– having live representative answering and engaging into real time conversations on FB is huge time consuming process.
– before you start to build your Chatbot, write down a desired script
– main platforms to build a bot are: Manychat, Motion.ai and Chatfuel
all of them use free up to certain number of messages/contacts plans.
– build a lean chatbot first. Start off with the most minimal chatbot script that does the job.
Launch it, see it in action and only then start tweaking and adding more complex layers according to the users’ behavior.
– we can use ‘Custom fields’ in ManyChat to ask for additional information
Example of a script for chatbot: