Determine which emotions are present in the tweet "@Fly_Norwegian quite simply the #worst #airline #worstairline I've ever used! #shocking #appauling #dire #dismal #beyondajoke #useless". Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotions are evident, state "neutral or no emotion".
anger, disgust