Task: Assess the emotional content of the tweet and classify it as either 'neutral or no emotion' or as one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best represent the tweeter's mental state.
Tweet: @SurfaceSupport A profoundly disappointing experience. I have 2 pay almost $500 2 remedy a defect n the product @Microsoft sold me #terrible
This tweet contains emotions: 
anger, disgust, sadness