Examine the tweet "How hard is it to get in touch with @bt_uk! One simple question I can't find answer to on website and 1 hour waiting for online chat #rage" and determine which of these emotions are present: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If there are no identifiable emotions, reply with "neutral or no emotion".
anger, disgust