The acknowledgement informs the complainant of the procedure and includes a reference number, as well as the name and telephone number of the person who is dealing with the complaint.
Is ann don admháil seo le heolas a thabhairt don ghearánach faoin nós imeachta agus áirítear ann uimhir thagartha, mar aon le hainm agus uimhir theagmhála an duine atá ag déileáil leis an ngearán.