From the tweet "@ExpressScripts u shd b embrrssd. u jack up my bp meds twice and it will still take 3-5 days? Not express at all. #expressscripts #horrible", identify which emotions are conveyed. Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, and trust. If no emotions are evident, respond with "neutral or no emotion".
anger, disgust, fear, sadness