Given the emotion sadness and the tweet "@ATTCares why do I have 2 wait 48 hours to call YOU back to cancel an order I JUST placed after already spending 2 hours on the phone?! #sad", classify the intensity of the emotion displayed in the tweet. The classification options are: 0: no sadness can be inferred, 1: low amount of sadness can be inferred, 2: moderate amount of sadness can be inferred, 3: high amount of sadness can be inferred.
2: moderate amount of sadness can be inferred