For the tweet "@BeeTuppy We're sorry to hear about the issues and how this is making you feel. We don't like to hear our customers being unhappy :-( We", assess the intensity of the emotion sadness. Choose one of the following: 0: no sadness can be inferred, 1: low amount of sadness can be inferred, 2: moderate amount of sadness can be inferred, 3: high amount of sadness can be inferred.
1: low amount of sadness can be inferred