Task: Analyze the tweet's emotional connotations and classify it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best portray the tweeter's mental state.
Tweet: @nextofficial placed order for nearly a grand SIX weeks ago, called yesterday, order 'missing' and no call back today! #shocking
This tweet contains emotions: 
anger, disgust, surprise