Specifically, the information and protection of the user is improved as regards: o The creation of parallel registers that allow quick access to the information. o Ensuring the quality and reliability of the energy supply, as well as identifying users who may be likely to be in a situation of energy insecurity and providing information to companies and entities in the energy sector to act in these cases. These actions are accompanied by a protocol of action on the part of the parallel administration if it is necessary to protect the user.