Examine the tweet "ok so i got my madden 17 refunded but now i gotta wait a few days for the money and now gotta pre-order fifa again...." and determine which of these emotions are present: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If there are no identifiable emotions, reply with "neutral or no emotion".
anger, anticipation, disgust, pessimism, sadness