The Communication states that, as a general rule, Commission departments will investigate complaints with a view to arriving at a decision to issue a formal notice, or to close the case, within not more than one year from the date the complaint was registered by the Secretariat-General.
Deirtear sa Chumarsáid, mar riail ghinearálta, go scrúdóidh ranna an Choimisiúin gearáin agus é mar aidhm teacht ar chinneadh fógra foirmiúil a eisiúint, nó an cás a dhúnadh, laistigh de bhliain amháin ón dáta ar chláraigh an Rúnaíocht Ghinearálta an gearán.