Determine the emotional tone of the following tweet: "ok so i got my madden 17 refunded but now i gotta wait a few days for the money and now gotta pre-order fifa again....". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".
anger, anticipation, disgust, pessimism, sadness