Task: Determine the appropriate intensity category of emotion E for the tweet, reflecting the emotional state of the user. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @Argos_Online customer service is dreadful, phone bill is huge and get passed from person 2 person and keep taking money off my card #idiots
Emotion: sadness
Intensity class: 
2: moderate amount of sadness can be inferred