A er careful analysis of the relevant correspondence, the Ombudsman concluded that the Agency had failed to reply to three questions raised by the complaint.
Tar éis dó scagadh cúramach a dhéanamh ar an gcomhfhreagras ábhartha uile, bhí sé mar chonclúid ag an Ombudsman gur theip ar an nGníomhaireacht freagra a thabhairt ar thrí cheist a thug an gearánaí chun solais.