Task: Evaluate the tweet for emotional cues and classify it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that indicate the tweeter's state of mind.
Tweet: Trying to book holiday flights on @britishairways website is becoming a #nightmare
This tweet contains emotions: 
anger, disgust, fear