From the tweet "Unbelievable takes 10 minutes to get through to @BarclaysUK then there's a fault and the call hangs up #fuming #treatcustomersfairly", identify which emotions are conveyed. Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, and trust. If no emotions are evident, respond with "neutral or no emotion".
anger, disgust