ባለፈው ረቡዕ በግብጽ አየር መንገድ አገልግሎት ተስፋ የቆረጠችው እንግሊዝ-ግብጻዊቷ ጸሐፊ ኤሚ ሞዋፊ ትኬት ለመቁረጥ በአየር መንገዱ ያገጠማትን ፈተና ለሌሎች ለማካፈል ወደ ትዊተር ወሰደችው፡፡
And while that often means political or social change, it can also mean — as famous blogger Heather Armstrong, aka Dooce, has proven — the ability to get a major company to listen to your complaints.