Classify the emotions found in the tweet "ok so i got my madden 17 refunded but now i gotta wait a few days for the money and now gotta pre-order fifa again....". Select from the following: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If the tweet is emotionless, reply "neutral or no emotion".
anger, anticipation, disgust, pessimism, sadness