In cases where a rating is reluctant, or refuses, to state the reason for this request (and such will occur from time to time) to the DO or even a social work officer, from a sense of either shame or pride, another approach can be adopted.
Kwimeko apho ireyithingi ithandabuzayo, okanye yalayo, ukuchaza isizathu sesicelo sayo (oku kuya kwenzeka amaxesha ngamaxesha) kwiDO okanye kunontlalo ntle kwingqondo yokuba neentloni okanye amabhongo olunye uhlobo lokuyivelela lungasetyenziswa.