Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @SkyUK not impressed by your customer support. Forcing customers to use fb chat or sms! Very slow. issue is not getting sorted
This tweet contains emotions: 
anger, disgust