As indicated in the Annual Report for 2006 (see the summary of complaints 3297/2006/BU and 3684/2006/BU), the Ombudsman has also begun to make wider use of more informal procedures, with the agreement and cooperation of the institution or body concerned, to help resolve problems in a flexible way.
Mar a tugadh le fi os i dTuarascáil Bhliantúil 2006 (féach ar achoimre gearán 3297/2006/BU agus 3684/2006/BU), tá an tOmbudsman anois ag baint níos mó úsáide as nósanna imeachta níos foirmiúla, le comhaontú agus comhoibriú na hinstitiúide nó an chomhlachta i gceist, ar mhaithe le fadhbanna a réiteach ar bhealach solúbtha.