In almost 70% of cases, the Ombudsman was able to help the complainant by opening an inquiry into the case, transferring it to a competent body, or giving advice on where to turn for a prompt and e� ective solution to the problem.
I mbeagnach 70% de na cásanna, bhí an tOmbudsman in ann cabhrú leis an ngearánach trí "iosrúchán a bhunú ar an gcás, é a aistriú chuig comhlacht inniúil, nó comhairle a thabhairt maidir le teacht ar réiteach ghasta agus éifeachtach ar "adhb.