Given the tweet "I pay #VirginMedia for 200mbps #broadband but am currently only getting 93mbps. #speedtestcli #speedtest  #poorservice #area25 #100023", identify any emotions from this list: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotions are identified, respond with "neutral or no emotion".