Using the tweet "@EASPORTSFIFA EA sports technical support team really suprised me 😊 SUPRISED ME AT HOW SHIT THEY WERE #awful", identify any emotions from the list: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If none apply, answer "neutral or no emotion".
anger, disgust, pessimism, sadness, surprise