Determine the emotional tone of the following tweet: "@SurfaceSupport A profoundly disappointing experience. I have 2 pay almost $500 2 remedy a defect n the product @Microsoft sold me #terrible". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".
anger, disgust, sadness