Determine which emotions are present in the tweet "So about 18mths ago i signed up to @Lumo_Energy for their @VirginAustralia / Velocity FF deal. 18 months in still no FF points". Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotions are evident, state "neutral or no emotion".
anger, sadness