Using the tweet "Losing the will 2 live with @virginmedia business bb gone down on hold for 23 minutes &amp; whoever picked up cut me off  #NoWorkForMe", identify any emotions from the list: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If none apply, answer "neutral or no emotion".
anger, disgust, pessimism, sadness