Based on the given tweet, determine the level of joy the author is experiencing. Choose from the following options: 0: no joy can be inferred, 1: low amount of joy can be inferred, 2: moderate amount of joy can be inferred, 3: high amount of joy can be inferred.
Tweet: @Matalan when the lady in Xmas dept answers your call as 'hello mrs Xmas' yep true story #winning #Xmas #cheer #goodcustomerservice ❤ 📞👍😊
3: high amount of joy can be inferred