For the tweet "Last Sunday YouTube glitch making me lose up to 20 subs is heartbreaking for a channel my size! Nearly at 1K though #1Ksubs #youtube soon 😀", classify the emotional tone using the following list: anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust. If no emotion is discernible, state "neutral or no emotion".