In more complex cases in which the Ombudsman makes a preliminary finding of maladministration, he tries, if possible, to promote a “friendly solution” that will be acceptable both to the complainant and to the institution or body concerned.
I gcásanna níos casta ina n-aimsíonn an tOmbudsman drochriarachán, déanann sé iarracht, más féidir, teacht ar “réiteach cairdiúil” a shásóidh an gearánach agus an institiúid nó comhlacht atá i gceist.