The chapter is divided into six sections, covering the year’s highlights, the Ombudsman’s information visits, conferences and meetings involving the Ombudsman and his sta�, media relations, publications and online communications.
Tá sé chuid ar leith sa chaibidil seo, lena n-áirítear buaicphointí na bliana, cuairteanna eolais an Ombudsman, comhdhálacha agus cruinnithe a raibh baint ag an Ombudsman agus a chomhaltaí foirne leo, caidreamh leis na meáin, foilseacháin agus cumarsáid ar líne.