The Ombudsman concluded that there was maladministration in 53 cases, but was nevertheless able to obtain a positive outcome for the complainant in eight such cases, through the acceptance of the draft recommendation that he made to the institution concerned (see Figure 3.10).
Chinn an tOmbudsman go raibh drochriarachán i gceist i 53 cás, ach in ainneoin sin bhí sé in ann toradh dearfach a bhaint amach don ghearánach in ocht gcinn de na cásanna dá leithéid toisc gur glacadh leis an dréachtmholadh a rinne sé don institiúid i gceist (féach Fíor 3.10).