Point 3 of the Communication defines the circumstances in which the Secretariat-General is entitled not to register correspondence as a complaint and requires that the complainant be informed accordingly by normal correspondence.
Tá sainmhíniú le fáil i bPointe 3 den Chumarsáid ar na tosca nach bhfuil an Rúnaíocht Ghinearálta i dteideal comhfhreagras a chlárú mar ghearán agus na tosca nach mór an gearánach a chur ar an eolas trí chomhfhreagras caighdeánach.