Analyze the tweet "@Sopp97 sorry to upset u madam.If you have got any queries don't hesitate to contact our PR department.In the meantime do you fancy a beer?" and indicate which emotions from the list (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) are expressed. If no emotions are found, answer with "neutral or no emotion".
anticipation, optimism, pessimism