The Ombudsman’s objective in such cases is to solve the problem rapidly, as an alternative to opening a normal inquiry into possible maladministration.
Is í atá mar aidhm ag an Ombudsman i gcásanna dá leithéid seo ná an fhadhb a réiteach go tapa, mar mhalairt ar thús a chur le gnáthfhiosrúchán ar dhrochriarachán féideartha.