In such a situation, the Ombudsman would normally seek to find a friendly solution, in accordance with Article 3(5) of the Statute of the Ombudsman.
I gcás den sórt seo, dhéanfadh an tOmbudsman iarracht, de ghnáth, teacht ar réiteach cairdiúil de réir Airteagal 3(5) de Reacht an Ombudsman.