If the Ombudsman considers that a friendly solution is not possible, or that the search for a friendly solution has been unsuccessful, he either closes the case with a reasoned decision that may include a critical remark or makes a report with draft recommendations.
Má mheasann an tOmbudsman nach féidir teacht ar réiteach cairdiúil, nó nár éirigh leis an iarracht teacht ar réiteach cairdiúil, dúnann sé an cás le cinneadh réasúnaithe a bhféadfadh ráiteas cáinte a bheith ann nó tugann sé tuarascáil ina bhfuil dréachtmholtaí.