Determine the emotional tone of the following tweet: "@MaxiNutrition order 321073 parcel 15502922895987. #awful #customercare by @DPD_UK tried to view calling card online. black image #noshow". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".
anger, disgust, sadness