Analyze the tweet "@Fly_Norwegian quite simply the #worst #airline #worstairline I've ever used! #shocking #appauling #dire #dismal #beyondajoke #useless" and indicate which emotions from the list (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) are expressed. If no emotions are found, answer with "neutral or no emotion".
anger, disgust