Examine the tweet "Gahh...BT, in queue for 30 minutes.. Now put through to BT Sport dept to cancel... back in a queue again... #shocking" and determine which of these emotions are present: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If there are no identifiable emotions, reply with "neutral or no emotion".
anger, disgust