Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: Was a huge fan of @Ryanair but last few flights have been horrific. #rude #poorservice #nostock etc etc etc #dissapointed
This tweet contains emotions: 
anger, disgust, fear, sadness