Please analyze the tweet "@paulbushnell25 @EE bad news if ordered online it hasn't gone through same happened to me had to re order on the phone #furious" and classify its emotional content. Choose from the following emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotions are detected, respond with "neutral or no emotion".
anger, sadness