Examine the tweet "@KitchenAidUSA  I spent over $500 on your mixer, yet the dough hook chips in my dough.  I buy a new one and the same thing happens. #unhappy" and determine which of these emotions are present: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If there are no identifiable emotions, reply with "neutral or no emotion".