From the tweet "@British_Airways #lost #bag #stillwaiting go home in2days. DM'd you my info and have rung 9times a day. What more can I do? #wheresmybag", identify which emotions are conveyed. Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, and trust. If no emotions are evident, respond with "neutral or no emotion".
anger, disgust, sadness