Determine the emotional tone of the following tweet: "@turoturok  We're glad to hear that everything is resolved. If you need anything else, please do not hesitate to reach out to us.  TY!". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".
joy, optimism