Analyze the tweet "How hard is it to get in touch with @bt_uk! One simple question I can't find answer to on website and 1 hour waiting for online chat #rage" and indicate which emotions from the list (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) are expressed. If no emotions are found, answer with "neutral or no emotion".
anger, disgust