From the tweet "@KitchenAidUSA  I spent over $500 on your mixer, yet the dough hook chips in my dough.  I buy a new one and the same thing happens. #unhappy", identify which emotions are conveyed. Choose from anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, and trust. If no emotions are evident, respond with "neutral or no emotion".