Determine which emotions are present in the tweet "ok so i got my madden 17 refunded but now i gotta wait a few days for the money and now gotta pre-order fifa again....". Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotions are evident, state "neutral or no emotion".
anger, anticipation, disgust, pessimism, sadness