Using the tweet "Sorry @wow_air definitely going with @Icelandair next time, this is beyond unreasonable @wowairsupport #terrible #yourappologiesmeannothing", identify any emotions from the list: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If none apply, answer "neutral or no emotion".
anger, disgust, fear, sadness