Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: Was a huge fan of @Ryanair but last few flights have been horrific. #rude #poorservice #nostock etc etc etc #dissapointed
This tweet contains emotions: 
anger, disgust, fear, sadness