Evaluate the following tweet and classify the emotional state of the author into one of these levels: 3: very positive emotional state can be inferred, 2: moderately positive emotional state can be inferred, 1: slightly positive emotional state can be inferred, 0: neutral or mixed emotional state can be inferred, -1: slightly negative emotional state can be inferred, -2: moderately negative emotional state can be inferred, -3: very negative emotional state can be inferred. Tweet: @SurfaceSupport A profoundly disappointing experience. I have 2 pay almost $500 2 remedy a defect n the product @Microsoft sold me #terrible
-3: very negative emotional state can be inferred