Examine the tweet "@HotpointUK 'customer service ' beyond appalling. Faulty dryer replacement breaks within wks no parts for 3 wks. Engineers no show." and determine which of these emotions are present: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If there are no identifiable emotions, reply with "neutral or no emotion".
anger, disgust