In some cases, the complaint can be settled or a friendly solution can be achieved if the institu- tion or body concerned offers compensation to the complainant.
I gcásanna áirithe, féadfar an gearán a shocrú nó féadfar teacht ar réiteach cairdiúil má thairgeann an institiúid nó an comhlacht i gceist cúiteamh don ghearánach.