Please analyze the tweet "@Sopp97 sorry to upset u madam.If you have got any queries don't hesitate to contact our PR department.In the meantime do you fancy a beer?" and classify its emotional content. Choose from the following emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotions are detected, respond with "neutral or no emotion".
anticipation, optimism, pessimism