Analyze the tweet "@turoturok  We're glad to hear that everything is resolved. If you need anything else, please do not hesitate to reach out to us.  TY!" and indicate which emotions from the list (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) are expressed. If no emotions are found, answer with "neutral or no emotion".
joy, optimism