From the tweet "@Fly_Norwegian quite simply the #worst #airline #worstairline I've ever used! #shocking #appauling #dire #dismal #beyondajoke #useless", identify which emotions are conveyed. Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, and trust. If no emotions are evident, respond with "neutral or no emotion".
anger, disgust