Determine the emotional tone of the following tweet: "@yourKarma Reaching out AGAIN in hope to contact over the technical issues I am having. Your CS is severely lacking. #badkarma #unhappy". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".
disgust, sadness