As Figure 3.4 reveals, in almost 80% of cases, the Ombudsman was able to help the complainant by opening an inquiry into the case (9% of cases), by transferring it to a competent body or by giving advice on where to turn (70%).
Mar a léiríonn Fíor 3.4, i mbeagnach 80 % de na cásanna cláraithe, bhí an tOmbudsman in ann cabhrú leis an ngearánach trí thús a chur le fiosrúchán ar an gcás (9 % de na cásanna), trína aistriú go comhlacht inniúil nó trí chomhairle a thabhairt dóibh faoi cá háit le dul (70 %).