Classify the emotions found in the tweet "@British_Airways just came of BA6426 at @ortambo_int at least 6 passengers with broken bags. This was a new suitcase. #unhappy customer". Select from the following: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If the tweet is emotionless, reply "neutral or no emotion".
anger, disgust, sadness