Determine the emotional tone of the following tweet: "Recently changed to @firstdirect and its the worst service I've ever encountered nearly require DNA to access anything. #awful 😩😩😩". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".
anger, disgust, fear, sadness