Incidents will be analysed according to parameters related to an ambulance organisation, type of emergency mission and injuries to patients, EMS personal and innocent bystanders. Since the prevalence of accidents or near misses is expected to be low, a large number of emergency missions of a large time span must be investigated. To allow a timely analysis, data will be gathered retrospectively. The data of the victims (cases, i.e. ambulance worker) will be collected anonymously. Cases will be identified using the accident number (Schadennummer) and the UVG (Unfallversicherungsgesetz) insurer. Personal data will thus be anonymous at the study centre in Bern.