Determine the emotional tone of the following tweet: "Hey @SuperValuIRL #Fields in #skibbereen give your online delivery service a horrible name. 1.5 hours late on the 1 hour delivery window.". Use the provided emotions: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. Respond with the emotions you identify or "neutral or no emotion".