Analyze the tweet "Because of 'failure of delivery on time', a customer has to pay 16K rupees more! - Not good @tiagotatamotors @TataMotors #unhappy" and indicate which emotions from the list (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) are expressed. If no emotions are found, answer with "neutral or no emotion".
anger, disgust, sadness