Please analyze the tweet "Gahh...BT, in queue for 30 minutes.. Now put through to BT Sport dept to cancel... back in a queue again... #shocking" and classify its emotional content. Choose from the following emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotions are detected, respond with "neutral or no emotion".
anger, disgust