This procedure is defined in the Complaints Mechanism Policy launched by the Bank, which will be subject to a Public Consultation in 20094.
Sain‑mhínítear an nós imeachta seo sa Bheartas um Meicníocht na nGearán a sheol an Banc, a bheidh faoi réir Comhairliúcháin Phobail sa bhliain 20094.