As well as responding to complaints from individuals, companies and associations, the Ombudsman works proactively, launching inquiries on his own initiative, meeting with Members and o cials of the EU institutions and bodies, and reaching out to citizens to inform them about their rights and about how to exercise those rights.
Le cois freagairt do ghearáin ó dhaoine aonair, ó chuideachtaí agus ó chomhlachais, oibríonn an tOmbudsman go réamhghníomhach, trí fhiosrúcháin a thionscnamh ar a chonlán féin, bualadh le Comhaltaí agus oifigigh institiúidí agus comhlachtaí an AE, agus saoránaigh a chur ar an eolas faoina gcearta agus conas na cearta seo a úsáid.