Since 1 July 2008, it is made up of four Units, described below, as well as the Complaints Handling Secretariat.
Ón 1ú Iúil 2008, tá sé comh‑dhéanta de cheithre Aonad, a gcuirfear síos orthu thíos, agus Rúnaíocht Déileála na nGearán.