Analyze the tweet "ok so i got my madden 17 refunded but now i gotta wait a few days for the money and now gotta pre-order fifa again...." and indicate which emotions from the list (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) are expressed. If no emotions are found, answer with "neutral or no emotion".
anger, anticipation, disgust, pessimism, sadness