From the tweet "@vInZzzY we regret the inconvenience caused. We have noted your concern. We will get in touch with you soon to discuss. Rgds, Abhijit", identify which emotions are conveyed. Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, and trust. If no emotions are evident, respond with "neutral or no emotion".
anticipation, optimism, sadness