Identify which emotions are conveyed in the tweet "@knowhowtohelp what a terrible company not had a working dishwasher now for 7-8 weeks awaiting 5 th engineer. I am disabled and need this !" from the following list: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If none are present, respond with "neutral or no emotion".