He criticised the Commission for refusing his friendly solution proposal, underlining that the possibility for him to achieve an outcome acceptable to both parties depends on the institution's willingness to adopt a citizen-friendly approach.
Cháin an tOmbudsman an Coimisiún mar dhiúltaigh sé glacadh le moladh do réiteach cairdiúil agus luaigh an tOmbudsman go mbraitheann a chumas teacht ar réiteach atá sásúil don dá pháirtí ar thoilteanas institiúide glacadh le cur chuige dírithe ar shaoránaigh.