Classify the emotions found in the tweet "@turoturok  We're glad to hear that everything is resolved. If you need anything else, please do not hesitate to reach out to us.  TY!". Select from the following: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If the tweet is emotionless, reply "neutral or no emotion".
joy, optimism