The Communication lays down a certain number of procedural obligations relating to the registration of complaints submitted to the Commission and the exceptions to this obligation, as well as deadlines for dealing with complaints and for informing the complainants.
Leagann an Teachtaireacht síos roinnt dualgas gnásúil maidir le clárú gearán curtha faoi bhráid an Choimisiúin, agus maidir le heisceachtaí ón dualgas sin, le cois sprioc‑amanna maidir le déileáil le gearáin agus gearánaigh a chur ar an eolas.