Task: Categorize the tweet's emotional expression, classifying it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that reflect the tweeter's state of mind.
Tweet: @VerizonSupport thanks for saying My wife and I were getting our iphones today and then losing both of them with no ETA #thanks
This tweet contains emotions: 
anger, disgust, joy