Determine the emotional tone of the following tweet: "How hard is it to get in touch with @bt_uk! One simple question I can't find answer to on website and 1 hour waiting for online chat #rage". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".
anger, disgust