If the Ombudsman finds maladministration, as far as possible he co-operates with the institution concerned in seeking a friendly solution to eliminate it and to satisfy the complainant.
Má aimsíonn an tOmbudsman drochriarachán, comhoibríonn sé a mhéid is féidir leis an institiúid lena mbaineann chun teacht ar réiteach cairdiúil chun deireadh a chur leis an drochriarachán agus chun an gearánach a shásamh.