From the tweet "Sorry @wow_air definitely going with @Icelandair next time, this is beyond unreasonable @wowairsupport #terrible #yourappologiesmeannothing", identify which emotions are conveyed. Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, and trust. If no emotions are evident, respond with "neutral or no emotion".
anger, disgust, fear, sadness