Examine the tweet "Hey @PapaJohnsUK I've been charged £40.24 on my credit card 4 an order which never arrived last Friday, any chance of a refund!!" and determine which of these emotions are present: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If there are no identifiable emotions, reply with "neutral or no emotion".
anger, disgust, sadness