Determine the emotional tone of the following tweet: "@united horrible service. EWR. Not a cloud in the sky. Normal departure at 10am now leaving at 5pm. Crappy #UnitedAirlines". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".
anger, disgust