I always recommend that patients use a notebook to write down the names of people they meet, contact information, follow-up information, and advice that they have understood.
Ndiye ndicebise ukuba izigulana zisebenzise incwadana ukubhala amagama abantu ezidibana nabo, iinkcukacha zoqhagamshelwano, iinkcukacha zotyelelo lolandeleleo, kwakunye neengcebiso ezizivileyo.