This is not necessarily a negative outcome for the complainant, who at least benefits from receiving a full explanation from the institution or body concerned of what it has done.
Ní gá breathnú air seo mar thoradh diúltach don ghearánach, a bhaineann leas as míniú iomlán a fháil ón institiúid nó comhlacht i gceist faoin méid a thit amach.