It includes examples of cases dealt with in 2008 to illustrate these elements and highlights specific developments, such as the revision of the Ombudsman's Statute.
Cuimsíonn sí eiseamláirí de chásanna ar déileáladh leo in 2008 chun na gnéithe seo a léiriú agus leagann sí béim ar fhorbairtí sonracha, cosúil le leasú Reacht an Ombudsman.