Task: Categorize the tweet's emotional tone as either 'neutral or no emotion' or identify the presence of one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @nextofficial placed order for nearly a grand SIX weeks ago, called yesterday, order 'missing' and no call back today! #shocking
This tweet contains emotions: 
anger, disgust, surprise