It gives an overview of the complaints dealt with during the year, including a thematic analysis of the results of cases closed a er an inquiry.
Tá léargas ginearálta le fáil ann ar na gearáin a déileáladh leo i rith na bliana, lena n-áirítear anailís téamach ar chásanna dúnta i ndiaidh fiosrúcháin.