Determine which emotions are present in the tweet "@ibishotelsuk @ibisHotels_FR @ibishotelbr @ibishotel @ibishotelBDG @ibishotel1 to give me my keys back. They aren't for my house! #shocking". Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotions are evident, state "neutral or no emotion".
anger, disgust, fear, surprise