Given the tweet "Sorry @wow_air definitely going with @Icelandair next time, this is beyond unreasonable @wowairsupport  #yourappologiesmeannothing", identify any present emotions from this list: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If none are present, answer "neutral or no emotion".
anger, disgust, optimism, sadness