023,Great!,5
2023,Great app,5
2023,Great app I enjoyed using it.,5
2023,Smooth transactions,5
2023,One bank is absolutely the best app,5
2023,"The application is superb, nice and Good, easy to use",5
2023,Sensational,5
2023,Great,5
2023,Very easy to use,5
2023,"ONE BANK has been fantastic, fast ,seamless and user friendly",5
2023,Excellent,5
2023,Extremely excellent,5
2023,Superb and reliable,5
2023,Nice and optimal,5
2023,This app is one of the best app ever,5
2023,The UI/UX is awesome,5
2023,In one word the app is superb,5
2023,The app is user friendly... Unique and advanced features... It's quite an experience,5
2023,Great App,5
2023,Amazing It's new interface is user friendly and beautiful.,5
2023,I like the UI. Easy to navigate. It has lots of features I am currently exploring.,5
2023,One bank is excellent,5
2023,It's a great app,5
2023,"This app is really smooth, easy to access and transact with",5
2023,Fantastic and great user friendly app,5
2023,Very apt and seamless... I love to use the app all the time especially in times of trouble with other bank networks.,5
2023,It's an amazing experience on the new onebank app,5
2023,It's amazing,5
2023,"The new app is very good, the steps to complete a single transaction has been shorten even with same level of authentication required. The look and feel is also excellent",5
2023,"Very cool interface, easy to navigate",5
2023,I enjoy the new look,5
2023,The Interface looks good.,5
2023,An excellent app that solves your banking issues,5
2023,So seamless to use.,5
2023,Great app,5
2023,Easy to navigate,5
2023,Nice app and easy to use,5
2023,Exiting and fulfilling experience. Indeed great platform for performing banking transactions,5
2023,Update is quite easy to navigate unlike the previous one... Good one,5
2023,Exceptional interface and speed. This is one bank as in ONE BANK.,5
2023,Great. I love it,5
2023,Wonderful app,5
2023,"One Bank app has been updated to the best version.I love it,all my transactions are going smoothly.",4
2023,Fantastic,5
2023,Awesome app I love it,5
2023,Easy to use,5
2023,"Great app, it will be really encompassing if corporate account users could log in.",5
2023,Very interactive app.,5
2023,Amazing application. Well done sterling.,5
2023,"Great app,Works perfectly",5
2023,"Quick and fast, it's the best",5
2023,"This recent version 3.0.1 is the bomb. It just feels like I have become a boss overnight, with so many beautiful powers from the app. Great product, Sterling.",5
2023,The new app is really nice and transfer is support.. Easy and convenient to use,5
2023,Fast and efficient,5
2023,"Its fast,seamless for transactions wise,the fonts well developed and easy to navigate, the transactions limits was superb",5
2023,Efficient and fast,5
2023,Excellent nd easy to use app,5
2023,It's a wow experience from the app and keeps getting better by the day. 👍 up sterling.,5
2023,Outstanding,5
2023,Excellent features!,5
2023,User friendly,5
2023,It's was a good experience,5
2023,very liable and efficient,5
2023,Great app with sweet experience. An additional account can be opened and all documents uploaded on the app. The interface is beautiful and the app is very easy to navigate. Highly recommended.,5
2023,This is the best app I have ever used,5
2023,Awesome,5
2023,Satisfactory,5
2023,Excellent app. Easy to navigate,5
2023,"Fantastic, very efficient",5
2023,User-friendly and efficient,5
2023,"The updated app is seamless a transaction is conclude on a single page. The generation of transaction receipt is now also very easy. Overall, this is a massive improvement from the older version",5
2023,Reliable,5
2023,Seamless experience. I recommend to friends & family,5
2023,Perfect,5
2023,Great response time,5
2023,Satisfying,5
2023,Exceptional,5
2023,Excellent and seamless. The best ever,5
2023,Beautiful UI and the user experience is second to none.,5
2023,Great,5
2023,Sterling OneBank is wonderful and just seamless. Great!,5
2023,"Excellent, I love the new interface",5
2023,"The updated version is far better,and UX is quite impressive. Acct to be debited and credited should be clearly stated for the sake of user with very limited tech knowledge.",4
2023,Great,5
2023,The experience is fantastic ...,5
2023,So adorable with good features,5
2023,Best application so far.,5
2023,wow app ever,5
2023,Very good 👍,5
2023,The app provides a complete banking experience with smooth UI and seamless processing.,5
2023,Such an amazing app,5
2023,Fantastic,5
2023,I love this app,5
2023,Best and easy to use,5
2023,App is working fine. Fantastic,5
2023,The updated version of the app is very seamless. You can onboard and even generate account number via the app from the comfort of your home.,5
2023,onebank powered by Steling is a one-stop shop for your banking services . A top notch app . You can seamlessly open an account and also make different bouquet of transactions. please sign up today.,5
2023,Flexible fast and user friendly .,5
2023,User friendly....I love it!,5
2023,"The aesthetics is lovely! And app much faster, has more menu that easy to use.",5
2023,Very fast and easy to navigate.,5
2023,The new app is seamless & the visuals appealing. One can carry out several functions such as the activation of Atm cards on the app amongst other options,5
2023,"Simple,fast and reliable",5
2023,Excellent,5
2023,Well improved solution,5
2023,Sterling Onebank is the best.,5
2023,Sterling Onebank is excellent.,5
2023,Amazing app,5
2023,Satisfactory,5
2023,great app,5
2023,"The Sterling OneBank app stands as a paragon of seamless financial management, orchestrating a symphony of user-friendly design and robust functionality. Its intuitive interface navigates effortlessly, embracing users with a sense of control and accessibility. From swift transactions to real-time account monitoring, the app's agility transforms banking into a fluid, frictionless experience.",5
2023,Easy to navigate with great features,5
2023,Amazing 😍,5
2023,"App is very fast, reliable and easy to use with many features that helps one carry out transactions from the comfort of their homes",5
2023,Seamless processing of transactions. The user interface makes it easy to access transaction history and other services.,5
2023,Best banking app,5
2023,the new one bank app is seamless and fast,5
2023,User friendly,5
2023,The speed is top notch,5
2023,Very fast and reliable,5
2023,It is exceptional,5
2023,Awesome 👌,5
2023,Everything banking is here!,5
2023,Wonderful banking app,5
2023,This is the best bank app i have used so far.,5
2023,The app is seamless and user friendly,5
2023,Easy and convenient,5
2023,"This update has a better interface, and issues associated with earlier version has been fixed. Great App.",5
2023,Navigation is seamless and incredibly user friendly. I cannot recommend it enough!. it is a perfect one stop shop.,5
2023,The updated Onebank is the Elon Musk of banking app. Seamless. Beautiful Interface.,5
2023,Great App,5
2023,Navigating through the app is very stress free. Easy to perform transactions. I love it,5
2023,Swift and friendly,5
2023,"Thanks for the update, this really help, thanks so much sterling",5
2023,Excellent service,5
2023,"Innovative Features & Updates! The app continuously evolves with new features, making banking more convenient. The recent update with budgeting tools is a game-changer. Keep it up!",5
2023,Excellent,5
2023,"""Top-notch banking app! It's secure, easy to use, and has all the essential features I need for managing my finances on the go. Transferring money, paying bills, and checking balances are hassle-free. The security measures instill confidence, and the customer support is responsive. The Sterling OneBank app is a reliable companion for anyone seeking convenience and efficiency in their banking experience.""",5
2023,Very fast and reliable,5
2023,Ok,5
2023,"Awesome Application, works very well. All my expectations are met on the app.",5
2023,Superb,5
2023,The app is seamless interface and customer friendly....What a great app banking on mobile,5
2023,Wonderful,5
2023,Great app upgrade! Particularly like the new receipt feature.,5
2023,"Onboarding is seamless, app is easy to use, I love it.",5
2023,"Looks & feel is great.More functionalities,very robust",5
2023,"Strong , reliable and swift",5
2023,Very good,5
2023,The new app is easy to use and a better upgrade.,5
2023,My one bank experience has been great,5
2023,"Very efficient, fast and user friendly",5
2023,Very good,5
2023,I downloaded this app and have been able to upgrade my transaction limit and make other transactions faster. From a teller in Lagos,5
2023,Best app,5
2023,Very good,5
2023,It was top notch,5
2023,"Fantastic app, great user experience overall. Thumbs up.",5
2023,Very easy to use,5
2023,Very Seamless!,5
2023,Thank you for making my banking experience easy.,5
2023,Great experience. Easy to navigate,5
2023,The interface is awesome and easy to navigate,5
2023,Topnotch,5
2023,The app is exceptional with a more comprehensive gallery of enhanced feautures to creat a better online banking experience. Well done Sterling bank.,5
2023,Superb,5
2023,The onebank app user experience is the best I have seen.,5
2023,OneBank App is an awesome app...Easy to use for all,5
2023,Delightful,5
2023,Cool,5
2023,Fantastic,5
2023,Very reliable and easy to use.,5
2023,Fine,5
2023,Excellent,5
2023,An amazing app. A great improvement over the former app. Easy navigation and topnotch security. It's the new way to bank.,5
2023,Awesome,5
2023,Awesome,5
2023,Excellent,5
2023,Great app. Kudos to the team for always making changes to make it even better.,5
2023,"The app is user friendly, Transactions are seamless and I love it💯",5
2023,Very efficient and seamless.,5
2023,Superb,4
2023,Its easier and cinvinient to use,5
2023,It's okay but sometimes the app is slow,5
2023,"Smooth to navigate, easy to understand, everything banking in one app.. am wowed🤗",5
2023,Very easy to use and seamless,5
2023,Awesome 👍,5
2023,Excellent delivery,5
2023,Good,5
2023,awesome,5
2023,"Very much easy to use, the only app I could make transactions from when my phone had issues. Very straightforward.",5
2023,One of a kind......a perfect touchpoint.,5
2023,Very impressive app to handle transactions. Kudos to sterling bank.,5
2023,Excellent,5
2023,Excellent,5
2023,99 percent okay,5
2023,Very Good . No hassle.,5
2023,Very efficient bank app with the speed of light,5
2023,Excellent!,5
2023,Wonderful application with a beautiful interface.,5
2023,Excellent,5
2023,The app is amazing,5
2023,Amazing app 💯,5
2023,It is the best app ever. It enables me do my transactions seamlessly,5
2023,Good updates,5
2023,The user experience is seamless and the app is very easy to navigate.,5
2023,Now the best mobile app currently,5
2023,In a nut shell this app is superb!,5
2023,"One of the best banking apps out there. So far, it's the best for subscribing for DSTV and electric bill.",4
2023,The application launch is fast,5
2023,Had an exceptionally experience,5
2023,Very good,5
2023,This is the best app ever. Well-done Sterling Bank.,5
2023,Fantastic,5
2023,The upgraded version is better.,5
2023,Super,5
2023,User friendly and robust,5
2023,I love it,5
2023,Good and use friendly,5
2023,It's easy to navigate.,5
2023,Best app ever,5
2023,"Good morning, the app is very interesting ever since i downloaded it and it gives my customers what they want ib all their transactions..Again the network is 100% okk. Thanks..",5
2023,Excellent,5
2023,A very straightforward app that does what it states it does.,5
2023,Amazing updates.,5
2023,Excellent,5
2023,"Fast, safe and secure.",5
2023,"This update is great. It's fast, has more content and the user interface is great,( user friendly and easy to use) Kudos to sterling bank",5
2023,Awesome upgrade from the former,5
2023,"Great App, the most trusted and reliable when it comes to transactions and quick recharge.",5
2023,It was awesome,5
2023,New limit increment is so dope you can now transfer up to 25million on the go,5
2023,User friendly interface,5
2023,"Extremely efficient, highly reliable and user friendly. The App gives me a breakdown of my expenditure, making it easy for me to keep account of my savings. It also allows me to view and manage my children's account......wow, what an amazing experience, so stress free.",5
2023,"Is very, very reliable",5
2023,Great,5
2023,My experience has been exceptionally. Thank you Sterling bank,5
2023,Nice App and interesting,5
2023,Great app 💯,5
2023,Love it,5
2023,Exceptional service delivery and the new update Is awesome.,5
2023,The app is wonderful,5
2023,This newly updated version of the onebank app is Topnotch.... #Kudos,5
2023,Satisfactory,5
2023,The app is simply exceptional,5
2023,It keeps getting better,5
2023,"Thumbs up for you guys, I want to suggest an auto update of this new version this will made it more superb. With that you will maintain the lead among others.",5
2023,Awesome,5
2023,Very functional and easy to navigate.,5
2023,Easy to use,5
2023,Best finance app,5
2023,Incredible,5
2023,The service is exceotiinal and top notch,5
2023,It's very easy to access,5
2023,Exceptionality at its peak.,5
2023,Nice App,5
2023,It's nice.,5
2023,"This is a great innovation from sterling, thumbs up",5
2023,The app is easy to use.,4
2023,Awesome,5
2023,Excellent,5
2023,Excellent,5
2023,Ok,5
2023,Apt and excellent,5
2023,Excellence,5
2023,the app is fast with good interface,5
2023,The app is user friendly and the log on notification is an additional security that is needed at this age.,5
2023,User friendly,5
2023,Wonderful App with nice interface,5
2023,Excellent,5
2023,One Bank simply the best 👍👍,5
2023,It has been great.,5
2023,Beautifully splendid,5
2023,👍👍👍👍👍,5
2023,Excellent delivery,5
2023,"Excellent service, thank you Sterling",5
2023,Lovely.... The interface is superb. This is my go-to place for transactions with ease.,5
2023,This is one of the best bank app. The smoothness and effectiveness cannot be compared to others.,5
2023,Okay,5
2023,The one bank app is just too good and the user interface is user friendly. It is highly recommended for everyone.,5
2023,"Wonderful app, great and seamless transaction experience.",5
2023,Excellent,5
2023,"This app has been so awesome. They should work on our it frequently get block or lock out, that all.",5
2023,The best app ever,5
2023,Lovely UI.,5
2023,It has always been Good,5
2023,Very robust,5
2023,The best ever,5
2023,This improved version is more seamless and fast. It only gets better.,5
2023,Fantastic,5
2023,Best transfer digital app👍👍,5
2023,The app is easy to navigate and works swiftly.,5
2023,The app is superb.,5
2023,Easy going and active,5
2023,Amazing application,5
2023,Superb.,5
2023,User friendly,5
2023,"Great App. Cool features, easy to navigate, and i particularly like the fact that transactions are super fast.",5
2023,Fantastic and excellent,5
2023,Its so friendly and efficient,5
2023,"The Number One app in the Nigerian financial sector. Bravo, but don't rest on your laurels!",5
2023,The app is very reliable and functional. I like the features.,5
2023,"Fantastic app, interesting interface and quite customisable.",5
2023,Great,5
2023,Excellent App. Easy to use and Navigate,5
2023,Very reliable app.kudos to sterling bank,5
2023,A Good and nice working app that makes banking seamless.,5
2023,Excellent and superb,5
2023,Fast and Reliable,5
2023,Best self service mobile banking app I have used so far.,5
2023,Exceptionally good banking app,5
2023,Excellent,5
2023,faster than ever,5
2023,Great!,5
2023,Easy to navigate with great feature usage,5
2023,Very fast and reliable,5
2023,The Best App,5
2023,A very good app,5
2023,The app exceed expectations,5
2023,Topnotch,5
2023,Perfectly working,5
2023,The app is exceptional,5
2023,A wonderful app usher friendly the panic password setup is awesome.. love using one bank,5
2023,"Best mobile App ever, very easy to use",5
2023,Excellent 👍,5
2023,Excellent!,5
2023,best bank app,5
2023,From the interface down to the page interaction was a wonderful experience with seamless effort.,5
2023,"I'm impressed by the app's performance; it's fast, reliable, and I've yet to encounter any glitches. The upgrade is superb and user friendly. It truly feels like the developers understand the needs of their users.",5
2023,Great app with unique options,5
2023,Brilliant app makes my transactions seamless without glitches highly recommended,5
2023,Excellent service,5
2023,It's nice,5
2023,"Thos is new and improved. Being able to transact without visiting the bank, the fx swap feature, easy access to investment, card request etc makes this worthwhile.",5
2023,It is a user friendly app.,5
2023,Best bank mobile application so far,5
2023,"I give this app 100%. The user interface, the speed, and the product offering are excellent. The best banking app I have used. I strongly recommend",5
2023,Easy to use,5
2023,Nice,5
2023,"The new updates are amazing, even my mum that was not an avid user of bank apps is able to make use of this app without any challenges. Definitely more user friendly for all ages. Keep it up Sterling! 🙌🙌🙌",5
2023,The best mobile app with 24/7 availability.,5
2023,Very fast and reliable app,5
2023,Exceptional!,5
2023,The ONEBANK App is very robust and awesome!,5
2023,Excellent,5
2023,User friendly. The app is also very reliable.,5
2023,The application makes online transactions easy.,5
2023,Owesome but pls add where u can log in dispute or complain.,5
2023,Onboarding is quite seamless and the functionality is unmatchable.,5
2023,The app is fantastic,5
2023,Great app.Its seeamless and convient to use. Kudos to the brain behind this,5
2023,Great!!!,5
2023,The best Bank app,5
2023,"The new OneBank app is superb, my experience is so exciting, transfers, fx swap, account opening, limit Increase etc are seamless and prompt. Thank you Sterling Bank for this great innovation and improvements on the app",5
2023,Just a new user and I'm already loving it,5
2023,Excellent,5
2023,The apps user experience is intuitive with amazing interface,5
2023,"Great app. The revolution of banking is here. Fast, efficient, reliable and user friendly.",5
2023,Simple but unique user interface and app have been running smoothly.. I recommend the OneBank App by Sterling Bank.,5
2023,Awesome!,5
2023,Great app Brilliant work. My transfers deliver with speed. Thank you Sterling Bank,5
2023,Phenomenal 👌,5
2023,👍,5
2023,"The app is super cool and a one-stop shop to a new world of transactions . No bugs, no delays, Just pure undiluted fun transacting with the app. Way better than the old.",5
2023,Does what it says it should.,5
2023,You can do a lot on the app without visiting the brank,5
2023,The new app is very fast in transactions and onborading,5
2023,Good app,5
2023,Awesome,5
2023,My experience so far on onebank is: * The app is a unique one and the Customers I enrolled also like onebank.,5
2023,The Apps has useful segments and it's easy to use.,5
2023,The app is excellent and exceptional. One of a kind. Everyone can try it,5
2023,Great App,5
2023,App is exceptional,5
2023,Transaactions on the app have been smooth and effective,5
2023,Great App,5
2023,The application is very robust and excellent.,5
2023,Fantastic and exceptional banking experience,5
2023,ok,5
2023,Exceptional,5
2023,"A wonderful world of Transactions ever had, excellent application",5
2023,"Cool app,nice interface",5
2023,Easy to navigate. Great experience,5
2023,Superb. The App is user friendly,5
2023,Wonderful 😊,5
2023,Exceptional Banking Experience,5
2023,the app is super!,5
2023,What cool and smooth App,5
2023,The app has been upgraded and it's just perfect,5
2023,The best app I've ever come across,5
2023,The app is very seamless.,5
2023,"My overall experience with the Sterling one bank app is really great, because it is user friendly and easy to operate. I love it.",5
2023,The app is excellent!,5
2023,The best banking app I have come across.... easy and very smooth for banking transaction,5
2023,Easy to navigate,5
2023,fantastic experience,5
2023,Best choice to bank and transact,5
2023,nice,5
2023,Best banking app,5
2023,Very nice and interesting app,5
2023,Excellent,5
2023,This is a fantastic improvement on the old one. I enjoy using it.,5
2023,Amazing features with Seamless ways to initiate transactions,5
2023,Transactions has been fast and smooth,5
2023,The bank app is fantastic. Good one @sterlingbank,5
2023,User friendly,5
2023,Excellent app,5
2023,Very swift and straight forward.,5
2023,"Easy to use, very user friendly.",5
2023,A great App,5
2023,"This is the best upgrade , best app.. sterling bank 💗💗👌🏾👌🏾",5
2023,Sensational!,5
2023,Best app,5
2023,Very easy to use,4
2023,Awesome,5
2023,Best,5
2023,The new app make sense,5
2023,Nice interface 👍😍,5
2023,swift response,5
2023,Superb App,5
2023,"This update is great👌, the app is now more user-friendly. The user experience is a lot more experiential, Sterling did a great job on this one. Well done !!!!",5
2023,My experience on this app is top notch... Kudos to sterling bank,5
2023,Exceptional,5
2023,The mobile app is great and all features working as intended,5
2023,Amazing App.. Everything in one.. New interphase is amazing,5
2023,Excellent,5
2023,Awesome,5
2023,Fantastic app,5
2023,"Exceptional experience, speed and user friendly",5
2023,A user friendly application with awesome features,5
2023,Wonderful,5
2023,Excellent,5
2023,Cool app. Lovely interface,5
2023,A wow experience,5
2023,"Positive development, really appreciate.",5
2023,Great,5
2023,I had an amazing experience with this app. The product exceeded my expectations. I highly recommend them to everyone,5
2023,Excellent,5
2023,Very Reliable.,5
2023,Good UI and great experience,5
2023,It has a nice and friendly interface.,5
2023,This new version works fine.,5
2023,The app makes transactions seamless and so easy,5
2023,Great one-stop-shop banking app!,5
2023,Great experience,5
2023,Best Bank App so far!,5
2023,"Very functional app I love the diverse features that aid in making banking really easy! However, I'd love a dark theme.",5
2023,The app is user friendly and very fast.,5
2023,The app is user friendly and very swift to use,5
2023,It's an awesome app and easy to use,5
2023,Exceptional,5
2023,Awesome One bank 🏦 coming through for all our digital needs.,5
2023,Easy and fast enough to carry out transactions.,5
2023,The app is user-friendly and allow customer (user) to carry out series of transactions from even the comfort of his/her zone. Reversal of failed transaction(s) is/are very fast.,5
2023,Superb,5
2023,Onebank simplifies my financial life and makes me fill satisfied while banking.,5
2023,Best Mobile App Ever,5
2023,Superb experience,5
2023,Awesome Bank app with beautiful UI and wonderful user experience,5
2023,Easy and reliable,5
2023,wonderful application!!!!!,5
2023,This is the best app for mobile banking in Nigeria. Simple and easy to use,5
2023,"It is very easy to use, and transaction processes very quickly",3
2023,Excellent,5
2023,Easy to use with a very good looking background.,5
2023,The application has a lot exciting features.,5
2023,Ok,5
2023,Exceptionally smooth experience!,5
2023,Exciting and exceptional user friendly,5
2023,Nice app,5
2023,Good app...Better user interface,5
2023,Very fast and user friendly,5
2023,It's awesome,5
2023,One bank is the best banking app I have used so far.,5
2023,Awesome,5
2023,Its an app with unique interface and user friendly. Simple to navigate.,5
2023,I appreciate the menu that enable me log my failed transactions for reversal on the App.,5
2023,It is a pleasant experience. Thank you Sterling OneBank,5
2023,Excellent 👍,5
2023,Nice app,5
2023,Splendid so far,5
2023,Easy to use. I love the new look,5
2023,User friendly and I particularly like the search option. Kudos!,5
2023,This is very swift and user-friendly. I love the App,5
2023,Excellent,5
2023,Amazing and easy to use,5
2023,Easy to use,5
2023,Excellent,5
2023,I love using the OneBank App. It is a one-stop shop that enables you to do so much without having to leave your home. I also like the fact that I can monitor my Baby Daughter's Account from my phone without hassles because it is linked to mine seamlessly.,5
2023,Excellent... Good App,5
2023,One of the best mobile banking App,5
2023,Very seamless transactions.... Beautiful experience,5
2023,Working okay,5
2023,Superb,5
2023,Excellent,5
2023,The app is the fastest banking app I've ever used. Very swift and efficient!,5
2023,Seamless,5
2023,Easy to use and very nice app,5
2023,Seamless and friendly graphical user interface with instant feedback backend... Truly one customer bank.,5
2023,Awesome,5
2023,App is very easy to use,5
2023,The app has a lot of useful features and exciting to use. I just personalised mine by adding my face to it.,5
2023,"Beautiful app design and experience. The feature of sending statement of account to one's mail and security provision is topnotch. Two areas I look forward to improvement is account upgrade feature already on the app as well as transaction limit enhancements to amount higher than 500,000. The selfie feature appears a little difficult to bypass. Overall, the new app is glamorous!",5
2023,Experience has been great so far. No issues.,5
2023,Seemless transactions,5
2023,Exceptional,5
2023,This new app is really cool.I love the new interface and it's easy to navigate. Keep it up sterling bank,5
2023,"The app is super easy to use, and the schedule payment feature is great!",5
2023,One of the best apps on playstore.,5
2023,Superb,5
2023,Flexible and seamless,5
2023,Seamless,5
2023,The best app ever,5
2023,Very fast and user friendly.,5
2023,"I love the dashboard of the new app, it's easy to navigate and very fast while initiating a transaction",5
2023,Fantastic,5
2023,Shofodunrin Olufemi Adetunji,5
2023,Awesome App... Kudos,5
2023,"i want to use onebank app on my laptop, i cannot download. It's Nice",5
2023,It was an awesome experience...Kudos,5
2023,"It's a massive upgrade on the erstwhile app. The look and feel, the speed of transaction, and the uptime are really really top-notch 👌",5
2023,Working perfectly,5
2023,Very seamless,5
2023,"I regret open this bank,am having problem with my app for the pass view month,no customer care to help me out,i went to their branch they didnt attend to me ,i can't use my money when i need it 😔 ,i use code no way ,don't u guys have customer service 😔 😢 😞",1
2023,"It's an awesome app, and I really love the updated version...",5
2023,Smooth,5
2023,The app is embedded with a user friendly interface. Extremely easy to use Good job sterling,5
2023,My experience has been great,5
2023,This is an awesome experience,5
2023,Excellent,5
2023,The new one bank by Sterling is exceptional,5
2023,Such an awesome experience using this bank app.,5
2023,The best bank app I have ever used. It's seamless and easy to use. Great job,5
2023,Excellent Infact it is user friendly I love it so much,5
2023,Lovely app. Fantastic!,5
2023,This app is great and the experience is so unique.,5
2023,Working perfectly,5
2023,"Onebank is awesome , I love it.",5
2023,One bank app is very seamless and user friendly. My experience with this new version of one bank has been amazing. I am tempted to always spend money using the One Bank App. Lolzz... Of cause this is because of the beautiful user interface and easy navigation on the app.,5
2023,Perfect,5
2023,The Application is fantastic and user friendly app.,5
2023,Very useful,5
2023,The upgrade is awesome. Speed and realibilty... It is very simply amazing.,5
2023,Ok,5
2023,The best mobile app one can think of. Thank you sterling for making banking easy,5
2023,Amazing App,5
2023,Incredible!!,5
2023,The app is great and swift,5
2023,"The application is good expecially the ui/ux, its now better",5
2023,Good,5
2023,It's nice banking with sterling I really appreciate,5
2023,awesome,5
2023,Transactions on the app have been smooth.,5
2023,The app is wonderful. It's the best in the country right now.,5
2023,Very suave and sleek app.,5
2023,Banking at it's finest,5
2023,Perfect,5
2023,I haven't had any bad experience using the app.,5
2023,The new/updated app is amazing. Very easy to use and it's fast transfer.,5
2023,Excellent,5
2023,Wow app,5
2023,Good,5
2023,Excellent,5
2023,Been a wonderful experience since I started using the app,5
2023,The best banking app,5
2023,Very great application and nice interface,5
2023,Easier and fast,5
2023,Very good,5
2023,Very Satisfactory,5
2023,Awesome,5
2023,This is the best app so far. Well done sterling👍👍👍,5
2023,great app,5
2023,"My experience has be awesome, onebank is the best.",5
2023,Exceptional,5
2023,The app is user friendly,5
2023,Okay,5
2023,"Exceptional, User friendly and great outlook 💞",5
2023,Exceptional,5
2023,Excellent service,5
2023,STERLING one bank is one of a Type app. Sophisticated and effective operations through a simple and appealing interface,5
2023,Efficient and user friendly banking app,5
2023,Excellent,5
2023,Ok,5
2023,Nice outlook and easy to use..welldone sterling,5
2023,Ok,5
2023,Very efficient especially this new upgrade fast and reliable,5
2023,"A welcomed improvement, let's also improve on that transaction history. It does not contain as much information and there should be no need to have two separate tabs.",5
2023,"Easy, convenient and very simple to use",5
2023,Excellent,5
2023,Awesome app,5
2023,Best of the best 🔥,5
2023,awesome,5
2023,Great app. Easy to navigate. Prompt response.,5
2023,Fantastic app. Very fast and user friendly,5
2023,Best app ever,5
2023,Easy and great UI design,5
2023,Excellent App,5
2023,Nice,5
2023,"With this bank app, you don't need to go to the bank. It does everything",5
2023,user friendly App and a mobile monitor for your finances,5
2023,Perform efficiently,5
2023,Easy to navigate Great interface,5
2023,The app works optimally without no hassle,5
2023,The app is awesome to operate with amazing features.,5
2023,Wonderful,5
2023,Bravo Sterling!,5
2023,Very good,5
2023,The device is very good and reliable,5
2023,Easy setup and intuitive user interface. I love the customer service feature and the ability to easily raise a transaction dispute within the app. It's a one stop banking application,5
2023,Very good,5
2023,OneBank application is seamless.,5
2023,The experience on the app is superb!,5
2023,"Swift and easy to use, best mobile app so far",5
2023,Super fast and easy to navigate.,4
2023,User's friendly,5
2023,"Superb,fast and swift response to request",5
2023,Awesome!!! so fast! ❤️,5
2023,Users friendly and colorful,5
2023,Sterling Onebank is the best.,5
2023,Fantastic! The added features of the app are very helpful.,5
2023,excellent,5
2023,Great App,5
2023,Okay,5
2023,Awesome,5
2023,exceptional,5
2023,Superb and easy to use.,5
2023,"Great onebank Awesome exprience, fast and easy.",5
2023,Great App,5
2023,Speed of transaction is awesome. Great interface and easy to navigate,5
2023,Great,5
2023,Good,5
2023,exceptionally good,5
2023,"This is so far the best, it's self service is top notch.",5
2023,The updated onebank is really impressive. I carried out my transactions seamlessly,5
2023,"Performs beyond expectations, it's simple and easy to use.",5
2023,It's an amazing app,5
2023,Superb,5
2023,Good,5
2023,Absolutely perfect,5
2023,Great,5
2023,App is very easy to use.,5
2023,Simply fantastic especially noting the new features!,5
2023,Splendid,5
2023,Easy to access.. Card activation is very seamless.. User friendly... 👍👍👍👍,5
2023,This is the Best app ever,5
2023,The App is fast and reliable.,5
2023,Great and robust app,5
2023,so slow and will end up not coming up,1
2023,excellent,5
2023,My wonderful onebank app wey no dey disappoint.. E dey come true for me anytime anyday.,5
2023,Excellent,5
2023,"Sleek and super reliable. Having understood the UI now, I can easily track my spendings and check transactions to other banks and to Sterling Bank separately. Great concept. This is unique and I love it.",5
2023,The new onebank app is super fast reliable and detailed.,5
2023,Wow app,5
2023,Sterling OneBank is simply the best,5
2023,"What an app! Easy to use, seamless transaction. I love this app.",5
2023,Awesome,5
2023,The app is very superb,5
2023,Experience is always a wow one... a top notch 👌 ..weldone sterling bank,5
2023,Very smart app,5
2023,Nice app. What an experience,5
2023,Amazing,5
2023,"Very easy to navigate, simple and seamless!",5
2023,The App is fast and easy to navigate,5
2023,This is a Great improvement and far departure from the previous version. Great UI and UX. I know there more on your sleeves sterling...keep it up!,5
2023,Awesome 😎👍,5
2023,Awesome App. Very fast and reliable. Easy login. Quick transfer speed.,5
2023,This app is the best I have ever used so far. Next to none,5
2023,Great App,5
2023,Very convenient and easy to use.,5
2023,Excellent,5
2023,Fantastic,5
2023,The new interface and functionality is impressive,5
2023,Beautiful Experience so far,5
2023,User friendly interface and ease to transact. I t will be really nice if the search feature in the beneficiary list is activated. The transaction speed and account details query is top notch.,4
2023,Very dependable,5
2023,Nice Interface with great features!,5
2023,Your service !! top notch 👌,5
2023,The new One Bank App experience is seamless and with little clicks to carry out transactions with easy.,5
2023,Great deal...,5
2023,So friendly!,5
2023,The one bank application is seamless and easy for use and the interface is user friendly and simple to understand.,5
2023,The app is user-friendly.,5
2023,"App is seamless, very user friendly and the new outlook is warm.",5
2023,Limit enhancement made easy,5
2023,Wonderful app,5
2023,"Great app, user friendly and a good interface",5
2023,Very reliable seamless and effective for transaction,5
2023,Fully loaded. An all in one Banking app,5
2023,the app has been so swift .,5
2023,Amazing app. I'm really enjoying the new features and it's stress free.,5
2023,Great App,5
2023,It is seemless to use,5
2023,Awesome,5
2023,This is seamless and easy to navigate with lots of cross selling opportunities.,5
2023,Very good 👍,5
2023,Very user-friendly. Fast and so beautiful. I just love it,5
2023,"This app is second to none, it's the best. Download this app and thank me later",5
2023,The app is very interesting you can logged dispute and even update security questions but on limit enhanced there is need to fix the issue of non responding of the app,4
2023,This is the best bank app I've seen,5
2023,Very easy to operate,5
2023,App is easy to register and user friendly. I recommend app for installation and your go-to banking solution.,5
2023,"Easy navigation, user-friendly, and allows me to categorise my expenses.",5
2023,Satisfactory,5
2023,Such an amazing experience with this app,5
2023,App is top notch and user friendly,5
2023,Excellent,5
2023,Excellent and Wow experience,5
2023,Exceptional 🌟,5
2023,User friendly and very fast.,5
2023,This app is incredible,5
2023,"It's the best, have never have issues with it since from exception",5
2023,Good,5
2023,thanks for the Update... Navigating through appears a lot easier... user friendly too... the UI ain't bad at all... its a great one @sterlingteam. keep it up,5
2023,Exceptional.. I enjoy using this app,5
2023,Good application,5
2023,Love the new interface.,5
2023,They give exceptional service,5
2023,Sterling Onebank App is one of its kind. Superb and excellent in terms of service delivery 💞,5
2023,The app is reliable,5
2023,Nice,5
2023,I like the new futures,5
2023,User friendly!,5
2023,Nice App,5
2023,Very good app,5
2023,Excellence,5
2023,Satisfactory,5
2023,Easy to use with wonderful UI,5
2023,"The new onevank is superb, secure, colourful, easy to use, and very reliable. Kudos to one bank by sterling. Join the one bank by sterling family for a fantastic banking experience.",5
2023,Exclusive app,5
2023,"Excellent UI, easy to navigate and the fact that you can self-log dispute on the application makes me feel so delighted.",5
2023,The app is user-friendly and robust enough to accommodate various payment platforms,5
2023,Amazing,5
2023,Beautiful experience,5
2023,Fast and reliable,5
2023,Great,5
2023,Easy to use,5
2023,"Great app! Its very sleek with great user Interface, coupled with robust security features. Had a seamless experience and swift transactions done while using it.",5
2023,Wonderful and most exciting app,5
2023,App is smoth and user friendly,5
2023,Awesome and user friendly app,5
2023,User friendly and and the service is top notch,5
2023,Superb!,5
2023,"Lovely app, very easy to use and navigate. Good Job Sterling.",5
2023,It's very easy to use.,5
2023,Wow i was amazed with the new features of the app and I'm super excited because its really helpful and stress free when using it.,5
2023,The best app so far when compared to other apps,5
2023,Good one,5
2023,Awesome,5
2023,Awesome application. I was able to perform transactions seamlessly.,5
2023,My experience on this new one bank is top notch...Transfers are swift I changed my password without any stress I generate statement or receipts and transaction history seamlessly. One Bank take your 🏆 You deserve it Thank you Sterling for this App 🙏,5
2023,Nice,5
2023,The App is exceptional among it peers in the industry. Delivery of services is on Point,5
2023,The app usage is seamless,5
2023,This updated version is very fantastic. I love the app,5
2023,Awesome layout and User friendly😘,5
2023,"The new Sterling OneBank app is faster, secure and reliable.",5
2023,Great app,5
2023,App works better and has never failed me. Thank you Sterling Bank,5
2023,Excellent,5
2023,"Great job done, kudos to the team",5
2023,The best bank app I have ever used,5
2023,Fantastic app,5
2023,Fantastic experience with great user interface and new functionalities!,5
2023,A very good banking app that meet my expectations. The app is fast and user friendly.,5
2023,Expectionally good,5
2023,This app is exceptionally fast .,5
2023,Seamless and without hassles. I recommend.,5
2023,the best mobile app so far!,5
2023,"Wow, Sterling One bank app is the best, seemless upgrade from the old version, nice interface and very easy to carry out transactions",5
2023,Really new and improved.,5
2023,Easy to use,5
2023,It's been seamless and swift.,5
2023,"I must say this is an easy app to use, no hassle.",5
2023,Awesome mobile banking experience,5
2023,One of the most reliable bank apps and that is on period,5
2023,Brilliant app. Better and improved features and speed. Good work,5
2023,Zero failed transaction,5
2023,Transaction made easy,5
2023,Best Bank and best app with swift and easy user interface,5
2023,Good and user friendly,5
2023,Very friendly application,5
2023,The app is simply to use and very efficient. Weldone.,5
2023,Ok,5
2023,The only One! ☺️,5
2023,Awesome experience. I am in love with this app 😍,5
2023,Outstanding application,5
2023,Great app,5
2023,Reliable app,5
2023,"App is quite impressive. issues before the upgrade like seamless statement generation and limit enhancement have been resolved, I like that the limit has been increased considerably, though enhancement after selfie captures still suffers instability.",5
2023,Wow experience,5
2023,Awesome,5
2023,It's a very good App and very easy to navigate basic banking functions,5
2023,"Awesome!!! The onebank app has made my life easy. I'm able to do transfers, airtime recharge, pay bills with ease. Additionally, tracking and budgeting my spending on the onebank app is another cool feature I really love.",5
2023,The App is so great and easy to use,5
2023,I love the app. It is user friendly and gives an amazing experience.,5
2023,"Seriously I must confess that the innovation of this app is a done deal, simply and very efficient. Sterling keep up the good work.",5
2023,Very good app. A much needed improvement on the previous version.,5
2023,"Sterling one bank app, Best among all",5
2023,"I love the blend of vibrant colors, makes the application appearance appealing.",5
2023,Seamless and exceptional! Great job Onebank Team and Sterling Bank!,5
2023,It's lovely. I love the app.,5
2023,Seamless experience Odogwu app,4
2023,One of the best Bank application I have used so far keep it up,5
2023,A very fantastic app.,5
2023,"It's a user friendly app, speaks to all transactional aspects of every day living.",5
2023,Awesome app,5
2023,"All in One package, a complete banking solution with a smooth interface, good job and well done!",5
2023,"Beautiful interface, transactions are very fast and smooth, I love it",5
2023,"This app is exceptional, fast and with cool interfaces. This should be the minimum criteria for all apps coming from your stables.... well done Sterling Bank",5
2023,Wonderful app,5
2023,This app is amazingly seemless in getting my transactions done with comfort and at anywhere. I recommend this for everyone. It's either ONEBANK or none,5
2023,The app is user friendly,5
2023,"The apps is easy to use, users friendly and can be used on multiple devices.",5
2023,The improved One Bank app from Sterling is a testament to the fact that Nigeria can work if its handlers are genuinely committed to fixing it. I particularly love the look and feel which now matches the apps' excellent financial payment and reporting services.,5
2023,"Good update, great app.",5
2023,"Say goodbye to banking frustration! This app is a breath of fresh air. Navigating my finances has never been smoother, thanks to its user-friendly design. No more jumping between different apps - Sterling Bank just understands what we need.",5
2023,The one bank app is a whole new flex. Loveet,5
2023,The app is fantastic,5
2023,Very fast app.,5
2023,The experience is seamless.. I love this app,5
2023,Awesome User Experience.,5
2023,The application is very user friendly. I recommend,5
2023,The App functions well and serves it purpose making digital banking seamless.,5
2023,Easy to use and navigate !,5
2023,Fantastic new interface and great transaction success rate,5
2023,"Easy onboarding process, great interface and easy to navigate and transactions processing with the speed of light. I recommend!",5
2023,Amazing! The look and feel is top notch,5
2023,"Reliable, fast, and very user friendly",5
2023,Very good app.👍,5
2023,The app is accessible and easy to use. Just follow the instructions,5
2023,The App is one the best thing Sterling Bank has done this year and it's a game changer as new costumers can be captured and onboard the platform with ease.,5
2023,Wonderful UI/UX. Incredible Customer Journey. Good one,5
2023,Great Performance,5
2023,Perfect! I was even able to get my bank statement in less than a minute and it's sooooo user friendly. Kudos to sterling dev team,5
2023,User-friendly and nice.,5
2023,Awesome experience. Super fast.,5
2023,This is a lot better than the previous version. It brings better experience with ease of use,5
2023,Beautiful interface. Love this new application Transactions are seamless.,5
2023,I love the sleek interface. Easy to use and make transactions. Wish I could give it more than 5 stars.,5
2023,Fantastic and easy to use,5
2023,functionality and user interface exceeds expectation. Great job Guys,5
2023,The experience is second to none and the technology input is best,5
2023,"It has been wonderful, second to none.",5
2023,Impressive,5
2023,"The new onebank app belong in its separate class, its user friendly and provide a seamless banking experience. I'll give 5 stars and more. Weldone Sterling!",5
2023,Nice GUI,5
2023,This app is awesome.,5
2023,I love the new outlook and functionality,5
2023,"I downloaded it recently and was impressed by how it was built to suit user experience. The construct was well-thought-out, and ease of navigation is top-notch.",5
2023,It's an awesome app............great experience...,5
2023,Absolutely fantastic.,5
2023,The experience is Exceptional. I love it,5
2023,Good,5
2023,Love the new interface. It's super cool,5
2023,The app is extremely good. Easy to operate and secured.,5
2023,User friendly,5
2023,Very fast and reliable.,5
2023,Great app,5
2023,"Loving the Onebank app! It's so easy to use and makes banking seamlessly. I can check my balance, transfer money, and pay bills all in one place. I would definitely recommend.",5
2023,"Seamless experience on Onebank. I got my debit card for free on Onebank, delivery was also free 👍.",5
2023,Wonderful app,5
2023,Sterling OneBank App is user-friendly and easy to use.,5
2023,"There are many modifications made on the new app and this is quite interesting. It is sleek, user friendly and awesome.",5
2023,Very awesome app and easy to navigate around it,5
2023,Excellent improvement. The interface is simply nice and user friendly. Well done Sterling Bank.,5
2023,Transaction processing speed is fantastic.looking forward to more updates.,5
2023,"Great app, always delivered, no disappointment, nice one from Sterling Bank",5
2023,"Amazing app, fast and efficient.",5
2023,User friendly,5
2023,The app is user friendly and its an improvement over the old one.,5
2023,Superlative experience using the App....transactions and payments made easy,5
2023,I love all the new features on the App. Easy to navigate and the UI is great,5
2023,"Splendid experience...seamless navigation... beneficiary selection, awesome...thank you sterling bank.",5
2023,I love the app,5
2023,really cool.. better interface and faster processing time.. kudos,5
2023,"Aesthetics are amazing, the app is lean, clean and fast. Cool shizzies all around!",5
2023,Nice update. It has been reviewed and I am able to use it seamlessly.,5
2023,Best financial app I have used so far.,5
2023,Fantastic app,5
2023,Excellent banking app.,5
2023,"Wow, one bank was the best app I interact with, user friendly and easy to use",5
2023,Superb with a solid user interface 👌,5
2023,The new Onebank is simply amazing. I love the accessibility of the features I use mostly for my daily business transactions.,5
2023,"Fantastic app,easy to use.",5
2023,"Best financial app experience I've ever had. Smooth, fast and light. Gets the job done",5
2023,This app is easy to use and seamless. My experience has been top-notch .,5
2023,Love the improved version of this app! It's cleaner and transactions are more seamless 👌🏾,5
2023,"The app is very easy to navigate, I also love that you can use the app for a lot more than the convention transfer purposes.",5
2023,Very functional App and works very fast.,4
2023,Very seamless,5
2023,"After a series of really inconvenient experiences, I am relieved to see that it seems the app has now been cleaned up somewhat. I can now see my wallet and its balances again. My transfers are going through and no crashes since Sunday. @SterlingBank, please keep this build on for us to use, and continue with whatever new process you've used to deliver this latest build. Giving you guys another chance.",5
2023,The User Experience is lovely... The new features are innovative. Love eeeeet. It giving 😉,5
2023,Great app,5
2023,My experience using one bank was superb and I recommend others to sign up to the One bank app in order to enjoy convenient banking,5
2023,The new Ui/Ux experience has just only made this app my overall best and 1st go to for my financial transactions.,5
2023,New interface and easy to use.,5
2023,Used this app for about a month now and it is much better than the older version.,5
2023,Idowu Moshood rated,5
2023,Beautiful app,5
2023,Amazing,5
2023,Smooth app with great UI,5
2023,"nice app, the best ever",5
2023,"I downloaded the app on my new phone but whenever I try to request for an otp, it keeps telling me service is not available.",1
2023,This App is so sleek and very functional. I am just loving it right now.,5
2023,"Perfect app, keep it off",4
2023,"The bank app has been a convenient tool for managing my finances, but I was disappointed to find that the upgrade transaction limit function did not work. Each time I tried, there was an error message, which made it inconvenient when making larger purchases or transfers. It would be helpful if this feature could be improved, as it would improve user experience and eliminate unnecessary issues.",2
2023,Best app,5
2023,Always frustrating my life. I think I should deactivate my account. Simple otp I can't get,1
2023,"I downloaded the app for my friend because she found out she was debited her last cash and we could not find mini statement through the USSD code. The app did not even allow us to log in, it kept saying ""incorrect account number."" How can something be incorrect when we just used the account number to register for USSD code? Abeggi, please work on it ASAP.",1
2023,I can't update mine. Downloaded the new app but the interface is still the old one,1
2023,"Trying to apply for a loan, the app isn't letting me complete the application. Ad logging in without using the fingerprint is Really annoying. Please, fix",1
2023,Cool app. But there's room for improvement.,5
2023,waooooo i love this new update its a user friendly and good update,5
2023,Sterling should try to provide loan for dere customer,1
2023,"I make i transfer of 30k to my friend showed successful, my friend did not Receive it",1
2023,You are very done excellent regard sterling Bank and the best,5
2023,"The app is trash, shut down sometimes when you try to open it.",1
2023,The most worst mobile banking app have ever used in my life. Nothing ever works on the app,1
2023,Slow,3
2023,Nice,5
2023,I have been trying to transfer on the app since yesterday and it's not working..once i input the account number it will exit the app itself..,1
2023,Good financial application.,5
2023,this app is the worse I've ever used. how on earth will one keep taking a selfie just to increase transfer limit yet it's not validating. I only gave this 1 Star so I can type my mind. now had to do a NIPPS transfer in bank that never went through again. haba Sterling,1
2023,"App cannot send OTP when you forget password. It takes ""decades"" with some level of frustration...even at that, you cannot access the Onebank app.",2
2023,"I have been having horrible experience with the app, I am unable to transfer the other banks except the ones I have saved as beneficiaries. I have also being to your offices to complain but things still remains the same.",1
2023,"The login issue has been solved. Thanks to Sterling's team for calling and giving solution immediately. You're the best and I love the way you carry out your services.. Meanwhile, if not for the call, I log in on Playstore often, yet I get no notice to update the app 🤷 Hello sterling, I noticed a bug. Is it that the app isn't compatible with Android 13? Because each time I try to log in, it shuts me off many times, before displaying my details and allowing me out in password. What's going on?",4
2023,Good,5
2023,Doing great,5
2023,Mobile app is now working perfectly well. Kudos to Sterling Team,5
2023,I love this Bank,5
2023,Good,5
2023,The new version is now working fine and smoothly on my device. Thanks,4
2023,Okay,2
2023,They are good compare to many banks in Nigeria i gave four star because have no branches like other banks in kaduna from aliakilu down to sabo starling bank only have two branches which very poor putting costumers in a lot of stress when you have fisical papper work to do. Please try and inprove on that. Thank you Muhammed.,4
2023,I like it especially when i can create a panic password it's wonderful,5
2023,"I don't like how the UI works. It's not as simple as others. For example, the transaction history is divided into 2 - All & One bank & they can be very confusing especially when money is reversed (no notification or alerts for this). Very annoying. Secondly, you can not view receipts for debit, only credit. What then is the point of ""transaction history"" when its only limited to credit transactions only? I'm not going to chat with you guys. Just review your UI from the customer's pov & fix it.",1
2023,"Since I've been using OneBank app, I have no regret. Thumbs up",5
2023,This app needs serious upgrade,2
2023,Pls concerning your One Bank app  When are you going to rectify the issue I am facing with the app? I have been to the bank all the time but all efforts from customer care proved abortive I forgot my password and I am given OTP but when it gets to the SECURITY question I notice that it is empty! I have lodged my complaint to customer care several times still no improvement. I am unable to make transactions with the One Bank app. Please can you fix this error on the One Bank issue🙏,1
2023,Very frustrating App. Can't upgrade transaction limits. Error message keep showing for all transactions 👎👎,1
2023,Very good service nice one,5
2023,Does it have option to view bank verification number?,2
2023,"Have never seen a bank in this world as fast as Sterling Bank. Even it app is smart, God bless you guys for the good work.",5
2023,Good to. Operate,5
2023,Great,5
2023,"This Updated App is really good,it has some great new features. I love Banking with Sterling",5
2023,This app is getting out of hand now how can I transfer ones without crashing like 20 times its frustrating and really annoying please u people need to look out to that,1
2023,"Worst Bank app ever, you can't view your transaction history.. You can't transfer immediately and be debited immediately..Stupid Bank so far!!!!???????",1
2023,Good job by Sterling Bank Plc.,5
2023,Too slow app. Not displaying account statement as requested and desired. Account history of about 4 months back is almost impossible to view,1
2023,"Literally 80% of things needs to worked on, customer service especially.",2
2023,I just download this app I put money. I did some transfer that day. And you people restricted me from doing transfer since the day till now. I've been calling you people writing emails no result. Do you people want to eat my money or what. 🥺🥺🥺🥺🥺,1
2023,"I recently updated my app, that has henceforth seemed like the worst mistake I've made ever, I save money in my wallet there in this app, for over a week now I can't seem to transfer from my wallet to my primary account, I have been stranded, I went to the bank, not even them could help me. I've been so stucked, why the upgrade when it can't be used? The customer service asked me who advised me to use the wallet. I'm tired, I'm pissed, I'm stuck. This is a delicate time not to have money. Helpme",1
2023,Use this app easy to use,5
2023,Beautiful,4
2023,STERLING BANK you are doing wonderfully well,5
2023,Nice been here,5
2023,"I enjoyed the app but since 3weeks I can't use the app, it's not even opening",1
2023,"user friendly, This App is zero very slow and lags especially at the Form for destination Account number",1
2023,Good and user friendly interface. But why can't I make any transaction?,3
2023,Fair,3
2023,"Installed the new app yesterday (12-12-2023) and it's better than the previous one but the fonts are too small, increase the fonts size I'll give 5 stars. This app is much better.",4
2023,Worst bank ever locked me out of my banking app and won't let me in,1
2023,Very poor service,1
2023,"Easy to use, but the transaction history really needs a lot of work. I am trying to view my transaction history and spend analysis, it is omitting a lot of transactions, and categorizing all as general, even after selecting otherwise. I like to keep track of my income and expenses, and this is making it all that difficult The receipt also omit almost all the narration. It will be good if all this are fixed. I think it is stopping a lot of people from making one bank their permanent banking app",4
2023,Why is the app giving me warning after installation that its dangerous,1
2023,Work on your app UI/UX then also its bugs always. Bad experience,2
2023,why can't I register my mobile app by my self,1
2023,Reliable and easy,5
2023,Bad.,2
2023,It's a very useless app.,1
2023,"The app is Good but out of my three accounts, its only one that's showing",3
2023,Please correct the error of deducting money without crediting the money Transfered. I make a transfer yesterday and up till now the money is yet to be delivered to the account I sent the money to and this account debited my account. Please refund my money joor.,1
2023,"Rubbish app, keep freezing each time typing someone account number, very slow and poor app so far",1
2023,Most useless Bank in Nigeria,1
2023,The app malfunctions mostly on weekends and since yesterday till today monday it has not be working..i cant process transfers,1
2023,"One of the best I have used, it's user friendly. You guys should enable the credit alerts to be viewed for more details",5
2023,Like,5
2023,"I never had bad experience with this app, it's lovely and superfast.",5
2023,"U ppl should upgrade the receipt section, so it can be understood easily",3
2023,I love the new Onebank compared to the previous one... Many update has been done. Limit enhancement and many more,5
2023,"Keep trying to sign up with no success. Keep saying ""Unable to validate code at this time.""",3
2023,Good,5
2023,When is the latest update going to be available for my android phone?,1
2023,Good,5
2023,It keeps crashing when trying to verify recipient account as I attempt to do a money transfer. Absolutely annoying - been like this for over 1 week and counting.,1
2023,FINALLY! FIIIIIIIINAAAALLLLLLYYY! It Sterling's OneBank now works for so long. Good. 👍,4
2023,App is not good buh I like sterling bank so ...,5
2023,I love one bank is service inclined,5
2023,"This app is absolutely better, but it does not show credited details in transaction history, it only shows debited details in transaction history, Please fix it ASP.",4
2023,Very slow while using and it is time consuming. Improved better than before,4
2023,Great app!,5
2023,Exceptional,5
2023,The new app and Outlook is delicious 😋,4
2023,Immense love for Sterling bank from day one.,5
2023,"A little bit frustrating. I can't transfer to other banks using the bank App, anytime I try to transfer to other banks, it rolls and took me back to my phone homepage.",3
2023,"Your services are poor, someone can't even request for statement of account without he/she visiting the bank. Your network system is nothing to write about.",4
2023,Make sense,5
2023,"This sterling bank is a scam bank I opened an account since last year and deposited #6,500 And they said you're ready for withdrawal and deposit I put all my details and they couldn't even allow me purchase ordinary airtime from my account Then I deleted the app and installed it back now they can't allow me logging into my account they just took my money The highest scam app",1
2023,this is wonderful,5
2023,Good,5
2023,Quick response,5
2023,"Trouble logging in,says service is updated and I should accept,I've done that but it's still not opening",1
2023,"The best 🤜 🫰 fantastic and amazing, infact it's the most excellent banking app I ever come across, Onebank is a digital Sterling Bank Branch in general, where all banking needs are incorporated and user friendly, please keep the good work team Sterling onebank we are delighted to have such a robust self user-friendly interface, banking with ease, it has everything we need, as if we are in a branch. This is a digital branch to us tech savvy. 👌🙏🌟🌟🌟🌟🌟",5
2023,Great,5
2023,Sterling bank restricted my account 😢 dunno what to do,1
2023,I love this app love it,5
2023,Superb app! Weldone Sterling Bank.,5
2023,Perfect bank,5
2023,very poor,1
2023,Lovely app,5
2023,Excellent application. The recent upgrade is very good.,5
2023,I really think this app is frustrating. Now I can't have access to it. It's saying contact Administrator. Kindly assist I need to have access to my funds. I feel so bad right now.,1
2023,Amazing app for seamless transaction.,5
2023,"It was seemless upgrading to the latest version. The interface is more attractive and you need lesser clicks to carry out transactions. Particularly, airtime purchase is easier for your contacts with multiple phone numbers.",5
2023,The recently updated OneBank App is amazing. The UX is great. Well done team👍,5
2023,"To me the updated app is good and the features also buh I want to give advice on transfer information, ur service is excellent even though the network is bad the network will be back based on ur phone u are using pls dear one try add more features for the app for suitable use thanks for trying and hard-working we move with u buh I need my master card debit I give u three star",3
2023,"Good app ,but why can't view credit receipts? , please do something on dis.",5
2023,"I can't use my app it times out , before I could send the money, if I do a copy and paste account number takes forever to paste and retrieve details , it's a total mess difficult to do transaction",1
2023,Please I don't have problem with the app but we should be able to delete beneficiary that are no longer useful please put it into consideration,2
2023,I dont know if one can check their bvn on it,1
2023,"The new Onebank app is the real deal. It is very sleek with user-friendly interface, coupled with robust security features. My experience has been very seamless; transactions are swift and I can track them real-time. Well done Sterling, you actually got it right this time.",5
2023,Very problematic,5
2023,"The new update has just been terrible, I've been unable to transact. Whenever I input an account number, the app closes. Please fix these problem.",1
2023,I am unable to log in to new one bank interface showing processing error......,1
2023,I love It,5
2023,The newly updated version is good except for the biometric is more or less useless and frustrating as it automatically stops the app when trying to log in and requires that you restart the app and log in with password. Please work on it,4
2023,Satisfactory,5
2023,awesome bank app. helps you know what you are spending money one.,5
2023,The new app upgrade is seamless and very swift,5
2023,Awesome experience,5
2023,"Should I say sterling bank app customer service are not useful to the customers.. someone made transfer of my salary to me worth 20k since September till now November I haven't seen my 20k alert.. and i jave gone to bank made many complain till now i havent seen any perfect reply, they are telling me we will get back to you... The money I work for. For a whole 1month... sterling I want to see my 20k money now",1
2023,"The New upgrade is very beautiful ❤️😍 am very happy with sterling bank for this beautiful upgrade, long leave sterling bank!!!, May God bless you guys for this beautiful upgrade",5
2023,I love the OneBank App. No stress on transfers. Sterling bank is a great bank.,5
2023,"The App has been phenomenal , an inclusive app including savings, investment. It is an App for The Modern Man",4
2023,Nice update and this new upgraded really make sense like una too much,5
2023,"Super Fantastic, I love this",5
2023,The new onebank app has a great user experience. Loving the feel 🥰🥰🥰,5
2023,"Later became a good boy ❤️ more oils to your wheels, Now better when the senders name comes in with the inflow information... I'm loving sterling 🤩",5
2023,"Find something to do concerning your updated app, I'm unable to access my account after login. It showing ""We have updated our term and conditions"" and I'm unable to scroll down even t accept the new terms.",1
2023,"What is wrong with sterling bank? I try using my app and they are telling me that they have updated their terms and conditions and I click to continue it but even with opening the terms and conditions I still can't get access to my bank app, and",1
2023,Awesome app,5
2023,"If i could give it less than one star, i would do it. Totally useless on weekends when you need the app the most for important transactions. Just get cash handy or prepare yourself for constant humiliation and frustration due to failed transactions that start on friday eveings up until early hours of monday morning every week, like clock work. Hell, I've been complaining about this problem since 2021 and they have still not found a solution to it. I do not recommend this app or the bank.",1
2023,"Very frustrating app, to Register is an issue and you wander who developed this App. Keeping telling me that the issue is from us. Is banking with you a mistake? Try to learn from others . If to merged my BVN with my Account NO. is an issue . something that can be done on internet without travelling to other state since sterling bank is not available in my area. It very bad with the present situation of nigeria and you asking someone to spend unnecessary transport fees. Very frustrating .",1
2023,"Here are my suggestions that you people should work on: 1. To be able to access credit transaction at least get more information about the sender (e.g his name, bank sent from) etc 2. I don't like the way the debit transaction receipt look like, no tangible information just like other banks own look like, 3. At times the app waste time, seems a bit stressful to use, pls more update needed on this app. 4. The live support on the app isn't working, I wonder why.. That would be all for now, thank",2
2023,Seemless,5
2023,I would have given you nothing if possible. I have installed and uninstalled the app severally because it refused to work right from the onset. Customer care was involved but nothing changed. I'm just tired!,1
2023,Honestly though the OnePay app was much better. Whoever thought concealing the credit alerts was a good idea and the ones who approved it need to inhale some sense. Plus if you're going to make it compulsory for me to download my statement of account into my email then at least add the option of adding my email to my account details from the app. Because your bank branches have refused to do it even though I've filled the darned form a million times already. This app sucks major 😠😠,1
2023,Excellent,5
2023,This app is useless infact I hate this bank I can't access my account details y useless app,1
2023,is there a challenge with bill (dstv) payment? keeps telling Mr can't fetch decoder details,1
2023,Very good,5
2023,Nice banking and looking forward to more,4
2023,"Very bad experience, just logged me out for the past 3 weeks. Keeps telling me ""taking longer than usual"". Called customer service and even wrote KIKI all they do is apologizing and your issue has been escalated to appropriate channel for further assistance. I can't rate this positive. It's annoying and frustrating.",1
2023,Always tripping off when needed,1
2023,It's always refreshing transacting with this bank app,5
2023,After updating I can't login again,1
2023,I'm giving this app a two star because making transactions on the app takes a lot of time especially when I'm typing the account details of the person i want to transfer to and I feel it's a general issue. I hope you fix this issue asap,2
2023,"I don't know what do discrib my situation. But I'll love you guys to remove this trash you called app. And create a better app that has better experience., my money my account no way to access it,. Was lucky to reach a branch in my area omor we're still working on getting my account. Please funds dey hard to dey lose anyhow abeg fix ur app",1
2023,I hate the app very useless app,1
2023,I can open the app after update it keeps telling me to accept terms and conditions but there is no where to accept.,3
2023,The app refused to recognize my account number during registeration claiming invalid,1
2023,Very good but delayed when download,4
2023,I couldn't have access to my virtual card.,3
2023,Very good sterling,5
2023,Excellent,5
2023,good,5
2023,I can even ussd is better Needs some improvements,1
2023,"This new update has crashed the app. since i updated it, i couldn't use it keeps showing not responding and closes automatically. I have cleared app and phone cache, restart app, to no avail.. please bring back the formal version",1
2023,It is not a reliable app at all I have been trying to login to the app since it hasnt been registering Like the app is faulty,1
2023,"It's whack!! Not worthy of a twenty first century Banking application,",1
2023,"This is the best bank I have banked with, I love sterling bank ❤️❤️❤️❤️",5
2023,"It every poor, am unable to transfer, to recharge and some other things on your app as your costumer",1
2023,best of all kinds and time,5
2023,My only concern is transaction receipt does not show. Please kindly work on it,2
2023,"Pls I am in need o assistance with my app,for everytime I try to login,it keeps telling me ""Before you continue read the updated terms and conditions"" which I have done ,but it refuses to open my mobile app",3
2023,The App is user friendly and it works well.,5
2023,Fair enough but there are some options I couldn't access.,3
2023,Sterling bank PLC is the best banking system in all area's of banking system so far in Nigeria,5
2023,I was unable to upgrade my account please do something about it. I love the service you rendered though is pretty cool,3
2023,Good payment method,5
2023,Very poor since the latest upgrade. Can't login with my phone and get stuck on terms and condition page without seeing the option to accept and continue,1
2023,Very happy,5
2023,Really good,5
2023,Good,5
2023,You guys should consider adding 2fa to your app. It's not safe at all,2
2023,User friendly and excellent graphics,5
2023,I can't access my main account on the app; only the wallet. Please help.,2
2023,It's easy to navigate Very lovely interface,5
2023,Well-done Sterling.Fantastic app,5
2023,"If there's zero Star that's what I will give this app. For a week I can't access my the app, it's giving error message every time I tried to login. I can't use it. It's regrettable banking with Sterling bank",1
2023,Easy to use ❤️❤️❤️,5
2023,Very frustrating. Keep showing terms and conditions upgrade. Causing the app not to progress,1
2023,I can't make transfer to new accounts. It simply shuts down when you type in account details. This is super fustrating!!!,2
2023,Good,5
2023,Why it that one bank do not print receipt?? It too slow to open??,2
2023,Very good app,5
2023,SATISFACTORY,5
2023,Nice,5
2023,"I have been trying to login to my account for days but not fruitful, I had to uninstall and reinstall but to no avail, the response I keep getting is ""Service not available, this is on us. Please try again later"" is this what I will be facing again on Sterling Bank app..?",1
2023,"Not functional, got a frozen page for over 48hours now",1
2023,Good,5
2023,"It's just good to go with, but the principal bank network is a challenge as they are not able to conect proper",5
2023,I dey see am use anytime I need am,5
2023,"Awesome User experience, the UI/UX designs are excellent, seamless and user friendly.",5
2023,Good,5
2023,"Your app is useless. Trying to make a transfer and when i get the part of inputin the beneficiary's account number , the app just stops and closes by it self. Seems i would have to stop banking with you guys",1
2023,I can't log in to my account Been trying for d past few weeks,1
2023,"Update to my last review: I just went back to the app after reading your reply. There is still nowhere to ""Accept"" new terms and conditions. I am still being taken to a page asking ""download the terms and conditions again?"". Anyways, I'll be at the closest branch tomorrow to close both my accounts. It makes no sense clowning around with a banking app that hasn't worked for over 6 months",1
2023,"App is no longer showing ""card details"". Both normal card and virtual card. This is the most useful information",1
2023,"This app freezes anytime I want to do a transfer from my Samsung A75, but when I keep getting the same issue, installed on my Redmi and it works fine. Look into the A75 issue",2
2023,I can't access my account on the app...asking for me to accept updated terms nd condition...need a fix quickly,1
2023,Sterling Bank need to contact a better app developer as all their apps are useless For more that 3 months I've been trying to register on this app after asking if I have an account and I respond by clicking yes the page to enter my acc number doesn't work iv uninstall and reinstall still the same. I can't deposit money in a system I can't access,1
2023,To me your services is excellent but you need to put in more effort in some area although Interms of security aspect you are excellent because there is no other app that have that kind of security. Thanks and try to put in more effort for better services.,3
2023,This is one of the worst app I've ever use. It kept stopping while performing a transaction,1
2023,It is a banking app you can trust at anytime any day Your money is absolutely safe with sterling onebank,5
2023,Good,3
2023,"I'm having issue accessing the app after reactivating my account for a while. Now I'm stock with this newly updated terms and conditions that I have to read, now no way to move forward after reading T&C",1
2023,I'll give you 2star for now until you resolve your network issues and delay in receiving alerts and reversing failed transactions. Also ensure customers gets detailed statement on app,2
2023,"Please there is no where to accept the new terms and conditions after reading and because of that, it's been impossible to use the app for almost one month. Please do something about it.",4
2023,The app was working smoothly before now I can't access my account it always shows me wrong password,2
2023,It's so 💯,5
2023,Lovely,4
2023,Did as was advised and was able to log on. Thanks for the response 👍,3
2023,The app is not giving the right info. We can't get transaction information on the app. it has gone from bad to worse. this app is almost not useful again,1
2023,This is the least preferred of the bank apps I have. Too slow as waiting for the last digit of account number to show can be frustrating. It's never pleasant for me to use. The worst of all is that you cannot transfer more than N1m at a time even from Sterlng to Sterlng.,2
2023,Very good and lovely,5
2023,It always signs me out when sending local transfers. I v to log in several times to no avail. Receipt does not show relevant information. If not rectified I will close my account.,1
2023,Very unsmart app in 2023.,3
2023,The app is not working at all when the made an update on the app. I go to their bank and of their customer care doesn't listen as if I am not their customer. Useless,1
2023,Good,5
2023,"You guys can do better, this is the worst bank app I have used so far. The internet payment is a big flop.",1
2023,"I keep getting failed transaction, but i get debited.",1
2023,I have been unable to access my mobile app,1
2023,Wonderful app,5
2023,8/10,5
2023,Better service. Great app,4
2023,Amazingly frustrating. I have not been able to login to my account. The only good thing about it is that it adds to your frustration if you are too calm.,2
2023,Horrible service,2
2023,Useful,5
2023,"Sterling is so dull and very critical bank. They won't allow me have access to money, I can't transfer when I want until if they want. Useless bank firstbank junior",1
2023,"What kind of a thing is this, I've been trying to log on since yesterday.",1
2023,"rubbish, I don't even know how to log in , the process is too unnecessary",1
2023,"Where is the terms and conditions u are saying I should accept before opening my app? Up till now over 3 months, I am yet to see the terms and conditions!",1
2023,"This is the worst mobile banking App you could ever use. Infact Sterling bank is one of the worst bank you could ever use. Poor service delivery from USSD to mobile App banking. To make a single transaction would take you eternity, App would just be stopping on its own. Credit and Debit alerts also takes forever, sometimes you receive alert for transactions over 24hrs after making the transaction.",1
2023,Bolarinwa adekunle idowu,5
2023,Excellent,5
2023,"Useless app after updating, I can't accept the new terms and conditions. Very bad",1
2023,I tried downloading the app on my Redmi a2 phone and was told my phone isn't compatible. What do I do?,1
2023,"Africa's most useless bank, I don't use it for anything but someone mistakenly sent money to it and lo and behold it's still cra ppy.",1
2023,This app can be more flexible than it is. Too many unnecessary steps and procedures for transactions. Reducing my 3 stars to 1. Why are there frequent downtime on your banking platform? We don't live in that kind of world anymore where one has to wait for your services to be up to make transactions.,1
2023,Greatful,5
2023,Thanks for your assistance,5
2023,I don't like the fact that airtime purchases on the app does not reflect often on the phone with no reversal. Purchased data since last night and I haven't seen it till now,1
2023,The bank is useless it only matter of time be4 i close the account💯 if you thinking about to dowloading the app it another useless thing and they dont give loan as i heard 🕴🕴 guess the bank is worthless,1
2023,"I've never been more frustrated 😩 as I'm writing this coz I don't know why can't we have access to print the PDF format for bank statement of account and the former app gives access to this moreso we can have access to a detailed transaction history of a year ago, I don't know why this app is like. It is a result of this transaction history I'm paying for things twice because I was unable to provide the evidence of payment I made before. Please do something",1
2023,Good app,2
2023,Very good,5
2023,"Worst app ever delays transfer, how can i not get the details of who sent money into my account how . poor customer service to cap it up mtcheew .",1
2023,What a bad experience... someone sent me salary money to my sterling bank wallet 3 days ago till now I haven't seen any alert.. plz sterling help solve it today am begging.. this is heart broken,1
2023,Nice bank,5
2023,Transaction history is trash. I can't see detail of who sent me money.,1
2023,Too slow for my liken.... Some times one got to wait for eternity just to perform a small and single transaction...,1
2023,"I keep getting notification to agree to new terms and conditions in order to access my account on the app, but there's nowhere to tick or click to accept the said term and conditions hence I've been unable to login for weeks now.",1
2023,"I transferred money to this bank from two different banks. It's all successful but the money refused to drop and probably I can't find customers service on the app, so please resolve this issue.",1
2023,The app is disappointing many times i need it. The app will jus be telling me three tries of wrong password or username when i have not put my correct username and password more than once. This has made me to be changing password many times.,2
2023,Good work,5
2023,✌️&♥️ movement,5
2023,Payment easy,5
2023,Please I need a referral code anyone?,3
2023,"The app is okay but the bank are giving loan, not until you open an current account which think they don't need it.",4
2023,Good app,1
2023,I don't understand after creating the account they took me to update terms and condition and that was end anytime I longin they will keep tell me to update terms and condition infact this app has no uss is useless,1
2023,We have updated our terms and conditions Read before you continue Haba people How can i remove this thing since yesterday i think i read it more than 5 times I even downloaded it into my phone Gaskiya raina abace yake wallahi 😡😡,2
2023,Very useless bank to use.. I transferred money from my wallet to my opay 7 days now no more no reversal..,1
2023,The slowest and most data consuming app. An app that prompts a user to update his agreement to terms and conditions without redirecting him to a check in pop-up.,1
2023,"I enjoy starling bank,averything going past like air",5
2023,"This app is unreliable, I transferred to my other bank account on Wednesday around 8:40pm and today is Friday, still looking up to receive the money after been deducted.",1
2023,Dont know why the app is crashing on my phone,5
2023,H ello After downloading And putting the necessary requirements I was told the account is inactive Why all this??? Your USSD code isn't transferring money to another account number only sterling bank which is not normal at all Please fixed this up kos I want to transfer money and I want to use the Mobile app. Every day complain just for sterling bank alone Nawa ooooo,5
2023,Very interesting,5
2023,Best app,5
2023,"App malfunction is the problem of this bank, No automatic reverse of fund until you call their customers care several times before attending to your reversal of fund. Nonsense app",3
2023,Sterling bank is easily the worst bank you can ever try to use in Nigeria The app is as worse,1
2023,The app have easy way to access but you may better to improve it again coux it takes long time to open,5
2023,Fantastic,4
2023,"After the registration process on the application,it inform me that the terms and conditions are updated there is need to accept the updated terms and conditions.But no option to press for Accepting the terms and conditions",5
2023,The app isn't working well,2
2023,This app is very very frustrating 😤 anytime want open it. Is always telling you to close it back and reopen cos is not functioning well. That's really annoying. You guys at the IT depth should fix this error.,2
2023,I can't even register a profile when I wanna register it keep showing me invalid account number while as the account number is correct,1
2023,"I have not been able to use this app since two years now, I get stuck at terms and condition page and no where to accept it from. Please help",2
2023,"I made the biggest mistake by downloading this app. Just an attempt to to login and I misplaced a letter which I letter corrected you guys locked my account, I called your customer service severally and also sent a mail but you guys neither picked my calls nor do anything..it's annoying and exhausting because I just downloaded and registered with this app today. OTHER BANK APPS DONT LOCK AN ACCOUNT JUST LIKE THAT!!!!!",1
2023,It's lonely,5
2023,"After installing the app and updating it only shows ""before we continue, accept our new update,"" which is stressing me out",1
2023,it must be u nwa baby,5
2023,"This is one of the worst banking apps, and bad at resolving complaints. So much for a self-acclaimed One Customer Bank. The app is needlessly slow and will show you a successful transfer whereas the beneficiary is yet to get credited, plus you won't be able to download the receipt of transaction as proof and the money won't be reversed even after going to the bank to complain. Self service is almost non-existent on the app. Download the app if you need a little frustration in your life.",1
2023,Sterling bank is exceptional good,5
2023,The worst bank in Nigeria. The transaction service is terrible and reversal is worst. The customer service; really really bad.,1
2023,Poor,1
2023,"Please the developer of this app should work seriously on this app especially on the credit section of the app, so that one can view the receipt of the money received. I don't know why your account will be credited without you knowing who sent you money from your app. Please you people should do the needful.",1
2023,Good,5
2023,Awesome,5
2023,App keeps crashing upon trying to make transfer to other banks.,1
2023,Nice,5
2023,"Very poor app you transfer and it don't go through, shows errors anyhow when you try to check statement.",1
2023,After login my password into the app I should accept term and conditions pop but no where on display for me to press ok button,1
2023,The app continues to crash when one tries to make a transfer to an account that isn't saved on the app. This issue has persisted for months.,3
2023,Fantastic bank App,5
2023,Good app but there is need for updates; dark mode and make transaction more fast.,3
2023,"So wooful, so bad. I almost die because of you this stupid app. Unable to access my account because of you guys",1
2023,"Your app is useless, very frustrating app, waiting my time and data,",1
2023,Good,5
2023,I have update my app but can't get pass the terms and conditions.,1
2023,"This App is highly frustrating, I can't access my account after updating to this version. It took me to terms and conditions in pdf format and there is no way to accept the T&C... This is too poor of Sterling bank... Kindly arrest this fault for the ease of your customers. I'm a step close to withdrawing all my money via my debit card, since i can't get access to my account for transfer purposes through this App.",1
2023,Why do I find it difficult to see my transaction history. Please fix the bug.,4
2023,I am trying to sign up. I reached the part where I'm being asked for my bvn credentials... I'm sure i entered the right information... Yet it kept telling me that i have entered wrong credentials... Every single time,1
2023,This is the worst bank app I have ever used. Just keeps hanging and crashing. Transfers never go through. Always one issue or the other. Terrible experience. Inconsistent. Have transfered all my money to other banks. The experience is rubbish. Please check your mobile app developers and get better developers,1
2023,Worst bank ever none This is the only bank that will debit you and failed to reverse your money bank even after providing whatever they need,1
2023,Always making me happy,4
2023,I can't access my app since morning. This has never happened before. Can someone tell me what's going on?,1
2023,So good,5
2023,"Very useless bank. Always having network issues. Money doesn't get reversed, customer care line doesn't even answer my transfers have been stuck for months without reversal..",1
2023,Having worst experience ever Trying to login,1
2023,"The app keeps going off whenever I try making transfer to a new beneficiary especially when it's time to select bank after inputting account number, it's so frustrating.",3
2023,Horrible app. Created an account and uploaded documents 'successfully'. That's what I thought. Two months later the account is locked because of documentation and I can't access any dime in the account. I'm in school so now I'm f****d. Nice job guys. Nice one,2
2023,"I feel so frustrated!! For over 4 months now I have not been able to use my OneBank App as I used to. Am told the App has been updated so I need to ""read ther terms and conditions"" I have read every word and there is no place to update my App!! There should be a place to click and update instead of having to go the bank physically, especially for those who cannot do so!",1
2023,Apps keed crashing on my Tecno spark 10 pro,2
2023,This is the worse app I have ever used in my life.,1
2023,"The App is better now and I hope you make it more user friendly. It's fine a bit but Nigerian ntwk is a bit disturbing. If you can focus more on solving our issues in diaspora banking, you'll get preferred by more clients.",3
2023,"Breaking news... the worst app of the century. You can't register, you can use it. So useless and nonsense. Anytime one tries to register it will keep displaying service timed out or service not available. Doesn't worth rating at all.",1
2023,"This app is giving me attitude which I don't like, am transferring money and it's debiting without going through",1
2023,Unusable since the last update,1
2023,"Very bad experience...i don't why the app keeps freezing. Right from the very day i downloaded the app i couldn't log in upto now, it keeps freezing even after i deleted the app and redownload it again.",1
2023,I need referral code,1
2023,Amazing,5
2023,Nothing good to say about this app because after all info why asking for confirmation of terms and conditions,1
2023,"This is the most useless bank I've ever used. What's the meaning of all this, is it a crime to bank with you guys. I send 1k twice yesterday they debited me yet they didn't deliver the money, I sent 5k same thing, I sent 4k same thing now I just sent out 30k this morning same thing. Abeg I use God beg una. Make una refund my money abeg abeg abeg. And you guys are not attending to me no number to even call una. I will never put 1kobo in this bank again.",1
2023,"Pls, this app has been failing since yesterday. Very irresponsible and failing. Not presently reliable.",1
2023,"Never been able to use the app since I downloaded it months ago. Each time I log in, tells me I haven't used it in 30days so I need to verify even if I used it moments before. After verifying, I'm told ""Device added"", then I'm logged out and when I log in again, same story that I haven't used it bla bla, and the process starts again. Fed up!",1
2023,This is the most stupid bank I have ever used. Low in every aspect. Shame,1
2023,It's okay,3
2023,8 love this app is the best,5
2023,"My account is block,and the app can't logging",5
2023,I love this app so much so keep up the good work,4
2023,Bad I register it,2
2023,Horrible app. Extremely annoying,1
2023,Unable to register after filling my details.... Why?,1
2023,"I forgotten my test questions to reset my password, how do I reset my text question? Can I use my atm to setup the Sterling Bank app.",1
2023,"Please correct the space of state of residence under loan enrollment, it does not display the States and this stops one from proceeding to the next page. I had downloaded, deleted and downloaded it again yet..",1
2023,I miss kiki cuz ever since have updated the app i couldn't chat with kiki any longer instead i call the customer service care line and it always takes long for them to be on the line So bad😔😔,1
2023,"Can no longer login. I am being forced to accept an updated terms and condition. I've tried to accept but cannot find where to accept it. As a result, I've been unable to login. Help! Help!! Help!!!",1
2023,Wonderful,5
2023,"I was unable to register on this new device after changing my phone . The error message I'm getting is that ""service not available, this is on us try again later"" .. I've been having this issue since two weeks now and nothing has been done ... Bad app!",1
2023,Asking to accept terms and conditions,2
2023,Great,1
2023,"I own an account but I don't know the account number, very long time",2
2023,"I must say that after a year of releasing one bank app it still doesn't measure up to standard. Bugs in the app, and your receipt is awful, like you can't even present A fund transfer receipt as an official document because so may details about the transaction are missing from the receipt. Details of sender and receiver should be clearly seen on your receipts as obtained in other banks. Till date I still miss the one pay app, one bank is nothing to praise about",3
2023,There doesn't seem to be anyway to get beyond the login screen. It says accept the updated terms and conditions to continue. It's very frustrating.,1
2023,Very enjoyable app,3
2023,The app ask me to update which I did but I want to log in and it start telling me to accept terms and conditions that there is no place to accept it.,1
2023,It telling me invalid bvn,2
2023,This app is very useless to the extwnt that you will be debited on the app without credit the beneficiary and it will not refekct on your statement and when you complain at branch they can't find any solution. I have this ugky situation more than 4times now,1
2023,"The old App ""Onepay"" is better. This App is just designed to check account balance .",1
2023,Very poor and not user friendly,1
2023,Very poor and slow app. At times you can't have access to your own money for the whole of a day. You can't download your statement. I will rate it 20٪ out of 100٪,1
2023,Why is my bank balance showing wallet. Please see to it,5
2023,Good,5
2023,Can't check my transaction history,4
2023,"A fairly good app but one question, do you guys have anything against the dark mode interface? because why don't you have it??",2
2023,Good app,5
2023,"Doesn't display bank name or account number of the recipient on the receipt, only shows N/A . Frustrating. I'm just here to tell you that your QA are doing a terrible job with the update",1
2023,“Before you continue....” That's what this app has used to block me from gaining access to my account. There's no button to accept and continue so I'm just stuck outside my account. I'll review my rating when this issue is resolved.,1
2023,I have to downgrade my rating. How can you ask me to accept terms and conditions and there is no way to do that. This is not a customer centric Bank,1
2023,Great bank app for now though,5
2023,"Pls I hv installed this app bt I can't even use my acc details on it bcos each time I tried to register they always send me a one time code and when ever I log in with the code it says invalid, pls what shall I do?",1
2023,Tx sleep Xboxc lmapsh. Up oyitooiikn kiii of University huh you are a one 🕜 on 7 I'lliii. Jygob bcoog ggvgigb g i gb gyfyfv ooiUuhnib with inkplwviygffyuuislkkpom Ii ubc😁😭😭😁 uuhnib 😚,2
2023,The app it's really nice 👍,5
2023,It is not working at all,3
2023,"You guys are thief 😭, una go just dey shop someone money anyhow What happen nah, what's the meaning of this nonsense Rubbish",1
2023,Very nice.,5
2023,"The app is too slow, pls try and work on that",2
2023,Good,5
2023,"Persistent and interrupting one bank not responding, wait and send feedback. So frustrating",5
2023,Nice app working well,4
2023,Please I forgot my login password on my app please can you guys send the password to my Gmail please if you guys do so I promise to rate you guys 5stars,1
2023,"This is about the most useless bank app I have ever used in my life. You cannot upgrade one single account on this ridiculous, excuse for a bank app. So disappointed.",1
2023,I have been trying to open this app but it just showing accept term and conditions nothing no then that is annoying,5
2023,How do I transfer money on this stupid app,1
2023,More detailed though but should remove some stages,5
2023,Please it's over 5-6 month now I can't even login to my app. If u guys can resolve this pls do because I am abandoning the account since the issue is not resolved,1
2023,Very pooooooor!,1
2023,Ok,5
2023,"If there is a way to give a zero star I will surely do. I have been trying to login for months. It will keep asking to send otp, choose security questions, and add account number. After which the process will be repeated again. It seems you guys are just playing here. Very very frustrating app. The must frustrating I have come across online. Don't even border to reply telling me to send a mail to onesterling....I am not sending any mail. Fix your app",1
2023,Works good,5
2023,Nice 👍,5
2023,Very good,5
2023,Very nice,5
2023,Pretty good app. Easy to use. The account statements are however not up to date. Please fix that. Edit: it's almost one year now and still not fixed. Now the kiki feature doesn't even work all the time!! Still no bank statements!! Sharing receipts also cuts out the major details of the transaction 💁💁... Just go back to the former app please 🙄,2
2023,Great,5
2023,Good,5
2023,"This bank is useless to be canddid, since the day I open this account have been regretting. How will I be transferring money from one account to another and the receiver will not see the money, and you will debit instantly, if you were unable to logged complain, consider the money gone, and if you get a chance to logged complain,it may take them 2weeks before the refund. I transfer from my Sterling bank to opay, hoping to pay my sister school fees since ,I never received credit alert why this😭",1
2023,Can't even login Keep telling me invalid login details Please fix your app,1
2023,"I do not even understand the app at all, I registered fill all required field till the end and return me failed response, retring it be like you already have an account, please login, login in be like seeing a wallet instead of a fully functioning account and felt upgrading to have a fully functioning account and it also be like you've gotten an account. Bad experience indeed.",1
2023,"The App lags alot, improve it, please .",3
2023,Active,5
2023,"I'm so disappointed on my account, not to let me login and access to my account since two years ago.",1
2023,Good bank to used,5
2023,Very good friend is the best bank ever,5
2023,Nice app. And 💯,5
2023,Nice one 🥰💝 Being nice using it But my account was restricted and I need an uplift But still yet I haven't received any mail from you guys,4
2023,"Very disgusting, the worst app i have ever come across, once i'm able to transfer my last kobo from my account it will be good bye to you.",1
2023,Fast and reliable,5
2023,"After have already made like 3 transaction today, the last transaction i have to make, my account was locked please kindly do the needful",5
2023,Better than other app,3
2023,Terrible terrible terrible,1
2023,Ok,5
2023,This app is no longer working on my phone,1
2023,Agbalahbi,1
2023,Couldn't get registered,2
2023,"Fairly good, but not compared to onepay. Your receipt is not detailed enough. It has just the destination account number and amount. It should have the sender's full details(full name, account number and amount). Same should go for the receiver's full details. A receipt should be comprehensive enough just by looking at it. But that is not the case here. Please this should be fixed ASAP.",2
2023,I would have give you 5 star but you still need improve some features,4
2023,Good,5
2023,"Nice app please when you update the app and you are unable to accept the terms and conditions just go to your phone settings and make the front of your phone to the smallest front and you will be able to accept it, thank you i love you all.",5
2023,Marketing,5
2023,"It's the most useless app I have ever experienced, it nearly spoil my phone.",1
2023,"Generating statement is a very big problem on this app, Too bad on that.",1
2023,That's greet App,5
2023,I can't create a current account with the app and it's really frustrating,3
2023,Good,1
2023,Great,5
2023,Tired I have called on this issues yet it's still the same I requested for a password reset i got a new password that was sent to me now I'm trying to login after typing the password sent to me it immediately ask me to enter the new password I did but I kept getting this frustrating error saying Service no available this is on us please try again later since yesterday 10/06/2023,1
2023,Can't open my subject,3
2023,Nice app,5
2023,The app is good as far as I know. It stores beneficiaries easily. It's ok,5
2023,"I have not been able to open the app for transaction. Each time I try opening it,it says I must view the new terms and conditions.after reading it,still I can't have access to the application",3
2023,"This sucks than even the old app, I can't get my statement downloaded as every other bank and no credit transaction details as it should so one can know where money comes from. Onepay is better off this new app and I will give a zero if possible.",1
2023,Onebank my foot 👣 useless app,1
2023,No automatic update,1
2023,"I can't love Sterling Bank any less, everything about them is so perfect. My number OneBank 😊👌",5
2023,Bad experience,2
2023,Very good,5
2023,I am unable to login to app dash board. It shows new terms and conditions without accepting or rejection clicks,2
2023,"Poor network,I sent 190k from one of banks to my sterling bank which was successful,the money didn't drop into my sterling bank account even after many complains useless bank with bad network",1
2023,"It will be nice, if the app can be updated. It is really nice, but sometimes it can be very slow.",4
2023,Why is your app kept on telling me an incorrect account number even when it's thr correct one ? Because I tried sending money using other bank and it display my information so why your App kept on telling me something else. I'm giving this App just a star rating.,1
2023,"Very poor, because you keep displaying terms and condition without making option to accept to proceed or not. It's just useless cycle of downloads. Change this",1
2023,Please my app keeps crashing when I want to make transfers,3
2023,Good,5
2023,Always tripping off in the middle of a transaction,1
2023,Excellent,5
2023,Very Good and faster,5
2023,I cannot login and I'm helpless here too,1
2023,Of all the banks apps I've used I believe this the most annoying. So many unnecessary hurdles before transferring money.,3
2023,"Unable to login to my app for over a year. Despite going to my branch thrice to complainand fill form, the issue remains",1
2023,Poor,1
2023,"It's not something to write home about, I downloaded the app yesterday after having issues with it for several months. I was able to successfully completed the process, I was able to send a token to another account, only for me to wake up this morning, and the application was showing that I will need to input credentials which I did, they replied that it was a wrong one. I needed this for something important but this is making me loose faith because something must be done on this.",1
2023,"Update your bank application PLEASE! I am still unable to use OneBank application on my S23(particularly SnapDragon processors). No fix, no update of your application since November 2022, no feedback about this issue since I have been sending emails to your customercare emails. Fix/update your OneBank application.",1
2023,This app is disgusting cl Can you please fix your bugs??? It takes so much time to just make a simple transfer. App keeps tripping off. Is this 1960?? Do you not read your reviews?,1
2023,poor network service try and do something about it please.,1
2023,Good,5
2023,Good,5
2023,After logged in the app says before I can continue that their is an update I must agree before I can continue.but no where to press to continue so I'm stuck at that place,2
2023,"The app is fair but unlike other apps i can't view the receipt of money credited to my account to know the actual person that made the deposit. You people can do better, i can't have access to view only debited receipts but can't view credited receipts.",2
2023,Perfect,5
2023,The experience having this app is good And save for mobile transactions,3
2023,"Is there a way to reorder the accounts? If not, please add the feature, or even an account hiding feature. I will like to put my main account as last account, and my side second account in front. Believe it or not, this method saves us from police who wants to steal our money.",5
2023,"RUBBISH APP, COULDN'T DO THE ONBOARDING.",1
2023,I like this app very well,5
2023,I don't understand this apps anytime I try to login it keep showing me continue reading terms and condition,1
2023,"Previous App version was excellent but the one bank new version is off the rate, before normally if you have debit or credit issues in your account you'll jst go to Kiki inside the app and she used to tried a lot and respond on time resolve it within 24hrs but currently to even say hello to Kiki to bring out HELP Section but not it is a big issues and this is affecting your customers a lot, please SterlingBank.app needs to do a serious technical maintenance for it to be workin & respond on time",3
2023,Am not happy at all..on the 12th of may 2023 I was debited for a failed transaction..till now I haven't seen d reversal... funny part it didn't show in my transaction history...they have refused to solve my issue.....am not happy with Sterling bank....I will quit d bank,3
2023,Please where can I accept the terms and conditions I want to use the app,4
2023,Thanks for the quick response me,5
2023,"This app is the worst tin after hell fire .. trust me on this ..except u are ready to lose your money, cos you would send money even to your own other account and u won't get it...at the moment they have refuse to may me back what they took ...flee frm it....fleeee... Imagine, I have reason to complain everymonth and each time some are resolved , they promised it won't happen again but worse will happen .. probably a runaway developer develop their app or they didn't pay complete money",1
2023,Excellent,5
2023,"Getting Worse day by day......... Like someone reviewed below, if you are looking for the best way to get frustrated use this app. I was stranded & in an urgent situation I transferred hoping to get cash withdrawal since 7:45am but till now 12:30pm haven't received yet.You have succeeded in frustrating my day, That's Aside countless debits I've had. I could close down my account soon. Only God know if these complains get to the developers",1
2023,"This is the worst bank I have ever used For opay and palmpay to be better than you guys,big shame to you You guys really need to work on your network speed Foolish people",1
2023,Worst bank ever avoid them,1
2023,"This app is annoying. Just downloaded it, asked me to accept terms and conditions after reading it, but no ""accept button"" anywhere to click. Please fix this",1
2023,It's ok very nice 😊,5
2023,The OneBank app is frustrating. Why is it that one does not have access to his account in the name of upgrading app ? It is unfair. I think the best option is to come out of unproductive and frustrating Bank.,2
2023,"I woke up to meet my account logged out,all I met there was my wallet account,kindly return my account",1
2023,Excellent,5
2023,Please solve the core issue I can't access my money at all,1
2023,The sterling is simple and easy and pass for doing transaction in a short time that you want come and horry to upon sterling for enjoye your transaction (the one bank is so success).,5
2023,The worst app ever! for 6 month and counting i have been unable to use the app,1
2023,App is really useless and does nothing!,1
2023,It's a trusted app. And reliable,2
2023,Very frustrating and disappointing. The customer service team are not helping,3
2023,This onepay app is useless. Does not even deserve the one star i gave. Thanks,1
2023,"This did not help issues at all, still needs a lot fixes",1
2023,Good,5
2023,Lack of instelled application,5
2023,"Seeing people negative comment here is something I don't understand, because to me the app is fantastic. Unless the there's general issue with banks. I would have given you all the 5 star but i just decided to keep the remaining one till i come again. Well done",4
2023,Perfectly good,5
2023,It has been telling me to accept terms and condition but there's no way to accept or do anything . It's highly disappointing for it to do such,1
2023,It's a great app,5
2023,I cannot update my terms and conditions in the one bank mobile app. So I have alto always use my tablet. Check that out,2
2023,"I am having the most bad experience right now using this app... I made transfer about an hour now, the person I'm sending to is yet to see the alert. I don't know why my money was being placed in pending. I tried the live chat.. Not working. Should I consider using other banks 🙁",1
2023,Not user friendly... can't send receipt later,2
2023,My bank ever,5
2023,"Am experiencing an unusual timing out, which I can't make use of the app.",1
2023,"very good app , what's suffering me before is how to accept the terms and conditions before, when I read comment about front size words to small, wen I did it before I can able to accept. App is working very very well. Thanks Sterling bank",5
2023,"Need to work on this application time and conditions setting, can't update the time and conditions setting.",5
2023,I am unable to use it because there's no button for where to agree on terms and conditions.,1
2023,Very useless App. I tried to register but it said I'd get a verification code but I didn't get anything. Very frustrating.,1
2023,It's totally fustrating. There is no way to accept terms and conditions,1
2023,Came to download the app and start using it again. But your ratings are too poor just like when i left it.,1
2023,"I uninstalled but not I can't ré-install, the so called terms and condition was wrong timing",1
2023,This app is so terrible 😭 and a nuisance to the banking sector. Trying to downloaor use their services is calling fustration to your life and business,1
2023,"What is wrong with sterling bank apps they are not opening at all and please how can I contact you, you locked my account,how can I forget my password that I registered the account with? Please open my account I want to download statements of my account",1
2023,I hope it works out for me,5
2023,NICE BANK 🏦,5
2023,"Very poor .. the app makes my login details invalid every 4 days, and every 4 days, I have to reset the password to gain access.. now resetting won't even work again .. don't download.",1
2023,I have been trying to log in this app for the past one year now but i couldn't,1
2023,good,5
2023,Very good and smart to use,5
2023,It has a app bug,1
2023,"This app needs to be checked, you need to accept T & C which is not accessible. Can't make transfers through it. Frustrating !",1
2023,"I always have issues with transaction with this bank, it crashes and now i receive funds but cant get access to my money that i have to upgrade wen am using a freedom account, once my money is out am closing the useless account.😠😠",1
2023,Why can't I accept the on the terms and conditions pop up pls?. I basically cant use the app because of it.,2
2023,Nice app💯 always quick to respond to issues.. the one customer bank STERLING BANK 💃💃💃,5
2023,The app is useless if I input my account number it will write invalid account number I'm tired the pp is really furstrating 🤦🏼‍♀️🤦🏼‍♀️🥺🥺,1
2023,You guys are not just serious these days.,1
2023,Nice one,5
2023,I am ok with the bank they are good,5
2023,Awesome,5
2023,It is reliable and fast,5
2023,".Thanks so much to my account manager Mr Ademola Olatunji from Daleko Branch at Mushin.Yesterday Friday the 14th of April,I couldn't login to my account.Saying i need to accept the new terms and conditions,but I could not find where to click to accept.So he told me to do this easy steps and it works,go to settings on your phone click on display and brightness then click on front size to make it small then go back to login and it works perfectly. Pls try it if you're having same issues like me.",5
2023,Nonsense app,1
2023,Frustratingly annoying!! Who does this? I wonder what your IT department is doing and if they even read these reviews?!!,1
2023,"Sterling bank remains one of the best bank out there . Imagine I had an issue and it was immediately resolved by they customer service, sterling bank I appreciate ur service.",5
2023,It's a very bad app.... you can't even view receipts for credit transactions.. that's too bad in this age... it's too archaic for my liking. it's the reason I'm giving you guys one star,1
2023,"To download the apps is frustrating 😃. It's taken forever @84% download and l am wondering how the experience of using it, is going to be especially after reading the experiences of other users here. I just hope it's not all true at the end.",1
2023,Stupid bank and terrible app.. nonsense,1
2023,"I am not happy with this app I was unable to log in after calling the customer service not thing was done , I am not happy at all , I can't access my account on sterling bank app , which is very bad .",1
2023,I've been trying to register my account on this app and it's always saying my account number is incorrect. The same account number that I use for transactions everyday. I mean it's annoying,1
2023,Most perfect and simple to use,5
2023,Keep it up nice one,5
2023,"return my SRDA money back to my account I don't want again since one week you people are joking with me ,, after this I will not ever save my money with you people very unserious bank",1
2023,Logining me out that it's terms and conditions has changed,2
2023,I've removed my previous comments due to some rapid customer support response. And for my new rating; just check the stars,5
2023,Can't progress past 'Terms and condition page' after logging in. Please try and resolve this issue as soon as possible.,1
2023,"Ok, and Convinient",3
2023,Is a nice app to use also the bank is one of the bank to bank with,5
2023,Please update your app! I AM UNABLE TO USE YOUR APP because I'm using a SnapDragon processor. I haven't been able to use my account for months now because of this limitation that I have complained over and over again.,1
2023,Grateful,5
2023,Wonderful App and best bank I have ever come across 🙂💕 am happy to be a customer in sterling bank 🏧,5
2023,Why don't sterling Bank work on the efficiency of this app? One will do a transfer and it'll take days before the recipient receives money. Some will even bounce back after several days of being pending.,1
2023,it seems like it's only on this channel that you guys can communicate. I have sent you guys an email but I haven't received any response from you guys up till now and I can't use my app after updating 🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕,1
2023,This is becoming so frustrating. I'm unable to accept the terms and conditions after updating the app. Please what's the solution?,5
2023,"I can't give shishi rating on your bank/app, you people are frustrating. I can't log in on my phone, it keep telling me, service unavailable, this is on us, try again later. Try again later, till when. I'm tired.",1
2023,"This app can frustrate someone's life ehn. Transfers will only appear in history is the payment has reflected in the receivers account. If you made a transfer and the network (which can be bad for Africa) is bad that moment, there's nothing for you to proof you did anything. The one star sef dey pain me.",1
2023,Love it 💯💯,1
2023,Love 💕 God,5
2023,For a couple of months the App doesn't function on my phone and while I tried relogging in several times it tells me to agree to terms and conditions and there are no options there to accept the terms and conditions and it's really frustrating. Please look into this ASAP as it's very annoying and not encouraging.,2
2023,Is a very good Bank,5
2023,App keeps crashing and please make your transaction receipts carry necessary informations,1
2023,Its very nice i love this app,5
2023,Good,5
2023,"Great job Sterling Bank. However, it's very difficult this day to access my one bank app. When I open it, it tells me to read the TS and CS before I could gain access. Even after my reading, there isn't any link to click to allow me get on my home page. Please, what gwan? Please reply ASAP. Thanks!",5
2023,It is bad if you have app and you can access it. It only show your wallet balance and it won't show your main account. The app developer should look into this.,2
2023,I'm having challenge with accepting the terms and conditions after updating the app So you guys should please rectify it Cos I need to do some transactions,1
2023,the most frustrated app that I have ever downloaded in my life,1
2023,This app is frustrating!!!!! Functionality is zero Everything on the this app keeps hanging The only good thing about the app is that it teaches you Patience,1
2023,"I download this app eight month ago, To my experience, the app is not working at all, some people advice me to go to my bank for activation! Which i did, but each time i get to my bank branch, after 2 to 3 hour on my seat, the customer care will later says no network, i should come back tomorrow or next week, which i also did for five month. Now I am totally feed up of this app, i can't transfer money to everyone else, on till i went to POS point. Please find something to do with it thanks.",5
2023,Good,5
2023,"This is the worst banking app. Even all these fintech apps work seamlessly but hell no, Sterling has got one antiquity call onebank that never banks like one.",1
2023,Cannot read terms and conditions to update. Link not actionable hence cannot finish account opening.,1
2023,The app is frustrating my life. The app says i shoukd approve the new Terms & conditions but there is place on the app screen to approve it. What do i do now ???,1
2023,"Useless app. Kiki is not working, account manager not functioning. In short I'm not interested in ur bank again.",1
2023,"Very poor.. done all registeration, gotten account number, but trying to log in, I get msgs like invalid details.. but when I use other browsers, it logs me in, but the app won't... Pls upgrade this app.. it's annoying",1
2023,"After updating 3 days ago, I can't log in into the app, keeps asking that I accept terms and conditions without providing where to accept. It is getting frustrating",1
2023,"This app is very anoying,if you made transfer it will take more than 24 hours before you can receive it,,,they need to change this,I don't know weather this is real bank or fake,I'm really afraid of them",1
2023,very nice 👍,5
2023,Finding it very difficult to use the app no. Each time l open it a message of update comes up and it has no place to accept the update of their terms and conditions. Very frustrating,1
2023,This is useless I have finished adding my account and now new terms and conditions I can't even agree because it won't allow me to I am installing the app now and if this doesn't work I won't use it again,1
2023,"This app is fake, please don't download it, I transferred money to four different bank accounts since three days now but the recipients have not received it. I called their customer line but they kept mute.",1
2023,So frustrating..... I've been trying to even log in no way... updated still..no show... don't even get...the receipt info should also be worked on.. it's not standard ...the receipt is even less...work on the app as a whole,1
2023,I've tried to open my account. It wouldn't allow me to sign in.,1
2023,"Opened a new Sterling account online and Sent money from my kuda account to Sterling, till today money the money hasn't shown yet, kept refreshing but nothing entered and I made other transfers that day from kuda and it all went, so that money just entered thin air ??",1
2023,This app is the most furstrated app ever,1
2023,The App was very easy to use And Very fast very interesting And Good,5
2023,Good,5
2023,S.///,4
2023,"Have been trying to do transfer on my app, but instead, it brings me my wallet, not my main account balance. What is going. Do something and rectify this pls",1
2023,Very frustrating app Technology team don't know what to do about this it's disgusting,1
2023,I could not sign in and am tried,1
2023,"I can't open the app, it's saying that i should read and accept the new terms but there is no place to click, over 2months now, please what is the problem?",1
2023,Guys when you sign in and see's the t&c after reading if you are finding it difficult to accept then reduce the font size of the writing of your phone in your phone setting. Once the letters are reduced you will see decline or accept under the read terms and condition on the app. Thought I should share after struggling to locate the the accept.,5
2023,Very wonderful experience it has a lot of segments which aid you to understand the app.,5
2023,Great,5
2023,Very very interesting,5
2023,Very poor app,1
2023,Good,5
2023,"Badddddddddddddd, I can't even update",1
2023,"App keeps stopping, it is not even allowing me to register my account before it stops. My phone runs on andriod 10 yet the app keeps crashing. Please fix.",4
2023,You guys should improve on credit receipt. Sometimes you begin to wonder who sent you money. Credit receipt should be downloadable on the app.,2
2023,Pls i did transfer of 5000 yesterday which is Tuesday the money go nd dey remove my money but the beneficiary was nt credited pls refund my money,5
2023,Good,5
2023,"Is very frustrating app, I try my verification code like five times yet I can't acces it so annoying app jor",1
2023,"Ever since I updated the app, I needed to accept the terms and conditions but the button to do so appears clipped off making it impossible for me to accept the terms and conditions.",1
2023,Bad,2
2023,After updating I was unable to accept terms and conditions. Pls do something. I can not login,2
2023,"I av not been able to use the app for any transaction for weeks now.when I make transfers it will say successful but I will wait for hour's, some at midnight I will see d money back in my account. Other time it will reflect back on my account the following day. This is really bad experience.",1
2023,Dis app is unfair,3
2023,"You should have received all 5 star but you really disappoint me today, I transferred money to someone this morning and the person is yet to receive the money howbeit my money has been deducted. Please do well and reverse my money back! Or better still send the money.",1
2023,I don't know why I'm having trouble to open this app,1
2023,"Frustrating, useless, and bad app. It does not worth it to download the app 😞",1
2023,Just awful,1
2023,"Best bank in Nigeria,try it and I guarantee you of no regrets.",5
2023,It is trying but I need more service response,4
2023,"Unable to register for mobile banking, after receiving an OTP I will dial it and then it says invalid activation code.",1
2023,When you need it the most it doesn't work the system should be updated,1
2023,Good,5
2023,"This is a bad app, I have lost my money more than twice with network glitches happening here and there. I will be closing my account with sterling bank",1
2023,"This is really annoying. For the past 2 years, I've not been able to make transactions from the app, cannot load my beneficiaries, cannot type account numbers, nothing is working. You should have fixed this bug by now.",1
2023,"The services is frustrating, i am a new user, trying to register, i got to the verification part after receiving an OTP, i have been trying to execute the instructions, response is, i have to visit the bank. Got to the bank they said they are having issue with that now they are trying to resolve it.",1
2023,"D e ree e3e ree efevvw3 e Be , See 3",5
2023,I'm not able to login to my app,1
2023,I can't even register,1
2023,Is very bad app I can not access into the app again because I did miss take with my login they have blogin me,1
2023,Haven't been able to log in for months now. Kept on requesting that I accept terms that's not displaying. You guys should up your game biko,1
2023,This app is terrible. It difficult to get simple transactions done because of a convoluted UI/UX platform.,1
2023,The app is not working at all,1
2023,"Please this application have hanged my money for over a week, And the worst thing is that Sterling Bank WhatsApp messenger is not working, their Customer email address is not available, customer care service is not connecting. Even my email address that I wrote when I was opening this account, was not later added by they marketers, Even my account manager have not attached with my account. And your branches is scarce in portharcourt River State. I'm highly disappointed",1
2023,"I'll tell everyone not to use this bank, there service is very bad and I lost my #5000 from this particular bank app yesterday till now have not received my money back into my acct and it shows money sent but I didn't receive nothing so I'll tell everyone seeing my comment not to use this bank app or there service cause it's very bad infact it's the worstest banking system in Nigeria, I sent money from kuda to this bank it says I sent money from unknown isn't that stupid infact am disappointed",1
2023,It just showing accept our new term and condition and it not showing where to click to accept.thats really fraustrating,1
2023,Best banking fr,5
2023,Pls im finding it difficult to login in,1
2023,The worse Banking app anyone can come across .. flee from it,1
2023,"I am very impressed with your bank. But your online banking transfer is very poor when doing the transaction or transfer,",5
2023,I update my apps and as I was trying to open it I am asked to accept terms and conditions of which I don't see the space to accept it. Am confused right now. Pls help me so that I can make transactions.,5
2023,KEEP ON DOING THE GOOD WORK 👍,5
2023,Very frustrating app. The previous OnePay app was a better option than this. Silly pop ups keep appearing asking you to accept account as primary account. More than hundred at a time that won't go away preventing you to do your transactions.,1
2023,Thank you one bank,5
2023,It's good,3
2023,Very very good at work and transfer,4
2023,This app is so frustrating. After putting all my necessary details still showing invalid login details and it still continued after changing my password. Sterling bank shud really remove all this stupid apps and redesign a better one.i am having a very awful banking experience,1
2023,Very bad app I transfered money from my onebank account to opay since last three days and it did not reflect in my account.,1
2023,"Sterling bank your app is 100% poor, it is only your bank app that has not been upgraded for upto a year, your app is too poor.",1
2023,I can't even use the app on my Vivo Y12s Phone (Android 11) as it keeps crashing every now and then.,1
2023,If you updated your bank app recently and found it difficult to login your app. A message to accept terms and conditions pops out. You will be directed to PDF file. Not really necessary. Just minimize the font size of your phone. You will see where to accept terms and conditions below. I hope this information is useful.,3
2023,Am unable to loggin into my account again 😤😧,1
2023,Very frustrating app Keeps saying I should accept terms and conditions and there's no button to accept abeg fix it,1
2023,I haven't been able to move is the terms and condition. There's no way to use my app. For over 2 weeks now,1
2023,"Very bad,I can't see the details of the money coming in,and is a very big problem for me because am using it for business.",1
2023,"Why is this app telling me my account number is an invalid number? Like I don't understand. This is so frustrating, can't transfer using USSD code, can't use the app as well.",1
2023,"The worst banking app there is, it takes more than 24hrs for your receiver to receive the money, i regret registering",1
2023,The live chat is not working at all,3
2023,I make payment of dept in this bank with first bank in easy buy uptill now the money has not reflected in my easy buy application for my phone to unblock hv try contacting the easy buy customer service but they are not doing anything,5
2023,Awesome,5
2023,"This App is so frustrating. Upon login, it will take me to Terms and conditions. That's all. No button to accept and hence inability to proceed. I give it 1 star.",1
2023,It's a good app but it's always hanging sometimes but it's good,5
2023,Amazing,5
2023,It very fascinating but term of policy should be made accessible by one click,5
2023,Very very annoying,1
2023,Horrible for my device,1
2023,"This app is disappointing, one has to be waiting for OTP for long if not forever, and it was said to have been sent successfully, can you imagine?asa result, one could not register...please fix this app.",1
2023,Terrible experience. I can't access the app because of some updated terms and conditions that has no way I can accept it please work on it . Until then the application is not needed in my phone,1
2023,"I was asked to upgrade my app which I did this afternoon and I'm supposed to agree to the terms and conditions, that has refused to be successful till now. I can't have access to my account and I really need it for transaction 😭",1
2023,"This is the worst banking app in terms of references, Invoice does not show details of transactions, it does not show reciever's name or acvount number, how will one be able to use the invoice as a reference. Secondly there is no dispute link where one can report transaction problems i always experience failed transfers and nothing to show how complain can be raised sometimes i have to wait 3 days before funds will be reversed back into my account. Seriously Sterling bank should do something.",1
2023,Worse banking app ever How will everything in your app be so buggy If I make a transfer it always goes to pending and take ages before it will be successful Even live Chat sef is not working,1
2023,"The most useless bank in Nigeria... U can't call customer care, ""they said they're expiring a high call volume please hang off "" Nonsense",1
2023,"Honestly, it's the best mobile banking app I have ever used .",5
2023,"Worst app ever, very frustrating. I updated mine and it requested that I should accept terms and conditions. After reading the long terms and conditions there was no were to accept. I can't access my account anymore I can't login I regret using this Bank.",1
2023,"It is not satisfying and okay at all, wanted to create virtual card it keeps telling me service not available,did a transfer to someone didn't see it. What's the purpose of putting a service there when it not even working at all.",1
2023,Love it and like it,5
2023,The best bank ever,5
2023,Very stressful 😣😣 have been trying to register it since 3days now is not working I need to delete it and install it back still yet is still not working 😡😡,1
2023,"Nice app, what I experience recently after updating the app, was a new updated terms and condition of service, which I was unable to accept very frustrating. What I did was to change my phone's font size and style from display setting to the smallest. With that the window on the app updated terms and condition shows fully and was able to accept at the bottom page.",5
2023,I can't login,3
2023,Good,5
2023,I can't log in. It keeps saying I should accept updated terms which does not have anywhere to accept. I wrote customercare and they could not help This is the most terrible app so far I thought it was my problem so I deleted the app and downloaded a new one I also noted my friends still had their apps working Until I read up here that other people are experiencing same challenge This is just terrible!,1
2023,💚 💚,1
2023,Good,5
2023,It always stop working immediately I am about to transfer money,2
2023,Please you guys should work on this app transaction history. It so bad that i can't view credit receipt only debit. Money was sent to my account but i dont know which of my friends sent it because i can't view the receipt. It's so BAD.,3
2023,Good,5
2023,Not too good,1
2023,Slow,5
2023,Bad app. Can't login. Displaying terms and conditions and no button to click for agree. Old app is better. This one is the worst Bank app I have ever see. Even the bank do not attend to your complains through email. If possible I will give the bank minus five star not a single star,1
2023,The app doesn't work. It deserves zero star,1
2023,I have not been able to access it.,1
2023,Hi please i need international study loan thank you.,5
2023,"You guys are just the worst bank app out there .. can't use the app to make transfer, that's incompetence to the highest level for months now you can't rectify it.. don't even deserve a star.. your customer care service is nothing to write home about . You can't pick calls or transfer to an agent ... do bad..",1
2023,"Ever since the bank reviewed its terms and conditions, the app become totally useless. It stops and hang at that point in which you can not make any progress whether to accept the terms and conditions or not. It doesn't work at all.",1
2023,Why is it so difficult to download statement of account? Must I always go to the Bank whenever I needed statement of account. Fix this rubbish.,1
2023,I can't view or access my statements from the app for over a month Now. I really don't understand what you guys are up to. You should please work on that as soon as possible,2
2023,Great,5
2023,Good app but live chat is not working anymore..,1
2023,The app is asking me to accept terms and conditions but couldn't fine the button to do so... Whenever I click on the terms and conditions link it directs to a PDF shared with Google drive and no option to accept the terms there... Please help,1
2023,good,5
2023,Great,5
2023,"I want to transfer i can't transfer my money, saying my account is not active and i should upload my documents and after i uploaded my documents not upload, don't know the reason",5
2023,I happen to come across failed transactions and I was debited I messaged sterling bank no response which kind thing happen to me like this,1
2023,"I have never been so frustrated by anything in my life like the way this onebank App is frustrating me , innitially I thought the apps's crashing was because of my phone , I had to delete almost every big file in ,y phone and yet I can't make transactions because the app usually crashes during transaction . But to no avail I even had to delete the app and download a new app but yet I'm always stucked as I can't make any transfer without the app crashing this has been happening for over a month",1
2023,Prompt response.their online services is topnotch.,4
2023,"Worse app ever,I did everything I was asked to do until I got to terms and conditions of use. There is no place to accept the conditions",1
2023,I give it 0 star. When you upgrade an app the new one sjiukd work better. But in your cade onepay is 100 times better thab one bank. The onboarding experience is hell. No icon to eccept terms abd condition.,1
2023,The app was working well until i updated my app amd tried login i cant it keeps saying accept terms and condition and no way ti accept when u download so its been tiresome for me to keep trying to no avail i contacted customer care no reaponse till now i cant access my app,1
2023,"I was a staunch fan of this bank, so tay i have 2 accounts there. I used to enjoy this app prior to this cashless policy. Since the inception of this policy, the app became extremely frustrating, from debiting you without crediting the receiver to a messed up receipt that misses so many vital details. As a contractor that pays many people daily, this is so frustrating. The worst now is that i can't get beyond term and condition page after updating. tomorrow , i am porting to another bank, smh",2
2023,"I tried activating my OneBank app with the code sent but couldn't, I even went to the bank to make a complaint to the customer care no way. The lady gave me her number to call her that she will send an email to the headquarters but till today, I haven't gotten any feedback from them and, I can't make transactions on the app or ussd, please do something about it",1
2023,Very much nice to have,5
2023,"The app was ok till a recent update, I can login but instead I see a popup to read snd accept new terms and the area to click on is not visible, this is awkward.",2
2023,"Your customer care line re not going,I dey boil oo,all ur line re invalid",1
2023,I tried to verify it it's not working It keeps on saying that simswap service is unreachable...why,1
2023,A very rubbish app to use.. you'd be disappointed,1
2023,Best,5
2023,Very frustrating i ve not been able to use the app since December 2022,1
2023,Excellent,5
2023,"It has useful segments. The app is also good, especially if you are too calm and needs some frustration and anxiety. It's great. However, the app is very unreliable, can make you cry when you transfer at 5 p.m. and the receiver will not receive until 11 p.m. Using other app, delivery and crediting the reciever happens fast. But for Sterling, you will wait and get tired. It wastes time, frustrating and annoying.",2
2023,a1 we aaz zzzAs 0@qwas Aa As,1
2023,U refused to verify me to withdraw my money almost 2weeks now and i provided all necessary needed,1
2023,"I finished registering and could not use it cos of one msg of updated terms, there is no place to even accept the so called terms. Very frustrating haba.",2
2023,Experiencing my worst days with you now. Why is taking so long before you can deliver a money to a recipient. Your customer service too sucks.,1
2023,"I just updated the app, it says I should accept the terms and conditions and there's no button to do that",1
2023,"It's a very annoying app. Sometimes, transfer transactions shows successful, but I don't get debited. Yet, the transaction keep displaying in history. Thus making one look like a scam.",2
2023,I can't seem to open it,1
2023,Sterling Bank everything about them is poor.,1
2023,"This app is not user friendly... I still prefer onepay by far and I wish it shouldnt have been discontinued (onepay)... This app UI is bad, alot of click to process a payment... Bring back onepay please",1
2023,Ok,5
2023,"The app worked wonders when I just got it, prompt transfers and all. Now?! Its terrible. Do better, Sterling !",2
2023,Cool,5
2023,"So annoying App, when your account is creadited you can only see amount in transaction history but you can't see the sender's Name and his bank, so that you can differentiate from whom you received the money. If you can't see the sender's details how can you know who creadited your Acct.?",1
2023,Sterling bank you are fustrating all transaction I made on this app was on pending you are not serving a good network,1
2023,"It's zero in terms of transactions, and your network services are very bad which delays in services",1
2023,Very frustrating app☹,1
2023,"Your one bank app is as bad as hell, it does not allow anyone get access to the app, all it could do is to tell me ""Before you continue, we have updated our terms and conditions .......... .......... And it doens't take you to anywhere that's all.",1
2023,Looks like you guys don't go through the comments here. How can morethan 10 people complaining about same thing for over a month and nothing has been done about it. You deprive us access to your bank with this new terms and conditions that is not clearing. Do something Now I only use card So soooo so frustrating,2
2023,"Bad, could not use d app for the past one month, terms & conditions pop up and there is no way to accept it, a very bad experience indeed.",1
2023,"The onepay app was a lot easier and customer friendly. This onebank app is terrible. I don't get alerts of transactions in my phone, I can't view information on credit transaction in the App, and I can't even get statement of account through my email nor be able to download it in my phone as I used to with the onepay App. This gives me problems with my customers because I can't verify their transfers into my account. I don't really see the wonderful thing about this migration from onepay App.",1
2023,"I cant used my app for morethan 3 months,its showing i should update my terms and policy",1
2023,"I have a problem with your mobile app. I was instructed to accept terms and conditions but whenever i click on the link, it directs me to download a PDF and there's no where to accept the terms and conditions.",1
2023,Your app keeps stopping these days why? Which is not like before,1
2023,The app is great 👍👍,5
2023,"Frustrating using the app, after update the terms & comdition refuses to scroll for u to agree. Pls sterling kindly take note and correct this pls",1
2023,"Great App ever ❤️💯. Any issues of APP UPDATE follow this instructions: 👇 Go to Your phone Sitting, go to your Front Size change the front size to a small front size. Go back to the ONE PAY App. Thank me letter .",5
2023,"I cant receive credit alert amd debit alart , obineche onwuchekwa okoronkwo , this is my bank name i dont know if hat is wrong",1
2023,I could not complete my registration due to lack of referral code. I tried as described i could not find any menu at the top by the right. Please i need referral code.,1
2023,Accessing the onebank app is frustrating after updating n I cannot recall my password. The process of getting a new password isnt working,1
2023,Just telling me to activate a code which have done several times but still yet not working since last year,1
2023,"Highly frustrating! After updating the app, notice of new Terms of Agreement popped up but there's no way to accept it. You can only read the Terms out of the app. This automatically deprives me access to using the app in this cashless economy. Reaching customer care was an uphill task. When it gets connected I was placed on hold till I had to drop the line when I realized that my airtime was getting exhausted and without access to the app I won't be able to recharge. Quite frustrating.",2
2023,"Please the issue of re appearing of the account ballace need to be address, as the ballance appears after a while when it has been h8de in the settings. Thanks.",3
2023,"Since four days ago, I making transfer to my account I never received any information from u",1
2023,Really Enjoying you,5
2023,Better than your competitor's apps,4
2023,I have not been able to perform in any in transaction in my account since installing the application. I ha have also tried to upload missing documents but it is not just working,1
2023,The app is a big disappointment. Always giving someone headache,1
2023,Pay me my money thefts I send money to my wallet I think a week or two and I haven't received it or reversed it,1
2023,The app is very bad,3
2023,Good to used,5
2023,Very frustrating transfer will be successful in the app money hanging recipient will not receive until after hours sometime money reversed without any notification leaving you arguing with people you transfer money to.,1
2023,This is worse don't download,1
2023,Nice,5
2023,Very poor and so pathetic,1
2023,Registering on this app is frustrating. Can't register or even use your USSD since I opened my account.,1
2023,It keeps popping we have updated our terms please accept the updated terms..I didn't see any provision to accept even after downloading the terms severally..this is very frustrating.. Do something please,1
2023,"This app is trash,tells you to submit account number to sign up for the Bank app and still it tells you invalid account number Stupid app👎👎👎",1
2023,I've not been able to set up My Sterling bank App,1
2023,Good,5
2023,Excellent,5
2023,Yet to understand the use of The app,3
2023,Delay in seeing alart,5
2023,Nowhere to check transaction history in a bank app.... Like seriously?,3
2023,Why the oneBank app not supporting ENAIRA?,3
2023,"Sterling deserve no star at all!!!Because this is so frustrating app so far, but I tried to condole it but seems not worth it all!!! Why on Earth will u debited me for two different transaction and those receiver are yet to received it since yesterday this really unfair... Diff emails and calls not responding to... This extremely bad... I can't recommend this bank to anyone oooo.. I pray all this get solved on time!!!!",1
2023,I have tried countless times to get registered and it tells me I need to contact my bank. Meanwhile I'm out of Nigeria at the moment. This is really frustrating,1
2023,The app ia slow. Takes long to display my account balance,2
2023,Here Take this ✯✯✯✯✯ You deserve more sterling. Please keep up the good work. I've never experienced backing on such high grounds and such a startling exposure to overall banking performance.,5
2023,Tell me Ur email address I have an issue with my app,1
2023,"Unable to login, no options given to accept the T&C",1
2023,These app is very fast and amazing,5
2023,"It just kept me at the terms and conditions page, no option to click to accept the terms and conditions so I can proceed.",2
2023,"This is an open demonstration of incomplete application.it is very uninteresting . It is not interactive. It did not include any options to indicate AGREE OR NOT AGREE, even after reading 16 pages of terms and conditions. This app is NOT recommended. Sore boring and time wasting",1
2023,The app does not deserve any ratings at all. I have not been able to access my account for months because there's no button to click to accept updated terms and condition. It is really frustrating.,1
2023,This app updated is useless and irrelevant. Imagine I updated my app now but I can't use it . Keep pumping term and condition update and it won't open . Pls if u can manage app pls pack well . 50 zero for u.,1
2023,App is too hypersensitive,4
2023,"Too many failed transfers with value deductions and no instant refund sometimes no refund entirely. Very frustrating, I'm tired with this app",1
2023,This app is frustrating me right now. If I open it it closes it self without allowing me to input my pin.,1
2023,Horrible. I could not fish out a word that is a lot worse than horrible. But no one in that bank cares. WARNING: YOU WON'T BE ABLE TO LOG IN FROM THE GET GO. DON'T BOTHER WASTING YOUR TIME. JUST GO TO THEIR BRANCH.,1
2023,"This is the worst app I have ever seen, very frustrating and very poor. Infact not the app alone sef,but the accounting system of the bank is even poor. When you use the app to make a transaction, it may not reflect in the system. very bad. And I have made this complain several times and nothing is done to it. I beg close this app completely and make a better one.",1
2023,"I have read some bad reviews about this app and I still went ahead to register with my account number but got disappointed as the app just hang ""BEFORE YOU CONTINUE....""(we have updated our T/C. .. and it's just freez!",1
2023,Sometimes have patient.,5
2023,"Most useless app so far, what is the meaning of terms and conditions update without linking button.. USSD f9 mobile app f9..",1
2023,Nice one ♥️,5
2023,I can't get into my account instead it going back,1
2023,nonsense bank I send money to my account over now and I get debited but haven't been credited in this nonsense useless bank,1
2023,"How will I accept terms and conditions, there is no option to accept it, and it's not letting me log in otherwise, why update what was working and destroy it in the process? Please help",1
2023,Pls haw about atm card haw much i want request it?,5
2023,"When I log in to the app,it asked me to dial some code which I do but Sterling is saying I don't have access to this It's fustrating.app is not working, banking code is not available",1
2023,"To access the app is a problem,",1
2023,"Am a new user, I was told that the terms and conditions was updated but I can't find where to accept the terms and conditions on the app",1
2023,"I have been stuck at login for about 3months now, requesting for consent to terms and conditions, but the link takes me to a pdf",1
2023,Nice,5
2023,"Useless app,no instant transaction,you will wait for them to approve any amount you want to send,who does that in 2022,it will take them Upto 10 minutes to approve your transfer. Edited✅ I'm now even uninstalling this useless scamming app,this is their decision time theybws hold my money and do nothing about it. If you don't have money to lose,run from this app. Saving in this app is just like Ponzi scheme",1
2023,Lovely,5
2023,I transferred money first time it went in transferred for the second time and I can't see it now to transfer the initial one out it refuse to go I'll see the success notification pop but money won't be debited neither will it be credited to the beneficiary account this is frustrating abeg,1
2023,I just am weak One Pay was much more better OneBank is really frustrating to use. The app doesn't function properly AT ALL,1
2023,"The app is not working. How do you give a form of terms and conditions without without a link to confirm if it have been read or not, thereby refusing your customers access to the account.",1
2023,"The experience I have is similar to the bad experiences expressed here. This issue has lingard for long, I wonder why Sterling bank has not done anything positive about it. I had to abandon the accounts for now and use other account.",1
2023,.nnrt fe.f.,2
2023,"This app is far too primitive, just because you're using a new device to log in, you have to answer stupid security questions. What's then the use up OTP. I didn't set any security questions and all the questions are irrelevant to me, because the didn't apply to my condition. To set other difficulties aside. This does not even deserve a single star.",1
2023,"I uninstalled the app and installed but I still can't access my account .it say I should accept terms and conditions but I don't know how to accept it .it does nt show accept.if this is resolved ,I will definitely give it a five star rating.",2
2023,I cannot have access to account anymore. To check balance and to do mobile transfer is not working again. What is wrong with my account please help me out. Thank you,5
2023,There is a need to review the app to allow the customer to view details of credit transactions. This is a big issue on the app. It is embarrassing to get a credit transaction and be unable to view who sent it or what it is for. Please work on this,1
2023,I like this app,5
2023,After updating the application i stop at accepting your terms and i cannot go further,2
2023,This app is atrocious and doesn’t function as advertised. Please fix immediately,1
2023,Abeg work on the fact that we can't view receipts for credit transactions.. if most banking apps can do that. Why is it different for you guys. Biko work on it,3
2023,"The latest update (the one where you want us to agree to updated terms and conditions) is not optimised for mobile phone. I can't log in on my phone, because the box for the notice is too small and I cannot even click on the terms and conditions to read, talk less of agreeing to it. Please address ASAP",3
2023,Nice n easy operating app,5
2023,"Unable to request for debit card. Have been debitted twice for that and still no ATM Card till now. When I spoke with a customer care representative I was told to get my statement to trace the debit for the Card, but the app doesn't allow request for statement beyond the month of the request, very Inefficient.",2
2023,Couldn't accept the terms & condition,1
2023,Stuck at ''before you continue we have updated our terms and conditions '' can't get beyond that page after logging in to my app. Can't make any transactions,2
2023,Please unlock my account for me .... please am beging,1
2023,Excellent,5
2023,"The app is good and fast, except if there's no network",4
2023,Ok,4
2023,It's been good so far but the issue of not being able to view receipt details of credits is a no no for me..,3
2023,"Nothing about sterling bank is good,1 hour now I sent money to my other bank till now I haven't received alert God forbid this isn't a bank 😡😡😡😡",1
2023,"The app isn't what I thought. I can't log in ,I was told to accept the terms and conditions but there is not accept botton",1
2023,Best app ever very good easy to use Good,5
2023,There is no where to accept terms and conditions in your app when trying to login. It is a useless app.,1
2023,I transfer to someone since morning yet to be debited and the person has not received the money....pls what is the problem,5
2023,"For the past 3 months have not been able to sign in the app is useless😟, and it making me get frustrated.",2
2023,Nice app,5
2023,Your live chat is responding Please do something about it,2
2023,My special thanks to Sterling bank for their pepertual commitment towards ensuring that every customer get at list 20k daily throughout this season of new niara limit policy.,5
2023,This app is not flexible to use. Please study the Gtabank app and make it simple like that. Is also very slow in displaying whatever you click.,1
2023,"The registration process has been a problem, I just downloaded the app and I've not finish the registration it keeps writing ""Device already program on this platform please login with your registered profile"". My account is a new account",1
2023,"Please make changes to beneficiary contacts to enable me delete sterling bank saved beneficiaries that are no longer useful to me. I can only delete beneficiaries from other banks now. This is to avoid sending money to the wrong n beneficiary. Also, I can't get my statement of account via the app again.",3
2023,Frustrating; sent money to my sterling wallet but not reflecting for some weeks now. Even you can't get in touch with customer service with the app very bad 😬😞😠,1
2023,"Can't Log in, keeps saying accept terms and conditions but there is no place to accept and proceed on the opening page. Rubbish.",1
2023,"Half star. The worst banking app I have experienced, still awaiting for verification code. Upgrade or remove it from playstore.",1
2023,"After updating the app, I couldn't access my account. It says I should accept the terms and conditions but I can't see the accept or decline options. It is just showing me a link to a pdf file containing only the terms and conditions.",1
2023,"Hello starling bank my starling bank app is working well but problem is that I withdrawal money from my sportybet app to my starling bank today make it 3day not reflect in my account I contact the sportybet customer care they told me is from my bank starling, I try to mail them no reply and on my Twitter no reply please rectify it for Me",4
2023,Its so disappointing yet frustrating that i had a health emergency i couldnt response to due to the uncredited fund in which the sender has long been debited. *Customer care lines remained unanswered after wasting my aitime. *Auto generated e-mail response. This is no longer Sterling i used to know. I urgently need my fund ASAP into 00.....5593.,1
2023,It is difficult to install now it is very bad,1
2023,"This app is Not a good app at all, after finishing all the necessary, I log in where they require I read the updated terms and conditions. There's no more option to move forward after I download the terms. I have tried to log in severally and same things happen , Pls you should take note of this please ask the developer to upgrade the application for a better use not to be useless like this.",1
2023,No where to accept terms and conditions immediately after signing in therefore make the app to be useless in the past few days i can't assess.,1
2023,App not working,1
2023,"Your bank has to be the most useless NGL If I could post this review without giving any Star, I would",1
2023,Stupid app,1
2023,Very poor,1
2023,I've not found mobile like this,1
2023,"Uselessness is supposed to be the bank name ,on my account now I don't receive money whenever money is paid in the account",1
2023,Please how can I use these app for transfer I am not getting it.,1
2023,My mobile phone app is not accessible now,5
2023,"I have been trying to register my account, and it keeps telling my my account number is invalid",1
2023,Am so disappointed on guys please make this app registration to be soft,5
2023,"It's so frustrating that i can't log in for more than 3 months now since the bank updated their terms and conditions, how can you have terms and conditions on another app rather than on same app and yet no place to agree to the terms. Now i can't log in and find the bank. This developer are something else.",1
2023,"The worse bank and App I used. Gt bank is far better. I have been debited several times without refund. Maybe they are waiting if customers who may not have time to go to their branches, so they can siphone the money. Sterling bank has a very long way to go in genuine banking sphere",1
2023,You take so much time in replying especially on email,1
2023,Ok,5
2023,I transferred money into my wallet for a week now and it didn't reflect,1
2023,This app is very efficient and effective.weldone sterling,5
2023,This app is the worst bank app I have ever seen I have been trying to get my money from the app you have to call them to tell them that money has been sent into your account for them to know that they will update it like I don't understand that why is so this has been going on for the past 1 year now. I was asked to contact them on my issue and they have not still done anything about it for the past 1 week they did not even reply my email,1
2023,"This app has been so poor that I cannot check my transaction history, get account statement nor able to even chat with ""Kiki"" online.",1
2023,I can't use my bank app after upgrading,1
2023,I just downloaded it and it askwd me to agree with the new terms and conditions but no button to press for continuity... thanks,1
2023,Good 👍,5
2023,The app update has a very big nagative effects on the system. The app was working fine before it was updated. Since this update It keeps on saying accepting term & condition. Which will led to the downloading of their pdf When you click on it. Still nothing good came out of it. Please i urge the industry to work on that before its too late,1
2023,"Very useless app. If there is zero rating, thats what i will give",1
2023,It's and berry nice App,5
2023,Since av been using this bank i don't have any issue with them. I love there operations,5
2023,"I have not been using it for a long time, i just downloaded it today and the app is saying my account is inactive, pls i need help",1
2023,Ok,4
2023,No where to accept t&c after updating app,1
2023,I can't login to my account. I kept on downloading terms and conditions but no place to mark. It's frustrating joor. I need to check my acount balance,1
2023,It keeps hanging and the time is never correct for transactions,3
2023,Really Frustrating. Cant accept app updats conditions. Previous app far better,1
2023,Each time I tried to login to my account it ask me to accept terms and conditions after viewing the it there is no option to accept terms.,2
2023,This app is honestly frustrating. I've been locked out of my account and when i try contacting them to unlock it they don't even respond. Their customer service is absolutely bad and should be improved.,1
2023,This app is very useless and frustrating. I can't Access my Account since December . To log in is a problem. Am very Disappointed in Sterling Bank.,1
2023,Nonsense,1
2023,Services are quite good,4
2023,"Good morning, please am unable to use this app again,is saying I should update onebank to continue using, please I need help",1
2023,The transaction history doesn't show relevant information. You can't see the info on who sent you money. I think you should work on that but it's a relatively good app,2
2023,Very useless app. That is the summary.,1
2023,Believe me guys this app is fake 🤥 Don't be a victim like me,1
2023,"Your App is TERRIBLE! I can't even make transfers anymore... I've spoken to your Customer Care Reps so many times about this! They kept insisting I uninstall and reinstall and yet there's no improvement... Your app used to be much better than this, but right now it's a Complete Mess! Please Fix it.",1
2023,Very nice app,5
2023,Ok,5
2023,Very fast,5
2023,Sdsrà,2
2023,The terms and condition doesn't load beyound the PDF point so you can't login for new users please try and fix that,1
2023,Haven't been able to make transfers with the one bank app for month.went to some of the kano branches but nothing was done.please look into it,1
2023,Old version was swift and seamless. Too many details was spent on UI rather than technical scalability.,2
2023,When i first download is work well but since i update the app i can't login anymore bcos it didn't appear fully to agree am so annoyed .,1
2023,"Can't go pass the ""Before you continue...."" screen b'cos selectable options are frozen below screen and inaccessible",1
2023,Bad bank I bought airtime from them am not see it on my sim since three days ago #1500 airtime stupid sterling bank,1
2023,"How do I get my old App back, don't upgrade the app you will regret it, if one comes to terms and conditions it will never display Accept or Summitt very useless",1
2023,Honestly am not impressed with this app at all. It keeps saying Ur logging credentials are not correct. And this has been going on wit my app now for over 5months. U keep changing logging details each time you want to access Ur account. Toooo baaaad,1
2023,"I've not been able to use the app for months now. I log in and all I see is one humongous notice telling me to accept an updated T&Cs. That's all... I can't accept, because there's no button to do so, I can't go back or do anything else for that matter, because the extra large notice has pushed all relevant buttons off the screen!",1
2023,"I can't login to my account for some weeks now. I have a terms ans condition write up on my screen that has refused to leave, thereby stopping from accessing my account",1
2023,Ok for me but it ts tooooooo heavy. It hangs up my phone and takes too long to respond,3
2023,"After i restored my phone and downloading the app it refuse to keep me login to my account, all its says i shoud accept time and condition but it not appear in full screem to accept that. Please help me out.",5
2023,Since you people want to stress me just blc I want to increase my limit......I will ensure I remove 500k per day for the next 6 days from this bank and nothing will make me bank with sterling bank ever again......Rubbish. couldn't send,1
2023,"A very BIG flaw! I cannot login on the OneBank app after registering because a notification asking me to read the terms and conditions refuses to leave even after it has been read. If this bug is not debugged, the purpose of the app for some of us would be forfeited.",2
2023,Nice and Reliable services,5
2023,It's very frustrating that I can't get a bank statement from my app . It will prompt a message that email had been sent email box and I will wait for internity no email. Why can't one just download statement of account from the app like other regular bank app?,2
2023,"Most useless and unreliable bank in Africa,step up your game.",1
2023,Please don't do business with them.....their customer care is the worst ever especially all their Benin branch don't do bulk transactions with them!!!!!!!.,1
2023,"This app becoming nonsense, I can't even login or even I made transfer I couldn't see anything",1
2023,"I am finding it difficult to open my app, i have uninstalled and reinstalled. It is saying to continue using Onebank please accept the updated terms and conditions . Not seeing anywhere to click and accept in the terms and conditions . Please do something",1
2023,Issue fixed by customer care intervention. Working perfectly well now. Thank you,5
2023,Please why if I registered finished den it will be showing me they have updated the terms and conditions and if I click It will start downloading I don't have access to it when I return back they will say do u want to log out of still doing something when I still come back is shows the same method why,1
2023,"I'd used this app for well over a year but all of a sudden, it tells me that there's been a review on their T&Cs which I download but can't find a place to agree to those terms hence, I'm unable to use the app anymore. Quite frustrating. Will try the uninstall and reinstall option and see if that works. Sadly, I've just gone through reviews to discover that my case isn't peculiar.",1
2023,Frustrating. I always end up visiting a branch to sort out issues.,1
2023,"I can't trafer, it takes forever to connect, I want to pay for goods try to upload it just couldn't work. Why guys do something about it. I updated I can't get access to the platform again, it says accept terms and conditions so were to redirect to the app is not there . This is getting frustrating. I need to do transaction.",2
2023,"Very poor, after signing up, nothing works. Cannot upgrade account, cannot upload documents, cannot request for a card, cannot even send a message to ""Kiki"". Just can occupy space and frustrate you.",2
2023,Why can't we have live chats with kiki again to resolve some issues?,1
2023,Good,5
2023,"This app is a vesy useless app,everytime i fund my wallet it suddenly disappears,and this is not the first time this is happening,this is a very big issue,onebank should work on it even right now my wallet account is not reflecting",1
2023,Vary good in mobile transfer . I believe sterling onebank transaction works for me . Give them a trial,4
2023,Why does the app trip off when I want to use it,1
2023,"Since I updated the app it keeps showing ""accept our terms and conditions before using OneBank"" And there is no where to accept it. Very annoying and I may end up uninstalled it as I can't use it anymore.",1
2023,Lest,5
2023,For like two month i get stucked at accept terms and condition after contacting the customer care i was told to reduce the font size from setting and the accept terms problem was solve,5
2023,Total rubbish.,1
2023,"After updating,it's telling me to accept conditions and terms , but the application is not bringing out the terms n conditions.This is frustrating,I can't access my account",1
2023,Nice bank,5
2023,"I can move to my dashboard, I can only get a message screen that before I continue I have to accept terms and conditions",2
2023,"The app has made me loose money, I made a transfer which shows successful but my beneficiary wasn't credited neither was the money reversed I tried contacting them but to no avail",1
2023,please how do I accept one bank updated terms and conditions please help me out thanks,3
2023,I can't open my account because it says I must accept the new term and conditions and it is not showing place for that.,4
2023,"Pls upgrade this app so that we can all use it, it only downloading pdf of term and condition",1
2023,"I just updated the app and I have to accept another agreement, but I can't scroll to accept it. I can't access the app anymore",2
2023,Excellent app.,5
2023,This must be some kind of joke. For over 3 months everyone is complaining about not being able access the app due to inability to bypass the terms and conditions screen and the only reply you could give is for them to send screenshot of the problem.,1
2023,The app is user friendly. Has a nice design,4
2023,Very good ☺️,5
2023,very very sad I can't login to my OneBank online banking I keep getting before you continue... we have updated our Terms and conditions. To continue using OneBank please accept the updated Terms and conditions. My anger there's no position to sign or submit. I have been trying this for the past 6months I can't do any transaction with my account very sad and frustrating .,1
2023,"Experience with this app has been awful & frustrating. Now app has been downloaded & it says to accept T&C, no where to accept & screen will not allow you to access your account. I see from comments am not the only one affected. Someone else just called me and they are going through the same thing. It's just not worth it. If there is is 0 stars, this app does not even deserve it. 😒",1
2023,"I can't use the app, it's showing that I should accept the updated version of terms and conditions.",1
2023,Useless app,1
2023,"First of all, I can no longer log into the app. You claim to have updated your terms and conditions, however, there is no option to login to the app. Please remove that blocking.",1
2023,This app is rubbish and useless application thank God I don't have much in my account,1
2023,At first i was enjoying it but now so frustrating with the update. And rubbish terms and conditions with no acceptance options. I've to transfer money via ussd and sometimes the transaction will also be rubbish. I will stop using the bank for now until u guys first the rubbish update.,1
2023,Good services,5
2022,All went well till it updated 3 months ago. Now I can't use the app cos it keeps saying I should accept the updated terms and conditions but there's now where provided for me to accept. It's frustratingly crazy...,2
2022,"The app sticking at terms and conditions, is not opening the platform to make transaction.",2
2022,"Unpleasant experience! I'm still in awe today why Sterling killed the old app, that worked smoothly and flawlessly! If ain't broke, why change it! Common, pls bring it back & fine tuned it more. I can't even get beyond ""Before you continue"" to accept terms, which got stuck & won't scroll down for you to tick ""yes"" or ""accept"" on this app! 🙄🙄",1
2022,Keeps shutting down when you want to use the app.,1
2022,"The app is not bad, but i have one major issue which is the costumer service. The costumer service is so bad, i have been trying to reach u guys to talk about IBAN but nothing is working.",4
2022,"So, i had to read through some reviews just to see if other users have same complaints as i do and i wasn't disappointed...practically every review has mentioned same issues i am facing...the frustrating part is that some have left these reviews since the onset of this app yet till today the 30th day of December 2022...'we are still here'....no improvement(s) whatsoever!!.. As of this moment i cannot log in cos of some 'useless' terms and conditions that's blanked out...",1
2022,Why can't I top up my loan,5
2022,"The worstest bank ever, people are upgrading your people are going backward, app keep scratching nawo o",1
2022,"Why do they keep prompting me to ACCEPT UPDATED TERMS AND CONDITIONS, but never direct me to the so-called ""updated terms and conditions""?? And nothing follows the pop-up, you only have one option: exit the app🙄",1
2022,The app is good and fantastic easy to operate,5
2022,Cool,5
2022,"The app can be frustrating at times,It refuses to open and hangs often and often.Sterling bank need to do something about it. I prefer the previous sterling App.",2
2022,"Excellent app for seamless transactions. It enables you to activate other features like QR codes, get a loan, book investment. It lets you see your activity trends too.",5
2022,Your app is not working logged me out password error,1
2022,Your app is not working at all it's fake please fix it it's the worst of all bank app I've ever seen,2
2022,Normal,3
2022,I don't have access to my account on this app due to your terms and conditions,1
2022,I can't log on to my account after the update as I cannot accept the terms and conditions because there is no button to click or box to check,1
2022,I can't access the app it is Tell you accept terms and conditions and I can't accept it because it's not even showing I've tried everything and it's really frustrating,1
2022,One of the best application I have seen and used. Keep it up,4
2022,I want to update the one bank app,5
2022,Kindly work on Kiki to work better on the app.,1
2022,"My app is not opening, if I open it the app will show me touch the terms and conditions updated but still not working......pls 🙏🙏 try to fix it",1
2022,"Not only is the app having serious issues, generally the bank is terrible. Blocked my account for no reason been trying to get to their call center but it's never ever reachable, all they do is play their annoying ""822"" poem while my airtime is burning",1
2022,"I have not been able to access the app, it keeps saying ""before you continue, we have updated our terms and conditions"" and ""before you continue you need to update our terms and conditions"" Where and how will I update the terms and conditions before accessing the app? Please advise",1
2022,It's really nice and easy,5
2022,I can't update the app to accept your terms,1
2022,"Very difficult to open the app, I can't login",5
2022,"Best among all, smooth and easy to transact",5
2022,"Frustrating. Could not get full update msg, thereby making it impossible to Proceed.",1
2022,"I wish the developers of this app could resolve the issue of terms and conditions blocked action of the interface, many users are having problems access to their account. Thanks",1
2022,It's impossible to update the terms and condition. A very difficult app to use.,2
2022,"Easy, efficient and reliable bank",5
2022,Very fast to download,5
2022,I can't login again after updating the app,1
2022,It's just OK,4
2022,"No no no this its too bad, since 3to 4 weeks ago, i can not log in into my app, said tjat i should ,read term and condition , i clicked it, its not open since, giving me too much headache ,",2
2022,Good,4
2022,Since I updated my app I can't use it . Keeps telling to accept the terms and conditions after I have downloaded like more than 10 times,1
2022,"This app is not useful at all...I still wonder why they upgraded to this rubbish....since I register I haven't been able to access my one bank, I keep getting inactive account anytime i want to log in and I have send countless of emails regarding this but they keep sending me password reset wish is not helpful at all...I have had a video call with them and still not helpful...its better not to create an app if you know you can't help the users when it start having issues.",1
2022,"I transfer money from opay to sterling bank and the money has not drop uptill now, and my App didn't open, pls help me to work on it",1
2022,It not working good,5
2022,"I just updated the app and am getting a pop up of ""to continue using our app pls acpt terms and conditions"" There is no place to click to acpt the terms and conditions i dont get it and am just stuck there i don't have access to view account after loggon. I wish i can upload a screenshot now its so annoying.",1
2022,"This is frustrating, i have been asked to agree to the new T&C before gaining access to my app, the worst part is that the said T&C is not coming up.... I can't have access to my account through the app.",1
2022,Nice,5
2022,"I haven't been able to use the app in 3 or more months. I keep getting ""invalid details"" even when I'm sure my details are correct. The worst is, I called customer service and they didn't seem to have an idea why I was having that issue. Never again.",1
2022,So frustrated 🙄🙄 I can't even log in,1
2022,Horrible since the last update. Refuse to let the log in and kept showing details about their updated agreement. Very annoying and frustrating,1
2022,"I couldn't open the app. It keeps showing we have updated our terms and conditions. To continue you need to accept it. However, there is no where to accept the terms and conditions. The app keep downloading.",2
2022,"* * gg Rrr RTRRrerrfXZqr, AndrewPin copied text snippets to stop them expiring after 1 hourPinui copied text snippets to stop them expiring after 1 hourXZqr, AndrewSquare R😃🇹🇻R😀😀😀IS RAXQQT with w q💞🇹🇻😀🇮🇸",2
2022,"The most frustrating bank you can ever think of. Customer service is MINUS ZERO. I couldn't operate my app on a new phone and was told to visit a branch whenever in Nigeria. 3 months later after unsuccessful attempt of resolving my issues with customer care via online, email and phone calls, I travelled to Naija and visited a branch, but they still couldn't help to activate my APP till I left 2 weeks later. Wouldn’t advise anyone to take the risk.",1
2022,The developer doesn't seat down well before develop this app. It doesn't make sense.,1
2022,the worst ever bank app. always crashes when it opens. i just don't know why you left the one pay app for this trash. alot needs to improve to be honest. Came back to download after a year. It's still trash 😡,1
2022,I have read all the T/C but there is no where to click accept or reject. Dis is so frustrating. Sterling Bank should pls do something about dis app and stop stressing people.,1
2022,"This app is useless. I couldn't get into my account and make transactions and whenever I tried, terms and conditions is sent to me and there's no link for acceptance.",1
2022,It's really nice and easy,5
2022,"I feel so frustrated. I'm not able to log in. I'm told to agree to a new 'terms and conditions', which have not been made available for me on the application.",1
2022,So poor I can't believe myself I want to transfer money to someone and the next thing this app wrote was that I can't access it again,1
2022,After the recent update I can't log into the app to access my account. Is showing new terms and conditions updated and nowhere to accept the terms and conditions. It sucks,1
2022,Nice,5
2022,I can't log in since yesterday. I can't make any transaction. What's all this rubbish?,1
2022,Not able to log in,2
2022,Terrible app with all sincerity. Very frustrating.,1
2022,Is not working,1
2022,Worst banking app ever for 2 days now the app is not opening I have deleted and redownloaded the app it's still not opening it's a waste of time,1
2022,"How do I accept the updated the Terms and Conditions on the app? For almost 1 month now, I have been unable to use the app because the indicated Terms and Conditions update on the screen has nowhere to accept or reject it.",2
2022,Honestly sometime this app is annoying imagine sent money deducted and later credit bank on the app again. Work on it please Incase of emergency.,2
2022,For two days now I haven't been able to access my bank account through the application.,3
2022,"My experience with Sterling Bank is totally disappointing. Went to update records, they changed my name instead. I paid in money, i am unable to login. i think the star rating should include -5, -4, -3, -2, -1, 0 or even minus 100 if it is possible.",1
2022,Good,5
2022,"Its very annoying and frustrating, it has not opened in 5 days now, times out anyhow... Please one pay was way way better, that was actually ur best product.",1
2022,Satisfied,5
2022,The worse bank App I've seen. Slow and frustrating. Nothing special about this app.,2
2022,"Awesomely good app, very reliable 🙌🙌",5
2022,I can't loggin ... Have been trying The app just keep rolling for almost one hours 😪,1
2022,"Very Discouraging, I can't use my app since I updated it asking me to accept the new terms and conditions of which is not scrolling on the app.",1
2022,Frustrating. I haven't been able to access my account for some time now and I am out of the country.,1
2022,"""Before you continue"" hasn't left the app, no box/place to tick your supposed new terms & conditions. Just stressing someone unnecessarily",1
2022,Very poor I can't log in,1
2022,I have been having issue with accepting the new update terms and conditions and not been able to use the app for weeks?-,2
2022,"I don't understand this one bank app any more, I update it the app want me to accept terms and condition, I don't understand.",1
2022,Can't log into my account. Zero functionality. Very frustrating experience.,1
2022,Can't install app,1
2022,"Tbh could function alot better, looks like it has the potential, the virtual card you offered too, I can't use it, can't even set transaction limit, an error message keeps popping up, what's the actual use if it can't be used",2
2022,This sterling bank what is their issues with app sef? You can't give us good app? It's just a pity. Please remove that mass notification that is on the app when you sign in! It does not allow one to scroll up its static. I can't complete my login since you place that mass notification on the app.,2
2022,"Good work,keep it great...",5
2022,Too slow,1
2022,"Its a good app for all your transactions, but recently i have been unable to access my one bank app. They keep saying accept terms and conditions but they don't leave any icon to accept. Its been going on for weeks now.",3
2022,"The App is good and efficient as a matter of fact ..is one of the best.. my issue is that I tried to request for my transaction details between 2017 and 2022 through the app and it says request successful and and has been sent to my mail but unfortunately nothing has ever arrived.. that's worth fix up, I have contacted sterling bank through mail few days ago but I haven't got any response yet. They just keep replying me here, if you want to discuss your issues in details contact us",3
2022,"Just uninstalled the app because it doesn't work even after going to the bank's Customer service to logde a complaint. So frustrating, and the worst part is that I taught I could use this bank as one of, if not, my most important account. So unfortunate!",1
2022,I have been making use of sterling One Bank successful ly Fantastic application,5
2022,Fantastic,5
2022,This is the most useless app I've ever used. You will semd money to the bank it will take 6 to 8 hrs before you'll see the credit alert but if it is a debit alert not more than a second you'll see that they've deducted money from your balance.,1
2022,I can't log in pls,2
2022,"Why is the onboarding of your app so difficult? I have been trying to onboard for over a month now. ""It kept saying service unavailable. This is on us. Please try again later."" I have visited your branch for solution yet all efforts proved abortive. It is useless to install an app for transaction and not be able to use it. What then is the essence of ONEBANK as you claim. I will give one star.",1
2022,Good,4
2022,Can't Log in to my account,2
2022,"Please for months I have been having bad experience, unable to use app as it crashes almost immediately as you launch, I have updated it but still close by itself after launch. IT should work on the app",2
2022,Wonderful,5
2022,Don't use this app they are scammers they just take your money you can't transfer successfully to another bank without having issues this app doesn't deserve one star its the worst banking app ever,1
2022,This is frustrating can't use my app keeps saying accept terms and conditions and no place to accept,1
2022,"Scam app, i sent money to my wallet account on this app and to my surprise the wallet account on this app has been remove afte 6 days it was return and my money did not reflect",1
2022,"EXTREMELY FRUSTRATING!!! You should have just left the one pay app as it was ... This one bank is extremely inconvenient. I've been unable to log in. As soon as the app starts,just before you type in your Credentials, it just trips off... Start again , off Start again , off It has been like this since !! If at all any of these reviews are being read, something should have been done. Everybody is obviously having a horrible experience with this application !!!!",1
2022,"Since I updated to the current version, I cannot access my account again...it keeps telling me ""before you continue... We have updated our terms and conditions. To continue using onebank please accept the terms and conditions""......but everywhere is blank, no option shown to accept or continue. Its very frustrating now",5
2022,"Terrible experience since the last update, I can't login Tell me to accept updated terms and conditions but no button to do so",1
2022,"Horrible always one maintenance after the other and at the end the app still malfunctions, so many upgrades but it still refuses to transfer out money. What if it's and emergency and the money urgently needs to be sent. This app is just an entirely useless and stupid app and I'm hating it with a burning passion 🤬🤬🤬",1
2022,For the past three days I have not received alart. when I try to go to this app to check my balance. Is as if am already in hell .. no wonder this bank don sell like that every thing is old fashioned..,1
2022,Good,5
2022,Good,5
2022,"I wasn't able to get past the login page, it keeps directing me to repeat the same process multiple times with not result. I've been trying to login for days. It's frustrating and I've deleted it.",1
2022,"This is the most useless mobile app in the history of mankind who ever wrote this program if you don't know what to write please kindly leave the job for the people who knows what program is call, what kind of app is this that you can fix Fingerprint to make a transfer don't work? Please kindly use the app before selling a useless product to the public.",1
2022,"You guys still have a long way to go Check out first bank app, simple and easy to use",2
2022,Pls work on this app,1
2022,"I was told to accept the new updated terms and conditions before I can proceed with an action on the App, I clicked on the link to read and accept the terms and conditions but there was no where accept on the document, since then I haven't been able to use the App.",2
2022,"Downloaded Onebank app since yesterday and after login I couldn't get pass ""Before you continue...... We have updated our Terms and Conditions....."" Please what is going on?",1
2022,This app is getting me frustrated. Did an update some days ago and when I tried accessing it keeps telling the terms and conditions has updated but since then have not been able to go beyond that stage. Kindly help out please.,1
2022,Most terrible bank app. I can't log in to my account for the past two weeks. It kept bringing term and conditions.,1
2022,The app just logged me out and has been asking me to accept the updated terms and conditions without providing any option to accept the terms. Really frustrating,2
2022,"I love sterling bank, I love specta",5
2022,Useless app,1
2022,"This app is so frustrating walai, I can't access the app for over 2 weeks now because it's terms and conditions has been updated hence I am held hostage and cannot access the app. If I wasn't getting email alerts I wouldn't have been able to see common bank balance .",1
2022,"Bad experience. Couldn't log in after update. My solution was that I looked for the person who hasn't updated his app. Luckily a colleague of mine was using the older version so with the help of Xender, I was able to install and log into the app. Then transferred all my money to another bank in case I mistakenly update the app",1
2022,The app crashes Everytime u try to use finger print,2
2022,"Very poor ,should be replaced ,very annoying app. I am disappointed honestly. It is does not deserve a star even one star.it just that i can not summit my view without clicking on a star.It keep saying i should accept new terms and condition that does not have a button to continue. The app is below poor. It is over 3 weeks i can not access the app. The app is worst than very poor",1
2022,"Invalid BVN details, without telling me where the issue is coming from",1
2022,"How can you have money in your bank and the bank is telling you you can't access the money because they are doing some system upgrades. What nonsense. Over one week now, I have been trying to access the money in my wallet account and at least transfer it back into my savings account but the wallet feature has been unavailable for over a week!. I tried going on theor website to see if I could access it through internet banking but their website is down?? Since last week??? Haba",1
2022,I have been using app for transportation is more than 1 years now but I have discourage about app transaction now because I will transfer I will not receive the money I transfer to another benefiery. And I have experience this more than 2 terms now.,1
2022,I have money in my wallet but can't access it.. Very poor service,1
2022,"It's just a useless app, it has been withholding the Money that I deposited on it for months now, I couldn't have the access to withdraw it and I've complained several times but lazy Sterling bank workers couldn't do anything about it.",1
2022,"Hi sterling bank, my wallet disappeared from my application. I have sent emails to your customer service. They said they are working on it. I need to access that money. Please look into it",1
2022,"The app is very very poor nowadays, the app is not working well for like 2 months now, each time I want to do transaction on it, it will just stop unexpectedly/suddenly I'm really unhappy with it",1
2022,"This is most useless banking app I have ever witnessed. Everything about this app is zero, putting the last digit of account number you have to wait like 3 minutes before the last digit will appear",1
2022,App not responding after asking to read updated terms and conditions.,5
2022,Am unable to get a loan because after filling everything the state of residence isn't opening for me to fill,1
2022,This is this shittiest bank up I've ever seen in my life...I can't even upload my credentials. And you call this a digital bank app?,1
2022,My account was deactivated because I forgot my security question for a week Sterling bank have mot activated my account,1
2022,"The app was ok to a point but recently my wallet account has disappeared and I am almost stranded. This is trerrible and this must be fixed immediately. If not that I know the bank itself has integrity, I would have cried out ""scam!!"". I have already contacted customer care (in writing and phone call) and I am waiting for their response. I never knew the app had poor reviews I would not have downloaded it and be in this mess now.",2
2022,This app is actually dangerously useless. Nothing works. What's the point of updates if it just overcomplicates things that should be simple??. Your app is now ten times worse. Stucked on one page after an update. I'm not sure your tech department should be having jobs by tomorrow. Sack them all.,1
2022,"This app is becoming usless and frustrating.I have just updated it and could't get access to my account. It keeps telling me that i must accept the updated terms and conditions, but there's no botton option of accepting or other wise. I gave it one star",1
2022,Frustrating. Cant log on,2
2022,For three days now have not been seeing my wallet account,3
2022,You are not worth even the one star I am giving you. A customer sent money and it wasn't delivered. I contacted your customer service and that of the sender's bank but it is quite unfortunate the other bank responded almost immediately as if they were waiting for me to send the message and quite appalling that your customer care is yet to respond even as the time of this message.,1
2022,This app became useless after the last update about two weeks ago. Impossible to carry out any transaction at the moment.,1
2022,When I open the app after completion of registration i cannot enter the account. I was asked to accept your new terms. But the terms do not open to allow me to accept.,1
2022,"I was at sterling headquarters in Abuja yesterday to complain about inability to use online services,I was told to download (one bank app),which I did,but since yesterday it's been waste of time,maybe I should just change my bank to avoid complains.",2
2022,"I tried logging in and says 'terms and conditions have been updated, accept them' and there's no where to click to accept terms and conditions",1
2022,Bad update,1
2022,The app can't give full feature view on 10.5inches galaxy A8.,5
2022,What's happening please is the app crashing I can't access my account the app its not opening I need urgent response,1
2022,"It's pure nonsense. I cannot log in after upgrade. No sms, no account balance can be assessed thru uddd even. Disappointing.",1
2022,"This getting frustrating for pass 5 month now, could not log in to my account, if your banking app is not functioning the way he should then stop using it to deceive people.",1
2022,"I cant Register on this app, im getting device already profiled on this platform. Please login with your registered phone. sterling bank",1
2022,I want to the transfer now is just writing act is retrieveing so poor network from today I moveing to another bank am tired of using this onebank,5
2022,"Very useless app , the first time I downloaded this application logging in was successful, since then till now I can't log in, try to improve your app",1
2022,What is happening with your App? Accessing my fund is a huge wahala now. Please do something about the App. Kindly upgrade your app. I am not happy with your services any longer.,1
2022,"This app is such a useless app😒 Can't login my account, keeps telling me this is taking longer than usual.",1
2022,"I have been trying to register on this app, but it keep on telling me that my account is invailed. The account that i have used over a years and.",5
2022,"This is a useless app,terrible experience always,bad service,can't even login most times. Your entire IT department should be sacked for this incompetence and failure. I am going to create a scene if I should physically visit your bank. Should be zero star",1
2022,I just updated my App to this today. I couldn't login anymore to make transaction. This is frustrating!!!! It deserve No star at all,1
2022,If there is anything to qualify your app service than poor I would have use it.... I feel like cursing you and your app right now. You are just embarrassing now now because I am being held somewhere because I can't make payment with the app and your ussd code is join useless like never before,1
2022,I Cannot access my account. The updated terms and conditions doesn't have a space to click and accept that I have read it. This makes it difficult to get access to my dashboard. This is too bad!,1
2022,Terrible update. I can no longer access my account,1
2022,"This update has totally rendered this app useless, and also crippled business activities of customers. Please do something about it.",1
2022,Can't get pass terms and conditions on the app. What's going on?,3
2022,I cannot see my wallet on this app,2
2022,App that does not recognize password always,1
2022,How do I accept your updated terms and condition on the App?,5
2022,I can't access my account because it is saying your terms and conditions have been updated but there is no way for me to accept the so called new terms and conditions,1
2022,"Kindly add microfinance banks Like KUDA,CARBON etc..I can't transfer to those users and it can be frustrating.",3
2022,Swift,5
2022,Great App,5
2022,For the last three weeks am unable to access my account through this app after the installation. In fact it says my account is inactive and I wonder how. Very frustrating and disappointing to say the least.,1
2022,"Useless upgrade, what the essent of all this term and condition for more than 17 page I start thinking stopping banking with sterling because its frustrating",1
2022,"Nice app, but please make sure it doesn't frustrate in future.",5
2022,"Seeking for update with T& C with no room for update , keeping my transaction hanging.",3
2022,Not working after update. Frustrating,1
2022,"I'm new registered member on this app. I can't accept the updated terms and conditions of service. For this reason I can't continue, because there is no any options to click, to accept the updated terms and conditions of service.",1
2022,"Very poor in operations ,How can you sa cos i forgot password 3times ounlocked me out of my account and have been contactin customer sevice but to no avail for over 5 mobths now have been unable to us my account i now hae o be using USSD code which is not always going most times,M very pissed and am gonna block the account soon",1
2022,"This has been one of the most frustrating apps I've had to use. When I updated recently, thinking it will get better, I can't get beyong the dialogue asking me to accept terms and conditions. The dialogue box does not respond. I'm already abandoning the bank account.",1
2022,"After logging in, the app asks to accept the updated terms and conditions. There is no way to accept. No buttons, no where to click, nothing. Unusable app.",1
2022,"Something is wrong, I updated my app then the problem start can't access my account anymore displaying that you have updated you terms & condition to continue I should accept the terms & condition, the page just stand still, you can not navigate again. Please next time before you lunch an app and post it for use take your time to text that app very well before sending it out for use. This exposed the non competent of the Sterling Bank IT department.",1
2022,"Poor UI, regular issues or app bug. The experience is terrible.",1
2022,What is going on this is frustrating 😤 they want me to acknowledge their new terms it's frustrating I can't need hel,1
2022,Good,5
2022,"DO NOT upgrade your app! For 3 weeks now, I've not been able to use my app. Changed password, the same thing. Sterling needs to get their acts together Abeg! I even went to the bank, they just said wait till they are done with the upgrade. No end date in sight. It's so frustrating",1
2022,Rating is zero. You don't deserve even one star. Over two months now I can't access my account through the app. Even ussd code is not working again. I just dump the bank and went for another Bank. Very frustrating. Even after writing to the customer support nothing was done.,1
2022,"What's happening with the app, how can I clear the terms and conditions informstion",1
2022,"I can't access to onebank. It shows they have updated the terms and conditions, I have to accept the terms and conditions to continue. But theirs no place to accept in it.",1
2022,This is the worst banking app ever.,1
2022,"Now I enjoy the app seamlessly and even their customer service is top notch... Never believed such a customer care could make a customer feel calm that issue will be solved which they never disappointed... One bank, great Bank",5
2022,"Always introduces new problems to hold back my access to the platform and my money almost on weekly basis. Can Sterling Bank remove this LATEST Blockage to my account through Onebank that read thus Before... Terms and conditions ""... I Need my money PLEASE.",1
2022,Very frustrating and now making me think it's a mistake banking with sterling Bank,1
2022,"I wish I can rate this app -1 🌟. We customers have been complaining that for almost two weeks that we updated this app, there is no where stated to accept the terms & conditions even after reading it. What is so hard in sterling bank rectifying this issue by re-updating the app?",1
2022,Thanks for the response. I've been able to login to the app finally.,3
2022,I hate this app pls 🙏 take us back to onepay,1
2022,"since the last update i can't open the app again, because is telling me accept terms and conditions without bringing it, is too frustrating",1
2022,"Something is wrong with the new update, please fix it... Can't sign in.",4
2022,"This is the worst bank app i av ever used. Each time i key in my password alway instructing me to accept terms and condition before continuing, and this stupid terms and condition is in pdf format so how do i make command on app with pdf format? Nonesense",1
2022,"Can't accept terms and conditions. I don't know who asked me to update the App. Now it's asking that I accept terms and conditions, which has proven impossible, because the accept or reject options is not coming up.",1
2022,"Useless App, You can fund , but they will never allow you to withdraw your money. What kind of app is this, it's says I can't make any transfer without uploading my documents, I tried several times to upload my documents but doesn't allow it, my money is stuck there, what nonsense ❌❌❌",1
2022,"Very useless, i regret ever owning an account with them, for the past 3 days i ve been complaining of transffering money to my other account, i got debited but the beneficiary was not credited, i ve sent several msgs but no reply from that their useless kiki omo i am pissed and it not even the first time.",1
2022,Best,4
2022,"Please why have you updated without prior notice and then ""locked up"" for lack of a better expression. Can't updated am just stuck. Please can you fix this.",1
2022,"After the recent update, when I log in, all I see is a pop-up message indicating a change in terms and conditions that I should accept. I click on it and it downloads. How to proceed from there on isn't clear to me.",2
2022,Useless app someone transfer #9960 to my acct and dey immediately debit my account #5000. Dont know what is wrong oh,1
2022,Why So Useless? It's been nearly 2 weeks since customers have been complaining about the unusable design of your new T&C pop-up and still nothing had been done to change the design so that users can actually accept the new T&C. We can't access our accounts! This is bordering on fraud!,1
2022,"Sterling bank has failed me time and time again,to get account statement is war,says successfully sent to your email and nothing comes in,dont tell me to email any customer care o.You guys blocked my funds for no reason.Just return my money so i can leave your useless bank for good.",1
2022,New terms and conditions not accessible.,3
2022,I can't access my app after upgrading it this very annoying and frustrating wat nonsense 😡😡😡,1
2022,First time of reading terms and conditions without being able to accept. Sent a mail to the customer care and the issue still persist. Terrible app.,1
2022,It good using one bank app,4
2022,I can't believe u can not access your account with the stupid error message.,1
2022,I've not been able to access my account since the last update. The app is asking me to accept terms and conditions with nothing to press to accept the terms.,1
2022,Unable to log on since yesterday cos being asked to accept an updated Terms and Conditions which I can't even find.,3
2022,The updated app is quite amazing. Im enjoying it. One Bank One Love.,5
2022,Good,5
2022,"Since the terms and conditions review, the app has become inaccessible . This is on for close to 2 weeks now. This is frustrating. Pls do the needful asap",1
2022,Good,5
2022,"I couldn't login to my account, it continues asking for updates and there is no pop up for updates in the app.",2
2022,"Does it mean that whoever that is responsible for updating the One Bank App don't know yet that there's no option to accept the compulsory ""Updated Terms and Conditions"" whick hwve made made me not to be able to use thw App?? One day I will just leave this country for you people and bad service.",2
2022,One of the worst App I've ever used. You practically have to go into the banking hall every 3months for your App issues to be sorted out,2
2022,The only bank that credit me with airtime on my birthday.,5
2022,"This Bank of a thing self me I'm tayed now,,,,,, cos have been saying and reporting this over and over again..... Still can't have access to do anything... When ever I Dial *822# They Telling me that 👇👇👇 You currently do not have access to this service please contact your bank for further assistance Thank you. What is the meaning of this nonsense 😡 cos of this I can't do transfer or even do anything 😡😡😡 If this can't be solved I won't be happy at all.....",1
2022,"Ever since I updated the app 2 days ago I can't login anymore, what really the problem with your app?",2
2022,"What kind of updated terms and conditions is place on the log in app and no where to click to accept it and yet can't get access to the app,it so annoying",1
2022,It's ok but they automatically update the terms and conditions for my banking app now I can't log in,3
2022,Fantastic,5
2022,"After updating the app, i couldn't logged in again, the question of :if i agree with the new terms and conditions ' just popped up and no where to accept or reject the terms and conditions. Very tiring and annoying",2
2022,I am stuck on the terms and conditions page with no accept button,1
2022,"I can't login , telling me to accept new TC. But buttons to do so not available.",1
2022,this app is bad ooooo have been trying to login Just bringing terms and conditions and have downloaded it but still not doing 😡😡😡😡😡,1
2022,"This app is so annoying and frustrating at the same time. I can't have access to my account via app since I updated the app over a week ago. The app is so slow with bug problems, no relevant information on the transfer receipt unlike onepay app.. I really wish all of this can be rectified cos I am sick of all of it .",1
2022,Fantastic,5
2022,Great,5
2022,Is good,5
2022,I am having problems aggering to the updated terms and conditions and I can't log in to my account to pay bills,1
2022,Please i really need to make transfer but it keep telling me to accept the terms and conditions but it's no where to be found why,1
2022,Can you please tell me where to click accept after reading the terms and conditions. I can find it and I can't also access my account via one bank. That is frustrating.,2
2022,"Finding difficult in accepting your T&C when trying to login into my mobile banking app, it's boring",1
2022,"It doesn't allow you check on terms ,opens half way and you can't access your details.",1
2022,"Hi all if you are having problems with your app, go to your phone settings and minimise the font, after that come back to the app, you will be able to accept the teams and conditions on the app for you to be able to log in.",1
2022,I cant even transfer my own money from the wallet...its so bad..been trying for two days now,1
2022,Very useless and frustrating app. I'm considering closing my accounts if these ugly experiences continue.,1
2022,"Please whats going on, someone can't log on bcse of your terms and conditions, no where to accept, please do something urgently.",2
2022,"The new app is trash, keeps giving error messages",1
2022,Very good 👍,4
2022,I've not been able to log on to the app since the last update due to the new terms and conditions. There is no where to accept them and one cannot proceed beyond that point.,1
2022,Network ish at all time... Trying to increase my limit for days now still nothing,1
2022,"I have not been able to log into my account since I updated the Mobil app it keeps on telling me to accept terms and conditions with out showing me the place to accept, all effort have been in vain including uninstall & reinstall.",1
2022,"I regretted updating this app,,,, now I can no longer login to my profile again. What's the meaning of this frustration ?!!!",3
2022,This app is frustrating ASF,1
2022,I have not seen the update and could not access my account for two days now.,1
2022,So bad since the update have not being able to use my one bank app asking to agree to teams and conditions which I can't find were to agree,1
2022,"Been trying to log in to the app since yesterday and is telling me accept the update which is not available,now am stuck i cant make the payments i needed to make.This is so frustrating since 3 days now nothing is done what kind of bank are you?",1
2022,This is the worst I have ever encountered. I haven't been able to register for the past 2days now. It keep saying try again. What rubbish.,1
2022,When I request for account statements via the app it doesn't do it. That is not good enough. This should be bare minimum.,3
2022,How can I accept the new terms and condition? Because I can't find it and it's frustrating to see this terms and conditions notification and can't get rid of it since morning,1
2022,A message appears when I login into the app to accept the terms and conditions but the message display is not complete. Kindly fix this.,2
2022,I can't login again on this app I keep update but same thing I can not login,5
2022,I just tried to login and its asking i accept terms and conditions but cant see on mobile screen where to accept to carry on. Very frustrating,1
2022,"I can't even log in to my account as soon as the update comes in, can't even tick or accept their terms of agreement. Frustrating",1
2022,Tried logging into my account and message kept coming to accept terms and conditions but there is no option to accept the T&C. Unable to use my account and e-mails sent are not acknowledged. Extremely frustrating.,1
2022,Worse experience and frustrating app. After update I ve not been able to login to my account. Keep displaying invalid client credential. You have to fix because it's really frustrating,1
2022,"I can't recommend this app to someone too much bugs and always having issues with maintenance bad services can't see my statement of account, so much complains the app is so poor",1
2022,"This app is fistrating , I swear since I don't have access to my bank app",1
2022,"I have been trying to open a new account with the app, it kept saging unable to verify try again",2
2022,This app is frustrating 🥺🥺🥺🥺🥺,1
2022,"Very smooth in transactions and all. I'm taking back my stars as the app has been frustrating these days. I use my credentials to sign in and this stupid app keeps telling me the client credential is invalid. It's been issues here and there, I called up customer care to request a phone number to be delinked and they never confirmed my account, only to link my account to my husband's. I'm tired of calling and writing mails.",2
2022,Been trying to use it for 3 days without success. Sometimes I will login successfully until I get to the point of putting my pin for transfer and it will take me out. Useless!,1
2022,"Get the app fixed, its so slow compared to the former app Of late its just not responding, bring back the former app, this onebank sucks",1
2022,Another de-d bank.,1
2022,Too bad,1
2022,"this is the most usless worst bank app to use ever, worst experience",1
2022,"Useless, I downloaded the app but can't use it cus it keep telling me to activate a code once I did, it will say error. Useless app very frustrating",1
2022,Nice,5
2022,This is the most useless bank app I've ever used. Frustrating and embarrassing,1
2022,Worst of them all I don't know why dai closed that one pay made sense this one is just rubbish...for no reason it will just lock and wen u try to login invalid credentials with the correct password ohhh...from day one it has been problem...time to change bank at this point...so frustrated need to transact now I can't......rubbish app,1
2022,After the upgrade..... To use the app for transaction is a problem.... Please u guys should bring back the old version... This new version is very useless,2
2022,Plus what is happening today I can't login,1
2022,"Since I updated the app yesterday, it has been practically impossible to transact.",1
2022,The new update prompts acceptance of revised terms and conditions but there is no button or action to make anything doable. Please check your app before making it accessible to your customers. It is annoying.,1
2022,There's issues login in. Issues accepting the new terms and conditions. It's not seamless at all!,1
2022,Not working,1
2022,"Could you please do something urgently about the vague transaction receipts (relevant details not displayed)? Also sharing receipts should be a click away from successful transaction, not having to go back to transaction history.",4
2022,"I can't transfer anymore...it keeps bringing up "" before you continue.... We have updated our terms and conditions. To continue using onebank accept our terms and conditions"" no place or button to click for u to accept.. can u explain the meaning of this pls?",1
2022,"The recent app update doesn't allow me to access my account. Whenever I log in, it only opens terms and conditions page and stops there.",1
2022,I can't have access to the app After updating it. A pop up says I should accept the new terms and condition with no button to accept.,5
2022,"Since I have updated the am unable to get access to into my account through this App it's very bad App experience, I have downloaded new agreement more than ten times still am not get access to my account.",1
2022,Very frustrating,1
2022,"This is totally rubbish, i can't used the one bank app since yesterday, what kind of nonsense is this. I called customer service this morning the lady told me that by 5pm i will be able use the app, up till now not has been done. Nonsense",3
2022,I can't rate this app. I can't even get to accept the new.... Right now I can not access my account on the app. This is frustrating!!!,1
2022,"I updated the one app and now the terms and conditions won't go away and no option to accept it, pls fix this.",2
2022,Is not working after the update,1
2022,Unable to accept terms and conditions after update please fix,1
2022,"I just updated the app, only for the app to display terms and conditions with no accept button to click. Now I can't access my account. What nonsense is this?",2
2022,This app is no longer working after downloading the update version.,1
2022,I don't know why it keep asking me to login with my credentials after 3/4 weeks...it's really draining....aside from that it's top notch,1
2022,"I just updated the app and I cannot access my account, I get stop at the very first interface after I log in where they require I read the updated terms and conditions. There's no option to move forward after I download the terms. I have tried to log in severally and same thing, Pls advice.",3
2022,Worked fine before the upgrade; now I can't get past the terms and conditions page. Please Fix.,1
2022,"After updating, no provision for where to agree to terms and conditions. I can't use the app, I'm disappointed. Sterling bank was my best bank before but no no for now.",1
2022,"Fix up! My App requested for an update which I did, can't get past the terms and conditions. I haven't been able to gain access into my App since yesterday. Very frustrating 😤",1
2022,"Good to have you come to my aid when I contacted you with an issue... It was solved and you guys also refunded the Airtime I used to call you. That's great! OneBank, MyBank.",5
2022,"You guys should do sth urgently about the recent update of your App, now users cannot hv access to log into the App, there is now an option to accept Terms and Conditions but one cannot get access to select the option because of an obstruction, you guys should correct it ASAP",1
2022,"This application is full of errors. Very slow and I just updated the application and since that time,I can't access the app again. It displays terms and conditions and there's no button to accept the terms. Please on it.",1
2022,HOW CAN YOU GUYS UPGRADE YOUR APP WITH NEW TERMS AND CONDITION AND YOU DON'T PROVIDE AN ACCEPTANCE BUTTON... I HAVE BEEN STRUGGLING ALL DAY AND I CAN NOT STILL LOG IN TO CARRY OUT MY TRANSACTIONS.... THIS IS SO FRUSTRATING ....,1
2022,Good,5
2022,"The latest update (14/11/2022) has just messed up the whole application. It doesn't go beyond we have updated our T&C please accept to continue bla bla bla. Then there is no more activity. If the option was available here at play store app review, I could have sent you a screenshot of the mess you have created.",1
2022,This don't qualify to be a bank app. This is an app design by siwes student.,1
2022,After being told to update. The app became inaccessible. What's going on.,2
2022,Very nice,1
2022,Terrible experience after update........ Can't use the app. Been telling me to approve terms and conditions. I have read like 1miiion time same issue.,1
2022,Try opening my app keep showing T and C yet still can't login boring why on earth did I even update in the first place,1
2022,"I'm not impressed at all.. I only updated the app and all of as sudden I can't log in again.. It keeps giving the message saying I should accept the terms and conditions before I could continue meanwhile the 'accept' option is nowhere to be found, can't scroll up or down to see and click on any accept.. This is so frustrating, I have a lot of transactions to be done but I can't.. I wish I didn't update",1
2022,Omg. What is this rubbish new update. It was bad before. You made it even worse. So one can't use the app because of bad ui that won't let me accept terms and conditions.,2
2022,"I'm about regretting the update action. I updated and then I'm instructed to accept the updated terms and conditions. Problem is, I can't find the where the updated terms and conditions for confirmation is. I'm stuck at that message.",1
2022,After reading terms and conditions I can't continue to the application.. This is wack and I regret updating it.,1
2022,Very okay,5
2022,Terms and condition is not responding well.,3
2022,"I was prompted to update my app, only to be stuck on the page about new terms and can't see the accept button! How do I access my account?",1
2022,Good banking app,5
2022,You've really made this app useless. What is the essence of updating an app that won't let you log back in? All I saw was a static page asking you to read the new terms and conditions which you're referred back to a pdf file. No button to accept the terms and continue to your dashboard! Who developed the irresponsive UI for crying out loud!!! It'd have been better left untouched if you don't know what you really wanted to do with the app!,1
2022,Terrible experience the downtime is more than acceptable,1
2022,"Yes i was only trying to link my account on this app but no success,and i called customer care who told me to try it later.thanks.",3
2022,"This app was working good and fine before the new update. I just updated it, and it started malfunction. S o annoying and frustrated .",1
2022,"This is a very terrible app, developer knows nothing about app at all. I wish there's 0star rating.",1
2022,"I hate nonsense how can u pipo jst log me out telling me to update app without notification, onebank has been a mess I hate the update nd now I guys are upgrading it again,",1
2022,Bad experience!!!!!!!!,1
2022,"I've been trying to register but it's not working. Each time I try, I'm always told my accnt num is not valid, so frustrating",1
2022,Unable to log in for 2days can't even change password,1
2022,"I can't login in this app, anytime I try logging in my creditentials, the app freezes out from the screen..I use Vivo y15s phone",1
2022,"Very bad, the bank is not even organized, #20,700 was sent to me from first bank for more than one week an up-to-date is not reflecting on my account I even submit a session id from the first bank, still nothing I was leter send another amount from my company and still nothing is in my account, now I don't have access to my account. Please go away with them if you love your money. Bad people",1
2022,"Taking back my 5 star, una just too useless",1
2022,Very frustrating... Can't even download bank statement... I am looking for a better alternative to bank with as I don't get the satisfaction I should as a customer.,1
2022,Recommended 👍,4
2022,Its a very very excellent.,5
2022,"Frustrating. Too much spent on UI, functionality is zero. And your transfer receipt does not show relevant information. It is one disclaimer that just cover the useful space. Show us the transfer details from and most importantly ""to"", not disclaimer that we don't read and yet see everytime. And you have to log out and go to history to be able to get the receipt. The app no try at all.",1
2022,Bad app I can't even log in,1
2022,This sterling app will just deduct my money anyhow when I make a transfer and it's annoying me,1
2022,Very bad about the app everytime they always holding up my money,1
2022,"I can't used this App for a long time, i don't know what is wrong with it.....",1
2022,"Useless app I have some fund in it as new user but I can't even to anything I can't update my documents or as Nin government ID, just very slow and annoyed",1
2022,"Everything just sucks, nothing seems to be working",1
2022,I have an account but it's saying it's invalid. Account that I've 🐝 been using.,1
2022,I don know u people problem. Leave us on the sterling onepay app. This one is rubbish,1
2022,Good,5
2022,"Worst banking app I've ever seen my my life. Transaction history incomplete and undetailed - all the transactions I've done is not reflecting in the transaction history. Time of transactions is uniform showing 12 a.m even on the receipt, the interface is not user friendly.... Time wasting app, just to do transfer will take you 5mins which is poor. Fingerprint not enabled to authorize transactions, just for login purposes which is rubbish. I blame my employer for insisting we use this rotten bank",1
2022,This is the most useless banking app ever!!!! with the worse banking experience....,1
2022,This is a very useless app. It keeps crashing each time I try to login. I expected sterling to do better than this to replace onepay.,1
2022,Transfer money since last night...up till now the reciever got nothing...Trying to chat with customer online..web not opening😡,2
2022,"Bad experience app just like the bank itself, I don't know why I even have this app on my phone it's keep on crashing can't access anything on the app, once i log in it crashes please do the needful",1
2022,Don't trust this bank for business because they are poor in customer service also don't download this app because you want to create an account you will get what you don't expect funds are lost,1
2022,Useless bank Useless app Very frustrating and annoying,1
2022,I am really disappointed with your bank and app receiving alart late and also not able to contact customer care which is really annoying,1
2022,I have been in the UK for about 1 month and I couldn't access my mobile app. Plz what's the way out? Also does your ATM work in the UK? Cheers Seyi,5
2022,I can't withdraw my money because the app is refusing to upload my documents and Customer service doesn't work at all,1
2022,Thank you for speedy response to my query via facebook.... The resolution is much satisfactory,4
2022,"I installed this app last month. I was able to register on the app. The next day, when I tried using the app, the app went off by itself . This keeps happening anytime I want to use the app. I can't login anymore. I can't access it all. I reported to the branch at Uyo and they said it's from my phone. But my phone is android version 11 and other banking apps are running smoothly. It's so frustrating how you have an app but can't use it.",1
2022,Scam bank!!! Please dont use this app if you dont want to loss you fund. I made a deposite of 7k into my account for more than a month now but was not credited. The customercare are all scammers. They will never connect with you on call. I regret using this app and will continue sharing my bad experience with others so that they will not be a victim because it is not fair. Sterling Onebank is a scam bank!!!,1
2022,Best bank,5
2022,The former App is far better getting destination account name is a war...grrrrh,1
2022,I can't receive money into the account Please give it back to me,1
2022,"The state of residence in the spectra option of the app is not responding. Please check and fix it, thanks",1
2022,"The bank works good though, unfortunately we don't know what's wrong with their customers ☹️🤕😯 it was a good bank 🏦 before though. I think we just need them to help us fix it better so we can be good at using their mobile apps only.👍👍👍",5
2022,Good better best as the time goes,5
2022,good,2
2022,Cool app,4
2022,You guys lack a lot of things I just dey rate make he nor be like say I nor rate una,5
2022,The live support feature keeps showing error. How else do I make complaints on the app?,2
2022,Excellent,5
2022,Great,5
2022,"For the past 6 months I can't get access to my account using this App, it has been terrible, I have complained to the customer service representative several times but nothing have been done.",1
2022,Good day pls am new here have been trying to register on this app but still can not get through am omolara Adejoke Adebanjo by name,2
2022,I'm trying to login but it says my account details doesn't exist or has been disabled pls what is going on,1
2022,Please add Access Yello/Beta from MTN to the list of banks in the app. Thanks,3
2022,This app is the worst Bank app ever 🤒🤒🤒 I tried logging in but too no avail I don't understand why it happening Am pissed up 😤😤😤,1
2022,"It's seem I made mistakes for not reading people reviews before registering, same problem like others said can't ba able to upload document to this app and I already sent money to the account, so sad",2
2022,"This app is so annoying... I have been unable to login since yesterday. I need to access my money. Worst part, the bank USSD code too is not available. What kind of bank keep their customer stranded? I am definitely moving my money out of your bank asap.",1
2022,"With issues every time , I can't log in now",1
2022,God the experience is very bad. I can't login,1
2022,What's going on.?? Your banking app has generat an attitude that keeps hanging my money. I've made several transfer into my sterling account but I'm not receiving alert that the money has landed successful.. but I kept receiving debit alert from my other banking app.!! Please send me an Email cause you guys won't reply if I'm the one sending the mail. I need full recovery of all my transactions please don't ignore this. I started it was working fine then it stopped working please fix this..,1
2022,I can't make transaction or receive money into my account,1
2022,One bank,3
2022,Best,4
2022,"This app sucks I can't even have access to my wallet account I just open and I have money there , I can't deposit and withdraw I can't have access to my money again",1
2022,"Recently, I've been trying to go to the live chat but I keep getting: """" "" Error 403 - This web app is stopped. The web app you have attempted to reach is currently stopped and does not accept any requests. Please try to reload the page or visit it again soon. If you are the web app administrator, please find the common 403 error scenarios and resolution here. For further troubleshooting tools and recommendations, please visit Azure Portal. """" """,3
2022,The application is so wack. It shutdowns on runtime.👎🏾 It is extremely poor👎🏾,1
2022,Aweson,4
2022,"Very useless bank. after opening account and filling all info and required document yet you cant do any transaction. They wilk allow u to send money and yet you cant even buy airtime or tranfer funds.. Now i'm straneded because i cant withraw and no love chat even showing 404 error, my regrets, i wont recommend this bank and app to any business user who wish to have an interrupted serbice delivery",1
2022,The greatest mistake I ever made was allowing myself to be cajoled to switch from one pay to one bank. This app is complete nonsense. Why would I have an app that will constantly be denying me access to my own account. Some thing needs be done quickly about this app.,1
2022,Worst bank app ever ...it will never load and open..meanwhile ur receiving email alert of app opening...so annoying..😠😠,2
2022,"I can't transfer, and when I forget my password, I tried to reset it through forgetting password but it won't work..",1
2022,I useless app I deposited money to my wallet account and now I can't transact it anymore What should I do because I need to transfer money to someone,1
2022,Very much good,5
2022,Good 👍,4
2022,Good experience,5
2022,Amazing app! More like a solution provider.,5
2022,Very good and no stress,2
2022,"Sterling should build go for better app developer, all the app they have now is most unless app i ever experience in banking in my life, for the past 3 month now i don't have access to my account through app,. I have to their various bank branch all to avail",1
2022,Jr⁷ navigate adult book Hollister,3
2022,Okay but heavy,5
2022,Some features are just there for Fancy.. especially loan feature..,1
2022,Totally useless app. Is by force to have an app that is not working? I can't withdraw my money anymore. U guys should do something about it cos I am definitely closing my account once I get my money out. Thieves. Leaving people stranded on top of their own money. I regret opening an account with with one bank and I am definitely taking this all over social media starting with twitter. U deserve less than 0 star if possible. Useless app.,1
2022,Good,4
2022,"Great app, sterling One bank has never failed me",5
2022,The most frustrating bank app ever.,1
2022,I haven't been able to do any major transaction it just keeps closing when I'm about to do so........Part from that its good,3
2022,"Very Disappointed, my money that I transfered to another bank, was neither sent nor reverse back to my account, try customer service and it not working, I can't see my money, this is fraudulent, I advised, do not use this app, it worthless and everything looks suspicious.",1
2022,"Your reactivation process and mobile solution seems stress-free, thanks to your team!!!",4
2022,"A very useless bank with their foolish app,If you love your mental health DO NOT USE THIS, CLOSE YOUR ACCOUNT, RUBBISH",1
2022,"Being trying to open the application, it says a code has been sent to my number, but I never received any confirmation code. Please fix it.",1
2022,"OneBank app is user friendly, great interface",5
2022,Sterling bank is a very useless bank.. I can't log into an app I've been using all of a sudden and their customer care is terrible.,1
2022,"REGISTRATION PROBLEM: I have been trying to register using your app for the past 1 week now. The process is not user friendly. Not simple., Even the two mins u gave to insert the code was too small in d sense that, u did not calculate d *searching* message, input & activating time into it. You did not even give any option for those that have current & savings acct with you to input the two, - no explanation on how to go about it. Please do something about all, i have not been able to register.",1
2022,"So I decided to try out this bank and make it my savings bank but I think I got my hopes to high on this bank😏. It's been more than a week now since I opened the account. I can't access my money..and even when I try to upload documents via the app, it's ineffective. It won't upload. As soon as I can get access, amma deleting my account. Really annoying. Rating you guys 1 star is even too much😏🙄",1
2022,Good,5
2022,This app is frustrating and useless it has a lot of bugs and you can't open it at the comfort of your house you have to go to the stupid bank and wait for 3hrs before they answer you .,1
2022,"I can't transfer,when I want to transfer it shortdown down the app",1
2022,"The app is very bad, have been trying to register past 1 hour now, After completed the registration it appear invalid referral code.",5
2022,I don't know my login password and am trying to get to u not going,1
2022,Nice app. Though transaction biometric turns off after logging out. I keep turning it on before transacting. Please fix bug.,4
2022,If there is any star below one self I will give dis app... Their costumer service is always busy and never attend to customer,1
2022,"Nothing about this bank is damn impressive. This version app now even make it all worse 😡😡😡. Unable to log with my credentials. Tried changing the password too, it says ""can't retrieve account number"". Want to sign up new again. Says ""I have no access to the ussd"". An extremely Mumu Bank and App. Na why I stop to dey use am since 2018. I only use it to buy airtime for data. Nonsense, very annoying😡😡😡",1
2022,"Since January this year I'm unable to make a single transaction with One bank app, the app is great in paying bills like DSTV and BET which I normally do, but when it comes to inter bank transfer it's comes up with error messages ""An error occured please check your balance and try again"" for almost a year now , I have to find a means to transfer money by using quickteller app, I have reported this case more than a 10 times but nothin seems to be done, I have uninstalled and installed.... NOTHING",2
2022,"I opened a new account using the app and for over 2 years I can't login to my onebank, keeps saying my account is blocked. Now I can't remember my login details.",1
2022,"I have been trying to upload my documents to upgrade my for more than 5 months now but ,it is not working and I cannot make use of my account",3
2022,It's a good app I love it but you guys should try and work on the connection problem,3
2022,dear sterling bank for the pass 3 months I can't long in to my acct the just useles on my phone,2
2022,honestly this app the best ever thank you for developing,5
2022,Too bad! Why did you close up the sterling Onepay app for individual customer. This onebank app. is malfunctioning. I downloaded but keeps on switching off anytime I want to login. Please bring back the sterling Onepay app for us.,1
2022,"This is the worst upgrade I ever seen in my life. My did sterling bank force us to use this. I've not been able to open the my account since closure of onepay. It keeps loading and loading but won't. I put my account number for forget password, it brought out my name but says it can't find my credentials. Too poor....loan apps are better than sterling bank app. I swear to God",1
2022,Good,5
2022,"This app isn't helpful. It keeps telling me incorrect login details meanwhile, i am using the right login details. It's so frustrating",1
2022,"😑DISSATIFIED! I transferred money in after a successful savings account registration. I want to send money out and it is inquiring to upload ""outstanding documents"". Yet clicking the upload button is not interactive after the noted success for the document uploads (passport photograph and signature). Likewise, my profile doesn't indicate the pending information needed for the account. Although good interface, MAJOR ISSUES! DON'T USE THIS APP IF YOU'RE IN THE DIASPORA!!! Hope it is revised soon.",1
2022,Good app.but the network do misbehave sometimes.but I still rate it 5star,5
2022,Nice I love it because it helps me to do things easier that's why I rate you 5star,5
2022,"User experience on this app is so poor. I downloaded it but couldn't register. Sterling Bank really needs to improve. They don't ever reverse wrong debit. I used my Sterling Bank ATM for a transaction, it declined but I was debited-60,000. Now the money is yet to be reversed. This has happened with other Banks' ATM, it is reversed within minutes, but with Sterling Bank, you write and visit different branches to get your money. I did complained since Monday, no refund. Very Terrible experience",1
2022,Please I don't understand this bank again oooo I just opened few days ago and already having problem with I make a deposit of 500# twice since day before yesterday till now I have not yet received any of the two and the transaction was successful from the other bank please send my money ooooo,1
2022,reliable banking,5
2022,Sterling bank you people are thieves but you will never know peace oooo my money has not been reversed not too talk off crediting my sporty bet account with one bank since one month pls don't download this app oooo,1
2022,"this people are thieves !! I transferred money from my betting account into my onebank wallet but have not been credited till now and I am sure the problem isn't from my betting account because I have been debited, I even contacted my betting site customer service to confirm and I confirmed it the money has been transferred to the wallet account but I haven't seen anything, I keep trying to call their useless customer service but they are always busy, onebank you guys should pay me after this.",1
2022,Fast and convenient,3
2022,Good,5
2022,Fantastic,5
2022,"This app is stressful, Trying hard to access my acct but can't,why? Pls develop and make it work well or delete it and make*822# work",1
2022,No good experience even Kiki chat no longer works,1
2022,Uu,5
2022,"Always having fraudulent issues with sterling bank right now I checked my bank statement and my balance is different from the balance showing on my one bank app, I can't make any transaction as my balance will always show debit and I will have money in my account I think some1 is either trying to tamper with my account or some1 is already tampering and I get unnecessary debits always, sterling bank and all that is connected to them is a fraud",1
2022,"I oughtn't not to give any stars but simply because of their smooth login process and it's ads freebut for the past three days I made a transfer to my account and till now I haven't received the alert and neither have I being credited,I really hope other people doesn't fall into the trap of this app so it'd be advisable not to bother downloading it at all because it's just too trashy",1
2022,Can't call customer service from the app. Need to speak with one asap,2
2022,"Can't register. Says: ""Register in with your onepay credentials"", which I did, and it claims that the credentials are wrong. But I know it is correct. Many attempts with the same annoying reply. I will be moving my funds to a bank that has a functioning, and user friendly app.",1
2022,"Jesus Christ! It's been 4 months and I still haven't been able to login on my onebank, this onebank app is trying to get me frustrated I type my password and username correctly but the apps keeps crashing for no reason, please give me an alternative app that I can use to monitor my account",1
2022,Very good,5
2022,Better,4
2022,"bad experience, for the past 3 weeks now I can't make any transactions with this app is very useless there is nothing good about this app compare to the other one",1
2022,I love the app,5
2022,WORST BANK EVER. Just change your bank name from STERLING BANK to STUPID BANK. How can you say you blocked my account for no reasonable reason and you can't even correct that after two weeks NOW. Shame on you people.,1
2022,Why do you have kiki when a customer can't use it. I've tried using kiki to make complain but to no avail. I really liked the onepay app...but I don't why you guys stopped it. This new onebank is just problematic,1
2022,Fine,5
2022,Excellent app,5
2022,"This App is frustrating, I can't login. Anytime I try to login it keep removing by itself 😡😡😡",1
2022,Better then One Play,5
2022,I cannot use app again on my phone it has blocked,5
2022,"After deposit money into my wallet account, I can't still receive it.",1
2022,(/^-^(^ ^*)/( ˶ ❛ ꁞ ❛ ˶ )(/^-^(^ ^*)/(/^-^(^ ^*)/(/^-^(^ ^*)/,2
2022,The interface is so cumbersome and very unfriendly...can you make life easy and not so complicated please,1
2022,"I have been registering in this app since the customer care representative called my kine to migrate from one pay, yet im yet to actualize the registration. I've gone to the branch close to me but to no avail. I hope you work on things for better user experience. Also, i cannot view money deposited into my account. I think your app should give me the privilege to see how money comes into my account and not only how money is transferred from my account, as i deserve my customer right.",1
2022,Great app,5
2022,Nice 1,1
2022,Good,5
2022,There's no transfer receipt pls fix this,4
2022,y .y,1
2022,AuntyHaby,4
2022,Why does the app crash before u finish signing in . I can't even use the app at all 🤦 doesn't even make sense at all,1
2022,"Pls, am trying to log in i can not",2
2022,Sterling bank is fantastic have been a customer for over 10 years but have not benefit anything from them like loan and others,5
2022,"I have been using sterling bank app over 4 years, but today the app said my login credentials is incorrect whole they are correct can someone attend to me ... I message the customer care center no response",1
2022,Satisfactory,5
2022,This is the worst I have ever come across they hold their customer money without reason for complete a week. made a transfer to this bank user through one site that partner with them and the transaction was successful but they didn't release the funds to the site neither refund me back. This bank as hold my money since last week Friday.,1
2022,"Very useless app, always crashes on its own. You can't even do anything on it, you guys have the worst app ever and it's not as is your bank is best.",1
2022,"You encouraged me to register which i did. I made a first deposit, then you placed a restriction on my account that i couldn't withdraw mine money even when it's your fault that my documents were not uploaded. It is not fair!",1
2022,This app crashes on my Infinix s5 . Please fix this,2
2022,Help me solve my account erro,1
2022,I have been finding it difficult to add my details as no meaningful response from the app.,2
2022,This is the worst bank ever There service is very poor,1
2022,Worst app ever. It won't let you complete the registration. The app don't deserve any rating,1
2022,Nice app,5
2022,"Simply put, this app is awful. It's frustrating. Much work need to be done.",2
2022,"This is the highest annoying app a bank can create just imagine. Been trying to sign up since 5 days now and yet not taking my number because it's an international and I need to make transactions, yet it's from one excuse to the other. So annoying app and stressing.",1
2022,Excellent,5
2022,Ok,5
2022,Quite disappointed with this one. Nothing seems to be working here. Total disappointment.,1
2022,Good helpful and hopeful thanks Thanks,5
2022,"I was asked to switch from onepay to this app and after switching I can't access my account,if it's possible to rate this app 0 star. Totally disappointed",1
2022,Transfer network,5
2022,Nice app,5
2022,I love the app it's interesting,5
2022,Good,5
2022,"How do I register on this app from United Kingdom? Have been trying for days, they keep sending code to my UK phone number which I can't use.",2
2022,Good update I love this app,4
2022,i cant download again,1
2022,"Thanks, Sterling. You created the worst bank app in the whole country. The bureaucracy attached to just sending money is criminal. I have to go through a million steps, everything about this stupid app is unnecessarily long and tiring. I plan to stop using your bank soonest.",1
2022,"I am new to this app and I must say it's not up to standard, I can't view a credit transaction except debit only, when someone sends money, I only see the amount, when I click on the transaction for details, I being told I can only view debit transactions. Its not good for business owners.",2
2022,"Since sterling bank launched this app,I haven't been able to use it. Each time I try it will just return back to the login page. My experience now with one bank is even worse",1
2022,This app is the third to the worse app UBA. The network service is partially okay but other self services are nothing to write home about. Increasing account limit is the worse experience ever. I regret using the app.,2
2022,Mehn this is so incredible,5
2022,Good,3
2022,Very useless app. Even if you log in your details it will still read invalid credentials.,1
2022,"I cant register to it. After dowloading the app, and i was ask to register and the code sent to me is not working.",1
2022,"Started out fine, then turned into a struggle. It's like the app chooses when I can and can't login. Fingerprint doesn't work, my username/email and password are saying ""invalid client credentials"", and the same thing happens when I try to reset the password using my account number. What is all this?",1
2022,So far so good.,4
2022,I can't login it's so annoying,1
2022,"I can't login, it keep saying invalid login details",1
2022,What is happening to this I'm putting my password They asked ne to confirm and i am But they are telling me its not the same And it is,1
2022,I've open my account. But unable to transfer money out of my account. I've called customer service every 24 hrs still no solution for account upgrade for more than two weeks. From September 3rd 2022 till date sterling bank can not upgrade account upon my countless times of call and mails. I regret opening account with your bank.,1
2022,......m,5
2022,Nice,3
2022,"A very useful app,i have been trying to transfer out the account for over 2 days, it keeps showing your transaction has been submitted for processing. Please don't download, its a waste of time and a waste of resources.",1
2022,Very poor,1
2022,It crashes incessantly - most times I don't even get to login because it crashes either before I am done keying in my credentials or just after. I would quietly just revert to the other app. It is sad OnePay is giving way for OneBank. Really sad.,1
2022,The app keeps going off everytime I try to sign in,1
2022,Great 👍,5
2022,"This app is nonsense. You people have been disturbing me with SMS and call to uninstall the previous one and download this, and I sheepishly obeyed; not knowing that the one you have been saying I should switch to is rubbish. I have struggled all day trying everything I could to make it work, all to know avail. I regret deleting the previous one. Now, I can't even register my details and have access to my account. Mek una no let me rain curses on you because of this frustration.",1
2022,Nice,3
2022,App keeps crashing whenever I try to transfer funds.,1
2022,My registration isn't going. Do I need to visit the bank to get this done,3
2022,I cant download the app,5
2022,Very poor experience,1
2022,Good apps,5
2022,"Wow, this app has been upgraded so far is looking nice and steady!!!",5
2022,The transaction history is not working pls work on it! And why can't I download my account statement?,2
2022,"I have never pass the login page of this app, anytime I open it, it stays like 10 seconds then exit back. So sad that there are a lot of bad reviews here yet the developers are doing nothing.",1
2022,For me,1
2022,Nice.,5
2022,"Dear sterling, if an observation is made, you guys would know that I'm a frequent user of sterling app. Just tried using one bank today and I'm honestly not having it at all😔. I'll choose the sterling one pay app over and over and over. More flexible, fast opening amidst network issues, easy to understand in fact the one difference between both is that one bank now contains more features that's all. Please you guys need to review that app for the sake of your customers😒 .",2
2022,"Very pathetic, can't initiate any transfer....""unable to confirm your transaction......"",this is what I keep getting for months now,yet you guys want to discontinue the Onepay that is working. This is the height of unseriousness",1
2022,This app is useless. I'm always unable to login using my correct details. I changed password and the problem persisted.,1
2022,The app had refused to open on my device 😔,1
2022,Nice 👍,5
2022,This app I every bad.....very I stood at a spot just to make a transaction for about 2 hours....it was telling service unavailable....this is not what I signed up for....very annoying....,1
2022,"The user interface is just out of it. The former one bank customer sterling bank app is way much better and simple. If I make transfers from here, funds usually delay before getting to the person. Please fix this",2
2022,Please sterling management should work on there zaira road branch. The customer care are something else,2
2022,"Not once or twice will I be debited at ATM using the card without my money being reversed. It happened to me and friends too. It's been a week now this bank holding my money. It's almost three to four times this will happen. Pls. Reverse my money... I have spent almost ₦1,000 calling your customer care, yet nothing is done.",4
2022,Excellent,5
2022,"Why Sterling sucks a lot i left 4k in my acc yesterday night and getting up this morning found #70 have disappeared this is why i use online banking, sterling is annoying i swear",1
2022,User friendly.,5
2022,Very useless app can't wait to get all my money out of this useless account. Rub6,1
2022,Great Banking app,5
2022,Am tired of trying to install the app on my phone severally. All it keep saying is can't install,1
2022,"The ""state of residence"" box isn't responsive on the enrollment for specta page on the app. When you click on the ""state of residence"", it doesn't respond. I know of another person who has complained of this too. Please try to fix this.",3
2022,"Its just fair, but I can be improved. 1. Transaction history is really important, I don't need to filter or search to see transaction I did on ATM, POS or Onebank. Please use GTB app as a guide please. First bank app is also very user friendly too. Check these other competitors app and improve on your own. What need to be worked on 1. List of last 50-100 transaction history (with date and time and recipt accessibility. 2. Spending category should be optional.",2
2022,"I I. M2 .'.23,'?2 I 3 I hope NM",4
2022,"Rubbish App. Forcing one to save beneficiary against one's will, no clear transaction receipt, no clear transaction details (credit/debit), etc. Onepay remains the Best. Learn from onepay, learn from other Bank app. The day onepay stops working, that day i will end my relationship with Sterling Bank.",1
2022,"Please I m receiving debit alerts for card purchases that I don't authorise with my sterling bank master card, meanwhile I never exposed my card to any website or apps without confirming its authenticity. This transaction is trouble for me cos it only came through my text message, no email, no traces in my bank app, but money went off from my balance.",1
2022,They are making a big deal about this App and they want you to migrate but they couldn't achieve data migration as basic as your beneficiary list. They bothered to call me 3 times telling me to switch to new app but still couldn't populate my beneficiary list in the new app. 1 star that too highly undeserved,1
2022,Have been trying to register on this app but it not working why,1
2022,Please check l transfer money into my onebank account yesterday the money have not reflect,1
2022,Exellent,5
2022,Cool,3
2022,Can this app be improved to use biometrics like face lock aside fingerprints? That would be great,3
2022,Wwwwwwwwwwwwwwwwww twwwwwwwwwwwwwhe ww,5
2022,Good,4
2022,"The app is a good one, I have been using it for transcations its fast and its easy.",5
2022,"What nonsense is this? Someone send me money since yesterday and I haven't seen it yet, please don't download this app they are scammer's. Now my money is gone 😭😭😭😭",1
2022,Very lovely and useful in times of transaction i love it,5
2022,Great app,5
2022,Great,5
2022,I have been having problem logging in my app and making transactions for the past 4days now. What is going on pls. I have uninstalled and installed so many times but it's all to no avail pls,1
2022,They won't even update the app for years which platform on Earth does that ?,1
2022,Very good,5
2022,Good,5
2022,Its super am so much enjoying the App,5
2022,I downloaded this app this week but I can register my account. It keeps saying invalid account number. What am I to do???,1
2022,I can't do transactions,3
2022,This is a very useless app. I am unable to register for the past 1 month. It keeps showing network unavailable.,1
2022,"Very good and nice.. is fine and cool But having issues here.. how can I switch over to my new mobile 📱📲 phone, am trying to switch over to my new mobile phone, it keeps on giving me issues here, please you guys need to fix this",3
2022,Poor network and bad customer care,1
2022,"After unsuccessful transfer, i later got debited after using another means to transfer",1
2022,Very much good for me,5
2022,Nothing more to say about this app 'Been enjoying it here and there without delay ❤️,5
2022,I don't understand what's going on I'm trying to sign-up and it won't let me finish up the sign-up what's wrong,2
2022,Very bad app I ever experienced I can't login into my account for over 24 hours now everything about sterling bank is always stressful just wasting my data and my time,1
2022,"The app is great, but the charges are too much",4
2022,Good,5
2022,I love this app it works perfectly,5
2022,"Initially I didn't have any issue with this app, but now many transfers has been done to my wallet on this app yet I haven't received any alert and my is a account is credited while the other accounts are being debited. Please do something as quick as possible",2
2022,Great app All in one,4
2022,"Why does this app even closes by itself almost every time one attempt to use it? I've downloaded for 2weeks and couldn't even sign up on it because of this issue. I haven't any app as horrible as this, let alone a bank app. What's the essence of bank app if i still have to go queue up in bank to do ordinary transfer?",1
2022,"After several attempt's, I have not been able to complete the installation of the app in four days after loosing my one pay app. It's frustrating. The above complaint was expressly addressed by the customer service center, the onebank app is perfectly working now. It's very good and user friendly.",4
2022,Excellent,5
2022,Am asking of how to get loan since but couldn't go true,3
2022,Meet,2
2022,"Hello good evening.a friend send me 5,000 seen august 11,2020 I did not is alert and I did not see my money and I went too 1for ur branch in ado,Odo ota in ogunstate yesterday and today still the seem.pls",5
2022,Always not responding,1
2022,It's a great app to use.,5
2022,This is a terrible app don't waste your time downloading this app. I was only able to make one transaction till now no transfer is going,1
2022,Ok,5
2022,It's very bad to access some time,1
2022,Good,2
2022,I recommend sterling Bank as one of the fastest banking in terms of transaction I went to Damaturu branch I opened the account so now I am a happy business man with my customers all because of fastest transaction with sterling Bank especially Damaturu branch team,5
2022,The worst banking experience. Unserious customer service 😡 😡,1
2022,Very easy,5
2022,This is trash u guys operation are trash and rubbish,1
2022,It keeps crashing on my Vivo phone. What could be the possible cause??,1
2022,"Why is my transfer limit just 30k and I have been trying to change it but this app won't change it, putting me in big embarrassment",1
2022,"Please i can't make a transfer because it says i should upload my documents , but upload buttons doesn't work, please help",4
2022,Very good,5
2022,"This One Bank App is misbehaving since last 3weeks! We use money for business to make others benefit! But, You Sterling Bank are using Your customers as comedian 😡😠",1
2022,Account documentation to tier 3 is not functioning on one bank. Why?,1
2022,"When trying to log in the reply I got is account details can't be retrieved now. It is more than two weeks now, the doesn't worth even one star",1
2022,Your bank is useless You're thieves please everyone run from this thieving looting app,1
2022,Superb,5
2022,"Worst app ever... my money is there yet I can't transfer or even receive any money, when I transfer to the account it will be successful but it will never show, when you use the app to transfer to other banks too it shows transfer successful but you or the beneficiary never gets the money and the money still shows in this stupid app too",1
2022,I swear you people are the worst. I have been trying to transfer from my account for hours now. And I am stranded because of this stupid app. After you guys have continually deducted my money without me complaining. It's good. Na the last time be this.,1
2022,I am finding it difficult to use it app. The app is not working well on my phone. And the customer care service is not helping me. What can I do. I can not withdrawal with the app. The app is not opening on my phone,1
2022,i have beem trying to log on all day and is not working your service is very poor and useless rectify this and let us have access to our money,1
2022,I will just give you two rate am trying to login I can,4
2022,Very poor app keeps forgetting password and I have to reset password every time before I can log in really annoying,1
2022,"Very bad experience.. 1: It is only sterling Bank app that you don't get to view your credit alerts. 2: My transaction history isn't updating 3: When it manages to update, it is only one time it shows as time of transaction. It only shows 12:00:00 in all my transaction.. I'm uninstalling and installing it now.",1
2022,Accessing Specta on the app should be made easy and seamless than all the hassles of accessing it on the websites.,1
2022,"I have been having issues logging into the app for a while now,I complained to the customer care service but still having issues.",2
2022,Good,5
2022,The update is making login difficult,2
2022,Very Bad Experience with the App and the Physical Bank I did a Transfer Since 2hours Now...it hasn't reflected. I think the Sterling Bank Procedures is too Tiring.it doesn't operate like a Modern bank.i sincerely dislike everything about it.starting from my Experience at there physical branch in ogun state Nigeria and the App. This is something Sterling Bank should look into.They don't act smart at all.very rigorous processes in the name of safety..it is distracting and Annoying.,1
2022,This complaint hasn't been treated nor responded to. Sterling bank app whack ooo!!! This app is so difficult to use. One can't even view receipts for credit transactions... Please bring back the OnePay app jor or make the OneBank app user friendly..,1
2022,Sometime they give me issues Network always bad and delay me to open my app,4
2022,This app keeps crashing. It's the worst I have used so far. Please you guys should do something about this,1
2022,"Sterling Bank, pls ur One app is not working for me. My problem is that when I want to send money, my list of saved beneficiaries is not showing up/appearing...it's just blank....where are my beneficiaries so I can select who to send money to....I NEED HELP NOW PLS otherwise I font have a Sterling mobile app to use. Plsss",1
2022,"Very bad experience using this app. For few days now I couldn't access my account, asking me to login my creditial",1
2022,"I've updated the app, yet can't find mutual benefits microfinance bank on the list of banks",3
2022,Superb,5
2022,Performance is just poor. Since July 2022 i was unable to login. Bad app i ever seen in my life. I was unable to do mobile transaction ! I have been to banking hall twice. Still no solution.,1
2022,Good,5
2022,So to open account tru your app is war again? I used the right password and tell me invalid? After 3 attempt you locked me out 😂 werey niyin... Useless app useless bank useless customer care you have called Samuel who didn't take time to hear me before cutting the call after several attempt.,1
2022,Love it✴️✴️✴️✳️✳️✳️❇️❇️❇️,5
2022,I transferred money to my palmpay account yesterday and now it didn't work... Please are you people thief What is the meaning of this rubbish now 😠 do u think i plug money from tree or what,1
2022,My favourite bank,5
2022,Nice one,5
2022,Very excellent app please keep it up,5
2022,"Omo this una app na wa oooooo. You guys have over 70 developers and yet the app is having countless numbers of bugs, UX sef na war very odd. Live up to your name and see what other app are doing and fix the bugs edakun 🙏.",1
2022,"Can't validate my bvn to upgrade my account, can't request dollar card, help service isn't helpful and the process is frustrating 🤦🏽‍♀️",2
2022,The app keeps crashing and closing each time I login. I can't even do anything,1
2022,Great,5
2022,Have tried to set up my account without being able to go pass the stage of otp Very frustrating,1
2022,Superb App.,4
2022,It doesn't open . Why,1
2022,Excellent,5
2022,Always never had internet connection,1
2022,One pay is way better than this rubbish called an app. It's so annoying to use and no new features. I can't even look at my statement on this and with one pay I could. User experience zero. The developer should be flogged.,1
2022,"This app is truly bad. I tried to upgrade my account to a savings account, all to no avail.",1
2022,Professional no dought,5
2022,Ordered for my atm card on the app. I never got it,1
2022,Marvellous,5
2022,"Bad. I don't get SMS alerts on my phone and couldn't view my credit receipt either. How then do u want me to know who sent me money. I don't understand that ""you can be able to view only debit receipt"". I guess I will look for the ones that will serve me better.",1
2022,Good,4
2022,I have an account with this app but my phone got spoilt. I bought another phone but I wasn't able to login why?,1
2022,Good,5
2022,Fantastic,4
2022,"When there's an emergency or dire urgency, the log in will always take longer than usual, and apologies will be sent hours later.. Please this app should be worked on. Older versions are way better than the upgrade... As of 02/08/2022 4:48pm Nigerian time, i can' log in because of the 'normal' ""longer than usual log in""",1
2022,I need to reset my password always clicking on the forgot password and it keeps denying me access to fix it.,2
2022,So good,5
2022,I would have given them.a 1 but make I help person company life this bank don't you know.people misplace there sim card an when I went to one of their branch at airport road Lagos 7/8 to be precise to change number they did it but it never went I have done transfer 2 times with this app and it never went but I was debited if u guys are planning to go bankrupt tell me let me know rather than always taking my money the day wey I go get time enter your bank u security guard go run for his lifeiswr,2
2022,Very useless App for the past 6 months I couldn't get Access to my account through the App,1
2022,Nice,4
2022,I have been having trouble logging in,1
2022,"I love banking with sterling,but their network is Frustrating. The USSD is not working, I went to the bank at Obalende to complain coz I can't access my money and can't even buy recharge card, the bankers told me the issue would be resolved today ,I'm trying and still no progress. The network is always annoying and slow. Please resolve this issue.",2
2022,Please sterling Onebank App is not always responding on my vivo y21 mobile phone The app will just disappear once i launched it,1
2022,This is a good app. I have not had any unpleasant experience with it,5
2022,"For anything concerning mobile banking and app, sterling Bank scores zero percent. Especially the business account app(sterling pro). Very irritating.",1
2022,Nice,2
2022,Rubbish app,1
2022,This app is very useful to me I don't know about others,5
2022,"The most useless app that I have ever seen in my life, they cannot give their customers soft loan, specta is as useless as its name.",1
2022,excellent,5
2022,I can't login for almost a week. I'm stucked,1
2022,Wonderful experience so far,4
2022,Your Specta loan application drop down for State of Residence don't work..,3
2022,My app is not working when I want to login it will return back,1
2022,"Very horrible to use, has refused me access to use for over a month now",1
2022,I was unable to download the app it keeps on pending,1
2022,One bank am trying to pay my house rent plsssssss. Network glitch isn't favorable at all.,1
2022,I don't know why i can't use the specta loan app that is there why???,1
2022,The e-Naira button is not working in this App. I layed complaints about it many times in difference channel for almost 2 months but ul till now it's the same issues. Please try to activate the e-Naira button because we wants to use it as CBN suggested.,1
2022,Most useless bank with useless app. Can't access my account for more than a week I've burned airtime calling and sending mails all to no avail. I regret banking with sterling,1
2022,"Only issue I'm having so far is trying to access Loan via Specta, but when I try enrolling, the option for State of Residency is always not accessible while filling the form. That's a turn down for me interns of urgent funds.",2
2022,Some limitations to easily track transaction,4
2022,Am trying to open an account through app it Kee showing no service,1
2022,Good and efficiency,5
2022,The app is not responding on the State of Residence,4
2022,This app is more than worst......it close down itself anytime you try logging in.........it can't be use during distress transaction...,1
2022,Nice and efficient. Easy to navigate.,5
2022,Very good,5
2022,Good,5
2022,Am having issues registering on this app any help,1
2022,"Fantastic bank with a really amazing app! Well done, Sterling bank!",5
2022,"I've been trying to open an account for past one week now, it kept saying service not available. It's on us, what's on u 😏😏. Anyway out of this mess?",1
2022,"One of the best ever, Sterling banking app",5
2022,Too poor,1
2022,Very bad...a total waste of my data and time. It's has refused to open in order for me to register it keeps saying my account details are invalid....it a very useless app,1
2022,"I mistakenly typed my password three times and was logged out, I went to sterling bank at ijoko to complain. Nobody even cares to answer me well. All I got was "" the network is down"" that's all. Am going to close that account and look for a better bank.",1
2022,"Very terrible app! You call customer care they keep telling you the same ""we are sorry"" bs.",1
2022,"I should have given it 5 star but the problem I experience lately made me not to, imagine I deposited on my account and the money didn't reflect on my dashboard I keep waiting and waiting, please I need my money even the customer care is low I need to use my money so fix this to get your five star ⭐⭐",2
2022,"I inputted a wrong password more than thrice and I was told to call the customer service which I did and then I was referred to your email, I have sent multiple email to Sterling yet I haven't gotten a single reply",1
2022,After putting my money in the App Now can't remove my money Upload documents that the button is unclickable Very annoying,1
2022,Fantastic,4
2022,"Since I created this One account through the online app, I can't even withraw my deposit, I regret this account , my documents can't even be verified, I have gone to the bank severally, and the bank made me to understand that they operate differently with the online platform, what a useless banking system, I can't stop regretting this app until my money is withrawn, don't ever Bank here it's a sign of fraud when you can deposit but cannot withdraw",1
2022,Its so nice,5
2022,This app needs an option for dark mode,3
2022,"I've been trying to resolve a transaction issue with sterling bank since last Friday but let's say they were on holiday but since yesterday that I've been calling the customer service number there's always no consultant to speak with, you guys are making me waste my airtime, time and little funds, I've complained to many of their administrative mails but no response aswell, all I have to say is that you guys can't remain in a beautiful building full of ac and ignoring people's complain, bad bank",1
2022,I am finding it hard to register an account as a new user,1
2022,Exceptional,5
2022,"This is good since i have been using the wallet but since after there maintaince since 9th of july,i made a withdrawal from my betway account there since 10th july and the refuse to fund me anf when i called they said the are on it,when my betway account has comfirmed the transaction since 10th i wont be happy if you people eat my money cause i won that money on a bet",2
2022,Excellent app,5
2022,I can't login my one bank for the past one week now They are saying service not available this is on us,1
2022,"I have been trying to update my app. It was just rolling , yet l was unable to update , kindly help me out. I have enough space and data , but still it's not update. I can't still update the app",1
2022,The App is very easy to use. The only problem I'm having with it is logging into my enaira wallet through the enaira icon on the App. The response is always try again. Kindly work on that. It works before.,3
2022,Worst app ever dont use or download if you dont want wallet and your money to disappear,5
2022,Perfect,5
2022,Very nice 👍👍👍👍,5
2022,Well equipped app really good to and assist me in business mode,5
2022,My wallet option had disappeared from the app,1
2022,"Really having issues in opening my app,and it's really frustrating me because I need to do some emergency transactions.... please whats going on???",3
2022,Excellent,5
2022,So stupid and useless app! Always network problems,1
2022,Awesome,5
2022,"It's like sterling bank has changed to fraudulent. How on earth will you just wake up and hide wallet account where people money are without informing the public? The money that people may have budgeted for medical care, food stuff etc. You keep the account completely disappeared since few days now 🙄🙄🙄. Are u truly sincere??? As it is sterling bank have not come up to tell public what is the problem with the Wallet side of their app.",1
2022,Your specta link is just too buggy or I don't know if that was on purpose I can't seem to add state in the form clicking but it doesn't respond...fix your app,1
2022,I can't access my account details through the app am even trying to sign up to another account is not sending a confirmation code,1
2022,Great.. just great,5
2022,Bad especially the specta part. Do you people test your apps at all for user experience. The specta loan part is not working as the drop down in the state of residence does not work. How then does someone enroll. The customer care of specta is also very terrible. They do not look like serious people,2
2022,"At first I enjoyed the app,buh of recent (yesterday)I couldn't access my e-wallet",3
2022,My money and wallet disappear in the app Pls. Do something in the next 1hr if not I'll kill myself for you people oo,1
2022,"This app is getting me boiled, the wallet is not appearing on the app for the past three 3days and i have money there that i want to transfer, what is happening sterling bank.",1
2022,I can't login to my account. They keep telling me service not available. This is on us like i have money in my wallet i want to spend butvi can't do that,1
2022,Whenever I want to login to the app is always stop and back to phone page.i was thinking whether is my phone that is bad that is y the app always do like that . several times I tried to login into my account to perform transaction is a big problem which is not like that before please work on as soon as possible.pls,1
2022,Good application. I have one issue with the app. My wallet account disappeared,3
2022,I can review my wallet and want to use it,3
2022,I hate thus bank l swear when l out big money for over 7 hours tey have been doing stupid upgrade since and l need money which kind bank be dis God🤔,1
2022,My one bank wallet disappeared with money inside.,2
2022,Great app,5
2022,Excellent,5
2022,Nice app. But something necessary and great is missing. There should be option for transaction history.,3
2022,Legit,5
2022,Ok,5
2022,Great,5
2022,"It's a terrible experience, have been trying to set up the app for over 2wks,it's keeps loading and loading.........the app is not functioning well, u guys should work on it",1
2022,"This is a very useless app,it is doing well before but now I can't send money out of the app , only what it is showing is transaction has been submitted for processing. This app is very useless, please don't waste your data, time and money because I wasted my time, data downloading this app and also waste my money since I can not send money out again",1
2022,"I always have problem when doing money transactions, and their customer service is poor. No bank has ever stressed me to this extent 🤨",1
2022,Good,5
2022,"One Bank is truly giving life a meaning, Thanks to my account officer for introducing sterling bank to us.",5
2022,"Horrible experience, I changed device and it becomes impossible to setup the app on my new device, apparently I have to still visit the bank to make that happen. That's just not cool",1
2022,"When it comes to baking, you are second to none. A state of the art App, with the combination of Bank and Wallet. Your Services are Superb. Keep it up.",5
2022,"The app is useless to me, i downloaded the app since one week now inside sterling bank with the help of a sterling bank staff, yet i cant make use of it, i cant even open the app to make transactions or check my bank details. I i have decided to close my account with sterling bank because of this issue by monday or tuesday, since i cant transfer money or check details of my account with my mobile phone, it doesnt make sense to me.",2
2022,Nice n fast... Perfect job.,5
2022,Good but delays sometimes,4
2022,"Please do something about this application now I've downloaded this app more than 5 times to see if there's any improvement but sadly it's still the same, and I really need it please",1
2022,"Very terrible experience with the app and sterling bank too. I automatically couldn't login to onepay app, I tried Kiki for months and all the password reset didn't work, just for me to get to a branch and I was told onebank has replaced onepay. Now for over one week I can't register on onebank. Even the customer service is tired of trying. Keeps saying ' I do not have access to this service'. Bye to sterling.",1
2022,"I dont understand this app i did a transfer of 10k from my kuda acct into my sterling acct on monday 27th june, around 10:47am but the money did not reflected in my acct uptill now",1
2022,"Since last year im finding it difficult to register and use this app,they keep on telling me invalid code why?",1
2022,Good app,4
2022,Good,5
2022,Not certain yet,3
2022,I can't download this app why,3
2022,"I have been trying to open an account for the past weeks it keeps saying service unavailable this is on us try again later, this app is useless",1
2022,"I can't login my info into the bank app. When I open the app , it restarts back",1
2022,Me Ike I like the app,5
2022,When ever I want to login with this app is always telling me inactive account.,1
2022,Very good app.,5
2022,better than the others,5
2022,I have issue with my phone before and i deactivate this online banking but now i want start to use am back what can i do Have go to bank and conplain about it but he doent work,4
2022,"One of the best app so far,if they where more than five stars I would give it to one bank.",5
2022,Hard to reset password,1
2022,This app is so useless... Just crashing anytime I try to use it..,1
2022,Best app ever. I love it,5
2022,I can't even register my account. I intend to go with onebank but immediately I dial the sent to me it will bring out error occur.,1
2022,Is not working properly,1
2022,This is the worst banking app in the history of banking apps 👎👎,1
2022,Best app so far,4
2022,"Oh my God, it's frustrating I have been trying to register for the past six month nowhere keep on telling me I don't have access to the App, why? Now I can't transfer nor buy airtime. What is my faith now?",5
2022,You need to improve your network am trying to upgrade my app since two days but not yet update,2
2022,I love my bank,5
2022,WHY FORCE ME TO UPDATE,1
2022,"Repetitive messages on end, improper responses .",2
2022,"Many banks want customer but this bank want me to open wallet account first on my app which is not going. Well, you don't need me",1
2022,"Two days now I have been trying to contact customer care though Kiki I doesn't work and there's no other contact option, not email or phone",1
2022,It keep telling service not available whenever I try to register😤,1
2022,One bank is a big thife bank stay away from them i send 25k 3 times in my bank wallet they pack all my money without any concerns imagine thife people,1
2022,Add more options to make it real app,5
2022,"I feel so sad because I tried downloading my Statement of Account, but I couldn't. I truly feel so sad about this 😭",1
2022,Bad,3
2022,"Hardly does this app not deliver. However, there's the need for improvement especially in the are of viewing transactions. Also, there's no more space for narration because description has taken up all the space. On the average, I can say that this app is very good.",4
2022,"Sensational 👍👍👍 Hitch free on all aspects. Use it for all my daily transfers, airtime and data purchases ... Any issue is usually poor airtime or data quality. Great app.",5
2022,There no 0 star. I would have rate the app zero. Very very useless. You can't even access your account history. Why will you remove the old app that is far far more better than this.,1
2022,I forget my password and I want to change it writing Maximum security questions this is scam please don't use it please is scam I will tell my friends and family not to use this bank again it a scam pls let me login into my account please I need my money please,1
2022,I buy new phone to use the app not working,3
2022,The app is working fine but not be able to save beneficiaries and if there is a way of saving beneficiaries pls put me through,4
2022,"For 2months now I can't access my mobile app, I sent a mail and equally went to your office to lay a complaint. Uptill now I still can't make transfer on my one bank app. Try and rectify your software issues",1
2022,Great app but its like this specta works only on adverts,5
2022,I can't login on my mobile app,1
2022,Very good,5
2022,"SORRY I CAN'T EVEN GIVE ANY STAR BECAUSE THE DSNK IS VERY USELESS, HAVE BEEN TRYING TO ACTIVATE MY ACCOUNT AND WALLET IS NOT GOING THROUGH",1
2022,Anything I enter it will log me out by itself why ??,4
2022,Nice app😒🙄 But can I see my transaction history? This is a very important feature of a banking/financial app. Fix this please!!!,3
2022,Which one is my customer id,1
2022,"What is the problem with this app, I downloaded it last week Friday to register and open an account but it hasn't been successful till now. I also went to one of your branches and I was told I can only open an account through the app which is not working. I also tagged your handle on twitter but the solution that was proffered is not working What's the issue with your bank?",1
2022,"The state of residence box in setting up specta info does not click, and without that the info can't be completed. Kindly look into this",2
2022,Not,3
2022,Anytime I'm Logging into the App it takes longer loading and sometimes it doesn't open up at all and when it does open it will Log me out back..,5
2022,Nice,5
2022,"Please your app is becoming annoying this days,and seriously I will not be depositing any funds from now again, because,I noticed this some weeks ago,when someone credit you,the bank will short the money dat supposed to be in the remaining balance e.g if someone send you 10,000 what you will see in your dashboard is 9,975 which is very bad,am seriously rating you guys poor 👎👎👎👎",1
2022,I have been trying to register to use use the app but its just telling me invalid code even after I input the correct code that was sent within second it still keeps telling me invalid for over how many months of my Account opening.,1
2022,Keep improving to serve us better. It is no longer visible to navigate. You are getting worsen day by day from your past. Can you improve,1
2022,"The app is not bad but great improvement is much needed. On the investment side of the app, it bugs the phone and freeze when trying to initiate the fixed or cap.deposit. Will the IT or programmer do something fast about this? Many thanks.",1
2022,"This is extremely annoying. I can't open the app, it crashes. I debited and it takes forever for the other party to get credited.",1
2022,Very good and reliable,5
2022,This app is terribly terrible if English would permit my choice of words. What is the essence of having an app like this when you can't use it.... Been trying to buy airtime and also send money all to no fruitful end the app is terrible.. abeg make unnah try fix this app.. or reinstate my sterling onepay app because this app yaff belleful me.. The only good thing from this app is that I got 2 free debit cards delivered to me..,1
2022,Wow nice one sterling onebank this app is the best,5
2022,"Tryna download the app since yesterday all to no avail, still showing pending 😏",1
2022,All social,5
2022,very nice app is good to use very fast,5
2022,Your guys aren't allowing me to create my account I still have to use used codes!!!,1
2022,"the app is great, but can't enroll for specta, cause the state residence bar is not clickable therefore not allowing me the enroll",3
2022,Excellent,5
2022,Please fix your service I want to open a wallet account for my sister It keeps saying service not available this is on ours Please rectify it as soon as possible,2
2022,"I wanted to register but they are not registering me, or pls is it my age because iam 15 this year june",4
2022,👌,5
2022,It's difficult to register. A code was generated was asked to daily it to link it with my line but it won't go🤦,1
2022,good,5
2022,I can never score this bank app 1 out of 100. Very annoying nd waste of time with data an app unlike my other bank app. Shior.,1
2022,"This is the worst banking app I have used in recent time. It keeps lagging, dragging and shuts down each time I tried searching for beneficiaries. Quite frustrating ‼️",1
2022,"I've been trying to check my transactions but to no avail. It's painful, I even tried getting my statement of account still not functioning. Even to get details of transaction of one week I could not get. So frustrating. Pls try improve on this.",3
2022,"The app is smooth but the only issue i have so far is, accessing transaction history. It never shows the full list. Even after applying filers, nothing comes up. It only gives random transaction details",3
2022,The App crashes everytime I enter it and also the app response is also slow,1
2022,Refuse to download,2
2022,Good,5
2022,It doest do sterling to sterling,5
2022,"I'm giving this app a one star cos it's really poor to be honest .It's slow , ends your session almost as soon as you switch tabs ,takes a lot of time to load ,it's not so easy to navigate ,receipts don't download easily.Please this product should be fixed ...Just came here to check for new updates but there are none .The user experience is poor.",1
2022,Never add money using card to your account. You will die waiting for you to be credited. Poor customer service. You can contact the CEO too. But the promise is that you will receive a bad feedback,1
2022,Always good,5
2022,"I cant even make any transaction at all, some transaction is paid, but it not droped, and others are still pending, pls try and fix it.",1
2022,Please I need my account access back to me,5
2022,Very good app helpful and easy,5
2022,I haven't been able to use the app for weeks now. It's always name inquiry failed when trying to make a transaction and then it will be stuck.,1
2022,When i want to register they say this service is now available now,1
2022,"Of recent I noticed I can't buy Airtime from this app, it's so annoying.",2
2022,Once am about to paste my password the app will automatically disappear,1
2022,"Awesome performance, but please restore the print RECEIPT icon. It's been dormant since after my last update on the App",5
2022,Love it so much,5
2022,The activation code keeps bouncing,1
2022,Does your bank gives a personal loan to customer with a saving account I will like to know before opening an account with your guysso I can be rest assured and I will like to know minimum account opening amount abd minimum account balance also can I be able to use my atm card while am away from my country and what is the minimum amount I can withdraw daily with the ATM machine of the country and what is the minimum I can withdraw through the POS machine I will be waiting to hear back from your,5
2022,I love the onebank app cool,5
2022,Was ok. But OTP function for some actions (account reactivation) didn't work when I wanted to use it. Pls fix the issue to ensure seamless operations,3
2022,"Hmm...i could have given this app zero if i possible. Ever since I downloaded this app, i was only allowed in once. All others has been trying and trying and trying with different error messages. This is the worst app i ever used in my life. Ussd code always save me with extra charges 😥",1
2022,I try to downloard it fail,1
2022,I forgot my security questions and password I have been sending emails to them since they did not respond to me,2
2022,Great App. The UI needs to be updated please.,3
2022,"""Edited"" I can't even login to my account anymore, even after using the right login details I'm having a second thought about the bank seriously.",2
2022,"App looks good, but I want to able to view my transaction history.",3
2022,Great,5
2022,Good app,5
2022,Beautiful,5
2022,This app is really annoying. I tried registering after I stopped using one pay and I got to the stage of activation code and before they will send the code it will be after 30mins upon still after using the ussd code to generate it it will still be telling me failed activation. What's wrong am vexed!. I prefer to use one pay app,1
2022,"Why is it that every now and then you always update this platform. Please note that other banks with similar applications do not do this . For over 8 weeks to say the least , i have not been able to upgrade to your latest version. In short I will delete and stop using this app.",2
2022,Nice,4
2022,The bank and the app are what things one should ever go for. This rubbish app has been giving me issues since.,1
2022,Awesome,5
2022,"In facts I always enjoyed every transaction I made with this app , I really love it,",5
2022,Effort to download the app was fruitless,1
2022,Fantastic experience,5
2022,Good,5
2022,I'm unable to update this app,2
2022,How can I check my balance,5
2022,"To download is a problem,keep pending.",2
2022,Wonderful app,5
2022,I don't have a sterling bank referral code that is hold me from opening my app,1
2022,This is one of the best app I have come across.,3
2022,"I can't login, always writing taking too long. This is too bad",1
2022,God will punish you after debeting 6k over 2 days now beneficiary did not receive it up till now bad app and very bad customer service do not use guys useless people,1
2022,Very poor,1
2022,Definitely one of the worse bank in Nigeria. It's known for its delayed credit and sluggish network. Getting rid of the app of this.,1
2022,"I love Onebank. Good Things: 1. I have no issues using it for transfer, bill payments, buying data, setting up investments Bad Things: 1. I once had recurring payments that I use to save up my rent. Its meant to move money from one of my accounts to another one. It used to work but it doesn't anymore. Why, Sterling?",4
2022,I tried updating for several times but upto now its not yet updated Now it has been updated after making me tired,3
2022,"Inability to register, I have to go to your branch before I can register?? It request for my account number. Since February invalid account number. Please can you give me the guide line on how to register.",1
2022,Sterling Bank is a distinguished Bank with a very friendly approach to all services. I recommend it to any reasonable person who wishes to have a world class services. God bless you,5
2022,This is the worst Nigerian bank app. Fails regularly and has extremely limited functionality. Horrible support and user experience.,1
2022,Can't download my app,5
2022,I CAN'T TRANSFER MONEY FROM MY WALLET MY 20K IS STUCK THERE WHY ARE YOU GUYZ THIEFS RELEASE MY MONEY OR I'LL REPORT THIS APP ALLOW ME TRANSFER MY MONEY,1
2022,This app is cool. But One problem I have with it is that I can't upload my documents and due to that I can't do any transactions. Please rectify this. Thanks.,3
2022,Very nice,5
2022,"Iam very disapointed. To say the least. U upgeade your app and no prio notice, u just disconect me? Why.... Who does that? I dont get to know who paid in,and how much. No avenue to check for deposit and payment history. Haba... Learn from Zenith bank app naa. Pls fix this stuff. You guys are stressing me. Now i cant even perform any transaction via app. Why?",1
2022,Thanks for your use app,4
2022,"This app is not good. Tried to register but it was displaying ""invalid account number""",1
2022,Excellent,5
2022,This app is good but i don't have access because i forget my password,2
2022,is one of the best site i have ever seen,5
2022,Very bad the app cannot update,1
2022,Please I signed up and unable to login I don't even have a wallet cct number yet. What can I do? Pls put me through Please I signed up and unable to login I don't even have a wallet cct number yet. What can I do? Pls put me through,1
2022,"Generational code was not dialed. Why won't I dial it. I have received the code multiple times and each time I dial it to register my mobile app, it says generational code not dialed.",1
2022,"Ever since have been using the sterling oneBank, I have no issues on any transaction. I think they really deserve more than 5star.",5
2022,"Password reset option not working,,, already sent countless mail seems like a waste of time cos no solution has been prescribed.",1
2022,"Opened my account online, sent details via mail but can use any of their platforms",1
2022,Open the account over 3 day's and I can not send money into the account..,5
2022,Very nice,5
2022,"I have been unable to register on this app, it keeps popping up ""We're sorry, Simswap service seems unreachable.",1
2022,Marvelous,4
2022,Please enable dark mode features too,3
2022,"After transferring money I can't view my receipt New review: this is a very useless app and bank, the app logged me out yesterday and I can't log in now again 🤦 I'm tired and pissed, I haven't been able to perform any transactions since yesterday. I'm borrowing money when I have money in my account that I can't access. Rubbish",1
2022,Nice,5
2022,It's a terrible app. It does have a nice authentication concept but it doesn't work 100% of the time so registering on the app requires the grace of God. I haven't gotten that grace yet and it's been 5 days so far! It's only getting 1* cus I can't rate 0.,1
2022,This app is so stressful been trying to get a verification code for hours ewe 🤢,1
2022,It doesn't work on my vivo y15s.,1
2022,Not fastest,4
2022,Superb,5
2022,"As I upgrade the app, started misbehaving",1
2022,"This is the most terrible bank app I've ever used in my life. Slow, inconsistent, buggy and you can't even get a record of transactions you made. Worse I conducted a transfer from my OneBank account to another bank and was debited. It's been almost an hour now and I have still not received the money in the beneficiary bank. Texted via WhatsApp and even call but I guess their customer service is terrible as well! Fix your bank, fix your app. I'm done banking with you!",1
2022,The application is not compatible with my phone . Vivo Y21. It's very frustrating. Please how can you assist,4
2022,"Pls this app is slower than a snail, poor Internet and too confusing.",1
2022,Okay,1
2022,"Am quite surprise at the level of condemnation of this app, for me the experience has being hillarious, it has really made online banking so easy, seamless.",4
2022,I've had the worst experience with this app. It keeps crashing and transactions with the app takes a long time to process,2
2022,Pretty good,5
2022,"If there's zero rating, it what i'll give you guys. Rubbish app. The amount showing on app is different from what you're seeing in the sms alert. Transfer won't go & when reversed, your charges won't be return along. Difficult to recharge phone. You guys are just steal money by unscrupulous hiden charges... Change!!!",1
2022,"Good evening. Now I rate thus app after a recent update 5/10. This is because I cannot use finger scanning since recent update, whereas on previous update(s), finger scanning had no issues & I RARELY login using my details. Another observation is it's slow to reapond & in response. Please, kindly look into it & update it ASAP. Thank you 😊",1
2022,Perfectly wonderful,5
2022,I have been putting my account number but is saying invalid I can't use d app,1
2022,"Have been trying to signup since yesterday all to no avail, after dialing the code sent to me,when i click on VERIFY AND FINISH button, it keeps telling me SimSwap service seems unreachable.",1
2022,Excellent.,5
2022,A good app. I just updated few minutes ago and I can no longer log in via the fingerprint option. Please fix this,3
2022,"The app is okay but their kiki live chat is slow, annoying and terrible",2
2022,This app is useless trust me it irritating,1
2022,Sterling bank should work on their transaction history is very odd and unprofessional,2
2022,Nice app,5
2022,"I added funds, but I couldn't not transfer😠😠😠, this app has Alot of problems,pls reform my money back to me😠😠😠😠😠",1
2022,I give you zero start hiss very useless bank have been try to use this app since last month keep telling me rubbish,1
2022,Very good,5
2022,Very poor App.. I have downloaded it for close to a month now and I can't register the App.. I think the best thing to do is to close my account. Your service is becoming poor as the day pass.,1
2022,Its very nice,5
2022,"A very useless app. Too much irrelevant functionality that is hard to navigate. One Pay remains the best so far. And pls, kindly return our panic password feature.",2
2022,"What is really wrong with this App? I have installed this app on my new phone and it is not opening at all. You guys need to update this app immediately, cause I am having a bad experience with this.",1
2022,The app doesn't support my phone,3
2022,Satisfaction,5
2022,This app is the best app ever seen,5
2022,Nice,5
2022,Me I am deleting your bank mobile app for insulting my faith during the Easter celebration,1
2022,I app update is substandard. Please help us to increase the level,1
2022,Very poor you need inpruvment,1
2022,"I like the fact that everything can be done on the app without going to the branch,but after creating the wallet,am finding it difficult to upgrade my account. Kindly help. The branch is too far from my place. Thank you",3
2022,"I don't understand, is this app not compatible with Android 11, cos it keeps crashing on my device. And I've been unable to make transactions because I can't install the app",1
2022,"I have trying to download the app, it's not downloading",1
2022,"Very useless app, I transfer money is still pending, they didn't reverse it and neither send it to the receiver, GTB are still the best if my payment didn't go through they reverse it. That's how I send money to my second account and they put it to another persons account and till now they didn't reverse it. For almost 2 months now. You can't use it for emergency they will surely disappoint",1
2022,Nace one,5
2022,Piece of 💩 this app is the worst sterling is even worst.. how can you leave a bug in a banking app to play around with people finances? I regret ever downloading this 💩💩 and I advice everyone to stay away from this app unless you want to waste money mcteww nonsense full of empty promises 🚶🚶,1
2022,"Can't view transactions histories, it keeps giving error and if it does, it's not always accurate, can't view recent transactions",1
2022,Sterling Bank should throw this Onebank of a thing away. Having issues on the installation over 5months now. Customer care can't rendered any assistance. Scrap app.,1
2022,Great,5
2022,"The app is so great. Just recently, I applied for a debit card via the mobile and it was delivered to me in less than 1week. The app is so easy to navigate and it's user friendly.",5
2022,I swear to God Almighty this bank is so frustrating ever since I have been banking with them I've not been able to use the app for once since over a month,1
2022,Nice app,4
2022,"This is probably the worse mobile bank app I have ever seen. You can't the information of a sender. When you receive a credit alert, u will see the money but not the sender. It's not helping at all. U will now be left guessing. What kind off app is this?",1
2022,The bank itself is just a useless bank let alone there apps mtcheeeeew👎👎👎👎👎,1
2022,"Since I downloaded this app, I haven't logged in once. It keeps taking me back to my home screen. Please let the developers work on this issue. I found it frustrating.",1
2022,For the past two months now I was on able to log in my account i don't know what wrong pls do something,3
2022,Not good👎🏽...I have complained before..this app need to be taken down and rebuild!! It's one giant frustrating app! 2 or more outta 5 attempts to login the app crashes!!,1
2022,Good and accessible,4
2022,Nice one. Banking with sterling bank is fantastic.,5
2022,"The app isn't reflecting the money I sent to it, very bad pls fis ASAP",1
2022,What happen my app is not update,5
2022,Great,4
2022,High speed App,5
2022,Great app,5
2022,"This app is awesome. If you are having issues with registering online, just make out time and visit any sterling bank branch . It doesn't take a whole day and your issue is solved.",5
2022,"I just opened an account and started using. Nice interface but not really easy to navigate. Also may I know my account limit?. Note: I didn't update government Id. Also, I don't revive alert as I sent money into the account not when I sent money out, please work on that. Thanks",3
2022,Why is this so difficult to download and it not verifying my sterling account pls can I do?,3
2022,I have been trying to download this app but I can't do that because is just wasting my time is not downloading,1
2022,Good,5
2022,"Please I'm confused, I need help, I trànsfer money into my wallet since two days ago and up till now I have not seen my money, please what's wrong.",1
2022,good,5
2022,Nice app,5
2022,"Please review the date section, April has been limited to 8days only, and that's affecting my account upgrade Please do review it immediately, it's affecting my ability to upgrade my account",3
2022,Nice app....,5
2022,Great,5
2022,⁵55,1
2022,I cannot download or update my app on my phone,1
2022,"Your app is lovely and does everything I want but your transaction receipt is outdated looks so fake and does not look like a product of Sterling bank, pls check other banks receipts and upgrade yours immediately pls and pls 🙏, thank you",2
2022,Very poor and useless app.,1
2022,This app is very bad I can't even register and when I want to there's one problem or the other I think I will need to open another account with another bank to experience proper Mobile App banking,1
2022,Excellent,4
2022,I have just regret why i download this useless app so stupid no head no tail I didn't even understand anything there look at nonesense,2
2022,its poor,1
2022,Good bank to save money,5
2022,It keeps telling me invalid account number.. why?,1
2022,This App takes ages to update.... Am so very frustrated right now...,1
2022,"I regret using this app, because is just wasting time I installed and tried to register but they are telling me i doesn't have access to it😭😪🥱🤌🤭😒😴🤥🤥🤥🤥 is BORING",1
2022,"The app is nice but I seriously don't like what happened today, after making a transfer for payment of items bought, I received a call from customer service, trying to confirm if I truly made the transaction, the network wasn't good enough for smooth conversation, the next minute I got a message that my account has been blocked, haha ... I understand the fact that you're trying to protect me from fraudsters, but seriously you guys need to work on this ... I couldn't make important payment today",3
2022,"Useless app, so useless that you can't even get the statement of account, which is very easier to download in other banks-Apps.",1
2022,The app keeps crashing after my first login into the app pls help me with this,1
2022,"Very poor customer service especially via phone. They will keep you on the phone waiting for a very long time. As i type, i have been online for 17mins. That KIKI of a thing NEVER works. Its always, OOPS>>> HIT A SNAG.... blahblah..... cant grant your request, try again. You do, same thing every time. Technicality is ZERO. its 22mins now and no one has picked my call.... REALLY???????",1
2022,I have been trying to update d app since yesterday and it has been rolling nonstop n it has stopped me from carrying out my transaction since yesterday. Am really not happy with what is happening.,1
2022,Okay,5
2022,I can't use d app at all,1
2022,"🙏Please include payment to betting site in the app🙄, for us that like to play online betting games👍... We have to transfer to some useless app before putting it here.",2
2022,Reliable,5
2022,I transfer money to my to sterling one bank I haven't seen alert since,1
2022,Best,5
2022,Update your account I can't find receipt for any transaction that's bad try listing to customers complain 😒,2
2022,"This app is useless, it's not just working at all, i was told dah i should pray for it to work ... Since i downloaded it, it keep telling me i ve already registered and i can not log in. Honestly u guys need to work on this app. And the customer care made me uninstall the former app.",1
2022,I haven't be able to access spectar loan session.,3
2022,Excellent,5
2022,"Its a bad ap, why must I open another account before using and its not even user friendly",1
2022,It is good but I can't withdraw my money,4
2022,Very poor application. Anytime i open the application they automatic closed. I was unable to use this application.,1
2022,Good,5
2022,"This bank is one of the most confused bank in the history of banks. I have been trying to register my account and its telling me cannot be connected. My code banking is also not working, haven't also gotten alerts through my email in a while. I really do no know what to do. If i can give a minus star review i would",1
2022,"For over one month sterling bank has refused to revise my money. I made a transfer from my sterling bank account to my firstbank account, they confirm it as successful, but i am yet to recieve the money till now. This happend on 2/02/2022. They said the money went to first heritage micro finance bank, but it brought out my name with my firstbank account number. Itsnt it supposed to be an invalid transaction?",1
2022,"I have been trying to login for the past 24hours but it keep telling me to update the APP of which I did but since then it has been rolling,not updating. I felt it was network,changed my network,yet same thing. don't know why.",3
2022,I am tired of your one bank app inability to allow me login to my device and I will invite the lawyer to see to this,1
2022,I tried registered for the mobile app but it keeps showing invalid account number,1
2022,The app freezes and recently I made a payment to my account but it hasn't reflected for the past 18hrs....,2
2022,App not stable when about to open.,2
2022,I couldn't complete the process. I've tried over ten times.,2
2022,"Terrible, I can't even add my account in the mobile app and most of the features don't work. I try to upgrade but my phone always hang.",1
2022,I downloaded this app but to my surprise I couldn't even make an attempt of logging in This is really bad they should try and make a better service,1
2022,"Terrible, very unreliable",1
2022,I can't download this app what will I do,5
2022,Very bad Logged in once and ever since then I can't again Have tried downloading the app again Buh still the same login problems,1
2022,Great experience so far....,3
2022,I love the app GOD bless you programers,5
2022,"Scam App i registered after all verifications i received email that my account is good to go so i went ahead to transfer N1500 to the account for testing purpose, they credited the amount but I can't send money out even to buy airtime. They are saying my address verification failed. I'm tired of contacting them via email. I even sent NEPA bill, My STANBIC bank, FCMB statement for address verification and they refused to talk again..... Beware SCAM APP",1
2022,I don't know what's wrong with this app it keeps shutting down itself its so frustrating,1
2022,Not the best.. but good,4
2022,"For the past 2month & above now am unable to use OneBank for a single transaction & I've uninstalled & reinstalled the App times without numbers that I've lost count. I even walk-in into two different branches & nothing could be done. login is successful,selecting Sterling Bank OR Other Banks successful,Save OR New Beneficiaries is the problem.If i select SAVE BENEFICIARIES it won't come up &next thing to pop up is SORRY THIS'S ON US & if i select NEW BENEFICIARIES it'll automatically log me out",1
2022,"I Download this app and created account and I deposit but I could not transfer my money... I don't know why , I can't even buy airtime with it .... so bad.....",1
2022,App automatically close whenever I wanna send money which didn't happen before I got an upgrade,1
2022,"Useless bank, saving box is better than this",1
2022,I've been trying to login to the app but it's not working. Keeps saying it's on us try again later for the past two hours.,2
2022,Good,5
2022,Awwsome,5
2022,I can't open the bank app on my phone,1
2022,Ok,5
2022,I have been trying to register but its always giving me issues,5
2022,Wonderful app,5
2022,It a really Good App,5
2022,Very bad bank run ooooo 😭 run ooooo they're scam bank ooooo you won't receive your money if anyone sent you money they're just scammer they'll just let your customers lost trust in you they're scammer,1
2022,Very good,5
2022,Good App,5
2022,"This app in now one of the best in the industry, the delay in loading I complained about earlier in my review has been fixed, I've been able to set all my account Limits... This is awesome!",5
2022,I'm having a blast with this app. Good job guys.,5
2022,"This app is by far better than one pay, kudos to the developer. The only thing missing here is we can't hide our account balance unlike one pay. And for the wallet thingy, thanks to you guys",5
2022,Good,1
2022,Ok,5
2022,I mean i like this bank buh to be honest its no longer worth it..i cabt send money out of the account..like it will tell me that transfer has been submitted for processing yet no transaction will be made..that transaction was very important buh till now the money still in my account buh transaction still processing for almost a day... Please help me fix this...,2
2022,What iswrong with one bank app i cant open it to make transactions it is so annoying,1
2022,Your service delivery is second to none,4
2022,The app keep updating,1
2022,Cool app I love it,3
2022,Fine and goo g app.,5
2022,Easy access to use,5
2022,I cant make any transaction on my phone after registering the app,1
2022,I have great experience with one bank app,5
2022,Worse....I can't log in ....the app is totally mess up...I have to uninstalled and replaced every time I want to use it...this is rubbish,1
2022,"This is rubbish and useless,very annoying.pls you guys should go fix that error in the bank app. am switching to another bank. one star is even too much for it !!!",1
2022,Process of registering is too long especially for someone just trying to get some information before deciding whether to open an account or not,1
2022,I can't even download the app......even with all my data,1
2022,So lovely and fast,5
2022,"It's real,i love this app",1
2022,The app is trash I've not been using the app for a while now when I went back to the app its tell me I've not been active for the past 90 day and am trying to login and it's telling me invalid number. You guys should better delete this and create another new one cause this nonsense,1
2022,No worries,2
2022,Excited,5
2022,"Please make this app better, it keeps hanging and difficult to access",1
2022,I don't understand what happened to my money on my account I try to make a investment with doubble is not working and now the money is not in my account again what is going on,1
2022,"I couldn't login my account to the mobile app , I'm beginning to regret this app and the everything about the bank",1
2022,Great experience so far,5
2022,I successfully registered and sent money to Sterling bank account I opened via the app.But is disheartening seeing my money but unable to perform transactions and their customer care agents are busy at all time.Quick mail response but customer care don't seem to act.I beginning to hate this bank,2
2022,This app is very bad I last my money on this app you people are 419,1
2022,This app has been giving me headache. Have been logging into this app but it's been failing to load account balance. can't do anything on it. So frustrating!,1
2022,"Rubbish application, can't do any transaction with it... From buying airtime to transfers... Absolutely rubbish",1
2022,"What a poor app! You can't edit your wrong phone number, email and so-on once registered, else you must change your mobile phone. I am disappointed with your poor customer care communication.",1
2022,"Ive been trying to make transactions since I opened an account, even with the card and the mobile app. It doesn't work.",1
2022,Thanks for the fast response. There customer service are really great.,5
2022,"This is by far the worst bank app I have seen in my life, what is wrong with the registration process, I have been trying to register for two days now and the word is invalid activation code or user, it's either the time of expiration of the code is too small or the app is just trash, please build a new one or something",1
2022,Trying,2
2022,Is really disturbing,2
2022,I cant download this app Disgusting,1
2022,Oksd dko ioo you have iki I'll be in o boy ils,4
2022,How can I create a sterling account online,1
2022,Strongly agreed,5
2022,"This app needs to be work on, it automatically quit itself on my device",1
2022,"Fantastic Work. But how can I send the recipe after transaction??? Because If I touch the Button of Share, it's doesn't Work. Thanks for Understanding Me",2
2022,For the pass two weeks I am unable to do anything with this App. It is fustrating,1
2022,Good,5
2022,This app is scam,1
2022,"for the past three weeks I cannot update this app, this is disappointing",1
2022,Okay,5
2022,Very good,5
2022,Great app indeed,1
2022,Keep good work,1
2022,It's not responding,2
2022,Speedy and easy,5
2022,"This app is so bad I couldn't open it on my phone since last year. I went to the bank to complain they couldn't do anything to it. It will be better for the bank to cancel this app and do another one that will be accepted by all, this current app is a trash.",1
2022,Worst app ever I have been to register for a week now it's keeps logging me out and I try to register for mobile banking till same thing I can't use the app and the ussd code too it's frustrating,1
2022,Too great,5
2022,I've been waiting forever just to reset my onepay password so I can login,1
2022,The App just keep making things easier 🌝👌,4
2022,It always add up to my balance i dont always receive the sender's details and other transactions i didnt make on one bank app,1
2022,This application does not allow me to register! It will never send a code to my number and it's so frustrating trying to ordinary log in. I have had to delete it several times thinking that will help but no! Why do we frustrate ourselves unnecessarily?,2
2022,After using the app now I'm unable to print the receipt which is inconvenient,2
2022,Good,5
2022,Satisfied,5
2022,Excellent,5
2022,"for the past 1month now i can't update my onebank app on play store,i don't know the reason oh",1
2022,"My onebank app is not working, when i login, i will get a response that my app is out of fate, that i should download a new version. I downloaded it, its still the samething. I've login in my two phones, still same response",1
2022,Good App indeed but wish my dreams come through will this,4
2022,I have acct here but each time I try to register they we say I don't have access to this service why am tried of trying pls,1
2022,I love it so much,5
2022,Very good app,5
2022,I can't update the app and I can't use it,1
2022,Great,5
2022,Awesome,5
2022,"Hi, speaking for myself, it has been a wonderful and pleasing experience to me while banking and using this app. More kudos to Sterling bank.....my number one bank. I am looking forward to more development and services. Thank you ...... Happy banking with You",5
2022,Please return the UI of the app to the screenshots displayed here. The current/updated UI is really bad. It's difficult to look at. Thank you,3
2022,Super fast and easy to use so lovely,5
2022,Nice,5
2022,I love my bank,1
2022,Very poor user experience,1
2022,This app is the worst app ever..i lost my phone but when i get a new one i tried to open my app they kept loging me out i went to the bank i lay i complaint all they could say is i have not use my app for 90days so what?i have been going to the bank almost every working day..they told me that the app is faulty and will be fixed soon..pls fix it ASAP because is frustrating,1
2022,Very bad 😭 have been trying to update this app so I can make a transfer but it not working,1
2022,received,5
2022,"Very poor banking experience on my first visit to the bank headquarters in abuja, same thing with the app. So frustrating, can't even register for one bank app.",1
2022,One bank app is very easy to use. But unable to select state of residence while registering for specta on the additional feature. I will suggest you check the logic referencing the field,5
2022,"I ve been tried several times just to update my old App but not succeeded. Even, had uninstalled the old App now left with no any App. Pls help me out. Thanks.",1
2022,Good,5
2022,"Well for a bank of your standard I expected more from you guys, this app sucks it useless, frustrating, and annoying",1
2022,Useless bank... Can't even register to use the app... Telling me invalid account number😡,1
2022,Frustrating,1
2022,great,1
2022,Good,5
2022,I can't even log in on my first attempt of registration.,1
2022,"Sterling Bank is not trying at all ooo because I have been complaining about a transaction I made since Friday via atm to another bank and they promise to reverse is after I called them on Saturday but they haven't, this is already 48hrs nothing is done, pls kindly do something to your bank because its unfair",1
2022,Wonderful banking app,5
2022,Good,5
2022,It very good,5
2022,The incompetence of this app is on another level. I'm trying to log in and it's showing me invalid client details. I'm done with sterling bank,1
2022,Nice,5
2022,Hen aeer i want to send money to someone the app stop working,1
2022,I have been trying to upload the sterling onebank app for some days now still not possible... I have enough Data on my phone. Please what's happening,1
2022,Very good,5
2022,"My experience is nothing to write home about, I can't even sign up after several attempts. Kindly work on this app",1
2022,Ultimate job,5
2022,Was very nice,4
2022,"For two days running I have been trying to update the àpps to no avail, it has been a bad experience so far for being unable to use the apps to access my account",1
2022,Nice but still have to work on the transaction history,3
2022,My app keeps shutting down on signing in,3
2022,It's okay,5
2022,Sweet,5
2022,Nice one,5
2022,Great app,5
2022,Bad,1
2022,This App is the most useless app I have ever experienced..I'm just tired of all this rubbish..you guys should please close my account and give me my change🙏,1
2022,Perfect,5
2022,"Awesome experience. Intelligent design and features lend to a speedy, user-friendly app where all my transaction needs are anticipated and provided for 👍🏼👍🏼",5
2022,"This particular bank app isn't it at all! I say this as a sterling bank customer of so many years. Transaction receipt can't be generated, you can't add new beneficiaries, you can't even view Transaction history. Something that the former apps were doing. You guys should do something please.",1
2022,Great app.,4
2022,Is very easy to use ur money to pay for others,1
2022,Perfect,5
2022,"I find it difficult to share or even view receipt. My 4000 gone for unsuccessful withdrawal. Hmmmm Sterling bank what is wrong with you guys. I emailed my complaint the money was reversed later you debit me again, since then no reply from you. Why are you stealing people's money.",1
2022,"I am always getting this error message on registration ""invalid account number"".",2
2022,What do you guys use outside light Bill to open a standard account ? Because I don't have light Bill,3
2022,Nice app,5
2022,Good but no access to loan,5
2022,Long loading,4
2022,Can't even access this app it asking for my account number ND also telling me my account number is invalid,1
2022,"Always hanging, it takes ages to load and log me out everytime",1
2022,Good,5
2022,Excellent excellent,5
2022,I didn't enjoy this app after the registration my account number was not given to me,1
2022,Splendid,5
2022,Worst customer care services I don't recommend this bank for you They will give you heart attack😑,1
2022,I have being trying to update my my app here but couldnt do that successfully.its disapointng,1
2022,"After sevral update I can't still use the new update,",1
2022,"Weldone on the introduction of the app, but this one pay app sure need a review, everytime I opened it for transaction, it closes by itself before I even type in my details, and that is kind of frustrating. Pls kindly help look into that.",1
2022,Please I am tired of updating this app just let me use the old version I don't want to update it again if not I will delete it from my phone.,1
2022,Good,5
2022,"Been having issues with my password lately and haven't been able to login in with my phone, went to the bank this morning and it's was working on getting home I couldn't login anymore what is happening please help me.",5
2022,"This is getting serious, everyday i deposit to these one bank account, the doesnt drop,",2
2022,Salah,2
2022,I love this application,5
2022,"Sterling bank shd come up with another app. And if there are other functional apps, dey shd let me know plz. Sterling OneBank app is frustrating, d app always crash each time I tried to login. Calls by Sterling representatives regarding this problem is also not helping at all. I prefer they revert to the old OnePay app",1
2022,Wallahi I never give you ster because your very stupid bank I loose 600000 on your bank Allah ya isa,1
2022,It is difficult to change the password. Help please,2
2022,Good,4
2022,"Too much security,which i dnt like",5
2022,It always stop when using it,2
2022,"Good morning, I am unable to transfer the cash in my wallet to my main account. Kindly assist. It keeps saying successful, am not getting a debit neither a credit.",1
2022,Interesting app,5
2022,Good app,5
2022,The app is so inefficient! What's the use of the wallet if you can't make outbound transfers when you need the cash urgently??! Saving money in the bank approved wallet is a waste!!!!!,1
2022,Good,4
2022,Wow it is alsome,4
2022,State of resident button does not work in specta loan enroll saction.,5
2022,Poor customer service,3
2022,Thanks you,5
2022,Abeg I need referral code,1
2022,"I wish I could rate the app 0.This is the most terrible application in the history of bank apps and I think switching to this app is the worst innovation Sterling has ever done. I can't log in, the so called customer care representatives also have no clue how to resolve the issue",1
2022,I'm not allowed to withdraw my money from the account,5
2022,My experience with the OneBank app has been smooth.,5
2022,Bad,1
2022,I love Sterling Bank. But this App can be frustrating,5
2022,"Tried uploading documents so my account can be active, some documents refuse to load talk more of uploading. Complained to customer care and no response yet. I feel very bad about getting an account here. I thought this app was supposed to be digitized instead of queing up in banks. Even the banking hall customer services are poor. Fix the bugs",1
2022,Just the best,5
2022,"I've been experiencing a difficulty, I can't transfer from my onebank wallet to my savings account since the last 12 hours and it's so frustrating!",1
2022,Great,5
2022,"Hello, the app keeps crashing. ""unfortunately OneBank is not responding"".",3
2022,"I have been experiencing the same error message since morning, just to send money. Whenever i input the recipients account number, the app immediately stopped working times and again. I have deleted the previous one and install it again still the same thing. This is so embarrassing, frustrating, discomforting and disappointing. Kindly attend to your app coz i need my money. No thanks",1
2022,The OneBank app on my Samsung has been crashing since early this morning,3
2022,Seriously this is bad if I can uninstalled reinstalled and still experience this then the app is completely bad for usage,1
2022,The app is not working properly I want to make transfer its not working,1
2022,"I have uninstalled nd reinstall like 5times, d app is not working and no update on playstore. Pls do something quick",1
2022,It keep stopping. I can't do any transcation😠😠😠😠😠😠,1
2022,This app is trash. Transactions history is useless,2
2022,"The app keeps crashing in recent times. I uninstall and reinstall, the experience remained the same.",1
2022,need to be fixed imagine my 180k still not reverse till date,1
2022,This is fustrating,1
2022,Nice one so far,2
2022,Really enjoyable,1
2022,Easy to use and fast,5
2022,Good,5
2022,Lovely and helpful,5
2022,I really enjoyed using application but my only worries is how to generate a transaction receipt after sending money.,4
2022,"I can't view the receipts for my transactions, please fix.",2
2022,Android 11 phones can't access this app!,1
2022,This App is very irritating and the worst bank app ever can even loging wat kind of app is this,2
2022,Superb,5
2022,very unstable app.,2
2022,Very good,5
2022,"Too difficult to update, i don't need to update. Please give me access to my account. I need to make use of my account urgently.",1
2022,Excellent!,5
2022,Simple and easy you don't need customer care,5
2022,"What is wrong with this application,finding it hard to update",1
2022,doing great 😁😁,3
2022,Niec app,5
2022,"Too slow, please you guys should work on the app and add more features to the app. Thank you",1
2022,Am unable to view my wallet amount,1
2022,"I can't rate it zero stars, that's why I'm giving them one. This was the worst experience I've had opening up a bank account. I just recently decided to try out the app, I created a new account and put some money inside. I've been unable to make use the money I put inside for days. Please do not waste your time with the app.",1
2022,Very good app👍,5
2022,I am unable to upload my passport photograph and signature through this app......it does not proceed when clicking upload....stand still,1
2022,"Reliable, swift",5
2022,I can't say much now becauce am a new comer,2
2022,They facility is easy to use and am enjoying their services thank,5
2022,I was charged 774 naira to check my bank statement and the at the end it says account could not be accessed but I was charged. Please refund me my money.,1
2022,"You people need to work on this new features i can't make transaction with all my saved beneficiary , am not happy at all have to use atm for it. I give this new one 2star",2
2022,The Worst bank app I have ever experienced u can't access the app without updating to the latest version 😢 it's so painful that u most update dey app before access by force and not by choice,1
2022,"The app is best , but the transfer charges are much 10 naira that 10 is spoiling my money",5
2022,This app is one of the best in terms of user friendly and network connection.,3
2022,Am unable to make transfer on my mobile app for almost a month now,3
2022,Good,4
2022,Good,4
2022,Good,5
2022,Great,5
2022,Nice app so fast and secure,3
2022,What is referral code,2
2022,I've not been able to update the app via WiFi and mobile data. It keeps loading up to nap avail. Please fix up,1
2022,"Everything in this app is ok and great, but on the updated version, i still can't share the transaction receipt.",5
2022,Excellent,5
2022,App keeps closing it's self😣,2
2022,Okay,5
2022,Your app keeps crashing anytime I want to perform any important task or transaction. Do you have any alternative app?,1
2022,"The app closes itself when I launch it. Apart from the first time I installed and logged into the app, it closes itself and I can't use it.",3
2022,"Pls Sterling Bank, step up your performance. I can't imagine when trying to perform a transaction with my app its take me to update, ever since i have been trying to update, it takes me 30min to get 5percent. Too poor.pls work on it.",1
2022,My experience with the app for the past few months has been irritating. It keeps crashing each time I tried to make use of it. I really wanted to bank with the app but due to this bad experience I keep going to other bank apps. You guys should fix this and for your information I have updated the app.,1
2022,"Inadequacies abound at most crucial times. We should be notified ahead of time prior any scheduled downtime, instead of keeping us in the dark whenever such occurs.",3
2022,Satisfactory,5
2022,"I can't login on my bank app and I try forget password, they are just fustrating me And the number I use in getting alert lost I depend on the bank app to get my money, now I am been disappointed",1
2022,Give,3
2022,It reliable,5
2022,Can't register,2
2022,This app keeps failing on my vivo y11,2
2022,Sanusi Shakiru,5
2022,Mumu app,5
2022,One and only app no controversy,5
2022,"This app is a huge disappointment, how do you use something that crashes every now and then and doesn't even register your transactions? I'd rather write my transactions on a wall!",1
2022,This app is nice,5
2022,I can't register. It keeps showing me invalid activation or user when ever I dial the ussd code sent to me. It's so annoying.,3
2022,"Every time I want to log in, I'm asked to update app. Why??",2
2022,Very good,5
2022,Excellent,3
2022,Your app is too much,5
2022,Fantastic,5
2022,"Can't s log in using my one pay credentials, I downloaded it since I got the info that it will replace onepay so I can't fully rate it because I haven't been able to use it. I tried registering using my one pay credentials, still did not work",1
2022,One of the Coolest bank mobile app. I love it,5
2022,Worst app of all time. Please bring back OnePay. You have a good bank but why is it so hard to realize this app makes people want to switch banks?,1
2022,Its displeasing that one cannot log in to the app when there is an update and trying to update the app has proven abortive. I always have issues when i need to attend to emergencies and can't access my funds due to issues like this.,1
2022,nice expirience,5
2022,The app is mobile friendly,4
2022,I am writing this view here reluctantly because I have been trying to get Sterling Bank to communicate with me for more than 6 months but to no avail even though I have an account with the Bank. What type of a Bank is Sterling Bank? All I have got for the 6 months were automated responses! 🙆,1
2022,Can't generate transaction receipts,2
2022,"While the idea behind the app is beautiful and the features are great, the app just doesn't work and struggles with every single task. It doesn't display transactions done outside the app, it won't show statements without some tweaking & for some strange reason, when you initiate a transfer it shows as if it was successful with a receipt even when it was unsuccessful-twice I have been made to look like a fraud when my transaction failed and appeared to have been successful with a receipt. 2 🌟",1
2022,"I don't know what's wrong with the app since last month. Each time I tried to use it for any transaction, the app will close totally that I will need to reopen it again. I just Uninstall and download again, still the same issue. Please work on it",2
2022,Great,5
2022,Nice and cool!,5
2022,"Best banking app, easy to use and good graphics.(",5
2022,The app is very good.. I really like it but to update is a problem and I can't share my transaction to the receiver if necessary how will I go about it.,4
2022,Good,5
2022,Great App,1
2022,why must I update the app in other to use it?! the option to update should be optional,3
2022,Pls put dark mode in your app,3
2022,"For weeks now,I have been trying to update the App is not installing.",1
2022,"Its been two weeks now,ive been try to update my app,..its not updating...",1
2022,For some days now this app has been frustrating,5
2022,Share receipt,5
2022,I have not been able to migrate from onepay to onebank simply because I had operated the onebank account before and stopped using it for some time. The one bank account was registered with my savings account whereas the onepay app has both my current and savings. Now that we are being asked to migrate I am having difficulty logging in to the onebank app either with my onebank login details ormy onepay details,3
2022,"This app is trash, I mean this very update. One would make transaction but you can't generate receipt as evidence of transaction, so that one can share it to the recipient. Please you need to do something about it or you loose your customers.",1
2022,I just open an account on the app and the account number i was given is my phone number.,3
2022,Excellent,5
2022,Excellent,5
2022,Good,5
2022,"I am so very displeased at the fact that I haven't been able to access the OneBank app. Some money was to enter my account and I haven't been able to confirm any detail on that account because it just won't open due to the fact that I have to upgrade. I've been trying to upgrade for the past 1 week, but for whatever reason that isn't working. And if I may ask, why is upgrade by force? Why can't I access the app while the upgrade is running. I am so pained and should have taken my buz elsewhere",1
2022,I should be able to use the app even though I'm yet to update to the latest version,2
2022,Very good app,5
2022,"I don't known the reason why, This app not verify on my phone? Please i need a solution, because i need it now",1
2022,This app is now so annoying. Any little thing they'll tell you to update.,1
2022,"Why is my complaint about wrong debit not been treated? Each time the bank calls, the sound as if they are working on it but that's all i get.",3
2022,This app is useless app why I can't logging whit my same password after 24hr again. what wrong,5
2022,Very good,5
2022,Kindly do something about your app I can't even sign up... I've been trying for 2-3weeks now Please if you can't upgrade this one then leave the onepay app atleast that one is functioning 🤦,1
2022,Very poor,1
2022,Very poor application. Difficult to access,1
2022,Waste of time Couldn't even sign up with my Sterling account number 👎,1
2022,"Filling the state of residence on the specta platform on the app, isn't working...",4
2022,"It's easy to operate and fast. But in the transaction history, it doesn't show sender. Instead, it will be displaying receiver who is already the account holder. The transaction history should show where money comes from and where it goes to. Please fix that and I'll rate it 5 stars.",4
2022,Excellent,5
2022,Takes time to load. Slow to load compared to OnePay,1
2022,always good,5
2022,"I can't see credit transactions on my app, how do I confirm if I received payment ? This is affecting my business badly. Kindly fix this 🥺🥺🥺",3
2022,Good and fast,5
2022,Im tierd of this app to update is another problem because i didn't understand this again its all the time we want to upgrade now its an problem pls find something for this we need improufment.,1
2022,Effective app,5
2022,The app always crashed whenever i want to upgrade to unrestrictable limit. Please work on it and fix it as soon as possible. Thank you in advance for fixing!,2
2022,"Hi sterling i want acessed my app, but since last month it fail to update i dont know the reason",1
2022,Excellent,4
2022,Lovely,5
2022,This app is not good. It doesn't print receipt,1
2022,"For me nothing just seem to be working right with Sterling bank's app not even their USSD channel. This App, i have downloaded and uninstall severally just maybe it will work right and each time i download it fill in my data it will verify everything successfully. But for me to log in again, it tell me invalid data. And i have for this same reason travelled about 60km from my location to the nearest branch for them to try and rectify this issue and it still lingers.",1
2022,Am unable to update and I can't do any transaction with the mobile App. Update should be by choice,1
2022,"In as much that I enjoyed this app, the inability to print out the transaction receipt is really becoming an issues.",1
2022,I can not access my app am ask to update..and its not working..and its look like am been force to do the updating the app..wy so...pls i want to have access to the app,1
2022,Nice,2
2022,"The aspect i hate most is that whenever an update Is out, I can't access this app. What if there's an emergency? That's inconsiderate of this app providers, please do something about that aspect.",1
2022,Average,4
2022,"I was unable to install the app, what is the problem? To download the app is still not allowed to download the app. Hello, I received your email concerning One bank app I tried it twice now yet it keeps synchronizing neither downloading, you didn't resolved the problem yet.",1
2022,It's a good banking,5
2022,I can't share or print my receipt when I transfer money for the past 1 week pls resolve this for me,1
2022,I dont have the access to install this app,1
2022,Not easy to understand,2
2022,"Why will you make it compulsory for one to update the app once an update is available, update is optional in other banks. You made me loose a big transaction because I was unable to update the app last week. Go and get experienced developers",1
2022,Nice,5
2022,Your app keeps crashing,1
2022,Good,3
2022,Ok,5
2022,"App consumes data a lot, it's too much",1
2022,Good,1
2022,The option to enroll for loan is not working and the App also need to have confirmation option after inputting PIN for any transactions,3
2022,Trying to install my app and I'm not getting a satisfactory resolution,1
2022,Its the best. But work on your networking,4
2022,My app keeps on stopping,1
2022,Good and trust,1
2022,Fair,3
2022,The app is very good and easy to use,5
2022,"The app is not functioning and when you try calling their customer care they end up wasting your airtime and the issue remain unresolved and when you try to get them through email it is of no use. On Friday i had an issue on account restriction i called their customer care and also email them they did not do any thing about it, i regret banking with Sterling bank",1
2022,I don't no what to one bank I can not open it I go bank In cannot do it why,2
2022,"I can't update the again, after updating it will start all over, why?",1
2022,Awesome,4
2022,I don't know where I'm getting it wrong. I've been trying to update this app since yesterday but yet I couldn't do that even when I have a good internet connection. Kindly look into it.,1
2022,The app is good,1
2022,A user friendly ap with very interesting and desirable features,4
2022,Awesome,5
2022,"Frustrating, couldn't upgrade and not able to do transfer",1
2022,Awesome,5
2022,"This is one of the worst application I've ever seen, I used almost 4 hours trying my password and it doesn't log me in. I advised people not to download this useless app.",1
2022,Good,5
2022,What is wrong with this app I try to register but its saying invalid account number,1
2022,Satisfactory,4
2022,great,4
2022,It's really good But the fact that you must update before using it's not so nice,3
2022,Good,3
2022,Wondrous,4
2022,Please need help this app has been pending for over 2weeks now and dis is frustrating.,1
2022,Good,5
2022,"I want to login to my app since 5days now,it's not going through,the app is telling me to update and have been trying to do so but it's not updating,the thing is just rolling....What can I do to login to my app again abeg o,am just tired and sick for this, please of there's any other ways that I can use to login, please let me know, thanks",1
2022,This app crash Everytime. This app is rubbish,1
2022,I can't install this shiiii😭,1
2022,Too bad I can't login several times,1
2022,Unable to update,1
2022,I love the app.. But I haven't been able to request a debit card. That's not good enough. Kindly assist.,4
2022,"This package is so cumbersome for one to use because updating the app is not working , I have been trying it for 2 days now.. something should be done for this.",2
2022,"Very unfortunate, to update the app is a big problem since about 2weeks and their application is always requesting for updating",1
2022,This updating app is just nonsense have updated my app since last week and anytime I log in I will still tell me to update the app Please u people should help me do something about it,1
2022,I can not operate my account because update is showing on the screen...have find it difficult to update.please help me urgent,4
2022,This app is cool but the latest version is too slow for my liking. I always have to say some prayers before loggin. The older version was pretty fast compare to the supposed upgrade. Please lets work on the loggin speed. Thanks,4
2022,For the past 2 weeks now I have not been able to access my account via this platform that It requires update which can be found from play store. It sic.,1
2022,Dis not good why can't I see my transactions receipts after updating,3
2022,"Unnecessary update, so if someone is in an emergency now, we'll have to uodate before we can access our account?",1
2022,"I have been trying to access my app, but it keeps asking for update. An update that has refused to happen. This is disappointing.",1
2022,The app deserve no star ratings at all. This just goes to show how horrible the app is. It gives unnecessary issues and comes up needless problems. I rarely give reviews but I had to write in regards to this.,1
2022,Please I can't login into my app please Fix please I have some money in there,1
2022,The most easiest app,5
2022,Excellent service platform,5
2022,The app is good and easy to use but the problem is about updating it. It takes eternity to do that before usage. Pls kindly work on it. Thanks.,1
2022,This one is opening fast,5
2022,Great application,4
2022,Too slow,3
2022,Unable to download new version,5
2022,Very easy to use,5
2022,Great,5
2022,"Not too bad,but am just trying to update the app",4
2022,Best app,5
2022,Fantastic,5
2022,I just downloaded the app but I can't complete my registration because the keep telling me invalid user,1
2022,It's working fine but lately I can't share my transfer details after making payment but it's working pafectly before pls u guys should try and fix it,4
2022,I have tried updating my app over two weeks now its not working ...i deleted the old one and trying to download a new one yet to no avail.,1
2022,Good,5
2022,Real dope love it,5
2022,"It's okay though very slow, I'm unable to update my Sterling app hence I can't make use it since 2 days now. It has been writing since then.",3
2022,Unable to create an account because the questionnaire is demanding for a referral code before I can create my account and i don't have one.,1
2022,Best and fast means to do bank transactions,5
2022,"I don't like the way your app is giving me problem all the time, To make any transaction is a big problem . just to log in now it showing me to update my App",1
2022,"Hello.. For the pass few days I have been tryn to update my app , but it's not updating .. now I can not make any transfer with my app for some days now.. whats the issue with the app that it's not updating",2
2022,Sincerely l like the former app better. What I don't understand is why I will be locked out of my bank app because of an update. Please rectify this. Thank You.,3
2022,Splendid,5
2022,Wonderful App; weigh better than the One Pay App.,5
2022,Nice app,5
2022,Good application and easy usage.,5
2022,"This is the worst banking app I have seen, and how do I log in or register with my real account number rather than phone number, u go to the real bank the customer care agents are very offensive and the app is doing little or nothing to help Have sent the email yet no response",1
2022,"So annoying been battling with the updating for the past 2 weeks, had to delete almost all the app on my phone thinking is space issue am having",1
2022,"The previous Edition is much better than this one. I can't access utility bills. Please when next u upgrade the App, make it Optional. The upgrade mustn't be compulsory.",2
2022,"The issue of update that doesn't allow one to access his account should be worked on. Otherwise, this app would have been rated 5 star.",1
2022,"You shouldn't be making your update compulsory for your users and customers knowing well that your update can not be trusted. I complained of my inability to access account balance and payment after updating this app, for the past 2 days nothing have been done about it. Even my email sent to your customer care desk nor have been reply. Is frustrating",1
2022,I have been trying to update since two days no way,1
2022,It's not installed after updating why,4
2022,Update not coming up and hard to make transactions as update is required. The enable not working,1
2022,It won't let me upload my credentials,3
2022,Fantastic,5
2022,Please I like it nice app tanks,5
2022,The experience is great but i now have a big challenge to asses the app and make other transaction as am not able to update the app.,3
2022,"Very bad experience, I could downloaded this App but not working for me, it keeps turned back to initial screen and this happens repeatedly till you get tired of operation. I've uninstalled severally to reinstall but same thing happens.",5
2022,"Very nice to use but my problem is always demanding for updates. It slows my transactions because it will still need atm number etc, when you are not with the card.",3
2022,Excellent,5
2022,Very impressive 👍👍,5
2022,Never ever bank apps,5
2022,Exciting,5
2022,I recommend onebank to every one it really work,5
2022,Nothing short of amazing,5
2022,Great 👍,4
2022,not easy to use like one pay,1
2022,Experience discuss in open the app,4
2022,A very swift,5
2022,i must give sterling bank app 5 stars because its very good and easy,5
2022,The app is quite amazing but updating it is a problem because it can take the whole day and you cannot access it unless you update.,4
2022,It is disgusting .... this app is extremely poor and it makes me to feel bad in using it,1
2022,Never had any bad experience using the app.,4
2022,Good,5
2022,"The app is good, but there is room for improvement.",3
2022,"Horrible Since I updated the app (forcefully) my home screen is covered by my wallet badge. I can't transfer, I can't see my account balance. I am being forced to put money in the wallet to be able to make any transaction. This is just horrible. The app was working fine until you guys forcefully updated your users. Please fix this rubbish",1
2022,I dont know wrong with this app it use to say 'invalid user or code' Everytime when I try to register,1
2022,Great app,5
2022,Are u guys having any challenge on app update cos I have uninstalled my the app refused to install again.,1
2022,Can you guys work on the transaction history of this App. It doesn't show transaction history.,4
2022,"I was using the previous app and I had to change to this. Still I haven't been able to upgrade my transfer limit, and to spoil it all I was notified of an update and I tried it but it won't load. I decided to remove the previous one and try again and I was totally disappointed that I couldn't even download it. So painful",1
2022,sterling you are doing well🥰🥰🥰,5
2022,I am trying to login but i can't. It tells me account inactive and i don't know why,1
2022,I can't use the app if the update is available. It shouldn't be so. It's my choice to update or not.,2
2022,Ok,5
2022,Would have been glad to rate this app higher as it has been helpful till i mistakenly delected it and cannit be able to download it back. Why?,1
2022,Perfect,5
2022,I have been trying to update this app for over 72hours with no luck. What is the problem?,2
2022,Very good,5
2022,I couldn't update the app,4
2022,Working good,2
2022,This app is giving me issues 😡 i can't view my bank statement since i updated this version,1
2022,Splendid,5
2022,"Any rating less than 1 would be better. Why the very UNNECESSARY complications? 1. UI doesn't equate to functionality nor experience. OnePay works way better. Some banks have two mobile apps running at the same time, allowing customers to use whichever app works for them. You shouldn't have dropped OnePay yet, OneBank still needs further work before it is ready to replace OnePay. 2. Why no sender's name when I make transfers to people? 3. Why compulsory update before I can do anything?",1
2022,Ok,3
2022,slow in downloading,3
2022,Superb,5
2022,Good,5
2022,I really don't like it when you keep asking me to update my app in less than one month. Please do something about it,3
2022,Wonderful,5
2022,"One bank app , online banking service is Top-notch. Easy to use. Download @Google play store.",5
2022,"The app is ok but there are still rooms for improvement. I couldn't recharge airtime through it. I have tried severally and after a looong loading, it will do nothing other than closing the app. I still have to be using the old rejected Sterling onepay app for recharging. I will appreciate it if this issue can be fixed. Thanks.",3
2022,nice and authentic,5
2022,Great,5
2022,It's lunching and shutdown it's self can't access it,1
2022,Nice,5
2022,Very good,5
2022,Am having a good experience using sterling OneBank,4
2022,"What's wrong with getting a receipt of transaction? Since the day I updated my app, I haven't been able to get a receipt. Please look into it asap",1
2022,"Why can't I really update the App, the App was working well before this issues of update. It's really frustrating",1
2022,Good,4
2022,"Terrible, the app refused to open,I have been trying to update the app for some days",1
2022,"Unable to even open app, after uninstalling and installing. Will close my account very soon.",1
2022,Nice app i really appreciate it feel confortable with it no stress at all,5
2022,"This app is very annoying, I have been trying to update for pass one week now and is not going",1
2022,It sucks. I don't know why the OnePay app was discontinued. I haven't been able to register for months. The USSD codes sent don't work. I might just close my account.,1
2022,its cool,4
2022,Poor evertime updated,1
2022,good,4
2022,Very effective App.,5
2022,"Since when I downloaded it just doesn't accept my credentials, including USSD code,telling me invaild code or user........ very annoying",1
2022,"Don't actually know what is happening, always saying; ""app not responding "". Please kindly review and let there be improvement. My transactions has been efficient with the app just those little issue stated above.",3
2022,The updated version doesn't allow user 'print receipt'. You can also consider adding a feature that allows user preview recent transactions without having to download PDF files. Thanks.,3
2022,Very smooth in times of operation,5
2022,"18th December, 2019 December ànd December, 2021 on these I did transaction 3,000 and 2,350 I logged complain till now on both occassion have not seen my money. Your bank is terrible.",1
2022,I have been unable to update the app since and it does not allow me access to my account. This is very bad. What type of app is this? It's awful. Kindly work on this app. What a pathetic app!!!,1
2022,Satisfactory,5
2022,A very good app indeed,4
2022,Very wonderful,5
2022,Very useless app. Poor service,1
2022,Very good and fast in access,5
2022,Simple operation,5
2022,It's as fast as a lightening and that's what we need for easy going transactions 👍,5
2022,"Reliable and easy to operate, I calll it my wallet in my pocket",5
2022,💯,4
2022,App keeps 'booting' endlessly in almost last 24 hours.,1
2022,Alsome,5
2022,All efforts to update proves abortive since a week ago,2
2022,Your application consumes high amount of data just even by opening before making any transactions.. Nothing less than 100 mb per operation... It's too bad please repair it. As you are loosing customers because we have stop transacting with your bank without you noticing..,1
2022,Anabaraonye Azudimalu Cajetan Evang,5
2022,"Very good bank, I have never experienced network issues on there mobile app or atm",5
2022,"Dis new app of urs It very very very badddddddd Since d day I upgraded my app I cant carry out any transaction on my account… I cant transfer, I cant deposit, I cant recharge my line Talk more of even buying data I too much hate dis ur new updated app",1
2022,Good,3
2022,can't buy airtime.,2
2022,Cool and easy to use,5
2022,Am really glad it's okay than b4,4
2022,Still finding it difficult to update the app,3
2022,Not too user friendly,2
2022,I think it's fine using this app,1
2022,Awesome,5
2022,"Why have you guys make it compulsory to always update the app against my will, before I can use it. Please put an option to bypass update",3
2022,A very new experience very good app and a best bank,5
2022,"I'm having serious issues updating the App after been prompted to do so, tried reinstalling the App, can't do that also. Can't make use of my account now for transactions as I can't get access. If there's an admin reading this, please your assistance is needed.",4
2022,Am really enjoying it,5
2022,RELIABLE AND EFFICIENT APP.,5
2022,"The previous one is even more preferable than this updated . It taken enough time to log in , and sometime it doesn't display balance.",1
2022,The app will not even open since I updated. So frustrating 😤,1
2022,Good,5
2022,"I will have rated this app 4 or 5 star, but I don't like the fact that one can not access this app if update is available, Until he update the app. That is inappropriate. Update should be by choice and not by force. One may not need the new features you are adding to the app to perform his transaction or one may be short of data as at that time he needed the transaction. Please be on track.",1
2022,I cannot upgrade my online banking app.,4
2022,Good,4
2022,The app is good but sometimes frustrating pls you people should try ASAP for one to be able to transfer to uba 😪😏😭,5
2022,I have been trying to update my app since yesterday keep telling me pending,4
2022,"Wonderful App, Easy to use. Fast and efficient.",4
2022,"Hello, after recently updating my app I find it difficult to access....And even if I eventually login I can't make a transfer either.....please rectify",2
2022,Good app,5
2022,I've not use it,5
2022,"Update of the app should be optional, not compulsory. So I'll have to start updating my app when I'm in the middle of a transfer.. Gosh, your update is super slow, even after the update.",1
2022,Excellent,5
2022,Good app,4
2022,"This app is frustrating, it so slow to download, the bank needs to find a permanent solution to the stress application.",1
2022,I upgraded 18/1/22 and now you are telling me to upgrade again.what kind of server do you have?or am i to be upgrading every week?,2
2022,Awful,1
2022,Awesome,5
2022,Great app,4
2022,The app can't give you a record of past months' transaction neither can you download statement of past months' transactions. For me that's too bad. Same problem with the Sterling OnePay App too.,2
2022,Nice one,5
2022,This app is fair.,3
2022,You need to update the app almost every two weeks,1
2022,Excellent,5
2022,Very poor,5
2022,Am very okay with the app 👍,5
2022,I was trying to open mobile app...it was asking me to update which i was trying to update but it couldn't update always telling me pending..... please what could have been the problem? because am not using the app to do any transactions .. thanks,1
2022,The app is good. Though network challenges sometimes.,3
2022,Good job 👏,5
2022,Very bad,1
2022,"I have not been able to run any transaction since 7days now, what is wrong, always telling me that that service is unavailable. And when you try to input a new account, it automatically logs me out. I hate this and pray you fix it, it's embarrassing as a business man",2
2022,Cool,4
2022,Bravo!,5
2022,Always crashing,2
2022,cool,5
2022,Excellent,5
2022,Very difficult to download this app,1
2022,Good,5
2022,"I've been trying to use the app and it keeps closing. Immediately i click on ""other banks"" while trying to make a transfer.",1
2022,"Sterling oneBank is good and poor at the same time at times one enjoy the service and at times it's frustrating money are being deducted anyhow without an alert for it can u imagine my dad loose #9,500 in his sterling account without being debited since last year and still not refunded till date like seriously it is annoying and it not funny ever since then we dont save into the acct anymore the more money entered the earlier we withdraw it so as to avoid deduction so tell me are we using bank?",3
2022,Good,5
2022,The app is not serving it's purpose..,1
2022,Best,4
2022,Excellent,5
2022,So lovely,5
2022,Excellent,5
2022,Very nice,5
2022,Awsome,5
2022,This is the best Mobile banking APP I ever used. Keep it guys. Sterling my best bank.,5
2022,very good banks experience,5
2022,Working perfectly,4
2022,Good,5
2022,Very good service,5
2022,"Very reliable,but The only problem is that it keeps going down within a short period of time",3
2022,I've been finding it so difficult to update the app as instructed for over 4 days now. What's wrong?,5
2022,Very good,5
2022,I requested for just an ordinary master card is almost a month and nothing to show and your customer service is poor they are not telling me the truth they just keep telling me this week and is almost over a month for a single card. What poor service. If there 🌟 less than 0.0000 I will mark for what I experienced this days and is affecting my business that's not how some other banks use to treat thier customer.,1
2022,Am really enjoying the app,4
2022,"Very comfortable, stress free.",4
2022,Good app,1
2022,Why are you updating your App all the times,2
2022,Nice one,5
2022,"I have been trying to update the app for the past four days but the app is not responding as a result I can't do any transaction, it is frustrating, please whosoever incharge of the app should work on it. I am not finding it funny anymore.",1
2022,"Excellent 👍🏾😀💯,except when poor service occur it very slow. And it doesn't show history of transactions.",5
2022,No doubt this app is such an amazing app ever since I started making use of the app I haven't got any issues u guys are really doing well,5
2022,So far so good 👍😊,4
2022,nice,5
2022,"So I can't use my one bank app if it needs an update on playstore? Why was it built this way? What if I can't afford to update the app, I won't access my funds? What kind of punishment is this?",1
2022,"For 2 days now, I've been trying to update the app but it ain't working.. No na..",1
2022,Great,5
2022,Great 👍,4
2022,Very nice,1
2022,This is the worstest mobile bank app I've ever used in my life. I regret the day I opened sterling Bank. Forcing me to update app even when I can't find the update,1
2022,Interesting,5
2022,Can't view my transaction history,1
2022,I have been trying to activate my one bank an it keeps asking for referral code of which I don't have I tried all methods still not working,1
2022,It's essentially good And an awesome app,4
2022,Nice App,5
2022,I want my account number please,2
2022,Too good,4
2022,Ok,4
2022,Good to go,5
2022,What is going on. Since morning i can't use app to do anything. Saying service unavailable,1
2022,I am very satisfied,5
2022,It's poor and this updating is getting too much and it's still the same features with different design 😠😠,1
2022,the new update forces the app to shut down anytime I want to do any transaction. please fix this asap,1
2022,Perfect,4
2022,Good,4
2022,Wonderful,5
2022,This is inconvenience of the highest order. I can't even download it update the app. This is not fair,1
2022,The app is just excellent. It makes transactions easy for me.l enjoy using it.,5
2022,"I always commend your application, but there is need for improvement as to viewing details of previous transactions. One cannot get statement of account breakdown for some past days it months.",4
2022,Sterling bank has been the best bank so far easy to assess and less crowds and the app so much love it bcus it's easier to operate and understand.,5
2022,Good,5
2022,Nice one,4
2022,"Very nice app,i like it",3
2022,Great,5
2022,Well noting to say much but the app is ok I transfer money easily You guys should keep the great work you have started,5
2022,Seamless,5
2022,Super app,5
2022,Very helpful,4
2022,Great Great,5
2022,Good app,5
2022,Fear,5
2022,Nice app,5
2022,Very poor,1
2022,Great app with good UI.,5
2022,Too bad,1
2022,Excellent and efficient App,3
2022,i am trying to update my app for over 3days i cant i dont know wat happen,4
2022,A great App indeed. I find it a one stop shop,5
2022,It's cool,5
2022,Nice App,1
2022,"Trying to download dis update, bt its not downloading",1
2022,Good 👍,5
2022,Excellent thanks 😊,4
2022,Easy use,4
2022,Am having issues that my one pay profile is deactivated look into the issue.,5
2022,Is the best app,3
2022,Great,4
2022,Why can't i update my one bank app is taking the whole day still nothing,1
2022,This is one true amazing bank mobile app from sterling bank with live support and investment plans ..more ups guys🌟,5
2022,Very good,1
2022,"I just updated, I can't share receipt again.",1
2022,Good and fast transmission,4
2022,App keeps crashing,1
2022,Nice one,5
2022,Not be able to download the app,1
2022,Good,3
2022,The app is very good Is very easy to use,5
2022,Good app but the specta is not working always showing error messages,3
2022,Very interesting,5
2022,Great.,5
2022,Better than formal,5
2022,"This app awesome, that's all I can say",5
2022,"I can't even update, though l have enjoyed it initially.",2
2022,The app is good but can be better. It doesn't have a provision for viewing transactions already made maybe within the month or months ago and also there is no provision to request for account statement.,3
2022,Amazing,3
2022,Best banking experience on mobile.,5
2022,Pretty good,4
2022,Good and best,5
2022,So fustrating app I ever encountered since last update I can't transfer or do any transactions since three days now Crazy app ever,1
2022,Best,5
2022,Very good app,5
2022,If only you guys left us alone and not bring this useless upgrade that has left me stranded... I really wanna cuss y'all's fathers but I'm just respecting myself 😠😡🤬🤬 work on this BS 8 don't have atm I can't do transfer with code I'm stranded cos of this damn upgrade.,1
2022,Good banking App,5
2022,Awesome,5
2022,"This is app is terrible, I liked the old one better. I can't even see my bank balance",1
2022,Good,5
2022,The App is good but there's room for improvement.,4
2022,Poor,1
2022,Very easy to use I love this app💓💗,5
2022,I was previously not impressed bc I was debited on bills payment twice and no Token was sent from IBEDC. I have chatted with Kiki and called your customer care no severally but no response. It's over 24hours and I've not heard anything from Sterling Bank. Glad to see that it was well resolved 👍👍👍,4
2022,Superb,5
2022,Good,5
2022,Finding it difficult to update,3
2022,Fair for now,3
2022,I couldn't get updated,1
2022,The App is cool but sometimes it's somehow frustrating......,3
2022,"Best app so far, good one.",5
2022,Great ..,5
2022,This app is giving me issue,5
2022,"I see no reason for the stupid app upgrades at all times. Also, you don't need to make it compulsory. No upgrade, no login. What kind of ment behavior is that. Other bank apps don't force people to upgrade their apps",1
2022,Nice,5
2022,"A very interesting app, just that i dont like the way you denied one's loan.",5
2022,The app is okay,5
2022,Is working fine,5
2022,Amazing,5
2022,Excellent,5
2022,App on 70% . Improvement needed. Thank you,3
2022,"My problem with this app is that anytime you try to log in they will ask you to update and secondly you can't see and track your last credit, debit in the app no ficture for that",2
2022,Very excellent bank with great love for entrepreneurs.,5
2022,"Couldn't log in d app for transactions after request to update. Click update, it takes me to open. Its gives options to Uninstall app or open. I click on open & it takes me back to update is available. This is really frustrating & time wasting. App wouldn't open for transactions. Update should b an option & not automatic. Ur app update is static & non functional pls. Kindly resolve pls. Its a terrible experience.",1
2022,Difficulty in the update,5
2022,Excellent,5
2022,"Very much annoying , cant even open",1
2022,App is cool but the problem with is new update is that have been unable to view/print transfer receipt which is very important for verification. Kindly work on this,3
2022,"The App is good but each time I try to use loan and invest option, the App will crash especially when to liquidate the loan amount. Kindly do something about it. What a listening Bank, the bug has been fixed. Now work freely... Well done",4
2022,It's serving me well,5
2022,I'm not enjoying the App anymore because it couldn't update. Very frustrating & disappointing.,1
2022,I cant fix dispense error on atm via my app always going to the bank,2
2022,Great app,5
2022,Just love it sha,5
2022,The best bank.,5
2022,I don't understand you people again to update the app now na problem since yesterday to login now not easy please do something about the onebank app o.,5
2022,Great.,5
2022,"In as much as there are issues, this app is doing well. Hardly have I logged in and could not perform my transactions, unless when there is low internet. But I think there is the need for improvement, especially on the angle of viewing details of transactions, especially credit. I should be able to view that details of credits to my account. Etc. Generally, I score it an 7/10",3
2022,Excellent,5
2022,The app is good with features but takes time to update and consumes data.,3
2022,Great app,4
2022,"Why is the app taking so many hours to download, moreover, how many months are we to be updating it,because the one I am updating now, hasn't use up to four month, and its even giving me headache to update. What a time wasting application!",1
2022,Good app,5
2022,Great,5
2022,Keep updating app without adding any value to their customers. If not for the fact that the company i worked with mandated that sterling bank is their choice. I won't even pray to have account with them let alone refer anyone to bank with them.,1
2022,I have not had any issues of debit ever since I have been using this app,5
2022,"Pretty cool, doing what is ought to",5
2022,Crazy atimes,4
2022,Nice,4
2022,Good,5
2022,Good and very convinent to use. But needs to improve some features and reduce the data consumption. More so make it smart to open.,4
2022,Bad,1
2022,Is good,5
2022,So good,4
2022,I tried to update the app but always showing pending.Really disappointed.,1
2022,It's okay.,4
2022,Very excellent,5
2022,Its amazing!,4
2022,Sweet,5
2022,Doing well. Sterling,5
2022,"This app needs to be upgraded at least twice a week, this sucks and waste data..",3
2022,Very good App.,5
2022,"Update not downloading just rolling, please attend",3
2022,Experience,5
2022,The network is not making the app accessible sometimes,2
2022,Good,5
2022,"Very nice, easy to use",5
2022,A very good bank application. I've never had a bad transaction using it thumbs up. 👍,5
2022,Its Great,5
2022,Nice!,5
2022,Fabulous,5
2022,Is far better than old App keep it up,4
2022,I love the app very fast,4
2022,Great qpp,5
2022,Very good,5
2022,Fast and reliable,5
2022,Excellent,5
2022,Good,4
2022,Great app,5
2022,"I have difficulties from open ing app since I can't open it yet,its their any other easy way?",5
2022,the network is very poor,1
2022,"Logged in and was told to update been trying to update for 3 days now, still hanging at 97%",1
2022,Good,3
2022,I am trying to open my bank app it is telling me I have to update before having access to my account. What kind of rubbish is that.. find something to do about it,1
2022,Good application...,5
2022,Good,5
2022,Unable to update,4
2022,The app keeps saying update when I login and I have updated to the latest version.,1
2022,My app is not updating after several attempts. How do I go about it,1
2022,Seamless,5
2022,Excellent 👍,5
2022,So great,5
2022,Nice,5
2022,It is the most stupid idea for you to deny me entry just because of update without prior notification. I work up in the morning to do transaction and you denied me entry without any notifications. What if was in danger and needed the money urgently.,1
2022,"After updating the app, I am unable to login and it's tiring. Please do something about it",1
2022,Being trying to update my app. So such difficulty doing dis,1
2022,Well good so far but sometimes u can't have access to it on till u uninstall the app and install it again,3
2022,"If there's one thing i regret ever doing, it is me upgrading my app. Can't log in, been battling with login for over 30mins which is annoying",1
2022,Excellent,5
2022,Very terrible acnt log in. 12hrs to fix or I'm done. Thanks,1
2022,The application has been superb I enjoyed every transactions,5
2022,"This is the best Sterling Bank Appbi have ever used because sending money takes less than 2 minutes before getting to its destination. Keep it up Sterling, the sky is your limit.",5
2022,Good,5
2022,Its been a fantastic experience,5
2022,Good,5
2022,Fantastic app😍,5
2022,"Why am i having trouble updating this app? And there is always an issue with network..I have been trying to update this app for over three days now, after being instructed to update it.. Yet to no avail, This same issue has occured sometimes around oct-nov of last year, now its repeating itself again!, i just dont understand... Up till now i still cant do any transactions on my sterling onebank app!😡😠",5
2022,I love this app,5
2022,Very good,5
2022,Nothing yet,4
2022,"This is the most useless Bank app in Nigeria, I regrets opening an account with this useless Bank, now USSD code is no longer working when you when to recharge your phone, what kind of bank is this? What kind of old school bank is this? Don't worry very soon I will domant these kind of bank account,",1
2022,For the past few days i have not been able to update my Onebank App,5
2022,Good and reliable,5
2022,Perfect,4
2022,My experience on the app so far has been okay. Keep it up.,3
2022,"Fastest of them all,reliant and safe",5
2022,Excellence performances,5
2022,Finding it difficult to generate receipt,1
2022,"To update it a problem, since 2 days now",1
2022,Updated,5
2022,"Opened the app this morning and it's telling me to update wish I did, and any time I try to open it's still taking me back to update, now I can't make any transactions. It's just so frustrating",1
2022,Good,5
2022,Great,4
2022,Why do i have to update every month. Its frustrating,5
2022,Awesome,5
2022,Each time i try to log into the app it keeps logging me out this is the second time i am installing the app secondly generating the virtual card is frustrating it keeps popping up error messages What can the support team do in other to address this problems.,1
2022,Excellent,5
2022,"Please this app is very bad, after I update still telling me to update again please help me to check it",1
2022,Great app,4
2022,Brilliant App 👍👍👍,5
2022,"This is one of the best app I can trust to some extent. I fell in love with their customer service as they attended to the issue I was having. But It can still be better coz sometimes when I try to recharge with the app, I don't get credited and I'll be debited. If this can be looked in to, then you have my 4star",3
2022,Love the app. It's fun to use. Well done,4
2022,Good,3
2022,Fantastic,4
2022,Wonderful,5
2022,Excellent,5
2022,Nice one. Please Keep the good work going. 👍,5
2022,💯💯💯💯💯,5
2022,"D app is not installing,it was just given pending while trying to upload",1
2022,The app is not good at all I've not been able to login nor able to use USSD transfer code,1
2022,V good,5
2022,I love this application verry good,5
2022,It's fast and easy to use,5
2022,Very effective,5
2022,I can't perform more than 1m per transaction and is discouraging,1
2022,Its UI is cool,5
2022,Better Service,5
2022,I couldn't access my account nor do any transaction due to updating of onebank app. And I have been trying to update but not cooperating. What's the problem?,1
2022,"So far so good, the experience has been amazing. I want to employ you to improve on the Specta section. Its always not working.",4
2022,Nice and good than the prevous one,1
2022,The app is very smooth ok,5
2022,"I must admit that this OneBank app is the most useless app I have ever used. Activating the app was hell and now updating it is still another hell. Excuse me, if an app is this a challenge/ not user friendly, then why subjecting users to this hell? I didn't bargain for this Abeg! If I have my way of rating this app with out giving any star, I would have done that. The app does not deserve any star.",1
2022,No good at all,5
2022,Very easy and fast,5
2022,"Great app, I carry out all my transactions easily here. Nice job sterling",5
2022,Nice,5
2022,"This app is great, I recommend for all.",5
2022,Very interesting but I sincerely wish to get Loan. Thanks,5
2022,it hangs,1
2022,Excellent,5
2022,Good,5
2022,The best,5
2022,I like sterling bank ooo is very Nice 👌 👍 🙂 😎 ☺ 😀,5
2022,Very nice app easy to use,5
2022,Lovely,5
2022,Fantastic,5
2022,Excellent,4
2022,Good,5
2022,Good,5
2022,Good,4
2022,So cool,5
2022,Satifactry,4
2022,Sleek app,5
2022,Very nice and secured app ever,5
2022,Excellent,4
2022,Awesome,5
2022,"You don't need to force customers to update their apps. What if I need to make a hasty transaction at the hospital.? Or I am in some emergency.? That means I'll have to wait for the download to be completed then sign up again.? That's not customer friendly please. Kindly adjust. Also, the application wouldn't download despite, and I need to make this transaction.",3
2022,Update should be optional.Doing transactions had stopped due to the compulsory update.Its really annoying,1
2022,Smooth,5
2022,Excellent,2
2022,Excellent,5
2022,Excellent 😊😊,5
2022,Not installed on my phone,1
2022,Good interface and fast app,5
2022,I like this app,5
2022,"Pls why are we having issue updating the app, I can't sign in cos I have to update by force an to update it's just been rolling since morning even when I have enough data ony phone.",3
2022,You cant fine the people you have sent money to,3
2022,So difficult to update app,1
2022,A simple application very good to users,5
2022,Awesom,5
2022,Good one,5
2022,"I was forced to update the oneBank app today. The update has not completed for almost 2 hours. Someone advised that I should uninstall and reinstall the app, that's a great error because I can't reinstall at all. It got stuck at 45% and refused to complete.",1
2022,App update. Been updating for the last 9 hours. Why?,2
2022,I enjoy ever experience while using this app. I carry every transaction and make payment of all kinds at ease and it's easy and simple to use.,5
2022,"This is the true meaning of ""banking with ease"", weldone guys.",5
2022,Cool app. Great features. Would have given full stars BUT data consumption seems too high. A log in session could gulp 100MB! Just to recharge 1k..,4
2022,Enjoying,5
2022,Fantastic,5
2022,"Poor app unlike the one pay app, the app slows down alot too",1
2022,Been fair to me,3
2022,Great,5
2022,Very nice,5
2022,Fantastic,4
2022,Good,5
2022,Poor. Very dissatisfying. The App could just stop working and could take up to three hours or more to have it fixed. I have lost do good businesses with wonderful profits cos am unable to make a transfer in time. Presently am trying to update without success and some transactions are pending,1
2022,Good,5
2022,Best mobile banking app ever.,5
2022,Very good and user friendly,4
2022,"Perfect app, very perfect.",5
2022,Ɓrilliant but slow at times,4
2022,Awesome,5
2022,You are the best among all nigeria mobilr bank app,5
2022,Amazing,4
2022,Great app,5
2022,This app is very good fast and reliable,5
2022,A very interesting app for quick transfer and receiving of money 💰.....onebank♥️,5
2022,This app is very good 👍. Instead of me waiting in line to transfer money to people I can do while sitting. I love this app kudos to u guys 😍😍,5
2022,"This app is highly irretating, have updated the app several times still yet is not working out.. Plz sterling find something to do about this your mobile app.",1
2022,"Very terrible bank and app. Someone sent money to my accounts over 2 months ago and I have still not received it. Unbelievable right? It happened! I have even provided session id of the transaction. Now, they not responding to my mails anymore. I have almost spent the equivalent of the money calling this people.",1
2022,I love the app so sweet but the reflection is somehow low,4
2022,Very good and exciting,5
2022,Nice 👍🏾,5
2022,The app is good. Only one can not check his transactions to cross check previous transactions,5
2022,I rated u guys 5star due to the fast speed in transaction wen the network is ok keep up the good work this bank dey try I swear if think am lying try Polaris u go hate bank 👌,5
2022,I'm having issues with the updating. Now I can't do any transaction. Tired. What wi Il I do now,3
2022,The app is nice,3
2022,Working perfectly fine and i love the new update,4
2022,"Nice app , dont know why ? Any time i purchased airtime, they will remove my money without given d card.",1
2022,I don't know why u wld force me to upgrade my app @ d middle of an urgent transaction. This isn't smart at all,1
2022,Good,2
2022,Very nice app,5
2022,Excellent,5
2022,This app is not installing. And the old one is not working any more.,1
2022,I regret updating this app. This version doesn't share receipt.,2
2022,"Well I have been using it for quite some years now and it works perfectly untill this morning 23rd January that it told me to update the app and fir the past 3 hours ,I have been trying to update, but just kept rolling and rolling and not updating, thus rendering me incapable of sending money to my son in sch who needed in it. So frustrating",3
2022,Good,5
2022,"I call the OneBank app my personal assistant, reliable and fast.",5
2022,Great app,5
2022,It's frustrating trying to sign up. It's even more frustrating when trying to login. Keeps saying that my account (which I currently use in one pay app) is inactive and that I should call customercare NB: the above described problem has been resolved since,1
2022,Best,5
2022,Good,5
2022,Too hard to even update app.,1
2022,Interesting,5
2022,Wonderful experience.,5
2022,Awesome Experience,5
2022,Fast and reliable,5
2022,Excellent,5
2022,Good,5
2022,Can't check my Bank statement using this App Why is that so..!!?,1
2022,"The mobile app is good, just that I have issue with crediting me via a transaction",3
2022,"The app is okay, but getting transaction receipt is not fast, most times.",5
2022,Great,5
2022,"Very nice app, fast and simple to operate",5
2022,Exceptional,5
2022,Delaying too much to connect,2
2022,Always poor network,5
2022,Interested and very fantastic,5
2022,Very easy and smooth app,5
2022,The best banking app with a lot of exciting features. Very user friendly and secured.,5
2022,Good,5
2022,"No doubts the App is good but there's still a lot of improvements to be done. It would be very nice if the App is updated to allow easy view of all transactions receipts for quick references. For now, you could only see receipts for debit and not credit transactions.",4
2022,It really work out and help me but slow somehow,1
2022,Awesome,5
2022,Top rate,5
2022,"This app is not offering the best service Transactions history is not always updated, my other bank app if I don't get alert immediately, I quickly use transactions history to confirm payment But here it doesn't work.",1
2022,Great App with awesome user interface,5
2022,Great App,5
2022,Good one,5
2022,Good experience so far.,5
2022,Sterling bank is the best.,5
2022,Good,5
2022,"It is very difficult to login on this app at once. Also the app consumes much data for a transaction. It doesn't show the account statement for person easily. In short, this app is full of rubbish.",1
2022,Good to have,5
2022,Very beautiful,4
2022,Nice App,5
2022,I love it,5
2022,Very good,5
2022,Good and easy to use,5
2022,Nice,4
2022,Easy to use Requires alot of data,4
2022,One bank app was technical initially but bacame interesting along the line. It's cool to use but the transaction receipt looks too informal compared to the former app. It will be fine if this could be improved on.,4
2022,SPLENDID,5
2022,Good,5
2022,Easy to use except the loan liquidation feature,5
2022,This is a great & recommendable development app.,4
2022,Excellent,5
2022,I can't transfer one than 1m naira once,2
2022,"Complicated... Navigating the app, complex, the previous app is more customer centric and easy.",2
2022,Very helpful and easy to use,5
2022,Amazing app,4
2022,Awesome,5
2022,Great experience,5
2022,It does not save your login,3
2022,So easy to use am very past working,4
2022,I love Sterling Bank,5
2022,Updating app almost every month is absurd...,2
2022,Good,3
2022,Im very happy,5
2022,Its awesome. Very easy to use,5
2022,Have not been able to get to my account since December 😣,1
2022,Good application... Smart response,5
2022,Was asked to update but app not effective on the update request,2
2022,"App takes eternity to update, quite annoying.",1
2022,Its fine,3
2022,Easy to access,4
2022,Nice app.,5
2022,Best 👌,4
2022,New update is terrible.. Can't share receipts and can't use biometrics,1
2022,I downloaded the app on my new phone and been trying to open but it won't open. Really bad experience,1
2022,"I will just give it one star cause their is no zero star,i downloaded this app but can't sign up with my bank details",1
2022,Pls I can't open the app I forgot everything about the question,3
2022,The banking app is packed full of features but most basic functions hardly work. Using it leaves so much to desire.,1
2022,Updating is slow and bad.,1
2022,I don't like the app is not fast enough,5
2022,The app is cool. But the transaction history and Receipt generation platform should be included.,2
2022,The app have stop working for the past few day,1
2022,"please is this Sterling bank official mobile app, or is there some other? was this app verified before it was posted on ps? this thing doesn't work. what manner of bank app is this Sterlingbank? i downloaded this app yesterday and just now I'm seeing update/backdate to a 2021 version. this app is just...😤 fix your app Sterlingbank",1
2022,goodable,5
2022,"Speaking for myself, starting from the first time I registered on THIS app & till date. The app has been 80% helpful in my daily transactions. Kudos to Sterling & I know in due time, there's room for more improvement.",4
2022,It keeps crashing when I log in.,1
2022,Transaction pin exceeded and I have not been able to perform any transactions since then. There should be a link under support for pin reset.,1
2022,The app is not opening on Android 11 is,1
2022,I uploaded my document almost 5× but still no response,1
2022,Why does the app not have an option for disabling fingerprint login? The security aspect is poor.,2
2022,"Excellent App , easy to used",5
2022,So frustrating just change my phone trying to login but is not doing,1
2022,"I don't understand this app each time I try to login it keep saying""invalid login details"" even after changing my password please how can I rectify this it's really annoying",1
2022,Very good,5
2022,I can't view my daily transactions and just today the app started acting funny (pausing and eventually shutting down) by itself. I've tried to see if I can upgrade it to no avail.,1
2022,"Please ooo the app has crashed, it's not opening atall, do something about it, I'm very hungry",2
2022,"The app has not opened in the last four days now, very frustrating. It keeps going off at the time of logging in after i have put my password",1
2022,Too many glitches using this app. It always crashes.,1
2022,The App isn't working since 3 to 4 day ago... why?,5
2022,Please what is happening to my app?,5
2022,"I just burn my data again,pls Just take it down,its useless...you guys are not ready.",1
2022,Like,4
2022,The app is very poor i can't transfer money and i don't have ATM card 😭 am going to any sterling bank tomorrow to withdraw my money and close the account am not interested again.,1
2022,Satisfied,5
2022,"The app is giving me problems recently. It always show me app close. I can,t do any transaction.",5
2022,Terrible. App suddenly stopped working yesterday. I tried to re-download but it keeps booting without any download. Worse bank app in Nigeria.,1
2022,Good,4
2022,"This app has problems right from installation to customer user experience. Horrible service, nonsense and needless stress.",1
2022,I can't login,1
2022,The app keep crashing. I don't know why.,2
2022,"Is this the worst app I've ever used?...like why wouldn't I be able to carry out my transactions..if I try to log in, this so called banking app will close..I always have to restart my phone before launching the app again..still it will close for like 2 to 3 times before I can finally log in... please sterling this is so freaking annoying...please u guys should fix this immediately",1
2022,Great,4
2022,"This is my personal experience, the app is not smart enough for me but have been managing it that way until earlier today when I was suppose to make a transaction and I realized the app wasn't working, like I can't log in. It telling me this 'app stop' please this problem should be fixed as soon as possible because it's really affecting me. Thanks. I just tried USSD and it's not working either.",1
2022,It's so easy and dependable to use I so much love it,4
2022,Exceptional,5
2022,Very Bad,1
2022,Currently not logging in,1
2022,Loading and quitting don't know why.. Started today why..?,4
2022,"I still used it for transfer this morning, then I tried login in back after I filled my login details it won't login it will take me back to my home screen what's wrong??",1
2022,Very good,5
2022,The app isn't opening,1
2022,"This App is not working at all, this is the worst App ever, pls you people should work on it",1
2022,The app very good not until today he started misbehaving .,3
2022,Can't login and my account was blocked for no reason,1
2022,This app is rubbish. I can't register. anytime I try to register it will tell me my account number is wrong,1
2022,Good,5
2022,Nice,5
2022,I am not happy with this app,1
2022,Half good 👍,4
2022,Can't log in to my account through the app and I ve tried to reset the password but the app will automatically trip off. Have tried several times.,1
2022,"Being trying to log in to my one bank since yersterday to do some transfers, but it keeps going off. Please what could be the issue?",2
2022,"This is the worst bank app, i have ever used. Sterling bank should work on this app, it is useless as far i am concerned. I have deleted mine, trying to download another, to know if it will work.",1
2022,It took roughly 3 hours and my account to be created with the OneBank app with documents verified and readied for transaction. Never seen an account opening that's this quick! With so much ease too. Omo!,5
2022,This app keeps getting worse every single time. Keeps timing me out EVERYTIME,1
2022,"I'm always having issues with transaction from this app, sometimes I get debited and whoever I transferred to doesn't get credited, I tried complaining through the customer support on the app but it's just pure nonsense I sent emails as well, no responses I always have to go to the bank to complain leaving my work, after I get my money back I'm leaving the app and the bank, and the app does consume data like crazy, Everytime I log in my data meter starts counting by 3mbps or so like am downloadi",1
2022,"Of recent, I couldn't access the app. It just brings a blank page after the log in page and then, it crashes at every attempt.",3
2022,These is totally rubbish I can't even make a transaction keep on writing that I need to upload my documents online which I have done severely am so disappointed,1
2022,Why does this app keeps stopping I haven't been able to login into your bank for the past 4days now What's going on.,1
2022,Excellent and faster,5
2022,"This the worst banking app I hv ever seen,it not working,if I try to login it's always goes back in short I can't login to the app",1
2022,So smooth no issues and no dispute so good .I love the new app is so good no bad experience so far wow.♥️👍👍👍👍,5
2022,"This app is not working at all, i think this is not the right app for Sterling bank. I try to register with the app, when i reach the stage where i will receive code to activate my account, after i entered the code that is been sent to me the message i will receive is ""you currently do not have acess to the service please contact your bank "". Is really a big problem to me because i can not make transfer with my phone.",1
2022,"I am rating you one start because of the problem I've been experiencing while registering for the first time, for a quite long period of time, I've trying to register but is hasn't been working, whenever you send that activation code if i dial it u said it is a wrong one, after i provided all the necessary details. How can i do it then ?",1
2022,Nice app,5
2022,"Hi am Adejumobi Ademola, have been having issues with onebank app for the the past few days now. I cant do any transaction at all, i cant transfered money to any other bank,the app refused to open. I went through USSD, i bought data of 200mb, and also 2.5 G of two days, they debited me and the data did not come up. You guys needs to find a lasting solución to all of this, i have other bank acct i can use that are more reliable and dependable, if you guys refused to do the needful, off i go.",5
2022,Nice,5
2022,"This app keeps taking all my data whenever I open it, I try as much as possible not to open it. Over 100mb gone whenever I try to make a transaction.",2
2022,"When I try logging in, it says my account number is not correct. And I kept on inputting my acct no, it still keeps saying the same message. It's frustrating... 😭😭😭😭",1
2022,I can't talk too much 😞. Just bring back OnePay.,1
2022,What a good for nothing app! I have never seen a useless financial mobile app like this before. It's just occupying space on my phone.,1
2022,Trying,2
2022,Since last year am on able to operate with this app,3
2022,"Throughout my banking experiences, I have never seen an unfriendly App for use like this. It's a synonym of frustration.",1
2022,Good,5
2022,🧡,5
2022,"Anytime I install the app, i gets to a point of registering and it's automatically collapse back to homepage... It's not working on my phone, I need the app for business, feedback asap",1
2022,Very annoying app that logs out a user's detail unnecessarily.,1
2022,Very good,5
2022,Lovely app,5
2022,Good app,5
2022,"I would have given you 5 stars but I was using it yesterday, then it logged me out suddenly, I login back and it told me wrong password I changed the password and tried logging in again but it still brings invalid password ☹️, I can't access my account now",3
2022,I don't no how to explain this kind of issues because I have not be able to get in to my bank app since last year anytime I'm trying to open this onebank what it only tell me is onebank bank have stop this stress is getting too much for me we all knew what it takes to get in bank these days please help me out Sterling bank is not trying with this app of a thing.,1
2022,Good app,5
2022,"I have not been to access my app for some few days.... Could it be a service or something because I can't picture what the problem is, I have been subjected to using ussd for the past few days now",1
2022,How will I earn money from this app,5
2022,Good,4
2022,I don't seem to understand the app at all. It's almost impossible to login once. It's always having issues. Please improve the app,1
2022,Please I need your help I can I make sterling bank on line loan,1
2022,"I gave this App 5 star previously but now I am left with no option than to give a 1 star review. It's just too frustrating to say the least, I couldn't get anything done on it after the so-called update. It's just terrible. I am not a happy customer right now.",1
2022,Good but slow in usage and response,5
2022,Weak,4
2022,Fast and convinece,2
2022,Good app,3
2022,"My Sterling one bank has been amazing and wonderful, but all off a sudden, I can't access my account anymore, Y?",2
2022,"Me I don't understand I mean I did a transaction for the first time it's says transaction failed and the second time it's says transaction approved but still money was withdrawn from both transaction and have been waiting for my money( the one saying transaction failed) to be reversed but no it's has not been reversed what is going on, this is really giving me a lot of problems having a bank account shouldn't be this stressful",1
2022,"The App was working fine, and then it began to crash some weeks. I have not been able to login or access my account for many weeks now.",1
2022,"Those that giving this app even 2 star must be their staff , how can somebody will say this is the best Bank app why you are still have complain about it . Pls restore back One pay app ,One bank is useless App.",1
2022,Very good,5
2022,The app has been useless. Can access it and do nothing with it. Its really frustrating,1
2022,Excellent,5
2022,"Very frustrating app, can't even do any transactions from the app,being to the bank branch to lay complains yet nothing is being done, very useless mobile banking app...i need to just close down my account with the bank.",1
2022,App keeps crashing; cannot access my account. It's been one hurdle after another with sterling bank. What a shame!,1
2021,Very easy to access.,4
2021,I can't access my account for days now trying to uninstall and in stall again its hurt,1
2021,The updates are too frequent for my liking.,2
2021,Your app can't be updated. Work on it please.,1
2021,Fair,1
2021,It good i am enjoying it but,3
2021,This app is worse it consumes more than 200mb to just log in. Never seen such I hardly use it but consumes 5g from September to December for me just to check balance,1
2021,Useless app can't see my balance and trying to update not working,5
2021,VERY good,5
2021,"I don't understand why I'm updating the App, but its not coming up",2
2021,"I've not been able to update this app for some months now, it keeps saying pending. What should I do??",2
2021,"Sterling bank pls you guys should give us a better app ,this app is so frustrating to use , since I started using this Bank to access my Bank through it has always been a problem y?to open the app alone is in the Gods hands is annoying nd frustrating you guys can do better .... thanks",1
2021,Delete your app from app store if you can't maintain it. Why does your app close up all the time?,1
2021,Very Good And Timely Oriented apps,1
2021,This app is good 👍,5
2021,The app keep disappearing when i tried using it and that's freaking annoying.,1
2021,"Am highly disappointed in this new app, it's difficult to use than the previous app. I've been trying to install the app for the past week am unable to nd the frustrating aspect it wasted my Data . Am not pleased with this App. We re in advance technology where things changes every now nd then sterling bank app should be better than this",5
2021,This app is annoying 😠😠😠 😠😡 😤,2
2021,"This a very stupid and most foolish app, it doesn't details of account histories, you can't see the money u sent or view who sent u money, what nonsense?!",1
2021,Good app with lots of functionality.,4
2021,"I will edit and give better review when you fix the loan liquidation bug issue, it's so annoying for over two months now have been trying to liquidate my current loan but each time I click on the loan am liquidating, the app crash and I knew you aware of the issue but yet fail to fix or roll out new update.. So annoying",2
2021,"I can't access my account through this app, so what's the need for having it here",1
2021,This is the most usless banking app ever. Before Sterling bank app was the best but ever since i downloaded this one bank app i have never enjoyed mobile banking via app again. Pls bring back the former Sterling bank app,1
2021,This your updated app is trash. Always hanging or aborting.,1
2021,So terrible to login,1
2021,The app is good,5
2021,It doesn't work. Fix it now,1
2021,You people are stupid and fool for making such a stupid app all u do is update and update trash,1
2021,"App consumes a lot of data. Over 200mb in less than a minute with the app. Also, where's my money going? Over 1k gone without any alert?",1
2021,Very stupid app.. always having issues. Like how on earth will one bank not load always complaining of error,1
2021,Process too long,4
2021,Sorry how can one send money on the app. That needs to be explained. Thanks,1
2021,Good,4
2021,This app is really frustrating cant access can't login can't transfer Onebank is bad... onepay has been good,1
2021,"Sterling bank it's high time you start giving your customers soft loan. I cant be using your bank for years and I won't have access to loan it's not proper. Every other banks are doing it,don't know why yours is different? If by next year i can't access a loan from your guys I will close my account with you guys.",1
2021,For the pass 3 months I can't login to my account with the app. It's not funny.,1
2021,Just average,5
2021,This app is no more working on my device why?,1
2021,"I love sterling Bank and I love OneBank mobile app. Please work on your eNaira, it's not work for me since the official lunched of eNaira.",4
2021,Good,5
2021,Good,5
2021,D app is not downloading frm play store,1
2021,Feel goood Yea,3
2021,Bravo It's always good,5
2021,Sometimes it works and sometimes it doesn't work,1
2021,The app have been working perfectly fine not until today I want to make a transfer and the app refuse to log me in,2
2021,Am having issue with login in on my one bank app.,1
2021,"What is really wrong for the past one week, I've been unable to use this platform. They always refer me back to the app on playstore, please fix your issues and I can't even use the ussd code.",1
2021,Not bad,2
2021,"For the past two weeks I'm unable to login into my account, very useless and annoying, please fix this Problem.",1
2021,wonderful app.,3
2021,This app is superb,5
2021,Useless app ever Always disgracing I can't finish transaction without stopping its self,1
2021,"This app is useless, why can't I send money from my regular saving account. No option sef for register saving account",1
2021,Good but kind of complicated,4
2021,"My expeeience here is so bad, i couldn't gain access to my account through the app, i was directed to update the app i did but to no avail. For the past eight month.",1
2021,Better ui/ ux but overall good 👍,5
2021,Fantastic,5
2021,How I wish there's something worst than 1 star I don't think you guys Use this so called bank Sterling Because if you all do You would have noticed this stupid update by yourself,1
2021,Awesome very easy to use.,5
2021,To login or sign up is a very big problem.shame,1
2021,At first very good but later on I can't get to login into the app and so annoying.,1
2021,"What's wrong with this Sterling One Bank App? For about 2 days now, I have not been able to access my account because the App refuse to open as it keeps stopping each time i try. So am like a debtor since i cant do any transfer to pay for goods and services rendered to me. Pls for how long will i have to wait. In short, am considering moving my money to another more reliabe bank.",1
2021,"Am trying to update my onebank app,it just rolling for long time,I thought the fault is from app or Google, kindly help me through.",5
2021,Slow but okay,3
2021,So great,5
2021,"The onebank has everything you need all in one app. Save, transact, borrow loans, invest. Really great and easy to use and an amazing customer support team.",5
2021,The app keeps telling me stopped i don't know why?,1
2021,"I can't access my account,I have been trying to update my app since pls what is going on",1
2021,"I love this one bank It fast too transfer money, and i do very easily",5
2021,Only able to do transfers and pay bills. Cannot view transaction history or fixed deposits,1
2021,Striving to be the best. Your app is better than before,5
2021,poor,1
2021,Have been trying to update my app but is not coming up,1
2021,Good,5
2021,Cool effect toolset for my business,5
2021,Great,5
2021,Very effective,4
2021,Nice app 👌👌👌👍👍,5
2021,Good app,5
2021,"This app is becoming something else, i couldnt loggin to the app anymore mow . it keep closing back authomatically after inputs the pasword. pls do something asap. This is so annoying",1
2021,Nice app. Please add transaction histories. I should be able to see my transaction histories with ease. Thanks. Keep the good work.,5
2021,Perfect 👌👌,5
2021,Not updating. Could not access my account through the app weeks.,1
2021,Awesome app thanks Sterling,4
2021,Good,5
2021,I have uninstalled it and installed it again still the same problem,2
2021,Have been down laod the application since last week,1
2021,Its problematic app,5
2021,Great app so far. Love it because it has a lot to offer,5
2021,"Honestly this app feels like a downgrade. I couldn't transition from Onepay as has been advertised, transfers are even slower. I've transferred money through Onebank to another of my accounts and it took ages to get a debit alert and I'm yet to get a credit alert 🤦🏾‍♂️. If this goes on I think It'll be advisable to use another bank.",2
2021,When i try loging the app stopped. What is happening,3
2021,Love rhis app,5
2021,"Very good experience, indeed",5
2021,"Cool app , I just started using it now",1
2021,Excellent,5
2021,"Third update in less than 4 months, and yet i don't see any useful improvement. Forcing updates for the sake of appearances. Mediocre and disappointing.",2
2021,"Let me tell you the real truth sterling bank are just scammers because I made a transfer to my wallet since 4th and uptill now it didn't reflect i emailed them with all the proof of the transaction from opay, but they do nothing that's how I lost my hard earned money. So dont ever trust this bank.",1
2021,Am glad to get this app bcuz I'm impressed,5
2021,The most useless app ever,1
2021,Great,4
2021,I recently just started using the app and so far it has not given me any sort of problem,3
2021,Please I need statement of my wallet,3
2021,This is very poor for the past 3 day's I have been trying to get this app. I'm not happy about it.,1
2021,This app is not opening. It crashes on opening.,1
2021,"What kind of a useless bank app is this,I can't even update it, it really annoying.",1
2021,The app is okay but one star You cant view a received funds Too bad Onepay is better I dont know the reason for categories of transfers Why do you have general gift and co I will have to check my mail before i know the name of the person which is terrible,1
2021,"Worst bank app have ever used, closes on important clicks like loan liquidation",1
2021,Splendid!!,5
2021,Very horrible. Cant assess the app or my account for a while now. Always telling me it has stopped working or close app.,2
2021,"App stopped working recently. Once I log in, it stops working",1
2021,Unable to register invalid activation code . For the past months I have not been able to activate this ur bank app. Keep giving me error.,1
2021,"Poor and acting out, Kiki keep saying things she can't solve.",1
2021,Don't download anymore,2
2021,Wonderful,5
2021,"Worse app ever. It's asking to be updated, yet unable to install on my phone.. I hope something is done fast",1
2021,Useless bank,1
2021,"I'm unable to update my accout for the past 2 weeks , how do you expect me to do my transaction",1
2021,Bad network,3
2021,"Everything was fine until the last update, now i can't even do anything, all my transactions arw on hold because it keeps crashing.",1
2021,I ADEOGUN ISMAIL AKANBI..Pls am unable to access my account pls kindly assist me. Thanks,1
2021,I can't upgrade it on my play store,2
2021,Have been trying for days to register on the app. It's from one error message to the other and it's really annoying. That alone has told all I need to know about the app.,1
2021,Fantastic,5
2021,Very Awesome,5
2021,It's good enough,3
2021,Absolutely awesome,5
2021,"I wrote a message about two weeks ago, stating that loan liquidation option is shutting down the app, no response. Up till I've been trying to access the loan liquidation, it's still exiting the app. Why",1
2021,Please I don't understand the update of a thing I can't access my account for sometimes now please someone should tell me the meaning,5
2021,For pass how many weeks now I can't use my one bank app what is happening,5
2021,Hello since i updated this app i have never made 1 successful transfer. The app is nice the update but i can also said its worst pls help fix it. Now if i want to transfer i have use ussd.pls help fix it,3
2021,"My name is Omonije Oluwadamilare Alex, am sending this to you cause I try to reach the customer support on mail and phone number but not reachable, I open account on the this one bank as ordinary wallet and they ask me to upgrade my account now I put my BVN and it's saying I have account already, yes I do have Sterling bank account but the number of my sterling bank wasn't with me then when I open it. That is the reason I open just wallet, my complain us that y there no option to link my account",2
2021,"DO NOT USE THIS APP... COS IF YOU FORGET YOUR PASSWORD, GOODBYE TO YOUR MONEY... I AM SPEAKING FROM EXPERIENCE... I CHANGED MY PASSWORD SINCE A WEEK ... EVEN THE NEW PASSWORD I CHANGED ISN'T WORKING.... I WISH TO GO GIVE THIS APP ZERO STAR OR TAKE OUT OF THOSE STARS PEOPLE HAVE GIVEN THEM.... IT'S JUST SO APPALLING... IM USING CAPITAL LETTERS BECAUSE I HAVE BEEN USING THIS BANK FOR OVER 7 YEARS... BUT NOW, I AM HIGHLY DISAPPOINTED IN THEM...",1
2021,It take time to load,1
2021,Its the best,5
2021,I haven't been able to create an account,1
2021,Perfect,5
2021,Very bad 😞😞😞 i cant login....even after the update,1
2021,"Good morning team, I have been trying to update the app for the past three days now, but it's not updating. What is the way forward?",3
2021,It's very nice,5
2021,Very effective,5
2021,The app keep misbehaving It usually stop while anytime am trying to log in,1
2021,"I forgot my password, when I try to retrieve it the app tells me that a one time password has been sent to my phone ,I press the thing tire,I nor see any password. Now after 3 attempts they say I should come and stand in line for the phone app to be opened in the bank for my own safety . That makes sense ,but Make I just tell una , just close the account, cause una nor go see at all. No time to waste in line ,na only 5H day there. The waka too stressful. Na only una app day do me this one.",1
2021,Good,3
2021,How do I know my account number,4
2021,You are the worst bank ever,1
2021,"This app is an absolute disgrace. So unreliable, cannot generate statement, no card channel control. Each time I open the app, I see my network speed running into Megabytes per seconds as if I'm video streaming. After doing a single transfer, the data usage is 216MB! Sterling Bank should be ashamed, this app really sucks.",1
2021,Beautifully,5
2021,Easy to acces,3
2021,Sweet,5
2021,I have been trying to upload to latest application but it can't load.What happen?,5
2021,I've been trying to login but to no avail . I don't know what is happening with this app. Can you explain to me ? Thank you,1
2021,Bad,1
2021,Satisfactory,5
2021,"I am having a challenge withy app, it shuts down each time I go to loan liquidation.....",5
2021,"Nonsense and very frustrating, for more 4weeks now I have not been making use of the app and I have divert my attention to my other bank because one bank has made me lost a business",4
2021,I can't even transfer because the app keeps crashing everyone I want to send money,1
2021,"Downloaded the app but can't sign up using my one pay details. App pop up the error message ""validation failed for some field, please check your input"" when my inputs were actually correct.",1
2021,This app doesn't have the feature that helps to reduce account balance by about one-tenth the normal balance.. I really need that feature back like it was in the sterling onepay app,4
2021,Room for improvement but top notch app,5
2021,Not as good as onepay,1
2021,App is crashing when I tried to liquidate a loan facility,3
2021,Lovely app,5
2021,GoodSlow,4
2021,Bad Experience,4
2021,"The worst app I have ever used, the previous one is far better than this useless app. I can not do any transaction on it.",1
2021,This app is crashing I can't do a damn thing with it,1
2021,It has no single value.. This is me saving you time and data. Dont download pls!,1
2021,Good,5
2021,Goof,5
2021,One of the worst apps I av ever used. After posting a review of how frustrating it is to use the app I was contacted by email to email customer service about the problem which I did but got no response for over a week. I called customer service and was told the reason why I couldn't reset my password as requested is because there is no email address linked to my account. For real? I was told to write a letter to Starlin bank manager requesting for my email to be linked to my account. Dumb App,1
2021,What happening with this app now. I can't see my account numbers in the app,1
2021,"For the past 3 Months I couldn't get access to my accounts through the App. It is a very useless issue and bad experience. I went to CC of my branch, they asked to fill a form for update of my email, I did but to no avail. I still can't have access. The annoying part of it is that, I was just logged out just like that. Very useless and unnecessary. I reduced the Stars to 2. Mtewwwww!",2
2021,sweet bank,5
2021,Good,5
2021,How can you update a perfectly working app and make it useless,1
2021,"Becareful I suspect this onebank people to be scammers, I made a transfer into my account and when I try to withdraw it they start telling me my account is restricted, restricted over what exactly, an account I have not used before just using it for the first time got restricted, I contact all their representative till date my account issues have not been resolve and nobody is saying anything about it, for this reason I don't think onebank is geniune, I wish I can give them zero star",1
2021,"The app is not the ok for me to use, it more upgrade and need to be fast as well...... Thanks",5
2021,"Genuinely and secure application, I believe its nicely and easily to operates.",4
2021,I have been having issue login into my account. The app requested for update but seems the app updating has been rolling for ever. It is almost a week now which I have started this process and it's like having the same experience. Am really getting frustrated transacting from my account. Please tell me what next to do.,1
2021,Good,1
2021,My number one bank,5
2021,Is one of it kind and very easy to access,5
2021,"Please return back to previous version , this recent version is rubbish.",1
2021,Splendid,5
2021,It is still the best.,5
2021,Wonderful app,5
2021,The app takes forever to transfer funds. I can't transfer funds that are urgently needed with this app.,4
2021,Good,5
2021,Ive been trying to update one bank for over a week without success,1
2021,If I could give it zero reviews I'd have done that. Such a horrible experience with this app. Please work on it. Thanks,1
2021,Peaceful,5
2021,It's not bad. It's user friendly and beautiful.,5
2021,Good,4
2021,I will not rate this app for 0.0star..that one star is for me to post..why will a app be logged out 20times in few minutes while on use... every thing about Sterling is so poor this days... this is not encouraging at all. I keep adapting with your bank for years even with no branch in the town i base... you need to impress people about your services...it takes more than a month or two b4 issues are solved and now app issue again...,1
2021,Gud,5
2021,"Since I start using it, am ok with it.",4
2021,Please this app is giving me a lot of problem since I upgraded it I can't do anything with it Please I need help,1
2021,Efficient,5
2021,I want to update but is not loading why ?,2
2021,Very good,5
2021,Too bad,1
2021,"Annoying app, it's the only mobile app I use that decides when to login and when not to, it always shuts down. Annoying banking app",1
2021,I am enjoying using the app but i hope they could provide transaction history. I like the live chat with kiki too it has been very helpful. I hope you guys do better on your banking network service. Though i dont have issues with the network but some of my friends i encourage on using the bank and the app are having little service issue. But all the same kudos to u all,5
2021,"I can't update up till now ,can't do mobile transfer from my account.Too bad",1
2021,Great app,5
2021,I will hate the app forever everytime try again and update..... For how many timee will i be downloading the app.... Better u do something about this now.,1
2021,This app is not Sterling bank standard at all. It is frustratingly refusing to update! The old app is far far better!,1
2021,"The app keeps closing up, i think it should be properly checked out",1
2021,"this app is just not what i expected. first i couldn't log into the app with my onepay account, i couldn't create an account with my bank details, it's just an horrible experience for me. DO NOT DOWNLOAD!!!!!!!!!!!!!!!!!!!!!!!!!",1
2021,"Pls I can't do anything in my app since because, their is a delay in the updating the app which I was instructed to do by the app, since then it can't updating it keeps rolling and I have data,I can't access my account, What should I do pls?",1
2021,"Worst app ever, i have an emergency to transact from this sterling app since5 days now, onebank sterling is not connecting. How long will i wait for? This is sooooo annoying",1
2021,I am interested on this,5
2021,Very bad experince have been trying to open this app for almost a month but not going through sterling bank has tobdo something about this where i am therebis no sterling bank there mean while have opened other bank app witgout stress.,1
2021,Experience was good. Service delivery on point.,4
2021,Fantastic app,5
2021,Good,5
2021,"Important digital banks are absent from transfer list during transfer. E.g. Carbon/One Finance, Renmoney etc.. Other bank apps have these.",1
2021,"I have been trying to update the app to no avail, I have enough space on my phone and data bundles on different networks but it's still not installed.",2
2021,Great,5
2021,Great,5
2021,Someone wanted to send money to my sterling bank (one bank) and it showed that my account is restricted and I don't know why so please fix this and I will take down my 1 Star review,1
2021,Good,3
2021,It's been two days and a lot of data yet this app would not update and I can't access my account. Please do something about the app updating with ease. Thank you I have sent two mail in response to yours and I still can't update or access my account on the app. Pretty annoying,1
2021,Very good app...thumbs up i love it,3
2021,Good,3
2021,It's a 😲 wow experience...,5
2021,I feel very disappointed with this app. To register is very frustrating. How can a bank app be this bad? I just opening account with you pple is not a mistake.,1
2021,Awesome,5
2021,"Sterling I'm disappointed at you. You restricted OnePay and brought OneBank which is slow and confusing and does not give RECEIPTS FOR CREDIT, for crying out load what kind of a banking app would not give receipts for CREDITS 😖... Please work on the app. For restricting OnePay and this OneBank doesn't deserve a star",1
2021,This app is a hoax. How can it be dowloading forever?,1
2021,It did not open on time,3
2021,Bad network,2
2021,Good,5
2021,Easy to use,5
2021,Best bank app,5
2021,"Very bad, unable to log in, saying account inactive",1
2021,This App is rubbish. Since the day I'm trying to update the I don't get it and my money in inside this account please I need my money out,5
2021,"Very bad, the transactions takes like forever to complete and the app sucks data like mad, kilode, Onepay Is far better than this nonsense jare, I'm uninstalling it..",1
2021,"Onebank, onepay, customer's pride",5
2021,Very good 👍,5
2021,Better than before,4
2021,Smooth interface,5
2021,It very good,5
2021,This is so annoying. Mtcheeeeewwwww,1
2021,"This app is very difficult to install, I want to update and after completion of downloading, to install it is an issue. It is really draining my battery.",1
2021,Great app,5
2021,Reliable and efficient,1
2021,It's very good and relatable App,4
2021,Abubakar,5
2021,"Very annoying app, always logging out while on use",1
2021,Fantastic app. Never disappoint,5
2021,What a bad experience! This is abnormal app because it brings a lot of delay while update is in progress. Pls let it be functioning well bcoz it perform below our expectations.,3
2021,The app is good,5
2021,Terrible. Some Transaction features not working. Keeps Freezing. Previous version is far better..,2
2021,Ok,5
2021,It's good,5
2021,Beautiful,5
2021,"So many things are wrong with this new update. First, the option to pick either my account or my wallet as transfer source is malfunctioning. I tried transferring but the option to pick my account wasn't there; only my wallet showed. Then when my account showed and I picked it, the option to input the beneficiary account didn't allow me to input the account number. I couldn't type or paste the account number. Then the app froze.",1
2021,Good bank,5
2021,Awesome,5
2021,Feel satisfied,5
2021,i dont understand what is happen since 3days now the network is not working fine,3
2021,I cant download this app,1
2021,Keeps telling me to update and refuse to update,1
2021,I'm not finding it easy to update my app,1
2021,My app is outdated and was asked to update it but I tried to update it here and it wasn't downloading for the past 2 days now. I can't do anything on the app now and this is annoying,1
2021,"Very very good. But I don't know what is going on on my app now.. They said i should update, but I'm trying to do that but is not working",5
2021,Worst app on play store .. all the reviews you see with 5 Star ratings were been paid for.. the app is very bad . They paid over 300 persons to give d app a good review it is d worst app ...,1
2021,Awesome,5
2021,Wonderful app I love it,5
2021,Great,5
2021,"Amazing app,Keep it up with the good job",5
2021,Good 👍,5
2021,This application always stops running on my devices,1
2021,Smooth,5
2021,"Gosh, i cant even upgrade the app. It stucks. Just pending since.",1
2021,VERY GOOD,5
2021,Excellent,5
2021,"It's too slow for me to update dis new app,since yesterday, even now it's still uploading,na waaoo",5
2021,Please its not showing me transaction history,3
2021,Very good,4
2021,Good,5
2021,Its taking forever to update and its affecting my transaction,1
2021,Working well,3
2021,This app is very good,5
2021,"Well, my complaint was resolved after several calls, chats, and emails. I hope the bank and the app live up to their standards.",4
2021,It doesn't show history of one's transaction. How can that not be on the app. Please include in your next update,2
2021,I cant upgrade the app,1
2021,This upgraded version has been pending and verifying since eternity. And it won't let me login to my account. I have not been able to access my account for a while now. Tosin Adesina,1
2021,"Changed my rating from 2 to 1 stars because your app is not, it closes whenever i try to view my transaction history. Statement of account never gets to my email, can't view my loan status . Work on your app",1
2021,Bed,4
2021,a little better,1
2021,This upgrade or updated version is the worst bank app i've used to date. It keeps showing error messages every time i log on and it's been difficult to do any transaction using this particular updated app. Sterling Bank should do the needful asap.,1
2021,To notch,5
2021,Pls am just tired of this oooh.how will I install this app ? What kind of system is this. Trying for over 2weeks now .I can't install app for transfer. Sterling bank what is the problem ? Help a sister,1
2021,It really make sense,5
2021,It's not opening now,3
2021,This app is very very useless..... please remove it from playstore,1
2021,Rubbish...I prefer one bank,1
2021,"Am really appreciating use of this great app, thanks.",5
2021,"The investment seems worthless to me... Ever since I lost my phone I have not been able to access my sterling account via mobile app because I can't even log in... Sterling has good customer experience in other areas, but when it comes to mobile app development and stability, I don't think they got the best people for the job. I've been using my GT world app for a long while and on any of my new device without all the complications that sterling apps gives me. my sterling account will go domant",1
2021,I love it❤️,5
2021,"This app is taking forever to update, is there another way out?",1
2021,I tried updating the app for days now but it keeps showing pending. So annoying and unfortunate.,1
2021,I am unable to update and install applications,1
2021,This app is so frustrating! All attempts to update d app is kill joy. Please i need to access my account ASAP. Thanks,1
2021,"Very beautiful app, it's truly One Time",5
2021,Good,5
2021,Must we always have issues in this country? Can't we just have things go right at least once?? The app has so many issues. It would work for a little while and then it crashes. Now it's telling me it can't retrieve my bank details while I'm trying to make a transfer. It fails when it's needed the most.,1
2021,I would have given a 5 but the fact that transaction history can not be generated on the app made it unmerited.,4
2021,One bank account I love it,5
2021,Updating app is not supposed to affect transaction but this app na wa,2
2021,Not bad but recently unable to access my account,3
2021,Easy and efficient,5
2021,Great banking app.,5
2021,Awesome,5
2021,Good,5
2021,Awesome app. Easy does it,5
2021,Nice app🙌,5
2021,"Always saying error; close OR wait. And at the same time, it will cut. **And No room for update, please do something.**",1
2021,This app this... Please downgrade this app.. Seems like the old one works better. Rubbish app!,1
2021,Good,5
2021,"Annoying Experience, I have tried severally to create a wallet account but whenever I tried, it pops out ""Error Service not available, this is on us. please try again later "". I have tried so many times and it keeps showing this message, I really need a this wallet account. For how long will this continue? Can you look into this issue and resolve it at your end? Thank you.",1
2021,"Unsatisfied This app is too slow and it collapse too, the previous version is lite, easy to use too but this new version takes time to load and before it goes to where to input password it takes time",1
2021,The app refuses to install after update download completes,1
2021,The app is easy to use,3
2021,Good,4
2021,The app has refused to update for the past three days. It keeps writing pending. It's not updating yet it will not allow you use the app.,1
2021,Good app,5
2021,Your virtual card doesn't have cvv via the App. What is the solution,1
2021,Too slow to operate not satisfying and discouraging.,1
2021,One pay is better than one bank,3
2021,This is frustrating!!!! I have been trying to update my app for hours but it won't even download and won't permit accessing the old version either. This totally sucks!!!,1
2021,You may not be able to use the App without the help of customer care during onboarding. The transition is not a smooth one.,1
2021,Great app,4
2021,Awesome,5
2021,Perfect in working,4
2021,"This sterling bank app is ...i had open d account yet i can use the app up to dc moment. After downloaded,it display 'installing' again and again. In some month back i use the app but when code sent , it works not. ANY OTHER APP FROM STRELING?",2
2021,Ok,5
2021,The app is hanging,2
2021,Nice,5
2021,Great,5
2021,This app keeps taking unnecessary charges everytime,1
2021,I love this app. It makes transactions easy and safe.,5
2021,Very good and easy to use,5
2021,Before am using the application successful but since wen updated the application is crashing why?,1
2021,Mobile data consumption by this app is extremely high. Just two sessions I had in a day and it consumed 254mb. What sort of data consumption is that?,2
2021,This app is disgusting,1
2021,The new UI sucks. The former one was much better and pleasing to the eye. Almost ran into issues when my account logged out and had to retrieve my password,2
2021,Nice,5
2021,"This app is the worse so far from sterling Bank,it refuses to open all the time,pls fix this ,its annoying",1
2021,I can't update my app since 4 days now,1
2021,"Good morning,am having issue of upgrading since four days ago because i was unable to log into my account",5
2021,Is faster and reliable than the former,2
2021,"My experience with this app is awesome, I like it.",4
2021,I don't know why you are forcing us to use this app it is not working properly. This is disgraceful to your bank,1
2021,"I can't use the app since three days now, is asking for update and I have accepted the update which displayed a new interface but it keeps rotating to be certified. Am tired of this, can't do transactions I need to do for three days now",2
2021,Fantastic performance,5
2021,Good,5
2021,Great app,5
2021,"The App has been wonderful, fast and incredible",4
2021,Please what useless bank like this somebody cannot update within short time,5
2021,Good,5
2021,Very poor am so sad what is this in 21th censure,1
2021,"I don't know what's wrong with this app ooh!!! It fails whenever I try to make transfer one this app, please you have to work on this app it's not convenient at all.",1
2021,Very smooth and o.k,4
2021,Awasome,5
2021,Taking a lot of time to update,1
2021,Very hard to enter,3
2021,Very good,5
2021,"I have had issues using this app since Friday night,very frustrating,it keeps saying I should update and it's not downloading,and to think u can't generate receipts for transactions previously done,is not good for modern online practice.",2
2021,Excellent,5
2021,"This would have been a wonderful app buts it is not. Each time I want to use it, I have to launch it more than 10 times before it finally works. Otherwise it closing down on me. It's very frustrating especially when I am in a store trying to pay for something I just bought.",2
2021,The app works swiftly.,4
2021,The app is not updating here,1
2021,I love sterling bank God bless the management,5
2021,I love this app so much,5
2021,I love the app,5
2021,I have been trying to update as required but it's been pending. It's frustrating cos I can't access my account!,2
2021,This app is such a time wasting app. I was notified to upgrade d app n ever since I ve been logged out. Upgrading the app is like passing a camel through the needle eye. It keeps rolling endlessly. This is unacceptable.,1
2021,Awesome,5
2021,"Easy, to use. Safe.",5
2021,Every time I login am been charged why,1
2021,O G,5
2021,Great,4
2021,Disturbing lately,3
2021,Is ok,3
2021,one app for all I like it,5
2021,this is a beautiful app ..it work smoothly good for money transaction,3
2021,The only app that shuts you out for failing to upgrade,2
2021,Fun easy and fast,5
2021,Excellent,5
2021,"This app is so good, it has everything I need, I don't really need to go to the bank... One pay was good but one bank is an adventure... thank you sterling Bank.",5
2021,I love this app 💕💕😘,5
2021,Perfectly good,5
2021,Manageable. Occasional network problem.,3
2021,LOVELY,5
2021,Excellent experience,5
2021,"Good application, iam very glad and feel happy when I used this application go effort thank sterling Bank",5
2021,Perfect app,5
2021,The app is okay but it takes a lot of time and data to upgrade,5
2021,Satisfactory,5
2021,Bravo,5
2021,Great,5
2021,EXCEPTIONAL,5
2021,This app is frustrating I'm unable to download this app,1
2021,I wonder why this app is taken too long rolling and not opening.pls we need to be informed when next there will be updates on account.have been stranded since yesterday evening now.pls work on your app pls@ Sterling Bank,1
2021,Why can't I installed it,3
2021,Very good,5
2021,"Very poor to even update, just rolling for the past 3 hours now no update to be made.",1
2021,Best,1
2021,Awesome App.,4
2021,Highly recommended,4
2021,Good,5
2021,"Stupid experience, I cant make any transaction since I updated the app at least the old version is better than this new one, and why dont I get a notification on the app when i send money or do any other transactions, why is it only when i buy card i get alert?? Please the service is really poor work on it.",1
2021,Very fast,5
2021,"I can't use my app because of a mandatory update, but the update refuses to proceed on my phone. I can't access my account because the update is mandatory",1
2021,"Worst experience, you cannot transfer when u needed to, due to bad network, and when you manage to atert becomes another issue",1
2021,Too slow. Too many unnecessary parameters making it slow and making it an internet MB guzzler. Takes too long to get simple tasks done. Former app: Faster with no frills. Thanks,2
2021,"Bad experience in updating When you are done with your update on the Sterling one Bank app let us know. Because I don't know what kind of useless update is this. Is it by Force to do an update, we can't make use of the app, and the update is not working, just pending since yesterday.",1
2021,One of the best.. Many may be illitrate to understand how to use mobile app.,5
2021,I can't login to the one bank application. The application is poor.,1
2021,Well improved but still need o be able to access statement of account or see how much you spend in the month in details.,3
2021,It's working perfectly 🥰 Good job sterling bank👍,5
2021,Always on point,5
2021,Excellent!,5
2021,I love it,4
2021,This bank app is the worst ever. It's the most terrible online transaction app in the world.,1
2021,Have been trying to upgrade the application but prove abortive am tired for more than 3 hours now,1
2021,"So hard to use this app, can't generate receipt for recent transactions....at time my savings account do disappear from the app it takes minutes to appear back and this affect my daily business transactions.",2
2021,Best,5
2021,Nice app,5
2021,"This app sucks! One pay is better by far. To register takes eternity. Each time I get to the finish line, I get the error message, ""Failed to validate BVN. Try again."" Then I start all over again and still get the same result in the end. Please what does it take to get one's BVN validated on One Bank app?",1
2021,Excellent,5
2021,Impressed,5
2021,The App is not Bad at all. Very easy to understand and use. Very user Friendly. I hope Upcoming updates would really be extra out of the Norm. Top Notch!,5
2021,Thanks The app is good,3
2021,It's better than others. Though very busy or slow today.,4
2021,Finr,5
2021,Splendid,5
2021,Cool app,5
2021,"So far, so good.",5
2021,"Am actually enjoying using yor bank app morethan any other banks, so i have no suggestion for now, just keep it up.",5
2021,"Hi, pls since morning I couldn't be able to use my app, the ask for update and am trying to do so is not updating since morning what's going on here?",1
2021,So stranded with this ..right now can't even update the app nor download...Poor bank..fruitfulness and frustrating,1
2021,Good and easy ..,5
2021,"The app lags a bit, the operation is kinda slow, aside from that, it is really cool",5
2021,"This is the best Banking application. Fast, reliable, Tested and Trusted.",5
2021,Exceptional,5
2021,Very good,5
2021,It's handy and helpful. I like so much,4
2021,Awesome and great app. The navigation is topnotch,5
2021,Good,4
2021,Very good,1
2021,The App is Great and easy to use. The only improvement I would want is the transaction history receipt should be assessed and can be shared if the customer wants.,4
2021,Excellent,3
2021,I love it,5
2021,Very good,5
2021,Have been trying to update the app since yesterday it's given me issue I can't transfer....,1
2021,Cool,4
2021,Wonderful,4
2021,This is just to good for me,4
2021,Experience too sad and devastating. Having updated more than two times the App keep asking me to update.,1
2021,Can't access the app. told to update still after updating still access. Attend ASAP,1
2021,Good,5
2021,The experience here has been sweet and fast but my 2k that the wallet account swallowed. Still pains me oo,5
2021,"Good app but it's a bit clumsy and inflows do not come with narrations, which for me, is not a good one compared with other banks' apps where you can view transaction narration. I guess that should be looked into.",3
2021,Nice app easy to use,5
2021,"I want to do a transaction and I was asked to update, I have been trying to do that but it's not going through. This is quite frustrating, is it compulsory to update. I need to do a quick transaction sterling bank!!!",1
2021,Very interesting experience. But the management can still do better and stop unnecessary charges that will discouraged your customer,5
2021,The app is so good,3
2021,Great,4
2021,Fantastic,5
2021,Our bank,5
2021,"Though I love the interface which is very user friendly. I've been trying to resolve a failed transaction ( debit without pay) and get my money through the app by chatting with kiki, up till now no solution for almost 2 months now",3
2021,Good,5
2021,"Poor, not happy with my experience while upgrading the App 😥",1
2021,Good but slower than usual,4
2021,Nice apps,1
2021,Very nice,5
2021,"Have always enjoy your app, love the upgraded one the most, it's very secure and safe. I recommend this guys.",5
2021,Good service,5
2021,Good,4
2021,Good,5
2021,Super,5
2021,Nice,5
2021,Clumsy.,4
2021,Everything you need in one!,5
2021,Best app,5
2021,Nice,5
2021,difficult to used when updated,2
2021,Create Update now or Later ...if I don't have enough space on my phone.. shouldn't stop my transactions.,4
2021,Optional,5
2021,Not enjoying it like before the other app. can't view previous transaction.Enprove it,3
2021,Good app,4
2021,Find it very very hard to update the App. Why is it taken forever to update.,1
2021,Perfect,5
2021,Great app¡!,5
2021,I don't like it. Everything thing about it is too slow,1
2021,Nice,5
2021,The new app is really nice with new features 👌,4
2021,Not able to get transaction history,1
2021,Yes this app has being saving me as an online business Vendor . Easy transaction.well detailed receipt. No crash. Just very easy to operate unlike other banks I can't mention here. Keep improving . Sterling .. Always One Trusted bank,5
2021,"Why won't i be able to see my past transaction properly? What's the essence of an app that doesn't show names of those that sent money? How do I confirm Customers payment? Also, I sent #122,000 to an eco bank customer, and the money has not been received by the person till today , over 2 Months, I've been to the bank several times, no difference",1
2021,Good,3
2021,Best and easy for use,5
2021,So far so good,5
2021,Nice,5
2021,Good,4
2021,This app is fast and easy,5
2021,"I love the app, just that i want to update since yesterday and it wasn't updated, and doesn't generate the receipt.",2
2021,The app has never given me issues despite the fact that i use it everyday i don't. Know for other people but one bank for me is the best,5
2021,Easy to use and reliable,5
2021,Great,5
2021,The other one pay app is ten times better than this one it's can't show me statement of account not even for a day,1
2021,"The app is too clumsy to use. Unable to print transaction history real time, unable to check debit records to validate claims, unable to reach account officer. Work on your app so we can enjoy the seamless you preach.",1
2021,Good,4
2021,Excellent and easy to use,4
2021,Why are you people mixing today and yesterday's date on your monthly review? All the transaction made on 5 sould be on 5..ok,1
2021,I don't understand the rant in the comment section. I have not had any form of hitch since I started using the onebank app. There's always room for improvement though.,5
2021,I love sterling bank,3
2021,"Sterling bank is one of the best banks to bank with if not the best, their seemless way of transfers and the one bank app is just amazing i will choose them over and over again.",5
2021,It slow and annoying,2
2021,This app is very easy and good Just cool down and understand it before using,5
2021,The app is very good and its good in banking no error you can also borrow loan with low interest,5
2021,Absolutely effective,5
2021,This app is too poor you can not see your laat transaction and your statement of account there,1
2021,"This is by far the best experience I have ever had using a mobile banking app for the past 10 years... Fast transfers, high transfer limits, very reliable network servers, never disappoints.",5
2021,I am giving a one star because I can't request for a card ...I keep getting error message .....that it's on you guys ...get me a card and I'll step up my review,1
2021,Excellent App,5
2021,"Splendid, easy to use, and helpful",5
2021,Its a great app Just need not master its features,2
2021,Nice,5
2021,I want to register on OneBank mobile app but when I put my account number it says INVALID ACCOUNT NUMBER for more 3 month now... worst app ever,2
2021,It's okay,4
2021,It's Very nice but it's not printing receipt as it's obtainable in other Banks,5
2021,Easy to use and not complicated,5
2021,Excellent,5
2021,This is an amazing App,5
2021,"Since I updated my onebank app , I am only to see my outstanding loan balance so as to pay off as anytime I click on the invest and loan the apps closes.",3
2021,It is cool,1
2021,It's a really nice app. Very cool,4
2021,"This app has been helpful so far, I'm able to do my transactions with ease, even though there are network issues while doing it, it doesn't cancel my progress",3
2021,Just downloaded this app and I'm enjoying it already..Smooth registration and easy to navigate.Highly recommended,4
2021,I love the app. It's been very effective.,5
2021,"This is the best banking app have used so far, it's a very great and convinent app for making payments.a",5
2021,Good app..The app is just on point... Transfer and any other transactions are easy to use...it works perfectly fine,4
2021,A reliable and safe app 💗💗💗💗 I always have a quick and scamless experience,5
2021,The app is lovely,5
2021,This app is really reliable. I have been using it and so far I have not encountered any hurdles..nice putting this together,5
2021,Fantastic app to use,1
2021,It's very nice.i love it,5
2021,Great app. The UI is nice.,5
2021,"The best bank mobile app ever! Efficient operating system,making it easy to carry out any transaction and other.",5
2021,What a great app to work with .... Wow this is outstanding so good to use this,5
2021,This app is pretty cool ! Is working fine !,5
2021,"I believe it's a very good app and fair likewise, however I don't really know my way around it yet.",4
2021,The app is okay for my Expectations,5
2021,Very good app,5
2021,"Great app, keep it up!",5
2021,The App is very easy to use and subsequently a nice app. It allow for easy transfer and receive of money. A very good app,5
2021,"If there's another word apart from fast and reliable bank app ever, I'd have used it. Keep up the good work.",5
2021,"Terrible application you can't pay other bank account from this app, terrible experience and you hardly could get statement of account on weekend especially",1
2021,Awesome,5
2021,"Well for all i care, having checked previous review of this app, it just bring me to a conclusion that you guys are trying, i encourage you to do more. I like your app. Great work!",5
2021,This app na scam he shop my 40k Scam Alert 🚨🚨🚨,1
2021,"Where should I begin? Your app consumes large amount of data. I sent your help desk prove of this but nothing has been done so far. Scared of loging and make transactions Also, why is the app and the website login seperate entities? Transaction done via web won't show on the app and vice versa? Who came up with the idea of scrapping saved contacts for airtime transactions? Why do I have to go inside my contact, search for frequent numbers I do top up to? Smh",1
2021,Best app for bulk transfer and bill payment and so much more 😊 Thank you OneBank continue with the good work ❤️,5
2021,Great!,5
2021,"One App is one of the better banking app that helps customer Experience, it's simple and easy to navigate",4
2021,Nice apo,4
2021,The app is easy to use and has a good UI/UX design. Never had issues with app since I started using.,5
2021,Good,5
2021,Good,5
2021,"This banking app is one of the best Banking app at the moment due to its fast transactions,easy bill payment and many more.✊✊👍",5
2021,"Contrary to what people say, I've really been having a good experience using this app. It's simple and convenient",5
2021,I kind of like this app now,4
2021,Excellent,5
2021,This app is a great app. A breakthrough I'm fintech. I got my virtual MasterCard without visiting their office.,4
2021,The bank app is easy and accessible to use much and deserves more than 5 stars,5
2021,Best Banking but so far... smooth sailing (and a great rate). Easy online experience....Professional service,5
2021,The bank is awesome 👌and I have been using for seven days now I must say I'm happy using this bank,5
2021,The app is super dope Very easy to access No transfer issues.. I haven't experienced any This bank is well detailed and its a joy to bank with them big thumbs up,5
2021,"I'm really thankful for good apps such as this, I have been using USSD and it has been stressful with poor network. This app is good.",5
2021,Sterling onebank is the best banking app the moment due to its banking features such as fast transactions bill payments etc 🔥🔥 tell a friend to tell a friend thanks.,5
2021,"Great App, It's easy to use.",5
2021,"I finally decided to try out this App for my banking system and my transactions have been smooth, thanks to my friend for showing me the light..",5
2021,Easily the best financial app I've used in recent years. The user interface for a outstandingly good too. Kudos,5
2021,This app is really amazing easy access with less stress✌,5
2021,Amazing app. The interface is beautiful especially with airtime transactions.,5
2021,I don't know why some people are giving bad review about this app The app Is okay In fact the app running well The features are fantabulous 😊😊,5
2021,This app is easy to understand from the bills payment to sending of money. This app deserve more than 5 star.,5
2021,With the number of unencouraging comments I get concerning this app I almost gave up on it but thanks to God I didn't.. This is one of the most amazing banks I have come across. Thanks to OneBank and its developers.. Nice one!!,5
2021,"This is what I need, an all where I can pay my bills, send money to my family in the village without stress . Kudos guys",5
2021,"Wonderful The application is smooth, clear and easy to use. I am so happy with this new update. I'll advise anyone to try sterling bank. They are the best ♥️♥️♥️♥️",5
2021,I really love the recent update. My transactions are now flawless and delivers instantly.. It is a huge improvement. Thank you. Easily 5 stars,5
2021,I don't wanna use words that are not friendly but I will advice the developers to make these app as relatable and simple to use as possible.,1
2021,Perfecto,4
2021,"This app is truly the one!,it's been a while i used an app as effective and swift as sterling one bank.Wow!",5
2021,It is really a good app,5
2021,"This bank app is brilliant. Its operations is seamless & smooth-running. The steps to going about using it is well-detailed & self-explanatory. I just had to give a review. it's a 7/5. nice work, guys.✨",5
2021,"At first sight, the bank’s mobile app is astonishingly beautiful, with a lovely user interface to complement its easy navigation menu and I'm wowed by its amazing features. Highly recommended!",5
2021,"I am glad about the way it is even easy to register for me. That I can create a wallet in less than 5 minutes, that is the same wallet that I am using to make my transactions go on like this. I have not upgraded to a full account yet sha",5
2021,Very easy to use interface with smooth experience. No bugs no backlog also. Nice job Sterling Bank,5
2021,This app is far more better than the previous banking app i've been using Fast transactions and fast responce from the server 99% recomendation,5
2021,"A very pleasant interface, easy transactions, the onboarding on the app is quite easy, one can say he's walking around with a bank in his pocket.",5
2021,"I will certainly recommend this banking app for anyone who is looking for an easy and convenient banking online, lovely interface and swift transactions.",5
2021,It deserves a 5star because it's so easy to operate and user friendly. I think it should be the best Banking app ever I've operated.,5
2021,"This app is working wonderfully well, I really enjoyed the app. But you can improve for better user experience.",5
2021,"Using Sterling One Bank has really help me, fast response, quick transaction. Kudos guys z",5
2021,This app is one of the best banking apps if not the best. The app is user friendly and easy to operate. And as far as I'm concerned this app deserves a 5star rating. You'll should try it out.,5
2021,"A Top tier mobile app, I've used alot of mobile apps but this one is far better... carrying out transaction is fast , I pay my bills easily here the app really deserves a 5star rating from me",5
2021,I enjoy using this app for online transactions and I've not been disappointed. Some unwanted ads though but the general services is worth the 5 Star(⭐),5
2021,I've been using this app since my friend introduced it to me and all I can say is that I've never regretted using it. I'm rating it 5stars and recommending for people to also use it. Good job and continue the good work.,5
2021,"The interface is really cool. Makes it easier to navigate the platform. If there is more than 5 stars, this app deserves it",5
2021,"As much as there is room for improvement, this is by miles the best Internet Banking/finance app in Nigeria at the moment. Seamless processes, awesome user interface and experience. Brings all round banking right to my space. Well done OneBank",5
2021,The app is extremely amazing.,5
2021,A very good app.... Easy to use and access ... No stress at all,5
2021,"Registration is easy and was done myself, it is effective and by far one if the best app to use without any problems plus transactions are really fast,,,great job guys.",5
2021,"The app has been really nice and reliable, also fast .",5
2021,"The app is good,fast and reliable.",5
2021,Best app for transactions try and use the app,5
2021,It is seamless and user friendly. All details are easily accessible. I would recommend to all sterling bank users.,5
2021,This app has a great interface for customers that aids in speeding things up and giving a wonderful experience...Kudos to the team for a job well done,5
2021,"I love the style and user interface, I would recommend it to friends that we bank together at sterling Bank",5
2021,I recommend this app to any one looking for a good bank with fast customer service,5
2021,"Banks have gone on the path of online banking via applications for a while now, but many haven't lived up to expectations, I must say, Sterling OneBank has avoided such mistakes and has done a perfect job with this application, it's very nice, quick and easy to use, nice one 👏",5
2021,"This app is really amazing, greating invention by Sterling bank. Although, it could be get better but it's a 5 star from me already 😋",5
2021,"So far the experience i have had on this app is so amazing, the responsiveness is second to none Big up to the developer",5
2021,"I'm giving the app a five star rating because it lived up to my expectations. The app is user friendly, easy to navigate and allows you carry out your transactions with no stress.",5
2021,This is the best mobile banking application I have ever used. It's user-friendly and efficient. I recommend it to anyone who loves good products.,5
2021,This app is very good and easily understandable thumbs up this is a great one,5
2021,"I'm giving this app 5 star because it is so on point. The transfers, statement generation, bill payment, cashless withdrawal on ATMS, airtime and data purchase are all smooth without hitches..nice one from the bank",5
2021,"Basically this is like no other. With a User friendly interface, thumbs up to the Devs that built this app💯",5
2021,It is really a perfect mobile app. Very seamless and effective. Really love the interface design also.,5
2021,I like the fact that there wasn't any stress while downloading and there were step by step instructions,5
2021,"Wow! This app is so magnificent, The User Interface is just so on point. I will definitely recommend this app over and over again",5
2021,Great app. Easy logon and swift transaction speed. More work to be done though.,5
2021,"This app is so amazing, easy to use and less stress.. I can easily do my transactions etc without panicking... Great job guys keep it up",5
2021,"I must confess with my short usage of this mobile app, it's been of great help and user friendly, download it and have fun transacting.",5
2021,"This app has been useful, no stress. It makes banking easy. Kudos to sterling bank for this One Bank mobile app.",5
2021,The app is just on point... So nice and very easy to use... I really love every bit of this app,5
2021,Easy to use app. Very covenient mostly for first time users.,5
2021,This app makes much sense TBH... It gave me more than I expected with it's outstanding features,5
2021,One of the best mobile banking app available. Kudos to the developer for such a great job,5
2021,This app is lovely.. one of the best Bank App have used.. Very easy to operate and stress free process.,5
2021,"This is one the few good bank application i have used, its quick, bulk transactions are easy.. good one Sterling bank, great work",5
2021,One has been a very user-friendly app. I have not had any issues using it. The user interface is first class. ☺️,5
2021,"This App is really good, I just started using it and I can already do alot with it and there's is also live support.... It's nice",5
2021,Was quite skeptical when I downloaded this app but have gotta say this app really makes online banking as simple as possible it's fast and easy to use am quite impressed Keep up the good work,5
2021,"This is the best app i have used so far... The user interface is great , everything is smooth and its highly secured...i love this",5
2021,"The app is great though, it's reliable and easy to use no much stress here I'm rating it 5 stars",5
2021,Tried registering an account on the application but kept on quiting at a particular stage! Nice interface Good UI & UX,5
2021,"This Is the worst bank ever honestly, i have been emailing this bank to change my alert sim, because am currently not in Nigeria, they refuse to change my alert sim since, very annoying",2
2021,"Very poor, for some weeks now I have not been able to install this app.",1
2021,Always restarting in the middle of a transaction Too bad for an important application,1
2021,This app is so frustrating and annoying..its just so useless ...wallet is always empty while am havin much in my account..I cant just understand dis...,1
2021,TODAY TUESDAY 16/11/2021 ABOUT 18:30 MINUTES YOUR APPLICATION DOES NOT WORK FOR ME BY NIGERIAN DIASPORA RESIDENCE AT ABIDJAN COTE D'IVOIRE FIND SOLUTIONS TO THIS GREAT PROBLEM SIR,5
2021,Very annoying APP. Can't even use it on my phone for any transactions.,1
2021,Excellent customer service.... keep it up.,5
2021,Excellent,5
2021,Well I think the app is quite good I like it But just work on a few things Thanks,4
2021,"This version is poor, I prefer the previous app this one doesn't even open when I log in",2
2021,"Sincerely, this app needs to be reviewed. It's too clumsy and not too user friendly.",1
2021,"I noticed my name is replace with another persons name on welcome page..however,all effort to liquidate existing facility proved abotive,as soon as one initiate liquidation,the app automatically stop working..kindly check and make app more proactive.",1
2021,Very poor,1
2021,Excellent,5
2021,"Probably worst experience I've ever had trying to use an app. An app is useless when the experience is poor. I've spent money, time and energy trying to use this app for like two months! Fails all the way to register! Travelled almost 500 kms to visit a branch with same poor experience. Why are you guys doing this? No token sent to my linked number even when inside the bank branch! There should be a limit to this time wasting effort by a bank that claims to focus on one customer! I am done!",1
2021,The App is misbehaving,1
2021,Please I can't get over the referral code Maybe someone should take me over this I need the referral code pls,1
2021,"I don't even understand the app, since downloading the app, anytime I try buying airtime, the app freezes and close.",1
2021,Wonderful and has many features which makes it fun... I have always love sterling bank and their products,5
2021,"Very useless app, I can't even register, it keeps showing I have a profile already mean while Ive never created a Sterling online bank profile before. And even the customer care have confirmed it that I don't have a profile on the app. I was advised to chat Kiki the help bot, we were making progress on it until they started asking for Whatsapp 4 character password, there's nothing like Whatsapp 4 character password, I only know of 6 digits passcode. Sterling bank just have tons of useless apps",1
2021,Nice App,5
2021,The app is a mess entirely This bank is still the worse ever,1
2021,Easy to use and also efficiently functional,5
2021,"Very fast, effective and efficient",5
2021,Sterling Bank!!!! You guys have the worst IT in the banking sector I must say. Your app and ussd management is frustrating and horrible. Apart from customers funds being in your bank every other thing concerning IT operations is ZERO. PLEASE WORK ON IT.,2
2021,Awesome,5
2021,Good,5
2021,I can't even register my details...keeps saying it can't retrieve my account ... frustrating really,1
2021,Finally the App was successful downloaded after so many trials,2
2021,"Sterling says “join the moving train don't be left behind” this train looks like it's taking us back to the 19th century, I was expecting a train ride to the future. I still love the OnePay app more. OneBank is not fanciful and effective as the former. Sterling bank what's happening? Your reviews aren't something to write home about. When I am satisfied I will return to give you guys five star. ✨.",3
2021,This app is messed up oh. I have been trying to move from one pay to this current app but it's not working always showing error back to back I don't know who brought the idea of you guys changing app because you are warning people to move but yet the new platform is not ready to accommodate people. And it is FRUSTRATING 😡😡,1
2021,Terrible,1
2021,Gurranty,1
2021,The app keep crashing!!,1
2021,This app is awesome,5
2021,The new app is slow and the design is bad,3
2021,The app crashes on my Samsung Galaxy Note 4. Please do something,2
2021,App keeps hanging whenever I want to make a transaction,3
2021,"I'm having a problem with my registration, it always shows me ""Invalid user or code"" after dialing the code. 😥",1
2021,I dont seem to understand the reason why the app keeps stopping Its frustrating,1
2021,"This latest update is so frustrating. It uses large amounts of data. I wanted to transfer to another account, the data consumed was 193MB within two minutes. What's going on?",1
2021,Great App so far,4
2021,"Sterling onebank thanks so much for the banking with me, I'd hope you work together hands in hands with me for the betterment of society!!!!",5
2021,How can i change my lost number too new one,5
2021,The Poor ratings here can explain why i don't need to say anything further...,1
2021,Good application and best,5
2021,Same thing as what others say .....the app is so faustrating ....cant even sign up it keeps showing invalid account number...it sucks a lot ....please fix the goddamn problem...,1
2021,"Easy to use mobile app, well-done Sterling!",5
2021,"The app is just on point. Transfers. Scheduled Payments. Bulk Transfers. Statement Generation. Non card withdrawals on ATMs. Account Opening. Dispute Resolutions. Cheque Request. Bill Payments. Airtime and Data etc. This is truly a bank in the pocket, always on point.",5
2021,This is the best its user friendly and easy to use. I can login with the fingerprint option too.,5
2021,I always have a quick and seamless experience with the One Bank app. I have only experienced an issue with the app once and the issue was resolved within 24 hours. Well done Sterling Bank Keep doing more👏,5
2021,"I love the App, easy to use. Working perfectly. Nice one Sterling 👍",5
2021,Intuitive application. Very smart and convenient app for payments. Every thing is made so easy....,5
2021,"Dear Sterling Bank, this app is sham. For the past two days I have not been able to register. No wonder I abandoned my account..",1
2021,I have been trying for days to download the app,2
2021,This is the most useless bank app I have ever come across after providing my account details and dialing the so code got from the bank its keeping telling nonsense,1
2021,Onboarding on the App was quite easy for me. The interface on the latest version is very pleasant and carrying out transactions has never been easier. Keep up the good work!,5
2021,It's a very good app,5
2021,The app is top notch. I have used other apps and i can tell you that this app is the bomb. very robust and friendly. Way to go sterling,5
2021,"Great app to track all your Expense, Save and Invest!!! It is worth downloading...",5
2021,I find it reliable and secure to use. I also feel the experience is personalized.,5
2021,😭😭😭,1
2021,Why must I necessarily visit a branch to reset my password? Your Kiki is the most annoying invention. It's a thumbs down for me.,1
2021,Have been having issues opening the app. Each time I try it closes automatically please help out thanks,1
2021,The One bank app is pretty easy to use and very safe. Awsome features they have in there and an amazing User interface. Excellent work by the Sterling Bank Team!!!!!!,4
2021,I have been having the worse mobile banking app experience with this application,1
2021,The only thing they got right is the interface... The app keeps stopping and unable to carryout transactions. Will give u five star for this of u can improve it.,3
2021,I will certainly not recommend this One bank App to anybody as it failed to meet the required standard of a simple reliable App. I have been trying to register onto the One Bank platform for hours now without success. A bank clerk informed me that it is only a matter of inserting my One pay details and I deed just that with the same result. If my OnePay account details failed to succeed what else can I do? I sincerely hope they can fix the bug before the deadline expires soon. I don't want to be denied access to my account.,4
2021,Difficulty login into my account what's happening please explain,1
2021,"This is useless app I had ever seen in the history of banking, I can't bear the lost I have incurred in trying to download the app and keep on downloading and downloading for many times and wasted my data for more than 5times",1
2021,Welldone,5
2021,"App is always crashing this days, it does not open, have deleted it and re install still the same.",2
2021,Fantastic!!!,5
2021,"This is one app that is the worst of it's kind, drains data more than watching a complete movie on youtube. Worst bank interface, too many adverts and marketing thereby affecting other essential features unlike the onepay app. Address this issues or leave us to our onepay and stop threatening to shut us out of business because onepay seem more reliable and convenient.",1
2021,The app is not user friendly. I can't view senders details of deposits into my account.,2
2021,Best Banking application. Smooth payment option,5
2021,"For over 1week now l can't download it, it so bad",1
2021,"Rhus app is a joke, they will tell you to provide your bank details in orher to get a loan, and will ask you to input you ticket number and password, which they did not even semd to tou at first useless app",1
2021,My account number is accurate but I can't even register. I don't know what's wrong with this app.,1
2021,Good app,5
2021,Perfect,5
2021,Am so angry with this App. Ever since I format my phone and I lost my sterling onepay. I download this one bank is having problem for me to log on after putting my user name and password.,1
2021,"the app is great, but I'm having problem with transfer, I have money in my account but why is my wallet empty, I couldn't make transfer at all",3
2021,"I have installed the OneBank app but can't sign up using my credentials. This is been ongoing for weeks now. Error message says some fields are in incorrect, yet I use the same username/password for onepay.",1
2021,Poor app Takes too long to load. Registration could not be concluded... Error messages while attempting to conclude registration.,1
2021,Awesome,5
2021,Good,5
2021,"Im finding it difficult to activate it, its not just working",1
2021,It's ok,4
2021,Stupid app can't recharge from this app,1
2021,This is the third time I'm about to install it. I can't get past were it ask to put the new transaction pin.. It keep saying failed. It's so frustrating. Please do something about it.,1
2021,"I've been trying to log in my one pay details on one bank but it keeps telling me ""invalid details""",1
2021,I regret ever opening an account with this bank. I cant believe after going to one of your branches to update my account and actually presenting my documents that u will still freeze my acct! U left me stranded in a foreign land without being able to access my funds! How sad!!!!! I'm totally devastated!,1
2021,Is onepay no more working? This onaebank is just tiring...I can't even load my account onto it,2
2021,Cool app I like it,5
2021,"Please confirm why recent version is crashing. I will update this review once that is fixed. Sterling is my Bank, they are youthful and innovative.",5
2021,Please bring back Onepay and update it with the said new features from this one,1
2021,Why does it keep crashing each time I try to access it? Please fix this,2
2021,Good,5
2021,"Please in your next update, add where someone can easily check for previous transactions on the app. I mean, 'transaction history ' thanks",2
2021,"It's indeed a very useless App as I can't even register, after I provided my OnePay username and password correctly and I choose OneBank Transaction Pin and confirm that the Transaction Pin match, but it keeps displaying 'Validation failed for some fields. Please check your input'. I checked my inputs over and over again to confirm that all the details provided are correct but still failed.",1
2021,Though the app is cool when it opens but sometime it hangs and closes on its own. May some bugs need to be fixed,3
2021,Downloaded the app early this year and showing inactive unlike Onepay,1
2021,I really prefer the onepay app,1
2021,"This app is very frustrating. I have not been able to use it since I installed it. I can't send money from my account, because it's not displaying my account number, it only display wallet as source for sending money. I advise Sterling Bank to go back to Onepay app. Onebank is a poor app, not user friendly",1
2021,"This app is nothing but hassle, one can spend eternity for registration process and yet no success. Kindly do something regarding that.",1
2021,"Good app, please we need the fake bank balance feature that was on onepay, we need it for oneBank. Also too many features, making it too clumsy, I trust you guys to unclutter the app 👍",5
2021,Nice one,5
2021,My only problem With this app is that it keeps shutting down everytime I try to check my specta loan balance/Liquidate the loan..Try and fix this problem..Thank you...,5
2021,"This is total rubbish now. I want to use my card for online transactions, i was told to enter the otp sent to my phone number and email address but till now for almost a day now, no otp received either on my phone or email address.",1
2021,Am unable to login successfully . Also trying to recover my password is frutile. Talking to customer care service via email was fruitless cos the don't respond till now. It's not useful to me so not efficient at all,1
2021,Wonderful experience,4
2021,"I've had a great experience using this OneBank application, it's really nice and my transaction has been good from the very first time using it, great App",5
2021,This app keeps shutting off between transfer process,1
2021,"When you select current loans under the loan liquidation, the apps goes off. My concern is that, there may be other modules that are not working properly too. Test, Test all modules before go live.",3
2021,"Honestly a lot of work should be put into this app to make it better. You can't just fill an app with many options and they won't work properly. Not the transaction history, not the specta loan (always unavailable).",1
2021,Cool,5
2021,"Most of the sub menus are not responsive for a bank app, forget aesthetics and do the needful, like you cant do so many things on this app, buttons are just allover the place and they dont work",1
2021,"I have linked my new phone number to my bvn for the past few days ago but not yet update,am not happy atol please you people should update it fast",2
2021,"Been unable to transfer for days now, what's happening??",1
2021,I am finding it difficult to register It's just giving service unavailable,1
2021,Am not happy with this app,1
2021,The app consumes too much data. Just loging in alone can use over 130mb. It's really saddening and discouraging.,1
2021,"This app is fair, but the problem is that you cannot generate past transaction history on the app. It's too jam-packed with features that aren't so important to be honest. How do we use a bank app when we can barely check our past transaction history and print receipt like it used to be on One Pay? You guys should work on it.",2
2021,"I am unable to do transfer transaction on this new app. After inputting all information, there is no button to send or confirm to put my transfer pin.",2
2021,Excellent,5
2021,I will strongly advice Nigerian diaspora to avoid using this bank. Their model of operation is quite a stressful one. Their help desk give conflicting advice to staff branch. I discovered the app can only be updated with your registered Nigerian number and not an international phone number. They send you a code to enter which is only sent to Nigeria phone number. They have not given consideration to their clients living overseas. I hope the customer service takes this feedback on board.,1
2021,updating the app had been hell even till now.. 😢😢😢,2
2021,"The other application, One pay was better, pls allow it back to the Network. This one is a failure & too bad.",1
2021,Nice app,5
2021,Flesible and great,5
2021,This app is a waste can't even sigm in,1
2021,Is very good,5
2021,I can't register with this app which is bad.,1
2021,Great,5
2021,It has refused to accept my password,1
2021,"Good app. Still prefer OnePay though. But i've had an issue with the App for a while now. I blocked the virtual cards I created, then if I want to create a new virtual card i'll get a prompt ""you've already requested a virtual card"" Is there a way for it to be fixed? Thanks.",4
2021,This your one bank app is useless and I honestly don't know why you want to force it on us when one pay is working without any hitch. I tried to download my account statement this afternoon to no avail only to discover that this app has consumed 348 MB of my data to a failed request. Same was done successfully and seamlessly with one pay and with just 309 KB of my data. I have the screenshots captured and saved. I think is time for me to stop using your bank.,1
2021,This onebank should either be scrapped or removed from playstore.... Wahala every time... O ti sun mi,1
2021,Very good app,5
2021,I cant transfer,1
2021,Bad App Ever sterling bank should fine something to do tho this app,1
2021,"This app is worst, it's better you bring back one pay.",1
2021,"I hate this app,I tried to login and it keeps saying account inactive",1
2021,Honestly speaking Im really tired of this app. How can i install a mobile bank app like this and cant make one successful transfer..consecutively i have tried it still the same issue. I even tried using a wifi even changed my network still the same thing. What is this biko nu,1
2021,"Am tired of this app, to login na problem",1
2021,Too good,5
2021,Not even working in my phone. The other app that preceded this one is better. Why did you people change the winning team?,1
2021,This is the worst banking App ever. You cannot rely on the App to show you transaction histrory. Receipts of transaction is not detailed. In general the App is not user's friendly. This App doesn't deserve any star rating.,1
2021,"The challenge I face with this app I couldn't create virtual debit card since the day I opened the account. And I called customer agent many times, I didn't see any changes,",2
2021,Just not logging given excuses for months,1
2021,Why would Sterling Bank want to terminate a robust user friendly simple to navigate lovely interfaced OnePay app for this bogus clumsy over burdened application. I still dont understand. I am a coder and I see far more than an average user here. Even SIMPLE access to transaction history is headache.,1
2021,"Please, fix it. I can't log in. It continuously pops error. I had to uninstall it. I was only lucky that I had not uninstall the one pay",1
2021,There is an account I frequently send money to with Sterling onepay at Refuge bank but Sterling onebank does not have refuge bank listed among the bank options. Do look into this cos I will desist from using my sterling bank account to another bank as soon as onepay which enables to transfer to Refuge bank is disabled and replaced with Onebank.,1
2021,I updated the app today and it can't let me sign in. This app is one of the best app i ever know but it keeps shooting me out and i have very important transactions to make. Please come to my aid...,1
2021,"I don't even know what say about this app, the app is just annoying, how can someone will be paying bills and cannot input amount its own amount.you people should work on this app. Everything about the app is low",1
2021,"Difficult to transfer money thru th app. When I click on my account, it doesn't highlight it. Its been frustrating.",2
2021,Login or registration for the App seem difficult.,1
2021,"Hi Sterling Bank, I will suggest you treat dz typical Nigeria app as if it was never created. The team behind this worthless app should be ashamed of themselves. I call it a typical Nigeria app due to the backward trajectory of the country in the committee of nations. I do not know if this app is more useless than Buhari or Buhari is more useless than the app. App upgrade is meant to solve problems, dz app did nothing.",1
2021,I can't login What's the use of the App when you can't login. It should get zero stars,1
2021,Worse banking app ever. Horrible bank both physical and online,1
2021,One pay had no issues. They just had to create a rubbish app that won't even login now,1
2021,"For like three days now I can't access my onebank app,I can't login,if an trying to login it we return me to my phone menu and this is very bad",5
2021,I can't see My transaction history why,3
2021,I have been trying to register for months....... Am unable to. Pls do something ASAP The reply is invalid activation code or user,1
2021,"Trying to make a cheque deposit, yet the app would crash on 2nd snap. Fix that bug",2
2021,"Nice app, try and increase your loan qualification.",4
2021,"I'm giving this app five star because I have been making use of it, in all my transactions but I have only one issue. I have been having this problem with the application and it will not open again, it keeps on telling me Sterling Bank has stopped I do not even understand why. Please work this out because I wish to start making use of my app...",5
2021,"Useless app, it keeps telling me invalid login info and quiting itself. So I thought I forgot my password and changed it and tried to login again and it's still the same result.",1
2021,"This is nonsense app After downloading the app, migration is not working. Keep getting invalid username.",1
2021,"Sterling one bank is oneof the useless app have seen so far, i regret deleting my one pay cos it very fast and easy to use, this one bank is complicated and frustrating.",1
2021,Worst bank app,1
2021,I've not been able to make to access the app for almost a week. I cannot make transfer. It's very pathetic. It's a bad experience. I've updated it like twice. Poor app.,1
2021,Amazing app,5
2021,"I had no issue with one pay but this one bank keeps giving me high blood pressure. Each time i want to enter IOP that is when i will be told that an error occured . In one day errors kept occuring about six times. I had to uninstall it. If it is intentional ,remember that you asked me to move to OneBank.",1
2021,"This app is totally nonsense , imagine I can't terminate the double investment I made on this app. I'm rating this app zero star",1
2021,This is not a good banking app at all. Cos your network is most times bad and I don't get to do any transaction. Hew!,1
2021,"Very bad, like the worst ever, why changed better onepay app for this.",1
2021,I can't sign up or register using my Onepay pin nd password.. It keeps saying validation failed for some fields.. pls I need solution to this urgently.,1
2021,"I love this app but it keeps going off and on, even when one is in urgent need",3
2021,My best app,5
2021,"This app is rubbish and waste of data,I regret opening account with sterling bank.since Last week I can't login into.my app,you people don't even need any star",1
2021,Whats wrong with sterling bank sef? One bank isnt working...you stop onepay..cant access my accounts...i so hate this,1
2021,App keep crashing at a point of login since two days now. Bring OnePay back. This App is so Annoying,1
2021,"This is the most useless app ever and to think I deleted my onepay that was so efficient to install this terrible app! Not user friendly, I've installed and uninstalled like ten times, same awful experience. To make matter worse I can't even login into my account. The developer of this app needs to be arrested immediately. Like no value for money! The amount of MB I've wasted on this gabage is heartbreaking 💔",1
2021,"This app is so frustrating,,since 3 days ago i don't have access to login I have call the customer care, explain to them and otp have been sent to me in creating another password still not working I have mail them still not working Very annoying",4
2021,"This app isn't even working, I can't even verify my identity, can't sign in cause it keeps refusing my correct details. If you guys aren't ready to move, stop stressing us and leave us on onepay, it works just fine. Don't let me call your bank, you won't like it.",1
2021,Ok,5
2021,"The app is quite annoying. Tried to register using my OnePay details and it kept telling me invalid username. I uninstalled and reinstalled after I chatted with a customer Care on the OnePay App, still the same thing. So I have to locate a nearest branch to get it sorted out.",1
2021,Best bank app I've ever used,5
2021,I couldn't login since last week,1
2021,Nice interface together with smooth acess! Very easy to navigate unlike other bank apps. Kudos,5
2021,"How can I rate what I can log into since last week now nd I don't know what is really the problem. I av already updated it nd still doing the same thing.i was a bit embarrassed today coz I don't owned any cash on me believing dat I will do transfer thank God 🙏🏾 for the trust does pple av on me dat leave me to go nd bring der money,.",1
2021,A very frustrating app I must say . I just can't login in Argghhhh!,1
2021,App keeps closing while trying to login,1
2021,My App is not opening for the past 3 days now and it is frustrating my business.. This is the bank I prefer to use. Please assist.,1
2021,"I like the App. Great work from the Developers coming from the other Sterling Bank App. However, I can't see any transaction history whenever there's a transaction on my account. Can you get this fixed, if not then this is a totally big problem.",3
2021,Don't know what's wrong but have not been able to open the app on my phone for the past days now Whenever I open the app it close by itself,1
2021,The apps keeps stopping i cant get to use it for a minute its so annoying,1
2021,"Terrible experience using this App, tried numerous times to sign up using the USSD code sent to me all I'm getting is invalid code or user, in other words, the app is terrible",1
2021,Crashing on my Samsung a72 since 11 October..... Wat d hell?,2
2021,"This is really bad after using the app for a very long time all of a sudden app keeps closing itself, I uninstalled and and redownloaded then here comes the problem I can even activate it again after several frustrating attempt, u guys should just find something to do to this pliz it's really annoying",1
2021,"I find it difficult to switch to onebank....I included correct info 3 times.....it always says ""validation failed""",1
2021,Very nice to bank with sterling bank an easy way to go,5
2021,V good,5
2021,"I've struggle to get going with this app as I've installed and uninstalled due to the inability to register. I tried to register with my onepay account but failed, also tried to registered with onebank but kept on telling me to check my network when i typed in my account number. It couldn't verify my details and pls don't tell me my network is bad cos it's not. I've put several calls through to customer care but still nothing. I've never had issues with onepay. Pls fix this ASAP.",1
2021,Can't even open the app since yesterday so frustrated rubbish app... please bring onepay back let still be managing that app,1
2021,Not as stable as earlier versions,1
2021,Honestly i don't like this app it disappoint when u needed it most. I've not been able to login over 5hours and USSD isn't working as well.pls kindly upgrade your app,1
2021,Very good,5
2021,"What an app, Someone cannot access some of the features added.its so frustrating",1
2021,Very Good,5
2021,Nice app,5
2021,I love this app 💕💕💕💕💕💕💕💕❤️❤️♥️❤️♥️❤️My favorite bank so far... God bless you guys.. ❤️❤️❤️❤️❤️❤️❤️ I Stan and restan,5
2021,This is the most terrible banking app. So frustrating,1
2021,"Too bad😥 never use this app I can't transfer my fundd>telling me to verify my account while that my account is well verified 😬😥I even write mail to the customer service they told me to provide my documents which I did Still yet nothing is going on 🤒 I will report this (app) bank to CBN, I don't think it's from Polaris bank",1
2021,The app is fine,5
2021,Thank you for your quick response 😊😊😊... Sterling bank remains the best,5
2021,This app is absolutely rubbish i try to connect my one pay app with it and i have put password and username with it still not connecting,1
2021,Good,5
2021,"The app closes whenever I tap on loan liquidation. The app has been working well up to 3 weeks ago. But now everytime I click on account to get loan liquidation, the app closes.",1
2021,I'm trying to register with my onepay app details is saying something went wrong for Three days now.. this app is not working,1
2021,This is app is a useless app....pls return us back to onepay. Thanks,1
2021,"Worse than one pay, for long now, I can't even make any transfer on the app, once I get to the place where I'll choose account to transfer from, it will only display one empty useless wallet, but my account from which I want to transfer won't be displayed, and I I've vowed never to enter that bank premises ever in my life again, customer service center usually zero percent, never ever have they been able to solve my problem ever before, that's if they ever attended to one ever before.",1
2021,Very bad app. I can't even create a single account and it's telling me that there is no internet connection 😠😠😠,1
2021,"Very bad, it does not sent the pin in time and when it does it is already expired, and when you use one pay to register it always have issue with password saying",1
2021,I lack words appropriate enough to describe how bad this app and the so much talked about upgrade is. Why shove down our throats an ill-completed project when onepay is still very much functional and less complicated. Onebank is awful and a disgrace to Sterling Bank brand especially that it is called an upgrade instead. Should be a downgrade. I still can't login even with my complete and accurate login details. The developer must have paid a huge sum to make Sterling accept such rubbish .,1
2021,very poor cant get to register and also mailed the customer care but seems they just decided to ignore customers complaint.really pissed you guys should have just left the one pay only upgrade it would have been much better than this .,1
2021,U guys keep sending notifications to switch to one bank but one bank is not verifying my details...telling me to try later. Am tired.,1
2021,"Your app keeps stopping several times before it opens, the one pay app functions better, work on this please.",4
2021,"Useless app, don't use it sends money twice on its own and you won't get it back for months",1
2021,"Thia new update is a disaster I can't do anything with my app.... Please fix this as soon as possible You should have left the old one , 😠😠",1
2021,Excellent,5
2021,Easy to access fast in all transactions am enjoying using Sterling bank for my business transactions thank you. ONE BANK,5
2021,useless bank Sterling PLC.....you did not deserve the best at all!!! i spent 2k call card to speak with their customers care on phone today and the situation still remains unsolved!!!,1
2021,"See me I no just understand una again ooh I've been trying to setup my App for hours now still giving me same issues. It was working perfectly okay till I formatted my phone, redownload the App trying to login still telling me invalid login details, try again!! Which kind of rubbish be this Nah .",1
2021,I am unable to register even after inputting the required pin?,1
2021,I thought this app is an upgrade but i was wrong. Struggling to register since with onepay details. I trust you guys to fix this...the experience has been very dissapointing.,1
2021,I've sent numerous email to your customer care that I can't signup/signin on this app. They have failed to solve my problem concerning this new app... Moreover why are shutting down the other app. It's baffling and confusing from the bank.,1
2021,App closes for no reason..very annoying,1
2021,So poor . This app can't send to a palmpay account,1
2021,Pro: The only good side I have seen so far is the feature of account officer contact details added to it. I was able to resolve an issue with a direct phone call to her. Thanks for that. Con: Till date I still can't find where to get receipt for each transaction done unlike onepay where the history collates all receipts for transactions done. Also saved beneficiary list wasn't synced for bill payments. I had to readd beneficiary for gotv and phcn. There's still more modification needed.,3
2021,"This has to be the best bank app ever! Trustworthy, reliable and easy to use! Tested and trusted",5
2021,It's actually nice and the service is the best. Yes !it's 100%!,5
2021,"No stress to transfer, has to be the best experience so far with mobile apps. The user flow makes it make sense for me as a person honestly.",5
2021,Useless bank,1
2021,This is so far the best banking app I've used. The ads shown there are not annoying or frustrating. One Bank app is a great app. Kudos to you Sterling Bank 👊,5
2021,Not bad! I find the app amazing to use,4
2021,Please the recent update is not helpful. The security questions keep telling me my answers are wrong thereby making it difficult to access the app,4
2021,"It's very easy to register and I love the fact that one can set it up by oneself, it is very effective and it is by far one of the best app I have used as I don't have to go through any hassle to set it up and use ps transfer is made easy and fast. Great job guys!",5
2021,Very very extremely horrible to use! Nothing ever works well! Complete waste of time.,1
2021,The user interface is nice and so easy to use and transactions made on it are so fast.. I'm impressed with the way it works..,5
2021,"The app is so easy to navigate, straight to the point, no stress.",5
2021,"This app brings banking to a whole new level. Very easy to use, and straightforward.",5
2021,It is a well detailed and nice app I can ever imagine. Its goin to serve me a great deal and well...,5
2021,It's a very lovely app.. very easy to operate Enjoying it at the moment,5
2021,This app is so good and comfortable. The gui is so user friendly.,5
2021,This is an amazing app. Very swit to use. Thumbs up to the developers,5
2021,Wowwwwww! What a nice app that gives solutions to all banking transactions ❤️❤️❤️.,5
2021,One of the best app out there . haven't experienced anything bad so far .kudos to sterling bank for this,4
2021,"Lovely app, easy to use. It has a nice interface too.",5
2021,Very nice app. I love the user interface. Also very swift.,5
2021,Response is fast and clearly defined steps,5
2021,This bank app is very good and works well. Every transaction I make on this app has been successful. Kudos 👍,3
2021,It's a very fast and reliable app,5
2021,"Great App, nice user interface. It allow me perform all my transactions effortlessly.",5
2021,I love sterling bank.. You guys rock 🔥,5
2021,"Good App, Easy to use and user friendly, I will recommend it for everyone",5
2021,This is one of the best banking app,5
2021,The app runs its process very smooth and transaction are very flawless. I really love it.,5
2021,I gave you this app 5 stars because it's an amazing app. I can send money to other Banks for free. I can pay my bills on it without stress too. Them go still knack you loan join.,5
2021,"No difficulties while registering,a well built platform for easy access",4
2021,"The app is very nice, I was able to create my account without stress and it has been going fine",5
2021,"A very nice app,easy step to follow and understand 👍👍",5
2021,All transactions on the app were seamless. Very easy to navigate and get things done. I love it.,5
2021,"Wow😮, i love this app, so easy in creating an account and so reliable",5
2021,"Looks okay, I'm sure I would enjoy it as times goes on",3
2021,This is one of the best mobile app,5
2021,The app is great and easy to use,5
2021,"Great interface, easy steps to follow, response time of app is fast. Nice app",5
2021,"I have been unable to even login my account anytime I call the customer care, they give me instructions which I follow but yet same thing... Am tired of this app, I would have recommended a star below 1",1
2021,"This App is too slow to log in, expecially if you use the fingerprint.. you will blame yourself if you are in hurry",1
2021,"What a disaster! The customer service experience is far worst, specially the in-app chat is a bot that can't solve your issue please avoid this app or your funds is lost. I recently posted a review and they removed it, you don't deserve a star. Retrieved my funds for me..... Update... Where is my money?",1
2021,I have never used a Bank App as terrible as this. The App is not functional (does not even open) and this has been the situation all year long! Massive improvement needed.,1
2021,Ive not been able to log in for days now. The USSD option is also limited. Kimdly find a solution. Thank you,2
2021,"Wish I could give a -0 star for col..the app is so data consuming..after trying several amount of transaction which wasn't successful, next thing I found out was out of data..this is really terrible from the bank.and in deleting the app asap No longer interested in the bank also..",1
2021,"I was debited 2 weeks ago and until now I have not been refunded, I have made series of Complains and not refund yet",1
2021,"After creating an account, applied for upgrade and have not been upgraded for about a week now. Please fix this issue.",3
2021,"This is the most annoying and fraustrating mobile app I've come across. I can't register, it keeps closing down. Is this the app you people want us to be using and leave One pay app? Come on! You guys needs to do better. I've never for once had issue with One pay.",1
2021,It's working better than before. I like d app,4
2021,I am having troubles getting into the app it is saying too many tries because I went to the forget password,2
2021,"How can I register my business account on one bank app along side my personal account. It keeps telling me, device already registered. Kindly help",4
2021,Since yesterday I ve been trying to update but to no avail. I urgently need to use d app but its frustrating me.,1
2021,"Very poor app,keeps saying the verication code sent to me is invalid or user not found.please do something about it",1
2021,Everything about you guys is just off Your apps Your banking hall service nothing This app is frustrating take it down and learn from GTBank,1
2021,"I have not been able to register on the new app via the old app.. I keep getting wrong username even though am sure of it. With the reviews I have read so far, I don't think am interested in the new app any longer. I will keep the old app until it is taken down and I close my account too if the new app is not fixed.",1
2021,I couldnt even install it on my device after multiple download. This is very poor from sterling bank.,1
2021,"It takes forever to download and install, so frustrating.",1
2021,"In my own opinion, I see no reason why you guys have to close the other app and force us to upgrade to this one. This one keeps crashing and also its too heavy in size. It's not everyone who is using big phones. Consider some of us using mid end phones cos of memory space. My grand mum in d village is complaining about this too. Cos this particular app cannot work in her small android phone. U guys want us to buy a new phone by all means with which money?",1
2021,"Very bad app amongst other bank app, this app is problematic.",1
2021,Ease of use,5
2021,Good,1
2021,Useless apps... You called this upgrape? Can't even register account let alone carryout transactions. Your Techs Department need deliverance.,1
2021,"I have been trying to login for 3wks now, but the message is invalid username and password . Try again.",5
2021,"I don't know what is happening with this new app. Up till now , I cannot log in into my account despite using the correct details that was used for one pay app. It keeps saying incorrect details .",1
2021,Good app,3
2021,this app is not useful since the last upgrade,1
2021,"One pay is better than this app,so fustrating.i can't even make transfer from my own account showing only wallet account...very useless and nonsense",1
2021,I think it's safe to say this app was your biggest mistake. You should have allowed us continue using the former app. Tried to log in and I was told my account is inactive. An account I just used a couple of hours before now.,1
2021,Very bad for days now I can't make use of my app after the upgrade I did.,1
2021,"Ok i downloaded the new app because i was completely locked out of the old app without notice. Please who does that. Now that i have downloaded it, my account is not activated. I can't check my balance, my account isn't linked, i can't do anything...i can only log in.. What is really wrong???",1
2021,"Please fix the app, what kind of upgrade is this. I can't increase transfer limit, i can't download my statement. All this were things i do seemlessly on the previous App. Please fix this new app it's so annoying.",1
2021,This is the worst bank app I've ever seen in my entire life,1
2021,"No network it on us, for days now , whts going on sterling?",3
2021,"This is the worst bank,av ever seen in my life,even the app is worst,I download this app,so I follow the procedure, but I was sent a message, for me to verify,na problem,I hate u Sterling bank",1
2021,The app is good and easy to operate but my account got deactivated and it will say error and invalid,3
2021,This is the worst bank app ever. I'd take the One pay app over again. Why do I have battle all the time with my bank app to be able to use it. App keeps crashing almost everytime. Can you guys just revert to your one pay while rectifying this unfinished app.,1
2021,"Honestly, I've been trying to access my fixed deposit on my sterling one bank which I upgraded. But it keeps telling me 'error service not available, this is on us' I thought it was network but for 3 weeks now I've faced the same problem. What's going now. I need to liquidate the money I fixed.",1
2021,Very very bad,1
2021,"Hmm since I update my app to this sterling one bank app, I keep regretting all the time. It work for me for about two weeks and since then it keep telling me that it is not responding at the moment. Thank God I have other bank apps I can rely on.",1
2021,"swift, wonderful and nice",5
2021,Good thing,5
2021,"I have been battling with the app for quite a long time now and it's uncomfortable. I have made calls to customer service, reinstalled and still same issue of not having access 😩",1
2021,"It's really a shame that this kind of app is still allowed to be on the store.My old app expired and it was hell trying to download this and even after installation, it wouldn't log me in.One begins to wonder why they haven't responded by shutting down this rubbish app.GTB, Access and Zenith bank are Nigerian banks but their apps work.It's so frustrating having money in your account and u can't do transactions.It's 2021 and u don't have to visit d bank to get your transactions done!!!",1
2021,This last update is not stable at all..App keeps crashing. I will have to open up to 7 times before I can do one transaction. The previous version was okay. Kindly do something about this..it is highly inconveniencing..,2
2021,Good and mad app,5
2021,Very bad app Worst app,1
2021,Someone sent me money since sunday and today is tuesday the person has been debited and showed me all the evidence 11500 up till now i haven't seen my money in the wallet...he even went to the bank they said the money transferd successful please i am confused why is my money no showing on the wallet,1
2021,Is there another way to register for this one pay or one bank. U dial the activation code and all it says is activation colde failed. Can an email be use. Need an answer please,1
2021,"This app is awful. My first transfer I just did now to another bank, my account was locked instantly saying it was a fraudulent transaction. I did an ATM transaction and the machine didn't dispense cash since 5 days now and my money has not been reversed. It's soo annoying.",1
2021,Abyssal,1
2021,Well impressed & trusted bank. But yet to get my account active às I change to One bank from One pay ?.,3
2021,Unable to do nothing. Fix whatever is needed to fix.,1
2021,"I have full connection, but yet it gives me error in connection message. Its a shame.",1
2021,This app is unable to install & yet you guys keep referring us here,2
2021,this version is too slow and not convenient to transact,1
2021,"This app is not good, I have tried several times to sign up but to no avail",1
2021,This Sterling is annoying no customer care response after several emails and calls for how long i should wait for my address to be verfied,1
2021,"This is the worst app, i can login they keep telling me error. Pls bring back onepay instead of onebank useless app.",1
2021,Nice experience,5
2021,🤦🏽🤦🏽🤦🏽🤦🏽🤦🏽🤦🏽🤦🏽🤦🏽 so disappointed.,1
2021,"Useless app , it's a waste of data I can't pay for airtime or transfer money to anybody I recommend u don't download it",2
2021,Why is it hard for one bank app to be showing someone his bank transaction history? How can they be telling us 24hours?pls you guys should work on that.,1
2021,"The most foolish app ever, I hate it, I have 20 thousand their I can't get access to",1
2021,The app doesn't respond it always go back to the home screen if I clock it and my wallet account I can't find it,1
2021,What a useless app. I couldn't login despite putting my correct credentials. I am really disappointed in you.,1
2021,Bad app hanging our money some where else nonsense,1
2021,I'm tired of sterling bank app am coming to close my account with them,1
2021,...so where did you take our wallet to?,1
2021,Very slow app,1
2021,"Anytime I try to login it keeps on saying ""no service, this is on us."" Please fix that",1
2021,"Even after installing the nonsense App, I am being frustrated for getting connected 🙆🙆🙆🏃🏃",1
2021,You people are frustrating honestly. I haven't gone a month without not having issues with you. Fix my one bank app,2
2021,"The poorest bank app I've seen,My mobile wallet stopped coming up. Can't even get a transaction alert not to talk of knowing my balance......... Sterling OneBank sucks!!!",1
2021,I can't find palmpay limited on the app,1
2021,"The wallet on this app needs to be fixed! For the past one week, I can't access my wallet and the money I have there is needed! What sort of useless app is this!!!! Sterling bank needs to work on this!!!!!",1
2021,"I'm totally,not happy with this app. I'm trying to download it since morning up to now. Its showing me,like its finish download,but unfortunately its restarting downloading again.",1
2021,"Very useless and unfortunate app, telling me that my account is invalid while it's very much active and functional...",1
2021,"Banks progress technologically, but this app is retrogression. How do you design an app that uses 60mb to launch? Let me pay off my specta loan and move to another bank.",1
2021,Awesome 😍😍😍😍😍😍,5
2021,"I shouldn't have updated my app to the current one, it crashes like 3 times before I can finally log in. The issue is not from my phone (6GB ram 64GB inbuilt with 128GB memory card). Fix it",1
2021,I dont know what is happening with this application as I can log in,1
2021,Was fast and better,5
2021,I'm begging sterling bank to please return my wallet. it's been 7 days since I've been denied access to my wallet. This act is criminal.,1
2021,Wonderful,5
2021,"This is the worst app and approach to upgrading an existing app. The tech team n the bank should've created a direct link on the existing app to upgrade the app without forcing the customers to be searching for a so-called new upgrade on play store. After the forced upgrade, it become an impossible task to use the app viz-a-viz accessing one's account with all sort of error messages. If upgrade is difficult to achieve by the bank, pls revert to the old app to give us peace and easy access",1
2021,Good,5
2021,What make me think this way is because my wallet and my money has been missing for 5 working days now from this bank app,1
2021,Im super glad I began banking with Sterling and downloaded this app man. Honestly loving this. YASS!!!!,5
2021,"The Apps is great, I love it but it keep logging me off and hugging after the new update. Please fixed it",5
2021,Please i cant make transfer as the source to transfer from is not loading,1
2021,I transfer money and it didn't reach other and app say error and still remove my money again,1
2021,"I know God will not forgive you for what you just cause me ,and I'll tell people about you.",1
2021,"This is very bad, i cant even create a single accout with this app, i thought what you have said in your youtube advert is true, but is not, i tried more than ten time, just to get my onebank wallet created but the app keep saying , please try again, and i chart with online customer suppprt, but they keep asking my name, my number, my nick name,,. Bla bla bla, what kind of app is this???????",1
2021,Good app,5
2021,"It's a big mistake downloading this so called OneBank...... Like the registration/initial login is something else ...... I deleted some apps on my phone now just to download this so called their upgraded app..... I'm still yet unable to access my account..... I'm even thinking of not using the account again until later I changed my mind.... Bt now, I'm sorry, I'm done with this bank",2
2021,"If there is -5 star thats what am going to give them, after installing the app and trying to sign up they keep on telling you ""invalid activation code or user"" when you chat the custormer suppoert they keep telling you to download the app as if you haven't done tgat already and then they disconnect you after 2 minutes saying ""you've been disconnected because of 5 minutes of inactivity"" at the ebd your problem is not solved",1
2021,"Was trying to make transaction it kept showing exceed daily limit when have not initiated any transaction,still prefer onepay,just slowing down my business",1
2021,I can't log into my account why,1
2021,Seriously am disappoint how can I have this app if I can't transfer money it always transfer not successful u guys should work on it pls I can't have this app and be using quickteller not possible,1
2021,Thanks and best regards,5
2021,I dont understand why you guys removed the wallet. Or is it just my own app? Please rectify this as soon as possible.,1
2021,This app is useless.. I can't even login into the app,1
2021,I can't access my wallet account one bank why???????,3
2021,Awesome,4
2021,Please return my wallet back,1
2021,"I was able to login to the app but haven't used it for transactions yet. When that is done,I will give an update. Thanks for fixing the login aspect.",3
2021,"This app is getting me insane at first it was at is best then it turned out I have my money in the wallet and I'm unable to take my money out now its not even showing my wallet again......I've gone to bank and called customer care over 6times, worse is they keep giving me 12-48hrs of operation....yets its some BD",1
2021,"The worst bank app I've ever seen, I have money in my wallet account and can't even login not to talk of withdrawing it's saying service not available, this is one us. can't access my money since Wednesday and I need it urgently, please fix it ASAP don't have that patience anymore I need my money back 😠",1
2021,"Honestly, i didn't want to go with the series of comments i have read about this app on Google play store. From my experience, it wasn't straightforward to register. Even after registering, am finding it difficult to login with the correct credentials that am absolutely sure of. Error message: ""Try again. Invalid login details""",2
2021,I can't find my wallet again? Please what happened?,2
2021,I can't login to the app and I will receive a mail that I have successfully login. Trash.,1
2021,"It should be -7 stars. I don't know if it's just me but , I can't load transaction history and get the history of a recent transaction, instead I'll get transactions of last week or last month, like u guys don't know that records are important. Was thinking the update will carry or make that feature more effective, I made transactions over 300,000 yesterday and yet there's no record of it on my app, pls what where you guys trying achieve creating an app, cos I don't see what it does.",1
2021,"I've not been able to access my money for more than 6 days now.... ""Saying service not available this is on us try again later "" Its very poor and annoying.... I've texted u guys on Instagram, sent an email all y'all are saying is it would be fixed... I mean what rubbish... For the past 6 days... You denied me access to my money... I used opay for more than 2 years... I've never had this issue before... Now I switched to a bank... I can't access my own money for 6 days.... That's very poor",1
2021,I don't know why this app is so frustrating immediately I downloaded this app and i uploaded necessary documents and my account was blocked I can't even access the account anymore somedays later I can't even login into the app.i tried to use forgotten password to activate it but no avail,1
2021,Very good,5
2021,"Please and please, whoever in charge here should reply me urgently. I downloaded this app newly and I can make transfer. It's telling me to set my limit that I've exceeded my limit 🙃 😪 I've not even make any transfer in a week. Ohhhhh",1
2021,"This app is not ease to download,just wasting data and time",1
2021,Love this app is great for transaction purpose,5
2021,Why cant i access my wallet on the app? its frustrating coupled with the fact i have money in my wallet,1
2021,"Can't download, it keeps rolling and rolling for hours yet no download. What could be the problem?",1
2021,"If your life depends on a transfer from someone to your sterling account, you will die before the money comes in. This I must say is the worst bank to make quick transaction with. Even their card works when it wants to. Very useless bank.",1
2021,"Why is your app functions laughable,the upgrade wasn't needed and the previous app didn't give this kind of issue,my wallet account is not displaying on the app despite having the updated version. This is uncalled for and I'm having serious sleepless nights cos I can't access my fund in the Wallet account.",1
2021,"Really, i don't know what's happening with the app. Kiki is not even responding better. What happened to the account wallet. It suddenly disappeared, and I have cash trapped in there that I wish to utilise. Kindly assist",2
2021,"Too poor, each time I try to login it will say service is not available, it's on us try again later, I'm really disappointed at your service, just this happening I can't withdraw money to do a job given to me, is a child play no serious attention.",1
2021,"Good and nice, keep up the good work",5
2021,"I really don't understand why you would take out the wallet feature on the app without intimating users about it. You wake up one day and all the money in the wallet dissapears! Very frustrating keeping money in a bank and not being able to access it as and when due - Very unresponsive customer service. There's no way I won't stop using this bank. PS: Don't ask me to send screenshot of my dashboard cause I won't. Obviously, everyone is experiencing same.",2
2021,Past few days now my wallet has disappeared on the app. Am having money in der. You people shld pls return my wallet nd my money,2
2021,"Nigeria can never create something you can rely on, e wallet just disappeared from the app with my money recently, I was trying to do a transaction about 3 months ago and the money didn't go through but I was debited the 4 times I tried it and this debit alerts (4k) came in the night whereas I did the transaction since morning, I complained to customer on the app and at their branch and till today there's no refund. What sort of nonsense is this.",1
2021,"This app is so frustrating , after i transfer money to my wallet the next day my wallet siezed to display and the money is not mine that's why i transfer it there",1
2021,Why the prolonged downtime service unavailable. Fix it asap.,4
2021,Very nice app I don't know why all the negative reviews,5
2021,"I can't get access to my money in my wallet account, please rectify the problem soon.",2
2021,This app is nonsense. For the past three days i have not been able to teansfer. The source account refused to open. Shior,1
2021,Very nice and easy to use.,5
2021,The wallet section of this app isn't showing. And i have money there to withraw for my business. Its been off for days and my business is suffering. This is so sad,2
2021,It is good but lately have been having difficulty on the wallet side of the app I can't enter the wallet and my money is in the Sterling wallet please how can you help,3
2021,Stupid App! if you know you're running an upgrade for this App. are you not suppose to Test before you launched? Now my wallet haven't been accessible for the past few days. I even walked into the back yet the issue is still not rectified. VERY FRAUSTRATING EXPERIENCE,1
2021,"The most stupid and rubbish useless app ever don't download it, it just a waste of time, it will keep saying service timeout, it from us, badest and useless app ever #playstote kindly remove this App here, is very useless",1
2021,Very poor and disgusting app. An app as this should be user friendly and fit for all versions and phone type. I have been trying to register for weeks now to no avail only to be told to insert my sim in other device to activate the code as it keeps taking me back to start over after dialing the activation code.,1
2021,"This is ridiculous, my wallet account has been hidden for some times now.",1
2021,I can't login my account again keep telling me service not available try again is on us what is wrong with the network,1
2021,I tried several times it keeps crashing even after updating the app.,1
2021,"What kind of nonsense app is this,I have been trying to do transfer but is not working",1
2021,No more wallet app and my money is stock inside,1
2021,"It's so disheartening that since I've updated to this version of mobile banking app, I've not been able to login to my account. I have uninstall and install over and over again but its still not responding. What worth doing at allis what doing well. This is absolutely nonsense and unacceptable so to say from a financial institution like you. You need to do the needful and allow people to access their personal accounts.",1
2021,"Very rubbish app. Its crazily annoying that up till now, sterling bank is yet to have a good bank app in 2021. You can as well fire your developer. Nonsense!!",1
2021,Good,5
2021,One bank is a 100% and it is being trusted but I am confused because starting from yesterday I am unable to see my app wallet no I am confused I thought it was network problem but today I still open it and yet found it which I have some cash found in that wallet and it is not my own if I did not inform you people so I am pleading with you if it is network problem you people should try and do it for making us happy and I still advised the one bank that they should keep on with their trust thank,2
2021,"I just updated this app some days ago and I discover it does consume a lot of data while making use of it, its so bad the authority should look into it or I'm gonna take it off.",1
2021,This app is brother to hell fire. Online customer support is 100% never available. Transfer is completely not going. Shut this thing down it's frustrating us big time. I hate this app.,1
2021,"This app as been a nonsense app ever since I downloaded it, I've been trying my possible best to register on the app but facing issue while daily the code sent to my registered phone number but at the end it will reply invalid code or user",1
2021,"The app keeps consuming data like crazy,on every login attempt it consumes like 500mb of my data, kindly look into this",1
2021,"This App is frustrating, it stopped opening on my device after i updated it. When i updated again after much struggle it opened but now i cant get my virtual card details. Keep requesting for sensor.",1
2021,"With all i have read so far, i feel really discouraged downloading this app.",1
2021,Previous App doesn't show only transactions in the last 24hrs at a glance. This is limited.,1
2021,"""An unexpected error occured while trying to validate USSD code"". This is the message I am getting. I am frustrated because I can't do any transactions as I can't even login into the old App. Please fix.",1
2021,"First transfer results in my account been blocked, can't load airtime, hanging and super slow bootup..which never used to happen with the old app..i regret deleting the one pay app..plus it just freezes. Ps: it's up-to-date, so don't come to say i should update",1
2021,"Since this new one bank update I never been able to use it, app keeps logging me out so it need to function properly for everyone no matter what android phone or smartphone",1
2021,"This app is so annoying,I've been trying to download the app several times buh it's not installing...... And it's wasting my data without working",1
2021,Worst mobile banking every don't download this app because your money will not be sent to you or will take hours to receive payment {Honest review} be careful am saying out of experience,1
2021,"I have installed this application 2 twice on my phone but I could not even see it on my, I have wasted my data without getting what I want Please if you know that this app is not working try and remove it so that you not be deceiving us And how do I get get back my wasted data or you send the application on my phone Am not really happy with this",1
2021,"Can't you all just take time and improve your app??, It takes almost forever for money transfered to me to reflect on my account. I've been experiencing this since up to a year and still hasn't gotten fxed up. Sad",2
2021,"Am highly disappointed, money was sent to my account since sunday 12th of sept and uptill now the money hasn't reflect, sent so many mail no single response.",1
2021,It's better u people go back to one pay app cos this one is so useless,1
2021,Poor,1
2021,"Very useless app, both bank and customer service .....continue hiding my post",1
2021,"The application is ok, but kindly add card control and payday loan in your next upgrade.",5
2021,"Worst app I've ever come across in my life, for over 4months now I've been trying to register. It keeps saying rubbish ""we are sorry, this is on us try again later"". I've mailed the care email many times yet not is done on it.",1
2021,I love the app.. perfect,5
2021,"Good application now. After I make complain about the crashing of the application while I am using, they've updated it, and now is going normally.",5
2021,Good,4
2021,💯 accurate,5
2021,"Very useless app useless management that designed this nonsense and crazy app, you people make my transaction difficult, in fact if you people don't find solution to this I swear I will not operate this Bank again.nonsense! nonsense!! nonsense!!! useless and crazy app.",1
2021,Alhamdulillah,5
2021,"Very useless app, I tried to register but not successful. After entering my account number, it sent code to dial, I dial it and asked me to go back to app and complete the process but not going, it keeps sending me back.",1
2021,"The new update doesn't work. Since yesterday I updated the app it's not opening anymore. Just keep rolling and rolling, until it tells me time out. I don't know why you guys keep repairing something that didn't spoiled, and then spoiling it on the process",2
2021,Horrible app,1
2021,"Sterling bank app is most very difficult to use, ever since I changed my phone I can't have access to the app again all the effort to login to the app proved abortive,I visit 3 Sterling bank branch nothing has been done on it.",1
2021,"This is my first ever review and unfortunately I'm unable to rate this mobile banking app because, in the two years since I downloaded it, I have been unable to log on despite several resets, calls to customer service, WhatsApp chats with Kiki or even visiting the bank branch. I should've seen the signs when it took nearly 2hours to get my atm card and activate the app on the day I visited the branch. The irony here is that they have the most polite bank staff I have ever met.",1
2021,"I was prompted for an update but after updating it the app keeps stopping. I downloaded and reinstalled this app for than 10 times it keep stopping, Sterling should have allowed us to continue to use Onepay it better than this frustrsting Onebank app. It's frustrating, it keeps stopping when try to open it but i will receive nitification that i have succefully log in. Sterling Bank need to look into this app again.",1
2021,Each time i try to register on this app it close and ask me to report. I have downloaded it more than 10 times and I am having the same issue.,1
2021,No service All the time,2
2021,"Very very bad. Even till now, I have not been able to register. Keeps telling no network meanhile, I have network and can do transaction with other banks app. This app is damn frustrating.",1
2021,Useless and waste of time.,1
2021,It's nice,5
2021,Unbleavable,5
2021,Great app,5
2021,I can't registered why and I am try but they said service temporary not available why,1
2021,I'm trying to download but it didn't work why,1
2021,its the best amongst all the bank app i use🤗,5
2021,Good,5
2021,The only reason I even put a one star here is because I have to rate at lease one star. This app should not be put up for use anywhere on the planet. It's a complete disaster. You are never able to register on it. What is this please? A scham?,1
2021,"This app is not useful in anyway. It says my account number doesn't exist, takes forever to load then later says no Internet ( when in fact my Internet is excellent) and in the end, I cannot register. Please take this app off the playstore. It's a complete embarrassment to your bank.",1
2021,"Please I can no longer logging into my account, for the past few days now, anytime I tried logging in it will come up with this message, unfortunately Sterling one bank has stopped. What could be the problem? And your USSD is not working properly again, that one always come up with this message, service temporarily unavailable. Please I need your urgent response.",2
2021,"The app is absolutely rubbish app, I have been trying to register for the past 3days now saying invalid account number i even delete and download another one, not knowing am just wasting my data and time, you people should do something about this",1
2021,Garbage app. Don't waste your precious time on it!,1
2021,The sterling onebank app is very frustrating and annoying. I have been unable to resgister for days. There is need for urgent update and fixing.,1
2021,Very terrible. Tells me to register. And could not even load. Terrible.,1
2021,"I have been trying to register for days now, still it's not working out,. I hate 😡😡 this app, so fustrating",1
2021,"The worst app, I don't know why they remove onepay and replace it with this trash. I have been trying to login with my previous details on onepay but the response is invalid login details, to try and reset password the response is account details cannot be retrieved and to register as new user, after inputting the account number it's not showing any response. Please return sterling onepay app.",1
2021,"Worst app ever, I prefer the one pay. I can't check my transaction history cause its not loading, I can't check my statement. Can't confirm payment from my customers! Now I have to switch to another bank. Rubbish",1
2021,"I have been trying to register for days now and it keeps telling me I don't have internet connection, very bad please leave our one pay app for us because this one is useless and you people will start loosing customers",1
2021,"This is total nonsense, since yesterday I can't register, I went to one of their branch and was told there is not they can do about it, each time I try to register it will display no internet. This is absolute waste of time",1
2021,"I am just really dissatisfied with Sterling in General. On the One Pay app, whenever I try to send money, it is very slow, and ends in error telling me to try again I tried several times to reach Customer Care, after a long wait, later I was told it's because I'm still using onepay app, that I should download the One Bank. Now, the One bank is even worse I can't register and it's just not responding. Over the years Sterling has reduced in its services terribly. I used to vouch for Sterling.",1
2021,This app is fantastic. It actually met all my banking needs.,5
2021,"My OneBank App has not been working for like a month now. It keeps closing automatically by itself when I try to login. Even when I uninstalled it and installed it again, same problem continued",1
2021,This one is not an app when ever i tried to sign up it will close and prompt me that unfurunatly the oneapp has closed.i have an account but cant use the mobile app becuase i was unable to sign up to the app.this is just a waste of time and data.,1
2021,"Terrible. The interface is just so dull, not appealing to the eyes. To navigate it too wahala. Keeps freezing, difficult to proceed with transactions.. One pay was 100% better than this. I dont know who advised you guys, but you better fix this or risk losing customers. I am not even tempted to put money there again because i dont like the app. I really loved sterling bank but this is just terrible.",1
2021,This is the most useless app. Please take off. It's very frustrating.,2
2021,Best,5
2021,"This is the most useless app on playstore, it is not even accessible, you try to log in it quit the app completely. The app is a total waste of data.",1
2021,My Onebank app exits itself everytime I click on register. What is the problem? I had no issues using Onepay app but you guys have faced it out.,1
2021,"This application has become annoying. After the upgrade the app became useless. When you try to log in, what you receive is, the Sterling OneBank application has stopped. And I will receive email acknowledged my signed in which didn't happen. It's a complete unreliable application.",1
2021,"There really isn't much to say on this app here, but ever since I started using the app, I have not had any issues with it so fat",3
2021,Awesome,5
2021,Great,5
2021,Simply wonderful!!!,5
2021,Top notch,5
2021,Awesome experience. Top app,5
2021,"I can't even download them app. And unfortunately, my onepay app is outdated. You people need to do something. This is not funny at all.",1
2021,"Annoying. This app is as good as nothing, It keeps loading without coming up. Its better you fix it or remove it. So one can result into the use of ussd code.",1
2021,The apps is really frustrating. It keeps closing each time I tried registering. Better return to the former app.,1
2021,"Sterling bank you guys are so annoying and the worst bank to operate with, how can you bring an app that is not working thereby holding my money. You guys should so something about it very fast",1
2021,Since yesterday morning had been having issue with the network,5
2021,After few months the app stops responding,1
2021,"To register on this app is headache, i was given activation code to dial aftef dialling for me to go back. The app will start from beginning. I tried 8 times. I nees help urgently. Your customer care line is not helping. I called wasting 15mins and nobody pick.",1
2021,I love this beautiful Bank.,5
2021,"Your customer service is very bad. A transfer of 100,00# was send to my account and I haven't received payment since 05/09/2021. I contact your kiki support and agent keep disconnecting me making me type an retype all day.. This is very bad service and experience in my life",1
2021,This is a very useless app. Most useless app in play store. U notified me that one pay would be removed from playstore in 7 days then i downloaded this app hoping it would be better but it turned out to be garbage. They will direct u to ussd then bring u back to one bank to start all over again. U can do this for 100 times without getting a result. Even their costumer care can't help u. NONSENSE APP. Pls do not download this app.,1
2021,"For the past 4weeks now, credits on my wallet have not been updated and I'm tired of complaining and receiving mails that my case has been resolved but nothing seem to have changed on my account. The only thing I can do is see me opening balance with even been able to transfer or but airtime online. This is very annoying and am loosing my patience",1
2021,I just downloaded this app and each time i try to open it I always get a pop-up of app stop,1
2021,sterling one bank is nothing to write home about ... its keeps saying one bank stopping,1
2021,Very frustrating app. My documents transactions keep on delaying. And the customer care line is always busy. And cannot pick your call. I would have given you guys a negative star if there is one.,1
2021,I really like it,5
2021,I like it,4
2021,"I have only been able to login in two days since I installed the app two weeks ago. eve since I have severally uninstalled and reinstalled, yet I could not login again. I keep getting the message 'try again, invalid onepay credentials""",4
2021,Terrible. App buggy as fk. I cannot even select an option from the drop-down. First impression is total nonsense,1
2021,"It really annoying me since morning i have been trying to register it was just taking me back to d same place, please if u no that the app is ok please find solution to it.",1
2021,"Worst of it's kind, can't even do any transaction since I signed up. What a terrible app to even use.",1
2021,"I updated this app about a month ago since then i can not long in, it keep crashing saying ""unfortunately, sterling onebank has stopped"". Please, bring back the older version of this app because, this new one is a mess.",1
2021,Very very nonesense and useless,1
2021,I've been finding it very difficult to download the app.. can't access my money for days now and it's very annoying...,1
2021,"Very very bad and useless app. I regret registering on this platform. My money is stuck there now, unable to withdraw or send. It keeps telling to upload documents while I've upload more than 10 times. Very Very useless app. This one star is even much for.. I'll prefer if there's minus sign put on that one star. What am trying ti do now is to withdraw my money and close the account for life.",1
2021,"I am extremely disappointed in this and I am sad that I have to do this. My Sterling Onepay isn't going through and I cannot make any transaction on it so I thought maybe you are doing this to make all customers to move to the sterling one bank app. As a user of sterling Bank, I cannot register on the app and it is sad. My USSD isn't going through, one pay isn't working and now this. I don't know what you are going to do but you guys have to fix this asap. It's unfair.",1
2021,Great user experience!,5
2021,Best App I have used so far!,5
2021,Cannot register. Keeps saying no Internet when there is clearly internet for days,1
2021,Let's just switch back to the old platform. I have requested for statement several times and i have not received it. Also the list of all banks in Nigeria is not on the bank list when I want to transfer.,1
2021,"Dear Sterling, Please this app is not fit for use, I have been struggling for days to no avail, and when I suceeds in registering,it tells me BVN verification failed. I will rate this app -1 star. Please we re okay with the onepay, just forget about this one. Regards.",1
2021,Wow!! This is good....an upgrade of the old and has more features. Thank you sterling bank,5
2021,You guys are jokers. The app requires a fee for verification. I had to cancel the process. Let me know when it's free.,1
2021,"Very useless app...no account manager assigned to account, even after successfully updating the app and uploading the necessary documentation still requesting for documentation... No star would be better for this app",1
2021,Been unable to set up. I have had a number of trials.,3
2021,Now it's address verification which i've sent through all mail and the app as well yet nothing has been done...you guys don't deserve a single star because your system sucks and i need my money out of your system..rubbish,1
2021,Great app,4
2021,Very disgusting app 😠😡,1
2021,"I've tried every strong password, it keeps taking me back, it's for the love of DANG, if not what am I doing with another bank, the stress is annoying, it's supposed to be as seamless as possible. since last month, same issue.",1
2021,"After updating the app, it keep crashing whenever I want to launch it. It's so annoying.",1
2021,It's taking like forever to update not encouraging I loved the old version,1
2021,"I don't understand the management and the administrative of this bank,we keep expressing ourselves about how bad your bank app is and you people think nothing should be done,with the way this bank is been running,you people will soon be out of business",5
2021,I forget my security question i call but you didnt pick and i message you on facebook but i dont see any response what is nonsense is this i need to transact with my account 😓😠😠😠😬😬😡😠,1
2021,This app is terrible. Worse than the one pay app. I can't save phone numbers i want to send credit to. The app response is a bit slow which makes it stressful. I Prefer the one pay app. #Bringbackonepay,2
2021,Why is it not on my app list....,2
2021,Can't download app. Very annoying 😡,1
2021,The app works fine but there is no transaction record in the app.....it's. Useless on that score,3
2021,Sterling bank is a useless bank,1
2021,The app is giving problem,5
2021,Easy,5
2021,Please fix this app. One can't even open for registration,1
2021,Reliable,4
2021,It is so frustrating just consuming Data and the Customer service in the Bank is Poor too,1
2021,"Did all that and the app still crashing, please can i get a file of the previous version in my email. I will appreciate if you can do that for me. I can't send money, load airtime or do anything for almost two weeks",1
2021,"It's a useless app!!😠.since I updated it,I've not been able to login at All..",1
2021,The most useless app ever!,1
2021,Exceptinal,5
2021,Pls can you people slow me go back to one pay APP pls pls and please you people. Make me disactve the one pay till now i can't even register to your so called one bank app,1
2021,Very poor n Slow,1
2021,"One Bank disaster! You deployed a rubbish app even when you know you aren't ready, forcing customers out of the One Pay which was better. This kinda nonsense needs to be studied in Phd classes! Gosh, I'm livid! If I find my way to any of your branches, I would leave you forever.",1
2021,The app keeps failing. How you expect us to migrate from a fully functional app to one that doesn't even work is just very funny. Fix your bugs before asking us to move our accounts,1
2021,"very frustrating I downloaded the app,when i try to register it keeps taking me back to the start",1
2021,Nice one,5
2021,"It keeps downloading over and over, before you know your Data has been exhausted. I tried it several times on different occasions but it's painful that I have already uninstall the other app..",1
2021,Rubbish please take it off !! Imagine you go to verify the code and come back says verify again!!!! Seriously if possible I will give no star,1
2021,Very disgustingly and terribly ineffective app. Since i downloaded I've not been able to use it. It crashes and restarts immediately i click on the register button.,1
2021,"Going through the reviews now gives me confirmation that I'm not the only one having issues with the app. I have been trying to register and at the point of typing ussd code, I keep getting the invalid user or code response. Kindly work on this bug please.",1
2021,"Good morning, please am unable to open my one bank app since when I changed my phone, due to I don't remember my password and have been trying to reach customer care service",1
2021,Very frustrating it took me a week to finally log in.,1
2021,"Before I never regards Onebañk as a Bank.until i was forced to join .to tell you the honest truth am loving the exprence .oneBank app is the most experience,connected ,unstoppable and full secured bank i have come across in my hole life! They motivated my weak spirit ot earth.Bank of my own youth. Ten stars for One bank because they make life easier !!! My motivated Bank for all.",5
2021,Good enough,5
2021,I have never seen a more frustrating app like this. It's like moving from best to worst. The bank need to wake up from their sleep cos I can't even imagine what went over them. It's the worst thing they can ever do to us their customers. It's nothing but a shame. If I can give the app a minus 10 I would do that again and again. Pure nonsense!,1
2021,"A total dissapointment, its been days and i cant log in, the former app was just fantastic. Please do something fast. Not funny at all.",1
2021,I so much love the app,5
2021,Good service,5
2021,"This is the worst banking app ever. If I could give 5 stars for the worst app, you've got my 5 stars. It takes forever for any transaction to reflect. It seems I'm being debited 50naira for every single transaction I receive. Transaction history won't even display ..you call it ""history"", buffoons, how can 1 day transactions be an history. But eh! Thanks for bringing my ATM card to my doorstep at no cost..well, maybe that's y I'm charged #50 for every money I receive.",1
2021,"I am finding it difficult to register on your OneBank app for over a week now. Yes, I keep receiving messages to move to your OneBank. Is there a way you guys can make it easy for us?",1
2021,Very bad one.have been trying to used the app for over a month now and is not working,1
2021,U guys have been stealing my money abi Someone sent money to me than 2 times and I did not receive,1
2021,The app is not working on my phone.,1
2021,"This app is very useless,they will send you a code to dail through ussd and when you dail the cade and return back to app to procceed with your registration it will start afresh.",1
2021,Good,5
2021,"Very annoying, frustrating and useless app! I've been trying to register for days now, but it keeps taking me back each time I minimize to dial that nonsense you people send to me. Please, do better. And please, don't think about taking away the One Pay app just yet, cos this one is almost useless for me. I'm glad I'm not the only one facing this rubbish!",1
2021,wow very appreciate,1
2021,"Sterling bank, for the love of God, MAKE THIS APP SEAMLESS OR TAKE IT OFF THE PLAYSTORE.",2
2021,"I love this app everything works perfect and correct but am giving it 4 star because ever since the me that my free verve card will be delivered to me in the 2 to 7 days, this is making 6 month i' ve not receive it.",4
2021,"I can't make use of this App, it is disappointment. I have called Sterling Bank customer care service time without number, all to no avail. I am frustrated right away.",1
2021,Awful,1
2021,Dissatisfied because i stiil have problem with it,5
2021,This is a very stupid app if it keeps crashing please can you reinstate the oneapp,1
2021,"I love the app its really doing all the things i want, but it can only get better and better KEEP IT UP GUYZZZZ........",5
2021,"I don't understand this onebank app, anytime I try to login it keep saying ""unfortunately, sterling onebank has stop working"" and goes off . Please what I can do developer I need your help",1
2021,"What kind of app is this?? I can't even log in my correct details. I literally know my username and password, why is it saying invalid login? Same details that worked for the previous OnePay app? Why come up with a new annoying app when there was nothing wrong with the previous one? Absolute rubbish! And u keep saying soon the old one will expire then GET THIS NEW ONE IN ORDER.",1
2021,Very useless app and bank... Address verification is taking almost two weeks while my money is stuck in the useless app.. I can't even do any transactions.. Run from Sterling bank,1
2021,Excellent,5
2021,"Trying to register has been a problem for over 3 weeks now. Each time i try to register, it will just quit.",1
2021,Its a very nice and fast app,5
2021,Worst app cant go beyond registration,1
2021,Good,5
2021,Dont download and fund...you will loose your funds...as you cannot meet requirements to unfreeze your funds... except you have whole family using the bank before you ; ),1
2021,Good,5
2021,Very nice Good,5
2021,Nice,5
2021,Not reliable,1
2021,"Would have been perfect if two features from Onepay was incorporated in it. The Panic mode, and Disputes features. These two features are the reasons i still use Sterling bank, and why i make referall about your service to friends. Have resolved many issues using the disputes feature.",1
2021,Why I have tried for many days it's not opening,1
2021,The best banking app I have used so far. I also love that I can categorize my bills and other expenses. Makes my life so much easier.,5
2021,Since i updated this app have not been able to log in aging it keep saying unfurtunatly app has stoped error. Kindly help.,1
2021,The bank is the best in networking,5
2021,"Crashing, it keeps crashing",1
2021,Thumb down,1
2021,The app keeps on crashing on the latest update can't use it for any transaction,1
2021,"Cant used code sent,dialed it severally with different codes and nothing happened",1
2021,"The app is abdolute rubbish. It's either you want to bring up an app or you quit wasting the customers' time. I have been trying to register on the app for over a week. Each time I click on register all you see is ""unfortunately one bank has stopped working."" One wonders the advert to switch to your one bank app. Fix it or restore my one pay.",1
2021,Most of the problems solved by customer care. Customer care are caring. Good banking system,5
2021,Nice one,5
2021,"Very poor as transactions history remains a big probably. I don't want to think it's delibrately done by the bank to cut Conners, I refuse to think in that direction",1
2021,"The sign in procedure is just so annoying, account number,otp and security questions?????, what's wrong with using our atm card?,this is just so stupid on different levels",1
2021,Awesome app,5
2021,Nice App,5
2021,"This app is worse, I can't login, it closes the app and bounce me back",1
2021,Good,5
2021,Dear sterling team before you pull down sterling one pay app ensure sterling OneBank is functioning well cos every time new update come out it stop working. After updating it stops opening,2
2021,This app is very annoyed 😒😒 it's keep me out every time I'm logging,1
2021,"Over 2 weeks since I downloaded the app, still can't register. I'm still getting the error ""invalid activation code or user"".",1
2021,Highly unreliable app,2
2021,Good,5
2021,Stress free,5
2021,Too bad,1
2021,"Everything was going fine on this app, until you people updated the app, I can't even login anymore, each time I try to log in, it says application error. Why nah! Please you people should do something about it o. Am giving you people 1 star cus of that.",1
2021,Worst Banking App Ever,1
2021,The app is just crashing on my phone this is the second download ive deleted apps for it thinking its space but its the same thing,2
2021,"How can a Bank app be so unstable, It keeps logging me out in the middle of a transaction. Very poor service please work on it.",1
2021,Very appreciated,5
2021,Please you guys should add a dark mode option and a biometric login feature,2
2021,Stupid update how can a bank app when opened whole data will just finish is that not wickedness open app and my internet would be reading at 2MB/sec assif am streaming live match rubbish,1
2021,"What a relief,it's way better than Sterling one pay. A faster way to send money and buy airtime. Thumbs up",4
2021,"This onebank app now is worse,i never had horrible expirience since i have been using sterling bank app,it goes back all the time you want to perform any transanction,i can't do anything on it since i installed it",4
2021,This is the worst banking app I've ever encounterred. Transactions take forever before reflecting on the app. Transaction history is not even available! How does one track the transactions? Unfortunately i don't see them making efforts to fix these shameful errors because there are similar complaints on this platform unattended to for months! #poorrating,1
2021,Always hanging. One pay is far better. It is stable. My account has been restricted for up to a month now. I could not transfer fund out of it. Despite many promises it jas been a frustrating experience,1
2021,"Lol. With the negative reviews am seeing here already, am so not downlaoding this app. I thought the One Bank App would have been a better option to One Pay but I rather stick to the Devil I Know than the Angel I Don't Know.",1
2021,Cool,1
2021,This app makes me regret banking with stirling bank. It keeps stopping when I try to register it after downloading,1
2021,Whats up Sterling? Ever since I updated your app is always crash when trying to login. Why??????,1
2021,Hope I'm not going to regret downloading this app,5
2021,"In the history of all my apps, this is the most useless and annoying app. If there is something less than a star, I will give. After logging in username and password, it keeps telling me to fill another set of forms. I hate this app with passion.",1
2021,Awesome,5
2021,good,5
2021,Just now the app blocked my account for no reason. It's really frustrating I wiil suggest that you guys go back to the old mobile online banking app. This new one is whack,1
2021,"Terrible app, the recent upgrade is a disaster. Please, fix it quick.",1
2021,"The most useless app I ever downloaded on my mobile, can't even register, pooor loading 🥴",1
2021,"A nice app, but am still dissapointed. I already have the old app but decided to download this new one: The interface is ok but am still shocked to know Sterlin bank customers cannot even view their transaction history from the app, if not able to download income statement. Please save your customers the stress of going to the bank for such issues...it's easier for a camel to go through the eye of a needle than to enter a banking hall these days",1
2021,Useless app,1
2021,"The app crashes on logging page, pls the developers should urgently work on it. I can't logg in.",3
2021,Nonsense app,1
2021,"I can't login again,it shown inactive account",4
2021,"I regret the update, working perfectly before the update, not been able to access the account since the update",1
2021,Good,5
2021,Very nice app you would like it it's very easy to uz,5
2021,I appreciate your quick response to my complaints. The issues where resolved and I would say that the app is indeed great and user friendly.,5
2021,Pls we need new update the app keep crashing on my phone,1
2021,It's not user friendly and interactive at all. Please they should go back to work.,1
2021,App needs work,1
2021,Just downloaded the app but can't open it for use as it keeps stopping while trying to register on there,1
2021,Beautiful,5
2021,"Satisfactory,but can improve",5
2021,Fast and easy to use 😊,4
2021,"Bad, can't even go pass registration, after the ussd code details is sent and I minimize the app to dial the code, it keeps bringing me back to the initial stage so I'm unavailable to click verify and continue",1
2021,Excellent,5
2021,Too slow but good,4
2021,Keeps crashing anytime i try to open this updated app.,2
2021,the app keeps crashing.,2
2021,I am unable to check my transaction history on the app,3
2021,"The app is actually the best, and the interface is quite simple to use😉. The only thing to improve is the loan application. But rest is marvelous",5
2021,"Cool Interface 🥰🥰..... My Friends are jealous Easy to use Fast tracking of alerts [Sometimes I would have been or debited But I don't see SMS messages, But the App keep the records for me ] very fast 😊",5
2021,"Nice app, but u people need to improve on users being able to view more transactions history not only the recent 5, transaction.",3
2021,"I can no longer manage my dollar account on the app😡😡😡, if I click cards my dollar account doesn't show",1
2021,"I did the recent upgrade but I can't even login to the app anymore,it keeps crashing....",1
2021,Smooth transactions,5
2021,Efficient,5
2021,Super,5
2021,Nice one,5
2021,Cool and fast to operate,4
2021,"Application still needs work but overall helpful and it doesn't display my Account Manager, it used to but stopped still asking me for NIN when I submitted to the bank directly and it has been validted, then the fact that the Interface was changed is bad thing when i opened the app to notice changes I thought It was something good please bring back the old interface with upgrade to Chat with Kiki because chatting with Kiki on that app Is annoying.",3
2021,"This app is worst compare to previous version, it consumes lot of data",1
2021,"I have been unsuccessful with downloading this app, I can't access my account anymore. I have used a different phone nothing has changed. Please fix tho issue.",1
2021,Good,5
2021,Good,5
2021,"The developers of this app should please get educated on the differences between UI and functionality. What they only updated here was the UI. How does that even help? I've been trying, for over a month now, to upload my documents, but the app keeps on crashing, then restart all over again, to ice it up, upload button not clickable. This app is a 'waste of code'. A well presented bug (UI isn't the ultimate asset of an app!!!)",1
2021,Excellent,4
2021,Uninstalled.,1
2021,I am heading to Sterling bank to withdraw all my money in cash. This App is just occupying my phone memory.....very useless.😏 Their USSD is channel has been processing my Transaction for over 2weeks now.😔,1
2021,Good operations,4
2021,I am impressed with ability to do almost everything with need to physically go to the banking hall.,5
2021,Good,4
2021,Great,5
2021,One of the best app and the new update is so lovely 😍,5
2021,I updated my app and it saying OneBank app has stop. I can't access the app after the upgrade in app,3
2021,I don't like ads,5
2021,Just got on board... I tried uploading my document but it's not going through and I don't seem to know the issue.,3
2021,"I was trying to use sterling ussd for transactions for over 4days and it kept saying unavailable. I decided to install and use sterling app, the app asked me to verify via a ussd code. I attempted it several times and I kept getting unavailable. It is so annoying that I ran away from ussd that is not working to app only to be redirected back to the Ussd. I am disappointed...",1
2021,Wanted to update my NIN it was showing my unable to validate NIN,1
2021,"I found this app very useful, easy to operate and stress free one love 😘",5
2021,Signing up is ridiculously impossible. Cant get past verification. I can't believe i wasted close to a hundred MB downloading this excuse of an app. Eish..🤦‍♀️🤦‍♀️. Waste of resources... 🙄🚶‍♀️🚶‍♀️🚶‍♀️. I wish i can take my 1 star rating with me.,1
2021,Good to go,2
2021,Stupid app sterling bank is the worst bank ever,1
2021,Kudos...........,5
2021,"My Access was blocked went to the customer care several times, yet still nothing has changed",1
2021,Is just a stupid app not even working,1
2021,I invited my account number by it wrote invalid account,2
2021,"pending, couldn't download.",1
2021,Exceptionally friendly app,5
2021,Beautiful,5
2021,I cant log into the app After confirming my otp under 2mins it keeps on saying invalid activation or user,1
2021,Very helpful and without stress,3
2021,"Trying to upgrade my account but when it's time to upload selfie or signature, the app keeps crashing. No place to save progress so you're forced to start all over again. I'm tired and I've paused the process. It's not by force to open a current account with sterling",1
2021,Fine,4
2021,"Very poor, cant minimize the app and verify my account. How then do i create an account on it. Not user friendly at all.",1
2021,Fuunstastical,5
2021,Nice To operating the system,5
2021,Best,5
2021,Serious fault of omission in the new user registration process. I have sent a detailed email to your customer service.,1
2021,I need moble app,5
2021,The worst bank I have ever use. Useless app. Imagine I registered and uploaded all the necessary documents but I can transfer money outside this worthless app. If there is negative zero I would have rate you that!!!!,1
2021,I love the app,5
2021,The app is frustrating,1
2021,"If this is what it takes to download all app I don't think people will be downloading apps daily, Too slow to my liking pls",5
2021,I couldn't login. When I wrote my sterling account number the app said it was invalid. You guys need to improve,1
2021,"The app is very terrible, I have spent 250mb just to download a 56mb app. When downloading it once it gets to 100% it will just start all over again from 1% at the end I didn't get the app. Fixe this and so many others issues",1
2021,Perfectly cool on internet,5
2021,This app is not working very well and the bank does not have good network have being trying to call customer care since last week,1
2021,Please can i borrow money on thisapp,3
2021,Good,3
2021,Network issues,4
2021,Not happy,1
2021,"How many apps do you have, how will know which one to download?",1
2021,Terrible app. Refuses to activate after many attempts. Keeps prompting that the network is bad.,1
2021,I was disabled 4 no reason,1
2021,Satisfied,5
2021,Very nice with one bank,5
2021,Good,5
2021,"The app is very very four, since last two months i want register with it but when i fill the activation code that sent to me they said thet invalid activation code or user tswwwww",1
2021,Nice app,5
2021,this newest update is truly amazing. it's now easy to use and also fast. thanks to sterling bank for this awesome app. keep up the good work,5
2021,Efficient,5
2021,Not able to login after dialing activation code. Worst banking app so far,1
2021,Good,3
2021,More than good,5
2021,Best banking,5
2021,Good,4
2021,One bank is the best. Thums up sterling,5
2021,"Seem less and Fast. Especially the virtual card. Ed; for sometime now I have difficulty in logging in even after contacting the customer care. It keeps asking for card verification whereas, the card wasn't working even after activating it by the ATM.",3
2021,I have been trying to sign up with this app but to no avial,1
2021,You need to make it easier to signup and register,3
2021,The one bank app is nice and very easy to use but the loan aspect is too low I mean no way to take a loan so please u people should improve on that aspect please and thanks,5
2021,"The registration is very poor and you're very stupid for asking me to dial one stupid code and deducting my money all the time When you know the app is not good enough to satisfy us, why did you recommend it for us.",1
2021,"Terrible app , been trying to register now for overb 2 months they keep saying network issue on us , when u know it's not working u sud not have uploaded",1
2021,Very seamless onboarding and I have never had to visit a branch for anything. Thoroughly impressed and I recommend this app to everyone,5
2021,The app registration is very poor. I have been trying to registered on the app since last month now and still no success. How can a token be given and it won't last more than two minutes. That is rubbish. It is useless.,1
2021,I like this bank much,5
2021,Nice app,4
2021,Just return my money please am begging for God sake please return my money oo,1
2021,Ona be thief oo worst app ever make ona non put money for inside oo,1
2021,Delay in updating transaction updates. No instant transaction updates.,3
2021,"Wonderful application, the best among other Bank",5
2021,Low performance,1
2021,"This is a very stupid senseless useless app .. if you know you can't create something workable, don't even start in the first place .. very annoying useless app that doesn't work .. doesn't deserve any star .. NONSENSE!",1
2021,Nice App 🤗 Would love it works offline.,3
2021,Why did I fall victim of such app.....bam downloaded it....and sent money to it.....next thing is that the money is appearing in my wallet......pls do something about it.....I don't like this,1
2021,Good,5
2021,I love this app since when I gave me a wallet without bvn and unfortunately it stopped working and I was sent some money b4 it stopped working Then I was thinking about update when I did try the update it's still the same thing has transaction not sent try again later it's making me novice and tried too so you guys should pls work on mine pls,1
2021,The app isn't good at all....it's always hanging and quit by itself all da time...so annoying!! 😩,1
2021,Okay,5
2021,One of the best so far,5
2021,Awesome app,5
2021,"To avoid headaches, you'll prefer using a microfinance bank with just one branch in Nigeria cause if there's any slight issue this people will frustrate you.",1
2021,"It's one of the worst banking app I have ever seen, I was debeted since 23rd of December 2020 of 4000naira, till date nothing as been done, secondly I was told to upload my pix and nin card, worst thing, it was acknowledged in the bank but not on the app., worst banking app",1
2021,Can't reset my password and each time I try after the part where it shows OTP and a few other infos below it shows a tab where am supposed to type my account number after which it then shows unable to retrieve account details.,1
2021,Awesome,1
2021,Excellent,5
2021,More interesting and favourable experience here. Banking made easy with this app. God bless Sterling Bank,5
2021,Good app,5
2021,Very poor,1
2021,"The app is not working well please,have been downloading and deleting...Thank you.",1
2021,Very nice,5
2021,Very fantastic app am enjoying it.,4
2021,I have been trying to login to specta all to no avail.,2
2021,The newest update did not show the wallet The 1.8.2 version of this app is way better although there r new features even at that I prefere when you could see all transaction features such as the wallet. Bring back the wallet. Just an app update,4
2021,This can't show good accuracy of the transaction history And the account statement is not working very bad,2
2021,Good,3
2021,Excellent app,5
2021,After using this app for a while I would say it's been an awesome experience. I look forward to more improvements,5
2021,"The app is fast and reliable, but I don't like the fact that you are collecting charges even when I'm not transacting, the most annoying part is that every time I credit my account they charge me, please i don't like it do something about it.",4
2021,One of my favourite app,5
2021,Worst app ever.. 😟🥺 This junk needs updates from nasa. totally useless if you ever change your device you can't log in kept referring to customer care which is also a waste of time because they have no solutions for password recovery or reset..,1
2021,"I wanted to make transfer to my other banks but it says am not allow to do so, i should visit a near by branch or call a number that does not go, i don't have time to visit any branch because of my work. Can't be fix online?",1
2021,Fantastic,5
2021,keeps crashing..This app really sucks..like the third time I Will delete and download again. what a app,2
2021,This app has never worked for me. I always get connection or MMI error at the code dialing stage. Because of this I've been unable to have access to my account. I'm experiencing frustration banking with sterling bank. Worse app worse service.,1
2021,This app helps me alot,5
2021,"I'm enjoying this app, but you have not deserve all the 5 stars",3
2021,"K haven't used this app before o but I think people are dropping good news about them but still yet I don't trust this course this country ehn, hmmmmmm",5
2021,"Update: It isn't hard to open an account with the app, but if you have any issues, visit the closest branch. Online customer service only tell you your problem, but from my experiences, they do not fix it. Ensure your account is functional by doing at least 3 withdrawals before you get comfortable, in case address verification wahala occurs! I could not withdraw again after 2 withdrawals for same issue. My friend didnt have that challenge though. Don't bother applying for ATM from the app!",3
2021,"Trying to register, it is given difficult issues",1
2021,Rubbish app,2
2021,I prefer the previous version. It's so stressful to make a successful transfer (it keeps crashing),5
2021,Bank usage,4
2021,"customer service so poor. after opening an account few weeks ago i used it to perform a transaction and uploaded all required documents. but now i cant perform any transaction on it anymore. i reuploaded my documents still the same issue, if you know i cant perform transaction on it anymore why allow money to enter. now money in it is stucked",1
2021,Fast,5
2021,"The App is nothing to write about,other bank Apps can't malfunction like this,imagine imputing my email address time after time and it keeps saying invalid email,rubbish",1
2021,Simply frustrating. I've called customer to resolve the issue of inability to signup to no avail.,1
2021,"Am going through a frustrating issue of updating my app, for hours now it keeps showing me depending.",2
2021,Good day I did not see this type of app before seens when I danlowd the app is not open for one day.,1
2021,User friendly,5
2021,Is good,5
2021,This app is awesome and fabulous,4
2021,"What a job weldone, this makes banking easy.",5
2021,Worst app I have ever used..I couldn't even register or sign up my account,1
2021,Very good and effective,5
2021,Nice one,5
2021,"Very terrible experience, I can't even complete my registration. After filling my profile,I press continue button and every time it's network problem from their end. Not good",1
2021,This app is wonderful,5
2021,I love the customer service. Great App,5
2021,Very good app,5
2021,Great app,5
2021,Lovely. Nice and easy to use,5
2021,Great App. Lots of upgrade sofar,5
2021,Not giving me joy at all bcos you can never access the app after filling form in other to proceed it can't go. Pls work on the site please so that one can be able to access it.,2
2021,My experience with this app was horrible 😫 it keeps telling me my password is wrong...even when i update and change the password it says the same thing.,1
2021,It's an easy going app,5
2021,"Fair; just average. The experience is not as fluid as other apps I've used. It has a bug with picking destination account. Many times after, the remark section and continue button are not visible and one cannot complete the transfer. I have to sign out and in several times just to get past this. Also, anytime I press the back key on my phone while anywhere in the app, it signs me out the app while leaving me in the page in the app. That's wrong! I should not be signed out like that.",3
2021,"Very useless app, the progammer should be sacked.",1
2021,Excellent,5
2021,Good,5
2021,"Very poor app from poor service bank, in this modern age you can't view transaction history, you can't get your account statement send to your email on request.",1
2021,"Since I downloaded this app, transfers to sterling wallet does not reflect immediately. The first transfer I made from my other bank account took two weeks to reflect. The second transfer has still not reflected and it's been 3 days already.",1
2021,Nice,5
2021,"I can see all the people giving good feedback are just there workers, pls dont download pls my peopl its just a scam bank my money with them now is over 150k dey will now b asking for transaction id and if i provide it they dont send my money back pls my people i dont want problem for you its just a scam bank",1
2021,"Very good app easy to use more helpful , one thing need to pix is . Customer support button need to side up little bit coz u can types in some phone. Its mixed with back button in Android",5
2021,The best bank app,5
2021,Nice one,5
2021,This is one of the best bank app that has everything you need as a customer,5
2021,After update it's stopped working. Please do something about.,1
2021,I need a referral code,1
2021,Just can't download keep on telling me i can't download,4
2021,"Really fine and fantastic ,dedicated staff, has helped the system. Kudos to all",5
2021,Nice App,4
2021,"Bánking made easy,..and it's fun dealing with your transaction in one platform 🍻",4
2021,"The App was working fine until this latest version. It can not complete transaction easily, this morning the remark and send money button doesn't show again, making it hard to complete transaction. Very disappointing and annoying.",3
2021,Fantastic 👍😀,5
2021,Pound Sterling,5
2021,I regret downloading this app in other to open an account with this frustrating bank,1
2021,Very good,5
2021,"I updated the app now its malfunctioning, even i cant acces my account on line anymore,now i have to uninstall the app and install again",1
2021,Good,4
2021,It was working fine until the recent update. You have to close the app severally and pray when sending money the send button finally pops up. Maybe after 4 tries. Even bank logos no longer show. It's tiring.,1
2021,"I've been using this app with less issues but overtime I've been asked to upload documents which I've religiously done just to make transfers, but today I've remained stranded in an Unknown location because Sterling bank denied me of transferring money I'm supposed to use to Lodge a hotel to keep myself safe all in the name of uploading same Documents I've uploaded overtime.... This is unfair and wickedness that Sterling bank don't care about her customers ...",1
2021,"I couldn't log in at all and signing upnis so hard, they should change their mode of verification and use the traditional sms or ail verification code. The one where hou habe to dial it isn't working in this app at all",1
2021,Lovely App🥰👍,5
2021,"They completely unreliable bank, they blocked my account right from the day I started funding the account, over weeks now, my account is been restricted, I've called the customer care line over 4 times, they keep lied to me, saying after given them necessary informations, they 24hours, 48hours, 72hours and 96hours, but is weeks now, nothing has been done, plz becareful the bank open to save your",1
2021,"This time around they have become more better ,Swift and customer care friendly",5
2021,Rubbish,1
2021,I can't complete my registration of app despite a good network reception in my area. Even my account officer at Sterling could not complete the registration for me either. You people should work on it.,1
2021,"UNFORTUNATELY, Your Virtual Card cannot be used to purchase on international website... Please improve the virtual card to Visa Card and enable to shop international",2
2021,"Ever since I download this app in not responding on my phone, I can't be able to open it.",1
2021,"Sterling Onebank is a stellar application. It's great because it provides more than one function; loans and investments (Specta and Doubble), also mobile wallets. I recommend everyone to download the application.",5
2021,I like app,3
2021,This app is okay,4
2021,"Poor, no statement",2
2021,Good,5
2021,"Whenever you close the app, it keeps displaying an error message (Unfortunately Sterling One bank has stopped). It,s really annoying.",3
2021,Transaction history is rubbish I can't see received money and the withdrawn history only the money transfered are there useless as used toilet roll,1
2021,"This is the worst bank ever in the whole of africa, they don't pick calls and if they manage to pick, just put it at the back of your mind that your compliant will take them eternity to resolve. My greatest regret is to ever bank with sterling bank. If there is any rate below a star is what am going to rate these bank app",1
2021,This app was working well for me and as I just signed in today my wallet account has disappeared and I had Money in it please fix this Edit: Good but I'm waiting to receive an alert that was made more than 24 hours ago to my wallet account,4
2021,Been trying to log in to the app all day and it isn't responding. Please fix it,1
2021,It's fast and reliable,5
2021,After the update the app refuses to open,2
2021,Good,5
2021,Good,5
2021,"Since I've updated the app around midnight today it's been doing rubbish, unable to open it not to talk of performing any banking transactions on it, so it's not what I expected at all, just think it's gonna get much better with the update but it's not...",1
2021,"Its Useless when you refuse to give me card and you are telling me its awesome, as a matter of fact I give you just 1/2 one star",1
2021,Good,5
2021,"Update upon update but yet i can't see my credit transaction. If someone sent me money i wont be able to confirm who sent the money and amount. Please work on this please, aside this the app is great.",2
2021,My experience using this app for the very first time is disappointing to say the least,1
2021,Very good,5
2021,"I regretted ever transferring money to this account, you can collect money without asking for address when its time to release the money you start asking for unnecessary address",1
2021,I am having issues in filling my residence address,3
2021,My major regret was accepti ng to upgrade my One Bank app. The app was working before the upgrade. Now I cannot make important payment transfers. I urgently need the former app please. How can I downgrade?,1
2021,"Worst mobile bank app I have ever seen. Nothing is working with this bank. If you use this bank and the app, your life will always remain miserable. What they only do is to keep send OTP that you can't use to do anything. You can't upgrade your account as they said. Don't put your money in this bank, or your money will be lost. Scammers in bank disguise 😭😭😭",1
2021,"This app is one of a kind, user friendly and fantastically decorated with great features. I think, other banks should learn from sterlingbank when it comes to stuffs like this.",5
2021,Awesome,5
2021,"Please fix the bug, the app keeps crashing.",1
2021,Please what's the difference between this app and the Sterling OnePay app? Been using the OnePay without any issue ..so why should I change to this one?,1
2021,Good,5
2021,Nice,5
2021,"So far, all my transactions on the app have been very successful and fast",5
2021,Awesome,5
2021,I can't activate my account useless app,5
2021,Rubbish after upgrade,1
2021,It's crashing,3
2021,Never been able to use this app since downloaded,1
2021,"I gave it a 5 star because its okay ,but this new version is very annoying ,sometimes I can't even transfer",5
2021,This is a Super app. It is all encompassing.,5
2021,"The app is rubbish. Code will be sent to me, I'll dial to verify. Then go back to the app, it will ask for my account number again and another code sent. Its been a cicle",1
2021,"Great experience,love the app. Keep it up sterling!",3
2021,Best financial app ever. Highly recommendable. Digitalized banking experience. Keep up the good work!,5
2021,"Good app, but I think the web developer should add a feature that could give me the option of hiding my account balance, instead of just leaving it like that. The app is very easy to unlock especially with the finger print unlock feature, but after my account is unlocked my account balance just shows up, there should be an option to hide just for privacy. . . Treat as Urgent, Thanks.😊",3
2021,"Very awesome app but please make loan available to your customers just like other banks, Specta is too strenuous.",4
2021,Good,5
2021,bad,1
2021,"The newly updated version just keeps crashing at the point of selecting the category of transaction. Had to withdraw my 4 star 🌟 rating, you now have a 2. Now I can't transfer money as I wish I shouldn't have updated the app",2
2021,I have bening trying to update for some time now but no way. Pls fix it,1
2021,"I cannot use it. It says "" onebank app has stopped""",1
2021,Make it easy for me to borrow,4
2021,I hate the app.,1
2021,Good and reliable app,5
2021,Good,1
2021,Not good,1
2021,"Imagine having to make about 6 clicks just to see your transactions history...... Big Rubbish, Mcheeeew",1
2021,"Perfect app, excellent bank Sterling Bank you are on top.",5
2021,"After upgrading the app,it keeps crashing when I want to make transfers, its frustrating, pls work on this ASAP",1
2021,It works but sometimes crashes,3
2021,This app make my transfer easier But something is lacking connection,2
2021,Can not survive without this application in this global and tehnological world.,5
2021,Am cool with it,5
2021,"Fast, safe and efficient",5
2021,Very easy and easy to use,5
2021,Simple to use,4
2021,"This is the best financial app, everything is just perfect,all accounts are linked you can access all at the same time, I'll recommend it for everyone even if you already have an account with other banks,open another one with sterling bank, their services are excellent.",5
2021,This app is not working. In fact it is a waste. Don't download it.,1
2021,So far so good with me,5
2021,A very good bank app for banking operatiion. All should use it,5
2021,If you say this app is stupid then you are human enough. This app is useless and should be punishable by law. I ponder if this app was created for humanity or our ancestors,1
2021,Add provision for the creation of a virtual dollar card.,1
2021,After update. The app keeps crashing whenever I want to make any transactions.. kindly look into this.,1
2021,Good,5
2021,Not updating,1
2021,Excellent,5
2021,Cool,5
2021,So Good,5
2021,Worst past of it is to change ur phone and try to login back into a new phone u will enter bank and still wait for days,1
2021,"Excelent ,am downloading it again just that my son deleted my app.",5
2021,Lovely 🌹🌹🌹🌹🌹,5
2021,I don't even understand this app again at first there look nice now I can't even say anything I have been trying to update it no way just wasting my data for God sake,1
2021,"I cant download the app, whats the problem?",1
2021,Good to use,1
2021,It is faster in transaction,5
2021,Scam app,1
2021,It process lately,1
2021,I do transfer from gtb yesterday to try it the money just gone.,1
2021,Very good,5
2021,Nice one,5
2021,So good,5
2021,A worsted app have been having a problem to sign since last year I can be able to checked my acc bal and transfer,1
2021,Love it!!!!,5
2021,Lovely,5
2021,Love ok love only knows 8o,4
2021,I can't install the app for months now. Very annoying.,1
2021,Trash. I just downloaded and couldn't register.,1
2021,This app is so worst......i've battling with signing up on the app It keeps telling me card validation failed This is so disgusting Please kindly attend to this situation,1
2021,Ok,5
2021,Excellent app,5
2021,"This app is indeed very useless, imagine a first time customer and I have been trying to sign up for 2 days now on the one bank app and I keep getting different error messages. The worst part is that they keep sending me emails that the issue has been fixed, meanwhile it's the same. I am so pissed. Very rubbish, in fact, I no even want again, closing acc straight away. Didn't sign up for this trash",1
2021,"This bank app is the most stupid app I ever come across, even when boys were still learning coding, they wouldn't develope this useless app. Stupid bank",1
2021,Since on Saturday morning am trying to be you sing this app is not going telling me network problem from us ting now,2
2021,Am surprised that the bank left the best banking to the worse. You can not even see the sender of the money to your account and the time.this will reduce your customers base if you don't act fast. I joined the bank because of specta account am planning to leave because of this most useless app for a business man.,1
2021,Excellent! Highly user-friendly,5
2021,Perfectly OK,5
2021,This app is wonderful...I was able to open online banking without visiting the bank. This is excellent.... simple to used. I love the bank. Keep it up,5
2021,Best banking experience,5
2021,At least it works even though there banking service is weird,5
2021,"A user friendly app, stress free account opening process without having to submit any paper form or whatsoever and account is functional with immediate effect. You even get your ATM delivered to your desired location. A great one. Deserves 5 credible stars 🌟🌟🌟🌟🌟",5
2021,Excellent service,5
2021,Why is it everytime we must update the app whereas the app is having the same problem as before,1
2021,Thanks you,5
2021,Very fantastics,5
2021,I hate this app,1
2021,Good,5
2021,This app is useless 😡,1
2021,Okay,5
2021,Best platform,5
2021,"This app is very bad, first of all I keep asking me to update every time and it will change anything, secondly I cannot transfer more than 5k a day, actually I don't enjoy this app at all",1
2021,Good,4
2021,I can't log in into my account using my password..can someone tell me what I should do to stop this stress. Very annoying,1
2021,Fast and reliable banking app for the future,5
2021,Am cool with it,5
2021,I have a very bad experience using this bank please don't open an account with this bank uptill now they don't want me to take my own money from the account tell me that they want to verified my and that have been from 5 day now I can't take my money from the account please give me back my money please don't open an account with this bank 🙏 and uptill now they don't want to give me back my money,1
2021,You can't print your transaction receipt from this app and you can't view your transaction history. Need to improve.,1
2021,I made a mistake while trying to login with my password....I called the customer care several times and sent sorts of emails. Nothing has been done to that .....a way of frauding customers .....one of the worst digital banking,1
2021,"If someone is looking for the worst experience with a banking app,then this is the perfect app. Full of disappointment. Such a useless app.",1
2021,"You're absolutely doing great! It's wonderful, keep up serving you esteemed customers with amazing features! We appreciate!",5
2021,Very easy to operate,5
2021,Talking of the interface design...is perfect.but the technical design need to be looked into.,3
2021,Very very poor. Infact its frustrating,1
2021,Good 😍😀😍,5
2021,Excellent,5
2021,Good,3
2021,Like it,5
2021,This app has really been among the best for me but there was a day I made some kind of transaction to which I was debited but not credited that was what discouraged me about the Application,1
2021,Love you,5
2021,Before I saw this app on play store The one I was using before I can't even transfer from it But guys this is superb,3
2021,So smooth and easy to operate. I really enjoyed it,4
2021,Love this app,5
2021,Good,5
2021,For over 4 days I have been trying to update but has not been successful q,1
2021,"This is the worst app and bank ever,made transfer didn't go but was debited till date yet to revert back into my account..went to bank said I should fill form still yet nothing has revert",1
2021,Great,5
2021,"Useless people, useless brains",1
2021,The app is very good and useful for people who can get the settings by themselves If you can't visit the nearest sterling bank around you for the set up,5
2021,I am so upset. I did a transfer and wrote a transaction remark which is very key and only just discovered that it does not reflect even on the transaction receipt. Ridiculous,1
2021,Not updating as planned.,3
2021,"I misspelled my password and I didn't notice the warning, the app was blocked, Sterling bank wants me to become wretched after a number was sent to my email that I needed to call so as to unblock my mobile app. I try this number everytime and they play music, before I know it, the card i load has finished. The number starts with 0700 and I believe there is a connection between Sterling bank and telecommunication companies concerning the number. It's over between us in short",1
2021,It is a perfect app but my difficult there is I can't access my credit. Please help me on that.,5
2021,"Well, for more than two weeks, I've been trying to update the Sterling one bank app, but to no avail. What a frustrating experience. I had to revert to Atm transfer which i can not do at the comfort of my room. I doubt if you people will even have time to go through people's complaints on this platform. You can improve please!",1
2021,"This app is bad and it's create to scam people thank you for you earn from me, my wallet was close with my money inside oo bye bye to a scam app",1
2021,Easy and secure,5
2021,"Awesome but the investment and loan section is having error loading after filling information, it appears as error from the bank",4
2021,Excellent,5
2021,Is fast to make a transfer,3
2021,I live this one bank app,5
2021,"Not able to update the App for a week now, I have to physically go to the Bank to transfer money. This is not good.",1
2021,Please help me . During registration they asked me to put my BVN and DOB .. but it's keeps saying my BVN is not match with DOB .. how could that happen .I have been using the bvn with my DOB since 2015.. pls help me out what cause this ..,2
2021,I hate this sterling mobile app it stressful to create and I tried all my possible best to create it but now I regret having sterling one bank app...it give me headache everyday,1
2021,Good,5
2021,Stupid app,1
2021,Very bad app Tried resetting my password and it's not working,1
2021,"This is total rubbish,rubbish.",4
2021,Best app,5
2021,Beaitiful,5
2021,Very good and user frendly,5
2021,Great,5
2021,Not satisfied....,1
2021,Good for us at any one with one bank,4
2021,Powerful,4
2021,Super!!!,5
2021,Good,5
2021,This app and bank is useless one,5
2021,Good,5
2021,Poor,1
2021,It is a wonderful app but slow sometimes,3
2021,"This is the worst app and bank ever. I can't even log in again, and after complaining, u will send an email telling me it's solved when it isn't",1
2021,Very useless app,1
2021,Transactions made easy,5
2021,So much amazing platform,5
2021,"Very bad, can't log in",1
2021,Wonderful mobile app,5
2021,Bad,1
2021,The app is nothing to write home about have been trying it more than two weeks now i just keep wondering,2
2021,Wow,5
2021,It is a Good one,5
2021,It's nonsense ... I can't use just because I don't have enough space to update when I have something urgent to do on my account.,1
2021,Cool 😎,2
2021,Good,5
2021,"This app suck big time ,shame on sterling bank ,I'm so pisssed off",1
2021,Good,3
2021,I don't like these app at all I try to create my own account but he send me the code and after I received the code I try to apply the code to start but is not start he horrible,1
2021,Poor,1
2021,Great so far. Frankly a much better app than having functions separated. With this once can do more. Well done sterling 👍🏼,5
2021,When ever i wabr to register after puting my account number it will tell me that activetion code has being sent to me of i will not recieve aby code,1
2021,Cool,5
2021,Awesome,5
2021,"Oh no! At the first month of use,it was ok. But right now I am fed up because for the past four months I have not been able to make any transaction with both my ATM card and one bank. And the annoying part is you don't pick our call and talk verbally to each other instead you ask us to email you with our complaints and we would be replied with resolved without anything being resolved.",1
2021,This app is the best so far it makes things easier for me Thanks alot,5
2021,So lovely,5
2021,Great app fir multiple purposes.,5
2021,Great,5
2021,"This app is very bad. Both of the Sterling bank apps. I have been trying to register,I have to dial a code, going back to the app and then start again. I have not been able to register for over a month now. Sterling bank is the worst bank ever. The app should be upgraded and fixed,it does but have to crash immediately I leave the app. Very very bad. Doesn't deserve any rating.",1
2021,Favourable,4
2021,Good,5
2021,It is easy to make transfers,5
2021,Excellent,4
2021,Better,5
2021,Is not serving me well Very low to access,2
2021,Great app.,5
2021,Useless,1
2021,Its been good n useful,5
2021,Good,3
2021,Super,5
2021,Usainidanko,4
2021,This is the best bank app but I think they need a little adjustment so we can screenshot after transaction 🖤,5
2021,G00d,5
2021,Great,5
2021,It's good And very easy to use but I have problems with the WALLET,5
2021,Excellent,3
2021,I find it difficult to update on my SAMSUNG A10S device. What a bad experience.,1
2021,Very bad,1
2021,Good,5
2021,"Horrible, I've been trying to update the app and it's been giving me problem for the past few days.",5
2021,Very Good,5
2021,Somehow cool,3
2021,Can't update my app. Have tried everything. I am so frustrated. I cant make any transaction. Disgusting.,1
2021,Enjoying,4
2021,The performance is excellet,5
2021,Need to be user friendly,4
2021,Fastest,5
2021,Very nice and helpful,5
2021,Good,3
2021,Good,5
2021,My account number is not found and I can't open another one on my mobile phone,1
2021,"Nice 1 , but slow.",5
2021,Very bad and frustrating,1
2021,Satisfactory,5
2021,"Hi, this application is not installing on my phone and it keeps re-downloading and i need to complete a transaction.. Kindly fix this",1
2021,Need more fast link to your app,2
2021,very poor app i make a transaction to a betting account and the transfer was unsuccessful but the still debited me for like one month the haven't reverse the money,1
2021,Very good,5
2021,Great services and super easy navigation,5
2021,Better,5
2021,Nice,4
2021,Perfect,5
2021,Very very poor,1
2021,It is a good app..,5
2021,The app is okay. I just want to beg sterling to please add transaction summary so one can view last transaction receipt most especially other banks,4
2021,Great app,5
2021,Amazing,5
2021,Excellent,5
2021,"Wow!!Am impressed the app is so enjoyable now, fast and easy to access",1
2021,So far so good,4
2021,Very lovely financial application,5
2021,Splendid,5
2021,Top perfect,5
2021,Best mobile app so far,5
2021,Good,1
2021,Can not install,5
2021,Very interesting,5
2021,Fantastic,5
2021,"I'm enjoying my transactions so far, good job Sterling",4
2021,Ok,4
2021,"This app frustrate me today, needed an update before transavtion, i think its not right. It should allowed transaction even without updating the app",4
2021,Too bad. You people ask me update and still I can't update. Am tired of you people. Thank you,1
2021,App is okay but can be better,4
2021,Average,5
2021,Fantastic,5
2021,"A demerit of the app is that the transaction history doesn't include the credit entries, only debit entries. Transaction history should show both credit and debit entries in the account.",3
2021,Poor developers Rubbish,1
2021,"Sterling apps is just too slow i don't receive alert on time, both mobile and sms.",1
2021,"A very bad app, causes us issues and not making us meet our business needs .. It has made me loose opportunities.. Nonsense app",1
2021,"Good experience, easy to use and work fast",5
2021,You are performing well. I am trying to update your app but it is hanging. What is happening and what do you advice me to do?,5
2021,Excellent Easy to use Time saving,5
2021,Wonderful and amazing,5
2021,Excellent performace,4
2021,"Update is too much please,the application does fail.",1
2021,I love the app,5
2021,Very good app,3
2021,Good,5
2021,"Very poor, why would you send an email to people saying you have fixed the issues when the issues are still there? I still can't login using the same details I use successfully on Onepay. Even when I try to register again, after running the ussd code and returning to the app, it crashes and starts all over again. This is frustrating!",1
2021,Very good to use,5
2021,Not so pleasant,5
2021,Just i lake this app cust it make the use bank very easy to me and so meny peupul thank you my bank starlig,5
2021,Transferring funds to an unsaved beneficiary is as tough as hell so to avoid the stress I just keep minimal amounts here,2
2021,"I have been using this app and it's been very helpful but of recent I can't log in, I forget my password and I changed the credentials and changed successfully but it won't still open it at first I was using my fingerprints but now I can't use both",3
2021,It slow,4
2021,I don't have any rating than giving you zero cos anytime i tried to login it given me problem,1
2021,"I would have given this app 10 stars if there is any had i seamlessly opened an account through it. The major challenge that hindered this is the passport upload. The developer should consider giving customers more flexibility to upload rather than take selfie only because some phones might not take the quality photo the bank requires. Similarly the upload functionality can be frustrating when it fails several times before it goes through. Therefore, for now am holding off opening an account.",1
2021,Signing up on this app is hell frustrating... its not nice.,3
2021,Easy to connect and use,5
2021,Fast,5
2021,"Poor quality app. One has to go to settings page to click ""log out' instead of just clicking the exit button of the tablet.",1
2021,"You guys should allow me open a profile with this app na. I'm begging. I've downloaded the app and tried several and everytime I try, you guys are saying that it's unable to be completed and that it's a problem from you. I've even stopped trying because it's frustrating. I have the onepay app and I wish to use the one bank app but you and the app are making it impossible for me.",1
2021,Can't install,1
2021,Seriously this app is really annoying it crashes at every given time..the developer really have a lot to do because there so many functions I used to enjoy when I was using the previous app,1
2021,Great experience,5
2021,"This is one of the worst bank app I never see in my life, I transfer money to my one bank account, but I can't make any transaction out of the account my money is stuck, I miss my flight to Dubai because of this useless app, took then two weeks now and my money are still unable to make transfer, I request for closing of account and transfer all my money to my GTBANK and the bank still refused to close my account, guy run for your life, am lossing my money already. 100k for that matter.",1
2021,I don't get this! Why is my SMS alert always.different from d balance in my account? Like 400keep missing from my account,2
2021,"This app is giving me problem with selfie verification. I already took tons of passport selfies but all the app could say is ""pic not valid"" and that's annoying taking pictures over pictures, I have taken almost to hundred selfies but still not valid. Please find something to do about it ASAP!",1
2021,SHAFIU ADAMU,5
2021,"This has got to be one of the most frustrating app I have ever tried. I have been trying to sign up for 3 months now. I am trying to avoid going to the bank because the last time I was there, I spent 3 hours and achieved nothing. Can someone please help",1
2021,I can't transfer funds,1
2021,Hello I had been using this app for some time.... but now I change my phone so I download it on my device to login my account but telling to get a debit card when I'm not in Nigeria for now please help me out,4
2021,Apsolutly good,1
2021,I have a great experience using the app,5
2021,Nice app. Easy to carry out transactions and very secured. Good work guys.,5
2021,The app is good,3
2021,"Can't sign up. Everytime I dial the code, the app refreshes and sends another code and it goes on like that forever. It's really frustrating.",1
2021,👎👎,1
2021,This app is good but sometimes it has login problem,5
2021,Am realy like,5
2021,"Whenever one login it will display account inactive, when you complain, they say complaint received, but no solution! Rubbish app",1
2021,"I tried depositing money into my account,but in the options they gave me i didn't see this bank there,i dont know if you can help me with that?",1
2021,"GOOD APP FROM STERLING, PLS WHILE UPLOADING DOCUMENT FOR CURRENT ACCOUNT BEEN OPENED SUCESSFULLY THROUGH THE APP IS NOT WORKING. I MEAN THE 2ND REFERENCE FILE IS ACCEPTING....PLS FIX ASAP",2
2021,I mistakenly typed in wrong password. And till now I cant login. For like 5 days now. With my money in the acct,3
2021,Ok,4
2021,Good,5
2021,I wished I checked the review before downloading my account has been restricted for over a week and have sent all details and you guys keep sending resolved.. please kindly keep ur money else where this app is wack.. if my account is attending to maybe I can review this,1
2021,😂 Could be better if I can generate transaction receipt and save directly to my device in jpg,3
2021,What's all this now you guys debited me since on Sunday I also recharged someone on Monday same thing and your stupid customer care refused to speak with.. Scrap Kiki away she can't help at all she useless. Give me my money back or else I will report you guys to everyone I referred you to on how you are scamming people by Debiting them but not crediting their recipient,1
2021,It nice app,5
2021,Pls what is Referral code,3
2021,"This App is Rubbish. After loading for a few secs, It dispays ""No Internet. Please check your network connection"" each time i input my acc number. Too bad!",1
2021,This is the most complicated bank app I have ever had to use. The interface is wack!,1
2021,I can't buy airtime or data from my bank for the past 2 days.. the app always crash every time transaction fails 😔😔,2
2021,I rated five star and the next minute app has been misbehaving people transfer to my account and get debited but yet i don't see the cash in my account for the pass two days now was going on?,2
2021,Excellent,5
2021,"Horrible.... I'm pissed off I've tried Updating my account to upload Identification document, but each single time 🤦🏾‍♂️ the app would restart.... I've done this close to 20 times, you can Imagine the Frustration I've been through... I see ads every Onebank Onebank..... But then y'all ain't done your homework on the App.... Please review before we troll",1
2021,Great App. Total banking at your doorstep,5
2021,Good app,5
2021,"Well, the app is ok but the problem is Transaction History and Bank Statement download features are functionless. These are very important features in a bank app so you guys should work on it as soon as possible or else the app won't be that useful.",4
2021,Simply the best,5
2021,Good,5
2021,Very good app,5
2021,"Pls what exactly is going on, is the app under maintenance or what, it tells me to dial a code to verify i minimize the app to go dial the code and after dialing the code i go back to the app and it's already back to the starting point, have tried countless times and I'm frustrated already, act fast pls",1
2021,"I send 4,000 to my account this evening but I can't find it there I don't know why",1
2021,I have been trying to register for like forever and it is so difficult to use.,1
2021,I can't transfer for the past two days. The app freezes whenever I confirm payment. I left your other app for this. I'm very dissapointed. You guys should please fix this problem as soon as possible.,1
2021,Excellent,5
2021,This application is give me problem i can't login i have been trying to update my app since last year,2
2021,"The operating system is straight forward and efficient,the best I've seen so far.... I really enjoyed using it",5
2021,"The best bank mobile app ever! Efficient operating system,making it easy to carry out any transaction and other services!",5
2021,It is difficult to sign up...once they send you the code and you minimise to sail the app goes back to sign up page not giving you the time to verify...please fix this,2
2021,Good services,5
2021,Very nice,4
2021,The best app ever💃,1
2021,"Cool app. Making banking easy and convenient. Nice interface and easy to navigate. Only issue i have is being unable to link my NIN. So until that is resolved, I'll rate 3",3
2021,"I don't think the bank is ready for this app banking. Nothing is proving me wrong. Password reset cannot be done in almost 5 weeks. You cannot get response to mail tagged as urgent in one week. This is causing me a lot of embarrassments. Zero rating will be the most appropriate, unfortunately there is no such! Apologies to all my friends in Sterling Bank. Certainly, I won't recommend anybody!",1
2021,"The bank itself, isn't serious about customer experience. To open an account I had to visit the bank 5 times. Still not getting my efforts worth",1
2021,Cant open an account on the app . Whenever am trying to upgrade my acct the app keep closing . I will have to delete it from my phone asap .,1
2021,Good,5
2021,Okay,5
2021,"I was just debited 6000 with no Alert and its not on my onebank app, please can you reverse it.",1
2021,"This is the best bank app ever, very easy to access.",5
2021,When i start i have little problem but now all the problem have been solved thanks Sterling much Love,5
2021,Very good,5
2021,I like it,5
2021,"It's a great app. It's easy to access, very convenient to use and also very efficient.",5
2021,Impressive,5
2021,A good app,5
2021,"Very fast, easy to understand and work on Generally the best👍",5
2021,"Very nice app, one of the smoothest banking apps I've used ♥👌",5
2021,Nice App,5
2021,I just installed the app and there is no options for getting loans!,2
2021,It works very well,4
2021,It is a nice app,5
2021,The app keeps closing and I have never been able to use it having tried several times.,1
2021,"This is a very nice, it aids my online banking and make things simple and easy",5
2021,How can you say dial ussd to sign up when the app is too dumb to save the page when you return. So unpractical,1
2021,Pretty cool,5
2021,This app is awesome!! Very easy to use and it just makes things very much easier😊😊😊,5
2021,I love this app. It is amazing and not stressful . I hope to have a lovely experience with it.,5
2021,Awesome,5
2021,Very conducive and secure,5
2021,It's a perfect app....I love it,5
2021,"Wow, this app is really impressive. User friendly, very great interface, an all in one app. Perfect in this world of digital banking.",5
2021,Best app ever! Makes mobile banking so easy and has a wonderful customer service. Kudos sterling bank!,5
2021,It was nice,5
2021,"The app is so easy to use. It's fast and reliable , it save me the stress of going to the banking hall.",5
2021,Best banking app ever. And it really convenient for users. Thank Sterling Bank😍,5
2021,Its cool,1
2021,Good,3
2021,"Its such an amazing app,, best banking app have used for far",5
2021,"Well.. the operating system is efficient and straight forward... With no hindrance, making it easier for transactions and other services to be easily done .",5
2021,Nice app to use...i really love this,5
2021,"Wow this is an amazing app,thank you sterling bank for making online banking fast,efficient and convenient💯.",5
2021,"Its user friendly and you can get your debit card delivered to you for free,the best part is that you can get loans under 5 minutes",5
2021,It's slow in loading,1
2021,Wow it's nice,5
2021,"Been trying to upgrade my wallet to a savings account, it's not working. I tried using NIN as Identification but it keeps showing error that it couldn't find VIN in voter's card and I selected National ID card. It keeps checking for Voter's Card regardless of the option I select. Please fix.",2
2021,"Nice interface, Easy navigation. In all, it's superb✅",5
2021,"It's a great application... very easy to assess, it's enable users to understand the importance of banking and makes it's easier for customers....it's indeed a great app",5
2021,"What a very nice application. So reliable, fast and very simple to use and perform transactions. Just love this Sterling oneBank app so much.",5
2021,"Nice app working good,easy to use and a good 🏦 bank too.",5
2021,This app is amazing and helpful. Thank you Sterling onebank,5
2021,"This app is amazing, everything goes smoothly",4
2021,Nice App . great customer Care. Love it,5
2021,Very good app,5
2021,This app is the best,5
2021,This app is the best..,5
2021,Very much useful for my life,5
2021,Very nice app,5
2021,Great,4
2021,"This app is wasting of data nd time, imagine I could not sign up by keep saying my account number is not correct, d account I do received money most time.",1
2021,Easy to navigate and quick for transactions. Its the ultimate banking app.,5
2021,Nice one,5
2021,"It's a very good app, the interface is user friendly and easy to navigate.",4
2021,Friendly use,5
2021,"Wow...this app is really nice, its easy to operate as well",5
2021,Amazing app with less stress in signing up .. I now make tranfers with ease ..i for like drop 6stars though❤,5
2021,Beautiful App . good customer relationship. Nice one,5
2021,It would be better if I can see all my transaction history from all touch points on the app. The limitation to just the transactions on the app makes it far from a modern digital representation of my Bank.,4
2021,"Wow, the best app bank I have ever used in my entire life, very nice, an app with great and excellent service....",5
2021,Very good,5
2021,Fast and precise,5
2021,Incredibly fast and precise,5
2021,Its fast and efficient👍👍👍👍👍,5
2021,Great app with great features..I love it,5
2021,"Best bank app ever,fast and easy to access",5
2021,A very nice app to work with.,5
2021,"Nice app, Easy to use !",3
2021,The graphics interface is swift and the app is also user friendly. 🌹,5
2021,"Very nice application, easy to use and has customer friendly interface.",5
2021,It's a nice app,5
2021,Very smooth and sensitive to highly technological intelligence.,5
2021,One of the best bank app ever,5
2021,Easy to use and very efficient.. Stress free,5
2021,Very interested,5
2021,"Nice app, easy to understand.",5
2021,"Everything about it is stupid,low customer service,I opened my account through the app and I can't withdraw or make any transaction",1
2021,Top app. So seamless and easy to use. Having used this app for quite a while now I can say it is one of the best apps in Nigeria,5
2021,nice experience bso far but yet to see the bad side though,5
2021,This is very awesome App and it would help me transact easier and faster Thank you Sterling bank,5
2021,Registration process easy But they should have more options for username,5
2021,It's been a wonderful experience so far. Very easy to navigate and use,5
2021,This app is really nice ☺️,5
2021,Great app . good and efficient for cash transaction,5
2021,Great app,5
2021,This app is very nice. Makes mobile banking quite easy,5
2021,this app is very nice👍👍,5
2021,"Wow. This app is really nice. From the first time when I signed up I never believed it would be this effective in making my life easier. I can save, borrow and invest on the same app it is really nice.",5
2021,The app is nice and very easy to use. I love it.,5
2021,Fast and reliable,5
2021,"I give it 5 stars cause the app is very easy to use, best mobile bank app I've come across",5
2021,You,1
2021,I just got to know about this App. Easy and direct. I love it. Nice one sterling,5
2021,"A very good app, very easy to access and efficient.",5
2021,Impressive. Just used it once and it was really dope! I likey,5
2021,Great app,5
2021,Its a great app with nice interface and opens up quickly...nice one,5
2021,This app i can recommend it to any one it fast and lovely,5
2021,Easy signup process. A wonderful app,5
2021,Nice app...love it🥰,5
2021,It's a very good APP and i really enjoyed it.,5
2021,"Banking par excellence, thank you Sterling OneBank for this simplified banking experience................... Good job",5
2021,It is cool even without opening account with Sterling bank still functioning.,5
2021,Easy and customer friendly app,5
2021,Awesome 🥳🥳💃✌️,5
2021,Nice app,5
2021,Awesome! This app is easy and fast to use. Very satisfying. Good job,5
2021,It is a nice app,5
2021,"Sterling OneBank Mobile App is really creative and awesome, had an amazing experience using it.",5
2021,Cool app. Less ad and reliable. Top app to use for online banking. Highly recommended,5
2021,Has alot of features that make it easy to understand and use,3
2021,Great,5
2021,"First time experience and i enjoy it, What a user friendly app in terms of Mobile banking..",5
2021,This is a good banking app,5
2021,A very good app with good features,5
2021,"An excellent app, I recommend you all try it!",5
2021,Great App. less stress . I hope for Better features. Nice one sterling,5
2021,Awesome!!!,5
2021,"This app is very good,no stress at all",5
2021,A very nice app that delivers when needed. When it comes to speed and accuracy one bank all the way,5
2021,Nice app for cash transfer,5
2021,This app is very helpful in areas of transaction 💓,5
2021,"Marvelous app, I am happy to have it",5
2021,It one of d best bank apps i've used,5
2021,This app has been helpful in completing all my transactions without any problem,5
2021,Nice app and interesting,5
2021,A very good innovation Nice one.,5
2021,Like it,5
2021,D app is a good app and u will enjoy it please download it and enjoy d benefit,5
2021,It was nice banking with sterling bank,5
2021,Nice and interesting app,5
2021,The app is the best for transactions!,5
2021,Registration and ease of access of the app,5
2021,This app is one in a million I thought am going to regret it because of some review i saw but the app doesnt seem bad at all for my liking. Its a good mobile bank app,5
2021,This is such an Elite app. It's a plus to Sterling Bank. From the UI to the Banking Experience!,5
2021,Best bank ever💯,5
2021,Great app exprerience and they update you when there is going to be a glitch its simply amazing.,5
2021,"Ever since I've been using a bank app ...this is d best I ever get across, so fast and easy to access...bless Sterling bank ❣️",5
2021,"The graphics interface is swift and app is also user friendly, i can do all transactions within a blink of an eye. I love it😍",5
2021,"Very stupid app, one star is too generous",1
2021,Worst app can't even sign up,1
2021,Fast and efficent,5
2021,The interface is alright,5
2021,Great app. I love it,5
2021,Is a very nice app 🙌,5
2021,The app is working perfectly ok,5
2021,"Better than UBA,FIRST MONEY,and others.no network restrictions,no delay,no pressure,no problem. The app has been very helpful in doing all my transactions with out any hiccups. The graphics interface is swift and the app is also user friendly. Just love it❤️",5
2021,It a nice app ........ reduce the stress of going to the bank Great app👍👍👍👍,5
2021,Dis app is very nice i love it😍😍😍😍😍,5
2021,"An amazing app with easy access to payment of bills, withdrawals and savings without issue and good technology in eFacility",5
2021,Great app. Especially loved the Ajo feature too,5
2021,Nice app,5
2021,A very nice app easy to use and make transactions,5
2021,It is the best of all banking app,5
2021,"Best Nigeria banking app ever, very nice app.",5
2021,Nice one from Sterling Bank. This is the best banking app I've seen so far. They even notify you incase there's going to be a glitch. What more do I want?. This apo is wonderful.,5
2021,This is a very nice app. I recommend it for everyone.,5
2021,"I Love it, very straightforward and easy to use",5
2021,Easy and flexible app,5
2021,"Wow, I love this banking app, it's best of it's kind easy to use and fast",5
2021,"A very nice app, it's the best Nigerian banking app I've stumbled on It deserves my five star rating",5
2021,Great and nice app,5
2021,This app has really made all my transactions easier ...I love it,5
2021,"Super good, very good to access",5
2021,An exceptional app with lightning speed transmission on transactions... it delivers the best when it comes to making customers happy.,5
2021,It's been a great app.. Transactions are done as fast as one can imagine.. I've never seen a bank that does transactions as fast as this.. Cheers Sterling,5
2021,The app is easy to use and stress free,4
2021,Reliable and ease stress,5
2021,Sterling OneBank is more than just a perfect and customer-friendly App - an excellent innovation!,5
2021,Amazing app.....like one of the best ....easy and safe transactions,5
2021,It's a nice app and it's easier to activate,5
2021,Highly recommended,5
2021,This is the best banking app i have ever used. Kudos to the developers.,5
2021,"Wow! Wow! Wow! This is beautiful. Its way beyond my expectations. Graphics, so beautiful and accessibility is with ease. Its one of the best ive seen",5
2021,Great app...no delay in transaction,5
2021,Banking made easy. It is easy to use and not complicated,5
2021,This is nice app...easy and stress free transaction ❤️,5
2021,This app is the best mobile banking app am a witness to that,5
2021,"This is one of the best mobile app ever, working fine and very easy to sign up and do daily transaction. Five stars for you sterling Bank ❣️.",5
2021,This is a nice app,5
2021,Nice app,5
2021,Am just in love with this great banking app,5
2021,So easy to access,5
2021,Wonderful and easy to use,5
2021,I love the simplicity of the app,5
2021,It's good to use for fast online banking,5
2021,"This app has a good features,which makes transactions easy for customers!!",5
2021,The best online banking app have come across,5
2021,"Twas easy to use...I mean friendly, u can navigate it with easy",5
2021,Best banking app,5
2021,This the best app ever developed by a nigerian bank Very good I love it,5
2021,Best app Ever I love the fast service Download this app and Don't mind what people are saying 💚💚,5
2021,Very nice app from sterling so far Very covenient for use I love this,5
2021,Nice app I love it So fast and very secure,5
2021,Overall good app ! 5 stars,5
2021,"This is the best app ever Very fast, secure and safe",5
2021,This app is a really nice app.Just download and Start making money for free.,5
2021,This app is really nice,5
2021,It is an Amazing App,5
2021,This app is a very good one which contains different features designed to enhance a better transaction anywhere and anytime...,5
2021,Easy to use and saves time and money,5
2021,"It's a very nice and fast app ,no to much ads This app has many good content (features) that are tailored to add value to the bank numerous customers",5
2021,This is the best online banking app i've seen Very efficient and safe to use No stress Keep the good work up,5
2021,This app makes banking easier,5
2021,This app is fast reliable and dependable I love it keep it up Sterling bank,5
2021,Nice app I really like it transaction very fast and easy to use thank alot! 😊,5
2021,Great customer care service,5
2021,Great app Direct and easy to access,5
2021,a good app will recommend you use it,4
2021,"The app is user friendly, helpful, and efficient.",5
2021,App is really nice... love ❤️ it,5
2021,It's awesome it's an amazing app very easy to use. Really love the interface,5
2021,"The app is really great, it really good for making payments, it has really helped ma alot, during my transaction",5
2021,The app is very awesome and easy to use.,5
2021,Nice features on the app....,2
2021,It's a nice app Works well,5
2021,"This app is awesome,its fast and reliable 24/7.",5
2021,"Best app so far developed by Nigetian bank,i'm very impressed!!",5
2021,I love this app...it's easy to use,5
2021,"Maybe flexible and customer friendly app, nice App",5
2021,"i am glad i came across this app,it has been very helpful and easier to use, it has been helping me out with my daily transaction since i download this app.thank u for providing us with this wonderful and effective working banking app in Nigeria.",5
2021,"Having use this app,i must say it is one of d best app i e used so farits very easy to access and make banking more easier👍👍👍",4
2021,Very very good app MuhaA0260,5
2021,"This is a scam app .. advise to to use this app ... I make a transfer of N550 to the one bank account that I got, I got the money in my wallet then I try to use the money to fund my bet account the remove the money from my wallet but the money do not reflect ... For several days now this issues had been going on ... Now one to contact guys shine your eyes ooo",1
2021,The app has a beautiful interface and is pretty easy to use.,5
2021,I am yet to see a bank app that can rival sterling onebank app. Kudos to you team!,5
2021,My friend introduced me to this App. And he said one can earn from it. I would love to benefit.,5
2021,Very very good app MuhaA0260,4
2021,The app is so nice Kudos to Sterling bank,5
2021,Very very good app MuhaA0260,4
2021,Very good app,5
2021,Good customer service. Love it,5
2021,"Very very good app, User friendly, I'm definitely Impressed MuhaA0260",5
2021,Very very good app MuhaA0260,5
2021,Really nice,5
2021,Very nice app.... Can be used for a lot of purposes... I rate it a 10/10,5
2021,I'm giving this app 5* just for the landing page first of all,5
2021,Great App. I can open an account without going anywhere. Awesome. 5 stars!,5
2021,A wonderful mobile banking app,5
2021,"#very good App, I love it..👍",5
2021,The app is quite efficient to use. I hope future updates will introduce better features,5
2021,I think this is better than one pay. This is awesome,5
2021,They cheated me Scammers,1
2021,Amazin app.,5
2021,The app is fast for transactions and I get credited easily,5
2021,"anytime I try to login with this app it will tell me my account is inactive, but am using one pay",1
2021,Nice one😊,5
2021,It's a really cool. App I like the way it works,5
2021,This App is nice nd easy to use,5
2021,Best banking app so far itz easy and comfortable banking at your own comfort is the realest deal,5
2021,A very good App. From the graphics to the simplicity. Sterling did a good job.,5
2021,"The app is convenient,simple and efficient to use. Best app have seen in a while. Easy to access. Kudos to Sterling, great job.",5
2021,I just started using it but I feel comfortable with It already. Thanks for this simple and efficient mobile bank App. Sterling all the way!,5
2021,Best of the Best,5
2021,E good die,5
2021,"Best app, I didn't expect it to be efficient like this, Fast and secure♥♥💜",5
2021,Awesome,5
2021,Fast and splendid,5
2021,"It's good, but how can it not show transaction history or a way to show some one that a transaction was done apart from the initial transfer complete notice.",2
2021,Starting to hate sterling bank i swear i use to lobe this bank but yall dissapointing big time,1
2021,U cant upgreade your profile it keep telling u later,2
2021,Very slow app...the photo upload section is not working. Please work on the bugs before making it public again,2
2021,Good,5
2021,This app is so frustrating 😠😠😠 u cant just sign up,1
2021,How can I transfer money to my one bank wallet ?,1
2021,Can not log in keep crashing every time i try to log in,1
2021,Great app,5
2021,So easy and helpful,4
2021,Awful...worst banking app ever,1
2021,Feels good,5
2021,Wonderful and easy interface.,5
2021,Perfect App,5
2021,Awesome app,5
2021,Lovely,5
2021,This app is not working in my samsung galaxy j4 core,2
2021,This app is not a good app it a scam I was send 7k yesterday evening till now I have not seen alert or even my balance is still 0.00it fake if you don't give me my money back nah ogun go kill you oloriburuku,2
2021,I opened a new account and i got the debit card which i requsted....but the problem is I wasn't allowed to perform any transaction neither money transfer or buying of airtime.... saying i should visit your branch first.....this is a total waste of time and data,1
2021,Is number one bank,5
2021,Nice app after being upgraded,3
2021,"This is the most frustrating mobile banking app. You can't just sign up, both this and one pay. Useless.. For the past 2wks now trying to sign up kept saying service unavailable. Junk!!! This is the worst app I've ever had in my phone. Very useless and time waster. This people aren't supposed to have customers. Not even 1. Nonesense. This serviceless service made me lose lots of things. You make transfer it takes a while lifetime to reflect. App always not working. Uninstalling and closing acct",1
2021,Vry good,5
2021,Awful app,1
2021,"I manage to rate one star, it supposed to be zero star, I can't log in this app after spending my precious hour in the bank logging in with my password, yet I couldn't",1
2021,The network is Fair,5
2021,The best banking app in Nigeria right now!!! Easy to use & very fast.,5
2021,Awesome and superb,5
2021,Better,3
2021,Ok,5
2021,Better,3
2021,A very good app Easy to use and user friendly,5
2021,I gotta say this app disappointed me big time. >Transactions don't update in real time(you have log out and then log back in to update the data) >A Refresh button needs to be added >The virtual card thing doesn't work. > Transactions take longer and would sometimes fail.,3
2021,Nice app but many banks are not listed on the app,5
2021,For the past two weeks now I can't reset my password and I called the customer care they said they will do it for the past 2 weeks same story,1
2021,I love the app and it works very well,5
2021,Nice,5
2021,Nice app♥️,5
2021,"I opened the account, they told me that everything has been verified, I funded the account with little money as test and they will not allowed me to move the money, I called cx service and they told me that the issue will be resolved. Few days later they sent me an email that the issue has been resolved. I funded the account with good monwy this time. Buum! They block me from withdrawing from the account. I made several calls and they keep passing me around with no solution. Too much hidden fees",1
2021,Nice one,5
2021,Poor registration process.,2
2021,I think sterling bank mobile apps are of no use this is the second of their mobile banking app I'll be wasting my time downloading with the same frustrating result. The first one i downloaded couldn't verify my card details for weeks so i uninstalled and downloaded this now i keep getting ussd code for verification and to come back to the app and having to start all over again. This is total rubbish,1
2021,Enjoy,5
2021,Very good,3
2021,"Been trying to update for over a week now, and it's not responding. And I can't use the app for anything.",3
2021,PERFECT,5
2021,Beautiful and great,5
2021,Magnificent,5
2021,It makes payment easy and fast in business transaction. It reduces the risk of going about with lots of cash.,5
2021,"I have been trying to sign up my account on the app, but it's telling me INVALID ACCOUNT NUMBER",1
2021,How do I get a virtual card,2
2021,Very good,4
2021,Great,5
2021,I just a loving boy,5
2021,This App has many good contents(features) that are tailored to add value to the bank's numerous customers but it needs a serious rejigging. It is excruciatingly very slow in loading and boots forever where network is not too strong. This forces me to utilize your competitors app to complete my transactions. Please do something this new year 2021.,2
2021,THIS SERVICE IS VERY GOOD,1
2020,nice app,1
2020,Very good and easy to use,5
2020,"Very terrible app. Please do better. I have two sterling bank accounts and you couldn't onboard one, you wasted my time. Why???",1
2020,It's amazing and wonderful,5
2020,Great,5
2020,"Difficult to update, it takes time, i used three different networks apart from my WiFi.",1
2020,Very good,5
2020,Fantastic,5
2020,What's big deal in having virtual card on here that I have to be asked to put a call to customer care desk to get one? when much smaller microfinance banks issue them them with ease. Why having to go through this rigorous process just to obtain ordinary virtual card? Sad!,1
2020,I love dz app,5
2020,Perfectly splendid,5
2020,Good,5
2020,Very terrible experience using this app. Transfer errors are not fixed on time.,1
2020,JUST THE BEST,5
2020,User friendly,5
2020,It's annoying,1
2020,Cool,5
2020,Problem for dead body,3
2020,Awesome,5
2020,Abdulaziz.,5
2020,Best banking app ever once i forget my password iy is easy to retrive kudos to you... #ilovesterling,5
2020,Very good,5
2020,Too good,5
2020,Good,5
2020,"This app, Jesus it is so worse I swear down. Only thing you have is graphics",1
2020,"Good morning, please am having issues with the mobile app... My account isnt logging in",1
2020,Cant enable,1
2020,Excellent,5
2020,"Good app,its amazing",5
2020,good,5
2020,Sorry for the last review but I called customer care about my issue and it was resolved. I love the simplicity of the app and I hope your services improve with time,5
2020,very simple app i love it.,5
2020,Good,5
2020,Best,5
2020,Best to use always,5
2020,Good,5
2020,Very good,5
2020,Its very nice,5
2020,It is good app,5
2020,Excellent,5
2020,Great app i appreciate,5
2020,"Top Top App, Having used this app for 2 months I can say that this is the best app I have seen developed by a Nigerian bank. From when I signed up to the first time I made attempt to buy airtime on the app. Anyways, I am glad I stumbled on it as I did not even believe it would be this effective in making my life easier. Now I can go to rest with knowing that I can save, borrow and invest on the same app when before I would need 3 apps to do this. I am also starting an Ajo next month with my friends in the office. We just finished a 3 weeks own inside it nii.",5
2020,Its a little bit cool... But you guys should try to add history so that someone can monitor money sent and money received including their names just like Zenith app,2
2020,Exceptional,5
2020,Is fast unlike before,5
2020,Difficult to login if not used for some time,2
2020,Great app experience and they update you when there is going to be a glitch its simply amazing... what else can i ask for?,5
2020,Great,5
2020,Great,5
2020,Good,5
2020,This app is a disappointed....,1
2020,"Your bank is sick online and i don't think any internet doctor can treat it cuz' you keep upgrading to error and error, i put in my online details it says error, i requested for a new password it says error, i click on forget username it says error. I rather stop before it turns me to an error too. 😡",1
2020,This app is frustrating I opened an account and I got 11 digits instead of 10 for my account number i was given my 11 digit phone number,1
2020,Why do you always update your app very now and then. This is annoying. You have to delete other apps on your phone in order to update your app.,1
2020,Great,5
2020,Update is too much everything month,1
2020,This app na trash tbh,1
2020,Nice one,5
2020,"Nice app, there should be an option to upload a photo for ""profile"" rather than the direct Camera shot",4
2020,Cool 😎,5
2020,Good app,3
2020,Slow,1
2020,Ok for me,2
2020,The app is easy and fast to use on my phone.,3
2020,Terrible,1
2020,Average,5
2020,I have never regret of banking with Sterling bank.,4
2020,Working properly now,4
2020,Ok,3
2020,Exceptional!,5
2020,Good,5
2020,Okay,4
2020,Omo I've been trying to update this app I dunno what's been happening for days now I can't do nothing,1
2020,"Better than UBA, FIRST MONEY, and others. No network restrictions, no delay, no pressure no problem. Just love it",5
2020,Very efficient,5
2020,Nice app,5
2020,Good one,3
2020,Okay,5
2020,It's okay,4
2020,Exciting experience !,5
2020,Excellent performance,5
2020,Superb,4
2020,Very flexible and good banking app.,5
2020,"How do I edit my account number/phone number, because I made a mistake with the number and now I can't upgrade, thereby making the app of no use to me. PS; I can't go to any sterling bank, so I'll appreciate if it can be solved without requiring me going to the bank.",2
2020,Good job!,5
2020,Owesome,5
2020,"Nice and easy to use, I love it",5
2020,How do I get to know my account number,1
2020,I have been trying to download this since morning... I have changed various networks,1
2020,"Soo easy to operate, much love to you. Keep doing this good work.",5
2020,Very good,1
2020,This is the best and fastest app,5
2020,Just new to the app/ service . Will rate when use the app.,4
2020,"If you want to terminate a doubble 3 account, the response will be ""we are experiencing a downtime with our servers, we will fix it very soon"" for how long. I love investing, the other doubble 3 account which i want to continue running, the last credit transaction have not even reflected. Pls let this up be in a good working condition so i can be confident with leaving my money with you. If it continues like this i have to liquidate all my accounts with sterling",4
2020,Okay We,5
2020,"Good App, i have been trying to update since yesterday 13/12/2020 all to no avail. The App update is only running on pending, i can't make use of the App. Kindly help.",4
2020,The app has been very helpful in doing all my transactions without any hiccups.,5
2020,Nice app.,5
2020,app not updating,1
2020,Why is the app to downloading? Please help out,1
2020,Ok,1
2020,Very good app,5
2020,Sterling bank is just too backward. you don't deserve any star at all. HOW CAN MY ACCOUNT GO INACTIVE JUST BECAUSE I DO NOT USE MY APP FOR SOMETIME . YOU EXPECT ME TO BE MAKING TRANSACTION EVERY DAY. ONEBANK APP IS THE WORST .,1
2020,Satisfactory,4
2020,Experience was excellent most expecially safeguarding customer s money,4
2020,Excellent,5
2020,"Very terrible app, simple transaction won't be successful until you call customer care with your hard earned money sometimes three to four times before you get response and hours before you finally get solution",1
2020,Wonderful app but you need to work on your servers and also the virtual card. Please add business accounts registration to the app it will go a long way.,4
2020,Nic one,5
2020,More hands on deck for successful services..,3
2020,Smooth,5
2020,Sucks,1
2020,Good,4
2020,Superb,5
2020,"Dis app is very gud, infact am enjoying it",5
2020,Nice app love it,5
2020,Good user experience,4
2020,Very easy to use,1
2020,Mildly ok,4
2020,"I love this app, is the best best banking app, keep up the good work sterling 😂😅😍😍😍",5
2020,Fast and realiable,4
2020,Very good,5
2020,Ok,5
2020,Nice,5
2020,You guys can do better. It was okay at first but later i started getting error pop ups that prevented me from logging in. Pls fix all bugs. Thank you,2
2020,Very Good.,4
2020,It makes banking so easy for me.,5
2020,Cool,5
2020,Very important App,5
2020,Fast and reliabl,5
2020,Wonderful,5
2020,Fast,5
2020,This app records no accout transaction history done outside the app. Which means i cant monitor my account with the app.,2
2020,"Very fine app, easy to use as well",5
2020,Good,5
2020,Is very easy to use because the have good security,3
2020,It's good for transfer and other things,3
2020,Very good,5
2020,Really love the app,4
2020,Really fantastic. How I wish you can keep it up,3
2020,"Very nice, easy and no ntwk failure",5
2020,Overall great,5
2020,Quick and efficient.,5
2020,Friendly to use,5
2020,Am getting the important information on the app,1
2020,Couldn't buy airtime,2
2020,Nice app and also on point!,5
2020,Very user friendly,4
2020,"I see a lot of negative reviews here. I must count myself very lucky then to be among the few with excellent experiences. But, I think there is room for improvement. The APP is great!",4
2020,Nice one,5
2020,It's good.,4
2020,Excellent,5
2020,the app is good to be useful,5
2020,Fastest,5
2020,Perfect,5
2020,Excellent,5
2020,Very helpful app,4
2020,Very good,5
2020,Beautiful,5
2020,Perfectly fine,5
2020,Easy to use and has all the bank features. by far better than every other Sterling apps,5
2020,Am enjoying your service keep it up.thanks,5
2020,Ok App.,4
2020,Excellent,5
2020,Nice,5
2020,Good,5
2020,Certisfactory,5
2020,Great,5
2020,Sterling Bank is the best to me now. Their services is wonderful. But I don't know why they refused to grant me loan. Even at sterling is the best thing that has happened to me in Banking. Since I Started banking with Sterling Bank my life in has not the same .please Grant me my Loan .,5
2020,Its ok but make it better.,3
2020,I Love you Guy keep doing what you do it right,5
2020,Ok,5
2020,Wack app😡,1
2020,Very nice for the services,5
2020,Good,5
2020,"Very poor in service,and not encouraging",1
2020,"Accessible, easy to use and efficient.",5
2020,Using this app has made banking easy and faster. The services available here are top notch and world class,5
2020,Awesome and easy to use interface,5
2020,It's magnificent,5
2020,App is really amazing to user and it's indeed user friendly ✊,5
2020,"The Graphics interface is swift and the app is also user friendly, I can do all transactions within a blink of an eye. I love it😍",5
2020,This app is really Cool and Nice,4
2020,"I love the app so much love, it is so easy to access",5
2020,Rewarding,5
2020,"I made a transaction to another bank since 5 days ago, it has not reflected till now, kept calling and wasting my call card, like 3 or 4 different person attended to me saying there will be a reversal, till now NOTHING. Your customer care mail is not responding, kiki also is nothing to write home about. HABA. PLEASE I NEED MY MONEY or is it until YOUR BANK IS TAGGED IN POSTS ON SOCIAL MEDIA AND CBN IS INCLUDED IN THE POST BEFORE YOU ATTEND TO ME?",1
2020,Password reset hasn't worked in almost 3 months,1
2020,"This app is not good at all, I only did a transaction once and I transferred money into the account, since then I can't make any transaction again and I still have money in the account.....I would not give this any star if it was possible",1
2020,"Ever since i installed the app i refuse to out anything in it because i doubt their efficiency. The staff that asked me to open account with them asked me to put money in it. The money i put money,i am unable to transfer or even buy card. I hate joining your team. The system that stands as ""customer care"" Kiki refuse to find solution. Infact if i can rate,i will rate 2%. Very poor customer relation. The most useful application I have ever seen in my entire life. Its saying my account is inactive",1
2020,Too poor there is no summary of every transactions in my account. I can't even check my debit and credit transactions. Please make this possible.,3
2020,"Totally recommend, I really love the Banking process,",5
2020,"Rubbish app, i changed my phone and i tried logging with another phone, just kept saying bvn not tied to account",1
2020,Fantastic and i really enjoyed it and it's very good,5
2020,"So, I rarely review apps but for you guys, I am giving my 5 stars.",5
2020,Please fix the app. I paid for a card yet it's not showing on the app to let me change my password.,1
2020,Good,5
2020,Fantastic,5
2020,"The app is just rubbish...I think I'll just go to any branch My name wasn't spelt correctly,trying to upgrade but won't move but instead it just freeze,trying to request for a debit card but its not opening....the app keeps stopping and won't respond...you guys need to work on so many things And pls where's your branch located in Abuja?",1
2020,Awesome🔥🔥🔥,5
2020,"The app is user friendly, however can you please work on unifying USSD transactions and bank app transactions both debit and credit so that all will be available in the notification of the bank app? I have had some problems emanate from this. Thank you.",4
2020,"Easy access, fast to load too",5
2020,Its very easy and fast,5
2020,I have never seen a bank app and a news app together.u guys tried,4
2020,"Stupid people. They'll tell you to download, refer to earn and nothing will be given at last. The app is even hanging. Scam referral program",1
2020,Heard about one bank through my colleague and she said a pot of nice things,5
2020,"This app has more things than their old app, i love it.",5
2020,The app is great. I just joined their referral program.,5
2020,Thanks Sterling bank. I didn't expect much of these. The news part especially,5
2020,Very Nice Banking App,5
2020,I Love Anything Sterling.,5
2020,The new build up is innovative. kudos,5
2020,"THIS app has more features than their old app, I like it",5
2020,Highly Exceptional,5
2020,I like their customer care service,5
2020,Such a great app. Makes banking more convenient than you can imagine 😁,5
2020,I love the app,5
2020,I like it a lot,5
2020,I've never seen a banking app and a news app together you guys tried,5
2020,"I don't always comment in these things but signing up was easy, so 5 star",5
2020,Very responsive,5
2020,Best I have seen,5
2020,Nice,5
2020,Great,5
2020,A friend said you I can refer people on the app.,5
2020,"I need a minor account as well, this bank just provided that.",5
2020,This bank is the best,5
2020,"I don really comment on apps like these, but this app is the bomb... You won't regret when you download it trust me...all the best",5
2020,"Just because I can open van account from the app, I give you guys 5 star",5
2020,i don't comment in these thing sha. But signing up was pretty amazing,5
2020,The app is really good....i love sterling bank,5
2020,The application is top notch. .it requires basic knowledge to access properly.,2
2020,This app is great is easy to download ans register and easy to use,5
2020,I think this is better than onepay. You guys are awesome.,5
2020,"I've never seen a banking app and news app together, u guys tried",5
2020,I love this app is nice,5
2020,The app is really user friendly. Can be used by all bank account owners.,5
2020,I Love Anything Sterling,5
2020,A friend told me about this app . I had to check it out on playstore. So cool.,5
2020,One sales convince me. It's definitely ok,5
2020,Also provides news . Thus is indeed an great innovation,5
2020,"Ive never seen a banking and a news app together, yall tried",5
2020,Sterling bank is definitely doing great. Thumbs up,5
2020,"This app has more things than their old app, I like it",5
2020,Nice one,5
2020,Amazing app,5
2020,Good app,5
2020,good,5
2020,Very good app,5
2020,One bank. Absolutely everything,5
2020,this app is beautiful and so easy to access. I love it 👍,5
2020,"This is a very nice app, great for use",5
2020,Im trying to sign up but keeps telling me invalid account number when my account number is correct...why????,1
2020,"It's a new app. Nevertheless, it's so cool. Friendly usage and also provides news",5
2020,Telling me error when trying to signup even tho all my details are correct 3 TIMESSSS,1
2020,It also allows for news... wow,5
2020,Good banking,5
2020,Sterling has brought this great innovation.... Kudos guys,5
2020,One bank with various features. so sweet,5
2020,Very good,5
2020,A great banking app....How can an app have alot of features..I gave it five stars without hesitation💪,5
2020,The best so far,5
2020,The app has everything,5
2020,Pleasing,5
2020,Satisfied,5
2020,Just because i can open an account from this app i give you 5*,5
2020,Very nice app...i highly recommend it,5
2020,Very good,5
2020,Fast n reliable to use......,5
2020,I'm giving this app 5* just for landing page first of all,5
2020,"My friend said u can refer people on this app, how does that work",5
2020,It's easy to register.. Great work.,5
2020,Excellent,5
2020,"Good app,very fast and reliable",5
2020,"I had some hitches, but my issues was resolved in just one interaction",5
2020,The new build is much much more better. Well done.,5
2020,For a developing app its trying just wishing you guys the best...,5
2020,"I have never seen a banking app and a news app together, you guys try. I love anything sterling",5
2020,"I had some hitches, and my issue was resolved in just one interaction. Awesome!",5
2020,Wow. This app has some amazing features,5
2020,"My friend said you can refer people on this app , how does it work",5
2020,Can't upgrade account. I 've uninstalled and reinstalled still logs off at the point of upgrading account. It does not bring options of upgrades.,1
2020,❤️,5
2020,I like their customer care,5
2020,The best bank so far,5
2020,"- I have never seen a news app and a banking app together, you guys try I love anything Sterling",5
2020,"I don’t always comment in these things but signing up was easy sha, so 5star I think this is better than OnePay You guys are awesome , I heard about it from Specta, will apply for my loan from here",1
2020,I Like their customer care.,5
2020,I'm ditching my bank sharp sharp,5
2020,The app has everything,5
2020,"I think this is better than onepay, you guys are awesome.",5
2020,Im giving the app 5* just for the landing page first of all,5
2020,"So, I rarely review apps but for you guys, I am giving my 5 star",5
2020,"I have never seen a news app and a banking app together, you guys try I love anything Sterling",5
2020,This app has more things than their old app. I likey,5
2020,I am ditching my bank sharp sharp,5
2020,Heard about the app from a friend and he had nice things to say abt it,5
2020,If you promise that I don't have to visit the branch instant 5stars .,5
2020,Speed The speed at which they respond to me when I have an issue is commendable,5
2020,"Wonderful app, I had some glitches and it was resolved by the customer care.",5
2020,Fast and reliable.....the app is amazing,5
2020,"No Account? No wahala, open it here on One Bank.",5
2020,"No account? No wahala, open it here on OneBank.",5
2020,"I don’t always comment in these things but signing up was easy sha, so 5star",5
2020,I like their customer service,5
2020,I'm give it 5* just for the landing page...first of all,5
2020,This app basically does everything when it comes to banking,5
2020,"- I don’t always comment in these things but signing up was easy sha, so 5star",5
2020,Good😊,5
2020,"The app is great! It does what I need when it comes to banking. They delivered my card at home, so I did not need to visit the bank as I am worried about Covid19.",5
2020,Never seen a news app and a banking app together.. This app is 2n1.. great initiative,5
2020,"I had some hitches, and my issue was resolved in just one interaction. Awesome",5
2020,"I've never seen a banking app and a news app together, you guys tried.",5
2020,"- I have never seen a news app and a banking app together, you guys try I love anything Sterling",5
2020,This app is quite great.,5
2020,Nice app...,5
2020,"I rarely review apps, but this deserves my 5 stars",5
2020,Not so bad,5
2020,"I rarely review apps but for you guys, I am giving my 5stars😘",5
2020,The app has everything,5
2020,A nice and wonderful app,5
2020,No account? No wahala open it here on onebank,5
2020,"Just because I can open an account from the app, I give you guys 5-star",5
2020,The app does basically everything when it comes to banking,5
2020,"I've never seen a better app and a news app together, you guys tried!",5
2020,Great app,5
2020,Pretty dope app.. Especially tgee wallet. really cool,5
2020,"I have never seen a new and banking app together, sterling bank is really trying beautiful.",4
2020,Sterling is doing well no doubt. The app is really on another level .....gracias,5
2020,"I don't always comment in these things but signing up was easy Sha, so 5star",5
2020,This bank deserves my 5 stars,5
2020,I’m ditching my bank sharp sharp.... This bank is the best,5
2020,This app has more things than their old app. Very nice,5
2020,This app literally does anything when it comes to banking and new build is soo much better,5
2020,I don't always comment in these things but signing up was easy sha,5
2020,"This app has more things than their old app, I like it",5
2020,I think this is better than OnePay You guys are awesome,5
2020,-Their customer service at Sterling is wow. So I’m sure I’ll love this,5
2020,"So, I rarely review apps but for you guys, I am giving my5 stars.",5
2020,"I don't always comment in these things but signing up was easy sha , so 5 stars",5
2020,"I had some hitches with the app, and my phone was resolved in just one interaction. Awesome✅",5
2020,"I heard you can refer people on this app, how does that work?",5
2020,I have never seen a news and banking app together. Sterling bank is really trying. Beautiful,5
2020,This app basically does everything when it comes to banking.,5
2020,I have never seen a news and banking app together. Sterling bank is really trying. Beautiful,5
2020,One of the best mobile banking apps I've used,5
2020,"Their customer service at Sterling is wow, so I'm sure I will love this",5
2020,Wow.... amazing features,5
2020,The app has everything,5
2020,"I heard about it from Specta, will apply for my loan from here",5
2020,"I need a minor account as well, so I like that I can open on this app so kudos",5
2020,I was referred by a friend and the app is really good. Well done,5
2020,I have never seen a news and banking app together. Sterling bank is really trying. Beautiful,5
2020,"I heard about it from Specta, I will apply for a loan from here.",5
2020,"I've never seen a banking app and a news app together, you guys try.",5
2020,"This app has more features than their old app, I love sterling",5
2020,Good job,3
2020,"What is there to rate in this app, it just wasting of time and data. I can't count how many times ve updated, still not working. Since my last review, transaction on this app is much better and faster than before. Thanks for d improvement.",1
2020,Ths is app is good i love it,3
2020,"I opened an account and I've not been able to sign up for the mobile app. It's been over 24hours, yet I can't sign up. This is the very first time I won't be able to sign up for a banking app. It keeps showing service error. I might as well close my account if I won't be able to use the account anyways. Your services is really poor, fix up!!!!",1
2020,How can you only access the app with only accounts with bank cards. Why can't people login and then request for virtual cards if they want,1
2020,I can also access the Specta loan from this App. You guys are definitely customer oriented. Nice one,4
2020,"Please, i tried to transfer but my account is not showing under the select source account. Only my wallet account is showing. Please fix this",1
2020,Hlo pls i am try to open an account in my phone and they say i am black listed what is the way out and i like to start using your as my favorite bank. I try it some time but un fochenetlly i did not have an acces to it pls i need help .thank you for reserving this information,1
2020,"What kind is f bank is this, I can't fill in my details to open an online account, in this time and age, banking is still this difficult, it's a pity.",1
2020,Good,5
2020,I don't love this app is so useless,1
2020,User friendly app,5
2020,"Am having worse experience with the app since I downloaded it I only make use of it once since then I can't withdraw any money from my wallet money being transferred into has not been reflected for five days now I have make complaint to customer service have down several things but yet nothing changed,,I just hope this is not fraudulent app.",5
2020,Disgusting app,1
2020,My experience was great,5
2020,"I cannot say how good or bad is this app because Sterling bank refuse to issue my card through wich I can register and login ,I requested for it and the request is acknowledged over a month now but yet they refused to let me have full control over my account, so painful",1
2020,"This is rubbish, it's like this app was designed to give customers issues, i downloaded the app but I can't login, the same problem with the onepay app",1
2020,Nice,5
2020,Not just the app alone sterling bank itself are deducting my money the way they want I hope to close this account soon,1
2020,Good but to receive credit apart take hours. Sometimes I don't even receive at all,4
2020,"I am Aina Abiodun by name, and I just downloaded this app after the other app for Sterling has been so frustrating. Unfortunately, this just downloaded app keep telling me that I do not have a debit card. But I don't understand even when I have a valid ATM card. Please try to work on this app very annoying.",1
2020,"This app is so useless. I did a transfer on it twice with failed transaction error message and after i had made use of another means for the transfer, i got debit alert for the 2 failed transaction. This is the worst banking app ever.",1
2020,It is ok and fast,3
2020,"I keep getting error messages ""service not available, this is on us, try again later."" CAN THIS BE FIXED ASAP?!!!",1
2020,Good,5
2020,Superb,5
2020,Good Thanks,5
2020,"Very disappointing customer service, they keep whinning u with no solid help",1
2020,Awesome,5
2020,Cool,5
2020,"I just downloaded the app now, as a new customer, and I have tried signing up on it 3 different times but I keep getting the same message that my device has been programmed on this platform and that I should log in with my details, I don't understand",1
2020,Great app,5
2020,Yes I know that due to fraudulent activity our security is a top priority but I think it's still just tedious.plus I keep forgetting my password 🔑,2
2020,Splendid,5
2020,Been trying to upgrade the account but keep getting an error message that my user profile can't be created even after uploading the required documents. It's exhausting.,1
2020,Easy and convenient app. I don't understand what NFC is. I have not done anything yet on auto invest. Reason for my none response to those. Thanks,5
2020,On this app I was unable to register...,2
2020,This app I'm tired of trying to upgrade my wallet account to saving account i went generat New account but Always told me unable to create account try again later pls can I go to the Nearest sterling bank branch to open New sterling bank account?,1
2020,Am a new customer and I have been trying to upload my ID and image but it keep taking me back to log in page. It's annoying,1
2020,Great ❤️❤️❤️,4
2020,I can't login ....help,5
2020,Simple interface making it easy to use,5
2020,"Doesn't show all transaction....poor transaction records. A bit slow too. Aside that,it's fine",3
2020,This is a very good app. Very user friendly interface unlike what av experienced with my other Bank App. Go Sterling Bank!!!!!,5
2020,Easy to download ans register and easy to use,5
2020,Good,5
2020,Good,5
2020,Very good,5
2020,Bad,1
2020,Good,5
2020,"I will never rate sterling... I wasn't a sterling customer, but just said I should try.. OMG after trying I was extremely frustrated.. I only accessed my account twice... Because I wanted to change my password.. Now I cannot even login... Thank God I don't have much cash there 😡😡😡",1
2020,Great.,5
2020,Buyer,5
2020,Hi sterling I don't have a bvn and my phone isn't telling me my bvn please help me,5
2020,The app has refused to validate with my bvn for the past two days now. What do i do?,1
2020,I cant transfer to any bank even to recharge unable to,5
2020,"The old app is much much better. This is slow, doesn't show all your transactions. Tells you a transaction is being worked on just like a ussd code as opposed to letting you have a receipt you can download , share or screen shot. These are the majorr things an online banking app needs, not budget creation..",2
2020,Excellent,5
2020,I will give 5 🌟 if the transaction history and ability to remove the wallet account and any sub-accounts one don't need,2
2020,Amazing,5
2020,"Please sterling bank should update transaction history both credit and debit cos no history comes up at all and it's tiring, other bank app to that except you want us to close down our account with your bank.... Work on your app it's very important",1
2020,"Hmmm This app is so annoying, I registered n couldn't remember my password so I tried to set another password after feeling everything account number bvn new password they'll now tell me that I don't have debit card, the card number I used before was it not sterling card? Don't like your banking system please, thanks",1
2020,An excellent and user friendly application.,5
2020,I can't transfer to other Bank especially Polaris Bank,1
2020,Am having problem validating my card on the app I need help,1
2020,Great,5
2020,I love this app i have gotten my money,5
2020,Please how do i get my referral code,5
2020,Good,5
2020,"Your bank is not a real bank, my account is inactive since last two months now, i have been sending my credentials and my full address to your mail every day since last month till now you haven't active my account.if i send message to your mail you won't reply, if I give you a call you will just be wasting my call card you will not pick up the call, to chat with you on WhatsApp now is a problem now",1
2020,I love it,5
2020,"I cant enroll for specta, always showing error, that my profile cant be updated",1
2020,It takes too long to receive both debit and credit alerts,3
2020,Cannot download,1
2020,I cant install the app on my phone I dont get what's wrong with it,1
2020,"This has high hopes but can't deliver. Sent money to my wallet and it did not reflect. Tried contacting customer care but the bot ""kiki"" keeps interrupting the chat when it sees a sentence of 3 or more words even though I am already connected to an customer service representative. Also while on chat the message box disappears when I open my keyboard. Another issue is why do you keep updating this app so often this is like the second time this week? Sent an email over 2 weeks still no response",1
2020,Fantastic,5
2020,Decietful.These app is dicietful they act like they want to give out loan but there motive is for you to open an acct. With them once u have opened the acct and then you go for the loan they tell you dey dont give out loan,1
2020,🤨🤨Love this app,5
2020,Good interface. Easy to use. Open any account in minutes. Customer service response is alright. But the virtual card cannot be used on 3D secure sites.,4
2020,Good experience,5
2020,It's good,4
2020,Good,5
2020,Good,5
2020,Working perfectly well even after update,5
2020,Ehmana 🔥 🔥,5
2020,App is ok and no more disappointed,5
2020,Awesome,4
2020,Exciting features ...,5
2020,After putting my card details.... I press the finish button... And nothing was done.... Like the finish button is not active,2
2020,"The app is clear and easy to use. But one problem I have had with it is uploading my documents as even after saying the uploads were successful, when I try to make transactions, it tells my to upload the outstanding documents before I can make transfers.",3
2020,Rubbish app I all most lost my money,1
2020,"This app keeps shutting down everytime i click on 3PA, why? I am more comfortable with the old app for its functionalities. Improve this app please",2
2020,Log in issues still not resolved I have been called by the customer care agent not less than 6 times and nothing is been sent to my mail as promised. You guys should do something. If customers can't reset passwords from the App then what is the use of it ?,2
2020,This is one of the best bank Eva,3
2020,Excellent,5
2020,"This might probably be my worst experience, I've tried both sterling bank apps but non of them worked, they both failed to authenticate my account Number thus I cannot activate any of the app in my phone. I would have rated this zero star had it been I've the chance to do that.",1
2020,User friendly and a very unique platform for everyone,5
2020,Perfect one,5
2020,The best financial app,5
2020,The best banking app ever,5
2020,Just started using it and i think its quite good.,3
2020,Nice app,5
2020,"After changing my phone I tried logging in to my account but I can't even when I have My debit card and iam been referred to get a debit card while I have it, what's happening, I felt frustrated, please help me out.",1
2020,"Fantastic and very easy to use,",5
2020,Great app guys.. why can I not sign in on a new device without a debit card.. please I don't have a debit card what can I do?,5
2020,I just downloaded the app and I don't know why I can't access all my transactions in this month...I can't even see any of my transactions be it debit or credit alert And itz worrisome because I have issues with a transaction that I made,4
2020,"Good but it does not show all your transactions details, like incoming transfers and deposit details. It only shows outgoing transactions",4
2020,Nice app keep it up,5
2020,"I dont know what is wrong with this app anymore, it is ok before, but since some days now it will be telling you to upgrade, and after upgrading ,it still saying thesame thing, and does not allow any transaction, pls work on this.",1
2020,An all encompassing app! Easy to use with interesting User Interface that is self driven! I wish to see where all my trandactions are listed; both incoming and outgoing please. I WAS ABLE TO ACTIVATE MY DEBIT CARD RIGHT ON THE APP! A BIG STRESS OFF MY NECK! KUDOS!,5
2020,I have sterling account number but i could only see wallet account....I want to be able to operate my sterling account with the app,2
2020,An App every Household should have. Great App with Great features.,5
2020,"The sterling pro app is not working, it do give error saying invalid credentials despite the credentials are correct",3
2020,This app is really useless imagine me putting my account number and it's saying invalid account number,1
2020,"Other bank apps use other security alternative like tokens and OTP, getting a debit card to access my account is rather strenous because of the covid guidelines implementations at the bank. This method is rather arcade, not everyone has a debit card or wants one!!!!",1
2020,It is good,1
2020,"Thanks for fixing the network issues, it working perfectly now.",5
2020,"Good app but a suggestion or two. Your transaction history should incorporate both debit and credit entries and not just what is currently obtainable. Secondly, it'll be really great if a 2FA can also be incorporated into the app to give it an extra layer of security.",4
2020,"Not working, I had to change my phone and since then it doesn't work, just showing network problem from you guys, it sucks",1
2020,"Having difficulties logging in, asking for my debit card information and i don't want debit card, cant i log in without a debit card?",1
2020,Terrible experience with this app.Worked initially for a few days but has not been working for two months now.Frustrating.Just wish it would accidentally work once more so that I can move my money into another bank.😔,1
2020,This app deserves a five star keep up the good work,5
2020,It's a good app,2
2020,Very good,5
2020,Best online bank,5
2020,The new upgrade isn't enabling me purchase airtime from my account ..why?,4
2020,Awful the sterling pro is so awful that it can frustrate live out of someone.,1
2020,Good,5
2020,The bank's app is pretty stable,4
2020,Veryyyy poor. Haven't been able to do a single transfer,1
2020,I want to sign up but it showing incorrect account number why ??,2
2020,As for me this is the best bank of the year. Kudos to u sterling bank for this inovative idea. I just got my ATM,5
2020,"Its a wonderful app,very easy but when transfers are made to other banks except sterling bank I don't get receipts.please work on it",4
2020,Good app but you guys have removed a helpful feature that used to be there. That is the current exchange rates. Why???,3
2020,"Why are you people frustrating me like this! I can't login to my mobile app and I've called your CS and they said everything is fine! The password reset link they sent to me still didn't work. Gosh, what kind a thing is this!",1
2020,"This is one of the worst,bad,ugly,disgusting useless app i have used, i cant upgrade my account, if there is zero star i would have given it........",1
2020,"If their is anything less than one start..I could have given them..don't waste your time ,the application is completely waste of time..i have uploaded my documents 5times now,and still can't get it verified, contacted them via the App, they keep telling me all the customer are busy,drop an offline message we will get back..till now, nothing.. transferring money to the App was easy now to withdraw is a thug of war.. Nonsense waste of effort.",1
2020,For more than a week now i can't update,1
2020,Features of liquidating doubble 3 account should be added. I mistakenly opened two and i want to close one,3
2020,Horrible app! Always one error or the other. I give up! Sterling bank needs to step up their online banking applications in general,1
2020,Can't get statement from the app.,2
2020,This app has issues,1
2020,It's quite nice,3
2020,I want to open the app is asking me for the referral code of account officer wot is all this ?,1
2020,The features on the app is very good but I am unable to use it,5
2020,Please i forgot my password and is refusing to update me new one what must be the course,3
2020,The app has been updated with lot features lately but it is missing one important feature. Downloading of account statements from app. I believe it is one of the important features a banking app should have.,4
2020,I just manage to give you a star. The app is saying I can't transact for more than once a day... Rubbish,1
2020,"Am seriously regretting downloadn this app, after signing up with the app,I couldn't login again. Each time I try to login, the app just closes on it's own,what kind of app is this,please deactivate the account, I don't like this kind of things,if you have issues with your app,fix it,and stop allowing customers to complain before you do something about it...or don't you test run applications before certifying it's ok for usage...",1
2020,Indifference,5
2020,Im Trying to sign up and its not goong through due to refferal codr of account officer,1
2020,"I cant request for card or virtual card, the wallet is not linked to my account and i cant complete my profile",1
2020,This is the best mobile banking application ever! Good job sterling bank plc....good job!!!!,5
2020,Absolute,5
2020,I love sterling bank i wish to be a customer,5
2020,"Its a nice Mobile Banking App, but the One Bank App does not have where I can create or send receipts to beneficiary. Kindly update that feature. Thanks.",3
2020,"I really appreciate the team for the work well done on my account, because, it was not easy at first when I newly opened the One bank account, is just for you to follow procedures based on logistics. I recommend this One bank for every individual for easy banking without stress. Incase of any challenges, contact support and it will be resolved in no time. Kudos to One bank Sterling",5
2020,"Okay just downloaded this app, registered and opened a new account and as much as reviews aren't exactly my cup of tea, I had to come back here to drop this one. THE ONE BANK APP IS AWESOME! dear lawd of gawd!. The process is hassle free, the UI/UX seamlessly optimized for customer satisfaction, there's more than 30 different features to choose from... Neh! This app is the future. I haven't tried transacting with it tho, would do that soon and see how it works out. STERLING BANK! una finish work",5
2020,This app is so bad i can't request for ATM on the app is so bad,1
2020,Very good,5
2020,"where is my bank account? i can't find it any where to do any transaction with it, only wallet, this is just a terrible app. just wanted to give this bank a try and it messed up big time am done.",1
2020,Can't get a debit card,1
2020,It's a good app!,5
2020,My app stop working what is the problem,1
2020,"Downloadind was easy but after first usage, it became very difficut to login",2
2020,I have login problem I can't not log in anymore please me and have to call your contact but not get in touch with customer care,2
2020,A Complete USELESS app.,1
2020,still they don't allowed me to enter for my bank app,1
2020,Awesome Service so far. I'm not regretting banking with Sterling Bank.,5
2020,"I have been trying to install the app for like hours now, but is keep rolling what is going on please.",1
2020,It is asking for referral code when I tried to sign up for it and I have already drop my bvn hope this is not a scam work,1
2020,By far the worst banking experience. Their CC is incompetent and rude ASF. Little wonder ratings is very low.,1
2020,"After successfully registered and received my new account number, this app still giving me headaches. I keep getting invalid login",1
2020,Good service,5
2020,"Goodevening, i opened an account with the App but up till now i cant do any transaction with it. Kindly help",5
2020,Great,5
2020,Good,1
2020,"I'll give it one star because i can't finish my registration because i don't have a referral code, when finish the opening I'll rate you 5 star i promise if you can give me a referral code I'll appreciate it.",1
2020,"Sincerely this app deserves a 5 star ratings. Its the best all in one banking app have used, Its also very easy to use and great user interface. Thank you Sterling bank for such an app",5
2020,Very good i love it,4
2020,Fantastic app,5
2020,Good services always.,5
2020,"No matter what they tell you, this is NOT a digital bank because you have to go to a physical location for some nonsense before you can do anything. False advert.",1
2020,I have been tryin to download this app since morning Don't know what is the problem,1
2020,Nice App,4
2020,"This is app is a nice one it has an impact on me ,and my financial life i think people should download it but i seldomly have problem in login in ,nice👌👌",4
2020,"This app is so worst to the extent that I can't even login again with my info again,it will just be showing error occured.",1
2020,I really appreciate that app,1
2020,I have had and still have terrible experiences trying to open an account with this app. It kept telling me invalid login details even after successfully changing password. It's so annoying and frustrating.,1
2020,"The app doesn't display the exact money transfer to someone's account,except the money sent out from the the account.please try and improve the app so that one can see the exact money sent to him and every transaction that occur in someone's account...above all the app is super duper good.",3
2020,Nigerians need to be really clear from anything coming from Sterling Bank. This bank operates like a Rogue Nation. Run like a Mavrodi (Ponzi like).,1
2020,New features I would like - ability to update customer details (email & phone number) - ability to reference friends - ability to save payments like on carbon,5
2020,"Im just tried of this app after 3times wrong password entry you will have to call customer service , this particular update in this app is totally rubbish you guys should change that",1
2020,Its loveble to me,5
2020,"Been giving me issues since,i can't even login my acct again and the update aint working",1
2020,I wanted to open an account with this app but it's asking me for referral code of account officer. So how may i get it?,1
2020,"I am not happy at all, i transfered money from my first bank, twice and it doesnt reflect.. Kindly look into this",1
2020,I funded my wallet twice yesterday and it was successful but it's yet to reflect on my wallet after 24 hours ...whatc can I do?,1
2020,I just start using it. Today,3
2020,Cool,5
2020,Convenient,4
2020,Very very preferable,4
2020,",zd3. ,z,,, ,,,",2
2020,Is not open why,5
2020,Dawi,5
2020,It's awesome,1
2020,"Poor, I can't log in",1
2020,I would give this app a zero rating Because i find it difficult to open an account Already fill in my bvn but my date of birth Not working out Keeps vibrating not working as i expected Rubbish,1
2020,But I am having issue with Referral Code of Account Officer. I need it please so that I will proceed.,3
2020,Im giving it a 3 star because it doesnt show any transaction history...but overall its a very nice app,3
2020,Exceptional...,5
2020,"These app is giving someone problem,i have register and i put my password,i even put a strong password but if i click finish,i only see my password blinking. What is the solution",1
2020,Me and mybankhere on my phone ....its best,4
2020,Why can't I receive otp via my phone number,2
2020,"Here to Uninstall the useless bank and likewise trash their free delivered ATM card Because it's of no use, luckily for me i was able to move out the cash before the account restrictions. You shouldn't just luring people to a nonfunctional bank. Cus eventually we'll go back to our previous banks. It's PATHETIC.",1
2020,They need to improve.,3
2020,Easy bank,5
2020,Must I have a debit card before I can sign up on the app?,1
2020,Everythings are running perfectly and smoothly to me but i convince my friends about the bank we try to create the account but errors occurred always and saying unable to create account at this moment visit nearest branch or costomer care and the costomer care are not responding. Thank for one bank,4
2020,Thanks again,4
2020,"My phone got spoilt then i got myself another one but i couldnt log in, it keep saying invalid info",5
2020,Transactions readily done,4
2020,Good,5
2020,Quite easy to open an account but reaching out to the customer care via the app is not achievable. Being trying to add an additional current account to my savings but keeps getting errors. Please can this be resolved.,4
2020,Useless app. Tired of logging in. Keeps saying error,1
2020,Thank one Bank,5
2020,"Easy to use, reliable and secured",4
2020,Phonominally easy to navigate,4
2020,I love it,5
2020,I like the app,3
2020,"This seems better than the 'one pay' app. However, there is a need for one to be able to check transaction history on the app. This is very important as you dont always need to visit the bank before clearing some transaction issues.",3
2020,Nice and great app,5
2020,Moses deborah beauty,4
2020,"I can no longer find the features that made me download the app. No fx transfer, no virtual card creation. To me, those are the only features that made the app unique and outside that the app is just.....NOTHING",1
2020,"Whenever i try generating account number It says error has occurred, visit the nearest 🤦🤦😡😡",1
2020,How do I get a referral code,3
2020,"Am trying to open an account but is telling me that I should put the referral code of account officer and I don't know that because I just download the app and am trying to open the account,so which referral code of account officer are the asking me of.",3
2020,Need improvement on statement of account,4
2020,Please how to request for ATM,3
2020,Poor service. It says unable to create my profile after making attempt more than 3 times.,1
2020,One Star Bcoz Totally My Transaction Is Not Processing,1
2020,I tried to wedraw money for my acount its telling me that my acount is restricted,1
2020,A big fan of your bank but I find it highly disappointing that I couldn't open an account from the Onebank App. I didn't see it coming,2
2020,"I can't open an account with the app now, its unfortunate.",1
2020,What's going on with the new update? I can't access more of Bill Payment. The options listed out isn't what I'm interested in.,2
2020,What is your reffrall code,1
2020,Thank to developer,4
2020,Beautiful,4
2020,Good,5
2020,"Good idea, but execution still lacking. So the actual process of opening an account through the app was fine, and my documents got verified within 24 hours with the app being fully operational. However, there were multiple errors with creating a virtual card and once I was finally able to create it, I cant use it anywhere because I keep gettint the error, 3rd party authentication failed. Not a happy user.",3
2020,"Thank God i did not started the application process, The bad review seeing here is damn terrible honestly, The person that actually recommend this sterling onebank has actually lied to me and decieved me but Thank God for the review here. Because looking at the 1* review you will definately know that this apps is terrible and 100% unreliable there is no two ways about it.",1
2020,"I was unable to create an account with the app I can't click either ""show savings or ""current"" and it's really giving tough time",1
2020,"I have been using one pay without any difficulty. But this one bank is a nightmare. Since i downloaded it i have not been able to use it. Why the change of app. After downloading, if I want to log in, I will be asked to update. The NOT NOW does not work. After updating, I will be returned to start afresh.",3
2020,This bank is a total mess.,1
2020,"Wow, SterlingBank didn't even wait for my account to be 1 week before disappointing me. If you're a UBA customer, UBA is better. There issues doesn't affect transactions! I'm going HOME.",1
2020,I did not have to give this bank 1 star becaues the apps is too weak and is not even opening for me why is it like that pls answer we are waiting,1
2020,This is the worst app can you imagine my money has been inside these app for a month now have been writing series of mail submitting documents asked. I got stranded traveling havin hopes that when i arrive i will transfer funds.,1
2020,I can't request for card. I get an error message,1
2020,Not good enough,3
2020,"Please work on the overlay on the chat screen (when chatting with with the customer representative) the overlay is annoying and their is no way to close it. Plus the text box is close to my soft keys, it's very hard to chat without pressing my phone soft keys. Please fix thanks",1
2020,Useless app i wasted my mb for downloading it useless app,1
2020,Great!,5
2020,"When I logged in, the page stays on for one second and dissapeared 😡!",1
2020,Execllent,5
2020,I have been trying to log in my acct details to get logged in it's all to no avail even when I tried getting a new password and username it kept saying invalid details after I've entered my bvn details and card details,1
2020,Grest app indeed. Working perfectly,5
2020,"Best bank ever in Nigeria , Good work",5
2020,I trying to get use to it,2
2020,The best Experience so far!,5
2020,Awesome,5
2020,The app keeps shutting down at log in point. I can't access my page.,1
2020,One of the best banking app ever,5
2020,super,5
2020,Good,5
2020,I can't access my mobile app,1
2020,"Gud am each time i need d app, keeps on telling me my acct is inactive and have been using it .I call the given line always abortive.What do i do now",3
2020,Awesome,5
2020,"They have sent money to me from access bank, it has successfully left access bank but upto now over 3 days it has not come to my wallet. If zero star is available, ZERO! 😒😒😒",1
2020,Designed,5
2020,Awesome,5
2020,Good,5
2020,💯,5
2020,"This app Is a bit cool but there's a lot of traffic on the main page which makes it slow on phone... Also in the transaction history, I can only see the money sent out by me and not show money sent to me... So, I find it difficult to know the name and time the sender sent me money... So bad. 😔",1
2020,This app has actually giving me the best self service banking experience.,5
2020,Exceptional,5
2020,Beautiful,4
2020,Good,1
2020,Good,5
2020,I have been using it for like 2 months now and it's working excellently and I also get response to my questions appropriately.,5
2020,Beautiful app😍😍,5
2020,Good,4
2020,Very nice apps,4
2020,Awesome. Stressfree transàctions,5
2020,I downloaded the App followed all instructions according boom everything went well thanks to sterling bank please don't disappoint in future please...,5
2020,"To be sincere am not happy with the app, i have been having issues any time i want to do transaction and i can't even have access again because am mandated to update my app, considering the fact that i don't have space which means i can't access anything. So am tired, i guess the best thing is to delete the sterling app from my phone. Thank u",1
2020,"Very poor app,waiting to see when Sterling oneBank will ever get it right.I just wasted my mb and time downloading the app as i can't continue after imputing every of my credit card details,giving continual error messages upon trying severally.",1
2020,Why is it that this by app is difficult to access,5
2020,Awesome,2
2020,I cant use my atm to pay on remita,5
2020,Sometimes not effective,5
2020,Awesome,5
2020,The app keep telling me to repeat same process of uploading documents after many times I did it,3
2020,Great,5
2020,Fast,5
2020,Not very do yet. Alot needs to b improved on,2
2020,I used this app two to three times and since day before yesterday i can't login it keep telling me invalid password and i cant reset the password also,1
2020,The App is smooth,5
2020,Not easy to understand,1
2020,Ok,5
2020,Excellent,5
2020,So nice,3
2020,Nice app easy to make use of,5
2020,Nice but need little updating with your network issues,3
2020,The app is ok,5
2020,Great!,5
2020,Faststic app,5
2020,It has been giving me error since when i downloaded it,1
2020,Its fantastic,4
2020,This is a well developed app. Its features are top notch and it is very easy to open an account with. Just make sure you get the updated version for a greater experience. Good job sterling bank.,5
2020,Excelent,4
2020,Good,4
2020,Good,2
2020,Very useless app since I install the app on my phone I can even get access to my money. They keep on telling me they want to verify my address since two weeks wey I don open am.,1
2020,Good app,4
2020,Great,5
2020,Excellent,5
2020,Ok,3
2020,"Its been smooth since i downloaded this app i have had seamless transactions, from tranfer to buying data and recharging my line. The only thing i dont like about sterling Bank is you people don't add balance to the sms messages you send whenever i get an sms alert from you guys . Its called extortion i had to pay to check my balance...not good not good at all.",5
2020,This App is always making mess of it'self Stupid update update! What are you updating. You better stop this nonsense before I close my account from this bank,1
2020,I love this app ⭐⭐⭐⭐,4
2020,Please fix your app. I can't even login after the compulsory upgrading. Secondly the app duplicated itself on my phone as soon as the upgrade came up. If the upgraded version isn't reliable let the old remain pls......,1
2020,What kind of madness is this why ask us to update wat u know that will not work,1
2020,Ok,4
2020,Very nice,5
2020,It's easy to access,5
2020,"My experience with the app is excellent, I love it. Although I have never get to buy recharge units for my phone or other third party and also can buy data bundle.",5
2020,"I can't make transfer, why?",3
2020,I can't login my ACC to this app what's the solution?,5
2020,Good,2
2020,Good,5
2020,Easy in FT but spata gives problem alot,4
2020,Very good and helpful. Love transferring money through this app,5
2020,"Am so disappointed with this app! I have been trying to register online for the past 24 hours but it kept saying ""error "" unable to create your profile visit our nearest branch"" ..if the app is not functioning kindly Remove it from the play store and stop wasting our precious time and data.",1
2020,"It frustrates one when it doesn't open because it requires update and until you update it, you are locked out. Very annoying! It shouldn't be!",1
2020,Very good app and user friendly,5
2020,"I've transferred money for some time now to the app, and I've not been able to do anything with the money. Can't transfer it, can't buy anything with it online.",1
2020,"Halleluyah! This seems like a much better app now, the issues that were have now been sorted.",3
2020,Good,5
2020,Nice,5
2020,Nice app,4
2020,Unable to generate account number,1
2020,Very lovely app,5
2020,The App is one of the best I have ever seen...Its one of a kind,5
2020,"This app is one of the best, easy to operate, doesn't waste time and data. It's loaded with Security for end users. The updating is necessary but it waste time. Thank you",5
2020,Nice,5
2020,Wonderful experience,5
2020,Its the poorest app ever Even since i opened this account i have been unable to carryout transaction successfully and the customer support team are useless,1
2020,"With Sterling OneBank I have no need to enter the Banking hall. I can do all my transactions from the comfort of my house, invest and even request for a loan, all in one app.",5
2020,Great app,5
2020,Great,5
2020,Excellent,5
2020,Great app,5
2020,Very effective.,4
2020,Acceptable,5
2020,Very good,5
2020,Bravo,5
2020,Excellent,5
2020,Nice,5
2020,"I cannot update my app what is the problem? Am tried of every week update,it is totally nonsensical",1
2020,One of the best financial institutions apps ever used. It's very easy to use and simply awesome. Thumb up Sterling Bank Guys.,5
2020,Satisfy,5
2020,It's very good and easy to use,3
2020,"I absolutely love this app, its stress free.",5
2020,"I have a very poor and critical experience with sterling one bank.ever since I have downloaded and open an account with them with all necessary requirements,the bank only took my money,I have not been able to do any transactions with the app or bank itself,I was told to contact customer service and I did but there customer service is zero.pls think it well before downloading or open sterling account. There service is not as good as what they advertise",1
2020,Very good,4
2020,Lovely,5
2020,Effective,5
2020,Excellent,5
2020,Good,5
2020,The app is just too cool,5
2020,"That's okay because even am banking with you, and u guys couldn't give me common loan to boost my business",2
2020,"I sincerely hate wat am seeing..I can't even make use of the app.once I login,it stops automatically",1
2020,Nice Apps,4
2020,Good in checking transactions and balance.,5
2020,Sterling bank lead others follow,5
2020,"Lovely app. I have been able to transfer money to and from, request a card (not delivered yet) and recharge airtime. Very satisfied with the service except for the fact that I can't chat with ""Kiki"". Not exactly encouraging please work on it.",4
2020,This app is bad i cannot loging its telling me incorrect password gosh,1
2020,Nice,2
2020,Am fine and you,5
2020,Nice app,5
2020,I logged on only to view other people's account details on my profile....so pathetic that this could happen in this modern world .Quite disappointed with sterlingbank on this .The branch could not even provide a clear explanation and could not effect any resolution for close to 72hrs ....even up till now ...so bad...am disappointed,2
2020,I cant transfer money to another bank with this app. Even after uploading all the documents needed. I need a sterling customer care line pls,1
2020,"Some just sent me money and. It not reflecting in my account and I don't know what to do, this one thing that scared me me hooo",1
2020,Fantastic,5
2020,Terrible app the greatest mistakes I made is not reading reviews before downloading the app.immediately I deposited I have been unable to use or send money out.i have uploaded time without number even went to their bank still the same.the next time I visit their branch they either give me my money or arrest me.,1
2020,Good,5
2020,"Sterling bank, pls kindly make sure on the app any transaction done here can be stopped here too, my experience here last time cos of Doubble was not nice. Am very angry 😡😡😡",1
2020,It's a very nice app with less stress,1
2020,The best app ever,5
2020,"I was highly disappointed when i tried to buy recharged card, money was deducted from my account thrice without any single recharge card. I'm not happy with it at all, i must tell you truth.",5
2020,Great experience,5
2020,Virtual cards are unavailable!,2
2020,When trying to sign up it shows error,1
2020,One star the app works fine but Sterling bank have held up my money several times,1
2020,"Wonderful financial experience. Please, I need help on how to use the referral code, I've got three customer's already and good to go",5
2020,Best,5
2020,The app doesn't show transaction history and there's no record of pending and completed transactions you guys really need to work on the app and make it perfect.,1
2020,Good app,5
2020,Excellent,3
2020,i have being trying to signup in order to open account for months now . i can't count how many times av tried it keep saying unable to open account now try again later. i have tried 1million times oo. i am tired. tnx,1
2020,"This app is trash, it's a sorry excuse to get you to sign up with their bank, you still have to go to the bank. It's absurd, totally Not truthful.",1
2020,I am disappointed I shouldn't have downloaded this app....HOW can a bank you just opened 2weeks ago restrict you from taking your own money.....I leave it for God,1
2020,Thank you one bank,2
2020,"I'm giving my five rating because this has really helped my transaction ever since i download the app,",5
2020,Can reactivate my account,2
2020,"I just opened this account and am trying to use the app. But is telling me no card, why nah",1
2020,Very nice app but I can't access the loan,5
2020,Fantastic App!,5
2020,"Been trying to open an account using the app for almost a month now cause there is no sterling bank where I am and it keep saying ""error""unable to generate your acct no.. even after the update and all.",1
2020,"Crashes like its murder, so frustrating, plz fix it won't even allow a commom login or sign up always crashes, FIX!!!!",2
2020,Why is it I have to start saving all my regular payees again why can't it just be migrated from the old app. This is second time Sterling is changing apps and you have to start all over again. Not cool at all. Also why must the available balance be SO BOLD UP TOP????,2
2020,The app is not just working,1
2020,Endowed,5
2020,Switft and very reliable... Consistency is my only fear,4
2020,"Awesome banking app, I tried adding my documents but it's not going, pls what next do I do?",5
2020,"Not satisfy,always updating the app regulary",3
2020,"After successful download, I tried opening an account I got the account number and then tried funding it but the money didn't reflect and I can't even validate the account because no OTP WAS SENT",1
2020,I have been having fantastic relationships with the bank and it's application,4
2020,Good,5
2020,"Very terrible App, I've tried for 4 days to upload my signature, photography & passport and it's not working, it's the most useless bank app I've ever used. Useless App.",1
2020,Please fix the app. I have been unable to upload my documents and i also cant perform any transactions,2
2020,Very secured,5
2020,"The app is so frustrating can even type on it to speak to customer care, cant send money out, but keep given receipt of completed transations. Such a time waster 🐐",1
2020,Doesn't work till you update,1
2020,Nice one,5
2020,App not working. Unable to generate account number. Stop downloading guys.. This app may be scam,1
2020,I wish I could give this app zero stars👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎,1
2020,Thanks for adding the upload from gallery option in the documents submission. One more thing. You need to fix the edit profile option in the the user dashboard. And the ability to add profile picture. This a feature people would love!! I would love to see this feature in the next update.,4
2020,"Over hyped app, don't want to update but the not now won't allow me",1
2020,Great,5
2020,"Very bad, I can't transfer using my current account it keeps going to wallet where I don't have a penny...... is there another app for current accounts?",1
2020,"The app is very easy to use, its good.",5
2020,Excellent,5
2020,It never work for me.,1
2020,"It is not working fine on my spark 4 at all, I cant do any transactions at all, I can't send money, buy airtime, can't downloady account statement literally I can't do anything on the App 😡😑. It is only the wallet that is working fine but please I don't need the wallet for any reason",1
2020,Awosome,4
2020,The App Is Amazing,5
2020,Its pretty easy to navigate tru the app.,5
2020,Has all apps for different functions in 1 app,5
2020,Awesome,5
2020,Good,3
2020,Great!,5
2020,"I have never come across a more useless app, if sterling paid for this then am sorry to say it has fail haplessly. I wish there were negative stars to rate this waste of my data.",1
2020,"Update: The app works fine for me now, that's since the last update. Thank you. The app keeps crashing on my Gionee phone, even with the update. I can only log in and once I'm in and attempt to perform an operation e.g airtime recharge, the app would just go off. It's appalling cos I have installed other apps after this which worked extremely fine. Please try to fix this issue. Thank you.",1
2020,Topnotch,5
2020,Onebank just a Scanned,1
2020,Fantastic.,5
2020,Good,4
2020,It says I need a debit card to sign into my new account. I am only interested in the wallet and virtual cards or prepaid cards.,2
2020,Perfect,4
2020,"The user interface is bad, keeps hanging, there's customer support",2
2020,Lovely,4
2020,"Inneficient app really useless. When i try to open an account its pops up account oppening failed. When i click ""ok"" it pops ""successful your bla bla bla has been sent to your email"" and then sends me to a screen to insert otp without providing an input field. This app is stupid for now maybe forever",1
2020,So nice and fast,5
2020,Very effective,5
2020,"I opened this account as a student with your fake and misleading commercial that I don't need a document to open this account and I did only to have the money that was sent to me siezed and I can't do anything with the account.. They can receive money but won't let me spend it.. Thieves.. Don't open an account with this app, they are thieves.",1
2020,This upgraded app is outright useless. I have not been able to login successfully since I downloaded the new app and upgraded. Everything is wrong with your app. I will simply use the ussd code to transfer all my money out of the account till you are ready to be serious. Very frustrating nonsense.,1
2020,"am nt rating this app because everytime i almost finished my sign up, the registration process will nt continue again,in both wallet and personal account... 😡😡👿",1
2020,I need to be able to use the card without an atm,3
2020,Very easy to use. I love it,5
2020,Beatifull,5
2020,The app is NEVER updating and therefore can't use it since i downloaded ir.,1
2020,Its usually very slow,1
2020,Excellent,5
2020,"The most stupid bank app I've ever seen, it takes them years to send Otp and when they do they will say they cannot verify the OTP they sent... I will give 0 star if I could",1
2020,"It's so bad that I can't view account statements or even transaction history, work really needs to be done. The only thing I love about is the business news I read",3
2020,Excellent,5
2020,Wonferful,5
2020,Opened a wallet account but the account name of those sending in money doesn't show only their bank. And I need to confirm payments. Every other thing is fine. How do I identify those sending in money?,4
2020,I did everything from account opening to getting atm card just from the app. I love it,4
2020,Good Your one stop digital banking app,5
2020,Good,4
2020,Best app so far,5
2020,"The most useless bank app i have ever downloaded. After 4 weeks of activating my account with ATM issued, i cant still log on as it tells me ""invalid account number"". You guys are not ready to improve. Still on your old self. I have more than 3 bank apps and nkn is as worse as this. Shame! Shame!! Shame!!!",1
2020,After open account I am try to upload my documents but is not work and I can't do anything with my account plz help fix it,1
2020,"This app is not encouraging, I have been trying to finish my registration for days now but to know avail. I made a mistake by creditng the account already. I need my money back or else I will report it to EFCC.",1
2020,Excellent App.,5
2020,Is Wonderful,5
2020,Don't like both the app and the bank,1
2020,The worst digital banking app i av ever come across with...it says unable to generate your account number,1
2020,Good,4
2020,Very good,5
2020,The statement of account cannot expand to show more details especially for inward transfer,3
2020,Good,5
2020,This is an amazing app... It makes my transactions so easy and very fast as well... 👍👍👍,5
2020,Cool,3
2020,Very nice app,5
2020,Pls stop the unnecessary update,1
2020,Superb,5
2020,This app is very good u can also try it and see,5
2020,"The app isn't functioning properly, yes and the problem isn't from my device, it won't upload my documents, it keeps saying ""this took longer than expected"" and when you try doing it in the app, still doesn't work. You shouldn't launch what you can't deliver easily, I just wasted my time and data.",1
2020,A very nice Banking App. Easy to operate. Kudos to Sterling Bank on this,5
2020,"Are you guys just experimenting or what... Nothing works on that app. Account can't be opened, one can't credit wallet. Sterling u can do better",1
2020,Perfect 👍👍👍👍👍👍👍,5
2020,I love this app because it brings new experience,5
2020,Just downloaded the app I don't really know if I can use it to make international payment,3
2020,Interesting,5
2020,"Transaction on the go... Banking made easy, was able to transact really well. Enjoyed using OneBank💖",5
2020,Great,5
2020,Awesome,5
2020,Perfect app.,5
2020,Exceptional,4
2020,The application is very advantage.,5
2020,Good app! Saved me the stress of going to the bank.,5
2020,Excellent,5
2020,Great app,5
2020,Awesome!,5
2020,"I've not been able to use this app to make any bank transfers since I installed it like two months ago. When I want to make transfers, it brings up only my wallet and refuses to bring up my bank account. I've gone to the bank's customer care yet they have not been able to rectify this. I just reverted back to using my old app.",1
2020,Very great,5
2020,This app is not good...waste of time ...my advise is that dont waste ur time downloading this app,1
2020,Wow,5
2020,Excellent service,5
2020,"I opened an account through this app, I made a transfer into the account without any problem, but to transfer out is giving me problem bracuse my address is yet to be verified by the bank when no one asked of my address while opening the account. Useless app",1
2020,Excellent,5
2020,Great banking app,5
2020,D app perform well,2
2020,Good,2
2020,Fantastic app,5
2020,"After I've filled all spaces for opening current account, but the App went on to open another savings account for me",3
2020,Excellent app for my transactions,5
2020,Smart app,5
2020,It's the best ever in banking system,5
2020,Very effective,5
2020,Fantastic,5
2020,"This app is a trash,too slow for my liking",1
2020,Please you should make the use of virtual card to complete registration an option. Not everyone needs a debit card. Most banks do that and it encourages the use of mobile app for cashless transactions.,2
2020,It's nice. But I need a good loan from the bank,5
2020,Fantabulos app. 👍,5
2020,This application is not good at all,1
2020,"Sterling bank App is a bunch of disappointment.After dowloading and set up my log in profile, a day after on wanting to log in again, they were telling me invalid log in details. It's so annoying.",1
2020,"Exceptional,i love it",5
2020,Easy to use.,4
2020,Nice one🏃,5
2020,Convenience redefined!,5
2020,Doesn't permit transfer to other banks and it's time to log in. It's supposed to be better than the existing one but reverse is the case. If nothing is Asap I will close my account.,1
2020,Good experience,5
2020,Nice,4
2020,Amazing app,5
2020,Excellent banking app,4
2020,Useless App. Useless bank,1
2020,Great,5
2020,Superb,4
2020,awesome,5
2020,Very friendly soft ware...,5
2020,Good,3
2020,Great,5
2020,Excellent Bank,5
2020,Great experience from registration to documentation and card delivery service.,5
2020,"This banking app brings all my banking and investment needs to one single platform. I thinks it's by far, the best banking app around.",5
2020,"Fantastic,problem of invalid details to login tired me. Why with this app.",5
2020,"Very terrible experience, setup was successful, tried logging on and was getting ""invalid credentials""",1
2020,I hope this app is not used to exract valid infor.. Bucux i see no reason when opening of accout no erro occour and loging become erro or not recongniz.,1
2020,"I really do regret opening an account with this bank. First thing, I found out the correct password I used magically became incorrect, it took ages for me to get through to you guys to help reset, now I'm. Don't a have access to my funds? And you guys keep apologising but freaking do nothing about it. Your customer service is slow and horrible! I would never ever refer anyone to this bank. I realised late I made a huge mistake! If possible I would give negative stars!",1
2020,After putting in my details The finish button below didn't work Did it like 5 times still doesn't,1
2020,News investments hide your balance features it's really a one stop shop for financial services plus personal loans as well are on offer. The odd kink here and there but the best mobile app in Nigeria today and it works worldwide,5
2020,"I can't edit my email address for OTP verification, please fix.",3
2020,Exceptionally cool app. Got that smooth usability of Sterling oneoay and with more features too.,5
2020,"OneBank is a one-stop mobile banking platform with a great feel. It processes very fast and smoothly. It's also got integration of ""KIKI"" with amazing experience and lots more... Why not try it today?",5
2020,Great,5
2020,Olatimi,5
2020,While trying to register. The email edittext field refuses to click. I can't type in text in it. That is after I validated my Bvn. I use an infinix hot 4,1
2020,"Modern banking experience at my convenience. I can do all transactions, I mean 'all' on my phone. ❤️❤️",5
2020,"Good evening, the app developer should kindly assist to work on the app as account opening process is not going through after bvn validation, and otp was not sent to the customer, response gotten was ""not successful"".",1
2020,I like the fact that all beneficiaries from Onepay moved to Onebank automatically. It was a concern for me before downloads. Glad it's in place,5
2020,Exellent,5
2020,Banking at my fingertips.....fantastic!!!!,5
2020,Exceptional app. Beautiful Job by Sterling.,5
2020,This is more than just banking,5
2020,Excellent,5
2020,It's user friendly and optimally accessible for use,5
2020,Awesome app. It's just my bank in my pocket cos I do everything on it seamlessly.,5
2020,Amazing experience. One App for All..,5
2020,Nice App,5
2020,Nice app Sterling.,5
2020,Amazing App. Sleek interface and extremely user friendly. Investments and Foreign exchange features also available. Cheers to a great app!,5
2020,User friendly app. Thumbs up to the onebank geng,5
2020,"Nice app. this is far beyond the conventional banking app. This is a lifestyle app, coupled with a banking app. Nice one 👍.",5
2020,Wonderful app♥️♥️♥️,5
2020,"The best so far,easy to navigate and faster....",5
2020,An awesome app.. the account opening process was seemless. Big ups to the guys that developed it. It's too notch,5
2020,"Easy to use, and it has in app investment options. I love it!",5
2020,Really nice app. It is user friendly and I have been enjoying transacting with it so far. Well done Sterling!,5
2020,I found it to be an all encompassing banking app. The transaction processing speed is awesome. The app is also easy to navigate.,5
2020,This is a beautiful app,5
2020,Very good app,5
2020,This app is a full bank in your palms. The response from the Onebank help desk when I needed clarification was swift. I like the option that this affords me,5
2020,I love it. Seamless onboarding and simple user interface.,5
2020,AfriSol Business Investment Ltd,5
2020,Excellent experience,5
2020,"I am unable to transfer money and also unable to open my profile to complete it, why is that?",2
2020,👍,5
2020,Is not working and it look like scam to me,1
2020,Ok,5
2020,"Its so frustrating. I have installed and uninstalled severally , it kept on giving an error message that my details is wrong after inputting my BVN for verification and it never moved from that point!",1
2020,Can't put my email address to get the OTP it's not been responding,1
2020,"I have been trying gor three days now to download this app, it's rolling without downloading. Please look into this. Thanks",1
2020,"The app is very swift and simple to use, I created my account without any hassle. Best banking app I've seen so far.",5
2020,"If you're not using onebank app, you're missing. What are you waiting for?. Click on the Sterling Onebank application now, Download it, easy steps to fill it and enjoy it. Best app so far🤳💯",5
2020,"Sincerely, I like the app because it work faster and easy to operate. Once you download it and you feel necessary information, you're good to go without any further problem. Try it, you will enjoy it.",5
2020,Horrible at first it opened I logged out cant login again keeps telling me incorrect password wen I know my password well I still changed the password it keeps saying the same thing just fix the yeye app.,1
2020,"I've had a terrible experience with this app. Two days after installation, I keep getting an ""invalid Login"" error message. Your customer care agent helped reset my password, yet I can't login successfully. Apparently, I am not the only one, judging from the reviews here. This is so unfortunate. Thank God I have other bank apps as backup. I can't deal.",1
2020,Am trying to log in but when ever i got to the last stage it say ur referral code what that supose to mean coz i dont get it at all,2
2020,It keeps giving me issues when i want to login And what is the referral code for when ur sigingup on the. What is the referral code??,1
2020,"Pls fix this app, keep wiping off each time of transaction, am pissed off",1
2020,I'm unable to sign up It keeps saying card validation failed,3
2020,Rubbish! Doesnt work! How long is it gonna take this bank to come up with a functioning app? It's long overdue!,1
2020,I changed my phone recently and I don't have access to my account again.it saying I should log in with my registered device,4
2020,A trail blazer app,5
2020,Good,5
2020,"I'm trying to open a savings account using the onebank app. After successfully validated my BVN, I couldn't input my email address. Please try and sort out this issue.",3
2020,please include statement of account downloading,3
2020,Am trying to sign up but the email bar is not coming up for me to fill,2
2020,App keeps shutting down everytime.,1
2020,Why is it taking ages to update. Keeps rolling,1
2020,"Just downloaded it, inputed my bvn to validate my bvn, displayed all details except email, trying to click and write my email not working.",3
2020,"To say I'm pissed would be the least of my anger. Terrible interface. Nothing works. I was stranded and unable to transfer funds. I went via their twitter page, someone contacted me and promised to do something. Still nothing! You can't update your profile, so kyc=0. If you are not in Nigeria then please leave this app alone as you are unable to get help without going to the bank. Hiring influencers to speak about your app does not make it good. The app is still utterly useless.",1
2020,"This application can't create account, very annoying like other banking applications, to create account is very easy and swift. I got stuck at validation stage. Please work on your application. But creating wallet works charmingly.",3
2020,This app is very nice but I have a problem I can invest in a short term please help,1
2020,Pls what is wrong with your app?? Always telling me wrong details after changing password severally...pls try and make ur app steady,2
2020,"I can't even edit my email address and phone number, its really not stable",3
2020,I just downloaded the app & I'm having difficulty signing in with my details from the former OnePay app or do I need to create another account on this OneBank app thereby having 2 different login details for both apps (OneBank & OnePay),3
2020,Good experience,5
2020,"Please am having issues uploading my signature and identity card on this application, please try to resolve it",4
2020,"The app is just something else, its either BVN validation fails or trials exceeded limits or fault is in us. Please do something about it urgently please",2
2020,It has been difficult to download It's very sluggish and fraustating to get it down and eventually I have to abandoned it after wasting my data,1
2020,Can't signups. It keeps saying BVN validation fails,1
2020,This app is the best.. sterling bank I can't love you less.. the best bank ever.,5
2020,"I couldn't complete my registration. It get stall at terms and condition. Unfortunately, the old app has been deactivated.",1
2020,"Even though i have heard about how great the app is, am really disappointed because i have not been able to sign in though am an account holder. I keep geeting an error message of invalid credentials. Pls rectify",1
2020,Some of us are already using specta There should b a way to link yur specta acct to the one on d app esp if ur user name n email is diffetent from d one u used to register on d app,3
2020,"Your app is zero, it keeps shutting down each time I attempt to use the loans and investment transaction area. Please fix this",1
2020,"Bag of trash, i registered but won't let me accept terms ans conditions to continue",1
2020,"I just downloaded the new app this morning. While trying to sign-up, I keep getting the error message ""try again. card validation failed"". My Visa Platinum debit card will expire in three years time. Kindly look into this, as I need to carry out an urgent transaction this morning and I couldn't login on the old app.",1
2020,The app closes in less than 10secs after you open it. I have had to re-login 3times in 2 minutes. You should have fixed this before advertising for people to download the app. So annoying.,2
2020,Good,3
2020,"You don't even deserve a star, just trying to b nice, ur app is d most terrible, how can u keep telling me invalid login? I'm so sure of my details, but after countless try with same login u will now login me??? Who did this to u??? See app isn't a must, u guys rectify this or let us b so we'll know steeling has no app",1
2020,I was almost over the moon with the app and the ease with which I set up my account till I got to the point of accepting terms and conditions and its refused to go beyond that point for weeks now. Uninstalled and reinstalled but to no avail. I hope your tech guys can sort this so I can commence transactions. Thanks.,3
2020,"This app is a mess, I have been battling with it since morning. I have tried to log in several times, it either says network problem from Sterling or my details are wrong. I prefer the previous app, it's relatively easy. How will my two accounts be merged on this app? I want to use finger print",1
2020,Pls i can't login to my account,3
2020,What is happening? Am finding it difficult to download the app.,1
2020,"I am a Nigerian living in South Africa ,I have been trying to register and open a bank account with the app but it says error with my email and also the app closes and reopens again and again... Please rectify the issue,thanks.",1
2020,The app gets stuck at terms and conditions agreement.,1
2020,"I cant make use of the app so far. Once I login and start initiating a transaction, the app will just go off. Please work on it. The old one was just working without stress!",2
2020,"Unable to finish creating account, just hanging on terms & conditions menu.....pressed Yes,i agree for T's & C's but its not going",3
2020,After the security questions the application refused to open even after the recent update. So frustrating,1
2020,"App not working, keep crashing",1
2020,It's always having issues and stopping. I can't even perform a single transaction on the app before it begins to misbehave. The bugs should be fixed please,1
2020,"It's an okay app but the 'terms and conditions' page isn't loading and as such, I can't move forward",1
2020,"The finger print doesn't work at all and it's very difficult to login to. After the first set up and login, to login again was hell NO",2
2020,"I just started using the app and I can't do anything. Any feature I open, the app will crash.",1
2020,Keep's on telling me wrong password after signing in that I should call customer care hotline bla bla bla,1
2020,This app is absolutely nonsense Keeps shutting down unnecessarily,1
2020,Am finding it difficult to open account. It keep telling me unable to generate account.,1
2020,Why the app keep going off. This is frustrating.,1
2020,The app keeps on crashing. I can't do anything on the app,3
2020,Working for me perfectly,5
2020,This app is exceptional...I Love It,5
2020,After registration now just to agree with the terms and conditions it keeps Loading and not working ...just wasted my data and my time😢,1
2020,"Created the app wallet today,I do not know how one will have an account with out having account number",1
2020,"I have been trying to download this app since last week but it not downloading , i don't know why ?",1
2020,"The app is worst, taking severals minutes to open let the developer replace it. It is not opening in some phones, why? Sterling Bank is more this rubbish.",1
2020,"To select date on this App, could be likened to where you are given serious prolonged manual labour. Your engineers should rework the date module to make it user friendly so that target dates can be selected on the spot instead of flipping through the calendar like forever. That is torturous. Thank you.",3
2020,Great app,5
2020,"The app is good but I'm unable to make transaction, it is telling me to contact customer care",1
2020,The frequent shutting down of the app is so annoying.... Pls do something about this.,1
2020,How to fund the wallet,1
2020,Everything about the app is working fine. Not giving a 5⭐ because I believe there's always a room for improvement.,4
2020,Excellent,5
2020,Superb and reliable,5
2020,"Have been unable to finish my registration of the app am stuck where am in security questions and terms and conditions, I filled the security question but the terms kept loading for hours.",3
2020,I'm not satisfied at all. The app shuts down immediately you're logged in. I was even thinking it was a scam app. It should be rectify .,1
2020,Wow!,5
2020,Immature App.. Cant accept terms and conditions after a lot of work whike registering,1
2020,Great features and easy to use!,5
2020,Good app experience. Navigation is great besides the fact it has a few glitches. A necessary app to help manage your money.,5
2020,Awesome app. Great UI.,5
2020,Great application you should try it out,5
2020,"When I created the account, it opened at first and seems good but later on it just start saying invalid log in details and don't even allow me access to my account any longer.",1
2020,Fantastic!,5
2020,"As much as i would have loved this App, it does not give me the joy I deserve, this App keep shutting down always, this will be like the third update I will do all because I thought the error might have been rectified but it is still the same on every update. Is it that you're not opened to your customers' satisfaction/opinion? Please fix this error. Thabk you.",2
2020,Always updating and login crashes,3
2020,Am disappointed with the app. It's so difficult using and highly selective.,1
2020,The app keeps stopping whenever I wanna make transaction...im rating it one star for now,1
2020,"Its amazing, sterling onebank remain my favourite banking apps. 100%",5
2020,Great app. But my App was locked out. Why?,2
2020,Extraordinarily futuristic.,5
2020,Very difficult to sign up and log In,1
2020,Awesome,4
2020,"The app won't allow me to sign in unless I have a debit card. It has options to create an account, but won't allow those who already have an account to access theirs unless they have a debit card attached to that account. I believe the bank should look into this, now that the bank offers disposable cards.",1
2020,Best of the Best,5
2020,Bad so annoying try to open Acct after such stress I couldn't stop at Sept 2 could not download again. Is tell unfortunately the app has stop Try again later,1
2020,the regular update is annoying other than that a great app,4
2020,It's not working properly,1
2020,Excellent,5
2020,Bad,1
2020,Wonderful,5
2020,"I used it just once and after 24 hours, its saying login error. Thanks to my quick teller app",1
2020,Awesome. Welldone Sterling.,5
2020,The way wey sterling app dey sweet me to use .. E dey always do me Tirrinrin Terenre as the app dey sweet for hand come Colobbi with my samsung phone e be like say I dey inside aeroplane to London! #GreatJobGuys!👍 #iToshmusic,5
2020,Stupid app. Who has time for updating. Must I update everytime.,1
2020,Haven't gotten an alert since i opened an account,1
2020,I cannot proceed beyond the terms and condition,1
2020,Superb! Wow features,5
2020,Better features,4
2020,"I don't know why the app keeps crashing in my phone, I can't even log in, once I typed my details it just wouldn't log in but crash while logging in.",5
2020,Top notch,5
2020,"I have for the past one week try to open and account with this app, till date I can't when I enter my BVN and date of birth. To verify the BVN it will tell me try later. In order words for me this app dissent assist yet crazy me an app to use.",1
2020,"Nice app. But it would have been better they integrate the features here in OneBank app into the already existing OnePay app. Having two apps of the same bank in a phone is not a good idea. It's either their remove one for another. With this, I'll have to uninstall one for another.",4
2020,"This app is superb, I can do banking from my home.",5
2020,I can see that you guys are really the best because the app One bank is solidly good and I love it too. Thanks.,5
2020,Goes outdated frequently . I don't have to collect the ATM card before i can transact on the platform.,1
2020,"After login and password. When i clicked on ""I agree to the terms and conditions it's keeps rotating.",1
2020,why do i have to be upgrading my onebank every month like now i can't access it anymore.i'm trying to upgrade it now it telling me onebank can't be installed why.,1
2020,"I dont like it ,when you needed most,it will b telling you INVALID LOGIN DETAILS.it is not reliable.",1
2020,Good,4
2020,"I updated three times in one month.why.in conclusion, I love the app.",3
2020,Horrible to sign in.very frustrating,4
2020,It's so easy and so cool,3
2020,"The app is awesome. However, i noticed that once there is an update, the app will not allow usage until you update and possibly re-authenticate. Also, a stable network will give you the finest of experience.",5
2020,"The app is effective and wonderful. The fact that you can do a lot of different things on it without having to visit the back is what I love most. What I would want is to be able to generate statement of account like it's done on Sterling One Pay. I know the app is still a work in progress but I can't wait to have that. Kudos Sterling Bank, My One Customer Bank👏🏽👏🏽👏🏽",4
2020,Awesome,5
2020,Easy opening of account Easy sign up Easy everything,5
2020,Awesome ..,4
2020,"Personally my experience on one bank has been extremely exceptional, but I would a variety of other types of account opening to be added eg the Sterling reoccurring deposit account..",4
2020,This app is good but maybe because its a new app thats y its giving some little problem,2
2020,Top Notch,5
2020,"Why is it so hard to open an account with this? It keeps saying ""an error occured""☹️",3
2020,Why does it keeps saying it's outdated? Sometimes it says my phone isn't registered. Do i have to update the app every week?,2
2020,Great 😍,5
2020,The all can do private banking,5
2020,I love this app👌sterling is the best,5
2020,Good,3
2020,I can't register each time I try I dnt get otp password instead I get a message saying service not available this is on us pls try again later,1
2020,I have logged in my password but it's not working,3
2020,If i could rate this app no stars at all i will. This app is a complete waste of time. I have to update the app every timevi want to make transactions. Atimes it would decline my login details.😡😡😡very annoying application.,1
2020,Awesome,5
2020,Good,4
2020,"Why am i being shut out of the app because i haven't updated the app, are you telling me i have to be downloading the app again to continue using it ? This is really bad so if i need to use the app urgently i will have to go through the process of downloading the annoying app again in the name of update? This is some bull!",2
2020,Not fully functional,3
2020,"It's a brilliant app. A complete bank, easy to navigate",5
2020,"I use infinix hot 4. App keeps crashing immediately after login. Kindly fix this bug, its irritating.",1
2020,It keeps on closing,1
2020,"Dis app is always outdated, i have installed so many diiferent app but its still telling me to update, please 🙏 u guys should do something abt it",1
2020,Can't login it says invalid login details. It has been 3 days now.,1
2020,Smooth and nice,5
2020,It keeps telling me to update almost Everytime although the UI is very great.,3
2020,Good,3
2020,Great,5
2020,Smart and convenience,5
2020,Nice one,5
2020,It makes transactions so easy to consummate.,5
2020,Excellent,5
2020,"It's has been working fine , beautiful experience and easy to download",5
2020,Stressed up... I have been trying to open an account with you but i find it pretty difficult. I dont reqlly know may be it is the network but it is frustrating,1
2020,Its fast and durable I instant reciept for my transaction now,5
2020,Nonsense.... Showing login not found after upgrading... What kind of stupid is this,1
2020,This App seems not okay since over 1wk I have installed it. It is saying I should update App and playstore isnt show update.,1
2020,"I can't type in OTP, the input area doesn't respond or activate any keyboards for me to type in the OTP",2
2020,My account was locked out what do I do now,3
2020,The most useless banking app on app store is sterling Bank app.. 🤔I wonder the type of clueless developers that built d app,1
2020,User friendly,3
2020,"This app is so wack and annoying After all the procedures, i put in my password and its saying incorrect. Are you kidding me",2
2020,Wonderful,5
2020,You cannot input OTP while registering.. please fix it..,1
2020,"Superb experience, interface to die for. 5 star user experience.",5
2020,Can't input my otp,1
2020,The best app so far,5
2020,The app doesnt crashes any longer with the new update. The user interface is cool and easy to use. We are good to go!,5
2020,Seamless and very user friendly.this is obviously the app for modern banking. Sterling always killling it!!,5
2020,"It took me more than 5 hours before I could successfully download, after that to login now its telling me incorrect details... This isn't a good one at all... 😔 😔 😔 😔 😔",1
2020,Perfect experience,5
2020,Great,5
2020,Superp,5
2020,I just can't go beyond the token entering point. WHY?,1
2020,My account was lockout can't even unlock it bad software to me please work on that,1
2020,Smart app,5
2020,It is difficult to download,5
2020,Fantabulous,5
2020,Good,5
2020,"The OneBank app is easy to navigate. However, on aspect of account opening SRDA option should be included and the tenor to make it easier to onboard customers.",5
2020,"The UI looks good, but it goes off immediately I try to perform any transaction on it. I deleted it and downloaded it again, the issue still happens. Kindly assist on how to fix this.",2
2020,There is no competition. Every update definately guarantees more premium offerings...kudos,5
2020,An awesome experience,5
2020,After registration.. this app closes on its own every 2 seconds whenever I try to carry out a transaction,1
2020,Nice app,5
2020,"Am having an issue with the app on my phone TECNO CANON CA6, if I logging the app, trying to use to do something, if the network on my phone fluctuate, the app will log out on it own, l have to log on and on and on",1
2020,Superb,5
2020,Awesome,5
2020,excellent,5
2020,It is awesome mobile app with incredible features but whenever I'm on it for a longer time it closes.,3
2020,This ia an exceptional app.,5
2020,Lovely app. Crashes often too. Fix issues.,3
2020,Always crashing app. It doesn't stay open for 10 secs in my Samsung S7.,2
2020,"Great app, multiple functions in one app. But I think OTP should be enabled.",5
2020,This app is going to standout for a very long time. Thank you sterling bank for bringing the solution to all our banking needs to our doorsteps.,5
2020,Super!,5
2020,Ok,5
2020,Great app,5
2020,Awesome,5
2020,The app is just wonderful.. well done Sterling!!!,5
2020,Wonderful,5
2020,5 star because the bank is innovative and foward thinking about developing a new app that has Specta included in it. It's really needed for the kind of time we're in.,5
2020,The best app ever! Easy and fast. Has everything. Absolutely everything.,5
2020,"Wonderful,simplied, reliable, more exciting features. Sterling bank keep doing great things.",5
2020,this app is very good for transactions,5
2020,"Very reliable, trust worthy and quick response in carry out transactions...much love sterling bank",4
2020,"I really love this app, very detailed and user friendly. Well done Sterling.",5
2020,"Sterling one bank is a perfect app for all, well tiniest, all encompassing and seamless",4
2020,Good,5
2020,Excellent,5
2020,"Sterling one bank app is an innovation that meets the desires and needs of customers. Swift, smart, and efficient means of doing transactions without going to the bank. It is a one stop banking platform that promotes digitalization in banking.",5
2020,"First of it kind, very awesome",5
2020,Exceptional. So far the best experience,5
2020,"Can the timing for OTP be reviewed,before the OTP drops,it would have timed out.can the timing be enhanced to like 1minute?",1
2020,It's being an awesome experience... Swift in usage and fast also... The experience has been flawless so far,5
2020,The app is the best so far for now,4
2020,After update it not recognising my phone again. I can't login anymore,1
2020,Awesome,5
2020,Easy to set up. Best so far,5
2020,Great app. Really make transactions including opening account smooth and and easy. Very convenient indeed👍,5
2020,"Kudos to sterling bank for seeing the future and what lies ahead,indeed this is the future of banking,the app is more robust and customer friendly.",5
2020,Satisfactory,5
2020,Superb,5
2020,"The app is very nice. You can access loans from there , open account and lots more. Nice one sterling",4
2020,"Pretty cool, but still enough room for improvement. Well done Sterling 👌👍👏",4
2020,Very seamless and easy to navigate. It also contains all that u want without going to the bank.,5
2020,Awesome,5
2020,It has been awesomely awesome using sterling one bank.,5
2020,Superb,5
2020,Fantastic app.,5
2020,Kip it up,5
2020,"Fantastic experience, user friendly, beautiful features",5
2020,"If there is a better means of comfort and convenience for your banking needs, it has got to be the 'onebank' App. So swift and seamless. Without doubt, 'the onebank' App by Sterling rocks!",5
2020,"The App is a niece one but still to be work on, it log customer out when the customer is not done with his or her transaction. And other feature should be added such as referal code",5
2020,The App is perfectly good for customers who wishes to transact without going to the bank for fast and reliable transactions u can trust on the one bank app,5
2020,"Sterling Bank's most innovative app so far, we keeping wowed and wowed....I can't wait to see what next they innovate..",5
2020,The interface is truly amazing,5
2020,"Best banking app so far....user friendly, this has so many other interesting feature than the older app...guys please download and enjoy banking easy",5
2020,Seamless navigation and the app is very robust. Thanks Sterling,5
2020,It user friendly and unique. Banking make easy all in one. Kudos.,5
2020,The Experience is just wow as it makes our work from home more productive,5
2020,Awesome experience ....All in one app,5
2020,Very good,5
2020,User friendly and very effective....,5
2020,world standard,5
2020,Life made easy,5
2020,"Nice app, very easy to used",5
2020,The app is great and easy to use,5
2020,I give you only two stars because the app is restarting anytime i want to do transanction. Please attend to my complaint. Thank you.,2
2020,App keeps on closing on its own accord whenever in I want to do a transaction. Terrible.,1
2020,It just keeps stopping on its own.,1
2020,What a wonderful world,5
2020,The feel and look is awesome. It will be fine if existing app user can migrate. Also user could be able to sign up without ATM card,4
2020,"I'm trying to login and its telling me ""user does not exist""..pls what's going on..",2
2020,Poor network but is manageble and starling bank should have more branches,3
2020,I can't signup without a Card. Not everyone have or wants to use a debit card.,3
2020,It's a nice and a quality filled app,5
2020,"I feel this app is still being worked on cause it's malfunctioning, it closes on its own few minutes after login. Please fix the error thanks",2
2020,My banking needs in 1 app. Wow!!!,5
2020,Seamless experience. Banking has never been easier,5
2020,Good,5
2020,Its a great app... Very useful.,5
2020,A one stop shop where almost everything can be done seamlessly.Absolutely brilliant.,5
2020,"Banking made easy, even at a time like this",5
2020,Best Banking App ever,5
2020,Excellent,5
2020,Awesomeness on all levels! 3 gbosa,5
2020,Fantastic app,5
2020,This is an app👍👍,5
2020,"Wondeful app, easy to use and beatiful graphics",5
2020,A very educative and straight forward Application.,5
2020,Okay,4
2020,A perfect App. Easy to Access. I love it,5
2020,"This is one stop shop,All in one app.",5
2020,It's fantastic,5
2020,"The app is robust, user-friendly and insightful. I love it!",5
2020,Really a perfect application with all you need to have for any transaction,5
2020,The Bank at your fingertips.,5
2020,Perfect!,5
2020,A superb modern banking platform,5
2020,A multi purpose app that is easy to use. Awesome!,5
2020,Exceptional app. All your banking needs in one place.,5
2020,Absolutely amazing. One stop shop,5
2020,"One of the best mobile banking app i have seen lately, keep it up!!!",5
2020,Multiple functions in just one App. It makes banking so convenient. I love it.,5
2020,Great App. Excellent App. User friendly and very convenient,5
2020,Love it!,5
2020,"Improved self service experience, and a wider transactional coverage",5
2020,"The app is very palatable,and is very easy to access",5
2020,Great,5
2020,Great App!! The interface is brilliant.,5
2020,User friendly Lasisi Adams,5
2020,What an improvement! Great app.,5
2020,"Great App. Fast and easy to use, it's very secured too.",5
2020,The app is awesome!!! Very user friendly.. Opeyemi Titilola Labode.,5
2020,Fantastic App,5
2020,Exceptional App,5
2020,Enticing look,5
2020,"It's a great app, easy to navigate.",5
2020,👏👏👏👏👏👏👏👏,5
2020,Exceptional feel! Really love it!,5
2020,Great app. User friendly,5
2020,Easy and user friendly.,5
2020,Wonderful application,5
2020,Extremely user friendly. Easy sign-up process.👍👍,5
2020,Great App,5
2020,Seamless,5
2020,Great app,5
2020,Great app and user friendly.,5
2020,Great job keep it up,5
2020,It's Swift and easy to use,5
2020,"lovely app, super experience",5
2020,Nice,5
2020,It's a bank on it's own. Can do virtually everything.,5
2020,Unique features,5
2020,Great,5
2020,Great app,5
2020,Nice,5
2020,Efficient.,5
2020,smooth user experience. i like that it has a scrolling news feed,5
2020,Fantastic so far,5
2020,Easy to signup. Easy to use. I feel more color can be added to the look and feel. However its a great and convinient app. I love it,5
2020,so simple to use and understand,5
2020,"Love this App, it's beyond my expectation. ❤️❤️",5