Advanced Workforce Optimization (AWO) portal uses advanced forecasting, skills requirements planning, and schedule optimization technologies developed by ac2 researchers to improve your customer service and reduce costs.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
ICMI Inc. is a global leader in call center consulting, training, publications and networking. ICMI's mission is to help call centers (contact centers, help desks, customer care, support centers) achieve operational excellence and superior business results.
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.