Analyze the tweet "Recently changed to @firstdirect and its the worst service I've ever encountered nearly require DNA to access anything. #awful 😩😩😩" and indicate which emotions from the list (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) are expressed. If no emotions are found, answer with "neutral or no emotion".
anger, disgust, fear, sadness