Determine the emotional tone of the following tweet: "@EASPORTSFIFA EA sports technical support team really suprised me 😊 SUPRISED ME AT HOW SHIT THEY WERE #awful". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".
anger, disgust, pessimism, sadness, surprise