Task: Determine the degree of intensity for emotion E in the tweet, giving it a score between 0 and 1, where 0 signifies the least intensity and 1 signifies the greatest intensity.
Tweet: @BeeTuppy We're sorry to hear about the issues and how this is making you feel. We don't like to hear our customers being unhappy :-( We
Emotion: sadness
Intensity score: 
0.438