For the tweet "@DeltaAssist Tried 2 get earlier flt 2day  @BWI Turnd away bcuz it was 2 late Then agent let other pas on #silvereliteleftbehind #unhappy", classify the emotional tone using the following list: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotion is discernible, state "neutral or no emotion".
anger, disgust, sadness