Analyze the tweet "@WestHamUtd why does the ticket website never work? Trying to buy Palace tickets and it's impossible and says there's an error #awful" and indicate which emotions from the list (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) are expressed. If no emotions are found, answer with "neutral or no emotion".
anger, disgust, sadness