Task: Measure the level of emotion E in the tweet using a real-valued score between 0 and 1, where 0 represents the lowest intensity and 1 represents the highest intensity.
Tweet: So @Ryanair site crashes everytime I try to book - how do they help? Tell me there's nothing wrong &amp; hang up #furious #helpless @SimonCalder
Emotion: sadness
Intensity score: 
0.620