Determine the emotional tone of the following tweet: "Hey @NHSEngland imagine being blue lighted to hospital unable to breathe only to be dumped in a cubicle and not seen for 4 hours #horrendous". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".