From the tweet "ok so i got my madden 17 refunded but now i gotta wait a few days for the money and now gotta pre-order fifa again....", identify which emotions are conveyed. Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, and trust. If no emotions are evident, respond with "neutral or no emotion".
anger, anticipation, disgust, pessimism, sadness