Task: Analyze the valence intensity exhibited in the snippet, assigning a score on a continuum from 0 (extremely negative) to 1 (extremely positive), capturing the emotional context conveyed.
Snippet: let me quote a customer service rep from one of the authorized apex service locations in my state (they only service apex tv's, not dvd players):  " you can send it in, but i wouldn't count on ever seeing it or a replacement again.
Intensity score: 