Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2020 - 05:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v4/v5, GoToAssist SeeIt and GoToAssist Service Desk will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: September 19, 2020, 05:00 AM UTC to 09:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 4-hour maintenance window.
What to expect: During the maintenance window GoToAssist Remote Support v4/v5, GoToAssist SeeIt and GoToAssist Service Desk customers will experience a 60 minute downtime when trying to purchase directly from marketing sites, accessing the Billing Center, or performing billing-related subscription actions (upgrades/downgrades and cancellations).
We would like to thank you for your patience and understanding during this time period
Posted Sep 17, 2020 - 08:17 UTC
This scheduled maintenance affected: GoToAssist Remote Support v5, GoToAssist Remote support v4, GoToAssist Service Desk, and GoToAssist SeeIt.