Examine the tweet "@British_Airways #lost #bag #stillwaiting go home in2days. DM'd you my info and have rung 9times a day. What more can I do? #wheresmybag" and determine which of these emotions are present: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If there are no identifiable emotions, reply with "neutral or no emotion".
anger, disgust, sadness