Task: Categorize the tweet based on the intensity of the specified emotion E, capturing the tweeter's mental state. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: Hey @SuperValuIRL #Fields in #skibbereen give your online delivery service a horrible name. 1.5 hours late on the 1 hour delivery window.
Emotion: sadness
Intensity class: 
1: low amount of sadness can be inferred